Grameen America jobs in Newark, NJ - 54242 jobs

About OnRamp OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors and trusted by Fortune 15 companies, we're redefining how companies bring new customers online. The Role As Head of Customer Success and Support at OnRamp, you will own all post‑sales customer facing teams: Onboarding, Customer Success, Support, and Customer Education. You will play a pivotal role in shaping our direction and delivering results that drive our company success as part of a growing team. You will collaborate closely across all company functions to ensure cross‑functional alignment with customer needs and business goals. Responsibilities Lead all aspects of our customer‑facing post sales strategy, operations, and process development Own target attainment for NRR including both renewal and expansion quota. Manage a growing team of CSMs and Support staff, providing coaching, mentoring, and development Regularly engage and build executive level relationships with customers Collaborate with leadership across the company as required to align operations with our strategic initiatives and business plan Set quarterly CS team priorities by sequencing initiatives based on customer and revenue impact, and translate those priorities into scoped projects with clear owners, timelines, and success metrics Collaborate with Product and Engineering on customer escalation and ticket resolution process Collaborate with Product and Marketing on customer facing programs such as Beta Programs, Customer references and reviews, and Case‑Study development Collaborate with Sales and Product Management to assess Enterprise prospect requirements and any service requirements resulting from those requirements Communicate customer needs and issues, as well as internal initiatives to relevant internal and external stakeholders, fostering transparency, buy‑in and excitement Drive internal usage of the OnRamp platform in our own onboarding and customer lifecycle management Collaborate with Marketing to create and promote thought leadership content Qualifications and Experience Experience as a CSM in a B2B SaaS company Experience building and leading a growing team Experience with all post‑sales SaaS functions Experience with SMB, Mid‑Market, and Enterprise customers Strong analytical and problem‑solving skills, with the ability to assess risks and make data‑informed decisions. Exemplary communication and collaboration skills, with the ability to influence stakeholders and drive consensus. Proficiency with CRM (e.g., Salesforce, Hubspot) and popular productivity/workflow tools (e.g., JIRA) as well as familiarity and comfort supporting customer use of technical features such as integrations, webhooks, APIs, and similar technologies Strong process design skills Exceptional executive level customer facing communication, issue resolution, and expansion sales skills High comfort level with ambiguity and working on a small team in a fast moving environment. Why OnRamp Work directly with enterprise and mid‑market clients, including Fortune 15 companies Join a high‑growth SaaS company backed by top‑tier investors Be part of a collaborative, ownership‑driven culture Highly competitive cash compensation, equity, and benefits Boston‑based, 5 days a week in‑office OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know. #J-18808-Ljbffr

SPECIFICATION DIRECTOR - ASSET MANAGEMENT Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client. This position will be based in Chicago, IL. CONFIDENTIALITY Information contained in this position specification is confidential. CLIENT DESCRIPTION Founded in Dallas, Texas in 1965, the Company consistently ranks as one of the top managers and developers of office, industrial, retail, and mixed‑use properties. The firm is a respected full‑service real estate firm providing investment management, development, and a suite of integrated services to owners, investors, lenders, and occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management. The Investment Management team is an SEC‑registered investment advisor headquartered in Chicago, IL and currently manages $5.0B in real estate assets. ESSENTIAL DUTIES AND RESPONSIBILITIES Based in Chicago and reporting to the separate account portfolio managers, the Director will have responsibility over all strategic, transactional, and operations issues for a to‑be‑determined portfolio of primarily office and industrial assets located across the United States. Create strategic plans for each asset including valuations, cash flow projections, annual operating and capital budgets. Set, evolve and execute redevelopment, leasing and sale plans and direct all aspects of relationships with regional partners and third‑party service providers. Aggressively predict and respond to dynamic market conditions. Oversee the budget process for all assets under management. Work closely with leasing staff, regional partners and third‑party contractors to structure, negotiate, review and execute leases. Monitor overall performance of assigned properties against plan and budget. Plan for and anticipate cash flow needs and oversee draw disbursements. Provide high quality lender and investor reporting. Support acquisition, financing and refinancing execution. Continuously keep senior management and investors informed on evolving strategies. Provide strategic, investment and analytical direction and oversight to regional partners and internal personnel. QUALIFICATIONS, SKILLS AND EXPERIENCE Qualified professionals will have 7-10+ years of demonstrable success in managing a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily and medical office. Additional experience in asset/portfolio reporting is strongly desired. Proven leadership with a creative hands‑on approach to operations, leasing, development, capital markets, financing, marketing, and ownership issues. Ability to exceed investment/return performance objectives. Proven experience creating value from acquisition through disposition. Strong financial statement, lease and loan document analysis skills. Effective management of analyst and associate staff. Accountability for regional partner relationships at development and operating levels. Knowledge of industry trends and competitors. Collaborative team player in a professional environment. Strong computer skills - Excel, Word and ARGUS. Excellent oral and written communication skills. Unquestionable integrity and a strong work ethic. Bachelor's degree required. COMPENSATION The annual compensation is approximately $240,000-$280,000, plus discretionary bonus, LTIP and a variety of benefits. CONTACT INFORMATION Shine Associates, LLC 45 School St., Suite 301 Boston, MA 02108 Hillary H. Shine, Principal Kelsey E. Shine, Director Cell: ************** / ************** Email: ****************************** / ***************************** #J-18808-Ljbffr

A leading financial technology company in Chicago is seeking a Payment Performance leader to enhance payment strategies and user adoption. This role involves developing and leading a team of strategists while improving the quality of Stripe's payment products. Ideal candidates should have over 15 years of experience in payments, showcasing strong analytical and leadership skills in a fast-paced environment. Competitive compensation and benefits are offered, including equity and wellness stipends. #J-18808-Ljbffr

A growing beverage brand based in California is seeking a motivated sales representative to drive brand awareness and sales in retail locations. The ideal candidate will have 1-5 years in the beverage industry and possess strong communication skills. You'll need the ability to lift products and travel to various accounts, working flexible hours to ensure brand growth. This position offers a competitive salary, bonus programs, and comprehensive benefits, making it a great opportunity for individuals ready to make an impact. #J-18808-Ljbffr

Arinna is building the energy core of Space 3.0 and frontier tech. We're pioneering ultra-light, power-dense solar platforms based on next-generation 2D semiconductors, enabling a step-change in how and where solar power can be deployed - from satellites and high-altitude aircraft to lunar and Martian infrastructure. Spun out of Stanford University, Arinna combines breakthroughs in materials science, device physics, and scalable manufacturing to deliver the most power-efficient and lightweight solar technology ever built. With over $370M in LOIs/off-take agreements and a clear roadmap from pilot (2026) to gigawatt-scale production by 2030, we're on a mission to power the next generation of space and terrestrial systems. We're backed by leading deep-tech investors and advised by industry pioneers. Our headquarters and pilot facility are in South San Francisco, CA, where we're scaling our team across R&D, manufacturing, and systems integration. About the role The Head of Manufacturing will be one of Arinna's first technical leaders and a key contributor to the design and scale‑up of our coating processes. You will transform lab‑scale ink formulations into uniform, functional thin films that form the foundation of Arinna's photovoltaic architecture. Your work will center on developing and optimizing slot‑die, blade, and related coating methods for solution‑processed semiconductors and charge‑transport layers. You'll collaborate closely with materials and device teams to link film quality to photovoltaic performance and guide the transition from R&D to pilot‑line production. What You'll Do Develop, refine, and scale solution-based coating protocols (slot-die, blade, micro-gravure, etc.) for multilayer PV films. Translate ink formulations into high-quality coatings with controlled wetting, drying, thickness, uniformity, and continuity. Characterize thin films for their optical (UV/Vis, ellipsometry, etc.), electrical (4-point probe, Hall effect measurement, kelvin probe, IV, etc.) and physical (AFM, SEM, profilometry, etc.) properties to guide process optimization. Study the influence of ink chemistry and rheology, substrate surface energy and ink wetting, drying kinetics, and post‑deposition processing on film continuity and performance. Collaborate with device and materials teams to link material inputs and deposition parameters to photovoltaic metrics (Jsc, Voc, FF, stability, etc.). Help design and scale experimental setups - including deposition/drying systems (IR/convection drying, air-knife systems, and web handling, etc.) as well as film characterization systems. Document process parameters, yield data, and continuous-improvement learnings in a reproducible framework. Contribute to safety, workflow, and process documentation as Arinna scales toward pilot‑line production. Qualifications M.S. or Ph.D. in Materials Science, Chemical Engineering, Applied Physics, or related field. 5+ years of hands‑on experience with solution‑processed thin‑film deposition (slot-die, blade, spin, or similar). Proven ability to produce continuous, uniform thin films ( Strong understanding of wetting, viscosity, solvent systems, and drying kinetics in thin‑film processing. Experience with photovoltaic or semiconductor thin‑film materials strongly preferred. Familiarity with scaling processes from lab to pilot and integrating process control and in‑line metrology. Comfort working in a startup R&D environment - self‑driven, experimental, and hands‑on with equipment. Excellent communication and data documentation skills; ability to work cross‑functionally with materials, process, and device teams. Experience leading high‑performing technical teams. What Defines Success at Arinna Excellence in Execution: You bring rigor, precision, and attention to detail to every experiment. Collaborative Energy: You elevate those around you through positive engagement and open communication. Candor and Trust: You communicate with clarity and integrity to enable faster iteration and collective learning. Curiosity and Adaptability: You embrace the unknown as an opportunity to explore, experiment, and improve. Mission Focus: You are motivated by impact and driven to help build technology that advances the clean energy future. #J-18808-Ljbffr

Executive Personal Assistant to Founding Partner/CEO, Global Advisory Firm,New York, New York, Midtown, Hybrid Our client, a prestigious global advisory firm, based in London with an office in New York City, midtown is seeking an Executive Assistant "right hand" to support the Founder/CEO. This is a high-profile role with a well-known figure in the political world globally. This is dynamic role for a candidate who thrives in a fast-paced environment and understands the "high touch" needed to support a very busy, high- level environment with a hospitality mentality. The ideal candidate has supported a c-suite executive for at least 5 years, preferably in the real estate or finance space. This is a hybrid role, 4 days in their satellite office in midtown. The CEO is re-locating from London to New York City. An interest in international relations a PLUS. About the Job: Provide very high-level "high touch" administrative support to CEO, including complex calendar management, setting up in-person and video meetings and prioritizing shifting demands. Manage and the CEO's email inbox, flagging critical matters and drafting correspondence as needed Manage domestic and international travel arrangements for the CEO including detailed itineraries and follow-up to make sure all trips run smoothly; experience handling detailed global travel a MUST Act as liaison with internal stakeholders and clients; get to know and manage key contacts with grace and diplomacy Organize internal and external meetings, in-person and Zoom including any needed materials Provide research to the CEO so he is prepared for all meetings, internally and with clients Handle all expense reporting Plan events, dinners and other offsites Some personal support; run errands Ad hoc projects About You: Minimum 5 years of experience as an Executive Assistant to a high-level c-suite executive preferably at a small global firm. An interest in international relations a PLUS Bachelor's Degree Professional, proactive, and polished with exceptional communication and interpersonal skills. Detail-oriented with strong organizational and time management capabilities. Discreet, reliable, and capable of handling confidential information with discretion. Highly proficient in Microsoft Office Suite.: highly proficient in PowerPoint A true team player that understands how to support with a "high touch" hospitality mentality Competitive Base Salary, Plus Discretionary Bonus, Comprehensive Health Benefits

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we're scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We've earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers. ✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role We're hiring an Associate General Counsel with 4-7 years of post-qualification experience to support regulatory compliance and government relations across Point's U.S. operations. This role is a key legal partner in building and maintaining a clear, practical regulatory framework for Point's Home Equity Investment product, working closely with external lobbyists, legislators, regulators, and the HEI industry tradegroup to advance industry standards and align coalition efforts with the business roadmap. In parallel, you will provide hands‑on legal support across product counseling, marketing and UDAAP reviews, supervisory exams and inquiries, and privacy and data governance initiatives. Your responsibilities Policy monitoring and Advocacy Monitor and analyze state and federal bills and regulations Issue a weekly policy digest and draft position memos, comment letters and redlines. Collaborate with outside counsel and lobbyists to engage legislative and regulatory staff. Schedule meetings to provide information and feedback. Maintain a regulatory tracker of active regulatory and legislative developments as well as provide regular updates to stakeholders. Regulatory Implementation and Product Support Partner with Compliance, Product and Engineering teams to adapt business operations to comply with regulatory or legislative requirements applicable to HEIs and other Point products. Monitor marketing, product and business partner channels to provide timely regulatory guidance. Evaluate licensing or registration implications for market expansion or new initiatives. Relationship Management Represent Point at regulatory conferences and industry events; gather insights to strengthen key external relationships (approximately 10-20% travel). Map and maintain stakeholder engagement plans across regulators, policy makers, consumer groups, and industry peers - to be reviewed quarterly. Coordinate tradegroup agendas, positions, and written materials across Point's Marketing, Compliance, and Product teams; track commitments to ensure on‑time deliverables. Lead Point's contributions to tradegroup comment letters and testimony; manage multistakeholder redlines and feedback. Partner with compliance to ensure tradegroup model legislative and regulatory proposal, standards and disclosures align with Point's roadmap. Prepare concise talking points and briefing materials for legislative and regulatory meetings; maintain a reusable content library. You bring strong judgment, clear communication, and a practical approach to complex regulatory questions. You're comfortable operating in a fast‑paced fintech environment and collaborating across teams. About you J.D. and active bar membership in any U.S. jurisdiction (California preferred); must be eligible for in‑house practice in your state of domicile. 4-7 years of post‑qualification experience in one or more of the following areas: Consumer finance regulatory compliance or related product counseling (residential mortgage experience preferred). State and federal government relations, preferably within consumer finance or emerging product regulation. Litigation or enforcement experience involving consumer‑finance regulatory compliance (civil or criminal, state or federal). Demonstrated ability to assist with supervisory exams and regulatory inquiries. Strong written advocacy skills, including drafting comment letters, testimony, and policy briefs. Familiarity with legislative and regulatory processes and stakeholder engagement. Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in‑person environment in our downtown Palo Alto, CA HQ. Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2-3 days per week while receiving full base pay. Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short‑ and long‑term disability coverage. Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one‑time home office reimbursement. Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary): Tier 1 | San Francisco Bay Area, New York, and Seattle | $130,900 - $177,100 Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego, Portland, Sacramento, Philadelphia, Los Angeles & Santa Barbara | $118,150 - $159,850 Tier 3 | All other US metro areas | $104,550 - $141,450 This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job‑related factors, to determine final compensation. Location Requirement: This is a remote position. However, candidates must reside in one of Point's states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, ME, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal‑opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. Our innovative home equity products have been featured in top publications. Point CEO, Eddie Lim made Business Insider's 100 people who are transforming business Every year, Insider surfaces 100 leaders across 10 industries who are driving unprecedented change and innovation. Lim, the CEO and cofounder of Point, wants to make it easier for people to tap into that wealth. Lim's company, which he founded alongside Eoin Matthews in 2015, offers homeowners lump sums of cash in exchange for a stake in their home. Point closes on $115M to give homeowners a way to cash out on equity in their homes Historically, homeowners could only tap into the equity of their homes by taking out a home equity loan or refinancing. But a new category of startups has emerged in recent years to give homeowners more options to cash in on their homes in exchange for a share of the future value of their homes. #J-18808-Ljbffr

A leading AI research company is seeking an Executive for Strategic Global Partnerships & Ecosystem to define and scale its global partner ecosystem. The ideal candidate will have a proven track record in senior partnerships roles and the ability to generate significant revenue while building transformational partnerships. Experience in AI, cloud platforms, and cross-functional leadership in technology is essential. This executive will work closely with top leadership to integrate partnerships into the company's growth strategy. #J-18808-Ljbffr

A cutting-edge startup is seeking a Chief Manufacturing & Supply Chain Officer to lead the supply chain for their robotic cell-therapy manufacturing platform. This role encompasses supplier strategy, cost management, and production readiness, requiring extensive experience in supply chain leadership within regulated industries. The position demands strong project management and financial acumen to ensure operational excellence. With a competitive salary range of $200,000 to $300,000 annually plus equity, this is an exciting opportunity to join a mission-driven team. #J-18808-Ljbffr

Schedule: Full-Time, Day-Shift Your experience matters Copper Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Activity Therapist joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute An Activity Therapist who excels in this role: Applies appropriate theory and standards for decision and actions regarding therapeutic practices Assesses patient needs utilizing cultural, religious, and physical disabilities, in the determination of capabilities in groups and with specific activities Documents the patient's response to interventions pertinent to patient treatment on daily/weekly progress status, as appropriate Completes all assessments within the time frame allotted and contributes to assessment workload balance between therapists Formulates the initial and subsequent treatment programs in accordance with the attending physician's/licensed practitioner's treatment orders Develops a plan of care with specific and measurable goals, objectives, and interventions defining actions unique to each patient's needs Provides therapy treatment procedures according to the treatments plan, communicate, and work with the patient to achieve the greatest benefit and resolution Maintains constant communication with the treatment team, therapist, and physician/licensed practitioner when patient is not responding the treatments Contributes to the effective functioning of the patient's program Understands the age differences and the corresponding developmental needs Provides activities suitable to the patient's needs and offers a variety of stimuli in accordance with the treatment plan Maintains a quality program to satisfy the therapeutic needs of the patient Offers direction and education to maintain clear communication of expectations Provides quality programming to support the objectives of the patient and their needs Reassesses and updates treatment plan goals when there are significant changes in the patient's condition in compliance with facility policy or after patient's stay has exceeded 7 days Contributes to treatment planning with feedback to clinical and program staff to achieve therapeutic interventions Provides directions to clinical and unit staff regarding activity related groups Provides input into patient's AT goals to the treatment teams and records any treatment updates on the treatment update form in treatment team when applicable Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Education: Bachelor's degree from an accredited institute in Recreational Therapy (CTRS), Music Therapy (MT-BC), Art Therapy (ATR, ATR-BC,ATR-P LPAT), or similar field required. License: Current CTRS, Certified Music Therapist, or Certified Art Therapist license as required by state regulations. Certifications: CPR and De-escalation certification required or obtain within 30 days of hire. EEOC Statement Copper Springs is an Equal Opportunity Employer. Copper Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Sr. Implementation Consultants at Klaviyo are a critical part of our Customers' success, providing the highest quality implementation experience by delivering exceptional guidance, executing effectively on key launch tasks, demonstrating deep product expertise, and consistently exceeding customer expectations. A Sr. Implementation Consultant is a highly motivated professional with a proven record of proactively managing enterprise-level projects, implementing products for large and complex customer accounts, delivering on schedule, and yielding high customer satisfaction. As a Sr. Implementation Consultant, you'll not only lead the implementation phase for enterprise customers, but also engage early in the presales process, shaping delivery strategy, crafting and presenting Statements of Work (SOWs), and ensuring that every engagement is scoped for success and aligned with customer outcomes. As an implementation project owner, you will be the first point of contact with new Klaviyo customers, working with them to understand their key marketing goals and the complexity of their enterprise-level tech stacks, building and owning the appropriate project plan, and leading both the customer and internal project teams to execute the plan. You will work closely with the full Klaviyo Account Team to drive customers forward, ensuring customers see value quickly, key stakeholders are informed, challenges are identified early, mitigation strategies are built and executed, and customers leave the implementation stage set up to achieve long-term success. How you will make a difference Partner with Enterprise Sales early in the opportunity cycle to assess customer needs, shape services solutions, and ensure alignment between customer goals and Klaviyo delivery capabilities Define, craft, and present Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for enterprise engagements. Lead consultative conversations with prospects and customers to clarify business objectives, identify risks, and translate desired outcomes into actionable delivery plans Effectively implement new customers, leading them through migration, executing on customer use cases and key milestones, and fast-tracking value for enterprise-level accounts. Lead the implementation phase for new customers, including managing enterprise project scope, budget, plan, resources, and timeline. Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to drive the project forward through visibility and accountability to reach customer goals. Lead and collaborate with senior leadership and multiple departments across complex, cross-functional teams to ensure successful project delivery in enterprise environments. Proven ability to engage with and influence C-level stakeholders, ensuring alignment and driving forward complex projects with multiple dependencies. Proven expertise in navigating and managing complex, cross-functional projects across global teams with an emphasis on large enterprise environments. Apply expertise in risk management to identify, assess, and mitigate project risks, ensuring smooth delivery of enterprise projects. Adapt processes to provide a tailored experience for complex environments and meet customer needs while achieving key milestones. Understand each customer's existing tech stack and make best practice recommendations for their integration with Klaviyo. Apply a core understanding of API and Webhook functionality to help customers achieve key customer use cases utilizing the Klaviyo platform. Monitor implementation health across your book of business to ensure we are fast-tracking value and setting customers up for long-term success. Work closely and proactively with the full Account Team including Solutions Architects, Sales, Customer Success Managers, Deliverability Strategists, and Support in order to drive the implementation, advocate for customers, and achieve customer goals. Regularly update tools and systems without management reminders (project status, risks, timesheets, etc.). Provide informal coaching and mentorship to other Implementation Consultants, supporting delivery excellence, skill development, and consistent execution across the team. Supports team enablement, sharing best practices, and contributing to internal initiatives or process improvements, as aligned with business needs. Who you are 4+ years SaaS implementation experience. Experienced in defining and presenting Statements of Work and delivery proposals for complex enterprise implementations. Adept at balancing technical depth with commercial clarity, ensuring that proposed engagements drive measurable customer value and delivery feasibility. Skilled in consultative selling and capable of articulating how Services accelerate time to value and business impact. Proven expertise in managing large, enterprise-level projects with multiple stakeholders across diverse teams and departments. A professional with proven expertise in establishing trusted customer relationships across multiple stakeholders on global teams, building partnerships with internal and external teams to drive creative solutions. Well-informed and continuously learning about the evolving martech landscape, surrounding technologies, with an ability to appropriately position Klaviyo value propositions to complex customers. Experienced with implementing Martech solutions leveraging best practices across Email, SMS with a keen understanding of how to leverage a CDP for advanced use cases. Experience customizing implementation processes and strategies to meet the specific needs and scale of enterprise-level environments. An excellent communicator through a variety of channels, demonstrating strong written and verbal skills, and the ability to work effectively represent marketing needs across a variety of audiences (project managers, marketing leads, developers, etc.). A strong project manager with a track record of independently leading through complexity and driving outcomes on time. Experienced in managing large-scale, integrated tech stacks in enterprise environments and working with a variety of enterprise systems (Financial Force/ Certinia, SFDC). A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a quickly changing environment. PMP certification strongly recommended to demonstrate expertise in formal project management processes and methodologies. Interest in mentoring others and contributing to team-level execution and enablement beyond individual delivery. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here. #J-18808-Ljbffr

Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About the Role The Analyst, Corporate Development and M&A will play a critical role in supporting Crusoe's inorganic growth strategy across its core sectors: Power, Industrial Process and Manufacturing, Real Estate and Software. This highly visible position will be deeply involved in all phases of mergers & acquisitions (M&A), strategic investments, and structuring strategic partnerships. The ideal candidate is a high-performing professional with robust financial expertise and transaction experience. The role will report directly to the SVP of Strategic Finance and Corporate Development. This role will be required to be based in San Francisco, CA or New York, NY. What You'll Be Working On Mergers & Acquisitions (M&A) and Divestitures Market Mapping and Origination: candidate will work across the organization's business units and functions in order to identify acquisition targets from a sector-first perspective. This includes creating and maintaining market maps, thematic research projects and direct outreach to targets. Transaction Execution: Support the end-to-end M&A process, including target identification, strategic rationale development, due diligence, valuation, negotiation, and closing. Financial Modeling & Valuation: Build and maintain complex financial models (Valuation and merger model, Accretion/Dilution analyses, and precedent transaction analyses) to evaluate potential acquisition Due Diligence: Coordinate and manage cross-functional due diligence teams (Legal, Finance, Operations, etc.), synthesizing key findings and developing risk mitigation strategies. Work closely with third-party providers. Market Analysis: Conduct industry and competitive landscape analysis within the Industrials, Energy, and Real Estate sectors to identify strategic market gaps and attractive investment opportunities. Prepare and present on transaction rationale to Executive Leadership team (possibly the Board of Directors) Strategic Investments & Partnerships Sourcing and Evaluation: Evaluate strategic investment and partnership opportunities that align with the company's long-term growth objectives. Deal Structuring: Assist in the structuring and negotiation of terms for joint ventures, strategic alliances, and minority investments. Business Case Development: Create compelling investment memorandums and presentations for Senior Leadership and the Board of Directors, outlining strategic fit, financial implications, and execution plans. General Corporate Development Pipeline Management: Help manage and maintain a robust pipeline of potential M&A and investment targets. Commercial-facing Activities: attend conferences and travel to various industry events in order to aid in origination and market intelligence Reporting: Prepare detailed analytical reports and presentations on key market trends, portfolio performance, and deal progress for internal stakeholders. Cross-Functional Collaboration: Partner closely with internal business unit leaders to assess strategic needs and integration plans. What You'll Bring to the Team 1-3+ years of experience in Investment Banking (Analyst or Associate level), Corporate Development, Private Equity, or Transaction Advisory Services. Direct experience working on M&A transactions taking a core role in structuring and modeling various scenarios and preparing transaction screening memos Strong coverage experience or deep sector knowledge within Industrials, Energy, and/or Real Estate is highly preferred. Exceptional financial modeling and valuation skills, with an advanced proficiency in Microsoft Excel and PowerPoint. Outstanding analytical and problem-solving abilities, capable of translating complex financial and strategic analysis into clear, concise, and actionable recommendations. Excellent written and verbal communication skills, comfortable presenting to senior executives and external partners. High degree of professionalism, intellectual curiosity, and ability to manage multiple projects and work effectively under tight deadlines. A proactive, self-starter mentality with the ability to work independently while being a strong team player. Bachelor's degree in Finance, Economics, Accounting, or a related quantitative field. Benefits Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Compensation Range Compensation will be paid in the range of up to $100,000-$140,0000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. #J-18808-Ljbffr

About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users. As part of the GTM Strategy & Operations team, you'll play a critical role in guiding the GTM strategy and driving operational efficiency to accomplish this mission. This role will serve as a trusted advisor to OpenAI for Government leadership and OpenAI for Education leadership -providing data-driven insights, managing core operating cadences, and leading high-impact projects that influence how we engage with government customers and scale our business. You'll collaborate cross-functionally with Finance, Enablement, Data and Growth Strategy teams to align efforts, drive efficiencies, and accelerate growth. In this role, you'll: Drive operating cadences for the Government and Edu businesses (e.g. forecasting, pipeline review, top accounts review, monthly / quarterly business reviews) and conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization Collaborate with GTM leadership and cross-functional stakeholders to develop go-to-market strategy and resource plans Design and manage territory allocation to optimize Government and Edu team performance; Collaborate closely with the GTM leadership to ensure alignment with overall business objectives and provide data-driven recommendations for territory adjustments. Lead strategic projects to improve efficiency and effectiveness across the revenue organization. Partner closely with technical teams to implement processes systematically. Work closely with the data team to ensure data accuracy and availability for revenue-related activities. You might thrive in this role if you have: 7+ years experience in revenue operations or strategy at a high-growth, technology company Extensive experience with government-related sales or GTM organizations. Preferred if covered multiple areas including national security, federal civilian, state and local government, business partnerships, and/or international public sector Some experience with Edu-related sales or GTM organizations (higher education, k-12, and/or international) Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel) Strong analytical skills with a focus on attention to detail Experience building territories, comp plans, and setting quotas for GTM teams Exceptional project management skills, with experience leading complex, cross-functional initiatives Strong communication skills and executive presence An understanding of the AI landscape, our applications, and the problems they solve for our customers. The ability to thrive in ambiguity and work autonomously Exceptional organizational skills The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. OpenAI's affirmative action and equal employment opportunity policy statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

Job Title: Managing Consultant, Business Transformation Celerity is an agile risk optimization company that helps public utility organizations convert complex data into precision, actionable intelligence to mitigate risk, optimize assets and maximize project results. Position Overview Celerity Consulting Group's Business Integration Services (BIS) team is an integral part of our Utility Technology Consulting practice, helping regulated utilities bridge the gap between people, processes, technology, and data. We deliver program strategy, business systems integration, technology system consulting, and data management that optimize utility operations across asset and work management, mobile applications, ERP environments, governance/risk/compliance, and cloud data platforms. We are hiring a Managing Consultant with 10+ years of consulting experience to lead client delivery and contribute to practice growth. This role blends hands‑on project leadership with practice enablement: shaping SOWs and RFP responses, building GTM assets, developing delivery methodologies, mentoring and managing consultants, and ensuring high‑quality outcomes across BIS engagements. Key Responsibilities Client Delivery and Project Leadership Lead end‑to‑end delivery across BIS service lines: Program Strategy, Business Systems Integration, Technology System Consulting, and Data Management. Translate client goals into clear objectives, scope, timelines, risk mitigation plans, and measurable performance metrics; govern execution to plan. Drive work‑management process improvements, technology deployment strategies, and organizational change management with a focus on adoption and outcomes. Oversee technology assessments and decision frameworks, ERP/EAM evaluations, and audits/benchmarking; guide mobile/web app solutioning with engineering partners. Lead data‑focused initiatives: analysis/cleanup, digitization, classification/modeling, integration/deployment, and archiving strategy. Practice Development and Methodology Develop BIS delivery playbooks, templates, and standards for discovery, solution design, change management, testing, cutover, and post‑implementation support. Codify decision frameworks, system/process workflows, and continuous improvement methods aligned to Celerity's utility expertise. Establish governance mechanisms and GRC alignment for complex, multi‑stakeholder programs. Assist with candidate interviews and provide directional guidance and assessment/alignment analysis to the role. RFPs, SOWs, and GTM Materials Own and contribute to RFP responses: solution approach, delivery methodology, resourcing, assumptions, and pricing in partnership with sales/finance. Create GTM assets, including capability decks, case studies, solution one‑pagers, and thought leadership aligned to BIS offerings and utility market needs. Support pursuits by running discovery workshops, building roadmaps, and presenting to executive stakeholders. Portfolio, Financials, and Quality Manage a small portfolio of engagements; track scope, margin, staffing, risks, and dependencies; institute remediation plans proactively. Ensure quality assurance through stage‑gates, peer reviews, and metrics‑based performance reporting. People Leadership and Talent Development Manage, coach, and grow consultants and analysts; drive skills development across integration, data, OCM, and utility domain knowledge. Participate in hiring and onboarding; define role expectations, career paths, and performance feedback rhythms. Stakeholder and Change Leadership Serve as a trusted advisor to client sponsors and cross‑functional leaders; facilitate alignment across IT, operations, and field teams. Design and execute change management plans, training, and communications to drive adoption and measurable behavior change. Thought Leadership and Market Sensing Monitor utility industry trends, regulatory dynamics, and platform ecosystems; translate insights into service offerings and GTM messaging. Represent Celerity at industry events and forums; contribute to blogs/webinars on work/asset management, mobility, ERP/EAM, data modernization, and GRC. Educational Qualifications Bachelor's degree required; advanced degree in Engineering, Information Systems, or Business is a plus. Advanced degree (MBA or Master's) is preferred. Required Qualifications and Skills 10+ years in consulting with 4-6+ years in a managing/lead role driving multi‑workstream programs or complex systems integration. Demonstrated expertise across business transformation domains with working knowledge of the others. Program Strategy: objectives/scope definition, needs assessments, change management, risk mitigation, project plans/timelines, performance metrics, post‑implementation support. Business Systems Integration: work‑management process improvements, technology deployment strategy, implementation/support, OCM, GRC. Technology System Consulting: ERP/EAM assessments, technology audits/benchmarking, decision frameworks, system/process workflows, field service solution implementations, mobile/web app development. Data Management: data analysis/cleanup, digitization, classification/modeling, data integration/solution deployment, data archiving strategies; familiarity with cloud data platforms. Proven success crafting RFP responses and SOWs, including solution design, estimation, staffing models, and commercial terms; strong proposal storytelling. Strong GTM enablement: creation of pitch materials, case studies, and executive‑ready content; confident presenter to VP/CXO audiences. Solid grasp of enterprise platforms and integrations (e.g., EAM/ERP, work/order management, mobility solutions, cloud services) and related implementation lifecycles. Delivery excellence: project/portfolio governance, risk and issue management, financial oversight (margin, utilization), and quality assurance. Organizational change leadership: stakeholder mapping, communications, training, adoption metrics. People management: coaching, performance management, resource planning, and building high‑performing teams. Exceptional communication, facilitation, and executive presence; ability to influence and align diverse stakeholder groups. Structured problem solving and data‑driven decision‑making; proficiency with Project Management and collaboration tools. Preferred Qualifications Utility sector depth: multi‑commodity and regulated utility experience; familiarity with field operations, asset and work management, and compliance‑driven environments. Experience leading mobility strategy and custom mobile app deployments; comfort guiding “buy vs. build” decisions. GRC exposure in technology programs; understanding of governance structures for large transformations. Prior responsibility for practice build activities: service catalog definition, playbooks, hiring plans, training, and community‑building. Certifications: PMP/PMI‑ACP, Prosci/Change Management, ITIL, SAFe/Agile, and relevant ERP/EAM platform certifications. Salary Salary: $150,000.00 - $160,000 Annually DOE The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role. In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee Welfare and Development We are proud to offer a comprehensive health and welfare benefit package that includes: Medical Insurance Dental Insurance Vision Insurance Peace of Mind Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan Work/Life Balance Paid Time Off Company Holidays Leave of Absence Flexible Work Schedules Additional Perks Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: ******************************** Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full‑time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. #J-18808-Ljbffr

A growing SaaS company in Boston is looking for a Revenue Enablement Director/Senior Manager to drive improvements in sales performance and commercial effectiveness. You will lead the enablement function, manage operations, and collaborate with C-suite leaders to align strategies with revenue goals. The ideal candidate has over 11 years of experience in SaaS environments and a strong track record in team leadership and strategic planning, working in a hybrid office setting three days a week. #J-18808-Ljbffr

A technology company in Sunnyvale is seeking a Staff Hardware Systems Engineer to lead the development of system firmware and kernel-level software for high-performance server platforms. The ideal candidate has over 8 years of experience in hardware systems development and strong expertise in BIOS and firmware engineering. You will directly influence the company's future by enhancing hardware compatibility and performance. Competitive compensation and benefits are provided, including stock options. #J-18808-Ljbffr

About the Team The Safety Systems team is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. About the Role The Threat Modeling Lead will own OpenAI's holistic approach to identifying, modeling, and forecasting frontier risks from frontier AI systems. This role ensures that our evaluation frameworks, safeguards, and taxonomies are robust, high-coverage, and forward-looking. This leader will help the company answer the “why” behind our most stringent risk-prevention efforts, shaping the rationale for prioritizing and mitigating risks across domains. They will serve as the central node connecting technical, governance, and policy perspectives on prioritization, focus and rationale on our approach to frontier risks from AI. In this role, you will: Develop and maintain comprehensive threat models across all misuse areas (bio, cyber, attack planning, etc.). Develop plausible and convincing threat models across loss of control, self-improvement, and other possible alignment risks from frontier ai systems. Forecast risks by combining technical foresight, adversarial simulation, and emerging trends. Pair closely with technical partners on capability evaluations to ensure these map to and cover the gambit of severe risks differentially enabled by frontier AI systems. Pair closely with Bio and Cyber Leads to size the remaining risk of the designed safeguards and translate threat models into actionable mitigation designs. Act as the thought partner and explainer of “why” and “when” for high-investment mitigation efforts-helping stakeholders understand the rationale behind prioritization. Serve as the central node connecting technical, governance, and policy perspectives on prioritization, focus and rationale on our approach to misuse risk. You might thrive in this role if you: Understand risks from frontier AI systems and have a strong grasp of AI alignment literature. Bring deep experience in threat modeling, risk analysis, or adversarial thinking (e.g., security, national security, or safety). Know how AI evaluations work and can connect eval results to both capability testing and safeguard sufficiency. Enjoy working across technical and policy domains to drive rigorous, multidisciplinary risk assessments. Communicate complex risks clearly and compellingly to both technical and non-technical audiences. Think in systems and naturally anticipate second-order and cascading risks. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's affirmative action and equal employment opportunity policy statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching. #J-18808-Ljbffr

LOCATION: Must reside in the US in a state where Grameen America, Inc. operates in (New York, Northeast, Central and Southeast, California and Texas areas). Job Type: Full time Founded by Nobel Peace Prize Recipient Muhammad Yunus, Grameen America is a 501 (c) (3) national nonprofit microfinance institution dedicated to helping women who live in poverty build small businesses. We offer microloans, training and support to transform communities and fight poverty in the United States. Since launching our first branch in Queens, New York in 2008, we have expanded to 23 branches in 14 cities (and growing), serving over 100,000 low-income women with more than $1.5B in microloans. For more information, please visit grameenamerica.org. Summary Grameen America Inc (GAI) is seeking a Technology Associate to support the lending operations and company headquarters. The chosen candidate will assist our Technology and Innovation team with computer operations, equipment repair/installation, helpdesk support, user support (hardware/software), data management, and process innovation. This role will actively collaborate with the technology team to assess systems, equipment, and processes to ensure that they are fit for purpose. With the assistance of GAI's 3 rd party vendors, you will help ensure the smooth functioning and security of technology infrastructure, monitor and maintain software and equipment, and execute best microfinance technology practices. This position currently reports to the VP, Technology and Innovation. RESPONSIBILITIES: Administer user accounts, equipment, and software tools. Monitor, coordinate, assist and train others in the operation of computer hardware, software, and peripherals. Listen carefully to staff and customers, acting as the Technology Department's ‘eyes and ears.' Analyze user feedback and incorporate user recommendations/priorities into the technology roadmap. Perform a broad range of customer assistance assignments using available diagnostic tools. Select and apply procedures correctly; escalate problems/risks appropriately, following established protocol. Assess and provide suggestions for equipment, software and process needs. Work closely with Grameen America's 3 rd Party Managed IT Services Provider (MSP) to troubleshoot issues. Document processes, policies, and procedures; execute existing ones in accordance with established protocols. Coordinate with core banking, transaction, and other technology partners on day-to-day systems management. Test programs and features, and assist with complex technical projects. Coordinate with colleagues to resolve multi-layer problems; contribute to team goals by accomplishing duties as required. Learn and support best practice, processes, and standards for effectively carrying out technology infrastructure projects. QUALIFICATIONS: Must be highly committed to Grameen America's mission and highly motivated towards success. Prior experience with customer facing services and remote assistance highly desired. Willingness to learn and apply technical details is required; background in IT or Computer Science a plus. Proficiency in English and Spanish is required. Problem-solving self-starter and quick learner; passion for helping others and finding solutions to their “pain points.” Knowledge of MS office suite, strong Excel capability; basic knowledge of computer hardware and software systems. Excellent analytical skills; proven teamwork and communication skills (written and oral) in English and Spanish. Must be willing to travel to Grameen America branches throughout the United States when safe to do so. Note: Hours for this position are 7AM-3PM EST or 11AM-7PM EST (8AM-4PM PST), with occasional after-hours or weekends. TO APPLY: Please submit your resume, cover letter, and any technical certifications. We will adhere to all state and/or city COVID 19 vaccine mandate requirements. Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law