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Job Description NEW YOU BRANDS is seeking a motivated and enthusiastic Event Management and Social Media Intern to join our team. The Event Management and Social Media internship offers a hands-on opportunity to gain valuable experience in the fast-paced and exciting field of event management and social media. Under the guidance of our experienced team, the Event Management and Social Media Intern will have the chance to contribute to various stages of event execution while learning about the intricacies of the industry. The Event Management and Social Media Intern may be responsible for assisting in event organizational duties, planning, event support materials research and buying, event website management, entries coordination and duties as needed by the team. The opportunity is available immediately. Students are encouraged to apply. How You Will Make an Impact Assist in Event Planning: Work closely with the event planning team to conceptualize, plan, and execute according to client specifications. Vendor Coordination: Liaise with vendors and suppliers to secure necessary services, materials and decor for events. Logistics Support: Assist in coordinating event logistics including transportation, accommodation, catering, and ticketing requirements. Administrative Tasks: Provide administrative support such as maintaining event files, managing RSVP lists, seating charts and preparing event materials. On-site Assistance: Support the on-site execution of events by helping with setup, coordination, and troubleshooting. Inventory Management: Log, organize and catalog physical inventory, coordinate giveaway and entry inventory, receive boxes and catalog purchases for event. Social Media: Participate in brainstorming sessions with internal team to establish content ideas and plan social media giveaways. What We Offer Amazing opportunities for career progression Dynamic, fun, entrepreneurial and diverse culture 2 Company-Wide Breaks, Summer & Winter Employee Assistance Program Business casual atmosphere - jeans and sneakers are okay by us What You Bring to the Table Ability to work in a collaborative environment as well as working independently on projects Strong attention to detail Knowledge of MS Office, including Word, Excel, PowerPoint and Outlook Ability to work under pressure with tight deadlines Knowledge of grammar including usage and punctuation Experience with social media platforms Excellent verbal and written communication skills Ability to represent the company in a professional manner at all times EOE, DFWP #LI-Hybrid

Job Description It's our people that make Shoes For Crews special! We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives. Our success comes from great team work and exceptional individual effort. We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect. It's much more than a great place to work, it's where our crew looks forward to Monday, not Friday. What You Will Love About US Great Company Culture-Awarded one of the TOP companies to work for Competitive salary Generous Health Benefit Package (some at NO cost) Prepare for the future-401(k) (with 3% match) Paid vacation, holidays, and sick leave Hybrid and remote schedules Employee recognition platform Employee discounts (Including a FREE pair of shoes) Wellness program Robust onboarding program QUPID Committee Engagement Committee Our mission is to keep the workforce safe on the job with comfortable, quality protective footwear solutions-reducing accidents and saving money! Shoes For Crews North America, LLC (SFC) is a dynamic designer, manufacturer and business-to-business marketer of the most technologically advanced, top-rated slip-resistant footwear for the foodservice, hospitality, industrial, and healthcare workplaces. SFC protects over 3.5 million workers per year in over 120,000 workplaces from slip and fall accidents. For over 30 years, the Company has built its reputation through innovative product development technologies, proprietary manufacturing, and distinct niche marketing. Position Summary: Reporting directly to the President & CEO, the Sr. Executive Assistant provides executive administrative support in a one-on-one working relationship. The EA serves as the primary point of contact for internal and external customers on all matters pertaining to the office of the CEO. The EA also serves as a liaison to the board of directors and senior management teams; manages projects of varying complexity from conception to completion, and must be able to manage a wide variety of activities and confidential matters with discretion. Provides high-level, proactive administrative support to the CEO, ensuring seamless operations and a professional, responsive experience for internal and external stakeholders worldwide. Serves as a strategic partner to the CEO and executive leadership team, anticipating needs and managing priorities across global time zones. Prepares and edits executive-level correspondence, board materials, presentations, and confidential reports with accuracy and discretion. Coordinates complex domestic and international travel arrangements, including multi-leg itineraries, visas, accommodations, and detailed agendas for global meetings and events. Compiles and organizes briefing materials and logistical documents for global travel and high-profile engagements. Conducts research, synthesizes data, and prepares executive summaries and analytical reports to support informed decision-making. Acts as a primary liaison between the executive office and internal departments, senior leaders, and external partners, fostering effective communication and collaboration. Maintains the highest level of confidentiality, discretion, and professionalism in all interactions and communications. Manages multiple priorities with exceptional organizational skills, ensuring timely and successful completion of projects. Demonstrates strategic thinking, sound judgment, and an energetic, solutions-oriented approach in a fast-paced environment. Oversees incoming correspondence and communications, ensuring priorities are identified and addressed efficiently. Supports executive initiatives and special projects from concept to completion with meticulous attention to detail. Executes additional duties and projects as assigned by the CEO, ensuring alignment with organizational goals. Qualifications Minimum four to six (4-6) years progressive administrative support experience with a high-level executive. Superior organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. Very strong interpersonal skills and the ability to build relationships with stakeholders, including Executive Team, Accurate and professional written and verbal communication skills. Strong decision-making capability. Highly resourceful team-player, with the ability to be extremely effective independently. Demonstrated ability to achieve high performance goals and meet deadlines. Innovative and proactive work style. Advanced proficiency with Microsoft Office Suite and social media platforms Education High school diploma required. Bachelor's degree, a plus. ??????? Shoes For Crews North America, LLC is an equal opportunity employer and does not discriminate in hiring or employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veteran status. or any other characteristic protected by applicable law. As a federal contractor, we comply with all applicable federal, state, and local employment laws. We are committed to fair employment practices and ensuring a workplace free from unlawful discrimination and harassment. If you require a reasonable accommodation during the application or hiring process, please contact Talent Acquisition Manager.

Support the Mission, Vision, and Culture by providing exceptional customer service and creating a customer centric environment while increasing store sales. Essential Job Functions: Increase sales; meet or exceed individual employee productivity goals Understand store concept, and adhere to all company policies and procedures including safety guidelines Create and build long lasting relationships with your customers Help customers select the right products for their unique needs Create a positive, safe, and clean work environment Key Responsibilities and Accountabilities: Greet customers promptly and assist them in the selection of merchandise Help customers by providing information, answering questions, obtaining merchandise requested, and completing payment transactions Organizing and displaying merchandise to company standards Processes accurate and efficient sale and return transactions Understands and utilizes basic selling skills to properly engage and present solutions to `1nbcustomers Minimum Requirements: High School Diploma required Minimum 2 years retail store experience Must be able to speak, read, and write English fluently Must be able to stand for long periods of time and lift up to 50 pounds Ability to work evenings and weekends

Job Description The Senior Returns Agent is required to process product returns, update customer records, assist management with onboarding, update internal reports and assist with department operations while supporting the warehouse staff and other departments within a high-volume, fast-paced working environment. The Senior Returns Agent will answer questions, input accurate return information on customer accounts and perform general warehouse duties, including material pickup, receiving deliveries, and warehouse cleanup. Key Responsibilities Unpack returned merchandise, inspect package condition and assess paperwork sent in with return instructions for proper return procedures Inspect returned merchandise, checking for quality and condition of product to determine return category Receive merchandise, following all security and safety return procedures for each product type Distribute returned items to their proper location considering all factors including the value of the product, its condition and type of return Input clear customer account notes in internal computer systems, communicating return reasons, customer feedback and instructions to ensure accurate processing Assist management with the onboarding of new agents Update internal reports Assist in the leading Junior Agents Qualifications Minimum Education and Experience High School Diploma or equivalent 3-4 years of relevant experience Experience in Microsoft Excel Knowledge, Skills and Abilities Written and verbal communication skills Strong attention to detail and excellent organization skills Ability to work independently with minimal supervision Ability to maintain confidential information Ability to gather and analyze information Ability to multi-task constantly and handle changes in priorities frequently Ability to view multiple screens and hear using headset Ability to speak and communicate with customers Physical/Work Environment/Expectations While performing duties of job, incumbent is occasionally required to: To sit for long periods of time (up to 10 hours per day) To manage stress in a hectic, fast-paced environment To use hands, finger, handle or feel objects, tools, or controls EOE, DFWP

Job Description It's our people that make Shoes For Crews special! We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives. Our success comes from great team work and exceptional individual effort. We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect. It's much more than a great place to work, it's where our crew looks forward to Monday, not Friday. What You Will Love About US Great Company Culture-Awarded one of the TOP companies to work for Competitive salary Generous Health Benefit Package (some at NO cost) Prepare for the future-401(k) (with 3% match) Paid vacation, holidays, and sick leave Hybrid and remote schedules Employee recognition platform Employee discounts (Including a FREE pair of shoes Wellness program Robust onboarding program QUPID Committee Engagement Committee Our mission is to keep the workforce safe on the job with comfortable, quality protective footwear solutions-reducing accidents and saving money! Shoes For Crews North America, LLC (SFC) is a dynamic designer, manufacturer and business-to-business marketer of the most technologically advanced, top-rated slip-resistant footwear for the foodservice, hospitality, industrial, and healthcare workplaces. SFC protects over 3.5 million workers per year in over 120,000 workplaces from slip and fall accidents. For over 30 years, the Company has built its reputation through innovative product development technologies, proprietary manufacturing, and distinct niche marketing. We are committed to getting the workforce home safe! Shoes For Crews, LLC (SFC) is today's leading manufacturer of high-tech slip-resistant footwear. Every day we protect over 120,000 workplaces in the United States, Canada, Europe, Asia and around the globe. We are proud of what we have created-a great culture and great fit for talented and diverse people to serve our customers. The Vice President of Supply Chain works in a fast-paced environment and partners with business leaders to define, create, implement, and execute key business processes to Plan, Purchase, Deliver and Return goods. Initiates, structures, and enables the business requirements to complete physical, financial, and informational transactions. This role will oversee the purchase and delivery of product to the end user, working closely with product development, shoe designers, third party shoe manufacturers, third party warehouse companies and parcel delivery companies. Develops models, tools, and processes to increase the overall supply chain reliability, responsiveness, costs efficiency and asset utilization. Works collaboratively with vendors, and Shoes For Crews teams to drive the changes that will drive out cost while improving providing a Gold Standard customer and vendor experience. The supply chain vice president is responsible for directing and planning all aspects of an organization's supply chain initiatives, policies, and objectives. You will oversee the inventory, distribution, and transportation activities of an organization. In addition, you will be responsible for directing and overseeing the supply chain management team in order to optimize several manufacturing locations and distribution centers. Other duties include overseeing the development of the supply chain budget, reviewing the operating performance with quality, cost, and service metrics, and collaborating with quality, customer service, and sales departments to maintain the consistency of supply and demand objectives. Essential job functions to be performed: • Overseas inventory management, including ordering, inventory controls, managing inventory turns to an appropriate level and working with the market managers to manage product through its life cycle (i.e., manage obsolescence). • Optimize shipments and lead to improved cycle time and cost implications. • Acts in an advisory capacity for sourcing personnel in issues related to import and export of goods. • Directs and supervises reviews of company's import operations from product development and purchasing to importation and receipt of the merchandise. • Manages the quality control and product flow process to ensure orders are monitored, critical inventory levels are maintained, identifies transit times with deadlines and proactively directs corrective actions when required. Monitors and advises on the financial performance of the Supply Chain team and creates executive reporting. • Ensures visibility for domestic and overseas freight and leveraging technology for downstream reporting. • Responsible for continuous improvements and periodic/ annual metric targets relative to transportation expenses and service provider's expectations. Reviews and reports Key Performance Indicators (KPI's) • Oversees multiple operational projects. Manage and advise on value-added activities in the areas of Transportation and Warehousing such as consolidated freight station, multi-port consolidation opportunities and bonded logistics activities. • Reviews and structures all 3rd party relationships through contractual agreements • Responsible for the process integration and collaboration with our third-party provider (3PL). Maintain best in class Supply Chain process with 3PL staffs to deliver a seamless goods flow. Requirements/Qualifications/Experience • Bachelor's degree in Business Administration, Supply Chain/Operations, Engineering, Statistics or Finance • 15+ years supply chain, consulting, retail and/or project management experience • Excellent problem solving and strong analytical skills as well as written and verbal communication skills • Detail orientation with a demonstrated ability to self-motivate and follow-through on projects • Proven ability to manipulate and analyze data sets Preferred Qualifications • Strong proficiency in business intelligence, validation of data sets, and distillation of data into actionable insights • Proven ability to manage large and complicated projects with experience leading cross-functional projects and teams • Strong proficiency in Excel, PowerPivot, Visual Basic, and Python • Experience in visualization, coding, big data technologies, data science and/or modeling software (e.g., Tableau) • Demonstrated ability to own and deliver results • Demonstrated ability to solve complex problems • Proven talent development • Six Sigma Certification Education: • MBA a plus Shoes For Crews is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. Shoes For Crews provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state, or federal laws.

Its our people that make Shoes For Crews special We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives Our success comes from great team work and exceptional individual effort We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect Its much more than a great place to work its where our crew looks forward to Monday not Friday What You Will Love About US Great Company Culture Awarded one of the TOP companies to work for Competitive salary Generous Health Benefit Package some at NO cost Prepare for the future 401k with 3 match Paid vacation holidays and sick leave Hybrid and remote schedules Employee recognition platform Employee discounts Including a FREE pair of shoes Wellness program Robust onboarding program QUPID CommitteeEngagement CommitteeOur mission is to keep the workforce safe on the job with comfortable quality protective footwear solutionsreducing accidents and saving money Shoes For Crews LLC SFC is a dynamic designer manufacturer and business to business marketer of the most technologically advanced top rated slip resistant footwear for the foodservice hospitality industrial and healthcare workplaces SFC protects over 35 million workers per year in over 120000 workplaces from slip and fall accidents For over 30 years the Company has built its reputation through innovative product development technologies proprietary manufacturing and distinct niche marketing The successful candidate will report directly to the Sr Manager of Sales Support The Sales Support Specialist assists the sales team in obtaining and keeping customers by performing administrative and clerical tasks High initiative high energy professionalism and self confidence are key skills to this position The candidate will communicate regularly with internal and external customers on the phone andor through email communications with the intent to achieve customer satisfaction by assisting with questions and resolving concerns Position Qualifications Adaptability The extent to which an individual can fit into a changing work environment Communication Oral & Written The extent to which an individual communicates with clarity actively engaging in conversations to clearly understand others messages and intent and receive and process feedback Customer Oriented The extent to which an individual desires to service both external and internal clients by focusing effort on meeting the clients needs understanding their concerns and seeking to build trust Detail Oriented The ability of the individual to pay attention to all aspects of a situation or task no matter how small or seemingly unimportant Problem Solving The ability to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems Relationship Building The ability to establish and maintain a good rapport and cooperative relationship with customers and co workers Self Motivated The ability to reach a goal or perform a task with little supervision or direction Position Requirements 1 2 years of Administrative Support andor Customer Service ExperienceHigh School Diploma or GED RequiredProficient with MS Office Word Excel PowerPoint OutlookSalesforce Experience PreferredBilingual Spanish PreferredEssential Functions & Accountabilities Research & Data EntryCustomer Set UpCustomer MaintenanceReportingTroubleshooting & Issue ResolutionPhones

Job Description How You Will Make an Impact Software Engineer II (Magento 2 Developer) will utilize understanding of Magento 2 best practices, code structure and extension architecture to clean, quality, well documented, and well commented code that meets our businesses' needs Optimize, troubleshoot, customize, and extend application code and Magento 2 core features Software Engineer II (Magento 2 Developer) will produce clean, quality, well documented, and well commented technical specifications Provide accurate and consistent estimates for Magento 2 development tasks; and consistently deliver on those estimates Collaboration with fellow Application Development team members and Project Managers Software Engineer II (Magento 2 Developer) will provide insights, guidance, and mentorship to more junior team members Check in daily with the leader to seek clarification and approvals as needed Software Engineer II (Magento 2 Developer) will work closely with Magento Development Team Lead for day-to-day operations What We Offer Amazing opportunities for career progression Dynamic, fun, entrepreneurial and diverse culture Medical, Dental & Vision: Choose from PPO, HSA, DHMO, or DPPO plans, including Telemedicine options. Health Savings Account: Company contributes $30 bi-weekly. 401(k) Matching: 100% match (dollar-for-dollar) up to 6% of salary deferrals. Generous Paid Time Off and Paid Holidays. Additional Sick Time, Personal Time, and Volunteer Time. Enjoy Company-Wide Breaks during Summer and Winter. Gym reimbursement program to support your fitness goals. Pet insurance program for your furry family member Employer-paid Life Insurance. Voluntary Life & Dependent Insurance, Short-Term & Long-Term Disability, Accident, and Critical Illness coverage. Access to an Employee Assistance Program for additional support. Tuition reimbursement program Business casual atmosphere - jeans and sneakers are okay by us What You Bring to the Table Bachelor's degree in computer science preferred or equivalent work experience required 2-5 years of experience as a Full-stack Software Engineer; demonstrating success developing a variety of software systems while taking on increasing responsibility for analysis, design, implementation and deployment tasks using object-oriented programming principles required 2-5 years hands on development (writing PHP) experience as a back-end developer At least two years maintaining and customizing Magento 2.x or higher required 1-3 years' experience JavaScript, HTML and CSS code and meaningful experience required (doing so in the Magento 2 strongly desired) At least 1 year of hands-on experience with Linux configurations and production troubleshooting required 1-3 years MySQL experience required Magento 2 certifications strongly desired EOE, DFWP #LI-onsite

Job Description Media Performance Analyst will turn data into smarter advertising decisions. You'll analyze campaign performance, uncover insights, and help improve ROI across traditional and digital media. The Media Performance Analyst is analytical, detail-oriented, and passionate about data-driven marketing. Media buying experience is a plus but not required. This is an in-office role for local candidates; relocation is not provided. How You Will Make an Impact Media Performance Analyst will use audience research and segmentation insights to help shape omni-channel media strategies, spanning linear, CTV, and digital platforms. Monitor budgets and pacing, making sure campaigns stay on track and deliver strong results for the investment. Media Performance Analyst will keep media schedules up to date and assist with testing out new channels and creative formats. Dive into performance data to track ROI and support attribution analysis-helping the team understand what's driving results. Build clean, actionable reports and dashboards that translate data into insights for both internal teams and leadership. Media Performance Analyst will support reconciliation of media buys, checking that invoices match what was purchased and ensuring everything aligns with budgets. Collaborate closely with media buyers, creative, and finance to keep campaigns running smoothly and efficiently. Media Performance Analyst will coordinate with media partners and internal stakeholders to make sure goals, timelines, and deliverables are aligned. What We Offer Amazing opportunities for career progression Dynamic, fun, entrepreneurial and diverse culture Medical (Choice Plus or HSA) & Prescription Drug, Dental (DHMO or DPPO), Vision, and Ancillary options Health and wellness are a top priority - committed to self-care 401(k) (100% match (dollar-for-dollar) up to 6% of salary deferrals) 2 Company-Wide Breaks, Summer & Winter Generous Paid Time Off and Paid Holidays Volunteer Time Employer Paid Life Insurance, Short-Term Disability, Long-Term Disability, Health Savings Account (company contributes $65 monthly) Employee Assistance Program Business casual atmosphere - jeans and sneakers are okay by us What You Bring to the Table Bachelor's degree in marketing, Advertising, Business, or a related field. 2-5 years of experience in media, analytics, or marketing support roles. Strong analytical and quantitative skills; confident working with data, numbers, and performance metrics. Proficient in Microsoft Excel (including pivot tables, Power Query, and macros/VBA). Comfortable using tools such as Google Analytics, Tableau, Power BI, or similar data visualization platforms. Experience in media analytics and reporting; cross-platform campaign experience is a plus. Familiarity with CTV, digital media buying, or omni-channel strategy preferred. Understanding of AI tools for media optimization, including Multi-Touch Attribution (MTA) or Marketing Mix Modeling (MMM), is a plus. EOE, DFWP #LI-Onsite

Its our people that make Shoes For Crews special We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives Our success comes from great team work and exceptional individual effort We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect Its much more than a great place to work its where our crew looks forward to Monday not Friday What You Will Love About US Great Company Culture Awarded one of the TOP companies to work for Competitive salary Generous Health Benefit Package some at NO cost Prepare for the future 401k with 3 match Paid vacation holidays and sick leave Hybrid and remote schedules Employee recognition platform Employee discounts Including a FREE pair of shoes Wellness program Robust onboarding program QUPID CommitteeEngagement CommitteeOur mission is to keep the workforce safe on the job with comfortable quality protective footwear solutionsreducing accidents and saving money Shoes For Crews LLC SFC is a dynamic designer manufacturer and business to business marketer of the most technologically advanced top rated slip resistant footwear for the foodservice hospitality industrial and healthcare workplaces SFC protects over 35 million workers per year in over 120000 workplaces from slip and fall accidents For over 30 years the Company has built its reputation through innovative product development technologies proprietary manufacturing and distinct niche marketing Position Summary The HR Business Partner provides general support to the organization Director People Operations and SVP People Operations in all aspects of the HR function This includes employee relations payroll administration benefits recruitment and compliance and training Duties & Responsibilities PayrollHRIS Duties Serve as the primary owner of all payroll operations ensuring timely accurate processing of biweeklysemimonthly payrolls for all employees Maintain and audit payroll data including new hires terminations rate changes earnings deductions and garnishments Oversee federal state and local payroll tax compliance including withholdings employer contributions quarterly filings and year end reporting W 2s taxable benefits etc Partner with Finance to reconcile payroll accounts validate tax payments and support audits Monitor changes in payroll laws and employment regulations to ensure ongoing compliance and update internal processes as needed Act as the main point of contact for employee payroll inquiries resolving issues with accuracy confidentiality and exceptional service Strategic Partnership Partner with business leaders to understand organizational goals and provide HR guidance that supports overall strategy Serve as a consultant on talent planning organizational design employee engagement and change management Use workforce data and insights to recommend solutions that improve team performance and retention Employee Relations Provide day to day support and coaching to managers on performance management conflict resolution and policy interpretation Conduct and document employee relations investigations ensuring fairness consistency and compliance Promote a positive work environment and proactively identify trends that may impact culture or morale Talent & Performance Management Support annual performance review cycles goal setting and development planning Partner with leaders to identify high potential employees and develop succession plans Collaborate with Talent Acquisition to ensure smooth hiring onboarding and internal mobility HR Operations Manage employee lifecycle changes onboarding offboarding promotions transfers and job changes Ensure HRIS data integrity and provide reporting and analytics as needed Maintain compliance with federal state and local employment laws as well as internal policies Support benefits leave of absence processes and HR program administration Policy & Compliance Interpret and apply company policies consistently across the organization Support audit requests compliance reviews and process improvements Recommend updates to HR policies and procedures as business needs evolve Well organized with good attention to detail and demonstrated ability to handle multiple projects simultaneously Exceptional interpersonal communication and relationship building skills organizational and customer service skills are required coupled with a strong sense of urgency toward problem resolution Demonstrated proficiency at an intermediate level of computer skill using MS Excel and Word PowerPointAbility to define problems collect data establish facts and draw valid conclusions Strong analytical skills for conducting reconciliations and data analysis Bachelors degree or equivalent experience in Human ResourcesPrevious experience working with HRISPayroll systems a must Preferable knowledge of PaylocityCapacity to work independently and in team settings with concentration on the goal and common good Sound decision making and problem solving skills Shoes For Crews North America LLC is an equal opportunity employer and does not discriminate in hiring or employment based on race color religion sex sexual orientation gender identity national origin age disability and veteran status or any other characteristic protected by applicable law As a federal contractor we comply with all applicable federal state and local employment laws We are committed to fair employment practices and ensuring a workplace free from unlawful discrimination and harassment If you require a reasonable accommodation during the application or hiring process please contact Talent Acquisition Manager

Job Description Exemplifies the Shoes For Crews Path by performing key interactions with customers, sales management, billing staff, and other key personnel to enhance the order to cash process ensuring that payments are collected within the terms of sale, via direct customer contact and account monitoring for a portfolio of customers. Essential Job Functions: Collection of assigned accounts and achieving assigned collection goals. Customer contact methods include phone, email, and specific customer portals. Proactively identifies and works with appropriate billing personnel to rectify reconciliation issues where customers claim invoices were not received in the needed manner. Act as a liaison between sales, customer service, billing, IT, and customer's personnel on key collection issues. Key Responsibilities and Accountabilities: Collect payments to achieve monthly/yearly over 60-day collection goals. Responsible for all accounts (highest to lowest) within assigned portfolio. Logs all collection call activity to ensure ease in follow-up and review/follow-up as needed by other AR personnel where needed. Provide timely, accurate, and professional “collection updates” to aging reports allowing for needed updates for weekly, and month-end results reporting. Provide AR Manager weekly credit hold updates on accounts within assigned range to ensure customers are removed from credit hold as needed. Take lead in identifying problem collection accounts and escalating to AR Manager for consideration of placing with an outside collection agency. Ensure sales team is advised of any accounts sent to collections. Process customer invoice and statement requests. Utilize the Web Method Ac-hoc reporting tool as necessary to provide requested invoices. Assist with uploading invoices to customer portals as necessary Review and reconcile accounts for write off or 3rd party collections placement Answer calls on the AR incoming phone loop and handle issues as received. Collect phone credit card payments and forward to cash applications team for processing. Send confirmations to customers after processing. Process incoming e-mails from customers. Process return mail items, address change e-mails, and contact change requests Process internal and external Sales Force tickets within the prescribed SLA Handle mid-size accounts Handle VIP & top customer accounts. Perform related duties as assigned Minimum Requirements: Able to work a full-time schedule Able to work overtime as needed to meet SLA's Accurate and professional written and verbal communication skills Able to perform in a deadline oriented, dynamic environment Demonstrate analytical skills to identify payment trends and take appropriate action A team player willing to assist when needed to improve existing and over-all performance Able to document the results of collection activities and follow-up on payment commitments. Skills and Abilities: NetSuite Experience Minimum 5 years business to business collections and account reconciliation experience Able to work independently as well as with a team Detail oriented Excellent problem solving, negotiation and written communication skills Good organizational, people, and multi-tasking skills Proficient in Excel and Word Education: High School diploma or GED required Associate degree preferred

It s our people that make Shoes For Crews special! We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives. Our success comes from great team work and exceptional individual effort. We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect. It s much more than a great place to work, it s where our crew looks forward to Monday, not Friday. What You Will Love About US Great Company Culture-Awarded one of the TOP companies to work for Competitive salary Generous Health Benefit Package (some at NO cost) Prepare for the future-401(k) (with 3% match) Paid vacation, holidays, and sick leave Hybrid work schedules Employee recognition platform Employee discounts (Including a FREE pair of shoes) Wellness program Robust onboarding program QUPID Committee Engagement Committee Our mission is to keep the workforce safe on the job with comfortable, quality protective footwear solutions reducing accidents and saving money! Shoes For Crews North America, LLC (SFC) is a dynamic designer, manufacturer and business-to-business marketer of the most technologically advanced, top-rated slip-resistant footwear for the foodservice, hospitality, industrial, and healthcare workplaces. SFC protects over 3.5 million workers per year in over 120,000 workplaces from slip and fall accidents. For over 30 years, the Company has built its reputation through innovative product development technologies, proprietary manufacturing, and distinct niche marketing. The Client Success Manager will work hand-in-hand with the Client Implementation, Sales, Marketing, Finance and IT teams, in conjunction with the customer, to ensure a smooth and professional rollout of our complex corporate programs. The Client Success Manager will manage the customer account from point of initial agreement, through onboarding and post-launch analysis and up to the ultimate handoff to a Strategic Account Manager for ongoing maintenance. Essential Job Functions Provide friendly, knowledgeable, professional and timely service to internal and external Shoes For Crews customers through various communication platforms, to optimize the customer experience Project Management, Corporate Program subject matter expert, new account and web portal setup, account maintenance, follow-up calls with new or existing corporate accounts, email processing in Outlook and Salesforce, reporting, implementation support, coordination with IT development, Billing, Sales Representatives, Sales Support, facilitation of webinars/meetings and special projects Quickly build rapport via written and/or verbal communication with corporate customers to resolve inquiries or requests by clarifying the customer s needs, troubleshooting when needed, determining the root cause of the issue; selecting and explaining the best solution to solve the issue; expediting correction, adjustment or processing requests with the appropriate sense of urgency Act as subject matter expert for our corporate program options, identifying and implementing account setup requirements, managing and maintaining account settings and revising process based on customer needs Provide concierge services to new or existing corporate relationships using a high touch approach Conduct onboarding/implementation or other program training webinars for web portal customers Work directly with newly onboarded customers to address concerns and ensure sales from all accounts Support team as well as various cross functional partners as needed Key Responsibilities and Accountabilities Guide the customer onboarding process for each project from start to finish Anticipate problems before they occur and seek solutions, takes ownership Utilize active listening, reading comprehension and soft skills to build and maintain rapport with customers Builds rapport with all Shoes For Crews teams and is respected as a team player Appropriately keeps Director, sales representatives and customers informed on status of work Ensure customer satisfaction through welcome emails/calls, follow-up emails and conversation, customer responsiveness and communication to ultimately drive business from newly onboarded customers Execute participation analysis on assigned customer accounts and partner with customers to improve participation Communicates with customers, internally and externally, concerning new accounts, account maintenance, products, on-site services, webinars and billing, by phone, email and Salesforce ticketing Handle all calls and written communication in a friendly, willing and professional manner Ability to travel (up to 10% of the time), if necessary, for sensitive customers during the Onboarding phase of their relationship with us Minimum Requirements 3-5 years of administrative support or customer service experience 2+ years of sales environment experience 2+ years of internal technical process experience 1+ year of project management experience Strong commitment to achieving personal growth and success Skills and Abilities Bilingual (English/Spanish) a plus Microsoft Office expertise Sales experience, ideally in a B2B environment Proven strong business acumen Highly dependable and responsible Ability to work independently Strong communication skills, with the ability and comfort level of interacting with all levels of the organization (IT, Sales, Marketing, Operations, Customer Service, Finance and Executive teams) Demonstrates an observable passion for creating an outstanding customer experience Demonstrates accuracy and competency: written and verbal communication Builds and maintains strong corporate program and product knowledge Demonstrates personal accountability and ownership for performance Demonstrates the ability to recognize his/her internal/external customer Strong organizational, planning and time management skills Able to multi-task, manage multiple assignments simultaneously and meet tight deadlines in a fast-paced environment Confident, driven, goal-oriented, results generator, expert at identifying and overcoming obstacles Proficient in Microsoft Office Suite and 30-40 WPM, JIRA (or other ticketing system), Salesforce and department related technology. EDI experience preferred. The ability to work a full-time schedule and be flexible if workload or customer needs require Education Minimum of a high school diploma, general education degree (GED), or equivalent combination of experience and education AA in Business Administration preferred Project Management Certification preferred Shoes For Crews is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. Shoes For Crews provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state, or federal laws.

It s our people that make Shoes For Crews special! We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives. Our success comes from great team work and exceptional individual effort. We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect. It s much more than a great place to work, it s where our crew looks forward to Monday, not Friday. What You Will Love About US Great Company Culture-Awarded one of the TOP companies to work for Competitive salary Generous Health Benefit Package (some at NO cost) Prepare for the future-401(k) (with 3% match) Paid vacation, holidays, and sick leave Hybrid and remote schedules Employee recognition platform Employee discounts (Including a FREE pair of shoes) Wellness program Robust onboarding program QUPID Committee Engagement Committee Our mission is to keep the workforce safe on the job with comfortable, quality protective footwear solutions reducing accidents and saving money! Shoes For Crews North America, LLC (SFC) is a dynamic designer, manufacturer and business-to-business marketer of the most technologically advanced, top-rated slip-resistant footwear for the foodservice, hospitality, industrial, and healthcare workplaces. SFC protects over 3.5 million workers per year in over 120,000 workplaces from slip and fall accidents. For over 30 years, the Company has built its reputation through innovative product development technologies, proprietary manufacturing, and distinct niche marketing. Position Summary: Reporting directly to the President & CEO, the Sr. Executive Assistant provides executive administrative support in a one-on-one working relationship. The EA serves as the primary point of contact for internal and external customers on all matters pertaining to the office of the CEO. The EA also serves as a liaison to the board of directors and senior management teams; manages projects of varying complexity from conception to completion, and must be able to manage a wide variety of activities and confidential matters with discretion. Provides high-level, proactive administrative support to the CEO, ensuring seamless operations and a professional, responsive experience for internal and external stakeholders worldwide. Serves as a strategic partner to the CEO and executive leadership team, anticipating needs and managing priorities across global time zones. Prepares and edits executive-level correspondence, board materials, presentations, and confidential reports with accuracy and discretion. Coordinates complex domestic and international travel arrangements, including multi-leg itineraries, visas, accommodations, and detailed agendas for global meetings and events. Compiles and organizes briefing materials and logistical documents for global travel and high-profile engagements. Conducts research, synthesizes data, and prepares executive summaries and analytical reports to support informed decision-making. Acts as a primary liaison between the executive office and internal departments, senior leaders, and external partners, fostering effective communication and collaboration. Maintains the highest level of confidentiality, discretion, and professionalism in all interactions and communications. Manages multiple priorities with exceptional organizational skills, ensuring timely and successful completion of projects. Demonstrates strategic thinking, sound judgment, and an energetic, solutions-oriented approach in a fast-paced environment. Oversees incoming correspondence and communications, ensuring priorities are identified and addressed efficiently. Supports executive initiatives and special projects from concept to completion with meticulous attention to detail. Executes additional duties and projects as assigned by the CEO, ensuring alignment with organizational goals. Qualifications Minimum four to six (4-6) years progressive administrative support experience with a high-level executive. Superior organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. Very strong interpersonal skills and the ability to build relationships with stakeholders, including Executive Team, Accurate and professional written and verbal communication skills. Strong decision-making capability. Highly resourceful team-player, with the ability to be extremely effective independently. Demonstrated ability to achieve high performance goals and meet deadlines. Innovative and proactive work style. Advanced proficiency with Microsoft Office Suite and social media platforms Education High school diploma required. Bachelor s degree, a plus. ??????? Shoes For Crews North America, LLC is an equal opportunity employer and does not discriminate in hiring or employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veteran status. or any other characteristic protected by applicable law. As a federal contractor, we comply with all applicable federal, state, and local employment laws. We are committed to fair employment practices and ensuring a workplace free from unlawful discrimination and harassment. If you require a reasonable accommodation during the application or hiring process, please contact Talent Acquisition Manager.

It s our people that make Shoes For Crews special! We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives. Our success comes from great team work and exceptional individual effort. We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect. It s much more than a great place to work, it s where our crew looks forward to Monday, not Friday. What You Will Love About US Great Company Culture-Awarded one of the TOP companies to work for Competitive salary Generous Health Benefit Package (some at NO cost) Prepare for the future-401(k) (with 3% match) Paid vacation, holidays, and sick leave Hybrid and remote schedules Employee recognition platform Employee discounts (Including a FREE pair of shoes Wellness program Robust onboarding program QUPID Committee Engagement Committee Our mission is to keep the workforce safe on the job with comfortable, quality protective footwear solutions reducing accidents and saving money! Shoes For Crews, LLC (SFC) is a dynamic designer, manufacturer and business-to-business marketer of the most technologically advanced, top-rated slip-resistant footwear for the foodservice, hospitality, industrial, and healthcare workplaces. SFC protects over 3.5 million workers per year in over 120,000 workplaces from slip and fall accidents. For over 30 years, the Company has built its reputation through innovative product development technologies, proprietary manufacturing, and distinct niche marketing. The successful candidate will report directly to the Sr Manager of Sales Support. The Sales Support Specialist assists the sales team in obtaining and keeping customers by performing administrative and clerical tasks. High initiative, high energy, professionalism, and self-confidence are key skills to this position. The candidate will communicate regularly with internal and external customers on the phone and/or through email communications, with the intent to achieve customer satisfaction by assisting with questions and resolving concerns. Position Qualifications: Adaptability: The extent to which an individual can fit into a changing work environment. Communication, Oral & Written: The extent to which an individual communicates with clarity, actively engaging in conversations to clearly understand others messages and intent and receive and process feedback. Customer-Oriented: The extent to which an individual desires to service both external and internal clients by focusing effort on meeting the client s needs, understanding their concerns, and seeking to build trust. Detail-Oriented: The ability of the individual to pay attention to all aspects of a situation or task, no matter how small or seemingly unimportant. Problem-Solving: The ability to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Relationship Building: The ability to establish and maintain a good rapport and cooperative relationship with customers and co-workers. Self-Motivated: The ability to reach a goal or perform a task with little supervision or direction. Position Requirements: 1-2 years of Administrative Support and/or Customer Service Experience High School Diploma or GED Required Proficient with MS Office (Word, Excel, PowerPoint, Outlook) Salesforce Experience Preferred Bilingual (Spanish) Preferred Essential Functions & Accountabilities: Research & Data Entry Customer Set Up Customer Maintenance Reporting Troubleshooting & Issue Resolution Phones

It s our people that make Shoes For Crews special! We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives. Our success comes from great team work and exceptional individual effort. We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect. It s much more than a great place to work, it s where our crew looks forward to Monday, not Friday. What You Will Love About US Great Company Culture-Awarded one of the TOP companies to work for Competitive salary Generous Health Benefit Package (some at NO cost) Prepare for the future-401(k) (with 3% match) Paid vacation, holidays, and sick leave Hybrid and remote schedules Employee recognition platform Employee discounts (Including a FREE pair of shoes Wellness program Robust onboarding program QUPID Committee Engagement Committee Our mission is to keep the workforce safe on the job with comfortable, quality protective footwear solutions reducing accidents and saving money! Shoes For Crews North America, LLC (SFC) is a dynamic designer, manufacturer and business-to-business marketer of the most technologically advanced, top-rated slip-resistant footwear for the foodservice, hospitality, industrial, and healthcare workplaces. SFC protects over 3.5 million workers per year in over 120,000 workplaces from slip and fall accidents. For over 30 years, the Company has built its reputation through innovative product development technologies, proprietary manufacturing, and distinct niche marketing. We are committed to getting the workforce home safe! Shoes For Crews, LLC (SFC) is today s leading manufacturer of high-tech slip-resistant footwear. Every day we protect over 120,000 workplaces in the United States, Canada, Europe, Asia and around the globe. We are proud of what we have created a great culture and great fit for talented and diverse people to serve our customers. The Vice President of Supply Chain works in a fast-paced environment and partners with business leaders to define, create, implement, and execute key business processes to Plan, Purchase, Deliver and Return goods. Initiates, structures, and enables the business requirements to complete physical, financial, and informational transactions. This role will oversee the purchase and delivery of product to the end user, working closely with product development, shoe designers, third party shoe manufacturers, third party warehouse companies and parcel delivery companies. Develops models, tools, and processes to increase the overall supply chain reliability, responsiveness, costs efficiency and asset utilization. Works collaboratively with vendors, and Shoes For Crews teams to drive the changes that will drive out cost while improving providing a Gold Standard customer and vendor experience. The supply chain vice president is responsible for directing and planning all aspects of an organization's supply chain initiatives, policies, and objectives. You will oversee the inventory, distribution, and transportation activities of an organization. In addition, you will be responsible for directing and overseeing the supply chain management team in order to optimize several manufacturing locations and distribution centers. Other duties include overseeing the development of the supply chain budget, reviewing the operating performance with quality, cost, and service metrics, and collaborating with quality, customer service, and sales departments to maintain the consistency of supply and demand objectives. Essential job functions to be performed: Overseas inventory management, including ordering, inventory controls, managing inventory turns to an appropriate level and working with the market managers to manage product through its life cycle (i.e., manage obsolescence). Optimize shipments and lead to improved cycle time and cost implications. Acts in an advisory capacity for sourcing personnel in issues related to import and export of goods. Directs and supervises reviews of company's import operations from product development and purchasing to importation and receipt of the merchandise. Manages the quality control and product flow process to ensure orders are monitored, critical inventory levels are maintained, identifies transit times with deadlines and proactively directs corrective actions when required. Monitors and advises on the financial performance of the Supply Chain team and creates executive reporting. Ensures visibility for domestic and overseas freight and leveraging technology for downstream reporting. Responsible for continuous improvements and periodic/ annual metric targets relative to transportation expenses and service provider s expectations. Reviews and reports Key Performance Indicators (KPI's) Oversees multiple operational projects. Manage and advise on value-added activities in the areas of Transportation and Warehousing such as consolidated freight station, multi-port consolidation opportunities and bonded logistics activities. Reviews and structures all 3rd party relationships through contractual agreements Responsible for the process integration and collaboration with our third-party provider (3PL). Maintain best in class Supply Chain process with 3PL staffs to deliver a seamless goods flow. Requirements/Qualifications/Experience Bachelor s degree in Business Administration, Supply Chain/Operations, Engineering, Statistics or Finance 15+ years supply chain, consulting, retail and/or project management experience Excellent problem solving and strong analytical skills as well as written and verbal communication skills Detail orientation with a demonstrated ability to self-motivate and follow-through on projects Proven ability to manipulate and analyze data sets Preferred Qualifications Strong proficiency in business intelligence, validation of data sets, and distillation of data into actionable insights Proven ability to manage large and complicated projects with experience leading cross-functional projects and teams Strong proficiency in Excel, PowerPivot, Visual Basic, and Python Experience in visualization, coding, big data technologies, data science and/or modeling software (e.g., Tableau) Demonstrated ability to own and deliver results Demonstrated ability to solve complex problems Proven talent development Six Sigma Certification Education: MBA a plus Shoes For Crews is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. Shoes For Crews provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state, or federal laws.

It s our people that make Shoes For Crews special! We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives. Our success comes from great team work and exceptional individual effort. We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect. It s much more than a great place to work, it s where our crew looks forward to Monday, not Friday. What You Will Love About US Great Company Culture-Awarded one of the TOP companies to work for Competitive salary Generous Health Benefit Package (some at NO cost) Prepare for the future-401(k) (with 3% match) Paid vacation, holidays, and sick leave Hybrid and remote schedules Employee recognition platform Employee discounts (Including a FREE pair of shoes Wellness program Robust onboarding program QUPID Committee Engagement Committee Our mission is to keep the workforce safe on the job with comfortable, quality protective footwear solutions reducing accidents and saving money! Shoes For Crews, LLC (SFC) is a dynamic designer, manufacturer and business-to-business marketer of the most technologically advanced, top-rated slip-resistant footwear for the foodservice, hospitality, industrial, and healthcare workplaces. SFC protects over 3.5 million workers per year in over 120,000 workplaces from slip and fall accidents. For over 30 years, the Company has built its reputation through innovative product development technologies, proprietary manufacturing, and distinct niche marketing. Position Summary: The HR Business Partner provides general support to the organization, Director, People Operations, and SVP, People Operations in all aspects of the HR function. This includes employee relations, payroll administration, benefits, recruitment and compliance and training. Duties & Responsibilities: Payroll/HRIS Duties: Serve as the primary owner of all payroll operations, ensuring timely, accurate processing of biweekly/semimonthly payrolls for all employees. Maintain and audit payroll data including new hires, terminations, rate changes, earnings, deductions, and garnishments. Oversee federal, state, and local payroll tax compliance, including withholdings, employer contributions, quarterly filings, and year-end reporting (W-2s, taxable benefits, etc.). Partner with Finance to reconcile payroll accounts, validate tax payments, and support audits. Monitor changes in payroll laws and employment regulations to ensure ongoing compliance and update internal processes as needed. Act as the main point of contact for employee payroll inquiries, resolving issues with accuracy, confidentiality, and exceptional service. Strategic Partnership Partner with business leaders to understand organizational goals and provide HR guidance that supports overall strategy. Serve as a consultant on talent planning, organizational design, employee engagement, and change management. Use workforce data and insights to recommend solutions that improve team performance and retention. Employee Relations Provide day-to-day support and coaching to managers on performance management, conflict resolution, and policy interpretation. Conduct and document employee relations investigations, ensuring fairness, consistency, and compliance. Promote a positive work environment and proactively identify trends that may impact culture or morale. Talent & Performance Management Support annual performance review cycles, goal setting, and development planning. Partner with leaders to identify high-potential employees and develop succession plans. Collaborate with Talent Acquisition to ensure smooth hiring, onboarding, and internal mobility. HR Operations Manage employee lifecycle changes: onboarding, offboarding, promotions, transfers, and job changes. Ensure HRIS data integrity and provide reporting and analytics as needed. Maintain compliance with federal, state, and local employment laws as well as internal policies. Support benefits, leave of absence processes, and HR program administration. Policy & Compliance Interpret and apply company policies consistently across the organization. Support audit requests, compliance reviews, and process improvements. Recommend updates to HR policies and procedures as business needs evolve. Well organized with good attention to detail and demonstrated ability to handle multiple projects simultaneously Exceptional interpersonal communication and relationship building skills, organizational and customer service skills are required, coupled with a strong sense of urgency toward problem resolution Demonstrated proficiency at an intermediate level of computer skill using MS Excel and Word, PowerPoint Ability to define problems, collect data, establish facts and draw valid conclusions Strong analytical skills for conducting reconciliations and data analysis Bachelor s degree or equivalent experience in Human Resources Previous experience working with HRIS/Payroll systems a must. Preferable knowledge of Paylocity Capacity to work independently and in team settings with concentration on the goal and common good Sound decision making and problem-solving skills. Shoes For Crews North America, LLC is an equal opportunity employer and does not discriminate in hiring or employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veteran status. or any other characteristic protected by applicable law. As a federal contractor, we comply with all applicable federal, state, and local employment laws. We are committed to fair employment practices and ensuring a workplace free from unlawful discrimination and harassment. If you require a reasonable accommodation during the application or hiring process, please contact Talent Acquisition Manager.

Exemplifies the Shoes For Crews Path by performing key interactions with customers, sales management, billing staff, and other key personnel to enhance the order to cash process ensuring that payments are collected within the terms of sale, via direct customer contact and account monitoring for a portfolio of customers. Essential Job Functions: Collection of assigned accounts and achieving assigned collection goals. Customer contact methods include phone, email, and specific customer portals. Proactively identifies and works with appropriate billing personnel to rectify reconciliation issues where customers claim invoices were not received in the needed manner. Act as a liaison between sales, customer service, billing, IT, and customer s personnel on key collection issues. Key Responsibilities and Accountabilities: Collect payments to achieve monthly/yearly over 60-day collection goals. Responsible for all accounts (highest to lowest) within assigned portfolio. Logs all collection call activity to ensure ease in follow-up and review/follow-up as needed by other AR personnel where needed. Provide timely, accurate, and professional collection updates to aging reports allowing for needed updates for weekly, and month-end results reporting. Provide AR Manager weekly credit hold updates on accounts within assigned range to ensure customers are removed from credit hold as needed. Take lead in identifying problem collection accounts and escalating to AR Manager for consideration of placing with an outside collection agency. Ensure sales team is advised of any accounts sent to collections. Process customer invoice and statement requests. Utilize the Web Method Ac-hoc reporting tool as necessary to provide requested invoices. Assist with uploading invoices to customer portals as necessary Review and reconcile accounts for write off or 3 rd party collections placement Answer calls on the AR incoming phone loop and handle issues as received. Collect phone credit card payments and forward to cash applications team for processing. Send confirmations to customers after processing. Process incoming e-mails from customers. Process return mail items, address change e-mails, and contact change requests Process internal and external Sales Force tickets within the prescribed SLA Handle mid-size accounts Handle VIP & top customer accounts. Perform related duties as assigned Minimum Requirements: Able to work a full-time schedule Able to work overtime as needed to meet SLA s Accurate and professional written and verbal communication skills Able to perform in a deadline oriented, dynamic environment Demonstrate analytical skills to identify payment trends and take appropriate action A team player willing to assist when needed to improve existing and over-all performance Able to document the results of collection activities and follow-up on payment commitments. Skills and Abilities: NetSuite Experience Minimum 5 years business to business collections and account reconciliation experience Able to work independently as well as with a team Detail oriented Excellent problem solving, negotiation and written communication skills Good organizational, people, and multi-tasking skills Proficient in Excel and Word Education: High School diploma or GED required Associate degree preferred

Its our people that make Shoes For Crews special We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives Our success comes from great team work and exceptional individual effort We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect Its much more than a great place to work its where our crew looks forward to Monday not Friday What You Will Love About US Great Company Culture Awarded one of the TOP companies to work for Competitive salary Generous Health Benefit Package some at NO cost Prepare for the future 401k with 3 match Paid vacation holidays and sick leave Hybrid and remote schedules Employee recognition platform Employee discounts Including a FREE pair of shoes Wellness program Robust onboarding program QUPID CommitteeEngagement CommitteeOur mission is to keep the workforce safe on the job with comfortable quality protective footwear solutionsreducing accidents and saving money Shoes For Crews North America LLC SFC is a dynamic designer manufacturer and business to business marketer of the most technologically advanced top rated slip resistant footwear for the foodservice hospitality industrial and healthcare workplaces SFC protects over 35 million workers per year in over 120000 workplaces from slip and fall accidents For over 30 years the Company has built its reputation through innovative product development technologies proprietary manufacturing and distinct niche marketing Position Summary Reporting directly to the President & CEO the Sr Executive Assistant provides executive administrative support in a one on one working relationship The EA serves as the primary point of contact for internal and external customers on all matters pertaining to the office of the CEO The EA also serves as a liaison to the board of directors and senior management teams; manages projects of varying complexity from conception to completion and must be able to manage a wide variety of activities and confidential matters with discretion Provides high level proactive administrative support to the CEO ensuring seamless operations and a professional responsive experience for internal and external stakeholders worldwide Serves as a strategic partner to the CEO and executive leadership team anticipating needs and managing priorities across global time zones Prepares and edits executive level correspondence board materials presentations and confidential reports with accuracy and discretion Coordinates complex domestic and international travel arrangements including multi leg itineraries visas accommodations and detailed agendas for global meetings and events Compiles and organizes briefing materials and logistical documents for global travel and high profile engagements Conducts research synthesizes data and prepares executive summaries and analytical reports to support informed decision making Acts as a primary liaison between the executive office and internal departments senior leaders and external partners fostering effective communication and collaboration Maintains the highest level of confidentiality discretion and professionalism in all interactions and communications Manages multiple priorities with exceptional organizational skills ensuring timely and successful completion of projects Demonstrates strategic thinking sound judgment and an energetic solutions oriented approach in a fast paced environment Oversees incoming correspondence and communications ensuring priorities are identified and addressed efficiently Supports executive initiatives and special projects from concept to completion with meticulous attention to detail Executes additional duties and projects as assigned by the CEO ensuring alignment with organizational goals Qualifications Minimum four to six 4 6 years progressive administrative support experience with a high level executive Superior organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail Very strong interpersonal skills and the ability to build relationships with stakeholders including Executive TeamAccurate and professional written and verbal communication skills Strong decision making capability Highly resourceful team player with the ability to be extremely effective independently Demonstrated ability to achieve high performance goals and meet deadlines Innovative and proactive work style Advanced proficiency with Microsoft Office Suite and social media platforms Education High school diploma required Bachelors degree a plus Shoes For Crews North America LLC is an equal opportunity employer and does not discriminate in hiring or employment based on race color religion sex sexual orientation gender identity national origin age disability and veteran status or any other characteristic protected by applicable law As a federal contractor we comply with all applicable federal state and local employment laws We are committed to fair employment practices and ensuring a workplace free from unlawful discrimination and harassment If you require a reasonable accommodation during the application or hiring process please contact Talent Acquisition Manager

Its our people that make Shoes For Crews special We hire talented people who support our values and provide training and coaching to our crew to meet their career objectives Our success comes from great team work and exceptional individual effort We strive to reward collaboration and recognize accomplishments in an environment of mutual support and respect Its much more than a great place to work its where our crew looks forward to Monday not Friday What You Will Love About US Great Company Culture Awarded one of the TOP companies to work for Competitive salary Generous Health Benefit Package some at NO cost Prepare for the future 401k with 3 match Paid vacation holidays and sick leave Hybrid and remote schedules Employee recognition platform Employee discounts Including a FREE pair of shoes Wellness program Robust onboarding program QUPID CommitteeEngagement CommitteeOur mission is to keep the workforce safe on the job with comfortable quality protective footwear solutionsreducing accidents and saving money Shoes For Crews North America LLC SFC is a dynamic designer manufacturer and business to business marketer of the most technologically advanced top rated slip resistant footwear for the foodservice hospitality industrial and healthcare workplaces SFC protects over 35 million workers per year in over 120000 workplaces from slip and fall accidents For over 30 years the Company has built its reputation through innovative product development technologies proprietary manufacturing and distinct niche marketing We are committed to getting the workforce home safe Shoes For Crews LLC SFC is todays leading manufacturer of high tech slip resistant footwear Every day we protect over 120000 workplaces in the United States Canada Europe Asia and around the globe We are proud of what we have createda great culture and great fit for talented and diverse people to serve our customers The Vice President of Supply Chain works in a fast paced environment and partners with business leaders to define create implement and execute key business processes to Plan Purchase Deliver and Return goods Initiates structures and enables the business requirements to complete physical financial and informational transactions This role will oversee the purchase and delivery of product to the end user working closely with product development shoe designers third party shoe manufacturers third party warehouse companies and parcel delivery companies Develops models tools and processes to increase the overall supply chain reliability responsiveness costs efficiency and asset utilization Works collaboratively with vendors and Shoes For Crews teams to drive the changes that will drive out cost while improving providing a Gold Standard customer and vendor experience The supply chain vice president is responsible for directing and planning all aspects of an organizations supply chain initiatives policies and objectives You will oversee the inventory distribution and transportation activities of an organization In addition you will be responsible for directing and overseeing the supply chain management team in order to optimize several manufacturing locations and distribution centers Other duties include overseeing the development of the supply chain budget reviewing the operating performance with quality cost and service metrics and collaborating with quality customer service and sales departments to maintain the consistency of supply and demand objectives Essential job functions to be performed Overseas inventory management including ordering inventory controls managing inventory turns to an appropriate level and working with the market managers to manage product through its life cycle ie manage obsolescence Optimize shipments and lead to improved cycle time and cost implications Acts in an advisory capacity for sourcing personnel in issues related to import and export of goods Directs and supervises reviews of companys import operations from product development and purchasing to importation and receipt of the merchandise Manages the quality control and product flow process to ensure orders are monitored critical inventory levels are maintained identifies transit times with deadlines and proactively directs corrective actions when required Monitors and advises on the financial performance of the Supply Chain team and creates executive reporting Ensures visibility for domestic and overseas freight and leveraging technology for downstream reporting Responsible for continuous improvements and periodic annual metric targets relative to transportation expenses and service providers expectations Reviews and reports Key Performance Indicators KPIs Oversees multiple operational projects Manage and advise on value added activities in the areas of Transportation and Warehousing such as consolidated freight station multi port consolidation opportunities and bonded logistics activities Reviews and structures all 3rd party relationships through contractual agreements Responsible for the process integration and collaboration with our third party provider 3PL Maintain best in class Supply Chain process with 3PL staffs to deliver a seamless goods flow RequirementsQualificationsExperience Bachelors degree in Business Administration Supply ChainOperations Engineering Statistics or Finance 15 years supply chain consulting retail andor project management experience Excellent problem solving and strong analytical skills as well as written and verbal communication skills Detail orientation with a demonstrated ability to self motivate and follow through on projects Proven ability to manipulate and analyze data sets Preferred Qualifications Strong proficiency in business intelligence validation of data sets and distillation of data into actionable insights Proven ability to manage large and complicated projects with experience leading cross functional projects and teams Strong proficiency in Excel PowerPivot Visual Basic and Python Experience in visualization coding big data technologies data science andor modeling software eg Tableau Demonstrated ability to own and deliver results Demonstrated ability to solve complex problems Proven talent development Six Sigma Certification Education MBA a plus Shoes For Crews is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce Shoes For Crews provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex sexual orientation gender including gender identity andor expression pregnancy race color creed national or ethnic origin citizenship status religion disability marital status age genetic information veteran status or any personal attribute or characteristic that is protected by applicable local state or federal laws

Exemplifies the Shoes For Crews Path by performing key interactions with customers sales management billing staff and other key personnel to enhance the order to cash process ensuring that payments are collected within the terms of sale via direct customer contact and account monitoring for a portfolio of customers Essential Job Functions Collection of assigned accounts and achieving assigned collection goals Customer contact methods include phone email and specific customer portals Proactively identifies and works with appropriate billing personnel to rectify reconciliation issues where customers claim invoices were not received in the needed manner Act as a liaison between sales customer service billing IT and customers personnel on key collection issues Key Responsibilities and Accountabilities Collect payments to achieve monthlyyearly over 60 day collection goals Responsible for all accounts highest to lowest within assigned portfolio Logs all collection call activity to ensure ease in follow up and reviewfollow up as needed by other AR personnel where needed Provide timely accurate and professional collection updates to aging reports allowing for needed updates for weekly and month end results reporting Provide AR Manager weekly credit hold updates on accounts within assigned range to ensure customers are removed from credit hold as needed Take lead in identifying problem collection accounts and escalating to AR Manager for consideration of placing with an outside collection agency Ensure sales team is advised of any accounts sent to collections Process customer invoice and statement requests Utilize the Web Method Ac hoc reporting tool as necessary to provide requested invoices Assist with uploading invoices to customer portals as necessary Review and reconcile accounts for write off or 3rd party collections placement Answer calls on the AR incoming phone loop and handle issues as received Collect phone credit card payments and forward to cash applications team for processing Send confirmations to customers after processing Process incoming e mails from customers Process return mail items address change e mails and contact change requests Process internal and external Sales Force tickets within the prescribed SLAHandle mid size accounts Handle VIP & top customer accounts Perform related duties as assigned Minimum Requirements Able to work a full time schedule Able to work overtime as needed to meet SLAsAccurate and professional written and verbal communication skills Able to perform in a deadline oriented dynamic environment Demonstrate analytical skills to identify payment trends and take appropriate actionA team player willing to assist when needed to improve existing and over all performance Able to document the results of collection activities and follow up on payment commitments Skills and Abilities NetSuite ExperienceMinimum 5 years business to business collections and account reconciliation experience Able to work independently as well as with a team Detail oriented Excellent problem solving negotiation and written communication skills Good organizational people and multi tasking skills Proficient in Excel and WordEducation High School diploma or GED required Associate degree preferred