Commercial Lines Customer Service Representative
Meridian, ID jobs
Brown & Brown is seeking a Commercial Client Service Representative to join our growing team in Meridian, Idaho!
The Commercial Lines Customer Service Representative will be responsible for servicing client requests and questions, providing prompt, efficient, high-quality service, and assisting in the retention of existing accounts and quoting new business.
How You Will Contribute :
Provide service to existing clients via inbound calls, emails, and daily tasks
Make outbound phone calls to provide customer service
Quote and Bind insurance with various carriers for existing clients
Respond to requests for certificates of insurance or auto ID cards
Maintain a concern for timeliness and completeness on all service requests
Utilize an electronic filing manager to maintain documentation and compliance
Notate and file documents in our agency management system
Skills & Experience to Be Successful:
High school diploma or equivalent required
Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.)
Strong oral and written communication skills
Strong typing skills
Exceptional customer service and interpersonal skills
Demonstrated critical thinking and problem-solving skills
1-3 years of Commercial Insurance experience
P&C license required or able to obtain within 90 days of hire
AMS360 experience
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits
: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits
: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness
: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits
: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Customer Experience Consultant - 100% Commission | Houston, TX (SG-669871)
Houston, TX jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Customer Experience Consultant - 100% Commission (TSG-20251204-047)
Houston, TX jobs
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Customer Experience Consultant - 100% Commission (TSG-20251204-057)
Augusta, GA jobs
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Customer Experience Consultant - 100% Commission (TSG-20251204-037)
New Orleans, LA jobs
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Customer Experience Consultant - 100% Commission (TSG-20251204-067)
Columbia, SC jobs
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Customer Relations Specialist
Nashville, TN jobs
Customer Relations Specialist-Oral Health (Nashville, TN) The purpose of the Customer Service Agent job family is to receive, understand, route and handle customer requests that are received via multiple contact channels, including the creation of service work orders and communicating status and solutions to the customer. This family functions as single point of contact for the customer and as a bridge between customer and the organization.
Your role:
* Take inbound customer service calls and provide accurate, satisfactory answers to Dental Professional questions and concerns.
* Take ownership to determine customers' requirements and recommend appropriate solutions.
* Effectively multitask while engaging with customers on the phone by properly utilizing resources and tools to drive a one call resolution.
* Enter orders accurately and efficiently utilizing our order entry tool and applications. Properly upsell and cross selling products.
* Effectively complete warranties, exchanges and returns in a timely manner.
* Properly process account payments including credit and debit memos submissions.
* Properly de-escalate situations involving dissatisfied customers, offering assistance and support towards an acceptable resolution through effective questioning and troubleshooting.
* Nurture and maintain relationships with existing and potential customers to drive Net Promoters and Most Often Recommended.
You're the right fit if:
* You are calm under pressure, able to de-escalate tough situations and keep customers satisfied.
* No prior experience is required; customer service experience handling high-volume calls and resolving issues is preferred.
* Your skills include Microsoft Office experience; SAP and SFDC knowledge is a plus.
* You have a High School Diploma or vocational certification required; Bachelor's Degree preferred.
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
* You are a strong communicator who can handle calls with professionalism and empathy as well as a problem solver who takes ownership and finds effective solutions quickly.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
(This is an office role.)
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
The pay range for this position in (Nashville, TN) is an hourly rate of $19.47-$31.00 per hour.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN.
#LI-PH1
#PERSONALHEALTH
#PHOFFICE
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Auto-ApplyRemote Client Success Specialist - 100% Commission | Raleigh, NC (TSG-20251201-001)
Raleigh, NC jobs
Job DescriptionAbout The Strickland Group: The Strickland Group is a family-driven, vision-first financial services agency helping families protect and build wealth through life insurance and retirement solutions. This is a 100% commission, remote role with flexible hours, mentorship, and a clear path to agency ownership. You'll meet with warm leads, uncover needs, present options, and help clients put protection in place. Training is provided; no experience required, but strong work ethic, coachability, and a desire to grow are musts.
Client Outcomes Specialist - 100% Commission
Seneca, SC jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business using our proven platform, with mentorship from leaders who are actively in the field. We work warm, intent-based leads (no cold calling lists) and focus on education, not pressure sales. What you'll be doing - Calling and meeting with families who have requested information about life insurance, mortgage protection, or final expense coverage - Listening to their goals, budgets, and concerns, then building simple, clear options - Submitting applications through our brokerage platform with access to multiple A-rated carriers - Following a structured training system with mentorship, scripts, and step-by-step support - Growing into leadership by helping train and support other agents if you choose the agency-owner path What we provide - Remote-first, flexible schedule (full-time or part-time) - Access to warm leads from families who requested information - Step-by-step training, mentorship, and leadership development - Proven system to grow from personal production to team building - A culture focused on faith, family, growth, and breaking poverty's chains Compensation This is a 1099, commission-only role with uncapped earning potential. New, committed part-time agents can earn a few thousand per month, while full-time and leadership-track agents can scale well beyond six figures as they grow a team. Who this is for - Self-motivated doers who want to build something of their own - People who are coachable, growth-minded, and willing to follow a proven system - Those who want time freedom, impact, and income - not just another job If you're ready to align with a team that will invest in you while you build your own business, we'd love to talk.
Customer Solutions Partner - 100% Commission (TSG-5007)
Augusta, GA jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business & develop a book of business, lead a team, and scale your income based on performance. No cold calls. No chasing. You'll work warm, qualified clients who've already requested help. What you'll do Master our systems and product suite to deliver first-class client experiences. Follow up with warm leads and prior client inquiries (we provide high-quality leads). Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth. Manage your client communication and relationship lifecycle. Build a personal brand and scale your book - recruit and lead a team when ready. Hit performance goals to unlock promotions, leadership roles, and revenue-share opportunities. Maintain licensing, contracting, and compliance for your market. Attend weekly virtual training and leadership development. Who you are You want to build and own something - not just collect a paycheck. Entrepreneurial mindset: you plan, execute, iterate, and refuse to be average. Strong communicator - phone and video-first comfort. Organized, self-motivated, and tech-savvy. Preferably 2+ years in sales, service, or business ownership - but grit and results matter more. Requirements Reliable phone, data, and Wi-Fi. Must pass background check and carrier contracting. Active Life & Health license, or willingness to get licensed (we'll help you in 7-10 days). Compensation & growth Uncapped commission structure + performance bonuses and incentives. Clear path to leadership / territory ownership / revenue-share for top performers. Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. 100% Commission Perks Remote, flexible schedule (evenings/weekends as client needs require). Comprehensive training and a proven playbook to build your business. Annual all-expense-paid trips for top producers. Discounted health and life coverage options. Leadership development and agent-to-owner transition support.
Licensed Insurance Customer Service
Metairie, LA jobs
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
What we provide
Minimum salary $18.00/hour; salary will be increased dependent upon experience, licensing and performance.
Once licensed, bonuses and commissions will be paid on sales performance.
Paid time off (vacation)
Retirement plan (after first year)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
In-Office Call Center Representative
Myrtle Beach, SC jobs
SALARY
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SCHEDULE
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opportunities
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post
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after
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on
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GROWTHPAID
TRAININGYear
round
work at a company with a NATIONAL presence Medical Dental and Vision Insurance options 401K contribution after 90 days Paid Life insurance short term and long term disability and MOREFlexible Spending AccountPaid Time Off & HolidaysDiscounted vacation stays Principal Duties and Responsibilities Assisting owners with questions about their Club & Legacy ownership Must be able to work a variable shift and flexible hours and days Role may be facilitated via engagement through phone email outbound and chat channels as business needs require Completing or assisting owners with making reservations troubleshooting and converting calls to reservations Insures accounts are not delinquent in Maintenance Fees or Loan payments prior to booking new or revised reservations Strong selling skills able to book events tours and sell an array of products and services Processes maintenance fee and loan payments Contributes to the revenue of the business through various ancillary revenue sales ie Renting points selling Capital Protection Plans and more Facilitate and accept incomingoutgoing Cat Email and Text phone calls and return phone calls Maintain and meetexceed defined agent level performance goals and contribute to the achievement of department goals Expected to be a role model for Capital Vacations Core Values always act professional and be a strong Team PlayerAgents must type at least 30 words per minute Daily adherence is expected at 85 minimum Agents must be able to multitask throughout their shift seamlessly Flexible in work schedule with Saturday shift as rotated Must maintain an 85 Quality Assurance score per month Must convert 15 of calls to reservations at a minimum Confident and comfortable working in a Pay for a Performance role All Universal Specialists must service all Club and Legacy Products & Services and pass a comprehensive AssessmentGeneral Statement Performs the job assigned complying with Company policies and procedures business code of ethics FLSA regulations and all applicable laws as well as ensuring confidentiality reliability quality and productivity Job Requirements Education Essential Training Certifications and Experience High School diploma some college preferred High level proficiency with Microsoft Office applications High proficiency in MS Excel required Hoteltimeshare experience a plusA strategic mindset to problem solving and craft winwin solutions Knowledge Timeshare Ware is a plus Previous experience using Salesforcecom is a plus Skills Knowledge and Abilities Ability to work both in a team and independently Excellent organization and ability to multi task required to handle multiple priorities Very detailed oriented and accuracy is a must Technically savvy able to quickly pick up and maneuver through several different systems Ability to work in a fast pace office environment Excellent communication skills Bilingual a plus Comfortable in Selling all products and ServicesAbility to work with a high level of professionalism at all times
Bilingual (English/Spanish) Call Center Representative
Addison, TX jobs
Call Center Representative PHP Agency Addison, TX About PHP Agency Founded in 2009, PHP Agency Inc. is a tech-enabled national field marketing organization (FMO) headquartered in Addison, Texas. With over 27,000 licensed agents nationally in 49 states and Puerto Rico, PHP's agents have educated and served over 450,000 American families. PHP partners with leading insurance and annuity carriers and provides part-time or full-time opportunities to those seeking careers as life insurance agents. For more information, visit ****************** PHP is a proud member of the Integrity Family of Companies.
Primary Responsibilities:
* Respond to customer inquiries and concerns with accurate and satisfactory solutions.
* Manage situations with unhappy customers by providing patient assistance and support.
* Reach out to clients and customers to update them about the company's latest products, services, and policies.
* Assist callers in troubleshooting, navigating the company's website, or using the products or services.
* Review and update customer or client accounts with information about billing, shipping, warranties, and other account-related details.
* Work together with other call center staff to enhance customer service.
* Assist in training new employees and educating them about the company's customer management policies.
Primary Skills & Requirements:
* Bilingual, English and Spanish is required
* 1+ year experience in a Call/Contact Center position OR held an administrative position or similar role within the financial services industry (Insurance and Mortgage)
* Excellent communication skills, both written and verbal.
* Superior active listening abilities.
* Exceptional interpersonal skills and the ability to build rapport.
* A patient and empathetic approach.
* Strong organizational and time management skills.
* Ability to adapt and be flexible.
* Comfortable in fast-paced work environments.
* Troubleshooting abilities, either basic or advanced, depending on the role and industry.
* Proficiency in using computers.
* Phone skills, including experience with complex or multi-line phone systems.
* Comprehensive knowledge of the company's products and/or services.
* Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area.
About Integrity
Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyClient Experience Specialist - 100% Commission | Beaumont, TX (SG-374934)
Beaumont, TX jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Client Empowerment Specialist - 100% Commission (TSG-5021)
Baton Rouge, LA jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business & develop a book of business, lead a team, and scale your income based on performance. No cold calls. No chasing. You'll work warm, qualified clients who've already requested help. What you'll do Master our systems and product suite to deliver first-class client experiences. Follow up with warm leads and prior client inquiries (we provide high-quality leads). Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth. Manage your client communication and relationship lifecycle. Build a personal brand and scale your book - recruit and lead a team when ready. Hit performance goals to unlock promotions, leadership roles, and revenue-share opportunities. Maintain licensing, contracting, and compliance for your market. Attend weekly virtual training and leadership development. Who you are You want to build and own something - not just collect a paycheck. Entrepreneurial mindset: you plan, execute, iterate, and refuse to be average. Strong communicator - phone and video-first comfort. Organized, self-motivated, and tech-savvy. Preferably 2+ years in sales, service, or business ownership - but grit and results matter more. Requirements Reliable phone, data, and Wi-Fi. Must pass background check and carrier contracting. Active Life & Health license, or willingness to get licensed (we'll help you in 7-10 days). Compensation & growth Uncapped commission structure + performance bonuses and incentives. Clear path to leadership / territory ownership / revenue-share for top performers. Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. 100% Commission Perks Remote, flexible schedule (evenings/weekends as client needs require). Comprehensive training and a proven playbook to build your business. Annual all-expense-paid trips for top producers. Discounted health and life coverage options. Leadership development and agent-to-owner transition support.
Client Interface Specialist - 100% Commission | Florence, SC (SG-953022)
Florence, SC jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Customer Service Representative- Policy Services
Lincoln, NE jobs
Class Starting January 26, 2026 * Opportunity to work Hybrid arrangement after 3 months in-Office $19.50 per hour. Ameritas is seeking Customer Service Representatives for our Policy Services Team to drive the business by being responsible for customer service, issuance and administrative functions for small case. This includes implementation of billing, collection and reconciliation of premium; policy lapses and cancellations; and customer service to policyholders, field sales offices, agent/brokers, SA's and individual insureds.
At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy, and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services.
Position Location:
* This position will be 100% in-office for 3 months then will transition to hybrid
What you do:
* Assist with customer inquiries via telephone, email, or other written correspondence and utilize empathy and patience with all customers.
* Administer functions of Group Administration including new case set up; issue; billing; collection and reconciliation of premium; processing small case policy changes; on-going administration; group terminations and final accounting.
* Research of customer needs and problems; development of informed, innovative solutions; and decisive action within defined parameters of authority; to build customer loyalty while maintaining the financial and procedural integrity of the case. This includes pro-actively calling customers.
* A working knowledge of the functions and systems across the organization as they relate to administrative functions.
* Meeting or exceeding service standards with respect to accuracy, turnaround time and overall quality of work product and service.
* Have the ability to assess situations, communicate issues promptly, and offer thoughtful solutions.
* Handle and complete special assignments and projects within provided timeframes.
* Other duties as assigned.
What you bring:
* Must have a High School Diploma or equivalent,
* 0-2 years related experience required.
* Previous experience in customer service, insurance, banking, and/or healthcare is a plus!
* Ability to work in a fast-paced environment and multi-task,
* Possess excellent verbal and written communication skills and show a strong commitment to customer service.
* Excellent telephone skills, problem solving, analytical and decision-making skills,
* Ability to prioritize tasks and consistently meet deadlines,
* Computer skills in database, spreadsheet, word processing and internet navigation software.
* Planning, organizational, and mathematical skills are important.
What we offer:
A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't:
Ameritas Benefits
For your money:
* 401(k) Retirement Plan with company match and quarterly contribution
* Tuition Reimbursement and Assistance
* Incentive Program Bonuses
* Competitive Pay
For your time:
* Flexible Hybrid work
* Thrive Days - Personal time off
* Paid time off (PTO)
For your health and well-being:
* Health Benefits: Medical, Dental, Vision
* Health Savings Account (HSA) with employer contribution
* Well-being programs with financial rewards
* Employee assistance program (EAP)
For your professional growth:
* Professional development programs
* Leadership development programs
* Employee resource groups
* StrengthsFinder Program
For your community:
* Matching donations program
* Paid volunteer time- 8 hours per month
For your family:
* Generous paid maternity leave and paternity leave
* Fertility, surrogacy and adoption assistance
* Backup child, elder and pet care support
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
Client Success Specialist - 100% Commission (TSG-20251204-052)
Arlington, TX jobs
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Client Relationship Specialist - 100% Commission | Sumter, SC (SG-335820)
Sumter, SC jobs
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Client Experience Specialist
Grapevine, TX jobs
Under direct supervision, this position is responsible for ensuring all functions regarding set-up, waivers, eligibility, enrollment and customer care are completed. This includes responsibility for processing new data or changes into the various systems, answering waivers, eligibility and enrollment questions or verifying status, and reconciliation of discrepancies.
Your Impact
* Complete all incoming services tasks (as assigned to the CES-I role within the group) accurately and in a timely manner.
* Assist the universities for adding students, deleting students, making any status changes, etc.
* Assist the students regarding waivers, eligibility and enrollment questions, changes, support e-mails, refunds, etc.
* Group service ticket queue monitoring, tracking and completing (tickets within queue).
* Emergency adds of students who were left off original file, not been sent to us yet, etc.
* Processing and reconciling of payments received from the universities.
* Assist the carriers and TPA's with questions, such as dates and coverage periods.
* Reconciling of Invoices and Discrepancy reports; sending invoices to schools; monitoring payments.
* Assist accountant with monthly payments that are sent to carriers and schools.
Successful Candidate Will Have
* Bachelor's Degree (preferred)
* Previous customer service and data entry experience preferred
* PC proficiency to include Microsoft Word, Excel, PowerPoint, and Outlook
* Accounting or health insurance experience a plus
Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and nearly 5,000 employees across the US and Canada.
Our industry recognition includes being named a Best Places to Work in Insurance for five years (2018-2022) and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.
Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ********************************
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