Regulatory Data Assessment Analyst - Conformance.
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)
Research regulatory requirements (FFIEC 031, FR Y-9C, FR Y-14M/Q/A, FR 2052a) and develop test cases with clear pass/fail scenarios to test reporting logic and data for conformance with the requirements and identify data quality issues. Develops SQL and SAS queries to implement test cases, analyzes results, and documents findings in an audit-ready manner. The analyst collaborates with stakeholders to review results and communicate issues, support remediation, and contribute to continuous improvements and expansion of testing processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Research and interpret regulatory requirements and instructions to inform testing activities.
2. Review reporting logic and system code for alignment with regulatory requirements.
3. Based on regulatory requirements and logic review, develop structured test scripts and design test cases with clear Pass and Fail scenarios to validate data accuracy and identify data quality issues.
4. Write and execute SQL and SAS queries to perform data validation and
confirm results.
5. Analyze and interpret test results, identify issues, and escalate findings as
appropriate.
6. Document results and observations in a clear, detailed, and audit-ready
manner.
7. Engage with stakeholders to review results and communicate findings.
8. Contribute to process improvements to enhance testing accuracy,
consistency, and efficiency.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and zero to four or more years of experience in a quantitative field such as Finance, Mathematics, Analytics, Data Science, Computer Science, or Engineering, or equivalent education and related training
2. Exhibit understanding of statistical methods, including a broad understanding of classical statistics, probability theory, econometrics, time-series, and primary statistical tests
3. Familiarity with linear algebra concepts for optimization, complex matrix operations, eigenvalue decompositions, and principal components; working knowledge of calculus/differential equations, with understanding of stochastic processes
4. Demonstrate understanding of data cleansing and preparation methodologies, including regex, filtering, indexing, interpolation, and outlier treatment
5. Strong familiarity with data extraction in a variety of environments (SQL, JQuery, etc.)
6. Working knowledge of Hadoop, Pig, Hive, and/or NoSQL, Spark
7. Experience in managing multiple projects with tight deadlines in a collaborative environment
Preferred Qualifications:
* Strong knowledge of regulatory reporting requirements, (FFIEC 031, FR Y-9C, FR Y-14M/Q/A, FR 2052a).
* Proficiency in SQL and SAS for data validation and test case execution.
* Experience in conformance or data quality testing, including test case development and execution
* Ability to interpret requirements and translate requirements into SQL or SAS queries
* Strong analytical and problem-solving skills with a high attention to detail.
* Ability to work independently with minimal supervision.
* Effective communication skills with the ability to clearly present findings to stakeholders.
Core Competencies
* Regulatory Reporting (FFIEC 031, FR Y-9C, FR Y-14, FR 2052a)
* Conformance Testing & Data Validation
* SQL & SAS Development
* Reporting Logic & Conformance Review
* Data Analysis & Documentation
* Stakeholder Collaboration
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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Platform Services Product Manager
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
We are seeking a Platform Services Product Manager to define and lead the product strategy for internal platform capabilities that enable engineering velocity, operational resilience, and developer self-service across the enterprise. This is not a traditional product role-it is a pivotal leadership position that shapes the internal developer experience and the foundational building blocks that power our digital business.
This role sits at the center of a complex, federated engineering ecosystem and is responsible for managing platform services as first-class internal products. These include infrastructure orchestration, CI/CD pipelines, observability tooling, secrets and identity management, service mesh frameworks, policy-as-code controls, and other mission-critical capabilities. You will define what excellence looks like in these domains-not only in terms of technical delivery, but in how they are consumed, measured, governed, and evolved.
You will partner with engineering, architecture, security, risk, compliance, and operations leaders to identify systemic friction points, prioritize product investments, and build scalable, secure, and user-centric capabilities. Just as critically, you will work directly with internal users-developers, SREs, testers, and DevOps teams-to deeply understand their needs and deliver platform solutions that are reliable, intuitive, and impactful.
This role requires a blend of technical fluency, product discipline, and strategic foresight. You must be comfortable operating across abstraction layers-from Kubernetes clusters and Terraform modules to API interfaces and onboarding flows. You should be able to translate enterprise challenges into cohesive roadmaps, manage competing priorities, and align delivery to meaningful engineering and business outcomes.
Equally important, the Platform Services Product Manager will help instill a product culture within a platform organization-one that emphasizes customer empathy, measurable outcomes, product-market fit, and long-term sustainability. You will help mature the way our internal platforms are planned, governed, versioned, marketed, and supported-ensuring that engineering teams across the enterprise are building on a strong, secure, and frictionless foundation.
This is a high-leverage opportunity for a strategic thinker and hands-on executor to transform how platform services are delivered, consumed, and valued in a complex enterprise environment
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Product Strategy & Vision
* Define and evolve the strategic roadmap for internal platform services (e.g., compute, orchestration, CI/CD, secrets management, service mesh, observability, automation).
* Translate business, engineering, and compliance needs into product vision, outcomes, and backlogs.
* Serve as the voice of the customer (internal developers, operators, and security teams) to ensure platform capabilities solve real problems and accelerate value delivery.
Execution & Delivery
* Own and prioritize the platform backlog in partnership with engineering and architecture leads.
* Drive discovery, POCs, pilot programs, and full lifecycle rollout of new services or capabilities.
* Ensure internal platform products are secure-by-design, observable, compliant, and easy to adopt.
Adoption & Experience
* Define and monitor key KPIs (e.g., adoption rates, time to value, platform NPS, DevEx metrics, cost efficiency).
* Partner with enablement, docs, and DevRel teams to deliver onboarding experiences, golden paths, and self-service tooling.
* Lead intake, feedback, and prioritization forums with internal stakeholders to guide iterative improvements.
Governance & Operational Readiness
* Align platform services with risk, compliance, FinOps, and audit frameworks (e.g., NIST, FFIEC, ISO).
* Partner with SRE and operations to define SLAs/SLOs, incident readiness, and lifecycle deprecation plans.
* Ensure proper access controls, cost attribution, usage metering, and service ownership are in place.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and ten to twenty-five years related experience or equivalent combination.
2. Managed Technology or Technology Process Teams for more than ten years or teams of thirty or more technologists.
3. Excellent knowledge of technical management and data governance.
4. Knowledge of current trends in IT hardware and systems software field.
5. Database management skills with the ability to produce reports.
6. Familiarity with the support and troubleshooting of personal computers and tablet devices.
7. Analyze situations, evaluate alternatives, and implement robust solutions
8. Interpret guidelines and analyze information to adapt or modify processes in response to changing circumstances.
9. Duties may require non-routine analysis, research and follow-through
10. The position requires strong problem solving and analytical skills with the ability to work independently and exercise sound judgment
11. The ability to make commitments and be willing to be held accountable against them, organizing workloads to meet deadlines
12. Exhibit adaptability to accept or bring about change when needed
13. Strong written and verbal communication skills
14. The ability to excel in a team environment and advance overall team objectives
15. The ability to ensure customer satisfaction by delivering excellence in products and service
16. Ability to work and communicate with peers, vendors, internal staff, including software program leadership and others
17. Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion
18. Demonstrate sensitivity in handling confidential information
19. Formulate and clearly communicate ideas to others
20. Fluency in English
21. Financial responsibility may include working within a budget to complete projects, negotiating and contracting with vendors and assisting with budget development
22. Purchase equipment and supplies as provided for in the budget
23. Ability to manage personnel with little supervision
Preferred Qualifications:
* 8+ years of experience in product management, platform engineering, or developer tooling roles, with at least 3 years in platform-oriented environments.
* Strong understanding of platform domains such as:
o CI/CD pipelines (Jenkins, ArgoCD, GitHub Actions)
o Infrastructure automation (Terraform, Ansible, ServiceNow)
o Secrets and identity management (Vault, SSO, RBAC)
o Observability (OpenTelemetry, Grafana, Elastic, Splunk)
o Cloud & container orchestration (Kubernetes, OpenShift, AWS/Azure/GCP)
o API gateway/service mesh (Istio, Envoy, Kong, Apigee)
* Experience defining technical products at enterprise scale with complex stakeholder environments.
* Demonstrated ability to create roadmaps, define KPIs, run agile ceremonies, and partner deeply with engineering.
* Comfort working in highly technical environments, interpreting architecture diagrams, and translating engineering challenges into product decisions.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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Enterprise Program Lead - Server Refresh
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
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_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Experienced Technical Project Manager responsible for leading infrastructure initiatives with a focus on upgrading existing application infrastructure to the latest versions of operating system and database software. Leverage the project methods and guidelines to facilitate the planning discussions with each application to identify the appropriate approach and timeline. Closely monitor and drive the execution of each application in accordance with the established plan and thoroughly document progress including risks, issues, and decisions. Ability to clear roadblocks and impediments across matrixed teams.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Evaluate financial-technology and other emerging technology trends in the industry to identify opportunities that warrant consideration and potential investment by the CTO.
2. Stay abreast of business trends to identify existing and emerging enterprise gaps or opportunities; develop strategies to address gaps and take advantage of opportunities.
3. Establish principles, rules, standards and best practices for enterprise technologies, injecting these in the established architecture and project review processes.
4. Support strategic business transformation initiatives (Core Banking transformation, Enterprise Digital Strategy).
5. Develop business cases that effectively represent the business opportunity and the investments (people, funding, time) required to achieve the enterprise value.
6. Effectively communicate technology and business enablement future-state recommendations to a variety of audiences (from Board level/Executive Management to technologists to end-users) such that it engenders buy-in and active support.
7. Establish framework for identifying broad architecture strategies, choices and standards.
8. Identify future Truist transformation needs.
9. Develop and leverage a network of external business partners, academics and technology thought leaders to ensure Truist positioned for the digital future.
10. Collaborate with the broader Truist architecture community and provide input into Information Technology (IT) strategies and Architecture standards.
11. Provide influential leadership that supports insightful decision-making, effectively aligns technology capabilities with business needs.
**QUALIFICATIONS**
**Required Qualifications:**
1. Bachelor's degree in Business, Management, or Management Information Systems-related field, or equivalent education and related training
2. Fifteen to twenty years of progressively responsible leadership experience in technology;
3. Fifteen to twenty years of experience in technology strategy and/or architectural domains
4. Comprehensive experience with various architectural domains such as application, data, infrastructure, security and integration
5. Broad understanding of technology, architectural and strategic-planning concepts
6. Ability to identify and translate enterprise-level needs into technology plans/business solutions
7. Ability to interact effectively with Executive Management
8. Strong interpersonal, collaboration and communication skills
9. Ability to think and act strategically
10. Substantial experience as a senior-level and effective negotiator (internal and external negotiations)
11. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
**Preferred Qualifications:**
1. Master's degree in Business or IT
2. Engage with application teams to assess current infrastructure state and determine best remediation approach
3. Monitor and drive activities for existing planned upgrades to ensure engineering and application teams are meeting deadlines
4. Ability to balance multiple priorities
5. Ability to solve problems by leveraging past experiences and knowledge through partnership with applications and operations
6. Demonstrated effective verbal and written communication skills for the purpose of providing and explaining project information and status to management, staff, and vendors
7. Share lessons learned and proposed improvements with leadership and peers to allow for continuous process improvements across team
8. Ability to keep calm under pressure and drive your teams during difficult situations
9. Ability to follow predefined processes and procedures, but ability to identify situations where the team needs to be adaptable to be successful
10. Experience managing (not doing) infrastructure installations, upgrades and decommissioning is a must
11. Must understand the domain and the work
12. Assume 8+ years' experience as Infrastructure PM
**OTHER JOB REQUIREMENTS / WORKING CONDITIONS**
**Sitting**
Frequently (25% - 50% of the time)
**Lifting**
Up to 25 lbs.
**Visual / Audio / Speaking**
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
**Manual Dexterity / Keyboarding**
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
**Availability**
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
**Travel**
Up to 25%
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
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Asset Disposition Specialist
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include escalated calls, payment negotiations, collaborate with vendors and internal business partners. Process required paperwork and use various tools and systems to help make decisions throughout the workflow.
requires minimum of 1 year experience in collections/default
Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Independently process accounts secured by collateral that are in varying stages of default to work towards resolution. Prepare, review and/or analyze department reporting.
2. Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties.
3. Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions.
4. Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc)
5. Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager.
6. Support departmental controls for process adherence and KRI results.
7. Evaluate accounts, system info and reporting to determine appropriate next steps
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma/GED
2. 1+ years of banking, default, and/or client services experience.
3. Ability to identify and resolve complex issues
4. Strong verbal, written and interpersonal skills, ability to work independently, and multi-task.
5. Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems.
Preferred Qualifications:
1. 1+ years Repossession, Foreclosure, or Default specific experience
2. 2+ years of banking, default, and/or client services experience
3. Higher level/secondary education, some college or Associates degree, etc.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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Head of AI Enablement - Truist Protection Services
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Head of AI Enablement is a senior technology leader responsible for designing and deploying enterprise-grade AI and GenAI solutions across Truist Protection Services. Reporting directly to the Chief Security Officer, this leader partners with business executives, product managers, and engineering teams to translate business requirements into scalable, production-ready AI applications that drive measurable value.
This role is hands-on and technically deep - blending engineering expertise in LLMs, agentic frameworks, and applied ML with the ability to engage directly with business stakeholders. The ideal candidate has built and deployed AI platforms or intelligent products in a technology-first environment, demonstrating fluency in system design, data architecture, and model integration.
Acting as both architect and catalyst, the Head of AI Engineering & Enablement leads cross-functional squads to develop prototypes, operationalize AI agents, and integrate cognitive capabilities into existing business platforms. They ensure solutions are built with security, ethics, and performance at scale, while establishing engineering patterns that accelerate adoption across all LOBs.
This role requires a rare combination of technical acumen, strategic agility, and executive presence-someone who can earn credibility with engineers and inspire confidence from business leaders. Candidates from technology or product companies are strongly preferred; those from financial services must demonstrate equivalent experience delivering engineered AI products, not program oversight.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Translate complex business requirements into engineered AI and GenAI solutions that deliver measurable business outcomes.
2. Architect and lead the development of LLM-based, agentic, and machine-learning systems that integrate with enterprise data and technology platforms.
3. Guide engineering teams in model development, fine-tuning, and deployment, ensuring performance, security, and compliance.
4. Build reusable frameworks, APIs, and components to accelerate AI adoption across product lines.
5. Partner directly with the TD&O Divisional Leaders and their engineering, product, and operations teams to identify high-impact use cases and embed AI capabilities into existing workflows.
6. Serve as a trusted engineering partner to business executives, translating strategic goals into technical blueprints.
7. Foster a builder culture rooted in experimentation, delivery, and responsible innovation.
8. Establish and enforce AI engineering standards-including model observability, version control, and performance telemetry in partnership with Enterprise Architecture and the Policy, Standards, Practices Governance team.
9. Stay ahead of emerging AI technologies, tools, and frameworks; continuously assess opportunities to integrate frontier capabilities.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Technical Expertise: Proven experience designing, deploying, and maintaining AI or GenAI systems in production-such as LLM-based solutions, agentic architectures, or advanced ML pipelines.
2. Engineering Leadership: 10+ years leading product, platform, or applied AI engineering teams in high-scale environments (e.g., cloud, SaaS, fintech, or large-scale enterprise systems).
3. Architectural Fluency: Deep understanding of modern AI infrastructure, including vector databases, model orchestration, RAG pipelines, and MLOps/DevOps integration.
4. Applied Business Translation: Ability to engage directly with business leaders to convert strategic goals into technical blueprints and deliver working solutions.
5. Ethical and Regulatory Awareness: Demonstrated knowledge of Responsible AI frameworks, model risk governance, and secure data management practices in regulated industries.
6. Communication and Influence: Ability to earn trust across senior leadership, from CIOs to product executives, by articulating AI's value in business terms.
7. Education: Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field (advanced degrees preferred) or equivalent experience.
Preferred Qualifications:
1. Prior experience at a technology or product company, leading AI platform or applied ML development at scale.
2. Hands-on experience with enterprise AI frameworks (Azure OpenAI, AWS Bedrock, LangChain, AutoGen, CrewAI, or similar).
3. Demonstrated success establishing AI engineering standards, reusable frameworks, or AI Centers of Excellence.
4. Experience delivering GenAI applications for customer engagement, operations, or risk functions in complex organizations.
5. Industry leadership through publications, open-source contributions, or conference presentations.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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Business Data Steward
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
Need Help? (https://pp-cdn.phenompeople.com/CareerConnectResources/prod/TBJTBFUS/documents/Career\_site\_FAQ-17**********0.pdf)
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
This role will be an office centric role working in one of the locations listed on the requisition.
Identifies business unit data critical business process and critical data elements in alignment with Enterprise Data Management and Governance established policies, standards, and procedures. Ensures data controls are implemented and maintained to effectively support the execution of business processes. Participates in domain working groups, best practices forums, and data management routines to stay informed of industry trends and support the accuracy and completeness of data through the supply chain.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Responsibilities include participating in definition and validation of a business critical process and the associated critical data elements (CDEs) that support them.
2. Business Metadata Management:
a. Onboard new CDEs that are specific to corresponding Business Unit or Corporate Group - collaborate with Technical Data Stewards.
b. Propose new CDEs and Data Domains to Data Domain Working Group for approval - collaborate with Data Domain Working Group.
c. Review assigned CDEs and their business metadata on an established frequency basis - collaborate with Metadata Center of Excellence (COE).
d. Discover and execute CDE change requests - collaborate with Metadata COE; Technical Data Stewards.
e. Submit CDE change requests for approval to Data Domain Working Group - collaborate with Data Domain Working Group, Metadata COE, and Technical Data Stewards.
f. Perform business process and traceability mapping - collaborate with Business Unit / Corporate Group representatives, Metadata COE and Technical Data Stewards.
g. Review trusted source assignments - collaborate with Technical Data Stewards.
3. Data Quality:
a. Define data quality rules and standards for corresponding Business Unit or Corporate Group.
b. May partner with Technical Business Stewards to enroll and implement Data Quality rules for corresponding Business Unit or Corporate Group into appropriate systems- collaborate with Technical Business Stewards.
c. Monitor Data Quality activities, track data issues and risks, and develop associated mitigation strategies for corresponding Business Unit or Corporate Group.
d. Resolve Data Quality Issues
4. Enterprise Metadata Repository / Metadata Catalogue:
a. Onboard new CDEs' related business metadata - collaborate with Metadata COE.
b. Update central metadata repository with business metadata content (business terms, definitions, classifications, and business and Data Quality rules) - collaborate with Metadata COE and Technical Data Stewards.
c. Review CDEs' metadata on an established frequency basis - collaborate with Metadata COE.
d. Discover and execute CDE metadata update requests - collaborate with Metadata COE.
e. Get CDE metadata change requests approved with Data Domain Working Group - collaborate with Data Domain Working Group.
5. Data Privacy, Security, Retention and Archiving:
a. Monitor data security for data elements for corresponding Business Unit or Corporate Group.
b. Report or escalate data privacy issues to Data Privacy Group - collaborate with Chief Privacy Officer and team.
c. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents - collaborate with Chief Privacy Officer and team.
d. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.
e. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards.
6. Data Sharing, Access Control and Data Transfer:
a. Define Data Privacy rules and align them with the Enterprise Privacy Policy in collaborate with Chief Privacy Officer
b. Participate in defining archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.
c. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents - collaborate with Chief Privacy Officer and team.
d. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.
e. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards
**QUALIFICATIONS**
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Equivalent combination of advanced education and related experience, which could include any combination of: 5 years of experience managing business processes or experience in technical-related decisions on the business side
2. Communications skills, including, negotiation/facilitation/presentation skills
3. Knowledge of current and emerging application software products and tools
4. Project management experience
5. Analytical and architectural skills
6. Ability to manage a high volume of internal client relationships
**Preferred Qualifications:**
1. Bachelor's or master's degree in business analytics, computer science, Information Technology, or a related field
2. Knowledge of Data and Analytics including emerging trends
3. Understanding of banking operations, risk management, and regulatory compliance
4. Excellent leadership, communication, and interpersonal skills
5. Familiarity with machine learning, data analytics, and artificial intelligence in financial institutions
6. Banking or financial services experience
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
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Asset Disposition Specialist
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
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_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include escalated calls, payment negotiations, collaborate with vendors and internal business partners. Process required paperwork and use various tools and systems to help make decisions throughout the workflow.
requires minimum of 1 year experience in collections/default
**Essential Duties and Responsibilities**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Independently process accounts secured by collateral that are in varying stages of default to work towards resolution. Prepare, review and/or analyze department reporting.
2. Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties.
3. Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions.
4. Maintain positive and professional working relationships between peers, manager, clients, internal partners, and vendors (attorneys, repo agents, etc)
5. Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager.
6. Support departmental controls for process adherence and KRI results.
7. Evaluate accounts, system info and reporting to determine appropriate next steps
**Qualifications**
**Required Qualifications:**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma/GED
2. 1+ years of banking, default, and/or client services experience.
3. Ability to identify and resolve complex issues
4. Strong verbal, written and interpersonal skills, ability to work independently, and multi-task.
5. Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems.
**Preferred Qualifications:**
1. 1+ years Repossession, Foreclosure, or Default specific experience
2. 2+ years of banking, default, and/or client services experience
3. Higher level/secondary education, some college or Associates degree, etc.
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
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Merchant Services Sales Consultant - Commercial
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Identify and develop Merchant Services sales opportunities in an assigned market. Deliver consultative sales approach by helping business clients assess their payment processing needs and delivering solutions that address those needs. Actively work with assigned team to generate opportunities in support profitability and growth initiatives. The target market is specialized with varying sized client revenue.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Executes sales plan, develops strong partnership and collaboration with line of business and other internal partners to identify and drive client and prospect sales opportunities to achieve/exceed revenue and portfolio growth objectives for assigned client portfolio.
2. Fosters relationships with bankers and product partners to collaborate on opportunities and engage in strategic client planning.
3. Focus on new business development by selling payment processing solutions to existing clients and prospects with proactive market engagement. Consult with clients to identify payment processing needs and deliver a comprehensive solution to address.
4. Participates in the development of detailed relationship plans for clients/prospects within assigned client group to identify key retention and new client acquisition opportunities
5. Responsible for providing client working capital services and solutions specifically focused on receivables,
6. Adheres and follows all applicable policies and procedures. Proactively escalates issues and risks to leadership's attention
7. Ability to consult with a client through various methods of communication in an effective manner (ex. In person, email, voicemail, Virtual Meeting, etc.).
8. Responsible for accurate reporting of sales efforts, sales effort progression and sales revenue
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or an equivalent combination of education and related work experience
2. Proven experience with financial or payments products and/or services
3. Ability to present and communicate effectively and confidently
4. Proven experience working across departments, lines of business within large financial organizations
5. Keep a growth mind set to adapt and resolve escalating complex issues
6. Must be able to travel
Preferred Qualifications:
1. Master's degree in Business, Marketing, Finance, Computer Science, or a related field of study
2. Relevant banking experience through previous employment or training programs
3. Industry certifications relating to Merchant Services
4. Formal sales training
5. 3+ years of sales experience of financial or payments products and/or services
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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CSBB Portfolio Planning Lead
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This will be an office centric role requiring working in the office five days per week in January 2026 at one of the locations listed on the requisition.
The Portfolio Planning & Operations team is broadly responsible for designing and delivering a holistic Consumer and Small Business Banking (CSBB) portfolio of strategic initiatives and operational imperatives that ultimately deliver on our enterprise objectives. This includes managing a broad portfolio of initiatives that span a variety of work-types (strategic, operational, risk / reg., core productivity, expense, and cost management). The team is critical to driving a comprehensive and collective portfolio of change initiatives, ranging from day-to-day operational changes to large multi-year investment projects. Seated at the top of the change funnel, this team is critical to determining what change initiatives are introduced to the portfolio, recommends timing and sequencing of our work, ensures sound business rationale and rigor to pressure test as well as validate business assumptions, and partners closely with key business leaders to deliver on the growth objectives for our portfolio.
Highly-motivated and strategic CSBB Portfolio Planning Lead to oversee and guide the development, resourcing, prioritization, execution, optimization, and delivery of our Consumer and Small Business Banking portfolio strategy to deliver our long-term holistic operational and strategic objectives. The CSBB Portfolio Planning Lead will work closely with executive stakeholders, cross-functional partners, and be responsible for leading junior teammates. Role is subject to change based on shifting business needs.
Essential Job Duties:
1. Support the development and maintenance of the comprehensive CSBB portfolio strategy aligned to the enterprise's 5-year strategic vision, objectives, and financial results.
2. Support the development and publishing of the CSBB Execution Roadmap as well as the CSBB Consolidated Portfolio to the Chief Consumer Banking Officer.
3. Support the portfolio optimization strategy, to ensure strategic / operational alignment, efficient resourcing, trade-off decisions, and balance of risk.
4. Monitor and report on the ongoing health of the CSBB Execution Roadmap and CSBB Consolidated Portfolio.
5. Partner with cross-functional stakeholders to foster strong relationships and deliver impactful outcomes.
6. Lead and delegate small to medium tasks to junior teammates.
7. Effective presentation skills and adequate executive presence.
8. Comfortable working with ambiguity and tight deadlines.
Required Qualifications:
1. Bachelor's Degree from an accredited university.
2. + 5 years of combined professional experience in Consumer Banking, Financial Services, Management Consulting, Product Management, Technology or other relevant field(s).
3. Proficient in Microsoft Office Suite (PowerPoint, Excel, Word, Visio, Project).
Preferred Qualifications:
1. + 7 years of combined professional experience in Consumer Banking, Financial Services, Management Consulting, Product Management, Technology or other relevant field(s).
2. + 2 years in a Strategic discipline.
3. + 2 years' experience in Financial Analysis.
4. + 2 years' experience in Strategic Planning.
5. + 3 years' experience in Management Consulting.
6. Strategic Road Mapping and / or OKR Framework familiarity.
7. Master's degree in business administration from a top-tier University.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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Legal Operations Business Consultant- Finance
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Legal Operations Business Consultant - Finance is responsible for supporting the financial management and operations within the Legal Department. This role involves analyzing legal spend, budgeting, planning, forecasting, and ensuring compliance with related policies and procedures. The ideal candidate will have strong analytical skills, a deep understanding of financial principles, and the ability to work collaboratively with various stakeholders.
The Legal Operations Business Consultant reports to the Legal Operations Manager of Enterprise Functions. The position will work closely with the Head of Legal Operations, Senior Legal Managers and the Chief Legal Officer.
* Role has in office expectations
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Conduct detailed financial analysis of the Legal Department's expenditures, including outside counsel and vendor costs. Identify trends, variances, and opportunities for cost savings.
2. Assist in the preparation of the overall Legal Departments and respective practice areas' budget and monthly forecasts. Monitor budget performance and analyze variances.
3. Partner with the Data Analytics Team to track and report on legal spend, providing insights to legal and finance leadership. Utilize dashboards and reports for effective spend management.
4. Collaborate with the procurement team and other stakeholders to establish budgets and advise on the financial impact of departmental expenses related to technology and legal-related vendors.
5. Prepare and present financial reports to the legal operations and finance teams. Ensure accurate and timely reporting in line with corporate guidelines.
6. Identify and implement process improvements in financial operations within the Legal Department. Work on automation and optimization of financial workflows.
7. Monitor financial activities within the Legal Department to comply with policies and internal controls.
8. Serve as primary contact with Finance and partner with other cross-functional teams to align on budget goals, spending initiatives, and reporting requirements.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Finance, Accounting, Business Administration, or a related field
2. 5 or more years of experience in financial analysis, budgeting, or a related role, preferably within a legal or corporate environment
3. Strong analytical skills with the ability to interpret complex data and provide actionable insights
4. Proficiency in financial software and tools, such as Excel, SAP, or other ERP systems
5. Excellent communication and presentation skills, with the ability to convey financial information to non-financial stakeholders
6. Solid organizational skills with attention to detail
7. Superb verbal and written communication skills
8. Ability to work within a large organization and collaborate and partner with cross-functional teams
9. Ability to interact effectively with people at all organizational levels of the firm and build strong relationships with internal stakeholders
10. Executive presence and ability to act as primary contact on assigned engagements
11. Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment
12. Strong attention to detail
Preferred Qualifications:
1. A relevant master's degree or professional certification (e.g., CPA, CFA) is a plus
2. 7 or more years of experience in financial analysis, budgeting, or a related role, preferably within a legal or corporate environment
3. Experience with legal spend management tools (e.g., eBilling, matter management systems)
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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ETL Developer (Software Engineer II)
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
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_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Are you passionate about turning data into actionable insights? We're looking for an ETL Developer who thrives in dynamic, enterprise-level environments and loves building scalable, high-performance data solutions.
In this role, you'll design and optimize ETL workflows that power critical business decisions. You'll work with cutting-edge technologies, including the Hadoop ecosystem, data processing frameworks, and large-scale integrations. Your expertise in extracting, transforming, cleansing, and loading data across diverse systems will ensure accuracy and reliability at every step.
You'll develop ETL mappings to move data seamlessly from source systems to data warehouses and data lakes, enabling advanced analytics and innovation. If you're detail-oriented, collaborative, and ready to tackle complex challenges in a fast-paced setting, we want to hear from you!
This is a full-time, onsite position (5 days per week) based in Atlanta, GA; Charlotte, NC; Raleigh, NC; Richmond, VA; Dallas, TX or Greensboro, NC.
**Essential Duties and Responsibilities:**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
+ Develop customized coding, software integration, perform analysis, configure solutions, using tools specific to the project or the area.
+ Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing.
+ Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production.
+ Build in and maintain security controls and monitoring in support of company standards.
+ Typically lead moderately complex projects and participate in larger, more complex initiatives. Solve complex technical and operational problems. Act as a resource for teammates with less experience
+ May oversee the work of a small team.
+ In an Agile environment: Responsible for delivering high quality working software and automating manual/reusable tasks working directly, and engage with, the business from the beginning of the design work. Leverage continuous engineering practices to deliver business value regarding effectiveness of the design. Actively participate in refining user stories. Responsible for design, developing, and maintaining automated unit testing, and supporting integration and functional testing. Responsible for providing automated monitoring capabilities, providing warranty support, and providing knowledge transfer to production support. Develop code in accordance with the acceptance criteria established by the Product Owner.
**Required Qualifications**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's Degree and four to seven years of experience or equivalent education and software engineering training or experience
+ In-depth knowledge in information systems and ability to identify, apply, and implement IT best practices
+ Understanding of key business processes and competitive strategies related to the IT function
+ Ability to plan and manage projects and solve complex problems by applying best practices
+ Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information
**Preferred Qualifications**
+ bachelor's degree in computer science, computer engineering or related degree and eight years of experience or an equivalent combination of education and work experience.
+ Knowledge of specific applications, technology platforms, programming languages, systems, or business segments.
+ Banking or financial services experience.
+ Abnitio/Informatica BDM Experience.
+ Skills in designing and developing extract, transform and load ETL processes.
+ Strong understanding of Informatica ETL tool .
+ Create and maintain adequate documentation of project ETL design, technical artifacts and ETL environment.
+ Very Large Database and DW Implementation experience (20+ TBs) ,well versed in SQL, Oracle .
+ Experience on Hadoop(HDFS) concepts, HQL, SQL and Unix
+ Experience and ability to deliver results quickly in a fast-paced environment on multiple projects.
+ Agile Delivery Experience
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law (**************************************************************************************************
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Middle Market Banker I
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Identify, solicit, develop, manage, service, retain and grow long-term profitable middle market relationships in assigned region by offering a full range of loan, deposit, Capital Markets, Treasury, Risk Management and other fee-based services to existing and prospective clients with $75MM to $500MM in annual sales. Leverage the CCB Industry & Advisory teams as appropriate to create the optimal client experience. Refer business and personal financial needs of assigned clients through the appropriate channel according to Integrated Relationship Management (IRM). Levels (I - II) should be differentiated based on years of banking experience, portfolio size, and overall potential in the role per leadership discretion.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Leverage the Truist Sales Process, Financial Insights, Industry & Advisory team, and the Leadership Institute to consistently deliver a differentiated client experience in all client, prospect and center of influence (COI) interactions.
2. Develop and execute a marketing plan focused on winning new client relationships and expanding existing client relationships. Focus on driving continual improvement in portfolio revenue growth and new production revenue.
3. Understand and contribute to the credit decisioning process, including analysis and interpretation of financial statements, credit structuring, underwriting requirements, policy knowledge, risk identification and mitigation, all in accordance with the Truist credit risk appetite.
4. Proactively contact clients to fully develop middle market banking relationships by executing on Integrated Relationship Management (IRM) principles. Include the identification of all business and personal financial needs and bring in the appropriate partners to deliver Truist solutions.
5. Champion non-credit financial services activity in the middle market segment, driving fee-based revenue opportunities, including specific efforts to serve the retail banking needs of our clients' owners/management/teammates (e.g. Private Wealth Management, Truist@Work Financial Wellness, Momentum on Up, etc).
6. Maintain proficiency and a high level of expertise in most aspects of finance; manage large and complex corporate relationships. Maintain extensive knowledge about complex credit products and structuring, including loan syndications, participations, and other capital markets solutions.
7. Execute on all risk, operational, policy and quality expectations related to assigned client portfolio.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or equivalent education and related training
2. Up to ten (10) years of experience in commercial banking
3. Strong interpersonal communications; can handle client relationships with borrowing clients with total debt of $10,000,000 or more
4. Highly skilled and proficient in most aspects of corporate finance, Capital Markets, Treasury, and other non-credit services
5. Ability to grasp complex credits clearly; is insightful in all aspects of finance
6. Excellent verbal and written communication skills
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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Business Unit Risk Specialist - Truist Commercial and Corporate Banking (TCCB)
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
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_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
The Business Unit Risk Specialist engages with Business Unit stakeholders, primarily within Corporate Banking, Commercial Banking, and Specialized Industries Lending, in its management of risks and controls as well as its execution of risk program requirements. Execute, facilitate, and/or monitor execution of Risk Program requirements (e.g., RCSA, Issues Management, Internal/External Loss Events, KRIs, etc.) for high complexity areas within the Business Unit. Provide risk advice and influence to assigned Business Unit. Aggregate, integrate, correlate, and report risks for the assigned Business Unit. Identify and opine on remediation to address weaknesses related to inadequate or failed processes, people, and systems, or external events and ensure effective remediation.
**Essential Duties and Responsibilities**
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide risk advice and serve as risk Subject Matter Expert (SME) to assigned Business Unit across all risk types to promote and strengthen compliance with applicable regulations, policies, procedures, and risk program requirements.
2. Partner with first- and second-line defense teammates across highly complex business areas in identifying, escalating and in remediating risk control gaps to ensure compliance with Enterprise Risk Management programs and policy.
3. Monitor and report on emerging risks potentially impactful to Business Unit partners and Truist. Execute processes and record retention routines necessary to ensure Business Unit compliance with enterprise risk monitoring requirements.
4. Understand Business Unit goals, provide risk management expertise in strategic projects and seek engagement from appropriate peers for guidance and input.
5. Other activities and special projects, as deemed required.
**Qualifications**
**Required Qualifications:**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Accounting, Business, Finance or related field, or equivalent education and related training.
2. 5+ years of experience in a financial institution with emphasis on risk management or equivalent work experience and training, and/or equivalent education, training and experience.
3. Experience in compliance and operational risk mitigation and remediation.
4. Strong communication, interpersonal, presentation and negotiation skills.
5. Proven leadership and management skills.
6. Strong time management and organizational skills adaptable to a dynamic and complex work environment; Capable of handling multiple projects concurrently.
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
8. Ability to travel, occasionally overnight
**Preferred Qualifications:**
+ Corporate Banking, Commercial Banking, and/or Specialized Industries experience.
+ Demonstrated proficiency in identifying operational, reputational, and technology risks.
+ Strong written and oral communication skills along with excellent decision making and judgment skills.
+ Comfortable operating in an environment with a high degree of change.
+ Experience in issues management (Identification, Remediation Planning, Management and Closure).
+ Experience with Risk Control Self-Assessment to include documentation and evaluation of process, risks, and controls.
+ Experience in Audit and/or Exam management.
+ Proficiency and knowledge in ARCHER GRC Platform is a plus.
+ - The annual base salary for this position is $105,000-$135,000
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
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Universal Banker - Lee Davis
Truist Bank job in Mechanicsville, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America) Please review the following job description:Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. Two years of teller or cash handling or client service experience
3. Six months of client relationship building or sales experience
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
6. Ability to multi-task under time constraints
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
1. One year of client relationship building or sales experience
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention
3. Experience with sourcing and prospecting for new clients and client relationship building
4. General understanding of bank operations, policies and procedures
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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Auto-ApplyDirector, Threat Remediation & Prevention
Truist job in Richmond, VA
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.**
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_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@truist.com?subject=Accommodation%20request)
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
The Director of Threat Remediation & Prevention will lead and mature Truist's centralized security remediation and prevention programs. This executive-level role is responsible for unifying vulnerability and threat remediation workflows into a single system of record and governance model, enabling proactive, predictive, and preventative security operations across the enterprise. The ideal candidate will demonstrate the ability to independently develop and execute new programs and processes, and influence change across large, complex organizations-particularly in regulated cybersecurity environments.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
**Automated Vulnerability Remediation**
+ Own and govern enterprise SLAs for vulnerability triage, remediation, and verification.
+ Design and implement standardized automated workflows in ServiceNow Vulnerability Response (VR).
+ Maintain dashboards and executive reporting on MTTR, SLA adherence, and risk reduction.
+ Integrate remediation workflows with asset inventories, patch/configuration/change management systems.
+ Ensure regulatory and policy compliance in remediation processes.
**Complex Threat Remediation Governance**
+ Lead multi-stakeholder remediation workflows for threat assessments, intelligence, and post-incident findings.
+ Develop and enforce playbooks, escalation paths, and governance gates for high-risk findings.
+ Coordinate with IT, Engineering, Development, and Risk/Compliance teams to ensure secure and verifiable remediation.
+ Establish program-level metrics and drive continuous improvement through post-mortems and trend analysis.
**Proactive Threat Prevention & Security Culture**
**Architect and lead a company-wide threat prevention program focused on proactive controls and education.**
**Champion secure-by-design principles and threat awareness across product and business teams.**
**Translate threat intelligence into actionable guidance for operations and business decisions.**
**Partner with Communications, HR, and Leadership to embed a culture of security ownership.**
**Required Qualifications:**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Bachelor's degree or equivalent
+ 15 years' technical experience working in the identity and access management control function
+ 10 years' experience as a manager
+ 10 yeas' experience in operational planning and execution
+ 10 years managing simple and structured work
+ 10 years managing complex and unstructured work
+ 10 years' experience leading diverse teams, such as teammates, contract workers, onshore, offshore resources, and/or managed services
+ 5 years' experience and expert-level technical knowledge of product knowledge and processes for specific IAM areas (e.g., Active directory, RACF, Idaptive, CyberArk, PRIVA, Oracle OIM, Persistent Ignite)
+ 10 years' experience and basic functional knowledge of tools and processes for the broader IAM capability
+ 10 years' experience and intermediate-level strength in soft skills and interpersonal communications
+ 10 years' technical experience working for a top 10 US bank
+ 10 years' experience collaborating with the following functions: a) infrastructure b) application development c) application support d) business unit risk management e) technology risk f) audit and g) external auditors
+ 10 years' experience collaborating with the following peer functions in corporate cyber security
+ 10 years' experience managing the remediation of regulatory matters and internal findings
+ 10 years' experience in strategic planning and applying industry best practices to operations (NIST, FFIEC)
**Preferred Qualifications:**
+ Bachelor's degree in computer science, Cybersecurity, Information Technology, or related field.
+ 12+ years of experience in cybersecurity, including vulnerability management, incident response, and security operations.
+ 6+ years in leadership roles with demonstrated ability to lead cross-functional teams and programs.
+ Proven ability to independently develop and execute new programs and processes.
+ Demonstrated success influencing change across large corporate environments.
+ Expertise in ServiceNow VR, Splunk, AnvilLogic, Snowflake, and security automation.
+ Strong governance, stakeholder engagement, and executive communication skills.
+ Master's degree in Cybersecurity or related field.
+ Certifications: CISSP, CISM, CISA, GIAC, PMP.
+ Experience in financial services and regulatory frameworks (GLBA, FFIEC, OCC/FDIC).
+ Experience operationalizing cybersecurity use cases with Large Language Models (LLMs).
+ Prior success in building enterprise-wide security awareness programs.
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (*****************************
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
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Human Capital Systems (HCS)/Workday Technical Lead
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Human Capital Systems (HCS)/Workday Technical Lead is responsible for providing strategic technical leadership, solution design, and delivery oversight Are you ready to lead transformative HR technology initiatives? We're looking for a Workday Technical Lead who will provide strategic technical leadership, innovative solution design, and delivery oversight for our enterprise platforms, with a primary focus on Workday.
This isn't a consulting role-it's an opportunity to become a key member of a dynamic, fast-paced team committed to long-term success. You'll collaborate closely with HR, Cybersecurity, IAM, Payroll, Finance, Talent, and Technology engineering teams to design secure, scalable solutions that enhance the teammate experience, ensure compliance, and drive organizational growth.
As the primary technical authority, you'll lead complex Workday enhancements, integrations, data reporting, and cross-functional initiatives that make a real impact.
Location: This is a full-time, onsite position (5 days per week) based in Atlanta, GA; Charlotte, NC; Raleigh, NC; Richmond, VA; Dallas, TX; or Greensboro, NC.
Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time
* Provide end-to-end technical leadership across Workday HCM, Compensation, Recruiting, Payroll, Talent, Absence, Time, and Security domains.
* Lead design and architecture of Workday configurations, integrations, and data solutions.
* Translate business requirements into scalable technical solutions aligned with enterprise architecture standards.
* Ensure technical designs incorporate cyber security compliance, data privacy, IAM controls, and SOX/audit requirements.
* Oversee and guide technical solutioning, testing, validation, and deployment of technology releases, enhancements, and initiatives.
* Ensure on-time, high-quality delivery through strong planning, prioritization, and risk management practices.
* Lead complex troubleshooting and root-cause analysis for production issues, coordinating cross-functional resolution efforts.
* Guide engineers, analysts, and vendor resources through technical work activities.
* Evaluate and recommend applications, tools, and innovation to improve efficiency and
* user experience.
* Partner with HR leadership to identify technology needs and future state capabilities.
* Support compliance, audit and regulatory requirements.
* Stay current on HR technology trends, tools and best practices.
* Coordinate with cross-functional teams to ensure successful delivery of Workday initiatives.
* Provide mentorship and knowledge sharing across the HR tech team.
* Provide regular updates to leadership and escalate issues as needed.
Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* 8-10+ years of experience in HR Technology, with advanced hands-on configuration and integration skills.
* Minimum of 5 years of experience in Workday or demonstrated Technical Lead experience in a large Enterprise environment.
* Seasoned technologist to provide leadership and oversight for a team of developers supporting complex, large Enterprise applications.
* Experience with Workday and HR Technology initiatives preferred.
* This role requires extensive hands-on development experience across Workday modules, strong leadership capabilities, and the ability to interface
* directly with internal clients on solution design and delivery.
* Demonstrated success providing technology oversight for Large Enterprise initiatives. Primary responsibilities with include leading technology
* implementation and deployments, managing application compliance with data security, and cyber controls, and ensuring alignment with organizational
* regulatory standards.
* Candidate will partner with internal technology partners and external vendors to drive efficient implementation and optimization of solutions.
* Proven experience in contributing to the functional and technical design of technology solutions is required.
* Proven ability to manage multiple initiatives simultaneously, prioritize tasks, and meet deadlines in fast paced environment.
* Proven experience leading technical delivery across multiple functional domains.
* Strong understanding of HR business processes, data structures, and compliance requirements.
* Prefer experience with Workday tools: EIB, Studio, BIRT, Prism, Core Connectors, Report Writer, Calculated Fields.
* Knowledge of cybersecurity, IAM, SOX controls, and audit frameworks.
* Excellent communication skills with ability to translate technical topics for business and senior leadership
Preferred Qualifications:
* Experience using Rally Agile tool
* Banking or Financial Industry Experience
* Technical proficiency in leading applications or initiatives. HR initiatives preferred.
* Strong communication skills and ability to collaborate with business partners
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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Sr Internal Auditor - Technology
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Truist Senior Internal Auditor is responsible for assisting in the completion and documentation of risk based internal audit assurance activities that may include complex assignments. The Truist Senior Internal Auditor will interpret the results of audit work performed, determine internal control weaknesses, and make value-added recommendations. As appropriate, the Truist Senior Internal Auditor may lead segments or primary elements of smaller audits or special reviews.
Please note - to be considered for this role, candidates must work in one of the following Truist office locations 4-5 days per week:
* Charlotte NC - 214 North Tryon Street
* Atlanta, GA - 303 Peachtree Street
* Raleigh NC - 3201 Beechleaf Court
* Winston-Salem, NC - 101 North Cherry Street
* Wilson, NC - 200 Pine Street
* Greensboro, NC - 7701 Airport Center Drive
* Richmond, VA - 1001 Semmes Ave
No Full Remote/Telecommute. No Relocation Assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Prepare for and lead effective client interviews and document interview results via narratives, flowcharts and process maps for complex business processes.
2. Analyze process documentation to evaluate design effectiveness and efficiency of controls.
3. Design and execute testing strategy by incorporating the use of data analytics.
4. Identify internal control weaknesses, including risks, and root cause.
5. Assist in guiding junior team members to enhance achievement of goals and objectives
6. Present and effectively communicate identified audit issues to Management and the Engagement Manager.
7. Develop advanced audit skills and begin developing risk assessment and project management skills
8. Deepen knowledge of the organization, operations, policies and procedures (including banking laws and regulations) under which Truist operates.
9. Create work papers in line with Truist Audit Services procedures and documentation requirements.
10. Work independently with minimal oversight to ensure work is completed on time and within deadlines.
11. Receive constructive feedback and apply to future assignments.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in accounting, business or related field or equivalent education and related training or experience.
2. Four to six years of banking, auditing or other relevant experience related to area of responsibility.
3. Developing knowledge, ability and expertise in the principles and practices of technology, cybersecurity, IT infrastructure, IT service management processes and IT industry trends.
4. Developing knowledge of IT General Controls (ITGCs), IT Application Controls (ITACs), and the System Development Life Cycle (SDLC).
5. Developing knowledge of IT, information security and Cloud management and control frameworks (COSO, COBIT, NIST, SOX, PCI DSS).
6. Good decision-making skills.
7. Strong knowledge of audit principles, practices, and methodologies including risk assessment, and audit documentation.
8. Good aptitude for learning analytical, audit and/or facilitation skills.
9. Ability to grasp the underlying concepts in complex information.
10. Ability to identify root causes of problems.
11. Ability to formulate solutions based on a synthesis of information.
12. Proficiency in computer applications, such as Microsoft Office software products.
13. Ability to manage multiple priorities of varying complexities.
14. Ability to work independently with minimal oversight.
Preferred Qualifications:
1. Possess appropriate professional certification or willing to pursue Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), and/or Certified Internal Auditor (CIA).
2. Possess knowledge of Truist Audit Services audit software and business specific software.
3. Bachelor's degree in fields such as Computer Science, Information Systems, or Information Technology.
4. Experience ensuring the accuracy, completeness, and integrity of regulatory validation data and documentation.
5. Experience with developing and executing regulatory validation testing strategies, protocols, and procedures.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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Divisional Chief Architect - Core Technology
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Leads enterprise architecture (EA) teams focused on system and platform architecture elements consumed enterprise-wide, centered around the technical infrastructure required to accelerate hybrid cloud transformation. The Divisional Chief Architect (DCA) leads the development of reference architectures including principles, patterns, standards, and practices for technology infrastructure products and their instantiation and incorporation into core technology platforms. The DCA also manages and governs the utilization and adherence of the application portfolio for approved core technology architecture. This includes:
* Accountability for core technology architecture governance and control function responsibilities including conduct of core technology architecture reviews
* Responsibility for development, management, and updates in collaboration with engineering partners for core technology target state architectures
* Realization of TD&O strategic OKRs for core technology through implementation of Reference Architectures and Engineering Frameworks
* Leadership of core technology aligned solution architecture capabilities enabling end-to-end product line architecture consistency and integration implementing standard architectures enabling scalability and reuse
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Primary Roles & Responsibilities:
* Provide leadership direction for core technology leaders to evaluate the capabilities required to implement strategic plans (e.g., significant changes to architecture) regarding Truist's overall technology landscape for delivery business outcomes.
* Set, adapt, and instantiate strategic direction for core technology in alignment with the Business Strategy and Technology standards and provide thought leadership in the development of an enterprise strategic IT plan.
* Lead core technology architecture roadmap development and design with focus on enabling software defined infrastructure implementation, provisioning and consumption, along with collaboration with infrastructure and application technology leaders and risk partners to refine and instantiate a hybrid cloud strategy reflecting corporate objectives and risk appetite.
* Architect cross-cutting enterprise core technology solutions that span multiple CIOs and domains and across the spectrum of technology infrastructure platforms to accommodate technology evolution in a way that maximizes value across function, cost, and risk while minimizing issues associated with change.
* Lead and manage core technology centered architecture governance and control activities including architecture working groups and timely fulfillment of EA Service Requests and EA Design Approval
* Maintain a high level of awareness and understanding of existing and emerging infrastructure technologies, as well as industry and bank issues, to effectively match them.
* Demonstrate strong thought leadership in pursuit of modern architecture principles and technology modernization while driving continuous improvement to minimize technical debt.
* Manage teams of enterprise architects and solution architects across multiple technology delivery portfolios including goal setting, regular feedback, and annual review processes.
* Develop enterprise architect talent through mentoring of existing architects, identification of emerging architects, and onboarding of strong experienced, architects.
* Develop solution architect talent from onboarding through career evolution toward becoming enterprise architects or pivoting toward solution delivery leadership.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Business or IT, or equivalent education and related training.
2. Fifteen years of architecture/design/delivery experience which includes ten years of enterprise architecture experience or fifteen years' solution architecture experience in technology and security, and ten years of banking/financial business domain.
3. Comprehensive experience with various architectural domains such as application, data, infrastructure, security and integration
4. Demonstrated experience leading development of strategic technology direction and architecture vision for a large organization.
5. Experience in developing technology target state and roadmaps that align to Short- and Long-term business goals.
6. Two years of previous management experience.
7. Skilled in providing mentorship to senior architecture leaders.
8. Strong grasp of value creation and business capability models.
9. Innovation and Continuous Improvement.
10. Demonstrated ability to drive decisions.
11. Must be passionate about technology transformations.
12. Strong analytical and broad architectural skills.
13. Strong verbal and written communication skills.
14. Strong negotiation/facilitation skills (both internally and with external Vendors).
15. Significant knowledge of current and emerging architecture principles, methodologies and tools.
16. Demonstrated competency in strategic thinking with ability to differentiate feasible from academic solutions.
17. Demonstrated thought-leadership skills with the ability to translate high-level business planning information into application needs/solutions.
18. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
19. Ability to travel, occasionally overnight.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
Workforce Management and Engagement Strategist
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The purpose of this individual contributor role is to design, develop, and execute talent pipeline strategies for technical and non-technical career pathways, from early career to leadership roles, to equip ET's workforce with engaging talent to increase stability and operational performance in alignment with ET strategy and regulatory requirements. Serve as a key subject matter expert (SME) on workforce labor mobility optimization, talent and engagement strategies, and workforce reporting. Partners with leadership in development of ET strategic workforce recruitment roadmap and reporting.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Partner with Senior Manager/Manager of Workforce Management, Planning, & Engagement to help execute ET global workforce talent pipelines strategy for and/or apply strategy within ET business units in partnership with broader TEMPO team and BMOs.
2. Drive execution of ET, talent pipeline and career pathing programs across ET and/or within designated ET business unit with a focus on balancing risk, sustainability, and financial targets to optimize ET's workforce (including FTE, CW onshore and offshore) in partnership with ET Cost & Supplier Management.
3. Partner across TEMPO/BMO's and with HR to influence and leverage enterprise-wide human capital programs, customizing for ET-specific business needs where required to support ET's strategic plan.
4. Track and monitor appropriate metrics in partnership with ET Business Performance & Metrics to holistically report on ET's workforce, talent, and engagement programs to ensure workplace requirements support staffing needs.
5. Explore, recommend, and implement opportunities for continuous business process improvement across workforce management, planning, and engagement, both within TIP and TEMPO and ET BMOs, with a one team mindset.
6. Communicate ongoing work, short-term outcomes, and long-term impacts with ET leaders, across TEMPO AND ET BMOs, and with HR partners at a regular cadence to support ET's strategic plan, in partnership with ET OCM support.
7. Proactively partner to identify and mitigate risks associated with ET's workforce.
8. Fully participate Workforce Management, Planning, & Engagement operating model and potentially lead projects including technology, process, efficiency, and departmental initiatives.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Experience with Program Management or Project Management (very large initiatives with multiple Project Managers)
2. Proven experience in a leadership role overseeing business operations within a technology organization. Extensive experience managing multiple highly complex simultaneous projects involving cross-functional project teams within budgetary and schedule constraints.
3. Exceptional financial acumen with experience managing budgets and financial tracking. Proficiency in data analysis, reporting, and executive-level presentations that can be tailored to meet a broad range of audience and levels.
4. Strategic thinker with a demonstrated ability to align operational efforts with broader business objectives.
5. Extensive understanding of Project Management principles, agile methods and techniques. Requires advanced technical and business knowledge in policy development.
6. Outstanding analytical skills with attention to detail.
7. Outstanding documentation, organization, time management, and problem-solving skills. Ability to build consensus with technology and business teams in order to work through others in achieving desired results and objectives. Flexibility in response to change.
8. A detailed understanding of business. Retail background a plus. Extensive diplomacy and conflict resolution skills.
9. Sound team building, and interpersonal skills required to effectively manage a multi-faceted project throughout the deliverable process. Exceptional problem-solving skills; able to anticipate technical and project barriers and adjust approach based on research and experience.
10. General knowledge of several major and related systems and how they are integrated. Excellent written and verbal communication skills.
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Occasionally (Less than 25% of the time)
Walking
Occasionally (Less than 25% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
Consumer Indirect Lending Operations Product Specialist - Product Cancellation
Truist Financial Corporation job in Richmond, VA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This position has primary responsibility for performing routine and non-routine operational duties in support of Consumer Indirect Lending. This may include document verification, product cancellation and post-closing. May also be responsible for compliance, data entry, record keeping, research, client service, and/or account reconciliation. Requires in-depth knowledge of consumer lending and related products.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Maintain a working knowledge of established departmental policies and procedures, system applications, and corporate bank policies as they pertain to job assignments.
2. Work assigned tasks in priority as established by leadership.
3. Respond in a timely manner and effectively process basic to moderate requests, inquiries, and proposals received from both external and internal clients. Escalate unresolved issues as needed to leadership for guidance and resolution.
4. Document and communicate efforts accordingly with third parties and leadership.
5. Review assigned reports and work queues to provide optimal client service and reduce risk exposure.
6. Research, resolve, and document inquiries based on working knowledge of various third party vendors.
7. Follow-up with clients, dealerships, providers, and other third parties to ensure product cancellations and refunds are received and processed in a timely manner.
8. Ensure settlement proposals are in compliance with established policies and procedures.
9. Review and map rebates received on a daily basis.
10. Use multiple systems, recording information, importing/entering data, and maintaining records using considerable knowledge of department policy and procedures.
11. Interacts professionally with dealers, clients, and other vendors to obtain missing or invalid information and documentation; obtains and reviews documentation for accuracy.
12. Resolve complex client issues using multiple resources and records.
13. Prepare and distribute specialized and/or complex documents.
14. Researches, reviews, and reconciles GL account reports in a timely manner limiting the amount of loss.
15. Processes the appropriate GL transactions when necessary.
16. Deposit and process checks in a timely manner to adhere to compliance policies.
17. Considered a subject matter expert on operational issues related to process or function. Acts as escalation point for less experienced specialists for complex issues or transactions, providing training and support as needed.
18. Optimize efficiency by interpreting operating policies and procedures, identifying opportunities for process enhancements, and recommending changes to supervisor or manager.
19. Assist with training and ongoing coaching of less experienced document control specialists, provide input to management on staff performance.
20. Act as an advisor to less experienced team members when handling more difficult accounts and client calls.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Strong organizational skills and the ability to handle multiple tasks under tight time constraints
2. Proficiency in reviewing loan documentation and product contracts
3. Intermediate consumer lending knowledge
4. Knowledge of consumer loan systems
5. Knowledge of basic accounting principles
6. Post-Secondary education, or equivalent work experience
7. Prior experience or knowledge of consumer indirect lending regulatory requirements or related lending experience.
8. 4 years of experience in credit operations, loan consultation, or administration
9. 4 Demonstrated effective verbal and written communication skills for the purpose of explaining the loan process, exceptions and associated documentation to internal, external clients
Preferred Qualifications:
1. Bachelor's degree or equivalent work experience
2. Experience in lending components including documentation, approvals, exceptions and administration
3. Microsoft Office (Excel, Word and PowerPoint)
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work