Goodwill Of Greater Washington jobs - 49 jobs

Provides excellent customer service as a point of contact to retail customers and maintains the sales floor to ensure and exciting shopping experience. Partners with team members in a fast-paced environment to expedite merchandise for sale and display on the sales floor; provides operational sales and support to management team. These positions also are responsible for sorting, processing and preparing donated merchandise. All team members are accountable for behaving in accordance with divisional and organizational values and expectations. Opportunities are available for Full and Part time positions. Positions Include: -Sales Associate -Donation Attendant -Merchandise Processor -Team Leader (Hourly)

Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Operates various equipment to include baling machines to produce bales for sale to salvage or recycle vendors and responsible for transporting materials utilizing a sit-down forklift. Must adhere to all safety policies and wearing all required personal protective equipment at all times. Essential Duties and Responsibilities: Safeguards company property, including donated goods. Reports any incidents of theft or misappropriation or unauthorized possession of company property. Safeguards equipment including forklifts and bale machines. Responsible for clearing debris or material that will damage equipment. Ensures proper load handling and that each machine is in working order to safely operate. Takes direction from leadership with a positive attitude. May be cross-trained to provide support to all departments in the Retail Operations Center (ROC), including processing donations. Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately takes action and/or reports any unsafe or potential hazards. Manually transfers donated goods from Gaylord (merchandise container) to baling machine. Operates baling machine to compress goods into bales. Loads and unloads merchandise containers from trailers and straight trucks, ensuring safety at all times. Operates hydraulic lift and/or pallet jack to move merchandise containers. Performs pre-shift forklift and tipper machine inspection, to include fluid checks, safety precautions, etc. Follows Lockout/Tagout procedure if equipment is deemed unsafe or inoperable and notifies leadership. Performs visual inspection of contents and manually removes any breakable materials. Sweeps and/or dusts daily. Sweeps and mops floors, and washes walls around baling machines, as directed. Must follow daily product placement plan schematic. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent experience. Must possess a Forklift Certification Certificate or be able to pass our Forklift Certification class. Ability to be trained and take direction. Ability to speak and read English proficiently. Must be at least 18 years of age or older. Ability to pass a background check and drug screen, where applicable for position. . You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Partner with retail team members in a high-energy, fast-paced environment to perform a variety of critical supply chain responsibilities that will never be boring. Together, you'll sort, process, and prepare donated merchandise for display and sale in our 21 area retail stores. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Essential Competencies: Action Oriented Customer Focus Composure Time Management Essential Duties and Responsibilities: 1. Sort items on a conveyor belt and load the items from machines to totes, carts, gaylord's and dollies in a timely manner. 2. Places non-sellable merchandise in the appropriate waste containers. 3. Maintains a pace at which one is able to meet daily quota for pieces processed 4. Follows good safety and security practices including reporting safety hazards and injuries to the manager on duty. 5. Keeps the work area clean and organized at all times. 6. Other duties as assigned. Other Duties and Responsibilities: 1. Assist with warehouse cleanup/organizing as needed. 2. Maintains a professional appearance adhering to Goodwill uniform standards 3. Provides excellent service to Goodwill's donors and retail customers 4. Performs other duties as directed Supervisory Responsibility: This position has no supervisory responsibilities. Qualifications Required Qualifications: 1. A minimum of six months of previous work experience in a warehouse environment 2. Ability to perform basic math 3. Ability to read, write, and comprehend basic instruction 4. Ability to effectively communicate verbally with other associates 5. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8 hour shift) 6. Ability to work in a fast paced environment 7. Ability to lift up to 40 pounds frequently Preferred Qualifications: 1. High school diploma or equivalent 2. Previous experience working in a warehouse environment 4. Previous experience working with sorting merchandise 5. Basic computer skills 6. Multilingual with fluency in English

Align your passion and purpose at Goodwill Goodwill offers careers in a variety of exciting and interesting fields throughout the greater Washington, DC region. Working at Goodwill offers competitive wages, a sustainable career path, diverse, equitable, and inclusive workplace culture, and makes a lasting and positive impact on our community. It takes Goodwill to do great things. Join our team. POSITION SUMMARY: HOURLY RATE ---- $ 16.00 Assists the Production Assistant Manager to supervise processors and donation attendants and coordinate production activities to include, but not limited to, after market production, handing standards, receiving of donations, pricing standards, warehouse maintenance and Attended Donation Center site coverage. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and exceptions. Essential Duties and Responsibilities: 1. Monitors and ensures a smooth production process for all donation functions, inventory, control, and adherence to the agency's production procedures and core value pledge for processors and donation. 2. Fulfills the duties of all production staff (if needed) to include providing excellent customer service to donors, greeting donors and safely unloading donations from vehicles, completing donor receipts, and sorting and processing donated items into designated categories; maintains production levels and quality of merchandise to the sales floor. 3. Aids in and ensures the enforcement of store safety and security procedures. 4. Aids in settling complaints. Other Duties and Responsibilities: 1. Maintains a professional appearance adhering to Goodwill uniform standards 2. Assists with maintaining proper staffing as it relates to budgets. 3. Assists the Assistant Production Manager to accurately record the work of the department. 4. Assists with monitoring the time and attendance system. 5. Assists during the interviews, trains, and instructs workers in such a manner as to develop full working potential. 6. Assists with the development of efficient and effective methods and procedures for work simplification and material processing. 7. Performs other duties as directed and required. 8.. Must be able to succesfuly pass adruf screen and background check. Supervisory Responsibility: This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates. Required Qualifications: 1. High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of GGW's Aspiring Manager and Employ Excellence Programs may be substituted for this requirement. 2. Excellent customer service skills. 3. Basic computer skills. 4. Ability to effectively communicate verbally and in writing. 5. Ability to perform basic math. 6. Ability to read and comprehend internal documents related to store operations. 7. Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8-hour shift). 8. Ability to lift up to and between 40 - 50 pounds frequently. Preferred Qualifications 1. Previous experience working in a warehouse environment. 2. Previous experience in the area of transportation production. 3. Ability to coach and direct employees. 4. Ability to gracefully adapt to periodic and rapid change. 5. Fluent in English and Spanish. Physical Demands: Medium Lifting 50 pounds maximum with frequent lifting and/ carrying objects weighing up to 25 pounds. Work Environment: Moderate occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)

Donation attendants are true Goodwill Ambassadors. Enjoy an active and dynamic position assisting donors of household goods. If you enjoy being around other people, working outdoors, and representing an organization that makes a positive impact on our community, then welcome home. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), premium pay for working certain holidays, basic life insurance, individual and family dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Essential Competencies: Action Oriented Customer Focus Composure Time Management Essential Duties and Responsibilities: 1. Provides excellent customer service to all internal and external guests. 2. Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles. 3. Accurately record donations. 4. Ability to independently lift up to a maximum of 50 pounds. 5. Ability to safely operate manual and or power equipment (depending on location). 6. Responsible for keeping donation area clean and free of debris. 7. Completes donor receipts and offers the donor a copy. 8. Sorts donated items into designated categories. 9. Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager. 10. Maintains a clean, neat uniform and appearance. Other Duties and Responsibilities: 1. Assists truck and driver helper load/unload donations into company vehicles. 2. Performs general housekeeping duties as needed. 3. Performs other duties as directed. Qualifications Required Qualifications: 1. Previous customer service experience. 2. Ability to provide exceptional customer service to internal and external customers. 3. Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management. 4. Ability to effectively communicate verbally with associates and customers. 5. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8 hour shift) 6. Ability to lift up to 50 pounds frequently. Preferred Qualifications 1. A minimum of six months of previous work experience. 2. High school diploma or equivalent. 3. Ability to work in a team environment. 4. Previous experience working in a warehouse environment. 5. Previous pallet packing and forklift experience. 6. Basic computer skills. 7. Multilingual with proficiency in English.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities' store locations. Essential Duties and Responsibilities: Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department. Maintains regular and consistent in-person attendance. Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property. Maintains sales floor and work station by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal. Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards. Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): Ability to speak and read English proficiently Must be at least 18 years of age or older Ability to pass a background check and drug screen, where applicable for position You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for running registers as well as working to maintain sales floor standards. Essential Duties and Responsibilities: Performs Point of Sale (POS) responsibilities and processes all forms of payments. Asks each customer for cash donations at POS. Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader. Completes closing procedures, as necessary. Maintains regular and consistent in-person attendance. Greets customers that enter in the store and thanks customers leaving the establishment. Maintains sales floor by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Utilizes systems, including phones and paging systems to make regularly scheduled announcements. Maintains a clean and safe environment. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School education or equivalent experience Excellent customer service skills Excellent math skills preferred Ability to communicate and understand instructions, both verbal and written, in English Must be at least 16 years of age or older Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Safely and efficiently drives and operates Goodwill of Greater Washington (GGW) vehicles and related equipment. Loads and unloads materials by hand or with the use of mechanical or powered equipment. Provides excellent service to the GGW team and external customers, cooperating as a team member throughout the organization and functioning as a problem solver whenever possible. Maintains detailed and accurate records as required by local, state, federal, and GGW laws and policies. This position is responsible, and will be held accountable, for behaving in accordance with divisional and organizational RISE values and expectations. Essential Competencies: Functional/Technical Skills Action Oriented Customer Focus Problem Solving Responsibilities Essential Duties and Responsibilities: 1. Prioritizes safety and security of self, others, and property in all work activities. Follows all prescribed safety and security practices. Immediately reports all safety or security hazards or incidents to supervisor. Promptly informs supervisor of observations regarding potential safety or security lapses. 2. Operates vehicles and equipment in compliance with all local, state, federal, and GGW laws and policies. Follows all accepted principles of safe and efficient driving. 3. Performs daily inspections of vehicle prior to operating, completing provided checklist. Promptly reports observations and maintenance needs to supervisor. 4. Drives vehicle to assigned destinations in accordance with daily schedule. 5. Maintains accurate daily trip records as directed. Provides trip records to supervisor at conclusion of each shift. Also, notifies supervisor at end of shift about any problems, concerns, or issues encountered during shift. 6. Loads and unloads vehicles as assigned, by hand or with the assistance of mechanical or powered equipment. Ensures vehicles are loaded properly for safe and secure transport. Leaves transported materials safely and securely at designated destinations as assigned. 7. Provides professional and polite interactions and excellent service at all times. Works as a vital team member throughout the organization to understand needs and challenges and to provide solutions. When solutions are not apparent, immediately contacts supervisor for assistance. Maintains confidentiality at all times. 8. Represents GGW throughout the organization and externally by maintaining a clean, neat uniform and appearance and clean, neat vehicles. Other Duties and Responsibilities: 1. Performs other duties as directed. Supervisory Responsibility: This position has no supervisory responsibilities. Qualifications Required Qualifications: 1. High school diploma or equivalent. 2. At least one year of previous commercial driving history. 3. Ability to pass GGW-administered road test prior to beginning work. 4. Valid CDL-A driver's license. 5. Valid DOT medical card. 6. Previous driving experience in an environment that requires excellent customer service and problem-solving skills. 7. For the safe and effective performance of the job and the successful operation of the employer's business, Team member must possess the ability to read, write, and comprehend instructions in English, as well as ability to communicate effectively both orally and in writing using English. 8. Ability to read, understand, and follow maps and GPS directions. 9. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8-hour shift) 10. Ability to lift up to 50 pounds frequently. Preferred Qualifications: 1. At least two years' previous work experience in driving- or transportation-related field. 2. At least one year's previous work experience driving and maneuvering a tractor trailer of at least 53 feet. 3. At least five years' previous work experience. 4. Previous experience working in a warehouse environment. 5. Previous experience using powered material-moving equipment (such as electric pallet jacks and forklifts). 6. Multilingual with proficiency in English.

Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead a team while improving your community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Competencies: • Develops Direct Reports and Others • Process Management • Customer Focus • Confronting Direct Reports • Managing Diversity • Functional and Technical Skills Key Responsibilities and Accountabilities: 1. Assists the store manager with the overall operation of the business unit. 2. Develops, coaches and trains all direct reports in the business unit. 3. Helps to create an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners). 4. Makes recommendations for hiring and evaluating of associates on the team. 5. Assists the store manager in performing the daily administrative/clerical functions of store operations. 6. Provides exceptional customer service to customers, to include resolving customer concerns. 7. Fulfills the duties of store personnel only if needed. 8. Models, monitors and enforces compliance with company policies and standards. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed. 9. Maintains the general appearance of the store and premises according to agency standards. 10. Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis. In some stores, may act as safety captain. 11. Performs all other duties as assigned. Supervisory Responsibility: This position has supervisory responsibility for associates including Team Leads. Qualifications Required Qualifications: 1. High school diploma or equivalent plus one to three years previous management experience in retail or similar service oriented business or environment (e.g. military experience). 2. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.). 3. Ability to effectively communicate in English, both verbally and in writing in a clear manner. 4. Excellent customer service skills. 5. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business. 6. Personal vehicle to transport store receipts to the bank. Preferred Qualifications: 1. Associate's degree or higher. 2. Fluency in a language other than English.

Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. You captain the ship! Lead a team while improving your community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Competencies: • Develops Direct Reports and Others • Drives for Results• Managing Diversity• Customer Focus• Building Effective Teams• Process Management• Functional and Technical Skills Key responsibilities and Accountabilities:1. Develops, coaches and trains all direct reports in the business unit. 2. Creates an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners).3. Manages inventory levels of all merchandise lines and oversees quality of merchandise to the sales floor to optimize revenue generation. 4. Monitors and ensures a smooth and effective flow of donations adhering to all published standards, safety, security, and state laws.5. Performs all requested bookkeeping, accounting and reporting requirements on a timely basis to include: monitoring time and attendance system and related policies and procedures; surveys; production reports and sales reports. 6. Maintains effective email, phone and face to face communication.7. Understands competition in the trading area and is prepared to react to competitive situations.8. Responsible for all presentation standards and merchandising standards on the sales floor. 9. Responsible for maintaining a safe environment for costumers & employees. Monitors safety and security procedures and ensures safety procedures are enforced on an ongoing basis. 10. Complies with and enforces company policies, standards and values. 11. Participates in special projects, attends meetings.12. Performs all other duties as assigned. Supervisory Responsibility:This position has supervisory responsibility for both retail and production staff, including assistant managers, team leads, and associates. Qualifications Required Qualifications:1. Proven track record of successful leadership and good judgement, preferably in a retail or similar service oriented business or environment (e.g. military experience). 2. High school diploma or equivalent plus three to five years previous management experience in retail or similar service oriented business or environment (e.g. military experience). 3. Ability to communicate clearly and effectively in English, both verbally and in writing.4. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.).5. Must have a personal vehicle to use when making cash deposits from the store.6. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business. 7. Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results. Preferred Qualifications:1. Bachelor's degree in business or related field.2. Previous experience working with the disabled and disadvantaged.3. Fluency in a language other than English

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Enjoy the opportunity to be the face of our retail operations and learn something new every day while Goodwill prepares you to advance in your career. Sales team members work in a collaborative environment and make a positive and sustainable impact on our community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), premium pay for working certain holidays, basic life insurance, individual and family dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Essential Competencies: Action Oriented Customer Focus Composure Time Management Essential Duties and Responsibilities: 1. Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone. 2. Assures merchandise is placed on the sales floor in a timely manner 3. Able to ensure items are rung accurately on the register 4. Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator 5. Maintains knowledge of merchandise and answers customer's questions courteously and promptly 6. Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections. 7. Maintains clean professional appearance Other Duties and Responsibilities: 1. Maintain an orderly and clean register area 3. Maintain familiarity with store security procedures and exercise security practices when necessary 4. Perform general housekeeping responsibilities to include: store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms) 5. Perform other duties as assigned by management Qualifications Required Qualifications 1. Ability to effectively communicate with customers and GGW associates 2. Ability to provide exceptional customer service to all of our customers 3. Ability to settle customer complaints 4. Ability to perform basic math skills 5. Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift) 6. Ability to bend and lift up to 40 pounds frequently 7. Basic working knowledge of computer applications and the internet Preferred Qualifications 1. A minimum of six months of previous work experience 2. High School Diploma or equivalent 3. Previous experience working in a retail environment 4. Excellent customer service related skills 5. Working knowledge of a cash register 6. Multilingual with complete fluency in English

Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Provide preventative cleaning services for retail store in accordance with green cleaning methods and best industry practices. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Essential Competencies: * Boss Relationships * Perseverance * Self-Development * Listening Essential Duties and Responsibilities: Maintains cleanliness of all assigned areas in the retail store, ensuring store is clean, hazard free (within the custodian's span of control) and customer ready prior to opening. Performs cleaning duties such as dusting lights, furniture, shelves and other horizontal surfaces, dry and/or wet mopping hard floor surfaces, vacuuming carpets, emptying and cleaning trash containers and ashtrays, spot cleaning walls, carpets and windows, and using the high speed buffer to burnish hard floor surfaces. Cleans, maintains and ensures basic security of assigned equipment. Notifies supervisor of equipment and facilities needing repair or replacement or any other potential safety hazard. * This position requires frequent lifting, carrying, pushing and/or pulling of up to 40 pounds. Prolonged walking and standing are required as well as frequent bending, reaching and stooping. Other Duties and Responsibilities: Cleans and maintains assigned equipment. Notifies supervisor of equipment and facilities needing repair or replacement or any other potential safety hazard. Qualifications Required Qualifications: Two years previous commercial cleaning experience. Ability to follow written and verbal instructions. Ability to decipher/comprehend signs indicating danger. Skilled in the knowledge of cleaning methods and equipment such as a scrubber and extractor as required by site specifications. Proven track record of dependability. Excellent customer service skills i.e. ability to communicate positively and consistently with the customer, co-workers and supervisor; deliver professional consistent results. Ability to pass a background check and drug screening as required by assigned site. Preferred Qualifications: Previous custodial experience.

Exciting and diverse retail inventory leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead your own production team while improving your community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP), 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Competencies: Directing Others Motivating Others Customer Focus Process Management Functional/Technical Skills Essential Duties and Responsibilities: 1. Monitors and ensures a smooth production process for all donation functions, inventory, control, and adherence to the agency's production procedures and core value pledge for processors and donation. 2. Fulfills the duties of all production staff (if needed) to include providing excellent customer service to donors, greeting donors and safely unloading donations from vehicles, completing donor receipts, and sorting and processing donated items into designated categories; maintains production levels and quality of merchandise to the sales floor.3. Assists in and ensures the enforcement of store safety and security procedures.4. Assists in settling complaints5. Provides input for associate interviews and performance evaluations. Other Duties and Responsibilities: 1. Maintains a professional appearance adhering to Goodwill uniform standards2. Assists with maintaining proper staffing as it relates to budgets.3. Assists the Assistant Production Manager to accurately record the work of the department.4. Assists with monitoring the time and attendance system.5. Assists during the interviews, trains, and instructs workers in such a manner as to develop full working potential.6. Assists with the development of efficient and effective methods and procedures for work simplification and material processing.7. Performs other duties as directed and required. Supervisory Responsibility: This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates. Qualifications Required Qualifications: 1. High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of GGW's Aspiring Manager and Employ Excellence Programs may be substituted for this requirement. 2. Excellent customer service skills.3. Basic computer skills.4. Ability to effectively communicate verbally and in writing.5. Ability to perform basic math.6. Ability to read and comprehend internal documents related to store operations.7. Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8-hour shift).8. Ability to lift up to and between 40 - 50 pounds frequently. Preferred Qualifications 1. Previous experience working in a warehouse environment.2. Previous experience in the area of transportation production.3. Ability to coach and direct employees.4. Ability to gracefully adapt to periodic and rapid change.5. Fluent in English and Spanish.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead a team while improving your community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP), 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Competencies: Directing Others Motivating Others Customer Focus Process Management Functional/Technical Skills Essential Duties and Responsibilities: 1. Assists the store manager with the overall operation of the retail store. 2. Assists the store manager in the compliance and enforcement of company policy and standards. 3. Assists in performing daily administrative/clerical functions of store operations and cash transactions. 4. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed by store associates. 5. Maintains the general appearance of store and premises according to Goodwill standards. 6. Assists to ensure the enforcement of store safety and security procedures. 7. Assists in settling customer complaints. 8. Provides input for associate interviews and performance evaluations. Other Duties and Responsibilities: 1. Makes bank deposits. 2. Opens and closes the store as necessary. 3. Assists in the supervision and training of retail associates. 4. Assists during the interviews and instructs workers in such a manner as to develop their full working potential. 5. Assists with maintain proper staffing levels. 6. Assists with monitoring the time and attendance system. Supervisory Responsibility: This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates. Qualifications Required Qualifications: 1. High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of both GGW's Aspiring Managers and Employ Excellence may be substituted for this requirement. 2. Ability to effectively communicate verbally and in writing. 3. Reading and math skills at or above an 11th grade skill level. 4. Ability to bend and lift 40 - 50 pounds frequently. 5. Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift). 6. Previous cashier experience. 7. Basic working knowledge of computer applications and the internet. 8. Excellent customer service skills. Preferred Qualifications: 1. Previous experience working in a retail department store environment. 2. Ability to coach and direct employees. 3. Ability to gracefully adapt to periodic and rapid change. 4. Fluent in English and Spanish.

Donation attendants are true Goodwill Ambassadors. Enjoy an active and dynamic position assisting donors of household goods. If you enjoy being around other people, working outdoors, and representing an organization that makes a positive impact on our community, then welcome home. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Essential Competencies: Action Oriented Customer Focus Composure Time Management Essential Duties and Responsibilities: 1. Provides excellent customer service to all internal and external guests. 2. Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles. 3. Accurately record donations. 4. Ability to independently lift up to a maximum of 50 pounds. 5. Ability to safely operate manual and or power equipment (depending on location). 6. Responsible for keeping donation area clean and free of debris. 7. Completes donor receipts and offers the donor a copy. 8. Sorts donated items into designated categories. 9. Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager. 10. Maintains a clean, neat uniform and appearance. Other Duties and Responsibilities: 1. Assists truck and driver helper load/unload donations into company vehicles. 2. Performs general housekeeping duties as needed. 3. Performs other duties as directed. Qualifications Required Qualifications: 1. Previous customer service experience. 2. Ability to provide exceptional customer service to internal and external customers. 3. Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management. 4. Ability to effectively communicate verbally with associates and customers. 5. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8 hour shift) 6. Ability to lift up to 50 pounds frequently. Preferred Qualifications 1. A minimum of six months of previous work experience. 2. High school diploma or equivalent. 3. Ability to work in a team environment. 4. Previous experience working in a warehouse environment. 5. Previous pallet packing and forklift experience. 6. Basic computer skills. 7. Multilingual with proficiency in English.