Healthcare Bilingual Care Coordinator
Pewaukee, WI job
💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program
📍
Waukesha County, WI
🕒
Full-Time | M-F, First Shift | Remote Flexibility
💰
$24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟
🧠 What You'll Do
🧒 Assess children's functional abilities using approved tools
📝 Develop and implement individualized service plans with families and providers
🤝 Facilitate team meetings and coordinate services based on family-centered goals
📋 Maintain accurate documentation and meet all regulatory timelines
🧭 Collaborate with internal teams and external agencies to support families
🧑 ⚖️ Testify in legal proceedings when required
💬 Communicate clearly with families, providers, and team members
🧑 🎓 Participate in staff development, training, and supervision
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
🏡 Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
📚 Qualifications
🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
🧒 Minimum 1 year of experience working with children with disabilities
💬 Fluency in Spanish required
💻 Proficient in computer systems and electronic health records
🤝 Strong interpersonal and organizational skills
🚗 Valid driver's license and reliable transportation (MVR check required)
🌍 Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
Bilingual Care Coordinator - Children's Long-term Support Waiver Program - Waukesha County
Milwaukee, WI job
💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program
📍
Waukesha County, WI
🕒
Full-Time | M-F, First Shift | Remote Flexibility
💰
$24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟
🧠 What You'll Do
🧒 Assess children's functional abilities using approved tools
📝 Develop and implement individualized service plans with families and providers
🤝 Facilitate team meetings and coordinate services based on family-centered goals
📋 Maintain accurate documentation and meet all regulatory timelines
🧭 Collaborate with internal teams and external agencies to support families
🧑 ⚖️ Testify in legal proceedings when required
💬 Communicate clearly with families, providers, and team members
🧑 🎓 Participate in staff development, training, and supervision
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
🏡 Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
📚 Qualifications
🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
🧒 Minimum 1 year of experience working with children with disabilities
💬 Fluency in Spanish required
💻 Proficient in computer systems and electronic health records
🤝 Strong interpersonal and organizational skills
🚗 Valid driver's license and reliable transportation (MVR check required)
🌍 Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
Occupancy Specialist/Property Manager
Milwaukee, WI job
🏢 Occupancy Specialist - Apartment Communities in Milwaukee
Location: Milwaukee, WI (serving multiple communities) Employer: Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Employment Type: Full-time, Benefit-Eligible Schedule: Primarily Monday-Friday, 1st shift (flexed as needed for tenant needs)
About the Role
Lutheran Social Services (LSS) is seeking a detail-oriented and customer-focused Occupancy Specialist to manage day-to-day property operations across several HUD projects and LSS-owned or managed apartment rental programs in Milwaukee.
This role is central to ensuring compliance with HUD regulations, maintaining strong tenant relations, and supporting the overall success of our housing programs. You'll serve as the primary representative of LSS for tenants, stakeholders, and community partners while ensuring properties remain welcoming, compliant, and financially sound.
Key Responsibilities
Serve as the agency representative for tenants, stakeholders, and community partners.
Manage tenant relations, enforce lease requirements, and address concerns promptly.
Complete HUD Certified Occupancy Specialist training and maintain working knowledge of HUD handbooks.
Market and promote properties to maintain occupancy rates that meet/exceed budget goals.
Collect and record payments (rents, deposits, fees) and prepare accurate monthly deposit reports.
Review financial reports, monitor charges, and communicate discrepancies.
Oversee tenant certifications, leases, and ensure accuracy of documentation.
Maintain HUD-compliant waiting lists and tenant files.
Ensure compliance with Fair Housing laws and participate in annual training.
Support property curb appeal and facility standards (including light cleaning, snow/ice removal, trash pickup, etc.).
Conduct apartment inspections and prepare for HUD, WHEDA, REAC, and other compliance inspections.
Handle on-call/after-hours communications for facility or resident issues.
Coordinate facility testing (fire extinguishers, elevators, sprinklers, smoke detectors, etc.).
Complete background and credit checks as assigned.
Participate in ongoing training and professional development.
Qualifications
Education: High school diploma or GED required.
Experience: Previous property management or customer service experience preferred.
Licenses/Certifications:
Valid driver's license and reliable transportation.
Satisfactory driving record per LSS Driver Safety Procedure.
Ability to meet LSS auto insurance requirements.
Must attend and pass HUD Certified Occupancy Specialist training.
Skills & Competencies
Strong organizational and communication skills.
Ability to work independently and collaboratively.
Knowledge of HUD regulations, Fair Housing laws, and property management practices.
Comfort with financial reporting and documentation.
Flexibility to respond to tenant and property needs, including occasional evenings/weekends.
Benefits & Perks
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Dependent & Health Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Plan with company contribution
Employee Assistance Program
Service Awards & Recognition
Why Join LSS?
At LSS, you'll be part of a mission-driven nonprofit organization committed to strengthening communities and empowering individuals. As an Occupancy Specialist, you'll play a vital role in ensuring safe, affordable housing for residents while building meaningful relationships and supporting compliance standards.
👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer.
Healthcare Bilingual Care Coordinator
Brookfield, WI job
💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program
📍
Waukesha County, WI
🕒
Full-Time | M-F, First Shift | Remote Flexibility
💰
$24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟
🧠 What You'll Do
🧒 Assess children's functional abilities using approved tools
📝 Develop and implement individualized service plans with families and providers
🤝 Facilitate team meetings and coordinate services based on family-centered goals
📋 Maintain accurate documentation and meet all regulatory timelines
🧭 Collaborate with internal teams and external agencies to support families
🧑 ⚖️ Testify in legal proceedings when required
💬 Communicate clearly with families, providers, and team members
🧑 🎓 Participate in staff development, training, and supervision
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
🏡 Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
📚 Qualifications
🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
🧒 Minimum 1 year of experience working with children with disabilities
💬 Fluency in Spanish required
💻 Proficient in computer systems and electronic health records
🤝 Strong interpersonal and organizational skills
🚗 Valid driver's license and reliable transportation (MVR check required)
🌍 Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
Maintenance Technician Building Technician
South Milwaukee, WI job
Building Maintenance Technician 📍 Racine, WI / Lake Geneva, WI | 💼 Full-Time | ⏰ 7 AM - 5 PM, Monday through Thursday | 📞 Rotating On-Call 💲 $24-$26/hour | Comprehensive Benefits | Immediate Opening
Are you ready to use your hands-on skills to make a real difference in people's lives? Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a dedicated Building Maintenance Technician to join our Housing team. This role supports our HUD apartment buildings, office locations, and program sites throughout the southeast Wisconsin serving buildings in Racine and Lake Geneva.
🔧 Key Responsibilities:
Perform general maintenance and repairs: plumbing, electrical, carpentry, HVAC, and more
Conduct preventative maintenance on boilers, water heaters, and mechanical systems
Maintain property appearance, landscaping, and snow removal
Respond to emergency maintenance calls (rotating on-call schedule)
Ensure compliance with HUD, WHEDA, REAC, and local codes
Monitor vendor work and maintain accurate documentation
Assist with unit turnovers, equipment setup, and facility inspections
✅ Qualifications:
High school diploma or GED preferred
2+ years of experience in building and grounds maintenance
Knowledge of building systems, tools, and safety procedures
Ability to read blueprints and perform heavy manual labor
Valid driver's license and reliable transportation (MVR check required)
🎁 Benefits:
Public Service Loan Forgiveness (PSLF) eligibility
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Health & Dependent Care)
Mileage reimbursement
Paid Time Off + 10 Paid Holidays
403(b) Retirement Plan with contribution option
Annual raises prioritized
Calm Wellness App - Premium Access
Early Earned Wage Access via UKG Wallet
Employee Assistance Program
Service Awards & Recognition
🛠️ Work Environment:
Indoor/outdoor settings with exposure to weather and household allergens
Occasional lifting/moving up to 100 lbs
Travel to multiple LSS sites as needed
Lutheran Social Services is proud to be an Equal Opportunity Employer (EOE). If you're a motivated maintenance professional who values service and community, we'd love to hear from you.
👉 Apply now and help us build stronger communities-one repair at a time.
Healthcare Bilingual Care Coordinator
Oconomowoc, WI job
💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program
📍
Waukesha County, WI
🕒
Full-Time | M-F, First Shift | Remote Flexibility
💰
$24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟
🧠 What You'll Do
🧒 Assess children's functional abilities using approved tools
📝 Develop and implement individualized service plans with families and providers
🤝 Facilitate team meetings and coordinate services based on family-centered goals
📋 Maintain accurate documentation and meet all regulatory timelines
🧭 Collaborate with internal teams and external agencies to support families
🧑 ⚖️ Testify in legal proceedings when required
💬 Communicate clearly with families, providers, and team members
🧑 🎓 Participate in staff development, training, and supervision
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
🏡 Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
📚 Qualifications
🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
🧒 Minimum 1 year of experience working with children with disabilities
💬 Fluency in Spanish required
💻 Proficient in computer systems and electronic health records
🤝 Strong interpersonal and organizational skills
🚗 Valid driver's license and reliable transportation (MVR check required)
🌍 Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
IRIS Consultant - Milwaukee Area
Franklin, WI job
🌟 Now Hiring: IRIS Consultant
📍
Milwaukee, WI (Hybrid Role)
🕗
Full-Time | 40 hrs/week | 8 AM - 5 PM
🚗
Travel Required (30-50%)
💼
Benefit Eligible
Are you passionate about empowering others to live independently and direct their own care? Join Lutheran Social Services of Wisconsin and Upper Michigan as an IRIS Consultant and help individuals shape meaningful lives through the IRIS Program (
Include, Respect, I Self-Direct
). 💙
As part of our ICA Team, you'll work in a social services capacity to support participants in maintaining autonomy, ensuring health and safety, and navigating long-term care services. This role will be based out of the Milwaukee area, and will also travel into surrounding areas.
🧠 What You'll Do
🤝 Build trusting relationships with participants
📝 Assist in developing IRIS Support and Services Plans
📞 Maintain monthly contact and quarterly visits
🧭 Help participants understand and maintain IRIS eligibility
🧑 🤝 🧑 Connect with local agencies and ADRCs to expand service options
📋 Document all contacts and visits in required systems within 2 business days
🧪 May conduct annual Long-Term Care Functional Screens
💡 Work independently while collaborating with a supportive ICA team
🎁 Perks & Benefits
🎓 Public Service Loan Forgiveness (PSLF) eligibility + support navigating PSLF
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
📈 Annual Raises
🧘 Calm Wellness App - Premium Access
💸 Early Earned Wage Access (UKG Wallet)
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
📚 Qualifications
🎓 Bachelor's degree in social work, psychology, human services, or related field OR 4+ years of direct experience in social services with seniors or individuals with disabilities OR Current IRIS Consultant in good standing with DHS exemption
🌍 Bilingual in Spanish, Hmong, or other languages is a plus!
💪 Strong commitment to participant autonomy and meaningful living
💻 Comfortable with smartphones, tablets, and computer systems
🧠 Knowledge of human behavior, social interaction, and community resources
🤝 Willingness to serve diverse populations with respect and empathy
🚘 Requirements
Valid driver's license & reliable transportation
Satisfactory driving record per LSS Driver Safety Procedure
Ability to meet LSS auto insurance requirements
✨ Ready to make a difference? Apply today and help individuals lead empowered, self-directed lives through the IRIS Program!
LSS is an Equal Opportunity Employer (EOE).
Master's Level Counseling / Social Work Intern
Elk Mound, WI job
Lutheran Social Services of WI & Upper MI is looking for a Master's Level Counseling / Social Work Intern to work with children, adults and families in community settings. We meet with children, adults and families in community settings, including the home, school, or office to literally and figuratively meet the client where they are at. This position will primarily provide psycho-therapy and psycho-education using counseling skills and treatment practices to help clients overcome barriers related to substance abuse in addition to mental health disorders.
Internship hours are flexible based on school scheduling and do include occasional evening and weekend hours. LSS can be flexible to accommodate your schools practicum/internship requirements. The timeline for this internship is expected to be January 2026.
The Counseling Intern is a Limited Term Opportunity for students through structured intern programs at an accredited college/university and follows the guidelines of an agreement or learning plan. Under supervision, the Counseling Intern maintains a safe and therapeutic environment, while performing work involving the care and treatment of clients and other duties as required.
Essential Duties and responsibilities:
Provide individual, couples, family, group and substance abuse psychotherapy services to clients, as guided by the Clinical Supervisor.
Provides psychoeducation, skill building, wellness and/or therapeutic mentoring to children and adults
Conduct formal assessment of client needs using clinical interview, objective diagnostic tools, and input from collateral contacts.
Develop treatment plans collaboratively with clients and provide agreed upon and necessary therapeutic services in keeping with strength-based, evidence-based best practice standards.
Maintain detailed clinical records and make recommendations concerning case disposition.
Complete agency-required and billing-related phone calls, email, and paperwork work in a professional and timely manner.
Adhere to high ethical, professional, and legal standards such as WI State Statutes,
Health Insurance Portability and Accountability Act
, Counsel on Accreditation,
American Psychological Association
,
American Counseling Association
,
American Association for Marriage and Family Therapy,
and
National Association of Social Workers.
Actively participate in clinical supervision meetings as required to meet best practice and licensure standards.
Attend staff meetings and participate in training and quality improvement activities as required.
Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. The Counseling Intern works directly with Program Supervisor or Manager and Clinical Supervisor to set expectations for scheduling clients. The Counseling Intern determines own schedule based on client need.
May serve as a representative of the agency to interested individuals, professionals, and community groups.
May administer specialized programs within a community or the agency.
May participate in program, business unit, or agency marketing efforts.
May participate in speaking engagements of behalf of program, business unit, or agency.
Travel to various locations for meetings, trainings, or to perform clinical responsibilities as needed. Travel will vary depending on case load.
Performs other duties as required
Perks:
Clinical Supervision and Consultation
We offer a free, robust clinical supervision experience for any type of licensure that focuses not only on client needs, but employee development.
Training
LSS is focused on the continued growth of our employees and ensuring we provide high quality services.
LSS employees are eligible for receiving internal as well as financial support for external trainings to support your growth and required Continuing Education (CEU) credits.
Flexibility
LSS is a family/employee-focused agency which values work-life balance.
Employees can adjust their schedules to accommodate personal commitments by flexing their schedule or utilizing time off.
Some programs have the option of working remotely.
EDUCATION AND/OR EXPERIENCE:
Must have bachelor's degree in human services related field.
LSS approved examples of human service degrees include, but are not limited to the following:
Child Development/Family Relations
Community Mental Health
Substance Use
Counseling/Guidance
Criminal Justice
Marriage and Family
Occupational Therapy
Psychology
Recreational Therapy
Rehabilitation Counseling
Social Worker
Sociology
Special Education
Vocational Counseling
Active enrollment in a Master's degree program in Social Work, Counseling, Psychology or Marriage and Family Therapy is required. A written internship agreement between the educational institution and LSS is required. In addition:
Ability to complete and display competency in all required trainings
Knowledge of behavioral health diagnosis and evidence-based treatments.
Ability to design and implement clinical pathways and protocols for treatment of selected mental health and behavioral conditions.
Ability to respond to brief patient contacts, including via telephone and teleconferencing.
Ability to design effective psycho-education and group curricula and lead effective classes and groups, under supervision of the Clinical Supervisor.
Ability to work effectively in a team, interfacing with clients, primary care providers, collaterals, and colleagues, as well as administrative and support staff.
Ability to exercise balanced judgment in evaluating situations, making decisions, and to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
Ability to effectively represent company interests in the community and maintain effective working relationships among colleagues, public, private, and professional groups.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
High level of comfort in working with primary care medical providers using a consultative style.
Have the ability to use patience, self-control and flexibility when required; have the ability to accept and follow through with direction; and possess the ability to recognize boundaries.
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS:
Ability to read, write, analyze, and interpret written and verbal communication in order to successfully complete all required intervention and goal process documentation by established timeframes. Must write progress reports and clearly communicate to external customers the effectiveness of services. Ability to document in neat, legible, accurate, and objective manner and consistently reflect the services provided. Ability to effectively present information and respond to questions from groups of managers, employees, directors, and top management.
REASONING ABILITY:
This position will interact with all stakeholders of the Agency, both internal and external. This position will need to make decisions independently and with guidance, based on information provided. Reading, writing, math skills, problem solving, ability to accept/flow through with direction, recognize boundaries, creative team member who can suggest and implement strategies to enhance the service, patience, self-control and flexibility.
TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
Able to use technology that is necessary to perform job responsibilities; use available technology effectively (voicemail, computer, printer, photocopier, fax and telephone, and various types of audio visual equipment).
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes. Vision adequate to read correspondence, computer screen, forms, etc. Good manual dexterity. Mobility sufficient to access workplace. It may be necessary to climb stairs to access client homes.
The employee must react appropriately in times of crisis, which may include verbal and physical aggression from the people served and recognizing and taking appropriate action if signs of child or dependent adult abuse are present. Understands and is able to evaluate the potential for medical or behavioral emergency.
The employee of this position may provide therapy in client homes. The employee may be exposed to unsanitary household conditions and allergens. The incumbent will also be exposed to outdoor weather conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel to and from locations in the area as required up to 25-50%, depending on program needs.
LSS is an Equal Opportunity employer (EOE).
Human Services Professional - Full Time Evenings
Mosinee, WI job
💼Human Services Professional
📍
Wausau, WI
🕒
Full-Time | Tues-Fri 2PM-10PM + Every Other Weekend
💰
$1,000 Sign-On Bonus + $1.50/hr Evening/Weekend Differential
💵
Up to $26/hour with shift differential!
Lutheran Social Services of Wisconsin & Upper Michigan is growing our In-Home Recovery Services (IHRS) team and we want you to be part of it! We're currently seeking a Human Services Professional to support clients in the Wausau community who are enrolled in Comprehensive Community Services (CCS) or the Community Support Program (CSP) through Northcentral Healthcare.
This role is ideal for someone passionate about mental health recovery, community-based care, and making a meaningful impact in the lives of others. 🌟
🧠 What You'll Do
💊 Provide medication management support in homes, schools, offices, or community settings
🧩 Participate in recovery teams and contribute to service planning
📋 Maintain accurate documentation and client records
🤝 Collaborate with clients, families, and service teams to implement interventions
🧭 Apply knowledge of counseling, casework, and community resources
🧑 ⚖️ Testify in legal proceedings when required
🧑 🎓 Attend staff development, training, and supervision sessions
🗓️ Work a flexible schedule based on client needs (evenings/weekends included)
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧘 Calm Wellness App - Premium Access
💸 Early Earned Wage Access (UKG Wallet)
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
💵 $1,000 Sign-On Bonus - Ask a recruiter for details!
📚 Qualifications
🎓 Bachelor's degree in a human services-related field (required for CCS)
🚗 Valid driver's license, reliable transportation, and auto insurance
💻 Proficient in computer systems and electronic health records
🧠 Strong attention to detail, problem-solving, and interpersonal skills
🧍 ♂️ Comfortable working in community environments and responding to crises
🌍 Work Environment
Community-based with daily travel throughout the Wausau area
Moderate noise level; exposure to outdoor conditions during travel
Physical activity including bending, kneeling, and stair climbing may be required
✨ Ready to make a difference in mental health recovery? Apply today and join a team that's committed to empowering individuals and strengthening communities!
Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer.
Human Services Professional - Full Time Evenings
Wausau, WI job
💼Human Services Professional
📍
Wausau, WI
🕒
Full-Time | Tues-Fri 2PM-10PM + Every Other Weekend
💰
$1,000 Sign-On Bonus + $1.50/hr Evening/Weekend Differential
💵
Up to $26/hour with shift differential!
Lutheran Social Services of Wisconsin & Upper Michigan is growing our In-Home Recovery Services (IHRS) team and we want you to be part of it! We're currently seeking a Human Services Professional to support clients in the Wausau community who are enrolled in Comprehensive Community Services (CCS) or the Community Support Program (CSP) through Northcentral Healthcare.
This role is ideal for someone passionate about mental health recovery, community-based care, and making a meaningful impact in the lives of others. 🌟
🧠 What You'll Do
💊 Provide medication management support in homes, schools, offices, or community settings
🧩 Participate in recovery teams and contribute to service planning
📋 Maintain accurate documentation and client records
🤝 Collaborate with clients, families, and service teams to implement interventions
🧭 Apply knowledge of counseling, casework, and community resources
🧑 ⚖️ Testify in legal proceedings when required
🧑 🎓 Attend staff development, training, and supervision sessions
🗓️ Work a flexible schedule based on client needs (evenings/weekends included)
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧘 Calm Wellness App - Premium Access
💸 Early Earned Wage Access (UKG Wallet)
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
💵 $1,000 Sign-On Bonus - Ask a recruiter for details!
📚 Qualifications
🎓 Bachelor's degree in a human services-related field (required for CCS)
🚗 Valid driver's license, reliable transportation, and auto insurance
💻 Proficient in computer systems and electronic health records
🧠 Strong attention to detail, problem-solving, and interpersonal skills
🧍 ♂️ Comfortable working in community environments and responding to crises
🌍 Work Environment
Community-based with daily travel throughout the Wausau area
Moderate noise level; exposure to outdoor conditions during travel
Physical activity including bending, kneeling, and stair climbing may be required
✨ Ready to make a difference in mental health recovery? Apply today and join a team that's committed to empowering individuals and strengthening communities!
Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer.
Full Time Adult Care Specialist
Brookfield, WI job
Lutheran Social Services of Wisconsin and Upper Michigan is currently seeking an Adult Residential Support Professional to join our team at Aspen Center! Aspen Center is one of our residential treatment facilities that is housed in Waukesha County that offers affordable and comprehensive addictions treatment for men. Our mission is to provide men with the skillsets and resources to successfully navigate recovery and achieve long-term sobriety.
Under supervision, performs work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a full time, benefit eligible 2nd Shift Opportunity working from 2pm-10pm Thursdays-Mondays.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed.
May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity Employer (EOE).
Occupancy Specialist/Property Manager
Franklin, WI job
🏢 Occupancy Specialist - Apartment Communities in Milwaukee
Location: Milwaukee, WI (serving multiple communities) Employer: Lutheran Social Services of Wisconsin & Upper Michigan (LSS) Employment Type: Full-time, Benefit-Eligible Schedule: Primarily Monday-Friday, 1st shift (flexed as needed for tenant needs)
About the Role
Lutheran Social Services (LSS) is seeking a detail-oriented and customer-focused Occupancy Specialist to manage day-to-day property operations across several HUD projects and LSS-owned or managed apartment rental programs in Milwaukee.
This role is central to ensuring compliance with HUD regulations, maintaining strong tenant relations, and supporting the overall success of our housing programs. You'll serve as the primary representative of LSS for tenants, stakeholders, and community partners while ensuring properties remain welcoming, compliant, and financially sound.
Key Responsibilities
Serve as the agency representative for tenants, stakeholders, and community partners.
Manage tenant relations, enforce lease requirements, and address concerns promptly.
Complete HUD Certified Occupancy Specialist training and maintain working knowledge of HUD handbooks.
Market and promote properties to maintain occupancy rates that meet/exceed budget goals.
Collect and record payments (rents, deposits, fees) and prepare accurate monthly deposit reports.
Review financial reports, monitor charges, and communicate discrepancies.
Oversee tenant certifications, leases, and ensure accuracy of documentation.
Maintain HUD-compliant waiting lists and tenant files.
Ensure compliance with Fair Housing laws and participate in annual training.
Support property curb appeal and facility standards (including light cleaning, snow/ice removal, trash pickup, etc.).
Conduct apartment inspections and prepare for HUD, WHEDA, REAC, and other compliance inspections.
Handle on-call/after-hours communications for facility or resident issues.
Coordinate facility testing (fire extinguishers, elevators, sprinklers, smoke detectors, etc.).
Complete background and credit checks as assigned.
Participate in ongoing training and professional development.
Qualifications
Education: High school diploma or GED required.
Experience: Previous property management or customer service experience preferred.
Licenses/Certifications:
Valid driver's license and reliable transportation.
Satisfactory driving record per LSS Driver Safety Procedure.
Ability to meet LSS auto insurance requirements.
Must attend and pass HUD Certified Occupancy Specialist training.
Skills & Competencies
Strong organizational and communication skills.
Ability to work independently and collaboratively.
Knowledge of HUD regulations, Fair Housing laws, and property management practices.
Comfort with financial reporting and documentation.
Flexibility to respond to tenant and property needs, including occasional evenings/weekends.
Benefits & Perks
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Dependent & Health Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Plan with company contribution
Employee Assistance Program
Service Awards & Recognition
Why Join LSS?
At LSS, you'll be part of a mission-driven nonprofit organization committed to strengthening communities and empowering individuals. As an Occupancy Specialist, you'll play a vital role in ensuring safe, affordable housing for residents while building meaningful relationships and supporting compliance standards.
👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer.
Family Services Coordinator - Bilingual
Waterford, WI job
💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program
📍
Waukesha County, WI
🕒
Full-Time | M-F, First Shift | Remote Flexibility
💰
$24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟
🧠 What You'll Do
🧒 Assess children's functional abilities using approved tools
📝 Develop and implement individualized service plans with families and providers
🤝 Facilitate team meetings and coordinate services based on family-centered goals
📋 Maintain accurate documentation and meet all regulatory timelines
🧭 Collaborate with internal teams and external agencies to support families
🧑 ⚖️ Testify in legal proceedings when required
💬 Communicate clearly with families, providers, and team members
🧑 🎓 Participate in staff development, training, and supervision
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
🏡 Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
📚 Qualifications
🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
🧒 Minimum 1 year of experience working with children with disabilities
💬 Fluency in Spanish required
💻 Proficient in computer systems and electronic health records
🤝 Strong interpersonal and organizational skills
🚗 Valid driver's license and reliable transportation (MVR check required)
🌍 Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
IRIS Consultant - Appleton/Green Bay Area
Pulaski, WI job
🌟 Now Hiring: IRIS Consultant
📍
Milwaukee, WI (Hybrid Role)
🕗
Full-Time | 40 hrs/week | 8 AM - 5 PM
🚗
Travel Required (30-50%)
💼
Benefit Eligible
Are you passionate about empowering others to live independently and direct their own care? Join Lutheran Social Services of Wisconsin and Upper Michigan as an IRIS Consultant and help individuals shape meaningful lives through the IRIS Program (
Include, Respect, I Self-Direct
). 💙
As part of our ICA Team, you'll work in a social services capacity to support participants in maintaining autonomy, ensuring health and safety, and navigating long-term care services. This is a continuous posting in anticipation of potential future openings in the Appleton/Green Bay area and surrounding areas.
🧠 What You'll Do
🤝 Build trusting relationships with participants
📝 Assist in developing IRIS Support and Services Plans
📞 Maintain monthly contact and quarterly visits
🧭 Help participants understand and maintain IRIS eligibility
🧑 🤝 🧑 Connect with local agencies and ADRCs to expand service options
📋 Document all contacts and visits in required systems within 2 business days
🧪 May conduct annual Long-Term Care Functional Screens
💡 Work independently while collaborating with a supportive ICA team
🎁 Perks & Benefits
🎓 Public Service Loan Forgiveness (PSLF) eligibility + support navigating PSLF
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
📈 Annual Raises
🧘 Calm Wellness App - Premium Access
💸 Early Earned Wage Access (UKG Wallet)
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
📚 Qualifications
🎓 Bachelor's degree in social work, psychology, human services, or related field OR 4+ years of direct experience in social services with seniors or individuals with disabilities OR Current IRIS Consultant in good standing with DHS exemption
🌍 Bilingual in Spanish, Hmong, or other languages is a plus!
💪 Strong commitment to participant autonomy and meaningful living
💻 Comfortable with smartphones, tablets, and computer systems
🧠 Knowledge of human behavior, social interaction, and community resources
🤝 Willingness to serve diverse populations with respect and empathy
🚘 Requirements
Valid driver's license & reliable transportation
Satisfactory driving record per LSS Driver Safety Procedure
Ability to meet LSS auto insurance requirements
✨ Ready to make a difference? Apply today and help individuals lead empowered, self-directed lives through the IRIS Program!
LSS is an Equal Opportunity Employer (EOE).
Human Services Professional - Full Time Evenings
Ringle, WI job
💼Human Services Professional
📍
Wausau, WI
🕒
Full-Time | Tues-Fri 2PM-10PM + Every Other Weekend
💰
$1,000 Sign-On Bonus + $1.50/hr Evening/Weekend Differential
💵
Up to $26/hour with shift differential!
Lutheran Social Services of Wisconsin & Upper Michigan is growing our In-Home Recovery Services (IHRS) team and we want you to be part of it! We're currently seeking a Human Services Professional to support clients in the Wausau community who are enrolled in Comprehensive Community Services (CCS) or the Community Support Program (CSP) through Northcentral Healthcare.
This role is ideal for someone passionate about mental health recovery, community-based care, and making a meaningful impact in the lives of others. 🌟
🧠 What You'll Do
💊 Provide medication management support in homes, schools, offices, or community settings
🧩 Participate in recovery teams and contribute to service planning
📋 Maintain accurate documentation and client records
🤝 Collaborate with clients, families, and service teams to implement interventions
🧭 Apply knowledge of counseling, casework, and community resources
🧑 ⚖️ Testify in legal proceedings when required
🧑 🎓 Attend staff development, training, and supervision sessions
🗓️ Work a flexible schedule based on client needs (evenings/weekends included)
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧘 Calm Wellness App - Premium Access
💸 Early Earned Wage Access (UKG Wallet)
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
💵 $1,000 Sign-On Bonus - Ask a recruiter for details!
📚 Qualifications
🎓 Bachelor's degree in a human services-related field (required for CCS)
🚗 Valid driver's license, reliable transportation, and auto insurance
💻 Proficient in computer systems and electronic health records
🧠 Strong attention to detail, problem-solving, and interpersonal skills
🧍 ♂️ Comfortable working in community environments and responding to crises
🌍 Work Environment
Community-based with daily travel throughout the Wausau area
Moderate noise level; exposure to outdoor conditions during travel
Physical activity including bending, kneeling, and stair climbing may be required
✨ Ready to make a difference in mental health recovery? Apply today and join a team that's committed to empowering individuals and strengthening communities!
Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer.
Human Services Professional - Full Time Evenings
Brokaw, WI job
💼Human Services Professional
📍
Wausau, WI
🕒
Full-Time | Tues-Fri 2PM-10PM + Every Other Weekend
💰
$1,000 Sign-On Bonus + $1.50/hr Evening/Weekend Differential
💵
Up to $26/hour with shift differential!
Lutheran Social Services of Wisconsin & Upper Michigan is growing our In-Home Recovery Services (IHRS) team and we want you to be part of it! We're currently seeking a Human Services Professional to support clients in the Wausau community who are enrolled in Comprehensive Community Services (CCS) or the Community Support Program (CSP) through Northcentral Healthcare.
This role is ideal for someone passionate about mental health recovery, community-based care, and making a meaningful impact in the lives of others. 🌟
🧠 What You'll Do
💊 Provide medication management support in homes, schools, offices, or community settings
🧩 Participate in recovery teams and contribute to service planning
📋 Maintain accurate documentation and client records
🤝 Collaborate with clients, families, and service teams to implement interventions
🧭 Apply knowledge of counseling, casework, and community resources
🧑 ⚖️ Testify in legal proceedings when required
🧑 🎓 Attend staff development, training, and supervision sessions
🗓️ Work a flexible schedule based on client needs (evenings/weekends included)
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧘 Calm Wellness App - Premium Access
💸 Early Earned Wage Access (UKG Wallet)
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
💵 $1,000 Sign-On Bonus - Ask a recruiter for details!
📚 Qualifications
🎓 Bachelor's degree in a human services-related field (required for CCS)
🚗 Valid driver's license, reliable transportation, and auto insurance
💻 Proficient in computer systems and electronic health records
🧠 Strong attention to detail, problem-solving, and interpersonal skills
🧍 ♂️ Comfortable working in community environments and responding to crises
🌍 Work Environment
Community-based with daily travel throughout the Wausau area
Moderate noise level; exposure to outdoor conditions during travel
Physical activity including bending, kneeling, and stair climbing may be required
✨ Ready to make a difference in mental health recovery? Apply today and join a team that's committed to empowering individuals and strengthening communities!
Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer.
Care Coordinator - Forensics
Freedom, WI job
About the Role
Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews.
You will work with clients in one or more of the following programs:
Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect.
Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency.
Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community.
Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living.
Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration.
Key Responsibilities
Conduct assessments of client needs using required tools (e.g., functional screen).
