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Shift Supervisor jobs at Goodwill Industries of the Valleys
- 35 jobsShift Supervisor - Monaco Retail Store
Goodwill of Colorado
Shift supervisor job at Goodwill Industries of the Valleys
Application Deadline: 12/20/2025 Goodwill of Colorado is seeking versatile and adaptable candidates with experience to become our Shift Supervisors. Previous supervisory experience in retail, restaurant, hospitality or similar industries is preferred for this position. A successful Shift Supervisor will naturally become a top candidate for career growth opportunities within Goodwill's Retail Division. * All applicants are required to attach a resume to their application in order to be considered for this position. Please Note: Our Stores are open 9 am to 9 pm Monday through Saturday and 9 am to 7 pm Sunday. Shifts for this position could start as early as 7 am and go as late as 10 pm. This supervisory position, is full-time and will require open availability (including evenings and weekends). Pay - $20.81 per hour. Goodwill is now a proud partner with DailyPay! Work Today. Get Paid Today! Full Time employees in retail are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer JOB SUMMARY: The Retail Center Shift Supervisor will be responsible for day-to-day, tactical, and practical leadership of associates and teams across the entire retail center. ESSENTIAL FUNCTIONS: Generally responsible for monitoring the whole retail center and addressing immediate issues of safety, customer focus, product flow, and aesthetics either personally or through delegation. Employee Leadership: Manages breaks. Redirects staff/work teams to address call-offs. Coaches' employees verbally and with initial write-ups. Provides input to reviews and terminations. Facilitates employee purchases. Task/Functional Leadership: Assists in opening and closing procedures Responsible for the verification step related to the daily sales report paperwork. Responsible for counting drawers. Responsible for making change between drawers and safe. Assist with inventory process by counting, entering, and verifying. Ability to be on call for alarm notifications after hours. Customer Focus: Plan, coordinate, and control the activities of the customer service team to maintain and enhance customer relationships, meet organizational, and operational objectives. First escalation point for customer complaints. Point of contact for turning down donations at Attended Donation Centers (ADC). Cross-training: Maintains knowledge of store procedures at the proficiency of a generalist with the ability to fill in for an emergency. Ensure E-Commerce product(s) are processed accurately and moving to E-Commerce efficiently. Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment or tools to effectively move and store donated product. Maintains knowledge to the level where operations can be maintained in rare cases where no Assistant Manager or Manager are able to be on premises. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: Previous supervisory experience is preferred. Two (2) years' retail experience is desired. Other: Familiar with product pricing, trends, fashions, and seasonal changes. Ability to communicate effectively both verbally and electronically with customers, managers, supervisors, staff, and peers. Able to obtain certification in all employee positions through completion of On the Job (OJT) documentation. Able to obtain walkie stacker and/or forklift certification to safely operate equipment. Able to quickly problem solve and make decisions. Able to maintain confidentiality and follow Goodwill's policies and procedures. Able to withstand prolonged standing, bending, and lifting up to 8 hours per day. Able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Proficient in the utilization of office equipment, office software (i.e. Word, Excel) and web-based applications (i.e. UKG, Novatime) to meet the needs of employees and the organization. Ability to manage corporate email and calendar (i.e. Outlook). Core Competencies: Communication, Level 2 Customer Focus, Level 2 Excellence, Level 2 Knowledge and Skills, Level 2 Teamwork, Level 2 Trust, Level 2 Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Candidates offered this position will be required to successfully complete pre-employment screening, which could include: a background check, drug test, reference check, employment verification, education verification, fingerprinting, and/or MVR (if applicable, based on position). In addition, certain positions will require repeated screening processes, and your employment with Goodwill of Colorado will remain contingent upon the results of any continued screening processes. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - OCCASIONALLY Moderate: 15-44 lbs - OCCASIONALLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - OCCASIONALLY Moderate: 15-44 lbs - OCCASIONALLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - FREQUENTLY Below Shoulder - OCCASIONALLY TWISTING - OCCASIONALLY BENDING - OCCASIONALLY KNEELING/CRAWLING - OCCASIONALLY SQUAT - OCCASIONALLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - CONTINUOUSLY VISION: Visual, close - FREQUENTLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - FREQUENTLY Fine Manipulation - CONTINUOUSLY Repetitive Movements - CONTINUOUSLY WALKING - FREQUENTLY STANDING - CONTINUOUSLY SITTING - OCCASIONALLY SPEAKING - CONTINUOUSLY OTHER, please describe -$20.8 hourly 10d agoShift Supervisor -North Carrollton Store
Goodwill Industries of Dallas
Carrollton, TX jobs
$16.50 Overview of Goodwill Industries of Dallas, Inc. Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce development and other social enterprise models. Here are our core beliefs: We believe each person has unique abilities and can make a meaningful contribution in life. We believe jobs are transformational to individual lives and communities. We believe in a hand up, not a handout. Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core values of Respect, Commitment, Improvement, and Integrity daily. Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimately reach their goals in life, through two closely integrated programs: The Donated Goods Program provides direct employment through the recycling and reselling of material donations across 18 stores and a 175,000 sq. ft. warehouse. The Workforce Development Program assist clients with assessments, education, job readiness training, coaching and career placement. Goodwill's unique approach includes: a fair chance and opportunity, a person-centered, holistic approach, and multiple paths to success in a safe, supportive environment. The Donated Goods Program provides employment by offering work through the recycling and reselling of material donations in stores throughout the community, while keeping millions of pounds of reusable items out of our landfills. Every dollar that is generated from retail stores is invested back into creating employment opportunities for individuals with disabilities and disadvantaged conditions. There are over 220,000 individuals with disabilities in the north Texas region. Only 90,000 have jobs. Last year, Goodwill Dallas placed over 1,000 individuals with jobs - earning more than $22 million in wages. Since 1923, Goodwill Dallas has served over 100,000 individuals in the North Texas community. Goodwill Dallas is a 501(c)3 organization providing direct employment across eight counties, 18 stores, 6 stand-alone donation centers, and 1 regional hub. The organization is governed by a 56-member Board of Directors and employs over 600 staff. SUMMARY Under the direct supervision of the Team Leader and Assistant Team Leader, this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholder's goal is to ensure the efficient and cost-effective operation of the Goodwill Dallas retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service. 