Goodwill Of Greater Washington jobs in Alexandria, VA - 57 jobs
Chief Financial Officer
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Washington, DC
The CFO is responsible for managing the Finance and Accounting team while overseeing the finances of Goodwill of Greater Washington (GGW) and Goodwill Excel Center (GEC). This executive leadership position plays a critical role in ensuring the organization's financial health and supporting its mission and strategic objectives.
GGW offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. This role is also bonus eligible.
Responsibilities
Essential Competencies:
Plans and Aligns
Develops Talent
Values Differences
Drives Vision & Purpose
Collaborates
Strategic Mindset
Decision Quality
Essential Duties and Responsibilities:
Oversees the financial oversight, planning and stability of GGW and the GEC.
Establishes and maintains a financial team structure that successfully supports the finance functions of the organization and strategic projects and initiatives.
Creates a mission-focused climate and develops a team supportive of all mission programs.
Prepares timely, accurate financial reports and analysis for the CEO, Board, Finance Committee, and Audit Committee; as well as the Senior Leadership Team.
Protects assets by establishing, monitoring and enforcing internal controls.
Maintains executive responsibility for financial operations, including cash and treasury management; payroll, audit & tax, control compliance and budgets, financial systems automation, and process improvements.
Manages cash flow by routinely reviewing the status of the accounts receivable aging and ensuring proper collection of accounts through the staff, reviewing daily bank balances.
Other Duties and Responsibilities:
As assigned by the CEO.
Supervisory Responsibility:
This position will provide direct supervision to the Director of Finance & Accounting Compliance, Director of GEC & Special Projects, and Director of Payroll.
Qualifications
Required Qualifications:
Bachelor's degree in Accounting or Finance.
Demonstrated experience with A-133 audits, A-122 cost principles, and Form 990.
A minimum of ten years' experience in accounting and/or corporate finance.
Excellent written and verbal communication skills; proficiency in word processing, spreadsheets, and database software. Practical knowledge of financial management, payroll, and general ledger software.
Proven abilities in coaching, counselling, and conflict resolution.
Exceptional organizational skills and the capability to manage multiple tasks simultaneously.
Preferred Qualifications:
Certified Public Accountant (CPA) and in active status.
Certificate of Advanced Accounting Proficiency.
Knowledge of and specific competence with MS D365 Finance and Operations or a comparable accounting system.
Knowledge of and specific competence with Prophix or a comparable budgeting and planning system.
Experience with Ceridian Dayforce or a comparable HR Management system.
$121k-251k yearly est. Auto-Apply 60d+ ago
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IT Support Specialist
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Washington, DC
Responsible for providing high-level customer service to resolve IT-related issues, isolate problems, determine and implement solutions as well as diagnosis and request additional support staff. The IT Support Specialist must be self-motivated, organized, have reliable transportation, and have strong customer service skills. This position handles requests for support relating to the IT needs of Goodwill's retail locations.
Responsibilities
Essential Competencies:
Functional/Technical Skills
Listening
Patience
Technical Learning
Primary Duties and Responsibilities:
1. Provide remote/in-person technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
2. Manage and track issues and escalations to ensure timely resolution of customer issues.
3. Travel to store locations to provide hands-on support.
4. Respond to email messages and phone calls for internal customers seeking help.
5. Logs all request into the helpdesk system.
6. Troubleshoots hardware and software problems, assists users with desktop applications and provides user training.
7. Escalates problems to other network or system support personnel when a problem is not easily identified and corrected in a timely manner.
8. Provides first-level telephone, email, and web support for computer systems, software, hardware, and telecommunication systems.
9. Follow up with customers to ensure issue has been resolved.
Additional Duties and Responsibilities:
1, Gain feedback from customers about computer usage.
2. Performs other job-related duties as assigned.
Qualifications
Required Qualifications:
1. Must have own reliable transportation, valid driver's license, and be able to drive to any location within the Goodwill market area.
2. Working knowledge of basic hardware and software systems
3. Working knowledge of Microsoft products such as Outlook, Word, Excel, etc.
4. Basic troubleshooting skills and the use of remote troubleshooting applications
5. Detail-oriented and well organized
6. Ability to multitask
7. Self-motivated to address IT concerns
8. Proven Break/fix computer skills
9. High School Diploma or equivalent
10. One to two years industry experience, support center or helpdesk
11. A+ Certification
Preferred Qualifications
1. Certificate in Computer or IT related area of study or equivalent
2. MCSA (Microsoft Certified Systems Administrator)
3. POS support experience preferred.
$30k-39k yearly est. Auto-Apply 17d ago
Quantico Disabled Evening Part Time Custodian 3:00 PM - 7:00 PM
Rappahannock Goodwill Industries 4.1
Quantico, VA job
Job Description
Rappahannock Goodwill Industries (RGI) is searching for Part Time Evening Custodians - for MCB-Quantico 3:00 PM - 7:00 PM shift to join our team. As a Custodian you will perform routine maintenance activities for Military Base Buildings including cleaning, sanitizing, sweeping, mopping, scrubbing, and vacuuming floors, dusting, and polishing fixtures and furniture, gathering and emptying trash, replacing trash liners as needed, wiping down trash receptacle as needed, scrubbing, sanitizing, and supplying restroom facilities, cleaning windows, mirrors, door-handles, switch-plates, and partitions, assuring custodial closets are clean, orderly, stocked, and equipment works properly.
ESSENTIAL DUTIES:
Sweep, mop, scrub, and vacuum floors.
Dust, clean, and polish fixtures and furniture.
Gather and empty trash - replace trash liners as needed - wipe down trash receptacle as needed.
Scrub, sanitize, and supply restroom facilities.
Clean windows, mirrors, door-handles, switch-plates, and partitions.
Assure custodial closets are clean, orderly, stocked, and equipment works properly.
Manage inventory of cleaning supplies.
Notify manager of any need of repairs, damage, or additional needs.
Other duties as assigned.
POSITION REQUIREMENS:
High School diploma or equivalent.
Must be DBIDS (Defense Biometric Identification System) eligible.
This position requires a drug screen and background check.
Must be able to communicate in English.
Ability to read and mix cleaning solutions and chemicals in containers in preparation for cleaning, according to instructions.
Ability to be flexible, work at a fast pace, in a multi-tasked job, as well as be dependable and timely.
Ability to read and follow use of chemical cleaners and machinery.
One to two years custodial experience preferable but not required - will provide on the job training to those with a strong work ethic and willingness to learn.
Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
Persons with Disabilities Preferred
PHYSICAL DEMANDS/WORK ENVIRONMENT/WORK CONDITIONS:
Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and/or carry 35 lbs.
Able to operate custodial equipment.
MUST HAVE RELIABLE TRANSPORTATION TO AND FROM QUANTICO MARINE CORP BASE or a van is available from our Market Street location.
WHAT WE OFFER:
In addition to pay and benefits, you will receive valuable training and experience. Best of all, when you come to work, you'll know that your efforts make a meaningful difference in countless lives and communities.
Join the Goodwill team and you will find more than a job…You will find a career with a cause!
To learn more about our company and team, please visit our website: ********************
Rappahannock Goodwill Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
At Rappahannock Goodwill Industries, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our team and the communities we serve. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.
$20k-26k yearly est. 11d ago
Back End Retail Associate (Furnace Road)
Rappahannock Goodwill Industries 4.1
Stafford Courthouse, VA job
Job Description
Rappahannock Goodwill Industries (RGI) is searching for a Back-End Retail Associate at our Furnace Road location. The Back-End Retail Associate will assist donors and provide tax receipts for such, selects, and prepares textiles for sales in store, prices new and used merchandise and assures goods are made available to the public in a clean, attractive environment with the best customer service standards.
Core Responsibilities:
Assures exceptionally friendly customer service to all shoppers and donors.
Performs basic housekeeping tasks on the sales floor, donation center, and production area.
Safeguards company property and equipment against loss, theft, or damage.
Follows all safety policies and procedures.
Adheres to security policies and enforces all security rules and regulations and reports incidents to Store Manager.
Assists in any other store function as needed to assure all work goals are met and to cross train in all store functions.
Performs all other duties as assigned.
Donation Responsibilities:
Assists as necessary with loading/ unloading and carrying purchases/donations.
Explains to donors the company's policies when unable to accept some donations.
Provides donors with tax receipts.
Assures that the donation area center and the surrounding area inside and out are kept neat.
Evaluate wares for quality and value and price appropriately and determine when items need to be sent to the E Commerce department.
Prepare the outbound merchandise for shipment to warehouse.
Hanger/Grader Responsibilities:
Rapidly and accurately grades textiles into categories determined by Management.
Discards unsalable items.
Hangs 100 garments per hour.
Prices specialty items as directed by Management.
Places clothes on Z rack in order according to store layout.
Performs basic housekeeping tasks as required in store.
Education/Training:
High School Diploma or GED preferred but not required.
Retail or similar experience preferred.
Physical Demands:
Ability to stand and move around for extended periods. Ability to climb, talk, hear, stoop, kneel, crouch, reach, handle, carry, push, pull, and lift objects up to 50 pounds.
Requirements:
Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays, and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
Skills:
Basic computer skills, basic phone communication skills, ability count change and work a cash register, basic math, and ability to make change.
Working Conditions:
Retail store environment, some minimal exposure to outdoor elements
$19k-25k yearly est. 4d ago
Graphic Designer
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Washington, DC
The individual will be responsible for conceptualizing, developing, and executing all Goodwill of Greater Washington (GGW) and Goodwill Excel Center (GEC) print and digital marketing initiatives while ensuring consistency and integrity of the organization's brand. This position uses creative thinking, concepts and visual strategies for marketing campaigns, organizational initiatives, and high-priority projects. The Graphic Designer must have a strong understanding and awareness of brand consistency in all outputs. The position also partners with leadership to translate marketing goals into compelling designs that enhance visibility, engagement, and impact. Graphic design duties involve effective design across print, digital, and interactive mediums. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.
Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible.
Responsibilities
Essential Competencies:
Action Oriented
Manages Ambiguity
Balances Stakeholders
Collaborates
Essential Duties and Responsibilities:
1. Manage and maintain Goodwill of Greater Washington's brand- aligned visual content and graphics.
2. Ensures consistent visual graphics and design integrity of GGWs marketing and communication channels.
3. Recommend creative approaches, design standards, best practices, and emerging trends to strengthen GGW brand presence and effectiveness.
4. Providing creative consultation and insight on all graphic design projects ensuring design solutions align with organizational goals.
5. Effectively and efficiently manage and prioritize multiple projects, establishing timelines and ensuring timely delivery with minimal supervision.
6. Efficiently communicate and articulate ideas, strategies, and procedures to the marketing team and operational teams/stakeholders to translate strategic goals into visually compelling communications.
7. Independently navigates though design nuances across multiple platforms (digital, print, social, web, etc).
8. Produces high-quality marketing designs under tight project timelines.
9. Conducts independent research makes recommendations and implements the proper techniques for projects.
Graphic Design Duties and Responsibilities:
1. Provide print and digital design services for multiple internal GGW and GEC departments, and for external campaigns/ promotions.
2. Create and update print materials (flyers, brochures, newsletters, direct mail, advertisements, etc.), signs, and collateral.
3. Creating and designing informational graphics from text and data-based content.
4. Effectively communicate with and send print ready artwork to third party printers.
5. Create ADA compliant graphics, PDFs, and interfaces as needed.
6. Analyze, report, and use email campaign data to adjust and plan for future campaigns.
Qualifications
Required Qualifications:
1. Minimum of two years of graphic design experience.
2. College degree in related field or equivalent plus two to four years of email marketing experience.
3. Understanding of ADA website compliance standards and adherence.
4. Self-motivated with a high level of initiative and a sense of urgency.
5. Experience with creating large format designs.
6. Understanding the difference in digital graphic output and graphics for print.
7. Strong design problem solving skills, and able to work under restrictions.
8. Strong understanding of layout, hierarchy, and contrast.
9. Knowledge of printing procedures, photography, illustration and ability to work with external vendors.
Technical and Skill Qualifications:
1. Adobe Create Suite (e.g. Photoshop, Illustrator, InDesign, and Acrobat)
2. HTML & CSS (minimum skillset needed)
3. Designing Responsive Email Templates
$40k-56k yearly est. Auto-Apply 15d ago
Staff Accountant
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Washington, DC
Support the accounting department in day-to-day general ledger accounting, financial analysis, journal entries and account reconciliations. Assist in systems improvements and maintenance. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.
Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible.
Responsibilities
Essential Competencies:
· Action Oriented
· Ensures Accountability
· Manages Complexity
· Collaborates
· Resourcefulness
Essential Duties and Responsibilities:
1. Provide assistance with general ledger and monthly accounting close process for rapidly growing organization. Process general ledger transactions and checkbook entries.
2. Perform account analysis, including identification and explanation of variances, account reconciliations and preparation of journal entries.
3. Assist in overall organization of Finance department documentation-electronic and retained documents.
4. Prepare period end accruals and maintain the various general ledger accounts, including reconciliation of various general ledger accounts, as assigned.
5. Maintain various monthly ledgers, registers, journals and logs following established accounting policies and procedures.
6. Maintain and update detailed documentation of key assigned tasks and processes for Desktop Work Instructions.
7. Provide assistance in improving and maintaining financial and operational systems.
Other Duties and Responsibilities:
As assigned by Controller
Supervisory Responsibility:
This position currently has no direct supervisory responsibilities
Qualifications
Required Qualifications:
1. Bachelor's degree in Accounting, Finance or a related field required; 2-4 years general accounting experience, including extensive knowledge of GAAP.
2. Excellent organizational skills, self-starter, detail-oriented, solutions driven, positive attitude, ability to multitask and work in an evolving accounting department is essential.
3. Knowledge of various aspects of accounting and payroll related functions and software packages.
4. Good interpersonal skills and the ability to communicate effectively both in writing and verbally.
5. Team player with a positive attitude and the ability to interact with all levels of the organization.
6. Strong Financial System Skills
7. Excellent analytical skills with great attention to detail. Advanced Microsoft Excel / Word skills.
Preferred Qualifications:
1. Experience with Microsoft D365 (Finance and Operations module) a plus, however not required.
2. Public accounting experience is a strong plus, however not required.
3. CPA certification is a plus, however not required.
$60k-75k yearly est. Auto-Apply 45d ago
Production Team Lead
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Bowie, MD
Align your passion and purpose at Goodwill Goodwill offers careers in a variety of exciting and interesting fields throughout the greater Washington, DC region. Working at Goodwill offers competitive wages, a sustainable career path, diverse, equitable, and inclusive workplace culture, and makes a lasting and positive impact on our community. It takes Goodwill to do great things. Join our team.
POSITION SUMMARY: HOURLY RATE ---- $ 16.00
Assists the Production Assistant Manager to supervise processors and donation attendants and coordinate production activities to include, but not limited to, after market production, handing standards, receiving of donations, pricing standards, warehouse maintenance and Attended Donation Center site coverage. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and exceptions.
Essential Duties and Responsibilities:
1. Monitors and ensures a smooth production process for all donation functions, inventory, control, and adherence to the agency's production procedures and core value pledge for processors and donation.
2. Fulfills the duties of all production staff (if needed) to include providing excellent customer service to donors, greeting donors and safely unloading donations from vehicles, completing donor receipts, and sorting and processing donated items into designated categories; maintains production levels and quality of merchandise to the sales floor.
3. Aids in and ensures the enforcement of store safety and security procedures.
4. Aids in settling complaints.
Other Duties and Responsibilities:
1. Maintains a professional appearance adhering to Goodwill uniform standards
2. Assists with maintaining proper staffing as it relates to budgets.
3. Assists the Assistant Production Manager to accurately record the work of the department.
4. Assists with monitoring the time and attendance system.
5. Assists during the interviews, trains, and instructs workers in such a manner as to develop full working potential.
6. Assists with the development of efficient and effective methods and procedures for work simplification and material processing.
7. Performs other duties as directed and required.
8.. Must be able to succesfuly pass adruf screen and background check.
Supervisory Responsibility:
This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates.
Required Qualifications:
1. High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of GGW's Aspiring Manager and Employ Excellence Programs may be substituted for this requirement.
2. Excellent customer service skills.
3. Basic computer skills.
4. Ability to effectively communicate verbally and in writing.
5. Ability to perform basic math.
6. Ability to read and comprehend internal documents related to store operations.
7. Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8-hour shift).
8. Ability to lift up to and between 40 - 50 pounds frequently.
Preferred Qualifications
1. Previous experience working in a warehouse environment.
2. Previous experience in the area of transportation production.
3. Ability to coach and direct employees.
4. Ability to gracefully adapt to periodic and rapid change.
5. Fluent in English and Spanish.
Physical Demands:
Medium Lifting 50 pounds maximum with frequent lifting and/ carrying objects weighing up to 25 pounds.
Work Environment:
Moderate occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)
$16 hourly 60d+ ago
People and Culture Coordinator
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Washington, DC
Responsible for providing administrative and operational support to the People and Culture team. Ensures accurate, complete and compliant onboarding/offboarding practices that align with organizational policies and appliable employment laws. Assists with the daily administration of P&C operations to include Form I9, employment verifications, data entry, filing, invoice tracking and billing allocations. Assists with HRIS and benefits administration. Acts as a point of contact to assist team members with P&C activities and work-life transactions. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.
Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible.
Responsibilities
Essential Competencies:
1. Communicates Effectively
2. Customer Focus
3. Ensures Accountability
4. Optimizes Work
5. Action Oriented
Essential Duties and Responsibilities:
1. Primary point of contact for Form I9. Reviews and approves form I9 and process new hires thorough E-Verify system to verify work status and follow up with Team Members who are on a work visa on a monthly basis.
2. Responsible for new hire data entry from for HRIS system and supporting third party systems (Applicant Tracking System and Learning Management System, etc.).
3. Supports P&C Operations, Team Member Relations, and RISE Coaching teams with the upload of P&C related documents into HRIS Database, Caseworthy, and other third party systems.
4. Creating security badges for Team Members.
5. Coordinates interpreter services as needed.
6. General backup for HRIS Data entry.
7. General clerical support for P&C team to include filing and administration of Team Member files.
Other Duties and Responsibilities:
1. Provides administrative support to the Benefits Specialist.
2. Back-up for completing employment verification requests from team members and third party agencies.
3. Back-up for assisting and presenting new hire orientation and other training initiatives as needed.
4. Provides administrative support to the VP, People and Culture, to include processing invoices, correspondence, and tracking information in excel and special projects as needed.
5. Occasionally travels to off-site locations relating to HR topics.
6. Other duties as assigned.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Qualifications
Required Qualifications:
1. Associate's degree in Business Administration or related field plus two years related experience. Four years of HR related experience may substitute for associates degree.
2. Demonstrated knowledge of MS Office Suite. Must have experience using Excel tools (e.g. Pivot Tables, V-Look-up, and Formulas).
3. High level of organization skills with the ability to prioritize and work effectively on multiple tasks simultaneously.
4. Excellent attention to detail and accuracy in typing.
5. Excellent customer service and employee relations skills and the ability to work with staff of all levels.
Preferred Qualifications:
1. Bachelor's degree.
2. Previous HR experience.
3. Familiarity with the processes and procedures related to Human Resources
4. Experience working with individuals with disadvantages and disabilities.
5. HR certification and/or membership in professional HR accredited association (SHRM).
6. Spanish language or ASL proficiency.
$28k-37k yearly est. Auto-Apply 15d ago
Merchandise Processor Bowie PT
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Bowie, MD
Partner with retail team members in a high-energy, fast-paced environment to perform a variety of critical inventory management responsibilities. You'll sort, process, and prepare donated merchandise for display and sale in your own retail store. Our shoppers will love you!
Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), premium pay for working certain holidays, basic life insurance, individual and family dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year.
Responsibilities
Essential Competencies:
Action Oriented
Customer Focus
Composure
Time Management
Essential Duties and Responsibilities:
1. Transfers merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.
2. Stays abreast of brand name, designer labels, current and vintage styles.
3. Prepare items for the sales floor. Evaluate items to determine quality, pricing, value and salability.
4. Counts number of items processed and records on official log.
5. Sorts apparel into boutique, salable, and salvage categories according to quota.
6. Places items on hangers, places hangers on rolling rack, and transports them to the sales floor keeping similar items grouped.
7. Counts pieces of clothing and records on Daily Hanger Report.
8. Places non-sellable merchandise in the appropriate container.
9. Follows good safety and security practices including reporting safety hazards and injuries to the manager on duty.
10. Maintains a pace at which one is able to meet required productivity goals (quotas) for pieces processed.
11. Maintains a clean, neat uniform and appearance.
Other Duties and Responsibilities:
1. Assists in the collection and stocking of donated merchandise.
2. Provides excellent service to Goodwill's donors and retail customers.
3. Performs other duties as directed.
Qualifications
Required Qualifications
1. Ability to perform basic math.
2. Ability to read, write, and comprehend basic instruction.
3. Ability to effectively communicate verbally with associates and customers.
4. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8 hour shift).
5. Ability to lift max of 25 lbs pounds frequently.
Preferred Qualifications
1. A minimum of six months of previous work experience.
2. High school diploma or equivalent.
3. Previous experience working in a warehouse environment.
4. Previous experience working with merchandise pricing.
5. Basic computer skills.
6. Multilingual with proficiency in English.
$23k-30k yearly est. Auto-Apply 21d ago
Donation Attendant Bowie PT
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Bowie, MD
Donation attendants are true Goodwill Ambassadors. Enjoy an active and dynamic position assisting donors of household goods. If you enjoy being around other people, working outdoors, and representing an organization that makes a positive impact on our community, then welcome home.
Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), premium pay for working certain holidays, basic life insurance, individual and family dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year.
Responsibilities
Essential Competencies:
Action Oriented
Customer Focus
Composure
Time Management
Essential Duties and Responsibilities:
1. Provides excellent customer service to all internal and external guests.
2. Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.
3. Accurately record donations.
4. Ability to independently lift up to a maximum of 50 pounds.
5. Ability to safely operate manual and or power equipment (depending on location).
6. Responsible for keeping donation area clean and free of debris.
7. Completes donor receipts and offers the donor a copy.
8. Sorts donated items into designated categories.
9. Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager.
10. Maintains a clean, neat uniform and appearance.
Other Duties and Responsibilities:
1. Assists truck and driver helper load/unload donations into company vehicles.
2. Performs general housekeeping duties as needed.
3. Performs other duties as directed.
Qualifications
Required Qualifications:
1. Previous customer service experience.
2. Ability to provide exceptional customer service to internal and external customers.
3. Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management.
4. Ability to effectively communicate verbally with associates and customers.
5. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8 hour shift)
6. Ability to lift up to 50 pounds frequently.
Preferred Qualifications
1. A minimum of six months of previous work experience.
2. High school diploma or equivalent.
3. Ability to work in a team environment.
4. Previous experience working in a warehouse environment.
5. Previous pallet packing and forklift experience.
6. Basic computer skills.
7. Multilingual with proficiency in English.
$18k-24k yearly est. Auto-Apply 21d ago
Driver
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in District Heights, MD
To safely and effectively drive and operate company trucks. To handle, load and unload materials by hand or use of hand truck. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.
Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year.
Responsibilities
Primary Duties and Responsibilities:
1. Drives truck to assigned destinations, which may include, but is not limited, to service organizations, collection centers, store sites, and other businesses.
2. Performs daily inspections of vehicle prior to operating, following company checklist. Reports needed repairs to supervisor.
3. Maintains accurate daily trip record indicating arrival and departure times and mileage.
4. Operates vehicle in compliance with company, local, state and federal regulations and in accordance with accepted principles of safe driving.
5. Loads and unloads vehicle. When loading vehicle, distributes weight evenly, forming a compact load and securing materials for transport.
6. Unloads merchandise at assigned destinations and moves to appropriate areas.
Required Qualifications:
1. High school diploma or equivalent.
2. One year of previous commercial driving history
Qualifications
Preferred Qualifications:
1. Valid Commercial Drivers' License.
2. Capable of effectively communicating orally.
3. Must be able to read, write and interpret road maps
$18k-24k yearly est. Auto-Apply 35d ago
Instructor STEM (Mathematics/Science)
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Washington, DC
Instructors hold primary responsibility for the implementation and development of The Excel Center curriculum and the success of its students. Instructors are responsible for continuously improving curriculum and instruction through collaboration as part of the instructional team. Instructors will facilitate learning for students meeting students "where they are" and employing a student-centered approach. Instructors are expected to instruct with passion, creativity, and innovation with a student-centered approach. Instructors will serve as a member of the instructional team focused on excellent, high-quality educational service to all students. The position will meet standards-aligned educational objectives, school-wide goals, and creating intervention plans to meet student outcomes. Instructors will work with Academic Success Coaches and members of the Special Education Team to fully support students and create intervention plans and wrap around support plans. The position will support the school's motto: "Relationships, Relevance, and Rigor" and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.
Responsibilities
Preparing and delivering daily, effective and engaging lessons to students who reflect a range of different ages and abilities. Strategies may include, but are not limited to, direct instruction, one-on-one instruction, seminars, self-paced lessons, and online learning environments. The GEC instructional model is an in-person learning model, however, instruction may be delivered through synchronous virtual instruction and/or hybrid instruction. Grading diagnostic, formative, and summative assessments and giving appropriate feedback. Maintaining records of students' progress and development through accurate and on-time grading and gradebook upkeep. Applying best practices in adult education, researching new topic areas, maintaining up-to-date subject knowledge, and devising and writing new curriculum materials when needed and/or as assigned by Lead Instructor based on school needs Selecting and using a range of different learning resources and equipment, including rich technology integration, to ensure high quality learning. Preparing students for passage of internal end of course assessments and external examinations (PARCC, ACT, iReady, SRI, etc.). Maintaining accurate student level assessment data and grades in collaboration with the Lead Instructor. Creating a classroom culture of learning focused on relationships, relevance, and rigor. Employing high quality classroom management in classroom to keep the focus on student learning. Utilizing and collaborating with members of the GEC team to support classroom needs. Participating in collaborative curriculum development, grade-level activities, and school-wide functions aimed at improving student retention, productivity, attendance, credit attainment, school culture, and new student orientation. Understanding student retention is the role of every staff member in the school and is increased through strong communication and excellent service. Communicating student grades and progress reports effectively, each week, with students and colleagues by maintaining an updated gradebook in PowerSchool. Collaborating with staff to ensure student success and identify intervention plans and/or individualized support plans as needed Providing weekly feedback in collaborative meetings with Academic Success Coaches on student progress. Using data to drive decisions and take action. Employing a "data focused" mindset around outcomes, interventions, and action steps. Working with Academic Success Coaches, members of the Special Education Team, and other Leadership staff to support students' progress towards graduation and post-secondary planning. Attending all team and professional development meetings. Offering tutoring and other academic supports for students every week. Tutoring takes place on Fridays when students do not have class. Thinking creatively around ways to engage students in the class and school at large. Approaching student engagement and retention from a lens of innovation. Approaching each student with a unique lens and from a solution-oriented mindset. Other duties as assigned.
Qualifications
Required Qualifications:
Bachelor's Degree in Science, Math or STEM related field. 2 years of teaching experience in an urban setting or 5 terms (1 full year) of long-term substitute teaching at the Goodwill Excel Center. Possesses the essential mindset that all students can succeed. Drives to improve the outcomes and lives of students in and out of the classroom. Exhibits resilience to persevere and create opportunities for students out of challenges and lessons learned. Strong organizational skills; extremely careful attention to detail and follow-through. Strong analytical and problem-solving skills; ability to analyze data for informed decision making. Strong communication skills with ability to communicate direct feedback in a compelling way that empowers students to make immediate improvements. Ability to work well in a team; ability to bridge and enhance professional learning communities. Ability to create, monitor, and maintain systems that enhance instructional outcomes. Ability to thrive in a fast-paced, entrepreneurial environment; flexible, able to work autonomously as well as take direction as needed. Effective presentation skills accompanied with inspiring stage presence. Has working knowledge of computer programs to perform clerical tasks: Google Applications, Microsoft Office, Google Chrome, and Internet Explorer.
Preferred Qualifications
Master's degree in Teaching or Education, or a related field Certification in respective teaching area as required by the Office of the State Superintendent. 3-5 years teaching experience in math and/or science. Experience teaching in a high-needs community. Experience with adult learners returning for a high school diploma.
$22k-29k yearly est. Auto-Apply 33d ago
Purchasing Manager
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Washington, DC
Oversee the day-to-day activities of the organization's purchasing and procurement activities
Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible.
Responsibilities
Competencies
· Drives Results
· Communicates Effectively
· Decision Quality
· Customer Focus
· Ensures Accountability
Essential Duties and Responsibilities:
1. Participate in the overall implementation of a purchasing function to the organization.
2. Ensure that buying agreements are in compliance with policy, meet appropriate service levels and minimize costs.
3. Strive to build strong and effective relationships with vendors.
4. Compile and maintain purchasing needs from key departments, based on their needs.
5. Negotiate and obtain bids and/or quotes for all purchasing needs from suppliers and contractors. This includes monitoring their progress and checking for quality of service provided.
6. Request quotes, document and analyze bids received and make determination as to best supplier for our goods, based on cost, quality, terms and other factors.
7. Place orders with vendors and monitor progress from receiving of goods to services to processing of invoices. Assist in resolving invoice discrepancies and deliveries.
8. Coordinate all credit card purchases and timely reconciliation every month
9. Maintain database of key vendors and keep current with information including price lists, contract and shipping details.
10. Prepare and maintain key vendor information including, address, terms, etc, when applicable. For new vendors, performing credit checks and evaluating their business performance.
11. Assist in documentation of all related policies, procedures and work instructions.
12. Work with Finance team to implement electronic system for requisitions and purchase orders.
13. Perform other related duties as assigned.
Qualifications
Required Qualifications:
1. Bachelor's degree in Business, Finance or Accounting.
2. Minimum five years purchasing experience.
3. Strong knowledge of accounting systems.
4. Strong Excel and Data Entry Skills.
5. Ability to multitask and meet multiple deadlines.
6. Excellent attention to detail and organizational skills
7. Excellent customer service and employee relations skills.
8. Ability to work with staff of all levels.
Preferred Qualifications:
1. Familiarity with enterprise level accounting systems, such as Microsoft D365 environments.
2. Experience working in Microsoft office environments, such as Sharepoint, Teams, Outlook, etc.
3. Demonstrated ability to multi-task and prioritize.
$34k-59k yearly est. Auto-Apply 46d ago
Assistant Manager Retail Germantown
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Germantown, MD
Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead a team while improving your community.
Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible.
Responsibilities
Essential Competencies:
• Develops Direct Reports and Others
• Process Management
• Customer Focus
• Confronting Direct Reports
• Managing Diversity
• Functional and Technical Skills
Key Responsibilities and Accountabilities:
1. Assists the store manager with the overall operation of the business unit.
2. Develops, coaches and trains all direct reports in the business unit.
3. Helps to create an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners).
4. Makes recommendations for hiring and evaluating of associates on the team.
5. Assists the store manager in performing the daily administrative/clerical functions of store operations.
6. Provides exceptional customer service to customers, to include resolving customer concerns.
7. Fulfills the duties of store personnel only if needed.
8. Models, monitors and enforces compliance with company policies and standards.
Monitors sales transactions associated with purchases and ensures proper sales procedures are followed.
9. Maintains the general appearance of the store and premises according to agency standards.
10. Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis. In some stores, may act as safety captain.
11. Performs all other duties as assigned.
Supervisory Responsibility:
This position has supervisory responsibility for associates including Team Leads.
Qualifications
Required Qualifications:
1. High school diploma or equivalent plus one to three years previous management experience in retail or similar service oriented business or environment (e.g. military experience).
2. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.).
3. Ability to effectively communicate in English, both verbally and in writing in a clear manner.
4. Excellent customer service skills.
5. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business.
6. Personal vehicle to transport store receipts to the bank.
Preferred Qualifications:
1. Associate's degree or higher.
2. Fluency in a language other than English.
$24k-30k yearly est. Auto-Apply 15d ago
AbilityOne Floor Technician BEP FT
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Washington, DC
Provides preventive cleaning services for Federal Agency in accordance with departmental policies and procedures. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.
This position is 10pm-6:30am
Essential Competencies:
Boss Relationships
Perseverance
Self-Development
Listening
Responsibilities
Essential Duties and Responsibilities:
Maintains cleanliness in assigned areas of the facility.
Sweep, mop, scrub, buff, wax, strip and/or burnish assigned floors.
Performs cleaning duties such as dusting lights, furniture, and other horizontal surfaces, dry mopping hard floor surfaces, vacuuming carpets, emptying and cleaning trash containers and ashtrays, spot cleaning walls and windows.
Mixes basic cleaning solutions.
Other Duties and Responsibilities:
Cleans and maintains assigned equipment.
Assesses floors for required service needed.
Notifies supervisor of equipment and facilities needing repair or replacement.
Skilled in the knowledge of cleaning methods and equipment use (scrubber, extractor, walk behind, pad types and usage).
Qualifications
Required Qualifications:
Minimum six months previous floor care experience (buffing, waxing, stripping various types of floors).
Ability to follow written and verbal instructions.
Ability to decipher/comprehend signs indicating danger.
Ability to obtain security clearance to work at assigned work site.
Covid-19 vaccinated as required by federal contract
Preferred Qualifications
One year or more of previous floor care and custodial experience.
Cleaning management or floor care certification
$24k-32k yearly est. Auto-Apply 60d+ ago
Director, RISE Coaching
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Washington, DC
This position leads a consolidated team of RISE Career Coaches to assist team members in the areas of employment retention, crisis management, job development and career planning. Ensures compliance with AbilityOne and the Commission on Accreditation of Rehabilitation Facilities (CARF) regulations through documentation oversite, regulatory compliance and guidance on best practices. Develops and implements team strategies to assist Team Members with achieving their personal and career related goals and RISE to their highest level of personal success. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.
Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible.
Responsibilities
Core Competencies:
* Plans and Aligns • Develops Talent • Values Differences • Drives Vision & Purpose • Collaborates • Strategic Mindset• Decision Quality
Essential Duties and Responsibilities:
1. Develops and implements the strategies and standard operating procedures for Goodwill's RISE Coaching program.
2. Directs and monitors the activities of all Coaches on the People and Culture Team by scheduling and overseeing work assignments, setting priorities, conducting case file audits, directing the work to achieve service outcomes, and evaluating the effective delivery of services. 3. Manages a high performing team of Coaches responsible for the following: a. Providing individualized and quality supportive services, skill development and career planning to internal team members. b. Plan, organize, and conduct private individual coaching session(s) on an as needed basis for team members. c. Provide assistance to team members in developing individual employment plans and action plans and assist team members with career development. d. Perform assessments to identify abilities, talents, interests, and personality characteristics in order to help develop and identify personal and professional goals. e. Be a reliable resource who can connect emotionally and socially with assigned caseload. f. Provides support and maintains open communication with all relevant stakeholders. g. Monitors team members in given caseload to assist with completion and/or accomplishment of goals through individual and/or group meetings. h. Refer individuals to supportive services to include, but not limited to housing, food, financial literacy, debt counseling, mental health, domestic violence, child care, etc. and provide concrete information such as where to go and how to apply. i. Accurately record electronic case notes that are objective, current, non-judgmental, clear, and concise and that outline action taken as a result of the contact. Assist in maintaining up-to-date information (i.e., address, telephone number, etc) in electronic case file database. Ensure that all current program processes and procedures are followed. j. Provide ongoing support until the team member has met their goals or no longer desires services. k. Collaborate with internal and external resource specialists to compile and study occupational, educational, and economic information to aid team members in making and carrying out vocational, educational and personal goals and objectives. 4. Ensures all services and internal processes meet compliance and requirements of relevant licensing and accrediting bodies (i.e. CARF and AbilityOne). This includes oversight of AbilityOne RISE Coaching Program and components in the Contracts department:a) Monthly and quarterly reviews of all documentation in support of AbilityOne compliance including, but not limited to: Individual Employment Support Plans (IESPs), Disability Qualification Determinations (DQDs) and Participating Employee Information (PEI).b) Maintains up to date policies and procedures and compliance with all CARF accreditation standards.
5. Responsible for overseeing connections and partnerships with local community service providers to enhance the menu of support services provided to team members (e.g. housing, food, childcare, transportation, clothing, medical insurance, mental health, services to families, children, individuals who are elderly, persons with disabilities, emergency assistance, etc.).
6. Maintains a stakeholder feedback system with team members, people managers and external service agencies to drive continuous improvement through feedback analysis and makes program service modifications and enhancements as needed.
7. Utilizes available systems and data to track and communicate progress against expected outcome targets and inform on strategic and operational approaches.
8. Provide in depth guidance, timely coaching and feedback to the team to ensure their success on meeting key accountability standards (i.e. outcome measurement, goals, IESPs, placements, retention, etc.)
9. Develops and maintains project plans that establishes a timetable for accomplishing assigned program outcomes. Additional Duties and Responsibilities:1. Serves as main point of contact for internal and external auditing of case files.2. Liaise with Marketing to drive accurate staging of activities and ensure necessary program visibility.3. Develops, maintains, and analyzes budget to maintain expenditure controls. 4. Uses key coaching principles to establish good interpersonal relationships by helping team members feel valued and appreciated. 5. Assists in conducting workshops 6. Other job related duties as assigned.
Supervisory Responsibility:
Hire and supervise a team of RISE Coaches.
Qualifications
Required Qualifications:
1. Bachelor's degree in business administration, counseling, psychology, rehabilitation services, or related field. 2. Minimum of 5 years supervisory experience in field. 3. Minimum of 5 years of direct experience in providing services to individuals with differing abilities and disadvantages including providing employment or business services to diverse populations.4. Proven experience in leading and executing end-to-end program compliance audits, including planning, execution, and reporting on adherence to regulatory and internal policies.5. Knowledge, skills and abilities (KSA) or ability to obtain KSA in Americans with Disability Act, job accommodations, assistive technology, learning styles, and Universal Design for Learning.6. Ability to pass a Federal background investigation to gain access to AbilityOne contract sites to provide coaching services. 7. Extensive knowledge of federal, state and local regulations governing casework techniques.8. Demonstrated career coaching skills, customer focus, active listening, flexibility, oral and written communications, critical thinking and interpersonal sensitivity. 9. Knowledge of assistive technology and work adaptive equipment.10. Demonstrated interpersonal skills with the ability to effectively collaborate in a team setting.11. Demonstrated empathy and respect for individuals with multiple barriers to employment.12. Able to multi-task, work in a fast-paced environment, work independently and carry out responsibilities with minimal direct supervision.13. Intermediate computer skills with working knowledge of Microsoft Office products including Word, Excel, PowerPoint and Outlook; advance knowledge to use the Internet to perform searches and obtain information.14. Access to reliable transportation to delivery services in remote locations, attend trainings, and meetings.
Preferred Qualifications:1. Bilingual2. Knowledge of the AbilityOne Program 3. Knowledge of CARF regulations and experience implementing or managing CARF accredited programming.
$25k-33k yearly est. Auto-Apply 15d ago
Assistant Manager Production New York Ave
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Washington, DC
Exciting and diverse retail inventory management opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead your own production team while improving your community.
Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible.
Responsibilities
Essential Competencies:• Develops Direct Reports and Others• Process Management• Customer Focus• Confronting Direct Reports• Managing Diversity• Functional and Technical Skills
Key Responsibilities and Accountabilities:
1. Assists the store manager with the overall operation of the business unit.
2. Develops, coaches and trains all direct reports in the business unit.
3. Helps to create an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners).
4. Makes recommendations for hiring and evaluating of associates on the team.
5. Performs daily administrative/clerical functions of store operations.
6. Provides exceptional customer service to customers, to include resolving customer concerns.
7. Fulfills the duties of store personnel only if needed.
8. Models, monitors and enforces compliance with company policies, SOP's and values. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed.
9. Maintains the general appearance of the store and premises according to agency standards.
10. Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis. In some stores, may act as safety captain.
11. Assists with maintaining production levels and quality of merchandise to the sales floor that reflect the standards of Push for Production (PFP) model.
12. Monitors and ensures a smooth process for all donation functions while adhering to all standard company practices and procedures.
13. Performs all other duties as assigned.
Supervisory Responsibility:
This position has supervisory responsibility for associates including Team Leads.
Qualifications
Required Qualifications:1. High school diploma or equivalent plus one to three years previous management experience in retail or similar service oriented business or environment (e.g. military experience). 2. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.).3. Ability to effectively communicate in English, both verbally and in writing in a clear manner.4. Excellent customer service skills.5. Personal vehicle to transport store receipts to the bank.6. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business.
Preferred Qualifications:1. Associate's degree or higher.2. Previous experience in the area of inventory movement and warehousing (preferably in a retail environment).3. Fluency in a language other than English
$26k-37k yearly est. Auto-Apply 60d+ ago
Ecommerce Team Member - 1
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Woodbridge, VA
This position receives, inspects, lists and ships donated items for online sale. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.
Essential Competencies:
Action Oriented
Customer Focus
Composure
Time Management
Responsibilities
Essential Duties and Responsibilities:
Using the internet, published guidelines and consultation with experts, research potential merchandise to be placed online for sale, determining information such as the type and function of the item, fair market value, eligibility for vintage /antique status, brand, potential buyers, whether the item is genuine, and other details in order to make an educated assessment as to the item's salability on our online markets. Update online manifest system as necessary.
Take clear and accurate photographs of items, in such detail and number to provide the potential customer with enough information about the item's appearance, condition, size, color, shape, composition, brand, model, size, and other descriptive detail.
Write persuasive sales copy about the item, providing enough detail to help the customer determine appearance, condition, size, material, weight, color, shape, brand, model, size, and other factors.
Use online systems to post items for sale on eBay, Shopgoodwill.com, and other markets as needed.
Sort and place materials or items on racks, shelves or in bins according to predetermined sequence such as size, type, style, and color or product code
Retrieve merchandise from shelves, place merchandise into appropriate packaging, affix shipping labels, and stage merchandise in preparation for shipping.
Keep accurate records, using Microsoft Word, Excel, and other software, of items posted, sold, sales price, inventory, origin and destination.
Respond to phone and email inquiries from customers in a timely manner, and support customer onsite pickup of purchased items.
Use warehouse equipment, such as pallet jacks, forklifts, etc., to move product inside, outside of and within the warehouse.
Coordinate and communicate with retail store Ecommerce representatives, as necessary, regarding items sent from that store.
Other Duties and Responsibilities:
Maintain a quick and efficient work pace in order to adhere to posting quotas.
Maintain a professional appearance, adhering to Goodwill uniform standards.
Assist with warehouse logistics as assigned and adhere to policies and procedures.
Performs other duties as directed and assigned.
Qualifications
Required Qualifications:
Must have at least six months of relevant work experience in a retail, warehouse, Ecommerce or similar customer-service focused environment.
Must be proficient in Microsoft Office programs (MS Word, Excel and Outlook) and Internet savvy.
Must be a detail-oriented self- starter who is able to learn the requirements of Ecommerce quickly.
Ability to complete all assigned tasks quickly, and in an efficient manner, adhering to departmental quotas.
Must be responsible and reliable and extremely organized.
Ability to posting and list products online in the English language.
Ability to conduct reliable research using the internet.
Familiarity with basic photographic principles so as to operate a mid-level digital camera, including the ability to upload photos to a computer.
Ability to work in a warehouse environment with exposure to various temperature extremes (hot in summer, cold in winter), moderate dust and noise.
Ability to lift and carry up to thirty pounds in weight and to push and/or pull merchandise up to 200 pounds using warehouse equipment.
Must have access to reliable transportation in order to work a variable schedule, including nights, weekends and holidays.
Preferred Qualifications
High School diploma or GED
Previous work experience in an Ecommerce, warehouse or retail environment.
$20k-26k yearly est. Auto-Apply 9d ago
Donation Express Team Leader - Arlington Express Donation Center
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Arlington, VA
Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead a team while improving your community.
Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year.
Responsibilities
Essential Competencies:
* Directing Others
* Motivating Others
* Customer Focus
* Process Management
* Functional/Technical Skills
Essential Duties and Responsibilities:1. Supports the Donation Express Manager in operations for brick-and-mortar and/or Mobile Donation Express sites. 2. Communicates professionally via e-mail, orally, and in writing.3. Monitors and ensures a smooth donation process at a brick-and-mortar and/or Mobile Donation Express site.4. Fulfills the duties of all Donation Express staff (if needed) to include providing excellent customer service to donors, greeting donors and safely unloading donations from vehicles, completing donor receipts, and sorting and processing donated items into designated categories.5. Assists in and ensures the enforcement of Donation Express safety and security procedures.6. Assists in settling complaints.7. Provides input for associate interviews and performance evaluations.8. Works weekends and holidays as required to support the needs of the business.
Other Duties and Responsibilities:1. Maintains a professional appearance adhering to Goodwill uniform standards2. Assists with maintaining proper staffing as it relates to budgets.3. Assists the Donation Express Manager to accurately record the work of the department.4. Assists with monitoring the time and attendance system.5. Assists during the interviews, trains, and instructs workers in such a manner as to develop full working potential.6. Assists with the development of efficient and effective methods and procedures for work simplification and material processing.7. Performs other duties as directed and required.
Supervisory Responsibility:This position has supervisory responsibility for the Donation Express staff including the Donation Attendants.
Qualifications
Required Qualifications:1. High school diploma or equivalent and at least 6 months of supervisory experience and/or successful completion of the TRAc program. 2. Excellent customer service skills.3. Basic computer skills.4. Ability to effectively communicate verbally and in writing.5. Ability to perform basic math.6. Ability to read and comprehend internal documents related to store operations.7. Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8-hour shift).8. Ability to lift up to and between 40 - 50 pounds frequently.9. Valid driver's license and continuous access to reliable vehicle. Must pass the DOT certification.
$21k-26k yearly est. Auto-Apply 21d ago
Donation Attendant Germantown FT
Goodwill of Greater Washington 4.1
Goodwill of Greater Washington job in Germantown, MD
Donation attendants are true Goodwill Ambassadors. Enjoy an active and dynamic position assisting donors of household goods. If you enjoy being around other people, working outdoors, and representing an organization that makes a positive impact on our community, then welcome home.
Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year.
Responsibilities
Essential Competencies:
Action Oriented
Customer Focus
Composure
Time Management
Essential Duties and Responsibilities:
1. Provides excellent customer service to all internal and external guests.
2. Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.
3. Accurately record donations.
4. Ability to independently lift up to a maximum of 50 pounds.
5. Ability to safely operate manual and or power equipment (depending on location).
6. Responsible for keeping donation area clean and free of debris.
7. Completes donor receipts and offers the donor a copy.
8. Sorts donated items into designated categories.
9. Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager.
10. Maintains a clean, neat uniform and appearance.
Other Duties and Responsibilities:
1. Assists truck and driver helper load/unload donations into company vehicles.
2. Performs general housekeeping duties as needed.
3. Performs other duties as directed.
Qualifications
Required Qualifications:
1. Previous customer service experience.
2. Ability to provide exceptional customer service to internal and external customers.
3. Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management.
4. Ability to effectively communicate verbally with associates and customers.
5. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8 hour shift)
6. Ability to lift up to 50 pounds frequently.
Preferred Qualifications
1. A minimum of six months of previous work experience.
2. High school diploma or equivalent.
3. Ability to work in a team environment.
4. Previous experience working in a warehouse environment.
5. Previous pallet packing and forklift experience.
6. Basic computer skills.
7. Multilingual with proficiency in English.
$18k-24k yearly est. Auto-Apply 23d ago
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