Goodwill Industries of the Valleys jobs in Redmond, WA

Job Title: Donation Station Attendant (DSA) Department: Donations FLSA Status: Non-Exempt Reports to: Donations Field Supervisor About Goodwill We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility. About the Position The Donation Station Attendant is responsible for accepting donated goods from the public and providing excellent customer service. Pay Rate: $17.13/hour Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Greets donors in a prompt, friendly, and courteous manner; unloads donations from vehicles and offer tax receipts. Evaluate donated items to determine if acceptable for donation. Sort donations into assigned categories and pack safely into container(s). Inform supervisor of status of station, container footage, and condition. Maintain accurate donor tallies and other support duties. Maintain accurate and timely loading check lists. Maintain clean and safe work environment. Identify and properly dispose of garbage and process recyclable material. Build and maintain internal and external customer satisfaction. Contributes to team effort by accomplishing related results as needed. Demonstrates safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. If applicable: Consistent and safe execution of duties associated with forklift operation when certified to Seattle Goodwill standards.* Must maintain reliable attendance. Other duties as assigned. Position Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: No previous experience or education required Ability to read, speak and write English and perform basic math skills Ability to work with a diverse team Certificates, Licenses, or Registrations: * Forklift certification optional; must meet eligibility requirements. Computer/Technology Skills: Ability to use a mobile phone Physical Demands: While performing the duties of this Job, the employee is regularly required to lift and/or move up to 40-60 pounds. The employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel; balance; bend and reach with hands and arms; use feet to operate foot pedal operation; and talk or hear. Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities: Organizing, sorting, categorizing, counting, adding, subtracting Recording data Problem Solving Team player Communicating with the public Creating written communication Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to an outdoors environment, temperature varies with weather and exposure to dust. The noise level in the work environment is loud. Must be able to work a flexible schedule. _______________________________________________________________________________________________ Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.

Job Title: Production Associate Overtime Category: Non-exempt Department: Production Reports To: Production Supervisor Sort salable from salvage material and prepare merchandise for sale, sustaining production plant and retail operation. Pay Rate: $17.99/hour Essential Functions Remove salvage material and garbage from salable goods. Evaluate and determine product value. Prepare salable goods for retail store. Maintain production tallies. Maintain adequate merchandise in the retail store. Identify goods for special sales and auctions. Process and remove unsold items as appropriate. Maintain supplies inventory. Maintain a clean work environment. Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. Build and maintain internal and external customer satisfaction. Contributes to team effort by accomplishing related results as needed. Other duties as assigned. Minimum Job Requirements Education: High School Diploma or Equivalent Preferred Experience: None Specific Skills/Knowledge/Licenses: None Essential Physical Abilities: Lifting and carrying 30 - 40 pounds; Developed fine motor control (grasp, handle, manipulate objects with fingers; Standing for long periods of time; frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; Able to travel across a variety of surfaces (stairs, ramps, uneven terrain) Essential Mental/Sensory Abilities: Organizing, sorting, categorizing, counting, adding, subtracting, Interpreting data Problem Solving Communicating with the public Create and read written communication Completing written orders Working Conditions: Warehouse environment, temperature varies, exposure to dust.

Title: Area Asset Protection Manager Department: Asset Protection FLSA Status: Salaried Non-Exempt Reports to: District Asset Protection Manager FLSA Status: Salaried Non-Exempt Reports to: District Asset Protection Manager Supervises: Asset Protection Agent (if assigned) Location: Various stores in Goodwill stores in Whatcom, Skagit, Snohomish & King Counties. Salary Range: $55,000 - $65,000 About Goodwill We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility. About the Position The Area Asset Protection Manager is primarily responsible for all Asset Protection, Loss Prevention, Security, and Safety related issues within an assigned geographic area of responsibility. This role seeks to enhance profitability, prevent loss of organizational assets, to control shrinkage from both internal and external causes, and assist in driving a culture of safety. The assigned area of responsibility will be determined by the Senior Director of Asset Protection and may include, but is not limited to, retail/outlet stores, transportation assets, attended donation centers (ADCs), warehouses, Job Training and Education Centers (JTE), and other buildings or property owned or operated by Seattle Goodwill. Essential Functions and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Develop and maintain collaborative working relationships with other stakeholders both inside and outside the organization. Effectively detect and deter external individuals who are attempting to misappropriate organizational assets. Treat subjects with dignity, courtesy and respect at all times. Asset Protection focus will be on shrink reduction, incident mitigation, merchandise recovery, and minimizing unnecessary losses to revenue. Communicate areas of probable/possible internal loss activity to the assigned District Asset Protection Manager or the Senior Director of Asset Protection and obtain authorization prior to initiating any internal investigation or the installation of any covert CCTV equipment. Promptly and thoroughly investigate all cases of suspected internal theft, fraud, and misconduct within area of assignment. Properly document and maintain files of all activity not later than 24 hours following an incident. Appropriately maintain evidence in cases. Pursue restitution for any cases as appropriate. Forward all written requests for civil compromise to the Senior Director of Asset Protection along with recommendation for approval/disapproval and relay any extenuating circumstances. Immediately forward all attorney communication to the Senior Director of Asset Protection. Immediately report any non-productive detentions to the Senior Director of Asset Protection. Perform all job functions in a safe, ethical, and legal manner. Protect the organization from foreseeable litigation at all times. Provide customers and employees and other stakeholders with the highest level of customer service possible. Effectively employ all available technological tools including but not limited to: CCTV, POS, Time and Attendance, Alarm Systems, and Databases. Actively participate in physical inventories and in monitoring inventory processes in area of assignment. Ensure that all CCTV equipment is clean, functional and operating properly. Assist in the installation/movement or repair of CCTV equipment when requested to do so. Effectively schedule any budgeted contract security hours in area of assignment to achieve the most effective results. Review all schedules prepared by the contract company in advance of implementation. Promptly review all security company invoices for proper billing in area of assignment. Conduct regularly scheduled, random, and pinpoint surveillances at assigned facilities and ADCs. Surveillances will include open and closed hours. Conduct and document regular (scheduled and unscheduled) operational compliance audits in each facility within assigned area of responsibility. Including but not limited to: cash handling, cash office procedures, locker checks, bag checks, seal control, alarm procedures, key control, opening and closing procedures, discrepancy reporting, employee purchasing, mishandling, safety compliance, and identification badge compliance. Conduct regular audits of facility key control and ensure that all keys are properly accounted for. Verify that alarm call lists and access lists are current and that alarm codes are not proliferated. Ensure that all after hours alarm calls are properly responded to. Verify that safe combinations are changed promptly when warranted by staff change or compromise. Conduct and document quarterly training meetings at facilities within area of assignment on an Asset Protection/ loss prevention/safety/security related subject. Maintain meeting notes to include names and signatures of all attendees. Attend asset protection, security and safety related training as directed. Ensure an adequate number of CPR/First Aid certified personnel at each location within assigned area. Respond to and render immediate first-aid to customers, employees, volunteers, visitors and students as necessary. Assist the Safety team upon request and maintain open lines of communication regarding all safety issues. Regularly participate in evacuation drills and safety meetings. Assist with new store openings and/or store closures. Effectively protect the assets of Seattle Goodwill during the entire construction/closing phases. Submit timely reports, documents, and schedules as directed by the Senior Director of Asset Protection. Keep the District Asset Protection Manager informed of all significant events. Upholds safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents. Other duties as assigned. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with Goodwill's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: Education: High school diploma or equivalent; Associate's degree preferred. Experience: 3-5 years' experience in retail loss prevention/asset protection with substantial experience deterring shoplifters in a safe, legal, and ethical manner. 2 years supervisory experience. Excellent communication skills, both written and verbal. Write clear, concise, grammatically correct reports. Self-starter who can perform with a minimum of supervision. Certificates, Licenses, or Registrations: Prevention Qualified (LPQ) preferred or LPQ certification within 6 months of hire or bachelor's degree with 2 years relevant experience. Must have valid Washington Driver's license and proof of insurance along with good driving record. Computer/Technology Skills: Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams). Excellent computer and Internet search skills, including rapid and accurate keyboarding. Ability to learn new technology and software as related to the job. Physical Abilities: While performing the duties of this job, the employee will be required to lift and carry 20-30 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Ability to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities: Interpreting and analyzing data Problem Solving Time management Negotiation skills Strong written and verbal skills Creating written communication Prioritization Attention to detail Work Environment: Office, retail, warehouse and outside environments where temperature and conditions vary, exposure to dust and inclement weather. This position requires regular travel to stores, offsite meetings and events. This role is expected to work occasional evenings, weekends and holidays. The type and number of assigned facilities will vary by assignment. Work at least one retail-closing shift and one early opening shift per assigned location per month. This position may require occasional overnight travel. Some late night, inclement weather, secluded area and solitary assignments. Some after-hours camera installation, maintenance, and repair. Exposure to dust, noise and crowds.

Job Title: Customer Service Associate Department: Retail Operations FLSA Status: Non-Exempt Reports to: Store Manager About Goodwill We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility. About the Position The Customer Service Associate interact with customers and donors in a courteous and professional manner, resolving problems, providing information, cashiering and performing other customer service actions. Pay Rate: $17.63/hour Essential Functions and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Assist customers and donors in a timely and courteous manner by answering questions, resolving problems, processing refunds, applying discounts, monitoring merchandise on "hold" and checking bags and packages. Models high level of customer service. Answer store phones, and make intercom announcements and communicates through telephone and wireless audio systems. Operates POS system: handles cash, checks, and credit card transactions, closing out cash drawer and balancing all transactions. Monitor the level of customer service on all cash registers calling for backup when needed. Monitor employee break schedules, ensuring compliance. Maintain "Lost and Found" log, ensuring that items are entered correctly and valuables are tagged and put in vault. Maintain a clean work environment. Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. Build and maintain internal and external customer satisfaction. Contribute to team effort by accomplishing related results as needed. Perform other duties as assigned. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High school graduate or equivalency but not required. Minimum 1 year retail/customer service experience. Ability to handle requests quickly and efficiently. Ability to work independently without direct supervision. Computer/Technology Skills: Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams). Ability to learn new technology and software as related to the job. Certificates, Licenses, or Registrations: N/A Physical Abilities: While performing the duties of this job, the employee will be required to lift and carry up to 30-40 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain).Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities: Organizing, sorting, categorizing, counting, adding, subtracting Problem Solving Communicating with the public Verbal and written communication skills Completing written orders Work Environment: While performing the duties of this job, the employee is often exposed to noise levels consistent with a retail environment. Able to work a flexible schedule. __________________________________________________________________________ Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.

Job Title: Manager - Organizational Development & Leadership Strategy Salary Range: $94,000 - 130,000 FLSA Status: Salaried, Exempt * Hybrid - 3 Days in office weekly The Manager of Organizational Development & Leadership Strategy plays a dual role as both a strategic leader and a hands-on practitioner in this space. This leader is accountable for setting the enterprise-wide vision for leadership and development while actively designing, delivering, and operationalizing programs to grow managers and leaders across the organization. This leader will create frameworks for leadership and supervisory development including succession planning, coaching, and manager/supervisor competencies. This leader will drive digital and AI literacy, align learning initiatives with organizational competencies and values, and ensure that learning solutions are accessible and impactful at all levels. This leader will also be the point person in the organization for Organizational Change and Development, and have a key role in supporting the Evergreen Goodwill culture and values. Who you are You are a forward-thinking, people-centered leader with growth mindset. You approach challenges with optimism and curiosity, seeing them as opportunities to spark meaningful change. You are an experienced leader who gains trust in the community, engages in creative and strategic thinking, and earns the trust and respect of staff. You have a keen ability to identify organizational needs and provide innovative, practical solutions that enhance both employee experience and organizational performance. You embrace technology and use data to drive action. You believe that people are our most important asset and champion a culture where every employee feels ownership of their work, supported in their growth, and empowered to embrace change and technology. You are a culture-builder and change-maker, dedicated to cultivating an environment where optimism, accountability, and adaptability thrive. Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Strategic Leadership & Vision Establish and lead the enterprise-wide leadership and development strategy, aligned with organizational transformation goals and mission. Build a framework for continuous learning that incorporates leadership development, digital/AI literacy, supervisory skills, and technical training. Embed competencies and organizational values into all training initiatives to strengthen culture and performance. Program Development & Delivery Design and deliver scalable, engaging training programs that combine digital (LinkedIn Learning, LMS), instructor-led, and experiential learning. Create frameworks for leadership and supervisory development including succession planning, coaching, and manager/supervisor competencies. Develop leadership and supervisory training that builds talent pipelines for future organizational needs. Integrate technology, AI, and computer literacy into learning programs to build future-ready skills. Organizational Development & Culture Building Lead initiatives that drive cultural transformation and align employees with mission and values. Design OD interventions to improve organizational effectiveness, engagement, and collaboration. Support change management efforts tied to technological and cultural shifts. Cross-Functional Partnership Partner with Mission Advancement and Retail Operations to align training practices and priorities, and share resources effectively. Collaborate with senior leaders to identify capability gaps and co-create solutions. Serve as a trusted advisor and thought partner on learning and organizational development needs. Measurement & Continuous Improvement Competence in data analytics for learning effectiveness, business impact, and workforce readiness, including designing metrics, dashboards, and reporting ROI of learning programs. Continuously refine learning strategies using data, feedback, and best practices. Position Requirements Qualifications under the Americans with Disabilities Act (ADA) To successfully perform this job, individuals must be able to complete each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Education Master's degree in Organizational Development, Industrial/Organizational Psychology, Adult Learning, or related field (Bachelor's with equivalent experience considered). Certifications in leadership development methodologies or tools (i.e., DiSC, Crucial Conversations, etc.) is a plus. Experience 10+ years of progressive experience in organizational development, learning strategy, or leadership development in complex, multi-site organizations. Demonstrated success leading cultural and technological transformation initiatives. Proven ability to design enterprise-wide competency models, leadership frameworks, and learning strategies. Experience leveraging digital learning platforms (e.g., LinkedIn Learning, AI-driven tools) in large-scale environments. Understanding of nonprofit operations, retail, or warehouse management environments preferred. Experience in workforce planning, succession planning, performance management systems, Facilitation of retreats, leadership forums, or similar high-touch interventions. Proven experience with formal change management frameworks (e.g. Prosci, Kotter, ADKAR) or ability to lead change using established methodologies. Skills and Competencies Strategic thinker with the ability to translate organizational goals into actionable learning frameworks. Deep knowledge of adult learning theory, organizational effectiveness, and cultural transformation. Exceptional facilitation, consulting, and executive influence skills. Strong analytical capability to assess ROI, talent metrics, and organizational health indicators. Excellent communication skills with ability to work in cross-functional teams and collaborate with business stakeholders. Project management capabilities with ability to manage multiple programs and initiatives in parallel, prioritizing, and delivering on timelines. Comfort working in ambiguous environments, able to adapt strategy as business needs shift. Ability to work independently while contributing effectively to team objectives. Physical Abilities While performing the duties of this job, the employee will be required to sit for periods of time, communicate with other employees by talking and hearing, and operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Occasional travel to retail locations, warehouse facilities, and off-site meetings. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Work Environment Exposure to computer screens. The noise level in the work environment is usually moderate. Hybrid work schedule, at least (3) Three Days/Week Required in Office Required job duties are normally performed in a climate-controlled office environment, or remotely from home. Occasional visits to retail stores and warehouse facilities to understand operational requirements and test deployed solutions.

Job Title: E-Commerce Auction Lister Department: E-Commerce FLSA Status: Non-Exempt Reports to: E-Commerce Manager About Goodwill We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility. About the Position The E-Commerce Auction Lister identifies collectible items and lists on eBay and other marketplaces. This role is also responsible for data entry, packing, shipping and tracking of sales. Pay Rate: $21.49/hour Essential Functions and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Survey donations to identify specialty and collectible items to list E-commerce (eBay and other marketplaces). Receive and sort items from Evergreen Goodwill locations. Research, photograph and list auctions on eBay and other marketplaces with pictures and description of merchandise to bring maximum value. Provide customer service and communication with internal and external customers in a timely manner. Maintain an eBay rating of at least 98%. Build and maintain internal and external customer satisfaction. Meeting the required daily productivity quotas. Data entry and tracking of items sold and shipped. Maintaining a daily tracking of listed items. Maintain a clean work environment. Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. Contributes to team effort by accomplishing related results as needed. Perform other duties as assigned. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High school graduate or equivalency preferred, but not required Knowledge of E-Commerce book processes is preferred. Experience listing items on EBay preferred. Familiarity with digital photography preferred. Computer/Technology Skills: Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams). Internet research skills Ability to learn new technology and software as related to the job. Certificates, Licenses, or Registrations: N/A Physical Abilities: While performing the duties of this job, the employee will be required to lift and carry up to 30-40 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain).Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities: Organizing, sorting, categorizing, counting, adding, subtracting Problem Solving Communicating with the public Verbal and written communication skills Time management and prioritization skills Accuracy and attention to detail Work Environment: Office and warehouse environment, moderate noise level, exposure to dust. Must be able to work a flexible schedule. This role may require travel to other locations. __________________________________________________________________________ Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.

Job Title: Donations Field Supervisor Responsible for supervising donation station attendants at single or multiple sites. Ensures proper staff levels at all ADC sites. Provides initial and on-going training and supervision for all ADC personnel. Works with Transportation and Donations departments to ensure proper flow of donated goods. Maintains employee morale and conducts periodic performance evaluations as needed. Pay Rate: $23.97/hour Essential Functions Build and maintain internal and external customer satisfaction. Complete operational requirements by scheduling and assigning employees. Manage employees, equipment, facilities and logistics for each ADC. Set expectations, instruct, coach and identify employee training needs. Resonsible for interviewing and hiring. Resolve workplace problems by addressing issues that impact employee performance and productivity. Partner with Donations Manager and Human Resources when appropriate. Prepare and maintain reports and data by collecting, documenting and summarizing information. Complete projects by planning, organizing and monitoring assignments. Maintain a clean work environment. Upholds safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents. Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Minimum Job Requirements Education: High School Diploma or Equivalent Experience: 2 years donations experience, including supervisory experience. Specific Skills/Knowledge/Licenses: Valid WA State driver's license with good driving record. Basic understanding of Microsoft Office products (Word, Outlook). Proven ability to provide excellent customer service. Essential Physical Abilities: Lifting and carrying 40 - 60 pounds; Developed fine motor control (grasp, handle, manipulate objects with fingers; Standing for long periods of time; Frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; Able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Essential Mental/Sensory Abilities: Able to become certified for forklift driving Organizing, sorting, categorizing, counting, adding, subtracting Interpreting data Problem Solving Written and verbal communication skills Working Conditions: Outdoor and warehouse environment, temperature varies, exposure to dust. Must have reliable transportation as this position requires regular travel to various locations.

Job Title: Dock Material Handler - Part Time Salary Range: $20.76 FLSA Status: Hourly The Production Associate unload donations from containers and move goods to appropriate production areas. Essential Functions and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Remove and sort through salvage material and garbage from salable goods. Sort donations into appropriate bins for further processing. Provide a smooth flow of goods to the production floor. Use cardboard compactors and identify problems. Maintain donor tallies. Maintain a clean work environment. Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. Build and maintain internal and external customer satisfaction. Contributes to team effort by accomplishing related results as needed. If applicable: Consistent and safe execution of duties associated with forklift operation when certified to Seattle Goodwill standards.* Minors:Are not allowed to use or perform any job duties with any heavy machinery or compactors. Perform other duties as assigned. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High school graduate or equivalency preferred, but not required No experienced required Computer/Technology Skills:N/A Certificates, Licenses, or Registrations: If applicable to job role: Seattle Goodwill Forklift certification optional, must meet eligibility requirements Physical Abilities: While performing the duties of this job, the employee will be required to lift and carry up to 30-40 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain).Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities: Organizing, sorting, categorizing, counting, adding, subtracting Problem Solving Communicating with the public Verbal and written communication skills Work Environment: Outdoors and warehouse environment, temperature varies, exposure to dust.

Title: Facilities Coordinator Location: EGNW's Seattle Admin BuildingDepartment: Risk and SafetyReports to: Facilities & Risk Management DirectorSupervises: None Pay Range: $24-$30/hour About Goodwill Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families. The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need - because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization. About the Position The Facilities Coordinator will serve a key role in ensuring that all Evergreen Goodwill facilities - including retail stores, donation centers, warehouses, job training centers and administrative offices - are safe, clean, functional, and well-maintained. This role involves coordinating repairs, supporting vendors, handling maintenance schedules and requests, maintaining records and reporting, and helping to maintain compliance with safety and regulatory standards. Essential Functions and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Maintenance Coordination Managing building(s) and equipment maintenance schedules. Respond to urgent maintenance calls. Track facility work orders and ensure timely completion Respond to and track facility maintenance requests across all sites and locations. Schedule and coordinate routine maintenance, emergency repairs, and preventive services. Ensure timely completion of work orders and service calls. Vendor and Contractor Management Work with vendors, contractors, and property managers to ensure timely completion of repairs and maintenance tasks. Track and maintain training records and compliance documentation Obtain estimates, schedule service, and oversee quality and completion of vendor work. Facilities Oversight and Inspection Report and follow up on any compliance or safety concerns. Assist with facility readiness for inspections, audits, or regulatory checks. Administrative and Compliance Support Reporting to the Facilities Director on a regular basis. Documenting and processes maintenance records. Monitoring maintenance budget spending. Participate in the development of long-term plans for facility maintenance, upgrades, and improvements, including budget development and management. Project and Expansion Support Provide facility coordination for new site openings, relocations, remodels, or closures. Assist in space planning, vendor scheduling, and setup of physical infrastructure. Other duties as assigned. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalent required; associate's or bachelor's degree in Facilities Management, or related field preferred. 2+ years of facilities, property, or operations coordination experience required, including experience working with vendors, contractors, and managers. Strong organizational and time management skills. Proficiency in Facilities Management (FM) software and proficiency with Microsoft Office, including Word, Excel, and Outlook. Knowledge of maintenance planning and scheduling. Ability to respond to building and equipment emergencies during normal business hours, including dispatching and coordinating in-hour tech(s) and vendors. Solid communication skills and ability to work with vendors, contractors, and staff at all levels. Ability to work independently and as part of a team. Certificates, Licenses, or Registrations Must have valid Washington Driver's license and proof of insurance along with good driving record. Computer/Technology Skills Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams) Ability to learn new technology and software as related to the job. Physical Abilities While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 50 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities Problem solving Strong verbal and written communication skills Prioritization Attention to detail Time management and multi-tasking Work Environment While performing the duties of this job, the employee is often exposed to noise levels consistent with a retail environment and common in a mid-decibel level production environment. Occasionally the individual may work outside. Must have reliable transportation as this position requires travel to offsite meetings and events. Able to work a flexible schedule that includes nights and weekends. Everyone Is Welcome When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity. Why work at Evergreen Goodwill? A health plan that includes medical, dental, vision and prescription coverage 100% Employer-paid life, accidental death and dismemberment (AD&D), and long-term disability insurance (for salaried employee) Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability Flexible Spending Accounts (FSA) Plan Roth and 403(b) Retirement Savings Plan program Paid vacation, (9) holiday and sick time Limited paid time off for Jury Duty and Bereavement Leave Employee discounts Employee Assistance Program (EAP) Career Advancement Opportunities Paid Job Training EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.

Job Title: Grants & Data Specialist Salary Range: $64,000 - 70,000 FLSA Status: Salaried, Exempt We're seeking a detail-oriented Grants & Data Specialist to support our grants team. Ideal candidates have 2+ years of grant writing experience or interest in building a strong foundation in grants management. The role centers on prospect research, proposal drafting, data-driven reporting, and maintaining accurate grant records, with some time devoted to data analysis for individual giving. The Grants & Data Specialist provides strategic support to Goodwill's efforts to secure corporate, foundation, and government funding from $10,000 to over $1M. The role assists in coordinating and tracking relationships with institutional entities and persuasively communicating Goodwill's goals, mission, and programs to funders. Essential Functions and Responsibilities: Prepare and submit compelling grant proposals, letters of inquiry, reports, and supporting documents to corporate, foundation, and government funders. Collaborate with program staff, Mission Advancement, and Finance teams to ensure accuracy in proposals, budgets, and reports. Maintain the grant calendar and ensure deadlines are met. Support data analysis for grant impact reporting (e.g., charts, tables, outcomes). Research, identify, and prioritize funding opportunities in coordination with Mission and Leadership Teams. Conduct funder outreach and manage relationships. Ensure compliance with funder guidelines for submission and reporting. Coordinate internal timelines to allow for adequate review and input. Maintain records in Donor Perfect and shared tracking/reporting systems. Pull relevant reports and information from CaseWorthy for grant applications and reporting, in collaboration with Program Analyst team. Occasionally support development team with donor trend and retention analysis. Maintain strict confidentiality of constituent information. Practice workplace safety and report potential hazards. Perform other duties as assigned. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: Bachelor's degree in English, Communications, Public Administration, Data Analytics, or related field or equivalent experience and demonstrated success in fundraising. Minimum 2 years grant writing experience required. Knowledge of AFP best practices, including the Donor Bill of Rights. Excellent writing, editing, organizational, and research skills. Strong interpersonal skills, ability to work independently and with a team. Ability to anticipate project needs. Interest in changing the lives of low-income populations through job training and education programs. Experience interpreting program data required; exposure to fundraising data a plus. Computer/Technology Skills: Strong proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams). Familiarity with donor management or CRM (Constituent Relationship Management) systems (DonorPerfect preferred). Familiarity with data analysis tools and emerging technologies (including AI applications in writing and research) is strongly preferred. Physical Abilities: While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 15 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including with limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities: Problem solving Strong verbal and written communication skills Analyzing and interpreting data Prioritization Attention to detail Time management Highly organized with the ability to manage multiple complex projects simultaneously Work Environment: Office environment, intermittent noise.

Title: Internal Asset Protection Investigator Department: Asset Protection Reports to: Director of Asset Protection Supervises: N/A FLSA Status: Hourly, Non-Exempt Salary: $27-$35/hr About Goodwill Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality, free job training, education, and job placement. We empower individuals to overcome barriers to employment by providing comprehensive support and connecting them with life-changing opportunities. The organization employs over 2,000 people and operates five job-training centers, 23 nonprofit retail stores, and more than 27 donation sites across King, Snohomish, Skagit, Whatcom, and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services, and skills they need-because Jobs Change Lives. We are committed to a culture of equity, diversity, inclusion, and belonging, fostering a joyful, high-performing organization that drives both mission and operational excellence. About the Position The Internal Asset Protection Investigator is responsible for proactively investigating and resolving employee-related theft and inventory misappropriation within the Goodwill store. This role involves conducting discreet investigations, gathering evidence, and working closely with management to enforce policies and support a culture of honesty and integrity. Join our team to help maintain a trustworthy environment, protect assets, and support the mission of Goodwill to empower lives through jobs. Essential Functions & Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Monitor and analyze sales, inventory, and employee activity for signs of theft or misconduct. Conduct discreet and professional investigations into employee-related theft or fraud allegations. Collect and document evidence in accordance with company policies and legal procedures. Monitor store activity through CCTV and in-store observations to detect suspicious behavior. Collaborate with management, Human Resources, and security teams to address theft issues effectively. Interview employees and witnesses when appropriate, maintaining confidentiality throughout the process. Develop and recommend preventive measures to reduce employee theft and improve internal controls. Prepare detailed investigation reports and present findings to management. Ensure compliance with all policies, procedures, and legal requirements during investigations. Promote a culture of accountability, integrity, and ethical behavior among staff. Position Requirements (Qualifications for job under Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Experience Previous experience in loss prevention, internal investigations, or related security roles. Familiarity with retail inventory management and point-of-sale (POS) systems to track sales, returns, and inventory discrepancies. Strong analytical, interviewing, and problem-solving skills. Excellent communication and written report skills. Ability to handle sensitive and confidential information discreetly. Knowledge of retail operations, inventory management, and associated risks. Familiarity with legal and procedural aspects of workplace investigations. High ethical standards and integrity. Ability to work independently and as part of a team. Computer/Technology Skills Ability to operate, monitor, and interpret footage from CCTV and other security surveillance equipment. Familiarity with office productivity tools such as MS Office Suite (Word, Excel & Outlook). Physical Abilities While performing the duties of this job, the employee will be required sit and stand for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 10 -20 pounds and to operate computer systems. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities Problem solving Leadership and coaching skills Strong verbal and written communication skills Analyzing and interpreting data Prioritization Attention to detail Time management and multi-tasking Organizational skills Work Environment Office and store environment, moderate noise level, dust. Must have reliable transportation as this position requires some travel. Everyone Is Welcome When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity. Why work at Evergreen Goodwill? A health plan that includes medical, dental, vision and prescription coverage 100% Employer-paid life, accidental death and dismemberment (AD&D), and long-term disability insurance (for salaried employee) Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability Flexible Spending Accounts (FSA) Plan Roth and 403(b) Retirement Savings Plan program Paid vacation, (9) holiday and sick time Limited paid time off for Jury Duty and Bereavement Leave Employee discounts Employee Assistance Program (EAP) Career Advancement Opportunities Paid Job Training EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.

Job Title: Production Supervisor Salary Range: $23.50 - 26.00 / DOE FLSA Status: Hourly requires flexible availability, including weekends & some evenings. The Production Supervisor oversees the day-to-day donation and production operations of the store to meet or exceed optimum level of merchandise production. Effectively supervises production employees so that daily production goals are met. Responsible to ensure a safe, clean, and organized working environment. Essential Functions and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Ensure donations are processed in such a way to maximize sales and minimize waste. * Conduct quality checks on merchandise before it is placed on the sales floor. Ensure all donations are processed expediently from the donation door to the sales floor. * Communicates needs with store management team to ensure production and sales goals will be met. Complete operational requirements by scheduling and assigning employees. Promote productivity by following up with employees on work results. Resolve workplace employee concerns by addressing issues that impact employee performance and productivity. Coordinates dock efforts assigning staff within production and transportation area. Ensure Production Associates are stocked with supplies. Prepare reports by collecting, documenting and summarizing information. Complete projects by planning, organizing and monitoring assignments. Build and maintain internal and external customer satisfaction. Uphold safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents. Consistent and safe execution of duties associated with forklift operation when certified to Evergreen Goodwill standards. * Perform other duties as assigned. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with Goodwill's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High school graduate/GED equivalency preferred. Minimum 1 year production or warehouse experience, working knowledge of material handling practices. Minimum 6 months to 1 year of supervisory experience. Must have familiarity with dock equipment, lifting and handling techniques. Must have basic math skills for reports, documentation, etc. Ability to work and lead in a team environment. Ability to carry out instructions. Computer/Technology Skills: Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams). Ability to learn new technology and software as related to the job. Certificates, Licenses, or Registrations: If applicable to job role: Evergreen Goodwill Forklift certification optional, must meet eligibility requirements. Physical Abilities: While performing the duties of this job, the employee will be required to lift and carry up to 30 - 40 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities: Organizing, sorting, categorizing, counting, adding, subtracting Prioritizing Problem solving Communicating with the public Verbal and written communication skills Work Environment: Warehouse environment, temperature varies, exposure to dust. This role requires occasional travel for off-site training and events.

Job Title: Retail Sales Associate Department: Retail Operations FLSA Status: Non-Exempt About Goodwill We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility. About the Position The Retail Sales Associate interacts and assists customers, donors and others with merchandise selection, suggestion selling and cashiering in a courteous and professional manner. Pay Rate: $16.82/hour Essential Functions and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Proactively acknowledge, greet and help customers in any area of the store. Assist customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor. Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all point of sale (POS) transactions. Able to communicate through standard telephone and wireless audio systems. Merchandise, restock and provide general floor maintenance where needed. Maintain a clean work environment. Support team members, assist supervisors and leads when necessary. Build and maintain internal and external customer satisfaction. Contributes to team effort by accomplishing related results as needed. Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. Perform other duties as assigned. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High school graduate or equivalency preferred, but not required No experienced required Computer/Technology Skills: Ability to learn new technology and software as related to the job. Certificates, Licenses, or Registrations: N/A Physical Abilities: While performing the duties of this job, the employee will be required to lift and carry up to 30 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain).Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities: Organizing, sorting, categorizing, counting, adding, subtracting Interpreting data Problem Solving Communicating with the public Verbal and written communication skills Work Environment: Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust. __________________________________________________________________________ Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.

Job Title: Administrative Specialist - Mission Salary Range: $55,000 - 60,000 FLSA Status: Salaried, Non-Exempt The Administrative Specialist to Mission provides comprehensive administrative and operational, and strategic support to department leadership across all five Job Training and Education regions. This role is critical to successful program outcomes, budget adherence and standardization; especially grant funded programs. This position maintains a professional work environment, stays aware of departmental goals, and works in a versatile capacity to accomplish those goals through exceptional administrative excellence. Essential Functions and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Provide comprehensive support to the Senior Vice President of Mission (SVP), managing day-to-day operational needs with efficiency and discretion. Conduct research and provide background information for presentations and SVP meetings/events with elected officials and other VIP's. Compose correspondence, memos, emails, proofread materials internally and externally for community leaders and funders. Register and track professional development for Mission staff across five regions in partnership with leadership. Manage vendor accounts, expense reports, invoices, purchase orders, check requests, and credit card reports to appropriate fund source for Managers, Directors, and SVP. Maintain departments email lists, staffing lists, org chart, and Teams channel membership. Organize meetings, prepare agendas/materials, and take minutes in key meetings with funders and internal leadership directors meeting with SVP. Manage event planning: organize and facilitate internal and external meetings and events, managing logistics such as venue selection, catering, and technology setup and materials Screen applicants and coordinate on-boarding process for new hires including interviews, paperwork, training, workspace setup. Provide support to SVP for Mission Board Committee - prepare report and presentation materials from across five regions. Maintain departmental calendars including master calendar of all departmental activities across five regions, scheduling meetings for leaderships team, maintains SVP calendar. Liaise on interdepartmental projects and initiatives. Support and contribute to DEI initiatives and action plan. Coordinate with Facilities on site walkthroughs, repairs/purchases/maintenance. Maintain and monitor department supply budget, order office and general classroom supplies. Order Adult Basic Education (ABE) and Youth Program materials, such as textbooks, workbooks and testing supplies. Submit service desk tickets on behalf of staff and directors. General administrative duties - filing, mail, messages. Demonstrates safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. Other duties or projects as assigned. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High school diploma or equivalent. Preferred bachelor's degree or equivalent experience. Lived experience and international experience considered in lieu of more traditional, US achieved credentials and experience. Minimum 3 years of demonstrated administrative office experience. Experience with drafting and editing correspondence, reports, documents and meeting notes. Exercise independent judgement, use creativity in solving problems and demonstrate strong organizational and prioritization skills. Ability to handle confidential information with discretion and diplomacy. Proven ability to deal with multiple, sometimes-conflicting deadlines. Must be flexible and able to work in an environment with a diverse group of people. Must be committed to creating and sustaining a learning environment in which students feel safe, supported and encouraged; foster an environment that is inclusive, culturally rich, and bias free. Ability to work independently with a minimum of direct supervision. Certificates, Licenses, or Registrations: Must have valid WA State driver's license and proof of insurance. Computer/Technology Skills: Strong proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams). Computer skills, including data entry. Proficient knowledge of web-based apps. Ability to learn new technology and software related to the job. Physical Abilities: While performing the duties of this job, the employee will be required to sit for long periods, communicate with other employees by talking and hearing and to operate computer systems. Able to safely lift/push/ pull up to 20 lbs., grasp, handle, finger and manipulate items; perform repetitive fine motor functions with fingers, wrists and arms, standing for long periods of time. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities: Strong listening skills Analytical skills Strong written and verbal communication skills Multi-tasking Time Management Data skills Accuracy Work Environment: Office/classroom environment; the noise level in the work environment is usually moderate. Must have reliable transportation, as this position requires travel to offsite meetings and events. Able to work a flexible schedule that may include occasional nights and weekends.

Job Title: Director of People Operations Salary Range: $125,000-145,000 FLSA Status: Salary, Exempt * Hybrid - 3 Days in office weekly Reporting directly to the SVP, People & Culture, the Director, People Operations will be responsible for the overall strategy, design, and execution of the organization's HR operational functions. This includes overseeing all HR information systems (including Dayforce, Navex, etc.), payroll, and employee data management to ensure accuracy, compliance, and efficiency. This role will leverage technology and data to streamline processes, enhance the employee experience, and support the organization's mission and growth. Who You Are You are a forward-thinking, people-centered leader with growth mindset. You approach challenges with optimism and curiosity, seeing them as opportunities to spark meaningful change. You are an experienced leader who gains trust in the community, engages in creative and strategic thinking with the People & Culture Leadership Team, and earns the trust and respect of staff. You have a keen ability to identify organizational needs and provide innovative, practical solutions that enhance both employee experience and organizational performance. You embrace technology and use data to drive action, developing insightful reporting around engagement, attrition, and workplace trends so that root causes are understood and solutions can be designed to address them. You believe that people are our most important asset and champion a culture where every employee feels ownership of their work, supported in their growth, and empowered to embrace change and technology. You are a culture-builder and change-maker, dedicated to cultivating an environment where optimism, accountability, and adaptability thrive. Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Key Responsibilities HRIS Management and Strategy Create and successfully implement a world-class vision for Evergreen Goodwill's HRIS tools that directly supports business outcomes, increases productivity, improves efficiency, and fosters innovation. Ensures that the investment in HR technology is purpose-driven and impactful. Lead the ongoing optimization and evolution of the organization's HRIS tools to meet and anticipate organization needs. Serve as the primary liaison with external vendors and internal IT partners for system upgrades, integrations, and troubleshooting. Develop and maintain HR system training materials and conduct regular training for HR staff and employees. Payroll Administration Oversee and ensure the accurate and timely processing of payroll Ensure compliance with all federal, state, and local payroll and tax regulations. Lead year-end payroll processing and reporting, including W-2s and other compliance filings. Address complex payroll inquiries and resolve issues with a focus on employee satisfaction and compliance. Collaborate with Finance department with regard to budgeting and planning. Employee Data Management and Compliance Develop and enforce policies regarding the security and confidentiality of employee data in compliance with all relevant data privacy laws. Manage the full employee lifecycle within the HRIS, from onboarding to off boarding, ensuring all data is accurate and up-to-date. Conduct regular data audits and validation to maintain high standards of data quality and compliance. Ensure the organization's HR practices and data management align with its commitment to diversity, equity, and inclusion. Reporting and Analytics Provide data-driven insights to senior leadership by analyzing workforce trends, turnover rates, compensation data, and other key HR metrics. Develop and maintain standard and ad-hoc reports for HR management, department heads, and senior leadership to support strategic decision-making. Leadership and Team Management Lead and mentor a team of HRIS and Payroll professionals, fostering a culture of high performance, accountability, and professional development. Serve as a trusted advisor to senior leadership on matters related to HR operations, technology, and data. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. 8+ years of progressive HR experience, with at least 3-5 years in a leadership role focused on HR operations. Proven experience creating a vision for people operations and managing and optimizing HRIS platforms, though Dayforce specific experience is highly preferred. Demonstrated leadership and development of a high functioning team who collaborates across the organization to drive results. In-depth knowledge of payroll administration and compliance. Expertise in federal, Washington state, and local employment laws and regulations related to HR data and compliance. Exceptional analytical, problem-solving, and project management skills. Strong verbal and written communication skills, with the ability to present complex information clearly to all levels of the organization. Exceptional communications skills - written, verbal and interpersonal - and a strong ability to tailor communication style to diverse audiences. Preferred Qualifications MBA or Master's Degree in Human Resources or related field. Prior experience in a nonprofit, high-growth, or mission-driven organization. Payroll Certification (Certified Payroll Professional-CPP, or other recognized certification) HR Certification (SPHR, SHRM-CP, SHRM-SCP, or other recognized certification) Physical Abilities While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities Leadership and coaching skills Strategic thinking Collaborative and influential Problem solving Strong verbal and written communication skills with employees and public Analyzing and interpreting data Time management Prioritization Operating vehicles or equipment Editing or proofreading Interpreting data Work Environment Office environment; moderate noise level. Must have reliable transportation as this position requires location travel and offsite meetings and events. Able to work a flexible schedule that may include occasional nights and weekends.

Title: Asset Protection Agent Department: Asset Protection FLSA Status: Salaried Non-Exempt Reports to: Area Asset Protection Manager Supervises: N/A Salary Range: $46,000 - $56,000 / yr Location: Ballard Goodwill, with regular travel between stores within Seattle. A personal car/transportation is required as part of this position. Mileage will be reimbursed by company. About Goodwill We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility. About the Position The Asset Protection Agent is responsible for assisting the Area Asset Protection Manager with Loss Reduction, Security, and Safety related issues at an assigned location or geographic area. At the direction of the Asset Protection Manager, Agents actively seek to prevent loss of organizational assets from both internal and external causes. The Asset Protection Agent detects, investigates, and deters individuals attempting to misappropriate organizational assets, writes clear, concise and timely reports, communicates and trains AP programs, conducts AP and Safety audits, and serves as occasional liaison with local law enforcement. Essential Functions and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Develop and maintain effective working relationships with other stakeholders inside and outside the company. Consistently demonstrate excellent verbal and written communication skills. Demonstrate sound decision making skills and consistently demonstrate the ability to remain calm under stressful conditions. Effectively protect the company from losses due to external and internal causes. Effectively utilize CCTV, sales floor activities, and other tools to identify, monitor, and deter shoplifters, ticket-switchers, and others in a safe, legal and ethical manner. Write and submit clear and concise reports no later than 24 hours following incidents. Perform physical security checks as assigned. Promptly report any non-productive detentions to the assigned Area Asset Protection Manager. Appropriately respond to duress, fire or burglar alarms as requested. Conduct and document assigned operational compliance and safety audits in a timely manner. Assist with the installation, maintenance, and troubleshooting of CCTV, Alarm, and Access Control equipment. Upholds safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents. Other duties as assigned. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High School diploma or equivalent. Some college or verifiable advanced security training preferred. Prefer at least 2 years of recent plainclothes Asset Protection experience detecting and preventing theft and fraud Specific Skills/Knowledge/Licenses: Must have basic high school graduate math skills and the ability to use a calculator to determine percentages. Certificates, Licenses, or Registrations: Loss Prevention Qualified (LPQ) or within 6 months of hire or Associates degree in Criminal Justice plus 1 year of relevant experience. 1st Aid/CPR certified within 6 months. Must have valid Washington Driver's license and proof of insurance along with good driving record. Computer/Technology Skills: Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams). Ability to learn new technology and software as related to the job. Physical Abilities: While performing the duties of this job, the employee will be required to lift and carry 20-30 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Ability to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities: Interpreting and analyzing data Problem Solving Time management Negotiation skills Strong written and verbal skills Creating written communication Prioritization Attention to detail Work Environment: Office, retail, warehouse and outside environments where temperature and conditions vary, exposure to dust and inclement weather. This position requires regular travel to stores, offsite meetings and events. This role is expected to work occasional evenings, weekends and holidays. The type and number of assigned facilities will vary by assignment. Working as a single agent detecting, preventing, and deterring theft activity. Work at least one retail-closing shift and one early opening shift per assigned location per month. This position may require occasional overnight travel. Some late night, inclement weather, secluded area and solitary assignments. Some after-hours camera installation, maintenance, and repair. Exposure to dust, noise and crowds.

