Goodwill SOLAC jobs

Provides excellent customer service as a point of contact to retail customers and maintains the sales floor to ensure and exciting shopping experience. Partners with team members in a fast-paced environment to expedite merchandise for sale and display on the sales floor; provides operational sales and support to management team. These positions also are responsible for sorting, processing and preparing donated merchandise. All team members are accountable for behaving in accordance with divisional and organizational values and expectations. Opportunities are available for Full and Part time positions. Positions Include: -Sales Associate -Donation Attendant -Merchandise Processor -Team Leader (Hourly)

Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

The Student Resource Teacher is responsible with working with Excel Center Students in classrooms when a teacher is out or there is a vacancy. Additionally, the Student Resource Teacher supports small groups of students or individual students that need extra support in their classes as identified by the Lead Teacher. The Student Resource Teacher is a floating teacher at The Goodwill Excel Center (GEC) who is assigned duties day to day and term to term to support the student needs as determined at the school site. This position is responsible and will be held accountable for behaving in accordance with organizational RISE values and expectations. Responsibilities Essential Duties and Responsibilities: 1. Teaching either individuals or small groups of students within, or outside of general education classes based on substitute or coverage plan provided by the Director and/or Lead Teacher. 2. Teaching lessons to support students in specific classrooms and classes (in person and on the virtual Teams platforms) based on substitute or coverage plan provided by the Director and/or Lead Teacher. 3. Supporting the day-to-day building activities that support student learning such as support in classrooms, support in activities, support in transition times, and other daily operations needs as assigned by the Director and/or Lead Teacher. 4. Facilitating tutoring support sessions with students on Fridays (during GEC's tutoring day). 5. Grading student work as assigned by the Director and/or Lead Teacher. 6. Collaborating with school staff to support individual student and classroom needs. This includes students with IEPs and 504s as well as students with varying academic abilities taking classes in person and also virtually. 7. Collaborating and co-planning with the classroom teacher for assigned classes to support appropriate activities for the students in relation to the curriculum and course learning goals. 8. Administration, including inputting classroom attendance, collecting student work, and supporting with student outreach as directed by the Director and/or Lead Teacher. 9. Receiving in-service training to support instructional growth and development. 10. Participating in instructional team meetings to support day-to-day learning outcomes and student needs. 11. Other duties as assigned. Supervisory Responsibility: This position has no supervisory responsibilities. Qualifications Required Qualifications: 1. Requires a Bachelor's Degree 2. Experience working in a K-12 educations setting, adult education environment, and/or a related field, preferably in a classroom setting. 3. Customer service focused. 4. Strong organizational skills and attention to detail. 5. Proficient with Microsoft Word, Excel, PowerPoint, email correspondence, and data entry. Preferred Qualifications 1. 1+ years of teaching experience in K-12 education, adult education, and/or a related field. 2. Experience teaching and working with adult students, especially in an urban setting. 3. Experience with a virtual teaching and learning environment and platform.

Donation attendants are true Goodwill Ambassadors. Enjoy an active and dynamic position assisting donors of household goods. If you enjoy being around other people, working outdoors, and representing an organization that makes a positive impact on our community, then welcome home. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), premium pay for working certain holidays, basic life insurance, individual and family dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Essential Competencies: Action Oriented Customer Focus Composure Time Management Essential Duties and Responsibilities: 1. Provides excellent customer service to all internal and external guests.2. Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.3. Accurately record donations.4. Ability to independently lift up to a maximum of 50 pounds.5. Ability to safely operate manual and or power equipment (depending on location).6. Responsible for keeping donation area clean and free of debris.7. Completes donor receipts and offers the donor a copy.8. Sorts donated items into designated categories.9. Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager.10. Maintains a clean, neat uniform and appearance. Other Duties and Responsibilities: 1. Assists truck and driver helper load/unload donations into company vehicles.2. Performs general housekeeping duties as needed.3. Performs other duties as directed. Qualifications Required Qualifications: 1. Previous customer service experience.2. Ability to provide exceptional customer service to internal and external customers.3. Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management.4. Ability to effectively communicate verbally with associates and customers.5. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8 hour shift)6. Ability to lift up to 50 pounds frequently. Preferred Qualifications 1. A minimum of six months of previous work experience.2. High school diploma or equivalent.3. Ability to work in a team environment.4. Previous experience working in a warehouse environment.5. Previous pallet packing and forklift experience.6. Basic computer skills.7. Multilingual with proficiency in English.

Support the accounting department in day-to-day general ledger accounting, financial analysis, journal entries and account reconciliations. Assist in systems improvements and maintenance. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Competencies:· Action Oriented · Ensures Accountability · Manages Complexity · Collaborates · Resourcefulness Essential Duties and Responsibilities: 1. Provide assistance with general ledger and monthly accounting close process for rapidly growing organization. Process general ledger transactions and checkbook entries.2. Perform account analysis, including identification and explanation of variances, account reconciliations and preparation of journal entries.3. Assist in overall organization of Finance department documentation-electronic and retained documents.4. Prepare period end accruals and maintain the various general ledger accounts, including reconciliation of various general ledger accounts, as assigned.5. Maintain various monthly ledgers, registers, journals and logs following established accounting policies and procedures.6. Maintain and update detailed documentation of key assigned tasks and processes for Desktop Work Instructions.7. Provide assistance in improving and maintaining financial and operational systems. Other Duties and Responsibilities: As assigned by Controller Supervisory Responsibility: This position currently has no direct supervisory responsibilities Qualifications Required Qualifications: 1. Bachelor's degree in Accounting, Finance or a related field required; 2-4 years general accounting experience, including extensive knowledge of GAAP. 2. Excellent organizational skills, self-starter, detail-oriented, solutions driven, positive attitude, ability to multitask and work in an evolving accounting department is essential. 3. Knowledge of various aspects of accounting and payroll related functions and software packages. 4. Good interpersonal skills and the ability to communicate effectively both in writing and verbally. 5. Team player with a positive attitude and the ability to interact with all levels of the organization. 6. Strong Financial System Skills 7. Excellent analytical skills with great attention to detail. Advanced Microsoft Excel / Word skills. Preferred Qualifications: 1. Experience with Microsoft D365 (Finance and Operations module) a plus, however not required. 2. Public accounting experience is a strong plus, however not required. 3. CPA certification is a plus, however not required.

Processes items to be listed for sale by accurately determining their value or collectible interest. Assists in pulling items for shipping department by picking items from daily pick list for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Essential Duties and Responsibilities: Meets or exceeds daily production goals. Safeguards all GCNA property including donated goods. Reports any suspicious behavior, incidents of theft or unauthorized possession/removal of GCNA property. Communicates with Manager or Assistant Manager on issues that require solutions beyond the standard protocol. Immediately advises supervisor of significant and unexpected problems. Communicates needs with other Team Members. Builds and maintains effective quality working relationships with internal customers. Promotes and demonstrates teamwork and cooperation. Maintains inventory of jewelry on hand for shipment. Moves containers of collectibles using pallet jack when required. Unloads collectibles from containers and places on the shelves or in appropriate staging area. Handles fragile items with care to avoid damage or breakage. Keeps shipping area stocked with boxes and other packing items. Retains high degree of product knowledge. Maintains work area in a safe, clean, and orderly fashion. Cleans work area at the end of each day, following safety rules and regulations at all times. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma or GED Excellent customer service skills, with effective written and verbal communication Strong internet navigation skills Ability to speak and read English proficiently Proficient with Microsoft Office including Word, Excel, and Outlook Ability to pass a background check and drug screen, where applicable for position Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Exciting and diverse retail inventory management opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead your own production team while improving your community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Competencies:• Develops Direct Reports and Others• Process Management• Customer Focus• Confronting Direct Reports• Managing Diversity• Functional and Technical Skills Key Responsibilities and Accountabilities: 1. Assists the store manager with the overall operation of the business unit. 2. Develops, coaches and trains all direct reports in the business unit. 3. Helps to create an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners). 4. Makes recommendations for hiring and evaluating of associates on the team. 5. Performs daily administrative/clerical functions of store operations. 6. Provides exceptional customer service to customers, to include resolving customer concerns. 7. Fulfills the duties of store personnel only if needed. 8. Models, monitors and enforces compliance with company policies, SOP's and values. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed. 9. Maintains the general appearance of the store and premises according to agency standards. 10. Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis. In some stores, may act as safety captain. 11. Assists with maintaining production levels and quality of merchandise to the sales floor that reflect the standards of Push for Production (PFP) model. 12. Monitors and ensures a smooth process for all donation functions while adhering to all standard company practices and procedures. 13. Performs all other duties as assigned. Supervisory Responsibility: This position has supervisory responsibility for associates including Team Leads. Qualifications Required Qualifications:1. High school diploma or equivalent plus one to three years previous management experience in retail or similar service oriented business or environment (e.g. military experience). 2. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.).3. Ability to effectively communicate in English, both verbally and in writing in a clear manner.4. Excellent customer service skills.5. Personal vehicle to transport store receipts to the bank.6. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business. Preferred Qualifications:1. Associate's degree or higher.2. Previous experience in the area of inventory movement and warehousing (preferably in a retail environment).3. Fluency in a language other than English

To safely and effectively drive and operate company trucks. To handle, load and unload materials by hand or use of hand truck. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Primary Duties and Responsibilities: 1. Drives truck to assigned destinations, which may include, but is not limited, to service organizations, collection centers, store sites, and other businesses. 2. Performs daily inspections of vehicle prior to operating, following company checklist. Reports needed repairs to supervisor. 3. Maintains accurate daily trip record indicating arrival and departure times and mileage. 4. Operates vehicle in compliance with company, local, state and federal regulations and in accordance with accepted principles of safe driving. 5. Loads and unloads vehicle. When loading vehicle, distributes weight evenly, forming a compact load and securing materials for transport. 6. Unloads merchandise at assigned destinations and moves to appropriate areas. Required Qualifications: 1. High school diploma or equivalent. 2. One year of previous commercial driving history Qualifications Preferred Qualifications: 1. Valid Commercial Drivers' License. 2. Capable of effectively communicating orally. 3. Must be able to read, write and interpret road maps

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for running registers as well as working to maintain sales floor standards. Essential Duties and Responsibilities: Performs Point of Sale (POS) responsibilities and processes all forms of payments. Asks each customer for cash donations at POS. Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader. Completes closing procedures, as necessary. Maintains regular and consistent in-person attendance. Greets customers that enter in the store and thanks customers leaving the establishment. Maintains sales floor by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Utilizes systems, including phones and paging systems to make regularly scheduled announcements. Maintains a clean and safe environment. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School education or equivalent experience Excellent customer service skills Excellent math skills preferred Ability to communicate and understand instructions, both verbal and written, in English Must be at least 16 years of age or older Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Responsible for completing assigned tasks relating to maintenance and repair of the organization's facilities and properties. This associate must have reliable personal transportation and be able to travel daily to various locations within the Washington, DC metropolitan area. The associate will perform strenuous work on a regular basis. The Associate must be able to work a regular Monday - Friday daytime schedule and a rotating on call schedule that includes evenings, weekends and/or holidays (including answering and dispatching emergency calls as needed). This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Duties and Responsibilities: 1. Under supervision, performs assigned maintenance tasks, which can involve plumbing, general handyman tasks (ex. dry walling, painting, fixture repair and assembly, etc.) 2. Using company accounts, purchases repair and maintenance materials as needed. Maintains and stock supply inventory; gathers and compiles information. 3. Updates our computerized maintenance management system in a timely manner as assigned tasks are completed or issues arise that prevent completion. 4. Tracks mileage and other reimbursable expenses and submits properly completed expense report at least once per month. 5. Performs all assigned tasks in a safe, workmanlike manner, and in accordance with any local building code requirements. Other Duties and Responsibilities: 1. Clock in and out for work shifts and lunch on the company's timekeeping system. 2. Complete required monthly safety training and any other required training. Supervisory Responsibility: This position has no supervisory responsibilities. Qualifications Required Qualifications: 1. High school diploma or equivalent. 2. One to Three years' of recent experience in maintenance that required driving between work locations. 3. Must have own reliable transportation and valid “clear” driver's license and be able to drive to any locations within the Goodwill market area. 4. Able to manage time effectively, including prioritizing assignments to ensure that the most critical work orders are completed in a timely manner. Preferred Qualifications: 1. 3+ years of previous experience in general carpentry, plumbing, painting, and other general maintenance activities. 2. One to Three years' of recent experience in maintenance of a multi-unit commercial building or retail environment that required driving between work locations.

Oversee the day-to-day activities of the organization's purchasing and procurement activities Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Competencies· Drives Results · Communicates Effectively· Decision Quality · Customer Focus · Ensures Accountability Essential Duties and Responsibilities: 1. Participate in the overall implementation of a purchasing function to the organization. 2. Ensure that buying agreements are in compliance with policy, meet appropriate service levels and minimize costs. 3. Strive to build strong and effective relationships with vendors. 4. Compile and maintain purchasing needs from key departments, based on their needs. 5. Negotiate and obtain bids and/or quotes for all purchasing needs from suppliers and contractors. This includes monitoring their progress and checking for quality of service provided. 6. Request quotes, document and analyze bids received and make determination as to best supplier for our goods, based on cost, quality, terms and other factors. 7. Place orders with vendors and monitor progress from receiving of goods to services to processing of invoices. Assist in resolving invoice discrepancies and deliveries. 8. Coordinate all credit card purchases and timely reconciliation every month 9. Maintain database of key vendors and keep current with information including price lists, contract and shipping details. 10. Prepare and maintain key vendor information including, address, terms, etc, when applicable. For new vendors, performing credit checks and evaluating their business performance. 11. Assist in documentation of all related policies, procedures and work instructions. 12. Work with Finance team to implement electronic system for requisitions and purchase orders. 13. Perform other related duties as assigned. Qualifications Required Qualifications: 1. Bachelor's degree in Business, Finance or Accounting. 2. Minimum five years purchasing experience. 3. Strong knowledge of accounting systems. 4. Strong Excel and Data Entry Skills. 5. Ability to multitask and meet multiple deadlines. 6. Excellent attention to detail and organizational skills 7. Excellent customer service and employee relations skills. 8. Ability to work with staff of all levels. Preferred Qualifications: 1. Familiarity with enterprise level accounting systems, such as Microsoft D365 environments. 2. Experience working in Microsoft office environments, such as Sharepoint, Teams, Outlook, etc.3. Demonstrated ability to multi-task and prioritize.

Provides preventive cleaning services for Federal Agency in accordance with departmental policies and procedures. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. This position is 10pm-6:30am Essential Competencies: Boss Relationships Perseverance Self-Development Listening Responsibilities Essential Duties and Responsibilities: Maintains cleanliness in assigned areas of the facility. Sweep, mop, scrub, buff, wax, strip and/or burnish assigned floors. Performs cleaning duties such as dusting lights, furniture, and other horizontal surfaces, dry mopping hard floor surfaces, vacuuming carpets, emptying and cleaning trash containers and ashtrays, spot cleaning walls and windows. Mixes basic cleaning solutions. Other Duties and Responsibilities: Cleans and maintains assigned equipment. Assesses floors for required service needed. Notifies supervisor of equipment and facilities needing repair or replacement. Skilled in the knowledge of cleaning methods and equipment use (scrubber, extractor, walk behind, pad types and usage). Qualifications Required Qualifications: Minimum six months previous floor care experience (buffing, waxing, stripping various types of floors). Ability to follow written and verbal instructions. Ability to decipher/comprehend signs indicating danger. Ability to obtain security clearance to work at assigned work site. Covid-19 vaccinated as required by federal contract Preferred Qualifications One year or more of previous floor care and custodial experience. Cleaning management or floor care certification

Instructors hold primary responsibility for the implementation and development of The Excel Center curriculum and the success of its students. Instructors are responsible for continuously improving curriculum and instruction through collaboration as part of the instructional team. Instructors will facilitate learning for students meeting students "where they are" and employing a student-centered approach. Instructors are expected to instruct with passion, creativity, and innovation with a student-centered approach. Instructors will serve as a member of the instructional team focused on excellent, high-quality educational service to all students. The position will meet standards-aligned educational objectives, school-wide goals, and creating intervention plans to meet student outcomes. Instructors will work with Academic Success Coaches and members of the Special Education Team to fully support students and create intervention plans and wrap around support plans. The position will support the school's motto: "Relationships, Relevance, and Rigor" and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations. Responsibilities Preparing and delivering daily, effective and engaging lessons to students who reflect a range of different ages and abilities. Strategies may include, but are not limited to, direct instruction, one-on-one instruction, seminars, self-paced lessons, and online learning environments. The GEC instructional model is an in-person learning model, however, instruction may be delivered through synchronous virtual instruction and/or hybrid instruction. Grading diagnostic, formative, and summative assessments and giving appropriate feedback. Maintaining records of students' progress and development through accurate and on-time grading and gradebook upkeep. Applying best practices in adult education, researching new topic areas, maintaining up-to-date subject knowledge, and devising and writing new curriculum materials when needed and/or as assigned by Lead Instructor based on school needs Selecting and using a range of different learning resources and equipment, including rich technology integration, to ensure high quality learning. Preparing students for passage of internal end of course assessments and external examinations (PARCC, ACT, iReady, SRI, etc.). Maintaining accurate student level assessment data and grades in collaboration with the Lead Instructor. Creating a classroom culture of learning focused on relationships, relevance, and rigor. Employing high quality classroom management in classroom to keep the focus on student learning. Utilizing and collaborating with members of the GEC team to support classroom needs. Participating in collaborative curriculum development, grade-level activities, and school-wide functions aimed at improving student retention, productivity, attendance, credit attainment, school culture, and new student orientation. Understanding student retention is the role of every staff member in the school and is increased through strong communication and excellent service. Communicating student grades and progress reports effectively, each week, with students and colleagues by maintaining an updated gradebook in PowerSchool. Collaborating with staff to ensure student success and identify intervention plans and/or individualized support plans as needed Providing weekly feedback in collaborative meetings with Academic Success Coaches on student progress. Using data to drive decisions and take action. Employing a "data focused" mindset around outcomes, interventions, and action steps. Working with Academic Success Coaches, members of the Special Education Team, and other Leadership staff to support students' progress towards graduation and post-secondary planning. Attending all team and professional development meetings. Offering tutoring and other academic supports for students every week. Tutoring takes place on Fridays when students do not have class. Thinking creatively around ways to engage students in the class and school at large. Approaching student engagement and retention from a lens of innovation. Approaching each student with a unique lens and from a solution-oriented mindset. Other duties as assigned. Qualifications Required Qualifications: Bachelor's Degree in Science, Math or STEM related field. 2 years of teaching experience in an urban setting or 5 terms (1 full year) of long-term substitute teaching at the Goodwill Excel Center. Possesses the essential mindset that all students can succeed. Drives to improve the outcomes and lives of students in and out of the classroom. Exhibits resilience to persevere and create opportunities for students out of challenges and lessons learned. Strong organizational skills; extremely careful attention to detail and follow-through. Strong analytical and problem-solving skills; ability to analyze data for informed decision making. Strong communication skills with ability to communicate direct feedback in a compelling way that empowers students to make immediate improvements. Ability to work well in a team; ability to bridge and enhance professional learning communities. Ability to create, monitor, and maintain systems that enhance instructional outcomes. Ability to thrive in a fast-paced, entrepreneurial environment; flexible, able to work autonomously as well as take direction as needed. Effective presentation skills accompanied with inspiring stage presence. Has working knowledge of computer programs to perform clerical tasks: Google Applications, Microsoft Office, Google Chrome, and Internet Explorer. Preferred Qualifications Master's degree in Teaching or Education, or a related field Certification in respective teaching area as required by the Office of the State Superintendent. 3-5 years teaching experience in math and/or science. Experience teaching in a high-needs community. Experience with adult learners returning for a high school diploma.

Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead a team while improving your community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), paid holidays, premium pay for working certain holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Essential Competencies: * Directing Others * Motivating Others * Customer Focus * Process Management * Functional/Technical Skills Essential Duties and Responsibilities:1. Supports the Donation Express Manager in operations for brick-and-mortar and/or Mobile Donation Express sites. 2. Communicates professionally via e-mail, orally, and in writing.3. Monitors and ensures a smooth donation process at a brick-and-mortar and/or Mobile Donation Express site.4. Fulfills the duties of all Donation Express staff (if needed) to include providing excellent customer service to donors, greeting donors and safely unloading donations from vehicles, completing donor receipts, and sorting and processing donated items into designated categories.5. Assists in and ensures the enforcement of Donation Express safety and security procedures.6. Assists in settling complaints.7. Provides input for associate interviews and performance evaluations.8. Works weekends and holidays as required to support the needs of the business. Other Duties and Responsibilities:1. Maintains a professional appearance adhering to Goodwill uniform standards2. Assists with maintaining proper staffing as it relates to budgets.3. Assists the Donation Express Manager to accurately record the work of the department.4. Assists with monitoring the time and attendance system.5. Assists during the interviews, trains, and instructs workers in such a manner as to develop full working potential.6. Assists with the development of efficient and effective methods and procedures for work simplification and material processing.7. Performs other duties as directed and required. Supervisory Responsibility:This position has supervisory responsibility for the Donation Express staff including the Donation Attendants. Qualifications Required Qualifications:1. High school diploma or equivalent and at least 6 months of supervisory experience and/or successful completion of the TRAc program. 2. Excellent customer service skills.3. Basic computer skills.4. Ability to effectively communicate verbally and in writing.5. Ability to perform basic math.6. Ability to read and comprehend internal documents related to store operations.7. Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8-hour shift).8. Ability to lift up to and between 40 - 50 pounds frequently.9. Valid driver's license and continuous access to reliable vehicle. Must pass the DOT certification.

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities' store locations. Essential Duties and Responsibilities: Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department. Maintains regular and consistent in-person attendance. Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property. Maintains sales floor and work station by following floorwork and PPM (picture process map) standards. Stocks merchandise in appropriate area as assigned. Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal. Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards. Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success. Maintains regular and consistent in-person attendance. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): Ability to speak and read English proficiently Must be at least 18 years of age or older Ability to pass a background check and drug screen, where applicable for position You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Assists with overseeing all E-Commerce operations, including E-Commerce projects, collections, security, safety, processing sales, Team Member management, financial performance, and margin goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Assists with mentoring and training less experienced Team Members. Travels to retail stores to assist in identification of E-Commerce products. Essential Duties and Responsibilities: Maximizes revenue and margin from donated goods through online sales. Assists with security procedures and audits incoming merchandise for loss control. Analyzes sales and expense reports to improve margin, revenue, and processes. Maximizes sales performance through proper listing, handling, rotation, and shipping of all merchandise. Assists with business unit operations to ensure production efficiency, quality, service, and cost-effective management of resources. Provides positive and professional working relationships with peers, team members, and outside vendors to ensure effective operation of E-Commerce. Assists with the proper procedures for handling and sales of E-Commerce merchandise. Implements and maintains procedures to maximize efficiencies in production, sales, customer service, and receipt of store donations with a focus on continuous improvement. Ensures proper adherence by store and E-Commerce team members to policies and procedures. Ensures timeliness and accuracy of all required reports and records. Builds a high-performing team to maximize donated goods being sent to E-Commerce. Maintains regular and consistent in-person attendance. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of team members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): Associates degree in Business or related field, preferred 2 years' experience of demonstrated E-Commerce management experience with Goodwill or related retail experience Prior jewelry knowledge or sales preferred Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Donation attendants are true Goodwill Ambassadors. Enjoy an active and dynamic position assisting donors of household goods. If you enjoy being around other people, working outdoors, and representing an organization that makes a positive impact on our community, then welcome home. Responsibilities Essential Competencies: Action Oriented Customer Focus Composure Time Management Essential Duties and Responsibilities: 1. Provides excellent customer service to all internal and external guests. 2. Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles. 3. Accurately record donations. 4. Ability to independently lift up to a maximum of 50 pounds. 5. Ability to safely operate manual and or power equipment (depending on location). 6. Responsible for keeping donation area clean and free of debris. 7. Completes donor receipts and offers the donor a copy. 8. Sorts donated items into designated categories. 9. Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager. 10. Maintains a clean, neat uniform and appearance. Other Duties and Responsibilities: 1. Assists truck and driver helper load/unload donations into company vehicles. 2. Performs general housekeeping duties as needed. 3. Performs other duties as directed. Qualifications Required Qualifications: 1. Previous customer service experience. 2. Ability to provide exceptional customer service to internal and external customers. 3. Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management. 4. Ability to effectively communicate verbally with associates and customers. 5. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8 hour shift) 6. Ability to lift up to 50 pounds frequently. Preferred Qualifications 1. A minimum of six months of previous work experience. 2. High school diploma or equivalent. 3. Ability to work in a team environment. 4. Previous experience working in a warehouse environment. 5. Previous pallet packing and forklift experience. 6. Basic computer skills. 7. Multilingual with proficiency in English.

Enjoy the opportunity to be the face of our retail operations and learn something new every day while Goodwill prepares you to advance in your career. Sales team members work in a collaborative environment and make a positive and sustainable impact on our community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), premium pay for working certain holidays, basic life insurance, individual and family dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Responsibilities Essential Competencies: Action Oriented Customer Focus Composure Time Management Essential Duties and Responsibilities: 1. Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone. 2. Assures merchandise is placed on the sales floor in a timely manner 3. Able to ensure items are rung accurately on the register 4. Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator 5. Maintains knowledge of merchandise and answers customer's questions courteously and promptly 6. Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections. 7. Maintains clean professional appearance Other Duties and Responsibilities: 1. Maintain an orderly and clean register area 3. Maintain familiarity with store security procedures and exercise security practices when necessary 4. Perform general housekeeping responsibilities to include: store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms) 5. Perform other duties as assigned by management Qualifications Required Qualifications 1. Ability to effectively communicate with customers and GGW associates 2. Ability to provide exceptional customer service to all of our customers 3. Ability to settle customer complaints 4. Ability to perform basic math skills 5. Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift) 6. Ability to bend and lift up to 40 pounds frequently 7. Basic working knowledge of computer applications and the internet Preferred Qualifications 1. A minimum of six months of previous work experience 2. High School Diploma or equivalent 3. Previous experience working in a retail environment 4. Excellent customer service related skills 5. Working knowledge of a cash register 6. Multilingual with complete fluency in English

Exciting and diverse retail inventory management opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead your own production team while improving your community. Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible. Responsibilities Essential Competencies: • Develops Direct Reports and Others • Process Management • Customer Focus • Confronting Direct Reports • Managing Diversity • Functional and Technical Skills Key Responsibilities and Accountabilities: 1. Assists the store manager with the overall operation of the business unit. 2. Develops, coaches and trains all direct reports in the business unit. 3. Helps to create an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners). 4. Makes recommendations for hiring and evaluating of associates on the team. 5. Performs daily administrative/clerical functions of store operations. 6. Provides exceptional customer service to customers, to include resolving customer concerns. 7. Fulfills the duties of store personnel only if needed. 8. Models, monitors and enforces compliance with company policies, SOP's and values. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed. 9. Maintains the general appearance of the store and premises according to agency standards. 10. Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis. In some stores, may act as safety captain. 11. Assists with maintaining production levels and quality of merchandise to the sales floor that reflect the standards of Push for Production (PFP) model. 12. Monitors and ensures a smooth process for all donation functions while adhering to all standard company practices and procedures. 13. Performs all other duties as assigned. Supervisory Responsibility: This position has supervisory responsibility for associates including Team Leads. Qualifications Required Qualifications: 1. High school diploma or equivalent plus one to three years previous management experience in retail or similar service oriented business or environment (e.g. military experience). 2. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.). 3. Ability to effectively communicate in English, both verbally and in writing in a clear manner. 4. Excellent customer service skills. 5. Personal vehicle to transport store receipts to the bank. 6. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business. Preferred Qualifications: 1. Associate's degree or higher. 2. Previous experience in the area of inventory movement and warehousing (preferably in a retail environment). 3. Fluency in a language other than English