Goodwill Industries of Tulsa jobs

Job Description About the Role: As a Retail Associate, your main responsibility will be to assist in the day-to-day operations of our retail store, which sells donated goods to support our organization's mission. You will play a crucial role in ensuring a positive shopping experience for our customers and in maximizing the revenue generated from the sale of donated items. Your end goal is to contribute to the success of our organization by efficiently managing the flow of donated goods, maintaining a clean and organized store, and providing excellent customer service. Minimum Qualifications: High school diploma or equivalent. Previous experience in a retail or customer service role. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills for cash handling and pricing. Preferred Qualifications: Experience working in a thrift store or similar retail environment. Knowledge of fashion trends and brands. Familiarity with operating a cash register and handling cash transactions. Ability to lift and carry heavy items. Experience working with diverse customer populations. Responsibilities: Receive and sort donated goods, ensuring they are in good condition and suitable for sale. Price and tag items according to established guidelines, ensuring accurate and competitive pricing. Maintain a clean and organized store environment, including restocking shelves and arranging displays. Assist customers in finding and selecting items, providing friendly and knowledgeable customer service. Operate the cash register, handling transactions accurately and efficiently. Skills: In this role, you will utilize your strong communication and interpersonal skills to provide excellent customer service and assist customers in finding the right items. Attention to detail and organization skills are essential for receiving, sorting, and pricing donated goods. Basic math skills will be used for cash handling and pricing items accurately. Additionally, your ability to work in a fast-paced environment and handle multiple tasks will be crucial in maintaining a clean and organized store. Preferred qualifications such as knowledge of fashion trends and brands, experience with cash handling, and the ability to lift heavy items will further enhance your effectiveness in this role.

DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENT. Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area! Job Description JOB SUMMARY: Supervise and coordinate activities of processing, recycling and warehouse operations. ESSENTIAL JOB FUNCTIONS: Supervise warehouse employees and oversee transportation supervisor to ensure compliance with established company policies, procedures, and standards. Manage all recycling, post-retail revenue, and salvage operations, maximizing value of all recyclable material and donated goods, while reducing waste. Manage all waste operations including negotiating and managing all waste contracts. Assist with budget and adhere to department budget guidelines. Direct recycling programs to achieve assigned goals and objectives. Develop material handling methods which increase and/or preserve donation value and allow for low cost processing. Ensure compliance with all government regulations, ODEQ/ORC and GII standards, and safety and security regulations. Direct all salvage activities and ensure achievement of assigned goals and objectives to ensure monthly expense and revenue budgets are met. Takes corrective action to ensure acceptable employee performance according to policy. Facilitate and conduct employee evaluations. Comply with and promote all Goodwill policies and safety procedures. Enforces compliance with GICO's Safety Program and participates in the safety committee and its meetings. ADDITIONAL RESPONSIBILITIES: Assists leadership in planning and developing new business opportunities in consultation with partners and other organizations. Market and develop new salvage revenue sources. Work in conjunction with other departments to support GICO mission. Ensure cleaning and other products, when possible, are green and sustainable. Perform other duties and projects as required by management. PHYSICAL REQUIRMENT: Standing, lifting, carrying, pushing, pulling, bending, kneeling, reaching, walking, hearing, seeing, twisting, and turning. Ability to perform lifting 30-50 lbs with ability to exert 150-300 lbs. of force. Work environment sometimes steady with occasional high stress. WORKING CONDITIONS: Warehouse environment regularly exposed to airborne particles. The noise level is usually moderate. Some occasional travel may be required. Qualifications MINIMUM QUALIFICATIONS FOR CONSIDERATION: Bachelor's degree preferred. A combination of education and experience may be substituted for required education. 3-years management experience. Must attend and pass CPR and 1st Aid Training Must pass MVR, must have a valid Oklahoma driver license and current insurance. Must pass drug and background screening. KNOWLEDGE, SKILLS, AND ABILITIES: Good verbal and written communication skills. Good interpersonal skills: ability to work well with a wide range of people. Strong organizational and time management skills. Demonstrates dependability through good attendance and adherence to timelines and schedules. Good follow through on projects and deliverables. Good analytical skills. Good problem solving skills. Demonstrates resourcefulness and ability to take initiative in development and completion of projects. PC applications include Outlook, Excel, and Word. Additional Information DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENT. More information about our organization and specific openings can be viewed on our website at *********************** Equal Opportunity Employer

Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area! Job Description JOB SUMMARY: This part-time position is responsible for assisting Help Desk Technician in providing IT support and assistance to end users and consists of answering help desk calls and troubleshooting and resolving related IT issues. This position will also assist in general IT projects as assigned. ESSENTIAL JOB FUNCTIONS: • Receive phone calls, and log and complete work tickets for company-wide hardware and software issues. • Provide application and hardware support for end users, troubleshoot and support all applications, hardware, software installed on end user computers company wide • Install and update various applications, including Flash, Adobe Reader, Java, Windows • Install and run network cable at new locations • Organize and maintain clean, orderly IT office. ADDITIONAL RESPONSIBILITIES: • Perform other duties and projects as required by management. • Provide cursory evaluation and examination of donated computer goods for resale. • May train staff users to use equipment. Qualifications EDUCATION/EXPERIENCE: • 6 months experience troubleshooting PC/software related issues • 1 year of IT Help Desk Experience preferred. • Excellent customer service and problem solving skills, preferably in a retail environment • IT Certification strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of LAN/WAN connections, local printers, cable installation helpful. • Knowledge of PC repair • Strong knowledge in all Microsoft applications. • Good organizational and time management skills. • Demonstrate dependability through good attendance and adherence to timelines and schedules. • Good follow through on projects and deliverables. • Good analytical and problem-solving skills. • Demonstrate resourcefulness and ability to take initiative in development and completion of projects Additional Information DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG for this position. More information about our organization and specific openings can be viewed on our website at *********************** Equal Opportunity Employer

DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENT for job ID 978. Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area! Job Description Monitor, coordinate, and encourage activities of DDSD consumers participating in employment training programs in an enclave and/or workshop setting. Assist in consumer employment goals and motivate consumers to engage in and achieve successful employment. This position serves in a case management role to our consumers. Essential Duties: Manage a caseload of approximately 35-45 consumers. Maintain professional communication with consumers' teams to include Case Managers, family members, therapists, psychological technicians, and Goodwill program management. Maintain familiarity with consumers' Individual Plans and behavior plans. Attend Special Team and Annual IP Meetings to report on consumers' employment and gain knowledge of consumers. Develop methods for job coaches to use when addressing challenging issues displayed by consumers, such as inappropriate behaviors, lack of engagement in work, etc. Update Consumer Profile, Emergency Contact, and Synopsis paperwork for files. Distribute updated consumer file paperwork to job coaches. Communicate with job coaches regarding consumer needs and progress. Report to Program Management on client progress in outcomes and action steps. Complete initial and annually updated Individual Plans for State Funded consumers. Maintain client case records in accordance with policies and procedures. Write case notes as needed on consumers. Monitor production of consumers by observing Job Coaches to ensure proper counts are being documented. Be aware of and ensure HIPAA and DDSD policy compliance at all times. Maintain familiarity with and adhere to Goodwill safety policies procedures. Monitor need for client specific training, ensuring job coach has received this training. Minimum of bi-weekly site visits to enclaves/workshop to interact with consumers, discuss their needs/difficulties/satisfaction, and ensure compliance in programming. Meet weekly with Program Manager for program updates. Attend quarterly HRC meetings. Attend monthly Job Coach Meetings. ADDITIONAL RESPONSIBILITIES: Perform other duties as required. Complete a minimum of 12 hours DDSD trainings annually. Maintain on-going client specific training as defined by Individual Plan. Qualifications EDUCATION/EXPERIENCE: Bachelor's degree in education, social services, or related field.A Bachelor's degree in a different field may be accepted if accompanied by 2 years of service in Human Services position. Must attend and pass Foundations Training, Employment Specialist Training, CPR/1st Aid Training, and various other training. Must have good MVR and valid driver's license. KNOWLEDGE, SKILLS, AND ABILITIES: Excellent verbal and written communication skills. Strong attention to detail. Strong interpersonal skills in order to work well with a wide range of people in a diverse community. Good organizational and time management skills. Dependability as demonstrated through good attendance and adherence to timelines and schedules. Proven ability to work as a member of a team. Ability to work independently. Ability to maintain confidentiality. Good judgment and decisions on items of a confidential nature. Ability to manage multiple tasks. Good follow through on projects and deliverables. Good problem-solving skills. Demonstrate resourcefulness and initiative in completion of projects. Strong sense of internal and external customer service. Familiarity with PC applications (Word, Excel, Outlook, PowerPoint, Internet). JOB CONDITIONS & PHYSICAL EFFORT: This work is sedentary and requires the following physical activities: Works in climate controlled atmosphere the majority of time. Requires some local travel providing own transportation. Requires little physical effort. Frequent lifting (up to 15 pounds of paper supplies or minor office equipment). Requires working a 40 hour week with a variable schedule. Additional Information DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENT for job id 978. More information about our organization and specific openings can be viewed on our website at *********************** Equal Opportunity Employer

Goodwill Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our communitys donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence. We invite you to take the first step in making a difference by applying to a position with Goodwill. Starting Pay: $12.75 per hour Schedule: Monday- Friday; 9:00am - 5:00pm ESSENTIAL JOB FUNCTIONS: * Punctual and dependable attendance. * Clean office areas, hallways, restrooms, or other assigned areas using established procedures and equipment. * Sweep, mop, scrub, wax, and/or polish floor using established guidelines and equipment. * Empty trash and garbage containers. * May be required to wash walls and/or windows. * May be required to clean dust and dirt from ceiling, walls, overhead pipes and fixtures using long-handled brushes and vacuum cleaner or clean lint, dust, oil and grease from machines using brushes and/or air hose. * May be required to vacuum and shampoo carpeting using established guidelines and equipment. * Work within safety guidelines of the department. * Ability to make some basic decisions about priority of jobs to be performed. * Willingness to perform routine and repetitive tasks. * Ability to work and relate well with people. * Attends training as required. * Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately. ADDITIONAL RESPONSIBILITIES: * Perform other duties and projects as required by management QUALIFICATIONS: * 1 year experience in custodial work, preferred. * Must pass OSBI/DOC background check * Ability to speak, read and write the English language. * Reliable transportation and communication, required. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: * Live the Values * Results Driven * Customer Focus * Communication * Job Skills Knowledge KNOWLEDGE, SKILLS, AND ABILITIES: * High level of attention to detail. * Excellent verbal and written communication skills. * Strong organizational skills and the ability to work on several projects at once. * Strong sense of internal and external customer service. * Good time management skills and demonstrate adherence to timelines and schedules. * Good interpersonal skills: able to work well with a wide range of people. * Public relation skills. PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity. * The ability to lift 50 pounds, or more with assistance. WORK ENVIRONMENT: * Works in a climate-controlled environment most of the time but may be exposed to dusts, molds and dirt which performing job duties. * Works a variable schedule as needed for business operations which may include days, evenings, weekends and holidays which may vary week to week as well as occasional overtime when approved by management. * Moderate noise level. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

Goodwill Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our communitys donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence. We invite you to take the first step in making a difference by applying to a position with Goodwill. BENEFITS: 401K, Employee Discount, Healthiest You (Teladoc) and Opportunities for Advancement. JOB SUMMARY: Responsible for transporting donated goods, new goods and target product from customer vehicles and GICO trucks. Starting Pay: * $13.00 per hour Operating Hours: * Monday thru Saturday 8am - 7pm * Sunday 10am - 6pm ESSENTIAL JOB FUNCTIONS: * Makes decisions about quality of donations and accepts or declines donation, with appropriate communication to customers. * Greets public in professional, cheerful manners, and provides customers with detailed written receipts. * Keep work and public areas neat, clean and orderly. * Maintains GICO equipment and property in good working condition and follows quality control standards. * Opens, closes and secures ADC at the end of shift. * Prepares and submits daily activity reports, tallies and inventories as assigned. * Reviews and is familiar with Goodwill Industries of Central OK safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and necessary safety meetings. * Punctual & dependable attendance * Attends training as required * Abide by the policies and procedures as set forth by management. ADDITIONAL RESPONSIBILITIES: * Performs other duties as required. PHYSICAL REQUIREMENTS This work is physical and requires the following physical activities: * Must be able to lift 50 pounds. * Must be able to maneuver 200 pounds, pull utility carts on wheels on and off trucks. * Must be able to stand, bend, kneel and reach for long periods of time (up to 8 hours a day) * Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. WORKING CONDITIONS: * Work schedule may include days, evenings, weekends, and holidays. * Work in climate-controlled atmosphere majority of time. * Work in variable climate outside, including severe weather conditions. MINIMUM QUALIFICATIONS FOR CONSIDERATION: * GED or equivalent preferred. * Demonstrates experience in areas of customer service or interaction preferred. KNOWLEDGE, SKILLS, AND ABILITIES: * Clear communication skills with supervisor and truck drivers, as well as with the customers. * Ability to get along with helper and work well together and other co-workers. * Able to take orders and follow instructions from Supervisor. * Ability to read and complete paperwork. * Demonstrate dependently through good attendance and adherence to timelines and schedules. * Good decision-making skills.

JOB SUMMARY: The primary role of the E-commerce Customer Service Specialist is to respond to all customer inquiries via email or phone. In addition, they will manage the local pick up process for items won by individuals who want to pick up their item instead of having it shipped to them. Starting Pay: $13.25 / hour Direct Reports: This is not a supervisory position ESSENTIAL JOB FUNCTIONS: Reviews and responds to all customer inquiries within 1 business day. Prepares items for pick up that the customer elected to pick up locally or were designated as local pick up only when listed on the site. Maintain log of all items signed for as local pick up. Follows all policies and procedures established by shopgoodwill.com and by Goodwill Central Oklahoma. Assists in maintaining overall E-commerce department appearance, including cleanliness of facility and housekeeping to Agency standards. Maintains a positive work environment by behaving and communicating in a positive manner with co-workers and the management team. Attend all meetings and training as required by the organization. Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents, or injuries immediately. ADDITIONAL RESPONSIBILITIES: Perform other duties and projects as required by management. QUALIFICATIONS: High School diploma or GED. 6 months experience in a customer service role Must be 18 years old. Ability to speak, read and write the English language. Reliable transportation or the ability to consistently work scheduled days. Bilingual a plus. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: Live the Values Results Driven Customer Focus Communication Job Skills Knowledge Builds/Leads Teams KNOWLEDGE, SKILLS, AND ABILITIES: High level of attention to detail. Excellent verbal and written communication skills. Strong organizational skills and the ability to work on multiple projects at once. Strong sense of internal and external customer service. Ability to adapt to growth and a changing environment within the Agency. Good math skills, reading skills and basic accounting knowledge. Good interpersonal skills: able to work well with a wide range of people. Strong time management skills and demonstrate adherence to timelines and schedules. Good follow through on projects and deliverables. Good problem-solving skills. Ability to complete and maintain: Proficiency in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook. PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing, and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. The ability to push, pull and lift up to 25 pounds, or more with assistance. Employee is required to operate a computer and handle donated goods. WORK ENVIRONMENT: Works in climate-controlled warehouse environment most of time but will be exposed to airborne particles such as dust, mold, dirt, and pollen as well as extreme heat and cold. Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, holidays and blackout periods, weekends may be required. Works up to 30 hours per week. Moderate noise level.

Job Description The Material Handler plays a crucial role in the efficient functioning of sorting and shipping operations. Responsibilities include moving and sorting materials, maintaining cleanliness in work areas, and ensuring proper logistics for store shipments and auction items. The associate will: Responsibilities & Duties: Pull and manage equipment, sorting materials for optimal processing and ensuring a steady workflow. Operate equipment to organize and deliver merchandise to designated areas, while maintaining adequate supplies to prevent production delays. Facilitate the transfer of items to and from various departments, including auction preparation and textile order management. Assist bailer operator. Record inventory and maintain accurate documentation per established protocols. Uphold safety standards by consistently wearing personal protective equipment (PPE), which may include safety toed shoes and adhering to company safety policies, participating in training sessions and meetings. Maintain cleanliness and organization in the work area, adhering to company safety policies and procedures. Uses appropriate equipment to load and unload trucks and trailers. Requirements: Review and adhere to all company safety policies and procedures. Carry out other assigned tasks. Additional duties may include assisting colleagues, performing general upkeep of work areas, and supporting other logistics-related functions as needed. This position requires attention to detail, teamwork, and a commitment to maintaining a safe and productive environment. Educational Requirements: On-the-job training is over a period up to and including three (3) months. Physical Requirements: Ability to handle physical tasks, including lifting to 50 lbs. and pushing/pulling up to 100 lbs., standing, bending, and reaching.

Job Description: Work Adjustment Student (Retail) Role Details: Job Title: Work Adjustment Student - Retail Associate Department: Work Adjustment Training / Vocational Services Reports To: Work Adjustment Instructor Job Function: DGR - Donated Goods Retail Job Code: 5506 Job Summary: The Work Adjustment Student - Retail Associate participates in hands-on work training activities within a Goodwill Tulsa retail store under the supervision of a Work Adjustment Instructor. This position provides seasonal and part-time employment designed to build foundational work skills, promote independence, and encourage good work habits. Duties include assisting with sorting, stocking, customer service, and basic store operations while adhering to safety and workplace procedures. Key Responsibilities: Participate in on-the-job training as directed by the Work Adjustment Instructor. Assist in sorting, tagging, and organizing donated merchandise for display. Stock sales floor areas with clothing, household items, and other goods. Ensure merchandise displays are clean, neat, and attractively arranged. Greet customers courteously and offer assistance as appropriate. Operate under staff supervision to maintain a positive and productive work area. Participate in skill development activities such as punctuality, teamwork, and communication. Practice safe lifting, carrying, and handling procedures at all times. Maintain store cleanliness by sweeping, dusting, or other light housekeeping as needed. Follow instructions and feedback provided by store and vocational staff. Demonstrate progress toward individual work goals established in the Work Adjustment Plan. Attend all scheduled shifts, training sessions, and required meetings. Perform other related duties as assigned by the Work Adjustment Instructor or Store Manager. EDUCATIONAL REQUIREMENTS • Enrollment in a Work Adjustment Training Program required. • High school diploma or GED not required but may be preferred. • Ability to understand and follow verbal and written directions. PHYSICAL REQUIREMENTS Activities: Frequent standing, walking, reaching, bending, and light lifting. Lifting/Carrying: Light to medium work - lifting up to 25 lbs. occasionally, with frequent lifting of lighter items. Environment: Retail store setting with exposure to varying temperatures and frequent public interaction. Work Schedule • Seasonal and part-time; hours may vary based on training and store needs. • Work performed primarily during regular store operating hours. Program Supervision This position is supervised by the Work Adjustment Instructor, who provides direct training, feedback, and performance evaluations in coordination with the Vocational Services Department.

Job Description The Marketing Specialist supports internal and external marketing/communications strategies, with emphasis on three areas: graphic design, social media, and internal messaging. ESSENTIAL JOB FUNCTIONS: Design and create media content, collateral, and graphics that support the internal and external communication needs of Goodwill Industries of Tulsa (GWIT). Formats may include (but are not limited to) social media, digital, web, and print. Manage GWIT's organic social media presence. Using the department's content calendar as a guide, create and post content. Respond to inquiries/comments. In coordination with GWIT's strategic plan and internal communications/engagement strategies, create content and manage internal communication tactics, including digital and short-form video content. Use a variety of tools and techniques to achieve communication and messaging goals. Ensure that content is aligned with Goodwill's values, mission, vision, and strategy. Ensure stewardship of the Goodwill brand, in keeping with brand guidelines/requirements established by GWIT, Goodwill Industries International, and relevant partners. Support Goodwill events and engagement activities with event photography and videography. Review and be familiar with GWIT's safety policies, programs, and procedures. Adhere to all safety rules, regulations, and safety codes; attend safety training sessions and safety meetings. OTHER JOB FUNCTIONS: Familiarity with marketing/messaging tools and techniques, including graphic design (Adobe suite and Canva) and reporting/analytics. Strong computer and A/V skills and creative approaches to the uses of technology. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Flexible team player, effectively interfacing with all levels of the organization and across functions. Commitment to work collaboratively with all constituent groups and serve as a unifying force while leading messaging discussions at both strategic and tactical levels. Results-oriented, collaborative, and creative thinker. Other duties as assigned. OTHER JOB REQUIREMENTS: Must be 21 years of age. Must be eligible for a positive outcome on the required State of Oklahoma criminal conviction background check. Must pass a drug test and comply with Goodwill's Drug-Free Workplace policy throughout employment. EDUCATIONAL REQUIREMENTS: Associate's or bachelor's degree. Two years/equivalent relevant work experience, which could include advertising/promotion, marketing/communications, public relations, graphic design, and social media PHYSICAL REQUIREMENTS: Talking, hearing, stooping, crouching, reaching, handling, seeing, and accommodation. Lifting/Carrying/Pushing/Pulling: Light Work - Lifting 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be only a negligible amount, a job is included in this category when it requires walking or standing to a significant degree, or when it involves sitting most of the time with a degree of pushing and pulling or arm and/or leg controls.

Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area! The Vice President of Donated Goods is responsible for the leadership of the business operations that yield revenue for the entire Donated Goods and Retail Program, the secondary sales, and recycle programs. The VP of Donated Goods provides vision, leadership, direction and supervision to all aspects of those business operations, to the long range planning required for their growth and to the building of external relationships to increase profile and capacities. Duties include developing, implementing and overseeing plans and budgets for the operations departments as well as the development of systems, policies and practices that support the effectiveness and success of those departments. The Vice President ensures these functions and practices are in compliance with all applicable federal and state laws and regulations and are in concert with the organization's Strategic Plan and Annual Objectives. ESSENTIAL JOB FUNCTIONS: Provide vision, leadership, strategy and oversight to all aspects of the organization's primary social enterprise: Responsible for increases to efficiencies in processing, sales, (primary and secondary) and waste handling Enhances public image of Goodwill Industries as a whole Instructs all retail managers in merchandising, presentation, marketing and customer service/relations Oversees data collection, statistical record keeping, and production of Donated Goods/MIS reports Increase capacities of Donated Goods, human resources through implementation of staffing architecture, clear job descriptions, annual evaluations, and ongoing training Oversees monthly team meetings with Director of Retail, Area Managers and Retail Managers Ensures performance evaluations of all retail management are administered at least once annually Assess future donation and retail development, conduct market studies in order to produce annual Donated Goods plans Represent the Donated Good program at board and committee meetings Responsible for Loss Control and risk management throughout the program Participates internally and externally in activities to promote environment stewardship Oversees all purchases made for retail operations Provides clear, timely communication of progress, issues and resource requirements of Donated Goods ADDITIONAL RESPONSIBILITIES: With other members of Leadership Team, advances the annual goals of GICO Performs other duties as assigned by the President and CEO PHYSICAL REQUIRMENT : Employee is required to walk, bend, stoop, lift, twist, turn and stand a significant degree while visiting locations. Work environment sometimes steady with occasional high stress and short deadlines requiring long hours. Moderate lifting 50 lbs maximum with frequent lifting and/or carrying objects up to 25 lbs. Frequent use of computer keyboard. Good finger dexterity and feeling; talking, hearing, smelling and visual acuity. WORKING C ONDITIONS Ability to work flexible hours Must have a reliable vehicle Must carry a cell phone Work in climate controlled atmosphere majority of time. Employee is occasionally exposed to dusts and dirt. Noise level in the work environment is usually moderate. Qualifications MINIMUM QUALIFICATIONS FOR CONSIDERATION: Bachelor's Degree in Business, Retail Management or related fields (eight years progressive equivalent experience may be substituted for degree) KNOWLEDGE, SKILLS, AND ABILITIES: All aspects of merchandising, market planning, community and staff relations and business administration Three to five years experience in management, supervisor and budgeting in a department/variety/multi-type store Proven ability to lead and manager people and situations effectively Strong organizational and communication (oral and written) skills Computer literate and conversant with logistics and MIS systems Resale, donations, and community relations preferred Experience working with people with disabilities preferred Additional Information PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG/EMPLOYMENT FOR JOB ID 911 . More information about our organization and specific openings can be viewed on our website at *********************** Equal Opportunity Employer

JOB SUMMARY: This position provides leadership to the Recruitment team and serves the Goodwill employment program initiatives through recruitment, coordination, and community partnerships. This position includes administrative oversight and process management for the recruitment, employment, and training teams and is responsible for the day-to-day operations within recruitment, training, and services units. Starting Pay: $22.00/ hour Benefits: * Medical * Dental * Vision * Life * 401k * *All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for lifes challenges. ESSENTIAL JOB FUNCTIONS: * Supports recruitment, employment, and training teams in achieving established outcome goals. * Collects, organizes, and reports data to support strategic planning and performance measurement. * Develops and maintains partnerships with community agencies to strengthen collaboration and enhance program reach. * Coordinates events and activities for the Mobile Training Unit, REPP (Re-entry Employment Preparation Program), and YEPP (Youth Employment Preparation Program), including prerelease and post-release support efforts. * Serves as the primary point of contact for grants, partnerships, billing, invoicing, and recruitmentrelated service delivery. * Manages client enrollment processes and ensures timely and accurate data entry into client management systems. * Provides administrative support to Workforce Development staff, including scheduling, travel coordination, timesheet collection, and roster creation. * Assists with accreditation and compliance documentation, ensuring accuracy and adherence to established standards. * Collaborates with the Training Department to support employment placement for program completers. * Monitors budget activity and manage purchasing for program materials, books, and supplies. Prepares and maintains Standard Operating Procedures (SOPs) and Workforce Development policies. * Generates reports and tracks performance metrics as required. * Represents the organization at community and networking events to promote services and build partnerships. * Participates in staff meetings, inter-agency collaborations, and special projects as assigned. * Adheres to all Goodwill safety policies, regulations, and training requirements. * Performs other related duties as assigned. Enrollment and Support Assistant Job Description ? QUALIFICATIONS: * Associates degree or higher preferred, or comparable work experience and skill attainment. * Excellent communication skills and the ability to work effectively with other team members. * Proficient in MS Office Suite including Word, PowerPoint, Excel, Google Apps, and Outlook and able to navigate the internet easily. * Must maintain valid Oklahoma drivers license, current auto insurance and tag. * Must maintain a good driving record and pass MVR check. * Must pass OSBI/DOC background check as well as drug screening. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: * Live our Values of Respect, Integrity, Commitment, and Innovation. * Fun, creative, energetic, and oriented toward serving other people. * Results Driven * Customer Focus * Strong Communication Skills * Job Skills Knowledge * Strong Team Member KNOWLEDGE, SKILLS, AND ABILITIES: * High level of attention to detail. * Strong organizational skills, and the ability to work on several projects simultaneously. * Excellent verbal and written communication skills. * Good interpersonal skills: able to work well with a wide range of people. * Demonstrate dependability through good attendance and adherence to timelines and schedules. * Problem-solving skills. * Initiative to accomplish tasks with little or no supervision in a timely manner. * Maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance. * Ability to complete and maintain: o CPR and First Aid certifications PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. * This work is sedentary and requires the following physical activities: Sitting or standing for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. * Frequent lifting of 20 pounds, or more with assistance. * Employee is required to operate a computer. WORKING CONDITIONS: * Work in a climate-controlled environment most of the time. * Low-moderate noise level. * Works 40 hours per week or more when required. * Must be willing to work a flexible schedule when necessary. * Local travel up to 30% of the time typically day events. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

Job Description Job Title: Functional Trainer Department: Employee Experience Reports To: Director Employee Experience Job Function: Administration Job Code: The Functional Trainer supports Goodwill Industries of Tulsa's mission by ensuring all new and existing employees in the Retail and Processing departments are trained effectively in functional processes. This role ensures consistency, compliance, and operational excellence through the implementation and monitoring of Standard Operating Procedures (SOPs) and company policies. Essential Duties & Responsibilities: Develop and deliver functional training programs based on SOPs and policies for Retail and Processing departments. Conduct in-person and virtual training sessions using blended learning methods (classroom, e-learning, coaching, experiential). Audit and monitor adherence to SOPs and policies, providing feedback and retraining as needed. Collaborate with department managers and SMEs to identify training needs and update curriculum accordingly. Create and maintain training materials including manuals, visual aids, and online tutorials. Track and report training effectiveness, participation, and outcomes. Support Train-the-Trainer initiatives and mentor internal trainers. Ensure training accommodates diverse learning styles and accessibility needs. Stay current with industry trends and operational changes to keep training relevant. Maintain certifications in First Aid and CPR and administer as required. Promote a culture of safety, compliance, and continuous improvement. Other Job Functions: Maintain high attention to detail and strong organizational skills. Communicate effectively both verbally and in writing. Use Microsoft Office Suite and e-learning development tools proficiently. Maintain confidentiality and adhere to HIPAA regulations. Perform other duties as assigned. Other duties as assigned. Educational Requirements: Associates degree required. Minimum two years of experience in training and development, preferably in retail or operational environments. Experience with adult learning principles and instructional design, is preferred. Other Requirements: Ability to maintain Goodwill's Drug‑Free Workplace and safety‑sensitive standards. Ability to work independently and travel between multiple sites. Basic proficiency with email, mobile apps, and documentation tools. Collaborates effectively with internal departments and external partners to support organizational goals. Demonstrated commitment to inclusivity, empathy, and cultural humility. Demonstrates the ability to identify needs and connect individuals with appropriate support services. Shares information clearly, respectfully, and in a manner that fosters understanding. Strong interpersonal and communication skills; ability to build trust and rapport quickly. Successful completion of background check and drug screening. Upholds discretion and builds trust by handling sensitive information responsibly. Valid driver's license and reliable transportation required. Work Conditions & Physical Requirements: Frequent travel between sites; mileage reimbursement provided. Occasional lifting (up to 20 lbs.) for transporting snacks and materials. Flexible schedule may include early mornings or occasional weekends to align with site needs.

Join One Amazing Company! Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 600 employees in the greater Oklahoma City area! Please apply online at ********************************* Job Description JOB SUMMARY: This position is responsible for assisting the store management in daily management responsibilities. ESSENTIAL JOB FUNCTIONS: Provide excellent customer service and train employees in customer / contributor service skills. Maintain attractive store presentation by proper colorization, cleanliness, store layout, signage and displays. Assist in preparation of daily reports. Open and close cash registers, performing tasks such as counting money, separating charge slips, GC vouchers, balancing cash drawers, and making deposits. Prepare and make bank deposits. Assist in sales and processing of items. Reviews and is familiar with Goodwill Industries of Central OK safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and necessary safety meetings. Conducts store monthly safety inspections in conjunction with Store Manager to identify any potential hazards. Maintain safety log and coordinates safety drills. Punctual & dependable attendance is required. Attends training as required. Abide by the policies and procedures as set forth by management. Qualifications High School degree or equivalent preferred. Prior retail experience or customer service/ relations experience preferred. 6 months supervisory experience preferred. Must be able to stand, twist, bend, kneel and reach for long periods of time (up to 8 hours a day). Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. Frequent lifting (up to 50 lbs) Retail store environment. Work schedule may include days, evenings, weekends, holidays and occasional overtime, when approved by manager. Additional Information Starting pay is $10.00 per hour. Please apply online at ********************************* Equal Opportunity Employer

Job Description Drives a variety of vehicles including tractor/trailers. Responsible for the rotation of donation centers, store deliveries, daily service of donation sites and/or pick up of special donations at homes and businesses. Day and evening shifts available. LOCAL HAUL ONLY - HOME EVERY NIGHT $23.00 PER HOUR PLUS BENEFITS. Candidate MUST BE LOCATED in Tulsa, Oklahoma. ESSENTIAL JOB FUNCTIONS Performs daily truck check each morning before leaving dock and submits report daily to Transportation Coordinator. Drives tractor and delivers equipped trailer to Attended Donation Center, exchanges it for a full trailer, secures replacement trailer on site and returns full trailer to Plant. Continues additional rotations according to schedule. Services propane in ADC's according to procedure. Drives service truck to ADC's to deliver supplies and pick up large items left after hours. Makes special pickups at residential or commercial sites as routed by the dispatcher. Makes store deliveries, insuring all documents and items listed to be shipped are in order and securely packed and tied for transport Unloads trucks at stores and places merchandise on floor in location designated by the store manager. Heavy items will be taken to the sales floor and heavy items to be returned will be taken from the sales floor and loaded for return to the plant. Aids in unloading, loading or re-equipping trailers at dock as necessary. Furnishes Donations Coordinator, Transportation Coordinator and/or Operations Director with information concerning condition of ADC and sales trailers, personnel problems, safety hazards and supply needs. Reports any mechanical problems relating to the tractor, trailers and trucks to the Transportation Coordinator as soon as possible. Acts as driver on call on some weekends and holidays, as assigned, taking calls from ADC attendants for service or supplies. Performs rotations and service runs as needed. Provides oversight and direction to material handlers assigned to duty as truck helpers. Reviews and is familiar with Company safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and safety meetings. OTHER JOB FUNCTIONS Other duties as required. OTHER JOB REQUIREMENTS Must be 21 years of age. Must be eligible for positive outcome on required State of Oklahoma criminal conviction background check. Current Oklahoma Class A CDL, clear driving record with a minimum of two year's experience operating tractor/trailer, and ability to operate a manual clutch transmission. D.O.T. written safety test card Current physical card and road test card. Must be able to cross state lines per DOT physical card. Successfully passing pre-employment drug test. Must maintain appropriate requirements for legal vehicle operation including current automobile insurance, inspection and license plates. EDUCATIONAL REQUIREMENTS On-the-job training (serving as learner or trainee on the job under the instruction of a qualified worker). Over 2 years up to and including 4 years. PHYSICAL REQUIREMENTS Climbing, balancing, talking, hearing, stooping, kneeling, crouching, reaching, handling, fingering, feeling, acuity-near, acuity-far, depth perception, field of vision and color vision. Lifting/Carrying/Pushing/Pulling: Very Heavy Work: Lifting objects in excess of 100 lbs. with a two-man lift with frequent lifting and/or carrying of objects weighing 50 lbs or more.

JOB SUMMARY: Program Recruiter works with the Workforce Development employment and training units to ensure overall success. This position serves as the program client recruiter, partner liaison, and employer advisor for mission services. This employee serves to recruit clients for participation in the Skills Training and Employment Program (STEP), enrollment in Goodwill Career Pathways Institute (GCPI) courses, and participants for our employment programs for youth. Starting Pay: Up to $52k DOE. Benefits: * Medical * Dental * Vision * Life * 401k * *All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for lifes challenges. ESSENTIAL JOB FUNCTIONS: * Recruit new program participants for all workforce development programs including employment services, training, and employment preparation program. * Recruit for the GCPI courses/certificates. * Ensure all recruitment paperwork is complete and recorded securely and accurately in the client management system. * Plan and deliver recruitment events for employment and training program areas. * Obtain all pertinent and relevant documents for program admissibility including age appropriate documentation. * Cultivate partner relationships and maintain relationships with partners through consistent contact. * Ensure timely and consistent client follow-up, communication, encouragement, and deliver strong customer service. * Collaborate with Mobile Trainers/Case Managers on educating community on our mobile services. * Coordinate with partners to host training at partner sites as needed for mobile services. * Assist Hub sites with community outreach and enrollment in their communities as needed. * Coordinate graduation services for program completers, as needed. * Monitor and track participant performance through case notes, completions, services, program withdrawals, etc. * Complete and run reports for the unit as requested. * Submit monthly reports and success stories to leadership. * Speak on behalf of the programs to the public and serve as the organizational liaison between Goodwill and the public and events as needed. * Create processes, SOPs, and checklists for the programs. * Attend classes some evenings and weekend recruitment events as needed. * Build effective partnerships to expand programs, service delivery, and reach a more expansive audience. * Other duties as assigned. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following: * Business Acumen * Time Management * Managerial Courage * Customer Focus * Decision Quality * Commitment to Mission and Values QUALIFICATIONS: * Associates degree or higher preferred, or comparable work experience and skill attainment. * Excellent communication skills and the ability to work effectively with diverse clients and other team members. * Proficient in MS Office Suite including Word, PowerPoint, Excel, Google Apps, and Outlook and able to navigate the internet easily. * Maintain valid Oklahoma drivers license, current auto insurance and tag. * Maintain a good driving record and pass MVR check. This is a driving position (safety sensitive) and is subject to the rules of Goodwill driving requirements including those related to medical marijuana licenses. * Successfully pass OSBI/DOC background check as well as drug screening. KNOWLEDGE, SKILLS, AND ABILITIES: * Maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance. * Ability to build and maintain community partnerships. * Effective oral and written communication skills. * Ability to pivot quickly and adapt to new situations as needed. * Must be able to successfully complete and maintain: o CPR and 1st Aid Training PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. This work is sedentary and requires the following physical activities: Sitting or standing for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity. * Frequent lifting of 20 pounds, or more with assistance. * Employee is required to operate a computer. WORKING CONDITIONS: * Work in a climate-controlled environment most of the time. * Low-moderate noise level. * Works 40 hours per week or more when required. * Must be willing to work a flexible schedule when necessary. * Local travel up to 30% of the time typically day events. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

Job Description Job Title: Compliance Coordinator Department: Administration Reports To: Chief Administration Officer Job Function: HR Job Code: 7251 Mission Contribution Supports Goodwill's mission by coordinating the Corporate Compliance Program and helping leaders prevent, detect, and correct non-compliance, fraud, waste, and abuse-strengthening stewardship of resources and services. Position Summary Under the direction of the Chief Administrative Officer (designated Corporate Compliance Officer), the Compliance Coordinator executes day-to-day compliance activities, coordinates risk assessments and internal audits, tracks corrective action plans, maintains compliance documentation, and supports training and reporting for leadership and the Board. The role leads governance for organization-wide Standard Operating Procedures (SOPs) and Policies & Procedures, ensuring annual review, training assignment/completion tracking, and retention in centralized SharePoint locations for easy access. This role also reviews all contracts and Memoranda of Understanding (MOUs) prior to routing for the President's signature and maintains a current, searchable repository of fully executed agreements in SharePoint. Essential Functions Coordinate the annual corporate compliance risk assessment alongside the organization's risk management review; track findings and follow-up actions. Maintain compliance policies, logs, disclosures, and attestations. Administer intake and documentation for compliance concerns (including hotline/whistleblower intake), ensuring timely routing to the Compliance Officer and leadership and supporting confidential investigations. Coordinate training assignments (new-hire and annual refreshers) tied to SOPs/Policies; track completion and escalate non-compliance. Maintain centralized SharePoint libraries for Contracts, SOPs, and Policies & Procedures with standardized naming, metadata, and permissions for easy access and audit readiness. Serve as intake and quality control reviewer for all contracts, MOUs, amendments, and renewals prior to the President's signature; verify required exhibits/insurance/terms and appropriate approvals. Track contract status, key terms, and renewal/expiration dates; notify owners ahead of deadlines. Manage workers' compensation claims in collaboration with the Safety Manager. Review Loss Run Reports with Chief Administrative Officer for reporting. Plan and execute monitoring calendars and spot-audits (e.g., I-9/new-hire documentation, training/competency records, HIPAA controls, purchasing/AP, asset protection, PCI touchpoints), and coordinate remediation. Support cross-functional audits tied to enterprise risks (e.g., grants timekeeping/billing accuracy, vehicle/MVR compliance, emergency action planning, workplace injuries/OSHA logs). Support the any relevant audits, such as: Workers' Compensation Safety Loss Prevention Annual financial audit. Legislative and legal regulations Medical Billing Track and communicate relevant regulatory/standards updates, coordinating policy and procedure updates with content owners. Maintain CARF readiness evidence and coordinate surveys, corrective actions, and progress reporting. Prepare concise dashboards and quarterly summaries for senior leadership and the Board/Board Committee (risk status, incidents, audit trends, CARF progress, training compliance). Preserve evidence files, case documentation, contract records, and audit workpapers in an orderly, secure, and retrievable manner. Support enterprise risk, privacy/security, loss prevention, and business continuity efforts as needed. Minimum Qualifications Bachelor's degree in business, public administration, compliance, risk/safety, or a related field; equivalent experience considered, or 6 years of relevant experience. 2+ years' experience in compliance, internal audit/monitoring, quality assurance, program/grants administration, or HR/Safety operations within a regulated environment. Working knowledge of policy management, audit techniques, documentation controls, and training coordination; strong writing, analysis, and presentation skills. Proficiency with Microsoft Excel/PowerPoint/Word and comfort with SharePoint and databases/case management tools. Preferred/Helpful Familiarity with CARF, HIPAA administrative safeguards, OSHA basics, I-9/E‑Verify, timekeeping/payroll controls, and 2 CFR 200 grants concepts. Experience administering SharePoint sites/libraries, permissions, and metadata. Professional certifications (e.g., CCEP, CRCMP, CAPM/Lean basics) welcome but not required. Special Requirements Must be at least 21 years of age. Valid driver's license and insurable driving record (occasional local travel to retail or program sites). Successful completion of background check and drug screening. Ability to maintain Goodwill's Drug‑Free Workplace and safety‑sensitive standards. Physical Requirements Typical office environment with frequent standing/walking during site visits; ability to lift up to 25 lbs. with assistance for heavier items.

