Service Associate jobs at Goodwill of Western and Northern Connecticut - 12 jobs

Goodwill of Western and Northern Connecticut seeks supportive individuals with a great passion for helping others. Those with experience in Human Services or those seeking a career change are encouraged to apply for this rewarding position! As a Human Services Associate, you would be watching over and s upporting program participants with disabilities within various HS programs. Schedule : 8am-3:30pm Monday through Friday What Goodwill can offer you : Opportunities for career advancement A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid) These benefits available 1st of the month, following 60 days of employment Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time Up to $3,000 in qualified Tuition Reimbursement Nine (9) Paid holidays 403(b) Retirement Savings Plan, including Employer Match 50% Employee Discount $50 work anniversary gift for every year of continuous service (for part-time and full-time team members) $200 Referral Program (for every candidate hired that you refer to Goodwill) Responsibilities : Community-Based Day Services Program. Contribute data to Individual Service and Behavioral Plans on a daily basis. Assists in the development and implementation of monthly programming schedules; including facility and community-based activities. Implement behavior plan guidelines as required. Ensure participants' safety by closely watching them and teaching safety rules and regulations at their work, volunteer sites, or Goodwill facilities. Lead and encourage individuals to participate in age-appropriate activities. Provide personal care assistance to program participants. Teach participants how to complete work tasks and appropriate social skills. Report participants' progress to team members, supervisors, and stakeholders. Complete all applicable written documentation. Provide safe transportation to program participants. Follow appropriate Goodwill vehicle operation guidelines, including: completing visual vehicle inspections, maintaining vehicle cleanliness, and reporting any mechanical issues or vehicle damage immediately upon occurrence to the program supervisor. Maintain HIPAA compliance for privacy while ensuring best practices. Position Requirements : Associate's degree preferred but a combination of education, training or practical work experience considered. Excellent organizational, both verbal and written communication, and interpersonal skills. Satisfactory driving record, current driver's license, and daily access to a reliable, registered, and insured vehicle for frequent in-state driving. First Aid, CPR, and Physical and Psychological Training (PMT) certifications are required ( Goodwill can provide training after hire ). Must be able to lift 50 lbs. and stand for long periods of time. May be required to assist individuals with mobility and physical transfers. Hoyer Lifts may be involved. May be required to seek a Public Service License (PSL) or DDS Medication Administration Certification. Start your journey with Goodwill today by applying at gwct.org/about/work-here Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience ! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Farmington, Connecticut): You will be scheduled to work a variable shift Mon-Fri, Tues-Sat, or Sun-Thurs To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Schedule is provided two to three weeks in advance Pay Information: The approved rate of pay for this position is $20.91/hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent required Customer service experience and effective verbal communication skills are required A current, valid driver's license with good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO (Paid Time Off): Starting at 15 days a year; based on FLSA (Fair Labor Standards Act) status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Program Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Status: Non-exempt,Temporary Hours Per Week: as needed Schedule: as needed for Sunday, 9:15 am - 11:15 am Scope of Position: Supervises all nursery activities for children from infants to five years old during Sunday morning Holiness Meetings to ensure their safety at all times. Responsibilities * Change diapers and assist with the bathroom needs of children. * Constantly monitor and maintain the cleanliness and safety of the nursery. * Coordinate activities for the children in the nursery. * Create a safe, nurturing environment for children aged from infants to five years old. * Do not use mobile devices (cell phones, tablets, etc.) during work hours for any personal matters. * Enlist and assist in training volunteers for the nursery. * Follow all health and safety precautions. * Greet children and their parents at the door as they arrive, whenever possible. * Notify the supervisor of any needs or concerns. * Participate in regular planning. * Prepare and serve snacks and inventory supplies. * Provide at least one week's advanced notice of substitution needs to the supervisor. * Provide parents with contact information. * Report to work on time. * Work cooperatively with parents and Corps staff. Qualifications * Must have experience in childcare and enjoy working with children. * Must be at least 18 years old. * Ability to effectively communicate verbally and in writing with children, parents, and supervisors. * Ability to lift 40 pounds. * Ability to move and react quickly to a variety of circumstances. * Energetic, patient, and nurturing personality. * CPR and/or First Aid certifications are highly preferred. * Must be able to bend, crawl, climb, lift, kneel, and crouch. * Must be dependable. * Satisfactory background check required. * Must complete required training upon hire. * Will respect and promote the interests of The Salvation Army. The individual will embrace the tenets of faith and is required to promote and respect the mission of The Salvation Army. Learn more about The Salvation Army's Southern New England Division at ********************************************************** An Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.

Status: Non-exempt, Part-time Hours Per Week: 25 Schedule: Monday - Friday, 9:30 am - 2:30 pm Scope of Position: Provide accurate, timely, and consistent financial support to The Salvation Army's Service Extension program throughout the Southern New England Division. Ensure that financial records are maintained in compliance with The Salvation Army policies, accounting principles, and donor requirements. Process deposits, reconcile accounts, assist Service Extension volunteers with financial reporting, and offer clerical and administrative support to the Finance and Service Extension departments. Responsibilities * Assist Service Extension volunteers and committees with completing and submitting financial forms, deposits, and reports. * Maintain accurate financial records for multiple Service Extensions, ensuring transparency and accountability. * Maintain confidentiality and protect the integrity of donor and financial information at all times. * Perform general clerical and administrative duties, including data entry, filing, and correspondence related to financial operations. * Prepare financial reports as requested by the supervisor. * Process and record all Service Extension financial transactions, donations, and expenses in compliance with The Salvation Army accounting standards. * Provide training, guidance, and support to Service Extension volunteers on financial reporting procedures. * Reconcile Service Extension bank statements and accounts monthly, addressing discrepancies promptly. * Support annual audits and reviews by preparing necessary documentation and responding to auditor requests. * Support special projects, fundraising campaigns, and seasonal activities (such as Christmas programs) as assigned. Qualifications * Associate degree in accounting, or related field preferred; equivalent work experience considered. * Minimum of two years of bookkeeping, accounting, or financial administrative experience preferred. * A willingness to work as part of a team. * Commitment to maintain confidentiality, accuracy, and integrity in financial matters. * Excellent interpersonal and communication skills for working with volunteers, staff, and donors. * Must complete required training upon hire. * Proficiency in Microsoft Office, especially Excel. * Willing to work the occasional evening or weekend during peak program or seasonal periods. * Strong attention to detail, organizational skills, and ability to manage multiple priorities. * Valid driver's license required and the ability to travel to Service Extensions or events as required.. * Will respect and promote the interests of The Salvation Army. The individual will embrace the tenets of faith and is required to promote and respect The Salvation Army's mission. The Salvation Army is pleased to offer a benefits program to part-time employees who work 20 to 29 hours per week, including... * Employer-funded pension plan (100% vested after five years of eligible service) * Voluntary life insurance * Short-term disability coverage (no cost to employee) * Supplemental insurance coverage options (Aflac, homeowners, auto, and pet insurance) * 403(b) tax-deferred annuity plan * Generous paid time off, including holidays, vacation, and sick leave * Eligibility for the Federal Government's Public Student Loan Forgiveness Program * Most importantly - a job with a great purpose, inspiring you to make a difference every day! Learn more about The Salvation Army's Southern New England Division at ********************************************************** An Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.

Full-Time, Non-Union, Non-Exempt Position $20.00 per hour, 40 hours per week M-F, 8am-5pm BASIC FUNCTION OF H2H SERVICE SPECIALIST: H2H Service Specialist will work as part of the larger MMW CAN (Middlesex, Meriden, Wallingford Coordinated Access Network) outreach team. H2H Service Specialist will engage consumers while canvassing. H2H service specialist will discuss income potential during engagement (SSA, work history/skills) and connect to a SOAR or employment specialist, if applicable. Continue to work with the consumer and the SOAR or employment specialist. H2H Service specialist will discuss diversion resources/options during engagement and link to the CAN by completing the CAN enrollment. H2H service specialist will work with local CAN to locate a shelter bed if the consumer wants to go to shelter. H2H service specialist will work with the shelter staff to continue to provide case management services to the consumer in shelter. Services include providing linkages to medical care, behavioral healthcare, support in gathering essential documents for housing, employment, and benefits, and linking to additional supports (insurance, SNAP, childcare, education). RESPONSIBILITIES OF H2H SERVICE SPECIALIST: Perform CAN assessments H2H Service Specialist will enroll the consumer in the H2H program in HMIS and ensure they are on the By Name List Develop Housing Services and Sustainability Plan Build homelessness timeline and obtain third party verification as needed for previous episodes that are not in HMIS Work with clinician as needed for to complete disabling condition verification form Determine if consumer is likely Chronically Homeless or Dedicated Plus eligible and communicate this to the CAN If there is income - explore housing find or rapid rehousing for the consumer Explore shared housing as an option to make housing affordable for the consumer - roommates, living with friends or relatives If there is a diversion option - explore that option and update diversion in HMIS Explore affordable housing waitlists (Cthcvp.org) and assist client in applying when lists open for long term housing opportunities H2H service specialist work with consumer to locate housing and mediate with landlord on lease negotiation and inspection Once housed, the H2H service specialist will complete the Acuity and Assessment Index and update Housing Services and Sustainability Plans H2H service specialists conduct home visits with consumer to ensure they maintain stable housing. Mediate with landlord as needed. Once consumer no longer wants services or they are ready to transition to existing housing case management they can be discharged from H2H in ddap and HMIS Warm handoff to housing services once the consumer is ready - work with the housing case manager and consumer to transition Must have reliable transportation Flexibility in schedule to meet needs of outreach and targeted outreach. Requirements REQUIREMENTS OF H2H SERVICE SPECIALIST: Education: High School Diploma/ G.E.D, relevant or lived experience preferred. Bilingual ability (English/Spanish) a plus. Experience (preferred): Familiarity of the CT Homelessness Management Information System (CT HMIS) Previous experience working families and individuals experiencing homeless Knowledge of the various CT housing programs (i.e. Rapid Rehousing, Shelter Plus Care, Permanent Supportive Housing, Rental Assistance Program) Familiarity with CT benefit assistance programs Job Skills: Effective interpersonal skills with all groups Good writing skills Word-processing skills Record keeping ability Ability to deal with difficult or resistant clients Positive attitude Sensitivity to culture and diverse background Motivational Interviewing Skills preferred Excellent communication skills needed Microsoft Office Products Licenses /Certifications: Valid CT driver's license EOE AA M/F/Vets/Disability Benefits Include: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) with matching contributions Vacation Time Personal Time Sick Time Holiday Pay New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment. New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 27 surrounding Connecticut towns . We offer a variety of social service programs designed to eliminate poverty and assist people in need. Headquartered in Waterbury and the cities fourth largest employer, New Opportunities has additional offices in Meriden, Torrington, Danbury and Thomaston for the convenience of those they serve. Annually, more than 61,000 individuals benefit from programs offered at this agency, guided by the New Opportunities staff who helped them find the way to meet their needs. In accordance with the mission of New Opportunities, the Agency aims to increase the self-sufficiency of its customers and support their move out of poverty toward a more middle-class lifestyle. In 1964, the Agency incorporated as a private non-profit corporation in the State of Connecticut and is a tax-exempt 501 (c) (3) organization. With an annual budget for 2014 in excess of $41 million dollars, New Opportunities administers more than 50 social service programs targeted to the low-income, elderly and disabled communities. While the range of programs is broad, they fall into one or more of the following categories: Energy Assistance and Weatherization AIDS / HIV Prevention Fatherhood Initiative Employment Education and Training Child Welfare and Family Development Services Early Childhood Education Programs Elderly Services Homeless Shelter and Transitional Housing Ex-Offender Programs and Re-entry Services Salary Description $20.00 per hour

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: We provide Paid-Training - no prior medical experience required! Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): * Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. * Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. * Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused * May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule (Farmington, Connecticut): * You will be scheduled to work a variable shift Mon-Fri, Tues-Sat, or Sun-Thurs * To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. * Schedule is provided two to three weeks in advance Pay Information: * The approved rate of pay for this position is $20.91/hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications): * High school diploma or equivalent required * Customer service experience and effective verbal communication skills are required * A current, valid driver's license with good driving record is required. * Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. * At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. * Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): * Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) * Prior leadership experience BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental, and Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO (Paid Time Off): Starting at 15 days a year; based on FLSA (Fair Labor Standards Act) status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with up to 6% company match * Paid Family Leave * Employee Assistance Program * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

Reports To: Director of Dining Services, Assistant Director of Dining Services, Dining Service Managers, Shift Leaders Titles Supervised: None Hours Per Week: Per Diem Flex schedule, usually 4:00pm-6:30pm weekdays. Must be available to work every other weekend (Saturdays & Sundays). Excellent customer services are required, must be able to multitask. QUALIFICATIONS Minimum Qualifications: Education: High School Diploma or GED preferred. Experience: None Licensure: None Knowledge/Skills/Abilities: Ability to handle multiple demands and deadlines; Ability to read and communicate; Ability to utilize various culinary machines to carryout position responsibilities. This description of responsibilities is intended to reflect the major responsibilities and duties of the job but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide sales and sales support for complex communications product solutions (data, voice, IP, etc.) for Public Sector. The Customer Engagement Advocate is a key member of a Sales team, who is responsible for customer life cycle management and retention. As a primary interface with both internal and external customers, the Customer Engagement Advocate II service and skills make a positive contribution to the strength of Lumen's relationship within our accounts **The Main Responsibilities** Become the Single Point of Contact (SPOC) for all post sale activities once the customer's services are up and running + Interact effectively as a team member within the Public Sector Account Team organization to support achievement of sales objectives and deliver Lumen's Spirit of Service. + Ability to contribute to the attainment of revenue objectives by managing orders from the sales stage through to accurate billing and revenue recognition. + Revenue Forecasting - understand the base they support, forecast disconnects, recompete impacts and utilize Salesforce to accomplish these tasks. + Leverage Gainsight to work through tasks like renewals, first bill reviews. + Partner with Sales, Service and Support personnel to strategically support accounts. + Make accurate and timely decisions based on customer needs and business requirements. + Develop, maintain, and manage customer relationships from the operational to executive levels throughout the organization. + Ability to effectively represent Lumen to multiple departments and levels within the Account, by understanding how Lumen's products meet their goals. + Project Management of the activities of multiple Lumen departments such as Contracts, Pricing, Order Entry, Provisioning, Design, Installation and Billing on behalf of Lumen Customer to install new service, or to coordinate moves, adds or changes to existing service. + Portal On boarding/process training. Onboard customers in partnership with SME organization. Review Customer Information Guides with Customer, update when necessary. Liaise with internal departments and customer to ensure all needs are addressed related to onboarding. **What We Look For in a Candidate** + Minimum 3 years' experience in a telecommunications customer -facing environment supporting Enterprise Customers. + Experience in developing long-term business relationships with key decision makers within organizations, with a proven knowledge of the sales cycle. + An ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf. + Drive balanced communication with tact and diplomacy, while juggling competing customer & company priorities. + Extensive knowledge of new technologies and selling points which includes enhancing expertise in the company's product application technologies. + Strong understanding of IP Products and Services. + Experience in teaming effectively with others across different disciplines, functions, and organizations. + Strong written, oral communication skills to include presentation skills, interpersonal skills, and a professional business image. + Ability to multitask and meet multiple timelines. + The ability to travel to customer sites. + Working knowledge of the applicable tools & techniques of customer support within telecommunications. + Working knowledge of MS Office suite. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $54,579 - $72,765 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $57,309 - $76,409 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $60,039 - $80,042 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote Requisition #: 341112 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Goodwill of Western and Northern Connecticut is seeking driven individuals to join us in our mission to help others and serve our local communities. As an Employment Services Consultant, you would be helping those recovering from addiction to find and maintain employment. What Goodwill can offer you: Opportunities for career advancement A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid) These benefits available 1st of the month, following 60 days of employment Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time Up to $3,000 in qualified Tuition Reimbursement Nine (9) Paid holidays 403(b) Retirement Savings Plan 50% Employee Discount $50 work anniversary gift for every year of continuous service (for part-time and full-time team members) $200 Referral Program (for every candidate hired that you refer to Goodwill) Responsibilities: Develop, implement, and monitor Individual Service Plans (ISPs) for participants with goals of competitive employment in community job settings. Build relationships with community employers. Assist program participants with job seeking skills, interview techniques, resume preparation and development of competitive worker characteristics. Write timely and accurate reports, progress reports, and program reviews. Maintain all program participant files according to State of Connecticut and CARF standards; maintain HIPPA compliance for privacy while ensuring best practices; maintain First Aid certification, Cardiopulmonary Resuscitation certification, and Collaborative Safety Strategy certification offered by Goodwill or its partners. Provide feedback to and elicit input from program participants, family members and significant others, counselors, and employment services team. Provide transportation to program participants to and from worksites as needed. Participate in staff meetings, in-service training and staff development programs, professional meetings, conferences, and related programs as requested. Position Requirements: Bachelor's degree in psychology, education, special education or related field, or a combination of an Associates degree with two years practical work experience or professional certification. RSS training and experience required. Experience working with adults with disabilities, preferably with barriers to employment. General computer experience, including Microsoft Office, Outlook, and Teams. Good organizational, communication and interpersonal skills and ability to work in a team. Satisfactory driving record, current CT license and daily access to a reliable, registered, and insured vehicle. Up-to-date with COVID and booster vaccinations per the CDC definition. Start your journey with Goodwill today by applying at gwct.org/about/work-here Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching

Goodwill of Western and Northern Connecticut is seeking driven individuals to join us in our mission to help others and serve our local communities. As an Employment Services Consultant, you would be helping those recovering from addiction to find and maintain employment. 20 Hours Weekly Needed What Goodwill can offer you : Opportunities for career advancement A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid) These benefits available 1st of the month, following 30 days of employment Two (2) weeks' vacation, four (4) personal days, and nine (9) days of sick time Up to $3,000 in qualified Tuition Reimbursement Nine (9) Paid holidays 403(b) Retirement Savings Plan 50% Employee Discount $50 work anniversary gift for every year of continuous service (for part-time and full-time team members) $200 Referral Program (for every candidate hired that you refer to Goodwill) Responsibilities: Develop, implement, and monitor Individual Service Plans (ISPs) for participants with goals of competitive employment in community job settings. Build relationships with community employers. Assist program participants with job seeking skills, interview techniques, resume preparation and development of competitive worker characteristics. Write timely and accurate reports, progress reports, and program reviews. Maintain all program participant files according to State of Connecticut and CARF standards; maintain HIPPA compliance for privacy while ensuring best practices; maintain First Aid certification, Cardiopulmonary Resuscitation certification, and Collaborative Safety Strategy certification offered by Goodwill or its partners. Provide feedback to and elicit input from program participants, family members and significant others, counselors, and employment services team. Provide transportation to program participants to and from worksites as needed. Participate in staff meetings, in-service training and staff development programs, professional meetings, conferences, and related programs as requested. Position Requirements: Bachelor's degree in psychology, education, special education or related field, or a combination of an Associates degree with two years practical work experience or professional certification. Experience working with adults with disabilities, preferably with barriers to employment. General computer experience, including Microsoft Office, Outlook, and Teams. Good organizational, communication and interpersonal skills and ability to work in a team. Satisfactory driving record, current CT license and daily access to a reliable, registered, and insured vehicle. Up-to-date with COVID and booster vaccinations per the CDC definition. Start your journey with Goodwill today by applying at gwct.org/about/work-here Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching

Goodwill of Western and Northern Connecticut is seeking determined individuals with a great passion for helping others. Those with experience in Human Services or those seeking a career change are encouraged to apply for this rewarding position! As a Human Services Associate, you would be assisting program participants with disabilities at their place of employment by helping them maintain their jobs and become more independent in the workplace. What Goodwill can offer you : Opportunities for career advancement A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid) These benefits available 1st of the month, following 60 days of employment Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week) Up to $3,000 in qualified Tuition Reimbursement Nine (9) Paid holidays (based on standard weekly hours) 403(b) Retirement Savings Plan, including Employer Match 50% Employee Discount $50 work anniversary gift for every year of continuous service (for part-time and full-time team members) $200 Referral Program (for every candidate hired that you refer to Goodwill) Responsibilities : Provide coaching, training, and support to participants to promote independence at their work sites. Observe and report participants' ability to engage in competitive employment and identify needs for accommodations. Complete required documentation expected of Human Services Associate within the case management database system. Provide transportation for participants to and from work sites as needed. Position Requirements : Experience in the human services or related field strongly desired. A high school diploma preferred. Satisfactory driving record, current driver's license, and daily access to a reliable, registered, and insured vehicle for frequent in-state driving. First Aid and CPR are required ( Goodwill can provide training after hire ). Must be able to lift 50 lbs and stand for long periods of time. Start your journey with Goodwill today by applying at gwct.org/about/work-here Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching