Goodwill Industries of Tulsa jobs in Tulsa, OK - 22 jobs

Job Description To perform a variety of duties in support of Goodwill's e-Commerce department. Responsibilities include: photographing products, assisting in the selection and processing of items as needed, sorting, cleaning, and displaying merchandise, helping facilitate shipping, and assisting with picking and rotating up merchandise. Duties and responsibilities: Photograph items under e-Commerce quality standards. Shelving items. Assists in pulling items. Assists in filling items and maintaining the shelves. Assists in sorting, cleaning, identifying, and preparing items for photography. Assist shipping clerk in answering inquiries as needed. Promotes and demonstrates cooperation and teamwork. Assists and shares knowledge and information with other employees as needed. Uses good interpersonal skills such as courtesy, sensitivity, politeness, and thoughtfulness. Work overtime as required. Performs other job-related duties as required. Safeguard company property, including donated goods. Reports any incidents of theft or unauthorized possession of company properties. Acts safely all times, following all safety rules and regulations. Follow all company policies and procedures. Minimum job requirements: High school diploma or GED preferred. Must be able to operate a digital phone, android/apple Must be able to lift up to 50 pounds. Basic PC proficiency preferred. Must be able to work under minimal supervision. Must be able to speak, read, write, and understand the English language. AN EQUAL OPPORTUNITY EMPLOYER Goodwill is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Goodwill does not discriminate against any person, but rather bases all employment decisions on an individual's demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, or veteran status. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge. This is a non-management position This is a full time position

We are seeking a proactive and people-focused Human Resources Representative to join our team. This role will play a key part in supporting core HR functions, with a strong emphasis on training and development and reporting support. The ideal candidate is highly organized, approachable, and passionate about growing others through impactful learning experiences. Key Responsibilities: Training & Development: Collaborate with HR leadership to design and deliver engaging leadership training programs. Facilitate in-person and virtual training sessions for new and current leaders across the organization. Develop training materials, presentations, and resources tailored to varying leadership levels. Track and evaluate training effectiveness and continuously improve learning content. General HR Support Assist with employee relations, performance management, and policy interpretation. Support new hire onboarding and orientation, including scheduling and presenting HR content. Maintain accurate and confidential HR records and documentation. Participate in special projects and contribute to HR process improvements. Partner with the HR Assistant to ensure smooth execution of daily HR operations. Cross-Training & Collaborative Support Cross-trained to provide support in key HR functions including onboarding, recruitment, and payroll. Assist with recruiting activities such as job postings, interview coordination, and candidate communication. Provide backup support for payroll processing tasks, ensuring accuracy and timeliness. Serve as a resource for onboarding logistics and coordination during peak hiring periods or coverage needs. Support internal and external reporting and analytics needs, including data gathering and formatting. Promote a collaborative, team-based HR environment by stepping in to support colleagues across various functional areas as needed. Other Job Functions: Additional tasks as assigned. Educational Requirements: Associate or bachelor's degree in human resources, Business, or a related field preferred. Qualifications: 1-3 years of HR experience; experience in training or learning and development is a strong plus. Strong communication, presentation, and interpersonal skills. Comfortable facilitating training and engaging with employees at all levels. Ability to maintain confidentiality and exercise sound judgment. Proficient in Microsoft Office (especially PowerPoint, Word, and Excel). Experience with a Learning Management System (LMS) is a plus. Familiarity with HR reporting tools or Excel-based analytics is a plus.

Job Description Sr. Business Intelligence Analyst Reports To: Chief Information Officer The Sr. Business Intelligence Analyst is responsible for managing, validating, and reporting all organizational data for Goodwill Industries of Tulsa, including POS, production, donations, accounting, and mission-related information. Key Responsibilities Understand business data, recognize anomalies, and proactively investigate irregularities. Partner with vendors and internal stakeholders to correct and prevent data issues. Develop and manage data ingestion processes using APIs, automated FTP, and cloud data stores. Mentor team members on data structures, definitions, and best practices. Build andmaintain Power BI, Excel, and Tableau reports and dashboards. Collaborate across teams to define meaningful metrics and reporting requirements. Troubleshoot data issues and provide user training on reports. Ensure reporting accuracy and alignment with business requirements. Support cross-functional problem-solving and data-related initiatives. Submit required analyses and reports to Goodwill Industries Internationalperdata-sharing agreements. Promote analytics capabilities andprovideexpert guidance on data and reporting practices. Adhere to standard development and deployment processes in a collaborative environment. Skills & Experience Experience designing and managing SQL Server or similar databases. Strong T-SQL skills, including stored procedures, views, functions, and advanced queries. Experience with ETL processes and tools such as SSIS. Proficiencyin BI and data warehousing, including operational data stores and datamarts. Skilled in presenting insights using Microsoft Power BI. Ability to design normalized data structures and appropriately de-normalize when needed. Strong communication, troubleshooting, and analytical skills. Ability to manage multiple deliverables and work independently or collaboratively. Experience evaluating and interpreting data with business stakeholders. Ability toreverse-engineerand improve legacy processes. Willingness to support special projects andadditionalduties as assigned. Education & Certifications Associate'sor Bachelor'sdegree in IT, Computer Science, MIS, or related field, or equivalent experience. Microsoft Azure Data Engineer Associate or similar certification preferred. Microsoft Power BI Data Analyst Associate or similar certification preferred.

Job Description The Career Center Specialist is responsible for providing administrative support to the Manager and Career Navigator onsite at Career Center and works directly with clients under the supervision of the Manager. Greets job seekers and assists with all clerical functions required by the Career Center. Bilingual skills preferred. FULL-TIME POSITION ELIGIBLE FOR BENEFITS. ESSENTIAL JOB FUNCTIONS: Greets job seekers providing customer service to individuals seeking career navigation services including but not limited to telecommunications, walk-ins, scheduling/confirming appointments, facilitating intakes/program enrollment, and data entry. Under the supervision of the Career Center Manager, provide limited consultation to participants regarding career development, including gleaning current, updatable and transferable job skills, resume development, and/or assessment of training needs, resources, and other available options. Provide hands-on assistance to individuals using the Career Center. This assistance may include but is not limited to standard job application completion, online job search instruction, and online job application. Assists participants in creating or accessing Indeed + Goodwill online platforms building professional profiles designed to enhance employability. Documents participant activities in a comprehensive, timely, and accurate manner utilizing the Caseworthy MIS (management information system) or other electronic databases including enrollment data, resume, case notes, placement data, and other information. Contact job seekers to determine if they are successfully employed and if they need continued services from Goodwill. Maintains and reports, job placements, and other performance statistics monthly. Provides community assistance information to callers and visitors by referring to resource materials and having a working knowledge regarding community resources. Provides tours and explanations of services as needed. Other duties as assigned. Demonstrates expertise with Microsoft Office Suite and client database assuring case information is accurately recorded. Follows, enforces, and provides training to ensure that all safety rules and regulations are followed. OTHER JOB FUNCTIONS: Functions as a referral source for those needing the services of other agencies. Markets other Goodwill services to outside organizations and individuals. Other duties as required. EDUCATIONAL REQUIREMENTS: High school graduate or GED. Associate's degree or specialized training in vocational or rehabilitation services preferred. Experience in job development or job placement is a plus. Bilingual abilities are a plus (but not required). PHYSICAL REQUIREMENTS: Talking, hearing, reaching, handling, fingering, seeing, depth perception Lifting/Carrying/Pushing/Pulling: Light Work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects, or walking or standing to a significant degree. SPECIAL REQUIREMENTS: Must be at least 21 years old. Must have a valid Oklahoma driver's license, with a good driving record. Must maintain appropriate requirements for legal vehicle operation, including current automobile insurance inspection, and license plate. Must be eligible for a positive outcome on required criminal conviction background check. Must maintain compliance with Goodwill's Drug and Alcohol Abuse Policy. Goodwill considers this a safety sensitive position because it includes tasks or duties that Goodwill reasonably believes could affect the safety and health of the employee or others.

Job Description Job Title: Employee Resource Specialist Department: Employee Experience Reports To: Director Employee Experience Job Function: Administration Job Code: The Employee Resource Specialist is a mobile, field-based role responsible for connecting with employees across multiple locations to promote awareness of available support services, distribute wellness items (e.g., snacks), and foster a sense of belonging and appreciation. This role does not serve as an advocate or handle complaints, but rather acts as a connector and morale booster, ensuring employees feel seen, supported, and informed. Essential Duties & Responsibilities: Conduct regular site visits to engage with employees in a friendly, approachable manner. Distribute wellness items (e.g., snacks, resource flyers) to promote a positive work environment. Share information about available wraparound and safety net services, including internal programs and community resources. Serve as a liaison between employees and internal support teams. Facilitates and assists with the employee mentor program. Provides referrals for specialized career and life circumstance counseling and interpersonal guidance when indicated. Observe and report general trends or opportunities to leadership. Support company-wide wellness and appreciation initiatives, including events, campaigns, and recognition efforts. Attends team meetings, in-service training, seminars, regular and ad hoc team meetings as assigned. Maintain confidentiality and respect employee privacy at all times. Track site visits and engagement activities for reporting and continuous improvement. Educational Requirements: High school diploma or equivalent required; associate's or bachelor's degree in human services, communications, or related field preferred. 1+ years of experience in customer service, community outreach, or employee engagement. Other Requirements: Ability to maintain Goodwill's Drug‑Free Workplace and safety‑sensitive standards. Ability to work independently and travel between multiple sites. Basic proficiency with email, mobile apps, and documentation tools. Collaborates effectively with internal departments and external partners to support organizational goals. Demonstrated commitment to inclusivity, empathy, and cultural humility. Demonstrates the ability to identify needs and connect individuals with appropriate support services. Shares information clearly, respectfully, and in a manner that fosters understanding. Strong interpersonal and communication skills; ability to build trust and rapport quickly. Successful completion of background check and drug screening. Upholds discretion and builds trust by handling sensitive information responsibly. Valid driver's license and reliable transportation required. Work Conditions & Physical Requirements: Frequent travel between sites; mileage reimbursement provided. Occasional lifting (up to 20 lbs.) for transporting snacks and materials. Flexible schedule may include early mornings or occasional weekends to align with site needs.

Job Description Functions as an advocate and coordinates job requirements such as task acquisition, worker socialization, and community integration. Completes all necessary paperwork and reports regarding employment services for the supported worker. NO PRIOR EXPERIENCE REQUIRED; PAID TRAINING PROVIDED UPON HIRE. ELIGIBLE FOR BENEFITS JOB SCHEDULE Sites open Monday-Saturday 9am-7pm and Sunday 12pm-6pm for $16.00 per hour, plus benefits. ESSENTIAL JOB FUNCTIONS Determines strengths and needs of service recipient regarding community job share employment. Models the job for the service recipient, using the correct techniques required by the organization. Ensures that employer quality and quantity standards are maintained by fully training the service recipient to perform all aspects of the job, and by actually performing the job until independence is achieved in order to maintain production quotas. Interacts with and instructs individuals with reinforcement for positive behavior; and promotes social integration, worker socialization, proper communication skills, and positive work attitudes. Completes documentation of supported workers performance towards completion of goals, monthly reports to referral/funding source, vocational assessments of service recipients, and incident/accident reports as necessary. Completes job trainings and in-service trainings as determined by the organization and required by the funding source. Provides daily status report of job performed to report to the funding source. Reviews and is familiar with Company safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and safety meetings. Maintains current certifications in First Aid and CPR and administers First Aid and CPR as required. Goodwill may provide training for certification and maintenance of First Aid and CPR. OTHER JOB FUNCTIONS Attends team meetings in the capacity of a vocational professional and reports on progress of supported worker, as well as plans for future service needs. Maintains secure environment by following safety procedures of the Company. May transport individual(s) served to team meeting or work events. Other duties as assigned. EDUCATIONAL REQUIREMENTS High school graduate, minimum age of 21, and with the ability to pass required competency-based training. PHYSICAL REQUIREMENTS Climbing, balancing, talking, hearing, stooping, kneeling, crouching, reaching, handling, fingering, seeing, and depth perception. Lifting/Carrying/ Pushing/Pulling: Medium Work -- Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. SPECIAL CONTRACTUAL REQUIREMENTS Must be at least 21 years old. Must have a valid Oklahoma driver's license, with a good driving record. Must maintain appropriate requirements for legal vehicle operation, including current automobile insurance inspection, and license plate. Must be eligible for a positive outcome on required State of Oklahoma criminal conviction background check. Must maintain Goodwill's Drug-Free Workplace. Must maintain use of cell phone. Goodwill considers this a safety sensitive position because it includes tasks or other duties that Goodwill reasonably believes could affect the safety and health of the employee or others. Maintain required immunization record or waivers.

Job Description About the Role: As a Maintenance I in the Retail Trade industry, your main responsibility will be to ensure the smooth operation and maintenance of the store's facilities and equipment. You will play a crucial role in creating a safe and comfortable environment for both customers and employees. Your attention to detail and problem-solving skills will be essential in identifying and resolving any maintenance issues that may arise. By effectively managing the store's maintenance needs, you will contribute to the overall success of the business. Minimum Qualifications: High school diploma or equivalent. Previous experience in a maintenance role, preferably in a retail or similar environment. Strong knowledge of basic maintenance tasks, such as plumbing, electrical, and carpentry work. Ability to use hand and power tools safely and effectively. Excellent problem-solving and time management skills. Preferred Qualifications: Certification or training in a specific trade, such as HVAC, plumbing, or electrical work. Experience with preventive maintenance programs. Knowledge of safety regulations and procedures. Ability to read and interpret technical manuals and blueprints. Strong communication and interpersonal skills. Responsibilities: Perform routine maintenance tasks, such as repairing or replacing fixtures, equipment, and furniture. Conduct regular inspections to identify any potential maintenance issues and address them promptly. Respond to maintenance requests from store management and prioritize tasks based on urgency. Collaborate with external contractors and vendors to ensure timely and high-quality repairs and installations. Maintain accurate records of maintenance activities, including work orders, repairs, and inspections. Skills: In this role, your required skills in basic maintenance tasks, such as plumbing, electrical, and carpentry work, will be used daily to ensure the store's facilities and equipment are in optimal condition. Your problem-solving skills will be crucial in identifying and resolving any maintenance issues that may arise. Additionally, your ability to use hand and power tools safely and effectively will be essential in performing routine repairs and replacements. Your strong time management skills will help you prioritize tasks and respond to maintenance requests in a timely manner. In terms of preferred qualifications, your knowledge of safety regulations and procedures will be valuable in maintaining a safe environment for everyone in the store. Your ability to read and interpret technical manuals and blueprints will aid in understanding complex maintenance tasks. Finally, your strong communication and interpersonal skills will be beneficial in collaborating with external contractors and vendors to ensure high-quality repairs and installations.

Job Description At Goodwill, your work changes the lives of people with barriers to employment. You can make a difference! Goodwill is a rewarding place to work that gives you opportunities to learn and grow through cross-training and advancement opportunities. As a Cashier - Outlet Store, you will process customer purchases efficiently and accurately while ESSENTIAL JOB FUNCTIONS Providing excellent customer service in a fast-paced outlet setting. Greet customers in a friendly and professional manner. Operate the cash register and handle transactions accurately, including cash, credit, and debit payments. Weigh and price items according to outlet store policies. Maintain knowledge of current promotions, policies, and pricing structures. Assist customers with questions about products, pricing, and store policies. Bag or package items efficiently and securely. Ensure a clean and organized checkout area, including restocking necessary supplies. Follow all loss prevention and safety procedures. Assist in sorting, stocking, and organizing merchandise as needed. Provide support for other store operations as requested by management. OTHER JOB FUNCTIONS Assist with maintaining a safe and organized work environment. Other duties as assigned. PHYSICAL REQUIREMENTS Standing, bending, lifting, and walking for extended periods. Lifting/Carrying: Ability to lift/move up to 25 lbs. Working in a warehouse-style outlet store with varying temperatures. Frequent interaction with large bins of merchandise and handling a high volume of transactions. AN EQUAL OPPORTUNITY EMPLOYER Goodwill is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Goodwill does not discriminate against any person but rather bases all employment decisions on an individual's demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, or veteran status. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge. This is a non-management position. This is a full-time position.

Job Description Job Title: Site Coordinator VITA (Seasonal) Reports to: Chief Information Officer Job Code: 0005 The Site Coordinator is responsible for overseeing the daily operations of a VITA site, ensuring compliance with IRS standards, supervising volunteers, and maintaining quality service delivery to taxpayers. Key Responsibilities: Training provided by Goodwill Industries of Tulsa Complete required IRS certifications, including Site Coordinator Training, Site Coordinator Test (80% or higher), Volunteer Standards of Conduct, and Intake/Interview & Quality Review. Verify that all volunteers are properly certified, have signed Volunteer Standards of Conduct Agreement Form, and present valid government-issued photo identification before performing duties. Develop and maintain volunteer schedules to ensure adequate site coverage, resources, and equipment. Oversee volunteer roles, ensuring proper access levels in tax preparation software and adherence to IRS guidelines. Monitor the intake, interview, and quality review processes to ensure compliance with IRS Quality Site Requirements (QSR). Share Volunteer Tax Alerts (VTA), Quality Site Requirement Alerts (QSRA), and technical updates with volunteers throughout the filing season. Ensure taxpayer identification and documentation are properly verified, and that returns are prepared within scope. Supervise volunteers, provide ongoing guidance, and recognize contributions at the end of the filing season. Skills & Experience Must be at least 21 years old. Excellent interpersonal skills. Must have a valid Oklahoma driver's license, with a good driving record. Must maintain appropriate requirements for legal vehicle operation, including current automobile insurance and license plate. Must be eligible for a positive outcome on the required State of Oklahoma criminal conviction background check. Maintains confidentiality and adheres to HIPAA regulations. Must maintain Goodwill's Drug-Free Workplace. Must be able to interact with a diverse population. . Must have demonstrated proficient knowledge of computer programs to include word processing, spreadsheet, database, and email functions. Goodwill considers this a safety sensitive position because it includes tasks or duties that Goodwill reasonably believes could affect the safety and health of the employee or others. Education & Certifications High school graduate with secretarial training and demonstrated proficiency using a personal computer, with similar level of experience for at least one year. Physical Requirements Balancing, talking, hearing, stooping, reaching, handling, fingering, depth perception, seeing and accommodation. Lifting/Carrying/Pushing/Pulling: Light Work - Lifting 25 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.

The VITA Program Manager is responsible for the full administration, growth, and operational success of the Volunteer Income Tax Assistance (VITA) program. This role oversees tax site operations, volunteer recruitment and training, quality control processes, and compliance with IRS guidelines. The Program Manager supervises Site Coordinators, volunteers, and temporary staff, ensuring high-quality service delivery and an efficient, client-centered experience. Training and ongoing support will be provided by Goodwill Industries of Tulsa. Essential Functions Lead overall strategy, growth, marketing, and performance of the VITA Program. Supervise full time staff, volunteers, and seasonal workers. Recruit, train, schedule, and support VITA volunteer tax preparers. Increase program efficiency, including appointment scheduling, return preparation flow, client experience, and referrals to financial stability services. Build and maintain partnerships to expand the volunteer and client base. Ensure all tax sites comply with IRS VITA requirements, policies, and standards of conduct. Provide on-site operational oversight, including conducting Quality Reviews (QRs) when Site Coordinators are unavailable. Answer taxpayer questions regarding federal tax law or individual tax returns. Prepare and compile end-of-season reports for program review and evaluation. Knowledge, Skills, and Abilities Supervisory or management experience strongly preferred. Experience preparing individual income tax returns or working as an income tax accountant preferred. Ability to successfully complete and pass all required IRS VITA certifications at the Advanced level (training materials provided). Familiarity with tax preparation software and comfort learning new systems. Strong leadership skills and ability to manage both volunteers and paid staff in a high-volume environment. Ability to work independently, prioritize tasks, and manage multiple deadlines simultaneously. Flexibility and reliability, with the ability to work Tuesday-Saturday during tax season and Monday-Friday outside of tax season. Demonstrated ability to work effectively with diverse populations, including individuals in crisis or transition. Excellent communication, customer service, and interpersonal skills. Physical Demands Occasional walking or standing required. Most duties performed while seated.

Job Description Job Title: Functional Trainer Department: Employee Experience Reports To: Director Employee Experience Job Function: Administration Job Code: The Functional Trainer supports Goodwill Industries of Tulsa's mission by ensuring all new and existing employees in the Retail and Processing departments are trained effectively in functional processes. This role ensures consistency, compliance, and operational excellence through the implementation and monitoring of Standard Operating Procedures (SOPs) and company policies. Essential Duties & Responsibilities: Develop and deliver functional training programs based on SOPs and policies for Retail and Processing departments. Conduct in-person and virtual training sessions using blended learning methods (classroom, e-learning, coaching, experiential). Audit and monitor adherence to SOPs and policies, providing feedback and retraining as needed. Collaborate with department managers and SMEs to identify training needs and update curriculum accordingly. Create and maintain training materials including manuals, visual aids, and online tutorials. Track and report training effectiveness, participation, and outcomes. Support Train-the-Trainer initiatives and mentor internal trainers. Ensure training accommodates diverse learning styles and accessibility needs. Stay current with industry trends and operational changes to keep training relevant. Maintain certifications in First Aid and CPR and administer as required. Promote a culture of safety, compliance, and continuous improvement. Other Job Functions: Maintain high attention to detail and strong organizational skills. Communicate effectively both verbally and in writing. Use Microsoft Office Suite and e-learning development tools proficiently. Maintain confidentiality and adhere to HIPAA regulations. Perform other duties as assigned. Other duties as assigned. Educational Requirements: Associates degree required. Minimum two years of experience in training and development, preferably in retail or operational environments. Experience with adult learning principles and instructional design, is preferred. Other Requirements: Ability to maintain Goodwill's Drug‑Free Workplace and safety‑sensitive standards. Ability to work independently and travel between multiple sites. Basic proficiency with email, mobile apps, and documentation tools. Collaborates effectively with internal departments and external partners to support organizational goals. Demonstrated commitment to inclusivity, empathy, and cultural humility. Demonstrates the ability to identify needs and connect individuals with appropriate support services. Shares information clearly, respectfully, and in a manner that fosters understanding. Strong interpersonal and communication skills; ability to build trust and rapport quickly. Successful completion of background check and drug screening. Upholds discretion and builds trust by handling sensitive information responsibly. Valid driver's license and reliable transportation required. Work Conditions & Physical Requirements: Frequent travel between sites; mileage reimbursement provided. Occasional lifting (up to 20 lbs.) for transporting snacks and materials. Flexible schedule may include early mornings or occasional weekends to align with site needs.

Job Description The Career Academy Manager is responsible for coaching, development, and work production of all assigned staff. The Career Academy Manager is committed to achieving programmatic goals, ensuring high-quality services and program alignment to the mission of Goodwill Industries of Tulsa, Inc. This position assures compliance with licensing and credentialing bodies, including but not limited to: Oklahoma Board of Private Vocational Schools; Council on Law Enforcement and Education Training; and Tulsa Technology Center. Essential Duties & Responsibilities: Oversee and manage day-to-day operations, supervising Career Navigators, Instructors, and contract instructors, some evenings are required. Ability to analyze workforce-related trends to provide workforce development training and career navigation strategies and solutions. Recruit, mentor, and conduct annual Career Academy staff evaluations. Partner directly with the Chief Mission Officer in developing and implementing mission-based, annual plans and strategies leading to measurable outcomes for program participants. Prospect, recruit, and maintain employer partnerships creating pathways to industry-specific employment opportunities for Career Academy clients and graduates. Lead effort to build and maintain partnerships producing participant referrals in collaboration among nonprofit, State, and community action groups. Work closely with OKDHS, ensuring compliance related to SNAP or other barrier-removing, client-centered benefits. Assure the successful implementation of annual plans and KPI's to meet and exceed program and organizational goals. Provide program recruitment strategy and monitor workflow and processes aligned with enrollment standards. Assist in setting program budgets, maintain accurate financial records, code and submit invoices and department expenditures in a timely fashion Other Job Functions: Oversee job placement and client follow-up process. Provide supervision and fidelity to policy and best practices related to intake, enrollment, assessment, career goal setting, and ensure electronic documentation in the program's electronic CRM (Customer Relationship Management system); ensures compliance with HIPAA policy where necessary. Maintains a positive, public-facing presence as a Goodwill representative in the community. Maintain confidentiality and adhere to all Goodwill policies, including safety, ethics, and EEO. Other duties as assigned. Educational Requirements: Bachelor's degree in Business, Social Work, Mental Health or related discipline required. Master's degree preferred. Other Requirements: 3+ years of previous experience in workforce development, counseling, health, business, or related field. 3+ years of supervisory or management experiences. Ability to manage multiple projects simultaneously and meet deadlines. Exceptional leadership, communication, and change‑management skills.

Job Description IF THESE SIX PHRASES DESCRIBE YOU, WE NEED YOU ON OUR TEAM! Ready to work Strong interpersonal skills Eager to learn Positive attitude Dependable Team player Must have five years supervisory experience and merchandising skills. Must have excellent customer service skills. Must feel comfortable addressing employee and customer concerns. Must be able to work the full scope of operation hours. Must have clean criminal record and MVR. Driver's license and insured vehicle required. Fulltime with benefits. No late hours. Salaried position. POSITION SUPERVISES: Assistant Manager I, Assistant Manager II, Customer Service Manager(s), Sales Associate(s) JOB SUMMARY: The Store Manager is responsible for managing the retail store's daily operations, including the production room activities and the sales floor, providing an optimum shopping environment for the customers. This includes customer service, stocking, merchandising, inventory control, budgeting, and record keeping. Also included are the overall production efficiency, housekeeping standards, safety standards, loss prevention, and coordination of merchandise flow. The Store Manager is responsible for clearly defining roles, responsibilities, and requirements for their direct reports and holding each accountable by setting specific performance expectations, providing necessary training and development, personally following up, and giving consistent and candid feedback. ESSENTIAL JOB FUNCTIONS: Responsible for the assigned store's sales, profit, and marketing plan. Evaluates sales results against plan and inventory levels and takes appropriate action as necessary. Controls costs related to store operations following budgeted allowance. Ensures that proper merchandising, visual displays, and space allocation follow merchandising plans to meet projections for sales per square foot and average sales per transaction. Interviews, trains, supervises, evaluates, and coaches employees to ensure adequate staffing of the store. Completes all personnel records and reports while maintaining the confidentiality of the employee and the company. Conducts regular monthly store meetings, which include a focus on safety in-store operations. Provides feedback to management to enhance the communication process. Ensures all employees provide friendly, courteous customer service and satisfaction. Responds to requests for management assistance in a helpful and accommodating manner. Supports the mission of Goodwill by exhibiting a willingness to employ and supervise persons with barriers to employment. Trains, supervises, and evaluates clients/trainees assigned to the store in consultation with vocational staff. Responsible for the accurate handling of donated assets. Verifies quantity, quality, and dollar value of merchandise received in the store. Evaluates the pricing of goods and makes and reports any necessary adjustments according to established procedure. Follows company pricing guidelines to determine the value and price of some merchandise, such as housewares, shoes, books, and electronics. Completes all reports and documents that are to be submitted on a daily, weekly, and monthly basis. Ensures the accuracy and timeliness of all written reports Controls inventory and loss of merchandise due to errors, internal shrinkage, and shoplifting. Take appropriate action to prevent such losses. Ensures that a member of management oversees store operations in the absence of the Store Manager. Maintains security of all cash and store receipts. Arranges daily deposits to be taken to the bank by authorized management personnel. Directs and monitors Assistant Managers and CSM in managing their assigned areas of responsibility. Attends all virtual and in-service meetings and training sessions. Represents the company and its mission within the community. Promotes the store by interacting with other business leaders and participating in community events. Such activities will be coordinated with the Chief Marketing & Development Officer, Vice President of Retail, and the District Retail Manager. Observe retail competitors' practices and evaluate the impact of the competition on Goodwill operations. Performs all essential responsibilities common to all Goodwill store management positions, i.e. Performs cash register transactions. Tends to any after-hours emergencies that occur in the store. Addresses facility maintenance and security issues. Monitors the proper use of store equipment to minimize the need for repairs and replacement. Performs all functions of the opening and closing of the store. Directs and performs housekeeping and recovery duties. Follows, enforces, and provides training to ensure that all safety rules and regulations are followed. Completes and submits any necessary forms and reports immediately, but no longer than 24 hours when an incident occurs. OTHER REQUIREMENTS: At least 21 years of age. Must be able to work any shift. Experienced in Microsoft Office: Word, Excel, and Outlook. Ability to communicate effectively in English orally and in writing. Have a valid resident state driver's license with a safe driving record. Must have a cell phone. Eligible for a positive outcome on required resident state criminal conviction background check. Maintain appropriate requirements (including current automobile insurance and license plates) for legal vehicle operation and a vehicle for store-related travel. Must maintain Goodwill's Drug-Free Workplace. Goodwill considers this a safety-sensitive position because it includes tasks or duties that could affect the safety and health of the employee or others. QUALIFICATIONS EDUCATION Accredited Associates Degree or equivalent. Experience may be substituted for education on a two-years to one-year basis. Training is over a period of up to and including six months EXPERIENCE Five years of management-level experience in retail sales or a related environment, including a minimum of two years' experience interviewing/hiring for entry-level positions and conducting employee performance management, including separations. PHYSICAL REQUIREMENTS: Climbing, balancing, talking, hearing, stooping, crouching, reaching, handling, fingering, feeling, and seeing. Lifting/Carrying: Medium work-- Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. Pushing/Pulling: Heavy work--Pushing/Pulling 100 lbs. maximum with frequent pushing/pulling of objects weighing up to 50 lbs. AN EQUAL OPPORTUNITY EMPLOYER Goodwill is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Goodwill does not discriminate against any person, but rather bases all employment decisions on an individual's demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, or veteran status. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge. This is a management position This is a full time position

Job Description About the Role: As a Retail Associate, your main responsibility will be to assist in the day-to-day operations of our retail store, which sells donated goods to support our organization's mission. You will play a crucial role in ensuring a positive shopping experience for our customers and in maximizing the revenue generated from the sale of donated items. Your end goal is to contribute to the success of our organization by efficiently managing the flow of donated goods, maintaining a clean and organized store, and providing excellent customer service. Minimum Qualifications: High school diploma or equivalent. Previous experience in a retail or customer service role. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills for cash handling and pricing. Preferred Qualifications: Experience working in a thrift store or similar retail environment. Knowledge of fashion trends and brands. Familiarity with operating a cash register and handling cash transactions. Ability to lift and carry heavy items. Experience working with diverse customer populations. Responsibilities: Receive and sort donated goods, ensuring they are in good condition and suitable for sale. Price and tag items according to established guidelines, ensuring accurate and competitive pricing. Maintain a clean and organized store environment, including restocking shelves and arranging displays. Assist customers in finding and selecting items, providing friendly and knowledgeable customer service. Operate the cash register, handling transactions accurately and efficiently. Skills: In this role, you will utilize your strong communication and interpersonal skills to provide excellent customer service and assist customers in finding the right items. Attention to detail and organization skills are essential for receiving, sorting, and pricing donated goods. Basic math skills will be used for cash handling and pricing items accurately. Additionally, your ability to work in a fast-paced environment and handle multiple tasks will be crucial in maintaining a clean and organized store. Preferred qualifications such as knowledge of fashion trends and brands, experience with cash handling, and the ability to lift heavy items will further enhance your effectiveness in this role.

Job Description Assists in managing all phases of the operation of the store in accordance with Goodwill policies and provides an optimum shopping environment for its customers. Is responsible for assisting the Store Manager and the Assistant Manager I in all duties required to efficiently run the store on a daily basis. MANAGEMENT POSITIONPER HOUR PLUS BENEFITS ESSENTIAL JOB FUNCTIONS Participates in the development and implementation of plans to meet daily sales goals and to increase the average sale per transaction and sales per square foot in assigned store. Participates as a member of the store management team in performing and supervising activities related to merchandise arrangement, visual displays, and space allocation according to merchandising plan. Will manage a division of the store layout as an assigned “area of responsibility." Area of responsibility will vary by assignment. Supervises employees in association with senior members of management and acts as the manager on duty in the absence of the Store Manager and the Assistant Manager I. Ensures that all employees provide friendly, courteous customer service and satisfaction. Responds to requests for management assistance in a helpful and accommodating manner. Supports the mission of Goodwill by exhibiting a willingness to employ and supervise persons with barriers to employment. May assist with training and supervising of client/trainees assigned to the store as directed by the store manager. Verifies quantity, quality and dollar value of merchandise received in the store. Evaluates pricing of goods and makes and reports any necessary adjustments according to established procedure. Determines the value and price of some merchandise such as housewares, shoes, purses, books and electronics in accordance with company pricing guidelines. Completes all reports and documents that are to be submitted on a daily, weekly and monthly basis. Assists in the control of inventory and loss of merchandise due to errors, internal shrinkage and shoplifting. Takes appropriate action in preventing such losses under the direction of the Store Manager. Maintains security of all cash and store receipts. Travels to the bank to make deposits or change purchases as authorized by senior members of management. Attends all in-service training sessions, including First Aid/CPR training as scheduled. Performs all basic responsibilities common to all Goodwill store management positions, i.e.: performs cash register transactions Attends to any after-hours emergencies that occur in the store in the absence of the store manager. Addresses facility maintenance and security issues in the absence of the store manager Monitors the proper use of store equipment to minimize need for repairs and replacement Performs any and all functions pertaining to the opening and closing of the store. Directs and performs housekeeping and recovery duties. In the absence of his/her supervisor, follows, enforces and provides training to ensure that all safety policies, rules and regulations are followed. Completes and submits any necessary forms and/or reports immediately, but no longer than within 24 hours, when an incident occurs. Maintains current certifications in First Aid and CPR and administers First Aid and CPR as required. OTHER JOB FUNCTIONS Answers the phone, relays information and makes store announcements. Moves and maneuvers shipping racks, shipping carts, small pieces of furniture and electrical/mechanical appliances and small display fixtures. Performs light housekeeping duties as needed. Keeps floor and fixtures cleared of discarded or fallen merchandise. Monitors dressing rooms and assists cashiers in returning garments to proper display racks. Places inventory into stock in proper category by size and color. Pulls merchandise by tag number for return to the processing plant. Accurately records the category and quantity on a merchandise return voucher. Other duties as assigned. OTHER REQUIREMENTS Must have two years customer service experience, preferably in retail apparel management. Must have two years supervisory experience and merchandising skills. Must have insured vehicle to be used for store-related travel. Must have home or cell phone. Must be 21 years of age. Must have a valid resident driver's license, with a good driving record. Must be eligible for positive outcome on required resident state criminal conviction background check. Must maintain appropriate requirements for legal vehicle operation including current automobile insurance and license plates. Must maintain compliance with Goodwill's Drug and Alcohol Abuse Policy. Goodwill considers this a safety sensitive position because it includes tasks or duties that Goodwill reasonably believes could affect the safety and health of the employee or others. EDUCATIONAL REQUIREMENTS High school diploma or equivalent required. Ability to calculate figures and amounts such as discounts, proportions and percentages. Training is over a period up to and including six months. PHYSICAL REQUIREMENTS Climbing, balancing, talking, hearing, stooping, crouching, reaching, handling, fingering, feeling and seeing. Lifting/Carrying: Medium work -- Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Pushing/Pulling Heavy work - -Pushing/Pulling 100 lbs. maximum with frequent pushing/pulling of objects weighing up to 50 lbs. AN EQUAL OPPORTUNITY EMPLOYER Goodwill is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Goodwill does not discriminate against any person, but rather bases all employment decisions on an individual's demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, or veteran status. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge. This is a management position This is a full time position

Job Description About the Role: As a Retail Associate, your main responsibility will be to assist in the day-to-day operations of our retail store, which sells donated goods to support our organization's mission. You will play a crucial role in ensuring a positive shopping experience for our customers and in maximizing the revenue generated from the sale of donated items. Your end goal is to contribute to the success of our organization by efficiently managing the flow of donated goods, maintaining a clean and organized store, and providing excellent customer service. Minimum Qualifications: High school diploma or equivalent. Previous experience in a retail or customer service role. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills for cash handling and pricing. Preferred Qualifications: Experience working in a thrift store or similar retail environment. Knowledge of fashion trends and brands. Familiarity with operating a cash register and handling cash transactions. Ability to lift and carry heavy items. Experience working with diverse customer populations. Responsibilities: Receive and sort donated goods, ensuring they are in good condition and suitable for sale. Price and tag items according to established guidelines, ensuring accurate and competitive pricing. Maintain a clean and organized store environment, including restocking shelves and arranging displays. Assist customers in finding and selecting items, providing friendly and knowledgeable customer service. Operate the cash register, handling transactions accurately and efficiently. Skills: In this role, you will utilize your strong communication and interpersonal skills to provide excellent customer service and assist customers in finding the right items. Attention to detail and organization skills are essential for receiving, sorting, and pricing donated goods. Basic math skills will be used for cash handling and pricing items accurately. Additionally, your ability to work in a fast-paced environment and handle multiple tasks will be crucial in maintaining a clean and organized store. Preferred qualifications such as knowledge of fashion trends and brands, experience with cash handling, and the ability to lift heavy items will further enhance your effectiveness in this role. AN EQUAL OPPORTUNITY EMPLOYER Goodwill is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Goodwill does not discriminate against any person, but rather bases all employment decisions on an individual's demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, or veteran status. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge.

Job Description The WRO Program Manager is responsible for the quality of service, coaching, training, development, and work production of all assigned staff. The Manager is committed to achieving all programmatic goals and objectives outlined in the Work Ready Oklahoma (WRO) contract and ensuring that the local WRO site provides high-quality services and that the program is in alignment with the WRO mission. This position will work closely with the Training and Technical Assistance (TTA) provider to coordinate monthly workshops and delivery of the WRO curriculum. The Program Manager is responsible for developing and maintaining relationships with education and training providers, employment partners, OKDHS staff, and other community resource organizations to contribute to participant outcomes. Essential Duties & Responsibilities: Oversee and manage day-to-day operations while supervising and training Employment and Job Coach team members. Support the WRO Program Director in developing objective performance measurements to ensure all employees have consistent, high-quality evaluation and goal-setting procedures Assist the WRO Program Director to recruit, hire, and oversee training and orientation of all staff members. Leads program participant and employer recruitment events onsite and extending into the community, on a continual basis, to increase program reach, improve outcomes, and cultivate new and existing partnerships. Manage daily interactions between WRO team members and WRO participants providing coaching, direction, and oversight to the use of barrier removing resources. Providing facilitation and hands-on coaching during WRO work readiness workshops to complement the distance learning content with program fidelity. Review participant evaluations to determine how services can be improved Collaborate with the TTA provider to coordinate monthly workshops and delivery of the WRO curriculum to low-income adults and underserved communities Maintain and analyze accurate workshop data, including attendance rosters, assessments, and other required reporting documentation. Develop expertise with program database management, including but not limited to ERGO and Caseworthy electronic database systems management. Leads, maintains, and provides oversight for HIPAA compliance among program team members concerning participant documents that are considered Protected Health Informaiton Information. Ensure information is properly recorded and communicated to the Program Director, OKDHS, and the TTA team Other Job Functions: Collaborates with other Goodwill workforce development programs to create a greater impact on participant outcomes and organizational recognition. Keeps an inventory of program collateral, curriculum, and consumables communicating all needs to the WRO Program Director. Coordinates required training, virtual and in person, for all team members, which includes multi-day, out-of-town events. Coordinates and executes the WORKlahoma Job Fair twice per year and other community events. Maintain confidentiality and adhere to all Goodwill policies, including safety, ethics, and EEO. Occasional evening and weekend responsibilities apply. Other duties as assigned. Educational Requirements: Bachelor's degree in organizational management, business administration, social work, or a related field. At least three years of experience with project management and supervisory roles. Other Requirements: Integrity, credibility, and a commitment to and passion for the program's mission. Strong organizational, problem-solving, and decision-making skills; accuracy; and attention to detail. Strong written and verbal communication skills, including public speaking and ability to share information in a compelling way about the program's mission and projects. Ability to devise short- and long-term plans and implement them. Expertise in project management and budgeting. Ability to collaborate with diverse groups, both internal and external. Self-motivation, with an attitude toward work that is resourceful and innovative.

Job Description About the Role: As an Assistant Manager I in the Retail Trade industry, you will play a crucial role in supporting the overall operations and success of the store. Your main objective will be to assist the Store Manager in achieving sales targets, maintaining high levels of customer satisfaction, and ensuring the smooth functioning of daily operations. You will be responsible for overseeing the store in the absence of the Store Manager, managing a team of sales associates, and ensuring that all store policies and procedures are followed. Additionally, you will contribute to the development and implementation of strategies to drive sales and improve the overall performance of the store. Minimum Qualifications: Previous experience in a retail environment, preferably in a supervisory or assistant management role. Strong leadership and communication skills, with the ability to motivate and inspire a team. Excellent customer service skills, with a focus on building and maintaining positive customer relationships. Proficiency in point-of-sale systems and other retail software. Ability to work a flexible schedule, including evenings, weekends, and holidays. Preferred Qualifications: Bachelor's degree in Business Administration or a related field. Experience in visual merchandising and store layout design. Knowledge of inventory management and loss prevention techniques. Experience with sales forecasting and budget management. Bilingual proficiency in English and Spanish. Responsibilities: Assist the Store Manager in achieving sales targets and KPIs by implementing effective sales strategies and providing exceptional customer service. Oversee the daily operations of the store, including opening and closing procedures, cash handling, and inventory management. Supervise and train a team of sales associates, providing guidance and support to ensure they deliver excellent customer service and meet sales goals. Maintain a clean and organized store environment, ensuring merchandise is properly displayed and stocked. Contribute to the development and implementation of marketing and promotional activities to drive customer traffic and increase sales. Skills: In this role, you will utilize your strong leadership and communication skills to effectively manage a team of sales associates and ensure the store operates smoothly. Your customer service skills will be essential in providing exceptional service to customers and building positive relationships. Proficiency in point-of-sale systems and other retail software will enable you to efficiently handle transactions and manage inventory. Additionally, your ability to work a flexible schedule will allow you to adapt to the changing needs of the store. Preferred qualifications such as a degree in Business Administration or experience in visual merchandising will further enhance your ability to drive sales and create an appealing store environment.

Job Description About the Role: As a Retail Associate, your main responsibility will be to assist in the day-to-day operations of our retail store, which sells donated goods to support our organization's mission. You will play a crucial role in ensuring a positive shopping experience for our customers and in maximizing the revenue generated from the sale of donated items. Your end goal is to contribute to the success of our organization by efficiently managing the flow of donated goods, maintaining a clean and organized store, and providing excellent customer service. Minimum Qualifications: High school diploma or equivalent. Previous experience in a retail or customer service role. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills for cash handling and pricing. Preferred Qualifications: Experience working in a thrift store or similar retail environment. Knowledge of fashion trends and brands. Familiarity with operating a cash register and handling cash transactions. Ability to lift and carry heavy items. Experience working with diverse customer populations. Responsibilities: Receive and sort donated goods, ensuring they are in good condition and suitable for sale. Price and tag items according to established guidelines, ensuring accurate and competitive pricing. Maintain a clean and organized store environment, including restocking shelves and arranging displays. Assist customers in finding and selecting items, providing friendly and knowledgeable customer service. Operate the cash register, handling transactions accurately and efficiently. Skills: In this role, you will utilize your strong communication and interpersonal skills to provide excellent customer service and assist customers in finding the right items. Attention to detail and organization skills are essential for receiving, sorting, and pricing donated goods. Basic math skills will be used for cash handling and pricing items accurately. Additionally, your ability to work in a fast-paced environment and handle multiple tasks will be crucial in maintaining a clean and organized store. Preferred qualifications such as knowledge of fashion trends and brands, experience with cash handling, and the ability to lift heavy items will further enhance your effectiveness in this role.