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Senior Client Manager jobs at Grandbridge Real Estate Capital

- 516 jobs
  • Territory Manager

    Taurus Industrial Group, LLC 4.6company rating

    Rockaway, NJ jobs

    Taurus Industrial Group is seeking a well-rounded, results-driven Territory Manager to lead our Specialty Services Business Unit across the Northeast, based out of our Rockaway, NJ office. This role is designed for a technically proficient leader with strong P&L ownership, capable of balancing the fast-paced demands of a Rapid Response Team while operating the territory as an owner-operator-style enterprise. The successful candidate will provide strategic, operational, and commercial leadership across a diverse portfolio of specialty maintenance services, while fostering a culture grounded in Safety, Quality, Growth, and Talent Development. Key Responsibilities Territory & P&L Leadership Assume full responsibility for the financial performance of the Northeast territory, including revenue growth, margin management, budgeting, forecasting, and cost control. Operate the territory with an owner-operator mindset, drive accountability, profitability, and sustainable growth. Operational Excellence Lead and coordinate a Rapid Response Team delivering specialized services, including: Bolting & Torquing Induction Heating Rotor Repair Specialty Mechanical & Maintenance Services Effectively manage competing priorities, mobilizations, and client demands while maintaining operational discipline. Safety & Quality Champion a safety-first culture, ensuring strict adherence to company policies, client requirements, and regulatory standards. Maintain high standards of workmanship, quality assurance, and continuous improvement across all service offerings. Client & Business Development Serve as the primary senior interface for key customers within the territory. Identify, pursue, and convert growth opportunities through new clients, expanded scopes, and long-term relationships. Collaborate with national accounts and cross-regional leadership to maximize market penetration. People & Talent Development Lead, mentor, and develop a high-performing team of professionals. Identify and nurture emerging talent, ensuring bench strength and succession readiness. Foster a culture of accountability, engagement, and professional growth. Qualifications & Experience Technical background in industrial maintenance, mechanical services, or specialty field services. Demonstrated success with P&L responsibility and operational leadership. Experience managing multi-disciplinary field service teams in a fast-paced, customer-driven environment. Strong communication, leadership, and decision-making skills. Proven ability to manage conflicting priorities while maintaining focus on safety, quality, and profitability. Comfort operates autonomously with accountability, aligned to an owner-operator philosophy. Why Taurus Industrial Group? This role offers the opportunity to lead a critical territory within a growing Specialty Services platform-combining entrepreneurial autonomy with the support, resources, and reach of a national organization. For the right leader, this position provides both challenge and opportunity, with clear pathways for professional growth and long-term impact.
    $35k-51k yearly est. 2d ago
  • Area/Territory Manager

    Taurus Industrial Group, LLC 4.6company rating

    Greensburg, PA jobs

    Taurus Industrial Group's Specialty Services division is seeking a dynamic Area/Territory Manager to lead operations and drive growth in the Pittsburgh Metro region. This role requires a proven leader with experience in industrial maintenance services, warehousing, and manufacturing operations, as well as strong financial acumen and P&L responsibility. The successful candidate will bring hands-on leadership, a client-focused approach, and the ability to expand market presence while ensuring operational excellence across multiple service lines. Key Responsibilities Provide overall leadership and accountability for territory operations, including field services, warehousing, manufacturing, and equipment deployment. Manage full P&L responsibility, ensuring revenue growth, margin performance, and cost control. Oversee the safe and efficient delivery of industrial maintenance and specialty services to client facilities. Build and maintain strong customer relationships, identifying opportunities for expanded services and new business development. Direct, coach, and mentor field technicians, supervisors, and support staff to ensure high performance and compliance with company standards. Coordinate with corporate leadership to align territory strategy with broader company objectives. Ensure warehousing and manufacturing operations are streamlined to meet customer needs and optimize efficiency. Monitor KPIs, financial results, and operational performance, implementing corrective actions when needed. Represent Taurus Industrial Group with professionalism and technical credibility in client and industry interactions. Recommended Qualifications & Requirements Experience: 7-10 years of progressive leadership experience in industrial maintenance services, field services, warehousing, or manufacturing operations. Demonstrated track record of P&L responsibility and achieving growth targets. Education: Bachelor's degree in Business, Engineering, Industrial Management, or related field preferred. Equivalent industry experience considered. Technical/Operational Skills: Understanding of field services operations, including bolting, torquing, machining, induction heating, and specialty equipment. Experience with warehousing and manufacturing processes. Strong business and financial acumen with the ability to analyze reports, budgets, and performance metrics. Leadership Skills: Transformational leadership style with proven ability to motivate and retain top talent. Excellent communication, negotiation, and client relationship management skills. Strong decision-making ability with a focus on results and safety. Other Requirements: Willingness to travel within the region as needed. Ability to work in fast-paced, field-driven environments. Why Join Taurus Industrial Group? Lead a key growth territory with direct impact on business success. Competitive base salary with performance-based incentives. Comprehensive benefits: medical, dental, vision, 401(k), PTO. Opportunities for professional development and advancement within a growing organization. Be part of a company that values technical excellence, innovation, and leadership in specialty industrial services. BE SURE TO APPLY ON OUR WEBSITE: ****************
    $38k-52k yearly est. 20h ago
  • Senior Client Manager - Commercial Real Estate

    Canadian Imperial Bank of Commerce 3.8company rating

    Chicago, IL jobs

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing We are seeking an experienced and strategic Client/Relationship Manager to assist in leading our nationwide residential real estate lending platform. This pivotal role involves identifying, evaluating, negotiating, and executing complex loan structures across the residential sector. The successful candidate will leverage an extensive network within public and large private homebuilding firms, residential real estate fund managers, and institutional investment firms to drive portfolio growth and optimize returns. This position demands deep market expertise, exceptional leadership skills, and a proven track record of sourcing and managing high-value transactions. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. How you'll succeed * Relationship building - Develop new client relationships through business development activities, leveraging referral sources, existing clients and centers of influence. Actively monitor and manage these relationships by fully understanding our clients' goals, purpose and the status of our clients' business. * Teamwork - Work with internal partners to connect clients with opportunities. Commit to building a profile in the local business community in order to leverage that profile into effective working relationships with new and existing clients and internal partners. * Client experience - Proactively assess your clients' needs and propose solutions to deliver to meet those needs. Interact with assigned clients as necessary to facilitate prompt response to questions, enquiries or issues in order to provide "best in class" service. Apply acquired industry/company knowledge to the development of client/prospect proposals for financial and strategic solutions to meet client needs. Who you are * You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. * You have demonstrated experience in the following areas: * 15 + years of experience in real estate lending, with a strong focus on the residential sector. Strategic Deal Sourcing & Relationship Management: Cultivate and leverage an established network of C-suite executives and key decision-makers at public/private homebuilders, fund managers, and institutional real estate firms to generate a consistent pipeline of residential investment opportunities nationwide. Proven track record of success in sourcing, negotiating, and closing complex real estate transactions. * Knowledge of real estate private equity fund structures, capital market dynamics, and institutional investor expectations is preferred. * Extensive, established network of industry relationships with key players in public/private homebuilding and residential fund management across the U.S. * Exceptional financial acumen, analytical skills, and attention to detail. * Outstanding negotiation, communication, and presentation skills, with the ability to articulate complex deal structures to diverse audiences. * Ability to travel nationwide to meet with partners, inspect properties, and attend industry conferences. * You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results. * You have a degree/diploma in Bachelor's degree in finance, Business, Real Estate, or a related field required; an MBA or advanced degree is highly preferred. * Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability. At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $170,000 - $190,000 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. California residents - your privacy rights regarding your actual or prospective employment #LI-TA What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. * Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. * We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. * Subject to plan and program terms and conditions What you need to know * CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact ********************************** * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. * We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location IL-120 S LaSalle St, 11th Fl Employment Type Regular Weekly Hours 40 Skills Analytical Reports, Analytical Support, Business Development, Client Service, Competitive Intelligence (CI), Customer Retentions, Investment Research, Leadership, New Business Acquisition, People Management
    $170k-190k yearly Auto-Apply 27d ago
  • Senior Client Manager - Commercial Real Estate

    Canadian Imperial Bank of Commerce 3.8company rating

    Chicago, IL jobs

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing We are seeking an experienced and strategic Client/Relationship Manager to assist in leading our nationwide residential real estate lending platform. This pivotal role involves identifying, evaluating, negotiating, and executing complex loan structures across the residential sector. The successful candidate will leverage an extensive network within public and large private homebuilding firms, residential real estate fund managers, and institutional investment firms to drive portfolio growth and optimize returns. This position demands deep market expertise, exceptional leadership skills, and a proven track record of sourcing and managing high-value transactions. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. How you'll succeed Relationship building - Develop new client relationships through business development activities, leveraging referral sources, existing clients and centers of influence. Actively monitor and manage these relationships by fully understanding our clients' goals, purpose and the status of our clients' business. Teamwork - Work with internal partners to connect clients with opportunities. Commit to building a profile in the local business community in order to leverage that profile into effective working relationships with new and existing clients and internal partners. Client experience - Proactively assess your clients' needs and propose solutions to deliver to meet those needs. Interact with assigned clients as necessary to facilitate prompt response to questions, enquiries or issues in order to provide “best in class” service. Apply acquired industry/company knowledge to the development of client/prospect proposals for financial and strategic solutions to meet client needs. Who you are You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. You have demonstrated experience in the following areas: 15 + years of experience in real estate lending, with a strong focus on the residential sector. Strategic Deal Sourcing & Relationship Management: Cultivate and leverage an established network of C-suite executives and key decision-makers at public/private homebuilders, fund managers, and institutional real estate firms to generate a consistent pipeline of residential investment opportunities nationwide. Proven track record of success in sourcing, negotiating, and closing complex real estate transactions. Knowledge of real estate private equity fund structures, capital market dynamics, and institutional investor expectations is preferred. Extensive, established network of industry relationships with key players in public/private homebuilding and residential fund management across the U.S. Exceptional financial acumen, analytical skills, and attention to detail. Outstanding negotiation, communication, and presentation skills, with the ability to articulate complex deal structures to diverse audiences. Ability to travel nationwide to meet with partners, inspect properties, and attend industry conferences. You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results. You have a degree/diploma in Bachelor's degree in finance, Business, Real Estate, or a related field required; an MBA or advanced degree is highly preferred. Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability. At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $170,000 - $190,000 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. California residents - your privacy rights regarding your actual or prospective employment #LI-TA What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact ********************************** You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location IL-120 S LaSalle St, 11th Fl Employment Type Regular Weekly Hours 40 Skills Analytical Reports, Analytical Support, Business Development, Client Service, Competitive Intelligence (CI), Customer Retentions, Investment Research, Leadership, New Business Acquisition, People Management
    $170k-190k yearly Auto-Apply 27d ago
  • Client Relationship Manager

    Sunrise Landscape 4.4company rating

    Fort Myers, FL jobs

    Account Manager Sunrise Landscape, operating as CLA Landscape, are proud to have achieved the Lawn & Landscape Top 100 honor and are continuing to build a great place to work! We are excited by our vision to deliver excellent customer service in the areas of landscape design, installation and maintenance to our clients with the help of our 1,000 employees. Headquartered in Tampa, Florida, for more than 40 years, our services focus on meeting the customer's needs with a commitment to landscape and service excellence. In prioritizing the importance of this vision, we are excited to have the opportunity for an Account Manager for our expanding area in Fort Myers, FL. The right candidate is someone who is innovative and bring new ideas on how we focus on a client-first culture. This role will be located in Fort Myers Fl and will serve various clients in that area. Your Role The Account Manager (aka Client Success Manager) will be the primary business and relationship manager for Sunrise Landscape's Venice based customers. This role requires someone with deep experience in client management and can bring new ideas on how to highlight an excellent client experience. This role requires an exceptional attitude of managing relationships and excellent day-to-day communication with both the client and the operations teams on service delivery. This position will be expected to establish regular business reviews including formal presentations and generating annual budget and account plans. In this role, you will be expected to do the following: Develop, build, nurture and maintain exceptional client relationships for a portfolio of large commercial landscape customers; act as the primary relationship and escalation contact with client. The primary functions includes relationship management, operational support and coordination, launch readiness, communication, and problem solving, both strategic/tactical. Ensure a high level of client retention; addresses issues proactively and develops solutions to mitigate client retention risk. Aids clients in achieving their goals. Create Executive Summaries outlining issues/problems and solutions; present findings and solutions to clients and leadership as applicable. Lead interactions within Sunrise Landscape and with clients to arrive at expected service delivery outcomes while achieving a high level of Client Delight. Lead internal team meetings to problem solve through collaboration and communication resulting in a more efficient and effective delivery of service for the client accounts. You will need to influence without direct reporting authority. Proactively plan and communicate daily operational plans to ensure leaders and front-line crews execute on the client scope of work. Develop and communicate weekly client updates regarding operations and property needs. Create all client proposals and build annual and multi-year client budgets. Conduct property quality assessments through onsite inspections to keep clients informed of work being performed, work scheduled and other property needs. Understand core issues happening at the branch location and within crew operations to enhance branch and bring solutions to resolve enabling you to be seen as a valuable resource for operational improvement. What You Bring To Us: Bachelors' degree required. Minimum of 5-7 years' of professional experience in a client facing role; excellent track record in establishing and maintaining client relationships. (Client References a big plus!) Strong written, verbal, and interpersonal communication skills are critical to this position - and embodies a collaborative work style. Must be a good listener and able to respond to clients in a professional manner. The ability to work independently as well as working with management on key client issues. Excellent organizational skills with the ability to: perform detail-oriented work accurately, handle several assignments simultaneously, maintain confidential information, and produce reports in a timely manner. Ability to travel to client sites in the Venice area. Additional Information: We are excited to review your qualifications for the Account Manager role. Please note, if you do not submit a resume outlining the details of your previous roles & responsibilities, we are unable to move forward with considering your candidacy. What We Offer: Competitive Salary: Attractive compensation package commensurate with experience. Benefits: Health, dental, and vision insurance; 401(k) with company match; paid time off; and professional development opportunities. Work Environment: Collaborative and supportive team culture with opportunities for career growth and advancement. Work-Life Balance: Flexible work arrangements and a commitment to maintaining a healthy work-life balance.
    $46k-85k yearly est. 40d ago
  • Client Relationship Manager

    Sunrise Landscape 4.4company rating

    Pinellas Park, FL jobs

    Client Relationship Manager - Landscape Maintenance Division: Maintenance Operations / Client Success Sunrise Landscape, an established commercial landscape organization for more than 40 years, is excited by our vision to deliver excellent customer service in the areas of landscape design, installation and maintenance to our clients with the help of our 1,000+ employees. We are proud to have achieved the Lawn & Landscape Top 100 honor and are continuing to build a great place to work with a commitment to landscape and service excellence. Position Summary The Client Relationship Manager (CRM) is a strategic account leader responsible for building trusted partnerships with high-value clients, driving client retention, and growing revenue through proactive service communication and enhancement sales. This role serves as the primary client contact and is accountable for ensuring all client activity, proposals, communication notes, and service requests are accurately tracked in Aspire, allowing for full transparency and operational alignment between sales, service, and production teams. The Client Relationship Manager will manage a book of business generally between $1.5-2M in annual revenue. Key Responsibilities Client Engagement & Retention Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. Develop, build, nurture and maintain exceptional client relationships for a portfolio of commercial landscape clients; act as the primary relationship and escalation contact with client. The primary functions include relationship management, operational partnership and coordination, service readiness, proactive communication, and problem solving, both strategic/tactical. Ensure a high level of client retention; addresses issues proactively and develops solutions to mitigate client retention risk. Monitor client trends to ensure renewal success. Partner with Sales (Business Development Managers) to ensure successful turnover of client accounts with deep understanding of client expectations. Ensure expectations match operational delivery. Create Executive Summaries outlining issues/problems and solutions; present findings and solutions to clients and leadership as applicable. Lead interactions within Sunrise Landscape and with clients to arrive at expected service delivery outcomes while achieving a high level of “Client Delight”. Growth & Revenue Expansion Identify enhancement and upsell opportunities during site reviews and document opportunities to create visibility in the enhancement pipeline. Collaborate with operations to generate accurate enhancement proposals, ensuring clean pricing, approval capture, and margin visibility. Monitor opportunity pipeline, proposal status, and close rates driving disciplined proposal follow-up and client engagement. Operational Partnership & Quality Assurance Partner closely with Operations Managers, Production Managers, Superintendents, and Crew Leads to align site priorities and ensure service consistency. This role does not lead operations crews. Use Aspire work tickets and job notes to communicate client expectations and execution priorities to field teams. Participate in production meetings to review upcoming work, client feedback, and enhancement schedules. Qualifications 5+ years of professional client service, account management, property management, or related B2B service industry experience. Experience using Aspire or similar service management/CRM platforms to log communication, manage proposals, and track revenue pipeline is a plus. Polished written, verbal, and interpersonal communication skills are critical to this position, as are a strong professional presence. Must be a good listener and able to respond to clients in a professional manner. Proven ability to grow accounts through relationship-based selling and disciplined follow-up. Valid driver's license and ability to travel locally to client sites. Core Competencies & Attributes Relationship Builder - creates trust and credibility with clients through consistent, proactive communication. Data-Driven & Aspire Fluent - uses Aspire as the system of record to track all account activity, proposals, notes, and performance metrics. Growth Oriented - actively seeks enhancement opportunities and drives pipeline progression. Operationally Connected - leverages detailed notes and ticketing to align operations with client expectations. Financial Awareness - understands job costing and margin performance through reporting. Professional Influence - leads client walkthroughs, business reviews, and proposal conversations with confidence. To qualify as a Driver, in addition to the above, you must: Possess a valid driver's license (must be issued from United States for at least 3 years). Clean driving history for at least 3 years. Pass a drug test.
    $47k-87k yearly est. 34d ago
  • Client Relationship Manager

    Sunrise Landscape 4.4company rating

    Tampa, FL jobs

    Client Relationship Manager - Landscape Maintenance Division: Maintenance Operations / Client Success Sunrise Landscape, an established commercial landscape organization for more than 40 years, is excited by our vision to deliver excellent customer service in the areas of landscape design, installation and maintenance to our clients with the help of our 1,000+ employees. We are proud to have achieved the Lawn & Landscape Top 100 honor and are continuing to build a great place to work with a commitment to landscape and service excellence. Position Summary The Client Relationship Manager (CRM) is a strategic account leader responsible for building trusted partnerships with high-value clients, driving client retention, and growing revenue through proactive service communication and enhancement sales. This role serves as the primary client contact and is accountable for ensuring all client activity, proposals, communication notes, and service requests are accurately tracked in Aspire, allowing for full transparency and operational alignment between sales, service, and production teams. The Client Relationship Manager will manage a book of business generally between $1.5-2M in annual revenue. Key Responsibilities Client Engagement & Retention Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. Develop, build, nurture and maintain exceptional client relationships for a portfolio of commercial landscape clients; act as the primary relationship and escalation contact with client. The primary functions include relationship management, operational partnership and coordination, service readiness, proactive communication, and problem solving, both strategic/tactical. Ensure a high level of client retention; addresses issues proactively and develops solutions to mitigate client retention risk. Monitor client trends to ensure renewal success. Partner with Sales (Business Development Managers) to ensure successful turnover of client accounts with deep understanding of client expectations. Ensure expectations match operational delivery. Create Executive Summaries outlining issues/problems and solutions; present findings and solutions to clients and leadership as applicable. Lead interactions within Sunrise Landscape and with clients to arrive at expected service delivery outcomes while achieving a high level of “Client Delight”. Growth & Revenue Expansion Identify enhancement and upsell opportunities during site reviews and document opportunities to create visibility in the enhancement pipeline. Collaborate with operations to generate accurate enhancement proposals, ensuring clean pricing, approval capture, and margin visibility. Monitor opportunity pipeline, proposal status, and close rates driving disciplined proposal follow-up and client engagement. Operational Partnership & Quality Assurance Partner closely with Operations Managers, Production Managers, Superintendents, and Crew Leads to align site priorities and ensure service consistency. This role does not lead operations crews. Use Aspire work tickets and job notes to communicate client expectations and execution priorities to field teams. Participate in production meetings to review upcoming work, client feedback, and enhancement schedules. Qualifications 5+ years of professional client service, account management, property management, or related B2B service industry experience. Experience using Aspire or similar service management/CRM platforms to log communication, manage proposals, and track revenue pipeline is a plus. Polished written, verbal, and interpersonal communication skills are critical to this position, as are a strong professional presence. Must be a good listener and able to respond to clients in a professional manner. Proven ability to grow accounts through relationship-based selling and disciplined follow-up. Valid driver's license and ability to travel locally to client sites. Core Competencies & Attributes Relationship Builder - creates trust and credibility with clients through consistent, proactive communication. Data-Driven & Aspire Fluent - uses Aspire as the system of record to track all account activity, proposals, notes, and performance metrics. Growth Oriented - actively seeks enhancement opportunities and drives pipeline progression. Operationally Connected - leverages detailed notes and ticketing to align operations with client expectations. Financial Awareness - understands job costing and margin performance through reporting. Professional Influence - leads client walkthroughs, business reviews, and proposal conversations with confidence. To qualify as a Driver, in addition to the above, you must: Possess a valid driver's license (must be issued from United States for at least 3 years). Clean driving history for at least 3 years. Pass a drug test.
    $47k-87k yearly est. 54d ago
  • Client Manager, Direct Sales Channel

    Headquarters 3.7company rating

    Fairfield, NJ jobs

    When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being.” Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change. In addition, we're a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with. We are seeking a highly organized and proactive Client Manager to lead and oversee the execution of large-scale, multi-state machine installation projects. This individual will be responsible for end-to-end project management, coordination of third-party vendors, and maintaining clear, professional communication with our customers throughout the implementation lifecycle. The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn't come around every day. Responsibilities + Create large scale implementation plans for multi-vendor engagements. + Lead the planning, scheduling, and execution of machine implementation projects across multiple states, ensuring timely delivery. + Source, and manage third-party vendors responsible for installation, transportation, and on-site services. Ensure vendor compliance with project timelines, and contractual obligations. + Serve as the primary point of contact for customers throughout the project. Provide regular updates, manage expectations, and resolve issues quickly and professionally. + Collaborate closely with internal teams (ICT, sales, logistics, and service) to ensure all technical and operational requirements are met. + Maintain accurate records of project progress, vendor agreements, site readiness, and customer feedback. Provide regular status reports to internal stakeholders. + Coordinate with the Customer Operations Manager to track, monitor, and report implementation progress. + Serve as the primary point of contact for installations, internal teams, and clients during the implementation phase. + Troubleshoot order issues, account discrepancies, and service setup concerns in a timely and professional manner. Qualifications Required: + 5 years' experience within the office product industry + 2+ years in customer service, project management, account management, or a similar client-facing role. + Demonstrated strong problem-solving skills through effective analysis and resolution of complex issues. + Highly proficient in communication both verbally and written. + Proficiency in MS office and strong general computer skills. + Excellent organizational time management skills + Strong attention to detail and commitment to accuracy + Proven ability to work independently with minimal supervision while maintaining high-quality results. Preferred: + Bachelor's degree in business administration or related field + PMP Certification The typical pay range for this role is $81,000 -$119,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance. Note This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description. Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company's portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays. KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans, and/or individuals with disabilities are encouraged to apply.
    $81k-119k yearly Auto-Apply 13d ago
  • Director, Client Services, Multifamily

    Cushman & Wakefield 4.5company rating

    Atlanta, GA jobs

    Job Title Director, Client Services, Multifamily(************************************** The Director of Client Services will represent Cushman and Wakefield's multifamily management platform locally and regionally and personify Cushman and Wakefield values of being inclusive, driven, collaborative, and insightful ESSENTIAL JOB DUTIES: Be the local market expert - intimately understand the demand drivers in the MSA(s) both from a renter and an investor perspective Be a product expert - understand the trends in apartment living in the MSA(s) Be a service expert - understand how our offering is uniquely positioned to drive value for clients Develop and nurture relationships with local developers, ownership groups as well as national institutional investors to support their growth efforts and relationship with Cushman and Wakefield Build and manage a pipeline of new multifamily property management prospects for region or state Complete underwriting and property operating expense analysis for Assets Support the Senior Managing Director of Client Services and local operations market leader(s) in growing the multifamily property management portfolio Run point on proposal and “pitch” processes as needed in support of regional growth Coordinate with various C&W departments to complete proposals, marketing materials, analytics, etc., necessary to support the growth of the portfolio Coordinate client needs for acquisition support, due diligence, underwriting, development consulting, asset reviews, operating performance reviews, market analysis, and general support to existing and new C&W multifamily clients Coordinate with internal operations leaders to support client contract negotiations COMPETENCIES: Proven track record of relationship building with institutional and private owners Attention to detail with proven follow up and organizational skills Team oriented with the ability to build consensus across all levels of the organization Strong communication skills: written, verbal, and presentation Ability to grow and maintain strong relationships over time “Passion for the pursuit” - enjoys and thrives on winning new business Ability to solve problems, handle multiple tasks, organize resources in support of client and internal deliverables Internally motivated self-starter IMPORTANT EDUCATION: Bachelor's Degree required IMPORTANT EXPERIENCE: 5+ years of related experience 2+ years of Management experience WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 10 pounds occasionally, and/or up to 10 pounds frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or move objects. OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us. INCO: “Cushman & Wakefield”
    $119k-156k yearly est. Auto-Apply 60d+ ago
  • Client Relationship Manager

    Sunrise Landscape 4.4company rating

    Bradenton, FL jobs

    Client Relationship Manager - Commercial Landscape Maintenance Division: Maintenance Operations / Client Success We appreciate external partnerships but this role is being managed via direct hires. No agency or third-party recruiter submissions. Location: We are hiring Client Relationship Managers in the Greater Tampa Bay, Greater Orlando, Ocala/Gainesville, Bradenton and Ft Myers areas. *This role requires previous experience managing clients in a B2B/service oriented business. Candidates without this experience will not be considered. To Apply: Please provide a cover letter and professional resume. Sunrise Landscape, an established commercial landscape organization for more than 40 years, is excited by our vision to deliver excellent customer service in the areas of landscape design, installation and maintenance to our clients with the help of our 1,000+ employees. We are proud to have achieved the Lawn & Landscape Top 100 honor and are continuing to build a great place to work with a commitment to landscape and service excellence. Position Summary The Client Relationship Manager (CRM) is a strategic account leader responsible for building trusted partnerships with high-value clients, driving client retention, and growing revenue through proactive service communication and enhancement sales. This role serves as the primary client contact and is accountable for ensuring all client activity, proposals, communication notes, and service requests are accurately tracked in Aspire, allowing for full transparency and operational alignment between sales, service, and production teams. The Client Relationship Manager will manage a book of business generally between $1.5-2M in annual revenue. Key Responsibilities Client Engagement & Retention Serve as the strategic relationship owner for assigned accounts, acting as the visible face of the company and trusted client advisor. Develop, build, nurture and maintain exceptional client relationships for a portfolio of commercial landscape clients; act as the primary relationship and escalation contact with client. The primary functions include relationship management, operational partnership and coordination, service readiness, proactive communication, and problem solving, both strategic/tactical. Ensure a high level of client retention; addresses issues proactively and develops solutions to mitigate client retention risk. Monitor client trends to ensure renewal success. Partner with Sales (Business Development Executives) to ensure successful turnover of client accounts with deep understanding of client expectations. Ensure expectations match operational delivery. Create Executive Summaries outlining issues/problems and solutions; present findings and solutions to clients and leadership as applicable. Lead interactions within Sunrise Landscape and with clients to arrive at expected service delivery outcomes while achieving a high level of “Client Delight”. Growth & Revenue Expansion Identify enhancement and upsell opportunities during site reviews and document opportunities to create visibility in the enhancement pipeline. Collaborate with operations to generate accurate enhancement proposals, ensuring clean pricing, approval capture, and margin visibility. Monitor opportunity pipeline, proposal status, and close rates driving disciplined proposal follow-up and client engagement. Operational Partnership & Quality Assurance Partner closely with Operations Managers, Production Managers, Superintendents, and Crew Leads to align site priorities and ensure service consistency. This role does not lead operations crews. Participate in production meetings to review upcoming work, client feedback, and enhancement schedules. Qualifications 5+ years of professional client service, account management, property management, or related B2B service industry experience. Experience using Aspire or similar service management/CRM platforms to log communication, manage proposals, and track revenue pipeline is a plus. Polished written, verbal, and interpersonal communication skills are critical to this position, as are a strong professional presence. Must be a good listener and able to respond to clients in a professional manner. Proven ability to grow accounts through relationship-based selling and disciplined follow-up. Valid driver's license and ability to travel locally to client sites. Core Competencies & Attributes Relationship Builder - creates trust and credibility with clients through consistent, proactive communication. Data-Driven & Aspire Fluent - uses Aspire as the system of record to track all account activity, proposals, notes, and performance metrics. Growth Oriented - actively seeks enhancement opportunities and drives pipeline progression. Operationally Connected - leverages detailed notes and ticketing to align operations with client expectations. Financial Awareness - understands job costing and margin performance through reporting. Professional Influence - leads client walkthroughs, business reviews, and proposal conversations with confidence. To qualify as a Driver, in addition to the above, you must: Possess a valid driver's license (must be issued from United States for at least 3 years). Clean driving history for at least 3 years. Pass a drug test. Compensation Compensation for this role will be market competitive and will start at $75k and commensurate with experience. This will include both base + incentive compensation bonuses as well as commissions on enhancements. Sunrise also offers a competitive medical, dental and vision plan, 401k matching and attractive paid time away programs.
    $75k yearly 2d ago
  • Director, Investor Relations

    The Lightstone Group, LLC 4.4company rating

    New York, NY jobs

    Job Description The Lightstone Group, LLC, or Lightstone, founded by David Lichtenstein, is one of the most diversified privately held real estate companies in the United States. Headquartered in New York City, Lightstone is active in 27 states across the country, developing, managing and investing in all sectors of the real estate market, including residential, hospitality, commercial, and retail. With 209 existing properties, Lightstone's over $9 billion portfolio currently includes over 13 million square feet of industrial, life sciences, and commercial properties, over 25,000 residential units, and over 5,100 hotel keys. Lightstone's development portfolio includes over $3.5 billion currently under development in the residential and hospitality sectors spread across New York City, Los Angeles, and Miami. Lightstone is launching a Reg D 506(c) platform focused on raising capital from accredited investors. Our investment strategy is centered around high-quality multifamily and industrial real estate assets across the United States. Leveraging digital marketing, strategic partnerships, and a deep commitment to investor experience, Lightstone offers new investors the opportunity to participate in institutional-quality investments. POSITION OVERVIEW: We are seeking a highly motivated and organized Director of Investor Relations to join our expanding team. This individual will work directly under the Head of Investor Relations and serve as a key operational leader, overseeing Investor Relations Associates while driving efficiency and excellence across all aspects of the investor journey. This role is ideal for someone who thrives in a fast-paced, process-driven environment and who has a deep appreciation for investor experience, data-driven strategy, and operational best practices. On a select basis, the Manager of Investor Relations will interface with high-value potential customers. An ideal candidate will have experience with promoting real estate investment opportunities across different media, experience in alternative investments, and a proven track record of fundraising success. This position is highly strategic and involves the building and coordination of the investor relations team. A successful candidate in this role will be highly process-oriented, data-driven, and adept at working cross-functionally to drive operational efficiency, team execution, and a great customer experience. This role entails significant interfacing with the C-Suite and ample opportunity to advance within the organization. Key Responsibilities: Investor Experience & Operations Ensure exceptional investor satisfaction by streamlining onboarding processes and minimizing response times. Monitor and continuously improve the investor experience from initial inquiry through lifecycle management. Develop and implement SOPs and operational workflows for all investor-facing processes. Maintain quality control across all communications, onboarding documents, and investor deliverables. Own CRM configuration and serve as primary collaborator with Marketing on investor communication flows, lead management, and lead nurture strategy Own the gathering and action items from investor feedback - surveys, anecdotal/ad hoc feedback, and implicit feedback from analytics and data proxies. Take a “voice of the customer” apprpoach and establish feedback loops to the IR team, Product, real estate stakeholders, and marketing. Above all, create an excellent investor experience and own retention KPIs. Team Management & Oversight Supervise and support Investor Relations Associates, ensuring alignment with department goals and service standards. Establish escalation protocols, lead assignment, investor rep assignment, and coordination of engagement. Provide coaching, mentorship, and professional development to junior team members. White Glove Investor Engagement Leverage pre-existing relationships and work prospecting channels to close high-value new investors - particularly HNW, family offices, or RIAs. Serve as escalation point for high-potential new prospects Oversee client service for high-value accounts Communications & Reporting Coordinate and manage regular investor updates, quarterly reports, and performance summaries. Respond promptly and accurately to investor inquiries via email, phone, and CRM-based systems. Assist in the preparation of marketing and communication materials for investors and partners. Events & Engagement Plan and execute investor-facing events including webinars, in-person meetings, and networking events. Work cross-functionally with marketing and executive teams to maximize investor engagement and retention. Data-Driven Strategy & CRM Management Leverage CRM and marketing data to refine investor engagement strategies and improve sales conversions. Collaborate with Marketing to align messaging, track performance, and optimize investor acquisition efforts. Compliance & Risk Management Ensure all investor communications and processes comply with Reg D 506(c) requirements and internal standards. Maintain proper documentation and audit trails for investor interactions and transactions. Collaborate with legal and compliance teams to uphold regulatory standards. Platform & Process Optimization Participate in the evaluation and implementation of technology tools that improve IR performance and scalability. Identify and resolve operational bottlenecks to support growth and scale of the investment platform. Qualifications Bachelor's degree in Finance, Business, Communications, or related field. 7+ years of experience in Investor Relations, Financial Services, Private Equity, or Real Estate. Strong knowledge of Reg D offerings and compliance frameworks. Proven leadership capabilities with experience managing or mentoring team members. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and investor portals. Exceptional communication, analytical, and organizational skills. Demonstrated ability to manage multiple priorities in a deadline-driven environment. High attention to detail and commitment to delivering quality outcomes.
    $107k-139k yearly est. 3d ago
  • Director of Client Services Portfolio

    RTI Community Management Associates, Inc. 4.1company rating

    Plano, TX jobs

    Job Description The Director of Client Services Portfolio, under the direction of the Vice President of Client Services, supervises a physical location and manages up to seven Association Managers. The role ensures that CMA's service standards, mission, and values are upheld while driving operational excellence, team development, and client satisfaction. Key Responsibilities: Supervise and mentor a team of Association Managers, ensuring alignment with CMA's policies and service standards. Hire, train, evaluate, and coach direct reports, promoting career development and accountability. Support and assist with the daily operations of portfolio accounts and ensure efficient workload management. Collaborate with the VP of Client Services to evaluate portfolio performance, identify areas for improvement, and suggest solutions. Conduct site visits and attend Board of Director meetings, offering guidance and fostering client relationships. Monitor account objectives and recommend contract adjustments based on workload or performance. Support the onboarding of new accounts and assist in the development of proposals for new business. Provide strategic input in planning and operational assessments. Qualifications: Bachelor's degree and 5 years of related experience, including 2 years in a supervisory role. Strong knowledge of the industry, financial management, and client relationship building. Proven leadership, coaching, and mentoring skills with a results-driven mindset. Excellent communication, organizational, and analytical abilities. What we offer CMA strives to provide competitive compensation and a benefits program that truly invests in our team! We provide on-the-job training, competitive pay, and a full benefits package including Medical, Dental, Vision and Life insurance, as well as 401K, education reimbursement, vacation, sick days and more! Relocation assistance is available for qualified candidates who are ready to move and grow with us. We are Community Privately owned and founded in 1983, CMA remains true to the values that have set it apart for decades. We strive to set the bar in our industry, serving our external clients (as well as internal team members) with respect, integrity, and urgency. Together, we promote charity, health and wellness, and a lighthearted spirit on the job. We are looking for like-minded professionals to join us.
    $100k-139k yearly est. 17d ago
  • Director of Client Services Portfolio

    Rti Community Management Associates 4.1company rating

    Plano, TX jobs

    The Director of Client Services Portfolio, under the direction of the Vice President of Client Services, supervises a physical location and manages up to seven Association Managers. The role ensures that CMA's service standards, mission, and values are upheld while driving operational excellence, team development, and client satisfaction. Key Responsibilities: Supervise and mentor a team of Association Managers, ensuring alignment with CMA's policies and service standards. Hire, train, evaluate, and coach direct reports, promoting career development and accountability. Support and assist with the daily operations of portfolio accounts and ensure efficient workload management. Collaborate with the VP of Client Services to evaluate portfolio performance, identify areas for improvement, and suggest solutions. Conduct site visits and attend Board of Director meetings, offering guidance and fostering client relationships. Monitor account objectives and recommend contract adjustments based on workload or performance. Support the onboarding of new accounts and assist in the development of proposals for new business. Provide strategic input in planning and operational assessments. Qualifications: Bachelor's degree and 5 years of related experience, including 2 years in a supervisory role. Strong knowledge of the industry, financial management, and client relationship building. Proven leadership, coaching, and mentoring skills with a results-driven mindset. Excellent communication, organizational, and analytical abilities. What we offer CMA strives to provide competitive compensation and a benefits program that truly invests in our team! We provide on-the-job training, competitive pay, and a full benefits package including Medical, Dental, Vision and Life insurance, as well as 401K, education reimbursement, vacation, sick days and more! Relocation assistance is available for qualified candidates who are ready to move and grow with us. We are Community Privately owned and founded in 1983, CMA remains true to the values that have set it apart for decades. We strive to set the bar in our industry, serving our external clients (as well as internal team members) with respect, integrity, and urgency. Together, we promote charity, health and wellness, and a lighthearted spirit on the job. We are looking for like-minded professionals to join us.
    $100k-139k yearly est. 60d+ ago
  • Client Engagement Manager

    Cushman & Wakefield 4.5company rating

    Tallahassee, FL jobs

    **Job Title** Client Engagement Manager The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow management, coordinates offshore bid support, and ensures that every proposal is timely, accurate, compelling, and aligned to target margins. The Client Engagement Manager is the central point of contact between producers, valuation teams, finance, and operations for all bids. **Job Description** **Key Responsibilities** **Bid Strategy and Ownership** - Own the end to end bid process for assigned valuation opportunities from intake through submission and post bid review - Partner with producers, valuation teams, country and market leaders, and client relationship owners to understand client needs and decision criteria - Translate client requirements into clear bid strategies, win themes, and value propositions tailored to valuation services - Ensure that bids reflect accurate scope, assumptions, pricing, service levels, and commercial terms **Onshore Workflow Management** - Manage the onshore bid workflow including intake, triage, prioritization, and assignment of tasks - Maintain a clear view of the bid pipeline and ensure stakeholders understand deadlines, dependencies, and status - Coordinate subject matter experts, valuation leaders, finance, legal, and operations to gather inputs and approvals - Implement standard work, templates, and checklists specific to valuation bids to reduce rework and improve quality and speed - Monitor workload and capacity for the onshore team and escalate resourcing needs when required **Offshore Bid Support Coordination** - Lead and coordinate offshore bid support teams responsible for drafting, formatting, research, and data gathering - Provide clear written task instructions, expected service levels, and turnaround times to offshore partners - Review and quality check work produced by offshore teams to ensure accuracy, consistency, and alignment with brand and valuation standards - Continuously improve playbooks, templates, and training materials for offshore teams to drive efficiency and quality **Quality, Compliance, and Governance** - Ensure all bids comply with internal risk, legal, compliance, and brand standards, as well as client procurement requirements - Maintain and update a central repository of approved bid content, including service descriptions, team bios, case studies, and pricing guidance for valuation work - Lead internal reviews and approvals for complex or strategic bids, including governance with senior valuation and operational leaders - Track and manage version control for all bid documents **Client and Stakeholder Engagement** - Act as a trusted partner to producers, valuation leaders, and client relationship owners on pursuit strategy and positioning - Support or lead responses to client clarifications and follow up questions related to bids - Coordinate and prepare materials for client presentations and orals when required - Capture feedback from clients and internal teams after each bid and feed lessons learned into future responses **Performance Management and Continuous Improvement** - Track and report on key metrics such as bid volume, win rate, cycle time, margin performance, and client feedback - Identify trends and root causes that impact win rate, pricing discipline, and operational effort - Recommend and implement process improvements, tooling enhancements, and collaboration models for both onshore and offshore bid support - Contribute to training and upskilling for producers and support teams on bid processes, tools, and best practices **Other Duties** - Perform other duties as assigned in support of client engagement, bid management, and operational excellence **Qualifications** - Bachelor's degree in Business, Finance, Real Estate, or related field, or equivalent experience - Five or more years of experience in bid management, proposals, client engagement, or operations in a professional services environment - Experience in valuation, real estate, or a related advisory business strongly preferred - Proven track record managing complex bids with multiple stakeholders and short timelines - Experience working with offshore or shared service teams preferred - Strong understanding of commercial models, pricing, and margin drivers in a services or valuation business **Skills and Competencies** - Strong project and workflow management skills with excellent attention to detail - Clear, concise written and verbal communication, with the ability to turn technical valuation concepts into client ready language - Ability to build trusted relationships and influence across producers, valuation teams, finance, legal, and operations - Comfortable working in a fast paced environment with competing priorities and frequent deadlines - Proficiency with Microsoft Office, especially Word, PowerPoint, and Excel, and familiarity with CRM, pipeline, or engagement tracking tools - Continuous improvement mindset with a focus on efficiency, quality, and margin discipline **Success Measures** - Increased bid win rate for valuation opportunities and positive client feedback on the bid experience - Reduced bid cycle time and rework, with clear and predictable workflows for producers and support teams - Strong alignment between bid commitments, operational delivery, and target margins - Effective use of offshore resources with high quality, consistent bid outputs \#Remote #RemoteLI Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 93,500.00 - $110,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ****************** or email *************************** . Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"
    $93.5k-110k yearly Easy Apply 17d ago
  • Client Engagement Manager

    Cushman & Wakefield 4.5company rating

    Montgomery, AL jobs

    **Job Title** Client Engagement Manager The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow management, coordinates offshore bid support, and ensures that every proposal is timely, accurate, compelling, and aligned to target margins. The Client Engagement Manager is the central point of contact between producers, valuation teams, finance, and operations for all bids. **Job Description** **Key Responsibilities** **Bid Strategy and Ownership** - Own the end to end bid process for assigned valuation opportunities from intake through submission and post bid review - Partner with producers, valuation teams, country and market leaders, and client relationship owners to understand client needs and decision criteria - Translate client requirements into clear bid strategies, win themes, and value propositions tailored to valuation services - Ensure that bids reflect accurate scope, assumptions, pricing, service levels, and commercial terms **Onshore Workflow Management** - Manage the onshore bid workflow including intake, triage, prioritization, and assignment of tasks - Maintain a clear view of the bid pipeline and ensure stakeholders understand deadlines, dependencies, and status - Coordinate subject matter experts, valuation leaders, finance, legal, and operations to gather inputs and approvals - Implement standard work, templates, and checklists specific to valuation bids to reduce rework and improve quality and speed - Monitor workload and capacity for the onshore team and escalate resourcing needs when required **Offshore Bid Support Coordination** - Lead and coordinate offshore bid support teams responsible for drafting, formatting, research, and data gathering - Provide clear written task instructions, expected service levels, and turnaround times to offshore partners - Review and quality check work produced by offshore teams to ensure accuracy, consistency, and alignment with brand and valuation standards - Continuously improve playbooks, templates, and training materials for offshore teams to drive efficiency and quality **Quality, Compliance, and Governance** - Ensure all bids comply with internal risk, legal, compliance, and brand standards, as well as client procurement requirements - Maintain and update a central repository of approved bid content, including service descriptions, team bios, case studies, and pricing guidance for valuation work - Lead internal reviews and approvals for complex or strategic bids, including governance with senior valuation and operational leaders - Track and manage version control for all bid documents **Client and Stakeholder Engagement** - Act as a trusted partner to producers, valuation leaders, and client relationship owners on pursuit strategy and positioning - Support or lead responses to client clarifications and follow up questions related to bids - Coordinate and prepare materials for client presentations and orals when required - Capture feedback from clients and internal teams after each bid and feed lessons learned into future responses **Performance Management and Continuous Improvement** - Track and report on key metrics such as bid volume, win rate, cycle time, margin performance, and client feedback - Identify trends and root causes that impact win rate, pricing discipline, and operational effort - Recommend and implement process improvements, tooling enhancements, and collaboration models for both onshore and offshore bid support - Contribute to training and upskilling for producers and support teams on bid processes, tools, and best practices **Other Duties** - Perform other duties as assigned in support of client engagement, bid management, and operational excellence **Qualifications** - Bachelor's degree in Business, Finance, Real Estate, or related field, or equivalent experience - Five or more years of experience in bid management, proposals, client engagement, or operations in a professional services environment - Experience in valuation, real estate, or a related advisory business strongly preferred - Proven track record managing complex bids with multiple stakeholders and short timelines - Experience working with offshore or shared service teams preferred - Strong understanding of commercial models, pricing, and margin drivers in a services or valuation business **Skills and Competencies** - Strong project and workflow management skills with excellent attention to detail - Clear, concise written and verbal communication, with the ability to turn technical valuation concepts into client ready language - Ability to build trusted relationships and influence across producers, valuation teams, finance, legal, and operations - Comfortable working in a fast paced environment with competing priorities and frequent deadlines - Proficiency with Microsoft Office, especially Word, PowerPoint, and Excel, and familiarity with CRM, pipeline, or engagement tracking tools - Continuous improvement mindset with a focus on efficiency, quality, and margin discipline **Success Measures** - Increased bid win rate for valuation opportunities and positive client feedback on the bid experience - Reduced bid cycle time and rework, with clear and predictable workflows for producers and support teams - Strong alignment between bid commitments, operational delivery, and target margins - Effective use of offshore resources with high quality, consistent bid outputs \#Remote #RemoteLI Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 93,500.00 - $110,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ****************** or email *************************** . Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"
    $93.5k-110k yearly Easy Apply 17d ago
  • Client Engagement Manager

    Cushman & Wakefield 4.5company rating

    Sacramento, CA jobs

    **Job Title** Client Engagement Manager The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow management, coordinates offshore bid support, and ensures that every proposal is timely, accurate, compelling, and aligned to target margins. The Client Engagement Manager is the central point of contact between producers, valuation teams, finance, and operations for all bids. **Job Description** **Key Responsibilities** **Bid Strategy and Ownership** - Own the end to end bid process for assigned valuation opportunities from intake through submission and post bid review - Partner with producers, valuation teams, country and market leaders, and client relationship owners to understand client needs and decision criteria - Translate client requirements into clear bid strategies, win themes, and value propositions tailored to valuation services - Ensure that bids reflect accurate scope, assumptions, pricing, service levels, and commercial terms **Onshore Workflow Management** - Manage the onshore bid workflow including intake, triage, prioritization, and assignment of tasks - Maintain a clear view of the bid pipeline and ensure stakeholders understand deadlines, dependencies, and status - Coordinate subject matter experts, valuation leaders, finance, legal, and operations to gather inputs and approvals - Implement standard work, templates, and checklists specific to valuation bids to reduce rework and improve quality and speed - Monitor workload and capacity for the onshore team and escalate resourcing needs when required **Offshore Bid Support Coordination** - Lead and coordinate offshore bid support teams responsible for drafting, formatting, research, and data gathering - Provide clear written task instructions, expected service levels, and turnaround times to offshore partners - Review and quality check work produced by offshore teams to ensure accuracy, consistency, and alignment with brand and valuation standards - Continuously improve playbooks, templates, and training materials for offshore teams to drive efficiency and quality **Quality, Compliance, and Governance** - Ensure all bids comply with internal risk, legal, compliance, and brand standards, as well as client procurement requirements - Maintain and update a central repository of approved bid content, including service descriptions, team bios, case studies, and pricing guidance for valuation work - Lead internal reviews and approvals for complex or strategic bids, including governance with senior valuation and operational leaders - Track and manage version control for all bid documents **Client and Stakeholder Engagement** - Act as a trusted partner to producers, valuation leaders, and client relationship owners on pursuit strategy and positioning - Support or lead responses to client clarifications and follow up questions related to bids - Coordinate and prepare materials for client presentations and orals when required - Capture feedback from clients and internal teams after each bid and feed lessons learned into future responses **Performance Management and Continuous Improvement** - Track and report on key metrics such as bid volume, win rate, cycle time, margin performance, and client feedback - Identify trends and root causes that impact win rate, pricing discipline, and operational effort - Recommend and implement process improvements, tooling enhancements, and collaboration models for both onshore and offshore bid support - Contribute to training and upskilling for producers and support teams on bid processes, tools, and best practices **Other Duties** - Perform other duties as assigned in support of client engagement, bid management, and operational excellence **Qualifications** - Bachelor's degree in Business, Finance, Real Estate, or related field, or equivalent experience - Five or more years of experience in bid management, proposals, client engagement, or operations in a professional services environment - Experience in valuation, real estate, or a related advisory business strongly preferred - Proven track record managing complex bids with multiple stakeholders and short timelines - Experience working with offshore or shared service teams preferred - Strong understanding of commercial models, pricing, and margin drivers in a services or valuation business **Skills and Competencies** - Strong project and workflow management skills with excellent attention to detail - Clear, concise written and verbal communication, with the ability to turn technical valuation concepts into client ready language - Ability to build trusted relationships and influence across producers, valuation teams, finance, legal, and operations - Comfortable working in a fast paced environment with competing priorities and frequent deadlines - Proficiency with Microsoft Office, especially Word, PowerPoint, and Excel, and familiarity with CRM, pipeline, or engagement tracking tools - Continuous improvement mindset with a focus on efficiency, quality, and margin discipline **Success Measures** - Increased bid win rate for valuation opportunities and positive client feedback on the bid experience - Reduced bid cycle time and rework, with clear and predictable workflows for producers and support teams - Strong alignment between bid commitments, operational delivery, and target margins - Effective use of offshore resources with high quality, consistent bid outputs \#Remote #RemoteLI Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 93,500.00 - $110,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ****************** or email *************************** . Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"
    $93.5k-110k yearly Easy Apply 17d ago
  • Client Engagement Manager

    Cushman & Wakefield 4.5company rating

    Washington, DC jobs

    **Job Title** Client Engagement Manager The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow management, coordinates offshore bid support, and ensures that every proposal is timely, accurate, compelling, and aligned to target margins. The Client Engagement Manager is the central point of contact between producers, valuation teams, finance, and operations for all bids. **Job Description** **Key Responsibilities** **Bid Strategy and Ownership** - Own the end to end bid process for assigned valuation opportunities from intake through submission and post bid review - Partner with producers, valuation teams, country and market leaders, and client relationship owners to understand client needs and decision criteria - Translate client requirements into clear bid strategies, win themes, and value propositions tailored to valuation services - Ensure that bids reflect accurate scope, assumptions, pricing, service levels, and commercial terms **Onshore Workflow Management** - Manage the onshore bid workflow including intake, triage, prioritization, and assignment of tasks - Maintain a clear view of the bid pipeline and ensure stakeholders understand deadlines, dependencies, and status - Coordinate subject matter experts, valuation leaders, finance, legal, and operations to gather inputs and approvals - Implement standard work, templates, and checklists specific to valuation bids to reduce rework and improve quality and speed - Monitor workload and capacity for the onshore team and escalate resourcing needs when required **Offshore Bid Support Coordination** - Lead and coordinate offshore bid support teams responsible for drafting, formatting, research, and data gathering - Provide clear written task instructions, expected service levels, and turnaround times to offshore partners - Review and quality check work produced by offshore teams to ensure accuracy, consistency, and alignment with brand and valuation standards - Continuously improve playbooks, templates, and training materials for offshore teams to drive efficiency and quality **Quality, Compliance, and Governance** - Ensure all bids comply with internal risk, legal, compliance, and brand standards, as well as client procurement requirements - Maintain and update a central repository of approved bid content, including service descriptions, team bios, case studies, and pricing guidance for valuation work - Lead internal reviews and approvals for complex or strategic bids, including governance with senior valuation and operational leaders - Track and manage version control for all bid documents **Client and Stakeholder Engagement** - Act as a trusted partner to producers, valuation leaders, and client relationship owners on pursuit strategy and positioning - Support or lead responses to client clarifications and follow up questions related to bids - Coordinate and prepare materials for client presentations and orals when required - Capture feedback from clients and internal teams after each bid and feed lessons learned into future responses **Performance Management and Continuous Improvement** - Track and report on key metrics such as bid volume, win rate, cycle time, margin performance, and client feedback - Identify trends and root causes that impact win rate, pricing discipline, and operational effort - Recommend and implement process improvements, tooling enhancements, and collaboration models for both onshore and offshore bid support - Contribute to training and upskilling for producers and support teams on bid processes, tools, and best practices **Other Duties** - Perform other duties as assigned in support of client engagement, bid management, and operational excellence **Qualifications** - Bachelor's degree in Business, Finance, Real Estate, or related field, or equivalent experience - Five or more years of experience in bid management, proposals, client engagement, or operations in a professional services environment - Experience in valuation, real estate, or a related advisory business strongly preferred - Proven track record managing complex bids with multiple stakeholders and short timelines - Experience working with offshore or shared service teams preferred - Strong understanding of commercial models, pricing, and margin drivers in a services or valuation business **Skills and Competencies** - Strong project and workflow management skills with excellent attention to detail - Clear, concise written and verbal communication, with the ability to turn technical valuation concepts into client ready language - Ability to build trusted relationships and influence across producers, valuation teams, finance, legal, and operations - Comfortable working in a fast paced environment with competing priorities and frequent deadlines - Proficiency with Microsoft Office, especially Word, PowerPoint, and Excel, and familiarity with CRM, pipeline, or engagement tracking tools - Continuous improvement mindset with a focus on efficiency, quality, and margin discipline **Success Measures** - Increased bid win rate for valuation opportunities and positive client feedback on the bid experience - Reduced bid cycle time and rework, with clear and predictable workflows for producers and support teams - Strong alignment between bid commitments, operational delivery, and target margins - Effective use of offshore resources with high quality, consistent bid outputs \#Remote #RemoteLI Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 93,500.00 - $110,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ****************** or email *************************** . Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"
    $93.5k-110k yearly Easy Apply 17d ago
  • Client Engagement Manager

    Cushman & Wakefield 4.5company rating

    Phoenix, AZ jobs

    **Job Title** Client Engagement Manager The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow management, coordinates offshore bid support, and ensures that every proposal is timely, accurate, compelling, and aligned to target margins. The Client Engagement Manager is the central point of contact between producers, valuation teams, finance, and operations for all bids. **Job Description** **Key Responsibilities** **Bid Strategy and Ownership** - Own the end to end bid process for assigned valuation opportunities from intake through submission and post bid review - Partner with producers, valuation teams, country and market leaders, and client relationship owners to understand client needs and decision criteria - Translate client requirements into clear bid strategies, win themes, and value propositions tailored to valuation services - Ensure that bids reflect accurate scope, assumptions, pricing, service levels, and commercial terms **Onshore Workflow Management** - Manage the onshore bid workflow including intake, triage, prioritization, and assignment of tasks - Maintain a clear view of the bid pipeline and ensure stakeholders understand deadlines, dependencies, and status - Coordinate subject matter experts, valuation leaders, finance, legal, and operations to gather inputs and approvals - Implement standard work, templates, and checklists specific to valuation bids to reduce rework and improve quality and speed - Monitor workload and capacity for the onshore team and escalate resourcing needs when required **Offshore Bid Support Coordination** - Lead and coordinate offshore bid support teams responsible for drafting, formatting, research, and data gathering - Provide clear written task instructions, expected service levels, and turnaround times to offshore partners - Review and quality check work produced by offshore teams to ensure accuracy, consistency, and alignment with brand and valuation standards - Continuously improve playbooks, templates, and training materials for offshore teams to drive efficiency and quality **Quality, Compliance, and Governance** - Ensure all bids comply with internal risk, legal, compliance, and brand standards, as well as client procurement requirements - Maintain and update a central repository of approved bid content, including service descriptions, team bios, case studies, and pricing guidance for valuation work - Lead internal reviews and approvals for complex or strategic bids, including governance with senior valuation and operational leaders - Track and manage version control for all bid documents **Client and Stakeholder Engagement** - Act as a trusted partner to producers, valuation leaders, and client relationship owners on pursuit strategy and positioning - Support or lead responses to client clarifications and follow up questions related to bids - Coordinate and prepare materials for client presentations and orals when required - Capture feedback from clients and internal teams after each bid and feed lessons learned into future responses **Performance Management and Continuous Improvement** - Track and report on key metrics such as bid volume, win rate, cycle time, margin performance, and client feedback - Identify trends and root causes that impact win rate, pricing discipline, and operational effort - Recommend and implement process improvements, tooling enhancements, and collaboration models for both onshore and offshore bid support - Contribute to training and upskilling for producers and support teams on bid processes, tools, and best practices **Other Duties** - Perform other duties as assigned in support of client engagement, bid management, and operational excellence **Qualifications** - Bachelor's degree in Business, Finance, Real Estate, or related field, or equivalent experience - Five or more years of experience in bid management, proposals, client engagement, or operations in a professional services environment - Experience in valuation, real estate, or a related advisory business strongly preferred - Proven track record managing complex bids with multiple stakeholders and short timelines - Experience working with offshore or shared service teams preferred - Strong understanding of commercial models, pricing, and margin drivers in a services or valuation business **Skills and Competencies** - Strong project and workflow management skills with excellent attention to detail - Clear, concise written and verbal communication, with the ability to turn technical valuation concepts into client ready language - Ability to build trusted relationships and influence across producers, valuation teams, finance, legal, and operations - Comfortable working in a fast paced environment with competing priorities and frequent deadlines - Proficiency with Microsoft Office, especially Word, PowerPoint, and Excel, and familiarity with CRM, pipeline, or engagement tracking tools - Continuous improvement mindset with a focus on efficiency, quality, and margin discipline **Success Measures** - Increased bid win rate for valuation opportunities and positive client feedback on the bid experience - Reduced bid cycle time and rework, with clear and predictable workflows for producers and support teams - Strong alignment between bid commitments, operational delivery, and target margins - Effective use of offshore resources with high quality, consistent bid outputs \#Remote #RemoteLI Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 93,500.00 - $110,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ****************** or email *************************** . Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"
    $93.5k-110k yearly Easy Apply 17d ago
  • Director of Strategic Growth & Client Development

    Camelot Services 4.1company rating

    Plano, TX jobs

    Full-time Description Ready to be the driving force behind a national market leader's next phase of growth? Camelot Services, Inc., a powerhouse in facility and property management with a 25-year legacy, is expanding its footprint across North America. We're seeking a dynamic, strategic leader with deep industry roots to spearhead growth and unlock new revenue streams. If you thrive on creating opportunities and closing high-value deals, this is your seat at the table. About Camelot Services, Inc. Camelot Services, Inc. is a national provider of facility management, commercial property management, and mobile technician maintenance services. With over 25 years of operational excellence, Camelot is trusted by leading organizations across the U.S. and Canada to deliver responsive, reliable, and innovative property solutions. Position Summary The Director of Strategic Growth & Client Development is responsible for leading and executing Camelot's national business development strategy. This role will drive sustainable growth by identifying new market opportunities, optimizing sales processes, expanding client relationships, and supporting marketing initiatives that reinforce Camelot's brand authority. Key Responsibilities Lead the creation and execution of Camelot's business development strategy. Track and analyze business development metrics, report insights to executive leadership. Identify and prioritize new markets and service offerings aligned with company goals. Oversee the full sales lifecycle-from prospecting and proposals to closing and onboarding. Drive lead generation through digital tools, outbound outreach, brokers, and industry networks. Collaborate with account managers to expand business within existing client portfolios. Strengthen the Camelot brand by engaging in relevant industry associations and events. Respond to RFPs and develop compelling proposals that win business. Represent the company at key industry events, conferences, and client meetings. Support client onboarding and transition processes in coordination with operations teams. Requirements Bachelor's degree in Business, Marketing, or related field. 6+ years of progressive business development experience in facility or property management. Established network of commercial real estate and FM contacts. Proven record of sales growth and client acquisition success. Strong leadership and communication skills with a data-driven mindset. CRM and Microsoft Office proficiency. Willingness to travel across North America. Preferred Skills & Traits Strategic sales planning Pipeline development and CRM management Negotiation and deal-closing Client retention and upselling Market and competitive analysis High-energy leadership style Professional presence with strong presentation skills Are you ready to make a measurable impact? If you're a relationship-driven strategist with a track record of growing B2B service organizations, we want to hear from you. Apply now and help lead Camelot Services into its next era of expansion and innovation.
    $68k-107k yearly est. 60d+ ago
  • Client Transition Director

    Westward360 3.4company rating

    Chicago, IL jobs

    Job DescriptionDescription: Westward360 is looking to add a Client Transition Director to join our growing team. If you're an organized, strategic project manager who thrives in a fast-paced environment and enjoys building processes that drive success, this could be the perfect opportunity for you. Westward360 is a leader in the Property Management industry, with locations across the map. We manage condo, townhome, and homeowner associations, as well as provide rental management services to multi-family, single-unit, and co-op properties. Our growth strategy includes both organic expansion and acquisitions, and we're looking for someone to help us ensure a seamless experience for every new client that joins the Westward360 family. What we offer: Compensation range of $75,000 - $85,000 Monthly cell phone stipend Hybrid, Remote (with some national travel) Medical/Dental/Vision insurance Front loaded PTO 401k - Company match up to 4% Long and short term disability at no cost to employee Continuing education + licensing compensation What you'll do: Lead and manage all aspects of client transitions, including new acquisitions, new business onboardings, and client offboardings. Oversee timelines, deliverables, and communication across internal departments and external partners to ensure smooth, consistent transitions. Collaborate with internal functional leads-including Owner Services, Accounting, Leasing, and Maintenance-as well as acquired company leadership and client boards. Develop and refine transition playbooks and checklists to create a standardized, scalable process. Coordinate the transfer of accounts, staff, leases, financials, and technology systems for new acquisitions or client onboarding. Serve as the central point of contact for data collection, ensuring teams meet deadlines and deliverables leading up to go-live. Partner with Leasing and Compliance teams to confirm proper licensing and registrations are maintained. Identify risks, troubleshoot issues, and escalate concerns to leadership when needed. Deliver regular progress reports and updates to leadership, highlighting milestones, challenges, and action plans. What you'll need: Bachelor's degree in Business, Finance, or a related field (advanced degree a plus). 3+ years of project management, client transition, or consulting experience. Experience coordinating complex, cross-functional projects-M&A integration experience strongly preferred. Strong organizational skills and ability to manage multiple initiatives simultaneously. Excellent communication and relationship-building skills with both internal teams and clients. A strategic mindset with the ability to operate at both the 30,000-foot level and on the ground to solve complex integration challenges. High emotional intelligence and professionalism under pressure. About Westward360: Westward360 is dedicated to providing exceptional community management, rental management and brokerage services. Serving multiple markets throughout the United States, we have the systems, strategies, and expertise to meet the specialized needs of even the most demanding client. With more than 50,000 homes under management, we're your all-in-one real estate solution. *Disability Notice: Disclosure is divulging or giving out personal information about a disability. It is important for the employee to provide information about the nature of the disability, the limitations involved, and how the disability affects the ability to learn and /or perform the job effectively. The employer has a right to know if a disability is involved when an employee asks for accommodations. Deciding if, when, and how to share disability-related information with a prospective or current employer can be overwhelming but we ask to please request a required accommodation prior to your first date of work. *Please note, a doctor's note may be requested by Human Resources, depending on the accommodation being requested, on a case-by-case basis. Requirements:
    $75k-85k yearly 10d ago

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