Grace Health Jobs

Summary: The Dental Manager leads day-to-day clinical and administrative operations for all fixed-site and school-based dental services. Working under the direction of the Director of Operations, clinical oversight from the Dental Director, and in collaboration with other Operations departments, Finance and Quality, the position ensures: Safe, high-quality, patient-centered care. Regulatory Readiness. Achievement of budgeted access, productivity, and revenue targets Continuous performance improvement in accordance with Grace Health's mission. ESSENTIAL DUTIES AND RESPONSIBILITIES: Communication: Crafts concise, audience-appropriate messages; facilitates cross-departmental collaboration. Decision-making: Uses data, policy, and sound judgment to act quickly. Delegation/Coaching: Matches tasks to skills, provides feedback, and recognizes excellence. Process Improvement: Applies LEAN/PDCA to eliminate waste and improve throughput. Technology Proficiency: Advanced Epic Wisdom and MS Office skills; comfortable with SSRS, Epic Reporting Work Bench, Slicer Dicer and other reporting systems. Cultural & Spiritual Sensitivity: Delivers care consistent with Grace Health's faith-based mission and the needs of vulnerable populations. Initiative: Takes prompt action to accomplish objectives. Seeks to identify and resolve problems without being prompted. KEY FUNCTIONS: Leadership and Staff Management Maintain an engaged, competent team by recruiting, onboarding, coaching, and evaluating all dental support personnel. Develop individual growth plans; initiate corrective action when needed. Forecast staffing levels using patient demand and productivity data. Model servant leadership and reinforce Grace Health values. Create and revise job descriptions of dental support staff. Oversee staff schedules; approve timesheets and PTO requests. Mentor and support dental leaders within the department. Operational Excellence Create, update, and enforce SOPs for clinical flow, infection prevention, instrument processing, equipment maintenance, and laboratory processes. Coordinate staff scheduling and leave approvals to optimize chair utilization and meet visit-length standards. Monitor operational data through reporting; intervene to resolve bottlenecks and optimize resource utilization. Develop and maintain policies and procedures; enforce policies and procedures with dental staff. Ensure dental equipment and supplies are maintained and managed appropriately. Develop and maintain dental laboratory processes to ensure efficient communication, use of resources, and compliance. Learns and understands all current operational workflows and processes for dental services; seeks out better processes and deeper understanding of workflows and technology for improvement. Quality, Safety, and Compliance Lead Quality Assurance and Infection Control initiatives for dental programs; ensure timely completion of audits and closure of action plans. Maintain continuous readiness for HRSA, OSHA, and other reviews/audits. Track adverse events, patient complaints, and risk exposures; reduce risks by collaborating with other departments to improve workflows and processes. Financial and Productivity Management Develop the annual dental budget in partnership with Finance and the Director of Operations; manage department based on expense and revenue targets. Produce routine KPI reports to monitor financial and productivity health, identify opportunities for improvement, and track progress towards goals. Monitor dental front-office and billing data (eligibility, prior auth, patient balances) to minimize leakage and maximize net collections. Drive utilization initiatives (outreach, recall systems, school consents) to achieve a high schedule fill rate. Strategic Planning and Program Growth Participate in strategic planning, service-line expansion, technology integration (e.g., Epic Wisdom enhancements), and facility upgrades. Conduct market and community-needs assessments; recommend new services and delivery models. Community and School-Based Services Ensure agreements are in place with current schools; seek out and obtain agreements with new opportunities for school-based services. Coordinate dental presence at outreach events, oral-health education, and follow-up care in our communities. Maintain compliance with Medicaid billing, documentation, and reporting requirements for school-based programs. Maintain relationships for services with community partners; seek out new opportunities to partner with community organizations to enhance oral health for our communities. Other Travels to service site locations to ensure compliance with policies and procedures, build relationships, and identify opportunities for improvement. Fills in for leaders or staff when staffing levels are low, as appropriate. Other duties as assigned OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality outcomes Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the clinic and evidence-based guidelines for patient care. Maintains good attendance and adheres to staff requirements outlined in the Employee Handbook. Maintains professional appearance. Maintains timely documentation of all work assignments. Maintains patient confidentiality at all times. Routinely keeps supervisor informed. Flexible in being able to multi-task. Work effectively and at an efficient pace. Work cooperatively with providers, leadership, and peers. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Skill in organizing resources and establishing priorities. Ability to communicate effectively, both verbally and in writing. Ability to maintain quality, safety and/or infection control standards. Advanced working knowledge of the operations and administration of a dental clinic. Knowledge of dental supplies, equipment, and services. Ability to develop and maintain record-keeping systems. Ability to manage dental staff, including organizing, prioritizing, and scheduling work assignments. Knowledge of patient care protocols, procedures, regulations, and standards. Thorough understanding of dental front office operations, including reception/registration, scheduling, determination of eligibility, prior authorizations, and collection of co-pays/ outstanding patient balances. Thorough knowledge of dental insurance and billing operations. Understanding of fiscal management principles and procedures. Ability to make effective administrative/procedural decisions and recommendations. Knowledge of dental clinic accreditation, licensure and quality control regulations, policies, procedures, and standards.

Job DescriptionSummary: The Human Resources Representative provides administrative support to the Human Resources Director on all personnel matters and supports the daily functions of the Human Resources (HR) department including recruitment, onboarding, employee relations, benefits administration, and compliance with HR policies and procedures. Essential Duties and Responsibilities: General Duties: Facilitate new hire orientation and onboarding processes, ensuring compliance with clinical credentialing and regulatory standards. Maintain accurate and up-to-date employee records in both paper and electronic formats. Support benefits administration including enrollments, changes, and general employee inquiries. Respond to routine employee questions regarding policies, procedures, and HR services. Assist in performance management tracking, including probationary evaluations and annual reviews. Help coordinate training, staff development, and wellness initiatives. Participate in audits, surveys, and reports related to HR compliance and healthcare standards. Support employee relations by maintaining confidentiality and professionalism when addressing concerns. Track and manage employee leaves of absence (FMLA, personal, medical, etc.). Assist with staff engagement and recognition programs. Maintain knowledge of current federal, state, and local employment laws. Recruitment and Onboarding: Managing the full-cycle recruitment process, including job postings, interviewing, and candidate selection Coordinating and conducting employee onboarding programs. Ensuring new hires have completed all necessary documentation. Benefits and Compensation: Administering employee benefits, such as health insurance, retirement plans, and leave policies. Assisting with payroll processing or resolving payroll issues. Ensuring employees understand their compensation and benefits packages. Record Keeping and Reporting Maintaining accurate employee records and HR databases. Generating HR reports and analyzing trends for management. Overseeing proper documentation of promotions, terminations, and other employee changes. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health’s mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: • Pleasant personality • Cooperative attitude • Administrative skills • Written and oral communication skills • Organization skills • Computer skills • Financial management skills EDUCATION and/or EXPERIENCE: • Bachelor’s degree required - Human Resources, Business Administration, or related field preferred. • 2 years of experience in an HR support role; healthcare HR experience highly preferred. • Proficient computer skills, particularly Word and Excel Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR IbqiXn7Ryf

Job DescriptionPayer Relations ManagerSummary: Management position responsible to assist the Director with planning, directing and coordinating the overall functions of the medical billing and coding office to ensure a health revenue cycle is sustained while improving patient, physician, and other customer relations. The position requires strong managerial, leadership, and business office skills, including critical thinking and the ability to produce and present detailed billing activity reports. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain a proficient working knowledge of CMS-FQHC billing and collection regulations, HRSA Compliance Manual, KY Medicaid FQHC Regulation and CLIA regulations. Ensure the activities of the Grace Health billing team (not limited to: Billing Work Queues, Follow up on Accounts Receivables, Manual Charge Entry, Refunds, Payment Posting, and Unapplied Credits) are performed in a manner consistent with the department’s processes and are completed in a timely manner. Assist in the development, implementation, and sustainability of operating policy and procedures. Oversee hiring and supervision of personnel including work allocation, training, problem resolution, cross training and performance evaluation. Collaborate with Payers, ACO, Director of Quality and other Leaders to ensure processes are established to maximize Pay for Performance outcomes. Audit billing and collection processes to monitor and improve billing and collections operations and provide specific feedback as indicated; examples may include audits of new providers, new services, payers, hospital location, PPS rates, timeliness of A/R f/u, etc. Facilitate compliance audits when concerns are identified as well as coordinate ongoing compliance audits such as Consolidated Claims, VFC, or Annual Wellness Visits; work with leadership to ensure process improvement is implemented as indicated and refunds are issued if an overpayment is identified. Monitor compliance with timely submission of charges, lead efforts to address gaps, escalate gaps to CEO and CFO as indicated. Collaborate with Leadership to submit required reporting, such as cost report information and the quarterly Medicare Credit Balance report. Monitor and report outcome metrics to billing staff and leadership. Review and interpret operational data, including lag days, un-submitted charges, days in A/R, credit balance amounts. Demonstrate proficiency and expertise with the functions within the Electronic Health Record, Epic; maximize the utilization of the system’s functions and reporting. Communicate concerns related to the Revenue Cycle to appropriate leadership and help develop process improvement as needed always ensuring sustainability. Work on special assigned projects. Participate in professional development activities and maintain professional certification as applicable. Ensure thorough communication and exceptional customer service with internal and external customers. Timely F/U with all patients inquires. Other duties may be assigned. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality incomes. Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel. Maintain good attendance (daily, meetings, and other assignment tasks). Maintain timely documentation of all work assignments. Maintain patient confidentiality. Routinely keep supervisor informed about attendance and job assignment. Flexible in being able to multitask. Work effectively and at an efficient pace. Work cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health’s mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Excellent organizational, analytical and decision-making skills. Effective leadership and managerial skills. Exceptional customer service skills; must be able to establish and maintain effective working relationships with employees and other Grace Health leader. Effective written and oral communication skills. Highly organized work habits with ability to prioritize. Exceptional computer skills, including knowledge of the EMR/PM and Excel. EDUCATION and/or EXPERIENCE: Bachelor’s Degree in related field. Minimum of three (3) years of experience in a health care setting. Management experience preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC). We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, thorough access to compassionate, high quality, primary health care for the whole person” regardless of ability to pay. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate. Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR dOhccHnzix

The Dental Lead will coordinate and oversee activities of the dental clinic and dental team members to ensure compassionate, effective, and efficient delivery of high-quality dental care for patients. They will be responsible for leading the development of an integrated care team approach. They will work directly with the Dental Manager/Director in development of dental staff members including education, competencies, evaluation, performance correction, patient safety, and customer service-related issues. The Dental Lead will assist staff in reaching their full potential at each stage of their professional development. The focus will be on developing and enhancing clinical knowledge, technical skills, clinical decision-making skills, and inter-personal skills that staff use to provide quality services. The Dental Lead is responsible to provide direction and supervision to dental assistants in a clinical care setting. ESSENTIAL DUTIES AND RESPONSIBILITIES: To accomplish this job successfully, the Dental Lead must possess strong leadership skills and function as a servant leader. Responsible to demonstrate actions aligned with the mission of Grace Health and to hold staff accountable for the same. Must be able to take charge when necessary to achieve results. Provide leadership in clinical practice and act as a resource and role model for clinic. Provide supervision and support to clinical staff in a professional manner. Counsel and train newly hired dental staff. Provide continuation training/education for dental staff. Consults with and supports clinical staff in the efforts to serve patients. Develop and maintain good collaborative working relationships and channels of communication with members of the care staff teams, including all ancillary departments. Monitor, evaluate, and correct staff performance relating to patient care/clinical practice and assist in raising the standards of practice. Assist in coordinating daily staffing to ensure that all shifts are covered. Assist in oversight of dental staff. Assist in hiring process of new dental staff. Assist the Dental Manager with annual performance evaluations. Respond to all questions and issues that arise from staff each day, escalating to Dental Manager if needed. Assist in overseeing the Infection Control program. Attend management and other meetings as required by Grace Health. Attend management development or training events organized or specified by Grace Health. Monitor daily performance of clinical members to ensure duties are completed accurately, efficiently, and timely. Keep up to date with current developments in clinical practice and education. Ensure adherence to clinical policies and patient care guidelines of Grace Health. Perform duties of Dental Assistant as needed and to support clinical operations/needs. Ensure safety measures are observed throughout patient care areas. Manage difficult situations with patients and staff using Christian principles. Identifies and rewards positive performance regularly. Demonstrate excellent customer service skills and holds all staff accountable for the same. Act as a positive change agent for performance improvement activities. Act as a role model to all staff. Will monitor and control staff overtime. Work in conjunction with Patient Access Representatives and Scheduling Manager to coordinate patient care delivery. Complete chart preps prior to scheduled treatment for all patients. Leads morning dental huddles. Ensure duties related to the following are completed accurately and timely: Inventory and management of all clinical forms. Oversees ordering dental supplies. Coordinates servicing of clinical equipment. Oversees: Lab services Laundry service Medical waste handling Infection Control Undertake any other reasonable duties which may be assigned. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality outcomes. Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel. Maintain good attendance (daily, meetings, and other assignment tasks) Maintain timely documentation of all work assignments. Maintain patient confidentiality. Maintain excellent communication with Executive officers as appropriate, i.e., CEO, Director of Operations, Director of HR, Director of Outreach, Director of Quality. Maintain the ability to be flexible with a positive attitude. TRAVEL The Dental Lead must be able to travel locally and regionally as well as attend conferences, training and other events as required to maintain proficiency in fulfilling the responsibilities of the position. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. Other skills include but are not limited to: Communication skills, Leadership skills, Critical thinking, Problem solving, Computer competency, and Customer service. Experience leading and developing clinical practice within a person-centered framework. Ability to maintain all Standards of Grace Health in conjunction with the Dental Manager. Demonstrate the ability to work in partnership with people balancing the needs of people with one's own clinical and professional responsibilities. Demonst

Summary: The Patient Navigator serves as a liaison between patients, their families and healthcare professionals. They work closely, as a team, with the provider(s) to meet the needs of the patients and follows approved guidelines, protocols, and standing orders. The Patient Navigator is responsible, under the supervision of a pharmacist and in conjunction with providers, assisting with the needs of patients including, but not limited to, refilling prescriptions, preparing prior authorizations, completing DME and other forms requesting recertifications, and evaluating medication assistance programs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Respond professionally to a high volume of inbound calls/inbox tasks in a timely and efficient manner, following standard operating procedures. Works in collaboration of the Pharmacists on the process of reviewing and acting upon refill requests, utilizing the Grace Health approved protocols and raising any concerns with the Pharmacist. Schedule appointments following protocol or providers orders. Document all communication with patients and family in EMR. Inform patients or designated family member of lab/diagnostic results. Accurately establish and maintain patient medication profiles for review by the pharmacist. Consistently produce quality of work that is above average and meet service level expectations. Provide superior customer service to our patients and staff by treating them with respect and dignity while following Grace Health protocols and guidelines. Maintains HIPAA requirements. Proficient in current technology to provide tasks: entering and updating patient demographics, processing refills and discontinues, and documenting as needed. Practice active listening when speaking to patients to ensure the needs of the customer are met prior to completing the call. Escalate to Pharmacist/Lead any issues, concerns, or observations that may impact the patient. Collaborates with other departments such as diagnostics, referrals, scheduling, community outreach, Grace Health pharmacies, and outside pharmacies. Facilitates care with transportation services, home health agencies, physician offices, equipment companies, and nursing homes. Assist provider with completing DME, Guardianship, FLMA, and other forms for patient (or family when applicable). Complete preauthorization and patient assistant program requests. Document verbal order/advice from providers (sending documentation to providers to sign off). Maintain current license/certification(s), if applicable. Other duties as assigned. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high-quality care. Team members will participate in the review and evaluation processes of practice performance and help identify improvement opportunities. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel. Maintains good attendance (daily, meetings, and other assignment tasks). Maintains timely documentation of all work assignments. Maintains patient confidentiality. Routinely keeps supervisor informed about attendance and job assignments. Flexible in being able to multitask. Works effectively and at an efficient pace. Works cooperatively with providers, administration, and peers. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. SKILLS: Ability to effectively communicate both verbally and in writing. Attention to detail is key to ensure accuracy of information relayed and processed. Self-motivated and able to exercise independent judgement. Ability to manage multiple priorities. Adaptable to learning new systems and continual changes in practice environment. Team player with a customer-oriented approach and desire to assist people. Problem-solving skills and ability to follow through on tasks assigned. EDUCATION and/or EXPERIENCE: Required: High school diploma or equivalent. Preferred: Certified Pharmacy Technician, Nursing license, or Certified Medical Assistant. General computer skills. Customer service experience. PHYSICAL DEMANDS: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee occasionally is required to reach with hands and arms, stoop, kneel, crouch, or crawl, and taste or smell. The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC) in southeastern Kentucky. We provide primary health services to underserved, underinsured, and uninsured individuals. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky through access to compassionate, high-quality, primary health care for the whole person.” The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

div class="col col-xs-7 description" id="job-description" p style="margin-right:39px;margin-left:18px;"span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Summary:/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Diagnoses and treats a variety of diseases and injuries in general practice by performing the following duties./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"ESSENTIAL DUTIES AND RESPONSIBILITIES:/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Elicits and records information about patient's medical history./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Examines patient to determine general physical condition./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Orders or executes various tests, analyses, and diagnostic images to provide information on patient's condition. Analyzes reports and findings of tests and of examination, and diagnoses condition. Refers to medical specialists or other practitioners for specialized treatment./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Administers or prescribes treatments and drugs and performs minor surgery or procedures as appropriate to specialty training. Inoculates and vaccinates patients to immunize patients from communicable diseases. Advises patients concerning diet, hygiene, and methods for prevention of disease. Provides emergency medical treatment as presented up to the level of license, training, facilities, or resources available./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Provides prenatal care to pregnant women as pre-arranged with a local obstetrician, delivers babies in emergencies, and provides postnatal care to mother and infant./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Reports births, deaths, and outbreaks of contagious diseases to governmental authorities as required./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Makes house and emergency calls within the scope of service to attend to patients unable to visit the center or to whom doing so would be a hardship./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Conducts physical examinations to provide information needed for admission to school, consideration for jobs, eligibility for insurance coverage surgical procedures, disability./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Represents the organization during itineration, mission events, etc./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Strives to meet spiritual, mental, and emotional needs of patients as appropriate and available./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Oversee mid-level providers./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Call coverage will be required for after hours and weekends./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"SUPERVISORY RESPONSIBILITIES:/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Directly supervises assistants (nurses or medical assistants) especially those to whom medical tasks or procedures have been delegated./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Assists the Chief Medical Officer with performance improvement projects and with annual evaluations of directly supervised staff as needed or requested./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Oversee mid-level providers./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"OTHER ESSENTIAL DUTIES and RESPONSIBILITIES:/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Team members must demonstrate excellent team communication and coordination to provide quality patient care./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Care coordination includes communicating with community organizations, health plans, facilities, and specialists./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high-quality care./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• All team members will be involved in the process of improving quality incomes./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Team members will participate in Grace Health's advocacy program./span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• On occasion, physicians may be required to provide cross coverage for other area providers. Due to the health professional shortage in this area providing non-health center patients for other providers can be required to cover sickness or vacation. This cross coverage is provided to ensure ongoing medical care of community patients./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"GENERAL DUTIES:/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Maintains good attendance (daily, meetings, and other assignment tasks)/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Maintains timely documentation of all work assignments/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Maintains patient confidentiality/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Routinely keeps supervisor informed about attendance and job assignments/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Flexible in being able to multitask/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Works effectively and at an efficient pace/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"• Works cooperatively with providers, administration, and peers/span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"QUALIFICATION REQUIREMENTS:/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"SKILLS:/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Must be able to read, write, and speak English at a high level of proficiency./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"EDUCATION and/or EXPERIENCE:/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Must have a medical license or be license-eligible in the Commonwealth of Kentucky. Typically, this includes a Doctor of Medicine degree from an accredited university and documented clinical rotations, residencies, fellowships, etc. Completed residency is strongly preferred./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Must be licensed as a Medical Doctor in the Commonwealth of Kentucky and hold a class 2-5 certification with the Federal Drug Enforcement Agency (DEA)./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"PHYSICAL DEMANDS:/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"WORK ENVIRONMENT:/span/span/spanbr/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Grace Health is a faith-based, federally qualified community health center (FQHC). We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, through access to compassionate, high-quality, primary health care for the whole person”./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"The noise level in the work environment is usually moderate./span/span/spanbr/br/span style="font-size:12pt;"span style="line-height:115%;"span style="font-family:Aptos, sans-serif;"BENEFITS:/span/span/span/pulli style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Safe harbor 401(k) with match potential/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Paid time off/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Family friendly work environment/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Health insurance/span/span/span/spanul style="list-style-type:circle;"li style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Wellness program/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Health savings account/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Pharmacy benefit/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Employee visits for medical services/span/span/span/span/li/ul/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Dental insurance/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Vision insurance/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Life Insurance/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"STD/LTD/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"EAP amp; Work life services/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Voluntary benefits/span/span/span/span/lili style="margin-bottom:11px;"span style="font-size:12pt;"spanspan style="line-height:115%;"span style="font-family:Aptos, sans-serif;"Hospital indemnity/span/span/span/span/li/ulpspan style="font-family:arial, helvetica, sans-serif;"span style="font-size:10px;"Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./span/span/p /div

As a dentist with Grace Health, you will play a key role in providing quality dental care and achieving optimal health for our patients and communities served. You will perform comprehensive dentistry, which emphasizes preventive care through dental education and clinical measures. You will develop treatment plans appropriate for each patient, and complete treatment plans in a competent, efficient manner. You will be responsible for promoting the mission of Grace Health, advocating for community healthcare efforts, and participating in integrative healthcare initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Communication: Conveys information accurately and efficiently. Written communication is direct, concise, and easy to understand. Decision-making: Gathers necessary information to make good and timely decisions. Uses sound judgment and instincts. Directing others/Delegation: Assesses other staff member abilities and provides coaching and recognition. Planning/Priority setting: Organizes tasks and objectives in order of importance, timing, and predicted results. Works within measurable goals and outcomes. Problem solving: Works systematically to solve problems. Develops reasonable and timely resolutions. Initiative: Takes prompt action to accomplish objectives. Seeks to resolve problems without being asked. Diagnosing oral diseases by appropriate examination, obtaining and interpreting x-rays of diagnostic quality, and completing indicated diagnostic testing. Promoting oral health and disease prevention through dental education and clinical quality measures. Creating treatment plans to maintain or restore the oral health of our patients while incorporating their desires and needs. Completing treatment plans in a competent, efficient manner while maintaining quality of care. Monitoring growth and development of the teeth and jaws. Performing oral health interventions in a professional, competent manner. Maintaining competency in skills and remaining current with professional practice guidelines. Providing referrals for a continuum of care into a specialty care setting. Maintaining accurate and up-to-date medical/dental records of all patients in accordance with Grace Health's policies and regulatory requirements. Keeps records that are adequately detailed, truthful, clear and accurate to support continuity of patient care and accurate billing (coding of diagnoses, services provided, and charges). Completes records in a timely manner to avoid delay in billing processes. Traveling to school-based clinics and other Grace Health Dental sites to meet operational needs. Providing clinical services and health education to improve oral health of students served in our school-based clinics. Reviewing and following all dental clinic protocols, policies, and procedures. Providing excellent customer service to all internal and external patients. Providing positive input with patients and families to ensure compliance with treatment recommendations. Exercising direct supervision of assigned/designated dental assistants and hygienists. Attending dental provider meetings and participating in topics of discussion. Providing professional consultation to other providers when needed. Participate in Grace Health Outreach health promotion/disease prevention activities, both on-site and off-site as required. Maintain all dental department areas in compliance with dental department protocols relative to infection control, exposure control, and safety issues. Follow CDC and OSHA guidelines for safety and infection control, including the use of Personal Protective Equipment and Universal Precautions. Follow proper disposal of all contaminated or potentially contaminated materials in accordance with state and federal regulations. Knowledgeable of clinical quality measures and works closely with quality assurance staff for reporting. Understands population health and works collaboratively with health care team to promote health and wellness. Collaborate with Dental Director and other professional staff members in development and periodic updating of standards of care, principles of practice, standing orders, clinical protocols, support staff job descriptions, and other dental policies. When possible, cooperate with professional and allied health training programs in developing on-site training opportunities for their students and residents. Assists in recruitment and orientation of new professional and support staff. Knowledge of legal and ethical standards for the delivery of dental care, including HIPPA compliance. Provide call coverage for after hours and weekends. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality incomes. Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel Maintains good attendance (daily, meetings, and other assignment tasks) Maintains timely documentation of all work assignments Maintains patient confidentiality Routinely keeps supervisor informed about attendance and job assignments Flexible in being able to multitask Works effectively and at an efficient pace Works cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Must have Dental or be license-eligible in the Commonwealth of Kentucky. Typically, this includes a Doctor of Dental surgery or Doctor of Medicine in Dentistry from an accredited university. DEA License Certified in CPR Additional experience, certifications, or licensing may be required. Willingness to comply with all local, state, and federal laws regarding dental and health care. Must be competent using electronic dental record. Must complete and maintain documentation of continuing education requirements. BENEFITS: Safe harbor 401(k) with match potential Paid time off Family friendly work environment Health insurance

SUMMARY: Prepare patients prior to physician examinations and assist in exams and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for greeting patient in waiting room and escorts them to the exam room. Prepare patients for examination; take vital signs (blood pressure, pulse, respirations, height, weight, and pulse oximetry). Document chief complaint, past medical surgical, social, and family histories and updates as needed in the patient's electronic medical record. Properly prepare the patient for the exam and assist the physician as needed with exams, ultrasounds, and procedures. Make certain that all pertinent pre-clinic laboratory or other pertinent data is in chart at time of visit (ex: hospital follow ups, Kaspers, etc.). Review and update immunization records. Have a working knowledge of setting up and assisting with minor surgery, suturing, casting, social service exams, gynecologic exams, toenail removal, and cryosurgery. Perform phlebotomy, urinalysis, and other in office laboratories. Prepare slides for urinalysis, KOH, and wet prep microscopic exam. Practice Universal Precautions at all times utilizing available safety equipment (gloves, masks, face shields, goggles, gowns, etc.). Maintain well-cleaned/sanitized and stocked rooms and laboratory area. Manage inventory of medical supplies and equip exam rooms with appropriate supplies. Clean and sanitize instruments regularly. Perform in-office diagnostic testing such as EKG, Diabetic Retinopathy and PFT along with CLIA waived testing. Have computer knowledge for operating lab computer to assist in entering laboratory tests and retrieving results of such. Be knowledgeable on all vaccines and injectable medications. Know how to properly administer injectable medications, using proper intramuscular, Subcutaneous, intradermal technique, proper needle size, and correct injection sites. Prepare and administer immunizations, allergy, or other injections. Assist with phone triage and scheduling patient appointments as needed. Have knowledge of closing office procedure-turn off equipment, clean exam rooms, clean instruments, restock exam rooms etc. Inform appropriate personnel on when supply inventory for exam rooms and/or lab are low. Maintain current license, and certification if applicable. Assist with lifting patients as needed, always using proper body mechanics and lifting techniques. Cover clerical positions with filing and telephone operations when employees are on break, lunch, and away for other absences when necessary. Obtain patient insurance pre-authorization for all medications, referrals and procedures. Perform all other duties as assigned. Must be detail-oriented and highly organized. Must maintain confidentiality at all times. Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations. Updates job knowledge regularly by participating in educational opportunities and /or reading professional publications. Strong communication skills must speak clearly and persuasively in positive or negative situations; listens and gets clarifications; responds well to questions. Must be knowledgeable on medications, disease processes, diets, etc. to effectively educate patients; and properly answer patient's questions. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide high quality patient care. Care coordination includes communicating professionally with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality outcomes. Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel. Maintain good attendance (daily, meetings, and other assignment tasks) Maintain timely documentation of all work assignments. Maintain patient confidentiality. Routinely keep supervisor informed about attendance and job assignments. Flexible in being able to multitask. Work effectively and at an efficient timely pace. Work cooperatively with providers, administration, and peers. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Pleasant personality Cooperative attitude Completed a recognized medical assistant program Strong written and oral communication skills Computer skills EDUCATION and/or EXPERIENCE: Must have a high-school diploma and either significant on-the-job experience or certification as a medical assistant. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC). We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, through access to compassionate, high-quality, primary health care for the whole person”. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Provide behavioral health consultation to children, adolescents, adults and families in order to improve psychosocial functioning. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide comprehensive assessment and diagnosis of behavioral health clients. * Provide effective treatment planning and assisting clients in successfully achieving goals. * Evaluate crisis situations and apply appropriate interventions. * Actively participate in meetings that support Grace CHC's integrated health care model to provide comprehensive care for clients. * Assist in the detection of “at risk” patients and development of plans to prevent further psychological or physical deterioration. * Assist the primary care team in developing care management processes such as the use of guidelines, disease management techniques, case management, and patient education to improve self-management of chronic disease. * Provide assessment, consultation, and brief intervention for psychological/psychiatric problems and/or disorders. * Teach patients, families, and staff care, prevention, and treatment enhancement techniques. * Monitor the site's behavioral health program, identifying problems related to patient services and making recommendations for improvement. * Supervise students within programs at the Bachelor's and Master's level, in addition to MSW's completing supervision requirements per the Kentucky Board of Social Work. * Adhere to post Master's requirements regarding supervision and practice; ethical guidelines, and board approved practice regulations. * Other duties as assigned. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality incomes. Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: · Adhere to Scope of practice standards promulgated by the Kentucky State Board of Social Work · Provide group, individual, or family therapy to clients as assigned · Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel · Maintain good attendance (daily, meetings, and other assignment tasks) · Maintain timely documentation of all work assignments · Maintain patient confidentiality · Routinely keep supervisor informed about attendance and job assignments · Flexible in being able to multitask · Work effectively and at an efficient pace · Work cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software. Requirements: * Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions. * Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions. *Should be comfortable with the pace of primary care, working with an interdisciplinary team, and have strong communication skills. * Good knowledge of psycho-pharmacology * Ability to design and implement clinical pathways and protocols for treatment of selected chronic conditions. EDUCATION and/or EXPERIENCE: Master's Degree in Social Work, Psychology/Psychological Associate, or as a Licensed Professional Clinical Counselor. Preferred candidates will have completed all required clinical supervision requirements for licensure. BENEFITS: Safe harbor 401(k) with match potential Paid time off Family friendly work environment Health insurance Wellness program Health savings account Pharmacy benefit Employee visits for medical services Dental insurance Vision insurance Life Insurance STD/LTD EAP & Work life services Voluntary benefits Hospital indemnity Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Summary: The clinic nurse is a care team member with unique responsibilities that touch all aspects of patient care. The clinic nurse embraces a team-based approach and is competent to function as an integral part of the patient care team. Nurses in this position can function in all care team job roles including care coordination, case management, and patient navigation. ESSENTIAL DUTIES AND RESPONSIBILITIES: Communication: Conveys information accurately and efficiently. Written communication is direct, concise, and easy to understand. Decision-making: Gathers necessary information to make good and timely decisions. Uses sound judgment and instincts. Directing others/Delegation: Assesses other staff member abilities and provides coaching and recognition. Continually monitors and oversees other support staff performance. Planning/Priority setting: Organizes tasks and objectives in order of importance, timing, and predicted results. Works within measurable goals and outcomes. Problem solving: Works systematically to solve problems. Develops reasonable and timely resolutions. Initiative: Takes prompt action to accomplish objectives. Seeks to resolve problems without being asked. Key Functions: Provides comprehensive nursing assessment and documents appropriately according to developmental level and emotional state. Assists provider with obtaining patient histories and anticipating current needs. Plans care by reviewing schedules and charts to proactively prepare for patient encounters. Knowledgeable of clinical quality measures and preventive health maintenance recommendations. Educate patients, family members, and other staff members in these areas. Performs nursing interventions in a professional, competent manner. Maintains competency in nursing skills and stays current with professional practice guidelines. Maintains strong knowledge base in medication management to include medication reconciliation, refills, immunization guidelines, etc. Understands population health and works collaboratively with the health care team to promote health and wellness. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality outcomes. Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the clinic and evidence-based guidelines for patient care. Maintains good attendance and adheres to staff requirements outlined in the Employee Handbook. Maintains timely documentation of all work assignments. Always maintain patient confidentiality. Routinely keeps supervisor informed. Flexible in being able to multi-task. Work effectively and at an efficient pace Work cooperatively with providers, leadership, and peers. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Communication Computer/Technology Conflict resolution Customer service Team building Time management Critical thinking Leadership EDUCATION and/or EXPERIENCE: Current license to practice nursing in the state of Kentucky. 1-3 years nursing experience preferred. Basic Life Support (BLS) certification required. Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Provide ongoing, extended case management as assigned. Coordinate care and referrals to wrap around services that support clinical care. This includes enrollment into insurance and benefit programs for which clients are eligible: transportation, housing, food, behavioral health specialty care and substance abuse treatment. In addition, making proactive contacts to improve patient outcomes and build relationships with health and social services agencies in the community. ESSENTIAL DUTIES AND RESPONSIBILITIES: Work with crisis intervention, complex and chronic mental illness, and substance abuse in a multi-disciplinary team setting. Work with underserved and/or transient populations. Work with patients who have co-occurring mental health, substance abuse, and physical health problems. Knowledge of general medical practice models and processes such as office procedures, medical records, health insurance, etc. Knowledge of clinical data collection and analysis strategies needs assessments and program development. Skilled in data collection, tracking, and monitoring. Effectively collaborate with other health professionals in a team setting, and work to develop procedures to promote integrated behavioral health access and care. Able to multi-task and complete a variety of tasks each day (e.g. phone calls, outreach, referrals, EMR documentation, etc.) Scheduling patients for Behavioral Health providers as needed. Other duties as assigned. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality outcomes. Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel Maintain good attendance (daily, meetings, and other assignment tasks) Maintain timely documentation of all work assignments Maintain patient confidentiality Routinely keep supervisor informed about attendance and job assignments Flexible in being able to multitask Work effectively and at an efficient pace Work cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Ability to be a resource for others and work with providers in the community, as well as knowledge of community resources. Ability to effectively engage clients by telephone or in person. Knowledge of HIPAA confidentiality requirements as they relate to health care and, specifically, behavioral health. Ability to offer understanding and respond effectively and with sensitivity to special populations, such as those defined by race, ethnicity, language, age, sex, sexual orientation, economic standing, disability, migrant and seasonal worker status, homelessness, people living with HIV/AIDS, and others. Knowledge of Word Processing software and database programs such as Excel, and the ability to enter information within the Electronic Medical Record. EDUCATION and/or EXPERIENCE: Masters in Social Work Preferred, B.S. degree in psychology, social work, counseling or related field, or equivalent education, training, and experience specifically in the behavioral science field considered. BENEFITS: Safe harbor 401(k) with match potential Paid time off Family friendly work environment Health insurance Wellness program Health savings account Pharmacy benefit Employee visits for medical services Dental insurance Vision insurance Life Insurance STD/LTD EAP & Work life services Voluntary benefits Hospital indemnity Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Summary: The Dental Manager leads day-to-day clinical and administrative operations for all fixed-site and school-based dental services. Working under the direction of the Director of Operations, clinical oversight from the Dental Director, and in collaboration with other Operations departments, Finance and Quality, the position ensures: Safe, high-quality, patient-centered care. Regulatory Readiness. Achievement of budgeted access, productivity, and revenue targets Continuous performance improvement in accordance with Grace Health’s mission. ESSENTIAL DUTIES AND RESPONSIBILITIES: Communication: Crafts concise, audience-appropriate messages; facilitates cross-departmental collaboration. Decision-making: Uses data, policy, and sound judgment to act quickly. Delegation/Coaching: Matches tasks to skills, provides feedback, and recognizes excellence. Process Improvement: Applies LEAN/PDCA to eliminate waste and improve throughput. Technology Proficiency: Advanced Epic Wisdom and MS Office skills; comfortable with SSRS, Epic Reporting Work Bench, Slicer Dicer and other reporting systems. Cultural & Spiritual Sensitivity: Delivers care consistent with Grace Health’s faith-based mission and the needs of vulnerable populations. Initiative: Takes prompt action to accomplish objectives. Seeks to identify and resolve problems without being prompted. KEY FUNCTIONS: Leadership and Staff Management Maintain an engaged, competent team by recruiting, onboarding, coaching, and evaluating all dental support personnel. Develop individual growth plans; initiate corrective action when needed. Forecast staffing levels using patient demand and productivity data. Model servant leadership and reinforce Grace Health values. Create and revise job descriptions of dental support staff. Oversee staff schedules; approve timesheets and PTO requests. Mentor and support dental leaders within the department. Operational Excellence Create, update, and enforce SOPs for clinical flow, infection prevention, instrument processing, equipment maintenance, and laboratory processes. Coordinate staff scheduling and leave approvals to optimize chair utilization and meet visit-length standards. Monitor operational data through reporting; intervene to resolve bottlenecks and optimize resource utilization. Develop and maintain policies and procedures; enforce policies and procedures with dental staff. Ensure dental equipment and supplies are maintained and managed appropriately. Develop and maintain dental laboratory processes to ensure efficient communication, use of resources, and compliance. Learns and understands all current operational workflows and processes for dental services; seeks out better processes and deeper understanding of workflows and technology for improvement. Quality, Safety, and Compliance Lead Quality Assurance and Infection Control initiatives for dental programs; ensure timely completion of audits and closure of action plans. Maintain continuous readiness for HRSA, OSHA, and other reviews/audits. Track adverse events, patient complaints, and risk exposures; reduce risks by collaborating with other departments to improve workflows and processes. Financial and Productivity Management Develop the annual dental budget in partnership with Finance and the Director of Operations; manage department based on expense and revenue targets. Produce routine KPI reports to monitor financial and productivity health, identify opportunities for improvement, and track progress towards goals. Monitor dental front-office and billing data (eligibility, prior auth, patient balances) to minimize leakage and maximize net collections. Drive utilization initiatives (outreach, recall systems, school consents) to achieve a high schedule fill rate. Strategic Planning and Program Growth Participate in strategic planning, service-line expansion, technology integration (e.g., Epic Wisdom enhancements), and facility upgrades. Conduct market and community-needs assessments; recommend new services and delivery models. Community and School-Based Services Ensure agreements are in place with current schools; seek out and obtain agreements with new opportunities for school-based services. Coordinate dental presence at outreach events, oral-health education, and follow-up care in our communities. Maintain compliance with Medicaid billing, documentation, and reporting requirements for school-based programs. Maintain relationships for services with community partners; seek out new opportunities to partner with community organizations to enhance oral health for our communities. Other Travels to service site locations to ensure compliance with policies and procedures, build relationships, and identify opportunities for improvement. Fills in for leaders or staff when staffing levels are low, as appropriate. Other duties as assigned OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality outcomes Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the clinic and evidence-based guidelines for patient care. Maintains good attendance and adheres to staff requirements outlined in the Employee Handbook. Maintains professional appearance. Maintains timely documentation of all work assignments. Maintains patient confidentiality at all times. Routinely keeps supervisor informed. Flexible in being able to multi-task. Work effectively and at an efficient pace. Work cooperatively with providers, leadership, and peers. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health’s mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Skill in organizing resources and establishing priorities. Ability to communicate effectively, both verbally and in writing. Ability to maintain quality, safety and/or infection control standards. Advanced working knowledge of the operations and administration of a dental clinic. Knowledge of dental supplies, equipment, and services. Ability to develop and maintain record-keeping systems. Ability to manage dental staff, including organizing, prioritizing, and scheduling work assignments. Knowledge of patient care protocols, procedures, regulations, and standards. Thorough understanding of dental front office operations, including reception/registration, scheduling, determination of eligibility, prior authorizations, and collection of co-pays/ outstanding patient balances. Thorough knowledge of dental insurance and billing operations. Understanding of fiscal management principles and procedures. Ability to make effective administrative/procedural decisions and recommendations. Knowledge of dental clinic accreditation, licensure and quality control regulations, policies, procedures, and standards. Skill in the use of computers with a Windows-based operating environment. Epic Wisdom expertise. Conflict resolution. Team building. Time management. Critical thinking. Displays outstanding leadership skills. Able to work effectively at all levels in a collaborative team environment. Able to offer guidance and supervision in a constructive and appropriate manner. Able to effectively lead staff meetings to review team progress in meeting financial and productivity goals for the dental program. Places high value on personal and departmental performance excellence. Excellent organizational skills. Professional manner and appearance. Outstanding customer service and interpersonal skills. Adheres to office dress code and standards of behavior. Maintains patient confidentiality. Responds professionally to high-pressure situations. Works independently with little to no supervision. EDUCATION and/or EXPERIENCE: High School graduate or equivalent required. Associate/bachelor’s degree in business or administrative certification in healthcare or public health related strongly preferred. At least 3 years of administrative/high level clerical experience. Experience with dental services or school-based health program is required. Basic Life Support (BLS) certification required. Participates in continued education. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC). We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, through access to compassionate, high-quality, primary health care for the whole person”. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. BENEFITS: Safe harbor 401(k) with match potential Paid time off Family friendly work environment Health insurance Wellness program Health savings account Pharmacy benefit Employee visits for medical services Dental insurance Vision insurance Life Insurance STD/LTD EAP & Work life services Voluntary benefits Hospital indemnity Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR bG76N970HV

The Human Resources Representative provides administrative support to the Human Resources Director on all personnel matters and supports the daily functions of the Human Resources (HR) department including recruitment, onboarding, employee relations, benefits administration, and compliance with HR policies and procedures. Essential Duties and Responsibilities: General Duties: Facilitate new hire orientation and onboarding processes, ensuring compliance with clinical credentialing and regulatory standards. Maintain accurate and up-to-date employee records in both paper and electronic formats. Support benefits administration including enrollments, changes, and general employee inquiries. Respond to routine employee questions regarding policies, procedures, and HR services. Assist in performance management tracking, including probationary evaluations and annual reviews. Help coordinate training, staff development, and wellness initiatives. Participate in audits, surveys, and reports related to HR compliance and healthcare standards. Support employee relations by maintaining confidentiality and professionalism when addressing concerns. Track and manage employee leaves of absence (FMLA, personal, medical, etc.). Assist with staff engagement and recognition programs. Maintain knowledge of current federal, state, and local employment laws. Recruitment and Onboarding: Managing the full-cycle recruitment process, including job postings, interviewing, and candidate selection Coordinating and conducting employee onboarding programs. Ensuring new hires have completed all necessary documentation. Benefits and Compensation: Administering employee benefits, such as health insurance, retirement plans, and leave policies. Assisting with payroll processing or resolving payroll issues. Ensuring employees understand their compensation and benefits packages. Record Keeping and Reporting Maintaining accurate employee records and HR databases. Generating HR reports and analyzing trends for management. Overseeing proper documentation of promotions, terminations, and other employee changes. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: • Pleasant personality • Cooperative attitude • Administrative skills • Written and oral communication skills • Organization skills • Computer skills • Financial management skills EDUCATION and/or EXPERIENCE: • Bachelor's degree required - Human Resources, Business Administration, or related field preferred. • 2 years of experience in an HR support role; healthcare HR experience highly preferred. • Proficient computer skills, particularly Word and Excel Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Summary: The dental assistant will serve an integral role in assisting patients of Grace Dental to achieve and maintain optimal oral health. The dental assistant will provide educational and clinical services, as well as perform clerical and maintenance tasks to ensure quality, efficient care. ESSENTIAL DUTIES AND RESPONSIBILITIES: Patient Interaction: Monitoring schedule to maintain efficient patient flow. Politely ushering patients from waiting area to treatment area Preparing patients for treatment (chair positioning, napkin placement, providing patient protective eyewear, etc.). Providing pre-operative and post-operative instructions. Addressing patient's chief complaint and any questions/concerns raised. Helping patients feel comfortable before, during, and after dental treatment. Guiding parents and patients through the process before treatment. Teaching patients' appropriate oral hygiene strategies to maintain oral health. Initiate referrals as needed by dentist and arranges appropriate follow-up. Acts as a communication link between dentist and front desk Providing superior customer service to all patients. Recognizing and responding to basic medical and dental emergencies. Monitoring patients while nitrous oxide is being administered Maintaining patient confidentiality through HIPAA compliance. Advocating for Grace Health and its respective mission. Participating in local community affairs and events including school screenings, presentations, events, and any opportunity to promote a positive image of Grace Health. Chairside and Expanded Duties Assisting: Preparing operatory for planned or emergency dental procedures. Documenting oral examinations, including reviewing/updating medical and dental history. Taking blood pressure and pulse measurements when needed Obtaining radiographic images using appropriate technique, as requested by dentist. Keeping all operatories appropriately stocked with needed supplies and instruments. Maintaining and sterilizing all equipment and instruments according to manufacturer and clinic guidelines. Cleaning clinic's evacuation system according to equipment guidelines. Properly disposing of hazardous and infectious waste per policy. Assisting dentist with a variety of treatment procedures using four-handed dentistry. Maintaining field of operation during dental procedures using retraction, suction, irrigation, drying, etc. Following universal precautions. Taking impressions (preliminary and final) and fabricating diagnostic casts. Performing other duties as assigned by dentist or supervisor. Office Management: Performing office management tasks. Maintaining equipment records for maintenance and operational purposes. Ordering clinical supplies. Cross training with front desk to provide coverage as needed Completing laboratory authorization forms. Preparing dental lab boxes and labeling for mailing. Developing system to manage lab cases and deliveries. Performing other duties as assigned by management. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality incomes Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel. Maintains good attendance (daily, meetings, and other assignment tasks). Maintains timely documentation of all work assignments. Maintains patient confidentiality. Routinely keeps supervisor informed about attendance and job assignments. Flexible in being able to multitask. Works effectively and at an efficient pace. Works cooperatively with providers, administration, and peers. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Basic computer skills are required. Experience with Dentrix software is preferred. Experience with Microsoft Word and Excel preferred. EDUCATION and/or EXPERIENCE: High school diploma. Completion of dental assisting program preferred. 1 year of dental assisting preferred. Licenses or Certifications: Radiography certificate Current CPR certificate Completion of dental assisting program certificate preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC). We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, through access to compassionate, high-quality, primary health care for the whole person”. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Payer Relations ManagerSummary: Management position responsible to assist the Director with planning, directing and coordinating the overall functions of the medical billing and coding office to ensure a health revenue cycle is sustained while improving patient, physician, and other customer relations. The position requires strong managerial, leadership, and business office skills, including critical thinking and the ability to produce and present detailed billing activity reports. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain a proficient working knowledge of CMS-FQHC billing and collection regulations, HRSA Compliance Manual, KY Medicaid FQHC Regulation and CLIA regulations. Ensure the activities of the Grace Health billing team (not limited to: Billing Work Queues, Follow up on Accounts Receivables, Manual Charge Entry, Refunds, Payment Posting, and Unapplied Credits) are performed in a manner consistent with the department's processes and are completed in a timely manner. Assist in the development, implementation, and sustainability of operating policy and procedures. Oversee hiring and supervision of personnel including work allocation, training, problem resolution, cross training and performance evaluation. Collaborate with Payers, ACO, Director of Quality and other Leaders to ensure processes are established to maximize Pay for Performance outcomes. Audit billing and collection processes to monitor and improve billing and collections operations and provide specific feedback as indicated; examples may include audits of new providers, new services, payers, hospital location, PPS rates, timeliness of A/R f/u, etc. Facilitate compliance audits when concerns are identified as well as coordinate ongoing compliance audits such as Consolidated Claims, VFC, or Annual Wellness Visits; work with leadership to ensure process improvement is implemented as indicated and refunds are issued if an overpayment is identified. Monitor compliance with timely submission of charges, lead efforts to address gaps, escalate gaps to CEO and CFO as indicated. Collaborate with Leadership to submit required reporting, such as cost report information and the quarterly Medicare Credit Balance report. Monitor and report outcome metrics to billing staff and leadership. Review and interpret operational data, including lag days, un-submitted charges, days in A/R, credit balance amounts. Demonstrate proficiency and expertise with the functions within the Electronic Health Record, Epic; maximize the utilization of the system's functions and reporting. Communicate concerns related to the Revenue Cycle to appropriate leadership and help develop process improvement as needed always ensuring sustainability. Work on special assigned projects. Participate in professional development activities and maintain professional certification as applicable. Ensure thorough communication and exceptional customer service with internal and external customers. Timely F/U with all patients inquires. Other duties may be assigned. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality incomes. Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel. Maintain good attendance (daily, meetings, and other assignment tasks). Maintain timely documentation of all work assignments. Maintain patient confidentiality. Routinely keep supervisor informed about attendance and job assignment. Flexible in being able to multitask. Work effectively and at an efficient pace. Work cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Excellent organizational, analytical and decision-making skills. Effective leadership and managerial skills. Exceptional customer service skills; must be able to establish and maintain effective working relationships with employees and other Grace Health leader. Effective written and oral communication skills. Highly organized work habits with ability to prioritize. Exceptional computer skills, including knowledge of the EMR/PM and Excel. EDUCATION and/or EXPERIENCE: Bachelor's Degree in related field. Minimum of three (3) years of experience in a health care setting. Management experience preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC). We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, thorough access to compassionate, high quality, primary health care for the whole person” regardless of ability to pay. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate. Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionSummary: The Patient Navigator serves as a liaison between patients, their families and healthcare professionals. They work closely, as a team, with the provider(s) to meet the needs of the patients and follows approved guidelines, protocols, and standing orders. The Patient Navigator is responsible, under the supervision of a pharmacist and in conjunction with providers, assisting with the needs of patients including, but not limited to, refilling prescriptions, preparing prior authorizations, completing DME and other forms requesting recertifications, and evaluating medication assistance programs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Respond professionally to a high volume of inbound calls/inbox tasks in a timely and efficient manner, following standard operating procedures. Works in collaboration of the Pharmacists on the process of reviewing and acting upon refill requests, utilizing the Grace Health approved protocols and raising any concerns with the Pharmacist. Schedule appointments following protocol or providers orders. Document all communication with patients and family in EMR. Inform patients or designated family member of lab/diagnostic results. Accurately establish and maintain patient medication profiles for review by the pharmacist. Consistently produce quality of work that is above average and meet service level expectations. Provide superior customer service to our patients and staff by treating them with respect and dignity while following Grace Health protocols and guidelines. Maintains HIPAA requirements. Proficient in current technology to provide tasks: entering and updating patient demographics, processing refills and discontinues, and documenting as needed. Practice active listening when speaking to patients to ensure the needs of the customer are met prior to completing the call. Escalate to Pharmacist/Lead any issues, concerns, or observations that may impact the patient. Collaborates with other departments such as diagnostics, referrals, scheduling, community outreach, Grace Health pharmacies, and outside pharmacies. Facilitates care with transportation services, home health agencies, physician offices, equipment companies, and nursing homes. Assist provider with completing DME, Guardianship, FLMA, and other forms for patient (or family when applicable). Complete preauthorization and patient assistant program requests. Document verbal order/advice from providers (sending documentation to providers to sign off). Maintain current license/certification(s), if applicable. Other duties as assigned. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high-quality care. Team members will participate in the review and evaluation processes of practice performance and help identify improvement opportunities. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel. Maintains good attendance (daily, meetings, and other assignment tasks). Maintains timely documentation of all work assignments. Maintains patient confidentiality. Routinely keeps supervisor informed about attendance and job assignments. Flexible in being able to multitask. Works effectively and at an efficient pace. Works cooperatively with providers, administration, and peers. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health’s mission and perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. SKILLS: Ability to effectively communicate both verbally and in writing. Attention to detail is key to ensure accuracy of information relayed and processed. Self-motivated and able to exercise independent judgement. Ability to manage multiple priorities. Adaptable to learning new systems and continual changes in practice environment. Team player with a customer-oriented approach and desire to assist people. Problem-solving skills and ability to follow through on tasks assigned. EDUCATION and/or EXPERIENCE: Required: High school diploma or equivalent. Preferred: Certified Pharmacy Technician, Nursing license, or Certified Medical Assistant. General computer skills. Customer service experience. PHYSICAL DEMANDS: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee occasionally is required to reach with hands and arms, stoop, kneel, crouch, or crawl, and taste or smell. The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC) in southeastern Kentucky. We provide primary health services to underserved, underinsured, and uninsured individuals. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky through access to compassionate, high-quality, primary health care for the whole person.” The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR TbVJDh4HUE

Summary: The OB/GYN is a physician who specializes in Women's Healthcare and is trained to target reproductive health, family planning, pregnancy, fetal development, labor and delivery, surgery, menopause, hormonal disorders, and disease as applicable. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Obtains and records information about patient's medical history. • Participates in administrative duties including maintaining EHR, documenting accurately, timely, and thoroughly in accordance with organizational standards and peer review. • Obtain and maintain privileges at local community hospitals • Provides outpatient treatment services in office location and inpatient obstetrics and gynecology services at partner hospitals. • Follows all policies and standard practices of the organization, partnering hospital, and guidelines of medical licensure. • Perform health screenings to include pap smears, pelvic, and breast exams. • Treats diseases of female organs. • Family planning to include birth control management and fertility issues as applicable. • Provides treatment of menopause and hormonal disorders to include testing, diagnosis, and treatment. • Monitor and treat patients during preconception, pregnancy, and childbirth. Includes prenatal advice on delivery and postnatal care. • Coordination with other providers for continuity of care. • Refers patients to medical specialist or other practitioner for specialized treatment. • Order, execute, or analyze necessary tests, screenings, biopsies, scans, etc. to effectively diagnose or provide information on patient's condition. • Administers or prescribes treatments and drugs and performs cesarean sections or other surgical procedures as needed or appropriate to specialty training to preserve patients' health and deliver babies safely. • Inoculates and vaccinates patients to immunize patients from communicable diseases. • Represents the organization during itineration, mission events, etc. • Strives to meet spiritual, mental, and emotional needs of patients as appropriate and available. • Oversee advance practice providers (Physician Assistants and Advanced Practice Registered Nurses). • Call coverage will be required for after hours and weekends. SUPERVISORY RESPONSIBILITIES: • Directly supervises assistants (nurses or medical assistants) especially those to whom medical tasks or procedures have been delegated. • Assists the Chief Medical Officer with performance improvement projects and with annual evaluations of directly supervised staff as needed or requested. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: • Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. • Team members must demonstrate excellent team communication and coordination to provide quality patient care. • Care coordination includes communicating with community organizations, health plans, facilities, and specialists. • Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. • Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. • Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. • All team members will be involved in the process of improving quality incomes. • Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. • Team members will participate in Grace Health's advocacy program. • On occasion, physicians may be required to provide cross coverage for other area providers. Due to the health professional shortage in this area covering non-health center patients for other providers can be required to cover sickness or vacation. This cross coverage is provided to ensure ongoing medical care of community patients. GENERAL DUTIES: • Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel • Maintains good attendance (daily, meetings, and other assignment tasks) • Maintains timely documentation of all work assignments • Maintains patient confidentiality • Routinely keeps supervisor informed about attendance and job assignments • Flexible in being able to multitask • Works effectively and at an efficient pace • Works cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Must be able to read, write, and speak English at a high level of proficiency. EDUCATION and/or EXPERIENCE: Must be licensed as a Medical Doctor in the Commonwealth of Kentucky and hold a class 2-5 certification with the Federal Drug Enforcement Agency (DEA). Typically, this includes a Doctor of Medicine degree from an accredited university and documented clinical rotations, residencies, fellowships, etc. Completed residency is strongly preferred. Board Certified in Obstetrics and Gynecology 4-year OB-GYN residency 2 plus years practicing medicine in a hospital or private practice Current BLS/CPR certificate PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; sit; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC). We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, through access to compassionate, high-quality, primary health care for the whole person”. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. BENEFITS: Safe harbor 401(k) with match potential Paid time off Family friendly work environment Health insurance Wellness program Health savings account Pharmacy benefit Employee visits for medical services Dental insurance Vision insurance Life Insurance STD/LTD EAP & Work life services Voluntary benefits Hospital indemnity Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Summary: This role supports providers by working to the fullest extent of their licensure. The triage nurse works closely, as a team, with the provider(s) and other clinical staff, to meet the needs of the patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reviews results and records in Provider(s) PAQ. Helps prioritize routine, urgent, and emergent needs. Work from approved guidelines, protocols, and standing orders. Notifies patients of normal results. Answer incoming patient calls obtaining information necessary for appropriate physician action. Promptly return any patient calls with instructions from physicians, working toward the goal of 30-minute return time. Answer pharmacy calls regarding patient's medications and call in any refills or new prescriptions ordered by physicians. Obtain physician's response to requests for medication. Make referrals to outside medical facilities at request of physician for patients, not completed by the referral coordinator(s), as needed. Works with referral coordinator(s), hospital tracking, case managers, and other support staff. Follow through with physician's instructions regarding follow-up of laboratory results, medication changes, follow-up appointments, and referrals. Acts as a resource person. Maintain current license and certification, if applicable. Perform all other duties as assigned. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high-quality care. All team members will be involved in improving quality outcomes. Team members will participate in reviewing and evaluating practice performance and helping identify opportunities for improvement. Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel. Maintain good attendance (daily, meetings, and other assignment tasks). Maintain timely documentation of all work assignments. Maintain patient confidentiality. Routinely keep the supervisor informed about attendance and job assignments. Flexible in being able to multitask. Work effectively and at an efficient pace. Work cooperatively with physicians, administration, and peers. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. SKILLS: Pleasant personality Cooperative attitude Medical assistant training, or equivalent with experience in telephone triage Written and oral communication skills Computer skills EDUCATION and/or EXPERIENCE: Must have a high school diploma and significant medical office experience, certification as medical assistant, or nursing license. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms, stoop, kneel, crouch, or crawl, and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC). We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, through access to compassionate, high-quality, primary health care for the whole person.” The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Provide behavioral health consultation to children, adolescents, adults and families in order to improve psychosocial functioning. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide comprehensive assessment and diagnosis of behavioral health clients. • Provide effective treatment planning and assist clients in successfully achieving goals. • Evaluate crisis situations and apply appropriate interventions. • Actively participate in meetings that support Grace Health's integrated health care model to provide comprehensive care for clients. • Assist in the detection of “at risk” patients and development of plans to prevent further psychological or physical deterioration. • Assist the primary care team in developing care management processes such as the use of guidelines, disease management techniques, case management, and patient education to improve self-management of chronic disease. • Provide assessment, consultation, and brief intervention for psychological/psychiatric problems and/or disorders. • Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions. • Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions. • Confidence and comfort with the pace of primary care, strong communication skills and the ability to work with an interdisciplinary team. • Teach patients, families, and staff care, prevention, and treatment enhancement techniques. • Monitor the site's behavioral health program, identifying problems related to patient services and making recommendations for improvement. • Supervise students within programs at the Bachelor's and Master's level if applicable. • Adhere to post Master's requirements regarding supervision and practice, ethical guidelines, and board approved practice regulations. • Other duties as assigned. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: • Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. • Team members must demonstrate excellent team communication and coordination to provide quality patient care. • Care coordination includes communicating with community organizations, health plans, facilities, and specialists. • Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. • Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. • Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. • All team members will be involved in the process of improving quality incomes. • Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. • Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: • Adhere to Scope of practice standards promulgated by each practitioners assigned board • Provide group, individual, or family therapy to clients as assigned • Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel • Maintain good attendance (daily, meetings, and other assignment tasks) • Maintain timely documentation of all work assignments • Maintain patient confidentiality • Routinely keep supervisor informed about attendance and job assignments • Flexible in being able to multitask • Work effectively and at an efficient pace • Work cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software. Requirements: • Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions. • Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions. • Should be comfortable with the pace of primary care, working with an interdisciplinary team, and have strong communication skills. • Good knowledge of psycho-pharmacology. • Ability to design and implement clinical pathways and protocols for treatment of selected chronic conditions. EDUCATION and/or EXPERIENCE: Master's Degree in Social Work, Psychology/Psychological Associate, or counseling. Valid Kentucky license as a Clinical Social Worker/Licensed Clinical Social Worker (CSW/LCSW), Licensed Psychologist, or Licensed Professional Clinical Counselor (LPCC/LPCA). Preferred candidates will have completed all required clinical supervision requirements for licensure. When applicable, certifications and/or completed training in relation to childhood trauma/ADHD/play therapy is strongly preferred. PHYSICAL DEMANDS: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee occasionally is required to reach with hands and arms, stoop, kneel, crouch, or crawl, and taste or smell. The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC). We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, through access to compassionate, high quality, primary health care for the whole person.” The work environmental characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. BENEFITS: Safe harbor 401(k) with match potential Paid time off Family friendly work environment Health insurance Wellness program Health savings account Pharmacy benefit Employee visits for medical services Dental insurance Vision insurance Life Insurance STD/LTD EAP & Work life services Voluntary benefits Hospital indemnity Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.