Gopuff jobs in Philadelphia, PA

Gopuff's Data Science team powers the personalized search, browse and recommendation experiences that shape how customers discover daily goods. We are expanding our mission to include cutting-edge generative-AI capabilities. This role will lead the design and deployment of LLM-driven models that deeply understand customer needs and deliver personalized, timely experiences. You will partner with product managers, engineers and researchers to adapt pre-trained large language models (LLMs) to Gopuff's unique business challenges, fine-tune models using LoRA/qLoRA, build retrieval-augmented generation (RAG) pipelines, and drive innovation from prototype through production.You Will: Understand customer needs through AI: Build models that interpret intent and context to provide the right product, recommendation or experience at the right moment. Fine-tune and adapt LLMs: Apply LoRA/qLoRA and RAG techniques to customize state-of-the-art LLMs for Gopuff's domain, using frameworks such as Hugging Face, LangChain and LlamaIndex. Architect personalization systems: Design robust pipelines for search, retrieval and ranking that combine generative AI with classical ML, leveraging vector databases and prompt/context optimization. Drive algorithmic innovation: Explore and apply new methods in deep learning, reinforcement learning, multi-task learning and embeddings to improve personalization, recommendations and discovery. Develop conversational and Q&A experiences: Build interactive agents that can answer questions, guide product discovery and engage with customers in natural language. Deploy at scale: Collaborate with MLOps and engineering teams to productionize models with high scalability, reliability and low-latency response times. Evaluate and optimize: Define metrics, design A/B tests and perform offline/online evaluations to measure model performance, customer satisfaction and business impact. Collaborate and educate: Work with product, engineering, design, analytics and leadership teams to translate business needs into AI solutions and communicate data-science concepts clearly. Mentor and lead: Provide technical leadership and mentorship to data scientists and ML engineers, fostering a culture of responsible, customer-focused AI. Stay ahead of the curve: Continuously track emerging LLM architectures, tools and techniques, and integrate them into Gopuff's AI roadmap. You Have: MS/PhD in Computer Science, Statistics, Mathematics or a related field with 2+ years of experience building generative-AI systems (or 8+ years of industry experience in data science). Demonstrated experience fine-tuning LLMs using LoRA/qLoRA, adapting models through RAG pipelines, and optimizing with transformer architectures. Proficiency in prompt engineering, RLHF and model optimization. Hands-on expertise with Hugging Face Transformers, LangChain, LlamaIndex and vector databases (e.g., Pinecone, FAISS). Strong skills in Python and ML frameworks (PyTorch, TensorFlow, JAX); experience with cloud platforms (AWS, GCP, Azure) and MLOps tools (MLflow, Databricks, etc.). Experience working with large datasets and SQL; ability to write scalable, production-quality code. Excellent communication and collaboration skills to partner across technical and business teams. A passion for building AI that understands and anticipates customer needs while ensuring responsible and fair use of technology. Compensation: Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. This role is eligible for a discretionary annual cash bonus and participation in Gopuff's equity incentive plan. Base Salary Range: $175,000 - $270,000 What We Offer: Medical/Dental/Vision Insurance 401(k) Retirement Savings Plan HSA or FSA eligibility Long and Short-Term Disability Insurance Mental Health Benefits Fitness Reimbursement Program 25% employee discount & FAM Membership Flexible PTO Group Life Insurance EAP through AllOne Health (formerly Carebridge) At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. #LI-GOPUFF Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Gopuff is seeking a Cafe Manager to join the Starbucks Operations team. We are looking for a self-starting and entrepreneurial leader. The Starbucks Cafe Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a team of Lead Baristas and Baristas overseeing the Starbucks licensed store operations. You'll have previous experience in leading a team in a dynamic retail or hospitality environment. You'll understand your market, getting to know the competition, and can identify opportunities to drive store profitability and your business forward. Ultimately, the success of the operation rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first. Responsibilities Lead all Starbucks operations, including deliveries, inventory management, and equipment maintenance, ensuring smooth functioning and optimal performance. Drive improvements in key performance indicators (KPIs) such as Production Time, Order Defect Rate, and Cost Per OrderTrain and coach baristas to prioritize safety, adhere to standard work procedures, and maintain productivity. Ensure financial success by meeting budget targets for productivity, labor, and other expenses, contributing to the overall profitability of the site. Maintain compliance with Gopuff and legal regulations, analyzing reports to interpret and enforce policies and procedures. Implement and monitor Safety and Human Resource compliance measures, ensuring the safety of personnel and products, and conducting quality assurance reviews. Develop and execute action plans to enhance facility performance, providing guidance on Company programs and maintaining confidentiality of information. Create strategies to enhance safety, foster a positive culture, and improve financial performance at the facility. Oversee store operations, ensuring coverage during scheduled shifts, peak times, and weekends, fostering a seamless customer experience. Utilize data analysis and observations to make informed decisions, enhancing both customer satisfaction and overall store performance. Collaborate with leaders to manage labor effectively within budget constraints and implement forecasting and scheduling tools. Drive operational excellence and business results by cascading and implementing new initiatives, supporting team growth through coaching and development, and setting ambitious yet achievable goals to improve performance. Qualifications: 2 years of manager/supervisor experience - 1 year in QSR and/or cafe is preferred Strong organizational, interpersonal, and problem-solving skills Strong skills with conflict resolution Entrepreneurial mentality with experience in a sales-focused environment Strong leadership skills and the ability to coach and mentor team partners with professional maturity Proficiency in computer usage, email, and Google Suite Strong skills with conflict resolution. Ability to lead in an ever-changing environment Proven track record of being a change agent with improving processes and efficiencies What We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Gopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen* teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order. We put our customers first. Customers turn to Gopuff to deliver their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities:-Pack orders and receive inbound inventory during low vol / min staffed periods-Completing ICQA in low vol / min staffed periods- Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product-Quarterback and direct all associate activities during the shift-Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance-Ensure completion of close/open checklists for OA team-Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed-Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)-Manual intervention of driver routing & dispatching.-Shelf move activities (for reorganization & backstock)-Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.) Conduct damage + expiry process audits Assist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking-Troubleshoot/ root cause analysis for defects within shift-Stand, push, pull, squat, bend, reach and walk during shifts-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Complete additional assigned duties based on the needs of the business Qualifications:-2 years of internal Gopuff experience-2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience -1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred -Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends-Team-oriented mentality- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business- Ability to stand, bend, reach and walk during shifts- Ability to lift up to 49 pounds #LI-DNPWhat We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Pay: Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. Philadelphia, PA Salary Ranges: $18/hr The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Job DescriptionGopuff is seeking a Barista for our Starbucks Operations team. As a Starbucks barista, you'll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft. This unique delivery only Starbucks cafe will focus on speed and quality to provide the best experience to each and every customer.The best part about this role is that no two days are ever the same! Working in one of our fast-paced cafes, a typical week will see you complete the following tasks: Deliver an exceptional customer experience by creating quality handcrafted beverages and food during all hours of operations Uphold and maintain the execution of the Gopuff standards, all Starbucks' brand standards and food safety standards Execute cafe processes, including food deliveries, replenishment, and cleaning Maintain an on-going awareness of all promotional activities within Starbucks Follow all Gopuff and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety Produce items to specifications on production cards and follow specific department routines Monitor and record temperature-sensitive food items as outlined in best practices Complete and record all cleaning tasks in the Starbucks space as outlined in best practices Follow proper packaging and labeling guidelines for food products Follow all food safety requirements as outlined through best practice Complete all required Starbucks trainings Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices All other duties based on business needs Qualifications: Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays. Customers turn to Gopuff to deliver their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Previous Starbucks/food service experience preferred, but not required Welcoming and helpful attitude toward new team members Learn and adapt to current technology needs Work both independently and with a team Have a focus on quality and take pride in your work Attention to detail and follow a multi-step processes What We Offer: Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Pay: Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. Philadelphia, PA Salary Ranges: $17/hr The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking a dynamic Transportation Program Manager to lead the refinement of our existing Transportation department while driving the development of innovative structures, processes, and procedures. In this role, you will collaborate closely with cross-functional teams to identify opportunities for improvement and implement best-in-class solutions that enhance operational efficiency and effectiveness. Your strategic vision and technical expertise will be instrumental in fostering a culture of continuous improvement, ensuring that our department remains at the forefront of industry standards and practices. Join us in shaping the future of our transportation operations! This is a hybrid position that will split time between our Cherry Hill Distribution Center and Philadelphia HQ. You Will Be Responsible For: * Process Optimization: Analyze current distribution and transportation processes to identify inefficiencies and implement improvements that enhance operational performance and reduce costs. * Project Management: Lead cross-functional projects focused on the development and implementation of new structures and procedures, ensuring alignment with organizational goals and timely delivery of results. * Stakeholder Collaboration: Work closely with internal teams and external partners to gather requirements, provide updates, and ensure that initiatives meet the needs of all stakeholders while promoting best practices. * Performance Metrics Development: Establish and track key performance indicators (KPIs) to measure the effectiveness of new initiatives and processes, providing regular reports and recommendations for ongoing enhancements. You Have: * Education: Bachelor's Degree in Industrial Engineering, Operations Management, or Supply Chain Management. * Experience: 3-5 years of relevant experience in program or project management roles, with a proven track record of successfully delivering complex projects. Preferably in supply chain management, transportation network architecture, industrial engineering, or operations management. * Skills: Project Management, Technical Proficiency, Analytical Skills, Communication Skills, Leadership & Team Management, Adaptability & Innovation, Stakeholder Management, Organizational Skills. * Competencies: Strategic Thinking, Results Orientation, Collaborative Mindset, Emotional Intelligence, Resilience & Adaptability, Decision-Making Skills, Innovative Mindset, Mentoring & Coaching. * Travel: Willing to travel to distribution centers and transportation hubs as needed (50% of time) Compensation: * Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. * This role is eligible for a discretionary annual cash bonus and participation in Gopuff's equity incentive plan. * Base Salary Range: $80,000 - $95,000 What We Offer: * Medical/Dental/Vision Insurance * 401(k) Retirement Savings Plan * HSA or FSA eligibility * Long and Short-Term Disability Insurance * Mental Health Benefits * Fitness Reimbursement Program * 25% employee discount & FAM Membership * Flexible PTO * Group Life Insurance * EAP through AllOne Health (formerly Carebridge) At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. #LI-GOPUFF Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join Gopuff as a General Ledger Accountant where you will maintain a best-in-class accounting function core to Gopuff's success. You will support the Accounting team with daily responsibilities, assigned month-end close tasks and strengthening the infrastructure for a generation-defining brand. As part of the Finance team, you will report to the General Ledger Accounting Manager and partner with teams across the organization. This is a hybrid role, and individuals living near Philadelphia and Miami will receive preferential treatment. Responsibilities: * Work directly under a GL Senior Accountant assisting them in daily, weekly and monthly tasks * Participate in monthly, quarterly and annual close processes * Prepare journal entries and supporting documentation * Prepare account reconciliations, flux explanations and adhoc analysis * Actively manage and account for all cash activities, including ecommerce transactions, funds transfers clearing accounts and Oracle banking rules * Demonstrate a strong knowledge of prepaid transactions and accrual accounting * Assist in fixed asset and lease tasks, as necessary * Assist with special projects and ad hoc reporting needs * Support external audit efforts. Qualifications: * Bachelor's degree in Accounting, Business, or Finance * 1-3 years' experience in an accounting role (public experience preferred) * Solid knowledge of US GAAP, internal controls, and financial analysis * High proficiency in Excel (formulas, vlookups and pivot tables) * Excellent judgment and creative problem-solving skills * Ability to operate independently in a fast-paced, remote team environment. Compensation: * Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. * This role is eligible for a discretionary annual cash bonus and participation in Gopuff's equity incentive plan. * Salary Range: $60,000 - $75,000 Benefits: * Medical/Dental/Vision Insurance * 401(k) Retirement Savings Plan * HSA or FSA eligibility * Long and Short-Term Disability Insurance * Mental Health Benefits * Fitness Reimbursement Program * 25% employee discount & FAM Membership * Flexible PTO * Group Life Insurance * EAP through AllOne Health (formerly Carebridge) At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. #LI-GOPUFF Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Gopuff is seeking a Distribution Center Lead (DCL). The Distribution Center Lead role is a core part of the facility leadership team with the responsibility to oversee the team of Operations Associates, evaluating performance, ensuring all Associates meet safety regulations, and working with customers and clients to resolve any delivery issues that arise. Reporting to an Area Manager, you will ensure that outbound Micro-fulfillment Center shipments are accurate, on time, and efficient. You will also ensure inbound shipments from suppliers and vendors are processed correctly. Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. You Will: -Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed-Improve key metrics for the site including Staffing Levels and Shift Performance-Be the point of contact while managing exceptions and resolving issues-Train Operations Associates to abide by standard processes and implementation of process changes-Monitor Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews-Ensure work areas remain clean and are well equipped Identify and address safety hazards within the work area, and participate in safety programs You Have: -High School Diploma or GED Equivalent-2+ years of warehouse, logistics, military, or equivalent experience-1+ years of experience leading teams-Experience with Conflict resolution-Experience with process management-General working knowledge of basic web-based software applications (e.g. Google G-Suite)-Have a customer-first mindset History of meeting/exceeding department goals We care about our team and want to make sure you know what to expect:-Handle, scan and move product in a safe and well-organized manner-Stand, push, pull, squat, bend, reach and walk during shifts-Use carts, pallet jacks, dollies and other equipment to move product-Lift up to 49 pounds Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts #LI-DNPWhat We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Pay: Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. Cherry Hill, NJ Salary Ranges: $28.45/hr The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Job DescriptionGopuff's Data Science team powers the personalized search, browse and recommendation experiences that shape how customers discover daily goods. We are expanding our mission to include cutting-edge generative-AI capabilities. This role will lead the design and deployment of LLM-driven models that deeply understand customer needs and deliver personalized, timely experiences. You will partner with product managers, engineers and researchers to adapt pre-trained large language models (LLMs) to Gopuff's unique business challenges, fine-tune models using LoRA/qLoRA, build retrieval-augmented generation (RAG) pipelines, and drive innovation from prototype through production.You Will: Understand customer needs through AI: Build models that interpret intent and context to provide the right product, recommendation or experience at the right moment. Fine-tune and adapt LLMs: Apply LoRA/qLoRA and RAG techniques to customize state-of-the-art LLMs for Gopuff's domain, using frameworks such as Hugging Face, LangChain and LlamaIndex. Architect personalization systems: Design robust pipelines for search, retrieval and ranking that combine generative AI with classical ML, leveraging vector databases and prompt/context optimization. Drive algorithmic innovation: Explore and apply new methods in deep learning, reinforcement learning, multi-task learning and embeddings to improve personalization, recommendations and discovery. Develop conversational and Q&A experiences: Build interactive agents that can answer questions, guide product discovery and engage with customers in natural language. Deploy at scale: Collaborate with MLOps and engineering teams to productionize models with high scalability, reliability and low-latency response times. Evaluate and optimize: Define metrics, design A/B tests and perform offline/online evaluations to measure model performance, customer satisfaction and business impact. Collaborate and educate: Work with product, engineering, design, analytics and leadership teams to translate business needs into AI solutions and communicate data-science concepts clearly. Mentor and lead: Provide technical leadership and mentorship to data scientists and ML engineers, fostering a culture of responsible, customer-focused AI. Stay ahead of the curve: Continuously track emerging LLM architectures, tools and techniques, and integrate them into Gopuff's AI roadmap. You Have: MS/PhD in Computer Science, Statistics, Mathematics or a related field with 2+ years of experience building generative-AI systems (or 8+ years of industry experience in data science). Demonstrated experience fine-tuning LLMs using LoRA/qLoRA, adapting models through RAG pipelines, and optimizing with transformer architectures. Proficiency in prompt engineering, RLHF and model optimization. Hands-on expertise with Hugging Face Transformers, LangChain, LlamaIndex and vector databases (e.g., Pinecone, FAISS). Strong skills in Python and ML frameworks (PyTorch, TensorFlow, JAX); experience with cloud platforms (AWS, GCP, Azure) and MLOps tools (MLflow, Databricks, etc.). Experience working with large datasets and SQL; ability to write scalable, production-quality code. Excellent communication and collaboration skills to partner across technical and business teams. A passion for building AI that understands and anticipates customer needs while ensuring responsible and fair use of technology. Compensation: Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. This role is eligible for a discretionary annual cash bonus and participation in Gopuff's equity incentive plan. Base Salary Range: $175,000 - $270,000 What We Offer: Medical/Dental/Vision Insurance 401(k) Retirement Savings Plan HSA or FSA eligibility Long and Short-Term Disability Insurance Mental Health Benefits Fitness Reimbursement Program 25% employee discount & FAM Membership Flexible PTO Group Life Insurance EAP through AllOne Health (formerly Carebridge) At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. #LI-GOPUFF Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionGopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen* teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order. We put our customers first. Customers turn to Gopuff to deliver their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities:-Pack orders and receive inbound inventory during low vol / min staffed periods-Completing ICQA in low vol / min staffed periods- Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product-Quarterback and direct all associate activities during the shift-Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance-Ensure completion of close/open checklists for OA team-Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed-Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)-Manual intervention of driver routing & dispatching.-Shelf move activities (for reorganization & backstock)-Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.) Conduct damage + expiry process audits Assist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking-Troubleshoot/ root cause analysis for defects within shift-Stand, push, pull, squat, bend, reach and walk during shifts-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Complete additional assigned duties based on the needs of the business Qualifications:-2 years of internal Gopuff experience-2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience -1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred -Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends-Team-oriented mentality- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business- Ability to stand, bend, reach and walk during shifts- Ability to lift up to 49 pounds #LI-DNPWhat We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Pay: Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. Philadelphia, PA Salary Ranges: $18/hr The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Gopuff is seeking a Barista for our Starbucks Operations team. As a Starbucks barista, you'll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft. This unique delivery only Starbucks cafe will focus on speed and quality to provide the best experience to each and every customer.The best part about this role is that no two days are ever the same! Working in one of our fast-paced cafes, a typical week will see you complete the following tasks: Deliver an exceptional customer experience by creating quality handcrafted beverages and food during all hours of operations Uphold and maintain the execution of the Gopuff standards, all Starbucks' brand standards and food safety standards Execute cafe processes, including food deliveries, replenishment, and cleaning Maintain an on-going awareness of all promotional activities within Starbucks Follow all Gopuff and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety Produce items to specifications on production cards and follow specific department routines Monitor and record temperature-sensitive food items as outlined in best practices Complete and record all cleaning tasks in the Starbucks space as outlined in best practices Follow proper packaging and labeling guidelines for food products Follow all food safety requirements as outlined through best practice Complete all required Starbucks trainings Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices All other duties based on business needs Qualifications: Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays. Customers turn to Gopuff to deliver their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Previous Starbucks/food service experience preferred, but not required Welcoming and helpful attitude toward new team members Learn and adapt to current technology needs Work both independently and with a team Have a focus on quality and take pride in your work Attention to detail and follow a multi-step processes What We Offer: Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Pay: Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. Philadelphia, PA Salary Ranges: $15/hr The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Gopuff is seeking Operations Associates (OAs) to join the Distribution Center team. Reporting to an Area Manager, you will play an essential role in our Distribution Center that requires drive, positivity, and enthusiasm for the challenge. You will complete a variety of warehouse responsibilities including receiving and loading product, operating equipment, cleaning, and sorting. Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. You Will: -Load and unload freight-Operate manual and electric material handling equipment such as hand jacks-Move product to storage area with proper equipment and stack and store merchandise-Process orders including picking, checking, sorting, and consolidating freight, wrapping pallets, packing loading and shipment confirmation of customer orders.-Checks and verifies freight for accuracy and damage Record information such as weight, time, and date packaged-Observe all safety procedures and promote a safety culture-Ensure the Standards of Conduct policy is followed to provide a safe and inclusive work environment-Assist Area Manager and Leads with all warehouse tasks when delegated You Have: -High School Diploma or GED Equivalent-1+ years of warehouse, logistics, military, or equivalent experience-General working knowledge of basic web-based software applications (e.g. Google G-Suite)-Be able to lift up to 49 lbs. We care about our team and want to make sure you know what to expect:-Handle, scan and move product in a safe and well-organized manner-Stand, push, pull, squat, bend, reach and walk during shifts-Use carts, pallet jacks, dollies and other equipment to move product-Lift up to 49 pounds Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts #LI-DNPWhat We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Pay: Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. Cherry Hill, NJ Salary Ranges: $17.75/hr The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Job DescriptionWe are seeking a dynamic Transportation Program Manager to lead the refinement of our existing Transportation department while driving the development of innovative structures, processes, and procedures. In this role, you will collaborate closely with cross-functional teams to identify opportunities for improvement and implement best-in-class solutions that enhance operational efficiency and effectiveness. Your strategic vision and technical expertise will be instrumental in fostering a culture of continuous improvement, ensuring that our department remains at the forefront of industry standards and practices. Join us in shaping the future of our transportation operations! This is a hybrid position that will split time between our Cherry Hill Distribution Center and Philadelphia HQ. You Will Be Responsible For: Process Optimization: Analyze current distribution and transportation processes to identify inefficiencies and implement improvements that enhance operational performance and reduce costs. Project Management: Lead cross-functional projects focused on the development and implementation of new structures and procedures, ensuring alignment with organizational goals and timely delivery of results. Stakeholder Collaboration: Work closely with internal teams and external partners to gather requirements, provide updates, and ensure that initiatives meet the needs of all stakeholders while promoting best practices. Performance Metrics Development: Establish and track key performance indicators (KPIs) to measure the effectiveness of new initiatives and processes, providing regular reports and recommendations for ongoing enhancements. You Have: Education: Bachelor's Degree in Industrial Engineering, Operations Management, or Supply Chain Management. Experience: 3-5 years of relevant experience in program or project management roles, with a proven track record of successfully delivering complex projects. Preferably in supply chain management, transportation network architecture, industrial engineering, or operations management. Skills: Project Management, Technical Proficiency, Analytical Skills, Communication Skills, Leadership & Team Management, Adaptability & Innovation, Stakeholder Management, Organizational Skills. Competencies: Strategic Thinking, Results Orientation, Collaborative Mindset, Emotional Intelligence, Resilience & Adaptability, Decision-Making Skills, Innovative Mindset, Mentoring & Coaching. Travel: Willing to travel to distribution centers and transportation hubs as needed (50% of time) Compensation: Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. This role is eligible for a discretionary annual cash bonus and participation in Gopuff's equity incentive plan. Base Salary Range: $80,000 - $95,000 What We Offer: Medical/Dental/Vision Insurance 401(k) Retirement Savings Plan HSA or FSA eligibility Long and Short-Term Disability Insurance Mental Health Benefits Fitness Reimbursement Program 25% employee discount & FAM Membership Flexible PTO Group Life Insurance EAP through AllOne Health (formerly Carebridge) At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.Like what you're hearing? Then join us on Team Blue. #LI-GOPUFF Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join Gopuff as a General Ledger Accountant where you will maintain a best-in-class accounting function core to Gopuff's success. You will support the Accounting team with daily responsibilities, assigned month-end close tasks and strengthening the infrastructure for a generation-defining brand. As part of the Finance team, you will report to the General Ledger Accounting Manager and partner with teams across the organization. This is a hybrid role, and individuals living near Philadelphia and Miami will receive preferential treatment.Responsibilities: Work directly under a GL Senior Accountant assisting them in daily, weekly and monthly tasks Participate in monthly, quarterly and annual close processes Prepare journal entries and supporting documentation Prepare account reconciliations, flux explanations and adhoc analysis Actively manage and account for all cash activities, including ecommerce transactions, funds transfers clearing accounts and Oracle banking rules Demonstrate a strong knowledge of prepaid transactions and accrual accounting Assist in fixed asset and lease tasks, as necessary Assist with special projects and ad hoc reporting needs Support external audit efforts. Qualifications: Bachelor's degree in Accounting, Business, or Finance 1-3 years' experience in an accounting role (public experience preferred) Solid knowledge of US GAAP, internal controls, and financial analysis High proficiency in Excel (formulas, vlookups and pivot tables) Excellent judgment and creative problem-solving skills Ability to operate independently in a fast-paced, remote team environment. Compensation: Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. This role is eligible for a discretionary annual cash bonus and participation in Gopuff's equity incentive plan. Salary Range: $60,000 - $75,000 Benefits: Medical/Dental/Vision Insurance 401(k) Retirement Savings Plan HSA or FSA eligibility Long and Short-Term Disability Insurance Mental Health Benefits Fitness Reimbursement Program 25% employee discount & FAM Membership Flexible PTO Group Life Insurance EAP through AllOne Health (formerly Carebridge) At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. #LI-GOPUFF Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Job DescriptionGopuff is seeking a Distribution Center Lead (DCL). The Distribution Center Lead role is a core part of the facility leadership team with the responsibility to oversee the team of Operations Associates, evaluating performance, ensuring all Associates meet safety regulations, and working with customers and clients to resolve any delivery issues that arise. Reporting to an Area Manager, you will ensure that outbound Micro-fulfillment Center shipments are accurate, on time, and efficient. You will also ensure inbound shipments from suppliers and vendors are processed correctly. Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. You Will: -Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed-Improve key metrics for the site including Staffing Levels and Shift Performance-Be the point of contact while managing exceptions and resolving issues-Train Operations Associates to abide by standard processes and implementation of process changes-Monitor Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews-Ensure work areas remain clean and are well equipped Identify and address safety hazards within the work area, and participate in safety programs You Have: -High School Diploma or GED Equivalent-2+ years of warehouse, logistics, military, or equivalent experience-1+ years of experience leading teams-Experience with Conflict resolution-Experience with process management-General working knowledge of basic web-based software applications (e.g. Google G-Suite)-Have a customer-first mindset History of meeting/exceeding department goals We care about our team and want to make sure you know what to expect:-Handle, scan and move product in a safe and well-organized manner-Stand, push, pull, squat, bend, reach and walk during shifts-Use carts, pallet jacks, dollies and other equipment to move product-Lift up to 49 pounds Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts #LI-DNPWhat We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Pay: Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. Cherry Hill, NJ Salary Ranges: $28.45/hr The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Gopuff is seeking a Cafe Manager to join the Starbucks Operations team. We are looking for a self-starting and entrepreneurial leader. The Starbucks Cafe Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a team of Lead Baristas and Baristas overseeing the Starbucks licensed store operations. You'll have previous experience in leading a team in a dynamic retail or hospitality environment. You'll understand your market, getting to know the competition, and can identify opportunities to drive store profitability and your business forward. Ultimately, the success of the operation rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first. Responsibilities * Lead all Starbucks operations, including deliveries, inventory management, and equipment maintenance, ensuring smooth functioning and optimal performance. * Drive improvements in key performance indicators (KPIs) such as Production Time, Order Defect Rate, and Cost Per OrderTrain and coach baristas to prioritize safety, adhere to standard work procedures, and maintain productivity. * Ensure financial success by meeting budget targets for productivity, labor, and other expenses, contributing to the overall profitability of the site. * Maintain compliance with Gopuff and legal regulations, analyzing reports to interpret and enforce policies and procedures. * Implement and monitor Safety and Human Resource compliance measures, ensuring the safety of personnel and products, and conducting quality assurance reviews. * Develop and execute action plans to enhance facility performance, providing guidance on Company programs and maintaining confidentiality of information. * Create strategies to enhance safety, foster a positive culture, and improve financial performance at the facility. * Oversee store operations, ensuring coverage during scheduled shifts, peak times, and weekends, fostering a seamless customer experience. * Utilize data analysis and observations to make informed decisions, enhancing both customer satisfaction and overall store performance. * Collaborate with leaders to manage labor effectively within budget constraints and implement forecasting and scheduling tools. * Drive operational excellence and business results by cascading and implementing new initiatives, supporting team growth through coaching and development, and setting ambitious yet achievable goals to improve performance. Qualifications: * 2 years of manager/supervisor experience - 1 year in QSR and/or cafe is preferred * Strong organizational, interpersonal, and problem-solving skills * Strong skills with conflict resolution * Entrepreneurial mentality with experience in a sales-focused environment * Strong leadership skills and the ability to coach and mentor team partners with professional maturity * Proficiency in computer usage, email, and Google Suite * Strong skills with conflict resolution. Ability to lead in an ever-changing environment * Proven track record of being a change agent with improving processes and efficiencies What We Offer * Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25% employee discount & FAM Membership * Vacation and Sick Time for eligible employees * EAP through AllOne Health (formerly Carebridge) Pay: * Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. * Philadelphia, PA Salary Ranges: $42-44k * The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionGopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen* teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order. We put our customers first. Customers turn to Gopuff to deliver their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities:-Pack orders and receive inbound inventory during low vol / min staffed periods-Completing ICQA in low vol / min staffed periods- Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product-Quarterback and direct all associate activities during the shift-Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance-Ensure completion of close/open checklists for OA team-Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed-Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)-Manual intervention of driver routing & dispatching.-Shelf move activities (for reorganization & backstock)-Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.) Conduct damage + expiry process audits Assist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking-Troubleshoot/ root cause analysis for defects within shift-Stand, push, pull, squat, bend, reach and walk during shifts-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Complete additional assigned duties based on the needs of the business Qualifications:-2 years of internal Gopuff experience-2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience -1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred -Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends-Team-oriented mentality- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business- Ability to stand, bend, reach and walk during shifts- Ability to lift up to 49 pounds #LI-DNPWhat We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Pay: Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. Philadelphia, PA Salary Ranges: $17.60 The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionGopuff is seeking a Barista for our Starbucks Operations team. As a Starbucks barista, you'll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft. This unique delivery only Starbucks cafe will focus on speed and quality to provide the best experience to each and every customer.The best part about this role is that no two days are ever the same! Working in one of our fast-paced cafes, a typical week will see you complete the following tasks: Deliver an exceptional customer experience by creating quality handcrafted beverages and food during all hours of operations Uphold and maintain the execution of the Gopuff standards, all Starbucks' brand standards and food safety standards Execute cafe processes, including food deliveries, replenishment, and cleaning Maintain an on-going awareness of all promotional activities within Starbucks Follow all Gopuff and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety Produce items to specifications on production cards and follow specific department routines Monitor and record temperature-sensitive food items as outlined in best practices Complete and record all cleaning tasks in the Starbucks space as outlined in best practices Follow proper packaging and labeling guidelines for food products Follow all food safety requirements as outlined through best practice Complete all required Starbucks trainings Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices All other duties based on business needs Qualifications: Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays. Customers turn to Gopuff to deliver their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Previous Starbucks/food service experience preferred, but not required Welcoming and helpful attitude toward new team members Learn and adapt to current technology needs Work both independently and with a team Have a focus on quality and take pride in your work Attention to detail and follow a multi-step processes What We Offer: Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Pay: Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. Philadelphia, PA Salary Ranges: $14.60/hr The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. #LI-GOPUFF At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionGopuff is seeking Operations Associates (OAs) to join the Distribution Center team. Reporting to an Area Manager, you will play an essential role in our Distribution Center that requires drive, positivity, and enthusiasm for the challenge. You will complete a variety of warehouse responsibilities including receiving and loading product, operating equipment, cleaning, and sorting. Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. You Will: -Load and unload freight-Operate manual and electric material handling equipment such as hand jacks-Move product to storage area with proper equipment and stack and store merchandise-Process orders including picking, checking, sorting, and consolidating freight, wrapping pallets, packing loading and shipment confirmation of customer orders.-Checks and verifies freight for accuracy and damage Record information such as weight, time, and date packaged-Observe all safety procedures and promote a safety culture-Ensure the Standards of Conduct policy is followed to provide a safe and inclusive work environment-Assist Area Manager and Leads with all warehouse tasks when delegated You Have: -High School Diploma or GED Equivalent-1+ years of warehouse, logistics, military, or equivalent experience-General working knowledge of basic web-based software applications (e.g. Google G-Suite)-Be able to lift up to 49 lbs. We care about our team and want to make sure you know what to expect:-Handle, scan and move product in a safe and well-organized manner-Stand, push, pull, squat, bend, reach and walk during shifts-Use carts, pallet jacks, dollies and other equipment to move product-Lift up to 49 pounds Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts #LI-DNPWhat We Offer Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge) Pay: Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area. Cherry Hill, NJ Salary Ranges: $17.75/hr The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJoin Gopuff as a General Ledger Accountant where you will maintain a best-in-class accounting function core to Gopuff's success. You will support the Accounting team with daily responsibilities, assigned month-end close tasks and strengthening the infrastructure for a generation-defining brand. As part of the Finance team, you will report to the General Ledger Accounting Manager and partner with teams across the organization. This is a hybrid role, and individuals living near Philadelphia and Miami will receive preferential treatment.Responsibilities: Work directly under a GL Senior Accountant assisting them in daily, weekly and monthly tasks Participate in monthly, quarterly and annual close processes Prepare journal entries and supporting documentation Prepare account reconciliations, flux explanations and adhoc analysis Actively manage and account for all cash activities, including ecommerce transactions, funds transfers clearing accounts and Oracle banking rules Demonstrate a strong knowledge of prepaid transactions and accrual accounting Assist in fixed asset and lease tasks, as necessary Assist with special projects and ad hoc reporting needs Support external audit efforts. Qualifications: Bachelor's degree in Accounting, Business, or Finance 1-3 years' experience in an accounting role (public experience preferred) Solid knowledge of US GAAP, internal controls, and financial analysis High proficiency in Excel (formulas, vlookups and pivot tables) Excellent judgment and creative problem-solving skills Ability to operate independently in a fast-paced, remote team environment. Compensation: Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role's compensation package, please reach out to the designated recruiter for this role. This role is eligible for a discretionary annual cash bonus and participation in Gopuff's equity incentive plan. Salary Range: $60,000 - $75,000 Benefits: Medical/Dental/Vision Insurance 401(k) Retirement Savings Plan HSA or FSA eligibility Long and Short-Term Disability Insurance Mental Health Benefits Fitness Reimbursement Program 25% employee discount & FAM Membership Flexible PTO Group Life Insurance EAP through AllOne Health (formerly Carebridge) At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. #LI-GOPUFF Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.