Job Title: Project Manager Salary Range: $65,000-70,000 FLSA Status: Salary, Exempt Reporting directly to the SVP, People & Culture, the "Program/Project Manager, People & Culture" will directly support key People & Culture initiatives that enhance employee experience, drive organizational effectiveness, and align with our commitment to helping individuals achieve independence through education and employment. This role will serve as a strategic connector across departments, ensuring P&C programs are integrated, inclusive, and responsive to the needs of our diverse workforce and community. Who you are You are a forward-thinker with growth mindset. You approach challenges with optimism and curiosity, seeing them as opportunities to spark meaningful change. You are adept at gaining trust in the community, engage in creative and strategic thinking with the People & Culture Leadership Team, and earn the trust and respect of staff. You have a keen ability to identify organizational needs and provide practical solutions that enhance both employee experience and organizational performance. You embrace technology and use data to drive action. You believe that people are our most important asset and champion a culture where every employee feels ownership of their work, supported in their growth, and empowered to embrace change and technology. You are a culture-builder and change-maker, dedicated to cultivating an environment where optimism, accountability, and adaptability thrive. Key Responsibilities Program & Project Leadership Manage implementation of P&C programs including onboarding, performance management, employee engagement, and professional development. Proactively manage program, project, and initiative backlog Lead cross-functional projects that support organizational goals, ensuring alignment between P&C, Retail, Mission Services, and Operations teams. Collaborate with internal stakeholders to ensure P&C initiatives reflect the values and needs of the communities we serve. Cross-Functional Collaboration Act as a central point of coordination between P&C and other departments to ensure seamless communication and program execution. Facilitate feedback loops between frontline staff, leadership, and P&C to continuously improve employee experience. Data & Reporting Monitor and analyze P&C metrics to assess program impact and inform strategic decisions. Prepare reports and presentations for leadership, board members, and external partners. Communication and Change Management Own the development and implementation of P&C project and initiative communication and change management, to include any training or FAQs related to implementation and rollout. Ensure all communication is in keeping with EGNW standards and templates. Qualifications: Bachelor's degree in Human Resources, Nonprofit Management, Business Administration, or related field. 3-5 years of experience in HR/P&C program or project management, preferably in a nonprofit or social enterprise setting. Proven ability to lead cross-functional initiatives and build strong relationships across departments. Strong understanding of change management and internal communication principles. Strong understanding of P&C practices, nonprofit operations, and workforce development. Excellent communication, organizational, and stakeholder engagement skills. Proficiency in HRIS and project management tools (e.g., Dayforce, Asana, etc.). Preferred Skills: Experience working with underserved populations or in mission-driven organizations. Certification in P&C (e.g., SHRM-CP) or project management (e.g., PMP). Bilingual or multilingual skills are a plus.

Job Title: Material Handler Department: Production FLSA Status: Non-Exempt Reports to: Material Handler Supervisor About Goodwill We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility. About the Position The Material Handler unloads donations from containers and moves goods to appropriate production areas. Pay Rate: $18.25-19.22/hour DOE Essential Functions and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Remove and sort through salvage material and garbage from salable goods. Sort donations into appropriate bins for further processing. Provide a smooth flow of goods to the production floor. Use cardboard compactors and identify problems. Maintain donor tallies. Maintain a clean work environment. Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. Build and maintain internal and external customer satisfaction. Contributes to team effort by accomplishing related results as needed. If applicable: Consistent and safe execution of duties associated with forklift operation when certified to Seattle Goodwill standards.* Minors:Are not allowed to use or perform any job duties with any heavy machinery or compactors. Perform other duties as assigned. Position Requirements (Qualifications for the job under the Americans with Disabilities Act) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High school graduate or equivalency preferred, but not required No experienced required Computer/Technology Skills:N/A Certificates, Licenses, or Registrations: If applicable to job role: Seattle Goodwill Forklift certification optional, must meet eligibility requirements Physical Abilities: While performing the duties of this job, the employee will be required to lift and carry up to 30-40 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain).Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance. Essential Mental/Sensory Abilities: Organizing, sorting, categorizing, counting, adding, subtracting Problem Solving Communicating with the public Verbal and written communication skills Work Environment: Outdoors and warehouse environment, temperature varies, exposure to dust. __________________________________________________________________________ Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.

Job Title: Outlet Production Supervisor Oversees the entire physical operation, responsible for maintaining an optimum level of merchandise production and supervision of production associates. Pay Rate: $23.97/hour Essential Functions Complete operational requirements by scheduling and assigning one or more employees. Promote productivity by following up with employees on work results. Set expectations, instruct, coach and identify training needs. Interview, assist with hiring, evaluate and discipline employees. Resolve workplace problems by addressing issues that impact employee performance and productivity. Coordinates dock efforts assigning staff within production and transportation area. Prepare reports by collecting, documenting and summarizing information. Complete projects by planning, organizing and monitoring assignments. Maintain a clean environment. Build and maintain internal and external customer satisfaction. Perform the functions of production worker when needed. Contribute to team effort by accomplishing related results as needed. Upholds safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents. Consistent and safe execution of duties associated with forklift operation when certified to Seattle Goodwill standards.* Performs other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Job Requirements Education: High School Diploma or Equivalent Experience: 1 year's production experience or equivalent. Specific Skills/Knowledge/Licenses: Forklift Certification if applicable* Essential Physical Abilities: Lifting and carrying 40 - 60 pounds; developed fine motor control (grasp, handle, manipulate objects with fingers; Standing for long periods of time; frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Essential Mental/Sensory Abilities: Organizing, sorting, categorizing, counting, adding, subtracting, Interpreting data Problem Solving Communicating with the public Creating written communication Computer skills to include P.O.S. knowledge. Completing written orders Working Conditions: Warehouse environment, temperature varies, exposure to dust, loud noises.