Grand Casino jobs

. Pay Rate: $40.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform electrical duties to include, but not limited to adding circuits, panels, switches, transformers, lighting and outlets Set up for temporary power services for special events using generators and cabling Perform electrical duties for expansion and demolition Interpret technical drawings to determine the layout of electrical systems Diagnose and troubleshoot faulty wiring and equipment Operate and test generators, uninterruptable power systems and other backup systems Ensure compliance with National Electrical Code Keep up to date on upgrades to electrical equipment and implement the upgrades Document problems and prepare reports Order necessary supplies and equipment for projects and stock KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Completed a 4-year electrical apprenticeship program Current State of Minnesota Class A Journey-worker Electrician or Minnesota Class A Master Electrician license Detailed knowledge of current National Electrical Code In-depth knowledge of electrical principles, construction and wiring schematics Experience working with electric utilities Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong analytical skills Excellent people and communication skills Abilities Required: Ability to work fast and efficiently Ability to independently complete multiple tasks in a professional manner Ability to interact and communicate efficiently with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene PHYSICAL DEMANDS Must be able to walk and/or stand for long periods of time Must have a good sense of balance, and be able to bend and kneel Must be able to push, pull and grasp objects routinely Must be able to climb a ladder Must be able to independently lift 25+ pounds routinely Must have manual dexterity necessary to manipulate equipment Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed property-wide (inside and outdoors) and may include excessive noise, such as power tools, dust and fumes from paints, varnishes, stains and the like, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Occasional overtime may be required Must be willing to work all shifts, weekends and holidays

Launch Your Career in Table Games-Training Provided at No Cost Treasure Island Resort & Casino is offering a thrilling opportunity for individuals interested in becoming Table Games Dealers. This free training program-known as Table Games Dealer School-is your gateway to a dynamic career in the casino industry. Earn While You Deal- Our Table Games Dealers enjoy hourly pay plus keep their own tips, with the potential to earn $60,000+ annually. Industry-Leading Training- Led by one of the top trainers in the field, our comprehensive seven-week course equips you with the skills to confidently deal games like Blackjack, Baccarat, and Ultimate Texas Hold'em. We're committed to preparing every graduate for success on the casino floor. Program Details: Projected Start Date: December 15, 2025 Estimated End Date: January 30, 2026 Schedule: Monday-Friday, 9:45 AM to 3:00 PM Location: Table Games Training Room, Treasure Island Resort & Casino Attendance: Mandatory for all sessions Dates are subject to change. Your Future Starts Here- Upon successful completion of the program, graduates will audition for a Dual Rate Table Games Dealer / Assistant Pit Supervisor role.

Pay Rate: $19.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Remove currency from gaming and non-gaming machines according to department policies, procedures and Minimum Internal Control Standards (MICS) Process currency on the counter/sorter equipment in conjunction with department policies, procedures and Minimum Internal Control Standards (MICS) Verify the strap and loose count against the Slot Accounting System and the Table Games Management System processing totals Report any discrepancies to the supervisor Ensure that all bill stackers are properly seated into the bill acceptors Input the currency processed totals for table games into the Table Games Management System Enter all non-registered slot drop count of money into the Slot Accounting System KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: Cash handling experience Required Skills: Accurate and detail-oriented Excellent verbal and interpersonal communication skills Excellent problem solving skills Above average math skills Preferred Skills: Basic computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel routinely Must be able to repetitively push, pull, grip and grasp objects Must be able to reach and twist routinely Must have the ability to independently lift 25+ pounds routinely Must have good eye and hand coordination Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Cash Services areas (including Vault), gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Assist in protecting the integrity of the Treasure Island and Prairie Island brands, keeping within the guidelines and standards policies Assist in the design, development and production of casino signage, direct mail pieces and miscellaneous internal and external communications for Treasure Island and Prairie Island Responsible for design, layout, typography, illustration and photography selection Perform day-to-day tasks to support the Brand Communications team with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs. * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Portfolio or examples of creative/design projects Preferred: Print production knowledge Project management knowledge Previous guest service experience Skills Required: Proficient in Adobe Creative Cloud applications including Photoshop, Illustrator, InDesign, Acrobat and Microsoft Office Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Preferred: Conception and proofreading skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must be able to reach and twist occasionally Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is preformed primarily in an administration building buy may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays High volume direct public contact Extensive computer use

. Pay Rate: $25.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor all facilities within Treasure Island Resort & Casino, including gaming areas and back of house operations for the detection and video recording of illegal or unusual activities such as cheating, theft, embezzlement or other activities which may be suspicious or threatening to guests or team members Monitor all gaming-related areas including Table Games, Slots, and Cash Services for potential cheating activity, advantage play and illegal activity Oversee and verify large payouts by the Casino such as jackpots and bingo payouts Follow established procedures and immediately notify the Surveillance Director, appropriate departments or law enforcement authorities upon detection of suspicious activities or irregularities Create detailed, accurate reports and maintain a daily log of activities observed and / or reported to Surveillance Maintain professional and effective communication with all public service officials and internal department representatives KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience 1 year of surveillance-related experience, related schooling, or military experience Must be 21 years or older Preferred Knowledge and Certification: 2 year degree in related field Prior investigation experience Loss prevention experience Prior casino experience Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Proficiency in Microsoft Office (Word, Excel and Outlook) and other gaming related or Surveillance-related software Excellent written & verbal communication skills Above average math skills Excellent writing, analytical thinking, and verbal communication skills Proven typing speed of at least 50 words per minute with accuracy Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to independently manage and complete multiple tasks under pressure in a professional manner Ability to remain focused for extended periods of time PHYSICAL DEMANDS Must be able to sit for long periods of time with moderate amounts of walking and standing Must be able to occasionally lift up to 25 pounds Must have manual dexterity necessary to manipulate surveillance equipment Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Work is primarily performed in administration building but may require going onto the gaming floor, which includes exposure to flashing lights, frequent loud noises, and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals

. Pay Rate: $25.00 an hour SUMMARY: To create positive team member relations through the administration of policy and procedures as well as the organization of team member events. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with planning, organizing and implementing team member events such as picnics, holiday parties, feasts, giveaways, etc. and track results ensuring budgetary guidelines are followed Monitor, coordinate and deliver team member recognition programs such as luncheons / annual banquet, Way Program and service awards Update and monitor team member communications such as bulletin boards, electronic systems, newsletter, Gaming License information, etc. Assist with processing unemployment claims Process, mediate and document work-related issues (including harassment complaints and investigations) and follow up accordingly Process team members' attendance and performance related counseling's and administer attendance tracking in the HRMS Assist staffing with rehire status issues and internal team member transfers Be a resource for team members and management KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience 2 years Human Resources experience with an emphasis on employee services Experience processing unemployment insurance and handling counselings Skills Required: Accurate and detail-oriented Strong organizational skills Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Excellent problem-solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner creating a positive work environment Ability to manage projects in a timely and efficient manner while maintaining a budget Ability to adapt quickly to changing priorities REQUIRED TRAINING Treasure Island guest service training Human Resources Management System training Team Member Electronic Communications System training Any position-related training as determined by department manager PHYSICAL DEMANDS Must be able to walk and / or stand and sit for long periods throughout the day Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for team member events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally overtime may be required Occasionally must deal with angry or hostile individuals

. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Rotate weekly through all of our Food and Beverage Outlets to develop a comprehensive understanding of varied service environments. Perform day-to-day tasks to support assigned Food and Beverage Outlet. This will include administrative tasks as well as hands on, operational duties. Complete special projects to support assigned area with meeting business needs while satisfying internship requirements. Work various special events, including parades, concerts, fairs and Island Impact events to assist with property needs and community outreach. Uphold operational standards and instill team coordination in a high-volume service environment. Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs. * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a hospitality or related degree program Preferred: Previous guest service experience Previous experience in a high volume Food and Beverage operation Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

Pay Rate: $14.25 an hour plus tips Essential Duties/will be trained to fill all roles Greet and seat guests, ask for guest feedback and offer an appropriate departure comment Clear, bus and set tables and fill water glasses Stock and refill supplies Cover breaks for other front-of-house staff Empty trash containers and return empty racks to dish room Answer phones and take reservations and to go orders Be knowledgeable and provide information regarding Tado Steakhouse and other property amenities Update management on business flow Operate point-of-sales system and accurately handle cash and cash equivalents KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: 1-year guest service experience preferably in a fast-paced fine-dining restaurant Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end user support of hardware and software systems Maintain, review and update department documentation, problem and solution documentation and procedures and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting Conduct testing on systems and document results Collaborate with other IT staff and vendors to provide support Create, monitor and process user requests following established procedures Assist and mentor help desk staff and ensure help desk coverage Assist in troubleshooting spreadsheets, databases and other office productivity tools Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly Assist Network Team in supporting and maintaining of the network infrastructure Install and upgrade computer components and software, manage virtual servers and integrate automation processes Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless) Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization Manage Data Center, including power and environmental requirements Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

Pay Rate: $15.00 an hour, plus tips SUMMARY: To transport and store luggage for hotel guests. - Greet and assist guests transporting and/or securing their luggage appropriately, as well as other special requests and deliveries - Monitor front entrance of property for guest's arrival, open car doors, escort guests and show to hotel rooms - Provide information about the property and its amenities - Perform errands such as delivering supplies and newspapers, filling ice buckets, etc. - Perform room checks at noon - Ensures an organized, safe and clean front entrance and lobby area - Exchange keys IDEAL CANDIDATES HAVE: Required: - High level organizational skills and the ability to adapt quickly to changing priorities - Excellent verbal and interpersonal communication skills - Excellent problem solving skills - Basic math and computer skills - Ability to read, analyze and interpret general documents - Ability to enthusiastically and professionally up-sell property amenities Preferred: - Previous guest service experience

. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Create and schedule email campaigns and SMS messaging via Salesforce Marketing Cloud Develop marketing campaigns across digital platforms Provide competitive market research to assist in digital content strategies Gain an understanding of digital advertising strategies, SEO and analytics Conduct audits of web content to ensure alignment with brand goals Assist in design of graphics for digital content Attend a variety of on and off-site events as a representative for Treasure Island Resort and Casino on evenings and weekends Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in marketing, communications, digital media or a related field Knowledge of email marketing programs, content management systems such as Wordpress or Craft, UX design and Email SPMA laws Advanced writing skills Experience with Adobe Creative Suite Skills Required: Strong computer skills Microsoft office, Adobe Creative Suite, CSS, XHTML, XML, Salesforce Project management skills and ability to meet quick deadlines Self-starter Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem-solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use

~ WE CREATE WINNING EXPERIENCES ~ *Pay Rate* $16.50 an hour SUMMARY: To welcome and provide information to guests and team members. - Serve as an initial point of contact for arriving guests - Act as a source of information and provide security and/or medical resources - Maintain general security awareness of organizational assets, including personnel - Perform repetitive duties and react to incidents, as necessary - Detect safety and security problems and communicate with security officers - React to incidents and make appropriate notifications - Resolve conflict in a professional manner, as necessary - Contribute to written reports, as required - Exercise care when handling property assets to prevent loss or damage - May be required to testify and provide statements for use in judicial and administrative proceedings IDEAL CANDIDATES HAVE: Required: - High School Diploma/GED or equivalent educational experience - Strong verbal and interpersonal communication skills - Strong problem solving and conflict resolution skills - High attention to detail and accuracy - Ability to remain outgoing and approachable - High level organizational skills and ability to adapt quickly to changing priorities - Ability to respond to customer inquiries while remaining pleasant and cheerful - Ability to enthusiastically and professionally describe property-wide amenities Preferred: - Previous community involvement or networking experience; or Previous experience with hotel, retail or restaurant "front of house" guest service; or Previous experience in public safety, security or military ~ Four reasons why our Team Members have chosen to stick around for 20+ years!~ o The People - amazing to work with and to take care of. o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more. o The Career - well-paying opportunities to develop and grow with or without a degree. o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!

Pay Rate: $14.25 an hour, plus tips ESSENTIAL DUTIES AND RESPONSIBILITIES Formulate beverages according to recipes and present food products according to presentation standards Operate micros register, handle cash accurately, make up banks for oncoming shift, handle coupons and make proper entries Initiate and establish superior guest service including recommending drink and food selections and informing of specials Stock supplies maintaining necessary pars and monitor product quality Set up and close work stations in compliance with established procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1-year guest service experience preferably in a restaurant or coffeehouse Knowledge of Micros or equivalent computer software Cash handling experience Required Skills: Accurate and detail-oriented Excellent verbal and interpersonal communication skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice Ability to enthusiastically and professionally sell or up-sell food and beverage products PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance and be able to bend and kneel Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 16 to 25 pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

. Pay Rate: $25.00 an hour SUMMARY: To create positive team member relations through the administration of policy and procedures as well as the organization of team member events. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with planning, organizing and implementing team member events such as picnics, holiday parties, feasts, giveaways, etc. and track results ensuring budgetary guidelines are followed Monitor, coordinate and deliver team member recognition programs such as luncheons / annual banquet, Way Program and service awards Update and monitor team member communications such as bulletin boards, electronic systems, newsletter, Gaming License information, etc. Assist with processing unemployment claims Process, mediate and document work-related issues (including harassment complaints and investigations) and follow up accordingly Process team members' attendance and performance related counseling's and administer attendance tracking in the HRMS Assist staffing with rehire status issues and internal team member transfers Be a resource for team members and management KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience 2 years Human Resources experience with an emphasis on employee services Experience processing unemployment insurance and handling counselings Skills Required: Accurate and detail-oriented Strong organizational skills Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Excellent problem-solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner creating a positive work environment Ability to manage projects in a timely and efficient manner while maintaining a budget Ability to adapt quickly to changing priorities REQUIRED TRAINING Treasure Island guest service training Human Resources Management System training Team Member Electronic Communications System training Any position-related training as determined by department manager PHYSICAL DEMANDS Must be able to walk and / or stand and sit for long periods throughout the day Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for team member events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally overtime may be required Occasionally must deal with angry or hostile individuals

. Pay Rate: $46,800 starting salary SUMMARY: Identify premium players and assist with developing recognition and reward programs to attract and retain these players and ensure frequent return visits. Responsible for a high level of guest service as described in your department's guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Analyze new player data, identify player follow up and work assigned list (complete introductions, set-up player profiles, develop initial sales campaigns) Floor prospect for players of extreme High-Value Assist with sales goals and target developments Organize, categorize and maintain all players in assigned book of business Analyze player profiles for sales calls and expedite appropriate quota of sales calls Fill assigned block of hotel rooms Create VIP event invite lists based on sales goals and strategies and fill events via sales calls Attend sales meetings and training sessions Review and analyze sales and tracking reports Review overdue trip report lists (significant decliners) for prompt action letters and sales calls Call/mail list of assigned inactive High-Value players Identify and greet in-house coded players Prepare for and welcome incoming coded players (hotel rooms, VIP events, etc.) Answers calls and handle player correspondence Expedite player requests and reservations and fulfill player requests for comps Accompany guests to amenity functions (dining, golf, etc.) Perform customer recovery as needed, based on player value Host VIP events, parties, etc. Make retention calls to coded players (birthdays, special occasions, etc.). Coordinate with internal business partners to retain players across High-Value player segments Ensure player development floor office and casino floor are covered at all times KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience 1-year previous experience in casino marketing, player's club or other comparable casino guest service position preferably as a Casino Host Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills including working with spreadsheets Excellent written, verbal and interpersonal communication skills Must be able to read and write English Proven to accurately type 35 wpm Proficient at phone systems and computer applications Abilities Required: Maintain assigned percentage of active players across coded player group (Book of Business). Ability to work fast and efficiently Ability to provide superior guest service to guests, coworkers and management while maintaining a high level of maturity, professionalism and credibility Ability to follow established dress code policies and practice good personal hygiene Ability to independently complete multiple tasks in a professional manner Ability to speak in a clear, concise and pleasant voice Ability to strategize job duties and set priorities Ability to retain large amounts of information regarding the property and its amenities Ability to enthusiastically and professionally sell and/or promote relevant events and promotions REQUIRED TRAINING Treasure Island guest service training TIPS training and certification Department software applications including Player Tracking, Gaming System and Hotel Management Systems Department orientation Any position-related training as determined by department manager PHYSICAL DEMANDS Must be able to walk and / or stand and sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally overtime may be required Occasionally must deal with angry or hostile individuals High volume direct public contact

. Pay Rate: $20.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate, set-up and execute promotions and special events on and off property Coordinate with operational departments in the development of programs and special events, including advertising support Interact with guests and staff during promotions, drawings and events Track, monitor and report on winners, prize distribution and guest counts Organize and complete inventory of marketing storage areas Assist vendors with outside sponsorships, co-ops and other promotions Drive attendants to off-site events KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1 year Marketing experience Required Skills: Accurate and detail-oriented Highly organized and the ability to adapt quickly to changing priorities Basic computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Excellent problem solving skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers Ability to manage projects in a timely and efficient manner Ability to speak in a clear, concise and pleasant voice in front of large crowds using a public address system PHYSICAL DEMANDS Must be able to walk and / or stand for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist occasionally Must be able to push, pull and grasp objects occasionally Must be able to climb an 8 foot ladder Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed on the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

. Pay Rate: $25.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor all facilities within Treasure Island Resort & Casino, including gaming areas and back of house operations for the detection and video recording of illegal or unusual activities such as cheating, theft, embezzlement or other activities which may be suspicious or threatening to guests or team members Monitor all gaming-related areas including Table Games, Slots, and Cash Services for potential cheating activity, advantage play and illegal activity Oversee and verify large payouts by the Casino such as jackpots and bingo payouts Follow established procedures and immediately notify the Surveillance Director, appropriate departments or law enforcement authorities upon detection of suspicious activities or irregularities Create detailed, accurate reports and maintain a daily log of activities observed and / or reported to Surveillance Maintain professional and effective communication with all public service officials and internal department representatives KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience 1 year of surveillance-related experience, related schooling, or military experience Must be 21 years or older Preferred Knowledge and Certification: 2 year degree in related field Prior investigation experience Loss prevention experience Prior casino experience Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Proficiency in Microsoft Office (Word, Excel and Outlook) and other gaming related or Surveillance-related software Excellent written & verbal communication skills Above average math skills Excellent writing, analytical thinking, and verbal communication skills Proven typing speed of at least 50 words per minute with accuracy Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to independently manage and complete multiple tasks under pressure in a professional manner Ability to remain focused for extended periods of time PHYSICAL DEMANDS Must be able to sit for long periods of time with moderate amounts of walking and standing Must be able to occasionally lift up to 25 pounds Must have manual dexterity necessary to manipulate surveillance equipment Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Work is primarily performed in administration building but may require going onto the gaming floor, which includes exposure to flashing lights, frequent loud noises, and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals

Pay Rate: $14.25 an hour plus tips Essential Duties/will be trained to fill all roles Greet and seat guests, ask for guest feedback and offer an appropriate departure comment Clear, bus and set tables and fill water glasses Stock and refill supplies Cover breaks for other front-of-house staff Empty trash containers and return empty racks to dish room Answer phones and take reservations and to go orders Be knowledgeable and provide information regarding Tado Steakhouse and other property amenities Update management on business flow Operate point-of-sales system and accurately handle cash and cash equivalents KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: 1-year guest service experience preferably in a fast-paced fine-dining restaurant Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end user support of hardware and software systems Maintain, review and update department documentation, problem and solution documentation and procedures and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting Conduct testing on systems and document results Collaborate with other IT staff and vendors to provide support Create, monitor and process user requests following established procedures Assist and mentor help desk staff and ensure help desk coverage Assist in troubleshooting spreadsheets, databases and other office productivity tools Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly Assist Network Team in supporting and maintaining of the network infrastructure Install and upgrade computer components and software, manage virtual servers and integrate automation processes Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless) Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization Manage Data Center, including power and environmental requirements Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact