Post job

Gravie jobs

- 50 jobs
  • Actuary, Pricing

    Gravie 4.1company rating

    Remote Gravie job

    Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role: We're looking for an Actuary, Pricing to support our growing actuarial pricing team. You'll play a key role in pricing strategy development, helping to design and refine rating models for Gravie's innovative insurance products. You'll collaborate closely with data scientists, underwriters, and other teams to integrate predictive analytics into our actuarial models, a key aspect of our strategic growth plan. We are looking for someone who has their ASA or is well on their way to completing their ASA credential. This is a great opportunity for someone who has experience working in underwritten lines of business, enjoys solving complex problems, and is excited to be part of a company that's rewriting the rules of healthcare. You will:· Support development and enhancement of pricing models, with a focus on underwritten business.· Partner with our data science to incorporate predictive models into actuarial pricing tools and workflows.· Analyze emerging experience and market dynamics to inform pricing decisions.· Assist in the design and testing of rating methodologies for new and existing products.· Help ensure pricing accuracy, consistency, and regulatory compliance as needed.· Communicate actuarial concepts clearly to both technical and non-technical audiences.· Support internal stakeholders (underwriting, product, finance, sales) with data-driven insights.· Champion the building of scalable pricing tools, documentation, and processes. You bring: · A bachelor's degree in Actuarial Science, Mathematics, Statistics, or a related field.· Completion of 4+ actuarial exams and progress toward ASA credential.· 5+ years of actuarial experience, with exposure to underwritten health insurance products.· Experience working with or alongside data scientists on predictive modeling initiatives.· Strong analytical and problem-solving skills.· Proficiency in Excel and comfort with tools like SQL, R, Python, or similar Extra credit: · ASA· Prior experience pricing small group or level-funded products.· Exposure to reinsurance, stop-loss pricing, or portfolio analysis.· Previous experience working in a high-growth setting. Gravie: In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $111,000 - $185,000 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. A Little More About Us:· We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.· We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.· Our customers like us. Our revenue churn is in the low single digits, in an industry where greater than 20% churn is common.· Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you. It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self - we like you that way.
    $111k-185k yearly Auto-Apply 60d+ ago
  • Clinical Vendor Manager

    Gravie 4.1company rating

    Remote Gravie job

    Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role:The Clinical Vendor Manager is responsible for managing Gravie's portfolio of clinical vendor partnerships to ensure cost-effective, high-quality, and compliant delivery of clinical programs and services. This role is hands-on and execution-focused-building relationships with vendors, monitoring performance, and ensuring alignment with Gravie's operational, financial, and member experience goals. The Manager will serve as the day-to-day point of contact for clinical vendor performance, driving accountability through data, metrics, and collaboration. This role plays a key part in helping Gravie control medical costs, improve utilization outcomes, and deliver an exceptional member experience. You will:· Serve as the primary point of contact for clinical vendors (including Cigna UM & CM, AHH UM & CM, Teladoc, Sword Health, Alight, and SL partners).· Maintain strong, collaborative relationships to ensure mutual accountability and continuous improvement.· Partner with internal clinical, finance, and operations teams to align vendor services with Gravie's goals.· Strategize and evaluate potential clinical vendors to identify partnerships that add measurable value and align with organizational goals.· Monitor vendor performance against SLAs, KPIs, and contract terms; escalate issues and track remediation plans.· Manage ongoing and annual vendor evaluations, including data reviews and performance scorecards.· Identify performance gaps and opportunities for cost containment and quality improvement.· Support contract renewals, amendments, and performance guarantees (PGs) in partnership with Legal and Procurement.· Ensure vendor compliance with contractual, regulatory, and audit requirements.· Track key contract dates and coordinate renewal reviews and approvals.· Define and enforce clinical vendor data reporting standards and integration requirements across systems.· Prepare regular dashboards and summaries highlighting performance trends, risks, and opportunities.· Translate data insights into actionable recommendations for leadership.· Support decisions on insourcing vs. outsourcing functions by assessing cost, quality, and efficiency impacts.· Reconcile vendor invoices and proactively forecast clinical vendor spend.· Collaborate cross-functionally to resolve issues affecting member experience or clinical outcomes. You bring: · Active and non restricted RN license· 3+ years experience managing clinical vendors (UM/CM, telehealth, care navigation, etc.) in payer or managed care settings.· Demonstrated success improving vendor performance and managing complex contracts.· Working for a TPA and/or Self funded insurance organizations.· Working with Stop Loss and Reinsurance vendor partners.· Strong organizational and project management skills.· Excellent relationship-building and communication abilities.· Proficiency in data analysis and vendor performance dashboards.· Knowledge of healthcare quality, utilization management, and medical cost containment.· Comfortable working in a fast-paced, evolving environment. Gravie: In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $113,800 - $189,600 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. A Little More About Us:At Gravie, we're on a mission to reinvent health benefits for small and midsize businesses-making high-quality, affordable healthcare accessible to employers and their employees. We believe better benefits lead to better lives, and we're building the future of health benefits to reflect just that. We're proud to be the only company offering both innovative level-funded health plans and a market-leading ICHRA solution, giving employers more choice and flexibility than ever before. And guess what? Our customers love us. With member and employer satisfaction rates consistently trending above 80%, we know our health plans are working the way they should. Backed by some of the most sought-after investors in the country, we have the resources and long-term support to build something truly transformative-and we're just getting started. At Gravie, we do things differently. We'll challenge you, and we'll welcome you challenging us. Good ideas are everyone's job here. You'll join a team that's smart, mission-driven, and unafraid to push boundaries if it means making a bigger impact for the people we serve. If you're energized by a high-performance, high-trust environment where your voice matters, Gravie might be just the place for you.
    $113.8k-189.6k yearly Auto-Apply 52d ago
  • Field Case Manager Los Angeles, CA Spanish CCM CDMS COHN CRRN

    Aetna 4.5company rating

    Remote or Los Angeles, CA job

    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. Excellent benefits package, including 401k, tuition, licensure and certification reimbursement. We promote healthy & wellness lifestyles and offer specialty programs here at Aetna. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard. Job Description JOIN OUR GROWING TEAM Are you tired of bedside nursing? Are you looking to get away from 12-hour hospital shifts while continuing to utilize your RN expertise to impact the lives of patients in your local community? We are seeking self-motivated, energetic, detail oriented, highly organized, tech-savvy Registered Nurses to join our Workers' Compensation Field Case Management team. This opportunity offers a competitive salary, full benefits, and a performance-based bonus paid out on a monthly or quarterly basis. POSITION SUMMARY Responsible for assessing and analyzing an injured employee to evaluate the medical and vocational needs required to facilitate the patients appropriate and timely return to work. Acts as a liaison with patient/family, employer, provider(s), insurance companies, and healthcare personnel. Fundamental Components but not limited to the following: Assesses and analyzes an injured employees medical and vocational status; develops a plan of care to facilitate the patients appropriate and timely return to work. Interviews patients in their homes, work-sites, or physicians office to provide ongoing case management services. Monitors patient progress toward desired outcomes through assessment and evaluation. Communicates both in-person and telephonically with patient, medical providers, attorneys, employers and insurance carriers; prepares all required documentation of case work activities. May arrange referrals, consultations and therapeutic services for patients; confers with specialists concerning course of care and treatment. Develops and administers educational and prevention programs. Applies all laws and regulations that apply to the provision of rehabilitation services; applies all special instructions required by individual insurance carriers and referral sources. Testifies as required to substantiate any relevant case work or reports. Daily travel in the field. Qualifications BACKGROUND/EXPERIENCE: Registered Nurse (RN) with active state license in good standing in the state where job duties are performed required Minimum 2 years clinical nursing background required Bilingual Spanish Speaking Fluent preferred Prior case management and workers' compensation experience preferred Ability to multitask in a fast paced work environment Strong computer skills with experience in Microsoft Office Products Excellent communication skills EDUCATION The minimum level of education desired for candidates in this position is a Associate's degree or equivalent experience. LICENSES AND CERTIFICATIONS Nursing/Registered Nurse (RN) is required Nursing/Certified Case Manager (CCM) is desired Telework Specifications: Full time WAH with daily travel in the field. Candidates should reside in the San Fernando Valley/Los Angeles area. Additional Information We offer you: Autonomy Productivity incentive Home every night, weekend and holiday! Schedule Monday-Friday All major holidays are paid time off, vacation and sick time off is accrued. Full benefits offered including 401(k) and many corporate discounts available. Employees are reimbursed for fees to maintain licensure as well as free CEU's to maintain licensure. Continuing Education credits are available/provided for RN and a various industry certifications too. Work from home with in-state travel. In addition to annual salary, position has potential for a monthly monetary bonus. Mileage reimbursement is provided per the IRS rate. Coventry provides laptop, IPhone, fax/scanner/printer, as well as office supplies. Benefit eligibility may vary by position. Click here to review the benefits associated with this position. All employees are expected to embody our values of Excellence, Integrity, Caring and Inspiration in all that they do as an employee. The overall responsibility of the Field Case Manager is to ensure the injured worker receives the best possible care in a timely and efficient manner towards full rehabilitation and return to work. Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
    $63k-78k yearly est. 60d+ ago
  • Pharmacy Supervisor

    Gravie 4.1company rating

    Remote Gravie job

    Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role:The Pharmacy Member Specialist Supervisor leads and oversees pharmacy benefit administration within member services, ensuring timely and accurate issue resolution for members, employers, and brokers. This role involves tracking performance metrics, developing quality assurance frameworks, and implementing new member and provider initiatives. The supervisor is also responsible for developing and maintaining training programs for internal teams and translating pharmacy program changes into effective operational processes to achieve optimal member and plan outcomes. You will:· Oversee performance for pharmacy benefit administration within member services, ensuring smooth, timely, and accurate resolution for issues raised by members, employers, and brokers. · Track performance metrics and trends related to member interactions and issue resolution. · Develop, maintain, and report on key performance indicators focused on efficiency and member satisfaction. · Lead operational implementation of new outbound member and provider initiatives. Including: Programs designed to achieve cost savings for members and plans· Educating members and providers on pharmacy programs Offer proactive assistance with prescription fulfillment· Develop and implement a quality assurance framework, focusing on audits of case documentation, correspondence, and call recordings to ensure high-quality performance. This includes monitoring vendor customer service quality and managing performance scorecards. · Develop and maintain training programs, materials, and regular learning sessions for internal teams to ensure strong understanding of pharmacy benefit design, programs, policies, procedures, and escalation pathways. · Serve as the “eyes and ears of the member” to evaluate upcoming pharmacy program changes and benefit enhancements. Translate impacts into operational processes that deliver the best possible member and plan outcomes. You bring: · 3+ years experience in pharmacy operations, PBM, health plan, or member services roles· 2+ years leadership experience· Strong understanding of pharmacy benefit design and specialty drug programs· Excellent partnership and communication skills with both internal teams and external stakeholders· Ability to build structure in fast-paced or scaling environments Extra credit: · Previous experience at a high growth company. Gravie: In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $66,112 - $110,187 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. Our unique benefits program is the gravy, i. e. , the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. A Little More About Us:At Gravie, we're on a mission to reinvent health benefits for small and midsize businesses-making high-quality, affordable healthcare accessible to employers and their employees. We believe better benefits lead to better lives, and we're building the future of health benefits to reflect just that. We're proud to be the only company offering both innovative level-funded health plans and a market-leading ICHRA solution, giving employers more choice and flexibility than ever before. And guess what? Our customers love us. With member and employer satisfaction rates consistently trending above 80%, we know our health plans are working the way they should. Backed by some of the most sought-after investors in the country, we have the resources and long-term support to build something truly transformative-and we're just getting started. At Gravie, we do things differently. We'll challenge you, and we'll welcome you challenging us. Good ideas are everyone's job here. You'll join a team that's smart, mission-driven, and unafraid to push boundaries if it means making a bigger impact for the people we serve. If you're energized by a high-performance, high-trust environment where your voice matters, Gravie might be just the place for you.
    $66.1k-110.2k yearly Auto-Apply 36d ago
  • Quality Engineer, ICHRA

    Gravie 4.1company rating

    Remote Gravie job

    Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. We are growing quickly and investing in the next generation of our ICHRA and health benefits platform, a reliable, compliant, and scalable system that makes it easier for people to access and manage healthcare. To achieve this, we are building cross-functional teams where quality is owned by everyone, with dedicated Quality Engineers embedded in each team to ensure our products are robust, testable, and continuously improving A Little More About The role:Engineer at Gravie, you will be the quality champion within your Scrum team. You will take ownership of test strategy, automation, and quality visibility from planning through release. This role is both hands-on and enabling. You will write automated tests, perform manual and exploratory testing when needed, and help your team build the habits and technical capabilities to take full ownership of quality. You will leverage existing tools and frameworks, enhance them where appropriate, and promote a culture of continuous improvement in how software quality is achieved and maintained. You will:· Serve as the embedded quality leader on your Scrum team, ensuring quality is built into every stage of development. · Define and execute test strategies across functional, integration, regression, and non-functional domains. · Utilize and enhance existing automation frameworks and suites for APIs, UI, and backend components using modern tools and languages such as Java, TypeScript, Cypress, Playwright, or similar. · Perform manual and exploratory testing to validate user experience, business logic, and edge cases that automation does not yet cover. · Partner with engineers to extend automated testing coverage within the development workflow, enabling the team to own automation alongside you. · Lead root-cause analysis and drive corrective actions to prevent recurring defects. · Partner with Product to define clear, measurable acceptance criteria and ensure user stories are testable and complete. · Integrate automated testing into CI/CD pipelines to ensure fast, reliable validation of builds. · Promote a shift-left quality mindset through collaboration, code reviews, and active pairing with developers. · Monitor and report on quality metrics such as defect density, automation coverage, and release readiness to improve transparency and predictability. · Collaborate with DevOps and SRE teams to ensure test environments are stable, representative, and available. · Identify opportunities to leverage AI and automation to improve testing efficiency, coverage, and feedback cycles. · Act as a mentor and advocate for quality engineering practices across Gravie. Who You Are:· Experienced Quality Engineer who thrives in fast-paced, agile product environments. · Skilled in maintaining and evolving automation frameworks while also valuing thoughtful manual and exploratory testing. · Strong collaborator who enables the team to own testing, quality, and automation rather than operating as a gatekeeper. · Confident with CI/CD pipelines and integrating tests into continuous delivery workflows. · Curious and analytical, with strong attention to detail and a drive to continuously improve both systems and process. · Excellent communicator who can clearly articulate risks, tradeoffs, and quality metrics to both technical and non-technical audiences. · Passionate about using technology and innovation, including AI, to simplify and strengthen quality processes. · Pragmatic problem solver who balances thoroughness with speed and impact. You bring: · 5 or more years of experience in software quality engineering, with at least 2 years embedded on agile product teams. · Proven success implementing and extending automated test suites for web applications, APIs, and backend systems. · Strong programming skills in at least one modern language such as Java, JavaScript, or TypeScript. · Hands-on experience with test frameworks and tools such as Cypress, Playwright, or Selenium. · Experience validating REST APIs using Postman, ReadyAPI, or code-based frameworks. · Working knowledge of SQL for data validation and backend testing. · Familiarity with CI/CD pipelines such as GitHub Actions, Jenkins, or similar, and test management tools such as Jira or TestRail. · Understanding of non-functional testing concepts such as performance, security, and reliability testing. · You must be eligible to work in the United States without need of sponsorship now or in the future. Extra credit: · Previous experience at a high growth company. Gravie: In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $97,500 - $162,500 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. Our unique benefits program is the gravy, i. e. , the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. A Little More About Us:At Gravie, we're on a mission to reinvent health benefits for small and midsize businesses-making high-quality, affordable healthcare accessible to employers and their employees. We believe better benefits lead to better lives, and we're building the future of health benefits to reflect just that. We're proud to be the only company offering both innovative level-funded health plans and a market-leading ICHRA solution, giving employers more choice and flexibility than ever before. And guess what? Our customers love us. With member and employer satisfaction rates consistently trending above 80%, we know our health plans are working the way they should. Backed by some of the most sought-after investors in the country, we have the resources and long-term support to build something truly transformative-and we're just getting started. At Gravie, we do things differently. We'll challenge you, and we'll welcome you challenging us. Good ideas are everyone's job here. You'll join a team that's smart, mission-driven, and unafraid to push boundaries if it means making a bigger impact for the people we serve. If you're energized by a high-performance, high-trust environment where your voice matters, Gravie might be just the place for you.
    $97.5k-162.5k yearly Auto-Apply 21d ago
  • Director of Total Rewards

    Gravie 4.1company rating

    Remote Gravie job

    Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role:We're hiring a Director of Total Rewards to join our Human Resources leadership team and shape the future of our organization's compensation and benefits strategy. As the Director of Total Rewards, you will be a strategic leader responsible for designing, implementing, and overseeing a comprehensive total rewards program that aligns with our organization's mission and growth objectives. This hands-on role requires both strategic vision and operational expertise to build competitive, equitable, and sustainable compensation and benefits programs. You will lead the development of innovative total rewards strategies to attract and retain top talent while ensuring compliance and cost efficiency. This role reports directly to our CHRO, that will blend in-office collaboration with remote work to foster connection with teammates, our culture, and our mission. You will:● Develop and execute a forward-thinking total rewards strategy encompassing compensation, health, welfare, retirement, wellness, and leave programs, ensuring alignment with organizational goals and industry benchmarks.● Lead the design and implementation of competitive compensation structures, including base pay, incentives, equity plans, and recognition programs, to support talent acquisition and retention.● Oversee the strategic planning and execution of the annual Open Enrollment process, including renewal strategy, employee communications, educational materials.● Monitor market trends and benchmarks to ensure compensation and benefits programs remain competitive, equitable, and aligned with the organization's total rewards philosophy.● Build and manage relationships with benefits brokers, compensation consultants, carriers, and third-party vendors to optimize service levels, cost efficiency, and program effectiveness.● Collaborate with Finance to develop and manage the total rewards budget, balancing cost control with competitive offerings.● Ensure compliance with all federal, state, and local regulations (e.g., ERISA, ACA, HIPAA, FMLA, COBRA) and oversee timely completion of regulatory filings, including 5500s, 1094/95C, and plan audits.● Oversee the administration of the 401(k) plan, partnering with administrators, financial planners, and auditors to ensure compliance and employee engagement.● Serve as an escalation point for complex compensation and benefits issues, providing strategic guidance and resolution.● Drive cross-functional collaboration with HR, Finance, and leadership teams to align total rewards with business objectives.● Stay abreast of emerging trends in total rewards, incorporating innovative solutions to enhance employee experience and organizational success.● Complete and assist in other duties as assigned.. You bring:● 10+ years of progressive experience in total rewards, with at least 5 years in a leadership role overseeing both compensation and benefits.● Proven ability to develop and execute strategic total rewards programs in a fast-paced, growth-oriented environment.● Hands-on experience designing and implementing compensation structures (e.g., base pay, incentives, equity) and benefits programs (e.g., health, welfare, retirement, wellness).● Strong track record of building and managing vendor relationships with brokers, carriers, and consultants.● Expertise in regulatory compliance (e.g., ERISA, ACA, HIPAA, FMLA, COBRA) and experience managing 5500 filings, 1094/95C, NDT, and 401(k) audits.● Exceptional leadership and mentoring skills, with experience building and developing high-performing teams.● Ability to present complex compensation and benefits information to diverse audiences, including senior leadership.● Strong analytical skills to assess market trends, manage budgets, and drive data-informed decisions.● Experience with HRIS platforms, preferably Workday and Workday Benefits. Extra credit:● Bachelor's degree in Human Resources, Business, or related field (or equivalent experience).● Advanced HR certifications (e.g., CCP, CEBS, SPHR, SHRM-SCP).● Experience designing wellness programs that drive employee engagement.● Experience scaling total rewards programs in a growing organization.● Familiarity with equity-based compensation plans and executive compensation strategies. Gravie: In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $123,750 - $206,250 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. In addition to base salary, this position is also eligible to participate in Gravie's annual bonus program. Stock options may also be awarded as part of the compensation package. Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. A Little More About Us:● We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.● We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.● Our customers like us. Our revenue churn is in the low single digits, in an industry where greater than 20% churn is common.● Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you. It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self - we like you that way.
    $123.8k-206.3k yearly Auto-Apply 60d+ ago
  • Sales Coordinator

    Gravie 4.1company rating

    Gravie job in Minneapolis, MN

    Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role:We're looking for a Sales Coordinator to partner and support a sales team by taking on and managing administrative tasks, ensuring smooth sales processes, maintaining communication with the team and helping to coordinate and manage a territory. Gravie is experiencing rapid sales growth, and the Sales Coordinator will provide critical support that will allow Gravie Broker Sales Managers to spend more time with customers. You will:• Help support and grow overall conversion goals through cross-territory prospecting and setting meetings for all BSMs/ISMs and helping to build a territory. • Assist with prospecting through email and phone outreach. • Submit proposal and contract requests on behalf of assigned Gravie Broker Sales Managers. • Interface directly with external broker staff to gather all necessary materials required during the quoting and contracting process. • Ensure quoting materials are complete and stored correctly in shared company folders. • Work with the Revenue Operations and Underwriting teams to prioritize rushed requests and ensure critical deadlines are met. • Enter sales contacts, accounts and opportunities in Salesforce. • Prepare and proofread presentations and sales communications. • Attend and take notes in sales meetings. • Coordinate provider and pharmacy searches with network and pharmacy benefit management (PBM) partners. • Take an active role in helping BSMs and ISMs identify conference, convention, and sponsorship opportunities, as well as facilitate the setup, recruit brokers for attendance, and any other tasks associated with them. • Assist with sales research and requests as needed. • Actively follow up on incoming leads via email and phone calls to drive pipeline generation. • Demonstrate commitment to our core competencies of being authentic, curious, creative, empathetic and outcome oriented. • Assist and organize pipeline and understand where quotes are in the quoting process to ensure on time delivery. You bring:• Bachelor's degree or related work experience• Proven track record of meeting and/or exceeding goals • Strong written and verbal communications skills• A high degree of organization, accuracy, and detail-orientation• A resourceful, driven, and resilient attitude• Ability to thrive in a fast-paced environment with tight deadlines• Strong customer-service skills Extra credit:• Previous startup company experience• Salesforce and Pardot experience• Healthcare or health insurance experience• Professional experience in sales and/or marketing Gravie:In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $42,000 - $70,000 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. Our unique benefits program is the gravy, i. e. , the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and paid paw-ternity leave. A Little More About Us:· We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space. · We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized. · Our customers like us. Our revenue churn is in the low single digits, in an industry where greater than 20% churn is common. · Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. We may not be the right place for everybody, but if you get energized by doing work every day that focuses on putting consumers at the front of the line, we could be a great place for you. It takes unique people and diverse perspectives to deliver our results. We encourage you to be your authentic self - we like you that way.
    $42k-70k yearly Auto-Apply 15d ago
  • Property Field Claims Adjuster (Bemidji, MN)

    American Family Insurance 4.5company rating

    Bemidji, MN job

    You will work in the field and report to the Property Claim Manager and handle homeowner property field claims typically within the Bemidji, Minnesota area. You must be located within this area. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use. Location: In this primarily field-based role, you will spend 80% of your time (4+ days per week) working in the field, directly interacting with customers. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. Position Compensation Range: $56,000.00 - $92,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities You will investigate the origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. You will identify complex issues and seek assistance as needed. Handles claims on a good-faith basis. You will handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements. You will conduct on-site inspections when needed, evaluate damages, and handle claim negotiations with insureds, claimants, attorneys, and public adjusters. You will respond to customer inquiries, make appropriate decisions, and close files as needed. You will interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses. You will proactively provide all parties with the claim process and status as appropriate; answer questions or redirect to other areas. Specialized Knowledge & Skills Requirements Demonstrated experience providing customer-driven solutions, support, or service. Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience. Demonstrated experience handling moderately complex claims, or other equivalent experience. Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge. Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge. Licenses Valid driver's license required plus an acceptable driving record. Obtain state specific property casualty claims licensing as required. Travel Requirements Up to 50%. Catastrophe duty up to 75% as applicable. Physical Requirements Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Adjusting or moving objects up to 50 pounds in all directions. Additional preferred qualifications: Familiarity and experience with Xactimate. Working Conditions Low temperatures. High temperatures. Outdoor elements such as precipitation and wind. Noisy environments. Hazardous conditions. Poor ventilation. Small and/or enclosed spaces. Additional Information Offer to selected candidate will be made contingent on the results of applicable background checks Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions Sponsorship will not be considered for this position unless specified in the posting #LI-Remote We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation. #LI-JA2
    $56k-92k yearly Auto-Apply 43d ago
  • Member Services Optimization Director

    Gravie 4.1company rating

    Remote Gravie job

    Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role:The Member Services Optimization Director is responsible for designing and implementing strategies that enhance customer satisfaction, service efficiency, and operational excellence across all service channels. This leader drives process improvement, technology enablement, and performance optimization to ensure a seamless, high-quality, and empathetic experience for every Gravie customer interaction. This leader will oversee a small, high-impact team that partners closely with cross-functional internal partners to develop a strategic roadmap of initiatives that enhance efficiency, service, and quality. The ideal candidate is a data-driven strategist with a strong background in customer operations, analytics, and continuous improvement methodologies, and a proven ability to lead large matrixed teams through transformation. You will:· Partner with senior leadership to define a multi-year customer service optimization strategy aligned with company goals, including technology, vendors, and process design· Develop a clear roadmap of investments and initiatives aligned with this strategy that improve service quality, reduce cost-to-serve, and enhance customer loyalty in support of organizational goals· Build, lead, and mentor a team of managers focused on optimization and quality improvement. · Foster a culture of accountability, innovation, and continuous improvement. · Partner with Operations to develop training and change management programs to support new processes and technologies. · Lead a systematic, data-driven review process to update and refine the member services operations optimization roadmap. · Build end-to-end process maps of customer service workflows and propose improvements consistent with the optimization strategy· Oversee the creation and maintenance of comprehensive business requirements for systems and tools supporting member services operations· Implement best practices, automation, and AI-driven solutions to improve speed, accuracy, and customer outcomes. · Collaborate with internal partners to drive process transformation initiatives built around the customer experience through all channels. (Web, App, IVR/IVA, Chat, text, email, inbound/outbound, etc. ). · Leverage data analytics and customer insights to inform decision-making and predictive modeling. · Partner with Technical Product Management and Engineering leadership to prioritize initiatives and define clear requirements and acceptance criteria. · Ensure strong, consistent communication with stakeholders across Gravie to share updates, gather feedback, and drive adoption of new capabilities and processes. · Collaborate with technology teams to evaluate and deploy new tools and capabilities (CRM, AI driven assist, workforce management, self-service digital tools, etc. ). · Champion and join forces with key internal partners to deliver digital transformation initiatives that modernize the customer service experience. · Maintain an expert understanding of compliance requirements, contractual obligations, regulatory changes, and industry standards. · Drive build-vs-buy decisions that balance innovation with efficiency, optimizing Gravie's internal focus on distinctive capabilities. Execution & Outcomes:· Be accountable for the execution and measurable success of the operations optimization roadmap, including operational and financial performance improvements tied to specific initiatives. · Partner with operations to drive overall improvements in customer satisfaction (CSAT/NPS), reduce call handle time, increase first contact resolution rates (FCR), improve employee engagement and productivity, and successfully roll out service optimization initiatives on time and within budget. You bring: · 8+ years of progressive experience in customer service operations, operations, process improvement, operations engineering, consulting, and/or quality improvement. · 3+ years in a senior leadership position managing muiti-channel or large-scale service operations. · Proven success in implementing customer service technologies and process transformation initiatives. · Experience designing and delivering large-scale initiatives with measurable outcomes· Expertise in data analysis, process mapping, and operational design. · Experience leveraging enabling technologies including WFM tools, CRM platforms, automation, and analytics tools. · Strong analytical and problem-solving abilities, adept with data visualization and KPIs. · Deep understanding of customer experience principles and service design. · Exceptional leadership, communication, and stakeholder management skills. Extra credit: · Bachelor's degree in Business, Operations Management, or related field. · Experience in a high-growth, fast-paced, and evolving environment. · AI certification or relevant business experience implementing AI driven customer experience solutions· Expertise in continuous improvement methodologies (Lean, Six Sigma, etc. ). Gravie: In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $133,200 - $222,000 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. In addition to base salary, this position is also eligible to participate in Gravie's annual bonus program. Stock options may also be awarded as part of the compensation package. Our unique benefits program is the gravy, i. e. , the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. A Little More About Us:At Gravie, we're on a mission to reinvent health benefits for small and midsize businesses-making high-quality, affordable healthcare accessible to employers and their employees. We believe better benefits lead to better lives, and we're building the future of health benefits to reflect just that. We're proud to be the only company offering both innovative level-funded health plans and a market-leading ICHRA solution, giving employers more choice and flexibility than ever before. And guess what? Our customers love us. With member and employer satisfaction rates consistently trending above 80%, we know our health plans are working the way they should. Backed by some of the most sought-after investors in the country, we have the resources and long-term support to build something truly transformative-and we're just getting started. At Gravie, we do things differently. We'll challenge you, and we'll welcome you challenging us. Good ideas are everyone's job here. You'll join a team that's smart, mission-driven, and unafraid to push boundaries if it means making a bigger impact for the people we serve. If you're energized by a high-performance, high-trust environment where your voice matters, Gravie might be just the place for you.
    $133.2k-222k yearly Auto-Apply 17d ago
  • Personal Lines Product Implementation & Support Specialist (Hybrid)

    American Family Insurance Group 4.5company rating

    Remote or Minneapolis, MN job

    Help with the implementation and support of assigned products, inclusive of implementation and launch of new products, defect management and prioritization, and system support and quality control. Support the product management strategy and product development lifecycle. Partner with other teams on new product development and implementation. In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. You should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783; Boston, MA 02110; Eden Prairie, MN 55343; or St. Joseph, MO 64507. You will report to the Senior Manager, Product Implementation & Support. #LI-Hybrid Position Compensation Range: $61,000.00 - $101,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Responsibilities: * Participate in the implementation and support of assigned products and associated system releases, including defect prioritization and management. * Participate in the creation of specific underwriting policies based on external industry and economic trends, and internal capabilities and our performance. * Assist in the establishment of underwriting referral rules and processes. * Assist with establishing new and managing existing partner relationships. * Provide maintenance of business rules and requirements and documentation. Help maintain the process for risk reviews. * Support the communications, education and launch efforts for assigned products. * Participate in the development of detailed operational data and reporting requirements. * Provide product intent (contract and underwriting) for consumer complaints and DOI inquiries. * Assist with Department of Insurance market conduct examinations and inquiries. * Maintain vendor and vendor management strategy for department; including specific vendor performance criteria, measurements, and service level agreements. Provide feedback on vendor performance and monitoring and reporting on contract compliance and performance to ensure service level agreements are met. Gather information necessary to negotiate performance improvements and remedies with vendors in instances of non-compliance. Requirements: * Strong communication and organizational skills. * Demonstrated experience providing customer-oriented solutions or support. * Basic understanding of Property and Casualty Insurance product design, pricing, and underwriting concepts. * Basic understanding of market research and marketplace trends in insurance coverage. * Basic understanding of project management methodologies, practices, techniques and tools. Travel Requirements: * Up to 25%. Additional Information * Offer to selected candidate will be made contingent on the results of applicable background checks * Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions * Sponsorship will not be considered for this position unless specified in the posting We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation. #LI-DB1
    $34k-39k yearly est. Auto-Apply 3d ago
  • UX Designer

    Gravie 4.1company rating

    Gravie job in Minneapolis, MN

    Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role:We're looking for a UX Designer focused on Research and Validation to be the voice of the user across our digital properties. You will be the primary engine that drives Meaning and ensures Progress by grounding our designs in reliable data. Your main responsibility will be leading rapid, tactical research cycles (usability testing, interviews, surveys) to validate prototypes created by our Senior Designers. You will transform user feedback into clear, actionable insights, directly reducing design risk and accelerating the flow of validated features into our Delivery track. You will:· Lead the design and execution of tactical usability research studies (moderated and unmoderated) for prototypes spanning Enrollment flows, ER/MBR management tools, and reporting dashboards. · Rapidly synthesize research findings and translate or implement them directly into clear, prioritized design requirements and actionable feedback for the Senior Designers and Product Owners or implement recommended design updates as needed. · Collaborate closely with Product Owners and Senior Designers to define research goals and ensure alignment with key business outcomes and UX KPIs. · Design user flows and conceptual wireframes based on research findings and present validation plans to internal stakeholders. · Own the validation phase of the Dual-Track Agile process, ensuring every major design decision is tested before handoff to Engineering. · Create and maintain an organized, accessible repository of research artifacts, user profiles, and synthesis documents to promote Certainty across the product teams. · Advocate for the user by communicating insights at scheduled intervals with internal stakeholders, ensuring the human impact of our work is understood by all. · Work with and contribute to the organization's Design System by providing validation on component usability. · Keep up to date with modern research methodologies and industry best practices. You bring: · Ideally 3-5 years of experience in UX design, with a strong emphasis on user research and validation activities (portfolio should showcase synthesis and research impact). · Expert proficiency in designing and leading usability research studies, including writing scripts, recruiting, moderating, and analyzing qualitative data. · Deep understanding of UX KPIs and how they relate to validating design assumptions and measuring project success. · Proficient with Figma for modifying prototypes used in testing. · Exceptional communication and presentation skills, specifically the ability to compellingly communicate user pain points and research findings to senior stakeholders. · Prior experience working within a fast-paced, Agile or Dual-Track Agile environment. · Strong critical and design thinking skills, with a passion for turning ambiguity into clear, testable hypotheses. · Be a lifelong learner and have a strong sense of curiosity about user behavior. Gravie: In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $81,300 - $135,500 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. In addition to base salary, this position is also eligible to participate in Gravie's annual bonus program. Stock options may also be awarded as part of the compensation package. Our unique benefits program is the gravy, i. e. , the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. A Little More About Us:At Gravie, we're on a mission to reinvent health benefits for small and midsize businesses-making high-quality, affordable healthcare accessible to employers and their employees. We believe better benefits lead to better lives, and we're building the future of health benefits to reflect just that. We're proud to be the only company offering both innovative level-funded health plans and a market-leading ICHRA solution, giving employers more choice and flexibility than ever before. And guess what? Our customers love us. With member and employer satisfaction rates consistently trending above 80%, we know our health plans are working the way they should. Backed by some of the most sought-after investors in the country, we have the resources and long-term support to build something truly transformative-and we're just getting started. At Gravie, we do things differently. We'll challenge you, and we'll welcome you challenging us. Good ideas are everyone's job here. You'll join a team that's smart, mission-driven, and unafraid to push boundaries if it means making a bigger impact for the people we serve. If you're energized by a high-performance, high-trust environment where your voice matters, Gravie might be just the place for you.
    $81.3k-135.5k yearly Auto-Apply 45d ago
  • Clinical Program Manager

    Gravie 4.1company rating

    Remote Gravie job

    Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role:The Program Manager leads strategic programs and projects for our Clinical organization. You will manage large initiatives and concurrent medium-sized projects from initiation through execution, ensuring delivery of measurable business outcomes. This role partners closely with business owners, cross-functional stakeholders, and technology teams throughout the full project lifecycle. You will:· Lead a program portfolio of Clinical projects, ensuring strong governance, clear roles, and effective execution· Work with business owners to define scope, develop work plans, and establish objectives that align with expected outcomes· Develop and maintain program budgets and resource capacity plans· Actively manage program progress including timelines, dependencies, risks, and deliverables· Monitor and track changes that could impact scope, schedule, budget, or resource needs, and take action to mitigate· Identify, escalate, and resolve program risks and issues across business, clinical, technology, and operational domains· Partner closely with Engineering to align on resource requirements, technical dependencies, and delivery schedules· Create stakeholder communication plans that ensure clarity and engagement across all impacted groups· Facilitate regular status meetings and program steering updates to support timely decision making· Demonstrate and reinforce our core competencies: authentic, curious, creative, empathetic, and outcome oriented You bring: · 5+ years of program delivery experience, including pharmacy benefit management (PBM), health plan operations, or clinical program management. · Strong program initiation, planning, and execution capabilities with a track record of delivering expected business results· Demonstrated vendor management experience, with a track recording of managing clinical vendors and monitoring performance guarantee. · Resource capacity planning experience· Knowledge of Agile, Waterfall, and Hybrid delivery methodologies Extra credit: · Previous experience at a high growth company. · Salesforce · PMP certification· Agile program management experience· Healthcare, PBM, or health insurance industry experience Gravie: In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $103,832 - $173,053 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. Our unique benefits program is the gravy, i. e. , the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. A Little More About Us:At Gravie, we're on a mission to reinvent health benefits for small and midsize businesses-making high-quality, affordable healthcare accessible to employers and their employees. We believe better benefits lead to better lives, and we're building the future of health benefits to reflect just that. We're proud to be the only company offering both innovative level-funded health plans and a market-leading ICHRA solution, giving employers more choice and flexibility than ever before. And guess what? Our customers love us. With member and employer satisfaction rates consistently trending above 80%, we know our health plans are working the way they should. Backed by some of the most sought-after investors in the country, we have the resources and long-term support to build something truly transformative-and we're just getting started. At Gravie, we do things differently. We'll challenge you, and we'll welcome you challenging us. Good ideas are everyone's job here. You'll join a team that's smart, mission-driven, and unafraid to push boundaries if it means making a bigger impact for the people we serve. If you're energized by a high-performance, high-trust environment where your voice matters, Gravie might be just the place for you.
    $103.8k-173.1k yearly Auto-Apply 31d ago
  • Private Markets Operations Specialist

    American Family Insurance Group 4.5company rating

    Minneapolis, MN job

    $68,000.00 - $113,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Working within the Private Markets Operations team, the Private Markets Operations Specialist supports the investment activities of the Private Markets front office which include private equity funds, real asset funds, private credit funds, co-investments, commercial mortgage loans, and private placement notes. You will have experience supporting the technology, data management, performance measurement, transaction monitoring, closing, and risk management activities for private markets investments. You will report to the Senior Manager, Private Market Operations. You will be considered for a Full-Time Remote or Hybrid (if based in Madison, WI) work arrangement based on your location. Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role. Primary Accountabilities: * You will analyze and report the risk and return of private markets investments. * You will be a technical liaison to internal and external parties regarding private markets technologies, processes, reporting, and operations. * You will be the relationship point of contact for external private markets technology and operations vendors. * You will help train new private markets operations employees. * You will assist private markets operations initiatives including, but not limited to: assessment, analysis, and implementation of new technology systems and procedures. * You will ensure reliability and accuracy of private markets processes and procedures. Qualifications: * Bachelor's degree in finance, accounting, or a related field. * Proven experience building and maintaining relationships with internal and external parties. * Solid knowledge and understanding of investment operations and procedures. * Solid knowledge and understanding of investment information systems, reporting, and data management. * Solid knowledge and understanding of investment data analysis, performance measurement, and modeling. * Basic knowledge and understanding of private markets terminology and concepts. * Basic knowledge and understanding of accounting principles. * Strong project management skills. This role is eligible for a significant variable compensation plan. #LI-Remote Additional Information * Offer to selected candidate will be made contingent on the results of applicable background checks * Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions * Sponsorship will not be considered for this position unless specified in the posting We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation. #LI-RS1
    $38k-50k yearly est. Auto-Apply 21d ago
  • Storefront Senior Insurance Sales Advisor (base + bonuses + full benefits) (Hybrid)

    American Family Insurance 4.5company rating

    Remote or Falcon Heights, MN job

    Are you ready to help families protect what matters most? Join our team as a Senior Insurance Sales Advisor, where you'll market, prospect, and sell insurance products while building lasting relationships with our customers. If you're passionate about sales, customer service, and community engagement, this is the perfect opportunity for you! In this role, you'll become a trusted advisor, conducting insightful reviews of existing policies and creating personalized recommendations. You'll shine in cross-selling essential products to our valued clients, ensuring they have everything they need. Why You'll Love This Role: Impactful Work: Make a real difference by helping customers find the best solutions. Dynamic Environment: Thrive in a fast-paced, engaging atmosphere. Growth Opportunities: Develop your skills and advance your career with us. Join us and be part of a team that values innovation, customer satisfaction, and your professional growth. Your adventure as a Senior Insurance Sales Advisor starts here! You will be reporting to an office in Falcon Heights MN Base pay is $29.00/hour plus monthly incentives based on performance. Primary Accountabilities · You will convert leads into qualified customer engagements. · You will manage a prospecting pipeline and develop a sales tracking system to maintain accurate prospect/customer information. · You will meet sales and sales quality goals. · You will sell available insurance products to new customers or services existing customers. · You will estimate and quote policy premiums complying with underwriting guidelines. · You will provide solid customer experiences. · You will grow community contacts to enhance company visibility and maximize new business opportunities. · You will work closely with customers helping them prioritize their needs. Specialized Knowledge & Skills Requirements: · Ability to provide accurate quotes to clients while multitasking on multiple computer systems/screens. · Ability to clearly explain insurance concepts and coverages to clients. · Pursue professional development and growth opportunities, enrolling in continuing education and professional designation programs. · Successful track record of success in sales. Licenses: · Valid driver's license required plus an acceptable driving record. · Required by state statutes to have proper insurance licensing to sell, solicit, or negotiate insurance products. · Property and Casualty, Life and Health (personal lines authority does not qualify). · Successfully obtain and maintain property and casualty, life, and health producer licenses for sales and service state(s). · Required to pass the state licensing exam for property and casualty, life, and health producer licenses within 60 days of hire date. In this hybrid role you will be expected to work a minimum of 10 days per month out of our office. You will report to the Senior Manager, Branch Sales. Additional Information Offer to selected candidate will be made contingent on the results of applicable background checks Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions Sponsorship will not be considered for this position unless specified in the posting We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
    $29 hourly Auto-Apply 4d ago
  • Workers Compensation QRC Qualified Rehabilitation Consultant RN Registered Nurse - 58068BR

    Aetna 4.5company rating

    Minnesota job

    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. Excellent benefits package, including 401k, tuition, licensure and certification reimbursement. We promote healthy & wellness lifestyles and offer specialty programs here at Aetna. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard. Job Description JOIN OUR GROWING TEAM Are you tired of bedside nursing? Are you looking to get away from 12-hour hospital shifts while continuing to utilize your RN expertise to impact the lives of patients in your local community? We are seeking self-motivated,energetic, detail oriented, highly organized, tech-savvy Registered Nurses to join our Workers' Compensation Field Case Management team. This opportunity offers a competitive salary, full benefits, and a performance-based bonus paid out on a monthly or quarterly basis. Our organization promotes autonomy through a Monday-Friday working schedule, paid holidays, and flexibility as you coordinate the care of your members. POSITION SUMMARY Provide medical and vocational case management services for workers' compensation inured workers and insurance customers. This is performed in accordance with MN Department of Labor QRC licensure and Rules. Fundamental Components but not limited to the following: The position include coordinating return to work and medical management assistance for workers'compensation participants, including injured workers, claims adjusters, attorneys, employers and medical personnel. QRC licensure required in good standing. Qualifications BACKGROUND/EXPERIENCE: 3+ years case management and QRC experience. Ability to travel within a designated geographic area for in-person case management activities Bilingual preferred Knowledge of laws and regulations governing delivery of rehabilitation services. Job-specific technical knowledge, (e.g., knowledge of workers compensation and disability industry for workers compensation case managers or case management). Excellent analytical and problem solving skills Effective communications, organizational, and interpersonal skills. Ability to work independently (may require working from home). Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications. Effective computer skills including navigating multiple systems and keyboarding EDUCATION The minimum level of education desired for candidates in this position is a Associate's degree or equivalent experience. LICENSES AND CERTIFICATIONS QRC certification required for the state of MN. Medical Management/Certified Professional Disability Manager (CPDM or CDMS, COHN, CRRN, CCM) is preferred Nursing/Registered Nurse (RN) is required, active and unrestricted FUNCTIONAL EXPERIENCES Functional - Medical Management/Medical Management - Case Management/4-6 Years Functional - Nursing/Case Management/1-3 Years Telework Specifications: Flexible Telework. Full Time Work at Home (WAH). 1/2 travel for location based in Minneapolis/St Paul, MN. Additional Information ADDITIONAL JOB INFORMATION Work Autonomously No Weekend of Holiday Meet top doctors of their specialty and learn from them directly Earn CEU free by attending free seminars and in house training Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard. As a Workers' Compensation Field Case Manager, you will be offered: Autonomy Productivity incentives Monday-Friday schedule Reimbursement for mileage, tolls, parking, licensure and certification · Laptop, iPhone & printer/fax/scanner all in one. Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
    $65k-81k yearly est. 60d+ ago
  • Sofware Engineer, ICHRA

    Gravie 4.1company rating

    Remote Gravie job

    Hi, we're Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role:We're looking for a Software Engineer to join our Engineering team and contribute to building and scaling Gravie's healthcare payment and benefits systems. In this role, you'll work collaboratively with other engineers, product managers, and stakeholders to design, develop, test, and ship high-quality software that powers experiences for members, employers, brokers, and internal teams. This is a great opportunity for someone with strong development fundamentals who is ready to deepen their impact, learn from senior engineers, and take ownership of features in a growing, mission-driven company. You will:· Design, build, test, and deploy reliable, scalable software for our products and internal systems· Collaborate with team members to break down and estimate work, write clean and maintainable code, and participate in code reviews· Work across the stack on backend services, APIs, data layers, and/or frontend experiences based on your skill set· Participate in Agile ceremonies and contribute to a culture of continuous improvement· Investigate, troubleshoot, and resolve software issues or bugs in production environments· Follow security and compliance standards relevant to our healthcare and payment domains· Learn our technical architecture and contribute to evolving platform capabilities· Demonstrate commitment to Gravie's core competencies of being authentic, curious, creative, empathetic, and outcome-oriented You bring: · 2-4 years of professional software development experience· Strong problem-solving skills and the ability to write clean, maintainable code· Proficiency in one or more general-purpose programming languages (e. g. , Java, Python, JavaScript/TypeScript, Go, etc. )· Familiarity with relational or NoSQL databases and cloud-based architectures· Experience working on backend systems, APIs, or full-stack applications· Comfort working in Agile environments with collaboration across disciplines· Curiosity, humility, and a desire to learn from teammates and stakeholders· Eligibility to work in the U. S. without need for sponsorship, now or in the future Extra credit: · Experience working in a regulated industry like healthcare or financial services· Familiarity with microservices, event-driven systems, or real-time payment workflows· Exposure to frontend frameworks like React or Vue. js· Experience with CI/CD pipelines or DevOps practices· Participation in open-source communities or personal technical projects Gravie: In order to transform health insurance and build a health plan everyone can love, we need talented people doing amazing work. In exchange, we offer a great overall employee experience with opportunities for career growth, meaningful mission-driven work, and an above average total rewards package. The salary range for this position is $94,300 - $157,000 annually. Numerous factors including, but not limited to, educations, skills, work experience, certifications, etc. will be considered when determining compensation. Our unique benefits program is the gravy, i. e. , the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie's package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, cell phone reimbursement, transportation perks, education reimbursement, and 1 week of paid paw-ternity leave. A Little More About Us:At Gravie, we're on a mission to reinvent health benefits for small and midsize businesses-making high-quality, affordable healthcare accessible to employers and their employees. We believe better benefits lead to better lives, and we're building the future of health benefits to reflect just that. We're proud to be the only company offering both innovative level-funded health plans and a market-leading ICHRA solution, giving employers more choice and flexibility than ever before. And guess what? Our customers love us. With member and employer satisfaction rates consistently trending above 80%, we know our health plans are working the way they should. Backed by some of the most sought-after investors in the country, we have the resources and long-term support to build something truly transformative-and we're just getting started. At Gravie, we do things differently. We'll challenge you, and we'll welcome you challenging us. Good ideas are everyone's job here. You'll join a team that's smart, mission-driven, and unafraid to push boundaries if it means making a bigger impact for the people we serve. If you're energized by a high-performance, high-trust environment where your voice matters, Gravie might be just the place for you.
    $94.3k-157k yearly Auto-Apply 55d ago
  • Litigation Senior Manager (Remote)

    American Family Insurance 4.5company rating

    Remote or Madison, WI job

    Reporting to the Core Litigation Director, this Senior Manager will provide leadership for staff whose primary tasks are the adjudication and settlement of claims involving the most technically challenging claims. You will possess extensive claims and litigation experience across all lines of our business. You will provide direction to staff on all aspects of claims handling and authority requests including those related to coverage and escalated through the team in working with Staff Council. Position Compensation Range: $111,000.00 - $190,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities You will manage the authority, guidance, and direction to Staff Council. You will create a collaborative, performance-driven work environment by facilitating and promoting trust, transparency, and inclusion. Work with team members to set clear goals, provide feedback, perform performance assessments, and support on-going development. Lead with influence and expertise. You will actively contribute to division or department leadership team. You will communicate and support our organizations mission, vision, values and practices. You will lead teams to ensure delivery of services that exceed customer expectations and compliance with regulatory and company standards. Maintain awareness of existing and proposed legislation, court decisions and latest trends in claims litigation to monitor our compliance and recommend procedure changes. Review, evaluate and maintain file-handling process to meet company and statutory guidelines for Staff Council Authority Group You will participate in corporate claims initiatives including quality file handling, process improvement, training, and development of staff. Prepare and manage annual operating budget. You will also help prepare business plans. Identify and implement opportunities for process improvements. Specialized Knowledge & Skills Requirements Demonstrated experience providing customer-driven solutions, support, or service. Demonstrated extensive knowledge of office and field claim handling processes. Demonstrated thorough understanding of policy language, coverages and underwriting intent. Demonstrated time management skills with the ability to work under pressure and adhere company productivity guidelines. Demonstrated claims handling experience and licensing. Demonstrated ability to recognize developing problems/conflicts and ability to resolve. Licenses •Obtain state specific property casualty claims licensing as required. •Valid driver's license required plus an acceptable driving record. Travel Requirements •Up to 25%. •Catastrophe duty up to 75% as applicable. Physical Requirements •Work that primarily involves sitting/standing. Working Conditions •Not applicable. Additional Information Offer to selected candidate will be made contingent on the results of applicable background checks Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions Sponsorship will not be considered for this position unless specified in the posting In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings and cultural events. #LI-Remote We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
    $111k-190k yearly Auto-Apply 3d ago
  • Lead Network Automation Engineer (Hybrid)

    American Family Insurance Group 4.5company rating

    Remote or Minneapolis, MN job

    $128,000.00 - $216,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. The Lead Network Automation Engineer transforms our data systems and architecture to support greater variety, volume, and velocity of data and data sources. You will extract data from a variety of sources and find ways to connect them and make them suitable for use in software systems and for the development of models and algorithms. You will report to the Senior Manager, Technology Services. In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034 Primary Accountabilities: * Network Design and Implementation: Leading the design, planning, and implementation of network solutions to meet organizational needs. This includes evaluating current systems and making recommendations for improvements. * Network Maintenance and Troubleshooting: Overseeing the maintenance of network systems and ensuring their optimal performance. This involves diagnosing and resolving network issues promptly to minimize downtime. * Security Management: Implementing and managing network security measures to protect data and systems from unauthorized access or attacks. * Documentation and Reporting: Maintaining detailed documentation of network configurations, changes, and performance metrics. Providing regular reports to management on network status and performance. * Vendor Management: Coordinating with external vendors and service providers to ensure the procurement and maintenance of network equipment and services. * Continuous Improvement: Staying updated with the latest network technologies and trends to continuously improve network infrastructure and processes. Specialized Knowledge & Skills Requirements * Expertise in using Ansible and Terraform to automate network device configuration, manage playbooks, and ensure consistent deployment across network environments. * Demonstrated ability to use Python for automating network tasks and scripts for configuration management. * Demonstrated knowledge and Understanding of network topologies, protocols, and technologies such as LAN, WAN, VPN. * Demonstrated ability to design, deploy, and manage Cisco SD-WAN solutions across multiple sites. * Demonstrated ability to design, deploy, and manage Cisco Meraki and WiFi networks. * Demonstrated ability to design, implement, and manage Cisco ACI environments. * Demonstrated ability to configure and manage routers, including setting up routing protocols, access control lists (ACLs), and network interfaces. * Demonstrated ability to manage and configure Infoblox DNS, DHCP, and IP Address Management (DDI) solutions for efficient network operations. * Familiarity with cloud-based networking services such as AWS VPC, Azure Virtual Network, and Google Cloud VPC. * Demonstrated ability to use GitLab's features for collaborative development, including CI/CD pipelines, issue tracking, and project management. * Demonstrated knowledge and understanding of application development methodologies (e.g. Agile) and product-based teams. #LI-Hybrid Additional Information * Offer to selected candidate will be made contingent on the results of applicable background checks * Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions * Sponsorship will not be considered for this position unless specified in the posting We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply! We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #LI-RS1
    $128k-216k yearly Auto-Apply 60d+ ago
  • Lead Knowledge and Request Analyst

    American Family Insurance Group 4.5company rating

    Minneapolis, MN job

    The Team Lead for Knowledge and Request Management plays a crucial role in overseeing and guiding the team responsible for managing the organization's knowledge base and handling service requests efficiently. This position requires a strategic thinker with strong leadership skills to ensure seamless operations and continuous improvement in knowledge management processes. Position Compensation Range: $97,000.00 - $164,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Key Responsibilities: Leadership and Team Management: * Lead and mentor a team of knowledge management and request handling professionals. * Foster a collaborative and innovative team environment to drive performance and engagement. Knowledge Management: * Develop and implement strategies for effective knowledge capture, storage, and dissemination. * Ensure the knowledge base is up-to-date, accurate, and accessible to all employees. Request Management: * Oversee the request management process to ensure timely and accurate handling of service requests. * Implement best practices to optimize request handling workflows and improve customer satisfaction. Continuous Improvement: * Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. * Monitor key performance indicators and report on team performance to senior management. Stakeholder Collaboration: * Collaborate with cross-functional teams to align knowledge and request management strategies with organizational goals. * Serve as a point of contact for stakeholders to address concerns and provide solutions. Qualifications: * Proven experience in ITIL framework, knowledge management, and request handling. * Strong leadership and team management skills. * Excellent communication and interpersonal abilities. * Ability to think strategically and implement process improvements. * Familiarity with knowledge management tools and platforms. Impact: The Team Lead for Knowledge and Request Management will play a pivotal role in enhancing the organization's ability to manage information and service requests effectively, thereby contributing to improved operational efficiency and customer satisfaction. Additional Information * Offer to selected candidate will be made contingent on the results of applicable background checks * Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions * Sponsorship will not be considered for this position unless specified in the posting In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110 Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034; #LI-Hybrid Candidates must reside within a 50-mile radius of the office location (or 35-mile radius for Boston) Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role. We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation.
    $97k-164k yearly Auto-Apply 60d+ ago
  • Corporate Tax Director (Primarily Office)

    American Family Insurance Group 4.5company rating

    Minneapolis, MN job

    Reporting to the Controller Vice President you will develop and direct tax-related strategies and programs which maximizes after-tax income. You will champion the corporate tax position at appeals conferences, judicial proceedings, industry meetings and legislative hearings. Accountabilities include planning and compliance for federal and state income taxes, premium taxes, sales and use taxes, property taxes and excise taxes. You will also be responsbile for tax accounting for GAAP and STAT financial reporting. Position Compensation Range: $169,000.00 - $288,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities * You will develop tax-related strategies that maximizes after-tax income of the enterprise. * You are responsible for state and federal tax returns and estimated tax payments including income tax, franchise tax, premium tax, sales and use tax, payroll tax, personal property tax, and information returns and the defense of the enterprise during state and federal audits and related appeals and judicial proceedings. * Develop the enterprise's position on industry tax issues to promote our position on legislative, regulatory, judicial, and other tax proceedings. * Determine and present proper tax accounting methods for GAAP and STAT financial statements. * You will provide tax- related consulting and recommendations on key strategic initiatives. * You will create a collaborative, performance-driven work environment by promoting trust, transparency, and inclusion. Work with team members to set clear goals, provide feedback, perform performance assessments, and support ongoing development. * Lead with influence and expertise. You will contribute to division or department leadership team and communicate and support our organization mission, vision, values and practices. Specialized Knowledge & Skills Requirements * Demonstrated effective leadership skills. * Proven experience in GAAP and STAT accounting. * Significant knowledge of insurance industry and economics. * Experienced tax professional with strong technical tax knowledge. * Demonstrated experience providing customer-driven solutions or support. Licenses: * Not Applicable. Travel Requirements * Up to 5%. Physical Requirements * Work that primarily involves sitting/standing. Working Conditions * Not Applicable Additional Information * Offer to selected candidate will be made contingent on the results of applicable background checks * Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions * Sponsorship will not be considered for this position unless specified in the posting In this primarily office-based role, you will be expected to spend at least 80% of your time (4+days per week) working from the office. Candidates should reside within approximately 35-50 miles of the Madison office location, 53783. We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email *************** to request a reasonable accommodation. #LI-AW1
    $169k-288k yearly Auto-Apply 3d ago

Learn more about Gravie jobs

Jobs from similar companies

Jobs from similar companies you might want to view.

Most common locations at Gravie

Zippia gives an in-depth look into the details of Gravie, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Gravie. The employee data is based on information from people who have self-reported their past or current employments at Gravie. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Gravie. The data presented on this page does not represent the view of Gravie and its employees or that of Zippia.

Gravie may also be known as or be related to Gravie, Gravie Agency LLC and Gravie, Inc.