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting team member absence, and assigning duties as applicable. 3. Handling and processing of incoming donation flow in and out. 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hang, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill Dallas policies and procedures as . 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill Dallas. 11. Attends in-service and related training as assigned by the Team Leader. 12. Performs other duties as assigned by the Team Leader. ADDITIONAL FUNCTIONS/DUTIES Perform other duties as assigned by the Assistant Team Leader. QUALIFICATIONS/COMPETENCIES The list below is representative of the knowledge, skill, and/or ability utilized while performing this job. Experience in a business setting preferred. G.E.D or high school diploma preferred. Basic computer skills Ability to read, write, speak and understand the English language Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Experience utilizing a POS system. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority SPECIAL CONDITIONS OF EMPLOYMENT (e.g. physical or environmental requirements, irregular work schedule, required license or certification, background check) Physical and Environmental Requirements: Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. Standing and walking for a long period of time. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Language Ability: Level 3: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before groups. Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.$35k-43k yearly est. Auto-Apply 60d+ agoStore Supervisor (Hourly) - Sun Prairie
Goodwill Industries of South Central Wisconsin
Sun Prairie, WI jobs
Supervise and support team productivity with guidance from manager, to meet established revenue goals. This role contributes to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. Supervisory responsibilities: Assists with training employees. Supervises the daily workflow of donations, production and store. Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy. Principal Duties & Responsibilities: Provide best in class service by greeting and assisting customers, coaching all employees to do the same. Monitors customer service and sales staff productivity while operating a register, assigning tills, using proper cash controls, troubleshooting and maintaining efficient customer flow. Ensures efficient production flow and production staff productivity working the process as needed, to maximize product output and the value of our donations. Delivers a fresh and full store, monitoring staff productivity while placing out a continuous flow of new product according to merchandising guideline, salvaging product and completing assigned floor moves. Monitors donor service and donor staff productivity, helping assist donors as needed. Trains staff, provides ongoing coaching and follow up. Project a positive image of Goodwill in words and actions to internal and external customers. Sets the example by following safety and asset protection standards, coaching employees to do the same. Reports concerns to management. Accurately enters report data. Consistently perform all duties within the framework of our Core Values. Requirements Knowledge, Skills & Abilities Required: Leadership skills relevant to the responsibilities of this role. Familiarity with Microsoft Office. Travel Required: Travel up to 5%. Required education and/or work experience: High school diploma or equivalent. 1 year work experience, retail preferred. Description of physical working environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 25 lbs. Must be able to clearly communicate. Ability to maintain a stationary position to be able to operate a computer and other office equipment. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Employment Opportunity Employer: Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at ************************ or **************. Salary Description $19.50 per hour$19.5 hourly Easy Apply 13d agoShift Supervisor- Denton
Goodwill Industries of Dallas
Denton, TX jobs
Duties & Responsibilities: Punctual and dependable attendance. Assist in preparation and maintaining production data. Comply with Agency policies and DGR standard operating procedures (SOPs) and the Agency's safety and security policies and procedures. Assist in opening and closing building procedures. Assist in processing of items. Conduct warehouse monthly safety inspections in conjunction with Warehouse Manager to identify any potential hazards. Maintain safety log and coordinates safety drills. Attend training as required. Abide by the policies and procedures as set forth by the agency. Review and be familiar with Goodwill of Dallas safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately. Additional Duties as assigned. Education & Experience: High School degree or GED, preferred. Prior retail experience or customer service/ relations experience preferred. 6 months supervisory experience, preferred. Ability to speak, read and write the English language. Reliable transportation and communication, required Knowledge, Skills, and Ability: High level of attention to detail. Excellent verbal and written communication skills. Strong organizational skills and the ability to work on several projects at once. Strong sense of internal and external customer service. Good interpersonal skills: able to work well with a wide range of people. Good math skills. Strong time management skills and demonstrate adherence to timelines and schedules. Good problem-solving skills. Proficiency in Microsoft Office products such as Word, Excel, PowerPoint and Outlook. Ability to complete and maintain: CPR and First Aid certifications Core Competencies: To perform the job successfully, an individual should demonstrate the following: Live the Values Results Driven Communication Job Skills Knowledge Physical Requirements: This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. The ability to push, pull and lift up to 50 pounds, or more with assistance. Employee is required to operate a computer, and handle textiles and donated goods. The employee must be able to move stock into or out of totes/crates. This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. The ability to push, pull and lift up to 50 pounds, or more with assistance. Employee is required to operate a computer, and handle textiles and donated goods. The employee must be able to move stock into or out of totes/crates. Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability. Goodwill Industries does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law.$35k-43k yearly est. Auto-Apply 60d+ agoRetail Supervisor
Goodwill Industries of Central Texas
Cedar Park, TX jobs
Retail Supervisors will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, facility operation, communications, merchandising, and inventory control. Role and Responsibilities * Assist the store manager with the overall operation of the retail store. * Ensure compliance with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities. * Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager. * Supervise and train retail sales associates. * Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates. Supervisory Responsibility * This position is responsible for supervising and training the Donation Attendant, Merchandise Processor & Sales Associate positions. * Required Skills & Qualifications * At least 1 year of supervisory experience. * Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time (up to 7 hours per 8-hour shift.) * Ability to lift 35 pounds frequently. * Work a flexible schedule in support of the store opening, production and closing operations. * Ability to effectively communicate in English with customers and GCT associates. Physical Requirements * Ability to sit or stand for eight hours. * Ability to bend and twist. * Ability to lift and carry 30 pounds with or without a reasonable accommodation. * Moderate noise (i.e., business office with computers, phone, and printers, light traffic). * Ability to work in a confined area. * While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel. * Specific vision abilities required by this job include close vision requirements due to computer work. * Regular, predictable attendance is required as business demands dictate All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate$21k-27k yearly est. 18d agoRetail Assistant Manager
Goodwill Industries of Central Texas
Austin, TX jobs
Assistant Store Manager - Lead With Purpose Start strong and get rewarded. When you join our team, you'll earn a $750 bonus after your first 30 days of employment. It's our way of saying welcome aboard and thanks for bringing your best . Quarterly Bonus Potential: Assistant Store Managers have the potential to earn up to a max of 12.5% of their quarterly salary based on performance in key metrics in their department. Looking to grow your retail career and earn a bonus while making a real difference in your community? We're hiring an enthusiastic, hands-on Assistant Store Manager to help lead our retail team. You'll partner with the Retail General Manager to oversee daily operations, guide an amazing team, and create outstanding customer experience. When the GM's away, you step in to keep everything running smoothly. What You'll Be Doing: Support the Retail GM in leading store operations, staffing, merchandising, and customer service. Supervise and mentor retail, donation, and production staff. Manage scheduling, inventory control, cash handling, and store opening/closing. Jump in on the floor when needed-assist donors, sort inventory, and serve customers. Drive store productivity while maintaining safety, cleanliness, and compliance. Take the lead on all store operations in the absence of the General Manager. Who You'll Supervise: Sales Associates, Merchandise Processors and Retail Supervisors. Your leadership will make a real impact on team performance and morale. What You Bring: High School diploma or equivalent; college a plus 5+ years of experience in retail or similar roles 2+ years in a supervisory or management position Strong organizational, scheduling, and communication skills A customer-first attitude and team-focused mindset Ability to lift up to 35 lbs and stay active throughout your shift What You'll Get: Health Benefits - Medical, dental, and vision coverage Generous PTO - Paid vacation, holidays, and personal days Paid Parental Leave - Support when your family grows Career Growth - Leadership development and training opportunities Wellness Support - Mental health resources and gym memberships Recognition Programs - We celebrate your wins and contributions Inclusive Culture - A welcoming, diverse, and mission-driven team Weekend and holiday availability is a must-we're looking for a leader who thrives in a fast-paced retail environment. Ready to lead with heart and hustle? Apply today and help us turn donations into opportunities! Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.$26k-33k yearly est. Auto-Apply 16d agoRetail Supervisor
Goodwill Industries of Central Texas
Georgetown, TX jobs
Retail Supervisors will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, facility operation, communications, merchandising, and inventory control. Role and Responsibilities * Assist the store manager with the overall operation of the retail store. * Ensure compliance with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities. * Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager. * Supervise and train retail sales associates. * Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates. Supervisory Responsibility * This position is responsible for supervising and training the Donation Attendant, Merchandise Processor & Sales Associate positions. * Required Skills & Qualifications * At least 1 year of supervisory experience. * Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time (up to 7 hours per 8-hour shift.) * Ability to lift 35 pounds frequently. * Work a flexible schedule in support of the store opening, production and closing operations. * Ability to effectively communicate in English with customers and GCT associates. Physical Requirements * Ability to sit or stand for eight hours. * Ability to bend and twist. * Ability to lift and carry 30 pounds with or without a reasonable accommodation. * Moderate noise (i.e., business office with computers, phone, and printers, light traffic). * Ability to work in a confined area. * While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel. * Specific vision abilities required by this job include close vision requirements due to computer work. * Regular, predictable attendance is required as business demands dictate All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate$21k-27k yearly est. 50d agoRetail Supervisor
Goodwill Industries of Central Texas
Cedar Park, TX jobs
Job Description Retail Supervisors will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, facility operation, communications, merchandising, and inventory control. Role and Responsibilities Assist the store manager with the overall operation of the retail store. Ensure compliance with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities. Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager. Supervise and train retail sales associates. Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates. Supervisory Responsibility This position is responsible for supervising and training the Donation Attendant, Merchandise Processor & Sales Associate positions. Required Skills & Qualifications At least 1 year of supervisory experience. Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time (up to 7 hours per 8-hour shift.) Ability to lift 35 pounds frequently. Work a flexible schedule in support of the store opening, production and closing operations. Ability to effectively communicate in English with customers and GCT associates. Physical Requirements Ability to sit or stand for eight hours. Ability to bend and twist. Ability to lift and carry 30 pounds with or without a reasonable accommodation. Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Ability to work in a confined area. While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel. Specific vision abilities required by this job include close vision requirements due to computer work. Regular, predictable attendance is required as business demands dictate All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate$21k-27k yearly est. 17d agoShift Supervisor - Brighton Retail Store
Goodwill of Colorado
Shift supervisor job at Goodwill Industries of the Valleys
Application Deadline: 11/17/2025 Goodwill of Colorado is seeking versatile and adaptable candidates with experience to become our Shift Supervisor at our New Brighton Retail Store. Previous supervisory experience in retail, restaurant, hospitality, warehouse, or similar industries is preferred for this position. A successful Shift Supervisor will naturally become a top candidate for career growth opportunities within Goodwill's Retail Division. * All applicants are required to attach a resume to their application in order to be considered for this position. Please Note: Our Stores are open 9 am to 9 pm Monday through Saturday and 9 am to 7 pm Sunday. Shifts for this position could start as early as 7 am and go as late as 10 pm. This supervisory position, is full-time and will require open availability (including evenings and weekends). Pay starts at $19.82 per hour. Goodwill is now a proud partner with DailyPay! Work Today. Get Paid Today! Full Time employees in retail are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer JOB SUMMARY: The Retail Center Shift Supervisor will be responsible for day-to-day, tactical, and practical leadership of associates and teams across the entire retail center. ESSENTIAL FUNCTIONS: Generally responsible for monitoring the whole retail center and addressing immediate issues of safety, customer focus, product flow, and aesthetics either personally or through delegation. Employee Leadership: Manages breaks. Redirects staff/work teams to address call-offs. Coaches' employees verbally and with initial write-ups. Provides input to reviews and terminations. Facilitates employee purchases. Task/Functional Leadership: Assists in opening and closing procedures Responsible for the verification step related to the daily sales report paperwork. Responsible for counting drawers. Responsible for making change between drawers and safe. Assist with inventory process by counting, entering, and verifying. Ability to be on call for alarm notifications after hours. Customer Focus: Plan, coordinate, and control the activities of the customer service team to maintain and enhance customer relationships, meet organizational, and operational objectives. First escalation point for customer complaints. Point of contact for turning down donations at Attended Donation Centers (ADC). Cross-training: Maintains knowledge of store procedures at the proficiency of a generalist with the ability to fill in for an emergency. Ensure E-Commerce product(s) are processed accurately and moving to E-Commerce efficiently. Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment or tools to effectively move and store donated product. Maintains knowledge to the level where operations can be maintained in rare cases where no Assistant Manager or Manager are able to be on premises. Your job duties may extend beyond the tasks listed and may include additional responsibilities as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A High school diploma or equivalent is preferred. Experience: Previous supervisory experience is preferred. Two (2) years' retail experience is desired. Other: Familiar with product pricing, trends, fashions, and seasonal changes. Ability to communicate effectively both verbally and electronically with customers, managers, supervisors, staff, and peers. Able to obtain certification in all employee positions through completion of On the Job (OJT) documentation. Able to obtain walkie stacker and/or forklift certification to safely operate equipment. Able to quickly problem solve and make decisions. Able to maintain confidentiality and follow Goodwill's policies and procedures. Able to withstand prolonged standing, bending, and lifting up to 8 hours per day. Able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. Proficient in the utilization of office equipment, office software (i.e. Word, Excel) and web-based applications (i.e. UKG, Novatime) to meet the needs of employees and the organization. Ability to manage corporate email and calendar (i.e. Outlook). Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: ************ or ******************** We promote a Safe & Drug-free Workplace. Candidates offered this position will be required to successfully complete pre-employment screening, which could include: a background check, drug test, reference check, employment verification, education verification, fingerprinting, and/or MVR (if applicable, based on position). In addition, certain positions will require repeated screening processes, and your employment with Goodwill of Colorado will remain contingent upon the results of any continued screening processes. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements: Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - OCCASIONALLY Moderate: 15-44 lbs - OCCASIONALLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - OCCASIONALLY Moderate: 15-44 lbs - OCCASIONALLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Shoulder - FREQUENTLY At Shoulder - FREQUENTLY Below Shoulder - OCCASIONALLY TWISTING - OCCASIONALLY BENDING - OCCASIONALLY KNEELING/CRAWLING - OCCASIONALLY SQUAT - OCCASIONALLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - CONTINUOUSLY VISION: Visual, close - FREQUENTLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - FREQUENTLY Fine Manipulation - CONTINUOUSLY Repetitive Movements - CONTINUOUSLY WALKING - FREQUENTLY STANDING - CONTINUOUSLY SITTING - OCCASIONALLY SPEAKING - CONTINUOUSLY OTHER, please describe -$19.8 hourly 60d+ agoRetail Assistant Manager
Goodwill Industries of Central Texas
Austin, TX jobs
Assistant Store Manager - Lead With Purpose Quarterly Bonus Potential: Assistant Store Managers have the potential to earn up to a max of 12.5% of their quarterly salary based on performance in key metrics in their department. Looking to grow your retail career and earn a bonus while making a real difference in your community? We're hiring an enthusiastic, hands-on Assistant Store Manager to help lead our retail team. You'll partner with the Retail General Manager to oversee daily operations, guide an amazing team, and create outstanding customer experience. When the GM's away, you step in to keep everything running smoothly. What You'll Be Doing: * Support the Retail GM in leading store operations, staffing, merchandising, and customer service. * Supervise and mentor retail, donation, and production staff. * Manage scheduling, inventory control, cash handling, and store opening/closing. * Jump in on the floor when needed-assist donors, sort inventory, and serve customers. * Drive store productivity while maintaining safety, cleanliness, and compliance. * Take the lead on all store operations in the absence of the General Manager. Who You'll Supervise: Sales Associates, Merchandise Processors and Retail Supervisors. Your leadership will make a real impact on team performance and morale. What You Bring: * High School diploma or equivalent; college a plus * 5+ years of experience in retail or similar roles * 2+ years in a supervisory or management position * Strong organizational, scheduling, and communication skills * A customer-first attitude and team-focused mindset * Ability to lift up to 35 lbs and stay active throughout your shift What You'll Get: * Health Benefits - Medical, dental, and vision coverage * Generous PTO - Paid vacation, holidays, and personal days * Paid Parental Leave - Support when your family grows * Career Growth - Leadership development and training opportunities * Wellness Support - Mental health resources and gym memberships * Recognition Programs - We celebrate your wins and contributions * Inclusive Culture - A welcoming, diverse, and mission-driven team Weekend and holiday availability is a must-we're looking for a leader who thrives in a fast-paced retail environment. Ready to lead with heart and hustle? Apply today and help us turn donations into opportunities! Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.$26k-33k yearly est. 34d agoRetail Supervisor
Goodwill Industries of Central Texas
Bastrop, TX jobs
Retail Supervisors will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, facility operation, communications, merchandising, and inventory control. Role and Responsibilities Assist the store manager with the overall operation of the retail store. Ensure compliance with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities. Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager. Supervise and train retail sales associates. Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates. Supervisory Responsibility This position is responsible for supervising and training the Donation Attendant, Merchandise Processor & Sales Associate positions. Required Skills & Qualifications At least 1 year of supervisory experience. Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time (up to 7 hours per 8-hour shift.) Ability to lift 35 pounds frequently. Work a flexible schedule in support of the store opening, production and closing operations. Ability to effectively communicate in English with customers and GCT associates. Physical Requirements Ability to sit or stand for eight hours. Ability to bend and twist. Ability to lift and carry 30 pounds with or without a reasonable accommodation. Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Ability to work in a confined area. While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel. Specific vision abilities required by this job include close vision requirements due to computer work. Regular, predictable attendance is required as business demands dictate All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate$21k-27k yearly est. Auto-Apply 18d agoSupervisor Shift Lead- Frisco Store
Goodwill Industries of Dallas
Frisco, TX jobs
Overview of Goodwill Industries of Dallas, Inc. Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce development and other social enterprise models. Here are our core beliefs: We believe each person has unique abilities and can make a meaningful contribution in life. We believe jobs are transformational to individual lives and communities. We believe in a hand up, not a handout. Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core values of Respect, Commitment, Improvement, and Integrity daily. Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimately reach their goals in life, through two closely integrated programs: The Donated Goods Program provides direct employment through the recycling and reselling of material donations across 18 stores and a 175,000 sq. ft. warehouse. The Workforce Development Program assist clients with assessments, education, job readiness training, coaching and career placement. Goodwill's unique approach includes: a fair chance and opportunity, a person-centered, holistic approach, and multiple paths to success in a safe, supportive environment. The Donated Goods Program provides employment by offering work through the recycling and reselling of material donations in stores throughout the community, while keeping millions of pounds of reusable items out of our landfills. Every dollar that is generated from retail stores is invested back into creating employment opportunities for individuals with disabilities and disadvantaged conditions. There are over 220,000 individuals with disabilities in the north Texas region. Only 90,000 have jobs. Last year, Goodwill Dallas placed over 1,000 individuals with jobs - earning more than $22 million in wages. Since 1923, Goodwill Dallas has served over 100,000 individuals in the North Texas community. Goodwill Dallas is a 501(c)3 organization providing direct employment across eight counties, 18 stores, 6 stand-alone donation centers, and 1 regional hub. The organization is governed by a 56-member Board of Directors and employs over 600 staff. SUMMARY Under the direct supervision of the Team Leader and Assistant Team Leader, this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholder's goal is to ensure the efficient and cost-effective operation of the Goodwill Dallas retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service. 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting team member absence, and assigning duties as applicable. 3. Handling and processing of incoming donation flow in and out. 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hang, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill Dallas policies and procedures as . 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill Dallas. 11. Attends in-service and related training as assigned by the Team Leader. 12. Performs other duties as assigned by the Team Leader. ADDITIONAL FUNCTIONS/DUTIES Perform other duties as assigned by the Assistant Team Leader. QUALIFICATIONS/COMPETENCIES The list below is representative of the knowledge, skill, and/or ability utilized while performing this job. Experience in a business setting preferred. G.E.D or high school diploma preferred. Basic computer skills Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Experience utilizing a POS system. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority SPECIAL CONDITIONS OF EMPLOYMENT (e.g. physical or environmental requirements, irregular work schedule, required license or certification, background check) Physical and Environmental Requirements: Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. Standing and walking for a long period of time. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Language Ability: Level 3: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before groups. Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.$24k-30k yearly est. Auto-Apply 60d+ agoSupervisor Shift Lead - Allen Store
Goodwill Industries of Dallas
Allen, TX jobs
Overview of Goodwill Industries of Dallas, Inc. Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce development and other social enterprise models. Here are our core beliefs: We believe each person has unique abilities and can make a meaningful contribution in life. We believe jobs are transformational to individual lives and communities. We believe in a hand up, not a handout. Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core values of Respect, Commitment, Improvement, and Integrity daily. Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimately reach their goals in life, through two closely integrated programs: The Donated Goods Program provides direct employment through the recycling and reselling of material donations across 18 stores and a 175,000 sq. ft. warehouse. The Workforce Development Program assist clients with assessments, education, job readiness training, coaching and career placement. Goodwill's unique approach includes: a fair chance and opportunity, a person-centered, holistic approach, and multiple paths to success in a safe, supportive environment. The Donated Goods Program provides employment by offering work through the recycling and reselling of material donations in stores throughout the community, while keeping millions of pounds of reusable items out of our landfills. Every dollar that is generated from retail stores is invested back into creating employment opportunities for individuals with disabilities and disadvantaged conditions. There are over 220,000 individuals with disabilities in the north Texas region. Only 90,000 have jobs. Last year, Goodwill Dallas placed over 1,000 individuals with jobs - earning more than $22 million in wages. Since 1923, Goodwill Dallas has served over 100,000 individuals in the North Texas community. Goodwill Dallas is a 501(c)3 organization providing direct employment across eight counties, 18 stores, 6 stand-alone donation centers, and 1 regional hub. The organization is governed by a 56-member Board of Directors and employs over 600 staff. SUMMARY Under the direct supervision of the Team Leader and Assistant Team Leader, this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholder's goal is to ensure the efficient and cost-effective operation of the Goodwill Dallas retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service. 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting team member absence, and assigning duties as applicable. 3. Handling and processing of incoming donation flow in and out. 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hang, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill Dallas policies and procedures as . 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill Dallas. 11. Attends in-service and related training as assigned by the Team Leader. 12. Performs other duties as assigned by the Team Leader. ADDITIONAL FUNCTIONS/DUTIES Perform other duties as assigned by the Assistant Team Leader. QUALIFICATIONS/COMPETENCIES The list below is representative of the knowledge, skill, and/or ability utilized while performing this job. Experience in a business setting preferred. G.E.D or high school diploma preferred. Basic computer skills Ability to read, write, speak and understand the English language Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Experience utilizing a POS system. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority SPECIAL CONDITIONS OF EMPLOYMENT (e.g. physical or environmental requirements, irregular work schedule, required license or certification, background check) Physical and Environmental Requirements: Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. Standing and walking for a long period of time. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Language Ability: Level 3: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before groups. Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.$24k-30k yearly est. Auto-Apply 60d+ agoShift Lead
Goodwill Industries of Dallas
Rockwall, TX jobs
Key Holder Overview of Goodwill Industries of Dallas, Inc. Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce development and other social enterprise models. Here are our core beliefs: • • • We believe each person has unique abilities and can make a meaningful contribution in life. We believe jobs are transformational to individual lives and communities. We believe in a hand up, not a handout. Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core values of Respect, Commitment, Improvement, and Integrity daily. Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimately reach their goals in life, through two closely integrated programs: • • • The Donated Goods Program provides direct employment through the recycling and reselling of material donations across 18 stores and a 175,000 sq. ft. warehouse. The Workforce Development Program assist clients with assessments, education, job readiness training, coaching and career placement. Goodwill's unique approach includes: a fair chance and opportunity, a person-centered, holistic approach, and multiple paths to success in a safe, supportive environment. The Donated Goods Program provides employment by offering work through the recycling and reselling of material donations in stores throughout the community, while keeping millions of pounds of reusable items out of our landfills. Every dollar that is generated from retail stores is invested back into creating employment opportunities for individuals with disabilities and disadvantaged conditions. • There are over 220,000 individuals with disabilities in the north Texas region. Only 90,000 have jobs. Last year, Goodwill Dallas placed over 1,000 individuals with jobs - earning more than $22 million in wages. Since 1923, Goodwill Dallas has served over 100,000 individuals in the North Texas community. Goodwill Dallas is a 501(c)3 organization providing direct employment across eight counties, 18 stores, 6 stand- alone donation centers, and 1 regional hub. The organization is governed by a 56-member Board of Directors and employs over 600 staff. SUMMARY Under the direct supervision of the Team Leader and Assistant Team Leader, this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholder's goal is to ensure the efficient and cost-effective operation of the Goodwill Dallas retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service. 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting team member absence, and assigning duties as applicable. 3. Handling and processing of incoming donation flow in and out. Page 1 of 3 Key Holder 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hang, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill Dallas policies and procedures as required. 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill Dallas. 11. Attends in-service and related training as assigned by the Team Leader. 12. Performs other duties as assigned by the Team Leader. ADDITIONAL FUNCTIONS/DUTIES 1. Perform other duties as assigned by the Assistant Team Leader. QUALIFICATIONS/COMPETENCIES The list below is representative of the knowledge, skill, and/or ability utilized while performing this job. 1. Experience in a business setting preferred. 2. G.E.D or high school diploma preferred. 3. Basic computer skills 4. Ability to read, write, speak and understand the English language Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Experience utilizing a POS system. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority SPECIAL CONDITIONS OF EMPLOYMENT Page 2 of 3 Job Description Key Holder (e.g. physical or environmental requirements, irregular work schedule, required license or certification, background check) Physical and Environmental Requirements: 1. Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance. 2. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. 3. Standing and walking for a long period of time. 4. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Language Ability: Level 3: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before groups. Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.$24k-30k yearly est. Auto-Apply 60d+ agoRetail Supervisor
Goodwill Industries of Central Texas
Bastrop, TX jobs
Retail Supervisors will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, facility operation, communications, merchandising, and inventory control. Role and Responsibilities * Assist the store manager with the overall operation of the retail store. * Ensure compliance with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities. * Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager. * Supervise and train retail sales associates. * Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates. Supervisory Responsibility * This position is responsible for supervising and training the Donation Attendant, Merchandise Processor & Sales Associate positions. * Required Skills & Qualifications * At least 1 year of supervisory experience. * Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time (up to 7 hours per 8-hour shift.) * Ability to lift 35 pounds frequently. * Work a flexible schedule in support of the store opening, production and closing operations. * Ability to effectively communicate in English with customers and GCT associates. Physical Requirements * Ability to sit or stand for eight hours. * Ability to bend and twist. * Ability to lift and carry 30 pounds with or without a reasonable accommodation. * Moderate noise (i.e., business office with computers, phone, and printers, light traffic). * Ability to work in a confined area. * While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel. * Specific vision abilities required by this job include close vision requirements due to computer work. * Regular, predictable attendance is required as business demands dictate All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate$21k-27k yearly est. 18d agoShift Lead Key Holder/Mesquite
Goodwill Industries of Dallas
Mesquite, TX jobs
Overview of Goodwill Industries of Dallas, Inc. Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce development and other social enterprise models. Here are our core beliefs: We believe each person has unique abilities and can make a meaningful contribution in life. We believe jobs are transformational to individual lives and communities. We believe in a hand up, not a handout. Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core values of Respect, Commitment, Improvement, and Integrity daily. Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimately reach their goals in life, through two closely integrated programs: The Donated Goods Program provides direct employment through the recycling and reselling of material donations across 18 stores and a 175,000 sq. ft. warehouse. The Workforce Development Program assist clients with assessments, education, job readiness training, coaching and career placement. Goodwill's unique approach includes: a fair chance and opportunity, a person-centered, holistic approach, and multiple paths to success in a safe, supportive environment. The Donated Goods Program provides employment by offering work through the recycling and reselling of material donations in stores throughout the community, while keeping millions of pounds of reusable items out of our landfills. Every dollar that is generated from retail stores is invested back into creating employment opportunities for individuals with disabilities and disadvantaged conditions. There are over 220,000 individuals with disabilities in the north Texas region. Only 90,000 have jobs. Last year, Goodwill Dallas placed over 1,000 individuals with jobs - earning more than $22 million in wages. Since 1923, Goodwill Dallas has served over 100,000 individuals in the North Texas community. Goodwill Dallas is a 501(c)3 organization providing direct employment across eight counties, 18 stores, 6 stand-alone donation centers, and 1 regional hub. The organization is governed by a 56-member Board of Directors and employs over 600 staff. SUMMARY Under the direct supervision of the Team Leader and Assistant Team Leader, this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholder's goal is to ensure the efficient and cost-effective operation of the Goodwill Dallas retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service. 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting team member absence, and assigning duties as applicable. 3. Handling and processing of incoming donation flow in and out. 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hang, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill Dallas policies and procedures as . 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill Dallas. 11. Attends in-service and related training as assigned by the Team Leader. 12. Performs other duties as assigned by the Team Leader. ADDITIONAL FUNCTIONS/DUTIES Perform other duties as assigned by the Assistant Team Leader. QUALIFICATIONS/COMPETENCIES The list below is representative of the knowledge, skill, and/or ability utilized while performing this job. Experience in a business setting preferred. G.E.D or high school diploma preferred. Basic computer skills Ability to read, write, speak and understand the English language Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Experience utilizing a POS system. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority SPECIAL CONDITIONS OF EMPLOYMENT (e.g. physical or environmental requirements, irregular work schedule, required license or certification, background check) Physical and Environmental Requirements: Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. Standing and walking for a long period of time. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Language Ability: Level 3: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before groups. Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Page 1 of 3$24k-30k yearly est. Auto-Apply 60d+ agoRetail Assistant Manager
Goodwill Industries of Central Texas
Marble Falls, TX jobs
Assistant Store Manager - Lead With Purpose Quarterly Bonus Potential: Assistant Store Managers have the potential to earn up to a max of 12.5% of their quarterly salary based on performance in key metrics in their department. Looking to grow your retail career and earn a bonus while making a real difference in your community? We're hiring an enthusiastic, hands-on Assistant Store Manager to help lead our retail team. You'll partner with the Retail General Manager to oversee daily operations, guide an amazing team, and create outstanding customer experience. When the GM's away, you step in to keep everything running smoothly. What You'll Be Doing: * Support the Retail GM in leading store operations, staffing, merchandising, and customer service. * Supervise and mentor retail, donation, and production staff. * Manage scheduling, inventory control, cash handling, and store opening/closing. * Jump in on the floor when needed-assist donors, sort inventory, and serve customers. * Drive store productivity while maintaining safety, cleanliness, and compliance. * Take the lead on all store operations in the absence of the General Manager. Who You'll Supervise: Sales Associates, Merchandise Processors and Retail Supervisors. Your leadership will make a real impact on team performance and morale. What You Bring: * High School diploma or equivalent; college a plus * 5+ years of experience in retail or similar roles * 2+ years in a supervisory or management position * Strong organizational, scheduling, and communication skills * A customer-first attitude and team-focused mindset * Ability to lift up to 35 lbs and stay active throughout your shift What You'll Get: * Health Benefits - Medical, dental, and vision coverage * Generous PTO - Paid vacation, holidays, and personal days * Paid Parental Leave - Support when your family grows * Career Growth - Leadership development and training opportunities * Wellness Support - Mental health resources and gym memberships * Recognition Programs - We celebrate your wins and contributions * Inclusive Culture - A welcoming, diverse, and mission-driven team Weekend and holiday availability is a must-we're looking for a leader who thrives in a fast-paced retail environment. Ready to lead with heart and hustle? Apply today and help us turn donations into opportunities! Equal Employment Opportunity Statement: Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Background Check Requirement: Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position. #IND2$26k-33k yearly est. 24d agoSupervisor Shift Lead- Lewisville Main
Goodwill Industries of Dallas
Lewisville, TX jobs
Overview of Goodwill Industries of Dallas, Inc. Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce development and other social enterprise models. Here are our core beliefs: We believe each person has unique abilities and can make a meaningful contribution in life. We believe jobs are transformational to individual lives and communities. We believe in a hand up, not a handout. Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core values of Respect, Commitment, Improvement, and Integrity daily. Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimately reach their goals in life, through two closely integrated programs: The Donated Goods Program provides direct employment through the recycling and reselling of material donations across 18 stores and a 175,000 sq. ft. warehouse. The Workforce Development Program assist clients with assessments, education, job readiness training, coaching and career placement. Goodwill's unique approach includes: a fair chance and opportunity, a person-centered, holistic approach, and multiple paths to success in a safe, supportive environment. The Donated Goods Program provides employment by offering work through the recycling and reselling of material donations in stores throughout the community, while keeping millions of pounds of reusable items out of our landfills. Every dollar that is generated from retail stores is invested back into creating employment opportunities for individuals with disabilities and disadvantaged conditions. There are over 220,000 individuals with disabilities in the north Texas region. Only 90,000 have jobs. Last year, Goodwill Dallas placed over 1,000 individuals with jobs - earning more than $22 million in wages. Since 1923, Goodwill Dallas has served over 100,000 individuals in the North Texas community. Goodwill Dallas is a 501(c)3 organization providing direct employment across eight counties, 18 stores, 6 stand-alone donation centers, and 1 regional hub. The organization is governed by a 56-member Board of Directors and employs over 600 staff. SUMMARY Under the direct supervision of the Team Leader and Assistant Team Leader, this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholder's goal is to ensure the efficient and cost-effective operation of the Goodwill Dallas retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service. 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting team member absence, and assigning duties as applicable. 3. Handling and processing of incoming donation flow in and out. 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hang, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill Dallas policies and procedures as . 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill Dallas. 11. Attends in-service and related training as assigned by the Team Leader. 12. Performs other duties as assigned by the Team Leader. ADDITIONAL FUNCTIONS/DUTIES Perform other duties as assigned by the Assistant Team Leader. QUALIFICATIONS/COMPETENCIES The list below is representative of the knowledge, skill, and/or ability utilized while performing this job. Experience in a business setting preferred. G.E.D or high school diploma preferred. Basic computer skills Ability to read, write, speak and understand the English language Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Experience utilizing a POS system. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority SPECIAL CONDITIONS OF EMPLOYMENT (e.g. physical or environmental requirements, irregular work schedule, required license or certification, background check) Physical and Environmental Requirements: Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. Standing and walking for a long period of time. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Language Ability: Level 3: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before groups. Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.$24k-30k yearly est. Auto-Apply 60d+ agoRetail Supervisor
Goodwill Industries of Central Texas
Fredericksburg, TX jobs
Retail Supervisors will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, facility operation, communications, merchandising, and inventory control. Role and Responsibilities Assist the store manager with the overall operation of the retail store. Ensure compliance with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities. Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager. Supervise and train retail sales associates. Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates. Supervisory Responsibility This position is responsible for supervising and training the Donation Attendant, Merchandise Processor & Sales Associate positions. Required Skills & Qualifications At least 1 year of supervisory experience. Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time (up to 7 hours per 8-hour shift.) Ability to lift 35 pounds frequently. Work a flexible schedule in support of the store opening, production and closing operations. Ability to effectively communicate in English with customers and GCT associates. Physical Requirements Ability to sit or stand for eight hours. Ability to bend and twist. Ability to lift and carry 30 pounds with or without a reasonable accommodation. Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Ability to work in a confined area. While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel. Specific vision abilities required by this job include close vision requirements due to computer work. Regular, predictable attendance is required as business demands dictate All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate$21k-27k yearly est. Auto-Apply 46d agoeCommerce Supervisor
Goodwill Industries of San Diego County
San Diego, CA jobs
About Us Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment. Overview POSITION SUMMARY: Responsible for assisting the management team in the daily operations of the department including scheduling, payroll, ensuring production/quality is maintained and that policies/procedures are followed. Responsibilities ESSENTIAL FUNCTIONS: Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statements: Assists management in creating an environment where transformational leadership is applied. Assists in engaging, motivating and developing staff to increase productivity and achieve departmental goals. Oversees preparation and daily communication of assignments and other information the team. Leads team huddles, exercises, and trainings according to management direction. Monitors and reports on performance goals and work quality of direct reports. Takes appropriate action when expectations are not met according to management direction. Monitors the time and attendance of direct reports. Takes appropriate action when expectations are not met according to management direction. Ensures that behavior/conduct of direct reports meets company standards. Takes appropriate action when expectations are not met according to management direction. Ensures that direct reports follow GISD policy and procedures. Takes appropriate actions when expectations are not met according to management direction. Monitors the work environment to ensure it is supplied, safe, clean, organized, and wellmaintained. Reports any concerns or issues in a prompt and timely manner to management. Meets deadlines in preparing drafts of performance evaluations, 5-minute goal setting conversations, work schedules, and other department paperwork/documentation. Resolves issues that arise from production/processing errors and identifies areas for continuous improvement and training. Addresses a variety of customer inquiries according to department guidelines. Ensures new hires are thoroughly trained and able to meet department expectations. Able to perform work activities of subordinates at a high level of production and quality. Opens and closes location(s) according to department guidelines. Completes other duties as assigned. Qualifications SKILLS AND ABILITIES: Education: BA or BS preferred Experience: Minimum of 1 year related supervisory experience.. Certificates & Licenses: Must have a CA Driver's License and driving record acceptable to Goodwill's insurance company requirements. Must also have an insured, reliable vehicle. Work Schedule: 5 days per week including weekends$29k-34k yearly est. Auto-Apply 37d ago
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