Grand Pacific Palisades Resort job in Carlsbad, CA
/ Objective: Under the direction of the Housekeeping Supervisor and/or Manager, the Room Attendant will be responsible for providing superb hospitality by maintaining the interior areas of the resort property. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
* All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
* Clean all rooms in accordance with resort standards for cleanliness and efficiency.
* Maintain work carts/stations as necessary to optimize appearance and efficiency.
* Remove used linens, towels, necessary products and supplies, and replace with all new items.
* Clean all areas of kitchens, bathrooms, bedrooms and living rooms as set forth in housekeeping checklists.
* Vacuum, mop, wash, dispose trash, dust, polish and scrub as needed.
* Maintain uniforms and nametag.
* Assist with any special projects as assigned by Supervisor.
* Communicate effectively with guests, supervisors and associates.
* Stay informed with emergency procedures, current projects, security issues, and the location of emergency equipment.
* Responsible for conducting all responsibilities in a professional and ethical manner.
* Responsible for maintaining a consistent, regular attendance record.
* Adhere to performance standards, company policies and procedures, as they relate to the department.
$29k-36k yearly est. 43d ago
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Laundry Attendant
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
Sort, wash and clean hotel linens for multiple properties. ESSENTIAL FUNCTIONS * Operate equipment necessary to sort, weigh, wash, dry, iron, fold and package hotels linen. * Log, tag and package linens for each property. * Iron and fold guest room and Food & Beverage flat work.
* Maintain an acceptable state of cleanliness and organization throughout the entire work area.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
* Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
* Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
* Assist other housekeeping employees in maintaining clean and organized work and public areas.
* Additional duties as necessary and assigned.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Must be able to read and write to facilitate the communication process.
* Requires good communication skills, both verbal and written.
* Must possess basic computational ability.
Physical Demands
* Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like laundry rooms (+110°F), possibly for one hour or more.
* Must be able to stand and exert well-paced mobility for up to 4 hours in length.
* Must be able to exert well-paced ability to reach other departments and areas of the hotel on a timely basis.
* Must be able to lift up to 40 lbs. on a regular and continuing basis.
* Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
* Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
* Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
* Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
* Requires manual dexterity to use and operate all necessary equipment.
* Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
$29k-36k yearly est. 18d ago
Machine Learning Engineer, 6+ Years Experience at Twelve Labs San Francisco, CA
Carlsbad Tech 4.0
San Francisco, CA job
Machine Learning Engineer, 6+ Years Experience job at Twelve Labs. San Francisco, CA.
Who We Are
At Twelve Labs, we are pioneering the development of frontier multimodal foundation models that can see, hear, and understand the world as humans do. Our models have redefined the standards in video-language modeling, allowing developers to build programs with state-of-the-art semantic search, summarization and analysis capabilities.
Twelve Labs has raised $107 million in Seed + Series A funding from world-class VC & corporate partners: NVIDIA, NEA, Radical Ventures, Index Ventures, Snowflake and Databricks. Our advisory team features AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation.
About The Role
As a Machine Learning Engineer at Twelve Labs, you will drive our ML systems + platform engineering efforts in all facets of our e2e research & engineering workflows. Scaling our training, inference, and evaluation systems - all while improving the reliability of our model deployments / operations / versioning / etc. - is the essence of the role. This role is a perfect fit for senior engineers who get excited by the prospect of advancing the State of the Art in vision-language modeling by perfecting ML systems and infrastructure!
In This Role, You Will:
Advance our industry-leading enterprise video solutions by incorporating already-great research into fault tolerant, low latency e2e systems
Own model deployment, metadata management, and high-throughput inference strategy for both retrieval ("Marengo") and generative ("Pegasus") models
Mentor junior engineers/researchers, and hold a high bar around code quality / engineering best practices
Build the highest impact, not the flashiest, libraries and services
Lead by example in interviewing, hiring, and onboarding passionate and empathetic engineers
Deliver industry leading applied research solutions to problems like VLM finetuning, auto-labeling of video-text datasets, and model-based filtering of said datasets to optimize (end-)model performance
Work across teams to understand and manage project priorities and product deliverables, evaluate trade-offs, and drive technical initiatives from ideation to execution to shipment
You May Be A Good Fit If You Have:
6+ years of relevant industry experience
Demonstrated experience as a technical lead to deliver projects end to end.
Strong Python expertise and considerable prior work history with at least one statically typed language (we use Golang)
Experience with modern ML frameworks (i.e. PyTorch, Tensorflow)
Strong Candidates May Also Have Experience:
Scaling ML systems and/or data infrastructure to workloads of petabyte+ scale
Building 0-to-1 mission critical AI/ML applications from scratch
Optimizing model inference (TensorRT, ONNX, Triton Inference Server)
Building Kubernetes-based systems for distributed data/ML workflows
Working with FFmpeg or other high performance image/video processing libraries
A PhD, or a Master's degree, in machine learning or a closely related discipline
Acquiring, filtering, (re)labeling, or sanitizing large scale language or vision-language datasets for LLM/VLM pretraining
Interview Process
Recruiter Phone Screen
Initial Technical Assessment
Technical Interview 1: Coding
Technical Interview 2: System Design & Project Deep Dive
Final Interview: Culture
Even if there are a few checkboxes that aren't ticked through your prior experience, we still encourage you to apply! If you are a 0-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at Twelve Labs.
We are a global company that values the uniqueness of each person's journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI.
Benefits and Perks
🤝 An open and inclusive culture and work environment.
🧑💻 Work closely with a collaborative, mission-driven team on cutting-edge AI technology.
🦷 Full health, dental, and vision benefits.
✈️ Flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.
🛂 VISA support (such as H1B and OPT transfer for US employees).
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$122k-167k yearly est. 5d ago
Embedded Software Engineer at Axiom Software Solutions Limited Palo Alto, CA
Carlsbad Tech 4.0
Palo Alto, CA job
Embedded Software Engineer job at Axiom Software Solutions Limited. Palo Alto, CA.
Job Title: Embedded Software Engineer
Look for ex-NVIDIA / Qualcomm company experience + automotive + QNX.
The following skills are critical: Resume should have explicit mention of the following:
Strong experience with QNX RTOS (message passing, multithreading, memory management, etc.)
Experience with DDS middleware (e.g., RTI Connext DDS, OpenDDS, Eclipse Cyclone DDS) for real-time communication in distributed systems.
Fair understanding of Qualcomm 8255 SoC hardware and peripheral interfacing techniques.
Experience in designing and implementing HAL (Hardware Abstraction Layers) to separate core logic from hardware‑specific details.
Requirements
Required Qualifications:
Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.
5+ years of experience in embedded software development, particularly with real‑time systems and hardware interfacing.
Proficiency in programming languages like C, C++, and Python for embedded systems.
Strong experience with QNX RTOS (message passing, multithreading, memory management, etc.).
Experience with DDS middleware (e.g., RTI Connext DDS, OpenDDS, Eclipse Cyclone DDS) for real‑time communication in distributed systems.
Deep understanding of Intel 8255 PPI hardware and peripheral interfacing techniques.
Experience in designing and implementing HAL (Hardware Abstraction Layers) to separate core logic from hardware‑specific details.
Familiarity with cross‑platform libraries such as Qt, Boost, or SDL for network communication, graphics, and file handling.
Strong skills in modular software design, with the ability to break down systems into independent, reusable components.
Experience in working with communication protocols such as SPI, I2C, and CAN.
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$123k-154k yearly est. 5d ago
Account Executive
Suite Studios 4.2
Remote or Los Angeles, CA job
Suite's Story:
We're a small, fast moving team building tools that power the world's most jaw-dropping creative work-from Kendrick Lamar's #1 global hits, to Super Bowl halftime shows, to immersive experiences at the Sphere.
Suite makes it incredibly easy for creative teams to store, share, and edit massive media files-like they're sitting next to each other, even when they're not. No more waiting on downloads or messing with sync issues. Just smooth, fast collaboration that keeps projects in flow and artists in the zone.
If you want to build with a team that moves fast and works with some of the world's coolest projects - join us.
Who you are:
You have 5+ years of sales experience with a track record of successfully selling to large media companies, streaming platforms, or other high-value enterprise accounts.
You have a proven track record of success in a sales driven organization selling a technical product to technical buyers
You prioritize your efforts - you know that qualifying out is just as important as qualifying in
Demonstrated success in managing and expanding complex, accounts with a multi-threaded approach, and an ability to seamlessly manage multiple stakeholders
Strong understanding of the media industry, including key challenges, trends, and decision-making processes within media companies.
You are driven by helping others succeed and are open to suggestions with a team-first attitude
You're a problem solver, you love taking on difficult challenges and coming up with solutions
For you, selling is all about education and helping prospects succeed; you love to teach, and you love to learn
You want to help shape the company, culture, AND product. You don't want "just another job"
Bonus: You have experience in the Post Production industry
Your Responsibilities:
Own and manage the entire sales process from prospecting to qualification to close - ensuring timely and effective deal execution
Develop and present value-based solutions, positioning yourself as a strategic partner
Execute a multi-layered sales strategy by creating tailored account plans that outline key stakeholders, customer challenges, and value propositions
Identify opportunities for growth and upsell across your account base, and work closely with our expansion team to help drive adoption
Create & nurture relationships with Suite Champions at target studios
Provide accurate sales forecasts and updates to leadership, ensuring that sales targets and key metrics are met
Maintain organized pipelines and activity records
Work closely with our team to continuously reiterate and further iterate on our sales process
Communicate and share key performance metrics with team members
Embrace the real-world impact you can drive by empowering creative professionals to achieve their full potential, enabling them to focus on their art and storytelling while you help remove barriers to their success.
Benefits at Suite:
Best in class health & dental
Hybrid work environment; A balance of in-office and remote work to foster collaboration and flexibility
Unlimited paid time off
Fitness & wellness stipend
Taco Tuesday, every Tuesday
Some roles, such as internships, may not be eligible for certain benefits.
$74k-116k yearly est. Auto-Apply 60d+ ago
Human Resources Coordinator (Bilingual)
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
The Westin Carlsbad Resort & Spa, Hotel Solea, and The Cassara Carlsbad Tapestry Collection by Hilton is currently seeking a dynamic Human Resources Coordinator (Bilingual English/Spanish) with proven success in organizational skills, attention to detail, and strong interpersonal skills.
POSITION PURPOSE:
Responsible for assisting in Human Resources duties including but not limited to; administrative duties, maintaining records, preparing and auditing files, compliance, verbal and written Spanish translation, and assisting with talent acquisition and new hire onboarding.
ESSENTIAL FUNCTIONS:
* Lead Human Resources department with New Hire Onboardings, New Hire Orientations, and job fair processes.
* Document and escalate management or employee concerns to HR Manager/HR Director
* Create/File/Maintain Personnel Files
* Collect, maintain, and audit departments for records and procedural compliance. (Example: Food Handlers, TIPS certification, etc.)
* Complete I-9s for employees/maintain document status (Example: tracking document expirations and renewals, etc…)
* Performs customer service functions by answering employee requests and questions.
* Make photocopies; mail, scan and email documents; and performs other clerical functions.
* Provide translation assistance, when needed English/Spanish (Written/Verbal).
* Perform exceptional communication skills throughout all functions of the job i.e. department managers, and fellow associates.
* Submits and tracks all HR trainings attendance in HR tracking system.
* Assists with employee of the month (Shining Star) Recognition program by presenting and programing events on a quarterly basis.
* Manage and distribute monthly newsletters for property announcements.
* Assist with special HR projects as needed i.e. Holiday party, employee engagement survey, employee events, etc.
* Assisting with basic payroll tasks (Running missing punch reports on a weekly basis; tracking to referral bonuses; sorting and distributing payroll checks on pay day)
Talent Acquisition Support:
* Prepare job postings and job line announcements as needed to inform internal and external candidates of available positions.
* Assist in employment lifecycle activities, extending offer letters, tracking status of applicants, attending recruiting events (on-site and off-site)
* Lead new hire onboardings and collecting necessary paperwork
* Inputting new hire paperwork data on HRIS system
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
* Enforce hotel safety standards.
* Enforce company policies/standards.
* Assist in coordinating annual open enrollment activities, when needed.
* Willingness to assist in operations during peak times.
* Additional scope of alternate tasks may be assigned by HRD.
* Maintains confidentiality and the highest integrity in all aspects of the job.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Must be able to read and write to facilitate the communication process.
* Requires good communication skills, both verbal and written.
* Must possess basic computer skills (Microsoft Suite - Outlook, Excel, Power Point, etc.)
* Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer.
* Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, workers' compensation, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, ERISA, and NLRA. - Highly Desired.
Physical Demands
* Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
* Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required. Length of time of these tasks may vary from day to day and task to task.
* Must be able to lift up to 15 lbs. occasionally.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
* Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
* Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
* Requires manual dexterity to use and operate all necessary equipment.
* Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
$36k-48k yearly est. 4d ago
Front Office Manager - Hotel Solea
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
Oversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments in all day-to-day aspects of the hotel operation.
ESSENTIAL FUNCTIONS
AVERAGE % OF TIME
25% Ensure efficient guest registration, check out and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly.
20% Observe Front Office Associates and ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner, and ensure follow through.
20% Direct and train Front Office Associates. Assist in new-hire and on-going training. Direct and assist Front Office staff in organizing breaks, ensuring that all work is completed efficiently and according to schedule.
20% Arrive at workplace on time in professional attire prepared with tools and all equipment needed for service. Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front office staff.
15% Produce department schedules in accordance with budget productivity standards and communicate the schedule to staff in a timely manner. Order supplies and any needed items while adhering to budget and ensuring staff receive all the necessary tools and supplies to work efficiently.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
* Assist with assorted accounting tasks including Accounts Receivable, Accounts Payable, and Cash Handling/Bank Management.
* Provide support to the Housekeeping Department as needed inclusive of supply orders, scheduling, and setup of daily room assignment boards.
* Assist the food and beverage team with as-needed support inclusive of food running and guest relations needs.
* Any additional tasks assigned by the Operations Manager or General Manager.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Must be able to read and write to facilitate the communication process.
* Requires good communication skills, both verbal and written.
* Extensive knowledge of the hotel, its services and facilities.
* Must have excellent customer relations skills and leadership capability.
* Must be detail oriented with outstanding organizational and communication skills.
* Must possess basic computational ability.
* Must possess basic computer skills including proficiency in Microsoft Office Programs such as Word and Excel.
* Must have excellent leadership capability and customer relations skills.
* Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
Physical Demands
* Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
* Must be able to sit at a desk for up to 4 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
* Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
* Must be able to lift up to 15 lbs. occasionally.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
* Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
* Requires manual dexterity to use and operate all necessary equipment.
* Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
$47k-61k yearly est. 36d ago
Shuttle Driver/Bell Attendant
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
/ Objective: Under the direction of the Front Desk Supervisor and/or Manager, the Shuttle Driver will be responsible for providing exceptional guest service and safely transporting guests around the property. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
* All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
* Greet guests/owners and assist with luggage as they arrive and depart the property.
* Meet and exceed guest/owner expectations by providing excellent customer service.
* Deliver amenities, messages, dry cleaning, invitations and newspapers to rooms as needed.
* Conduct show room tours as directed.
* Maintain clean and orderly lobby.
* Maintain resort vehicles (fuel, wash, clean interior, etc.).
* Assist in room moves.
* Operate company vehicles in compliance with all state laws, resort policy and supervisor direction.
* Communicate effectively with guests, supervisors and associates.
* Stay informed concerning emergency procedures, current projects, security issues, and location of emergency equipment.
* Responsible for conducting all responsibilities in a professional and ethical manner.
* Responsible for maintaining a consistent, regular attendance record.
* Adhere to performance standards, company policies and procedures, as they relate to the department.
$22k-33k yearly est. 4d ago
Overnight Security Officer- FT- GPP
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
/ Objective: Under the direction of the Maintenance Supervisor and/or Manager, the Security Officer will be responsible for safeguarding guests, owners, visitors, associates and resort assets. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
* All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
* Perform protective and enforcement/patrol duties for the safety of guests and associates and the security of the property.
* Answer radio calls for assistance from guests and associates.
* Initiate and follow-up on investigations of incidents that occur on resort property.
* Patrol property for security and safety issues, and corrects or documents findings.
* Monitor and review CCTV video for compliance and safety issues. Trouble shoot and respond to fire alarms, intrusion alarms and other life safety alarms as needed. Assist in maintaining property parking program.
* Assist maintenance team with various handyman functions, as needed.
* Support resort departments and property safety and security programs as needed or directed.
* Assist department manager or security supervisor in maintenance of crisis management plans, safety programs, and other department initiatives.
* Responsible for the disposition and storage of lost and found items including follow up calls to guest regarding lost items.
* Maintain security equipment in operational state.
* Participate in the property electronic key accountability and audits.
* Assist in maintaining fleet vehicle program including servicing and condition of vehicles.
* Responsible for conducting all responsibilities in a professional and ethical manner.
* Responsible for maintaining a consistent, regular attendance record.
* Adhere to performance standards, company policies and procedures, as they relate to the department.
$30k-39k yearly est. 4d ago
Maintenance Painter
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
Responsible for property renovations including the installation and repair of drywall, metal studs, doors and frames, wall protection, painting and skim coating and other duties as assigned. ESSENTIAL FUNCTIONS * Removes fixtures from surface areas prior to painting.
* Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting.
* Prepare surfaces, using sandpaper, brushes, or steel wool
* Fills nail holes, cracks, and joints with caulk, putty, plaster, or other filler, using caulking gun and putty knife.
* Apply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers.
* Selects premixed paints appropriate for surface area.
* Apply primers or sealers to prepare new surfaces for finish coats.
* Cover surfaces with appropriate material for protection during painting and post appropriate paint signs.
* Clean up and store paint and painting tools and equipment in appropriate areas.
* Coordinate with vendor in order to modify colors of paint, stain, or varnish.
* Erects scaffolding or sets up ladders to perform tasks above ground level.
* Install and repair covered wall and ceiling surfaces including, but not limited to, hanging vinyl paper, fabric and foil wall coverings
* Manage related supply inventory
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
* Follow all company and safety and security policies and procedure.
* Report maintenance problems, safety hazards, accidents, or injuries.
* Complete safety training and certifications.
* Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets.
* Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
* Speak with others using clear and professional language.
* Support team to reach common goals.
* Ensure adherence to quality expectations and standards.
* Perform other reasonable job duties as requested by Supervisors.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Must be knowledgeable with construction containment and infection control measures, ladders, scaffolding, heights, power tools and equipment.
* Must be able to use tools, equipment, materials and chemicals safely and efficiently according to manufacturer's instructions/SDS requirements.
* Must have general mechanical, mathematical, and carpentry skills.
* Must be able to work around other departments' schedules, may need to report to work early and/or work late and/or work weekends.
* Must work well without supervision
* Must be able to complete take-offs in a timely and accurate manner.
* Must be detail oriented, excellent communicator and highly organized.
* Must be able to manage materials efficiently. Have materials on site on time, maintain and turn in receipts, and work with the project manager to ensure that the project stays on or under budget.
* Work with a sense of pride and professionalism in the office and on the job site with the client and the crews.
Physical Demands
* Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10F) and kitchens (+110F), possibly for one hour or more.
* Must be able to stand and exert well-paced mobility for up to 4 hours in length.
* Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
* Must be able to bend, stoop, squat and stretch to fulfill painting and maintenance tasks.
* Must have the ability to bend, squat, and frequently lift 50 lbs.
* The worker is subject to hazards: includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
* The worker is subject to atmospheric conditions, one or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, mists, gases or poor ventilation.
* Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder.
* The worker is subject to oils; there is air and/or skin exposure to oils and other cutting fluids.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
* Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
* Requires manual dexterity to use and operate all necessary equipment.
* Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
$34k-45k yearly est. 20d ago
Massage Therapist
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
Massage Therapist is responsible for ensuring high guest satisfaction by performing therapy treatments for the guests according to Spa standards, ensuring guests receive high quality and personalized service, and assisting in promoting and marketing Ocean Pearl Spa.
ESSENTIAL FUNCTIONS
* Perform all spa services according to specific spa treatment protocols.
* Begin and end all scheduled appointments on time.
* Provide clients with high quality, customized massage and spa treatments.
* Educate clients on the benefits of spa services offered; guide them in choosing the best services to meet their needs.
* Provide professional body care recommendations for clients.
* Maintain a professional demeanor and appearance.
* Create rapport with guests and cultivate a loyal clientele base.
* Be a part of a strong team work environment and coordinate with other spa departments.
* Use Millennium software to enter client data and to access daily appointment schedule.
* Correspond with clients via note card mailings and phone calls.
* Communicate problems with facility and equipment to the spa supervisor and/or spa director.
* Assist with spa supply and linen care as needed.
* Maintain proper sanitation and cleanliness of spa supplies and rooms.
* Maintain adequate supply of spa products in rooms - communicate product order needs to the spa supervisor/retail & inventory manager.
* Responsible for the set up and close down of massage and spa treatment rooms.
* Communicate and interact effectively with all levels of staff and customers.
* Communicate any customer service problems to the spa supervisor and/or spa director.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Experienced and comfortable making professional body care recommendations.
* Highly organized with strict time management skills.
* Outstanding customer service skills and active listening skills.
* Ability to multi task and be flexible as schedule changes may occur.
* Basic knowledge of MS Word, internet and email functions.
* Excellent oral and written communication skills.
* Ability to effectively communicate and interact with all levels of staff.
* Capable of working independently as well as part of a team.
* Exude a professional demeanor and appearance.
Physical Demands
* Must be able to work a flexible schedule that includes availability for weekend shifts.
* Must be available to work a schedule that ranges from 20 hours to 40 hours per week.
* Must be available to work busy holidays.
* Must be reliable and have a positive attitude.
* Must be available to attend monthly staff meetings.
* Must not have any visible tattoos, face and/or body piercings while at work.
* Must be able to stand for extended periods of time.
* Must be able to perform massage techniques using considerable physical strength and proper body mechanics during massage and spa sessions.
* Must be able to work with consecutive appointments with only a 5-10 minute break between.
$36k-67k yearly est. 43d ago
Verise F&B Outlets Manager
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
Direct and organize the Food & Beverage functions within the outlets of the hotel in order to maintain high standards of food and beverage quality, service, and merchandising to maximize profits. ESSENTIAL FUNCTIONS 1. Plan and direct the functions of administration and planning of the Outlets to meet the daily needs of operation.
o Supports and manages the Hotel Outlets while working closely with the Restaurant General Manager and other hotel department managers.
o Responsible for short and long term planning of all Outlets (Restaurant, Grab & Go, Bar, and Pool Operations).
o Ensure effective hiring, training, coaching, and career development.
o Lead and coach the team towards achieving exceptional guest service and associate satisfaction results.
o Full understanding of Associate Engagement Survey
o Develop and implement creative strategies for revenue enhancement and cost containment.
o Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans.
o Responsible for maintaining high energy, positive attitude, and professional appearance.
o Plan, coordinate & manage special events and holiday functions.
o Ability to take the initiative to run the outlets as a free standing
2. Develop, implement and monitor schedules for the operation of all restaurants and bars and In-room Dining to achieve a profitable result.
3. Participate with the chef, in the creation of attractive and merchandising menus designed to attract a predetermined customer market.
4. Implement effective control of food, beverage and labor costs among your departments.
5. Establish and achieve predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.
6. Regularly review and evaluate the degree of customer acceptance of the individual restaurants. Recommend to management new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up of the customer market, or a change in the competitive environment.
7. Continuously evaluate the performance and encourage improvement of the personnel in the food and beverage department. Plan and administer a training and development program within the department which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development. Oversee departmental matters as they relate to federal, state and local employment and civil rights laws.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
* Monitor hotel activities and troubleshoot problems.
* Operate word processing program in computer.
* Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards.
* Additional duties as necessary and assigned.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Must be able to read and write to facilitate the communication process.
* Requires good communication skills, both verbal and written.
* Considerable knowledge of complex mathematical calculations and computer accounting programs. Budgetary analysis capabilities required.
* Ability to access and accurately input information using a moderately complex computer system.
* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
* Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
* Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
Physical Demands
* Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
* Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
* Ability to distinguish product quality, taste, texture and presentation and observe preparation.
* Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
* Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
* Must be able to lift up to 15 lbs. occasionally.
* May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
* Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
* Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
* Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
* Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
* Requires manual dexterity to use and operate all necessary equipment.
* Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
$46k-69k yearly est. 4d ago
Linen Runner
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
/ Objective: Under the direction of the Housekeeping Supervisor and/or Manager, the Linen Runner will be responsible for performing highly diversified duties including but not limited to supporting Room Attendants with allocation of work supplies and maintenance of public areas of the resort property. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
* All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
* Equip House Attendants and Room Attendants with supplies necessary to perform their cleaning duties.
* Collect and empty carts of soiled linen and trash into proper receptacles, maintain supply and storage of linen.
* Clean and maintain the resort corridors, and make sure that no linen, terry, rags or trash bags are present.
* Stock linen and terry based upon storage location demands.
* Participate in bi-monthly linen inventory.
* Maintain cleanliness of golf cart (if necessary).
* Communicate professionally with guests, supervisors and associates.
* Adhere strictly to rules regarding health and safety policies and procedures.
* Remain knowledgeable of emergency procedures, current projects, safety and security issues, and reports damages or repairs as needed.
* Maintain the proper appearance of uniform and nametag usage.
* Assist with any additional or special projects as assigned by Supervisor.
* Responsible for conducting all responsibilities in a professional and ethical manner.
* Responsible for maintaining a consistent, regular attendance record.
* Adhere to performance standards, company policies and procedures, as they relate to the department.
$30k-37k yearly est. 30d ago
Busser - 20/Twenty
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
Provide friendly, courteous and efficient quality presentation of food and beverage service to all guests. Clean and set up tables in the outlet and perform other food service related duties, including general cleaning and set up. ESSENTIAL FUNCTIONS
* Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties.
* Serve water, coffee, beverages, etc and greet guests by name whenever possible during the course of meal service.
* Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times.
* Perform set up duties as requested to include side stations, storage areas and food staging area.
* Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.
* Fold napkins for meal periods to maintain an adequate supply.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
* Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Must be able to speak and understand the primary language(s) used in the workplace.
* Requires good communication skills, both verbal and written.
* Must possess basic computational ability.
Physical Demands
* Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
* Must be able to stand and exert well-paced mobility for up to 4 hours in length.
* Must be able to exert well-paced ability in limited space.
* Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
* Must have the ability to bend, squat and lift up to 50 lbs., including, but not limited to, lifting trays of food or food items on a regular and continuing basis.
* Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
* Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
* Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
* Requires manual dexterity to use and operate all necessary equipment.
$25k-35k yearly est. 22d ago
Assistant Director of Maintenance
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
The Assistant Director of Maintenance is responsible for the overall condition of the resort. The maintenance of the facility includes all building structures, all mechanical, dry wall, painting, electrical, plumbing, HVAC systems, furniture, fixtures, decor and appliances. The Maintenance Manager is also responsible for ensuring the upkeep of guest common areas and maintaining an attractive resort. Duties include overseeing grounds-keeping, parking, roads, swimming pools, recreational facilities, and related equipment.
Major responsibilities include maintaining inventory, cost controls, purchasing, training, inspecting, motivating, and managing a skilled workforce. Responsibilities also include overseeing reserve-study improvements and special projects, administering a rigorous preventative maintenance program, organizing resort safety programs and providing thorough documentation in accordance with Grand Pacific Resorts specifications. Fast pace and good with guests.
$65k-108k yearly est. 43d ago
Maintenance Tech- FT- TSR
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Tahoe Vista, CA
/ Objective: Under the direction of the Maintenance Supervisor, Manager, and/or Director, the Maintenance Tech I performs general maintenance, conducts routine inspections, and addresses equipment or structural issues within the resort facility. This entry-level position demands a proactive and adaptable approach, emphasizing not only technical proficiency and sound judgment but also a paramount commitment to safety. By actively engaging in GPR safety programs and embracing industry-standard safety practices, the Maintenance Tech I ensures the operational integrity of the property's facilities while prioritizing a secure and hazard-free environment for both team members and guests.
Primary Essential Functions:
* All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
* Perform routine preventative maintenance and repairs of the property, common areas, and guest rooms, focusing on basic electrical, plumbing, painting, appliance repair, and HVAC with little or no supervision.
* Undergo training and mentorship to enhance troubleshooting, diagnostic, and repair skills gradually.
* Seek guidance from experienced team members for more complex troubleshooting scenarios.
* Gain hands-on experience in equipment upkeep and regular inspections.
* Inspect and maintain tools, work areas, work carts, equipment, or machines.
* Identify, locate, and operate all shut-off valves for equipment, machines, or utility systems.
* Maintain maintenance inventory and requisition parts and supplies as needed.
* Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal if applicable.
* Utilize Computerized Maintenance Management System (CMMS) and other mobile apps to create and close work orders with appropriate data (labor hours, downtime, problem/cause/remedy, and parts used).
* Follow written and verbal instructions and complete documentation associated with work orders/guest requests.
* Communicate with resort guests to triage facilities issues, set service response expectations, and validate that work has been completed to quality control and guest expectations.
* Develop and maintain positive working relationships across all levels of the organization.
* Adhere to all OSHA and other regulatory agencies having jurisdiction on health and safety regulations.
* Understand and follow safe work practices in accordance with the OSHA/Resort Safety Programs and Emergency Response Manual.
* Participate in Safety Programs within the Resort through awareness in everyday job functions.
* Participate on the Resort Safety Committee and Emergency Response Team.
* Report injuries, illnesses, workplace hazards, issues with tools, equipment, machines, unsafe acts/unsafe conditions to the respective Supervisor/Manager and or Safety Committee.
* Adhere to the Lockout/Tagout program and procedures under the guidance of senior team members.
$58k-79k yearly est. 6d ago
Kitchen Steward
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
Clean, transport and store all pots and pans used in the food and beverage operations and maintain the pots and pans room in a clean and orderly manner. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 50 % Clean and sanitize all china, glassware, silverware, flatware, pots and pans in the hotel.
25 % Ensure restaurant and banquet kitchens have the requisite amounts of the above to properly open their shifts and that there are sufficient Queen Mary's and racks in which to place dirty dishes, silver, pots, and pans.
25 % Responsible for the proper sanitation and cleanliness of all kitchens and food preparation areas, including ovens, grills, stoves, hoods, fryers, preparation slicers, steam kettles, tables and floors.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
* Assist culinary staff during any special request or priorities as requested by the Executive Banquet Chef or the Assistant Banquet Chef.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Requires good communication skills.
* Basic knowledge of banquet set-up.
Physical Demands
* Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
* Must be able to stand and exert well-paced mobility for up to 4 hours in length.
* Must have the ability to bend, squat and lift up to 50 lbs., including, but not limited to, pots and pans and trays of food or food items, on a regular and continuing basis.
* Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
* Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
* Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
* Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
* The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
* Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
* Requires manual dexterity to use and operate all necessary equipment.
$27k-51k yearly est. 43d ago
Spa Concierge
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
To communicate with clients and assist them with choosing and scheduling spa treatments. Close all service and retail transactions properly and maintain a clean and beautiful spa boutique and facility. ESSENTIAL FUNCTIONS * Provide stellar customer service in a fast paced environment.
* Manage a three-line phone system using exceptional phone etiquette.
* Assist clients with retail purchases and make spa sales recommendations.
* Handle cash, check, room charge and credit card transactions accurately using Spa Soft software and a basic cash register.
* Accurately schedule spa service appointments using Millennium software.
* Accurately enter client data using Millennium software.
* Responsible for the opening and closing operations for the front desk area and the spa facility.
* Manage the daily flow of clients in the spa - be aware of who is in the spa at all times, what services they are scheduled for and that we are all meeting client expectations.
* Diffuse unexpected situations or problems pertaining to scheduling errors, cancelled appointments and equipment malfunctions.
* Handle customer complaints with care and consideration and provide an appropriate remedy for each situation as needed.
* Assist the spa supervisor and spa director with general administrative tasks.
* Maintain the cleanliness and order of the front desk, spa boutique, locker rooms and guest relaxation rooms.
* Prepare written correspondence through word processing and email formats with guests and for internal communications.
* Restock and count physical inventories for the spa boutique.
* Communicate and interact with all levels of staff.
* Moderate use of Microsoft Outlook, Excel and Word programs.
* Heavy use of Millennium spa management software.
* Coordinate daily operations with other concierge staff and spa departments.
* Coordinate and schedule repair and maintenance services and communicate with vendors as needed, with the approval of the spa director.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
* May be required to work any of the positions in the laundry.
* Perform cleaning tasks using standard hotel cleaning products as assigned.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Must be able to work a flexible schedule that includes availability for weekend and closing shifts (a typical closing shift ends between 6:30pm - 8:30pm.)
* Must be available to work a schedule that ranges from 15 hours to 29 hours per week.
* Must be available to work busy holidays.
* Must be reliable and have a positive attitude.
* Must be available to attend monthly staff meetings.
* Must not have any visible tattoos, face and/or body piercings while at work.
Physical Demands
* Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like laundry rooms (+110°F), possibly for one hour or more.
* Must be able to stand and exert well-paced mobility for up to 4 hours in length.
* Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
* Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
* Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
* Must be able to lift up to 40 lbs. on a regular and continuing basis.
* Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently.
* The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat exposure to chemicals.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
* Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
* Requires manual dexterity to use and operate all necessary equipment.
* Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment
$38k-49k yearly est. 43d ago
Guest Service Agent - Hotel Solea
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
Attend to guests' needs, including, but not limited to, registration, checkout and cashiering. ESSENTIAL FUNCTIONS * Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.
* Ensure all security protocols are followed as well as departmental and company procedures.
* Promote the Marriott BONVOY Program and provide recognition and benefits to all present members.
* Knowledgeable of the BONVOY Program and the tier benefits.
* Answer all call by three rings and correctly transfer all calls to appropriate departments.
* Input all guest requests into GPX, ensure completion, confirmation call to guest.
* Attend Buzz sessions make self aware of daily activities, arriving VIP's, Group/Conferences in house, special requests, and scheduled shuttles.
* Knowledgeable of all special promotions for all hotel outlets.
* Knowledgeable of all special hotel accommodation promotions and packages.
* Recognition of repeat guests and familiarization of corporate accounts.
* Correctly handling cash transactions and balancing a cash drawer to the given amount.
* Offering upgrades to coastal and suites when available.
* Assisting in the Marketplace for sale of merchandise, food and beverage and Starbucks coffee drinks.
* Informing and selling attraction tickets and referring guests to activities desk.
* Maintain Lobby cleanliness and organization.
* Correctly processing all check outs by ensuring all billing set up and guest folios paid.
* Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
* Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
* Attend all scheduled training, departmental and hotel meetings and activities, refer all questions or concerns to immediate supervisor or departmental manager, promote positive working environment for all associates, and follow all guidelines and procedures set forth in employee handbook.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
* Assist concierge in handling mail and facsimiles and providing guest with information regarding resort facilities and local attractions.
* Book reservations for those guests who approach the Front Desk.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Must be able to read and write to facilitate the communication process.
* Requires good communication skills, both verbal and written.
* Must possess basic computational ability.
* Must possess basic computer skills.
* General knowledge of the city where resort is located and its attractions.
* Extensive knowledge of the resort, its services and facilities
Physical Demands
* Most work tasks are performed indoors. Temperature is moderate and controlled by resort environmental systems.
* Must be able to stand for periods of up to 4 hours in length and a total of eight hours a day.
* Must be able to exert well-paced ability to reach other departments of the resort on a timely basis.
* Must be able to exert well-paced ability in limited space.
* Must be able to lift up to 30 lbs. occasionally.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
* Ability to spend extended lengths of time viewing a computer screen.
* Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
* Requires manual dexterity to use and operate all necessary equipment.
* Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
$32k-39k yearly est. 14d ago
Corporate Director of Marketing and Revenue
Grand Pacific Palisades Resort 3.7
Grand Pacific Palisades Resort job in Carlsbad, CA
/ Objective: The Corporate Director of Marketing and Revenue is responsible for developing and executing comprehensive marketing and revenue strategies that drive brand awareness, customer engagement, and profitability across Grand Pacific Resorts' portfolio. This role oversees digital marketing, brand management, revenue optimization, and distribution strategies to ensure alignment with organizational goals. The Director will lead cross-functional teams to deliver innovative campaigns, maximize occupancy, and enhance guest loyalty through data-driven decision-making and omni-channel marketing initiatives.
Primary Essential Functions:
* Strategic Leadership: Develop and implement integrated marketing and revenue strategies to achieve annual business objectives and growth targets.
* Revenue Management: Oversee pricing strategies, inventory controls, and distribution channels to optimize revenue and profitability.
* Brand Management: Ensure consistency of brand messaging across all platforms and marketing materials.
* Digital Marketing: Lead SEO, SEM, email marketing, social media, influencer partnerships, and content creation initiatives.
* Campaign Development: Conceptualize and execute multi-channel campaigns that drive engagement and bookings.
* Analytics & Reporting: Monitor KPIs, analyze market trends, and provide actionable insights to improve performance.
* Team Leadership: Manage and mentor marketing and revenue teams, fostering collaboration and professional growth.
* Vendor & Partner Relations: Negotiate and manage relationships with external agencies, influencers, and technology partners.
* Budget Management: Develop and oversee marketing and revenue budgets, ensuring cost-effective strategies.
* Compliance: Ensure adherence to company policies, brand standards, and regulatory requirements.
* Other Duties as Assigned: Support organizational initiatives and special projects as needed.
$52k-98k yearly est. 22d ago
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