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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Quincy, MA | $53,974 | $25.95 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $96,804 | $47 | - |
| 2 | Customer Liaison | $74,349 | $36 | - |
| 3 | Customer Account Executive | $60,953 | $29 | - |
| 4 | Customer Care Consultant | $59,090 | $28 | - |
| 5 | Account Services Coordinator | $47,698 | $23 | - |
| 6 | Account Executive/Customer Service | $46,415 | $22 | - |
| 7 | Correspondence Coordinator | $46,055 | $22 | - |
| 8 | Customer Service Analyst | $45,926 | $22 | - |
| 9 | Customer Solutions Specialist | $45,903 | $22 | - |
| 10 | Customer Sales Specialist | $44,018 | $21 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | eSquared Communication Consulting | $41,419 | $20 | - |
| 2 | Cogent Communications | $40,912 | $20 | 1 |
| 3 | Tangoe | $40,236 | $19 | - |
| 4 | Windstream | $36,808 | $18 | 11 |
| 5 | Cetis | $35,490 | $17 | - |
| 6 | Valor Telecommunications Enterprises LLC | $34,431 | $17 | - |