Executive jobs at Grand Traverse Resort and Spa - 22 jobs
Executive Steward (FT)
Grand Traverse Resort 3.8
Executive job at Grand Traverse Resort and Spa
To hire, train, organize, schedule, and supervise the Stewarding staff to ensure that Stewarding duties for all functions are set and ready for execution, that all dish rooms are staffed according to business needs and to maintain sanitation standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Pre-plan expense purchases for budgetary purposes
Directing Stewarding staff in day to day operations
Managing departmental workload through proper delegation of work
Effective monitoring and maintenance of equipment
Involved in food and beverage recycling program
Maintain proper levels of sanitation through walk through inspections following state and local health codes
Achieve budgeted figures where applicable
Involved in the purchasing of cleaning chemicals and equipment
Work close with Banquet Chef on plating, chaffer, and dish needs for each function
Provide plating staff at banquet functions
Responsible for cleaning and sanitation of dumpster areas
To report/schedule for pest control issues
Attend daily Banquet Event Order (BEO) meetings
Attend weekly Resume meetings
Must understand and abide by environmental practices of the resort
Other duties as assigned
EDUCATION/EXPERIENCE
College degree or equivalent Food and Beverage/Stewarding Management experience
A minimum of 2 years management experience in Food & Beverage
Previous experience in the hospitality industry as a supervisor is highly desired
OTHER SKILLS AND ABILITIES
Must have a sense for timing & urgency
Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time
Must have excellent customer service and communication skills, both written and verbal
Must be highly motivated with a positive attitude and have the ability to multi-task
Must possess the ability to work with various personalities while maintaining impartiality
Must accept constructive criticism as a means of growth
Must have computer knowledge and experience with Microsoft Word, Excel, Outlook, Micros POS systems and payroll processes
SUPERVISORY RESPONSIBILITIES (If applicable)
Must be able to present disciplinary forms to employees in a professional and timely manner
Required to attend and schedule any meetings pertaining to the position
Ensure all scheduling is completed weekly on time
Complete any ordering activities necessary
TYPICAL PHYSICAL DEMANDS
Must be able to stoop, bend, lift and carry racks weighing up to 40lbs on a regular basis
Must be able to stand for long periods of time
Must be able to work shifts that exceed typical 8 hour day
TYPICAL MENTAL DEMANDS
Requires the ability to interact with people beyond giving and receiving instructions
Must be adaptable to performing under stress when confronted with an emergency
Must be able to effectively handle stressful and compromising situations while remaining focused and professional
Must be able to deal with difficult people without losing perspective
Must be able to work productively under strict time restraints with variable deadlines
WORKING CONDITIONS
Warm conditions
Somewhat noisy
Fast-paced and customer driven
Subject to wet floors
COMMENTSNative American Preference will apply. Must be able to pass a background investigation and an oral drug test as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality
$90k-153k yearly est. 13d ago
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Executive Steward at Saint John's Resort
Graduate Hotels 4.1
Plymouth, MI jobs
The Executive Steward serves as the operational leader of all stewarding and sanitation functions at Saint John's Resort, ensuring impeccable cleanliness, equipment maintenance, and operational support across all culinary outlets, banquets, and special events. This role demands exceptional organizational skills, attention to detail, and the ability to maintain the highest standards of sanitation while managing high-volume, multi-outlet resort operations. The Executive Steward will uphold food safety excellence, equipment integrity, and team accountability while fostering a culture of operational support aligned with Saint John's Resort standards.
GUEST SERVICE REQUIREMENTS:
Maintain a friendly, professional demeanor with genuine warmth in all interactions
Support exceptional guest experiences through behind-the-scenes operational excellence
Demonstrate commitment to hospitality excellence through actions, attitude, and accountability
Ensure cleanliness and presentation standards enhance the overall guest experience
SAFETY REQUIREMENTS:
Maintain safe work practices and prevent personal injury through proper technique and equipment use
Ensure the safety of team members, guests, and vendors through proactive hazard identification
Demonstrate comprehensive knowledge of chemical handling, OSHA requirements, and sanitation protocols
Maintain compliance with health department regulations and company safety standards
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Stewarding Operations & Sanitation Management
Oversee all dishwashing, pot washing, and kitchen sanitation operations across resort outlets
Ensure compliance with health department standards, food safety protocols, and brand sanitation requirements
Maintain equipment cleanliness standards for cooking equipment, work surfaces, and food contact areas
Implement and monitor proper chemical usage, dilution ratios, and storage procedures
Equipment & Asset Management
Manage inventory and maintenance of all smallwares, china, glassware, silverware, banquet & catering equipment, and kitchen equipment
Coordinate equipment repairs and preventive maintenance schedules with engineering and vendors
Track and report equipment needs, replacement cycles, and capital expenditure recommendations
Ensure proper storage, organization, and security of all stewarding assets
Leadership & Team Development
Lead hiring, onboarding, training, and performance management of stewarding team members in accordance with company procedures
Foster clear communication with culinary leadership regarding operational needs and challenges
Organize and lead stewarding team meetings and daily shift briefings
Build and maintain a positive team culture focused on efficiency, accountability, and reliability
Mentor and develop stewarding staff, creating opportunities for advancement within the organization
Cost Control & Resource Management
Partner with Executive Chef on chemical, supply, and equipment cost management
Recommend strategies to optimize operational efficiency while controlling expenses
Monitor usage levels and implement waste reduction initiatives
Manage stewarding labor deployment to meet operational demands while controlling costs
Operational Support
Supporting culinary operations through timely equipment delivery, setup, and breakdown
Receiving deliveries and organizational storage areas, coolers,
Support FOH operations through timely CGS, equipment delivery, setup, and breakdown
Coordinate stewarding coverage for banquets, special events, and peak service periods
Ensure kitchen flow efficiency through proper staging and organization of dirty and clean equipment
Ensure operational efficiency by always ensuring equipment is stored properly in its assigned areas and that is always handled with the upmost care
Manage trash and recycling programs in compliance with environmental and regulatory requirements
Training & Professional Development
Lead and participate in required training sessions including chemical safety, equipment operation, and sanitation protocols
Ensure team maintains current certifications and safety training compliance
Maintain professional appearance and conduct, serving as a role model for stewarding team
Complete assigned administrative tasks and special projects as directed
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THIS POSITION WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:
Core Competencies
Performance Indicators
Accountability
Sanitation knowledge
Leadership
Cost management acumen
Team development
Verbal communication
Operational judgment
Professional ethics
Quality standards
Professional appearance
Problem-solving mindset
Dependability
Adaptability
Punctuality
Resource management
Teamwork
Work quality
Health inspection scores
EDUCATION/REQUIREMENTS:
High School Diploma required
Minimum two years stewarding leadership experience in upscale/resort environment preferred
Proven track record in high-volume, multi-outlet operations
ServSafe Manager Certification preferred (or ability to obtain within 60 days)
Knowledge of commercial dishwashing equipment, chemical safety, and sanitation systems
Proficiency in inventory management and basic computer systems
Proof of eligibility to work in the United States
Flexibility to work varied schedules including nights, weekends, and holidays as required by resort operations
PHYSICAL REQUIREMENTS:
Ability to stand and walk for extended periods (8-12 hours)
Capability to lift and carry up to 50 pounds regularly
Tolerance for working in hot, humid, and wet environments
Manual dexterity for equipment operation and maintenance tasks
Ability to work in confined spaces and reach overhead storage areas
WORK ENVIRONMENT:
Fast-paced, high-volume resort kitchen and stewarding environment
Exposure to heat, steam, water, chemicals, and cleaning equipment
Collaborative team environment requiring clear communication with culinary and service teams
Seasonal demand variations typical of resort operations
Saint John's Resort is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
$85k-149k yearly est. 2d ago
Executive Steward at Saint John's Resort
Schulte Hospitality Group 3.9
Plymouth, MI jobs
The Executive Steward serves as the operational leader of all stewarding and sanitation functions at Saint John's Resort, ensuring impeccable cleanliness, equipment maintenance, and operational support across all culinary outlets, banquets, and special events. This role demands exceptional organizational skills, attention to detail, and the ability to maintain the highest standards of sanitation while managing high-volume, multi-outlet resort operations. The Executive Steward will uphold food safety excellence, equipment integrity, and team accountability while fostering a culture of operational support aligned with Saint John's Resort standards.
GUEST SERVICE REQUIREMENTS:
* Maintain a friendly, professional demeanor with genuine warmth in all interactions
* Support exceptional guest experiences through behind-the-scenes operational excellence
* Demonstrate commitment to hospitality excellence through actions, attitude, and accountability
* Ensure cleanliness and presentation standards enhance the overall guest experience
SAFETY REQUIREMENTS:
* Maintain safe work practices and prevent personal injury through proper technique and equipment use
* Ensure the safety of team members, guests, and vendors through proactive hazard identification
* Demonstrate comprehensive knowledge of chemical handling, OSHA requirements, and sanitation protocols
* Maintain compliance with health department regulations and company safety standards
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Stewarding Operations & Sanitation Management
* Oversee all dishwashing, pot washing, and kitchen sanitation operations across resort outlets
* Ensure compliance with health department standards, food safety protocols, and brand sanitation requirements
* Maintain equipment cleanliness standards for cooking equipment, work surfaces, and food contact areas
* Implement and monitor proper chemical usage, dilution ratios, and storage procedures
Equipment & Asset Management
* Manage inventory and maintenance of all smallwares, china, glassware, silverware, banquet & catering equipment, and kitchen equipment
* Coordinate equipment repairs and preventive maintenance schedules with engineering and vendors
* Track and report equipment needs, replacement cycles, and capital expenditure recommendations
* Ensure proper storage, organization, and security of all stewarding assets
Leadership & Team Development
* Lead hiring, onboarding, training, and performance management of stewarding team members in accordance with company procedures
* Foster clear communication with culinary leadership regarding operational needs and challenges
* Organize and lead stewarding team meetings and daily shift briefings
* Build and maintain a positive team culture focused on efficiency, accountability, and reliability
* Mentor and develop stewarding staff, creating opportunities for advancement within the organization
Cost Control & Resource Management
* Partner with Executive Chef on chemical, supply, and equipment cost management
* Recommend strategies to optimize operational efficiency while controlling expenses
* Monitor usage levels and implement waste reduction initiatives
* Manage stewarding labor deployment to meet operational demands while controlling costs
Operational Support
* Supporting culinary operations through timely equipment delivery, setup, and breakdown
* Receiving deliveries and organizational storage areas, coolers,
* Support FOH operations through timely CGS, equipment delivery, setup, and breakdown
* Coordinate stewarding coverage for banquets, special events, and peak service periods
* Ensure kitchen flow efficiency through proper staging and organization of dirty and clean equipment
* Ensure operational efficiency by always ensuring equipment is stored properly in its assigned areas and that is always handled with the upmost care
* Manage trash and recycling programs in compliance with environmental and regulatory requirements
Training & Professional Development
* Lead and participate in required training sessions including chemical safety, equipment operation, and sanitation protocols
* Ensure team maintains current certifications and safety training compliance
* Maintain professional appearance and conduct, serving as a role model for stewarding team
* Complete assigned administrative tasks and special projects as directed
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THIS POSITION WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:
Core Competencies
Performance Indicators
Accountability
Sanitation knowledge
Leadership
Cost management acumen
Team development
Verbal communication
Operational judgment
Professional ethics
Quality standards
Professional appearance
Problem-solving mindset
Dependability
Adaptability
Punctuality
Resource management
Teamwork
Work quality
Health inspection scores
EDUCATION/REQUIREMENTS:
* High School Diploma required
* Minimum two years stewarding leadership experience in upscale/resort environment preferred
* Proven track record in high-volume, multi-outlet operations
* ServSafe Manager Certification preferred (or ability to obtain within 60 days)
* Knowledge of commercial dishwashing equipment, chemical safety, and sanitation systems
* Proficiency in inventory management and basic computer systems
* Proof of eligibility to work in the United States
* Flexibility to work varied schedules including nights, weekends, and holidays as required by resort operations
PHYSICAL REQUIREMENTS:
* Ability to stand and walk for extended periods (8-12 hours)
* Capability to lift and carry up to 50 pounds regularly
* Tolerance for working in hot, humid, and wet environments
* Manual dexterity for equipment operation and maintenance tasks
* Ability to work in confined spaces and reach overhead storage areas
WORK ENVIRONMENT:
* Fast-paced, high-volume resort kitchen and stewarding environment
* Exposure to heat, steam, water, chemicals, and cleaning equipment
* Collaborative team environment requiring clear communication with culinary and service teams
* Seasonal demand variations typical of resort operations
Saint John's Resort is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
$92k-156k yearly est. 34d ago
Operations Coordinator - Warehouse (46529)
Grey Eagle Distributors 3.7
Fenton, MI jobs
Salary: Up to $47, 500 Schedule: Monday - Friday 11:30 AM - 8:00 PM Department: Operations Position reports to: Warehouse Manager Primary purpose and function of position: Responsible for ensuring load accuracy, productivity, returns tracking, inventory counting and any other inventory, loading and warehouse operations as needed. Principal Duties and Responsibilities: Check in delivery drivers as they return from routes, ensuring accuracy on any product returned and cleanliness of the trucks Ensure proper repack standards are being met and notify the warehouse manager of potential issues Verify warehouse personnel are following proper stock rotation policies Responsible for daily cycle counts, month-end and year-end physical inventory counts on all products in the warehouse and reconcile to computer inventory as needed Ensure all safety processes and procedures are being followed and enforced Route orders for next day delivery utilizing VIP and Roadnet (Backup router) Work as a helper on a route truck as needed Other duties as assigned
* High school diploma or GED certificate required
* Valid Class E driver's license and safe driving record (Must obtain within 3 months)
* Standard shift is Monday - Friday 11:30 AM to 8:00 PM
* Some OT and vacation coverage will be required
* VIP Route Accounting System experience preferred
* 1-year administrative experience preferably in an operations environment
* Strong attendance record and ability to work nights and some holidays
* Strong problem-solving abilities
* Strong verbal and written communication skills
* Highly self-motivated and able to work additional hours as necessary
* Highly organized with ability to manage priorities, coordinate multiple projects simultaneously and attention to detail
* Proficiency in MS Office to include Word and Excel
* Strong Math skills
$47.5k yearly 35d ago
Real Estate Operations Coordinator
Place 3.7
Michigan Center, MI jobs
Your Opportunity:
You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team.
Who Develops You: Team Operator
What You're Great At:
You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team.
What You'll Do:
Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals.
Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator.
Create and own systems for maintaining integrity of the database, including holding agents accountable to activities.
Own the agent onboarding process, including holding trainings in person and virtually.
Follow the systems for our productivity rhythms to ensure agent productivity.
Plan and execute client events that are done at a high level to drive business referrals.
Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.
Create and maintain the team's operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
Keep the team leader informed of any challenges that arise and bring potential solutions.
Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.
Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond.
Oversee a virtual assistant that manages the listing launch and contract to close process for all transactions, including coordinating photography, staging, sign installation, and other listing launch functions.
Act as the liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers.
Generate reviews and referrals from clients during and after the transaction.
Skills and Character Necessary:
Notice and take pride in the details
Team player
Proven ability to lead yourself and others with conviction
Self-motivated
Owning projects once asked to do them and following up with status updates
Ability and desire to focus on one task for at least an hour during time blocks
Positive and direct communication, both written and verbal
Ability to problem solve and use critical thinking daily
Have a “do whatever it takes” mentality
Follow a current process as well as improving them and create new processes
Learning-based and growth-minded
Proactive vs. reactive
Impeccably organized
Knowledge of basic office suite software and calendaring systems
Excellent time management skills
Concerned about doing things the right way
Calm and motivated under pressure
Have patience with a high volume, detailed role
Use social media for the benefit of the company as an ambassador
Flexible
Required Background:
Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team
1+ years experience in an operations/administrative role in the real estate, mortgage or title industries.
Other Details:
Compensation depending on experience, ranges from $20-22 per hour.
This is an in office part-time role, 20 hours per week.
We are excited to meet the person(s) that truly believe they could be a match!
$20-22 hourly Auto-Apply 39d ago
Real Estate Operations Coordinator
Place 3.7
Royal Oak, MI jobs
Your Opportunity: You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team.
Who Develops You: Team Operator
What You're Great At:
You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team.
What You'll Do:
* Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals.
* Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator.
* Create and own systems for maintaining integrity of the database, including holding agents accountable to activities.
* Own the agent onboarding process, including holding trainings in person and virtually.
* Follow the systems for our productivity rhythms to ensure agent productivity.
* Plan and execute client events that are done at a high level to drive business referrals.
* Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.
* Create and maintain the team's operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
* Keep the team leader informed of any challenges that arise and bring potential solutions.
* Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.
* Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond.
* Oversee a virtual assistant that manages the listing launch and contract to close process for all transactions, including coordinating photography, staging, sign installation, and other listing launch functions.
* Act as the liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers.
* Generate reviews and referrals from clients during and after the transaction.
Skills and Character Necessary:
* Notice and take pride in the details
* Team player
* Proven ability to lead yourself and others with conviction
* Self-motivated
* Owning projects once asked to do them and following up with status updates
* Ability and desire to focus on one task for at least an hour during time blocks
* Positive and direct communication, both written and verbal
* Ability to problem solve and use critical thinking daily
* Have a "do whatever it takes" mentality
* Follow a current process as well as improving them and create new processes
* Learning-based and growth-minded
* Proactive vs. reactive
* Impeccably organized
* Knowledge of basic office suite software and calendaring systems
* Excellent time management skills
* Concerned about doing things the right way
* Calm and motivated under pressure
* Have patience with a high volume, detailed role
* Use social media for the benefit of the company as an ambassador
* Flexible
Required Background:
* Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team
* 1+ years experience in an operations/administrative role in the real estate, mortgage or title industries.
Other Details:
* Compensation depending on experience, ranges from $20-22 per hour.
* This is an in office part-time role, 20 hours per week.
* We are excited to meet the person(s) that truly believe they could be a match!
$20-22 hourly 38d ago
Real Estate Operations Coordinator
Place 3.7
Royal Oak, MI jobs
Your Opportunity:
You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team.
Who Develops You: Team Operator
What You're Great At:
You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team.
What You'll Do:
Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals.
Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator.
Create and own systems for maintaining integrity of the database, including holding agents accountable to activities.
Own the agent onboarding process, including holding trainings in person and virtually.
Follow the systems for our productivity rhythms to ensure agent productivity.
Plan and execute client events that are done at a high level to drive business referrals.
Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.
Create and maintain the team's operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
Keep the team leader informed of any challenges that arise and bring potential solutions.
Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.
Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond.
Oversee a virtual assistant that manages the listing launch and contract to close process for all transactions, including coordinating photography, staging, sign installation, and other listing launch functions.
Act as the liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers.
Generate reviews and referrals from clients during and after the transaction.
Skills and Character Necessary:
Notice and take pride in the details
Team player
Proven ability to lead yourself and others with conviction
Self-motivated
Owning projects once asked to do them and following up with status updates
Ability and desire to focus on one task for at least an hour during time blocks
Positive and direct communication, both written and verbal
Ability to problem solve and use critical thinking daily
Have a “do whatever it takes” mentality
Follow a current process as well as improving them and create new processes
Learning-based and growth-minded
Proactive vs. reactive
Impeccably organized
Knowledge of basic office suite software and calendaring systems
Excellent time management skills
Concerned about doing things the right way
Calm and motivated under pressure
Have patience with a high volume, detailed role
Use social media for the benefit of the company as an ambassador
Flexible
Required Background:
Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team
1+ years experience in an operations/administrative role in the real estate, mortgage or title industries.
Other Details:
Compensation depending on experience, ranges from $20-22 per hour.
This is an in office part-time role, 20 hours per week.
We are excited to meet the person(s) that truly believe they could be a match!
$20-22 hourly Auto-Apply 39d ago
Account Executive- Biogas
Copeland 3.9
Lansing, MI jobs
**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**Description**
At Vilter by Copeland, we deliver world-class industrial compression solutions for the most demanding applications that play a key role in enabling the energy transition. At the heart of our offering is Vilter's proprietary single-screw technology, providing proven reliability for our customers. The Account Executive - Biogas is a hunter and rallies their peers to provide world class products and service across a group of high value, existing accounts. The successful candidate will be a key member on the Americas sales team, responsible for identifying and developing new and existing accounts in the biogas space, striving to achieve Trusted Advisor status with customers and a strong preference for Vilter industrial gas compressor products.
As the Account Executive- Biogas, you will:
+ Carry out responsibilities in an ethical manner in accordance with the organization's policies and applicable laws.
+ Drive profitable growth by developing new business for Vilter gas compression products in assigned customer base and geography
+ Focus on developing new and existing accounts across North America with an emphasis on biogas digesters (wastewater, dairy, foodwaste), with others to be assigned as required
+ Develop new relationships with new customers through disciplined prospecting, qualification, and customer engagement process
+ Drive specification of and preference for Vilter equipment by developing working level relationships with end-users, developers, biogas upgraders, system integrators, and other contractors
+ Demonstrate full ownership of the sales process from customer discovery to closure of purchase order. Provides aftersales support as needed to ensure customer satisfaction
+ Advance Vilter's value proposition and technical advantages through frequent visits to key stakeholders, tradeshow attendance, and industry associations
+ Move Vilter's position as a value provider, gaining "Trusted Advisor" status with key customers
+ Build relationships with decision makers to accelerate customer decision making process
+ Maintain up-to-date forecasts, project details, and competitor notes through Salesforce CRM
+ Proactively seek customer insights on overall market health, product needs, and competitor movements, advising the organization of threats and opportunities as they arise
+ Obtain and qualify new project opportunities to present to leadership team on regular cadence, rallying the organization to capture new business
+ Actively support Vilter commercial processes including developing and submitting sales proposals, negotiating customer terms & conditions, and other customer contractual agreements
+ Be Vilter's advocate to customers and Customer's advocate to Vilter
**Required education, experiences & skills:**
+ Demonstrated record of success in sales territory growth within industrial equipment, biogas, oil & gas, or related field
+ Ability to communicate both technically and commercially with all levels of the organization as well as customers and end users
+ Strong analytical skills and drive for results
+ Knowledgeable in contract negotiations
+ Regular travel required, up to 100 nights per year
+ Authorization to work in the United States without sponsorship now or in the future.
**Preferred education, experiences & skills**
+ Bachelor's degree, preferably in Business or Mechanical Engineering
+ Existing relationships with customer base in biogas industry, specifically upgraders and digester developers
+ Experience and mechanical aptitude in rotating equipment such as industrial compressors
+ Experience with biogas upgrading process and biogas digesters is preferred **Remote Work Arrangement** :
This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively.
Our training programs focus on end-to-end development, from onboarding through senior leadership. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to compete and lead in a global economy. Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during the annual merit review process. In accordance with Colorado EPEWA, the total cash compensation for this role is $140-190k annually including base salary and quarterly bonuses, with potential to exceed listed range with exceptional performance.
**\#LI-FS1**
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Inclusion & Belonging**
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
**Work Authorization**
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: *****************************
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
$36k-51k yearly est. 60d+ ago
Sales Executive Detroit
Marriott International 4.6
Detroit, MI jobs
Drives revenue to achieve Hotel's topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.
CANDIDATE PROFILE
Education and Experience
Required:
• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Preferred:
• 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.
CORE WORK ACTIVITIES
Managing Sales Activities
• Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel, determine account deployment structure, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels.
• Assist Property Sales Leader in identifying share shift targets.
• Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales.
• Manages daily Status Change reports to help close on hotel business.
• May work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.
• Provides property support by coordination and executing property internal mining efforts to assigned hotels
• Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms.
• Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads.
• Utilizes internal lead referral tools (e.g., eProspecting Portal) to solicit new business opportunities and contacts.
• Ensure Hotel has property lead generation program to identify new business.
• Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.
• Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, etc.).
• Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).
• Conducts site inspections for customer accounts as appropriate.
• Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information.
• Qualifies and maintains customer's long-term business potential and refers customers to market, field, hotel or national sales office, as required.
• Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb.
• Leverages MI Leads for Out of Org, Non-Deployed Accounts.
• Presents stakeholder hotel benefits and features based on customer needs.
• Understands and utilizes all business processes written in support of the sales organization.
• Utilizes negotiation skills and creative selling abilities to uncover new business.
• Uses all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels.
• Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition.
• Communicates trends, opportunities, and market changes to appropriate parties, as needed.
• Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues.
• Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads.
• Tracks weekly activities and relationship to revenue and room night production.
• Sets day-today priorities to complete assigned responsibilities
• Actively participates and contributes to Sales Strategy Meetings as appropriate.
• Adjusts to significant variation in daily workload through independent prioritization.
• Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.
• Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities.
• Performs other duties as appropriate.
• Building Successful Relationships
• Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share.
• Participates in community and hotel networking events (e.g., Rotary Clubs, RI Social Hours, Chamber of Commerce, etc).
• Visits neighborhood target and local small business accounts and coordinate follow up efforts.
• Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.
• Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative.
• Handles customer care issues and as necessary, refers them to the appropriate owner.
• Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services customers to obtain and grow share of the account.
• Executes and supports the company's customer service standards.
• Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception, Concierge Level hospitality, etc.).
• Performs other duties, as assigned, to meet business needs.
Market based position supporting sales initiatives for Marriott Select Brand hotel in Detroit, Michigan. Candidate must live in market.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$66k-108k yearly est. Auto-Apply 10d ago
Account Executive
Certifid 3.9
Grand Rapids, MI jobs
Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.
We know we couldn't take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.
The Account Executive at CertifID will have a unique opportunity to join a driven team at a fast-paced SaaS startup and will be key in propelling our organization into our next phase of growth. This person is determined to adapt quickly, comfortable with some level of ambiguity, and won't shy away from a real scale-up environment.
Your primary responsibility will be to focus on acquiring new customers, prospecting into target accounts, and being accountable for exceeding monthly and quarterly quotas. You will collaborate with Marketing and Customer Success teams to effectively meet customer needs. You are a proven performer with a history of quota over-achievement, experience with high-velocity SMB sales motions, and experience working with an emerging technology company before introducing a disruptive product to market.Responsibilities
Lead the end-to-end sales cycle, from prospecting through to contract negotiation and closure
Act as a point of contact for a variety of inbound leads and outbound prospects, identifying their pain points and how CertifID can address them
Rapidly immerse yourself in the learning necessary to establish a detailed understanding of the Real Estate and Title industry, the competitive market, strategy for growth, and product roadmap
Educate and guide customers through change management of their workflows to purchase products that will both protect their business and clients, along with helping to run it more efficiently
Develop and sustain a healthy pipeline of opportunities to regularly meet or exceed quotas
Building relationships at the highest level of an organization and proactively managing opportunities and communications with prospects, clients, and internal stakeholders
Represent the company at conferences and industry events
What you will need
Although not a strict requirement, candidates for this role will typically have 2+ years of proven closing deals in a SaaS environment
Proven hunting experience in greenfield environments is preferred
Formal sales methodology training preferred; eg. challenger
The technical aptitude to master our sales tools like Salesforce, Zoom, Clari Copilot, Groove, LeanData, etc.Willingness to stretch and learn new skills
Polished presentation and communication skills - both written and verbal
Collaborative mentality by prioritizing ‘we' and not focusing on ‘me'. The ability to closely align with our Customer Success and Product teams to deliver an amazing client experience, while fostering a culture of collaboration with fellow Sales team members is critical.
Strategic thinker with strong problem-solving and analytical skills
Benefits
Flexible vacation
12 company-paid holidays
10 paid sick days
No work on your birthday
Health, dental, and vision Insurance (including a $0 option)
401(k) with matching, and no waiting period
Equity
Life insurance
Generous parental paid leave
Wellness reimbursement of $300/year
Remote worker reimbursement of $300/year
Professional development reimbursement
Competitive pay
An award-winning culture
Not sure if you check all the boxes? Apply anyway! We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we'd love to hear from you. We're looking for people who are eager to learn, adapt, and solve challenges-so if that sounds like you, don't let a checklist hold you back!
Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It.
$61k-100k yearly est. Auto-Apply 45d ago
Account Executive
Certifid 3.9
Grand Rapids, MI jobs
Job DescriptionCybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.
We know we couldn't take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.
The Account Executive at CertifID will have a unique opportunity to join a driven team at a fast-paced SaaS startup and will be key in propelling our organization into our next phase of growth. This person is determined to adapt quickly, comfortable with some level of ambiguity, and won't shy away from a real scale-up environment.
Your primary responsibility will be to focus on acquiring new customers, prospecting into target accounts, and being accountable for exceeding monthly and quarterly quotas. You will collaborate with Marketing and Customer Success teams to effectively meet customer needs. You are a proven performer with a history of quota over-achievement, experience with high-velocity SMB sales motions, and experience working with an emerging technology company before introducing a disruptive product to market.Responsibilities
Lead the end-to-end sales cycle, from prospecting through to contract negotiation and closure
Act as a point of contact for a variety of inbound leads and outbound prospects, identifying their pain points and how CertifID can address them
Rapidly immerse yourself in the learning necessary to establish a detailed understanding of the Real Estate and Title industry, the competitive market, strategy for growth, and product roadmap
Educate and guide customers through change management of their workflows to purchase products that will both protect their business and clients, along with helping to run it more efficiently
Develop and sustain a healthy pipeline of opportunities to regularly meet or exceed quotas
Building relationships at the highest level of an organization and proactively managing opportunities and communications with prospects, clients, and internal stakeholders
Represent the company at conferences and industry events
What you will need
Although not a strict requirement, candidates for this role will typically have 2+ years of proven closing deals in a SaaS environment
Proven hunting experience in greenfield environments is preferred
Formal sales methodology training preferred; eg. challenger
The technical aptitude to master our sales tools like Salesforce, Zoom, Clari Copilot, Groove, LeanData, etc.Willingness to stretch and learn new skills
Polished presentation and communication skills - both written and verbal
Collaborative mentality by prioritizing ‘we' and not focusing on ‘me'. The ability to closely align with our Customer Success and Product teams to deliver an amazing client experience, while fostering a culture of collaboration with fellow Sales team members is critical.
Strategic thinker with strong problem-solving and analytical skills
Benefits
Flexible vacation
12 company-paid holidays
10 paid sick days
No work on your birthday
Health, dental, and vision Insurance (including a $0 option)
401(k) with matching, and no waiting period
Equity
Life insurance
Generous parental paid leave
Wellness reimbursement of $300/year
Remote worker reimbursement of $300/year
Professional development reimbursement
Competitive pay
An award-winning culture
Not sure if you check all the boxes? Apply anyway! We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we'd love to hear from you. We're looking for people who are eager to learn, adapt, and solve challenges-so if that sounds like you, don't let a checklist hold you back!
Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$61k-100k yearly est. 16d ago
Account Executive
Certifid, Inc. 3.9
Grand Rapids, MI jobs
Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.
We know we couldn't take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.
The Account Executive at CertifID will have a unique opportunity to join a driven team at a fast-paced SaaS startup and will be key in propelling our organization into our next phase of growth. This person is determined to adapt quickly, comfortable with some level of ambiguity, and won't shy away from a real scale-up environment.
Your primary responsibility will be to focus on acquiring new customers, prospecting into target accounts, and being accountable for exceeding monthly and quarterly quotas. You will collaborate with Marketing and Customer Success teams to effectively meet customer needs. You are a proven performer with a history of quota over-achievement, experience with high-velocity SMB sales motions, and experience working with an emerging technology company before introducing a disruptive product to market.
Responsibilities
* Lead the end-to-end sales cycle, from prospecting through to contract negotiation and closure
* Act as a point of contact for a variety of inbound leads and outbound prospects, identifying their pain points and how CertifID can address them
* Rapidly immerse yourself in the learning necessary to establish a detailed understanding of the Real Estate and Title industry, the competitive market, strategy for growth, and product roadmap
* Educate and guide customers through change management of their workflows to purchase products that will both protect their business and clients, along with helping to run it more efficiently
* Develop and sustain a healthy pipeline of opportunities to regularly meet or exceed quotas
* Building relationships at the highest level of an organization and proactively managing opportunities and communications with prospects, clients, and internal stakeholders
* Represent the company at conferences and industry events
What you will need
* Although not a strict requirement, candidates for this role will typically have 2+ years of proven closing deals in a SaaS environment
* Proven hunting experience in greenfield environments is preferred
* Formal sales methodology training preferred; eg. challenger
* The technical aptitude to master our sales tools like Salesforce, Zoom, Clari Copilot, Groove, LeanData, etc.Willingness to stretch and learn new skills
* Polished presentation and communication skills - both written and verbal
* Collaborative mentality by prioritizing 'we' and not focusing on 'me'. The ability to closely align with our Customer Success and Product teams to deliver an amazing client experience, while fostering a culture of collaboration with fellow Sales team members is critical.
* Strategic thinker with strong problem-solving and analytical skills
Benefits
* Flexible vacation
* 12 company-paid holidays
* 10 paid sick days
* No work on your birthday
* Health, dental, and vision Insurance (including a $0 option)
* 401(k) with matching, and no waiting period
* Equity
* Life insurance
* Generous parental paid leave
* Wellness reimbursement of $300/year
* Remote worker reimbursement of $300/year
* Professional development reimbursement
* Competitive pay
* An award-winning culture
Not sure if you check all the boxes? Apply anyway!
We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we'd love to hear from you. We're looking for people who are eager to learn, adapt, and solve challenges-so if that sounds like you, don't let a checklist hold you back!
Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$61k-100k yearly est. 45d ago
Sales Executive - Detroit
Marriott 4.6
Detroit, MI jobs
**Additional Information** Market based role driving sales initiatives for Marriott Select Brand Hotels in the Detroit area, Candidate must reside in Detroit, Michigan **Job Number** 25193707 **Job Category** Sales & Marketing **Location** Courtyard by Marriott Detroit Downtown, 333 E Jefferson Ave, Detroit, Michigan, United States, 48226VIEW ON MAP (***********************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** Y
**Position Type** Management
**Pay Range:** $69,000 - $91,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Drives revenue to achieve Hotel's topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**Preferred:**
- 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel, determine account deployment structure, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels.
- Assist Property Sales Leader in identifying share shift targets.
- Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales.
- Manages daily Status Change reports to help close on hotel business.
- May work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.
- Provides property support by coordination and executing property internal mining efforts to assigned hotels
- Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms.
- Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads.
- Utilizes internal lead referral tools (e.g., eProspecting Portal) to solicit new business opportunities and contacts.
- Ensure Hotel has property lead generation program to identify new business.
- Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.
- Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, etc.).
- Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).
- Conducts site inspections for customer accounts as appropriate.
- Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information.
- Qualifies and maintains customer's long-term business potential and refers customers to market, field, hotel or national sales office, as required.
- Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb.
- Leverages MI Leads for Out of Org, Non-Deployed Accounts.
- Presents stakeholder hotel benefits and features based on customer needs.
- Understands and utilizes all business processes written in support of the sales organization.
- Utilizes negotiation skills and creative selling abilities to uncover new business.
- Uses all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels.
- Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition.
- Communicates trends, opportunities, and market changes to appropriate parties, as needed.
- Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues.
- Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads.
- Tracks weekly activities and relationship to revenue and room night production.
- Sets day-today priorities to complete assigned responsibilities
- Actively participates and contributes to Sales Strategy Meetings as appropriate.
- Adjusts to significant variation in daily workload through independent prioritization.
- Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.
- Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities.
- Performs other duties as appropriate.
- **Building Successful Relationships**
- Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share.
- Participates in community and hotel networking events (e.g., Rotary Clubs, RI Social Hours, Chamber of Commerce, etc).
- Visits neighborhood target and local small business accounts and coordinate follow up efforts.
- Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.
- Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative.
- Handles customer care issues and as necessary, refers them to the appropriate owner.
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services customers to obtain and grow share of the account.
- Executes and supports the company's customer service standards.
- Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception, Concierge Level hospitality, etc.).
- Performs other duties, as assigned, to meet business needs.
Candidate must reside in Detroit, Michigan area.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$69k-91k yearly 45d ago
Membership Services Account Executive
Ilitch Sports + Entertainment 4.0
Detroit, MI jobs
Amaze, Inspire, Unite
The Membership Service Account Executive is responsible for driving renewal sales of all sports and entertainment, up selling and cross selling all products including new season memberships, groups and individual suites through developing strong relationship and providing first-class service to clients.
Key Responsibilities:
Meet or exceed both individual and team sales goals.
Develop and build strong relationships with defined account base through proactive communication, including seat visits, phone calls, emails, client office visits and other communication - creating personalized experiences for them.
Maintain updated information regarding clients in the CRM tool.
Renewal of current season ticket members accounts from season to season (full, half and mini plans).
Collect referrals from season ticket members.
Up-sell and cross-sell all products including group tickets, premium products and individual suites for both Detroit Tigers and Detroit Red Wings.
Make required daily outgoing phone calls to account base.
Work to complete assigned membership engagement touch points.
Maintain up-to-date knowledge and effectively and enthusiastically communicate all team happenings, events, ticket member benefits, and park details that are relevant to members.
Anticipate, respond to, and resolve all complaints, requests, and inquiries in a calm and professional manner, ensuring that each fan interaction results in increased loyalty to the teams.
Assist in developing and delivering customized programs, benefits and events to drive loyalty with defined account base.
Provide knowledgeable and enthusiastic service to members.
Event/Game day operations (staffing membership headquarters on game nights, answering phones on game nights, etc.).
Work additional game duties as assigned.
Required Knowledge, Skills and Abilities:
Bachelor's degree in sports management, marketing, or communications.
Minimum 2 year of customer service, preferably in ticket retention and service.
Previous use and knowledge of any ticketing sources is preferred.
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
Possess the highest integrity and ethical standards.
Team player with the ability to handle multiple assignments in a fast-paced environment.
Excellent verbal communication skills with a friendly and professional telephone manner.
Strong time management and organizational skills.
Demonstrated ability to work independently and to self-motivate.
Demonstrated flexibility and creative problem-solving skills.
Must be self-directed and goal oriented.
Ability to provide exceptional customer service.
A true passion and desire to work in the sports industry.
Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint.
Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed.
Working Conditions:
Irregular and extended hours including nights, weekends, and holidays.
Exposure to high noise level.
Frequent visual/auditory attention.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment.
Olympia Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
PRIVACY POLICY
$73k-100k yearly est. Auto-Apply 13d ago
Private Event Account Executive
Ilitch Sports + Entertainment 4.0
Detroit, MI jobs
Amaze, Inspire, Unite
The Private Event Executive is responsible for booking both corporate and social private event revenue including soliciting new event business as well as be responsible for the execution and oversight of the private events at the Fox Theatre, Little Caesars Arena and Comerica Park. The Private Event Sales Account Executive will have to research and identify new event leads and cold call for new potential business. This position will also assist in responding to incoming inquiries for event space. The Senior Private Event Executive will oversee managing the sales process from sale to service and continuing to foster client relationships for future business. This position will work in cooperation with respective internal service and activation departments for each given venue to ensure successful implementation and event execution.
Key Responsibilities:
Lead by example in all duties and responsibilities.
Meet or exceed revenue goals from new clients while maximizing profit margins.
Prospect and cold call new business via networking, previous contacts, trade publications, resource guides, data base companies and cold calls. Target local hospitality industry, i.e. event planners, corporate planners, and direct corporate level decision makers to sell non-game day events.
Handle all incoming calls from sales prospects.
Meet or exceed minimum call requirements on outgoing calls per day to generate new business.
Conduct market research on potential new leads and develop tie-in opportunities within Ilitch Holdings business units to enhance value of sales packages.
Show available spaces to prospective clients and actively sell all venues.
Process event estimates and orders in a timely and efficient manner.
Ensure timely collection of payment for contracted events.
Manage execution of all contracted event elements inclusive of but not limited to: audiovisual requirements, food and beverage requirements, staffing needs, experiential add-ons, broadcast needs, equipment rentals, etc.
Supervise all aspects of event execution from load-in to load-out.
Create all relevant event-related communication collateral (event agenda, floorplan, run of show, etc) and communicate information to all applicable internal and external stakeholders.
Develop client relationships and enhance existing relationships to maintain renewal business.
Work with in-house creative services department to create/develop and generate professional proposals and sales presentations by compiling necessary information such as research, data, photos, etc.
Provide written weekly reports on sales activity/expenses and results to track own performance as well as event performance.
Manage and cultivate business relationships by attending OEI events and other functions.
Monitor all event related expenses as they related to the client's contract and report all client approved adjustments, add-ons and day of expenses in a timely manner to the Director of Private Events and event activation staff
Establish partnership opportunities with the premium sales staff to maximize event and revenue opportunities.
Work cooperatively with sponsorship service representatives to provide event opportunities to existing clientele.
Assist in the development of internal special event series initiatives.
All other duties as assigned by the Director of Private Event Sales.
Performs other duties as assigned.
Required Knowledge, Skills and Abilities:
Bachelor's degree in business, hospitality, or related field.
Minimum of 5 years' experience in corporate sales or hospitality environment with evidence of solid business acumen and an understanding of how to manage sale opportunities.
Proven track record of sales performance and exemplifying organizational core values.
Consistently achieve departmental hustle metrics, with a minimum of 80% to goal each year.
High level of integrity with a professional, business-oriented demeanor.
Creativity and ingenuity in developing successful sales strategies and have a working knowledge of the industry or community events along with a pulse of industry opportunities.
Proven ability to initiate high-level contacts of prospective customer with strong persuasion and negotiation skills to close a sale.
Evidence of ability to establish and maintain effective business relationships.
Demonstrated effective verbal and written communication skills with the ability to communicate with various levels of business units and venues or prospective customers.
Detail oriented with exceptional organizational skills with the ability to manage multiple, concurrent projects in a high paced environment, and ability to keep accurate and detailed records.
Demonstrated ability to analyze, formulate solutions and alternatives; and resolve issues in a timely manner.
Ability to work well in a team environment and effectively across business units and venues.
Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed.
Proven level of exceptional guest service.
Self-motivated with excellent time management skills and business/sales acumen.
Demonstrated computer proficiency including Microsoft Word, Excel, PowerPoint and CRM skills.
Preferred Knowledge, Skills and Abilities:
Experience working in the sports and entertainment industry.
Prior experience with customer relationship management databases.
Working Conditions:
Irregular and extended hours including nights, weekends, and holidays.
Frequent visual/auditory attention.
The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment.
Olympia Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
PRIVACY POLICY
$73k-100k yearly est. Auto-Apply 60d+ ago
Solution Sales Executive, IAT (Detroit)
Apex Systems 4.6
Southfield, MI jobs
WHO WE ARE Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit ********************
At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our teams well-being and recognize the importance of building strong relationships. Thats why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team.
Join us for career advancement, innovative solutions, and a supportive environment focused on your success.
JOB DESCRIPTION
The Solution Sales Executive (SSE) is a specialized sales professional focused on a specific industry or segment, responsible for generating and closing opportunities within the industry's accounts. Unlike generalist account managers, the SSE brings deep domain expertise (e.g., Retail & Hospitality, Life Sciences, Banking, Telecommunications) and works collaboratively with account leaders to expand Apex's business in that niche. The SSE targets mid-to-large sized opportunities that require industry domain knowledge and a consultative sales approach. As a key member of the industry account team, the SSE ensures that specialized client needs are clearly understood and translated into high-impact, tailored proposals. This role is critical for driving incremental revenue in advanced service lines, complementing the Client Partners/Executive Client Partners by focusing on complex solutions growth.
Opportunity Identification & Development
* Proactively identifies new opportunities within existing accounts.
* Engages client stakeholders (often technical managers or business owners) to uncover pain points and requirements related to their specialty.
* Applies domain knowledge and deep customer knowledge to recommend relevant Apex solutions, seeding ideas for projects or services.
* Builds and maintains a healthy pipeline of solution-specific opportunities across their assigned accounts.
* Works toward achieving a defined solution sales quota or contribution target.
* Monitors pipeline progress and keeps account teams and Segment Leaders informed for their specialty
* Adjusts tactics as needed to meet goals, such as organizing solutions workshops or targeted marketing initiatives
Solution Consultation & Shaping
* Leads the consultative selling process for specific solutions.
* Analyzes client challenges, designs a high-level solution approach (often with a solution architect), and clearly communicates value and technical details of proposed solutions.
* Tailors messaging and demonstrations to the client's context, leveraging success stories and assets from similar engagements.
* Acts as a solution consultant during the pre-sales cycle to build client confidence.
Sales Cycle Management
* Manages the full sales cycle for solution deals, from initial qualification through proposal, negotiation, and close - ensuring alignment with the overall account strategy.
* Collaborates closely with the account leaders (Client Partner/Executive Client Partner) to integrate solution sales into broader account planning, ensuring cohesive messaging and avoiding siloed efforts.
* Keeps the Client Partner informed and engaged for support, while taking ownership of driving the deal to closure.
Internal Collaboration & Coordination
* Collaborates extensively with internal teams.
* Partners with Industry Tech Executive and delivery SMEs to gather solution designs and effort estimates for proposals.
* Coordinates with the account's Client Success Executive to understand any delivery implications and ensure smooth execution of sold solutions
* As an embedded member of the industry team, aligns with account managers to prioritize pursuits and share insights.
JOB REQUIREMENTS
* Bachelor's Degree in Business, Communications, or related field
* 8+ years in technology consulting or solution sales within the relevant capability. In-depth understanding of the solution's value proposition, typical use cases, and implementation challenges.
* Able to credibly discuss solution benefits and trade-offs with technical stakeholders. Hands-on background (e.g., former engineer or consultant) in that domain is a plus, which enhances authenticity in sales discussions.
* Proven success in selling technology solutions, ideally with multiple closed deals in the $500K-$5M range.
* Strong track record of meeting sales targets by converting specialist opportunities.
* Adept at both cultivating new demand and responding to inquiries in a way that significantly differentiates Apex from niche competitors in the solutions area
* Excellent consultative selling and needs-analysis skills with the ability to ask probing questions, educate clients on complex topics, and guide toward recognizing value of a solution
* Comfortable doing product/service demonstrations or workshops.
* High credibility and rapport-building skills with mid-level client experts.
* Effective collaborator within integrated account teams, keeping internal account leadership informed and aligning solutions pursuits with account objectives.
* Experience working in a matrix sales environment with joint accountability.
* Excellent communication skills to keep all stakeholders informed and aligned.
* Self-motivated and proactive in pipeline generation with the ability to creatively leverage internal and external resources (marketing, partners, webinars, etc.) to stimulate interest in their solution area.
* Strong negotiation skills for scope and price within deal frameworks.
* Demonstrated ability to handle common objections for their solution and navigate procurement hurdles in collaboration with account leaders.
* Target-driven consistently working to achieve quarterly and annual solutions sales goals, persistently following up on leads and nurturing prospects over time.
* Hybrid with 2 days in-office
OUR COMPREHENSIVE BENEFITS
* Competitive Salary
* Health, Dental and Vision Insurance
* Health Savings Accounts (HSA) with Employer Contribution
* Flexible Spending Accounts
* Long and Short-Term Disability
* Life Insurance
* Voluntary Benefits
* Employee Assistance Program
* Paid Parental Leave
* Wellness Incentives
* Vacation and Holiday Pay
* 401(k) Retirement Plan with Employer Match
* Employee Stock Purchase
* Training and Advancement opportunities
* Tuition Reimbursement
* Birthdays Off
* Philanthropic Opportunities
* Referral Program
* Partial Gym Membership Paid
* Team Building Events
* Discount Programs
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected].
$61k-101k yearly est. 11d ago
Inside Sales Account Executive
Detroit Lions 4.0
Detroit, MI jobs
Become a part of the Detroit Lions Inside Sales Program, a comprehensive, year-long experience crafted to jumpstart your career in sports sales. This position provides paid training, hands-on experience, and direct exposure to Detroit Lions leadership, offering an excellent foundation for ambitious individuals seeking growth within the organization. Starting in January 2026, this program is designed to develop high-potential talent in the sports industry, with the opportunity for continued advancement with the team after the year, based on the achievement of program and performance milestones.
The Inside Sales Account Executive will play a key role in driving the growth of the Detroit Lions' ticketing portfolio, focused on acquiring new consumer and corporate accounts for various ticket products. This role involves selling and servicing Detroit Lions ticket packages-including season tickets, group tickets, and premium seating.
ESSENTIAL FUNCTIONS:
The Inside Sales Account Executive will manage daily responsibilities, including but not limited to:
* Conducting a minimum of 60 outbound calls and achieving 100 touchpoints daily (via calls, emails, texts, stadium appointments) to foster sales pipeline growth.
* Selling Detroit Lions ticket products, including Lions Loyal Memberships, group tickets, suites, and premium seating, with a focus on converting leads to sales.
* Engaging in prospecting efforts to attract general consumers and small to mid-sized businesses, emphasizing relationship-building and a consultative sales approach.
* Servicing Lions Loyal Member accounts, ensuring high levels of customer satisfaction through personalized outreach, account renewals, retention strategies, and upselling opportunities.
* Assisting the Premium Services team by contributing to strategic projects and supporting premium account initiatives.
* Managing inbound client inquiries and addressing issues efficiently while providing excellent service, upsell, and cross-sell options.
* Executing cold calling, face-to-face appointments, networking, and responding to inbound leads to build and maintain a robust sales funnel.
* Owning the sales cycle end-to-end, from lead generation through to close, to meet or exceed weekly, monthly, and annual revenue targets.
* Participating in non-game day sales events, open houses, training camp, off-site meetings, and other Lions events to expand client engagement.
* Building long-lasting client relationships that drive referrals and lead to further sales opportunities.
NON-ESSENTIAL FUNCTIONS:
* Driving Lions Loyal Member waitlist deposits while leveraging flexibility to sell across the Lions product menu.
* Developing expertise in prospecting techniques and closing consumer accounts efficiently.
* Maintaining strong client and team relationships, prioritizing professional and courteous communication.
* Scheduling meetings, conducting client presentations, and presenting tailored recommendations.
* Identifying and anticipating client needs to develop effective sales strategies and solutions.
* Utilizing Salesforce CRM, Archtics ticketing software, and other sales tools to track and manage client interactions.
* Setting personal and professional goals that align with team and organizational objectives, continuously building sales knowledge and understanding of the local market.
* Demonstrating strong communication skills, including active listening, clear speaking, and confident group presentations.
* Solving challenges with resourcefulness and creativity to meet team goals.
* Collaborating effectively with colleagues and supervisors in a fast-paced environment and exercising sound judgment when making decisions.
* Committing to a flexible work schedule, including evenings, weekends, and holidays as required.
* Will accept other responsibilities and duties required by the supervisor consistent with the objectives and essential functions of the position.
QUALIFICATIONS/REQUIREMENTS:
* Bachelor's Degree in Business, Communications, Sports Management or related field preferred
* Minimum of 6 months professional work experience/internship required, preferably with a professional sports team, college, or entertainment venue
* Prior direct phone sales or customer service experience
* Passion for growing a career in sports sales
* Consistently demonstrate ability to be a big picture thinker, agile, development focused, inspiring, and humble
* Proficient computer skills including experience with MS Office products, including but not limited to, Word, Excel and Outlook and the ability to learn new programs
* Strength in time management, administrative ability, organization, and customer service skills
* Ability to communicate effectively with the public in a professional manner
* Must possess a professional attitude and demeanor
* Knowledge of sales techniques, negotiation and closing skills preferred
* Knowledge of Salesforce CRM and Archtics ticketing platform preferred, but not required
* Will adjust schedule as needed to meet goals and time constraints, including working nights, weekends, and holidays as football schedule directs
* A valid Driver's License and a good driving record
* You may use AI as a tool in creating your application, but this role is powered by human talent-your judgment, experience, and character are integral. Please let your personal talent shine.
$48k-50k yearly est. Auto-Apply 60d+ ago
Account Executive, Membership Sales
Detroit Lions 4.0
Detroit, MI jobs
The Account Executive, Membership Sales will be responsible for corporate account acquisition for all hospitality inventory and will directly impact the growth and expansion of our customer base. This position will work within the ticketing department to achieve customer satisfaction, revenue generation, and long-term account goals that are in line with the company's overall objectives.
ESSENTIAL FUNCTIONS (including, but not limited to):
The Account Executive, Membership Sales position will have daily responsibilities including, without limitation, the following:
Directly prospect, sell season tickets with a primary focus on small to mid-market corporations and general consumers
Pursue new business-to-business account acquisition through personalized sales presentations over the phone and in person
Promote and sell season ticket members, group tickets and suite packages
Schedule meetings and conduct presentations with prospective clients
Seek and implement sales best practices
Networking at outside events
Cultivate leads through cold calling, face to face appointments, networking, in stadium presentations and inbound inquiries to consistently fill the top of the funnel
Involvement in all stages of the sales cycle from lead generation to closing
Sell new and existing clients for all Ford Field events
Responsible for troubleshooting client concerns and facilitating resolutions
Participate in non-game day sales events, offsite meetings, sales booths, including but not limited to, open houses, training camp and draft day party
Develop and enhance relationships with current clients to increase growth opportunities through sales campaigns and referrals
Entertain prospects and new season ticket holders on game day and at Ford Field events to ensure strong personal relationship with client base
Produce accurate updates on sales pipeline/prospecting activity in Customer Relationship Management system, outside appointment and event recaps and account management
Accountability to achieve weekly, monthly and long-term season ticket and revenue goals
NON-ESSENTIAL FUNCTIONS:
Primary focus on new account acquisition of season ticket products with flexibility to sell full menu
Expert in prospecting and closing corporate account base
Develop and maintain effective working relationships with clients, guests, co-workers
Ability to schedule meetings and conduct presentations with prospective clients
Will provide information to prospects in a courteous and professional manner
The ability to effectively identify and anticipate problems and solutions in a timely manner
Will utilize Customer Relationship Management system, Archtics ticketing software and various sales tools
Ability to assess strengths, weaknesses, set goals, achieve objectives and strive to continuously build knowledge and skills of the sales profession and market
Demonstrates persistence, overcomes obstacles and takes calculated risks to accomplish goals
Personally motivated with the ability to work independently in a fast-paced team environment
Strong oral and written communications skills. This includes the ability to listen, speak clearly and persuasively in positive or negative situations, possess excellent group presentation skills and willingness to actively participate in meetings
Meets challenges with resourcefulness and creativity
Ability to assess the needs of potential clients and develop recommendations
Proven ability to work well with co-workers and supervisors in a team environment
Will exercise good judgment and have the willingness to make decisions
Ability to work a flexible schedule including nights, weekends and holidays
Will accept other responsibilities and duties required by the supervisor consistent with the
objectives and essential functions of this position. Such responsibilities shall be incorporated
into the position description if they are ongoing
QUALIFICATIONS/REQUIREMENTS:
Bachelor's Degree in Business, Communications, Sports Management or related field preferred
Minimum 1 year of proven sales and customer service experience required, experience with a professional sports or entertainment venue preferred
Proficient computer skills including experience with MS Office products, including but not limited to, Word, Excel and Outlook and the ability to learn new programs
Strength in time management, administrative ability, organization, and customer service skills
Ability to communicate effectively with the public in a professional manner
Must possess a professional attitude and demeanor
Working knowledge of sales and marketing techniques of entertainment venues preferred
Working knowledge of Microsoft Office Products, Customer Relationship Management system, and Archtics ticketing platform preferred
Developed negotiation and closing skills preferred
Will adjust schedule as needed to meet work goals and time constraints, including working nights, weekends, and holidays as football schedule directs
May require work out of both the Ford Field Management Office and the Allen Park Training Facility
A valid Driver's License and a safe driving record
You may use AI as a tool in creating your application, but this role is powered by human talent-your judgment, experience, and character are integral. Please let your personal talent shine.
$56k-58k yearly est. Auto-Apply 60d+ ago
Membership Services Account Executive
Ilitch 4.3
Detroit, MI jobs
Amaze, Inspire, Unite The Membership Service Account Executive is responsible for driving renewal sales of all sports and entertainment, up selling and cross selling all products including new season memberships, groups and individual suites through developing strong relationship and providing first-class service to clients.
Key Responsibilities:
* Meet or exceed both individual and team sales goals.
* Develop and build strong relationships with defined account base through proactive communication, including seat visits, phone calls, emails, client office visits and other communication - creating personalized experiences for them.
* Maintain updated information regarding clients in the CRM tool.
* Renewal of current season ticket members accounts from season to season (full, half and mini plans).
* Collect referrals from season ticket members.
* Up-sell and cross-sell all products including group tickets, premium products and individual suites for both Detroit Tigers and Detroit Red Wings.
* Make required daily outgoing phone calls to account base.
* Work to complete assigned membership engagement touch points.
* Maintain up-to-date knowledge and effectively and enthusiastically communicate all team happenings, events, ticket member benefits, and park details that are relevant to members.
* Anticipate, respond to, and resolve all complaints, requests, and inquiries in a calm and professional manner, ensuring that each fan interaction results in increased loyalty to the teams.
* Assist in developing and delivering customized programs, benefits and events to drive loyalty with defined account base.
* Provide knowledgeable and enthusiastic service to members.
* Event/Game day operations (staffing membership headquarters on game nights, answering phones on game nights, etc.).
* Work additional game duties as assigned.
Required Knowledge, Skills and Abilities:
* Bachelor's degree in sports management, marketing, or communications.
* Minimum 2 year of customer service, preferably in ticket retention and service.
* Previous use and knowledge of any ticketing sources is preferred.
* Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
* Possess the highest integrity and ethical standards.
* Team player with the ability to handle multiple assignments in a fast-paced environment.
* Excellent verbal communication skills with a friendly and professional telephone manner.
* Strong time management and organizational skills.
* Demonstrated ability to work independently and to self-motivate.
* Demonstrated flexibility and creative problem-solving skills.
* Must be self-directed and goal oriented.
* Ability to provide exceptional customer service.
* A true passion and desire to work in the sports industry.
* Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint.
* Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed.
Working Conditions:
* Irregular and extended hours including nights, weekends, and holidays.
* Exposure to high noise level.
* Frequent visual/auditory attention.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment.
Olympia Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
PRIVACY POLICY
$28k-40k yearly est. Auto-Apply 12d ago
Private Event Account Executive
Ilitch 4.3
Detroit, MI jobs
Amaze, Inspire, Unite The Private Event Executive is responsible for booking both corporate and social private event revenue including soliciting new event business as well as be responsible for the execution and oversight of the private events at the Fox Theatre, Little Caesars Arena and Comerica Park. The Private Event Sales Account Executive will have to research and identify new event leads and cold call for new potential business. This position will also assist in responding to incoming inquiries for event space. The Senior Private Event Executive will oversee managing the sales process from sale to service and continuing to foster client relationships for future business. This position will work in cooperation with respective internal service and activation departments for each given venue to ensure successful implementation and event execution.
Key Responsibilities:
* Lead by example in all duties and responsibilities.
* Meet or exceed revenue goals from new clients while maximizing profit margins.
* Prospect and cold call new business via networking, previous contacts, trade publications, resource guides, data base companies and cold calls. Target local hospitality industry, i.e. event planners, corporate planners, and direct corporate level decision makers to sell non-game day events.
* Handle all incoming calls from sales prospects.
* Meet or exceed minimum call requirements on outgoing calls per day to generate new business.
* Conduct market research on potential new leads and develop tie-in opportunities within Ilitch Holdings business units to enhance value of sales packages.
* Show available spaces to prospective clients and actively sell all venues.
* Process event estimates and orders in a timely and efficient manner.
* Ensure timely collection of payment for contracted events.
* Manage execution of all contracted event elements inclusive of but not limited to: audiovisual requirements, food and beverage requirements, staffing needs, experiential add-ons, broadcast needs, equipment rentals, etc.
* Supervise all aspects of event execution from load-in to load-out.
* Create all relevant event-related communication collateral (event agenda, floorplan, run of show, etc) and communicate information to all applicable internal and external stakeholders.
* Develop client relationships and enhance existing relationships to maintain renewal business.
* Work with in-house creative services department to create/develop and generate professional proposals and sales presentations by compiling necessary information such as research, data, photos, etc.
* Provide written weekly reports on sales activity/expenses and results to track own performance as well as event performance.
* Manage and cultivate business relationships by attending OEI events and other functions.
* Monitor all event related expenses as they related to the client's contract and report all client approved adjustments, add-ons and day of expenses in a timely manner to the Director of Private Events and event activation staff
* Establish partnership opportunities with the premium sales staff to maximize event and revenue opportunities.
* Work cooperatively with sponsorship service representatives to provide event opportunities to existing clientele.
* Assist in the development of internal special event series initiatives.
* All other duties as assigned by the Director of Private Event Sales.
* Performs other duties as assigned.
Required Knowledge, Skills and Abilities:
* Bachelor's degree in business, hospitality, or related field.
* Minimum of 5 years' experience in corporate sales or hospitality environment with evidence of solid business acumen and an understanding of how to manage sale opportunities.
* Proven track record of sales performance and exemplifying organizational core values.
* Consistently achieve departmental hustle metrics, with a minimum of 80% to goal each year.
* High level of integrity with a professional, business-oriented demeanor.
* Creativity and ingenuity in developing successful sales strategies and have a working knowledge of the industry or community events along with a pulse of industry opportunities.
* Proven ability to initiate high-level contacts of prospective customer with strong persuasion and negotiation skills to close a sale.
* Evidence of ability to establish and maintain effective business relationships.
* Demonstrated effective verbal and written communication skills with the ability to communicate with various levels of business units and venues or prospective customers.
* Detail oriented with exceptional organizational skills with the ability to manage multiple, concurrent projects in a high paced environment, and ability to keep accurate and detailed records.
* Demonstrated ability to analyze, formulate solutions and alternatives; and resolve issues in a timely manner.
* Ability to work well in a team environment and effectively across business units and venues.
* Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed.
* Proven level of exceptional guest service.
* Self-motivated with excellent time management skills and business/sales acumen.
* Demonstrated computer proficiency including Microsoft Word, Excel, PowerPoint and CRM skills.
Preferred Knowledge, Skills and Abilities:
* Experience working in the sports and entertainment industry.
* Prior experience with customer relationship management databases.
Working Conditions:
* Irregular and extended hours including nights, weekends, and holidays.
* Frequent visual/auditory attention.
The physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment.
Olympia Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
PRIVACY POLICY
$28k-40k yearly est. Auto-Apply 60d+ ago
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