Grand Circle Travel jobs - 50 jobs

A leading travel organization is seeking a Director of Travel Agency Sales to develop a new sales channel targeting retail advisors and consortia. The ideal candidate will have 3-5 years of sales experience in the travel industry and a proven ability to scale trade sales channels. In this role, you will be responsible for designing sales strategies, creating partnerships, and driving growth. The position offers a competitive salary along with extensive benefits, including 50% off company trips and generous PTO policies. #J-18808-Ljbffr

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team CSS TSSM Travel Technology Specialist (Remote) Full time, United States, Poland, UK, Spain The CSS TSSM Travel Technology Specialist is responsible for assessing incidents to determine solution approaches, understanding requests for changes to identify the best approach, and applying solutions to ensure business problems are resolved. As a CSS TSSM Travel Technology Specialist, you will * Conduct assessment in a logical way, replicate error or test situation if possible. * Analyze larger requirements (multiple system, processes made of many sub-processes) * Coordinate activities with a range of internal or external teams across various issues * Execute small to large complex configuration changes (many systems, many logics) * Respect defined and agreed service level agreements About you * Experience in the travel industry * Experience in managing Technology is required * Excellent spoken and written language skills in English * Knowledge of Amadeus and Sabre and experience in the administration of the tool * Knowledge in Agent & Client facing Travel Technology and experience in the administration of an application is required * Team player with great empathy for customer needs About us We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel. Your life at BCD Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD. You'll be offered * Flexible working hours and work-from-home or remote opportunities * Opportunities to grow your skillset and career * Generous vacation days so you can rest and recharge * A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools * Travel industry professional perks and discounts * An inclusive work environment where diversity is celebrated Ready to join the journey? Apply now! We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at *********************. #LI-Remote #LI-PL1 Apply now "

VIP Corporate Travel Consultant FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses. Ranked as one of the world's top five travel management companies, it has a business network in over 97 countries and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience. To learn more about FCM please click HERE About the Opportunity Our VIP Corporate Travel Consultants will need to provide a high level of consultation and accuracy during all aspects of the travel experience, including pre-booking consultation, and the reservation process from beginning to end. Candidate must have in-depth travel industry knowledge, exceptional problem-solving skills, while maintaining the highest degree of professionalism and courtesy. This role will have you arranging domestic and complex international travel for busy executives including air, car hotel and ground transportation. Before you begin your role, you will spend three weeks(paid) training. This program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel agents handle the air, car, rail and ground transportation bookings as well as the ticketing, changes and the exchange and queue management. You will also need to offer exceptional customer service to satisfy our business traveler's needs. The schedule for this role will include a 40-hour work week with five 8-hour shifts from 3:00 PM to 11:00 PM EST, Monday - Friday. Key Responsibilities Deliver exceptional, personalized service to C-Suite travelers and their administrative staff, establishing strong rapport and ensuring all interactions are handled with professionalism. Provide consultative support throughout the booking process, creating unique travel itineraries that meet the specific needs and expectations of high-level executives. Keep clients informed of necessary travel documents and health requirements for international travel. Complete all reservations accurately and in a timely manner, including post-trip follow-up and support. Strong ability to multitask, handling competing priorities with ease. Demonstrate creative thinking and decisive problem-solving skills to provide optimal travel solutions. Always maintain an impeccable professional demeanor, adapting to changes and exceeding customer expectations. Meet goal expectations in productivity, customer experience, and service levels, as measured by performance metrics. Help cultivate a safe, inclusive, and accessible work environment for team members of all backgrounds including people who are racialized, have disabilities (invisible or visible), require faith accommodations, and/or are LGBTQ2+ Do your part to encourage an inclusive and accessible work environment for all Flighties, regardless of age, gender, disability, ethnicity, faith, and LGBTQ+ identity Participate in maintaining an inclusive and accessible work environment for all Flighties, regardless of their identities and lived experiences Help to foster an inclusive and accessible team environment for all Flighties, regardless of their identities and cultural backgrounds Experience & Qualifications 3+ years of recent experience as a VIP or Executive Agent 5+ years of specialized experience in high-end customer service within the travel industry, delivering exceptional, proactive service to C-level executives and high-profile clients. Expert in managing complex and time-sensitive travel requests with precision, ensuring seamless travel experiences tailored to the unique needs of VIP clients. Skilled in building long-term relationships with elite clientele by proactively gathering and retaining travel preferences, while handling bespoke requests with the utmost professionalism and discretion. In-depth familiarity with current Sabre GDS (Global Distribution System) for fare calculations, itinerary management, and ticket issuance. Excellent communication skills, both written and verbal, across multiple channels to keep clients informed and reassured throughout the travel process. Strong technical aptitude with the ability to troubleshoot and adapt to new technologies Comfortable and experienced using Microsoft Office Suite (Excel, Outlook, Teams), travel booking tools (Concur, Deem) and various communication tools. Proficiency in ticketing procedures and scripting, along with the ability to handle complex itinerary changes and exchanges for both international and domestic travel. Proven ability to navigate and manipulate complex itineraries, international fares, and Passenger Name Records (PNRs) to meet client requirements. Previous exposure to quality control processes to ensure the accuracy and compliance of travel bookings. A polished and professional demeanor when interacting with clients and colleagues. The capacity to make quick and effective decisions to resolve travel-related issues promptly. Self-motivated with the ability to work independently and manage tasks successfully Work Perks! - What's in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm. Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service. Personal connections: We are a big business founded on personal relationships. Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. A career, not a job: We offer genuine opportunities for people to grow and evolve We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually. Travel perks/discounts Health & Wellness Programs and Employee Financial Wellness Services National/International Award Nights and Conferences Health benefits including, medical, dental, vision, gender affirming care, and fertility care Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability Flexible Spending Accounts Employee Assistance Program 401k program with partial match Tuition Reimbursement Program Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions Global career opportunities in a network of brands and businesses *Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state. #LI-SC1#FCM#LI-Remote Location - Remote, USA If this sounds like the opportunity you have been waiting for then APPLY NOW. For this position, we anticipate offering an hourly pay rate of $31.25 - $33.65 plus commission/incentive earnings based on achievable targets. The hourly rate is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $65,000 - $70,000. The annual salary range listed represents the total compensation package, excluding benefits. We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. Our number one philosophy? Our people. Flight Center Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at *************************** 🏆 Travel Weekly Magellan Awards: Silver Winner (2023) 🌟 GBTA WINiT Top 50 Award Recipients (2018-2025) 💫 CHHR: 5-Star DE&I Employer (2023, 2024) 🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023-25) 📰 Newsweek: America's Greatest Workplaces for Diversity (2024) 💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025) ✈️ OutThere Awards: Inclusive Travel Finalist (2025) 🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at bcdme.com/careers Meeting Planner, Conventions & Internal Events We are looking for a Conventions and Internal Meeting Planner to join our dynamic team within our Life Sciences Division. In this stakeholder-facing role, you will act as the convention planning lead for Society Engagements, Internal Company Meetings, and National Sales Meetings. You will collaborate with stakeholders and vendors alike to ensure each meeting and convention is executed flawlessly and compliantly from exhibit sponsorship to registration, to menu planning through onsite execution and budget reconciliation and everything in between. You will keep projects running on time, on budget, and within compliance guidelines. If you are someone who has strong planning skills and mastered the art of managing multiple priorities, then read on! Your responsibilities: * Plan and execute from start to finish all logistics relating to Conventions and Internal Events, including National Sales Meetings, Training Meetings, Advisory Board Meetings, Society Engagements, Tradeshows, and Conventions. * Act as the main point of contact for your stakeholders, and ensure all milestones are clearly communicated and met. Be consultative in your approach. After all, you are an expert in meetings management. * Communicate effectively with the exhibit design company and other vendor partners. You'll be responsible for working with housing bureaus, ordering badges, collaborating on the design of booth sets, AV/Production needs (as necessary), ad hoc meetings and events, ground transportation, signage, and more! * Build, monitor, and maintain concise and accurate event budgets. Think outside of the box on creative cost savings and menu planning ideas but ensure we remain compliant. Negotiate vendor contracts and build long-lasting partnerships. * Create clear & and simple attendee communications and registration websites. Create a well-timed and accurate communication plan. * Ensure everyone, from stakeholders to attendees to staff members has a positive and memorable experience from the invitation stage, through onsite, and departure. We aim to please! * The ability to travel regularly. You're good at: * Communicating with stakeholders. You have the ability to own the room and convey confidence, knowledge of best practices in events, and a professional presence at first impression and on-going. * Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure, and work well in a collaborative environment. * Establishing long-lasting, professional relationships with stakeholders, co-workers, and vendors. * Managing the complex world of compliance including understanding Meal Caps, State & Country Laws, and Transfer of Value reporting when applicable. * Cvent, Excel, and Microsoft Office Suite. * Our ideal candidate possesses 3+ years in a lead planner role in the Pharmaceutical or Life Sciences industry * This position is hybrid in Raynham, MA * Traveling when necessary You might also have: * A college degree from a 4-year institution. THE PERKS Flexible Working We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best. Room to Grow Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow. Everyone has a voice We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected. Make your move The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move. We've got you covered Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program. We're positive. You'll love it. It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Meeting Planner is between $57,000 - $75,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget. #LI-LZ1 #LI-KW1 #LI-Remote #LI-Hybrid #LI-Onsite Nearest Major Market: New Bedford Apply now "

The ideal candidate will have a strong customer focus with a critical mindset and sales drive. S/he must be focused on increasing brand recognition, consistency, and accuracy, while collaborating across teams, and clearly communicating vision and purpose. Success Criteria • Ability to leverage Microsoft Office applications, and Adobe CreativeSuite, to execute exceptional graphic design deliverables • Ability to generate new, innovative ways to present material thatimproves proposals and presentations • Ensuring brand consistency throughout various businessdevelopment materials and projects • Participating, and embracing, development opportunities • Instilling trust Key Areas of Collaboration and Influence • Communicate effectively with colleagues across the company so that information is disseminated effectively and participate in project groups and meetings as required • Collaborate with members of the Marketing, Communications, and Business Leaders • Promote the OneISS Vision • Transfer best practice • Use the business to promote and further develop ISS

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today! Production Housing Coordinator (Remote) Full time, United States The schedule for this role is: 9a-6p MST The Production Housing Coordinator is responsible for recommending destination and venue options, negotiating with industry suppliers and initial budgeting for assigned meetings and incentives in the media and entertainment industry. The coordinator is responsible for supporting and consulting clients around site selection, contract negotiation & execution, savings generation & documentation, and properly updating technology information for all meeting and event types, all in accordance with client processes and tools. Financial responsibilities include; program benchmarking, cost savings negotiations and tracking, invoice payment and accruals. Coordinators will commit to building and maintaining strong client relationships while providing best-in-class meeting and event services. Additionally, may be responsible for creating strategic travel solutions that support the Media & Entertainment organization to solidify repeat business and new sales. As a Production Housing Coordinator, you will * Negotiate hotel and venue contracts * Utilize and leverage preferred hotel agreements when negotiating hotel contracts * Source destination, hotel, and venue options that meet the goals and objectives of the client * Create, develop, price, and facilitate new and repeat business proposals, including, but not limited to destination, hotel, activity and event overviews * Consult with client and/or Account Executive on best destinations based on budget, availability, goals and objectives * Trouble shoot issues, propose solutions, and escalate to manager and Account Executive as needed About you * Previous purchasing/meeting planning experience * You have knowledge of accounting and payment processes * You have travel industry and destination knowledge * You have excellent verbal and written communication skills in English * Knowledge of the media and entertainment industry is a plus * CMP certification preferred About BCD Media & Entertainment We are the Media & Entertainment division of BCD Travel, one of the world's largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment's notice! About BCD Travel We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel. Your life at BCD Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD. You'll be offered * Flexible working hours and work-from-home or remote opportunities * Opportunities to grow your skillset and career * Generous vacation days so you can rest and recharge * A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools * Travel industry professional perks and discounts * An inclusive work environment where diversity is celebrated At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Production Housing Coordinator is between $50,000 and $60,000. The actual pay depends on your skills, qualifications, experience and geographical location. We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role. Ready to join the journey? Apply now! We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at *********************. #LI-Remote #LI-DL1 Apply now "

THANK YOU FOR YOUR INTEREST IN WORKING FOR TAUCK! If you believe this role is a good match for your background, skill set, experience and passion please upload your resume and cover letter as an attachment. Please note: This job posting is not an indication that a position is immediately available. We hire strictly based on sales and need, but accept resumes on a year-round basis for future consideration as opportunities arise. Your resume will be kept active for one year and you will be contacted in the event a position matching your qualifications, availability and interest becomes available. GENERAL INFORMATION ABOUT TOUR DIRECTING WITH TAUCK: Tauck Directors enjoy the benefits and resources of a company that has been at the cutting edge of guided travel since 1925. We take great pride in our front-line representatives and our reputation for excellence and integrity. We currently employ approximately 250 Tauck Directors worldwide. Tauck Directors typically work between the months of May and October and are expected to be available for work assignments as company need dictates. We require mandatory availability from all Tauck Directors for the months of September and October as that is when our tour season is at its height. Individual schedules vary, of course, depending on the combination of sales, itineraries assigned, language skills, personal interests, performance history, and seniority. POSITION REQUIREMENTS: A record of success in the travel or hospitality industry, or similar experience in a customer-service related field such as health care or education Solid oral and written communication skills Administrative and basic accounting skills Ability to use technology A college or university degree is preferred WORK SCHEDULING & PERFORMANCE REVIEWS: Scheduling is a collaborative process, incorporating performance feedback and individualized professional development goals. An annual performance review discussion is conducted with each Tauck Director at the end of the season. COMPENSATION & BENEFITS: Tauck Director compensation is a combination of base pay and gratuities received while on tour. Accepting monetary or material commissions is strictly forbidden throughout our organization and will result in immediate termination. Benefits for eligible Tauck Directors include: medical, dental, vision, life, travel, long-term disability, and worker's compensation insurance programs, a 401(k) company plan and a profit-sharing plan. Annual eligibility is based on the total number of weeks worked each calendar year. Tauck Directors work in diverse physical and cultural settings around the globe. Whenever representing Tauck, they are expected to present themselves, and our organization, professionally with guests, suppliers, and fellow associates. The most successful Tauck Directors are proficient at handling multi-faceted responsibilities. Key skills include: Exceptional interpersonal skills for diverse audiences Creative and dynamic presentation skills Independent, resourceful decision-making A collaborative approach when working with colleagues Problem-solving skills, including poise under emergency conditions Organizational skills, with both groups and accounting functions Computer skills: ability to use email, internet, MS Word and Excel Language skills for international itineraries, particularly French, German, Italian and Spanish

We are seeking a passionate and analytical Social Marketing Specialist to join our in-house marketing team. This is a hands-on role with full ownership of our social media strategy for owned cruise brands, including Cruises.com and CheapCruises.com. You will be the driving force behind brand growth and engagement across all social platforms. The ideal candidate is a digital native, genuinely curious about the evolving social marketing landscape, and fluent in the language of social trends. You are both a creative storyteller and a data-driven analyst, capable of multitasking in a fast-paced environment. You will collaborate closely with the marketing team to ensure our brands' social footprint is innovative, engaging, and delivers measurable results. About World Travel Holdings World Travel Holdings is the nation's largest cruise agency and award-winning leisure travel company with a portfolio of nearly 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes, and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands, and prominent corporations. The company also operates a top-rated travel agency franchise and is consistently recognized as an industry leader in employee engagement and work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England. For more information, visit WorldTravelHoldings.com. Responsibilities Full ownership of executing a comprehensive, multi-platform social media strategy for World Travel Holding's owned cruise brands. Manage the end-to-end content lifecycle: ideate, create, and publish a consistent stream of high-quality, engaging content tailored across each of the social media platforms. Identify and manage relationships with influencers and content creators. Manage influencer campaigns from outreach to execution, with a clear goal of generating authentic, high-performing User-Generated Content (UGC). Plan, deploy, and optimize paid and organic social media campaigns for several owned cruise brands. Continuously monitor, analyze, and report on key social media metrics. Use data to provide actionable insights. Be perpetually curious and ahead of emerging platforms, trends, and algorithm changes, and proactively recommend new opportunities. Collaborate closely with internal stakeholders to ensure a cohesive and integrated brand message. Qualifications 3+ years of hands-on experience in social media management, with a proven track record of growing an online community. Deep, native fluency with all major social media platforms, especially video-first platforms like TikTok and Instagram. Demonstrable experience with executing and optimizing paid social media campaigns. Proven success in building and managing influencer & partnerships relationships. Excellent content creation skills, including copywriting, an eye for design (experience with design tools is a plus), and proficiency in short-form video creation/editing. Not ready to apply? Connect with us for general consideration.

Reporting to: SVP, Creative Director Department: Marketing / Brand Salary Range: $120,000 Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston, MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. We're looking for a Senior Social Media Strategist to lead the development, direction, and execution of our organic social media strategy. This person will own platform strategy, content planning, community engagement, and innovation across social channels-elevating our storytelling, deepening community connection, and driving measurable business impact. Key Responsibilities Social Strategy & Leadership * Develop and execute strategy for all organic social channels (Facebook, Instagram, YouTube), delivering best-in-class social moments. * Identify opportunities for expansion into new platforms and build business cases for supporting resources. * Serve as the internal subject-matter expert on social trends, platform innovation, and cultural moments. * Partner with paid media teams to align messaging and unify channel strategy. * Collaborate with brand marketing to define social audience, channel, and creative strategies for omnichannel campaigns. Content Development & Management * In partnership with Creative, create, edit, and publish high-performing content that grows audiences, drives site traffic, and strengthens community. * Manage a social content calendar aligned with brand campaigns, launches, and cultural moments. * Source and curate user-generated content from travelers and brand loyalists. * Ensure consistent messaging and brand stewardship across all platforms. Testing, Analytics & Optimization * Build and lead a structured testing roadmap for content, formats, messaging, and timing. * Analyze performance data, uncover insights, and evolve strategies based on learnings. * Communicate insights and socialize a culture of continuous experimentation. Community Engagement & Reputation Management * Support the team in executing a comprehensive community engagement strategy. * Collaborate with PR and Customer Service on issue escalation or sensitive engagement moments. * Support oversight of third-party review platforms including TripAdvisor, Yelp, Google Reviews, and Consumer Review. Qualifications * 5-7+ years managing social channels and communities for a consumer-facing, fast-scaling brand. * Proven track record of sustained organic growth across multiple social platforms. * Experience adapting creative and copy to optimize performance by audience and channel. * Strong analytical mindset with ability to translate data into strategy refinements. * Experience designing and executing experiments that drove measurable results. * Strong sense of visual storytelling, brand voice, and social-first creativity. * Demonstrated ability to develop social plans aligned to broader marketing initiatives. * Prior travel or hospitality experience preferred; passion for travel required. * 3+ years of people management experience preferred. Key Results Areas (KRAs) * Grow organic social engagement/follower metric from X → Y by date Z. * Increase social-driven site traffic (e.g., TPCs) from X → Y by date Z. * Third metric TBD (community moderation and/or reputation management KPI). Total Rewards The base salary range for this role is $110,000 to $120,000 annually for employees based in Boston, MA. Final compensation may vary based on experience, skills, internal equity, and geographic location. This role is also eligible for an annual incentive bonus and first-class benefits, including: * Health & wellness: Highly subsidized medical, dental, and vision plans, on-site gym, holistic wellness programs. * Time off: Substantial PTO, 11 paid holidays, Summer Fridays, and generous parental leave (12-16 weeks at 100% pay). * Travel benefits: 50% off trips for you + a companion, 25% for immediate family, and exclusive associate travel deals. * Future & security: 401(k) with company match, life insurance, disability coverage. * Growth & development: Tuition assistance, professional development, and overseas travel opportunities. * Extra perks: Commuter benefits, FSAs, pet insurance, discounts, and paid volunteer time off. To learn more, visit gct.com, oattravel.com, and grandcirclefoundation.com.

Create an effortless experience for our guests and travel advisors as they embark on their travel journey with Tauck. Representing the Tauck brand, the Reservations Sales Counselor is responsible for providing superior service to all direct guests and travel advisors as a member of our inbound contact center. The RSC is responsible for responding to a variety of calls including information inquiries from prospective callers, booking reservations, reviewing upcoming travel details with guests or their travel advisors to ensure any assistance requested prior to travel is provided in an accurate, professional and timely manner. We're seeking individuals who are not only passionate about travel and service but also eager to embrace new technologies that enhance the guest experience 1. Part time positions - 25 hours/week 2. Full time positions - 37.5 hours/week Schedules include a combination of shifts that will include evenings and Saturdays. KEY RESPONSIBILITIES: Handle inbound sales and inquiry calls to convert into an active reservation on a Tauck tour. Enhance travel advisor and guest relationships through exceptional customer service. Follow call evaluation guidelines, maintains a detailed understanding of the booking and service processes: verifying and/or capturing all pertinent information; providing tour information accurately including alterations to itineraries; costs, options, including the travel protection plans; deposit requirements, and cancellation policies. Communicate extensive details of Tauck tours accurately including cost, options, deposit requirements, cancellation policies, and travel protection plans offered. Pursue training and development opportunities; strives to continuously build knowledge and skills with focus on active listening to identify and create sales opportunities. Consistently meets or exceeds expected performance goals communicated by Reservations management. Handles high call volume, navigates system software, and utilizes Outlook. Perform other duties and responsibilities as required. OBJECTIVES OF ROLE: Handle inbound sales calls from guests and travel advisors, identify their needs, make travel recommendations, and follow sales techniques to maximize revenue. Exceeds travel advisor and guest expectations by executing all reservation and sales related processes professionally. Engage callers in an enthusiastic, efficient, service oriented and professional manner. Through training and personal development cultivate a thorough knowledge of Tauck tours to ensure sales and service opportunities are driving satisfaction and sales conversion for the company. SKILLS & QUALIFICATIONS: Strong phone, verbal, and written communication skills with active listening and a polished, professional tone. Solid knowledge of geography, destinations, cultures, and current world affairs. Intermediate computer skills (Microsoft Office) and the ability to quickly learn and adapt to new technologies as our business evolves. Comfortable and confident using digital tools and platforms, including Salesforce, online booking systems, and AI-assisted technologies. Demonstrated flexibility, curiosity, and openness to learning as Tauck continues to grow and enhance its technology and processes. Successfully complete and graduate from an extensive 6-week remote training program. Ability to follow communication procedures, guidelines, and policies with accuracy and consistency. Thinks quickly, finds solutions efficiently, and responds with empathy, professionalism, and confidence. Coachable, open to feedback, highly motivated, and driven to succeed with an entrepreneurial spirit. Demonstrates integrity, reliability, and respect; builds trust and fosters a positive, collaborative team culture. Enthusiastic and customer-oriented, committed to maintaining high standards of performance and service. Minimum 1-2 years of customer service and/or sales call center experience preferred.

Department: People & Culture About the Role We are seeking a passionate and strategic Learning & Development Manager to join our global People & Culture team. In this role, you will design and deliver three cornerstone programs that will shape the future of leadership in our organization: * Executive Leadership Development Program * Global Onboarding Program * Global New Manager Training Program This is an exciting opportunity to make a lasting impact by building programs that develop talent at every level and strengthen our leadership pipeline globally. What You'll Do * Design & Launch Development and Onboarding Programs: Create and implement leadership development initiatives and a global onboarding program that are aligned with business priorities. * Influence & Collaborate: Build strong relationships with senior leaders and stakeholders to ensure alignment and adoption. * Develop Training Content: Together with internal subject matter experts, design engaging, scalable training programs for global delivery. * Partner with Vendors: Source, evaluate, and manage external training partners to deliver world-class learning experiences. * Leverage Technology: Use learning platforms and digital tools to scale programs and enhance engagement. * Drive Insights: Measure program effectiveness through data and analytics, ensuring continuous improvement and ROI. * Stay Ahead: Incorporate best practices and emerging trends in leadership development and adult learning. What We're Looking For * Experience: Minimum 5 years in Learning & Development in a corporate environment. * Education: Bachelor's degree in HR, Organizational Design, Organizational Psychology, Education or related field. * Influence: Proven ability to lead with influence and manage complex stakeholder relationships. * Subject Matter Expertise: Deep knowledge of adult learning methodologies and experience designing and delivering successful training programs. * Data-Driven: Strong analytical skills and experience using metrics to inform decisions. * Tech-Savvy: Familiarity with learning technologies (LMS, virtual platforms) and scaling programs globally. * Communication: Exceptional facilitation and presentation skills. Total Rewards The base salary range for this role is $100,000 - $125,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include: * Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes * Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary. * Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals * Your future, secured: 401(k) with company match, life insurance, and disability coverage * Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development. * Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community Why Join Us? You'll play a pivotal role in shaping leadership capabilities across the organization, driving programs that empower leaders at every level. If you're passionate about learning, innovation, and making an impact, we'd love to hear from you.

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team CSS TSSM Travel Technology Manager (Remote) Department: CSS TSSM Travel Technology Implementation Full-time, Brazil, United States, Canada, Mexico, Costa Rica The CSS TSSM Travel Technology Manager is responsible for assessing incidents and determining solution approaches during the implementation stage. You will need to understand the request for changes and determine the best approach. You will also need to apply a solution approach and ensure the business problem has been resolved. This role will proactively identify opportunities for improvements. As a CSS TSSM Travel Technology Manager, you will * Conduct customer facing implementations of OBTs and other products * Logically conduct assessments, replicate errors or test situations if possible * Coordinate activities with a range of internal or external teams across various issues * Execute small to highest complex configuration changes (many systems, many logics, many interactions, and dependencies) * Demonstrate excellent customer service and develop customer-centric communication * Support defined and agreed productivity targets * Adopt constructive collaboration behavior within and outside the team About you * Advanced experience in the corporate travel industry is required * Advanced experience in travel technology is required (GDS Sabre) * Basic project management experience * Advanced administration knowledge of online booking tool (Concur, Cytric or other relevant tool) * Commercial Support Experience * Advanced experience in an international workspace * Excellent written and verbal communication skills in English and Spanish About us We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel. Your life at BCD Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD. You'll be offered * Flexible working hours and work-from-home or remote opportunities * Opportunities to grow your skillset and career * Generous vacation days so you can rest and recharge * A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools * Travel industry professional perks and discounts * An inclusive work environment where diversity is celebrated At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of CSS TSSM Travel Technology Manager is between $59,000 and $76,000. The actual pay depends on your skills, qualifications, experience and geographical location. Ready to join the journey? Apply now! We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at *********************. #LI-Remote #LI-PL1 Apply now "

World Travel Holdings is seeking an experienced Business Analyst for its Business to Business (B2B) Division - Dream Vacations, and CruiseOne. Join our team and help us scope, define and communicate software initiatives that support the strategic objectives of the organization. About World Travel Holdings World Travel Holdings is the nation's largest cruise agency and award-winning leisure travel company with a portfolio of nearly 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and is consistently recognized as an industry leader in employee engagement and work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England. For more information, visit WorldTravelHoldings.com. Responsibilities Work in a scrum environment interacting with the scrum team and product owners throughout a Sprint developing user stories, use cases, flow charts and relevant artifacts to convey scope of work. Work closely with product owners to understand the overall business vision to develop product backlog items. Create and maintain product enhancement documentation. Collaborate with UI/UX designer to ensure that the design meets business requirements. Coordinate multiple phases of the software development life cycle including planning, requirements definition, system design and implementation of system applications in collaboration with product owners and scrum team members. Support project initiatives, including identifying and analyzing preliminary business needs, defining the project scope and objectives, and establish project milestones and timeline collaborating with stakeholders and development team. Assist with Sprint testing and user acceptance testing as needed. Work with the Training team to identify and assist in the development of training requirements for the delivery of all system projects to include "train the trainer" requirements and the necessary training materials. Qualifications Bachelor's degree in Business Administration, Marketing, Computer Science, Engineering or related field 5+ years in a business analysis role Strong analytical and project management skills Excellent verbal and written communication skills with the ability to interact professionally with a diverse group of executives, managers, and subject matter experts Proficient in analyzing and documenting complex business processes Proven ability to engage in multiple initiatives simultaneously and successfully In depth knowledge of the Software Development Lifecycle Experience with Scrum or other Agile methods. Experience in writing user stories and acceptance criteria, and in using MS Office products Dabbled with SQL, HTML, XML Prior working experience with API is preferred Knowledge of web development best practices and industry standards Not ready to apply? Connect with us for general consideration.

Join Grand Circle LLC as a Senior BI Web Analyst, connecting data, storytelling, and strategy to enhance how travelers discover and engage with our trips online. You'll bridge Business Intelligence and Digital Customer Experience, transforming web behavior and engagement data into insights that drive bookings and business growth. In this role, you'll collaborate with cross-functional teams to analyze customer journeys, optimize site performance, and measure the impact of personalization, experimentation, and content strategy-helping shape a best-in-class digital travel experience. What You'll Do * Partner with Digital Experience teams to identify insights that improve trip discovery, navigation, and booking behavior. * Measure and analyze A/B tests and personalization initiatives using Optimizely and Adobe Analytics. * Build, automate, and maintain Tableau dashboards that highlight key digital KPIs tied to engagement and conversion. * Write SQL queries to extract and transform data across Oracle and Snowflake environments. * Collaborate with Data Engineering to ensure clean, consistent data flows into the warehouse. * Contribute to modernization projects using dbt, Airflow/Astronomer, and Git for scalable BI development. * Present clear, actionable insights that inform marketing, merchandising, and operations strategy. * Serve as a senior individual contributor and mentor within the analytics function. What You'll Bring * Bachelor's degree in a quantitative or analytical field. * 5+ years of experience in digital analytics, BI, or web performance-preferably in travel, hospitality, or e-commerce. * Advanced proficiency in SQL, Tableau, and Adobe Analytics. * Experience with A/B testing tools like Optimizely. * Familiarity with Snowflake, dbt, Airflow, and version control (Git) preferred. * Excellent communication and storytelling skills-able to turn data into clear business actions. Total Rewards The base salary range for this role is $115,000 - $130,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include: * Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes * Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary. * Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals * Your future, secured: 401(k) with company match, life insurance, and disability coverage * Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development. * Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community

Affinity Business Manager Department: Groups Reports To: Director of Group Sales Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel. The Affinity Business Manager will play a key role in driving growth within Grand Circle's Groups Department by developing and managing relationships with Affinity organizations. This individual will be responsible for prospecting, qualifying, and closing new affinity business opportunities, while collaborating closely with Group Sales Agents (GSAs) across territories. The role requires a proactive, results-driven professional with strong communication and organizational skills. Key Responsibilities Prospecting & Qualification: Identify and qualify new affinity business opportunities through research and outreach. Build and maintain a pipeline of potential affinity partners. Sales & Outreach: Conduct outreach to affinity organizations and present Grand Circle's offerings. Collaborate with GSAs to close business and achieve sales targets. Marketing & Collateral: Create and distribute prospect kits and other marketing materials to support sales efforts. Host webinars and deliver compelling company and product presentations. Event Management: Oversee planning and execution of familiarization (FAM) trips for affinity partners. Attend major affinity conferences and events to network and generate leads. Relationship Management: Serve as the primary point of contact for affinity partners, ensuring exceptional service and support. Qualifications Bachelor's degree in Business, Marketing, or related field (or equivalent experience). 3+ years of experience in sales, business development, or affinity marketing. Strong communication and presentation skills, both written and verbal. Ability to travel for conferences, events, and FAM trips as needed. Highly organized with the ability to manage multiple projects simultaneously. Proficiency in Microsoft Office Suite; CRM experience preferred. Total Rewards The base salary range for this role is $70,000-75,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus, uncapped commission and first-class benefits, which include: Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes  Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary. Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals  Your future, secured: 401(k) with company match, life insurance, and disability coverage  Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development. Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community To learn more, please visit our websites at ************ ***************** and ******************************

Salary: $175,000 - $190,000 About the Role Grand Circle Corporation (GCC) is seeking a strategic leader to serve as a Director, Brand Strategy. This role will shape GCC's brand architecture and lead strategy for a portfolio of travel brands, helping transform a beloved, nearly 70‑year‑old business into a modern category leader. As a brand champion, you will retain the strength of GCC's historic brand promise while creating space for contemporary relevance, growth, and differentiation. You will partner closely with senior leadership, marketing teams, and external agencies to drive brand transformation, consistency, and long-term value across the organization. This role is ideal for a results‑oriented brand leader with deep experience guiding brand strategy within complex, consumer‑facing organizations. Key Responsibilities Brand Strategy Drive brand transformation in partnership with senior executives and external consultants, helping clarify brand architecture and define brand purpose and positioning across the GCC portfolio. Support the global rollout of brand repositioning initiatives, collaborating with a wide range of internal and external stakeholders. Build annual, data‑driven brand plans that drive distinction, trust, and measurable impact against key business KPIs. Draft, maintain, and evolve brand guidelines and toolkits to ensure a consistent end‑to‑end customer experience. Partner with global operations teams to deliver brand training, execute brand concepts at scale, and ensure adherence to brand standards. Collaborate with internal teams on the development of new travel itineraries that align with brand strategy and address portfolio gaps. Brand Marketing Partner with integrated marketing and channel teams to develop high‑impact, brand‑right campaigns that drive affinity and growth. Participate across all stages of campaign development, serving as an internal brand steward and strategic advisor. Develop data‑driven messaging hierarchies that clearly articulate GCC's value propositions and translate business narratives into compelling customer‑facing messaging. Identify and execute external brand marketing partnerships that strengthen brand position with existing customers and introduce GCC to new audiences. Brand Insights & Analytics Analyze brand performance against core KPIs and present insights and strategic recommendations to cross‑functional stakeholders. Monitor the competitive landscape and identify opportunities to strengthen GCC's brand position. Partner with internal analytics and call center teams to assess shifts in customer sentiment and preferences, adjusting brand strategies accordingly. Qualifications 10+ years of experience in brand strategy, brand marketing, or a related discipline. Proven track record of driving or supporting brand transformation in a complex, global environment. Customer‑centric mindset with a passion for delivering exceptional experiences across the customer journey. Exceptional strategic planning and communication skills, with the ability to develop roadmaps and build alignment across diverse stakeholder groups. Demonstrated success partnering with marketing teams to deliver effective brand campaigns and applying brand marketing best practices. Entrepreneurial, self‑directed approach with the ability to work independently while building strong cross‑functional relationships. Strong analytical skills, with comfort translating data into actionable insights and executive‑level recommendations. Prior experience in the travel or hospitality industry strongly preferred. Total Rewards The base salary range for this role is $175,000 - $190,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first‑class benefits, which include: Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on‑site gym access, holistic wellness sessions, and group fitness classes Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12‑16 weeks paid leave at 100% base salary. Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals Your future, secured: 401(k) with company match, life insurance, and disability coverage Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development. Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

StudentUniverse is the world's leading travel booking platform for students and young travelers. Headquartered in Boston, Massachusetts, StudentUniverse specializes in providing exclusive discounts, flexible booking options, and curated travel deals to help students explore the world on a budget. With operations spanning the United States, United Kingdom, and Australia, StudentUniverse partners with top airlines, hotels, and tour providers to offer exceptional value to its members. Founded in 2000, StudentUniverse is part of Flight Centre Travel Group, one of the world's largest travel retailers and corporate travel managers. Guided by the purpose of “opening up the world for those who want to see,” StudentUniverse inspires the next generation to experience new cultures, build connections, and embrace life-changing travel adventures. About The Opportunity As Financial Analyst at Student Universe, the successful candidate will provide value-added analysis and financial reporting to senior and executive management within Student Universe and the Flight Centre Travel Group. We are looking for an individual that can leverage strong business acumen and finance skills to play an instrumental role in partnering with key functional areas and providing insight into the financial results and drivers behind doors. The successful candidate will be a self-starter, critical thinker, effective communicator adept at telling stories with data, possess strong technical and interpersonal skills, with the ability to balance various demands in a timely manner, and likes to have fun. Key Responsibilities Work cross-functionally as a Business Partner in the modeling, analysis, recommendation and presentation of Student Universe operating performance, projects, strategic initiatives, and both ad-hoc and recurring reporting. Assist in various financial and operational reporting requirements to help management understand business performance and opportunities to drive business growth and strategy. Communicate accurate and insightful analysis and commentary on financial/P&L results and variances, relative to forecast and prior periods, concisely. Create and maintain moderately complex financial models to drive quantitative insights and support business decisions. Support the development and implementation of KPI's, visualized data dashboards, and standardized data models (in co-operation with our BI teams) Identify risks, opportunities, and provide actionable recommendations for improvement within the business through analysis and deep business understanding, which can be incorporated into future forecasts, process improvements, or strategic initiatives. Leverage and manipulate large amounts of data in data visualization tools to create ad-hoc data models to facilitate modeling and reporting. Determine which airlines/fares are presented via meta distribution channels, working with Supplier and Pricing teams to ensure maximum margin and revenue with minimized risks Experience & Qualifications 3-5 years of experience working within Financial Planning and Analysis role (analysis, modeling, forecasting and advising the business) Degree in Business, Finance, Accounting or related discipline Work Perks! - What's in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm. Have fun: At the heart of everything we do at Flight Centre is a desire to have fun. Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service. Personal connections: We are a big business founded on personal relationships. Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. A career, not a job: We offer genuine opportunities for people to grow and evolve We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually. Travel perks/discounts Health & Wellness Programs and Employee Financial Wellness Services National/International Award Nights and Conferences Health benefits including, medical, dental, vision, gender affirming care, and fertility care Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability Flexible Spending Accounts Employee Assistance Program 401k program with partial match Tuition Reimbursement Program Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions Global career opportunities in a network of brands and businesses *Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state. #LI-AG1#SU#LI-Onsite Location - Boston, MA If this sounds like the opportunity you have been waiting for then APPLY NOW. For this position, we anticipate offering an annual salary of $85,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements. We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. Our number one philosophy? Our people. Flight Center Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com 🏆 Travel Weekly Magellan Awards : Silver Winner for Accessibility and Inclusivity (2023) 🌟 GBTA WINiT : DEI Leadership Pinnacle Award (2023) ✈️ CHHR : 5-Star DE&I Employer (2023, 2024) 🌍 Seramount, FCTG Mexico : Member of the Global Inclusion Index (2023, 2024) 🏅 Newsweek : America's Greatest Workplaces for Diversity (2024) Student Universe - Financial Analyst (Airline Pricing & Supply) - Boston, MA Flight Centre Travel Group (FCTG) is one of the world's largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing - travel! To learn more about Flight Centre Travel Group please click HERE About The Opportunity As Financial Analyst at Student Universe, the successful candidate will provide value-added analysis and financial reporting to senior and executive management within Student Universe and the Flight Centre Travel Group. We are looking for an individual that can leverage strong business acumen and finance skills to play an instrumental role in partnering with key functional areas and providing insight into the financial results and drivers behind doors. The successful candidate will be a self-starter, critical thinker, effective communicator adept at telling stories with data, possess strong technical and interpersonal skills, with the ability to balance various demands in a timely manner, and likes to have fun. Key Responsibilities Work cross-functionally as a Business Partner in the modeling, analysis, recommendation and presentation of Student Universe operating performance, projects, strategic initiatives, and both ad-hoc and recurring reporting. Assist in various financial and operational reporting requirements to help management understand business performance and opportunities to drive business growth and strategy. Communicate accurate and insightful analysis and commentary on financial/P&L results and variances, relative to forecast and prior periods, concisely. Create and maintain moderately complex financial models to drive quantitative insights and support business decisions. Support the development and implementation of KPI's, visualized data dashboards, and standardized data models (in co-operation with our BI teams) Identify risks, opportunities, and provide actionable recommendations for improvement within the business through analysis and deep business understanding, which can be incorporated into future forecasts, process improvements, or strategic initiatives. Leverage and manipulate large amounts of data in data visualization tools to create ad-hoc data models to facilitate modeling and reporting. Determine which airlines/fares are presented via meta distribution channels, working with Supplier and Pricing teams to ensure maximum margin and revenue with minimized risks Experience & Qualifications 3-5 years of experience working within FP&A role (analysis, modeling, forecasting and advising the business) Degree in Business, Finance, Accounting or related discipline Work Perks! - What's in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm. Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out. Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service. Personal connections: We are a big business founded on personal relationships. Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. A career, not a job: We offer genuine opportunities for people to grow and evolve We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development. Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year. Benefits Include: Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually. Travel perks/discounts Health & Wellness Programs and Employee Financial Wellness Services National/International Award Nights and Conferences Health benefits including, medical, dental, vision, gender affirming care, and fertility care Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability Flexible Spending Accounts Employee Assistance Program 401k program with partial match Tuition Reimbursement Program Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions Global career opportunities in a network of brands and businesses *Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state. #LI-AG1#SU#LI-Onsite Location - Boston, MA If this sounds like the opportunity you have been waiting for then APPLY NOW. For this position, we anticipate offering an annual salary of $85,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements. We thank all candidates for their interest; however, only those selected to continue in the process will be contacted. Our number one philosophy? Our people. Flight Center Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com 🏆 Travel Weekly Magellan Awards : Silver Winner for Accessibility and Inclusivity (2023) 🌟 GBTA WINiT : DEI Leadership Pinnacle Award (2023) ✈️ CHHR : 5-Star DE&I Employer (2023, 2024) 🌍 Seramount, FCTG Mexico : Member of the Global Inclusion Index (2023, 2024) 🏅 Newsweek : America's Greatest Workplaces for Diversity (2024)

Reporting to: VP, Infrastructure Department: Infrastructure Services Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel. We're looking for a Productivity Solutions Engineer to focus on administering and optimizing Microsoft 365 tools, championing AI adoption, training users, building AI agents, and driving productivity improvements through Power Platform and AI-driven workflows. The ideal candidate has over five years of experience with Office 365, expertise in AI agent creation and Microsoft 365 security, strong communication skills, and a proven track record of user adoption and measurable productivity gains, with preferred Microsoft certifications and familiarity with compliance and AI governance. The role offers the opportunity to lead AI and productivity innovation, collaborate with teams, and impact business efficiency. Key Responsibilities Administer Microsoft 365 Suite: Manage and optimize SharePoint, Exchange, OneDrive, Teams, Copilot Studio, Power Platform, and Power BI. Champion AI Adoption: Promote AI-driven solutions and identify opportunities to integrate AI into workflows. Train & Mentor: Empower users with training on Power Platform workflows, Copilot Studio workflows, and AI agents. Mentor internal teams to provide advanced support for the Microsoft Productivity Suite. Build AI Agents: Design and deploy AI agents tailored to business unit needs. Workflow Solutions: Translate business requirements into automated workflows using Power Platform. Measure Success: Define and track KPIs for productivity tools to ensure measurable impact. Drive Adoption: Implement strategies to maximize user engagement and adoption of productivity tools. Qualifications Experience: 5+ years administering Office 365 productivity tools. 3+ years building solutions on Power Platform. Technical Skills: Expertise in AI agent creation and Copilot workflows. Strong knowledge of Microsoft 365 security and compliance. Soft Skills: Excellent communication and training abilities. Proven ability to translate technical concepts into business solutions. Track Record: Demonstrated success in driving user adoption and delivering measurable productivity improvements. Preferred: Microsoft certifications (e.g., Enterprise Administrator Expert, Power Platform Solution Architect). Familiarity with governance best practices. Total Rewards The base salary range for this role is $145,000 - $158,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include: Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary. Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals Your future, secured: 401(k) with company match, life insurance, and disability coverage Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development. Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community To learn more, please visit our websites at ************ ***************** and ******************************

Manager, Database Engineering Reporting To: Director of Engineering Corporation Grand Circle Corporation (GCC) is the leader in international travel, adventure, and discovery for Americans aged 50+. Headquartered in Boston, MA, we are a $600M global enterprise with 30 regional offices and more than 2,000 associates worldwide. Since our founding, over two million travelers have explored nearly 100 countries with our award-winning brands: Grand Circle Travel, Overseas Adventure Travel, and Grand Circle Cruise Line. At GCC, we bring together human insight and digital expertise to anticipate the needs of our travelers. Our teams are innovative, technologically sophisticated, and motivated to achieve-while never losing sight of the human connection that makes travel meaningful. The Role We are expanding our Platform Engineering organization to support our growing website, backend integrations, and modernization initiatives. The Manager, Database Engineering will play a critical role in modernizing our data platforms, with a primary focus on migrating our legacy System-i DB2 environment and business logic to a modern, distributed database architecture. This is a highly visible leadership role for a hands-on technical manager who enjoys solving complex problems, mentoring engineers, and driving large-scale modernization efforts in a fast-paced environment. What You'll Do As Manager, Database Engineering, you will: Provide hands-on technical leadership and accountability for end-to-end delivery of modern database solutions, from design through development, testing, deployment, and ongoing operations. Lead database modernization initiatives, including the migration of DB2 systems to modern relational database platforms aligned with enterprise architecture goals. Architect and implement scalable, distributed database solutions that support microservices and cloud-native applications, optimizing for performance, availability, and security. Manage, mentor, and develop a high-performing team of database engineers, fostering a culture of collaboration, innovation, and continuous improvement. Partner closely with application engineering, DevOps, and infrastructure teams to ensure seamless integration across the broader technology stack. Establish and enforce best practices for database design, data modeling, indexing, query optimization, and backup/recovery strategies. Drive automation by implementing CI/CD pipelines, schema management, monitoring, and alerting for database systems. Ensure strong data security, encryption, and compliance with regulatory requirements throughout the modernization process. Monitor and optimize database performance using advanced tuning and observability tools. What We're Looking For Required Qualifications 5+ years of experience in database engineering, including at least 2 years in a people leadership or technical management role. Deep expertise in relational databases, including DB2 and modern RDBMS platforms such as PostgreSQL, SQL Server, or MySQL. Proven experience leading database migration and modernization efforts. Strong knowledge of data modeling, schema design, indexing, and query performance optimization. Experience working with distributed systems, microservices, and service-oriented architectures. Hands-on experience deploying and managing databases in cloud environments (AWS, Azure, or GCP). Familiarity with DevOps practices and CI/CD pipelines for database deployments. Strong understanding of database security, encryption, and compliance requirements (e.g., PCI, GDPR). Excellent communication skills with the ability to influence stakeholders and collaborate across teams. Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience). Preferred Qualifications Experience with legacy-to-modern database migration tools and strategies. Familiarity with event-driven architectures. Knowledge of containerization and orchestration technologies (Docker, Kubernetes). Contributions to open-source projects or thought leadership related to database engineering or modernization. Total Rewards The base salary range for this role is $175,000- $185,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include: Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays - including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary. Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals Your future, secured: 401(k) with company match, life insurance, and disability coverage Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through overseas travel, and direct access to Pinnacle Leadership & Team Development Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community To learn more, please visit our websites at ************ ***************** and ******************************