Information Technology Internship jobs at Grant Thornton

IT Coordinator Department: Firm Operations Reports To: Firm Accounting Director Status: Full-Time, Non-Exempt The IT Coordinator is an individual contributor responsible for supporting the firm's technology environment, ensuring reliable system performance, and providing hands-on technical expertise across hardware, software, and business applications. This role blends operational support with strategic planning-helping evaluate technology needs, strengthen IT processes, and contribute to long-term improvements that align with the firm's goals. The IT Coordinator works closely with internal teams, external vendors, and leadership to maintain a secure, efficient, and forward-looking technology infrastructure. Key Responsibilities Technical Support & Operations (Primary Focus) Provide day-to-day technical support for employees, including troubleshooting hardware, software, network, and peripheral issues. Maintain and monitor servers, workstations, mobile devices, and cloud-based systems. Oversee account provisioning, system access, and application configurations. Manage software installs, updates, and license tracking. Support cybersecurity initiatives, including patching, endpoint protection, MFA, access controls, and monitoring alerts. Maintain IT asset inventory (hardware and software), including procurement and lifecycle management. Document IT procedures, troubleshooting steps, and support standards. Supports training staff on firm software. Systems Administration Assist with administration of Microsoft 365, Entra, and other core business systems. Support data backup processes, retention schedules, and recovery testing. Monitor network performance; escalate issues to vendors as needed. Project & Strategic Planning Support Participate in IT planning discussions to identify opportunities to improve workflows, security, and system performance. Research emerging technologies, tools, and solutions that support the firm's long-term IT strategy. Assist in developing technology roadmaps and recommending system upgrades or process improvements. Support implementation of new technology initiatives, coordinating logistics, user communication, testing, and training. Provide insights to leadership on IT risks, efficiencies, and optimization opportunities. Facilitate sharing of best practices efficiencies. Vendor Management Work with third-party software vendors and service providers to support system reliability and project execution. Assist in evaluating vendor performance and researching new technology partners. Track service tickets. Qualifications Education & Experience Associate or bachelor's degree in information technology, Computer Science, or related field preferred. 5+ years of hands-on IT support experience. Experience in a professional service or multi-location environment a plus. Technical Skills Strong knowledge of Windows OS, Microsoft 365, Azure AD, and network fundamentals. Familiarity with cybersecurity tools and best practices. Experience with troubleshooting hardware, software, and cloud-based applications. Understanding of backup systems, endpoint management, and mobile device management (MDM). Experience contributing to IT planning, project coordination, or process improvement is preferred. Core Competencies Strong problem-solving and diagnostic skills. Excellent communication skills and the ability to support users at all technical levels. Ability to manage multiple priorities in a fast-paced environment. Detail-oriented with strong documentation habits. Proactive mindset with interest in long-term IT growth and strategy. Working Conditions Onsite presence required [insert schedule expectations]. Occasional after-hours support during system updates or outages. Ability to lift up to 40 lbs. (equipment).

Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Source One Technical Solutions is seeking a highly motivated and detail-oriented IT Operations Specialist. In this role, you'll be instrumental in capturing, analyzing, and documenting key operational workflows and dependencies. IT Operations Specialist An Autonomous Mobility Company Location: Las Vegas, NV, United States Expected pay amount 49.00 - 54.00 USD Per Hour Schedule: Onsite - Multiple shifts/schedules available Assignment length: Ongoing W2 Contract This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp. Job description: This role is based in the Spring Valley area, Southwest Las Vegas, NV, and offers one of the following schedules: Monday-Friday 10:00AM-6:30PM Wednesday-Sunday 5:30PM-2:00AM Sunday-Thursday 10:00AM-6:30PM Tuesday-Saturday 10:00AM-6:30PM As an IT Operations Specialist, you'll: Shadow multiple operations team members to observe day-to-day workflows and system interactions. Document processes, dependencies, bottlenecks, and pain points in current technical operations. Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows. Assist in developing process improvement recommendations and operational documentation. Provide technical feedback and support where appropriate, aligning with operational goals. Communicate findings effectively to both technical and non-technical stakeholders. Requirements: Prior experience in at least two of the following technical domains: Real-time technical operations Advanced TCP/IP networking Cellular networks AWS cloud computing Kubernetes Windows workstation support Strong analytical and documentation skills Excellent communication and interpersonal skills Ability to work independently and collaboratively in an on-site, high-security environment Preferred qualifications: Experience in an operations center, NOC/SOC, or similar real-time support setting Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation Experience interacting with DevOps or infrastructure teams in a production environment 5+ years of experience in at least two of the technical domains listed above Work Environment: This position is onsite at a secure facility in the Spring Valley area of Southwest Las Vegas Must be able to pass background screening and comply with facility access requirements Benefits: Pre-tax commuter benefits Employer Subsidized healthcare benefits Flexible Spending Account for healthcare-related costs Short- and long-term disability and life insurance 401k package Commitment: This is a full-time, ongoing contract position . It will be onsite and available to candidates who are local to the Spring Valley area, Southwest Las Vegas, NV area. This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

Job Title: Desktop Support Engineer Must Have Technical/Functional Skills End user Desktop / Laptop Support. Laptop build process. System Deployment and Systems Management knowledge, JAMF, Windows 11, Windows 10. JAFM to manage Apple Devices, Microsoft Intune, Windows Auto Pilot. Rescue LogMeIn, ServiceNow, Zoom, Microsoft SCCM preferred. IT ServiceDesk experience Roles & Responsibilities Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting. Experience creating collections, packages, applications within SCCM Should have strong experience in SCCM 2007 & 2012 Experience in installation of Microsoft System Configuration Manager 2007-2012. In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues. Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing. Experience in deploying, troubleshooting, and managing Windows devices Must have excellent competency with SCCM, WSUS and other patching tools. Experience in supporting Windows Server 2012, 2016, 2019 Generic Managerial Skills 1. Be a point of contact for all proactive technical engagements. 2. Work independently and as a team member 3. Must be able to meet deadlines/Must be able to work after hours and some weekend if required by the business.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range:$26.50 To $31.25 Hourly HelpDesk Technician Job Type: Full-Time | Non-Exempt | In Office Salary Range: $26.50 - $31.25 per year Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience. Essential Duties and Responsibilities Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues. Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs. Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution. Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting. Assist in updating training materials and provide user training as needed. Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance. Monitor and report recurring issues to management; stay current with system updates and industry trends. Maintain accurate inventory of desktop and printing equipment. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred. Basic knowledge of IT operations, hardware/software troubleshooting, and network support. Familiarity with banking industry compliance and security standards is a plus. Strong communication skills with the ability to explain technical concepts clearly. Proficient in Microsoft Office, desktop applications, and mobile device platforms. Strong organizational, time management, and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Valid driver's license and reliable transportation may be required. Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Pay: $90,000.00 - $120,000.00 per year Why This Is a Great Opportunity Join a growing, innovative company at the forefront of solar manufacturing and engineering. You'll play a vital role in shaping how technology drives business performance, working directly with decision-makers to make a measurable impact. Enjoy a competitive compensation package, comprehensive benefits, and a workplace that values balance-with three weeks of PTO plus an extra week off between Christmas and New Year's (not counted toward PTO). This is a great opportunity to grow your IT career within a collaborative, forward-thinking organization that's building a sustainable future. Location Albion, Michigan - It is a hybrid position. Note To be considered, candidates must have hands-on experience managing and supporting NetSuite ERP systems. About Our Client Our client is Michigan's leading manufacturer of solar racking systems-veteran and family-owned since 2007. They design and produce high-quality solar roof, ground, and carport systems, all manufactured and inventoried at their Albion facility. With a culture rooted in integrity, innovation, and customer success, they continue to expand their impact across the solar and engineering industries. Job Description Manage and maintain the company's NetSuite ERP environment, ensuring optimal performance and functionality. Provide expert-level technical support to end users, resolving system issues efficiently. Configure and customize NetSuite to align with evolving business needs. Collaborate cross-functionally to design workflows, custom reports, and integrations that streamline operations. Deliver user training sessions to improve adoption and utilization of the system. Support system updates, testing, and documentation to ensure data accuracy and process efficiency. Qualifications Proven experience administering and supporting NetSuite ERP systems. Strong understanding of business processes in manufacturing, supply chain, or engineering environments. Technical proficiency in system configuration, integration, and report building. Excellent communication, analytical, and problem-solving skills. Bachelor's degree in Information Systems, Computer Science, or related field preferred. Why You'll Love Working Here You'll join a family-oriented company that values teamwork, innovation, and accountability. As a key player in a close-knit environment, you'll see your ideas implemented quickly and your contributions recognized. The company's commitment to customer success, employee growth, and sustainable energy solutions makes this a meaningful place to build your career. JPC-439 Job Type: Full-time Benefits: 401(k) Dental insurance Paid time off Vision insurance

Source One is a staffing services company and we're currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site). Title: TeleOperations Specialist (Technical Support Specialist) Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below) Various Shifts Available: Hours: 10am-6:30pm or 5:30pm-2am Days: Tues-Sat, Wed-Sun, Thurs-Mon or Sat-Wed * Ideal candidates will be flexible on shift days/times Job description: Our client is helping an innovative, on-demand autonomous ride-hailing company hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system. As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure. Responsibilities: - Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation - Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines - Assist in gathering performance metrics and reporting observations to improve system functionality - Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface - Follow company protocols and regulatory requirements to maintain high operational standards Requirements: - 2+ years of experience in operations, technical support, software testing, or a similar field - Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles - Excellent driving history and no criminal history - Excellent written and verbal communication skills - Willingness to work flexible shift hours Bonus Qualifications: - Experience with QA testing or working in the autonomous vehicle industry - Bachelor's degree in STEM, analytics, or related field - Basic understanding of data analysis to help build out and analyze metrics - Strong familiarity with video game-style controls or simulation software Benefits: - Pre-tax commuter benefits - Employer subsidized health care benefits - Flexible Spending Account for healthcare-related costs - Short and long term disability coverage and life insurance - 401k package

Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida. Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to learn more about life at CXI: *************************************** Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies. Our Values Customer First - We earn the right to be our clients' first choice. Integrity - We hold ourselves to the highest standard to build trust. Collaborative - We always win as a team. Innovative - We find new methods to deliver change and advance technology to the industry. Passionate - We are driven to be the best in class. Currency Exchange International is looking for a skilled and motivated IT GRC & Security Co-op to join our GRC Team! This is a hybrid position based in Orlando, FL. Summary The IT GRC & Security Ops Co-op will gain valuable experience assisting IT GRC and Information Security teams with a wide range of activities, including governance, risk management, compliance, security awareness, and security operations. This role provides hands-on exposure to real-world security challenges and the opportunity to contribute to the protection of the organization's information assets. The co-op will collaborate with experienced professionals to learn about security best practices and support the implementation of a robust security posture. Essential Functions: Assist with the evaluation and implementation of security controls, and learn how to frame security risks in business terms. Support the assessment of vendor security, review of third-party contracts, and collection of evidence for internal audits and regulatory exams. Contribute to the development and delivery of security awareness training and phishing simulations. Assist with the IT risk management framework and methodologies. Gain experience with security tools, including monitoring, investigating alerts, and participating in incident response activities. Support vulnerability management processes and the maintenance of security documentation. Competencies: Thinks critically and analytically with the ability to express a point of view supported by data (for both technical and non-technical audiences) Raises concerns early and facilitates constructive problem-solving at all levels of the enterprise; knows when to escalate Exhibits passion for learning in technology and cybersecurity domains Collaborates effectively with colleagues, stakeholders, and leaders across multiple organizations to get consensus, socialize strategy and achieve objectives Displays the ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Manages multiple parallel initiatives Is execution-oriented and self-motivated Requirements Enrolled in, or recently graduated from, a four-year college program focused on Information Technology, Information Security, or a similar field; OR; Completed a security boot camp and earned a security-related certification Benefits Commute Reimbursement - CXI will pay the toll, bus or metro cost in and out of work 401K Plan - CXI will match up to 5% Tuition Assistance - CXI offers tuition assistance for part-time employees *conditions apply* Holiday Pay - CXI offers additional pay for select holidays Sick Time - CXI will pay sick/personal pay (1 hour of sick/personal time for every 30 hours worked - which may equal to an annual accrual of 40 hours) Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************

Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Manage Media content through specific workflow based Operations Monitor, reconcile and QA content Adept with all Client tools to make required changes to content Written and verbal communication with Clients and Network Partners Triage issues and work with cross functional teams for escalating, mitigating or troubleshooting issues Rule, Analysis, and Knowledge based decision making End to end ownership, tracking and reporting of issues Salary Range: $38,000 - $45,000 per year

Seeking a Desktop Technician with Laboratory support experience for a long-term consulting position in Cambridge, MA 02142. Desktop Technician (Contractor) Initial contract duration is 12 months, with possible extension Mon-Fri, 40 hours/week, standard business hours This role is on-site Job Summary: - Provide comprehensive IT support to research and development site - Troubleshoot computer issues for scientists, both on-site and remotely, managing IT requests through the company ticketing system - Set up lab computers and network connections - Work with vendors, perform computer hardware upgrades, and ensure seamless IT operations within the lab environment - Perform various computer, equipment, and software support tasks - Computer moves, adds and changes Qualifications: - Well rounded desktop support background - Experience working in a laboratory environment - Detail oriented - Pharmaceutical (or other regulated) industry experience is a plus

Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Roles & Responsibilities 1. Technical Support: Provide technical assistance to users experiencing hardware and software issues. 2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices. 3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity. 4. User Training: Train users on new technologies and provide guidance on best practices. 5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed. 6. Collaboration: Work closely with other IT teams to resolve complex issues. 7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings. 8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions. Salary Range: $60,000 $65,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Must Have Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Roles & Responsibilities • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI • Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. • Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices • Manage the Security compliance health status of end user workstations • Monitor security patching status and remedy deficiencies proactively • Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team • Adjust configuration options as required to resolve defects identified while performing corrective action on a device • Investigate desktop level incidents and identify root causes to be able to provide solutions. • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities • Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot • L2 Workstations operational support • Monitor and report on User experience. Report on Workstation image deployments and patch compliance metrics Salary Range: $60,000 $70,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.