Customer Service Associate Lead jobs at Goodwill Industries of the Valleys

**Application Deadline: 12/19/2025** Get a great workout while serving your Community!! Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you. We are hiring for our Falcon Store! Please Note: Excellent customer service skills are a must! Please tell us about your availability! Full-time positions are available. Open availability is required for this position. Donation hours at our Retail Centers are Monday through Saturday 8:00 a.m. to 8:30 p.m. and Sunday 9:00 a.m. to 7:00 p.m. Pay: $16.15 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Full-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. JOB SUMMARY: The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated. ESSENTIAL FUNCTIONS: Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed. Assists every customer by unloading donations from vehicle or other area(s). Ensures donated items are handled with care and sorted into appropriate bins or production areas. Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. Ensures supplies are kept well stocked at remote site(s) as necessary. Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. Follows all retail center policies and procedures. Follows all safety processes and procedures to help provide a safe working environment for employees and customers. Cross-train in other departments or areas; act as a back-up for other areas as required. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: One (1) year of retail experience preferred. Other: Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Core Competencies: Communication, Level 1 Customer Focus, Level 1 Excellence, Level 1 Knowledge and Skills, Level 1 Teamwork, Level 1 Trust, Level 1 Functional Competencies: Time Management Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Job Title: 588 - Associate I, Donation Services Dept Number: Varies - Retail The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - FREQUENTLY SQUAT - FREQUENTLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION: Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - NEVER SPEAKING - CONTINUOUSLY OTHER, please describe -

Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. Supervisory responsibilities: Assists with training employees. Supervises the daily workflow of donations, production and store. Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. Principal Duties & Responsibilities: Provide best in class service by greeting and assisting customers, coaching all employees to do the same. Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow. Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations. Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. Monitors donor service and donor staff productivity, helping assist donors as needed. Trains staff, provides ongoing coaching and follow up. Project a positive image of Goodwill in words and actions to internal and external customers. Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management. Accurately enters report data. Consistently perform all duties within the framework of our Core Values. Requirements Knowledge, Skills & Abilities Required: Leadership skills relevant to the responsibilities of this role. Familiarity with Microsoft Office. Travel Required: Travel up to 5%. Required education and/or work experience: High school diploma or equivalent. 1 year work experience, retail preferred. Description of physical working environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs. Must be able to clearly communicate. Ability to maintain a stationary position to be able to operate a computer and other office equipment. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Employment Opportunity Employer: Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at ************************ or **************. Salary Description $19.50 per hour

Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. Supervisory responsibilities: Assists with training employees. Supervises the daily workflow of donations, production and store. Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. Principal Duties & Responsibilities: Provide best in class service by greeting and assisting customers, coaching all employees to do the same. Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow. Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations. Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. Monitors donor service and donor staff productivity, helping assist donors as needed. Trains staff, provides ongoing coaching and follow up. Project a positive image of Goodwill in words and actions to internal and external customers. Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management. Accurately enters report data. Consistently perform all duties within the framework of our Core Values. Requirements Knowledge, Skills & Abilities Required: Leadership skills relevant to the responsibilities of this role. Familiarity with Microsoft Office. Travel Required: Travel up to 5%. Required education and/or work experience: High school diploma or equivalent. 1 year work experience, retail preferred. Description of physical working environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs. Must be able to clearly communicate. Ability to maintain a stationary position to be able to operate a computer and other office equipment. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Employment Opportunity Employer: Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at ************************ or **************. Salary Description $19.50 per hour

will be posted through, December 12th, 2025* Get a great workout while serving your Community!! Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you! Please Note: Excellent customer service skills are a must! Please tell us about your availability. For this position, availability to work evenings and weekends is a must! Pay: $16.15 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part-Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. JOB SUMMARY: The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated. ESSENTIAL FUNCTIONS: Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed. Assists every customer by unloading donations from vehicle or other area(s). Ensures donated items are handled with care and sorted into appropriate bins or production areas. Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. Ensures supplies are kept well stocked at remote site(s) as necessary. Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. Follows all retail center policies and procedures. Follows all safety processes and procedures to help provide a safe working environment for employees and customers. Cross-train in other departments or areas; act as a back-up for other areas as required. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: One (1) year of retail experience preferred. Other: Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Core Competencies: Communication, Level 1 Customer Focus, Level 1 Excellence, Level 1 Knowledge and Skills, Level 1 Teamwork, Level 1 Trust, Level 1 Functional Competencies: Time Management Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Job Title: 588 - Associate I, Donation Services Dept Number: Varies - Retail The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - FREQUENTLY SQUAT - FREQUENTLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION: Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - NEVER SPEAKING - CONTINUOUSLY OTHER, please describe -

will be posted through Friday, December 26th, 2025* Get a great workout while serving your Community!! Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you!! Please Note: Excellent customer service skills are a must! Please tell us about your availability. Availability to work openings/morning shifts is a must for this position. Pay: $16.57 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part-Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. JOB SUMMARY: The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated. ESSENTIAL FUNCTIONS: Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed. Assists every customer by unloading donations from vehicle or other area(s). Ensures donated items are handled with care and sorted into appropriate bins or production areas. Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. Ensures supplies are kept well stocked at remote site(s) as necessary. Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. Follows all retail center policies and procedures. Follows all safety processes and procedures to help provide a safe working environment for employees and customers. Cross-train in other departments or areas; act as a back-up for other areas as required. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: One (1) year of retail experience preferred. Other: Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Core Competencies: Communication, Level 1 Customer Focus, Level 1 Excellence, Level 1 Knowledge and Skills, Level 1 Teamwork, Level 1 Trust, Level 1 Functional Competencies: Time Management Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Job Title: 588 - Associate I, Donation Services Dept Number: Varies - Retail The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - FREQUENTLY SQUAT - FREQUENTLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION: Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - NEVER SPEAKING - CONTINUOUSLY OTHER, please describe -

**Application Deadline: 12.26.2025** Get a great workout while serving your Community!! Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you!! Excellent customer service skills are a must! Please tell us about your availability. Weekend availability is required for this position. Pay: $16.15 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part-Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. JOB SUMMARY: The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated. ESSENTIAL FUNCTIONS: Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed. Assists every customer by unloading donations from vehicle or other area(s). Ensures donated items are handled with care and sorted into appropriate bins or production areas. Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. Ensures supplies are kept well stocked at remote site(s) as necessary. Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. Follows all retail center policies and procedures. Follows all safety processes and procedures to help provide a safe working environment for employees and customers. Cross-train in other departments or areas; act as a back-up for other areas as required. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: One (1) year of retail experience preferred. Other: Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Core Competencies: Communication, Level 1 Customer Focus, Level 1 Excellence, Level 1 Knowledge and Skills, Level 1 Teamwork, Level 1 Trust, Level 1 Functional Competencies: Time Management Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Job Title: 588 - Associate I, Donation Services Dept Number: Varies - Retail The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - FREQUENTLY SQUAT - FREQUENTLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION: Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - NEVER SPEAKING - CONTINUOUSLY OTHER, please describe - Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

**Application Deadline: 12/19/2025** Get a great workout while serving your Community!! Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you!! Please Note: Excellent customer service skills are a must! Please tell us about your availability. Pay: $16.15 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part Time employees in Retail, Sales/Operations are eligible for paid holidays, sick leave, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. participate. JOB SUMMARY: The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated. ESSENTIAL FUNCTIONS: Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed. Assists every customer by unloading donations from vehicle or other area(s). Ensures donated items are handled with care and sorted into appropriate bins or production areas. Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. Ensures supplies are kept well stocked at remote site(s) as necessary. Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. Follows all retail center policies and procedures. Follows all safety processes and procedures to help provide a safe working environment for employees and customers. Cross-train in other departments or areas; act as a back-up for other areas as required. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: One (1) year of retail experience preferred. Other: Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Core Competencies: Communication, Level 1 Customer Focus, Level 1 Excellence, Level 1 Knowledge and Skills, Level 1 Teamwork, Level 1 Trust, Level 1 Functional Competencies: Time Management Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Job Title: 588 - Associate I, Donation Services Dept Number: Varies - Retail The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - FREQUENTLY SQUAT - FREQUENTLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION: Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - NEVER SPEAKING - CONTINUOUSLY OTHER, please describe -

will be posted through Monday, December 22nd, 2025* Get a great workout while serving your Community!! Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you!! Please Note: Excellent customer service skills are a must! Please tell us about your availability! Full-time positions are available. Donation hours at our Retail Centers are Monday through Saturday 8:00 a.m. to 8:30 p.m. and Sunday 9:00 a.m. to 7:00 p.m. Pay: $16.15 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Full-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. JOB SUMMARY: The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated. ESSENTIAL FUNCTIONS: Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed. Assists every customer by unloading donations from vehicle or other area(s). Ensures donated items are handled with care and sorted into appropriate bins or production areas. Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. Ensures supplies are kept well stocked at remote site(s) as necessary. Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. Follows all retail center policies and procedures. Follows all safety processes and procedures to help provide a safe working environment for employees and customers. Cross-train in other departments or areas; act as a back-up for other areas as required. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: One (1) year of retail experience preferred. Other: Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Core Competencies: Communication, Level 1 Customer Focus, Level 1 Excellence, Level 1 Knowledge and Skills, Level 1 Teamwork, Level 1 Trust, Level 1 Functional Competencies: Time Management Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Job Title: 588 - Associate I, Donation Services Dept Number: Varies - Retail The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - FREQUENTLY SQUAT - FREQUENTLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION: Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - NEVER SPEAKING - CONTINUOUSLY OTHER, please describe -

will be posted through, December 12th, 2025* Get a great workout while serving your Community!! Shifts: We need weekend help 10am to 6pm or 12pm to 8:30pm. Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you!! Please Note: Excellent customer service skills are a must! Please tell us about your availability. This position will work primarily 6 am to 2 pm. Pay: $16.15 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part-Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. JOB SUMMARY: The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated. ESSENTIAL FUNCTIONS: Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed. Assists every customer by unloading donations from vehicle or other area(s). Ensures donated items are handled with care and sorted into appropriate bins or production areas. Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. Ensures supplies are kept well stocked at remote site(s) as necessary. Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. Follows all retail center policies and procedures. Follows all safety processes and procedures to help provide a safe working environment for employees and customers. Cross-train in other departments or areas; act as a back-up for other areas as required. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: One (1) year of retail experience preferred. Other: Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Core Competencies: Communication, Level 1 Customer Focus, Level 1 Excellence, Level 1 Knowledge and Skills, Level 1 Teamwork, Level 1 Trust, Level 1 Functional Competencies: Time Management Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Job Title: 588 - Associate I, Donation Services Dept Number: Varies - Retail The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - FREQUENTLY SQUAT - FREQUENTLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION: Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - NEVER SPEAKING - CONTINUOUSLY OTHER, please describe -

will be posted through Thursday, December 25th, 2025* Get a great workout while serving your Community!! Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you!! Please Note: Excellent customer service skills are a must! Please tell us about your availability! Full-time positions are available. Availability to work evenings and weekends is preferred. Donation hours at our Retail Centers are Monday through Saturday 8:00 a.m. to 8:30 p.m. and Sunday 9:00 a.m. to 7:00 p.m. Pay: $16.15 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Full-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. JOB SUMMARY: The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated. ESSENTIAL FUNCTIONS: Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed. Assists every customer by unloading donations from vehicle or other area(s). Ensures donated items are handled with care and sorted into appropriate bins or production areas. Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. Ensures supplies are kept well stocked at remote site(s) as necessary. Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. Follows all retail center policies and procedures. Follows all safety processes and procedures to help provide a safe working environment for employees and customers. Cross-train in other departments or areas; act as a back-up for other areas as required. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: One (1) year of retail experience preferred. Other: Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Core Competencies: Communication, Level 1 Customer Focus, Level 1 Excellence, Level 1 Knowledge and Skills, Level 1 Teamwork, Level 1 Trust, Level 1 Functional Competencies: Time Management Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Job Title: 588 - Associate I, Donation Services Dept Number: Varies - Retail The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - FREQUENTLY SQUAT - FREQUENTLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION: Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - NEVER SPEAKING - CONTINUOUSLY OTHER, please describe -

will be posted through, Monday, December 29th, 2025* Get a great workout while serving your Community!! Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you!! Please Note: Excellent customer service skills are a must! Please tell us about your availability. Availability to work evenings and weekends is a must for this position! Pay: $16.15 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part-Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. JOB SUMMARY: The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated. ESSENTIAL FUNCTIONS: Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed. Assists every customer by unloading donations from vehicle or other area(s). Ensures donated items are handled with care and sorted into appropriate bins or production areas. Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. Ensures supplies are kept well stocked at remote site(s) as necessary. Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. Follows all retail center policies and procedures. Follows all safety processes and procedures to help provide a safe working environment for employees and customers. Cross-train in other departments or areas; act as a back-up for other areas as required. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: One (1) year of retail experience preferred. Other: Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Core Competencies: Communication, Level 1 Customer Focus, Level 1 Excellence, Level 1 Knowledge and Skills, Level 1 Teamwork, Level 1 Trust, Level 1 Functional Competencies: Time Management Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Job Title: 588 - Associate I, Donation Services Dept Number: Varies - Retail The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - FREQUENTLY SQUAT - FREQUENTLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION: Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - NEVER SPEAKING - CONTINUOUSLY OTHER, please describe -

**Application Deadline: 12.26.2025** Get a great workout while serving your Community!! Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you!! Excellent customer service skills are a must! Please tell us about your availability. Weekend availability is required for this position. Pay: $16.15 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part-Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. JOB SUMMARY: The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated. ESSENTIAL FUNCTIONS: Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed. Assists every customer by unloading donations from vehicle or other area(s). Ensures donated items are handled with care and sorted into appropriate bins or production areas. Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. Ensures supplies are kept well stocked at remote site(s) as necessary. Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. Follows all retail center policies and procedures. Follows all safety processes and procedures to help provide a safe working environment for employees and customers. Cross-train in other departments or areas; act as a back-up for other areas as required. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: One (1) year of retail experience preferred. Other: Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Core Competencies: Communication, Level 1 Customer Focus, Level 1 Excellence, Level 1 Knowledge and Skills, Level 1 Teamwork, Level 1 Trust, Level 1 Functional Competencies: Time Management Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Job Title: 588 - Associate I, Donation Services Dept Number: Varies - Retail The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - FREQUENTLY SQUAT - FREQUENTLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION: Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - NEVER SPEAKING - CONTINUOUSLY OTHER, please describe -

**Application Deadline: 12/29/2025** Get a great workout while serving your Community!! Are you someone who can't sit down? Do you want to earn money while giving back to the Community you live in? Do you enjoy being out in our beautiful Colorado air? Our Donations Associate may be the job for you! Excellent customer service skills are a must! Please tell us about your availability. Pay: $16.15 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. JOB SUMMARY: The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated. ESSENTIAL FUNCTIONS: Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed. Assists every customer by unloading donations from vehicle or other area(s). Ensures donated items are handled with care and sorted into appropriate bins or production areas. Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. Ensures supplies are kept well stocked at remote site(s) as necessary. Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. Follows all retail center policies and procedures. Follows all safety processes and procedures to help provide a safe working environment for employees and customers. Cross-train in other departments or areas; act as a back-up for other areas as required. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: One (1) year of retail experience preferred. Other: Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Core Competencies: Communication, Level 1 Customer Focus, Level 1 Excellence, Level 1 Knowledge and Skills, Level 1 Teamwork, Level 1 Trust, Level 1 Functional Competencies: Time Management Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Job Title: 588 - Associate I, Donation Services Dept Number: Varies - Retail The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - FREQUENTLY SQUAT - FREQUENTLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION: Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - NEVER SPEAKING - CONTINUOUSLY OTHER, please describe -