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GreatFlorida Insurance jobs - 104 jobs

  • Customer Service Representative

    Greatflorida Insurance of Winter Park 3.5company rating

    Greatflorida Insurance of Winter Park job in Winter Park, FL

    Benefits: Bonus based on performance Competitive salary Paid time off Training & development Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. Responsibilities Answer customer questions via phone, email, and in-person Assist clients with new quotes, updating policies, payments, and other services Schedule appointments and maintain calendar Maintain detailed records of client interactions Review audits and/or policies Collaborate with colleagues to provide comprehensive customer service Qualifications Knowledge of insurance products High school diploma/GED required, Bachelors degree preferred Excellent customer service skills Highly organized with strong time management skills Familiarity with Microsoft Office and other software applications
    $27k-32k yearly est. 25d ago
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  • Front Desk Receptionist- Entry level

    Greatflorida Insurance 3.5company rating

    Greatflorida Insurance job in Clearwater, FL

    Job Description Are you looking to grow? So are we! GreatFlorida Insurance in Clearwater, Florida, is seeking a friendly, organized, and customer-driven individual to join our team as a Full-Time Front Desk Receptionist. In this role, you'll be the first point of contact for our clients, creating a welcoming atmosphere while assisting with daily office operations. Your positive attitude, professionalism, and strong communication skills will make you the perfect fit for this role. We pride ourselves on delivering top-notch customer service, and we are looking for someone who can help create an excellent experience for every person who walks through our doors. If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today! Benefits Annual Base Salary + Bonus Opportunities Hands on Training Career Growth Opportunities Paid Time Off (PTO) Evenings Off Mon-Fri Schedule Retirement Plan Paid Holidays Responsibilities Maintain a professional appearance and greet all customers in a warm, professional, and helpful manner. Answer and direct phone calls promptly and accurately. Manage front desk operations, including scheduling and routing messages. Assist with filing, scanning, and office organization. Support the team with general administrative tasks and processing. Ensure a positive and welcoming client experience from start to finish. Requirements Previous front desk, receptionist, or customer service experience preferred. Friendly and professional demeanor with strong interpersonal skills. Ability to multitask and stay organized in a busy office environment. Basic computer skills and comfort learning office software. Bilingual, fluent in both English and Spanish, is a plus.
    $27k-32k yearly est. 12d ago
  • Senior Customer Service Representative

    Brightway Insurance 4.4company rating

    Melbourne, FL job

    The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.
    $33k-38k yearly est. 3d ago
  • Sales Representative

    Brightway Insurance 4.4company rating

    Fort Myers, FL job

    Job Description The Smith and Mitchell Agency- an independent, Brightway-affiliated agency- is hiring on behalf of Brightway corporate for a Sales Representative in Fort Myers, FL. As a Brightway Sales Representative, you'll focus on developing client relationships within your community and offering personal insurance products. Our streamlined operations allow you to maximize your sales efforts without being weighed down by administrative tasks. Key Responsibilities · Sell personal insurance products, including auto, home, flood, and boat insurance, using consultative sales techniques. · Identify and engage potential customers through established lead-generation methods. · Advise clients on tailored insurance solutions that meet their unique needs. · Attend industry networking events to build relationships and support business development. · Consistently surpass sales targets for new business quotes and policy issuances. Qualifications · Possession of Florida Licenses 20-44 or 2-20 is preferred but not required. · No prior insurance experience is necessary; comprehensive training will be provided. · Proven experience in sales administration, retail sales, or customer-facing roles. · Strong verbal and written communication skills, with the ability to engage and persuade customers effectively. · Excellent interpersonal skills, demonstrating the ability to build rapport and maintain positive relationships with customers and colleagues. · Excellent organizational and time-management skills. · Character, coachability, and self-motivation are essential for success. Compensation & Benefits · Base Salary plus commission. · Competitive commission structure. · Comprehensive health insurance coverage. · Paid Time Off starting in the first year. · Reimbursement for networking-related expenses. · One-on-one training with the agency owners, providing tailored guidance and support to accelerate your learning and success. About Brightway Insurance Established in 2008, Brightway Insurance has grown to become one of the largest privately-owned property and casualty insurance distribution companies in the U.S., with more than 350 agencies across 38 states and over $1.4 billion in annual premiums. Our unique franchise model offers agents the opportunity to focus on sales while we handle back-office operations, including carrier relations, licensing, and marketing support. This approach allows our agents to maximize their sales efforts and build lasting client relationships. If you're an ambitious and driven individual eager to advance in the thriving insurance industry, Brightway Insurance offers the perfect opportunity. As a leading agency, we provide the support, training, and resources you need to succeed. Take the next step in your career as a Sales Representative-apply today!
    $48k-57k yearly est. 24d ago
  • Business Development Associate

    Brightway Insurance 4.4company rating

    Jacksonville, FL job

    Job Description About Brightway Established in 2008, Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 35+ states and an impressive $1.3 billion in annual premiums, we rank among the nation's largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services, marketing resources, and continuous learning and development. We are embarking on the next stage of our customer-centric growth, driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets. Scope Brightway Insurance's dynamic 6 to 12-month program is designed to cultivate business professionals into future industry leaders. Through comprehensive training and mentorship in product knowledge, sales techniques, and business operations, you'll gain the skills needed to excel. Tailored to your progression, the program offers a phased approach with specific milestones and support structures, ensuring your success in this stable yet dynamic industry. Embark on a journey from onboarding and education to hands-on experience with the possibility of ownership of a thriving business, all within a supportive and growth-oriented environment. As a Business Development Associate at Brightway you will... Gain a deep understanding of Brightway's business model and proven operational practices Engage with warm leads from Brightway's existing book of business to generate new opportunities Develop new carrier leads through prospecting and lead development Maintain a book of business, focusing on territory development and relationship retention. Conduct proactive outreach via calls and emails to promote Brightway's value proposition Under general supervision, focus on sales, leads, retention, customer service and community of Brightway with our carriers Efficiently organize and prioritize daily tasks using calendars, checklists, and planning tools Maintain consistent and professional communication through email and internal systems Identify and recommend opportunities to improve processes and enhance sales performance Accurately document all activities and follow-ups in tracking systems Collaborate with team members to support seamless operations and shared goals What we are looking for: Ability to obtain Personal Lines licensure within 2 months Ability to perform work with a high degree of accuracy, exceptional attention to detail Superior customer service mindset: a desire and ability to deliver service that provides a high level of satisfaction Must be proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint) Superior interpersonal skills Excellent verbal and written communicator; must be able to convey ideas in a clear and concise manner Excellent independent judgment and decision making Ability to learn, embrace and put into practice new concepts and skills Superior ability to manage own time, activities and resources, models behavior for others Can demonstrate Brightway values of Smart, Accountable and Trustworthy This position requires a bachelor's degree and 0-3 years' experience in a customer service or sales environment Education or experience focused in insurance, risk management or entrepreneurship is preferred, but not required. Program Details: The program duration ranges from 6 to 12 months, depending on the employee's progression and the nature of the role they transition into upon program completion. Program Graduation Career Paths: Join Brightway's Client Engagement Center to support and service customers Contribute as a producing agent at a Brightway franchise location Launch your own Brightway Agency in a mutually agreed-upon city and state, contingent upon meeting established production metrics This position is onsite in Jacksonville, Florida. Equal Employment Opportunity: Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law. We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. We are dedicated to ensuring that our hiring, promotion, and training practices reflect this commitment. We encourage applications from individuals of all backgrounds and experiences and look forward to building a diverse team that reflects the communities we serve.
    $41k-62k yearly est. 5d ago
  • Personal Lines Producer

    Greatflorida Insurance of Winter Park 3.5company rating

    Greatflorida Insurance of Winter Park job in Winter Park, FL

    Benefits: Bonus based on performance Paid time off Training & development Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry Job Description The Personal Lines Producer at GreatFlorida Insurance Of Winter Park is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow-up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Monitor, review, and report on key metrics to ensure sales targets are achieved and execute sales activity documentation in a timely, accurate, and professional manner. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance. Qualifications: Hold the insurance license required by your state and have a minimum of two years of personal and commercial lines insurance account management experience, as well as a Bachelors Degree or comparable work experience. Possess a valid drivers license and a source of reliable transportation. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain an existing client base. Have a proven track record of business-to-business sales success. Possess strong presentation, persuasion, and negotiation skills with the ability to close sales. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment, and Technology and Computer proficiency including agency management systems.
    $26k-33k yearly est. 25d ago
  • Remote Insurance Sales Producer (1099 Contractor)

    Brightway Insurance 4.4company rating

    Remote or Fort Lauderdale, FL job

    Job Description Remote Sales Producer (1099 Independent Contractor - Commission Only) The Duval Agency is a dynamic, Florida-based, independent insurance agency. We provide leading-edge personal lines, commercial/business, and offer full support for new production so you can focus on growing your book of business. What You'll Do: Generate new business across a wide array of lines: homeowner's, auto, commercial/business Use consultative selling techniques to engage prospects, uncover needs, and offer tailored insurance packages. Manage the full sales cycle: lead generation, follow-up, quote presentation, closing, and new production. Meet and exceed production targets in a high-growth environment. For those with an existing book of business, leverage your relationships and drive new growth opportunities. Qualifications: Must be based in Florida. (Work may be fully remote or from our Sunrise, FL office.) MUST hold a valid Florida insurance license: 2-20 Property & Casualty, required. Ideally 1+ year of professional experience in insurance sales, general sales, real estate, or another client-facing role. Strong communicator, self-motivated, organized, able to build rapport and close deals. An existing book of business is a plus (but not required). Compensation & Opportunity: This is a commission-only position - for independent contractors (1099). We offer the highest percentage split in the industry. For the right candidate, there is the potential for equity ownership in the agency. Comprehensive back-office and operations support provided so you can focus on sales and production. If you're licensed in Florida motivated to build or expand your book of business, and ready to earn top commissions - we want to speak with you. Apply today!
    $66k-121k yearly est. 19d ago
  • Client Concierge/Client Specialist

    Brightway Insurance 4.4company rating

    Saint Augustine, FL job

    Brightway Insurance is hiring a Full-Time Client Concierge in Saint Augustine As a Client Concierge you will be the first point of contact for our clients, providing them with exceptional service and support. You will play a crucial role in maintaining our agency's reputation for excellence and ensuring client satisfaction. Key Responsibilities Greet and assist clients in person, via phone, email, and live chat, addressing inquiries and providing information on insurance products and services. Assist clients with policy changes, renewals, and claims, ensuring timely and accurate processing. Collaborate with the sales team to identify client needs and recommend appropriate insurance solutions. Maintain organized client records, process paperwork, and manage scheduling to support agency operations. Follow up with clients to ensure satisfaction and encourage policy renewals and referrals. Qualifications High school diploma or equivalent; college degree preferred. Previous experience in customer service, insurance, or administrative roles is advantageous. Strong communication, organizational, and multitasking abilities; proficiency in Microsoft Office Suite and CRM software. Possession of a 4-40 Customer Representative license is preferred or the willingness to obtain one. Established in 2008, Brightway Insurance has grown to become one of the largest privately-owned property and casualty insurance distribution companies in the U.S., with more than 350 agencies across 38 states and over $1.4 billion in annual premiums. Our unique franchise model offers agents the opportunity to focus on sales while we handle back-office operations, including carrier relations, licensing, and marketing support. This approach allows our agents to maximize their sales efforts and build lasting client relationships. If you're an ambitious and driven individual eager to advance in the thriving insurance industry, Brightway Insurance offers the perfect opportunity. Take the next step in your career as a Client Concierge-apply today!
    $34k-56k yearly est. 5d ago
  • Customer Service Representive

    Brightway Insurance 4.4company rating

    Boca Raton, FL job

    Job Description Brightway Insurance is a leading property and casualty insurance distribution company with over 400 franchise locations in 40 states. We pride ourselves on delivering exceptional customer experiences and empowering our agents with innovative tools and support. We are currently seeking Customer Service Representative (CSR) to join our team Position Summary: As a CSR, you will play a key role in ensuring our clients receive excellent service and support. You'll assist both new and existing customers by answering questions, processing changes to policies, handling billing inquiries, and supporting sales efforts when needed. Responsibilities: Provide exceptional customer service to policyholders via phone, email, and in-person interactions Assist clients with policy changes, billing inquiries, claims, and general insurance questions Educate clients on available coverages, products, and discounts Maintain accurate records in our CRM and carrier systems Collaborate with agents and producers to ensure a seamless customer experience Support retention efforts by identifying opportunities for cross-selling and upselling Qualifications: High school diploma or equivalent required; college degree a plus 4-40 Customer Service License required 2+ years of experience in insurance or a customer service-related role. Strong communication and interpersonal skills Detail-oriented with excellent organizational abilities Proficient in Microsoft Office Suite and comfortable learning new software Why Join Us? Competitive salary plus performance bonuses Opportunities for career growth and professional development Supportive team environment Work that makes a difference in people's lives
    $27k-33k yearly est. 10d ago
  • Great Florida Insurance 220 or 440 License Agent

    Great Florida Insurance 3.5company rating

    Great Florida Insurance job in Cape Coral, FL

    Job Description MUST HAVE A FLORIDA INSURANCE LICENSE (220 OR 440) TO APPLY FOR THE POSITION. A DRIVERS LICENSE IS NOT A INSURANCE LICENSE. MUST HAVE MORE THAN 2 YEARS EXPERIENCE, IN THE P&C INSURANCE INDUSTRY. Answer phones, complete customer requests, explain coverages, process payments WORK WITH GEICO, PROGRESSIVE, TRAVELERS, NATIONAL GENERAL an Allstate Co, many more...... Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Dental Insurance Health Insurance Vision Insurance Mon-Fri Schedule Retirement Plan Responsibilities Customer service Complete endorsements to policies. Take payments Review coverage and advise customers Write new auto and property business Requirements Hard worker, great with people Loyal, Need 1 referral from past employer.
    $30k-56k yearly est. 14d ago
  • Business Development Associate

    Brightway Insurance 4.4company rating

    Jacksonville, FL job

    About Brightway Established in 2008, Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 35+ states and an impressive $1.3 billion in annual premiums, we rank among the nation s largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services, marketing resources, and continuous learning and development. We are embarking on the next stage of our customer-centric growth, driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets. Scope Brightway Insurance's dynamic 6 to 12-month program is designed to cultivate business professionals into future industry leaders. Through comprehensive training and mentorship in product knowledge, sales techniques, and business operations, you'll gain the skills needed to excel. Tailored to your progression, the program offers a phased approach with specific milestones and support structures, ensuring your success in this stable yet dynamic industry. Embark on a journey from onboarding and education to hands-on experience with the possibility of ownership of a thriving business, all within a supportive and growth-oriented environment. As a Business Development Associate at Brightway you will... Gain a deep understanding of Brightway s business model and proven operational practices Engage with warm leads from Brightway s existing book of business to generate new opportunities Develop new carrier leads through prospecting and lead development Maintain a book of business, focusing on territory development and relationship retention. Conduct proactive outreach via calls and emails to promote Brightway s value proposition Under general supervision, focus on sales, leads, retention, customer service and community of Brightway with our carriers Efficiently organize and prioritize daily tasks using calendars, checklists, and planning tools Maintain consistent and professional communication through email and internal systems Identify and recommend opportunities to improve processes and enhance sales performance Accurately document all activities and follow-ups in tracking systems Collaborate with team members to support seamless operations and shared goals What we are looking for: Ability to obtain Personal Lines licensure within 2 months Ability to perform work with a high degree of accuracy, exceptional attention to detail Superior customer service mindset: a desire and ability to deliver service that provides a high level of satisfaction Must be proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint) Superior interpersonal skills Excellent verbal and written communicator; must be able to convey ideas in a clear and concise manner Excellent independent judgment and decision making Ability to learn, embrace and put into practice new concepts and skills Superior ability to manage own time, activities and resources, models behavior for others Can demonstrate Brightway values of Smart, Accountable and Trustworthy This position requires a bachelor s degree and 0-3 years experience in a customer service or sales environment Education or experience focused in insurance, risk management or entrepreneurship is preferred, but not required. Program Details: The program duration ranges from 6 to 12 months, depending on the employee s progression and the nature of the role they transition into upon program completion. Program Graduation Career Paths: Join Brightway s Client Engagement Center to support and service customers Contribute as a producing agent at a Brightway franchise location Launch your own Brightway Agency in a mutually agreed-upon city and state, contingent upon meeting established production metrics This position is onsite in Jacksonville, Florida. Equal Employment Opportunity: Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law. We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. We are dedicated to ensuring that our hiring, promotion, and training practices reflect this commitment. We encourage applications from individuals of all backgrounds and experiences and look forward to building a diverse team that reflects the communities we serve.
    $41k-62k yearly est. 60d+ ago
  • Sales Representative- Part Time

    Brightway 4.4company rating

    Boca Raton, FL job

    Sales Representative Part Time Brightway Insurance The Schor Agency an independent Brightway affiliated agency is hiring on behalf of Brightway corporate for a Sales Representative in Hollywood FL Were seeking a motivated individual to clients protect their futures What Youll Do Utilize a consultative needs based sales approach to effectively sell personal insurance lines Assess clients unique circumstances and deliver customized insurance solutions that precisely align with their needs Expand your client base by attending and engaging in networking events seminars and community opportunities to cultivate new business Consistently achieve or exceed defined sales goals maintaining a strong performance record in both short and long term metrics Deliver exceptional tailored service that strengthens client loyalty fosters long term relationships and drives positive referrals What Were Looking For Current Florida insurance license 2 20 required Minimum of 2 years of insurance sales experience required Highly self motivated and organized Exceptional communication and relationship building skills Who We Are One of the nations fastest growing independent agencies Brightway has 350 franchises across 38 states and 14B in annual premiums Ready to launch your career Apply today
    $48k-56k yearly est. 60d+ ago
  • Senior Customer Service Representative

    Brightway Insurance 4.4company rating

    Boca Raton, FL job

    The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Provide guidance and support to junior CSRs and team members. Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.
    $33k-38k yearly est. 4d ago
  • Customer Service Representative

    Brightway Insurance 4.4company rating

    Jacksonville, FL job

    Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states. We pride ourselves on delivering exceptional customer experiences and empowering our agents with innovative tools and support. We are currently seeking Customer Service Representative (CSR) to join our team Position Summary: As a CSR, you will play a key role in ensuring our clients receive excellent service and support. You'll assist both new and existing customers by answering questions, processing changes to policies, handling billing inquiries, and supporting sales efforts when needed. Responsibilities: Provide exceptional customer service to policyholders via phone, email, and in-person interactions Assist clients with policy changes, billing inquiries, claims, and general insurance questions Educate clients on available coverages, products, and discounts Maintain accurate records in our CRM and carrier systems Collaborate with agents and producers to ensure a seamless customer experience Support retention efforts by identifying opportunities for cross-selling and upselling Qualifications: High school diploma or equivalent required; college degree a plus 4-40 Customer Service License required 1+ years of experience in insurance or a customer service-related role preferred Strong communication and interpersonal skills Detail-oriented with excellent organizational abilities Proficient in Microsoft Office Suite and comfortable learning new software Why Join Us? Competitive salary plus performance bonuses Opportunities for career growth and professional development Supportive team environment Work that makes a difference in people's lives
    $27k-33k yearly est. 4d ago
  • Insurance Sales Producer | Fernandina Beach

    Brightway Insurance 4.4company rating

    Fernandina Beach, FL job

    Job Description The Opportunity Advance your career with the Brightway Insurance, one of the largest and fastest-growing independent personal lines insurance agencies in the U.S. We offer access to more markets than other agencies, allowing our agents to provide customized insurance solutions tailored to each client's unique needs-at a price they can afford. We are expanding and looking for motivated insurance professionals or individuals with a proven track record of success who are eager to build a rewarding career. At Brightway, we invest in your success with industry-leading sales training, lead generation support, and mentorship from top-performing agents. As a Brightway Insurance Sales Representative, you'll focus on developing client relationships within your community and offering a full suite of insurance products. Our streamlined operations allow you to maximize your sales efforts without being weighed down by administrative tasks. Key Responsibilities: Selling Property and Casualty Insurance using consultative sales techniques. Identify and engage potential customers through established lead-generation methods. Advise clients on tailored insurance solutions that meet their unique needs. Develop and maintain strong business relationships. Participate in incentive programs and sales contests to drive performance. Consistently exceed sales targets for new business quotes and policy issuance. Qualifications: 1-3 years Property and Casualty Insurance Sales Experience Strong communication and interpersonal skills. Persuasive negotiation abilities. Excellent organizational and time-management skills to thrive in a dynamic, semi-autonomous environment. Analytical skills to understand coverage details and underwriting guidelines. Compensation Details: Average 1st year total earnings range from $55K-$70K through a combination of base pay and commission. Top Performing Agents in their second year and onward, can earn up to $75k+ If you're ambitious, driven, and ready to grow in a thriving industry, join Brightway Insurance and take the next step in your career!
    $55k-70k yearly 1d ago
  • Customer Service Representive

    Brightway 4.4company rating

    Boca Raton, FL job

    Company Brightway Insurance is a leading property and casualty insurance distribution company with over 400 franchise 40 states We pride ourselves on delivering exceptional customer experiences and empowering our agents with innovative tools and support We are currently seeking Customer Service Representative CSR to join our team Position Summary As a CSR you will play a key role in ensuring our clients receive excellent service and support Youll assist both new and existing customers by answering questions processing changes to policies handling billing inquiries and supporting sales efforts when needed Responsibilities Provide exceptional customer service to policyholders via phone email and in person interactions Assist clients with policy changes billing inquiries claims and general insurance questions Educate clients on available coverages products and discounts Maintain accurate records in our CRM and carrier systems Collaborate with agents and producers to ensure a seamless customer experience Support retention efforts by identifying opportunities for cross selling and upselling Qualifications High school diploma or equivalent required; college degree a plus4 40 Customer Service License required 2 years of experience in insurance or a customer service related role Strong communication and interpersonal skills Detail oriented with excellent organizational abilities Proficient in Microsoft Office Suite and comfortable learning new software Why Join Us Competitive salary plus performance bonuses Opportunities for career growth and professional development Supportive team environment Work that makes a difference in peoples lives
    $22k-27k yearly est. 42d ago
  • Sales Representative

    Brightway Insurance 4.4company rating

    Pompano Beach, FL job

    Job Description Brightway Insurance is hiring a Full Time Sales Representative in Parkland, FL. Brightway Insurance, one of the nation's largest and fastest-growing independent personal lines insurance agencies, is seeking a motivated Insurance Sales Producer to join our team. This is an excellent opportunity for individuals with a proven track record in sales who are eager to build a rewarding career in the insurance industry. As a Sales Representative you'll focus on developing client relationships within your community and offering Auto, Home, Flood and Liability insurance. Our streamlined operations allow you to maximize your sales efforts without being weighed down by administrative tasks. Key Responsibilities Sell Home, Auto, Liability, Flood insurance using consultative sales techniques. Identify and engage potential customers through established lead-generation methods. Advise clients on tailored insurance solutions that meet their unique needs. Participate in incentive programs and sales contests to drive performance. Attend industry networking events to build relationships and support business development. Consistently surpass sales targets for new business quotes and policy issuances. Qualifications Possession of Florida License 20-44 or 2-20, required. Minimum 2 years of experience in Insurance Sales. Experience in a fast-paced sales environment is preferred. Strong verbal and written communication skills, with the ability to engage and persuade customers effectively. Excellent interpersonal skills, demonstrating the ability to build rapport and maintain positive relationships with customers and colleagues. Strong analytical skills to understand coverage details and underwriting guidelines, enabling informed decision-making. Excellent organizational and time-management skills. Persuasive negotiation abilities to effectively close sales and meet targets. Ability to adapt to changing environments and customer needs, demonstrating flexibility and resilience. Established in 2008, Brightway Insurance has grown to become one of the largest privately-owned property and casualty insurance distribution companies in the U.S., with more than 350 agencies across 38 states and over $1.4 billion in annual premiums. Our unique franchise model offers agents the opportunity to focus on sales while we handle back-office operations, including carrier relations, licensing, and marketing support. This approach allows our agents to maximize their sales efforts and build lasting client relationships. If you're an ambitious and driven individual eager to advance in the thriving insurance industry, Brightway Insurance offers the perfect opportunity. As a leading agency, we provide the support, training, and resources you need to succeed. Take the next step in your career as an Insurance Sales Producer-apply today!
    $47k-56k yearly est. 4d ago
  • Client Relationship Specialist

    Brightway 4.4company rating

    Jacksonville, FL job

    About Brightway Established in 2008 Brightway is proud to be one of the fastest growing insurance agency systems in the United States With over 350 franchises spanning 35 states and an impressive 13 billion in annual premiums we rank among the nations largest privately owned property and casualty insurance distribution companies We support our agency owners with comprehensive back office services marketing resources and continuous learning and development We are embarking on the next stage of our customer centric growth driven by innovation from our talented associates and the application of cutting edge technologies This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture As a Brightway team member youll engage in exciting projects that are reshaping the industry working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients most valuable assets Scope The Engagement Center ensures that Brightway clients receive exceptional service This position provides a broad range of insurance related customer service and business development support by cultivating maintaining and enhancing an organizations relationships with its clients & Agency Owners This role contributes to Brightways retention and community building efforts with carriers ensuring seamless service delivery This individual will play a pivotal role in ensuring that clients feel valued and understood which is crucial to fostering long term loyalty and satisfaction Job Responsibilities Client Interaction & Support Manage inbound requests via phone email and other communication channels ensuring timely and effective resolutions Provide exceptional service by addressing inquiries processing requests and resolving concerns with professionalism and efficiency Documents interactions accurately in CRM and other systems Sales & Retention Proactively engage and maintain relationships with clients through outbound calls to offer additional products policy reviews and solutions tailored to their needs Implement upsell and cross sell opportunities to drive business growth while ensuring client satisfaction Drive policy renewals and retention efforts by educating clients on coverage options and benefits Process Improvement & Collaboration Leverage emerging technology to streamline workflows improve efficiency and enhance the client experience Actively participate in training and continuous learning initiatives to stay updated on industry trends and company policies Collaborate with internal teams and external agents to improve service quality and operational effectiveness Skills Licenses Certifications Must obtain a personal lines insurance license within 60 days of employment Strong customer service mindset with a passion for delivering exceptional experiences Ability to learn and effectively use Brightway systems CRM tools and insurance platforms High level of accuracy attention to detail and ability to multitask in a fast paced environment Excellent verbal and written communication skills; ability to simplify complex insurance terms for customers Analytical problem solving skills with the ability to assess customer needs and present logical solutions Demonstrated ability to work both independently and as part of a team contributing to shared goals Tech savvy with a willingness to adopt and leverage new tools and processes Education and Experience This position requires a bachelors degree and 2 4 years experience in a customer service or sales environment Education or experience focused on insurance risk management or entrepreneurship is preferred but not required This position is onsite in Jacksonville Florida Equal Employment Opportunity Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals We are an equal opportunity employer and do not discriminate based on race color national origin sex age disability religion sexual orientation gender identity or any other characteristic protected by applicable law We believe that a diverse workforce is essential to our success and fosters innovation creativity and collaboration Our goal is to provide a work environment that is free from discrimination and harassment where everyone has an equal opportunity to succeed and grow
    $34k-55k yearly est. 16d ago
  • Insurance Sales Producer

    Brightway Insurance 4.4company rating

    Pinellas Park, FL job

    Job Description The Bonde Agency- an independent, Brightway-affiliated agency- is hiring on behalf of Brightway corporate for an Insurance Sales Producer in Pinellas Park, FL. We are expanding and looking for motivated insurance professionals or individuals with a proven track record of success who are eager to build a rewarding career. At Brightway, we invest in your success with industry-leading sales training, lead generation support, and mentorship from top-performing agents. As an Insurance Sales Producer, you'll focus on developing client relationships within your community and offering a full suite of insurance products. Our streamlined operations allow you to maximize your sales efforts without being weighed down by administrative tasks. Key Responsibilities: Identify and engage potential customers through established lead-generation methods. Advise clients on tailored insurance solutions that meet their unique needs. Develop and maintain strong business relationships. Participate in incentive programs and sales contests to drive performance. Consistently exceed sales targets for new business quotes and policy issuance. Qualifications: No prior insurance experience is necessary; comprehensive training will be provided. High school diploma required. Strong communication and interpersonal skills. Self-driven, coachable, and organized Excellent organizational and time-management skills to thrive in a dynamic, semi-autonomous environment. Analytical skills to understand coverage details and underwriting guidelines. Possession of FL 2-20 or 20-44 (Preferred, but not required) If you're ambitious, driven, and ready to grow in a thriving industry, join Brightway Insurance and take the next step in your career!
    $69k-125k yearly est. 22d ago
  • Sales Representative- 1099 Contractor

    Brightway Insurance 4.4company rating

    Lehigh Acres, FL job

    Job Description Sales Representative (1099 Independent Contractor- Commission Only) The Chothani Agency- an independent Brightway-affiliated agency- is hiring on behalf of Brightway corporate for a 1099 Contractor Sales Representative. We're seeking a motivated individual to help clients protect their futures. What You'll Do Sell personal and commercial lines using consultative techniques Generate and follow up on leads Advise clients on tailored insurance solutions Consistently hit sales targets Qualifications Must reside near Lehigh Acres, FL FL 2-20 license, required Experience: Minimum of 1 year of professional experience in one of the following: Insurance Sales (licensed agent) General sales roles Real estate (Realtor or similar) Strong communication skills and a knack for building rapport Self-driven and organized Who We Are One of the nation's fastest-growing independent agencies, Brightway has 350+ franchises across 38 states and $1.4B+ in annual premiums. Ready to launch your career? Apply today!
    $48k-57k yearly est. 10d ago

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