Grandbridge Real Estate Capital jobs in Richmond, VA - 187 jobs
CSBB Portfolio Planning Lead
Truist Financial Corporation 4.5
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This will be an office centric role requiring working in the office five days per week in January 2026 at one of the locations listed on the requisition.
The Portfolio Planning & Operations team is broadly responsible for designing and delivering a holistic Consumer and Small Business Banking (CSBB) portfolio of strategic initiatives and operational imperatives that ultimately deliver on our enterprise objectives. This includes managing a broad portfolio of initiatives that span a variety of work-types (strategic, operational, risk / reg., core productivity, expense, and cost management). The team is critical to driving a comprehensive and collective portfolio of change initiatives, ranging from day-to-day operational changes to large multi-year investment projects. Seated at the top of the change funnel, this team is critical to determining what change initiatives are introduced to the portfolio, recommends timing and sequencing of our work, ensures sound business rationale and rigor to pressure test as well as validate business assumptions, and partners closely with key business leaders to deliver on the growth objectives for our portfolio.
Highly-motivated and strategic CSBB Portfolio Planning Lead to oversee and guide the development, resourcing, prioritization, execution, optimization, and delivery of our Consumer and Small Business Banking portfolio strategy to deliver our long-term holistic operational and strategic objectives. The CSBB Portfolio Planning Lead will work closely with executive stakeholders, cross-functional partners, and be responsible for leading junior teammates. Role is subject to change based on shifting business needs.
Essential Job Duties:
1. Support the development and maintenance of the comprehensive CSBB portfolio strategy aligned to the enterprise's 5-year strategic vision, objectives, and financial results.
2. Support the development and publishing of the CSBB Execution Roadmap as well as the CSBB Consolidated Portfolio to the Chief Consumer Banking Officer.
3. Support the portfolio optimization strategy, to ensure strategic / operational alignment, efficient resourcing, trade-off decisions, and balance of risk.
4. Monitor and report on the ongoing health of the CSBB Execution Roadmap and CSBB Consolidated Portfolio.
5. Partner with cross-functional stakeholders to foster strong relationships and deliver impactful outcomes.
6. Lead and delegate small to medium tasks to junior teammates.
7. Effective presentation skills and adequate executive presence.
8. Comfortable working with ambiguity and tight deadlines.
Required Qualifications:
1. Bachelor's Degree from an accredited university.
2. + 5 years of combined professional experience in Consumer Banking, Financial Services, Management Consulting, Product Management, Technology or other relevant field(s).
3. Proficient in Microsoft Office Suite (PowerPoint, Excel, Word, Visio, Project).
Preferred Qualifications:
1. + 7 years of combined professional experience in Consumer Banking, Financial Services, Management Consulting, Product Management, Technology or other relevant field(s).
2. + 2 years in a Strategic discipline.
3. + 2 years' experience in Financial Analysis.
4. + 2 years' experience in Strategic Planning.
5. + 3 years' experience in Management Consulting.
6. Strategic Road Mapping and / or OKR Framework familiarity.
7. Master's degree in business administration from a top-tier University.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
$98k-165k yearly est. 41d ago
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Legal Operations Business Consultant- Finance
Truist Financial Corporation 4.5
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Legal Operations Business Consultant - Finance is responsible for supporting the financial management and operations within the Legal Department. This role involves analyzing legal spend, budgeting, planning, forecasting, and ensuring compliance with related policies and procedures. The ideal candidate will have strong analytical skills, a deep understanding of financial principles, and the ability to work collaboratively with various stakeholders.
The Legal Operations Business Consultant reports to the Legal Operations Manager of Enterprise Functions. The position will work closely with the Head of Legal Operations, Senior Legal Managers and the Chief Legal Officer.
* Role has in office expectations
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Conduct detailed financial analysis of the Legal Department's expenditures, including outside counsel and vendor costs. Identify trends, variances, and opportunities for cost savings.
2. Assist in the preparation of the overall Legal Departments and respective practice areas' budget and monthly forecasts. Monitor budget performance and analyze variances.
3. Partner with the Data Analytics Team to track and report on legal spend, providing insights to legal and finance leadership. Utilize dashboards and reports for effective spend management.
4. Collaborate with the procurement team and other stakeholders to establish budgets and advise on the financial impact of departmental expenses related to technology and legal-related vendors.
5. Prepare and present financial reports to the legal operations and finance teams. Ensure accurate and timely reporting in line with corporate guidelines.
6. Identify and implement process improvements in financial operations within the Legal Department. Work on automation and optimization of financial workflows.
7. Monitor financial activities within the Legal Department to comply with policies and internal controls.
8. Serve as primary contact with Finance and partner with other cross-functional teams to align on budget goals, spending initiatives, and reporting requirements.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Finance, Accounting, Business Administration, or a related field
2. 5 or more years of experience in financial analysis, budgeting, or a related role, preferably within a legal or corporate environment
3. Strong analytical skills with the ability to interpret complex data and provide actionable insights
4. Proficiency in financial software and tools, such as Excel, SAP, or other ERP systems
5. Excellent communication and presentation skills, with the ability to convey financial information to non-financial stakeholders
6. Solid organizational skills with attention to detail
7. Superb verbal and written communication skills
8. Ability to work within a large organization and collaborate and partner with cross-functional teams
9. Ability to interact effectively with people at all organizational levels of the firm and build strong relationships with internal stakeholders
10. Executive presence and ability to act as primary contact on assigned engagements
11. Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment
12. Strong attention to detail
Preferred Qualifications:
1. A relevant master's degree or professional certification (e.g., CPA, CFA) is a plus
2. 7 or more years of experience in financial analysis, budgeting, or a related role, preferably within a legal or corporate environment
3. Experience with legal spend management tools (e.g., eBilling, matter management systems)
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
$98k-126k yearly est. 60d+ ago
Asset Disposition Specialist
Truist Financial Corporation 4.5
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include escalated calls, payment negotiations, collaborate with vendors and internal business partners. Process required paperwork and use various tools and systems to help make decisions throughout the workflow.
requires current Truist collections experience
will be filled in either of the posted locations
Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Independently process accounts secured by collateral that are in varying stages of default to work towards resolution. Prepare, review and/or analyze department reporting.
2. Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties.
3. Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions.
4. Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc)
5. Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager.
6. Support departmental controls for process adherence and KRI results.
7. Evaluate accounts, system info and reporting to determine appropriate next steps
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma/GED
2. 1+ years of banking, default, and/or client services experience.
3. Ability to identify and resolve complex issues
4. Strong verbal, written and interpersonal skills, ability to work independently, and multi-task.
5. Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems.
Preferred Qualifications:
1. 1+ years Repossession, Foreclosure, or Default specific experience
2. 2+ years of banking, default, and/or client services experience
3. Higher level/secondary education, some college or Associates degree, etc.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
$64k-101k yearly est. 60d+ ago
IAM Technical Director (RACF/ Mainframe Security Expertise)
Truist Financial Corporation 4.5
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
* Expertise in RACF and mainframe security with a strong knowledge of security permissions, dataset protection and digital identity controls*
We seek an experienced Technical Director with Mainframe Security expertise to oversee functions across our mainframes including identity management, certificate administration, encryption controls within our mainframe environment.
This role is critical in ensuring secure and compliant access requiring the successful candidate to understand the complete user access lifecycle, privileged access administration, and risk management.
A role that is responsible for leading portions of the identity management and access control functions as described by industry best practices such as NIST and CRI.
The manager will collaborate across IA, other cybersecurity, infrastructure, application development, risk and audit teams.
This position may manage related projects from other Authentication/Authorization areas.
This will include a subset of the following sub-functions: a) request b) provisioning c) deprovisioning d) normal access e) privileged access f) attestations g) identity governance administration h) identify management platforms i) production support j) authentication k) authorization and l) cloud.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
* Align with IAM-wide priorities that define 'our what' that may change based on business need
* Consistently align with Truist Vision, Mission and Values and demonstrate 'our how' IAM works:
* Accountability: set expectations, hold teams accountable, check-in and provide feedback
* Remove 'IAM Blinders': take a Truist-wide approach to owning and resolving challenges
* Strengthen Team: coach-up, performance manage, develop, and reward top performers/visibility
* Management System: establish and cascade a predictable schedule for team engagement
* Continuous Improvement: consistently seeking ways to get better
* Manage a team of 5 to 10 direct report teammates and contract workers who oversee defined structured process tasks; may have oversight for complex, unstructured processes.
* Perform hiring, coaching, terminations, disciplinary action, and performance reviews to enable and maintain the strategy.
* Oversee strategic and operational plans in support of business objectives; develop cross-departmental business cases to solve problems by making technical and financial tradeoffs.
* Apply a balance of 40% technical and 60% functional knowledge to deliver quality results.
* Design and implement the identity management and access control strategy on time and within budget:
* Formal Services Level Agreements (SLAs)
* Workforce strategy blend of ~30% onshore and ~70% offshore that is comprised of ~30% teammate, ~60% vendor managed service, and ~10% time and material contract workers
* Improve the user experience and reduce the turnover of critical resources
* Proactively engage with stakeholders to make them aware and willing to adopt our solutions, which includes managing up, out, and down to avoid surprises and position our solutions to be successful.
* Note: The differentiating factor between levels of IAM Technical Director are the years of experience performing the Required Qualifications, breadth and complexity of responsibility, number of resources managed, number of organizational layers managed, and the percentage of time spent performing one type of work vs another.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Bachelor's degree or equivalent
* 15 years' technical experience working in the identity and access management control function
* 10 years' experience as a manager
* 10 yeas' experience in operational planning and execution
* 10 years managing simple and structured work
* 10 years managing complex and unstructured work
* 10 years' experience leading diverse teams, such as teammates, contract workers, onshore, offshore resources, and/or managed services
* 5 years' experience and expert-level technical knowledge of product knowledge and processes for specific IAM areas (e.g., Active directory, RACF, Idaptive, CyberArk, PRIVA, Oracle OIM, Persistent Ignite)
* 10 years' experience and basic functional knowledge of tools and processes for the broader IAM capability
* 10 years' experience and intermediate-level strength in soft skills and interpersonal communications
* 10 years' technical experience working for a top 10 US bank
* 10 years' experience collaborating with the following functions: a) infrastructure b) application development c) application support d) business unit risk management e) technology risk f) audit and g) external auditors
* 10 years' experience collaborating with the following peer functions in corporate cyber security
* 10 years' experience managing the remediation of regulatory matters and internal findings
* 10 years' experience in strategic planning and applying industry best practices to operations (NIST, FFIEC)
Preferred Qualifications:
* Master's degree
* Understand multiple approaches to designing IAM technical solutions
* Expertise in RACF and mainframe security with a strong knowledge of security permissions, dataset protection and digital identity controls
* Hands on experience in managing user access lifecycle, privilege management and role-based access control (RBAC)
* Proficiency in certificate management, including PKI concepts, SSL/TLS protocols, and encryption technologies
* Understanding of regulatory frameworks for financial institutions
* Ability to collaborate across teams and influence people
* Excellent communications skills
* Experience in waterfall and agile project management methodologies
* Experience managing contracts for IAM managed service providers
* CISSP Certification
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
$96k-152k yearly est. 19d ago
Merchant Services Sales Consultant - Commercial
Truist Financial Corporation 4.5
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Identify and develop Merchant Services sales opportunities in an assigned market. Deliver consultative sales approach by helping business clients assess their payment processing needs and delivering solutions that address those needs. Actively work with assigned team to generate opportunities in support profitability and growth initiatives. The target market is specialized with varying sized client revenue.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Executes sales plan, develops strong partnership and collaboration with line of business and other internal partners to identify and drive client and prospect sales opportunities to achieve/exceed revenue and portfolio growth objectives for assigned client portfolio.
2. Fosters relationships with bankers and product partners to collaborate on opportunities and engage in strategic client planning.
3. Focus on new business development by selling payment processing solutions to existing clients and prospects with proactive market engagement. Consult with clients to identify payment processing needs and deliver a comprehensive solution to address.
4. Participates in the development of detailed relationship plans for clients/prospects within assigned client group to identify key retention and new client acquisition opportunities
5. Responsible for providing client working capital services and solutions specifically focused on receivables,
6. Adheres and follows all applicable policies and procedures. Proactively escalates issues and risks to leadership's attention
7. Ability to consult with a client through various methods of communication in an effective manner (ex. In person, email, voicemail, Virtual Meeting, etc.).
8. Responsible for accurate reporting of sales efforts, sales effort progression and sales revenue
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or an equivalent combination of education and related work experience
2. Proven experience with financial or payments products and/or services
3. Ability to present and communicate effectively and confidently
4. Proven experience working across departments, lines of business within large financial organizations
5. Keep a growth mind set to adapt and resolve escalating complex issues
6. Must be able to travel
Preferred Qualifications:
1. Master's degree in Business, Marketing, Finance, Computer Science, or a related field of study
2. Relevant banking experience through previous employment or training programs
3. Industry certifications relating to Merchant Services
4. Formal sales training
5. 3+ years of sales experience of financial or payments products and/or services
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
$62k-102k yearly est. 12d ago
Universal Banker - Ampthill
Truist 4.5
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf)
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. Two years of teller or cash handling or client service experience
3. Six months of client relationship building or sales experience
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
6. Ability to multi-task under time constraints
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
1. One year of client relationship building or sales experience
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention
3. Experience with sourcing and prospecting for new clients and client relationship building
4. General understanding of bank operations, policies and procedures
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law (**************************************************************************************************
E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf)
IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
$32k-39k yearly est. 17d ago
Platform Services Product Manager
Truist 4.5
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf)
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
We are seeking a Platform Services Product Manager to define and lead the product strategy for internal platform capabilities that enable engineering velocity, operational resilience, and developer self-service across the enterprise. This is not a traditional product role-it is a pivotal leadership position that shapes the internal developer experience and the foundational building blocks that power our digital business.
This role sits at the center of a complex, federated engineering ecosystem and is responsible for managing platform services as first-class internal products. These include infrastructure orchestration, CI/CD pipelines, observability tooling, secrets and identity management, service mesh frameworks, policy-as-code controls, and other mission-critical capabilities. You will define what excellence looks like in these domains-not only in terms of technical delivery, but in how they are consumed, measured, governed, and evolved.
You will partner with engineering, architecture, security, risk, compliance, and operations leaders to identify systemic friction points, prioritize product investments, and build scalable, secure, and user-centric capabilities. Just as critically, you will work directly with internal users-developers, SREs, testers, and DevOps teams-to deeply understand their needs and deliver platform solutions that are reliable, intuitive, and impactful.
This role requires a blend of technical fluency, product discipline, and strategic foresight. You must be comfortable operating across abstraction layers-from Kubernetes clusters and Terraform modules to API interfaces and onboarding flows. You should be able to translate enterprise challenges into cohesive roadmaps, manage competing priorities, and align delivery to meaningful engineering and business outcomes.
Equally important, the Platform Services Product Manager will help instill a product culture within a platform organization-one that emphasizes customer empathy, measurable outcomes, product-market fit, and long-term sustainability. You will help mature the way our internal platforms are planned, governed, versioned, marketed, and supported-ensuring that engineering teams across the enterprise are building on a strong, secure, and frictionless foundation.
This is a high-leverage opportunity for a strategic thinker and hands-on executor to transform how platform services are delivered, consumed, and valued in a complex enterprise environment
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
**Product Strategy & Vision**
· Define and evolve the strategic roadmap for internal platform services (e.g., compute, orchestration, CI/CD, secrets management, service mesh, observability, automation).
· Translate business, engineering, and compliance needs into product vision, outcomes, and backlogs.
· Serve as the voice of the customer (internal developers, operators, and security teams) to ensure platform capabilities solve real problems and accelerate value delivery.
**Execution & Delivery**
· Own and prioritize the platform backlog in partnership with engineering and architecture leads.
· Drive discovery, POCs, pilot programs, and full lifecycle rollout of new services or capabilities.
· Ensure internal platform products are secure-by-design, observable, compliant, and easy to adopt.
**Adoption & Experience**
· Define and monitor key KPIs (e.g., adoption rates, time to value, platform NPS, DevEx metrics, cost efficiency).
· Partner with enablement, docs, and DevRel teams to deliver onboarding experiences, golden paths, and self-service tooling.
· Lead intake, feedback, and prioritization forums with internal stakeholders to guide iterative improvements.
**Governance & Operational Readiness**
· Align platform services with risk, compliance, FinOps, and audit frameworks (e.g., NIST, FFIEC, ISO).
· Partner with SRE and operations to define SLAs/SLOs, incident readiness, and lifecycle deprecation plans.
· Ensure proper access controls, cost attribution, usage metering, and service ownership are in place.
**QUALIFICATIONS**
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and ten to twenty-five years related experience or equivalent combination.
2. Managed Technology or Technology Process Teams for more than ten years or teams of thirty or more technologists.
3. Excellent knowledge of technical management and data governance.
4. Knowledge of current trends in IT hardware and systems software field.
5. Database management skills with the ability to produce reports.
6. Familiarity with the support and troubleshooting of personal computers and tablet devices.
7. Analyze situations, evaluate alternatives, and implement robust solutions
8. Interpret guidelines and analyze information to adapt or modify processes in response to changing circumstances.
9. Duties may require non-routine analysis, research and follow-through
10. The position requires strong problem solving and analytical skills with the ability to work independently and exercise sound judgment
11. The ability to make commitments and be willing to be held accountable against them, organizing workloads to meet deadlines
12. Exhibit adaptability to accept or bring about change when needed
13. Strong written and verbal communication skills
14. The ability to excel in a team environment and advance overall team objectives
15. The ability to ensure customer satisfaction by delivering excellence in products and service
16. Ability to work and communicate with peers, vendors, internal staff, including software program leadership and others
17. Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion
18. Demonstrate sensitivity in handling confidential information
19. Formulate and clearly communicate ideas to others
20. Fluency in English
21. Financial responsibility may include working within a budget to complete projects, negotiating and contracting with vendors and assisting with budget development
22. Purchase equipment and supplies as provided for in the budget
23. Ability to manage personnel with little supervision
**Preferred Qualifications:**
· 8+ years of experience in product management, platform engineering, or developer tooling roles, with at least 3 years in platform-oriented environments.
· Strong understanding of platform domains such as:
o **CI/CD pipelines** (Jenkins, ArgoCD, GitHub Actions)
o **Infrastructure automation** (Terraform, Ansible, ServiceNow)
o **Secrets and identity management** (Vault, SSO, RBAC)
o **Observability** (OpenTelemetry, Grafana, Elastic, Splunk)
o **Cloud & container orchestration** (Kubernetes, OpenShift, AWS/Azure/GCP)
o **API gateway/service mesh** (Istio, Envoy, Kong, Apigee)
· Experience defining technical products at enterprise scale with complex stakeholder environments.
· Demonstrated ability to create roadmaps, define KPIs, run agile ceremonies, and partner deeply with engineering.
· Comfort working in highly technical environments, interpreting architecture diagrams, and translating engineering challenges into product decisions.
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law (**************************************************************************************************
E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf)
IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
$105k-129k yearly est. 60d+ ago
Business Unit Risk Specialist II - Core Technology & Operations
Truist 4.5
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf)
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
The Business Unit Risk Advisor specialist engages with Corporate Technology & Operations stakeholders and serves as the front line strategic risk advisor related to management of risks and controls, remediation of issues as well as its execution of risk program requirements. Execute, facilitate and/or monitor execution of Risk Program requirements (e.g., RCSA, KRIs, etc.) for high complexity areas within the Business Unit. Provide risk advice for business stakeholders
CT&O provides infrastructure (e.g. cloud services, networking, server, databases, end user, etc.) and core technology processes (e.g. problem, incident, change management) to the broader Truist environment.
**Essential Duties and Responsibilities**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
+ Provide risk support to assigned Business Unit across all risk types to promote and strengthen compliance with applicable regulations, policies, procedures and risk program requirements. This may consist of ongoing feedback, review of remediation packages, assist in administration of risk requirements, and anticipate potential issues or concerns which may prevent successful remediation.
+ Partner with first- and second-line defense teammates across highly complex business areas in identifying, escalating and in remediating risk control gaps to ensure compliance with Enterprise Risk Management programs and policy.
+ Monitor and report on emerging risks potentially impactful to Business Unit partners and Truist. Execute processes and record retention routines necessary to ensure Business Unit compliance with enterprise risk monitoring requirements.
+ Understand Business Unit goals, provide risk management expertise in strategic projects and seek engagement from appropriate peers for guidance and input.
+ Other activities and special projects, as deemed required.
**Qualifications**
**Required Qualifications:**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's degree in Accounting, Business, Finance or related field, or equivalent education and related training.
+ 5+ years of experience in a financial institution with emphasis on risk management or equivalent work experience and training, and/or equivalent education, training and experience.
+ Experience in compliance and operational risk mitigation and remediation.
+ Strong communication, interpersonal, presentation and negotiation skills.
+ Proven leadership and management skills.
+ Strong time management and organizational skills adaptable to a dynamic and complex work environment; Capable of handling multiple projects concurrently.
+ Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
+ Ability to travel, occasionally overnight
**Preferred Qualifications**
+ CRISC, CISA, CISM, CISSP, CIA
+ Infrastructure specific certifications (i.e. Microsoft, Oracle, AWS)
+ Working knowledge of Archer
The annual base salary for this position is $115,000 - $140,000
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law (**************************************************************************************************
E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf)
IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
$115k-140k yearly 45d ago
ETL Developer (Software Engineer II)
Truist 4.5
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf)
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Are you passionate about turning data into actionable insights? We're looking for an ETL Developer who thrives in dynamic, enterprise-level environments and loves building scalable, high-performance data solutions.
In this role, you'll design and optimize ETL workflows that power critical business decisions. You'll work with cutting-edge technologies, including the Hadoop ecosystem, data processing frameworks, and large-scale integrations. Your expertise in extracting, transforming, cleansing, and loading data across diverse systems will ensure accuracy and reliability at every step.
You'll develop ETL mappings to move data seamlessly from source systems to data warehouses and data lakes, enabling advanced analytics and innovation. If you're detail-oriented, collaborative, and ready to tackle complex challenges in a fast-paced setting, we want to hear from you!
This is a full-time, onsite position (5 days per week) based in Atlanta, GA; Charlotte, NC; Raleigh, NC; Richmond, VA; Dallas, TX or Greensboro, NC.
For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)
**Essential Duties and Responsibilities:**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
+ Develop customized coding, software integration, perform analysis, configure solutions, using tools specific to the project or the area.
+ Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing.
+ Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production.
+ Build in and maintain security controls and monitoring in support of company standards.
+ Typically lead moderately complex projects and participate in larger, more complex initiatives. Solve complex technical and operational problems. Act as a resource for teammates with less experience
+ May oversee the work of a small team.
+ In an Agile environment: Responsible for delivering high quality working software and automating manual/reusable tasks working directly, and engage with, the business from the beginning of the design work. Leverage continuous engineering practices to deliver business value regarding effectiveness of the design. Actively participate in refining user stories. Responsible for design, developing, and maintaining automated unit testing, and supporting integration and functional testing. Responsible for providing automated monitoring capabilities, providing warranty support, and providing knowledge transfer to production support. Develop code in accordance with the acceptance criteria established by the Product Owner.
**Required Qualifications**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's Degree and four to seven years of experience or equivalent education and software engineering training or experience
+ In-depth knowledge in information systems and ability to identify, apply, and implement IT best practices
+ Understanding of key business processes and competitive strategies related to the IT function
+ Ability to plan and manage projects and solve complex problems by applying best practices
+ Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information
**Preferred Qualifications**
+ bachelor's degree in computer science, computer engineering or related degree and eight years of experience or an equivalent combination of education and work experience.
+ Knowledge of specific applications, technology platforms, programming languages, systems, or business segments.
+ Banking or financial services experience.
+ Abnitio/Informatica BDM Experience.
+ Skills in designing and developing extract, transform and load ETL processes.
+ Strong understanding of Informatica ETL tool .
+ Create and maintain adequate documentation of project ETL design, technical artifacts and ETL environment.
+ Very Large Database and DW Implementation experience (20+ TBs) ,well versed in SQL, Oracle .
+ Experience on Hadoop(HDFS) concepts, HQL, SQL and Unix
+ Experience and ability to deliver results quickly in a fast-paced environment on multiple projects.
+ Agile Delivery Experience
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law (**************************************************************************************************
E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf)
IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
$99k-121k yearly est. 52d ago
Sr Internal Auditor - Capital Planning
Truist 4.5
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf)
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Truist Senior Internal Auditor is responsible for assisting in the completion and documentation of risk based internal audit assurance activities that may include complex assignments. The Truist Senior Internal Auditor will interpret the results of audit work performed, determine internal control weaknesses, and make value-added recommendations. On occasion, the Truist Senior Internal Auditor may lead segments or primary elements of smaller audits or special reviews.
**Please note - to be considered for this role, candidates** **must** **be able to work in one of the following Truist office locations 5 days per week:**
+ **Charlotte, NC - 2320 Cascade Pointe Blvd. (Preferred)**
+ **Atlanta, GA - 303 Peachtree Street (Preferred)**
+ **Raleigh, NC - 3201 Beechleaf Court (Preferred)**
+ **Winston-Salem, NC - 101 North Cherry Street**
+ **Richmond, VA - 1001 Semmes Ave.**
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Prepare for and lead effective client interviews and document interview results via narratives, flowcharts and process maps for complex business processes.
2. Analyze process documentation to evaluate design effectiveness and efficiency of controls.
3. Design and execute testing strategy by incorporating the use of data analytics.
4. Identify internal control weaknesses, including risks, and root cause.
5. Assist in guiding junior team members to enhance achievement of goals and objectives
6. Present and effectively communicate identified audit issues to Management and the Engagement Manager.
7. Develop advanced audit skills and begin developing risk assessment and project management skills
8. Deepen knowledge of the organization, operations, policies and procedures (including banking laws and regulations) under which Truist operates.
9. Create work papers in line with Truist Audit Services procedures and documentation requirements.
10. Work independently with minimal oversight to ensure work is completed on time and within deadlines.
11. Receive constructive feedback and apply to future assignments.
**QUALIFICATIONS**
**Required Qualifications:**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in accounting, business or related field or equivalent education and related training or experience.
2. Four to six years of banking, auditing or other relevant experience related to area of responsibility.
3. Good decision-making skills.
4. Strong knowledge of audit principles, practices, and methodologies including risk assessment, and audit documentation.
5. Good aptitude for learning analytical, audit and/or facilitation skills.
6. Ability to grasp the underlying concepts in complex information.
7. Ability to identify root causes of problems.
8. Ability to formulate solutions based on a synthesis of information.
9. Proficiency in computer applications, such as Microsoft Office software products.
10. Ability to manage multiple priorities of varying complexities.
11. Ability to work independently with minimal oversight.
**Preferred Qualifications:**
1. Possess appropriate professional certification or be a certification candidate (CIA and/or CPA).
2. Possess knowledge of Truist Audit Services audit software and business specific software.
3. Capital Planning experience/knowledge
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law (**************************************************************************************************
E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf)
IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
$81k-109k yearly est. 15d ago
Business Unit Risk Advisor Leader - Cybersecurity
Truist 4.5
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf)
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
The Business Unit Risk Advisor Leader I leads risk activities within Cybersecurity and serves as a subject matter expert responsible for effectively and proactively identifying, mitigating, and managing risks within an assigned line of business. This position will be responsible for leading a team of risk professionals to support the execution of enterprise risk programs and focusing with the business on existing and emerging risks. Responsible for supporting strong risk management practices in alignment with the firm's risk appetite and the assigned business unit's strategic & financial plan. Partners directly with division leadership to provide credible challenge, oversee programmatic execution of risk activities, and support a sustainable control environment.
**Essential Duties and Responsibilities**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Engage in risk management activities with the line of business, proactively identifying existing and emerging risks, evaluating the significance of the risks, and providing support in managing acceptance or mitigation of the identified risks.
2. Lead a team of risk advisors responsible for executing the responsibilities of various operations and enterprise risk programs in accordance with the program requirements (Ie: Risk control self-assessments, issues management).
3. Assist business line leadership with identifying, assessing, controlling, mitigating, and communicating risks associated with business processes and decisions. Provide oversight and governance to the assigned business unit regarding its control environment.
4. Support the business in the development of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs).
5. Provide risk management support and oversight for change activities (both business and regulatory change).
6. Provide oversight and support for open risk, audit, and regulatory issues. Evaluate the root cause, the corrective action plans, and work with business partners and advisor team to successfully implement and document remediation.
7. Support the business for all audit and regulatory exam engagements.
8. Communicate with assigned business unit's leadership regarding activities, trends, and events pertaining to risk, regulatory, audit and loan review activities. Promote various risk initiatives and their supporting metrics.
**Qualifications**
**Required Qualifications:**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Business, Finance or science/academic field, or equivalent education and related training or experience.
2. 10+ years of risk management experience in financial services or related field.
3. 8+ years of leadership experience.
4. Subject matter expertise in assigned/specified line of business.
5. Broad risk and regulatory knowledge with an emphasis on: Credit, Market, Liquidity, Compliance, Operational, Reputation and Strategic Risks.
6. Strong leadership and communication skills.
7. Ability to think critically and strategically, multi-task, and drive change.
8. Strong quantitative, governance, and analytic abilities.
9. Ability to provide effective challenge to senior leaders and business partners.
10. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
11. Ability to travel, occasionally overnight.
**Desired Qualifications**
1. Experience with Infrastructure Security and Identity and Access Management platforms
2. CISSP, CISM, CRISC certifications
3. Experience with control Automation and reporting
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law (**************************************************************************************************
E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf)
IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
$90k-139k yearly est. 26d ago
Divisional Chief Architect - Enterprise Solutions
Truist Financial Corporation 4.5
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Leads enterprise architecture (EA) teams dedicated to delivering architecture-guided business outcomes for Enterprise Solutions through architecture transformation, automation, management and governance capabilities including: :
* Responsibility for development, management, and updates to Enterprise Solutions to target state architectures to enable the divisions' strategic plans and business objectives.
* Accountability for Enterprise Solutions architecture governance and control function responsibilities including conduct of CSBB architecture reviews and approvals with an increasing focus on automation through architecture-as-code implementation.
* Strategic goal realization in Enterprise Solutions through developing, instantiating, and maintaining Reference Architectures for utilization within CSBB and across Technology Delivery & Operations (TD&O).
* Leadership of Enterprise Solutions aligned solution architecture capabilities enabling end-to-end product line architecture consistency and integration implementing standard architectures enabling scalability and reuse.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Work with divisional technology leaders to evaluate the capabilities required for and implications of strategic planning (e.g., significant changes to architecture) on the divisions' and Truist's overall technology landscape.
2. Lead and manage technology division centered architecture governance and control activities including architecture working groups and timely fulfillment of EA Service Requests and EA Design Approvals.
3. Design target state architectures to accommodate technology changes in a way that maximizes value across function, cost, and risk while minimizing issues associated with changes.
4. Display strong thought leadership in pursuit of modern architecture principles and technology modernization while driving continuous improvement to minimize technical debt.
5. Manage teams of enterprise architects and solution architects across multiple technology delivery portfolios including goal setting, regular feedback, and annual review processes.
6. Develop enterprise architect talent through mentoring of existing architects, identification of emerging architects, and onboarding of strong experienced, architects.
7. Develop solution architect talent from onboarding through career evolution toward becoming enterprise architects or pivoting toward solution delivery leadership.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree in STEM or Business, or equivalent education and related training
2. Twenty-five years of architecture/design/delivery experience which includes ten years of enterprise architecture experience or fifteen years' solution architecture experience in technology with a minimum of ten years in the banking/financial services domain
3. Comprehensive experience with various architectural domains such as application, data, infrastructure, security, and integration
4. Demonstrated experience leading development of strategic technology direction and architecture vision for a large organization
5. Experience in developing technology target state and roadmaps that align to Short- and Long-term business goals
6. Ten years of previous management experience
7. Skilled in providing mentorship to senior architecture leaders
8. Strong grasp of value creation and business capability models
9. Demonstrated ability to drive decisions
12. Strong analytical and broad architectural skills
13. Strong verbal and written communication skills
14. Strong negotiation/facilitation skills (both internally and with external Vendors)
15. Significant knowledge of current and emerging architecture principles, methodologies, and tools
16. Demonstrated competency in strategic thinking with ability to differentiate feasible from academic solutions
17. Demonstrated thought-leadership skills with the ability to translate high-level business planning information into application needs/solutions
18. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
19. Ability to travel, occasionally overnight
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
$132k-181k yearly est. 10d ago
Compliance Manager
Truist Financial Corporation 4.5
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Wealth and Fiduciary Compliance Manager serves in an advisory capacity to Truist Bank's personal and institutional trust and investment management businesses. This individual coordinates with a team of compliance professionals to ensure appropriate compliance risk oversight is in place for assigned business units and/or functions. Coordinates and executes compliance risk management activities to reasonably ensure compliance with the Enterprise Compliance Management Policy and Framework. The successful candidate will be proactive, detail oriented and have excellent communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Lead and develop a compliance program/function which may include leading a team.
2. Provide leadership and communicate effectively with senior management and legal staff, as necessary, to ensure awareness of regulatory issues and updates.
3. Work closely with senior management to establish an appropriate compliance culture throughout the organization.
4. Oversee the efforts of business units and other risk areas in the development and implementation of policies, procedures and processes to minimize compliance risks.
5. Aggregate and review Risk Committee materials across team to ensure appropriate evaluation of program effectiveness and stated compliance risk is communicated to leadership.
6. Communicate with management and regulators with respect to compliance risk management activities and regulatory examinations.
7. Collaborate across internal team to implement strategies and methods related to the compliance risk management framework within the organization, including quality assessments, key risk, and performance measurement data, along with oversight monitoring and mitigation strategies.
8. Partner with LOB leaders and other senior Truist teammates to execute on key strategic initiatives for the company, providing counsel and oversight in a collaborative, business savvy and team-first manner.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Business, Economics, Finance, or Accounting, or an equivalent combination of education and work experience
2. Ten years of financial institution experience
3. Eight years of direct experience in compliance
4. Advanced knowledge, ability and expertise in compliance and a broad understanding of financial services
5. Demonstrated experience with regulatory agencies, requirements, and/or regulatory compliance
6. Solid understanding of risk management processes and risk analysis
7. Strong communication skills, both verbally and written, and the ability to communicate and interact with all levels of management
Preferred Qualifications:
1. MBA, Juris Doctorate or other advanced degree
2. Ten years of compliance experience, with five years at medium to large financial institution
3. Prior supervisory or management experience
4. Certified Regulatory Compliance Manager (CRCM)
5. Direct experience with trust and investment management business lines, whether in first, second or third line of defense.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
$84k-116k yearly est. 15d ago
Centralized Loan Originator
Truist Financial Corporation 4.5
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Responsible for the sales and marketing of Truist Mortgage Loan products in an inbound and outbound "call center" environment within bank policies and procedures as well as consistent, effective referrals of mortgage clients for other bank services, including the qualifying package of services, and insurance products.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Execute effective mortgage sourcing plans and strategies through internal Truist referrals, inbound client inquiries, outbound mortgage phone sales, and other sales activities to meet or exceed agreed upon personal mortgage production goals and pre-set minimum standards.
2. Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well as secondary market investor's guidelines utilized by Truist.
3. Adhere to and comply fully with any and all Truist policies and procedures related to internal and external rules and regulations, particularly those established by State and Federal law.
4. Provide mortgage clients sound mortgage advice based on a full understanding of client needs as well as Truist Mortgage products and their benefits.
5. Consistently execute on Truist's referral process by introducing mortgage clients to other bank
solutions for deepening client opportunities.
6. Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined
through quality control or post-closing review.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Good organizational skills
2. Excellent attention to detail
3. High sense of urgency in following up with clients and teammates throughout the loan process
4. Excellent written and verbal communication skills
5. Demonstrated interpersonal and negotiation skills
6. Strong sense of teamwork and mutual respect
7. Demonstrated positive, helpful, proactive attitude
8. Demonstrated ability to set priorities and meet deadlines
9. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
10. Ability to travel, occasionally overnight
11. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS acceptable background check
Preferred Qualifications:
1. Two years of experience in banking and/or lending environment with basic knowledge of residential property types or completion of sales focused training program
2. Basic understanding of residential mortgage types
3. Bachelor's degree in Business, Marketing, Accounting, or related studies or equivalent financial sales experience.
4. Completion of elective training curriculum in Mortgage Lending
5. Prior mortgage sales contact center experience
6. Proficiency in a second language
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting/Standing/Walking/Bending/Lifting
Sitting (if checked, indicate frequency)
Constantly (More than 50% of the time)
Standing (if checked, indicate frequency)
Occasionally (Less than 25% of the time)
Walking (if checked, indicate frequency)
Occasionally (Less than 25% of the time)
Bending (if checked, indicate frequency)
Choose an item.
Lifting (if checked, indicate pounds)
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
$33k-51k yearly est. 16d ago
Associate Infrastructure Engineer
Truist Financial Corporation 4.5
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
We are seeking a highly skilled Windows Server Engineer to join our Infrastructure & Operations team. The ideal candidate will have deep expertise in the Windows Server Operating System, strong PowerShell scripting abilities, and hands on experience performing in place upgrades and standardized server build procedures. This role requires a detail oriented engineer passionate about automation, system reliability, and delivering high quality platform services.
For this opportunity: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)
This position is office-centric 5 days a week in one of the following offices. (Greensboro, NC, Atlanta, GA, Charlotte, NC, Raleigh, NC, RichmondVA or Wilson, NC.)
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for moderately complex issues.
2. In this capacity, performs programming and debugging activities.
3. Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
4. Analyzes and observes trends with technical issues and provides input to developing long-term improvements.
5. Documents all relevant end-user interactions and steps taken to resolve incidents.
6. Has occasional contact with end-users.
7. Communicates status of issue resolution to internal customers.
8. May engage and manage external vendors.
9. Applies an understanding of key business processes and practical experience to solve a range of straightforward problems.
10. Analyzes possible solutions using experience, judgment and precedents.
11. Works under moderate supervision.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and two years of experience in application support or development or an equivalent combination of education and work experience.
2. Knowledge in information systems and ability to apply that knowledge in practice.
3. Ability to manage competing priorities.
4. Ability to solve problems in straightforward situations by analyzing possible solutions using experience, judgment and precedents.
5. Experience participating in IT projects.
6. Ability to communicate complex information in straightforward situations.
Preferred Qualifications:
1. Bachelor's degree and three years of experience.
2. Banking or financial services experience.
3. 3 to 5+ years of hands‑on experience administering Windows Server OS in enterprise environments.
4. Strong proficiency in PowerShell scripting for automation and systems administration.
5. Demonstrated experience performing in‑place upgrades and system migrations.
6. Solid understanding of server build standards, imaging, and lifecycle management.
7. Experience with Nutanix (AHV, Prism, cluster management).
8. Exposure to infrastructure automation frameworks (e.g., DSC, Ansible, Terraform).
9. Experience with ServiceNow for incidents, change, problem, and CMDB processes.
10. Understanding of virtualization technologies (Hyper‑V, VMware).
11. Experience managing and support Windows Server environments (2012 R2-2022).
12. Strong troubleshooting skills related to performance, reliability, and security issues.
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Frequently (25% - 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America) Please review the following job description:This position has primary responsibility for performing routine and non-routine operational duties in support of Consumer Indirect Lending. This may include document verification, product cancellation and post-closing. May also be responsible for compliance, data entry, record keeping, research, client service, and/or account reconciliation. Requires in-depth knowledge of consumer lending and related products.
will work 5 days onsite, to be filled only at posted location
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Maintain a working knowledge of established departmental policies and procedures, system applications, and corporate bank policies as they pertain to job assignments.
2. Work assigned tasks in priority as established by leadership.
3. Respond in a timely manner and effectively process basic to moderate requests, inquiries, and proposals received from both external and internal clients. Escalate unresolved issues as needed to leadership for guidance and resolution.
4. Document and communicate efforts accordingly with third parties and leadership.
5. Review assigned reports and work queues to provide optimal client service and reduce risk exposure.
6. Research, resolve, and document inquiries based on working knowledge of various third party vendors.
7. Follow-up with clients, dealerships, providers, and other third parties to ensure product cancellations and refunds are received and processed in a timely manner.
8. Ensure settlement proposals are in compliance with established policies and procedures.
9. Review and map rebates received on a daily basis.
10. Use multiple systems, recording information, importing/entering data, and maintaining records using considerable knowledge of department policy and procedures.
11. Interacts professionally with dealers, clients, and other vendors to obtain missing or invalid information and documentation; obtains and reviews documentation for accuracy.
12. Resolve complex client issues using multiple resources and records.
13. Prepare and distribute specialized and/or complex documents.
14. Researches, reviews, and reconciles GL account reports in a timely manner limiting the amount of loss.
15. Processes the appropriate GL transactions when necessary.
16. Deposit and process checks in a timely manner to adhere to compliance policies.
17. Considered a subject matter expert on operational issues related to process or function. Acts as escalation point for less experienced specialists for complex issues or transactions, providing training and support as needed.
18. Optimize efficiency by interpreting operating policies and procedures, identifying opportunities for process enhancements, and recommending changes to supervisor or manager.
19. Assist with training and ongoing coaching of less experienced document control specialists, provide input to management on staff performance.
20. Act as an advisor to less experienced team members when handling more difficult accounts and client calls.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Strong organizational skills and the ability to handle multiple tasks under tight time constraints
2. Proficiency in reviewing loan documentation and product contracts
3. Intermediate consumer lending knowledge
4. Knowledge of consumer loan systems
5. Knowledge of basic accounting principles
6. Post-Secondary education, or equivalent work experience
7. Prior experience or knowledge of consumer indirect lending regulatory requirements or related lending experience.
8. 4 years of experience in credit operations, loan consultation, or administration
9. 4 Demonstrated effective verbal and written communication skills for the purpose of explaining the loan process, exceptions and associated documentation to internal, external clients
Preferred Qualifications:
1. Bachelor's degree or equivalent work experience
2. Experience in lending components including documentation, approvals, exceptions and administration
3. Microsoft Office (Excel, Word and PowerPoint)
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
$37k-60k yearly est. Auto-Apply 2d ago
Kubernetes Application Onboarding Specialist
Truist Financial Corporation 4.5
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
We are seeking a skilled Kubernetes App Onboarding Specialist to join our dynamic team. The ideal candidate will have extensive experience in deploying and managing applications on Kubernetes/OpenShift platforms, ensuring seamless integration and operation within our multi-tenant environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Develop customized coding, software integration, perform analysis, configure solutions, using tools specific to the project or the area.
2. Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing.
3. Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production.
4. Build in and maintain security controls and monitoring in support of company standards.
5. Typically lead moderately complex projects and participate in larger, more complex initiatives.
6. Solve complex technical and operational problems. Act as a resource for teammates with less experience
7. May oversee the work of a small team.
8. In an Agile environment: Responsible for delivering high quality working software and automating manual/reusable tasks working directly, and engage with, the business from the beginning of the design work. Leverage continuous engineering practices to deliver business value regarding effectiveness of the design. Actively participate in refining user stories. Responsible for design, developing, and maintaining automated unit testing, and supporting integration and functional testing. Responsible for providing automated monitoring capabilities, providing warranty support, and providing knowledge transfer to production support. Develop code in accordance with the acceptance criteria established by the Product Owner.
QUALIFICATIONS
Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's Degree and four to seven years of experience or equivalent education and software engineering training or experience
2. In-depth knowledge in information systems and ability to identify, apply, and implement IT best practices
3. Understanding of key business processes and competitive strategies related to the IT function
4. Ability to plan and manage projects and solve complex problems by applying best practices
5. Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information
Preferred Qualifications:
1. Minimum of 1-3 years of direct experience in Kubernetes or similar container orchestration technologies.
2. Minimum of 1-3 years of experience with container creation and support.
3. Proficient in application deployment strategies on Kubernetes/OpenShift.
4. Expert in authoring CI/CD pipelines, preferably using tools like Jenkins, GitLab CI, or ArgoCD.
5. Comfort with Helm, able to write and modify existing Helm charts and their values files
6. Deep understanding of Kubernetes/OpenShift objects (Pods, Services, Deployments, ConfigMaps, Secrets, etc.) and appropriate use cases.
7. In-depth knowledge of Security Context Constraints (SCCs) and their implementation.
8. Experience in managing applications on multi-tenant Kubernetes clusters.
9. Comfortable with editing and scripting YAML/JSON configurations.
10. Expertise in ensuring high availability of applications within Kubernetes.
11. Familiarity with Kubernetes-native storage solutions (e.g., Persistent Volumes, CSI drivers).
12. Intermediate level understanding of how to build container images from enterprise environments.
13. Intermediate development skills for debugging purposes to distinguish between application and infrastructure issues.
14. Comfort working in a highly secured enterprise environment.
15. Service accounts, bastion hosts and other processes will be part of daily life.
16. Experience working with Skopeo / Podman for image management.
17. Experience with monitoring and logging solutions like Prometheus, Grafana, Dynatrace, Splunk, OpenTelemetry, etc. Application right-sizing.
18. Knowledge of service mesh technologies like Istio or Linkerd for microservices management.
19. Understanding of network policies and ingress controllers in Kubernetes and routes on OpenShift.
20. Comfortable working with APIs.
21. Experience using AI to generate initial drafts of Kubernetes YAMLs, Dockerfiles, CICD Pipelines, documentation, and other deliverables. 22. Also, an eye for noticing when other use it to check they have done their due diligence.
22. Skills in container runtime environments like Docker or CRI-O.
23. Familiarity with cloud provider Kubernetes services (AWS EKS, Google GKE, Azure AKS).
24. AWS Application on-boarding experience (EKS, ECS specifically)
25. Basic knowledge of Terraform
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
$94k-135k yearly est. 24d ago
Business Performance & Metrics Strategist
Truist Financial Corporation 4.5
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Business Performance & Metrics Strategist serves as the centralized owner of the Truist Care Center's executive business performance narrative. This role is responsible for translating enterprise and operational performance data into clear, compelling insights for Executive leadership, including weekly, monthly, and quarterly updates to C-suite executives and, as needed, the Board of Directors. The strategist establishes and maintains a single source of truth for performance metrics and Executive-level dashboards, ensuring consistency, accuracy, and strategic alignment across all outbound communications. Through strong executive storytelling, advanced analytics, and modern reporting tools, this role enables data-driven decision-making and drives transparency, accountability, and performance excellence across the Care Center.
For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)
This position is office-centric 5 days a week in one of our Truist hubs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Independently lead Enterprise Tech business operations projects or business analytics use case execution, including collaboration with stakeholders to define requirements, as well as delivery of finished project to meet agreed success criteria.
2. Mentor technical practitioners supporting ET performance reporting and business analytics efforts. Guide the team on the methods and tools to support business reporting, in accordance with Truist data management standards.
3. Maintain division performance measure business definitions and calculation logic.
4. Execute performance management status routines, including collecting monthly performance results and action plans.
5. Prepare materials for reporting of performance results and related action plans through processes defined for the business unit.
6. Identify and implement Continuous Improvements to create efficiencies in the running of the organization (including creation and maintenance of polices, standard operating procedures, and/or job aids, and process automation).
7. Establish and maintain relationships with key stakeholders and partners.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and/or equivalent experience and related training
2. Experience with Program Management or Project Management (very large initiatives with multiple Project Managers)
3. Proven experience in a leadership role overseeing business operations within a technology organization.
4. Extensive experience managing multiple highly complex simultaneous projects involving cross-functional project teams within budgetary and schedule constraints.
5. Exceptional financial acumen with experience managing budgets and financial tracking.
Proficiency in data analysis, reporting, and executive-level presentations that can be tailored to meet a broad range of audience and levels.
6. Strategic thinker with a demonstrated ability to align operational efforts with broader business objectives.
7. Extensive understanding of Project Management principles, agile methods and techniques.
8. Requires advanced technical and business knowledge in policy development.
9. Outstanding analytical skills with attention to detail. Outstanding documentation, organization, time management, and problem-solving skills.
10. Ability to build consensus with technology and business teams in order to work through others in achieving desired results and objectives.
11. Knowledge of the appropriate application of data and analytics capabilities, such as visualization and data science tools.
12. Flexibility in response to change.
13. A detailed understanding of business. Retail background a plus. Extensive diplomacy and conflict resolution skills.
14. Sound team building and interpersonal skills required to effectively manage a multi-faceted project throughout the deliverable process
15. Exceptional problem-solving skills: able to anticipate technical and project barriers and adjust approach based on research and experience. General knowledge of several major and related systems and how they are integrated
PREFERRED SKILLS:
* Executive storytelling: Previous experience crafting C-suite and Board-ready performance narratives.
* Dashboard mastery: Advanced expertise in designing executive-level KPI dashboards and visual insights.
* PowerPoint & Excel expert: Ability to create Executive level presentations, models, and automated reports.
* AI & GenAI fluent: Leverages AI to accelerate insights and reporting.
* Single source of truth: Previous experience with establishing governance to formulate a consistent, aligned narrative with the appropriate control points.
* Narrative control point: Ensures consistent, aligned outbound messaging.
* Strategic mindset: Connects metrics to enterprise priorities and outcomes.
* Executive presence: Communicates with confidence and discretion.
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Occasionally (Less than 25% of the time)
Walking
Occasionally (Less than 25% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
$59k-98k yearly est. 11d ago
Merchant Services Sales Consultant - Commercial
Truist 4.5
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf)
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Identify and develop Merchant Services sales opportunities in an assigned market. Deliver consultative sales approach by helping business clients assess their payment processing needs and delivering solutions that address those needs. Actively work with assigned team to generate opportunities in support profitability and growth initiatives. The target market is specialized with varying sized client revenue.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Executes sales plan, develops strong partnership and collaboration with line of business and other internal partners to identify and drive client and prospect sales opportunities to achieve/exceed revenue and portfolio growth objectives for assigned client portfolio.
2. Fosters relationships with bankers and product partners to collaborate on opportunities and engage in strategic client planning.
3. Focus on new business development by selling payment processing solutions to existing clients and prospects with proactive market engagement. Consult with clients to identify payment processing needs and deliver a comprehensive solution to address.
4. Participates in the development of detailed relationship plans for clients/prospects within assigned client group to identify key retention and new client acquisition opportunities
5. Responsible for providing client working capital services and solutions specifically focused on receivables,
6. Adheres and follows all applicable policies and procedures. Proactively escalates issues and risks to leadership's attention
7. Ability to consult with a client through various methods of communication in an effective manner (ex. In person, email, voicemail, Virtual Meeting, etc.).
8. Responsible for accurate reporting of sales efforts, sales effort progression and sales revenue
**QUALIFICATIONS**
**Required Qualifications:**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or an equivalent combination of education and related work experience
2. Proven experience with financial or payments products and/or services
3. Ability to present and communicate effectively and confidently
4. Proven experience working across departments, lines of business within large financial organizations
5. Keep a growth mind set to adapt and resolve escalating complex issues
6. Must be able to travel
**Preferred Qualifications:**
1. Master's degree in Business, Marketing, Finance, Computer Science, or a related field of study
2. Relevant banking experience through previous employment or training programs
3. Industry certifications relating to Merchant Services
4. Formal sales training
5. 3+ years of sales experience of financial or payments products and/or services
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law (**************************************************************************************************
E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf)
IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
$62k-102k yearly est. 60d+ ago
Universal Banker - Crater Road
Truist 4.5
Truist job in Petersburg, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf)
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. Two years of teller or cash handling or client service experience
3. Six months of client relationship building or sales experience
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
6. Ability to multi-task under time constraints
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
1. One year of client relationship building or sales experience
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention
3. Experience with sourcing and prospecting for new clients and client relationship building
4. General understanding of bank operations, policies and procedures
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law (**************************************************************************************************
E-Verify (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/E-Verify\_Participation\_Poster-17**********1.pdf)
IER Right to Work (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/IER\_RightToWorkPoster-17**********8.pdf)
$32k-39k yearly est. 22d ago
Learn more about Grandbridge Real Estate Capital jobs