Job Description The Career Academy Manager is responsible for coaching, development, and work production of all assigned staff. The Career Academy Manager is committed to achieving programmatic goals, ensuring high-quality services and program alignment to the mission of Goodwill Industries of Tulsa, Inc. This position assures compliance with licensing and credentialing bodies, including but not limited to: Oklahoma Board of Private Vocational Schools; Council on Law Enforcement and Education Training; and Tulsa Technology Center. Essential Duties & Responsibilities: Oversee and manage day-to-day operations, supervising Career Navigators, Instructors, and contract instructors, some evenings are required. Ability to analyze workforce-related trends to provide workforce development training and career navigation strategies and solutions. Recruit, mentor, and conduct annual Career Academy staff evaluations. Partner directly with the Chief Mission Officer in developing and implementing mission-based, annual plans and strategies leading to measurable outcomes for program participants. Prospect, recruit, and maintain employer partnerships creating pathways to industry-specific employment opportunities for Career Academy clients and graduates. Lead effort to build and maintain partnerships producing participant referrals in collaboration among nonprofit, State, and community action groups. Work closely with OKDHS, ensuring compliance related to SNAP or other barrier-removing, client-centered benefits. Assure the successful implementation of annual plans and KPI's to meet and exceed program and organizational goals. Provide program recruitment strategy and monitor workflow and processes aligned with enrollment standards. Assist in setting program budgets, maintain accurate financial records, code and submit invoices and department expenditures in a timely fashion Other Job Functions: Oversee job placement and client follow-up process. Provide supervision and fidelity to policy and best practices related to intake, enrollment, assessment, career goal setting, and ensure electronic documentation in the program's electronic CRM (Customer Relationship Management system); ensures compliance with HIPAA policy where necessary. Maintains a positive, public-facing presence as a Goodwill representative in the community. Maintain confidentiality and adhere to all Goodwill policies, including safety, ethics, and EEO. Other duties as assigned. Educational Requirements: Bachelor's degree in Business, Social Work, Mental Health or related discipline required. Master's degree preferred. Other Requirements: 3+ years of previous experience in workforce development, counseling, health, business, or related field. 3+ years of supervisory or management experiences. Ability to manage multiple projects simultaneously and meet deadlines. Exceptional leadership, communication, and change‑management skills.

Job Description About the Role: As a Retail Associate, your main responsibility will be to assist in the day-to-day operations of our retail store, which sells donated goods to support our organization's mission. You will play a crucial role in ensuring a positive shopping experience for our customers and in maximizing the revenue generated from the sale of donated items. Your end goal is to contribute to the success of our organization by efficiently managing the flow of donated goods, maintaining a clean and organized store, and providing excellent customer service. Minimum Qualifications: High school diploma or equivalent. Previous experience in a retail or customer service role. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills for cash handling and pricing. Preferred Qualifications: Experience working in a thrift store or similar retail environment. Knowledge of fashion trends and brands. Familiarity with operating a cash register and handling cash transactions. Ability to lift and carry heavy items. Experience working with diverse customer populations. Responsibilities: Receive and sort donated goods, ensuring they are in good condition and suitable for sale. Price and tag items according to established guidelines, ensuring accurate and competitive pricing. Maintain a clean and organized store environment, including restocking shelves and arranging displays. Assist customers in finding and selecting items, providing friendly and knowledgeable customer service. Operate the cash register, handling transactions accurately and efficiently. Skills: In this role, you will utilize your strong communication and interpersonal skills to provide excellent customer service and assist customers in finding the right items. Attention to detail and organization skills are essential for receiving, sorting, and pricing donated goods. Basic math skills will be used for cash handling and pricing items accurately. Additionally, your ability to work in a fast-paced environment and handle multiple tasks will be crucial in maintaining a clean and organized store. Preferred qualifications such as knowledge of fashion trends and brands, experience with cash handling, and the ability to lift heavy items will further enhance your effectiveness in this role. AN EQUAL OPPORTUNITY EMPLOYER Goodwill is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Goodwill does not discriminate against any person, but rather bases all employment decisions on an individual's demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, or veteran status. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge.