Goodwill Of Greater Washington jobs in Rockville, MD - 71 jobs

Provide preventative cleaning services for retail store in accordance with green cleaning methods and best industry practices. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Essential Competencies: * Boss Relationships * Perseverance * Self-Development * Listening Essential Duties and Responsibilities: Maintains cleanliness of all assigned areas in the retail store, ensuring store is clean, hazard free (within the custodian's span of control) and customer ready prior to opening. Performs cleaning duties such as dusting lights, furniture, shelves and other horizontal surfaces, dry and/or wet mopping hard floor surfaces, vacuuming carpets, emptying and cleaning trash containers and ashtrays, spot cleaning walls, carpets and windows, and using the high speed buffer to burnish hard floor surfaces. Cleans, maintains and ensures basic security of assigned equipment. Notifies supervisor of equipment and facilities needing repair or replacement or any other potential safety hazard. * This position requires frequent lifting, carrying, pushing and/or pulling of up to 40 pounds. Prolonged walking and standing are required as well as frequent bending, reaching and stooping. Other Duties and Responsibilities: Cleans and maintains assigned equipment. Notifies supervisor of equipment and facilities needing repair or replacement or any other potential safety hazard. Qualifications Required Qualifications: Two years previous commercial cleaning experience. Ability to follow written and verbal instructions. Ability to decipher/comprehend signs indicating danger. Skilled in the knowledge of cleaning methods and equipment such as a scrubber and extractor as required by site specifications. Proven track record of dependability. Excellent customer service skills i.e. ability to communicate positively and consistently with the customer, co-workers and supervisor; deliver professional consistent results. Ability to pass a background check and drug screening as required by assigned site. Preferred Qualifications: Previous custodial experience.

The individual will be responsible for conceptualizing, developing, and executing all Goodwill of Greater Washington (GGW) and Goodwill Excel Center (GEC) print and digital marketing initiatives while ensuring consistency and integrity of the organization's brand. This position uses creative thinking, concepts and visual strategies for marketing campaigns, organizational initiatives, and high-priority projects. The Graphic Designer must have a strong understanding and awareness of brand consistency in all outputs. The position also partners with leadership to translate marketing goals into compelling designs that enhance visibility, engagement, and impact. Graphic design duties involve effective design across print, digital, and interactive mediums. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Competencies: Action Oriented Manages Ambiguity Balances Stakeholders Collaborates Essential Duties and Responsibilities: 1. Manage and maintain Goodwill of Greater Washington's brand- aligned visual content and graphics. 2. Ensures consistent visual graphics and design integrity of GGWs marketing and communication channels. 3. Recommend creative approaches, design standards, best practices, and emerging trends to strengthen GGW brand presence and effectiveness. 4. Providing creative consultation and insight on all graphic design projects ensuring design solutions align with organizational goals. 5. Effectively and efficiently manage and prioritize multiple projects, establishing timelines and ensuring timely delivery with minimal supervision. 6. Efficiently communicate and articulate ideas, strategies, and procedures to the marketing team and operational teams/stakeholders to translate strategic goals into visually compelling communications. 7. Independently navigates though design nuances across multiple platforms (digital, print, social, web, etc). 8. Produces high-quality marketing designs under tight project timelines. 9. Conducts independent research makes recommendations and implements the proper techniques for projects. Graphic Design Duties and Responsibilities: 1. Provide print and digital design services for multiple internal GGW and GEC departments, and for external campaigns/ promotions. 2. Create and update print materials (flyers, brochures, newsletters, direct mail, advertisements, etc.), signs, and collateral. 3. Creating and designing informational graphics from text and data-based content. 4. Effectively communicate with and send print ready artwork to third party printers. 5. Create ADA compliant graphics, PDFs, and interfaces as needed. 6. Analyze, report, and use email campaign data to adjust and plan for future campaigns. Qualifications Required Qualifications: 1. Minimum of two years of graphic design experience. 2. College degree in related field or equivalent plus two to four years of email marketing experience. 3. Understanding of ADA website compliance standards and adherence. 4. Self-motivated with a high level of initiative and a sense of urgency. 5. Experience with creating large format designs. 6. Understanding the difference in digital graphic output and graphics for print. 7. Strong design problem solving skills, and able to work under restrictions. 8. Strong understanding of layout, hierarchy, and contrast. 9. Knowledge of printing procedures, photography, illustration and ability to work with external vendors. Technical and Skill Qualifications: 1. Adobe Create Suite (e.g. Photoshop, Illustrator, InDesign, and Acrobat) 2. HTML & CSS (minimum skillset needed) 3. Designing Responsive Email Templates

Responsible for providing high-level customer service to resolve IT-related issues, isolate problems, determine and implement solutions as well as diagnosis and request additional support staff. The IT Support Specialist must be self-motivated, organized, have reliable transportation, and have strong customer service skills. This position handles requests for support relating to the IT needs of Goodwill's retail locations. Responsibilities Essential Competencies: Functional/Technical Skills Listening Patience Technical Learning Primary Duties and Responsibilities: 1. Provide remote/in-person technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. 2. Manage and track issues and escalations to ensure timely resolution of customer issues. 3. Travel to store locations to provide hands-on support. 4. Respond to email messages and phone calls for internal customers seeking help. 5. Logs all request into the helpdesk system. 6. Troubleshoots hardware and software problems, assists users with desktop applications and provides user training. 7. Escalates problems to other network or system support personnel when a problem is not easily identified and corrected in a timely manner. 8. Provides first-level telephone, email, and web support for computer systems, software, hardware, and telecommunication systems. 9. Follow up with customers to ensure issue has been resolved. Additional Duties and Responsibilities: 1, Gain feedback from customers about computer usage. 2. Performs other job-related duties as assigned. Qualifications Required Qualifications: 1. Must have own reliable transportation, valid driver's license, and be able to drive to any location within the Goodwill market area. 2. Working knowledge of basic hardware and software systems 3. Working knowledge of Microsoft products such as Outlook, Word, Excel, etc. 4. Basic troubleshooting skills and the use of remote troubleshooting applications 5. Detail-oriented and well organized 6. Ability to multitask 7. Self-motivated to address IT concerns 8. Proven Break/fix computer skills 9. High School Diploma or equivalent 10. One to two years industry experience, support center or helpdesk 11. A+ Certification Preferred Qualifications 1. Certificate in Computer or IT related area of study or equivalent 2. MCSA (Microsoft Certified Systems Administrator) 3. POS support experience preferred.

Provides excellent customer service as a point of contact to retail customers and maintains the sales floor to ensure and exciting shopping experience. Partners with team members in a fast-paced environment to expedite merchandise for sale and display on the sales floor; provides operational sales and support to management team. These positions also are responsible for sorting, processing and preparing donated merchandise. All team members are accountable for behaving in accordance with divisional and organizational values and expectations. Opportunities are available for Full and Part time positions. Positions Include: * Sales Associate * Donation Attendant * Merchandise Processor * Team Leader (Hourly)

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities' store locations. Essential Duties and Responsibilities: Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department. Maintains regular and consistent in-person attendance. Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property. Maintains sales floor and work station by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal. Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards. Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): Ability to speak and read English proficiently Must be at least 18 years of age or older Ability to pass a background check and drug screen, where applicable for position You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and places items in the appropriate location in the production room or sales floor. Essential Duties and Responsibilities: Accepts all donations from customers, providing outstanding customer service. Responsible for correctly labeling Gaylords. Ensures that a receipt is offered to each donor, regardless of the size of the donation. Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer. Writes up sales tickets and sold signs for furniture, electrical, and other large items. Assists customers with loading and unloading furniture or other items to and from vehicles. Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards. Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed. Safely operates pallet jack and walkie stacker. Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used. Provides floor care duties at a retail store, as needed. Required to cross train in other store positions as business needs. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): Excellent customer service skills Ability to pass a forklift certification class Ability to speak and read English proficiently Must be at least 18 years of age or older Ability to pass a background check and drug screen, where applicable for position You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Support the accounting department in day-to-day general ledger accounting, financial analysis, journal entries and account reconciliations. Assist in systems improvements and maintenance. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Competencies: · Action Oriented · Ensures Accountability · Manages Complexity · Collaborates · Resourcefulness Essential Duties and Responsibilities: 1. Provide assistance with general ledger and monthly accounting close process for rapidly growing organization. Process general ledger transactions and checkbook entries. 2. Perform account analysis, including identification and explanation of variances, account reconciliations and preparation of journal entries. 3. Assist in overall organization of Finance department documentation-electronic and retained documents. 4. Prepare period end accruals and maintain the various general ledger accounts, including reconciliation of various general ledger accounts, as assigned. 5. Maintain various monthly ledgers, registers, journals and logs following established accounting policies and procedures. 6. Maintain and update detailed documentation of key assigned tasks and processes for Desktop Work Instructions. 7. Provide assistance in improving and maintaining financial and operational systems. Other Duties and Responsibilities: As assigned by Controller Supervisory Responsibility: This position currently has no direct supervisory responsibilities Qualifications Required Qualifications: 1. Bachelor's degree in Accounting, Finance or a related field required; 2-4 years general accounting experience, including extensive knowledge of GAAP. 2. Excellent organizational skills, self-starter, detail-oriented, solutions driven, positive attitude, ability to multitask and work in an evolving accounting department is essential. 3. Knowledge of various aspects of accounting and payroll related functions and software packages. 4. Good interpersonal skills and the ability to communicate effectively both in writing and verbally. 5. Team player with a positive attitude and the ability to interact with all levels of the organization. 6. Strong Financial System Skills 7. Excellent analytical skills with great attention to detail. Advanced Microsoft Excel / Word skills. Preferred Qualifications: 1. Experience with Microsoft D365 (Finance and Operations module) a plus, however not required. 2. Public accounting experience is a strong plus, however not required. 3. CPA certification is a plus, however not required.

Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Responsible for providing administrative and operational support to the People and Culture team. Ensures accurate, complete and compliant onboarding/offboarding practices that align with organizational policies and appliable employment laws. Assists with the daily administration of P&C operations to include Form I9, employment verifications, data entry, filing, invoice tracking and billing allocations. Assists with HRIS and benefits administration. Acts as a point of contact to assist team members with P&C activities and work-life transactions. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Competencies: 1. Communicates Effectively 2. Customer Focus 3. Ensures Accountability 4. Optimizes Work 5. Action Oriented Essential Duties and Responsibilities: 1. Primary point of contact for Form I9. Reviews and approves form I9 and process new hires thorough E-Verify system to verify work status and follow up with Team Members who are on a work visa on a monthly basis. 2. Responsible for new hire data entry from for HRIS system and supporting third party systems (Applicant Tracking System and Learning Management System, etc.). 3. Supports P&C Operations, Team Member Relations, and RISE Coaching teams with the upload of P&C related documents into HRIS Database, Caseworthy, and other third party systems. 4. Creating security badges for Team Members. 5. Coordinates interpreter services as needed. 6. General backup for HRIS Data entry. 7. General clerical support for P&C team to include filing and administration of Team Member files. Other Duties and Responsibilities: 1. Provides administrative support to the Benefits Specialist. 2. Back-up for completing employment verification requests from team members and third party agencies. 3. Back-up for assisting and presenting new hire orientation and other training initiatives as needed. 4. Provides administrative support to the VP, People and Culture, to include processing invoices, correspondence, and tracking information in excel and special projects as needed. 5. Occasionally travels to off-site locations relating to HR topics. 6. Other duties as assigned. Supervisory Responsibility: This position has no supervisory responsibilities. Qualifications Required Qualifications: 1. Associate's degree in Business Administration or related field plus two years related experience. Four years of HR related experience may substitute for associates degree. 2. Demonstrated knowledge of MS Office Suite. Must have experience using Excel tools (e.g. Pivot Tables, V-Look-up, and Formulas). 3. High level of organization skills with the ability to prioritize and work effectively on multiple tasks simultaneously. 4. Excellent attention to detail and accuracy in typing. 5. Excellent customer service and employee relations skills and the ability to work with staff of all levels. Preferred Qualifications: 1. Bachelor's degree. 2. Previous HR experience. 3. Familiarity with the processes and procedures related to Human Resources 4. Experience working with individuals with disadvantages and disabilities. 5. HR certification and/or membership in professional HR accredited association (SHRM). 6. Spanish language or ASL proficiency.

Exciting and diverse retail inventory management opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead your own production team while improving your community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Competencies:• Develops Direct Reports and Others• Process Management• Customer Focus• Confronting Direct Reports• Managing Diversity• Functional and Technical Skills Key Responsibilities and Accountabilities: 1. Assists the store manager with the overall operation of the business unit. 2. Develops, coaches and trains all direct reports in the business unit. 3. Helps to create an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners). 4. Makes recommendations for hiring and evaluating of associates on the team. 5. Performs daily administrative/clerical functions of store operations. 6. Provides exceptional customer service to customers, to include resolving customer concerns. 7. Fulfills the duties of store personnel only if needed. 8. Models, monitors and enforces compliance with company policies, SOP's and values. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed. 9. Maintains the general appearance of the store and premises according to agency standards. 10. Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis. In some stores, may act as safety captain. 11. Assists with maintaining production levels and quality of merchandise to the sales floor that reflect the standards of Push for Production (PFP) model. 12. Monitors and ensures a smooth process for all donation functions while adhering to all standard company practices and procedures. 13. Performs all other duties as assigned. Supervisory Responsibility: This position has supervisory responsibility for associates including Team Leads. Qualifications Required Qualifications:1. High school diploma or equivalent plus one to three years previous management experience in retail or similar service oriented business or environment (e.g. military experience). 2. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.).3. Ability to effectively communicate in English, both verbally and in writing in a clear manner.4. Excellent customer service skills.5. Personal vehicle to transport store receipts to the bank.6. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business. Preferred Qualifications:1. Associate's degree or higher.2. Previous experience in the area of inventory movement and warehousing (preferably in a retail environment).3. Fluency in a language other than English

To safely and effectively drive and operate company trucks. To handle, load and unload materials by hand or use of hand truck. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Primary Duties and Responsibilities: 1. Drives truck to assigned destinations, which may include, but is not limited, to service organizations, collection centers, store sites, and other businesses. 2. Performs daily inspections of vehicle prior to operating, following company checklist. Reports needed repairs to supervisor. 3. Maintains accurate daily trip record indicating arrival and departure times and mileage. 4. Operates vehicle in compliance with company, local, state and federal regulations and in accordance with accepted principles of safe driving. 5. Loads and unloads vehicle. When loading vehicle, distributes weight evenly, forming a compact load and securing materials for transport. 6. Unloads merchandise at assigned destinations and moves to appropriate areas. Required Qualifications: 1. High school diploma or equivalent. 2. One year of previous commercial driving history Qualifications Preferred Qualifications: 1. Valid Commercial Drivers' License. 2. Capable of effectively communicating orally. 3. Must be able to read, write and interpret road maps

Instructors hold primary responsibility for the implementation and development of The Excel Center curriculum and the success of its students. Instructors are responsible for continuously improving curriculum and instruction through collaboration as part of the instructional team. Instructors will facilitate learning for students meeting students "where they are" and employing a student-centered approach. Instructors are expected to instruct with passion, creativity, and innovation with a student-centered approach. Instructors will serve as a member of the instructional team focused on excellent, high-quality educational service to all students. The position will meet standards-aligned educational objectives, school-wide goals, and creating intervention plans to meet student outcomes. Instructors will work with Academic Success Coaches and members of the Special Education Team to fully support students and create intervention plans and wrap around support plans. The position will support the school's motto: "Relationships, Relevance, and Rigor" and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Responsibilities Preparing and delivering daily, effective and engaging lessons to students who reflect a range of different ages and abilities. Strategies may include, but are not limited to, direct instruction, one-on-one instruction, seminars, self-paced lessons, and online learning environments. The GEC instructional model is an in-person learning model, however, instruction may be delivered through synchronous virtual instruction and/or hybrid instruction. Grading diagnostic, formative, and summative assessments and giving appropriate feedback. Maintaining records of students' progress and development through accurate and on-time grading and gradebook upkeep. Applying best practices in adult education, researching new topic areas, maintaining up-to-date subject knowledge, and devising and writing new curriculum materials when needed and/or as assigned by Lead Instructor based on school needs Selecting and using a range of different learning resources and equipment, including rich technology integration, to ensure high quality learning. Preparing students for passage of internal end of course assessments and external examinations (PARCC, ACT, iReady, SRI, etc.). Maintaining accurate student level assessment data and grades in collaboration with the Lead Instructor. Creating a classroom culture of learning focused on relationships, relevance, and rigor. Employing high quality classroom management in classroom to keep the focus on student learning. Utilizing and collaborating with members of the GEC team to support classroom needs. Participating in collaborative curriculum development, grade-level activities, and school-wide functions aimed at improving student retention, productivity, attendance, credit attainment, school culture, and new student orientation. Understanding student retention is the role of every staff member in the school and is increased through strong communication and excellent service. Communicating student grades and progress reports effectively, each week, with students and colleagues by maintaining an updated gradebook in PowerSchool. Collaborating with staff to ensure student success and identify intervention plans and/or individualized support plans as needed Providing weekly feedback in collaborative meetings with Academic Success Coaches on student progress. Using data to drive decisions and take action. Employing a "data focused" mindset around outcomes, interventions, and action steps. Working with Academic Success Coaches, members of the Special Education Team, and other Leadership staff to support students' progress towards graduation and post-secondary planning. Attending all team and professional development meetings. Offering tutoring and other academic supports for students every week. Tutoring takes place on Fridays when students do not have class. Thinking creatively around ways to engage students in the class and school at large. Approaching student engagement and retention from a lens of innovation. Approaching each student with a unique lens and from a solution-oriented mindset. Other duties as assigned. Qualifications Required Qualifications: Bachelor's Degree in Science, Math or STEM related field. 2 years of teaching experience in an urban setting or 5 terms (1 full year) of long-term substitute teaching at the Goodwill Excel Center. Possesses the essential mindset that all students can succeed. Drives to improve the outcomes and lives of students in and out of the classroom. Exhibits resilience to persevere and create opportunities for students out of challenges and lessons learned. Strong organizational skills; extremely careful attention to detail and follow-through. Strong analytical and problem-solving skills; ability to analyze data for informed decision making. Strong communication skills with ability to communicate direct feedback in a compelling way that empowers students to make immediate improvements. Ability to work well in a team; ability to bridge and enhance professional learning communities. Ability to create, monitor, and maintain systems that enhance instructional outcomes. Ability to thrive in a fast-paced, entrepreneurial environment; flexible, able to work autonomously as well as take direction as needed. Effective presentation skills accompanied with inspiring stage presence. Has working knowledge of computer programs to perform clerical tasks: Google Applications, Microsoft Office, Google Chrome, and Internet Explorer. Preferred Qualifications Master's degree in Teaching or Education, or a related field Certification in respective teaching area as required by the Office of the State Superintendent. 3-5 years teaching experience in math and/or science. Experience teaching in a high-needs community. Experience with adult learners returning for a high school diploma.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for running registers as well as working to maintain sales floor standards. Essential Duties and Responsibilities: Performs Point of Sale (POS) responsibilities and processes all forms of payments. Asks each customer for cash donations at POS. Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader. Completes closing procedures, as necessary. Maintains regular and consistent in-person attendance. Greets customers that enter in the store and thanks customers leaving the establishment. Maintains sales floor by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Utilizes systems, including phones and paging systems to make regularly scheduled announcements. Maintains a clean and safe environment. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School education or equivalent experience Excellent customer service skills Excellent math skills preferred Ability to communicate and understand instructions, both verbal and written, in English Must be at least 16 years of age or older Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Provides preventive cleaning services for Federal Agency in accordance with departmental policies and procedures. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. This position is 10pm-6:30am Essential Competencies: Boss Relationships Perseverance Self-Development Listening Responsibilities Essential Duties and Responsibilities: Maintains cleanliness in assigned areas of the facility. Sweep, mop, scrub, buff, wax, strip and/or burnish assigned floors. Performs cleaning duties such as dusting lights, furniture, and other horizontal surfaces, dry mopping hard floor surfaces, vacuuming carpets, emptying and cleaning trash containers and ashtrays, spot cleaning walls and windows. Mixes basic cleaning solutions. Other Duties and Responsibilities: Cleans and maintains assigned equipment. Assesses floors for required service needed. Notifies supervisor of equipment and facilities needing repair or replacement. Skilled in the knowledge of cleaning methods and equipment use (scrubber, extractor, walk behind, pad types and usage). Qualifications Required Qualifications: Minimum six months previous floor care experience (buffing, waxing, stripping various types of floors). Ability to follow written and verbal instructions. Ability to decipher/comprehend signs indicating danger. Ability to obtain security clearance to work at assigned work site. Covid-19 vaccinated as required by federal contract Preferred Qualifications One year or more of previous floor care and custodial experience. Cleaning management or floor care certification

Oversee the day-to-day activities of the organization's purchasing and procurement activities Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Competencies · Drives Results · Communicates Effectively · Decision Quality · Customer Focus · Ensures Accountability Essential Duties and Responsibilities: 1. Participate in the overall implementation of a purchasing function to the organization. 2. Ensure that buying agreements are in compliance with policy, meet appropriate service levels and minimize costs. 3. Strive to build strong and effective relationships with vendors. 4. Compile and maintain purchasing needs from key departments, based on their needs. 5. Negotiate and obtain bids and/or quotes for all purchasing needs from suppliers and contractors. This includes monitoring their progress and checking for quality of service provided. 6. Request quotes, document and analyze bids received and make determination as to best supplier for our goods, based on cost, quality, terms and other factors. 7. Place orders with vendors and monitor progress from receiving of goods to services to processing of invoices. Assist in resolving invoice discrepancies and deliveries. 8. Coordinate all credit card purchases and timely reconciliation every month 9. Maintain database of key vendors and keep current with information including price lists, contract and shipping details. 10. Prepare and maintain key vendor information including, address, terms, etc, when applicable. For new vendors, performing credit checks and evaluating their business performance. 11. Assist in documentation of all related policies, procedures and work instructions. 12. Work with Finance team to implement electronic system for requisitions and purchase orders. 13. Perform other related duties as assigned. Qualifications Required Qualifications: 1. Bachelor's degree in Business, Finance or Accounting. 2. Minimum five years purchasing experience. 3. Strong knowledge of accounting systems. 4. Strong Excel and Data Entry Skills. 5. Ability to multitask and meet multiple deadlines. 6. Excellent attention to detail and organizational skills 7. Excellent customer service and employee relations skills. 8. Ability to work with staff of all levels. Preferred Qualifications: 1. Familiarity with enterprise level accounting systems, such as Microsoft D365 environments. 2. Experience working in Microsoft office environments, such as Sharepoint, Teams, Outlook, etc. 3. Demonstrated ability to multi-task and prioritize.

This position leads a consolidated team of RISE Career Coaches to assist team members in the areas of employment retention, crisis management, job development and career planning. Ensures compliance with AbilityOne and the Commission on Accreditation of Rehabilitation Facilities (CARF) regulations through documentation oversite, regulatory compliance and guidance on best practices. Develops and implements team strategies to assist Team Members with achieving their personal and career related goals and RISE to their highest level of personal success. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Core Competencies: * Plans and Aligns • Develops Talent • Values Differences • Drives Vision & Purpose • Collaborates • Strategic Mindset• Decision Quality Essential Duties and Responsibilities: 1. Develops and implements the strategies and standard operating procedures for Goodwill's RISE Coaching program. 2. Directs and monitors the activities of all Coaches on the People and Culture Team by scheduling and overseeing work assignments, setting priorities, conducting case file audits, directing the work to achieve service outcomes, and evaluating the effective delivery of services. 3. Manages a high performing team of Coaches responsible for the following: a. Providing individualized and quality supportive services, skill development and career planning to internal team members. b. Plan, organize, and conduct private individual coaching session(s) on an as needed basis for team members. c. Provide assistance to team members in developing individual employment plans and action plans and assist team members with career development. d. Perform assessments to identify abilities, talents, interests, and personality characteristics in order to help develop and identify personal and professional goals. e. Be a reliable resource who can connect emotionally and socially with assigned caseload. f. Provides support and maintains open communication with all relevant stakeholders. g. Monitors team members in given caseload to assist with completion and/or accomplishment of goals through individual and/or group meetings. h. Refer individuals to supportive services to include, but not limited to housing, food, financial literacy, debt counseling, mental health, domestic violence, child care, etc. and provide concrete information such as where to go and how to apply. i. Accurately record electronic case notes that are objective, current, non-judgmental, clear, and concise and that outline action taken as a result of the contact. Assist in maintaining up-to-date information (i.e., address, telephone number, etc) in electronic case file database. Ensure that all current program processes and procedures are followed. j. Provide ongoing support until the team member has met their goals or no longer desires services. k. Collaborate with internal and external resource specialists to compile and study occupational, educational, and economic information to aid team members in making and carrying out vocational, educational and personal goals and objectives. 4. Ensures all services and internal processes meet compliance and requirements of relevant licensing and accrediting bodies (i.e. CARF and AbilityOne). This includes oversight of AbilityOne RISE Coaching Program and components in the Contracts department:a) Monthly and quarterly reviews of all documentation in support of AbilityOne compliance including, but not limited to: Individual Employment Support Plans (IESPs), Disability Qualification Determinations (DQDs) and Participating Employee Information (PEI).b) Maintains up to date policies and procedures and compliance with all CARF accreditation standards. 5. Responsible for overseeing connections and partnerships with local community service providers to enhance the menu of support services provided to team members (e.g. housing, food, childcare, transportation, clothing, medical insurance, mental health, services to families, children, individuals who are elderly, persons with disabilities, emergency assistance, etc.). 6. Maintains a stakeholder feedback system with team members, people managers and external service agencies to drive continuous improvement through feedback analysis and makes program service modifications and enhancements as needed. 7. Utilizes available systems and data to track and communicate progress against expected outcome targets and inform on strategic and operational approaches. 8. Provide in depth guidance, timely coaching and feedback to the team to ensure their success on meeting key accountability standards (i.e. outcome measurement, goals, IESPs, placements, retention, etc.) 9. Develops and maintains project plans that establishes a timetable for accomplishing assigned program outcomes. Additional Duties and Responsibilities:1. Serves as main point of contact for internal and external auditing of case files.2. Liaise with Marketing to drive accurate staging of activities and ensure necessary program visibility.3. Develops, maintains, and analyzes budget to maintain expenditure controls. 4. Uses key coaching principles to establish good interpersonal relationships by helping team members feel valued and appreciated. 5. Assists in conducting workshops 6. Other job related duties as assigned. Supervisory Responsibility: Hire and supervise a team of RISE Coaches. Qualifications Required Qualifications: 1. Bachelor's degree in business administration, counseling, psychology, rehabilitation services, or related field. 2. Minimum of 5 years supervisory experience in field. 3. Minimum of 5 years of direct experience in providing services to individuals with differing abilities and disadvantages including providing employment or business services to diverse populations.4. Proven experience in leading and executing end-to-end program compliance audits, including planning, execution, and reporting on adherence to regulatory and internal policies.5. Knowledge, skills and abilities (KSA) or ability to obtain KSA in Americans with Disability Act, job accommodations, assistive technology, learning styles, and Universal Design for Learning.6. Ability to pass a Federal background investigation to gain access to AbilityOne contract sites to provide coaching services. 7. Extensive knowledge of federal, state and local regulations governing casework techniques.8. Demonstrated career coaching skills, customer focus, active listening, flexibility, oral and written communications, critical thinking and interpersonal sensitivity. 9. Knowledge of assistive technology and work adaptive equipment.10. Demonstrated interpersonal skills with the ability to effectively collaborate in a team setting.11. Demonstrated empathy and respect for individuals with multiple barriers to employment.12. Able to multi-task, work in a fast-paced environment, work independently and carry out responsibilities with minimal direct supervision.13. Intermediate computer skills with working knowledge of Microsoft Office products including Word, Excel, PowerPoint and Outlook; advance knowledge to use the Internet to perform searches and obtain information.14. Access to reliable transportation to delivery services in remote locations, attend trainings, and meetings. Preferred Qualifications:1. Bilingual2. Knowledge of the AbilityOne Program 3. Knowledge of CARF regulations and experience implementing or managing CARF accredited programming.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities' store locations. Essential Duties and Responsibilities: Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department. Maintains regular and consistent in-person attendance. Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property. Maintains sales floor and work station by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal. Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards. Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): Ability to speak and read English proficiently Must be at least 18 years of age or older Ability to pass a background check and drug screen, where applicable for position You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead a team while improving your community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Essential Competencies: * Directing Others * Motivating Others * Customer Focus * Process Management * Functional/Technical Skills Essential Duties and Responsibilities:1. Supports the Donation Express Manager in operations for brick-and-mortar and/or Mobile Donation Express sites. 2. Communicates professionally via e-mail, orally, and in writing.3. Monitors and ensures a smooth donation process at a brick-and-mortar and/or Mobile Donation Express site.4. Fulfills the duties of all Donation Express staff (if needed) to include providing excellent customer service to donors, greeting donors and safely unloading donations from vehicles, completing donor receipts, and sorting and processing donated items into designated categories.5. Assists in and ensures the enforcement of Donation Express safety and security procedures.6. Assists in settling complaints.7. Provides input for associate interviews and performance evaluations.8. Works weekends and holidays as required to support the needs of the business. Other Duties and Responsibilities:1. Maintains a professional appearance adhering to Goodwill uniform standards2. Assists with maintaining proper staffing as it relates to budgets.3. Assists the Donation Express Manager to accurately record the work of the department.4. Assists with monitoring the time and attendance system.5. Assists during the interviews, trains, and instructs workers in such a manner as to develop full working potential.6. Assists with the development of efficient and effective methods and procedures for work simplification and material processing.7. Performs other duties as directed and required. Supervisory Responsibility:This position has supervisory responsibility for the Donation Express staff including the Donation Attendants. Qualifications Required Qualifications:1. High school diploma or equivalent and at least 6 months of supervisory experience and/or successful completion of the TRAc program. 2. Excellent customer service skills.3. Basic computer skills.4. Ability to effectively communicate verbally and in writing.5. Ability to perform basic math.6. Ability to read and comprehend internal documents related to store operations.7. Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8-hour shift).8. Ability to lift up to and between 40 - 50 pounds frequently.9. Valid driver's license and continuous access to reliable vehicle. Must pass the DOT certification.

Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.