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Great Wolf Resorts jobs

- 240 jobs
  • Entertainment Manager

    Great Wolf Resorts, Inc. 4.2company rating

    Great Wolf Resorts, Inc. job in Williamsburg, VA

    Pay: $0 - $0 At Great Wolf, the Entertainment Manager creates an exciting atmosphere for Guests through Entertainment, Activities, Experiences and Seasonal Events. Essential Duties & Responsibilities * Be visible around the lodge and at events to act as the "Host/Face of the lodge" * Provide training and coaching for Pack to engage and entertain guests. * Provide coaching around performance and entertainment skills. * Identify areas of opportunity and new experiences to expand presence and impact with the team in the lodge (arrival/departure, waterpark, live music for bars/dining, music, etc) * Evaluate guest flow and make recommendations to improve operating hours and show / activity schedules * Participate and provide feedback on corporate projects (new character event development, training tools, etc) * Responsible for personnel related matters including; recruitment and hirng, performance management, disciplinary action, training, etc. * Participates in the Manager-On-Duty (MOD) program and executes duties * Serves as backup to Guest Service Manager as needed * Elevate & perform all branded experiences consistently according to Family Tradition procedures. * Responsible for all aspects of Character Appearances and Entertainment at the property * Provide support to all necessary community appearances. This includes, but is not limited to sponsors, charities, tradeshows, media, and private functions * Willingness to represent Great Wolf Lodge, our mission and core values, in a positive manner on and off site * Ensure a safe, clean, and professional environment at all times Basic Qualifications & Skills * High School diploma or equivalent * Requires working knowledge of Microsoft Office products * Minimum 1 year previous experience in leadership or supervisory role * Must have prior experience working with children * Event planning knowledge * Professional entertainment background and/or production experience * Strong Leadership and coaching skills * Flexibility regarding scheduling based on business demands including evenings, weekends, and Holidays ( Up to 10% of time travel maybe required) * Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures * Successful completion of a criminal background and drug screen Desired Qualifications & Traits * Bachelor's Degree in Performing Arts, Theater, Business, or a related field * Previous experience in a related fields such as Entertainment, Hospitality, or Education * Charismatic, enthusiastic attitude * Ability to multi-task and prioritize a variety of tasks with minimal direction * Proven teamwork skills Physical Requirements * Ability to lift up to 50 pounds * Able to sit and/or stand for long periods of time Estimated Salary Range: $0 - $0 annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $22k-31k yearly est. 29d ago
  • Banquet Manager

    Great Wolf Resorts, Inc. 4.2company rating

    Great Wolf Resorts, Inc. job in Williamsburg, VA

    Pay: $0 - $0 At Great Wolf, the Banquet Manager oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup, while focusing on quality presentation and customer service. Banquet managers are also responsible for all aspects of supervision of banquet staff including: hiring, training, coaching, disciplining and reviewing staff. Join our Pack: * Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels * Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives * Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training * Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund * Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: * Medical, Dental, and Vision insurance * Health savings account * Telehealth resources * Life insurance * 401K with employer match * Paid vacation time off * Paid parental leave Essential Duties & Responsibilities * Manage personnel processes including; hiring, scheduling and training banquet staff in the proper techniques and etiquette for American, French, and buffet and parade types of service * Define banquet staff performance requirements and develop action plans for achievement of goals * Monitor staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions * Supervise the set up of function rooms and visibly inspect to ensure set-up meets the specifications of the client * Oversee the clean up process of function room and proper breakdown and storage of all equipment * Effectively communicate during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards * Process billing information using a POS system with accuracy and attention to detail * Process payroll for each event, which includes calculating number of hours worked, and gratuity distribution * Maintain inventory of supplies and linens for functions with approval of the Food & Beverage Director * Assists servers and captains with the execution of events according to the event order and Great Lake Co. quality standards. * Attendance in, and conformance with, Great Lake Co. rules and regulations for the safe and efficient operation of hotel facilities Basic Qualifications & Skills * High School diploma or equivalent experience * Minimum of 2 years supervisory experience in food & beverage * Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette * Prior experience ensuring safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) * Must be flexible regarding scheduling based on business demands * Successful completion of criminal background check and drug screen Desired Qualifications & Traits * Previous Banquet supervisory experience * Strong leadership skills and proven teamwork * Projects professional image that inspires trust and confidence * Enthusiastic and positive energy * Multi-tasking ability Physical Requirements * Able to lift up to 30 lbs. * Able to bend, stretch, and twist * Able to stand for long periods of time Estimated Salary Range: $0 - $0 annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $39k-49k yearly est. 7d ago
  • Door / Bell Attendant - PART TIME

    Hyatt 4.6company rating

    Reston, VA job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It's important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. **This is not your typical career opportunity. This is the Hyatt Touch.** **Qualifications:** + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal communication skills. + Must have physical stamina to lift moderate amounts of weight. + Ability to tolerate moderate amounts of walking. **Primary Location:** US-VA-Reston **Organization:** Hyatt Regency Reston **Pay Basis:** Hourly **Job Level:** Seasonal **Job:** Guest Services **Req ID:** RES001287 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $28k-33k yearly est. 19d ago
  • Bell Attendant | Driver | Guest Services

    Hyatt Hotels Corp 4.6company rating

    Tysons Corner, VA job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Guest Service Attendants assist with Bell/Door and Driver duties. This individual is in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It's important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations. This individual will also be responsible for the Shuttle Vehicle. They will drive guests a short radius around the hotel to local business, maintain the shuttle services (gas/maintenance/cleanliness) and ensure guests a safe and friendly experience to their destination. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is the Hyatt Touch.
    $25k-30k yearly est. 6d ago
  • Front Office Agent

    Hyatt Hotels Corp 4.6company rating

    Tysons Corner, VA job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
    $27k-34k yearly est. 7d ago
  • Chef de Cuisine

    Hyatt 4.6company rating

    Tysons Corner, VA job

    The goal of the Chef de Cuisine is to manage a specific restaurant. The Chef de Cuisine will take council from the Executive Chef to create, implement menu and concepts but the position is designed so that individuals will work in a manner that is consistent as that of an independent owner/operator. Responsibilities include: + Act as senior leadership by developing and assuming key management responsibilities + Assume the role of liaison between all dining room operations and culinary staff + Supervise the preparation and cooking of various food items + Develop and implement creative menu items within the restaurant concept + Plan, coordinate & implement special events and holiday functions + Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluating and hiring + May manage other key culinary leadership rolls including supervisor and other less senior Sous Chefs + Lead and coach the team towards achieving exceptional guest service and employee satisfaction results + Monitor food production, ordering, cost, and quality and consistency on a daily basis + Participate in marketing events directly related to their specific restaurant **Qualifications:** + In-depth skills and knowledge of all kitchen operations + Possess strong leadership, communication, organization and relationship skills + Experience with training, basic financial management and customer service + Proficient in general computer knowledge + A true desire to exceed guest expectations in a fast paced customer service environment + Capable of producing a consistent product in a timely manner + Strong training and communication skills + Culinary education and/or on the job training, independent restaurant experience is preferred + Geographic and schedule flexibility preferred **Primary Location:** US-VA-Tysons Corner **Organization:** Hyatt Regency Tysons Corner **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Culinary **Req ID:** TYS001511 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $46k-64k yearly est. 27d ago
  • Maintenance- Landscaper

    Cedar Fair 4.3company rating

    Virginia job

    Job Type: Full-time year-round Entry Level Schedule Requirments: Ability to work various shifts and days including nights, weeknds, and holidays to meet business needs. Landscapers perform various landscaping tasks throughout the park, as well as ensure landscaped areas meet standards and use tools and equipment to improve the physical appearance of the park. Benefits: · 3 weeks paid vacation which increases with tenure. Plus, paid sick days and paid holidays · Several medical coverage options to fit your needs best · 401K match · Maintenance-specific scholarships available · FREE entry to ALL our parks and water parks! Perks: · Yearly maintenance appreciation week celebration · Complimentary tickets for friends and family · Discounts on food and park merchandise · Full-time employee events and gatherings Responsibilities Works with equipment and machinery in the maintenance of park grounds. Includes: bush hogs, tillers, water trucks, lawn tractors, grinders, chainsaws and other various hand and power tools. Responds to acute animal pest control problems such as wasps, yellow jackets, mice, ants, snakes, etc. Helps in construction and repair of grounds and structures. Performs masonry, concrete, asphalt and block installation and repair work; install brick pavers. Assists in the duties of waste management by collecting and compacting cardboard, cleaning around trash compactors and pulling dumpsters. Supports the removal and install of spring, summer and fall annuals. Qualifications Previous experience in landscaping, groundskeeping, or horticulture (commercial or residential) Familiarity with lawn care equipment such as mowers, trimmers, blowers, and irrigation systems Basic knowledge of plant care, pruning techniques, soil conditions, and pest management Ability to work in all weather conditions and perform physical tasks such as lifting up to 50 lbs, bending, walking, and standing for extended periods Strong attention to detail with a passion for creating visually appealing outdoor spaces Ability to work both independently and as part of a team in a fast-paced environment Willingness to work flexible hours, including early mornings, weekends, and holidays An individual with Greenhouse maintenance experience would be a plus, but not mandatory. Driver's License #LI-HM1 Not ready to apply? Connect with us
    $27k-34k yearly est. Auto-Apply 19d ago
  • Engineering Mechanic - Overnight

    Hyatt 4.6company rating

    Cambridge, MD job

    Hyatt's Mechanic performs various duties to ensure the hotel's equipment, facilities, and infrastructure are in good working order. Their duties are diverse and crucial to guest satisfaction and the overall success of the hotel. What You'll Do: + Responsible for overnight shift coverage and therefore must possess strong trouble-shooting skills in all areas of maintenance in guest rooms meeting space, and front of the house areas, as well as back of house areas including kitchen, electrical, mechanical and HVAC systems. + Perform preventative maintenance on major equipment and systems, using a windows-based computer system. + Maintaining logs of maintenance supplies and parts, and ordering replacements as needed. + Following all company safety and security policies and procedures. **The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **Why Chose Hyatt?** At Hyatt, your success matters. We offer: + **Competitive Salary:** $21.00/hr - $27.00/hr + **Health Benefits:** Medical, dental, and vision insurance starting after just 30 days + **Perks & Discounts:** + Free and discounted room nights + Friends & family rates at Hyatt properties + Discounts on food and beverage + Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace) + **Work-Life Balance:** Paid time off, including new child leave + **Retirement Support:** 401(k) matching (up to 4%) and employee stock purchase plan + **Growth Opportunities:** Tuition reimbursement and robust training programs + **Everyday Conveniences:** Meal credit for employees Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you'll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR Accreditation, TripAdvisor's Travelers' Choice Award, and recognition as a 2024 Healthiest Maryland Business - Standout. View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel. **Qualifications:** + A minimum of five years building maintenance experience is preferred. + Good communication skills are necessary. + Must have good technical skills. + Must have good problem-solving skills. + Must have good physical stamina. + Must be able to lift a moderate amount of weight. + Must have availability to work flexible shifts, weekends, and holidays. **All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.** **Primary Location:** US-MD-Cambridge **Organization:** Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Engineering/Facility Maintenance **Req ID:** CAM003278 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $21-27 hourly 14d ago
  • OFFICER - SECURITY (FULL TIME)

    Seminole Hard Rock Hotel & Casino 4.1company rating

    Bristol, VA job

    Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members. Promotes an outgoing, friendly guest-oriented demeanor at all times. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) * Maintain security throughout the entire property. * Responsible for the security and safety of patrons and employees during assigned shift. * Safeguards Company assets during shift times. * Prepare detailed incident reports in a clear and precise manner. * Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. * Enforces policies and procedures as they apply to the Internal Controls and Gaming Regulations during their assigned shifts. * Assists in the event of an emergency. * Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions, and escorting them if necessary. * Perform work regularly and adheres to all Virginia Lottery Regulations. NON-ESSENTIAL JOB FUNCTIONS * Attend seminars when needed. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience. One (1) year of security related experience preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): * Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. * Must successfully pass background check. * Must successfully pass drug screening. * Prior experience in the Gaming industry strongly preferred. * Must be at least twenty-one (21) years of age. * Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training. * Must be able to work holidays and weekends, as well as flexible shifts. KNOWLEDGE OF: * Knowledge of computer applications to compose clear, concise, and accurate reports. * Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations. ABILITY TO: * Available to work different types of events with varying time schedules, on varying days as needed. * Read and comprehend all necessary documentation, training materials and policy information. * Assist sick or injured guests and or team members. * Communicate courteously, effectively, and professionally with guests and all levels of team members. * Use tools and equipment such as, radios, computers, and other tools specific to the position. * Stand for extended periods of time. * Communicate clearly, in English, with guests in a professional manner. * Work within Company established policies/guidelines. Additional Details DISCLAIMER: This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development). #HARDROCKBRISTOL Age Requirements 21+
    $31k-37k yearly est. Auto-Apply 27d ago
  • MASSAGE THERAPIST (PART TIME)

    Seminole Hard Rock Hotel & Casino 4.1company rating

    Bristol, VA job

    The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa's specific massage and body treatment offerings. Responsibilities ESSENTIAL JOB FUNCTIONS: * Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service. * Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices. * Effectively inform and educate our guests about specific wellness concerns. * Be flexible with your schedule, supporting the needs of the spa. * Properly care for equipment and use proper amounts of product to assist with cost controls. * Have complete knowledge and understanding of all services and products offered. * Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures. * Perform prep work, properly clean and restock room as required. * Communicate to management any and all occurrences involving staff or guests in the spa that require attention. * Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available. * Handle guests' questions and concerns professionally and courteously. * Provide accurate, appropriate and immediate responses to all requests by guests. * Possess the ability to work without direct supervision. * Maintain a positive attitude and contribute toward a quality work environment. * Regularly attend, participate in and support training and staff meetings. * Assist in all areas of spa operation as requested by management. * Communicate to management any and all occurrences involving staff or guests in the spa that require attention. * Must have enthusiasm and possess excellent customer service skills. * Enjoy working with people and possess a friendly and outgoing personality Qualifications Education and Experience * Must hold and maintain a current state license * Minimum of 2 years' experience, preferably in a luxury resort spa environment * Guest service training a plus * Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
    $39k-58k yearly est. Auto-Apply 43d ago
  • Event Sales Manager (Social & Weddings) |Salary range $56,300-$78,700/year

    Hyatt Hotels Corp 4.6company rating

    Baltimore, MD job

    At Hyatt, we care for people so they can be their best. Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it's a way of life. We are seeking a driven Event Sales Manager to support a diverse mix of social events, small meetings, corporate gatherings, and lifestyle celebrations, with an additional focus as the hotel's Wedding Specialist. This role is designed for a service-focused sales professional who enjoys building relationships, creating seamless event experiences, and supporting a wide range of client needs. Why Choose Hyatt? At Hyatt, your success matters. We offer: * Competitive Salary: $56,300-$78,700/year * Health Benefits: Medical, dental, and vision insurance starting after just 30 days * Perks & Discounts: * Free and discounted room nights * Friends & family rates at Hyatt properties * Discounts on food and beverage * Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace) * Work-Life Balance: Paid time off, including new child leave * Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan * Growth Opportunities: Tuition reimbursement and robust training programs * Everyday Conveniences: Complimentary meals for employees You will also be part of a collaborative team at a flagship Inner Harbor property with a strong mix of corporate, local, and social event business. What You'll Do: Drive Social Event and Small Meeting Sales * Proactively sell and contract social events, milestone celebrations, small corporate meetings, association gatherings, holiday celebrations, and lifestyle events. * Conduct site tours, create tailored proposals, and negotiate contracts aligned with hotel revenue goals. * Develop relationships with local organizations, corporate partners, planners, and key vendors. * Represent Hyatt Regency Baltimore Inner Harbor at community events, networking functions, and targeted industry activities. Wedding Specialist (Supplemental Focus) * Support the hotel's limited wedding business by handling inquiries, conducting tours, and assisting couples through the essential planning process. * Guide clients on packages, menus, setups, timelines, and room block coordination. * Ensure a warm, supportive, and detail-focused planning experience that reflects Hyatt's culture of care. * Collaborate across departments including culinary, banquet, audio visual, event services, and operations to ensure smooth event execution.
    $56.3k-78.7k yearly 1d ago
  • ATTENDANT - VALET (FULL TIME)

    Seminole Hard Rock Hotel & Casino 4.1company rating

    Bristol, VA job

    The incumbent in this position is responsible for safely handling guests' and patrons' vehicles to ensure proper parking, securing, and handling of keys. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) * Display positive and professional attitude and presentation at all times when communicating with guest. * Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate. * Responsible for the staging of guest vehicle. * Responsible for parking guest vehicle in the parking garage. * Responsible for retrieval of vehicles in a timely manner. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High School diploma or equivalent required. The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): * Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Gaming Regulations. * Must successfully pass background check. * Must successfully pass drug screening. * Must be at least twenty-one (21) years of age. * Must be able to work holidays and weekends, as well as flexible shifts. * Good driver's record within the last 48 months and cannot have more than 3 points on record. * Must provide a current driving record. * Must have the ability to drive various types of vehicles. * Must be tolerant of moderate to severe weather conditions. KNOWLEDGE OF: * Excellent customer service skills. ABILITY TO: * Be flexible to work varying shifts and time schedules as needed. * Communicate effectively with all levels of employees and guests. * Remain calm in a hectic, fast-paced atmosphere. * Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. * Drive and handle cars of all makes and models, and all types (ie. Automatic, manual, etc.). * Must be able to address stressful situation with guests with dignity and the utmost tact and politeness. * Must be able to walk/run 90% of shift and stand 10% of shift. * Must be tolerant of running, stooping, and bending for long periods of time. Additional Details Disclaimer: This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development). Age Requirements 21+
    $18k-24k yearly est. Auto-Apply 9d ago
  • Director of Banquets & Convention Services

    Hyatt 4.6company rating

    Cambridge, MD job

    At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Development opportunities and career path options are endless with Hyatt; there's virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture. Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovative, Hyatt employees are forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt employees are inspired by team spirit and camaraderie. Service-Oriented, Hyatt employees are customer focused by providing authentic hospitality in every way every time. Goal of the Director of Banquets & Convention Services: Effectively and proactively monitors the daily functions of the Events Department. This is including providing support and guidance to the banquet team, The Catering and Convention Services team, the Convention Services floor department and Banquet Beverage. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience. The Director of Banquets and Convention Services Responsibilities may include: + Supports and Manages the Banquet Department while working closely with the Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage. + Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement + Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications + Responsible for proactively reviewing staffing and equipment needs + Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage + Responsible for maintaining a high energy, positive, professional appearance + Responsible for developing innovative and creative décor for Banquet function space + Responsible for short- and long-term banquet functions in the front and back of the house + Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement. + Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions + Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards + Ability to develop ideas for special events and holiday functions **The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **Why Chose Hyatt?** At Hyatt, your success matters. We offer: + Competitive Salary: $62,900 - $78,500 + Health Benefits: Medical, dental, and vision insurance starting after just 30 days + Perks & Discounts: + Free and discounted room nights + Friends & family rates at Hyatt properties + Discounts on food and beverage + Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace) + Work-Life Balance: Paid time off, including new child leave + Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan + Growth Opportunities: Tuition reimbursement and robust training programs + Everyday Conveniences: Meal credit for employees Director of Banquets are an integral part of the hotel's overall Food and Beverage team. Your colleagues will work along with the Restaurant Manager, Executive Steward, and Beverage Manager, to ensure a successful Food & Beverage Team. Experience in the previous mentioned areas will guide you to the next step in your career path as an Assistant Food & Beverage Director. Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the Event Services Manager and find yourself as the Assistant Food & Beverage Director within a few years. Three quarters of Hyatt's management staff is promoted from within, just about all of our function heads are promoted internally as well. The statistics are there; make it your next step! **Qualifications:** + Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule + A true desire to understand and anticipate the needs of others in a fast-paced environment + Refined verbal and written communication skills + Must be proficient in general computer knowledge + Candidates should be extremely creative, innovative, detail oriented and organized + Hotel experience and a thorough understanding of all levels of banquet service + Previous experience as a Banquet Manager/Assistant, Banquet Captain or Banquet Supervisor preferred + Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service **All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.** **Primary Location:** US-MD-Cambridge **Organization:** Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Banquets **Req ID:** CAM003269 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $62.9k-78.5k yearly 28d ago
  • Entertainment Ambassador

    Great Wolf Resorts, Inc. 4.2company rating

    Great Wolf Resorts, Inc. job in Williamsburg, VA

    Pay: $14.50 At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment. Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older. Join our Pack: * Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels * Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives * Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training * Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund * Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: * Medical, Dental, and Vision insurance * Health savings account * Telehealth resources * Life insurance * 401K with employer match * Paid vacation time off * Paid parental leave Essential Duties & Responsibilities * Personally interact with Great Wolf Lodge guests * Willingness to perform child-friendly promotional activities on-site and in the community * Willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site * Perform all branded experiences consistently according to Standard Operating procedures * Perform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences. * Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc… * Responsible for all aspects of Character Appearances and Entertainment at the property including: * Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstances * Act as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guests * Responsible for character costume operations including care, cleaning, maintenance, etc. * Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site events * All character and guide duties are interchangeable -- it is expected that each Pack Member is willing and able to fulfill both roles as needed * Participate in seasonal event activities throughout the year. * Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events. * When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performance * Perform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functions * Assist Entertainment team with inventory of event & activity materials * Maintain a safe, clean and professional environment during the organization, coordination and production of branded experiences Basic Qualifications & Skills * Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day. * Some High School education or equivalent * Flexibility regarding scheduling based on business demands including evenings, weekends, and Holidays * Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures * Successful completion of a criminal background and drug screen Desired Qualifications & Traits * Previous experience in a related field such as Entertainment, Dance, or Theater. * Charismatic, enthusiastic attitude * Ability to multi-task and prioritize a variety of tasks with minimal direction * Previous as a Character and/or working with children * Proven teamwork skills Physical Requirements * Ability to lift up to 50 lbs. * Able to sit and/or stand for long periods of time * Ability to fit and wear character suits; maintain composure in character suits; including heat and humidity for periods of 60 minutes * Ability to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes. Application Instructions: Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $14.5 hourly 19d ago
  • Guest Service Manager

    Hyatt Place Harrisonburg 4.6company rating

    Harrisonburg, VA job

    Job Description We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! The Guest Service Manager oversees the safe and efficient operation of the front desk, maximizes profitability, and ensures high levels of guest satisfaction are achieved. This position provides training, support and resources to the front desk staff. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Rate of Pay: $22-$24/hr Core Skills: Leadership - ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation) Customer Service - deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy People Skills - ability to collaborate, create rapport, and work effectively with others; earn and maintain trust and respect Communication Skills - ability to effectively listen & communicate professionally, both verbally and in writing Problem-Solving & Analytical Skills - ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices Judgment & Discretion - appropriately handle confidential and sensitive information Organizational & Time Management Skills - ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision Aptitude & Adaptability - ability to learn quickly and adapt to changing priorities and business needs Composure - ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues) Attention to Detail - ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks Computer skills/ Technical Aptitude - proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency Training - ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely Technical Skills: Ability to troubleshoot basic computer/printer/photocopier/fax/phone technical problems Experience / Education: 2 plus years' of guest services experience required (preferably in a hotel environment); management or previous supervisory experience preferred; associates degree and/or equivalent work experience; Bilingual in Spanish is a plus Olympia Hospitality is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
    $22-24 hourly 19d ago
  • SUPERVISOR - PLAYERS CLUB

    Seminole Hard Rock Hotel & Casino 4.1company rating

    Bristol, VA job

    The incumbent this position is responsible for assisting the Player's Club Manager in implementing, coordinating, and managing all Club programs in accordance with company directives. Duties will include enrolling members into the Player's Club, embossing and issuing club cards, transporting supplies and forms, and assisting club members with questions, redemptions, and special requests. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) * Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. * Responsible for consistent execution of Player's Club initiatives. * Plans, schedules, and implements training of Rep - Player's Club members on various Casino systems, department policies and marketing promotions. Focuses on meeting the monthly goals of email capture, phone capture and new member sign-ups. * Maintains a strong knowledge of slot marketing programs regarding coin-in and table game ratings, comp issuance and patron response functions. * Monitors daily operations of Player's Club centers. * Responsible for scheduling, directing performance appraisals, rewarding, and counseling team members. * Responsible for addressing complaints and resolving problems both internal and external. * Must provide and promote the highest level of guest service and outstanding guest relations. * Works with the Promotions Manager to ensure one has a clear understanding of the kiosk program so that one can help update, maintain, and resolve issues. * Assist in making reservations for guest requests including meals, drinks, tickets, etc. * Will handle Player's Club promotions and redemptions as applicable. * Act as liaison between guests and management as relates to needs of guests' complaints and concerns. * Perform other duties as assigned and adheres to all Virginia Gaming Regulations. NON-ESSENTIAL JOB FUNCTIONS * Attend seminars when needed. Qualifications EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) This knowledge and these abilities are typically acquired through a high school diploma or equivalent. Some demonstrated customer service experience and/or training or combination of education and experience required. Computer literate required. Good oral and written English communication skills with good phone etiquette mandatory. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): * Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. * Must successfully pass background check. * Must successfully pass drug screening. * Prior experience in the Gaming industry strongly preferred. * Must be at least twenty-one (21) years of age. * Must be able to work holidays and weekends, as well as flexible shifts. * Prior experience opening new properties/outlets strongly preferred. KNOWLEDGE OF: * Understanding of and experience in the property's regional gaming market. * Casino marketing functions including, but not limited to data base, advertising, and branding. * Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint. * Pertinent federal, state, and local laws, codes, and regulations. * Cash handling, marketing, and sales techniques. ABILITY TO: * Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. * Routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. * Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. * Communicate clearly and concisely, both orally and in writing. * Participate in the development and administration of goals, objectives, and procedures. * Operate various types of office equipment. * Establish and maintain effective working relationships with those contacted in the course of work. * Be flexible to work varying shifts and time schedules as needed. * This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume. Additional Details DISCLAIMER: This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development). #HARDROCKBRISTOL Age Requirements 21+
    $35k-46k yearly est. Auto-Apply 27d ago
  • Aquatics Technician

    Great Wolf Resorts, Inc. 4.2company rating

    Great Wolf Resorts, Inc. job in Perryville, MD

    Pay: $22 At Great Wolf, the Aquatics Technician keeps the waterpark running and provides a safe and fun environment for guests. The Technician is responsible for installation, maintenance and repair of aquatic equipment, ensuring functionality meets all required quality standards to maximize operating time and customer satisfaction. Essential Duties & Responsibilities * Adheres to preventative maintenance schedule for waterpark equipment (pools, pumps, motors, slides) * Conducts daily inspections of all Waterpark mechanical systems and attractions; perform general maintenance and repairs as necessary * Documents maintenance actions, including system or equipment irregularities that require monitoring * Responsible for the cleanliness and safe operation of the Waterpark area; vacuuming pools, power-washing floors as needed * Conducts daily water testing and adjusts using chemical treatments as needed * Works professionally with park management, lifeguards, and guests Required Qualifications & Skills * High School Diploma or equivalent * Minimum 1 year experience in general maintenance, HVAC, plumbing, electrical, or aquatics maintenance * Knowledge of water chemistry, water testing, filtration, and waterpark mechanical operations * Successful completions of criminal background check and drug screen * Availability to work flexible hours and varied shifts including weekends and holidays, as required * Must be at least 18 years old Desired Qualifications & Traits * Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) license preferred * Expert at hands-on equipment maintenance Physical Requirements * Able to lift up to 75 lbs. * Able to bend, stretch, and twist * Able to sit or stand for long periods of time * Able to climb multiple flights of stairs on daily basis and walk frequently Estimated Salary Range: * $22 annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $22 hourly 5d ago
  • Lifeguard

    Great Wolf Resorts, Inc. 4.2company rating

    Great Wolf Resorts, Inc. job in Williamsburg, VA

    Pay: $16.50 At Great Wolf, Lifeguard is one of the most important positions in the lodge, as they are vital to ensuring the safety of our guests, their families, and anyone that visits our waterpark attractions. No matter the situation, Great Wolf lifeguards are trained to respond and ensure all guests enjoy a safe and fun environment. Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older. Join our Pack: * Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels * Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives * Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training * Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund * Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: * Medical, Dental, and Vision insurance * Health savings account * Telehealth resources * Life insurance * 401K with employer match * Paid vacation time off * Paid parental leave Essential Duties & Responsibilities * Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions * Responds to emergency situations in assigned zone * Assists in communicating emergency situations outside of assigned zone * Administers and coordinates emergency first aid as necessary * Enforces the rules and regulations of the waterpark * Advises aquatics management of unsafe and unsanitary conditions * Provides superior customer service to all guests by assisting all in a polite and expedient manner * Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance * Performing within Ellis Certification standards Required Qualifications & Skills * No experience required, training provided * Must be at least 16 years of age * Ability and willingness to achieve Certification in First Aid, CPR and Ellis & Associates Lifeguard Training * Successful completions of criminal background check and drug screen Desired Qualifications & Traits * Good oral communication skills * Prior First Aid, CPR, AED experience * Prior lifeguard training and/or experience Physical Requirements * Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from the bottom of pool * Sit or stand for extended periods of time * Capable of prolonged exposure to hot and humid environments * Ability to climb multiple flights of stairs * Minimum of 20/25 corrected or uncorrected vision and no permanent eye abnormalities Estimated Salary Range: Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $16.5 hourly 35d ago
  • COOK II - HARD ROCK CAFE

    Seminole Hard Rock Hotel & Casino 4.1company rating

    Bristol, VA job

    The incumbent in this position is responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, baked, boiled, braised, and poached in an assigned kitchen outlet. Responsibilities * Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. * Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef. * Recognizes a variety of sauces and properly places them on all entrees featured on daily menus. * Keeps workstation neat and clean. * Assists co-workers to ensure efficient operation of the kitchen. * On occasion may perform duties for special events/ parties. * Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents. * Ensures the proper storing of any foods, including those from a previous function. * Ensures that items are fully stocked, and equipment is in good working condition. * Ensures the proper closing down of workstations. * Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, set up and or teardown stations or work areas or other duties as assigned. * Attend and participate in meetings, completing follow-up as assigned. * Perform work regularly and predictably. * Responsible for cleaning and sanitizing work and public spaces. * Other duties as assigned. Qualifications This knowledge and these abilities are typically acquired through a High School Diploma or Equivalent. A culinary apprenticeship, an Associate's Degree from a culinary institution or an equivalent with some industry experience is preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): * Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. * Must successfully pass background check. * Must successfully pass drug screening. * Must be at least eighteen (18) years of age. * Must be able to work holidays and weekends, as well as flexible shifts. KNOWLEDGE OF: * Basic food preparation knowledge and line work experience. ABILITY TO: * Be flexible to work varying shifts and time schedules as needed. * Communicate effectively with all levels of employees and guests. * Use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Lifeguard

    Great Wolf Resorts, Inc. 4.2company rating

    Great Wolf Resorts, Inc. job in Perryville, MD

    Pay: $20 At Great Wolf, Lifeguard is one of the most important positions in the lodge, as they are vital to ensuring the safety of our guests, their families, and anyone that visits our waterpark attractions. No matter the situation, Great Wolf lifeguards are trained to respond and ensure all guests enjoy a safe and fun environment. Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older. Join our Pack: * Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels * Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives * Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training * Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund * Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: * Medical, Dental, and Vision insurance * Health savings account * Telehealth resources * Life insurance * 401K with employer match * Paid vacation time off * Paid parental leave Essential Duties & Responsibilities * Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions * Responds to emergency situations in assigned zone * Assists in communicating emergency situations outside of assigned zone * Administers and coordinates emergency first aid as necessary * Enforces the rules and regulations of the waterpark * Advises aquatics management of unsafe and unsanitary conditions * Provides superior customer service to all guests by assisting all in a polite and expedient manner * Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance * Performing within Ellis Certification standards Required Qualifications & Skills * No experience required, training provided * Must be at least 16 years of age * Ability and willingness to achieve Certification in First Aid, CPR and Ellis & Associates Lifeguard Training * Successful completions of criminal background check and drug screen Desired Qualifications & Traits * Good oral communication skills * Prior First Aid, CPR, AED experience * Prior lifeguard training and/or experience Physical Requirements * Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from the bottom of pool * Sit or stand for extended periods of time * Capable of prolonged exposure to hot and humid environments * Ability to climb multiple flights of stairs * Minimum of 20/25 corrected or uncorrected vision and no permanent eye abnormalities Estimated Salary Range: Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $20 hourly 5d ago

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Great Wolf Resorts may also be known as or be related to GREAT WOLF RESORTS INC., Great Wolf Lodge, Great Wolf Resorts, Great Wolf Resorts Holdings, Inc., Great Wolf Resorts Inc and Great Wolf Resorts, Inc.