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User Experience Researcher jobs at Google
- 706 jobsProduct Researcher
Mtech Systems
Dunwoody, GA jobs
At M-Tech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production. M-Tech Systems is the industry-leading provider for Live Animal Protein Production Performance Management Tools. For over 30 years, M-Tech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management-all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. M-Tech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability. With nearly 300 employees globally, M-Tech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. M-Tech Systems USA's headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a passion for helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We pride ourselves for having a working atmosphere that encourages collaboration, exceptional development tooling, training, and ongoing opportunities to work with senior and executive management. Job Summary We are seeking a highly skilled Product Researcher to gather, synthesize, and present deep insights into customers, markets, and competitors in the agriculture and animal protein industries (with a focus on poultry/swine), enabling data-driven product decisions and de-risking roadmap investments. Our product strategy depends on making informed decisions about customer needs, market shifts, competitive activity, and emerging technologies. We currently rely on ad hoc research by product managers, which dilutes their focus on delivery. A dedicated Product Researcher will provide ongoing, structured insight into producer workflows, pain points, adoption barriers, and technology trends, ensuring our roadmap aligns with real market demand and delivers measurable ROI. Essential Functions & Responsibilities Customer Research: Conduct qualitative and quantitative research (interviews, surveys, ethnographic studies, observational visits) with producers, integrators, veterinarians, and supply chain stakeholders. Market Intelligence: Maintain a continuous view of market size, segment trends, adoption rates, and economic forces affecting agriculture and animal protein production. Competitive Analysis: Track competitor product offerings, pricing, go-to-market strategies, and positioning; produce battlecards and threat assessments for internal teams. Industry Monitoring: Stay on top of regulatory changes (animal welfare, food safety, environmental compliance), technology innovations (IoT sensors, AI, genetics), and industry events. Data Synthesis: Convert raw research data into actionable insights, clear reports, and visualizations that influence roadmap and GTM decisions. Persona Development: Maintain and update detailed buyer and user personas for each segment, grounded in real-world data and behavioral patterns. Usability Feedback: Partner with Product Design and PMs to test prototypes, assess UX, and validate product-market fit before full development. Insight Repository: Own and organize a centralized repository of customer and market insights accessible to Product, Marketing, and Sales. Business Case Support: Assist PMs in quantifying opportunity size, expected ROI, and adoption forecasts for proposed features and modules. Cross-Functional Collaboration: Share research findings in a way that's digestible for engineering, marketing, sales, and leadership teams. Education and Experience 3-5+ years in product research, user research, market analysis, or related role. Direct experience in agriculture, livestock production, or food supply chain; poultry/swine industry familiarity strongly preferred. Proven track record of designing and executing research projects that influenced product decisions. Strong interviewing, survey design, and data analysis skills. Comfortable translating complex findings into business-friendly reports and presentations. Familiarity with SaaS products, digital tools, and technology adoption cycles in traditional industries. Willingness to travel for on-site customer visits, plant/farm tours, and industry events. Preferred Personal Skills/Abilities Curiosity: Relentless drive to understand “why” behind user behavior. Empathy: Ability to see problems through the eyes of farmers, integrators, and operations managers. Analytical Rigor: Comfortable with both qualitative nuance and quantitative depth. Influence: Communicates findings persuasively to drive alignment. Organized: Maintains a clean, accessible repository of insights and references. Tools and Systems Survey & interview platforms (Typeform, Qualtrics) Collaboration & documentation (Confluence, Notion, Miro) Analytics (Tableau, Power BI, Excel, Pendo/Amplitude CRM (HubSpot) for account/customer data Project management tools (Jira, Trello, or similar) EEO Statement Integrated into our shared values is M-Tech's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. M-Tech is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at M-Tech has an ongoing responsibility to respect and support a globally diverse environment.$35k-60k yearly est. 4d agoUX UI Product Designer
Pyramid Consulting, Inc.
Portland, OR jobs
Immediate need for a talented UX UI Product Designer . This is a 12+ Months Contract opportunity with long-term potential and is located in Portland, OR (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-92828 Pay Range: $65 - $72/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Own UX/UI design projects from concept to delivery, ensuring alignment with brand and user needs. Conduct and synthesize user research to inform design decisions. Create detailed user flows, wireframes, journey maps, prototypes, and final production-ready assets. Define interaction patterns and contribute to design system for consistency across brands and platforms. Work closely with engineers to ensure designs are developer-ready and accurately implemented. Participate in workshops and design reviews, presenting your work and articulating design rationale to stakeholders. Advocate for user-centered design principles and best practices across the organization Key Requirements and Technology Experience: Skills-UX/UI Designing and Figma Bachelor's degree in UX, Interaction Design, Product Design, Visual Design, or a related field. 3-5 years of professional experience in UX/UI or product design. Strong portfolio demonstrating shipped or production-ready digital experiences. Proficiency in design and prototyping tools (Figma, Adobe Creative Suite, etc.). Our client is a leading Automotive Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.$65-72 hourly 5d agoUX/UI Designer
Chenega Professional Services Strategic Business Unit
Atlanta, GA jobs
**All information below subject to change based on final contract award and available funding.** Come join a company that strives for Extraordinary People and Exceptional Performance ! Chenega Services & Federal Solutions, LLC, a Chenega Professional Services' company, is looking for a UX/UI Designer to join our team supporting the Centers for Disease Control and Prevention. As a UI/UX Designer, you will be responsible for creating intuitive, user-centric interfaces that enhance the overall user experience of our digital products. You will work closely with multidisciplinary teams, including product managers, developers, and other stakeholders, to translate complex workflows and requirements into seamless and visually appealing designs. Your role will involve leading the design process from concept to implementation, managing design systems, and advocating for accessibility and user-centered design principles. If you have a passion for digital design, a keen eye for detail, and the ability to work in a fast-paced environment, we would love to hear from you. Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee's knowledge, critical thinking, innovative solutions for our clients. Responsibilities Lead end-to-end UI/UX design - from concept to implementation - including wireframes, prototypes, and high-fidelity mockups that deliver seamless, user-centric digital experiences. Develop and maintain scalable design systems and component libraries in Figma to ensure visual and functional consistency across all products. Collaborate cross-functionally with product managers, developers, and stakeholders to translate complex requirements and workflows into intuitive, accessible, and visually cohesive interfaces. Incorporate research and feedback through user testing and iterative design reviews to refine solutions and enhance usability and engagement. Design for advanced experiences, including AI-driven interfaces, chat and agent workflows, and data visualizations, while adhering to accessibility standards and brand guidelines. Qualifications 5+ years of experience in UI/UX design, product design, or interaction design 5+ years of experience with visual design skills including typography, layout, and hierarchy 3+ years of strong proficiency with Figma (components, auto-layout, prototyping, design systems) Knowledge of AI-driven product experiences (e.g., chat interfaces, agent workflows, data visualization for models, prompt interaction patterns) Knowledge of UX fundamentals: information architecture, interaction patterns, accessibility, and responsive design Ability to translate complex workflows into clear intuitive user interfaces Ability to design for ambiguous emerging product spaces Ability to collaborate cross-functionally with product, engineering, and development teams Ability to obtain and maintain a Public Trust security clearance Ability to work on-site in Atlanta, GA Bachelor's degree Preferred: Experience designing interfaces for AI/ML tools, LLM-powered products, or workflow automation Experience conducting user research, usability testing, and synthesizing insights into design decisions Experience with service design or journey mapping, including synthesizing customer insights into actionable design requirements and deliverables (personas, workflows, concepts) Knowledge of front-end technologies (HTML/CSS/JS, React, or component libraries) Final salary determination based on skill-set, qualifications, and approved funding. Many of our jobs come with great benefits - Some offerings are dependent upon the role, work schedule, or location, and may include the following: Paid Time Off PTO / Vacation - 5.67 hours accrued per pay period / 136 hours accrued annually Paid Holidays - 11 California residents receive an additional 24 hours of sick leave a year Health & Wellness Medical Dental Vision Prescription Employee Assistance Program Short- & Long-Term Disability Life and AD&D Insurance Spending Account Flexible Spending Account Health Savings Account Health Reimbursement Account Dependent Care Spending Account Commuter Benefits Retirement 401k / 401a Voluntary Benefits Hospital Indemnity Critical Illness Accident Insurance Pet Insurance Legal Insurance ID Theft Protection$65k-91k yearly est. 5d agoUX Designer IV
Pyramid Consulting, Inc.
Charlotte, NC jobs
Immediate need for a talented UX Designer IV. This is a 06+ Months Contract opportunity with long-term potential and is located in Charlotte, NC(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94455 Pay Range: $58 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Job Responsibilities include but are not limited to: Partner with business to establish clear problem statements and measures of success for new customer care agent desktop interface. Partner with customer care agents to fully understand their needs. Demonstrate a bold vision for excellence in interactive web design and a commitment to evolving our agent experience. Use Salesforce Lightning design system to define an Architecture that effectively synthesizes multiple systems/interfaces into a single interface that agents can easily navigate to perform a wide variety of customer service tasks efficiently. Create user flows, wireframes, screen comps, and prototypes that exhibit a mastery of user-centered design practices. When necessary, establish and document design standards that align with the overarching guiding principles of the agent experience. Work with technology team to determine feasibility and implementation timelines. Demonstrate excellent verbal and written communication skills to articulate design rationale and facilitate partnerships with product and business owners- Must be highly innovative and inspire commitment to a higher standard. Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions. Partner across related disciplines including usability, content strategy, accessibility, and web development to meet the established business objectives of this engagement Key Requirements and Technology Experience: Essential Skills: Communication , Collaboration and User Centered Thinking Hard Skills: Interaction Design, Component Driven Design, Information Architecture Salesforce Lightning design system Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.$58-60 hourly 4d agoUX Designer
Pyramid Consulting, Inc.
San Francisco, CA jobs
Immediate need for a talented UX Designer. This is a 06 Months contract opportunity with long-term potential and is located in SFO, CA(Hybrid). Please review the job description below and contact me ASAP if you are interested. Pay Range: $120 - $130/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities; Collaborate with engineers to communicate, negotiate, and/or influence design intention. Guide design specifications (e.g., design spec s, mock-ups, or product models) for implementation. Use and propose new, key data and metrics to evaluate product impact, understand the product ecosystem, user trends, and industry (e.g., competitors) by collaborating across teams when developing design solutions. Drive improvements in design based on UX testing and stakeholder input and provide input and feedback to engage stakeholders on product design and achieve product goals. Build consensus across teams and gain support for design strategy across stakeholders. Communicate design approach to other designers or stakeholders (e.g., product manager), addressing and anticipating challenges and questions. Key Requirements and Technology Experience: Key skills; Minimum 5 years of Maps or Geo Maps or Google Maps experience Experience with Geo Sustainability Experience in UX Designing Must not be currently employed by or contracted with Google Must come from a Big Tech environment (Google, Meta, Apple, Amazon, Microsoft, Nvidia, Uber, Lyft, Airbnb, etc.). Our client is a leading Meta Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.$88k-119k yearly est. 4d agoGaming UX Designer
Talent Software Services
Redmond, WA jobs
Are you an experienced Gaming UX Designer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Gaming UX Designer to work at their company in Redmond, WA. The ideal portfolio is a mix of real shipped work, showcasing what candidates have been able to realize, along with some self-driven projects that challenged them on a unique passion or pushed them for personal growth. The best portfolio balances analytical, technical, and scientific thinking with visual fidelity in interface design. Previous experience in the gaming industry and dynamic interfaces are highlights. Quality is more important than quantity. The ideal background for a Product Designer typically includes a formal education in design disciplines such as Industrial Design, Product Design, Human-Computer Interaction, or UX. This should be paired with several years of experience creating user-centred products for consumer-facing platforms. Candidates should demonstrate expertise in UI/UX principles, interaction and visual design, and have a strong portfolio showcasing mobile-first and responsive work. Familiarity with gaming industry trends, accessibility standards, and player engagement strategies is highly valued. Proficiency in tools like Figma, Protopie, After Effects, and Illustrator, as well as emerging AI-powered productivity tools, is essential. Strong collaboration and communication skills, comfort with ambiguity, and the ability to simplify complex problems through elegant design solutions are crucial for success in this role. Primary Responsibilities/Accountabilities: Delivery and Impact: Performance is assessed by the results delivered against agreed goals, such as successful product launches, measurable improvements in user experience, and business impact (e.g., conversion rates, revenue uplift, or engagement metrics). Designers are expected to contribute to OKRs, validate hypotheses through experimentation, and ensure timely execution of design deliverables across ideation, prototyping, and release phases. Quality of Work: Quality is measured through user experience validation, accessibility compliance, and customer satisfaction indicators like Net Promoter Score (NPS) and playtest feedback. Teams also track design craft through usability reviews, cross-device consistency, and adherence to brand principles. Continuous iteration and refinement based on player insights and experimentation results are key markers of excellence. Collaboration and Behaviours: Designers are evaluated on how they work-collaborating effectively with PMs, engineers, and researchers, fostering a growth mindset, and contributing to team health. Acting on feedback, mentoring peers, and driving cross-functional alignment are critical behaviours. Cultural principles like candor, continuous improvement, and collective ownership underpin these expectations. Qualifications: Years of Experience Required: 5-7 years of experience in the field. Degrees or Certifications Required: Master's degree in a related field with at least 4 years of product or service design experience, or a Bachelor's degree in a related field with 5 years of experience. Significant previous gaming industry experience and a stellar portfolio are highly valued. Advanced Design Education and Experience: Master's degree with at least 4 years of product or service design experience, or a Bachelor's degree with 5 years of experience. Proficiency in Design and Prototyping Tools: 3-5 years of experience using Figma and other similar UI/UX design tools. Expertise in Web UX and Responsive Design: 2-3 years of experience in responsive web design, including strong knowledge of layout systems, interaction patterns, and performance considerations for modern web platforms.$97k-128k yearly est. 2d agoUser Experience Manager
Impact Technology Recruiting
Scottsdale, AZ jobs
We're seeking a UX Senior Manager who will lead a high-performing team of designers in crafting seamless, personalized customer journeys across digital and in-store touchpoints. This role is not just about improving design-it's about owning the conversion funnel, removing friction, and delivering measurable business outcomes. You'll partner closely with Omni Operations leaders to ensure that our digital/in store experiences drive customer satisfaction, accelerate revenue, and elevate our brand. Essential Duties and Responsibilities: Align UX work with business goals: Prioritize and schedule UX initiatives that directly improve unit growth, revenue, and conversion performance. Drive conversion-centric design execution: Remove obstacles, run A/B tests, and lead UX reviews to ensure design decisions enhance conversion funnel performance. Partner with leadership: Define UX priorities and feature sets that support strategic growth and customer satisfaction objectives. Optimize across channels: Ensure a seamless, connected user experience across digital and in-store journeys that builds loyalty and trust. Establish UX best practices: Develop and maintain a reusable design playbook and enterprise-wide UX guidelines aligned with measurable KPIs. Mentor enterprise teams: Influence product, tech, and ops teams through UX tools, methods, and strategy integration across customer and employee experiences. Leverage Voice of Customer data: Translate customer feedback into actionable UX enhancements to reduce friction and improve delight. Human-centered design: Use a personalized approach to simplify and enrich the tire-buying journey, removing pain points and increasing conversion. End-to-end journey ownership: Always consider both customer and employee perspectives when designing solutions that impact business metrics. Test bold ideas: Champion innovation and experimentation-proactively disrupt the experience before external forces do. Collaborate with Marketing: Work closely with Paid, Organic, and Email teams to improve conversion, ROAS, and ROI through UX optimization. Apply CRO principles: Use data and behavioral insight to systematically test and improve conversion across key digital touchpoints. Team-oriented growth mindset: Support team development by sharing future UX trends and helping teammates elevate their impact. Analyze business defects: Identify experience breakdowns, define objectives, summarize findings, and propose UX-driven business improvements. Support Omni-Channel execution: Ensure UX and design align with cross-functional requirements and support both digital and in-store experiences. Ensure testable requirements: Translate UX needs into measurable, testable, and outcome-driven requirements. Act as SME on web features: Document, maintain, and evolve business rules related to site functionality and design logic. Collaborate through SDLC: Partner with development teams to align design requirements with technical feasibility and delivery schedules. Own UX delivery timelines: Coordinate and communicate feature development schedules and dependencies across functions. Qualifications - UX Leader Driving Conversion & Business Growth 10+ years of UX leadership experience, including roles such as UX Manager, Head of Digital Experience, Product Design Lead, or similar. Proven track record of delivering business outcomes through UX-must show measurable impact on conversion rates, revenue growth, and customer satisfaction. 7+ years of experience managing end-to-end UX for omnichannel products spanning digital (web/mobile) and in-store/physical environments. Strong command of CRO (Conversion Rate Optimization) principles and ability to embed UX into the digital conversion funnel. Experience leading cross-functional teams through multiple design cycles, from discovery to launch, with a data- and outcomes-first mindset. Demonstrated expertise in human-centered design, Design Thinking, and Voice of Customer research, with ability to translate insights into scalable design solutions. Advanced proficiency in UX and prototyping tools such as Figma, Sketch, InVision, Adobe XD-must be capable of hands-on concepting and prototyping. Strong portfolio of UX-led product improvements, showcasing business impact across mobile and desktop platforms. 3+ years of direct leadership of UX or Product Design teams, with strong mentorship and talent development skills. Experience collaborating with growth marketing teams (SEO, paid, email) to maximize ROAS/ROI through UX strategy. Deep understanding of Agile methodologies and product lifecycle management, with experience owning a design backlog and participating in sprint planning. Strong analytical acumen with ability to interpret business KPIs, funnel analytics, user behavior, and apply insights to UX prioritization. Comfortable leading design reviews with senior stakeholders, advocating for user needs while tying design decisions to revenue, unit growth, and strategic priorities. Excellent communication and storytelling skills, capable of influencing diverse stakeholders across product, tech, marketing, and operations. Experience in enterprise-scale platforms (SAP, Hybris, Salesforce Commerce Cloud, or similar) is a plus. Energetic, innovative mindset with a bias for action, experimentation, and continuous improvement. Proven ability to thrive in fast-paced, matrixed environments, managing ambiguity and pivoting quickly to meet shifting priorities. Educational Requirements: Bachelor's or Master's in Design, HCI, Psychology, or related field preferred.$92k-150k yearly est. 1d agoSenior UX Researcher
Nutanix
San Jose, CA jobs
Hungry, Humble, Honest, with Heart.The OpportunityAre you a passionate user researcher who thrives on empathy and data-driven insights, with a knack for translating complex user behaviors into actionable strategies? If so, you'll love joining our dynamic team at Nutanix, where your work will directly shape innovative user experiences for our leading-edge cloud and enterprise products, all within a culture that prioritizes collaboration, creativity, and continuous learning.About the TeamAt Nutanix, you will be joining the Nutanix User Experience team, a dynamic group of 70 talented individuals spanning across the US, Germany, and India. Our team thrives on a culture that emphasizes "Design" and "Customer delight" deeply embedded in every step of our product cycle. We embrace a design-first philosophy that melds consumer-grade aesthetics with web-scale engineering, creating exceptional user experiences reminiscent of the consumer world. We are particularly interested in candidates who exhibit a passion for understanding user needs and possess a portfolio that showcases robust qualitative and quantitative research skills in both enterprise on-premise and cloud design.You will report to the Sr. Manager, Design, who is committed to fostering a collaborative and innovative environment. Our work setup is hybrid, requiring you to be in the office 2-3 days per week, which allows for a great balance between in-person collaboration and the flexibility of remote work. Additionally, this position has no travel requirements, enabling you to focus on your contributions to our projects without the need for frequent commuting.Your Role Lead and execute comprehensive user research initiatives to uncover user needs and behaviors across our product portfolio. Collaborate cross-functionally with designers, product managers, and engineers to integrate user research findings into the product development lifecycle. Develop and implement research protocols, leveraging both qualitative and quantitative methods, to inform design decisions. Utilize telemetry data and analytics tools to enhance insights into user interactions and drive product optimization strategies. Monitor and report on user engagement through dashboards and other reporting mechanisms, tracking progress over time. Mentor junior researchers and designers, promoting a culture of learning and user-centered design principles within the team. Champion user advocacy by effectively communicating research insights and user stories to stakeholders and leadership. Establish key objectives for the first year, focusing on building a robust research strategy for flagship products and fostering a user-centric design culture. What You Will Bring 7-10+ years of user research experience for web and/or cloud products. Must have domain experience in cloud computing, etc. Must be able to articulate the business impact of successful research projects. B2B experience required. Strong proficiency in qualitative and quantitative research methodologies. Expertise in analyzing telemetry data using tools like Google Analytics or Adobe Analytics. Solid understanding of statistical methods and data analysis techniques. Exceptional communication skills for stakeholder presentations and reports. Ability to synthesize and translate research insights into actionable design improvements. Experience in developing user journeys and conducting contextual inquiries. Bachelor's degree in design, Human-Computer Interaction (HCI), Data Science, or a related field; advanced degree preferred. Work ArrangementHybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager. The pay range for this position at commencement of employment is expected to be between USD $ 197,600 and USD $ 296,400 per year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith. --$197.6k-296.4k yearly Auto-Apply 47d agoUser Researcher
Atlassian
Mountain View, CA jobs
Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. You'll join a collaborative team of curious, creative, and supportive researchers who partner closely with product management, design, engineering, and data science to shape Atlassian's products and platforms. Our team shares knowledge freely and celebrates experimentation, helping each other grow while keeping customers at the center of everything we do. As part of the team, you'll have opportunities to stretch your skills, contribute to meaningful projects, and play your part in unleashing the potential of every team. Responsibilities What You'll Do Plan and execute research: Independently scope, design, and run research studies-from planning and fieldwork to analysis, synthesis, and storytelling-with guidance as needed. Apply mixed methods: Use approaches such as surveys, interviews, usability testing, and ethnographic observation to uncover user needs, behaviors, and pain points. Collaborate cross-functionally: Work closely with product managers, designers, engineers, product marketers, and data scientists to ensure research is relevant and actionable. Communicate insights: Share findings in clear, creative, and compelling ways-using storytelling and visualization-to help teams understand customer needs and make better product decisions. Contribute to craft: Share best practices, help improve research methods and processes, and stay informed on trends in user research, AI, and product development. Support the team: Participate in onboarding and mentoring of new hires; share improvements that create positive impact on the team and Atlassian broadly. Qualifications Your background 2+ years of hands‑on experience designing and conducting user research (qualitative and/or quantitative), ideally in a software or technology environment. Bachelor's degree or equivalent in a relevant field (e.g., Psychology, Human-Computer Interaction, Social Sciences, Statistics, or related discipline); postgraduate study a plus. Proficiency blending foundational qual (interviews, usability) with quant (surveys, simple experiments) to provide balanced insights using tools such as Qualtrics, UserZoom, Dovetail, Tableau. Strong communication skills with ability to convey insights through storytelling and visualization. Collaborative mindset, curiosity, openness to feedback. Interest in AI‑powered products; eagerness to grow expertise. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $134,100 - $175,075 Zone B: $121,500 - $158,625 Zone C: $111,600 - $145,700 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.$134.1k-175.1k yearly Auto-Apply 6d agoUX Researcher
Collabera
Boston, MA jobs
Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Position Details: Title: Senior UX Researcher Location: Boston, MA / Eden Prairie, MN / Rocky Hill, CT Duration: 6 month (possible contract to hire) Manager's Note: This resource will create the research plans, conduct the research, and analyze and report data back to the larger project team. The researcher typically works with the product owner or business analyst and possibly the development team. Responsibilites: Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including but not limited to: key-stroke level modeling (KLM); lab-based and remote moderated and unmoderated usability testing; contextual inquiry / field studies; surveys; interviews; heuristic evaluations; focus groups; ethnography and persona development; rapid iterative testing within an Agile environment. Work with product teams to identify and prioritize user research requirements, including timelines, scope and methodologies Collaborate with product teams to remediate issues identified from research. Advocate for user research principles. Requirements: Experience as a usability practitioner Demonstrated experience delivering user research, including developing user personas, conducting field studies / contextual inquiry, and usability testing Additional Information To know more about this position, please contact: Monil Narayan ************$71k-95k yearly est. 13h agoUX Researcher
Collabera
Boston, MA jobs
Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Position Details: Title: Senior UX Researcher Location: Boston, MA / Eden Prairie, MN / Rocky Hill, CT Duration: 6 month (possible contract to hire) Manager's Note: This resource will create the research plans, conduct the research, and analyze and report data back to the larger project team. The researcher typically works with the product owner or business analyst and possibly the development team. Responsibilites: Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including but not limited to: key-stroke level modeling (KLM); lab-based and remote moderated and unmoderated usability testing; contextual inquiry / field studies; surveys; interviews; heuristic evaluations; focus groups; ethnography and persona development; rapid iterative testing within an Agile environment. Work with product teams to identify and prioritize user research requirements, including timelines, scope and methodologies Collaborate with product teams to remediate issues identified from research. Advocate for user research principles. Requirements: Experience as a usability practitioner Demonstrated experience delivering user research, including developing user personas, conducting field studies / contextual inquiry, and usability testing Additional Information To know more about this position, please contact: Monil Narayan ************$71k-95k yearly est. 60d+ agoSalesforce UI/UX Researcher
Intelliswift
San Jose, CA jobs
Salesforce UI/UX Researcher Job ID: 21-12627 The Salesforce UI/UX Researcher will * Interpret the client's brand and communicate brand attributes in a differentiated and elegantly simple way across multiple touch points. * Develop a solid rationale as part of the design process through iterative development and enthusiasm for exploration. * Develop concept, direct and delivery visual design to the highest visual standards and in alignment with overall experience and design strategy. * Responsible for the visual design aspect of client's solutions or services. Skills Required: P3 -Salesforce Service Cloud P3 - User Experience Design P3 -Experience Design P3 -Visual Design * Job details *$98k-131k yearly est. 56d agoUser Researcher
Digitalocean
San Francisco, CA jobs
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together-while learning, having fun, and making a profound difference for the dreamers and builders in the world. We are looking for a User Researcher who is passionate about deeply understanding our customers' needs, context, and motivations. You will accelerate innovation and drive value by bringing these insights to everything we do at DigitalOcean. As a User Researcher at DigitalOcean, you'll join a dynamic team dedicated to revolutionizing cloud computing and AI. Reporting to the Manager of User Research, you will act as a critical link between our users and our business. You'll work with product and design teams to guide the future of our business by generating actionable insights that ensure our products and services meet the everyday needs of our users. You'll lead research for critical customer journeys and products, serving as a strong advocate for applied research and a user-centered mindset across the organization. In addition to leading tactical studies, you will contribute to strategic, continuous research programs that elevate overall "customer intelligence" across the organization. Working with your fellow researchers and strategy leaders, you'll also help shape the team's culture, ways of working, and approach to ResearchOps. What You'll Do: * Lead Research from End-to-End: Manage every step of the research process, from study planning and participant recruiting to conducting activities, analysis, and reporting. * Generate Actionable Insights: Partner with product managers and designers to scope and lead tactical research that drives decisions and helps teams understand user needs. * Influence and Advocate: Create impactful deliverables that clearly communicate your findings and recommendations, spurring teams to action. You'll serve as an advocate for user exposure, empowering peers to center the customer experience in their daily work. * Contribute to Our Research Practice: Help build and improve research practices, methods, and guidelines. You will also contribute to our centralized research library, increasing the accessibility and impact of every insight. What You'll Add to DigitalOcean: * BS or MS in Interaction Design, HCI, Cognitive Science, Psychology, or equivalent experience * 3-5 years' experience planning, conducting, and communicating the findings from user research for digital products and services, ideally with a focus on technical users * A strong ability to understand and articulate user needs, as well as to generate and communicate compelling & actionable insights * A strong understanding of the digital product lifecycle and the ability to collaborate successfully with designers, technical & business teams * Proven knowledge of an array of quantitative and qualitative research methodologies and how to combine them to generate the most actionable insights * Excellent communication and storytelling skills, with the ability to influence leaders as well as peers * Ability and interest in running short-term tactical studies to inform rapid product iteration, with some experience and desire to plan and run strategic research with a longer time horizon and wider impact * Familiarity with qualitative and quantitative data collection and analysis tools, including Qualtrics, GreatQuestion, GetFeedback, Amplitude and Looker * A proven track record in conducting mixed-method research studies and an ability to demonstrate the impact of research * An interest in collaborating closely with cross-functional teams and colleagues from across the organization * Previous experience within the Cloud computing industry is preferred but not required * Experience in market research is also a plus Compensation Range: * $100,000 - $125,000 * This is a remote role #LI-Remote Why You'll Like Working for DigitalOcean * We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. * We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. * We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. * We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. * DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.$100k-125k yearly Auto-Apply 1d agoSr. UX Researcher - ArcGIS Apps
Esri
Redlands, CA jobs
Join Esri as a Senior UX Researcher - ArcGIS Apps, where you'll focus primarily on ArcGIS Business Analyst and ArcGIS Instant Apps while supporting research across a broader suite of ArcGIS applications. In this role, you'll collaborate with designers, product managers, software engineers, and domain experts to conduct impactful foundational and directional research across a variety of SaaS applications. You'll partner with multiple product teams to carry out agile research in a fast-paced environment, supporting projects in active development as well as research that informs strategic product decision-making. Your work will directly influence how professionals around the world use critical ArcGIS applications to tackle complex geographical challenges. Responsibilities Lead exploratory and evaluative research across the development lifecycle to guide product direction and decision-making on ArcGIS Apps, including identifying user problems & research opportunities to exploring new audiences & testing product iterations Align research with agile development processes, ensuring user insights are proactively represented in standups, sprint planning, retrospectives, GitHub issues, and release cycles Build strong relationships and manage research projects across multiple product teams, acting as a trusted partner and embedding deeply in cross-functional workflows Partner with product and design leadership to prioritize research needs, develop plans, and deliver actionable insights tailored to designers, engineers, and product managers Synthesize findings from multiple data sources into clear problem statements, actionable recommendations, and proposed next steps that reflect product priorities Champion inclusive research practices, ensuring participants, data, and recommendations reflect the diversity of our users, their environments, and use cases Contribute to research operations that improve rigor, efficiency, and scalability including mentoring team members & helping maintain a diverse participant pool Serve as a trusted subject matter expert for designers and cross-functional partners working across the ArcGIS suite Requirements 5+ years of experience leading user experience research on complex enterprise software Expertise in qualitative, quantitative, and mixed-method research methodologies (including usability testing) across remote and in-person formats Expert-level knowledge of design patterns and common usability challenges for enterprise software or data-focused applications Demonstrated experience conducting agile UX research and collaborating closely with cross-functional product teams Ability to adapt research methodologies to the needs, opportunities, and constraints of each project and deliver insights and recommendations on time Ability to deeply understand ArcGIS software and the field of GIS, including proactively learning product workflows and engaging with internal subject matter experts Proven ability to plan, organize, and manage time effectively, with a strong focus on scoping and managing collaborative research projects Experience recruiting participants from specialized technical and B2B audiences, including international users Excellent written and verbal communication skills, with the ability to make complex ideas actionable and easy to understand Bachelor's degree in human-computer interaction, information science, anthropology, psychology, sociology, or a related field Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. Recommended Qualifications Knowledge of GIS technologies, data visualization tools, and analytical workflows Familiarity with accessibility standards and software localization practices Experience applying quantitative methods to software telemetry data Familiarity with development and product management tools such as GitHub, Confluence, and Productboard Master's degree in human-computer interaction, information science, anthropology, psychology, sociology, or a related field #LI-JH4 #LI-Hybrid$82k-106k yearly est. Auto-Apply 25d agoUser Researcher
Digitalocean
Boston, MA jobs
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together-while learning, having fun, and making a profound difference for the dreamers and builders in the world. We are looking for a User Researcher who is passionate about deeply understanding our customers' needs, context, and motivations. You will accelerate innovation and drive value by bringing these insights to everything we do at DigitalOcean. As a User Researcher at DigitalOcean, you'll join a dynamic team dedicated to revolutionizing cloud computing and AI. Reporting to the Manager of User Research, you will act as a critical link between our users and our business. You'll work with product and design teams to guide the future of our business by generating actionable insights that ensure our products and services meet the everyday needs of our users. You'll lead research for critical customer journeys and products, serving as a strong advocate for applied research and a user-centered mindset across the organization. In addition to leading tactical studies, you will contribute to strategic, continuous research programs that elevate overall "customer intelligence" across the organization. Working with your fellow researchers and strategy leaders, you'll also help shape the team's culture, ways of working, and approach to ResearchOps. What You'll Do: * Lead Research from End-to-End: Manage every step of the research process, from study planning and participant recruiting to conducting activities, analysis, and reporting. * Generate Actionable Insights: Partner with product managers and designers to scope and lead tactical research that drives decisions and helps teams understand user needs. * Influence and Advocate: Create impactful deliverables that clearly communicate your findings and recommendations, spurring teams to action. You'll serve as an advocate for user exposure, empowering peers to center the customer experience in their daily work. * Contribute to Our Research Practice: Help build and improve research practices, methods, and guidelines. You will also contribute to our centralized research library, increasing the accessibility and impact of every insight. What You'll Add to DigitalOcean: * BS or MS in Interaction Design, HCI, Cognitive Science, Psychology, or equivalent experience * 3-5 years' experience planning, conducting, and communicating the findings from user research for digital products and services, ideally with a focus on technical users * A strong ability to understand and articulate user needs, as well as to generate and communicate compelling & actionable insights * A strong understanding of the digital product lifecycle and the ability to collaborate successfully with designers, technical & business teams * Proven knowledge of an array of quantitative and qualitative research methodologies and how to combine them to generate the most actionable insights * Excellent communication and storytelling skills, with the ability to influence leaders as well as peers * Ability and interest in running short-term tactical studies to inform rapid product iteration, with some experience and desire to plan and run strategic research with a longer time horizon and wider impact * Familiarity with qualitative and quantitative data collection and analysis tools, including Qualtrics, GreatQuestion, GetFeedback, Amplitude and Looker * A proven track record in conducting mixed-method research studies and an ability to demonstrate the impact of research * An interest in collaborating closely with cross-functional teams and colleagues from across the organization * Previous experience within the Cloud computing industry is preferred but not required * Experience in market research is also a plus Compensation Range: * $84,000 - $105,000 * This is a remote role #LI-Remote Why You'll Like Working for DigitalOcean * We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. * We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development. * We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. * We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. * DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.$84k-105k yearly Auto-Apply 19h agoLead Quantitative User Researcher
Wayfair LLC
Boston, MA jobs
This is a hybrid role based out of our Boston HQ. Candidates will be expected to comply with the team's hybrid schedule (remote Monday/Friday, in office Tuesday-Thursday). Who We Are Wayfair's Customer Tech team is responsible for designing, building, analyzing, and managing the entire customer experience on Wayfair's websites and mobile app. This role is for a person that is passionate about users and has a desire to help deliver positive consumer experiences through research. What You'll Do As a Quantitative Lead User Researcher you will be empowered to plan and run quantitative (or mixed-method) user research projects end-to-end, including defining clear problem statements, framing project goals and ingoing research assumptions and questions, scoping and selecting the appropriate methods and tools, supporting in recruitment, running/facilitating research activities, analyzing and synthesizing data, sharing and socializing findings, etc. Ultimately, you will influence and persuade cross-functional leaders and more senior partners to act on your findings. What's Required * A minimum of 5 years of experience in the user experience or consumer research field where user research is a core activity * Master's degree in Human Factors, Experimental/Cognitive Psychology, HCI, or related field and/or commensurate experience * Quant research experience - you will scope and execute on quantitative research plans specifically (you will be the only quant user researcher on the UXR team!) but can expect to leverage mixed methods (and qualitative research at times) to answer key business and product questions * Recruitment experience - you will define & handle UXR study recruitment needs, logistics, scheduling, and incentives * Analysis and storytelling skills - you will need to clearly synthesize and present UXR insights to key stakeholders with actionable takeaways * Collaboration skills - you will collaborate across functions such as Product Design, Product Management, Analytics, Engineering, Commercial stakeholders and more * Proficiency in research, design, and quantitative analysis tools - such as Qualtrics, Userzoom/Usertesting, Figma, R, SPSS * Experience/interest in using AI tooling - you will be expected to leverage AI tech (e.g. Gemini, Gems, Google NotebookLM, Dialogue AI etc) to run your projects more efficiently and to empower others * Product centric mindset - your research will be focused on the digital CX and helping product and design to discover and deliver on new opportunities * Design thinking experience/interest - you will run and participate in ideation sessions and design sprints. We want to hear your ideas and see you build on other's ideas Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.$54k-76k yearly est. Easy Apply 22d agoQuantitative UX Researcher, Product Policy
Openai
San Francisco, CA jobs
About the Team The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern the use of OpenAI's services, including ChatGPT, GPTs, the GPT Store, and the OpenAI API. The team is instrumental in developing policy frameworks and strategic priorities that enable both innovative and responsible use of AI so that our groundbreaking technologies truly benefit all people in pursuit of our mission. About the Role As a Quantitative UXR and early member of the Measurement team within Product Policy, you will help ensure a data-driven policy development culture at OpenAI. You will leverage data on user expectations and behavior to define short- and long-term policy priorities, analyze trade-offs, and define "north star" metrics that measure the success of our policies and enforcement efforts. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: * Embed as a member of the Product Policy team, applying insights about users to the full lifecycle of policy development, implementation, and enforcement * Collaborate cross-functionally across the organization, including with Safety Systems, Intel & Investigations, and Global Affairs, to coordinate research and insights * Establish a user-centric policy development culture by driving the definition, tracking, and operationalization of policy-success metrics * Develop and socialize analyses and reports that enable the team and company to answer policy-related data questions You might thrive in this role if you have: * 7+ years of experience in a quantitative role navigating highly ambiguous environments, ideally as a founding user experience researcher or research scientist * Strategic insights that extend beyond the paradigm of statistical significance testing * An interest in user behavior and identifying optimized approaches to hard problems * Excellent communication skills, with the ability to engage product managers, engineers, researchers, and executives alike You could be an especially great fit if you have: * A background in social science, economics, psychology, developmental psychology, and/or cognitive neuroscience * Familiarity with major AI policy questions facing the company and the world About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.$98k-137k yearly est. 12d agoQuantitative UX Researcher, Product Policy
Openai
San Francisco, CA jobs
About the Team The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern the use of OpenAI's services, including ChatGPT, GPTs, the GPT Store, and the OpenAI API. The team is instrumental in developing policy frameworks and strategic priorities that enable both innovative and responsible use of AI so that our groundbreaking technologies truly benefit all people in pursuit of our mission. About the Role As a Quantitative UXR and early member of the Measurement team within Product Policy, you will help ensure a data-driven policy development culture at OpenAI. You will leverage data on user expectations and behavior to define short- and long-term policy priorities, analyze trade-offs, and define “north star” metrics that measure the success of our policies and enforcement efforts. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Embed as a member of the Product Policy team, applying insights about users to the full lifecycle of policy development, implementation, and enforcement Collaborate cross-functionally across the organization, including with Safety Systems, Intel & Investigations, and Global Affairs, to coordinate research and insights Establish a user-centric policy development culture by driving the definition, tracking, and operationalization of policy-success metrics Develop and socialize analyses and reports that enable the team and company to answer policy-related data questions You might thrive in this role if you have: 7+ years of experience in a quantitative role navigating highly ambiguous environments, ideally as a founding user experience researcher or research scientist Strategic insights that extend beyond the paradigm of statistical significance testing An interest in user behavior and identifying optimized approaches to hard problems Excellent communication skills, with the ability to engage product managers, engineers, researchers, and executives alike You could be an especially great fit if you have: A background in social science, economics, psychology, developmental psychology, and/or cognitive neuroscience Familiarity with major AI policy questions facing the company and the world About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.$98k-137k yearly est. Auto-Apply 60d+ agoMixed Methods UX Researcher, Product Policy
Openai
San Francisco, CA jobs
About the Team The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern the use of OpenAI's services, including ChatGPT, GPTs, the GPT store, and the OpenAI API. The team is instrumental in developing policy frameworks and strategic priorities to best enable both innovative and responsible use of AI so that our groundbreaking technologies are truly used to benefit all people in pursuit of our mission. About the Role As a Mixed Methods UX and early member of our Research and Measurement team on Product Policy, you will help to ensure a data-driven policy development culture at OpenAI. You will leverage data on user behavior to define short and long-term policy priorities, analyze trade-offs, and define ‘north star' metrics that measure the success of our policies & enforcements. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Embed as a member of the product policy team, focused on applying data-insights to the full lifecycle of policy development, implementation, and enforcement Conduct an initial mixed-methods UX assessment of policy-critical user journeys and risk touchpoints, combining user research, case analysis, and product data to surface where policy most directly shapes real user experience Collaborate cross-functionally across the organization, including with Policy Research, Safety Systems, Intel & Investigations, Global Affairs, to coordinate research and data insights , and more Establish a data-driven policy development culture You might thrive in this role if you have: 7+ years experience in a mixed methods role navigating highly ambiguous environments, ideally as a founding data scientist, researcher, or product analyst Defined, implemented, and operationalized new feature and product-level metrics from scratch, especially in ambiguous areas related to AI policy or social science Strategic insights beyond the paradigm of statistical significance testing An interest in user behavior and identifying optimized approaches to hard problems Excellent communication skills with demonstrated ability to communicate with product managers, engineers, researchers, and executives alike You could be an especially great fit if you have: A background in social science, philosophy, ethics, and/or economics Familiarity with major AI policy questions facing the company and the world About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.$98k-137k yearly est. Auto-Apply 3d agoMixed Methods UX Researcher, Product Policy
Openai
San Francisco, CA jobs
About the Team The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern the use of OpenAI's services, including ChatGPT, GPTs, the GPT store, and the OpenAI API. The team is instrumental in developing policy frameworks and strategic priorities to best enable both innovative and responsible use of AI so that our groundbreaking technologies are truly used to benefit all people in pursuit of our mission. About the Role As a Mixed Methods UX and early member of our Research and Measurement team on Product Policy, you will help to ensure a data-driven policy development culture at OpenAI. You will leverage data on user behavior to define short and long-term policy priorities, analyze trade-offs, and define 'north star' metrics that measure the success of our policies & enforcements. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: * Embed as a member of the product policy team, focused on applying data-insights to the full lifecycle of policy development, implementation, and enforcement * Conduct an initial mixed-methods UX assessment of policy-critical user journeys and risk touchpoints, combining user research, case analysis, and product data to surface where policy most directly shapes real user experience * Collaborate cross-functionally across the organization, including with Policy Research, Safety Systems, Intel & Investigations, Global Affairs, to coordinate research and data insights , and more * Establish a data-driven policy development culture You might thrive in this role if you have: * 7+ years experience in a mixed methods role navigating highly ambiguous environments, ideally as a founding data scientist, researcher, or product analyst * Defined, implemented, and operationalized new feature and product-level metrics from scratch, especially in ambiguous areas related to AI policy or social science * Strategic insights beyond the paradigm of statistical significance testing * An interest in user behavior and identifying optimized approaches to hard problems * Excellent communication skills with demonstrated ability to communicate with product managers, engineers, researchers, and executives alike You could be an especially great fit if you have: * A background in social science, philosophy, ethics, and/or economics * Familiarity with major AI policy questions facing the company and the world About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.$98k-137k yearly est. 3d ago
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