Develop and implement individualized service plans with clients, families, and providers.
Coordinate and authorize services according to service plans.
Provide trauma-informed, evidence-based direct services.
Maintain accurate documentation and electronic client records.
Testify at legal proceedings and prepare court documents as required.
Facilitate person- and family-centered team meetings.
Collaborate with community resources, treatment teams, and supervisors to determine interventions.
Participate in staff development, supervision, and professional seminars.
Meet productivity expectations and agency standards.
Travel daily to community locations; occasional overnight travel may be required.
Qualifications
Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.).
Experience: Prior experience in human services preferred.
Licenses/Certifications:
Valid driver's license and reliable transportation.
Satisfactory driving record per LSS Driver Safety Procedure.
Ability to meet LSS auto insurance requirements.
Skills & Competencies
Strong communication and documentation skills.
Knowledge of casework principles, human behavior, and social problems.
Ability to work collaboratively with diverse teams and clients.
Proficiency with electronic health records and computer applications.
Crisis response skills and ability to work in varied community environments.
Benefits & Perks
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Dependent & Health Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Plan with company contribution
Employee Assistance Program
Service Awards & Recognition
Why Join LSS?
At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives.
👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer
Master's Level Counseling / Social Work Intern
Eau Claire, WI job
Lutheran Social Services of WI & Upper MI is looking for a Master's Level Counseling / Social Work Intern to work with children, adults and families in community settings. We meet with children, adults and families in community settings, including the home, school, or office to literally and figuratively meet the client where they are at. This position will primarily provide psycho-therapy and psycho-education using counseling skills and treatment practices to help clients overcome barriers related to substance abuse in addition to mental health disorders.
Internship hours are flexible based on school scheduling and do include occasional evening and weekend hours. LSS can be flexible to accommodate your schools practicum/internship requirements. The timeline for this internship is expected to be January 2026.
The Counseling Intern is a Limited Term Opportunity for students through structured intern programs at an accredited college/university and follows the guidelines of an agreement or learning plan. Under supervision, the Counseling Intern maintains a safe and therapeutic environment, while performing work involving the care and treatment of clients and other duties as required.
Essential Duties and responsibilities:
Provide individual, couples, family, group and substance abuse psychotherapy services to clients, as guided by the Clinical Supervisor.
Provides psychoeducation, skill building, wellness and/or therapeutic mentoring to children and adults
Conduct formal assessment of client needs using clinical interview, objective diagnostic tools, and input from collateral contacts.
Develop treatment plans collaboratively with clients and provide agreed upon and necessary therapeutic services in keeping with strength-based, evidence-based best practice standards.
Maintain detailed clinical records and make recommendations concerning case disposition.
Complete agency-required and billing-related phone calls, email, and paperwork work in a professional and timely manner.
Adhere to high ethical, professional, and legal standards such as WI State Statutes,
Health Insurance Portability and Accountability Act
, Counsel on Accreditation,
American Psychological Association
,
American Counseling Association
,
American Association for Marriage and Family Therapy,
and
National Association of Social Workers.
Actively participate in clinical supervision meetings as required to meet best practice and licensure standards.
Attend staff meetings and participate in training and quality improvement activities as required.
Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. The Counseling Intern works directly with Program Supervisor or Manager and Clinical Supervisor to set expectations for scheduling clients. The Counseling Intern determines own schedule based on client need.
May serve as a representative of the agency to interested individuals, professionals, and community groups.
May administer specialized programs within a community or the agency.
May participate in program, business unit, or agency marketing efforts.
May participate in speaking engagements of behalf of program, business unit, or agency.
Travel to various locations for meetings, trainings, or to perform clinical responsibilities as needed. Travel will vary depending on case load.
Performs other duties as required
Perks:
Clinical Supervision and Consultation
We offer a free, robust clinical supervision experience for any type of licensure that focuses not only on client needs, but employee development.
Training
LSS is focused on the continued growth of our employees and ensuring we provide high quality services.
LSS employees are eligible for receiving internal as well as financial support for external trainings to support your growth and required Continuing Education (CEU) credits.
Flexibility
LSS is a family/employee-focused agency which values work-life balance.
Employees can adjust their schedules to accommodate personal commitments by flexing their schedule or utilizing time off.
Some programs have the option of working remotely.
EDUCATION AND/OR EXPERIENCE:
Must have bachelor's degree in human services related field.
LSS approved examples of human service degrees include, but are not limited to the following:
Child Development/Family Relations
Community Mental Health
Substance Use
Counseling/Guidance
Criminal Justice
Marriage and Family
Occupational Therapy
Psychology
Recreational Therapy
Rehabilitation Counseling
Social Worker
Sociology
Special Education
Vocational Counseling
Active enrollment in a Master's degree program in Social Work, Counseling, Psychology or Marriage and Family Therapy is required. A written internship agreement between the educational institution and LSS is required. In addition:
Ability to complete and display competency in all required trainings
Knowledge of behavioral health diagnosis and evidence-based treatments.
Ability to design and implement clinical pathways and protocols for treatment of selected mental health and behavioral conditions.
Ability to respond to brief patient contacts, including via telephone and teleconferencing.
Ability to design effective psycho-education and group curricula and lead effective classes and groups, under supervision of the Clinical Supervisor.
Ability to work effectively in a team, interfacing with clients, primary care providers, collaterals, and colleagues, as well as administrative and support staff.
Ability to exercise balanced judgment in evaluating situations, making decisions, and to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
Ability to effectively represent company interests in the community and maintain effective working relationships among colleagues, public, private, and professional groups.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
High level of comfort in working with primary care medical providers using a consultative style.
Have the ability to use patience, self-control and flexibility when required; have the ability to accept and follow through with direction; and possess the ability to recognize boundaries.
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS:
Ability to read, write, analyze, and interpret written and verbal communication in order to successfully complete all required intervention and goal process documentation by established timeframes. Must write progress reports and clearly communicate to external customers the effectiveness of services. Ability to document in neat, legible, accurate, and objective manner and consistently reflect the services provided. Ability to effectively present information and respond to questions from groups of managers, employees, directors, and top management.
REASONING ABILITY:
This position will interact with all stakeholders of the Agency, both internal and external. This position will need to make decisions independently and with guidance, based on information provided. Reading, writing, math skills, problem solving, ability to accept/flow through with direction, recognize boundaries, creative team member who can suggest and implement strategies to enhance the service, patience, self-control and flexibility.
TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
Able to use technology that is necessary to perform job responsibilities; use available technology effectively (voicemail, computer, printer, photocopier, fax and telephone, and various types of audio visual equipment).
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes. Vision adequate to read correspondence, computer screen, forms, etc. Good manual dexterity. Mobility sufficient to access workplace. It may be necessary to climb stairs to access client homes.
The employee must react appropriately in times of crisis, which may include verbal and physical aggression from the people served and recognizing and taking appropriate action if signs of child or dependent adult abuse are present. Understands and is able to evaluate the potential for medical or behavioral emergency.
The employee of this position may provide therapy in client homes. The employee may be exposed to unsanitary household conditions and allergens. The incumbent will also be exposed to outdoor weather conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel to and from locations in the area as required up to 25-50%, depending on program needs.
LSS is an Equal Opportunity employer (EOE).
Occupancy Specialist/Property Manager
Whitewater, WI job
Lutheran Social Services of WI & Upper MI is currently seeking an Occupancy Specialist in Beaver Dam (1 day), Columbus, WI (3 days), and Janesville (1 day). The Occupancy Specialist has direct responsibility for property management functions and related day to day operations of assigned HUD projects and/or assigned LSS owned or managed apartment rental programs. Hour are primarily Monday through Thursday, unless flexed for tenant need, 1st shift. The role is full-time, benefit eligible role.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.
Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders.
Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. With supervisory assistance provides enforcement of lease requirements and project rules.
Works as a collaborative team member to support the Business Unit and Continuum of Care model.
Successfully completes the HUD Certified Occupancy Specialist training as assigned.
Maintains a working knowledge of HUD handbook (s) and implements requirements contained within.
Markets and promotes the project(s) to ensure occupancy rates that meet or exceed budget.
Implements administrative rules for occupancy of the project(s).
Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents.
Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols.
Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff.
Obtains, reviews, and submits documentation for tenant certifications, leases, etc. Has final responsibility to ensure accuracy of same.
Matches third party verified data against EIV data; investigates and resolves discrepancies.
Maintains a complete and accurate waiting list that is compliant with HUD regulation- as assigned.
Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training.
Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements.
Ensures complete and compliant tenant files that meet LSS and HUD standards/regulations. Maintains tenant files as assigned.
Implements LSS, HUD, and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years.
Provides direct building services such as vacuuming, dusting, window washing, bathroom cleaning, etc. Cleans and preps unit turnovers as assigned.
Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget.
Prepares for and participates in all facility compliance inspections; i.e. HUD, WHEDA, MMAM, REAC, city, state, etc.
Conducts apartment inspections per identified program expectations.
Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately to all emergency calls within prescribed timelines.
Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections.
Completes background and credit checks as assigned.
Ensures quality programming through the use of best practice standards and contract/licensing requirements.
Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget.
Maintains MSDS book for each assigned project(s).
Performs other duties as required/assigned.
PERKS:
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
Employee Assistance Program
Service Awards and Recognition
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Graduation from high school or GED equivalency is required. Previous experience in property management and or working with customers in a similar setting is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Must attend and pass the Certified Occupancy Specialist training as assigned.
TRAVEL: Position may travel daily between programs. May travel over the two state area on occasion for training and meetings and may include some overnights.
LSS is an Equal Opportunity/Affirmative Action employer.
Care Coordinator - Forensics
Little Suamico, WI job
About the Role
Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews.
You will work with clients in one or more of the following programs:
Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect.
Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency.
Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community.
Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living.
Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration.
Key Responsibilities
Conduct assessments of client needs using required tools (e.g., functional screen).
Develop and implement individualized service plans with clients, families, and providers.
Coordinate and authorize services according to service plans.
Provide trauma-informed, evidence-based direct services.
Maintain accurate documentation and electronic client records.
Testify at legal proceedings and prepare court documents as required.
Facilitate person- and family-centered team meetings.
Collaborate with community resources, treatment teams, and supervisors to determine interventions.
Participate in staff development, supervision, and professional seminars.
Meet productivity expectations and agency standards.
Travel daily to community locations; occasional overnight travel may be required.
Qualifications
Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.).
Experience: Prior experience in human services preferred.
Licenses/Certifications:
Valid driver's license and reliable transportation.
Satisfactory driving record per LSS Driver Safety Procedure.
Ability to meet LSS auto insurance requirements.
Skills & Competencies
Strong communication and documentation skills.
Knowledge of casework principles, human behavior, and social problems.
Ability to work collaboratively with diverse teams and clients.
Proficiency with electronic health records and computer applications.
Crisis response skills and ability to work in varied community environments.
Benefits & Perks
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Dependent & Health Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Plan with company contribution
Employee Assistance Program
Service Awards & Recognition
Why Join LSS?
At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives.
👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer