Account Manager jobs at Grandbridge Real Estate Capital - 767 jobs

Job ID 243140 Posted 23-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. This is an exciting opportunity to join CBRE's Local FM business, the fastest growing business in CBRE. Our client, one of the largest and most prestigious law firms in the world, is pioneering the way in how they manage their workplaces. In our partnership, we tirelessly focus on delivering world class services, to ensure that they are creating a frictionless and exceptional experience for their partners and clients. As Senior Account Director, this role is responsible for leading the CBRE partnership across all of the class A US offices, as well as collaborating with colleagues in other markets to drive a consistent and exceptional service. **Job Summary** A Sr. Account Director provides leadership, management, and development of a client account, ensuring both financial and operational commitments are met and exceeded. This leader is the single point of contact for all operational needs for a $7m+ maintenance revenue, single customer account within GWS Local. A Sr. Account Director is responsible for delivering the full suite of FM services (hard and soft) to key client, working in partnership with all stakeholders to ensure exceptional service is delivered and maintained at all times. Please note that this role requires domestic travel (within the country) approximately once a month. **What you'll do** **General/Operations:** -Provide leadership, coaching and guidance to the account team, to ensure contractual commitments are met and exceeded. -Identify and execute opportunities for the strategic development of the account, driving organic growth through the delivery of extra works and projects, and ensuring the account is retained upon renewal. -Act as the single point of contact for overall account operations ensuring contractual compliance. Supervise, plan, and coordinate all aspects of operations, including preventative maintenance (PM), reactive maintenance, vendor services, help desk operation, soft service delivery where in scope, and extra works. -Ensure optimum staffing structures operate across the account, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure structure supports peaks and troughs in workload, and disaster recovery. -Ensure appropriate account review, audit and governance regimes exist to meet regulatory, policy and contractual commitments, and ensure all required elements of the Local Target Operating Model are in place. -Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key clients at various levels, including formal monthly, quarterly, and annual reviews. -Communicate to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress, and other related reports in line with contract requirements. -Present written recommendations to clients including economic justifications, financial reports, and monthly summary reporting in line with agreed expectations. Generates a robust communication strategy and ensure accuracy of reporting and client submittals. -Drive innovation and thought leadership on the account, engaging with subject matter experts to provide a diverse offering of solutions to complex client problems. -Work with other operational leaders to ensure the collaborative development of the business, effective teamworking, and a culture in keeping with the company's RISE values. -Support effective business communication internally and externally, with clients, CBRE team members, supplier partners, tenants, landlords, and all other business stakeholders. -Support the sales process through solution development, participation in presentations and consultation meetings, and hosting visits as necessary. -Support People Engagement and account DE&I objectives; Promote and maintain CBRE culture throughout account -Other duties may be assigned **People:** -Provide leadership, guidance, coaching and direct support to deliver service excellence and high levels of employee engagement and ensure effective performance management is in place. -Foster a learning environment, with appropriate training and development planning across the account. -Ensure optimum staffing structures operate across the account, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, disaster recovery, and contractual commitments. -Ensure training needs are delivered, employees are fully competent to undertake their roles, and can reach their full future potential. Accountable for all key hiring decisions. -Ensure effective succession planning is completed account wide. **Finance/Commercial:** -Full responsibility for Profit & Loss including development of account financial plans for revenue and profit delivery, management of WIP, debt, cost control, and growth, ensuring that targets are met or exceeded. -Ensure business policies and processes are effectively communicated and implemented across account. -Drive effective commercial and financial governance through accurate reporting, and appropriate checks and balances. -Review purchase orders to ensure financial, contractual, and commercial accuracies. -Supply chain management, including supplier performance reviews, supplier negotiations and re-bidding, and the identification of additional scope opportunities. -Drive sustainable organic growth of the account - maximizing extra works and project opportunities. **QHSE:** -Ensure the provision of a healthy and safe working environment on the account. -Maintain both client and CBRE health and safety policy and process, ensuring this is effectively implemented across all service lines, self-perform and vendor delivered. -Develop environmental health and safety procedures for facilities. These procedures include emergency action plans, disaster recovery, business continuity, and other related procedures. -Responsible for facility inspections for quality assurance on a periodic basis. Ensure facility procedures comply with local, state, and federal regulations. **Supervisory Responsibilities** Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action, and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's value. **Qualifications** **What you'll need** **Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and Experience** Bachelor's degree from four-year college or university Requires 8 years or more of relevant work experience **Certificates and/or License** None. **Communication Skills** Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches, and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. **Reasoning Ability** Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. **Financial Knowledge** Ability to calculate intermediate figures such as percentages. Strong commercial insight is essential, and experience of managing a P&L is preferable. **Other Skills and Abilities** Advanced proficiency in Microsoft Office Suite including Word, PowerPoint, Excel, and Outlook **Scope of Responsibility** Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business. **Key Relationships** Reports to the Business Unit Director. Functional management of account staff including Engineers, Technicians, and Lead Contract Support Partners closely with Finance & Operations Support Manager and Business Operations Manager **Why CBRE?** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Account Director position is $84,100 annually and the maximum salary for the Account Director position is $200,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (******************************************************************************* CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

A leading global real estate firm in San Francisco seeks an Account Director to create strategic client relationships and oversee facility management operations. The role requires 10+ years of experience in commercial real estate, proven leadership skills, and the ability to drive growth and client satisfaction. The ideal candidate will possess strong financial acumen and a commitment to diversity. Competitive salary and comprehensive benefits offered. #J-18808-Ljbffr

* Bachelor's Degree in Business Administration, Property Management, Operations Management, or related field* Minimum 8 years experience in facilities management, property management, or related field* Minimum 5 years experience managing diverse, management-level teams* Proven track record managing complex, cross-functional transformation projects* Executive Presence: Ability to influence executive-level stakeholders and lead large, geographically dispersed teams* IFM Expertise: Deep technical and operational knowledge of hard and soft services, maintenance, space management, and building technologies* Program Management: Experience managing simultaneous complex transformations and portfolio-level initiatives* Data Literacy: Strong analytical skills and experience using CMMS, BI tools, and data analytics for decision-making* Financial Acumen: Demonstrated finance management skills including budgeting, forecasting, and cost optimization* Technology Proficiency: Advanced skills in information technology tools and platforms* Communication Excellence: Outstanding relationship management, presentation, and stakeholder engagement abilities At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit . #J-18808-Ljbffr

**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.JLL Work Dynamics partners with leading organizations across industry sectors, creating environments that achieve a more humancentric, resilient, and responsible approach to shaping a better world of work. With more than 45,000 specialists globally, the team enables clients to enhance the performance of their real estate portfolios and people to realize their ambitions for a more sustainable built environment. Through technology enabled solutions, Work Dynamics creates safe and inspiring spaces around the world for people to collaborate, innovate, and drive meaningful change anywhere that work is performed. JLL manages over 1.6 billion square feet of real estate and has averted more than 112,700 metric tons of CEO2e by advising clients on renewable energy projects. Primary service offerings include facilities management, sustainability initiatives, project & development services, transactions management, occupancy planning, and lease administration. Our vast multi-year relationships span clients across all industries including technology, industrial, financial services, public institutions, life sciences, and healthcare.**The Opportunity**The **Account Director** is accountable for developing and implementing an account plan which will delight our clients and ensure a healthy long-term relationship. This executive leader anticipates client needs and delivers to outperform on the key performance indicators within the contract and builds financial plans while striving to exceed revenue and profitability. The Account Director creates and manages high performing teams which not only deliver operational excellence but keeps employees engaged and thriving, and in conjunction with the Work Dynamics leadership team, understands the firm's strategy and goals and can translate those into the business opportunities. This role is the top leadership role on the account.**Primary Responsibilities*** **Exceeding Client Expectations** + Create the vision of the account plan ensuring alignment of objects and driving high quality results which helps secure a future with no-bid contract renewals + Drive account growth by articulating value proposition and ensuring expansion of services provided + Establish outstanding relationships with key stakeholders by soliciting feedback and excelling at world-class client service delivery* **Building High Performance Teams** + Ensure highest qualified candidate is hired for all roles on the account + Build actionable and measurable career development plans for all direct reports + Advance the firm's diversity and inclusion priorities with planful and focused talent planning* **Achieving Financial Results and Contributing to Firm's Revenue Growth** + Present an annual account plan which includes key objectives, client satisfaction results, summary of value-add activities, and outlines targeted expansion plans + Proactively manage to the account budget and identify opportunities to generate additional revenue on the account + Mitigate risk for the firm by ensuring A/R is maintained below 60 days payable**Attributes*** **Exemplary executive presence** - has the gravitas and sophistication to appropriately command the room both internally as a leader and more importantly externally with clients* **Strategic mindset** - able to see big picture and future direction of the business, then translate into achievable new business development opportunities* **Financially astute** - commercial oriented, strong financial acumen* **Results driven** - takes corrective action quickly and decisively when performance falls short and redirection is required; highly collaborative with exceptional integrity* **Obsessed with customer habits** and the data derived from those behaviors; keenly aware of trends within the industry* **Commercially astute**: quickly recognizes the different levers to pull to drive growth and increase productivity* **Transformational leadership** - leads change with energy and resilience to propel the business forward; has the courage to make complex decisions and take calculated risks; adjusts style to accommodate individuals and the various phases of growth* **Operational “heft”** -comfort and experience with complex, large, and heavily matrixed organizations**Requirements*** Seasoned leader with 10+ years of Facility Management and Commercial Real Estate executive leadership experience* Proven capabilities in developing outsourced Integrated Facility Management solutions for global, Fortune 500 companies* Extensive experience hiring, training, and retaining large teams (100+) of talent in a client service environment (preferably outsourced)* Has proactively managed a budget* Bachelor's degree with a broad range of business experience; MBA or post-graduate studies preferred**Estimated compensation for this position:**250,000.00 - 265,000.00 USD per year*This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.***Location:**On-site -San Francisco, CAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:**JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily Pay***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ******************. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an #J-18808-Ljbffr

HomeServices of Nebraska is excited to hire a Sales Manager in our Lincoln, NE office. This role will manage one or more real estate sales office(s). Recruit, develop, train and retain an effective sales associate and office support team to meet objectives for profitability and growth. Work with executive sales management and affiliated business partners to carry out sales office programs, policies, and objectives. Purpose of the Role Lead the Office to New Heights Champion programs and strategies that hit - and exceed - targets in profitability, revenue, transaction volume, core-services usage, and overall office performance. Strengthen and promote partnerships with our affiliate teams (title, mortgage, insurance, relocation) to maximize opportunities and enhance the client experience. Energize the team by communicating and implementing company-wide initiatives across marketing, technology, human resources, and more. Build and lead a best-in-class staff through recruiting, training, coaching, and performance management. Provide accurate and timely reporting to executive leadership. Represent your office proudly at company meetings and events. Recruit, Develop & Empower Sales Talent Create and execute strategies to attract and retain both new and experienced sales associates. Inspire success by coaching agents through sales tactics, business planning, and complex transactions. Lead high-energy sales meetings that motivate, inform, and foster collaboration. Elevate agent performance by driving strong participation in training and development programs. Foster strong community presence through office involvement and outreach initiatives. Strengthen Culture & Operational Excellence Cultivate a positive, motivated, inclusive office culture through communication, recognition, and engaging events. Minimize conflict and resolve issues quickly, professionally, and fairly. Maintain high visibility and accessibility for associates and staff. Stay plugged into the real estate industry-market trends, regulations, guidelines, and company policies. Ensure office compliance with all company and regulatory requirements. Take on other projects and responsibilities that support office success. What Success Looks Like You consistently deliver exceptional results with professionalism, quality, and timeliness. You build strong relationships across staff, agents, customers, and business partners. You demonstrate strong leadership, both behaviorally and technically, while continuously developing your skills. You honor company standards, HR policies, safety guidelines, and confidentiality expectations. Education Bachelor's degree in business or related field - or equivalent professional experience. Advanced management training is a plus. Experience 6+ years of real estate experience with proven sales success and strong transaction knowledge. Background in sales, management, or administrative operations including budgeting and business planning. Prior real estate sales management experience strongly preferred, especially in profit management and agent recruitment/retention. Skills & Expertise Deep understanding of state and federal real estate regulations. High-level technical and transactional real estate savvy. Strong technology skills, including MS Office and real estate digital tools. Exceptional communication, leadership, and interpersonal abilities. Organizational excellence with the ability to juggle priorities and deliver high-quality results. Analytical mindset with strong decisiveness and problem-solving capabilities. Action-oriented approach - you get things done. Licenses Real Estate license required. Broker's license required depending on state/office. We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer

Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team members, with regular training, opportunities for advancement, and team events to bring everyone together. We are presently seeking an individual who will manage the administration of a portfolio of manufactured home communities in Minnesota, in an efficient and profitable manner, including mentoring and motivating team members to meet goals while maintaining community appearance, resident satisfaction, sales, occupancy, revenue generation, and cost control. As a successful Regional Manager, you will: Ensure the Community Manager is depositing daily rent collections, pursuing delinquent rents, implementing scheduled rent increases and performing evictions within State and Company guidelines. Hire, train, and motivate the Community Manager to ensure deadlines are met and Company Policies and Procedures are followed. Administer discipline with proper documentation. Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify strict adherence to company policies and procedures. Make regular and periodic visits to communities; inspect the community grounds, community buildings, and community-owned homes to ensure they are maintained in a clean and presentable manner. Identify any unusual activity, and recommend areas for improvement. Process, approve, and forward in a timely manner all documents related to accounts payable to the Corporate Office. Maintain and approve onsite employees' timesheets, time-off requests, and records to coordinate accurate compensation and benefits. Communicate new assignments and policy changes to the onsite staff. Inform the HR department, in a timely manner, of any position changes and promotions. Perform staff reviews annually as directed by corporate. Work with the Community Managers in analyzing and preparing meaningful explanation to the monthly budget variance reports (BVR). Analyze monthly BVR to identify unfavorable variances and trends and work with the Community Manager to create an action plan to control, reduce, and eliminate these variances. Assist in the creation of operating budgets. Review and analyze the daily, weekly, and monthly reports and address any incorrect data, inconsistencies or issues you discovered with the Community Manager. Ensure the Community Manager is analyzing these reports and is prepared to explain any issues you discovered and is taking the necessary steps to correct in the future. Assist the Community Manager in managing accidents, emergency situations, and immediate mechanical needs and ensure the proper reports are submitted to Corporate in a timely manner. Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment of all residents and team members. Ensure all information is entered accurately and completely into the management software within a timely manner. Understand the market by performing regular market studies in which communities are located to develop marketing strategies that will increase the number of revenue-producing sites. Ensure the promotions are in line with the marketplace. Respond to customer complaints in a timely manner. Assist with correspondence of third parties including but not limited to lenders, insurance carriers, agents, etc. Offer recommendations on improving the financial performance of the property to the COO and manage the implementation of the approved recommendations. Always stay focused on retention. Physical Move-Outs are a top priority always. Work with CM's to ensure they are selling the benefits of our listing program and that they are tracking the current FSBO's Minimum Requirements: A minimum of 2 - 5 years of multisite management experience required; management of manufactured home communities preferred. Bachelor's Degree or college certification preferred; HS Diploma or GED required. Exceptional customer service skills. Valid operator's license, access to a vehicle, and the ability to travel to between communities. Proficiency in Microsoft Office, specifically Word, Excel, and Outlook. Management Skills: Team Building, Coaching, Decisiveness, Leadership, Motivation, Planning and Organizing, Decision Making, and Conflict Management and Resolution. Strong communication and problem-solving skills. Understanding of financial statements and financial analysis. Experience with structured reporting, deadline criteria, market surveys and rent increase notice deadlines. We are Proud to Provide the following: Competitive compensation plus eligibility to earn commissions and bonuses Access to benefits including medical, dental and vision insurance Short-term and long-term disability Life insurance Generous Paid Time Off and holidays Flexible spending account 401(k) with company match

Related Companies' Luxury Rentals division is seeking a Regional Manager to oversee our reserved collection of Class A residential assets across NYC. This is a unique opportunity for an accomplished operations leader to drive performance, elevate resident experience, and uphold the exceptional standards that define the Related brand. The Regional Manager is responsible for leading the overall operations and performance of a Class A residential portfolio totaling 5 assets. Reporting to the Vice President/Senior Vice President, this leader ensures financial health, operational excellence, regulatory compliance, and exceptional resident experience across multiple properties. The Regional Manager directly supervises and develops General Managers and Resident Managers, setting strategy, coaching leaders, and holding teams accountable to deliver against ownership's objectives. If you're a dynamic Regional Manager with a passion for luxury living, operational precision, and people development, we invite you to join the team behind the city's most celebrated communities. Portfolio Overview: This role will oversee a premier portfolio of luxury high-rise rental assets across Manhattan's most dynamic neighborhoods, including flagship developments within the Hudson Yards ecosystem and beyond. The portfolio features One Hudson Yards , a marquee residential tower integrated into one of the most globally recognized mixed-use developments in the world, alongside Abington House , a luxury waterfront property offering expansive residences and resort-style amenities in West Chelsea. The Regional Manager will also have responsibility for MiMA , a high-density, design-forward residential tower in Midtown West; The Westport , a modern luxury community serving a sophisticated urban renter profile; and The Lyric , a contemporary residential tower known for elevated finishes, service-driven operations, and strong market positioning. Together, these assets represent a diverse yet cohesive luxury rental portfolio requiring best-in-class operational leadership, brand stewardship, and institutional ownership mindset. Key Responsibilities Leadership and People Management Coach and mentor General Managers, building strong leadership pipelines across properties. Oversee hiring and performance management of site staff, ensuring compliance with policies and a high-performance culture. Partner with HR/Training on onboarding, development, and succession planning. Financial Oversight Develop and manage annual operating and capital budgets. Review financial statements, variance reports, and investment opportunities. Approve purchase orders and bad debt write-offs up to $10,000. Ensure accurate rent collection, vendor management, and compliance with reporting deadlines. Portfolio Operations and Compliance Oversee administrative, regulatory, and compliance processes at all sites. Monitor property audits and implement corrective actions when needed. Ensure consistent application of policies, tenant relations, and legal compliance. Resident and Community Experience Champion high resident satisfaction by setting service standards and monitoring property performance. Oversee escalated resident issues, lease enforcement, and community engagement. Ensure brand standards are consistently met across the portfolio. Maintenance and Capital Projects Set maintenance and capital improvement strategies across the 5-8 assets. Oversee preventive maintenance planning, inspections, and asset preservation at a portfolio level. Review and approve vendor contracts, bids, and capital project scopes; ensure alignment with company standards and budgets. Partner with Engineering leadership on large-scale projects, regulatory compliance, and building code requirements. Hold General Managers and Maintenance Supervisors accountable for unit turns, curb appeal, safety standards, and service delivery. Drive long-term planning for capital investments, energy efficiency, and asset value enhancement. Conduct weekly full property inspections to ensure general upkeep and cleanliness. Marketing and Leasing Partner with marketing and leasing leaders to drive occupancy, retention, and rent growth. Monitor market trends and competitive properties to ensure portfolio performance. Support training on leasing standards, resident engagement, and brand consistency. Special Projects Lead regional initiatives and act as backup for the Vice President as needed. Contribute to companywide projects, training programs, and strategic planning. Benefits: Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities Compensation: The anticipated base salary range for this position is listed below. In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package. $180,000 - $210,000 + Discretionary Bonus The actual base salary within the anticipated range will be determined by several components, including, but not limited to, the individual's experience, skills, qualifications, and market factors. Qualifications 7+ years of progressive property management experience, including at least 3 years leading multi-site operations within luxury rental communities throughout NYC. Proven track record managing Class A residential portfolios, ideally with responsibility for 5 or more assets. Strong financial acumen, with hands-on experience in budgeting, forecasting, and reporting. Inspiring and collaborative leader, skilled in coaching, mentoring, and empowering teams to achieve results. Excellent communication, organization, and problem-solving abilities, with a proactive, solution-oriented mindset. Proficient in Microsoft Office and property management software, using technology to enhance efficiency and service delivery. Deep commitment to delivering an exceptional resident experience while maintaining operational and brand excellence. Executive presence and strategic leadership capability, able to represent the organization with professionalism and confidence across all levels. WORKING CONDITIONS Full-time, exempt position with travel across assigned properties. Must be accessible for after-hours emergencies. Flexibility to adapt to changing business needs. Overview Build Your Career with Related Management Company A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher. At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development. We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards. 🔗 Explore careers at *************** For details on our hiring policies and privacy practices, visit our Privacy Policy .

Job ID 253635 Posted 07-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Facilities Management Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. **About the Role:** As a CBRE Account Management Manager, you will oversee a small to medium-sized team responsible for delivering all client commitments. This is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies. **What You'll Do:** + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + Consult with sales professionals to define basic project requirements. Investigate various approaches to attain end results. Inform the organization of potential risks and implement action plans to address them. + Assist with the coordination of resources needed to service projects and build strategic operational plans. + Responsible for the management of sales, and relationships with small to medium-sized clients. Identify new sales opportunities and improvements within existing accounts. + Monitor service level performance to ensure client service levels are met and exceeded. Present findings to Sr. Management. + Prioritize open issues and tasks, working closely with both internal and client cross-functional teams. Serve as a point of contact for key systems and processes for projects. + Manage expectations of the client and project team regarding the scope of work and responsibilities. daily performance and ongoing delivery against contractual obligations + Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. + Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. + Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. **What You'll Need:** + Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. + Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. + Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Extensive organizational skills with a strong inquisitive mindset. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. **Applicant AI Use Disclosure** We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (******************************************************************************* CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

This role provides a seamless experience for our broker customers from sales to service delivery. You will be the single point of contact for assigned broker firms to resolve any open service needs and deliver superlative, personalized care. You will ensure a high level of customer satisfaction and exceed expectations by providing quality information and superior customer service for a defined scope of issues and post enrollment inquires. This is a hybrid role so successful candidates must currently live in the greater Livingston, NJ area and have strong employee health insurance experience. Our employees work a hybrid schedule (in office 1 day/week). On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you're part of the team while also enjoying the convenience of working from home. At CRC Benefits (formerly BenefitMall), an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, we recently earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place. KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. You will be the person our customers will rely on, to help them with any concerns or support needs relating to their book of business with CRC Benefits. Provide quality information and accurate solutions for a defined scope of customer issues via telephone and email correspondence. Identify and correspond with relevant departments within CRC Benefits. Determines when customer issues need to be escalated and uses appropriate channels to timely resolution. Proactively keep customers updated on status and outcome of ongoing support case; including if any necessary additional information may be required from the customer. Provides quality customer service for issues regarding benefit administration group changes, employee enrollment changes, ID card status, and effective date inquires. Facilitate communication to continue to further educate our customer base on the services we provide. Provide routine follow-up on service issues. Adapt support based off the customer's changing needs during interaction. Listen to customer ideas, resolve conflicts, solve problems, and provide feedback to Company management. Develop increasing knowledge of insurance industry markets, products, and state specific rules & regulations to provide a value-added service to customers. Research and provide information on carrier administrative procedures, product availability, and product details. Understand all customer facing products and the interactions, as well as learn new internal system processes, features and functions. Understand the Company's internal products and processes and how customers interact with them. Deliver elevated service to existing growth brokers and new brokers to CRC Benefits. Own customer loyalty. Use data and metrics to guide customer behaviors around products and service-oriented activities. Actively participates in regular team meetings, providing input to contribute to the team's overall success in achieving customer satisfaction. EDUCATION AND EXPERIENCE The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates degree or equivalent. 2+ years' experience in a related priority customer support environment ideally within the group benefits industry. Life and Health Insurance License. Working knowledge of medical conditions/terminology and insurance products. Prior experience dealing with multiple customer service issues. FUNCTIONAL SKILLS Communicate effectively with all levels of internal and external personnel, both verbally and in writing. Good knowledge of carrier plan features, benefits, HIPAA laws and guidelines, and underwriting guidelines. Ability to read, analyze and interpret Explanation of Benefits (EOB). Read, comprehend, and interpret underwriting procedures, requirements, regulations, and contracts. Understanding of insurance products preferably attained through working in an insurance marketing or selling program. Familiarity with the security measures pertaining to Personal Health Information (PHI). Work in and contribute to a positive team environment. Complete tasks on time while managing multiple tasks simultaneously. Strong knowledge of Microsoft Office, specifically Word, Excel, and Outlook Exchange; proficient in Internet Explorer and Google Chrome General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position. CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for CRC's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

About Us Welcome to Garrett Insurance, a family-owned and operated independent insurance agency with locations in Texas and Kansas. Our mission is to provide comprehensive, customized insurance solutions that protect what matters most to you. As a leading independent insurance agency with a strong reputation for dedication, we're committed to delivering the best service, personalized guidance, and customized plans that meet each of our clients' unique needs. We proudly offer a wide range of products and services from bonds to health & life, personal, and commercial insurance. Garrett Insurance was established more than a century ago, in 1918, by our great uncles. They prided themselves on treating all their clients like family, and we carry on that tradition today. Garrett Insurance has since flourished through generations of family management. We've continued to expand our services and expertise over the years to cater to the unique needs of our diverse clientele. Whether you need commercial or individual insurance plans, we'll use our 100-plus years of experience to ensure that you receive the best experience working with one of our trusted agents. Commercial Lines Account Manager Position Summary: The primary function of this role is to provide professional service to new and existing clients in a timely and accurate manner, supporting account retention, facilitating policy servicing and documentation, and identifying revenue growth opportunities. Key Responsibilities: Client Communication and Policy Servicing Communicates with customers on all facets of their account service needs including policies, endorsements, audits, proofs of coverage, and cancellations. Processes new and renewal summaries and proposals. Supports all efforts of account retention and growth of existing book of business. Assists with account rounding and offers new coverage. Handles claims in the absence of the agency claims coordinator or in response to a catastrophic event. Policy Administration and Accuracy Renews and markets policies to carriers. Verifies that all policies are bound with insurance companies in writing prior to or on the effective date of the policy. Invoices all renewal policies and collects down payments or premium payments, including creating premium finance agreements when applicable. Checks new business and renewal policies against applications and binders. Ensures endorsements, audits, cancellations, claims, finance agreements, certificates, and other customer requests are handled accurately and in a timely manner. Keeps client and policy information in the agency management system updated according to procedures. Contacts insureds as needed for collecting outstanding balances according to procedures. Other duties as assigned. Qualifications: Texas General Lines Property and Casualty License required Previous experience in a Commercial Lines Account Management role that directly aligns with the specific responsibilities for this position Experience using Vertafore products, including AMS360 and ImageRight; will consider other agency management systems Proficiency with Microsoft Office Suite Knowledge of E&S markets (Excess & Surplus lines) preferred Excellent oral and written communication skills Possess and maintain a positive attitude, including positive working relationships with clients and agency personnel Strong attention to detail Dependability and punctuality Ability to travel locally on occasion Hours: Monday - Friday, 8:00am to 5:00pm Office Location: 3190 Executive Drive, San Angelo, TX 76904 Benefits: Competitive Compensation Package Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Job ID 255743 Posted 13-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Facilities Management Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. **About the Role:** As a CBRE Account Manager, you will oversee a small to medium-sized team responsible for delivering all client commitments. This is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies. **What You'll Do:** + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + Consult with sales professionals to define basic project requirements. Investigate various approaches to attain end results. Inform the organization of potential risks and implement action plans to address them. + Assist with the coordination of resources needed to service projects and build strategic operational plans. + Responsible for the management of sales, and relationships with small to medium-sized clients. Identify new sales opportunities and improvements within existing accounts. + Monitor service level performance to ensure client service levels are met and exceeded. Present findings to Sr. Management. + Prioritize open issues and tasks, working closely with both internal and client cross-functional teams. Serve as a point of contact for key systems and processes for projects. + Manage expectations of the client and project team regarding the scope of work and responsibilities. daily performance and ongoing delivery against contractual obligations + Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. + Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. + Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. **What You'll Need:** + Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. + Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. + Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Extensive organizational skills with a strong inquisitive mindset. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. **Applicant AI Use Disclosure** We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (******************************************************************************* CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Client Relationship Leader will drive growth with large national retail brokerage partners. This role serves as a strategic interface between CRC and major retail firms, translating retail broker behavior, priorities, and decision-making into clear, executable growth strategies for CRC. This role will help shape how CRC partners with retail brokers to drive profitable growth. KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Retail Partner Strategy & Growth Planning Develop detailed growth plans for assigned retail partners Translate retail broker operating models into actionable CRC strategies Identify priority segments, coverage lines, and execution opportunities Continuously refine plans based on market feedback and results Relationship & Stakeholder Leadership Serve as a senior, credible interface with retail broker leadership Build trust-based relationships focused on long-term partnership, not transactional placement Cross-Functional Execution Coordinate across CRC producers, placement teams, operations, and leadership Drive execution without direct authority, aligning diverse stakeholders around shared goals Ensure follow-through against agreed strategies and timelines Market & Competitive Insight Bring current, first-hand insight from carrier distribution or competitor environments Track competitor positioning and retail broker behavior in target segments Provide feedback to leadership on where CRC should invest or adjust approach Executive Communication Present clear execution plans and progress updates to CRC leadership Confidently articulate strategy, risks, and outcomes with executive presence EDUCATION AND EXPERIENCE The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 8-10+ years of experience in roles at both carriers and retail brokerage firms is required. CERTIFICATIONS, LICENSES, REGISTRATIONS n/a FUNCTIONAL SKILLS Required Significant experience working with large national retail brokers Strong background in carrier distribution, broker engagement, or strategic accounts Proven ability to build and execute structured growth plans Highly self-directed, organized, and proactive Preferred Current or recent role at a carrier or specialty distributor Experience focused on the specific broker segments CRC is targeting Prior exposure to wholesale brokerage or specialty markets The annual base salary for this position is $137,000.00 - $157,000.00. General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Benefits: Competitive salary Training & development 401(k) Bonus based on performance Wellness resources Dental insurance Flexible schedule Health insurance Paid time off We are launching a new bookkeeping line of business designed to support small business clients with accurate, reliable, and timely financial recordkeeping. As part of this initiative, we are hiring a Client Account Manager - Bookkeeping Services to serve as the primary point of contact for clients and to help shape how this new offering operates as we scale. This role blends client relationship management, onboarding, and service oversight. You will own the client experience while coordinating closely with offshore bookkeeping teams to ensure high-quality delivery. Role Overview Own the client relationship from onboarding through ongoing service Serve as the primary point of contact for bookkeeping clients Coordinate onboarding, handoffs, and ongoing delivery with offshore teams Ensure a smooth, professional, and responsive client experience Act as an entrepreneurial partner in refining and scaling the bookkeeping model Key Responsibilities Client Relationship & Account Management Receive and qualify leads from field tax preparers Contact prospective clients, explain the bookkeeping service, and guide them through enrollment Manage client sign-up, billing setup, and ongoing account communication Serve as the main point of contact for client questions and light-touch support Proactively manage expectations, timelines, and deliverables Onboarding & Service Coordination Gather required documents and system access during onboarding Prepare clean, complete onboarding packages for offshore bookkeeping teams Coordinate client handoffs and ensure offshore teams have the information they need Monitor workflow, turnaround times, and service quality across accounts Quality Oversight & Issue Resolution Review offshore bookkeeping work, including reconciliations and monthly reports Ensure accuracy, completeness, and consistency before delivery to clients Deliver final reports and respond to basic client questions Handle escalations, missing information, and exceptions Identify clients whose needs exceed the MVP offering and flag upsell or transition opportunities Program Development & Continuous Improvement Identify gaps in processes, templates, and SOPs Suggest improvements based on real client interactions and delivery outcomes Help refine the operating model as the bookkeeping business evolves Skills You Will Bring for Success Strong client communication and relationship management skills Solid understanding of basic bookkeeping and financial statements High attention to detail and strong organizational skills Ability to manage multiple client accounts and deadlines Comfort reviewing bookkeeping work for accuracy and completeness Ability to coordinate across onshore and offshore teams Entrepreneurial mindset and comfort working in an evolving environment Experience working with offshore support teams is a plus Familiarity with Xero or similar accounting tools is helpful Experience Prior client-facing or service delivery experience High school diploma required. Associate's or bachelor's degree in accounting, finance, or a related field preferred 2 to 4 years of experience in bookkeeping, accounting support, or client account management Experience working with accounting software preferred Experience coordinating workflows across teams or functions What Success Looks Like Smooth, professional client onboarding Clear and efficient handoffs to offshore teams Accurate and timely monthly financial reporting Fast identification and resolution of client issues Positive client feedback and retention Continuous improvement driven by client insights This is a remote position. Compensation: $23.70 - $29.71 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Full-time Description Sales Key Account Manager- Publix & Meijer (Remote- MI or FL) About Us: Join Hartz, where our love for pets drives everything we do. With over 95 years of commitment to pet care excellence, we are a trusted household name across the United States. Innovation is at the heart of our mission as we continuously strive to provide products that nurture the special bond between pets and their owners, ensuring they experience nothing but Unconditional Love. As leaders in the pet care industry, we are dedicated to pioneering advancements that enhance the well-being of pets, leading to happier, healthier, and longer lives. Our success is fueled by the passion and dedication of our diverse team members, who bring their unique perspectives and talents to every aspect of our work. We are committed to cultivating an inclusive and supportive work environment where individuals from all backgrounds and identities are valued and empowered to thrive. At Hartz, your contributions matter, whether collaborating in the office or embracing the flexibility of a hybrid or remote work arrangement. Together, we empower our employees and furry companions to make a meaningful impact within our company and beyond. Join us in shaping the future of pet care and experience the joy of making a difference, one pet at a time. What We Offer … Remote Work Schedule: Work remotely from your home office. Competitive Compensation & Benefits: Receive a generous 401(k) match with immediate vesting. Generous Paid Time Off: Enjoy up to 34 paid days off annually. Paid Leaves: Parental leave, Bereavement leave, and Military leave. Comprehensive Health Coverage: Includes Medical, Dental, Vision, Healthcare FSA, and Mental Health EAP, basic Life insurance and Disability Insurance. Tuition Reimbursement & Career Growth: Access to tuition reimbursement and other learning and development opportunities. The Role … We are excited to offer a fantastic opportunity for a motivated and hands-on sales professional to serve as the Customer Business Manager, overseeing the strategic and end-to-end operational management of the established Publix and Meijer accounts to ensure maximum performance, volume growth, and category share across both. Candidates must have prior experience working with either the Publix or Meijer account and demonstrate proficiency in their respective systems and processes, including navigating their digital platforms, understanding promotional planning tools, and managing retailer-specific business requirements. You will be directly accountable for driving sales revenue and maximizing long-term Hartz category volume by achieving sales targets, category volume, and profit goals across both accounts. Success hinges on your ability to cultivate exceptionally strong relationships with key account stakeholders and brokers. You will leverage fact-based consumer, product, or market insights derived from analyzing POS and syndicated data to build data-driven annual business plans and flawlessly execute promotional strategies. By identifying and securing new business opportunities and building a compelling selling story for all category and line reviews, you will establish yourself as a trusted industry expert who actively leads the agenda for profitable and incremental sales growth. In this position, you will work remotely from your home base, located in either Michigan or Florida. Your Responsibilities … Strategic Sales and Business Planning Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement. Develop, monitor, and continually revise assigned accounts' annual business plans. Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts' category/replenishment teams. Use data to update and adjust the customer business plan Identify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories. Ensure that retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position. Forecast customer events as required. Account and Relationship Management Build exceptionally strong relationships with key account stakeholders and brokers through consistent communication and meetings. Collaborate closely with internal Brand and Customer Planning teams and external broker partners to pinpoint significant opportunities within these Major grocery accounts. Develop and implement strategies and programs aimed at generating profitable and incremental sales. Understand and convey account strategies and goals to the internal Hartz team. Attend/participate in industry and customer events, trade/trade show events, and company sales/marketing meetings. Operations and Administration Effectively manage the administrative responsibilities, including price change forms, deductions, and selling and planning schedules. Requirements You'll Need … Education and Experience: Bachelor's Degree in a Business-related discipline with 2+ years of direct sales experience (or 5+ years direct sales experience in lieu of degree), calling on Publix or Meijer headquarter accounts with a history of setting and delivering a growth agenda; pet care industry a plus Customer Specific Systems Proficiency: Proficient use of Publix and/or Meijer systems and all included vendor apps and reports to create and track metrics expected by customer scorecards. Includes: Publix Specific: Publix Business Connection Meijer Specific: Meijer Vendor Net, Product Information Management (PIM), Vendor Agreement Management Systems (VAMS), MicroStrategy Reporting, Portager Communication Skills: Excellent communication skills (verbal and written) with proven negotiation skills, coupled with the demonstrated ability to finalize business, and expand the current account list Sales & Presentation Skills: Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from scratch Software Proficiency: Proficiency with Microsoft Office Suite Programs Business Travel: Willingness and ability to travel as needed (25%) If this sounds like a good match and you want to learn more about this exciting role, get in touch with us today! Hartz is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. #2025-29

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Client Relationship Leader will drive growth with large national retail brokerage partners. This role serves as a strategic interface between CRC and major retail firms, translating retail broker behavior, priorities, and decision-making into clear, executable growth strategies for CRC. This role will help shape how CRC partners with retail brokers to drive profitable growth. KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Retail Partner Strategy & Growth Planning Develop detailed growth plans for assigned retail partners Translate retail broker operating models into actionable CRC strategies Identify priority segments, coverage lines, and execution opportunities Continuously refine plans based on market feedback and results Relationship & Stakeholder Leadership Serve as a senior, credible interface with retail broker leadership Build trust-based relationships focused on long-term partnership, not transactional placement Cross-Functional Execution Coordinate across CRC producers, placement teams, operations, and leadership Drive execution without direct authority, aligning diverse stakeholders around shared goals Ensure follow-through against agreed strategies and timelines Market & Competitive Insight Bring current, first-hand insight from carrier distribution or competitor environments Track competitor positioning and retail broker behavior in target segments Provide feedback to leadership on where CRC should invest or adjust approach Executive Communication Present clear execution plans and progress updates to CRC leadership Confidently articulate strategy, risks, and outcomes with executive presence EDUCATION AND EXPERIENCE The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 8-10+ years of experience in roles at both carriers and retail brokerage firms is required. CERTIFICATIONS, LICENSES, REGISTRATIONS n/a FUNCTIONAL SKILLS Required Significant experience working with large national retail brokers Strong background in carrier distribution, broker engagement, or strategic accounts Proven ability to build and execute structured growth plans Highly self-directed, organized, and proactive Preferred Current or recent role at a carrier or specialty distributor Experience focused on the specific broker segments CRC is targeting Prior exposure to wholesale brokerage or specialty markets The annual base salary for this position is $137,000.00 - $157,000.00. General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Full-time Description Sales Key Account Manager- Kroger (Remote- OH or KY) About Us: Join Hartz, where our love for pets drives everything we do. With over 95 years of commitment to pet care excellence, we are a trusted household name across the United States. Innovation is at the heart of our mission as we continuously strive to provide products that nurture the special bond between pets and their owners, ensuring they experience nothing but Unconditional Love. As leaders in the pet care industry, we are dedicated to pioneering advancements that enhance the well-being of pets, leading to happier, healthier, and longer lives. Our success is fueled by the passion and dedication of our diverse team members, who bring their unique perspectives and talents to every aspect of our work. We are committed to cultivating an inclusive and supportive work environment where individuals from all backgrounds and identities are valued and empowered to thrive. At Hartz, your contributions matter, whether collaborating in the office or embracing the flexibility of a hybrid or remote work arrangement. Together, we empower our employees and furry companions to make a meaningful impact within our company and beyond. Join us in shaping the future of pet care and experience the joy of making a difference, one pet at a time. What We Offer … Remote Work Schedule: Work remotely from your home office. Competitive Compensation & Benefits: Receive a generous 401(k) match with immediate vesting. Generous Paid Time Off: Enjoy up to 34 paid days off annually, plus additional paid leaves. Paid Parental Leave & Insurance: Company-paid parental leave, along with Life & Disability Insurance. Comprehensive Health Coverage: Includes Medical, Dental, Vision, Healthcare FSA, and Mental Health Assistance program (EAP). Tuition Reimbursement & Career Growth: Access to tuition reimbursement and other learning and development opportunities. The Role … We are excited to offer a fantastic opportunity for a motivated and hands-on sales professional to serve as the Customer Business Manager for the West Grocery Territory, overseeing the strategic and end-to-end operational management of a significant retail portfolio. You will directly manage the Kroger account, including key divisions such as Harris Teeter, while also establishing and expanding our business with the Giant Eagle account. Additionaly, you will managethe distributor relationship with Central Pet & Garden (CP&G). Candidates must have prior experience working with the Kroger account and demonstrate proficiency in Kroger systems and processes, including navigating Kroger's digital platforms, understanding their promotional planning tools, and managing Kroger-specific business requirements. You will be directly accountable for driving sales revenue and maximizing long-term Hartz category volume by achieving sales targets, category volume, and profit goals for the overall territory. Success hinges on your ability to cultivate exceptionally strong relationships with key account stakeholders and brokers. You will leverage fact-based consumer, product, or market insights derived from analyzing POS and syndicated data to build data-driven annual business plans and flawlessly execute promotional strategies. By identifying and securing new business opportunities and building a compelling selling story for all category and line reviews, you will establish yourself as a trusted industry expert who actively leads the agenda for profitable and incremental sales growth. In this position, you will work remotely from your home base, located in the Cincinnati, OH/KY metropolitan area. Your Responsibilities … Strategic Sales and Business Planning Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement. Develop, monitor, and continually revise assigned accounts' annual business plans. Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts' category/replenishment teams. Use data to update and adjust the customer business plan Identify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories. Ensure that retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position. Forecast customer events as required. Account and Relationship Management Build exceptionally strong relationships with key account stakeholders and brokers through consistent communication and meetings. Collaborate closely with internal Brand and Customer Planning teams and external broker partners to pinpoint significant opportunities within these Major grocery accounts. Develop and implement strategies and programs aimed at generating profitable and incremental sales. Understand and convey account strategies and goals to the internal Hartz team. Attend/participate in industry and customer events, trade/trade show events, and company sales/marketing meetings. Operations and Administration Effectively manage the administrative responsibilities, including price change forms, deductions, and selling and planning schedules. Requirements You'll Need … Education and Experience: Bachelor's Degree in a Business-related discipline with 2+ years of direct sales experience (or 5+ years direct sales experience in lieu of degree), calling on Kroger headquarter accounts with a history of setting and delivering a growth agenda; pet care industry a plus Customer Specific Systems Proficiency: Proficient use of Kroger systems and all included vendor apps and reports to create and track metrics expected by customer scorecards. Includes: Kroger + Harris Teeter specific: 84.51/Stratum -- all POS Reporting Supplier Hub Lavante - claims processing Claim Trax - claims processing DemandTec -- promotional management/setup (rollers) Prism/KAP/CAAM -- promotional management (Coupon submission and setup (LCM, MY Magazine), Digital marketing (search and browse, onsite ads, etc). 1 Sync (item management and setup) Vestcom (item tags, New Item, Brand Equity) Catalina (promotional offers, May pet month, etc.) Circana POS data (rest of market and shopper data) Creation and presentation of all customer line review materials Communication Skills: Excellent communication skills (verbal and written) with proven negotiation skills, coupled with the demonstrated ability to finalize business, and expand the current account list Sales & Presentation Skills: Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from scratch Software Proficiency: Proficiency with Microsoft Office Suite Programs Business Travel: Willingness and ability to travel as needed (25%) If this sounds like a good match and you want to learn more about this exciting role, get in touch with us today! Hartz is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. #2025-27

**Sales Key Account Manager- Kroger (Remote- OH or KY)** **About Us:** Join Hartz, where our love for pets drives everything we do. With over 95 years of commitment to pet care excellence, we are a trusted household name across the United States. Innovation is at the heart of our mission as we continuously strive to provide products that nurture the special bond between pets and their owners, ensuring they experience nothing but Unconditional Love. As leaders in the pet care industry, we are dedicated to pioneering advancements that enhance the well-being of pets, leading to happier, healthier, and longer lives. Our success is fueled by the passion and dedication of our diverse team members, who bring their unique perspectives and talents to every aspect of our work. We are committed to cultivating an inclusive and supportive work environment where individuals from all backgrounds and identities are valued and empowered to thrive. At Hartz, your contributions matter, whether collaborating in the office or embracing the flexibility of a hybrid or remote work arrangement. Together, we empower our employees and furry companions to make a meaningful impact within our company and beyond. Join us in shaping the future of pet care and experience the joy of making a difference, one pet at a time. **What We Offer ...** + **Remote Work Schedule:** Work remotely from your home office. + **Competitive Compensation & Benefits:** Receive a generous 401(k) match with immediate vesting. + **Generous Paid Time Off:** Enjoy up to 34 paid days off annually, plus additional paid leaves. + **Paid Parental Leave & Insurance:** Company-paid parental leave, along with Life & Disability Insurance. + **Comprehensive Health Coverage:** Includes Medical, Dental, Vision, Healthcare FSA, and Mental Health Assistance program (EAP). + **Tuition Reimbursement & Career Growth:** Access to tuition reimbursement and other learning and development opportunities. **The Role ...** We are excited to offer a fantastic opportunity for a motivated and hands-on sales professional to serve as the Customer Business Manager for the West Grocery Territory, overseeing the strategic and end-to-end operational management of a significant retail portfolio. You will directly manage the Kroger account, including key divisions such as Harris Teeter, while also establishing and expanding our business with the Giant Eagle account. Additionaly, you will managethe distributor relationship with Central Pet & Garden (CP&G). Candidates must have prior experience working with the Kroger account and demonstrate proficiency in Kroger systems and processes, including navigating Kroger's digital platforms, understanding their promotional planning tools, and managing Kroger-specific business requirements. You will be directly accountable for driving sales revenue and maximizing long-term Hartz category volume by achieving sales targets, category volume, and profit goals for the overall territory. Success hinges on your ability to cultivate exceptionally strong relationships with key account stakeholders and brokers. You will leverage fact-based consumer, product, or market insights derived from analyzing POS and syndicated data to build data-driven annual business plans and flawlessly execute promotional strategies. By identifying and securing new business opportunities and building a compelling selling story for all category and line reviews, you will establish yourself as a trusted industry expert who actively leads the agenda for profitable and incremental sales growth. In this position, you will work remotely from your home base, located in the Cincinnati, OH/KY metropolitan area. **Your Responsibilities ...** **Strategic Sales and Business Planning** + Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement. + Develop, monitor, and continually revise assigned accounts' annual business plans. + Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts' category/replenishment teams. Use data to update and adjust the customer business plan + Identify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories. + Ensure that retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position. + Forecast customer events as required. **Account and Relationship Management** + Build exceptionally strong relationships with key account stakeholders and brokers through consistent communication and meetings. + Collaborate closely with internal Brand and Customer Planning teams and external broker partners to pinpoint significant opportunities within these Major grocery accounts. Develop and implement strategies and programs aimed at generating profitable and incremental sales. + Understand and convey account strategies and goals to the internal Hartz team. + Attend/participate in industry and customer events, trade/trade show events, and company sales/marketing meetings. **Operations and Administration** + Effectively manage the administrative responsibilities, including price change forms, deductions, and selling and planning schedules. Requirements **You'll Need ...** + **Education and Experience:** Bachelor's Degree in a Business-related discipline with 2+ years of direct sales experience (or 5+ years direct sales experience in lieu of degree), calling on Kroger headquarter accounts with a history of setting and delivering a growth agenda; pet care industry a plus + **Customer Specific Systems Proficiency:** Proficient use of Kroger systems and all included vendor apps and reports to create and track metrics expected by customer scorecards. Includes: + **Kroger + Harris Teeter specific:** + 84.51/Stratum -- all POS Reporting + Supplier Hub + Lavante - claims processing + Claim Trax - claims processing + DemandTec -- promotional management/setup (rollers) + Prism/KAP/CAAM -- promotional management (Coupon submission and setup + (LCM, MY Magazine), Digital marketing (search and browse, onsite ads, etc). + 1 Sync (item management and setup) + Vestcom (item tags, New Item, Brand Equity) + Catalina (promotional offers, May pet month, etc.) + Circana POS data (rest of market and shopper data) + Creation and presentation of all customer line review materials + **Communication Skills:** Excellent communication skills (verbal and written) with proven negotiation skills, coupled with the demonstrated ability to finalize business, and expand the current account list + **Sales & Presentation Skills:** Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from scratch + **Software Proficiency:** Proficiency with Microsoft Office Suite Programs + **Business Travel:** Willingness and ability to travel as needed (25%) **If this sounds like a good match and you want to learn more about this exciting role, get in touch with us today!** Hartz is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. \#2025-27

**Sales Key Account Manager- Kroger (Remote- OH or KY)** **About Us:** Join Hartz, where our love for pets drives everything we do. With over 95 years of commitment to pet care excellence, we are a trusted household name across the United States. Innovation is at the heart of our mission as we continuously strive to provide products that nurture the special bond between pets and their owners, ensuring they experience nothing but Unconditional Love. As leaders in the pet care industry, we are dedicated to pioneering advancements that enhance the well-being of pets, leading to happier, healthier, and longer lives. Our success is fueled by the passion and dedication of our diverse team members, who bring their unique perspectives and talents to every aspect of our work. We are committed to cultivating an inclusive and supportive work environment where individuals from all backgrounds and identities are valued and empowered to thrive. At Hartz, your contributions matter, whether collaborating in the office or embracing the flexibility of a hybrid or remote work arrangement. Together, we empower our employees and furry companions to make a meaningful impact within our company and beyond. Join us in shaping the future of pet care and experience the joy of making a difference, one pet at a time. **What We Offer ...** + **Remote Work Schedule:** Work remotely from your home office. + **Competitive Compensation & Benefits:** Receive a generous 401(k) match with immediate vesting. + **Generous Paid Time Off:** Enjoy up to 34 paid days off annually, plus additional paid leaves. + **Paid Parental Leave & Insurance:** Company-paid parental leave, along with Life & Disability Insurance. + **Comprehensive Health Coverage:** Includes Medical, Dental, Vision, Healthcare FSA, and Mental Health Assistance program (EAP). + **Tuition Reimbursement & Career Growth:** Access to tuition reimbursement and other learning and development opportunities. **The Role ...** We are excited to offer a fantastic opportunity for a motivated and hands-on sales professional to serve as the Customer Business Manager for the West Grocery Territory, overseeing the strategic and end-to-end operational management of a significant retail portfolio. You will directly manage the Kroger account, including key divisions such as Harris Teeter, while also establishing and expanding our business with the Giant Eagle account. Additionaly, you will managethe distributor relationship with Central Pet & Garden (CP&G). Candidates must have prior experience working with the Kroger account and demonstrate proficiency in Kroger systems and processes, including navigating Kroger's digital platforms, understanding their promotional planning tools, and managing Kroger-specific business requirements. You will be directly accountable for driving sales revenue and maximizing long-term Hartz category volume by achieving sales targets, category volume, and profit goals for the overall territory. Success hinges on your ability to cultivate exceptionally strong relationships with key account stakeholders and brokers. You will leverage fact-based consumer, product, or market insights derived from analyzing POS and syndicated data to build data-driven annual business plans and flawlessly execute promotional strategies. By identifying and securing new business opportunities and building a compelling selling story for all category and line reviews, you will establish yourself as a trusted industry expert who actively leads the agenda for profitable and incremental sales growth. In this position, you will work remotely from your home base, located in the Cincinnati, OH/KY metropolitan area. **Your Responsibilities ...** **Strategic Sales and Business Planning** + Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement. + Develop, monitor, and continually revise assigned accounts' annual business plans. + Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts' category/replenishment teams. Use data to update and adjust the customer business plan + Identify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories. + Ensure that retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position. + Forecast customer events as required. **Account and Relationship Management** + Build exceptionally strong relationships with key account stakeholders and brokers through consistent communication and meetings. + Collaborate closely with internal Brand and Customer Planning teams and external broker partners to pinpoint significant opportunities within these Major grocery accounts. Develop and implement strategies and programs aimed at generating profitable and incremental sales. + Understand and convey account strategies and goals to the internal Hartz team. + Attend/participate in industry and customer events, trade/trade show events, and company sales/marketing meetings. **Operations and Administration** + Effectively manage the administrative responsibilities, including price change forms, deductions, and selling and planning schedules. Requirements **You'll Need ...** + **Education and Experience:** Bachelor's Degree in a Business-related discipline with 2+ years of direct sales experience (or 5+ years direct sales experience in lieu of degree), calling on Kroger headquarter accounts with a history of setting and delivering a growth agenda; pet care industry a plus + **Customer Specific Systems Proficiency:** Proficient use of Kroger systems and all included vendor apps and reports to create and track metrics expected by customer scorecards. Includes: + **Kroger + Harris Teeter specific:** + 84.51/Stratum -- all POS Reporting + Supplier Hub + Lavante - claims processing + Claim Trax - claims processing + DemandTec -- promotional management/setup (rollers) + Prism/KAP/CAAM -- promotional management (Coupon submission and setup + (LCM, MY Magazine), Digital marketing (search and browse, onsite ads, etc). + 1 Sync (item management and setup) + Vestcom (item tags, New Item, Brand Equity) + Catalina (promotional offers, May pet month, etc.) + Circana POS data (rest of market and shopper data) + Creation and presentation of all customer line review materials + **Communication Skills:** Excellent communication skills (verbal and written) with proven negotiation skills, coupled with the demonstrated ability to finalize business, and expand the current account list + **Sales & Presentation Skills:** Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from scratch + **Software Proficiency:** Proficiency with Microsoft Office Suite Programs + **Business Travel:** Willingness and ability to travel as needed (25%) **If this sounds like a good match and you want to learn more about this exciting role, get in touch with us today!** Hartz is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law. \#2025-27

Job Title: Business Development Account Manager Reports to: Business Development Manager Employment Type: Full-time Seniority Level: Mid-Senior Level Industry: Manufacturing | Industrial Machinery | Power Transmission Job Function: Sales | Engineering | Customer Support Job Summary: Business development will be responsible for building relationships and Driving specifications for Dodge products at the specified key accounts. This would include engagement at the corporate, regional, and possibly individual plant levels. Key Responsibilities: Drive Specifications • Develop relationships at all levels within the customer base, including purchasing, engineering, sales, middle management, and upper management, to drive Dodge specifications. Trade Shows & Organizations • Participate in Regional and National trade organizations to develop relationships and drive demand for Dodge products.  • It is critical to assume a leadership role in these organizations to make the right connections and truly drive business. Sales Leads • Take existing success stories and properly coordinate the duplication of these stories across the US.  • This will take coordination with the internal Dodge team. Growth • The team will be held responsible for driving growth at their Key Accounts that meet and exceed the company's expectations. Business Strategy • Develops, maintains, and shares detailed knowledge of the customer's business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends and competition. Reporting • Monthly reporting is required to document the team's success. Qualifications: • A bachelor's degree in mechanical engineering or industrial distribution is highly desired, as is a minimum of 3-5 years of experience working in a related field. • Dodge product application knowledge with the ability to recommend suitable products to customers and to differentiate products from those of the competition. • Effective communication skills, including the ability to listen, understand, educate, and influence customers and potential customers regarding products. • Appraise commercial business situations, both internal and external, and determine course of action. • Interpersonal skills. • Advanced negotiation skills. • Trained to sell mechanical power transmission products in industrial applications. • Those who meet all other requirements with demonstrated experience in the field will be considered. Physical Requirements: • Ability to walk long distances in industrial environments, including extreme heat, dust, heights, and confined spaces. • Comfortable with climbing structures, walking catwalks, and accessing tight areas. • Ability to lift and pull up to 50 lbs. • Must be able to drive for extended periods. • Ability to travel frequently within the territory. • Comfortable presenting in-person and virtually to individuals and small groups. Essential Job Functions: • Cultivate relationships across all customer levels to influence Dodge product specifications. • Build relationships with all the key accounts that you have been assigned. • Engage in and attend regional and national trade organizations to foster connections and increase demand for Dodge products. • Coordinate the replication of successful sales stories in collaboration with the internal Dodge team. • Drive growth at key accounts by conducting thorough needs assessments. • Develop and share comprehensive knowledge of customer business strategies, purchasing behaviors, and market trends. Why Join Us? • Represent a trusted brand in industrial power transmission. • Work independently while collaborating with a team of technical and commercial professionals. • Be empowered to manage your customer relationships. • Competitive compensation, benefits, and opportunities for career advancement. RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.