Help Desk Technician
Graham-Windham Inc. job in New York, NY
The new help desk technician is a team player who be responsible for helping to manage Graham Windham's IT operations and network infrastructure.
Responsible for helping to managing the day-to-day operations of network infrastructure, including configuring, diagnosing, repairing, upgrading, and optimizing all computer systems, equipment and services.
Ensures that all help desk requests responded to and handled in a timely manner
Provide technical assistance and customer support related to computer systems, hardware, and software.
Create and maintain network users/permissions.
Provide staff with technical training where required.
Assist with the research, implementation and deployment of current/future software and hardware projects.
Troubleshoot network performance issues, as well as analyze and resolve wireless local area networks (WLAN) hardware/software problems in a timely and accurate fashion,
Ensures asset tracking for IT related equipment is accurately maintained
Install and configure computer network equipment.
Travel will be required for on-site hardware and software maintenance
Occasional evenings and weekends and over-time may be required to meet deadlines.
Minimum Requirements
Bachelor's Degree in Computer Science or Four years of applicable experience and/or equivalent experience
Experience with enterprise-level LAN, WAN, and WLAN engineering, design, and implementation
Proven experience with network capacity planning, network security principles, and general network management best practice
Managing a Windows network environment and Active Directory
Strong knowledge of network management and analysis tools
Knowledge with Azure/Office 365 hybrid environment is a plus
Lifting and transporting of moderately heavy objects, such as computers, printers and peripherals
Competencies.
Ability to quickly learn technologies and products using documentation and internet resources.
Good written and oral communication skills; good interpersonal skills
Self-motivated and directed, with keen attention to detail
Proven analytical and problem-solving abilities
Experience working in a team-oriented, collaborative environment.
Full-Time Position; Salary commensurate with experience and qualifications. Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.
Full or Part Time
Full-Time
Salary
Commensurate with experience
Location
One Pierrepont Plaza, Brooklyn
Disclaimer:
Job descriptions and specifications are not intended and should not be construed to be an exhaustive list of all responsibilities, skills or working conditions associated with a job. They are intended to be an accurate reflection of the principal requirements of the position
EOE
Auto-ApplyEducation Specialist - Middle School
Graham-Windham Inc. job in New York, NY
Regular Full-time
Harlem, NY
About Graham Windham
In full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth and families who are overcoming some of life's most difficult challenges and obstacles by helping to build a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 600 full-time employees serving children and families in multiple programs throughout Westchester County, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience.
Graham Windham is the first organization in New York City to implement Solution-Based Casework. Solution-Based Casework helps children and families to be the solution to the seemingly insurmountable problems in their lives, from generational cycles of poverty, abuse, and neglect to unemployment, domestic violence, and severe health problems. By recognizing and reinforcing their innate strengths and ability to cope, we at Graham Windham empower them to take the lead in making change in their lives.
About the Position:
The Middle School Educational Specialist will provide comprehensive educational advocacy and support to help students perform at grade level, gain promotion to the next grade and enter quality middle schools and high schools. The Specialist will provide assistance to youth directly and to case planners and parents/caregivers, as well as foster and kinship parents to meet the educational needs of 5
th
through 8
th
graders.
Duties & Responsibilities include (but are not limited to):
· Work with up to 50 5th through 8th graders and their families and case planners
· Provide educational advocacy to ensure students are receiving the supports/services they need to succeed in school.
· Provide individualized assistance with the high school selection processes to 7th and 8th grade students and their families. The Specialist will ensure that all students apply to high performing, best-fit schools, and will track these schools through an online platform once they are submitted.
· The Specialist will provide individualized assistance to all 5th grade students and families with the middle school selection process.
· Refer all students in need of academic help for tutoring and follow up with Tutor/Coaches regarding the students' performance, needs, and any concerns.
· Refer all students with advanced skills to supports for Specialized High School test prep and support applications for middles schools with honors programs and for Screened High Schools.
· Use an online platform to monitor and update academic milestones as it relates to attendance, service and support, tutoring and individualized education curriculum, and record progress in Connections.
· Connect students to afterschool and summer extracurricular activities.
· Coordinate with Case Planning Teams and families, as needed.
· Participate in Family Team Conferences and provide guidance and support surrounding the educational needs of the youth.
· Common educational advocacy services provided by the Specialist:
· Special education support and advocacy, include requesting evaluations, participating in Individualized Education Program (IEP) meetings, monitoring service implementation, and helping families exercise their due process rights;
· Disciplinary support and advocacy; Truancy prevention and support; Tutoring referrals;
· School enrollment and transfers, including participating in best interest determinations and securing transportation when students enter foster care or move between foster care placements;
· Referrals to other services/supports, as needed.
Qualifications:
Bachelor's Degree required; Minimum one year experience working with the educational school system; Knowledge of NYC DOE policies; Solution-focused and Dependable: Works with others to solve problems, acknowledges mistakes and successes, and follows through on commitments; Respectful: Has strong personal integrity and wants to participate in a culture that celebrates vibrant and diverse spiritual and ideological perspectives, racial, ethnic, and gender identities, and sexual orientations; Ability to work collaboratively across many systems and stakeholders; Excellent verbal and written communication skills, especially for client advocacy; Ability to work independently; Computer application proficiency, including CONNECTIONS system, Microsoft Outlook and Word
Full-time position; salary $43,000 in accordance with qualifications. Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.
EOE
Auto-ApplyAssistant Residence Manager
Spring Valley, NY job
Job Description
Abbott House is seeking a committed assistant manager to join the Services for People with Developmental Disabilities (SPDD) team. In this role you will be support the Residence Manager in supervising and coordinating operations of the facility.
About Abbott House
Abbott House is an innovative community-based organization that helps children, families, adults and people with intellectual and developmental disabilities with complex needs build lasting foundations for a promising future. We operate programs in the New York Metropolitan area and Hudson Valley.
Duties & Responsibilities:
Ensure that the safety and well-being of the consumers is maintained at the highest level possible.
Assures compliance with the 624 regulations and adheres to Abbott House policy and procedures for insight reporting.
Coordinates medical appointments (post on medical calendar)
Reviews and signs off on all medical consults
Completes bi-weekly medication/medical supply inventory check
Reviews all MAR's to monitor for medication administration compliance, MD orders, monthly blood pressure checks (as documented).
Supervision of direct care staff as it relates to data collection, active treatment and compliance with Abbott House policy and procedures.
Overall responsibility for consumers in the absence of the Residence Manager
At the Direction of the Residence Manager, assists with the evaluation of staff performance.
In the absence of the Residence Manager reviews timesheets for accuracy, and forwards them to the Unit Administrator along with budget tracking sheets and per diem sheets
Assists in coordinating consumer financial expenses, i.e. clothing allowance, personal allowance, and the household budget
Assists Residence Manager in conducting staff and resident meetings
Prepares written reports as requested
Attends meetings as required
Works a varied schedule of evening, day and weekend hours
Responsible for assisting in training of Direct Care staff as required by supervisors
Assists in maintaining a clean physical environment and performs related work as required
Participates in in-service training modules as scheduled
Will complete other tasks assigned
Assures community inclusion, recreational activities are scheduled and implemented
Any other related duties as required.
Educational Requirements:
BA preferred. High School diploma plus two years experience working with people with developmental disabilities required.
What We Offer:
Health Insurance
Dental insurance
Life Insurance
Employee assistance program
Flexible spending account
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance
Professional growth opportunities
Employee Recognition Awards
Auto-ApplyKinship Home Finder
Graham-Windham Inc. job in New York, NY
About Graham Windham
In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 600 full-time employees serving children and families in multiple programs throughout Westchester County, Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience.
Graham Windham is the first organization in New York City to implement Solution -Based Casework (SBC). Solution -Based Casework helps children and families to be the solution to the seemingly insurmountable problems in their lives, from generational cycles of poverty, abuse, and neglect to unemployment, domestic violence, and severe health problems. By recognizing and reinforcing their innate strengths and ability to cope, we at Graham Windham empower them to take the lead in making change in their lives.
About the Program
At Graham Windham our Family Foster Care programs help children to get back to their families, adopted into a new family or connected to someone who is willing to be an anchor for children, throughout their childhood and into adulthood. To help us do that, we have hundreds of loving & highly qualified foster parents primarily in Brooklyn, Manhattan, the Bronx and Westchester County- who serve as our foster children's substitute family.
About the Position
The Kinship Home Finder Specialist will search for and identify maternal and paternal relatives and fictive resources for children placed in non-kinship homes in our Community foster care and TFFC programs, within 30 days of placement with Graham using the Family Finding Model. Work in collaboration with case planners to engage and support kinship families through coaching and facilitation of support groups specifically for Kinship resources.
Identify kinship resources for children in non-kinship placements. Build relationship by having regular contact with kin/fictive resources to develop openness and trust. Builds a network with persons close to and knowledgeable about the child, and maintain regular and on-going contact with them.
Engage in recruiting Kinship foster parents, by utilizing data base, social media, etc.
Provides family search efforts by implementing the process of identifying, locating, and contacting persons with whom the child already has, or had, a bond or positive relationship with, with the knowledge and approval of the child's caseworker.
Prepares and submits reports, calendars and other deliverables as required by agency supervisor, NYC Children's Services and/or OCFS. Assures scheduling, monitoring and tracking of all possible kinship resources.
Facilitate and scheduled 30 day conference with case planning team to discuss the outcome or barriers in identifying kinships. Tracks all identified kinship resources until placement. Actively participate in the Initial placement conference for non-kinship cases
Maintain and update foster parent “soft” files and CONNECTIONS records by completing related reports and inputting data in a timely fashion.
Collaborate and work with families, case management team (Case Planner, Supervisor and/or Director) in identifying next to Kin
Participate in weekly supervision sessions with supervisor to discuss status and progress of identifying Kinship resources, etc. as well as to apprise of any impending problems and/or unresolved issues.
Participate in staff meetings, seminars and training as scheduled; maintains and applies a current knowledge of internal and external regulations and policies applicable to foster care and adoption.
The core of the kinship finder is to continuously assess, connect and sustain family relationship.
Schedule and facilitate monthly Support groups
Position Requirements:
Bachelor's in Social Work, Education, Psychology or related field required, Master's preferred.
Minimum 2 years' experience working with children and families. Experience adoption recruiter and Home finder preferred.
Experience with NYC child welfare programs and ACS requirements.
Computer literate, MS Office; NYS Connections.
Excellent time management, organizational, relationship building, active listening, problem-solving and presentation skills.
Energetic, self-directed and goals-focused approach to the work with young children and families.
Ability to travel within the NYC area to prospective and active foster homes (the five boroughs of New York, Westchester County, and Long Island.)
Candidate must be flexible as evenings hours may be required
Bilingual Spanish/English preferred.
Valid NYS driver's license a plus.
Competencies & Traits:
Dedication for working with at-risk children and youth and their families
Mission focused on helping children and families have the opportunity and preparation to succeed in life.
Models and promotes dependable, responsible, professional and accountable behavior; promotes positive program norms and teamwork primacy; supports program mission and philosophy; effectively integrates with other disciplines; models enthusiasm and participation in program activities.
Demonstrated ability to successfully navigate bureaucracy
Demonstrated ability to collaborate within a team and to build and maintain strong relationships with internal staff and external care providers Ability to work with diverse populations (including LGBTQ) and cultures, process information and respond appropriately.
Demonstrated ability to meet tight deadlines. Ability to multi-task.
Ability to work and communicate with senior levels.
Must be hospitable, flexible, a team player, and have a passion for serving children and families.
Possess a strong belief in people's ability to grow and change; forge a mutually respectful partnership with persons served and their families.
Full-time position; salary commensurate with experience. Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.
EOE
Auto-ApplySupervisor Care Coordination
Graham-Windham Inc. job in New York, NY
Supervisor Care Coordination
Program: Care Coordination (Art 29i Health Facility)
Reports to: Director of Care Coordination
Position Type: Full Time
Graham Windham seeks dynamic child and adolescent medical and behavioral health supervisors to join our growing Care Coordination department! The Care Coordination Supervisor works closely with their team to ensure consistent provision of high quality assessments, interventions, referrals, linkages, monitoring and service planning for all children/ adolescents in foster care. The Care Coordination Supervisor compiles and maintains programmatic data reports and builds relationships with all the available behavioral health programs across Graham to align services that promote access to care and enhanced health outcomes for all children and their families. The Care Coordination Supervisor provides clinical and administrative supervision for a team delivering care based on an integrated medical and behavioral health service delivery model. They will advocate for the provision of therapeutic services to all children in Foster Care, which meet optimal standards for clinical excellence.
Duties and Responsibilities:
Provides clinical and administrative supervision to a unit of Nursing and/or Clinical Care Coordinators to monitor performance, provide training to teach new skills and maintain strong workflow practices, coaches to improve performance outcomes and promotes staff self-care/wellness
Assists in the planning and implementation of monthly program management tools to promote continuous feedback about operations and to develop best practices and support department outcomes.
Acts as a resource to the Care Coordination department and other agency stakeholders in the child/adolescents life by: suggesting preventative care, physical, mental, behavioral health and wellness initiatives/programs/services/resources, and community supports.
Participate in organizational service planning meetings as appropriate such as the High Risk meeting to ensure that the best provision of services is available and offered to children and families.
Utilize various EHR (Electronic Health Record) systems for scheduling, uploading, and tracking of medical and behavioral health information. Maintains patient/employee confidentiality in the management of protected health information. Oversees documentation and signing all counseling and pscyho-education services, assessments, reassessments, referrals and follow-up in the child's record/chart. Ensures appropriate signatures and dating of forms and entries by supervisees including those made in the electronic records.
Ensure individualized treatment plans, activities and required documentation are aligned with child's goals and in compliance with Art 29i Health Facility and ACS requirements.
Attain a comprehensive, working understanding of person-centered treatment planning and availability of behavioral health services to ensure all supports and interventions that are offered to children/adolescents in foster care have been accessed internally and via external community providers.
Promote evidence-based wellness, prevention, and treatment practices for a variety of health and behavioral health disorders in order to achieve optimal outcomes for children/adolescents in foster care
Develop productive and results oriented relationships with mission critical persons internally within Graham as well as external community partners and resources.
Ensures adherence to all applicable county, state, and other regulatory bodies
May be required to perform other duties as assigned or perform other duties when necessary.
Position Qualifications:
LMSW, LCSW, LMHC, LMFT, RN, Clinical Nurse Specialist, NP (Preferred not required)
(3+) years direct experience working with youth and families in the mental health field
Previous experience supervising medical, mental health and/or social work professionals preferred. Prior clinical experience with children/ adolescents/ families.
Demonstrated understanding of how to create and manage services for multiple stakeholders including children and adults.
Practical and strong decision-making skills.
Excellent communication, time management and organizational skills
Bilingual Spanish/English preferred.
Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.
EOE
Auto-ApplyProgram Director - Community Partnership
New York, NY job
Title: Director, Community Partnership (CP) Reports to: Vice President, Community Resource Programs Hours: 35 Hours/Week; Exempt Schedule: 9 am- 5 pm or 10 am - 6 pm, required evenings and weekends Salary: $70,000$75,000/Year
Program Overview:
The Community Partnership (CP) in East New York organizes local service and civic organizations, along with community residents, to provide primary prevention networks and resources for the benefit of the community.
Key components of CP include:
* Building partnerships
* Coordinating service referral and utilization
* Building community capacity and social capital support
* Community knowledge sharing
* Collaboration with ACS and other city agencies
The Director will supervise all services offered by CP, ensuring professionalism and compliance with agency policy and contractual commitments. While there is an existing CPP network in East New York, the Director will be responsible for building out a new model for collaboration, community engagement, and service delivery.
Major Duties:
* Directly supervise Community Organizer and Community Ambassador staff
* Build strong relationships with current CP members and recruit new members to the CP network
* Work with the CP Board to further create a governance team with appropriate skills
* Design and implement outreach and service delivery efforts that reach the East New York Community
* Organize and facilitate monthly meetings and work group activities of the CP network
* Organize monthly trainings for community members and service providers on best practices in youth and family development and community development
* Develop and implement staff training in collaboration with the Vice President that is conducive to staff learning needs and responsive to service delivery and advocacy in the community
* Implement agency policy and procedures
* Maintain community outreach in the designated community district to enhance services and maintain program impact
* Oversee program evaluation and quality improvement activities in coordination with the Program Evaluation and Planning (PEP) Department
* Lead analysis of process and impact indicators, while developing recommendations with stakeholders in coordination with the PEP Department
* Monitor program budget
* Ensure all Administration for Childrens Services (ACS) contract obligations are met
* Represent agency on relevant internal and external coalitions, committees, and workgroups
* Ensure physical site is maintained in accordance with agency standards, including coordination of space, administrative, and supervisory coverage
* Work collaboratively with other programs in the Community Resource Division, Community-Based Programs, and GSS as a whole
* Perform other responsibilities as assigned
Qualifications:
* Bachelors degree required; Masters degree preferred
* Self-starter with creativity and innovation
* 5 years of advanced supervisory experience
* Experience living or working in the East New York Community preferred
* Must be able to be flexible to work required evenings and weekends
* Strong administrative, community organizing, planning, and social work skills
* Bilingual Spanish preferred
Human Resources Clerical Assistant (Full Time)
Graham-Windham Inc. job in New York, NY
About Graham Windham
In full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth and families who are overcoming some of life's most difficult challenges and obstacles, by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world.
About the Human Resources Department
The Human Resources' department manages the Recruitment, Hiring, Compensation & Benefits and other service needs for the 600+ personnel who comprise its workforce. The department's staff and managers focus on data-driven strategies to advance its goals of excellent customer service and of supporting broader organizational goals of workforce and service excellence.
About the Position
Graham Windham seeks an organized and detail oriented Human Resources Clerical Assistant to support the department under the supervision of the Director of Talent & Business Operations
.
The successful candidate will demonstrate a high capacity for managing clerical, office management, customer service, special projects and related tasks. S/he must possess the ability to successfully manage several projects simultaneously in fast-paced work environment. Proven ability to plan and deliver high quality work within deadlines and the ability to work collaboratively and effectively on a team with peers and across programs
Duties and Responsibilities
The HR Clerical Assistant responsibilities span, but are not limited to, the following areas:
· Provide clerical support in the Operations, Talent Management, and Employee Relations &
Onboarding functions.
· HR Operations & Compliance Management:
Under the guidance of the Director for Talent & Business Operations will assist in continuing to maintain and further enhance the HR's compliance management program. Monitor activities such as random file reviews and compliance reports. This ensures that Graham Windham continues to achieve and maintain compliance with local, state and federal HR and contractual regulations by maintaining organized and compliant electronic and paper records. Ensure compliance with areas including but not limited to the Health Insurance Portability and Accountability Act, US Citizenship; Immigration Services.
Provide assistance with HR's FY'23 Records Management Plan, working in collaboration with Benefits and Operations to reorganize the personnel file room.
Create, assemble and manage personnel files. Ensure timely and organized filing and record-keeping of employees' documents including background clearances, I-9 Verification and Wage Notice.
Provide assistance with HR's annual archive project, preparing personnel records for transition to our storage unit.
Responding to requests for information and correspondence including, personnel files for audits or special investigations.
Assist in creating employee IDs.
· Support special projects and other assignments:
Assist with conducting backgorund clearances.
Post vacancies on varied job boards and cheduling phone screen and pre-employment appointments for prospective candidates.
Conduct background clearances.
Provide assistance with maintaining the various HR logs including the Processing and Hiring Trackers.
Assist wiht employment verifications.
Desired Qualifications
· High School Diploma Required. Bachelor's degree preferred
· Minimum 2 years of experience working as an Administrative or Project Assistant in Human Resources or in
an Executive Office.
Core Competencies:
· Strong verbal and written skills communication skills
· Excellent Computer skills (Excel, Word, PowerPoint, Outlook)
· Ability to be flexible and to multitask
· Ability to respond to telephones and other auditory stimulation
· Ability to evaluate/interpret information and make independent judgments/decisions.
· Excellent time management, organizational, relationship building, active listening, problem-solving and
presentation skills.
Working knowledge of ADP Workforce Now is a plus.
Position Type
Full Time
Salary
$21/Hour. Commensurate with experience
EOE
Auto-ApplyLifeguard - Truman Beacon
New York, NY job
Lifeguard monitors activities in swimming areas to prevent accidents and provide assistance to swimmers by creating a safe environment. Reports to: SENIOR PROGRAM DIRECTOR Hours: 15-20 Hours/Week; Non-Exempt (Seasonal )
Major Duties:
Cautions swimmers regarding unsafe areas.
Rescues swimmers in danger of drowning and administers first aid.
Maintains order in swimming areas.
Conducts or officiates swimming meets.
Provides swimming instructions when directed.
Works closely with the Aquatics Director, the Camp Director, and staff to provide a safe environment for the campers.
Perform other duties as assigned.
Qualifications:
High School diploma preferred.
Must have a CPR for the Professional Rescuer certification issued within the last 365 days, an unexpired Lifeguard certification, or be willing to obtain before the commencement of employment., as per NYC DOHMH regulations.
Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crains New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! General Requirements: All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.
Program Performance & Planning Internship
Graham-Windham Inc. job in New York, NY
About Graham Windham
In full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth and families who are overcoming some of life's most difficult challenges and obstacles, by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world.
Program Performance & Planning Intern
Program Performance and Planning (PPP) advances a culture of learning, strategic program development, and data-driven performance management in pursuit of the agency's mission and vision, which is: in full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth and families who are overcoming some of life's most difficult challenges and obstacles, by helping to build a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. PPP partners with program managers to select and develop new interventions, analyze and interpret data, assess model fidelity and program effectiveness, train and coach staff, and develop program resources and fundraising.
Qualifications:
Must be motivated, organized, and possess good communication skills
MSW Student Preferred
Preferably full time or part time college students
Project assignments will include, and are not limited to:
Aggregating parent, youth, and family and staff feedback from both customer service satisfaction surveys and from parent and youth roundtables as well as staff Town Hall meetings.
Aggregating Case Record Reviews for Foster Care, Preventive, Mental Health, Health Homes and Care Coordination to share information on the quality of practice, model fidelity and Medicaid compliance.
Assist with advocacy initiatives and new program development
Shadowing Senior Leadership within Program Performance Planning to observe and participate in discussions around strategic planning, monthly management meetings, birth parent, foster parent and direct practice roundtables.
Prospect research for potential funding sources.
Support of the Learning and Practice Proficiency Team (Training & Staff Development/Coaching).
Intern will gain field work experience and knowledge in the following areas:
How to clean and analyze data
How to tell a story using data
How to translate that information into user friendly graphs and tables and how to use that information to support best practice
How to develop and implement new approaches and advocate for public funding and support for those approaches.
Auto-ApplyFacilities Associate II
Graham-Windham Inc. job in New York, NY
Title:
Facilities Associate Level 2
Department: Administrative Services
Reports to:
Operation Manager
__________________________________________________________________________________________________
Principal Objective:
Graham Windham is seeking an experienced Facilities Associate Level 2 at our 1946 Webster Avenue Bronx, NY 104. This individual must have a broad knowledge and understanding of facilities including maintenance and energy management.
Properly maintain the facility infrastructure equipment to include, but not limited to, HVAC equipment and associated control systems, domestic hot and cold water distribution systems, normal/emergency power distribution systems and associated equipment, fire/life safety, carpentry, plumbing, painting, wall coverings, flooring, and masonry.
Performs routine and emergency repair and maintenance on structures and equipment in assigned areas. Performs minor repairs from verbal or written requests. Assists other facility personnel as required by workload or emergency situations, including inclement weather conditions. Detects and reports faulty equipment, improper operations, or unusual conditions to proper Supervisor. Assists in maintaining records to ensure compliance with local, state, and federal regulations. Follows all standards and prescribed safety regulations, including responding to emergency calls.
Specific Job Knowledge, Skills and Abilities
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Possesses competent knowledge of the use and care of tools and equipment used in facility and grounds maintenance.
Working knowledge of basic hand tools and other equipment.
Considerable knowledge of OSHA standards and application for working with chemicals.
Ability to lift, grasp, and/or carry supplies or equipment weighing up to 75 lbs.
Ability to climb stairs and ladders and work at heights up to approximately 25 feet.
Knowledge of wall finishing, painting, wall covering, plastering, plumbing, and architectural finishes.
Maintain inventory of supplies needed to perform job function.
Report major deficiencies and items which cannot be readily repaired, to the direct Supervisor.
Clean designated building areas (which includes but not limited to sweeping, mopping, dusting vacuuming and wiping down common areas thru-out shift).
Responsible for high traffic areas including Main entrance, elevators, stairwells and Lobby areas
Responsible for sanitizing and disinfecting of rest rooms, conference rooms and family meeting areas thru out the shift.
Responsible for garbage (Including recyclable, ensuring that garbage is placed out on appropriate days)
Responsible for the maintenance of the outside of the building areas as needed.
Supportive Functions
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company.
Monitor and maintain cleanliness and organization of assigned work areas.
Attendance and participation in scheduled meetings. Maintains the confidentiality and security of all data and information relating to the facility. Abides by all relevant facility policies and procedures.
Assists in the development, implementation, and maintenance of the property's ongoing energy conservation programs.
This position requires training in the following areas: blood-borne pathogens, fire safety, right-to-know, hearing protection, and chemical hygiene.
Performs all other duties as assigned by Supervisor.
Competencies & Character Traits:
Humane leader.
Committed to anti-racism and changing structurally racist systems.
Maintains an uncompromised commitment to integrity.
Eager to self-reflect, demonstrate vulnerability and humility, and make improvements.
Focuses on possibilities and bringing people together to develop solutions.
Exceptional written and verbal communications skills.
Demonstrated ability to establish relationships with external and internal constituents.
Demonstrated coordination, time management and organizational skills.
Demonstrated ability to build a high performing team.
Proven record of detail-oriented management skills.
Belief in the capacity for human beings to make extraordinary change.
Embraces the Graham Pillars of
Respect, Grow, Thrive and Lead.
Qualifications:
High School Preferred
A minimum of 5 years of progressively responsible Building Maintenance experience, with a preference for experience in the not for-profit, human services sector or government sector,
A proven capacity to work inclusively and collaboratively with program, fiscal and administrative leadership, as well as external stakeholders,
Disclaimer:
Job descriptions and specifications are not intended and should not be construed to be an exhaustive list of all responsibilities, skills or working conditions associated with a job. They are intended to be an accurate reflection of the principal requirements of the position
EOE
Salary: $47,500
Auto-ApplyYouth Empowerment Coach - Full time
Graham-Windham Inc. job in New York, NY
SLAM Coach (New York) - Full time
SLAM Coach Program: Graham SLAM (Support, Lead, Achieve, Model)
Department: Family and Community and Support Services
The Graham SLAM program works with youth between the 9th grade and age 26 who are in Graham Windham's programs including foster care, foster care prevention and community-based afterschool programs. The program aims to put youth on a livable wage path by focusing on their success in high school, college and career development. The program ‘sticks with' youth through age 26, or until they are on a living wage career path. SLAM Coaches are focused on providing social and emotional support, goal setting and goal tracking. A Coach and youth work on setting key program goals in the areas of education and career, with the purpose of getting them on a livable wage pathway. Coaches will also work with their youth setting and tracking customized goals in the areas of wellness and independent living skills. Examples include learning how to budget, opening a bank account and time management. There are ongoing, individual support and planning sessions where a SLAM Coach will support the youth's educational and career goals.
Graham SLAM Coaches will:
1. Work one-on-one with each young person on their coach load to create individual goals. Uses Solution-Base Casework and Motivational Interviewing techniques to develop and follow action plans to reach these goals, with consistent support, communication, and follow-through.
2.Use SLAM's goal setting tools to develop customized action plans for each youth to help them reach their goals.
3. Establish strong relationships with adolescents using effective modeling of pro-social skills.
4. Work collaboratively with other system providers in the youth's life including to help ensure that the varied systems are driving towards similar goals in a coordinated fashion.
5. Meet regularly with parents/foster parents/adult supports to plan with them for youth success, and to support them in helping the youth in their care, reach their goals.
6. Encourage youth to attend therapeutic peer groups which focus on skills such as healthy communication, positive peer relationships, dealing with peer pressure, and service learning.
7. Works closely with the SLAM Educational Success Coordinator to help students apply for college. Works closely with the SLAM Employment Success Coordinator to help students secure employment and thrive in the workplace.
8. Visit schools to meet with guidance counselors or other school officials. This includes gathering report cards and attending parent/teacher conferences.
9. Connect youth to resources in their community.
10. Help students select vocational programs or colleges based on academic, social, and financial needs.
A Graham SLAM Coach:
1. Makes a long term commitment to working with youth
2. Is strengths-focused, believes that change is possible and is able to inspire hope
3. Is able to work with diverse populations (including LGBTQ) and cultures, process information and respond empathically.
4. Is able to express empathy and genuine caring, while maintaining healthy boundaries.
5. Is open to learning new methods of working with youth and willing to hold him/herself to high practice standards.
Minimum Requirements:
1. Bachelor's Degree.
2. Two years of experience working with adolescents and experience working with at-risk adolescents highly desirable, preferably in the field of child welfare
3. Computer literate and conversant with social media.
Salary: $48,696
Auto-ApplyImpact and Evaluation Coordinator
New York, NY job
The I&E Coordinator will provide administrative support for the Impact and Evaluation department which is responsible for managing government contract implementation and compliance, data management, and continuous quality improvement practices for GSSs Community-Based and Supportive Housing programs.
While this position will primarily support the work of the CBSH team within I&E, support with department-wide responsibilities may also be called for.
* Reports to: Director, Impact & Evaluation, Community-Based Programs & Supportive Housing
* Location: 305 7th Ave, 5th Floor, New York, NY 10001
* Hours: 35 Hours/Week; Non-Exempt Job Summary:
* Salary: $53,000-$57,000/Year
Major Duties:
ADMINISTRATIVE SUPPORT IMPACT & EVALUATION WORKFLOWS
* Maintain organized filing system and continually file key documents and communications with funders
* Assist with scheduling, agenda preparation and note-taking for internal and external meetings
* Provide office management/administrative support such as photocopying, scanning/saving electronic files, faxing, mail merges, ordering supplies, providing once-a-week phone reception for the agency, etc.
* Manage deliverable and reporting schedule (deadlines chart); set and send regular reminders to program, fiscal and other staff and follow up as needed to meet deadlines
ADMINISTRATIVE SUPPORT CONTRACT MANAGEMENT
* Prepare, process, manage and submit all procurement and compliance documents for existing government grants/contracts, and those pending renewal or amendment, including subcontracts
* Distribute contract documents to appropriate agency staff to ensure timely delivery of critical contract/program information
* Collaborate with I&E Government Contracts Implementation Manager and program staff to ensure timely submission of compliance documents and reports
* Provide administrative assistance around program audits, including document coordination, confirmation and submission
* Maintain city, state and federal government systems to ensure compliance and up to date information for the agency to contract with government partners
ADMINISTRATIVE SUPPORT DATA Management / CQI
* Perform data entry / data validation tasks in various systems, such as transfer of paper surveys to webforms, address confirmation, etc.
* Support Program Analyst and Data Integrity Analyst in the creation and organization of constituent data reports
* Submit reports to government funders and act as liaison to all GSS internal departments
* Manage back-up documentation for reporting process
Qualifications:
* BA degree preferred
* One-year related experience and familiarity with office systems and procedures required
* Proficient in Microsoft Office Suite required
* Must be self-motivated, detail and deadline oriented with superb follow-up and prioritization skills
* Must demonstrate ability to perform in a busy work environment during high volume periods
* Must demonstrate professional writing skills
* Proven ability to communicate with staff at all levels
* Must have a commitment to work from a strength based and/or youth development perspective
* Must be able to work independently and in as a team
* Must possess the ability to build collaborative relationships across teams, departments and external stakeholders
* Valid New York State Public Notary license a plus
* The ideal candidate is someone who thrives on creating effective and efficient systems to support a busy team that supports human service programs across the city
Development and Database Manager
Wading River, NY job
Summary Job Description:
The Development and Database Manager will manage development efforts that generate revenue for Little Flower Children and Family Services of New York and its affiliate, St. John's Residence for Boys. This role will manage intake, tracking and request fulfillment of in-kind donations for the affiliated organization, lead holiday gift efforts, and oversee specialized giving programs, including memorial and special intention gifts and the organization's Support Squad initiative for recurring donors. The manager will partner with fellow Strategy, Development and Communications team members to identify and achieve a variety of development objectives.
This role manages the team's donor database, Virtuous, and is the accounting and recordkeeping lead. This position is responsible for assigning next steps to the Development team based on donor activity and data insights, including recommending outreach, stewardship touchpoints, communications, and thank-you actions when gifts are received or when data suggests optimal engagement opportunities. Additional database responsibilities include receipting gifts, processing and data entry of all donations and grants received and monthly reconciliation with the Fiscal team. This role manages all invoicing and vendor payments for the team and generates and mails monthly donor acknowledgement letters and other donor communications as requested.
The Development and Database Manager reports to the Director of Development and collaborates with their team members, the Senior Executive Committee (SEC), program leadership, the human resources department, board members, current supporters and volunteers to identify and fulfill the material and financial needs of the affiliated organization through the full range of development activities.
This position offers a full-time, 35-hour-per-week, hybrid work schedule and is based in Little Flower's Wading River office. The role requires periodic travel to Little Flower's Brooklyn office, affiliated locations in Queens and Brooklyn, and other business-related sites as needed throughout the year. At times, this role requires attending fundraising events outside of regularly scheduled work hours.
About Little Flower:
Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929.
Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services.
Principle Responsibilities:
Present innovative and creative ideas to support the overall development goals and strategic growth plans of the team
Oversee all functions pertaining to Virtuous, the organizational donor database, and ancillary tools, including Classy and BetterUnite, ensuring accurate and timely entry of all gifts received; generating reports and queries; maintaining the integrity of all giving lists and monthly and annual reports, and managing compliance with all donor recognition processes
Manage all intake and tracking of in-kind donations and programmatic requests for in-kind support, proactively seek donations to strengthen programs, and develop and expand an in-kind process for St. John's Residence for Boys
Reconcile all event accounting and revenue and manage outstanding invoices
Provide the development team and SEC with monthly income reports and serve as the team lead on data reconciliation projects, including internal audits
Manage in-kind donation transport, organizing, storage and distribution, in partnership with Facilities staff
Lead group volunteer efforts and corporate in-kind partnerships
Re-engage and refresh the Support Squad program and associated advertising to strengthen and grow the program and create a digital recurring individual donor program to maintain and increase general operating support from individual donors
Assist with the operational needs of committee meetings, special events and other funded programs and work with committee members to renew and manage past event supporters and silent auction donors
Work with staff to ensure in-kind needs are promoted on social media, through email and in organizational newsletters
Coordinate with programmatic staff to ensure flawless execution of public seasonal and celebratory activities taking place onsite at Little Flower locations and in the community
Participate in annual development planning, including setting annual revenue targets and managing progress
Be available during evenings and weekends as necessary to fulfill development and programmatic commitments
Undertake additional responsibilities as assigned
Qualifications:
Experience managing data entry and/or accounting processes with high attention to detail and commitment to continuous professional development
Demonstrated success developing and managing an in-kind giving portfolio and volunteer activities and stewarding donors in a timely and tailored manner
Ability to effectively relate to and collaborate with people from a wide variety of backgrounds, experiences and positions
Superior planning, project management and time management skills
Exceptional interpersonal communication, follow-through and documentation
Creative and collaborative approach
Proficiency using donor management software to manage fundraising efforts
Commitment to diversity, equity, inclusion and belonging, and a willingness to proactively seek to deepen individual understanding of the root causes of oppression
A passion for the mission of Little Flower Children and Family Services of New York and St. John's Residence for Boys and an understanding of its key programming
Minimum Requirements:
At least three years of relevant educational and/or professional fundraising experience
Proficient in Microsoft Office (Word, Outlook, PowerPoint) with experience in formatting and manipulating MS Excel datasets
Dependability and strong organization skills
Be a self-starter and goal driven in order to initiate donor visits and fundraising calls
Experience managing and structuring data and using databases/CRM
Travel Requirements:
This position offers a full-time hybrid schedule and is based in Wading River, and requires routine local travel to Brooklyn and Queens, and other locations as needed.
Diversity, Equity, Inclusion and Belonging Statement
With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John's Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.
Auto-ApplySenior Billing Manager
Graham-Windham Inc. job in New York, NY
Senior Billing Manager
Department: Fiscal
Reporting Relationship: Reports to the Director of Billings, Collections & Payrolls
Responsible for supervising the timely preparation and collections of diverse claims to Private Funders, New York City, NY State and Federal agencies for contract services rendered.
Principal Duties & Responsibilities:
Billings.
Supervises the accurate and timely monthly billing submission process, including general ledger entries, for Graham's grant programs. This includes, but not limited to, claims to Government, and some Private and Foundation Grants.
Maintains a monthly tracking schedule for all claims
Take the lead and works collaboratively with Graham's Funders, Billing agents, IT department, Program Performance Unit, various Programs and other Fiscal Units to identify and resolve any claiming issues, under your oversight, in a timely manner.
Collections
Oversees, records and ensures optimal collections for all claims billed by your team.
In collaboration with the other AR Supervisor, maintain an Aged Receivables schedule for management monitoring and audit reconciliation purposes
Oversees, records and tracks the daily cash deposit and reconciliation functions. This will include liaising with Restricted Grants and the Development Department's (Raiser's Edge Transmittals, Grant Proposals, etc.) personnel
Responsible for preparation and updating monthly cash flow schedule for CFO
Regulatory Functions
Working in conjunction with the Fiscal Audit unit and the billing team, prepare billing and collection schedules and support documentation for all external and CPA audits.
Adhere to all funding and accreditation guidelines
Respond timely to program and funding source inquiries.
Other Areas
Supervise Graham's NYC Special Billings for Family Foster care programs.
Carry out selected short and long term special project assignment identified by Supervisors or other senior administrators
Perform weekly supervision of direct reports using the agency supervision model.
Qualifications:
Minimum 3 years of government or non-profit industry related Billing and contract management experience, and BA/BS degree.
Require excellent spreadsheet and strong database skills (word processing, spreadsheet and date base applications), as well as strong written and oral communication skills.
Ensures excellence and continuous quality improvement in operational functions. These areas must attain and maintain accreditation and compliance with regulatory agencies and funding sources
Must have knowledge and experience with General Ledger & Journal Entries
Strong preference for NYC (ACS & DYCD) and NYS not-for-profit systems, processes and billing practices.
Must possess the following qualities/competencies:
The capacity to understand government rules and regulations and to analyze, synthesize and report on complex data issues.
The ability to perform complex quantitative/mathematical analysis.
The ability to establish strong working relationships and work well with teams and individuals within the agency, government and other social service agencies.
Proficiency in English: written and spoken.
Must maintain a positive and engaged professional demeanor
Must possess independent thinking skills; organizational and analytical skills
Ability to work independently and as part of a team; ability to problem solve and meet deadlines
Ability to work with diverse populations
Extremely detail-oriented with a sense of urgency
Must be innovative & ability to prioritize.
Punctual & Reliable
Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.
EOE
Auto-ApplyMST FIT Coach
New York, NY job
Summary Job Description
If you are passionate about working with/for vulnerable youth and families, implementing evidence-based models of treatment and care, we have a professional opportunity for you! The MST Coach is a specialized Case Planner role with a concentration of the MST-FIT model of service. Working within the social service department, the Coach supports youth and families, along with department staff by wrapping services to ensure successful discharge.
MST-FIT (
Multi-systemic Therapy/Family Integrated Transition
) Coach
Perform case management responsibility to the youth using the MST approach. Performs all activities and administrative tasks associated with handling a caseload in keeping with all ACS and OCFS regulations. Field work that sometimes requires you to drive residents in your vehicle. Occasional evening hours are required for parent conferences and home visits.
About St. John's
Founded in 1826 as a home for orphaned children, St. John's has evolved into a nonprofit social services agency providing residential care to New York City youth involved in the child welfare and juvenile justice systems. We offer holistic, trauma-informed support to young people up to age 21.
Our main campus in Rockaway Park, Queens, houses a Residential Treatment Center, Close to Home Non-Secure Placement programs, administrative offices, clinical services, and an on-site NYC Department of Education school. We also operate a Non-Secure Detention residence in Richmond Hill and Limited Secure Placement programs in Brooklyn and Staten Island.
St. John's is dedicated to helping youth heal, grow, and build the skills they need to achieve their goals and return to family or a stable, supportive environment as engaged members of their communities.
Principal Responsibilities
Demonstrates fidelity to the agency's service values and organizational imperatives.
Provides aftercare support to cases transitioning to trial discharge, using MST-FIT model of treatment/ therapy.
As necessary, provides additional support to cases transitioning from trial discharge MST-FIT to return to placement
Provides crisis intervention and conflict resolution to youths and their families throughout the week, to include evenings/weekends as required but minimally on a consistent rotation schedule.
Conducts virtual and in person sessions to resident youth/families.
Responsible for, at least, weekly documentation to include case, collateral and other contacts w/I 48 hours of occurrence.
Ensures on-going support and collaboration across MST and ITM program/ staff on behalf of residents.
Prepares and submits MST-FIT engagement court reports for scheduled permanency hearings.
Prepares for and attends weekly and other ITM learning community meetings and trainings.
Attends monthly/ mandatory trainings to include 7-day ITM, 5-day MST-FIT booster trainings.
Responsible to prepare for and attend weekly supervision and MST-FIT group consultations as scheduled.
Must prepare for and attend monthly MST-FIT psychiatric consultation as scheduled.
Supports the social service department with regard to resident transition by way of MST-FIT model of treatment engagement
Required Qualifications and Experience
Minimum BSW or related degree required with 2-years of professional experience and some knowledge of child welfare working with at risk youth.
Valid NYS Driver's License
Professional, mature and dependable with a bias for action.
Ability to assess and engage youth and families is critical to the position.
Physical ability to travel throughout the community, securing resources and services, while adhering to the MST 120-day targeted length of treatment model.
Willingness to adjust schedule as needed to ensure service needs are met.
Preferred Qualifications
MSW degree with licensure preferred with a minimum of 1- year experience.
Former case management experience is a plus.
Travel Requirements
This position offers a full-time, hybrid/in field schedule and is based in Rockaway and does require home visits and travel to other locations.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.
Diversity, Equity, Inclusion and Belonging Statement
With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John's Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.
Accessibility
Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals.
Equal Employment Opportunity Statement
St. John's Residence for Boys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.
Supervisor - Family Treatment Rehabilitation (Brooklyn)
Graham-Windham Inc. job in New York, NY
Supervisor - Family Treatment Rehabilitation
Graham Windham is one of the first organizations in the New York City to implement Solution -Based Casework (SBC). Solution-Based Casework helps children and families to be the solution to the seemingly insurmountable problems in their lives, from generational cycles of poverty, abuse, and neglect to unemployment, domestic violence and severe health problems. By recognizing and reinforcing their innate strengths and ability to cope, we at Graham Windham empower them to take the lead in making change in their lives.
About the Program
The Family Treatment/ Rehabilitation Program (FTR) located in Brooklyn offers intensive preventive case management services to families at risk of removal of children to foster care due to neglect and abuse. Risk factors for families served by the FTR program are sometimes advanced as a result of caretakers' drug use and/ or mental illness. The stressors of poverty, substance use, instability and criminal justice involvement, parental depression, family stress, substance use or domestic violence can greatly compromise a parent's capacity to care for her children, despite strong desires to be engaged. Using Solution Based Casework, we actively work with parents to help them develop a more active, consistent and productive role in their child's educational and social development; we encourage families to build connections to positive supports in their community who will help them sustain their progress. Our goal is to partner with families to keep them together while ensuring that children will be safely cared for.
Position Overview:
The Preventive Supervisor will provide clinical and administrative supervision of case planners and support staff in the implementation of case specific goals of families; will ensure that the multi-method program has a consistently strong approach to partnering with families to promote the safety and wellbeing of all children; ensure that the agency practice approaches (Solution-Based Casework and Motivational Interviewing ) are used to partner with families to help develop and encourage families to build connections to positive supports in their community; ensure that our families and staff have access to high-quality resources to meet their needs. The Supervisor will ensure responsive action is taken to meet all regulatory requirements of the Family Treatment Rehabilitation Program in accordance to NYS OCFS, New York City Administration for Children Services and Graham's Pillars (Treat all with respect; Promote Safety and Well-Being; Encourage learning; Support opportunities for growth and Thrive in life) so as to strengthen families and protect children.
Duties and Responsibilities (but not limited to):
Participate in Clinical Diagnostic Team (CDT) meetings and ensure that clinical decisions meet best case practice standards as well as contractual requirements.
Handle case-related crises, including incidents involving reports to the State Central Registry.
Coordinate unit staff meetings on a monthly basis and ensure that efficient administrative procedures are in place within the unit.
Ensure appropriate utilization of State and City databases.
Support the implementation and integration of Solution Based Casework and Motivational Interviewing in all case assessments, in the development of family and individual level outcomes, and action plans.
Provides ongoing management, direction and support to staff, ensuring correct implementation of Agency policies and procedures and high standards of timeliness, quality and accuracy.
Provides weekly supervision/coaching to case planners to strengthen their SBC skills and practice, enabling them to provide appropriate and consistent services through ongoing training and skills development.
Participate in continued SBC training, coaching and the SBC certification process.
Support staff on home visits, in internal case conferences and external Elevated Risk and Safety conferences.
Assist in the facilitation of Family Team Conferences.
Ensure the timely completion of mandated reports and documentation of all case activities.
Conduct monthly supervisory casework reviews to ensure compliance with FTR program mandates.
Utilize clinical reviews, consumer satisfaction surveys and other quality assurance processes to assess the quality of service delivery.
Ensure the required casework contacts in all phases are conducted in a timely manner
Works with the Program Director to conduct outreach to outside community agencies and establish effective communication with ACS.
Exhibits effective verbal and written communication/presentation skills.
Perform other duties as assigned.
Qualifications:
Masters required; 3 years' supervisory experience; Bilingual English/Spanish preferred; Excellent organizational, written and communication skills; Proficient in MS Office; NYS Connections and Promis; Commitment to work from a strength based, youth and family development perspective.
Full-time position; starting salary at $65,000/annually. Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.
EOE
Auto-ApplyDirector of Preventive Services
Graham-Windham Inc. job in New York, NY
About the Program
Graham Windham's General and Intensive Prevention programs help more than 300 families care safely for the children, while addressing underlying conditions that can lead to child abuse or neglect, such as parental depression, family stress, substance use or domestic violence. Using Solution-Based Casework, we actively work with parents to help them develop a more active, consistent and productive role in their child's educational and social development, and we encourage families to build connections to positive supports in their community who will help them sustain their progress.
Position Overview
The Preventive Director in partnership with the Associate Vice-President of Social Services, alongside the Preventive management team will insure that the multi-site and multi-method programs have a consistently strong approach to partnering with families to promote the safety and wellbeing of all children; insure that the agency practice approach (Solution-Based Casework) is used to partner with families to help develop and encourage families to build connections to positive supports in their community who will help them sustain their progress; collaborate effectively with all internal and external programs to insure that our families and staff have access to high-quality programs and resources that meet their needs. Manage the day to day function of the Community-Based General and Intensive Preventive Service Programs according to New York State, New York City Administration of Children mandates and in accordance with the Agency's Pillars (Treat all with respect; Promote Safety and Well-Being; Encourage learning; Support opportunities for growth and Thrive in life)so as to strengthen families and protect children. Engage in community relation, collaborations, linkages and other activities that support the program, assist the community and aid families.
MAJOR RESPONSIBILITIES (but not limited to):
Drives the implementation of practices, policies and procedures consistent with Graham Windham's Prevention Program Plan for Performance Excellence.
Maintains a consistently urgent focus on safety and risk, including regular supervision of preventive supervisors to advance the practice and strengthen supervisors ‘capacity to supervise their staff.
Ensure that supportive and rehabilitative services are provided to children and families to avert disruption of the families that could result in foster care placement; enable a child in care to reunite with their family at an earlier time or prevent re-entry of a child into foster care.
Work with program leadership to insure that all staff are trained and certified in Solution Based Casework and that staff remain proficient in the skills.
Monitor all case planning components by tracking appropriate quality assurance issues including ACS evaluation items.
Hire and train appropriate staff to ensure an unbroken continuum of services to clients.
Ensure ongoing staff training in accordance with employee's need and agency policy.
Support agency policy by use of progressive discipline.
Directly supervise support and case planning team in the absence of supervisors.
Present the Preventive Program to the community, maintain and establish community linkages and collaboration with community groups, elected officials, health facilities and other agencies.
Represent program at external and internal meetings with funders (OCFS, ACS).
Monitor site operations to ensure smooth, satisfactory and safe working conditions.
Consider staff moral a major area of responsibility, initiate and suggest policies and practices to ensure retention staff.
Provide ongoing management direction and support to staff ensuring correct implementation of agency policies and procedures.
Maintain and apply a current knowledge of Preventive Service regulations.
Attend regularly scheduled supervision, courses and seminars for the purpose of maintaining and enhancing social work, supervisory and management skills.
Respond to agency/ client emergencies within or outside office hours.
Assume additional assigned responsibilities as dictated by Agency/ Program need.
Assist in the development and oversight of outcome measures.
MINIMUM REQUIREMENTS:
Master's Degree in Social Work or in a related Human Services' field required; Five (5) or more years of managerial experience in a child welfare setting; Demonstrated strategic thinking and problem solving abilities; Excellent verbal and written communication skills; Working knowledge of ACS Prevention Standards and Policies, as well as CONNECTIONS and Promise data systems.
Full-time position; salary commensurate with experience. Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.
EOE
Auto-ApplyAssistant Director of Teen Programs
Graham-Windham Inc. job in New York, NY
Apply
Graham - Windham Manhattanville Cornerstone has an opportunity available for an Assistant Director starting in May 2021. As a member of the site leadership team, the Assistant Director will report directly to the Program Director and manage the aspects of the Cornerstone Program related to the high school, young adults, and adult partnerships. The Assistant Director of Teen Programs, Weekend and Evening Programs is primarily responsible for program in the areas of academic enrichment, program design and implementation, curriculum development, and staff development and training as well as support the day to day operations of the program by working side by side with the Program Director and by interfacing with participants and stakeholders in a manner that promotes safety and compliance with funding parameters.
The Cornerstone Program, located at Manhatanville Development, provides services for youth from K - 12th grade. Program components include academic assistance as well as cultural and recreational activities. The Cornerstone Program is part of the Youth Success Division of Graham- Windham and offers engaging, youth-centered programming to children and youth throughout NYC
Responsibilities:
Program design and implementation:
Plans and designs curricula for and high school programming and Enrichment; researches and defines educational goals, objectives, and methodologies to meet program goals.
Writes, edits, and coordinates development of educational material for high school staff.
Works with the Program Director and other members of the youth services team to develop and implement a program design that addresses contract requirements.
Supports college readiness and workforce readiness program opportunities.
Develops and implements programming that engages participants and incorporates best practices.
Implements programming in a manner that is reflective of approved budgets and budget trends.
Develops tools to assess program success and challenges. Ensures feedback informs programming.
Staff development and training:
Plans and develops appropriate staff training and other professional development activities for staff.
Demonstrates a commitment to staff development by researching and attending relevant opportunities.
Manages and supports staff with lesson plans, ensuring they meet program criteria
Other:
Recruits, hires, and orients seasonal staff according to program schedules. •
Supervises and supports seasonal staff.
Helps plan, promote and report on special events (culminating events, art shows, open houses, etc.).
Attends meetings relevant to role, such as agency director meetings, funder sponsored contractor meetings, and school sponsored meetings.
Manages site when the Program Director is off-site.
Fulfills other duties as assigned by supervisor.
Qualifications:
Knowledge of effective teaching methods and curriculum development.
Bachelor's degree in a relevant field required;
Experience in program operations for programs that serve youth and families.
Excellent interpersonal, organizational, verbal, and written communications skills.
Cleared background check indicating ability to work with children.
Current CPR and First Aid certification within 90 days of employment.
Computer literate with working knowledge of Microsoft Office.
Must be available to work an evening and weekend schedule on site
Sense of humor with an ability to be flexible.
Prior supervisory experience in a similar setting.
EOE
Auto-ApplyPsychotherapist (Brooklyn, Per Diem)
New York, NY job
Job Description
A Career at Little Flower
Little Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, families, and people with developmental disabilities across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, medical and mental health services, and programs and services for individuals with developmental disabilities.
A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children and adults with developmental disabilities. If you're looking for a career where you can truly make a difference, we hope you will consider joining our team.
Position Summary
The Psychotherapist works with children and their families to help them cope with trauma and a range of diagnoses. The Psychotherapist uses individualized treatment plans and a variety of non-medical trauma- informed, evidence-based treatments to support children and youth who are in foster care or who have been in foster care. Psychotherapy may work with the caregiver and child dyad, address thought processes, feelings, and behavior, as well as find healthier ways to deal with, and alleviate stress and symptoms.
Position Responsibilities:
Conduct weekly or biweekly individual, family, and group psychotherapy sessions with children and families
Work collaboratively with birth parents, foster parents, case planning team, medical team, and HCM team to meet treatment goals of children and youth
Complete Annual Screenings for children and youth on caseload and as designated by MH Administrators
Complete MH Intake Screenings, as requested
Complete Complex Trauma Assessments, as requested
Complete MH Screening packets at initial intake and quarterly to assess progress in treatment areas
Develop appropriate treatment goals, evaluate therapy outcome, and write reports
Monitor treatment plans and modify them when needed
Collaborate with case-planning staff in providing suggestions for therapeutic interventions with clients
Utilize evidence-based and trauma-informed models (e.g., CPP, EMDR, TF-CBT, CBT+, PCIT)
Participate in individual and group supervision, and evidence-based practice trainings and consultation calls, as needed
Concurrently complete progress notes for each session and complete initial treatment plans, quarterly progress reports, and termination summaries
Attend Family Team Conferences facilitated by the case planning department and complete Comprehensive Treatment Plans
Qualifications:
LCSW-R, LCSW, LMSW, or Licensed Psychologist (Ph.D. or Psy.D.) required
Experience providing therapy with children under the age of 5 required
Experience with evidence-based models (e.g., CPP, TF-CBT, CBT+, EMDR) preferred
At least two years of experience with children and families is preferred
Experience providing family therapy preferred
Ability to establish effective working relationship with supervisors, caseworkers, clerical staff as well as with youth and families
Ability to work collaboratively with an interdisciplinary treatment team
Ability to prepare clear, accurate and comprehensive case reports
Strong verbal and written communication and computer skills
Bilingual in Spanish preferred, but not required
Diversity, Equity, Inclusion and Belonging Statement:
With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John's Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.
A Career at Little Flower
Little Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, families, and people with developmental disabilities across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, medical and mental health services, and programs and services for individuals with developmental disabilities.
A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children and adults with developmental disabilities. If you're looking for a career where you can truly make a difference, we hope you will consider joining our team.
Position Summary
The Psychotherapist works with children and their families to help them cope with trauma and a range of diagnoses. The Psychotherapist uses individualized treatment plans and a variety of non-medical trauma- informed, evidence-based treatments to support children and youth who are in foster care or who have been in foster care. Psychotherapy may work with the caregiver and child dyad, address thought processes, feelings, and behavior, as well as find healthier ways to deal with, and alleviate stress and symptoms.
Position Responsibilities:
Conduct weekly or biweekly individual, family, and group psychotherapy sessions with children and families
Work collaboratively with birth parents, foster parents, case planning team, medical team, and HCM team to meet treatment goals of children and youth
Complete Annual Screenings for children and youth on caseload and as designated by MH Administrators
Complete MH Intake Screenings, as requested
Complete Complex Trauma Assessments, as requested
Complete MH Screening packets at initial intake and quarterly to assess progress in treatment areas
Develop appropriate treatment goals, evaluate therapy outcome, and write reports
Monitor treatment plans and modify them when needed
Collaborate with case-planning staff in providing suggestions for therapeutic interventions with clients
Utilize evidence-based and trauma-informed models (e.g., CPP, EMDR, TF-CBT, CBT+, PCIT)
Participate in individual and group supervision, and evidence-based practice trainings and consultation calls, as needed
Concurrently complete progress notes for each session and complete initial treatment plans, quarterly progress reports, and termination summaries
Attend Family Team Conferences facilitated by the case planning department and complete Comprehensive Treatment Plans
Qualifications:
LCSW-R, LCSW, LMSW, or Licensed Psychologist (Ph.D. or Psy.D.) required
Experience providing therapy with children under the age of 5 required
Experience with evidence-based models (e.g., CPP, TF-CBT, CBT+, EMDR) preferred
At least two years of experience with children and families is preferred
Experience providing family therapy preferred
Ability to establish effective working relationship with supervisors, caseworkers, clerical staff as well as with youth and families
Ability to work collaboratively with an interdisciplinary treatment team
Ability to prepare clear, accurate and comprehensive case reports
Strong verbal and written communication and computer skills
Bilingual in Spanish preferred, but not required
Diversity, Equity, Inclusion and Belonging Statement:
With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John's Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.
Creative Art Therapist
Graham-Windham Inc. job in New York, NY
Creative Art Therapist, LCAT
Fee-for-service
About Graham:
In full partnership with families & communities, we strive to make a life-altering difference to children, youth & families affected by abuse, neglect and delinquency. We have cultivated a strong evidenced-based organizational culture, supported by clear goals, targeted action planning, accurate measurements and a unique merit-based employee evaluation system, that keeps us engaged in a sustained and disciplined effort to get better, so our children and families can get better.
About the Mental Health & Wellness Clinic:
Graham Windham's Community Mental Health & Wellness Clinic is an Article 31 OMH program that offers a variety of evidence-based treatment for children, youth, young adults, and their families from the age of 5-25 years of age, based on our comprehensive psychiatric and biopsychosocial evaluations. We offer individual therapy, family therapy, group therapy, psychological and psychiatric evaluations, psychopharmacology management, and support services. Our Harlem clinic offers walk-in hours for immediate mental health assessments. Each treatment plan is created in collaboration with the client based on the needs of the individual client. We also offer bilingual services in Spanish.
Job Functions:
Provide creative arts therapy, psychotherapy and counseling. Encourage an environment that fosters and enhances creativity, socialization, and promotes physical and mental health.
Conduct goal-oriented structured therapeutic sessions that utilize creative arts techniques and principles for an assigned caseload in music, art, and/or dance.
Recognize, address and utilize therapeutic creative arts interventions to facilitate mastery, coping skills, and creative expression for children and youth who have experienced trauma.
Assist in operating, maintaining and purchasing equipment and other materials/resources necessary for creative art therapy sessions, i.e., presentation equipment, supplies, etc.
Provide, implement and coordinate comprehensive initial and ongoing assessments and treatment plan for new intake clients and then ongoing for clients on caseload.
Collaborate with client, collaterals and their multi-disciplinary clinical treatment team (i.e. psychiatrist, nurse practitioner, foster care team, care management, care coordination, etc.) in developing, reviewing and modifying the treatment plan and as issues arise. Monitor and evaluate clients' progress and modify treatment plans as needed.
Provide engagement and rapport with the purpose of fostering an individual's commitment to engage in a therapeutic relationship and attend therapy regularly. Explore motivation, resistance to therapy and attendance as needed.
Maintain electronic records and documentation according to the standards and timeframes established by OMH, Medicaid regulations and Graham policies and procedures.
Maintain expected levels of productivity and provide quality care as defined by regulatory agencies and Graham.
Manage up reportable incidents as well as complete necessary documentation.
Coordinate the discharge planning process. Identify the resources and supports needed for transition to another program and make necessary referrals, linkages for treatment, rehabilitation and support services.
Be actively self-reflective & self-aware of how clinical and administrative practice affects clients, families, and the communities we serve. Be open and willing to receive constructive feedback.
Approach work with an anti-racism lens and be open to continuously learning and professional growth.
Participate in clinical meetings, staff meetings, trainings, supervision, case conferences, etc.
Maintain professional behaviors and ethical standards as established by licensing board and Graham. Uphold the privacy of patient, client or protected member health information.
Qualifications:
NYS LCAT Licensed Creative Arts Therapist Required
Master's Degree in Creative Arts Therapy Required
Level of expertise in a specific creative art, such as art, music, and/or dance.
Able to work evenings and/or Saturdays.
1 year of post masters experience of clinical experience with children/adolescents/families
High degree of computer literacy
Experience in an Article 31 Mental Health Clinic preferred
Demonstrated experience with diverse populations preferred
Salary: FFS (up to $58 per hour)
Location: Brooklyn, Harlem, or Bronx
Full-Time Position: Salary commensurate w/experience and qualifications. Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.
Disclaimer:
Job descriptions and specifications are not intended and should not be construed to be an exhaustive list of all responsibilities, skills or working conditions associated with a job. They are intended to be an accurate reflection of the principal requirements of the position
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