Digital Customer Experience Manager - Trip Pages
Grand Circle Travel job in Boston, MA
Are you passionate about crafting digital experiences that captivate travelers and drive business growth? Join Grand Circle Corporation as our Digital Experience Manager - Trip Pages, where you'll lead the vision for how customers discover, engage with, and book our journeys online.
In this highly visible and cross-functional role, you'll blend strategy, analytics, and creativity to transform our trip pages into immersive, high-performing experiences. You'll mentor a talented team, streamline operations, and partner closely with UX, Creative, and Brand leaders to bring our world-class travel experiences to life online.
Your success will be measured by engagement, accuracy, and conversion-giving you the opportunity to make a visible, measurable impact on how travelers connect with the world.
What You'll Do
* Lead, coach, and develop a team of Digital Experience Specialists focused on optimizing trip page performance and storytelling.
* Own end-to-end management of trip content, layout, and functionality-ensuring every page inspires confidence and wanderlust.
* Monitor and improve key performance metrics: engagement, conversion, and accuracy (targeting
* Drive experimentation through A/B testing and personalization to continuously enhance the customer journey.
* Partner with UX, Platform, and Creative teams to align digital updates with brand standards and business goals.
* Streamline workflows and content processes to improve speed and efficiency by 50%.
* Build dashboards and share actionable insights on trip page performance and business impact.
* Champion innovation through data-driven, customer-first enhancements.
What You'll Bring
* 5-7 years of experience in digital experience, e-commerce, or merchandising management (travel or hospitality a plus).
* Proven success leading teams and improving conversion through UX, content, or personalization strategies.
* Strong analytical mindset with experience in A/B testing and optimization tools (Optimizely or similar).
* Excellent project management, communication, and cross-functional collaboration skills.
* A passion for travel and creating digital experiences that inspire customers to explore the world.
Total Rewards
The base salary range for this role is $115,000 - $125,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
* Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
* Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
* Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
* Your future, secured: 401(k) with company match, life insurance, and disability coverage
* Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
* Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
Paid Social Media Manager
Grand Circle job in Boston, MA
Reports To: Director of Digital Strategy Salary Band: $105,000-$120,000
Role Purpose
The Paid Social Media Manager will own OAT's paid social strategy and execution, with a primary focus on Meta platforms. This individual contributor role blends creative thinking with analytical rigor to drive full-funnel customer acquisition, optimize spend, and scale performance across social channels.
Key Responsibilities
Paid Social Strategy & Execution
Lead paid social campaigns across Meta (Facebook and Instagram), scaling budgets of $75K+ per month.
Architect full-funnel strategies from prospecting through retargeting and retention.
Leverage Meta's machine learning, targeting, bidding, and attribution tools to maximize ROI.
Explore and support expansion into additional platforms such as YouTube, TikTok, and Pinterest.
Creative & Collaboration
Translate performance insights into creative direction and messaging.
Partner with creative, content, merchandising, and agency teams to produce high-performing assets.
Improve campaign testing velocity, creative iteration, and deployment processes.
Measurement & Reporting
Analyze multi-source datasets to identify trends, diagnose issues, and surface growth opportunities.
Build dashboards and recurring performance reports using GA4, Adobe Analytics, and Meta tools.
Manage Meta pixel and Conversions API implementation for accurate tracking (online and offline).
Present performance insights and recommendations to leadership.
Qualifications
Required
4+ years of hands-on paid social experience for a B2C brand.
Proven success scaling Meta Ads to $75K+ monthly spend.
Deep expertise in Meta's ad ecosystem, machine learning behaviors, and attribution.
Strong copywriting skills with a performance mindset.
Excellent analytical and communication skills.
Preferred
Meta Blueprint certification.
Experience with additional paid social platforms (YouTube, TikTok, Pinterest, LinkedIn).
Agency or fast-paced B2C/travel brand experience.
Total Rewards
Total Rewards
The base salary range for this role is $105,000 - $120,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
Your future, secured: 401(k) with company match, life insurance, and disability coverage
Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
To learn more, please visit our websites at ************ ***************** and ******************************
Meeting Planner
Raynham, MA job
About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
See what life is about at BCD M&E at bcdme.com/careers
Meeting Planner, Conventions & Internal Events
We are looking for a Conventions and Internal Meeting Planner to join our dynamic team within our Life Sciences Division. In this stakeholder-facing role, you will act as the convention planning lead for Society Engagements, Internal Company Meetings, and National Sales Meetings. You will collaborate with stakeholders and vendors alike to ensure each meeting and convention is executed flawlessly and compliantly from exhibit sponsorship to registration, to menu planning through onsite execution and budget reconciliation and everything in between. You will keep projects running on time, on budget, and within compliance guidelines. If you are someone who has strong planning skills and mastered the art of managing multiple priorities, then read on!
Your responsibilities:
* Plan and execute from start to finish all logistics relating to Conventions and Internal Events, including National Sales Meetings, Training Meetings, Advisory Board Meetings, Society Engagements, Tradeshows, and Conventions.
* Act as the main point of contact for your stakeholders, and ensure all milestones are clearly communicated and met. Be consultative in your approach. After all, you are an expert in meetings management.
* Communicate effectively with the exhibit design company and other vendor partners. You'll be responsible for working with housing bureaus, ordering badges, collaborating on the design of booth sets, AV/Production needs (as necessary), ad hoc meetings and events, ground transportation, signage, and more!
* Build, monitor, and maintain concise and accurate event budgets. Think outside of the box on creative cost savings and menu planning ideas but ensure we remain compliant. Negotiate vendor contracts and build long-lasting partnerships.
* Create clear & and simple attendee communications and registration websites. Create a well-timed and accurate communication plan.
* Ensure everyone, from stakeholders to attendees to staff members has a positive and memorable experience from the invitation stage, through onsite, and departure. We aim to please!
* The ability to travel regularly.
You're good at:
* Communicating with stakeholders. You have the ability to own the room and convey confidence, knowledge of best practices in events, and a professional presence at first impression and on-going.
* Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure, and work well in a collaborative environment.
* Establishing long-lasting, professional relationships with stakeholders, co-workers, and vendors.
* Managing the complex world of compliance including understanding Meal Caps, State & Country Laws, and Transfer of Value reporting when applicable.
* Cvent, Excel, and Microsoft Office Suite.
* Our ideal candidate possesses 3+ years in a lead planner role in the Pharmaceutical or Life Sciences industry
* This position is hybrid in Raynham, MA
* Traveling when necessary
You might also have:
* A college degree from a 4-year institution.
THE PERKS
Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your move
The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.
We've got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We're positive. You'll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Meeting Planner is between $57,000 - $70,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.
#LI-LZ1
#LI-KW1
#LI-Remote
#LI-Hybrid
#LI-Onsite
Nearest Major Market: New Bedford
Apply now "
Web Analyst
Grand Circle Travel job in Boston, MA
Join Grand Circle LLC as a Senior BI Web Analyst, connecting data, storytelling, and strategy to enhance how travelers discover and engage with our trips online. You'll bridge Business Intelligence and Digital Customer Experience, transforming web behavior and engagement data into insights that drive bookings and business growth.
In this role, you'll collaborate with cross-functional teams to analyze customer journeys, optimize site performance, and measure the impact of personalization, experimentation, and content strategy-helping shape a best-in-class digital travel experience.
What You'll Do
* Partner with Digital Experience teams to identify insights that improve trip discovery, navigation, and booking behavior.
* Measure and analyze A/B tests and personalization initiatives using Optimizely and Adobe Analytics.
* Build, automate, and maintain Tableau dashboards that highlight key digital KPIs tied to engagement and conversion.
* Write SQL queries to extract and transform data across Oracle and Snowflake environments.
* Collaborate with Data Engineering to ensure clean, consistent data flows into the warehouse.
* Contribute to modernization projects using dbt, Airflow/Astronomer, and Git for scalable BI development.
* Present clear, actionable insights that inform marketing, merchandising, and operations strategy.
* Serve as a senior individual contributor and mentor within the analytics function.
What You'll Bring
* Bachelor's degree in a quantitative or analytical field.
* 5+ years of experience in digital analytics, BI, or web performance-preferably in travel, hospitality, or e-commerce.
* Advanced proficiency in SQL, Tableau, and Adobe Analytics.
* Experience with A/B testing tools like Optimizely.
* Familiarity with Snowflake, dbt, Airflow, and version control (Git) preferred.
* Excellent communication and storytelling skills-able to turn data into clear business actions.
Total Rewards
The base salary range for this role is $115,000 - $130,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
* Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
* Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
* Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
* Your future, secured: 401(k) with company match, life insurance, and disability coverage
* Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
* Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
Principal Full Stack Engineer (Front-End Focus)
Grand Circle Travel job in Boston, MA
Reporting to: Director of Digital Strategy Department: Digital / Web Experience Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston, MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel.
We're looking for a Principal Full Stack Engineer (Front-End Focus) to lead the strategy, architecture, and execution of modern web development across our digital ecosystem. This role will spearhead front-end excellence at GCC, with deep expertise in React, Next.js, and headless CMS integration-while also partnering closely across the full stack to deliver seamless, high-performing customer-facing experiences. The ideal candidate is a technical leader with a strong product mindset, a passion for modern web development, and a desire to elevate our global brand through world-class digital experiences.
Key Responsibilities
Technical Leadership & Architecture
* Lead the end-to-end technical delivery of modern web solutions, from architecture and design through development, testing, deployment, and ongoing optimization.
* Architect and build advanced customer-facing applications using Next.js and React, leveraging SSR, SSG, API routes, performance optimization, and modern UI patterns.
* Drive decision-making around component libraries, styling systems, build tools, development standards, and front-end best practices.
* Design scalable integrations with our Optimizely headless CMS, optimizing content delivery and editorial workflows.
Development & Execution
* Develop full stack solutions in collaboration with back-end teams using C#, .NET Core, SQL, Docker, Redis, and related technologies.
* Build and optimize CI/CD pipelines in Azure, ensuring performance, reliability, and smooth deployment processes.
* Perform code reviews, solution reviews, and architectural assessments to maintain high engineering standards.
Coaching, Collaboration & Process
* Mentor engineers on React, TypeScript, state management, front-end architecture, headless CMS patterns, and web performance.
* Work closely with design, product, and content teams to translate business needs into intuitive, performant digital experiences.
* Support agile process improvements and contribute to a culture of continuous learning, innovation, and technical excellence.
Innovation & Continuous Improvement
* Continuously evaluate emerging front-end technologies, patterns, and tools-challenging the status quo and advocating for better ways of building.
* Champion accessibility, performance, SEO, and front-end quality standards.
* Provide ongoing support to internal stakeholders while advocating for modern UX and front-end best practices.
Qualifications
Required
* Extensive experience in front-end engineering within full stack environments.
* Deep expertise with React and Next.js in production, including SSR, SSG, routing, performance optimization, and TypeScript.
* Experience integrating with headless CMS platforms (Ideally Optimizely); strong understanding of content modeling and API delivery.
* Proficiency in JavaScript/TypeScript, HTML5, CSS3, responsive design, and state management solutions (Redux, Context API, Zustand, etc.).
* Experience with modern front-end tooling (Webpack, Vite, etc.) and testing frameworks (Jest, React Testing Library, Playwright, Cypress).
* Strong understanding of accessibility (WCAG), SEO, and web performance optimization.
* Full stack experience in C#/ .NET, Node.js, or Java, and strong understanding of API design.
* Proven ability to architect scalable and secure front-end frameworks, component libraries, and design system integrations.
* Experience mentoring developers and elevating team capabilities.
* Excellent communication skills with ability to influence across technical and non-technical teams.
* Bachelor's degree in computer science or equivalent experience.
* Experience deploying in Azure (or AWS/GCP).
* Strong understanding of Domain-Driven Design, SOLID principles, and design patterns.
* Comfort working in fast-paced environments, managing ambiguity, and adapting quickly to new technologies.
Preferred
* Experience contributing to or building design systems.
* GraphQL and modern API patterns.
* Experience enhancing content editing/preview experiences in a headless CMS.
* Familiarity with Core Web Vitals and Web Performance Analytics.
* Open-source contributions or conference speaking/technical writing.
Total Rewards
The base salary range for this role is $170,000 - $185,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, on-site gym access, holistic wellness sessions, and group fitness classes.
Time for you: Substantial Paid Time Off (PTO), 11 paid holidays-including Juneteenth, Memorial Day, and Labor Day-and Summer Fridays. Extensive parental leave with up to 12-16 weeks paid at 100% of base salary.
Travel more, spend less: 50% off trips for you and a companion, 25% for immediate family members, and exclusive quarterly associate travel discounts.
Your future, secured: 401(k) with company match, life insurance, and disability coverage.
Continuous growth: Tuition assistance, professional development opportunities including overseas travel, and access to Pinnacle Leadership & Team Development.
Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off.
To learn more, visit: gct.com, oattravel.com, and grandcirclefoundation.com.
Productivity Solutions Engineer
Grand Circle Travel job in Boston, MA
Reporting to: VP, Infrastructure Department: Infrastructure Services Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.
We're looking for a Productivity Solutions Engineer to focus on administering and optimizing Microsoft 365 tools, championing AI adoption, training users, building AI agents, and driving productivity improvements through Power Platform and AI-driven workflows. The ideal candidate has over five years of experience with Office 365, expertise in AI agent creation and Microsoft 365 security, strong communication skills, and a proven track record of user adoption and measurable productivity gains, with preferred Microsoft certifications and familiarity with compliance and AI governance. The role offers the opportunity to lead AI and productivity innovation, collaborate with teams, and impact business efficiency.
Key Responsibilities
* Administer Microsoft 365 Suite: Manage and optimize SharePoint, Exchange, OneDrive, Teams, Copilot Studio, Power Platform, and Power BI.
* Champion AI Adoption: Promote AI-driven solutions and identify opportunities to integrate AI into workflows.
* Train & Mentor:
* Empower users with training on Power Platform workflows, Copilot Studio workflows, and AI agents.
* Mentor internal teams to provide advanced support for the Microsoft Productivity Suite.
* Build AI Agents: Design and deploy AI agents tailored to business unit needs.
* Workflow Solutions: Translate business requirements into automated workflows using Power Platform.
* Measure Success: Define and track KPIs for productivity tools to ensure measurable impact.
* Drive Adoption: Implement strategies to maximize user engagement and adoption of productivity tools.
Qualifications
* Experience:
* 5+ years administering Office 365 productivity tools.
* 3+ years building solutions on Power Platform.
* Technical Skills:
* Expertise in AI agent creation and Copilot workflows.
* Strong knowledge of Microsoft 365 security and compliance.
* Soft Skills:
* Excellent communication and training abilities.
* Proven ability to translate technical concepts into business solutions.
* Track Record:
* Demonstrated success in driving user adoption and delivering measurable productivity improvements.
Preferred:
* Microsoft certifications (e.g., Enterprise Administrator Expert, Power Platform Solution Architect).
* Familiarity with governance best practices.
Total Rewards
The base salary range for this role is $145,000 - $158,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
* Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
* Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
* Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
* Your future, secured: 401(k) with company match, life insurance, and disability coverage
* Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
* Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
To learn more, please visit our websites at ************ ***************** and ******************************
Senior Financial Analyst - FP&A
Grand Circle job in Boston, MA
Sr. Financial Analyst - FP&A Reporting to: Director of Finance Department: Financial Planning + Analysis Location: Boston, MA - Hybrid (3x/wk onsite)
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.
The Senior Financial Analyst will play a pivotal role in Grand Circle's Financial Planning & Analysis (FP&A) team by delivering comprehensive weekly, monthly, and quarterly financial reports and analyses that identify top issues and opportunities for the company to action. This individual will serve as a key financial partner to cross-functional teams across the organization (such as Business Operations, Brand Marketing, Accounting, and Worldwide Operations), with a focus on performance by P&L line items. By analyzing business trends and drilling into P&L line-item performance to pinpoint significant opportunities and challenges, the Senior Financial Analyst will help identify issues and opportunities and partner with business leaders to take actions that mitigate risks or maximize outcomes. This role is crucial in guiding strategic decisions and enhancing financial excellence across the organization.
The analyst will report directly to the Director of Finance. The role includes significant interface and engagement with Grand Circle's EVP of Finance and CFO.
Key Responsibilities:
Collaborate cross-functionally to drive financial success: Partner with cross-functional teams (Business Operations, Brand Marketing, Accounting, Worldwide Operations, etc.) and business unit leaders to support actions that achieve or exceed the annual financial plan.
P&L ownership and analysis: Own and monitor key P&L line items. Review financial results on a bi-weekly basis to identify variances, issues, and opportunities. Work with stakeholders to investigate anomalies and implement actions to mitigate risks or capitalize on favorable trends.
Forecasting and executive reporting: Prepare and deliver monthly forecast updates for assigned P&L lines, including producing executive summary reports that clearly explain what's working and what's not. Provide bridge analyses to prior forecasts, the annual plan, and prior year results to highlight key drivers of changes.
Actuals versus Forecast reconciliation: Partner with Accounting to reconcile actual results versus forecast, ensuring that all variances are understood, accurately quantified, and reflected correctly in the company's forecast.
Insights for leadership (Senior Leaders and Executive Operating Group): Develop and provide regular reporting and visibility into key metrics and results for major P&L line items. Ensure the Executive Operating Group (EOG) and senior leadership have a clear understanding of what's driving performance and where the business stands relative to company plan targets.
Annual planning & strategy: Participate in the annual budgeting and strategic planning processes, contributing analysis and insights that help set financial targets and align resource allocation with the company's strategic goals.
Ad-hoc analysis: Conduct ad-hoc financial analysis of P&L changes and variances as needed, delivering insights that support timely decision-making and continuous improvement.
Qualifications:
5-10 years of finance experience; financial planning, forecasting, and analysis experience a plus. Bachelor's degree required.
Must be both a strong team player and an independent contributor who thrives in a fast-paced working environment.
Must have strong Excel skills (advanced proficiency preferred); experience with Essbase and Tableau is a plus.
Strong analytical skills required.
Proven ability to manage multiple projects and deliverables.
Strong written and verbal communication skills, along with demonstrated ability to work well with business partners.
Curiosity and strong critical thinking skills, including the ability to identify and summarize key points.
Developed prioritization skills and ability to balance both short-term and long-term objectives.
History of working cross-functionally and building positive relationships with people and teams across a diverse organization.
Ability to liaise with multiple departments.
Total Rewards
The base salary range for this role is $120,000 - $130,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
Your future, secured: 401(k) with company match, life insurance, and disability coverage
Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
To learn more, please visit our websites at ************ ***************** and ******************************
Data Engineering Manager
Grand Circle Travel job in Boston, MA
Manager, Database Engineering Reports To: Director of Engineering Salary Band: $170,000-180,000 Role Purpose The Manager, Database Engineering will lead the modernization of GCC's legacy DB2 environment and guide the transformation to a modern, distributed relational database architecture. This role is responsible for shaping the long-term database strategy, ensuring scalable and secure backend systems, and enabling modernization efforts across our website, backend integrations, and enterprise platforms. This leader will bring deep technical expertise, hands-on execution capability, and the ability to mentor and elevate a high-performing engineering team.
Key Responsibilities
Technical Leadership & Modernization
* Provide technical leadership and hands-on oversight for modernizing GCC's System-i DB2 database environment into cloud-ready, distributed relational architectures.
* Drive large-scale database modernization initiatives aligned to enterprise architectural goals.
* Lead end-to-end delivery of database solutions including design, development, automated testing, deployment, and ongoing operations.
Database Architecture & Engineering
* Architect scalable, secure, high-availability database solutions supporting microservices and cloud-native applications.
* Establish and enforce best practices for schema design, data modeling, indexing, and query optimization.
* Implement automated CI/CD pipelines, schema versioning, and infrastructure-as-code practices for database deployments.
Team Leadership & Collaboration
* Lead, mentor, and develop a high-performing team of database engineers, fostering a culture of innovation, collaboration, and continuous improvement.
* Partner closely with application development, DevOps, cloud infrastructure, and security teams to ensure seamless integration across the technology ecosystem.
Data Security, Compliance & Performance
* Maintain rigorous security controls, encryption standards, and compliance (GDPR, PCI, etc.).
* Oversee monitoring, performance tuning, and capacity planning to ensure reliability and optimize performance across all environments.
Qualifications
Required
* 5+ years in database engineering roles, including at least 2 years in a leadership or management capacity.
* Strong experience with legacy DB2 and modern RDBMS platforms (PostgreSQL, SQL Server, MySQL), including hands-on migration experience.
* Expertise in designing and optimizing relational databases, including indexing strategies, query tuning, and performance troubleshooting.
* Experience with distributed architectures and microservices-based system design.
* Hands-on experience deploying databases in cloud environments (AWS, Azure, or GCP) and integrating with DevOps pipelines.
* Strong understanding of database security, encryption, and regulatory compliance.
* Excellent communication skills and ability to present technical strategies to senior stakeholders.
* Bachelor's degree in Computer Science, Information Systems, or related field-or equivalent experience.
Preferred
* Experience with data migration tools and legacy-to-modern transformation strategies.
* Familiarity with event-driven architectures and patterns.
* Experience with Docker, Kubernetes, and database orchestration/automation within containerized environments.
* Contributions to open-source projects or demonstrated thought leadership in database engineering.
Total Rewards
At Grand Circle Corporation, we offer a comprehensive and competitive Total Rewards package designed to support the well-being, growth, and long-term success of our associates. The base salary range for this role is $170,000 - $180,000 annually for employees based in Boston, MA. Final compensation may vary based on relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
* Competitive base salary and annual performance-based bonus
* Comprehensive medical, dental, and vision insurance
* 401(k) plan with company match
* Generous paid time off, including vacation, holidays, and sick time
* Travel benefits and discounts across our global destinations
* Professional development opportunities and access to learning resources
* Hybrid work environment with meaningful in-person collaboration
About Grand Circle Corporation
Grand Circle Corporation is the leader in international travel, adventure, and discovery for Americans aged 50+. Headquartered in Boston, MA, we are a $600M global enterprise with 30 regional offices and more than 2,000 associates. Since our founding, over two million Americans have traveled with our award-winning brands-Grand Circle Travel, Overseas Adventure Travel (OAT), and Grand Circle Cruise Lines.
We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve. With trips in nearly 100 countries, you'll have the opportunity to shape the digital infrastructure behind life-changing travel experiences around the world.
Supervisor, International Teams
Newton, MA job
Odysseys Unlimited, a Newton (Massachusetts) based tour operator and direct marketer, provides international small group tours to older Americans, including members of some of the country's most prestigious non-profit organizations. We have employment opportunities for professionals who are eager to use their talents to contribute to the growth and success of our expanding operation.
Job Description
Title: Supervisor, International Teams
Reporting to: Senior Manager, Worldwide Services
Overview:
The position will be responsible for supervising a team of external tour directors for selected regions of the world and supporting them to achieve the desired overall quality results. Key responsibilities include performance management, recruitment, and scheduling tour directors. Additionally, the resolution of on-tour issues and concerns are a critical component of the position.
Responsibilities:
Manage a team of 75+ tour directors in selected regions through direct individual relationships and in partnership with on-site tour operators
Recruit and contract the best tour director (s) in the region
Assign tour directors based on company guidelines
Work directly with individual tour directors to effectively manage their needs and ensure they have the tools to deliver an excellent travel experience to guests
Provide informative briefings to tour directors prior to each tour departure and maintain excellent communication with the tour director while on tour
Effectively and in a timely manner support tour directors with on-tour challenges, including possible on-tour correspondence
Achieve company quality goals by addressing areas for improvement with suggested resolution
Review tour quality results and provide coaching to the tour director
Develop presentations/talks to motivate and educate tour directors during in country or virtual meeting
Conduct and facilitate in-country and virtual meetings/trainings
Participate in providing support to the office's 24/7 emergency assistance team
Ability to travel 3 - 5 times per year (including some weekend travel)
Provide departmental backup as needed
Qualifications:
Minimum of 3 years of relevant work experience, travel industry experience a plus
Proven experience in managerial, supervisory, or coaching roles
Demonstrated excellent planning and organizational skills with attention to detail and accuracy
Proven ability to provide the highest level of support and responsiveness with a commitment to excellence
Broad knowledge and experience in collaborating with a team, both internal and across multiple countries and cultures
Demonstrated solution-oriented thinking
Exceptional communication skills: written, verbal, listening and presentation
Able to thrive in a fast-paced environment with the ability to multi-task and maintain deadlines while also handling competing urgent matters
Strong project management skills: ability to plan, execute, monitor, and evaluate results
Self-directed and ability to work with minimal supervision once trained
International travel experience preferred
Odysseys Unlimited is proud to be an Equal Employment Opportunity employer committed to maintaining a diverse and inclusive workplace. Applicants will not be discriminated against because of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, physical or mental disability, or any other status protected by law. All employment decisions are based on individual qualifications and business need to further the principle of equal employment opportunity.
Salary Description $73,800.00 to $79,500.00 /year
Business Intelligence Developer
Grand Circle Travel job in Boston, MA
Join Grand Circle Corporation as a Business Intelligence Developer / Analyst and turn data into decisions that shape our global business. You'll design insightful dashboards, define KPIs, and empower teams through analytics, storytelling, and collaboration.
What You'll Do
* Design and maintain Tableau dashboards, scorecards, and reports that drive strategic and operational decisions.
* Partner with stakeholders to translate business needs into actionable BI solutions.
* Define and document consistent KPIs and data standards across the organization.
* Collaborate with Data Engineering to meet complex data requirements.
* Lead small to mid-size BI projects-managing timelines, deliverables, and communication.
* Train and support end users to maximize BI adoption and impact.
Your Impact
* Transform complex datasets into clear, visual insights that influence business strategy.
* Improve visibility into performance through transparent, metrics-driven reporting.
* Help teams track goals and measure success with reliable, unified data.
What You'll Bring
* 4+ years of experience as a BI Developer or Analyst in a data warehouse environment.
* Strong SQL development and troubleshooting skills.
* 4+ years with Tableau (Power BI, Looker, or similar tools also welcome).
* Bachelor's degree in Computer Science, Information Systems, or related field.
* Preferred: experience with Snowflake, dbt, Python, or R for automation and advanced analytics.
* Strong analytical and communication skills with a proactive, collaborative mindset.
Total Rewards
The base salary range for this role is $115,000 - $130,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
* Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
* Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
* Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
* Your future, secured: 401(k) with company match, life insurance, and disability coverage
* Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
* Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
Manager, SEM & SEO
Grand Circle job in Boston, MA
Reports To: Director of Digital Strategy Salary Band: $120,000-$135,000
Role Purpose
The Manager, SEM & SEO will lead OAT's paid and organic search strategy, driving customer acquisition and demand through data-driven performance marketing. This individual contributor role owns end-to-end execution across paid search and SEO, serving as the in-house search expert while partnering closely with agency and cross-functional teams to deliver measurable growth.
Key Responsibilities
Paid Search (SEM)
Own and optimize Google Ads programs across Search, Demand Generation, Display, YouTube, and PMAX.
Manage monthly budgets of $25K+ while maintaining efficiency and performance targets.
Develop keyword strategies, bidding approaches, audience segmentation, and ad copy testing plans.
Leverage all Google Ads features, reporting, and optimization tools to scale performance.
Partner with agency teams while retaining internal strategy ownership.
SEO
Own the full SEO roadmap, including keyword research, on-page optimization, technical SEO, link building, and audits.
Partner with content and web teams on SEO-informed content planning and optimization.
Monitor performance using tools such as Semrush, Moz, Google Search Console, and GA4.
Stay current on algorithm changes and proactively adapt strategy.
Analytics & Collaboration
Analyze data across Google Ads, analytics platforms, CRM, and BI tools to identify insights and opportunities.
Build and deliver recurring performance reporting for leadership.
Partner with digital strategy, creative, web experience, and content teams to improve conversion and performance.
Qualifications
Required
4+ years of hands-on SEM and SEO experience for a B2C brand.
Experience managing Google Ads campaigns with $25K+ monthly spend.
Strong analytical skills and experience translating data into action.
Proficiency with Google Ads, GA4, Adobe Analytics, Semrush, Moz, and Search Console.
Excellent communication and stakeholder management skills.
Preferred
Travel, D2C, or performance-focused B2C experience.
Digital agency experience.
Working knowledge of HTML/CSS.
Total Rewards
The base salary range for this role is $120,000 - $135,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
Your future, secured: 401(k) with company match, life insurance, and disability coverage
Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
To learn more, please visit our websites at ************ ***************** and ******************************
Principal Software Engineer (Contact Center)
Grand Circle Travel job in Boston, MA
Job Title: Principal Software Engineer Reports To: Senior Director, Contact Center Technology Department: Traveler Relations Center (TRC) / Technology Salary Range: $165 - $175k Grand Circle Corporation is expanding our Traveler Relations Center (TRC) digital teams to support our growing contact center operations. We are seeking a Principal Software Engineer who will play a critical role in leading the strategy, architecture, and execution of full-stack development supporting our most important customer touchpoint: our call center. This role ensures we continue delivering the exceptional traveler experience we're known for in the travel space.
The ideal candidate has deep experience designing and delivering scalable technical solutions, leading complex integrations, and championing engineering excellence in fast-paced environments. If you thrive on driving change, collaborating across teams, and building solutions that create real impact, this is your chance to help shape the future of travel experiences.
Who We Are
Grand Circle Corporation is the leader in international travel, adventure, and discovery for Americans aged 50+. Headquartered in Boston, MA, we are a $600M+ global enterprise with 30 regional offices and over 2,000 associates. Since our founding, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Travel, Overseas Adventure Travel, and Grand Circle Cruise Lines. Want to go places? Grand Circle Corporation is the place for you.
With trips in nearly 100 countries, you'll never run out of new places, people, and cultures to feed your wanderlust. From the Maasai warriors of Kenya to the tranquil temples of Japan, your work will touch a wide range of experiences-"bored" is not in our lexicon.
What You'll Do
Technical Leadership & Architecture
* Provide technical leadership and hands-on accountability for end-to-end delivery of integrations and web solutions-from technical design through development, automated testing, deployment, and ongoing operations.
* Architect scalable, secure, and high-performing solutions for internal and customer-facing applications, with a focus on integration and extensibility.
* Review and refine requirements, solution designs, and source code; lead team code reviews and technical sizing sessions.
* Shape the long-term technical roadmap for contact center platforms, driving continuous improvement and innovation.
* Continuously challenge assumptions and push the status quo to advance engineering excellence.
Development & Execution
* Own full SDLC responsibilities, including requirements consultation, technical design, development, integration, automated testing, deployment, and maintenance.
* Build and maintain integrations that support customer self-service, streamline agent workflows, and establish groundwork for AI-driven enhancements.
* Implement and promote CI/CD pipelines and Infrastructure as Code (IaC) practices within Azure.
Coaching, Collaboration & Process
* Mentor and coach developers across web and API technologies including C#, .NET Core, Docker, Redis, and CCaaS platforms.
* Collaborate with contact center operations, customer experience teams, and external vendors to develop impactful, business-aligned solutions.
* Partner with process leaders to strengthen agile delivery and engineering best practices.
* Communicate effectively with internal customers and cross-functional technical teams.
* Balance risk, tradeoffs, and long-term impact to prioritize sustainable delivery of high-quality engineering solutions.
* Work with colleagues locally and globally.
Qualifications
Required:
* 7-10 years of professional software development experience designing and developing internal or customer-facing applications and integrations (SaaS or public web) in C# or Java.
* Strong architectural capability to design scalable, performant, secure, and reusable solutions.
* Experience mentoring and coaching developers, providing constructive feedback and guidance.
* Excellent communication skills with the ability to influence decisions across IT and business teams and translate complex concepts for non-technical stakeholders.
* Engaged collaborator who can influence peers and partners at multiple levels.
* Bachelor's degree in Computer Science or related discipline (or equivalent experience).
* Agile software development experience (Scrum or Kanban).
* Experience working in Azure or another cloud platform.
* Strong understanding of Domain Driven Design, SOLID principles, and design patterns.
* High adaptability to learn new technologies and thrive in a dynamic environment.
* Proven success in fast-paced organizations of varying sizes.
Preferred:
* Experience working in IT within the contact center domain, including understanding of operations, technologies, and workflows.
* Experience architecting or integrating CCaaS platforms (NICE, Genesys Cloud, Five9, AWS Connect, etc.).
* Experience leading or contributing to large-scale cloud migration projects.
* Cloud certifications in Azure, AWS, or GCP.
Why You'll Love This Role
* Drive Real Change: Lead major cloud transformations that directly improve customer and agent experiences.
* Build for the Future: Develop solutions that enable AI-powered automation and optimized customer interactions.
* Own Your Impact: See your work come to life across architecture, implementation, and long-term strategy.
* Collaborate & Grow: Work across diverse teams, mentor developers, and expand your skills in a fast-moving environment.
* Innovate with Modern Tech: Leverage the latest cloud, integration, and automation tools to push boundaries and continuously improve.
Total Rewards
The base salary range for this role is $165,000 - $175,000 annually for employees based in Boston, MA. Final compensation may vary based on relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
Health & Wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes.
Time for You: Substantial PTO, 11 paid holidays (including Juneteenth, Memorial Day, and Labor Day), and Summer Fridays. Extensive parental leave with 12-16 weeks paid at 100% base salary.
Travel More, Spend Less: 50% off our trips for you and a companion, 25% for immediate family members, and exclusive quarterly associate travel deals.
Your Future, Secured: 401(k) with company match, life insurance, and disability coverage.
Continuous Growth: Tuition assistance for professional and personal development, opportunities for overseas travel, and access to Pinnacle Leadership & Team Development.
Extra Perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off.
Director of Travel Trade Sales
Grand Circle Travel job in Boston, MA
Grand Circle Corporation, is expanding into the travel trade channel - leveraging partnerships with retail travel advisors, consortia, and host networks to drive growth and brand reach. The Director of Travel Agency Sales will lead the development and execution of this new sales channel from the ground up. This role is responsible for crafting GCC's agency strategy, establishing partnerships, and building lasting relationships that align with our brand's mission of meaningful, culturally immersive travel for Americans aged 50+.
Key Responsibilities
* Design and execute GCC's travel agency and consortia sales strategy, including partnership models, contracting, and go-to-market approach.
* Serve as the face of GCC to the travel advisor community, representing our brand at industry events, conferences, and trade shows.
* Develop scalable frameworks for commission structures, incentives, and training programs that drive performance and loyalty.
* Deliver measurable passenger and revenue growth through the agency channel, with accountability for targets, profitability, and ROI.
* Leverage data and analytics to track partner performance, optimize spend, and refine sales priorities.
* Collaborate with Marketing and Product teams to create compelling trade marketing materials, training content, and co-op campaigns.
* Oversee FAM trips, webinars, and roadshows to engage advisors and showcase the O.A.T. experience.
Qualifications
* 3-5 years of sales experience in the travel or tourism industry, managing travel agency or trade partnerships.
* Demonstrated success in scaling a trade sales channel for a tour operator, cruise line or experiential travel brand.
* Verifiable network within the U.S. travel advisor and consortia community.
* Deep understanding of agency economics, preferred agreements, and consortia dynamics.
* Entrepreneurial spirit - energized by the opportunity to build something new within a respected, mission-driven organization.
Total Rewards
The base salary range for this role is $120,000 - $135,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonuses, including commission with on target earnings nearing $50,000 and first-class benefits, which include:
* Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
* Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
* Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
* Your future, secured: 401(k) with company match, life insurance, and disability coverage
* Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
* Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
Principal Full Stack Engineer (Front-End Focus)
Grand Circle job in Boston, MA
Reporting to: Director of Digital Strategy Department: Digital / Web Experience
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston, MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel.
We're looking for a Principal Full Stack Engineer (Front-End Focus) to lead the strategy, architecture, and execution of modern web development across our digital ecosystem. This role will spearhead front-end excellence at GCC, with deep expertise in React, Next.js, and headless CMS integration-while also partnering closely across the full stack to deliver seamless, high-performing customer-facing experiences. The ideal candidate is a technical leader with a strong product mindset, a passion for modern web development, and a desire to elevate our global brand through world-class digital experiences.
Key Responsibilities
Technical Leadership & Architecture
Lead the end-to-end technical delivery of modern web solutions, from architecture and design through development, testing, deployment, and ongoing optimization.
Architect and build advanced customer-facing applications using Next.js and React, leveraging SSR, SSG, API routes, performance optimization, and modern UI patterns.
Drive decision-making around component libraries, styling systems, build tools, development standards, and front-end best practices.
Design scalable integrations with our Optimizely headless CMS, optimizing content delivery and editorial workflows.
Development & Execution
Develop full stack solutions in collaboration with back-end teams using C#, .NET Core, SQL, Docker, Redis, and related technologies.
Build and optimize CI/CD pipelines in Azure, ensuring performance, reliability, and smooth deployment processes.
Perform code reviews, solution reviews, and architectural assessments to maintain high engineering standards.
Coaching, Collaboration & Process
Mentor engineers on React, TypeScript, state management, front-end architecture, headless CMS patterns, and web performance.
Work closely with design, product, and content teams to translate business needs into intuitive, performant digital experiences.
Support agile process improvements and contribute to a culture of continuous learning, innovation, and technical excellence.
Innovation & Continuous Improvement
Continuously evaluate emerging front-end technologies, patterns, and tools-challenging the status quo and advocating for better ways of building.
Champion accessibility, performance, SEO, and front-end quality standards.
Provide ongoing support to internal stakeholders while advocating for modern UX and front-end best practices.
Qualifications
Required
Extensive experience in front-end engineering within full stack environments.
Deep expertise with React and Next.js in production, including SSR, SSG, routing, performance optimization, and TypeScript.
Experience integrating with headless CMS platforms (Ideally Optimizely); strong understanding of content modeling and API delivery.
Proficiency in JavaScript/TypeScript, HTML5, CSS3, responsive design, and state management solutions (Redux, Context API, Zustand, etc.).
Experience with modern front-end tooling (Webpack, Vite, etc.) and testing frameworks (Jest, React Testing Library, Playwright, Cypress).
Strong understanding of accessibility (WCAG), SEO, and web performance optimization.
Full stack experience in C#/ .NET, Node.js, or Java, and strong understanding of API design.
Proven ability to architect scalable and secure front-end frameworks, component libraries, and design system integrations.
Experience mentoring developers and elevating team capabilities.
Excellent communication skills with ability to influence across technical and non-technical teams.
Bachelor's degree in computer science or equivalent experience.
Experience deploying in Azure (or AWS/GCP).
Strong understanding of Domain-Driven Design, SOLID principles, and design patterns.
Comfort working in fast-paced environments, managing ambiguity, and adapting quickly to new technologies.
Preferred
Experience contributing to or building design systems.
GraphQL and modern API patterns.
Experience enhancing content editing/preview experiences in a headless CMS.
Familiarity with Core Web Vitals and Web Performance Analytics.
Open-source contributions or conference speaking/technical writing.
Total Rewards
The base salary range for this role is $170,000 - $185,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, on-site gym access, holistic wellness sessions, and group fitness classes.
Time for you: Substantial Paid Time Off (PTO), 11 paid holidays-including Juneteenth, Memorial Day, and Labor Day-and Summer Fridays. Extensive parental leave with up to 12-16 weeks paid at 100% of base salary.
Travel more, spend less: 50% off trips for you and a companion, 25% for immediate family members, and exclusive quarterly associate travel discounts.
Your future, secured: 401(k) with company match, life insurance, and disability coverage.
Continuous growth: Tuition assistance, professional development opportunities including overseas travel, and access to Pinnacle Leadership & Team Development.
Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off.
To learn more, visit: gct.com, oattravel.com, and grandcirclefoundation.com.
Productivity Solutions Engineer
Grand Circle job in Boston, MA
Reporting to: VP, Infrastructure
Department: Infrastructure Services
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.
We're looking for a Productivity Solutions Engineer to focus on administering and optimizing Microsoft 365 tools, championing AI adoption, training users, building AI agents, and driving productivity improvements through Power Platform and AI-driven workflows. The ideal candidate has over five years of experience with Office 365, expertise in AI agent creation and Microsoft 365 security, strong communication skills, and a proven track record of user adoption and measurable productivity gains, with preferred Microsoft certifications and familiarity with compliance and AI governance. The role offers the opportunity to lead AI and productivity innovation, collaborate with teams, and impact business efficiency.
Key Responsibilities
Administer Microsoft 365 Suite: Manage and optimize SharePoint, Exchange, OneDrive, Teams, Copilot Studio, Power Platform, and Power BI.
Champion AI Adoption: Promote AI-driven solutions and identify opportunities to integrate AI into workflows.
Train & Mentor:
Empower users with training on Power Platform workflows, Copilot Studio workflows, and AI agents.
Mentor internal teams to provide advanced support for the Microsoft Productivity Suite.
Build AI Agents: Design and deploy AI agents tailored to business unit needs.
Workflow Solutions: Translate business requirements into automated workflows using Power Platform.
Measure Success: Define and track KPIs for productivity tools to ensure measurable impact.
Drive Adoption: Implement strategies to maximize user engagement and adoption of productivity tools.
Qualifications
Experience:
5+ years administering Office 365 productivity tools.
3+ years building solutions on Power Platform.
Technical Skills:
Expertise in AI agent creation and Copilot workflows.
Strong knowledge of Microsoft 365 security and compliance.
Soft Skills:
Excellent communication and training abilities.
Proven ability to translate technical concepts into business solutions.
Track Record:
Demonstrated success in driving user adoption and delivering measurable productivity improvements.
Preferred:
Microsoft certifications (e.g., Enterprise Administrator Expert, Power Platform Solution Architect).
Familiarity with governance best practices.
Total Rewards
The base salary range for this role is $145,000 - $158,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
Your future, secured: 401(k) with company match, life insurance, and disability coverage
Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
To learn more, please visit our websites at ************ ***************** and ******************************
Senior Social Media Strategist
Grand Circle job in Boston, MA
Reporting to: SVP, Creative Director Department: Marketing / Brand Salary Range: $120,000
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston, MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel.
We're looking for a Senior Social Media Strategist to lead the development, direction, and execution of our organic social media strategy. This person will own platform strategy, content planning, community engagement, and innovation across social channels-elevating our storytelling, deepening community connection, and driving measurable business impact.
Key Responsibilities Social Strategy & Leadership
Develop and execute strategy for all organic social channels (Facebook, Instagram, YouTube), delivering best-in-class social moments.
Identify opportunities for expansion into new platforms and build business cases for supporting resources.
Serve as the internal subject-matter expert on social trends, platform innovation, and cultural moments.
Partner with paid media teams to align messaging and unify channel strategy.
Collaborate with brand marketing to define social audience, channel, and creative strategies for omnichannel campaigns.
Content Development & Management
In partnership with Creative, create, edit, and publish high-performing content that grows audiences, drives site traffic, and strengthens community.
Manage a social content calendar aligned with brand campaigns, launches, and cultural moments.
Source and curate user-generated content from travelers and brand loyalists.
Ensure consistent messaging and brand stewardship across all platforms.
Testing, Analytics & Optimization
Build and lead a structured testing roadmap for content, formats, messaging, and timing.
Analyze performance data, uncover insights, and evolve strategies based on learnings.
Communicate insights and socialize a culture of continuous experimentation.
Community Engagement & Reputation Management
Support the team in executing a comprehensive community engagement strategy.
Collaborate with PR and Customer Service on issue escalation or sensitive engagement moments.
Support oversight of third-party review platforms including TripAdvisor, Yelp, Google Reviews, and Consumer Review.
Qualifications
5-7+ years managing social channels and communities for a consumer-facing, fast-scaling brand.
Proven track record of sustained organic growth across multiple social platforms.
Experience adapting creative and copy to optimize performance by audience and channel.
Strong analytical mindset with ability to translate data into strategy refinements.
Experience designing and executing experiments that drove measurable results.
Strong sense of visual storytelling, brand voice, and social-first creativity.
Demonstrated ability to develop social plans aligned to broader marketing initiatives.
Prior travel or hospitality experience preferred; passion for travel required.
3+ years of people management experience preferred.
Key Results Areas (KRAs)
Grow organic social engagement/follower metric from X → Y by date Z.
Increase social-driven site traffic (e.g., TPCs) from X → Y by date Z.
Third metric TBD (community moderation and/or reputation management KPI).
Total Rewards
The base salary range for this role is $110,000 to $120,000 annually for employees based in Boston, MA. Final compensation may vary based on experience, skills, internal equity, and geographic location. This role is also eligible for an annual incentive bonus and first-class benefits, including:
Health & wellness: Highly subsidized medical, dental, and vision plans, on-site gym, holistic wellness programs.
Time off: Substantial PTO, 11 paid holidays, Summer Fridays, and generous parental leave (12-16 weeks at 100% pay).
Travel benefits: 50% off trips for you + a companion, 25% for immediate family, and exclusive associate travel deals.
Future & security: 401(k) with company match, life insurance, disability coverage.
Growth & development: Tuition assistance, professional development, and overseas travel opportunities.
Extra perks: Commuter benefits, FSAs, pet insurance, discounts, and paid volunteer time off.
To learn more, visit gct.com, oattravel.com, and grandcirclefoundation.com.
Employee Experience Manager
Grand Circle Travel job in Boston, MA
Are you passionate about creating exceptional employee experiences that build culture, connection, and pride? Join Grand Circle Corporation as our Employee Experience Manager, where you'll design and deliver programs that bring our "People Are #1" value to life every day.
In this highly visible role, you'll shape how associates experience our culture-from impactful events and internal communications to recognition, philanthropy, and remote engagement. You'll collaborate across teams to create moments that inspire, celebrate, and strengthen belonging, ensuring our culture isn't left to chance-but built with purpose.
What You'll Do
* Plan and execute company events that foster connection and engagement, including monthly all-hands, global offsites (Business Works), holiday celebrations, wellness activities, and milestone anniversaries.
* Partner with vendors and manage budgets to deliver memorable, high-quality experiences within scope.
* Lead internal communications that reinforce our culture, mission, and values through consistent, authentic storytelling.
* Design and manage recognition programs that celebrate achievements and drive engagement across all teams.
* Coordinate 25+ annual volunteer and community impact events, strengthening our global social responsibility efforts.
* Develop creative ways to engage remote associates, ensuring inclusivity across hybrid and virtual environments.
* Analyze engagement metrics and post-event feedback to continuously evolve and improve programming.
* Collaborate with global colleagues (including in Dubrovnik) to align and scale engagement initiatives worldwide.
What You'll Bring
* 5+ years of experience in employee engagement, internal communications, or event management (HR/People & Culture experience preferred).
* Proven ability to plan and manage large-scale events and recognition programs from concept to execution.
* Exceptional communication, project management, and organizational skills.
* Experience leading volunteering and community programs with measurable impact.
* Creative mindset, strong collaboration skills, and the ability to influence without authority.
* Passion for building a culture where people feel valued, connected, and inspired to do their best work.
Total Rewards
The base salary range for this role is $100,000 - $120,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
* Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
* Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
* Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
* Your future, secured: 401(k) with company match, life insurance, and disability coverage
* Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
* Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
Data Engineering Manager
Grand Circle job in Boston, MA
Are you a data leader who thrives at the intersection of strategy, architecture, and hands-on engineering? Grand Circle Corporation is seeking a Data Engineering Manager to modernize our enterprise data ecosystem and enable smarter, faster business decisions.
In this pivotal role, you'll blend traditional data warehousing expertise with modern cloud-based engineering. You'll design scalable data pipelines, lead modernization initiatives, and guide a small but high-impact team across cloud platforms, orchestration frameworks, and transformation tools. This is a hands-on leadership position where you'll shape the technical direction, mentor developers, and collaborate closely with both business and technical stakeholders.
What You'll Do
Build & Lead: Manage and mentor a hybrid onshore/offshore team of up to 4 developers, driving accountability, quality, and technical growth.
Modernize: Lead the migration of legacy ETL (Informatica PowerCenter) to cloud-native, scalable architectures.
Engineer: Design and implement robust data pipelines using Snowflake, DBT, Apache Airflow, and Azure Data Factory.
Integrate: Connect diverse data sources-on-prem, cloud, APIs, XML feeds, and third-party systems-into unified, reliable datasets.
Collaborate: Partner with business stakeholders to translate data needs into elegant, efficient, and well-documented solutions.
Architect: Develop dimensional models, optimize performance, and ensure data integrity and consistency.
Innovate: Contribute to architectural roadmaps and introduce modern best practices in automation, orchestration, and CI/CD.
Support: Provide hands-on technical guidance and occasional on-call production support as needed.
What You'll Bring
5+ years of experience in data engineering or data warehousing, with strong exposure to both legacy and cloud environments.
Deep technical expertise in:
Snowflake (data modeling, performance tuning)
DBT (data transformation, testing)
Apache Airflow (orchestration and workflow management)
Azure Data Factory / Azure DevOps Pipelines for CI/CD
Proven success migrating from Informatica PowerCenter or similar ETL tools to modern architectures.
Bachelor's degree in Computer Science, Information Systems, or related field.
Bonus Points For
Experience with Azure, AWS, or GCP data ecosystems.
Exposure to big data frameworks (Spark, Kafka, Delta Lake).
Collaboration with Data Science teams or involvement in predictive analytics workflows.
Familiarity with CI/CD pipelines and version control systems (Git, Azure Repos).
Experience integrating with Adobe Campaign or other marketing data platforms.
Total Rewards
The base salary range for this role is $150,000 to $160,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
Your future, secured: 401(k) with company match, life insurance, and disability coverage
Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
Sr. Adobe Campaign Developer
Grand Circle job in Boston, MA
Sr. Campaign Developer - Adobe Campaign Hybrid - Boston-MA
We're looking for a Senior Campaign Developer to join our growing Digital Marketing team. In this role, you'll be the technical backbone of our promotional campaigns, building, testing, and executing high-impact email and print marketing programs that reach and inspire our travelers. You'll work hands-on with our Adobe Campaign cross-channel marketing platform to bring campaigns to life, collaborating closely with creative, and analytics partners.
Perks & Benefits:
Travel the World: 50% discount on GCC trips.
Health & Wellness: Comprehensive medical, dental, vision, and FSA options.
Peace of Mind: Company-paid life, short-term, and long-term disability insurance.
Time for You: Generous PTO plus paid holidays.
Future Planning: 401(k) retirement savings with company match.
Extra Perks: Discounted auto and renters insurance, casual dress code daily, and volunteer opportunities locally and abroad.
What You'll Do
Build and Execute Campaigns: Design, develop, and launch cross-channel marketing campaigns that integrate email, print, and data workflows.
Own Campaign Lifecycles: Manage day-to-day campaign operations from design through QA, ensuring flawless execution and on-time delivery.
Collaborate Cross-Functionally: Partner with marketers, creatives, and analytics teams to translate business needs into effective technical solutions.
Data & QA Excellence: Write SQL queries, validate data, and troubleshoot issues with logic, workflows, or audience quality to ensure high campaign accuracy.
Innovate & Improve: Apply best practices, champion process improvements, and help shape the evolution of our campaign development approach.
Problem Solve: Tackle technical challenges with strong analytical and troubleshooting skills to keep campaigns on track.
What We're Looking For
Bachelor's degree or equivalent professional experience.
3+ years of hands-on campaign development experience using platforms such as Adobe Campaign Classic (preferred), Salesforce Marketing Cloud, Oracle Eloqua, or Braze.
Solid experience with SQL (SQL Server or Snowflake) and advanced Excel skills.
Strong understanding of campaign flows, relational databases, and backend processes.
Familiarity with HTML and email design principles to collaborate effectively with creative teams.
Detail-oriented and process-driven with the ability to manage complexity and shifting priorities.
Excellent communication and organizational skills to bridge technical and non-technical stakeholders.
Proven ability to thrive in a fast-paced, multi-tasking environment.
Marketing Analytics Manager
Grand Circle Travel job in Boston, MA
Reporting to: Director of Digital Strategy Department: New Customer Acquisition / Digital Strategy Grand Circle Corporation is the leader in international travel, adventure, and discovery for Americans aged 50+. Headquartered in Boston, MA - with more than 45 offices globally - over two million Americans have traveled with our award-winning brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel.
We're looking for a Marketing Analytics Manager to serve as the performance measurement lead for all paid marketing efforts across Overseas Adventure Travel (O.A.T.). This role ensures every marketing dollar is tracked, analyzed, and optimized toward measurable business outcomes - from lead generation through bookings and pax. Working closely with the Director of Digital Strategy, internal Analytics, and our external media agency, this position will bridge the gap between channel performance and business-level impact, while helping evolve our attribution and data-driven decision-making capabilities.
Key Responsibilities
* Own all paid media performance reporting across digital channels (SEM, paid social, display, video, programmatic, etc.) by developing and maintaining dashboards and reporting frameworks.
* Connect channel performance to business KPIs including leads, bookings, pax, CPA, and ROI to inform investment decisions.
* Partner with internal Analytics to align data sources, integrate offline conversion data, and ensure reporting accuracy.
* Collaborate with the media agency on pacing, spend efficiency, and performance tracking against business goals.
* Lead attribution and measurement evolution, supporting multi-touch attribution, data matching, and first-party data development.
* Provide proactive insights and recommendations to improve channel performance and marketing ROI.
* Support forecasting and financial planning by aligning spend projections with performance trends.
* Champion data governance and reporting consistency across teams and systems.
Qualifications
* 5-8 years of experience in marketing analytics, digital media measurement, or channel performance roles.
* Strong understanding of paid digital channels and their respective KPIs.
* Proven ability to connect marketing performance to revenue and business outcomes.
* Hands-on experience with tools such as Google Ads, Meta Ads Manager, Google Analytics, Looker Studio, Tableau, Power BI, or similar BI tools.
* Experience collaborating with or managing external media agencies.
* Familiarity with attribution modeling, conversion tracking, and CRM integration.
* Excellent communication skills with the ability to translate complex data into insights for non-technical audiences.
* Self-starter with strong analytical skills, curiosity, and a collaborative mindset.
Total Rewards
The base salary range for this role is $135,000 - $155,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, on-site gym access, holistic wellness resources, and group fitness classes.
Time for you: Substantial Paid Time Off (PTO), 11 paid holidays (including Memorial Day, Labor Day, and Juneteenth), Summer Fridays, and extensive parental leave (up to 12-16 weeks paid at 100%).
Travel more, spend less: 50% off our trips for you and a companion, 25% off for immediate family members, plus exclusive quarterly travel deals.
Your future, secured: 401(k) match, life insurance, and disability coverage.
Continuous growth: Tuition assistance, international professional-development travel opportunities, and direct access to Pinnacle Leadership & Team Development.
Extra perks: Commuter benefits, FSAs, pet insurance, discounts on home and auto, and paid volunteer time off.
To learn more, visit gct.com, oattravel.com, and grandcirclefoundation.com.