Team Leader jobs at GPM Investments - 20 jobs

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Minimum Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Ability to handle stressful situations Retail or Customer Service experience Promote trust and respect among associates. Communicate company, department, and job specific information to associates. Collaborate with associates and promote teamwork to help achieve company/store goals. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Monitor and control supply expenses for the department. Manage cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Develop and implement a department business plan to achieve desired results. Create and execute sales promotions in partnership with store management. Implement the period promotional plan for the department. Stay current with present, future, seasonal and special ads. Monitor and control expenses for the department. Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs. Plan, organize and supervise the inventory process. Train department associates on inventory/stocking and Computer Assisted Ordering. Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Oversee and manage the efficient operations of all functions and activities of the Front-end. Adhere to all local, state and federal laws, and company guidelines. Assists management in the supervision and coaching of front end associates in the performance of their duties. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Responsible for the day-to-day operation of receiving, selection and loading of product and maintaining productivity level for hourly members. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Two or more years of leadership experience * Highly motivated, energetic and capable to address issues with a strong sense of urgency. * Strong analytical skills, with the ability to report and recommend solutions to challenges. * Strong communication skills both verbal and written. * Proficiency in Mirco Soft computer software (MS Word and Excel, especially) Desired * 2-5 years supervisory experience * High School or greater educational * Knowledge of W.M.S or W.I.N. is desirable * Communicate with fellow supervisors and Production Manager on daily operational activities. * Manage and promote safety and sanitation in all areas. * Plan production/staffing need on a daily, weekly, period basis. * Work hand in hand with all other areas to maximize productivity and performance. * Monitor and meet all order accuracy requirements/expectations. * Conduct meetings with hourly associates. * Oversee the Human Resources records for all associates. * Help develop and train hourly associates. * Generate distribution/service center productivity reports regarding labor standards, and accounts for all labor hours, adhering to budget requirements and works toward obtaining objectives and divisional goals * Must be flexible and available to work any schedule within in a 7 day per week and 24 hour per day operation. * Supervise and coach direct reports in the performance of their duties; completes performance reviews and provides feedback to direct reports. * Must be able to perform the essential functions of this position with or without reasonable accommodation.

Responsible for the day-to-day operation of receiving, selection and loading of product and maintaining productivity level for hourly members. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum • Two or more years of leadership experience • Highly motivated, energetic and capable to address issues with a strong sense of urgency. • Strong analytical skills, with the ability to report and recommend solutions to challenges. • Strong communication skills both verbal and written. • Proficiency in Mirco Soft computer software (MS Word and Excel, especially) Desired • 2-5 years supervisory experience • High School or greater educational • Knowledge of W.M.S or W.I.N. is desirable Communicate with fellow supervisors and Production Manager on daily operational activities. Manage and promote safety and sanitation in all areas. Plan production/staffing need on a daily, weekly, period basis. Work hand in hand with all other areas to maximize productivity and performance. Monitor and meet all order accuracy requirements/expectations. Conduct meetings with hourly associates. Oversee the Human Resources records for all associates. Help develop and train hourly associates. Generate distribution/service center productivity reports regarding labor standards, and accounts for all labor hours, adhering to budget requirements and works toward obtaining objectives and divisional goals Must be flexible and available to work any schedule within in a 7 day per week and 24 hour per day operation. Supervise and coach direct reports in the performance of their duties; completes performance reviews and provides feedback to direct reports. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. MINIMUM * High School Diploma or GED * Any proven supervisory experience * Any prior experience in the selection and hiring process * Strong organization skills * Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day * Must be able to stand for extended periods of time and/or walk constantly * Ability to stoop, kneel, or crouch several times per hour * Proficient in Microsoft Office * Excellent oral/written communication skills * Strong leadership skills DESIRED * Bachelor's Degree * Any experience with and knowledge of Point of Sale (POS) * Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness * Interview, select and hire candidates to staff the on-line shopping department * Meet the demands of product flow and create schedules according to guidelines * Develop associates to meet the productivity standards and certify associates once they meet or exceed goals * Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines * Train associates on all functions and duties of the order selector and customer attendant roles * Lead team in the planning, implementation and execution of e-Commerce's initiatives * Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales * Assist in the analysis and response to the competitive landscape * Ensure orders are filled with products requested or comparable substitute in a timely and effective manner * Execute best practices to determine appropriate substitutions in the event of an out of stock * Follow processes for streamlining collection of orders, products, checkouts and delivery * Report inventory issues such as out of stock items to department heads in a timely manner * Troubleshoot equipment and devices for e-Commence department * Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs * Report all issues with item shelf allocation to division KOMPASS team * Monitor and control expenses for the department * Ensure preventative maintenance is being performed on all equipment in the department * Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation

Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. MINIMUM * High School Diploma or GED * Any proven supervisory experience * Any prior experience in the selection and hiring process * Strong organization skills * Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day * Must be able to stand for extended periods of time and/or walk constantly * Ability to stoop, kneel, or crouch several times per hour * Proficient in Microsoft Office * Excellent oral/written communication skills * Strong leadership skills DESIRED * Bachelor's Degree * Any experience with and knowledge of Point of Sale (POS) * Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness * Interview, select and hire candidates to staff the on-line shopping department * Meet the demands of product flow and create schedules according to guidelines * Develop associates to meet the productivity standards and certify associates once they meet or exceed goals * Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines * Train associates on all functions and duties of the order selector and customer attendant roles * Lead team in the planning, implementation and execution of e-Commerce's initiatives * Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales * Assist in the analysis and response to the competitive landscape * Ensure orders are filled with products requested or comparable substitute in a timely and effective manner * Execute best practices to determine appropriate substitutions in the event of an out of stock * Follow processes for streamlining collection of orders, products, checkouts and delivery * Report inventory issues such as out of stock items to department heads in a timely manner * Troubleshoot equipment and devices for e-Commence department * Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs * Report all issues with item shelf allocation to division KOMPASS team * Monitor and control expenses for the department * Ensure preventative maintenance is being performed on all equipment in the department * Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * High school diploma/GED * 1 year of experience as department manager, service manager, or equivalent experience * Store manager/district manager or direct manager approval Desired * Retail management experience & knowledge of all aspects of store operations * Staff supervisory experience * Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist store manager with developing action plans/communications to associates on Associate Insight survey results * Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation * Role model/demand a highest level of customer service & solve associate/customer issues/concerns * Manage total store operations in store manager's absence * Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) * Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution * Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) * Analyze/ respond to competitive landscape within district/division * Demonstrate inclusionary leadership; expect inclusive behavior from associates * Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans * Promote/support strong relationships with local community organizations in store's surrounding area * Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement * Communicate necessary information to associates to help them effectively carry out duties * Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs * Assist store manager in staffing, reducing turnover & increasing retention * Provide timely individual/department performance feedback to department heads & associates * Assist with labor management & supply costs on a daily basis to meet customer service/financial targets * Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies * Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports * Must be able to perform the essential functions of the position with or without reasonable accommodation

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation

Perform overall management of relationships supporting Kroger Prescription Plan (KPP) clients and customers. Proactively develop strong partnerships with clients to maximize loyalty and to ensure compelling client testimonials and endorsements while making decisions based on conclusions guided by precedent and working within the limits of established policies. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Minimum - Bachelor's Degree business, healthcare or related discipline or equivalent work experience - 5+ years of experience in direct account or client relationship management in the PBM industry - Able to anticipate customer needs, build partnerships, build effective teams, excellent communication skills and presentation skills - Involves others to accomplish individual and team goals, drives for results, sets clear expectations and milestones, reviews progress and acts decisively Desired - Master's Degree of Business Administration - Nationally Certified Pharmacy Technician - Plan strategically and directs all account management team activities to ensure that client service is maintained at the highest level of quality, productivity, and integrity - Work closely to support KPP operations team to facilitate service delivery, quality control, and issue resolution between the client and KPP - Provide direct account management services to key clients serving as the chief liaison - Provide strategic leadership to the client services team; training and development, performance evaluation and reviews, performance management, discipline, etc. - Lead the client services team in order to enhance and build upon existing relationships resulting in client retention and add-on business as a key member of the PBM leadership team - Apply industry knowledge to ensure customers have the best products for their needs - Quickly solving and working with clients on resolutions to problems that may arise - Keep up with current and possible future policies, practices, innovations, and trends in the organization and the marketplace - Support development and implementation of department policies and procedures as needed; ensure associates understand and meet all requirements - Monitor client satisfaction ratings - Develop and communicate performance metrics; evaluate performance and provide direction, mentoring, coaching and necessary training to team - Support development and implementation of department policies and procedures; ensure team understands and meet all requirements - Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports - Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements - Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies - Perform other related duties as assigned - Travel up to 25% - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Encourage team members to deliver excellent customer service. Must be able to oversee the total store operations in absence of Store Manager and Store Managers in Training. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - Any previous supervisory/leadership experience - Past work record reflects dependability and integrity - Ability to pass a pre-employment background check - Knowledge of basic math - Effective communication and reading skills - Ability to handle stressful situations - Work in all areas of our stores including cashiering, stocking, general maintenance, and cleaning - Assist store management and team members in the achievement of a favorable customer shopping experience - Assist in leading teams in the planning, implementation and execution of merchandising and operating initiatives - Work with team members to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plans - Drive sales working with store management team to maximize sales and profits while managing shrink - Assist the store management team in reducing turnover, increasing retention and maintaining consistent store operations - Assist with the management of labor and supply costs to meet customer service and financial targets - Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures - Maintain an awareness of inventory and stocking conditions to capture ordering system integrity - Display positive attitude - Stay current with present, future, seasonal and special ads - Adhere to all food safety regulations and guidelines - Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management - Report all safety risks or issues, and illegal activity, including robbery, theft or fraud - Adhere to all local, state and federal laws, and company guidelines - Oversee the total store operations in absence of store management - Maintain flexibility to work any shift, ability to open or close store - Promote trust and respect among team members - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store - Achieve a satisfactory level of technical and professional skills or knowledge in position and related areas - Gain and maintain knowledge of products sold; respond to questions and make suggestions about products - Physical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 50 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wrists - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * High school diploma/GED * 1 year of experience as department manager, service manager, or equivalent experience * Store manager/district manager or direct manager approval Desired * Retail management experience & knowledge of all aspects of store operations * Staff supervisory experience * Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist store manager with developing action plans/communications to associates on Associate Insight survey results * Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation * Role model/demand a highest level of customer service & solve associate/customer issues/concerns * Manage total store operations in store manager's absence * Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) * Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution * Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) * Analyze/ respond to competitive landscape within district/division * Demonstrate inclusionary leadership; expect inclusive behavior from associates * Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans * Promote/support strong relationships with local community organizations in store's surrounding area * Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement * Communicate necessary information to associates to help them effectively carry out duties * Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs * Assist store manager in staffing, reducing turnover & increasing retention * Provide timely individual/department performance feedback to department heads & associates * Assist with labor management & supply costs on a daily basis to meet customer service/financial targets * Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies * Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports * Must be able to perform the essential functions of the position with or without reasonable accommodation

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * High school diploma/GED * 1 year of experience as department manager, service manager, or equivalent experience * Store manager/district manager or direct manager approval Desired * Retail management experience & knowledge of all aspects of store operations * Staff supervisory experience * Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist store manager with developing action plans/communications to associates on Associate Insight survey results * Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation * Role model/demand a highest level of customer service & solve associate/customer issues/concerns * Manage total store operations in store manager's absence * Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) * Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution * Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) * Analyze/ respond to competitive landscape within district/division * Demonstrate inclusionary leadership; expect inclusive behavior from associates * Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans * Promote/support strong relationships with local community organizations in store's surrounding area * Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement * Communicate necessary information to associates to help them effectively carry out duties * Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs * Assist store manager in staffing, reducing turnover & increasing retention * Provide timely individual/department performance feedback to department heads & associates * Assist with labor management & supply costs on a daily basis to meet customer service/financial targets * Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies * Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports * Must be able to perform the essential functions of the position with or without reasonable accommodation

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation

Oversee the day-to-day operations of the store including training and developing effective store team members to achieve desired sales and EBITDA results. Responsible for the coaching and development of all store team members. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum Possess high school degree or equivalent Effective communication and reading skills Have successfully completed the applicable Division's Leadership Training Program Achieve a satisfactory level of technical and professional skills or knowledge in position or related areas 3 years of experience and satisfactory performance appraisals as an assistant store leader or in another position within the same pay level or above Must be 21 years old Desired Experience with supervisory responsibilities Bachelor's degree 3 + years of experience as an assistant store leader 3+ years of retail experience Financial responsibility, including budget preparation and management Lead store teams in the planning, implementation and execution of merchandising and operation initiatives Work with store assistant leaders, shift leads, and team members to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation Achieve or exceed weekly, period, and annual sales, revenue and profit budgets, as well as other targeted goals Drive cost effective sales working with store assistants and shift leads to produce and maximize sales and profits, reduce shrink and improve each store's contribution Discuss store-level financial performance to include developing budgets and other targeted goals with store assistants and shift leads Understand and react to the competitive landscape within the district and store Demonstrate inclusionary leadership, expect inclusive behavior from team members, and support the efforts of the store and area Utilize division associates to enable store to achieve financial goals and ensure communication, implementation and execution of division marketing plan Promote and support strong relationships with local community organizations that the store serves Communicate all necessary information to store team members enabling them to effectively carry out their duties Maintain responsibility for store staffing, retention, and reducing turnover Provide timely feedback to store team members on individual and store performance Manage labor and supply costs on a daily basis to meet customer service and financial targets Ensure compliance with laws, regulations and division policies Keep up with current developments and trends in areas of expertise; ensure team members and store location comply with laws and regulation applicable to the company Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Physical demands include but are not limited to, standing and walking 100 % of the time, lifting, pushing, pulling, bending, twisting, climbing stairs, step stool, and ladder, and manual dexterity Must be able to perform the essential functions of the position with or without reasonable accommodation.

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * High school diploma/GED * 1 year of experience as department manager, service manager, or equivalent experience * Store manager/district manager or direct manager approval Desired * Retail management experience & knowledge of all aspects of store operations * Staff supervisory experience * Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist store manager with developing action plans/communications to associates on Associate Insight survey results * Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation * Role model/demand a highest level of customer service & solve associate/customer issues/concerns * Manage total store operations in store manager's absence * Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) * Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution * Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) * Analyze/ respond to competitive landscape within district/division * Demonstrate inclusionary leadership; expect inclusive behavior from associates * Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans * Promote/support strong relationships with local community organizations in store's surrounding area * Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement * Communicate necessary information to associates to help them effectively carry out duties * Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs * Assist store manager in staffing, reducing turnover & increasing retention * Provide timely individual/department performance feedback to department heads & associates * Assist with labor management & supply costs on a daily basis to meet customer service/financial targets * Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies * Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports * Must be able to perform the essential functions of the position with or without reasonable accommodation

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Encourage team members to deliver excellent customer service. Must be able to oversee the total store operations in absence of Store Manager and Store Managers in Training. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - Any previous supervisory/leadership experience - Past work record reflects dependability and integrity - Ability to pass a pre-employment background check - Knowledge of basic math - Effective communication and reading skills - Ability to handle stressful situations - Work in all areas of our stores including cashiering, stocking, general maintenance, and cleaning - Assist store management and team members in the achievement of a favorable customer shopping experience - Assist in leading teams in the planning, implementation and execution of merchandising and operating initiatives - Work with team members to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plans - Drive sales working with store management team to maximize sales and profits while managing shrink - Assist the store management team in reducing turnover, increasing retention and maintaining consistent store operations - Assist with the management of labor and supply costs to meet customer service and financial targets - Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures - Maintain an awareness of inventory and stocking conditions to capture ordering system integrity - Display positive attitude - Stay current with present, future, seasonal and special ads - Adhere to all food safety regulations and guidelines - Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management - Report all safety risks or issues, and illegal activity, including robbery, theft or fraud - Adhere to all local, state and federal laws, and company guidelines - Oversee the total store operations in absence of store management - Maintain flexibility to work any shift, ability to open or close store - Promote trust and respect among team members - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store - Achieve a satisfactory level of technical and professional skills or knowledge in position and related areas - Gain and maintain knowledge of products sold; respond to questions and make suggestions about products - Physical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 50 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wrists - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! MINIMUM * High School Diploma or GED * Any proven supervisory experience * Any prior experience in the selection and hiring process * Strong organization skills * Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day * Must be able to stand for extended periods of time and/or walk constantly * Ability to stoop, kneel, or crouch several times per hour * Proficient in Microsoft Office * Excellent oral/written communication skills * Strong leadership skills DESIRED * Bachelor's Degree * Any experience with and knowledge of Point of Sale (POS) * Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness * Interview, select and hire candidates to staff the on-line shopping department * Meet the demands of product flow and create schedules according to guidelines * Develop associates to meet the productivity standards and certify associates once they meet or exceed goals * Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines * Train associates on all functions and duties of the order selector and customer attendant roles * Lead team in the planning, implementation and execution of e-Commerce's initiatives * Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales * Assist in the analysis and response to the competitive landscape * Ensure orders are filled with products requested or comparable substitute in a timely and effective manner * Execute best practices to determine appropriate substitutions in the event of an out of stock * Follow processes for streamlining collection of orders, products, checkouts and delivery * Report inventory issues such as out of stock items to department heads in a timely manner * Troubleshoot equipment and devices for e-Commence department * Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs * Report all issues with item shelf allocation to division KOMPASS team * Monitor and control expenses for the department * Ensure preventative maintenance is being performed on all equipment in the department * Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation

Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. MINIMUM High School Diploma or GED Any proven supervisory experience Any prior experience in the selection and hiring process Strong organization skills Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day Must be able to stand for extended periods of time and/or walk constantly Ability to stoop, kneel, or crouch several times per hour Proficient in Microsoft Office Excellent oral/written communication skills Strong leadership skills DESIRED Bachelor's Degree Any experience with and knowledge of Point of Sale (POS) Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness Interview, select and hire candidates to staff the on-line shopping department Meet the demands of product flow and create schedules according to guidelines Develop associates to meet the productivity standards and certify associates once they meet or exceed goals Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines Train associates on all functions and duties of the order selector and customer attendant roles Lead team in the planning, implementation and execution of e-Commerce's initiatives Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales Assist in the analysis and response to the competitive landscape Ensure orders are filled with products requested or comparable substitute in a timely and effective manner Execute best practices to determine appropriate substitutions in the event of an out of stock Follow processes for streamlining collection of orders, products, checkouts and delivery Report inventory issues such as out of stock items to department heads in a timely manner Troubleshoot equipment and devices for e-Commence department Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs Report all issues with item shelf allocation to division KOMPASS team Monitor and control expenses for the department Ensure preventative maintenance is being performed on all equipment in the department Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation