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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bellevue, WA | $43,731 | $21.02 |
| 2 | San Francisco, CA | $42,225 | $20.30 |
| 3 | Mineola, NY | $40,682 | $19.56 |
| 4 | Schaumburg, IL | $40,046 | $19.25 |
| 5 | Downe, NJ | $39,887 | $19.18 |
| 6 | Windsor, CT | $39,226 | $18.86 |
| 7 | Cincinnati, OH | $37,403 | $17.98 |
| 8 | Richardson, TX | $36,510 | $17.55 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $97,820 | $47 | - |
| 2 | Customer Account Executive | $89,049 | $43 | - |
| 3 | Customer Care Consultant | $84,732 | $41 | - |
| 4 | Customer Relationship Specialist | $81,494 | $39 | - |
| 5 | Customer Care Executive | $74,995 | $36 | - |
| 6 | Customer Service Senior Associate | $74,042 | $36 | - |
| 7 | Customs Consultant | $72,495 | $35 | - |
| 8 | Marketing Representative | $67,980 | $33 | 2 |
| 9 | Senior Representative | $58,413 | $28 | - |
| 10 | Service Officer | $57,496 | $28 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | ICW Group | $38,789 | $19 | 1 |
| 2 | CNA Insurance | $38,404 | $18 | 3 |
| 3 | The Travelers Companies | $38,250 | $18 | 4 |
| 4 | The Hanover Insurance Group | $38,245 | $18 | 3 |
| 5 | Zurich | $38,140 | $18 | 10 |
| 6 | AmWINS Group | $37,767 | $18 | 2 |
| 7 | Philadelphia Insurance Companies | $37,604 | $18 | 4 |
| 8 | National Western Life | $37,575 | $18 | - |
| 9 | Pekin Insurance | $37,396 | $18 | - |
| 10 | Chubb | $37,303 | $18 | 36 |
| 11 | Tokio Marine Management, Inc. | $37,227 | $18 | - |
| 12 | Missouri Employers Mutual | $37,226 | $18 | - |
| 13 | Farm Family Casualty Insurance Company | $37,128 | $18 | - |
| 14 | National Indemnity | $37,064 | $18 | 2 |
| 15 | Allianz Global Corporate & Specialty | $36,901 | $18 | - |
| 16 | RLI | $36,502 | $18 | - |
| 17 | American Property Casualty Insurance Association | $35,408 | $17 | - |
| 18 | Fireman's Fund Insurance Company | $34,768 | $17 | - |
| 19 | SECURA Insurance | $34,243 | $16 | - |
| 20 | BlueCross BlueShield of Tennessee | $33,465 | $16 | 1 |