Teller jobs at Greater Iowa Credit Union - 62 jobs

Two Rivers Financial Group, Inc., through our wholly owned subsidiary of Two Rivers Bank & Trust offers financial solutions encompassing banking and wealth management services with locations in Ankeny, Burlington, Coralville, Des Moines, Fort Madison, Keokuk, Mediapolis, Mount Pleasant, Urbandale, West Burlington, and West Point, Iowa. We are not only committed to providing excellent customer service and financial expertise, but Two Rivers is also extremely passionate about volunteering and investing in the communities we serve. Two Rivers is confident you will find opportunities and rewards with our company - whether you are a seasoned financial service professional or someone looking to begin a new career. Surround yourself with innovative solutions and empowered coworkers. Come join the Two Rivers Team! POSITION PURPOSE The Teller is responsible for providing exceptional customer service while accurately and efficiently processing a variety of financial transactions. This role serves as the first point of contact for customers, ensuring a positive banking experience and adherence to all regulatory and security requirements. EDUCATION AND WORK EXPERIENCE * High School Diploma or Equivalent Preferred. * Cash handling Experience. * Customer Service Experience. SKILLS AND QUALIFICATIONS * General PC and peripherals. * Prior work experience in Microsoft Word and Outlook is preferred. * 10-key skills preferred. * Basic math skills preferred. * Exceptional customer service skills including written and verbal. * Exceptional relationship building skills. * Motivated, accurate and detail oriented. * Ability to maintain a high degree of discretion and confidentiality. * Professional appearance and demeanor. * Performs all transactions within the confines of all State and Federal laws and Company policies and procedures. * Ability to learn, follow and maintain company provided education concerning various compliance requirements. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Customer Service & Relationship Management * Greet customers promptly and professionally, providing assistance with banking needs. * Ensure positive interactions with customers and non-customers while performing routine financial transactions. * Respond to customer inquiries and resolve issues or refer to appropriate staff as needed. * Demonstrate proficiency in managing customer relationships and delivering exceptional service. * Always represent Two Rivers in a professional and positive manner. Transaction Processing & Accuracy * Process deposits, withdrawals, loan payments, and other transactions accurately and efficiently. * Handle complex transactions such as holds, CTRs, stop payments, overdrawn accounts, statement or transaction errors, and account closings. * Complete various customer service forms and functions as required. * Routinely balance transactions and verify cash totals without variances. * Balance cash drawer daily and maintain proper cash limits. Compliance & Risk Management * Verify customer identification and ensure compliance with security and regulatory requirements. * Perform duties in accordance with Two Rivers' policies and procedures, ensuring the highest standards of operational excellence. * Identify potentially fraudulent activity to help prevent loss to Two Rivers and its customers. * Maintain knowledge of bank policies, procedures, and compliance regulations. Sales & Cross-Selling * Proactively recognize and act on cross-selling opportunities by referring customers to appropriate products/services or personnel. * Recognize customer needs based on conversations and provide solutions. * Provide enhanced information about various bank products and services. * Sell appropriate financial products and services to maximize sales and fee income. * Gain and use every opportunity to grow personal knowledge of banking products and services. Branch Operations * Assist with branch operational tasks, including opening and closing procedures. * Complete various branch duties such as processing night drop, mail transactions, ATM balancing, and other operational tasks. * Participate in community events to demonstrate support for the Two Rivers culture. SCHEDULE/TRAVEL/STATUS * Non-Exempt * In-Branch Position (Non-Remote) * Some Travel Required Between Branches * Two Rivers reserves the right to move/relocate Teller on a temporary and/or permanent basis to any location within the Market based on staffing needs. NOTICE This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. Two Rivers reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. Two Rivers shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

JOB TITLE: TELLER FLSA STATUS: NON-EXEMPT REPORTS TO: ASSISTANT BRANCH MANAGER PRIMARY FUNCTION: This position exists to provide exceptional member service by greeting members, completing transactions, solving problems, and making referrals of credit union products and services in an efficient, courteous, and timely manner. This position is responsible for handling currency, coin, and negotiable items, and projecting a professional image to the members. PRINCIPAL DUTIES/RESPONSIBILITIES: 1. Maintain and balance cash and daily work accurately. 2. Complete member transactions accurately in a timely manner while providing a positive member interaction. 3. Apply critical thinking skills to recognize potential fraudulent activities, take proactive measures to prevent and mitigate risks. 4. Process night drop and mail payments. 5. Maintain and balance ATM, cash, and coin machines. 6. Balance vault daily. 7. Perform all opening and closing procedures of the office. 8. Scan, process, and balance checks accurately. 9. Provide members with information about Ascentra's products and services. 10. Attain satisfactory ratings of service referrals. 11. Assist members with problems or questions and know where to refer them. 12. Actively and thoughtfully communicating with their supervisor, planning their goals and development, taking accountability for their actions and striving for excellence. GENERAL DUTIES/RESPONSIBILITIES: 13. Promote products and services. 14. Attend all meetings as required. 15. Maintain clean and professional work area and appearance. 16. Maintain positive public relations and promote credit union within the community. 17. Complete educational programs as required. 18. Perform the following commitments of service to each and every member at all times: a. Make a good first impression, be dressed professionally and greet people with a smile and a firm handshake. b. Keep a smile in my voice as well as on my face. c. Answer the telephone by the third ring. d. Call people by name and thank them. e. Give people my full and undivided attention; focus on the person face to face and on the telephone. f. Take responsibility for solving the individual's problem instead of referring it to someone else. g. Deliver on commitments of action(s) to be taken, so excuses won't be necessary. h. Follow through on necessary action(s) to be sure the problem is solved. i. Know that what's important is not only who or what created the problem but how the problem can be corrected. j. Protect confidential information. 19. Other duties as assigned. Qualifications REQUIREMENTS OF THE POSITION: • High School diploma or equivalent. • One to three years similar or related experience. • Ability to receive and disburse funds in an accurate manner. • Excellent communication and organizational skills. • Professional, pleasant, and outgoing personality. • Cash handling experience. • Ability to perform under pressure. • Excellent analytical skills. • Ability to sell. • Team player. • Knowledge of credit union operations. • Knowledge/ability to use various computer programs. • Decision making skills. PHYSICAL REQUIREMENTS: Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. PHYSICAL ACTIVITIES: The following physical activities will be required on a day-to-day basis: climbing, stooping, crouching, reaching, walking, pulling, fingering, feeling, hearing, balancing, kneeling, crawling, standing, pushing, lifting, grasping, talking, repetitive motions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions if they are otherwise qualified. VISUAL/PERCEPTION ACTIVITY: Administrative, Clerical, Data Entry operators, Inspection, (work at distances close to the eyes). WORKING CONDITIONS: The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) HUMAN RELATION SKILLS NEEDED: The ability to communicate effectively with members, staff, and contacts outside of the credit union in a polite, courteous timely, accurate and efficient manner. Patience in dealing with a difficult member. INTERNAL TRAINING REQUIREMENTS: Please refer to the credit union intranet for the internal training requirements for this position. ANNUAL TRAINING REQUIREMENTS: Compliance and Regulatory (BSA, OFAC, etc.) Security Awareness Training Diversity, Ethics, Sexual Harassment, and Sensitivity

, go to our website Ohnward Bancshares, Inc. *************** About Us Careers Apply Now Do you love being where the action is? Enjoy meeting new people and working in your community? Then we have the job for you! We are looking for employees ready for fun and getting the job done. We have the best customers and coworkers around that feel more like family and friends, and where fun just never ends! We look for can-do attitudes and willing to learn. Come be a part of a great company!! POSITION SUMMARY The Teller is responsible for making many transactions daily, communicate with different types of clients. This position is accountable to process all transactions accurately and efficiently in accordance with established policies and procedures. Bank Teller is the “frontline” of our bank and plays a fundamental role in achieving our customer satisfaction and revenue growth objectives. BENEFITS Stakeholder Bonus Retirement Plan (401k) - 3% Safe Harbor Contribution + Discretionary Contribution Community Involvement Pay-It-Ohnward - Company Giving Program Grilling for Charity - Community Donations Thank God Its Monday (TGIM) Company Event To apply for this position, go to our website Ohnward Bancshares, Inc. *************** About Us Careers Apply Now Equal Opportunity Employer

JOB TITLE: TELLER (FLOATING) FLSA STATUS: NON-EXEMPT REPORTS TO: REGIONAL BRANCH MANAGER PRIMARY FUNCTION: This position exists to provide exceptional member service by greeting members, completing transactions, solving problems, and making referrals of credit union products and services in an efficient, courteous, and timely manner. This position is responsible for handling currency, coin, and negotiable items, and projecting a professional image to the members. This position is also responsible for providing staffing coverage to all credit union branches. PRINCIPAL DUTIES/RESPONSIBILITIES: 1. Maintain and balance cash and daily work accurately. 2. Complete member transactions accurately in a timely manner while providing a positive member interaction. 3. Apply critical thinking skills to recognize potential fraudulent activities, take proactive measures to prevent and mitigate risks. 4. Process night drop and mail payments. 5. Maintain and balance ATM, cash, and coin machines. 6. Balance vault daily. 7. Perform all opening and closing procedures of the office. 8. Scan, process, and balance checks accurately. 9. Provide members with information about Ascentra's products and services. 10. Attain satisfactory ratings of service referrals. 11. Assist members with problems or questions and know where to refer them. 12. Actively and thoughtfully communicating with their supervisor, planning their goals and development, taking accountability for their actions, and striving for excellence. GENERAL DUTIES/RESPONSIBILITIES: 13. Promote products and services. 14. Attend all meetings as required. 15. Maintain clean and professional work area and appearance. 16. Maintain positive public relations and promote credit union within the community. 17. Complete educational programs as required. 18. Perform the following commitments of service to each and every member at all times: a. Make a good first impression, be dressed professionally and greet people with a smile and a firm handshake. b. Keep a smile in my voice as well as on my face. c. Answer the telephone by the third ring. d. Call people by name and thank them. e. Give people my full and undivided attention; focus on the person face to face and on the telephone. f. Take responsibility for solving the individual's problem instead of referring it to someone else. g. Deliver on commitments of action(s) to be taken, so excuses won't be necessary. h. Follow through on necessary action(s) to be sure the problem is solved. i. Know that what's important is not only who or what created the problem but how the problem can be corrected. j. Protect confidential information. 19. Other duties as assigned. Qualifications REQUIREMENTS OF THE POSITION: • High School diploma or equivalent. • One to three years similar or related experience. • Ability to receive and disburse funds in an accurate manner. • Reliable transportation. • Excellent communication and organizational skills. • Professional, pleasant, and outgoing personality. • Cash handling experience. • Ability to perform under pressure. • Excellent analytical skills. • Ability to sell. • Team player. • Knowledge of credit union operations. • Knowledge/ability to use various computer programs. • Decision making skills. PHYSICAL REQUIREMENTS: Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. PHYSICAL ACTIVITIES: The following physical activities will be required on a day-to-day basis: climbing, stooping, crouching, reaching, walking, pulling, fingering, feeling, hearing, balancing, kneeling, crawling, standing, pushing, lifting, grasping, talking, repetitive motions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions if they are otherwise qualified. VISUAL/PERCEPTION ACTIVITY: Administrative, Clerical, Data Entry operators, Inspection, (work at distances close to the eyes). WORKING CONDITIONS: The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) HUMAN RELATION SKILLS NEEDED: The ability to communicate effectively with members, staff, and contacts outside of the credit union in a polite, courteous timely, accurate and efficient manner. Patience in dealing with a difficult member. INTERNAL TRAINING REQUIREMENTS: Please refer to the credit union intranet for the internal training requirements for this position. ANNUAL TRAINING REQUIREMENTS: Compliance and Regulatory (BSA, OFAC, etc.) Security Awareness Training Diversity, Ethics, Sexual Harassment, and Sensitivity

With history dating back to 1856, American National Bank is one of the largest privately owned banks in Nebraska with branch locations in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career. Together, we can do more for your future… At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family. We offer: * Competitive base compensation with additional performance-based annual earning potential * Career growth potential built into every role * 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing* * No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage * Paid Time Off, Paid Holidays and Paid Volunteer Time * Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support* * Dental Insurance with significant premium contribution by ANB* * Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection* * Tuition Reimbursement* * Gym Membership Reimbursement* * Discounts on Banking and Financial needs * Eligibility Criteria Apply Job Summary American National Bank is looking for a new Teller to serve the needs of existing and prospective clients. We are seeking an individual who provides top customer service, possesses previous cash handling experience, and places a high level of importance on confidentiality. Schedule: Part time: 28 hours per week. Monday-Friday, 12:00pm-5:45pm, Rotating Saturdays 8:15am-12:15pm. Essential Job Duties & Responsibilities * Consistently provides high quality client service while effectively processing transactions and supporting sales. * Records all transactions, prepares daily settlements of teller cash, and proofs transactions according to branch procedures. * Processes transactions for various bank products and services including the following: deposits, withdrawals, loan payments, cashier checks, money orders, and credit card cash advances. * Performs clerical duties such as answering calls, processing incoming mail and deliveries, filing, and typing. Experience and Education * Four to six month's teller experience, or equivalent client service and/or cash handling experience. * Previous sales experience, preferred. * In pursuit of high school diploma or its equivalent is required.

With history dating back to 1856, American National Bank is one of the largest privately owned banks in Nebraska with branch locations in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career. Together, we can do more for your future… At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family. We offer: * Competitive base compensation with additional performance-based annual earning potential * Career growth potential built into every role * 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing* * No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage * Paid Time Off, Paid Holidays and Paid Volunteer Time * Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support* * Dental Insurance with significant premium contribution by ANB* * Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection* * Tuition Reimbursement* * Gym Membership Reimbursement* * Discounts on Banking and Financial needs * Eligibility Criteria Apply Job Summary American National Bank is looking for a new Teller to serve the needs of existing and prospective clients. We are seeking an individual who provides top customer service, possesses previous cash handling experience, and places a high level of importance on confidentiality. Schedule: 40 hours per week, Monday-Friday between the hours of 7:45am-5:45pm; rotating Saturday 8:15 am-12:15pm Essential Job Duties & Responsibilities * Consistently provides high quality client service while effectively processing transactions and supporting sales. * Records all transactions, prepares daily settlements of teller cash, and proofs transactions according to branch procedures. * Processes transactions for various bank products and services including the following: deposits, withdrawals, loan payments, cashier checks, money orders, and credit card cash advances. * Performs clerical duties such as answering calls, processing incoming mail and deliveries, filing, and typing. Experience and Education * Four to six month's teller experience, or equivalent client service and/or cash handling experience. * Previous sales experience, preferred. * In pursuit of high school diploma or its equivalent is required.

Two Rivers Financial Group, Inc., through our wholly owned subsidiary of Two Rivers Bank & Trust offers financial solutions encompassing banking and wealth management services with locations in Ankeny, Burlington, Coralville, Des Moines, Fort Madison, Keokuk, Mediapolis, Mount Pleasant, Urbandale, West Burlington, and West Point, Iowa. We are not only committed to providing excellent customer service and financial expertise, but Two Rivers is also extremely passionate about volunteering and investing in the communities we serve. Two Rivers is confident you will find opportunities and rewards with our company - whether you are a seasoned financial service professional or someone looking to begin a new career. Surround yourself with innovative solutions and empowered coworkers. Come join the Two Rivers Team! POSITION PURPOSE The Teller is responsible for providing exceptional customer service while accurately and efficiently processing a variety of financial transactions. This role serves as the first point of contact for customers, ensuring a positive banking experience and adherence to all regulatory and security requirements. EDUCATION AND WORK EXPERIENCE * High School Diploma or Equivalent Preferred. * Cash handling Experience. * Customer Service Experience. SKILLS AND QUALIFICATIONS * General PC and peripherals. * Prior work experience in Microsoft Word and Outlook is preferred. * 10-key skills preferred. * Basic math skills preferred. * Exceptional customer service skills including written and verbal. * Exceptional relationship building skills. * Motivated, accurate and detail oriented. * Ability to maintain a high degree of discretion and confidentiality. * Professional appearance and demeanor. * Performs all transactions within the confines of all State and Federal laws and Company policies and procedures. * Ability to learn, follow and maintain company provided education concerning various compliance requirements. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Customer Service & Relationship Management * Greet customers promptly and professionally, providing assistance with banking needs. * Ensure positive interactions with customers and non-customers while performing routine financial transactions. * Respond to customer inquiries and resolve issues or refer to appropriate staff as needed. * Demonstrate proficiency in managing customer relationships and delivering exceptional service. * Always represent Two Rivers in a professional and positive manner. Transaction Processing & Accuracy * Process deposits, withdrawals, loan payments, and other transactions accurately and efficiently. * Handle complex transactions such as holds, CTRs, stop payments, overdrawn accounts, statement or transaction errors, and account closings. * Complete various customer service forms and functions as required. * Routinely balance transactions and verify cash totals without variances. * Balance cash drawer daily and maintain proper cash limits. Compliance & Risk Management * Verify customer identification and ensure compliance with security and regulatory requirements. * Perform duties in accordance with Two Rivers' policies and procedures, ensuring the highest standards of operational excellence. * Identify potentially fraudulent activity to help prevent loss to Two Rivers and its customers. * Maintain knowledge of bank policies, procedures, and compliance regulations. Sales & Cross-Selling * Proactively recognize and act on cross-selling opportunities by referring customers to appropriate products/services or personnel. * Recognize customer needs based on conversations and provide solutions. * Provide enhanced information about various bank products and services. * Sell appropriate financial products and services to maximize sales and fee income. * Gain and use every opportunity to grow personal knowledge of banking products and services. Branch Operations * Assist with branch operational tasks, including opening and closing procedures. * Complete various branch duties such as processing night drop, mail transactions, ATM balancing, and other operational tasks. * Participate in community events to demonstrate support for the Two Rivers culture. SCHEDULE/TRAVEL/STATUS * Non-Exempt * In-Branch Position (Non-Remote) * Some Travel Required Between Branches * Two Rivers reserves the right to move/relocate Teller on a temporary and/or permanent basis to any location within the Market based on staffing needs. NOTICE This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. Two Rivers reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. Two Rivers shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Job Description Are you passionate about delivering excellent member service? Join Community 1st Credit Union as a Part-Time Teller at our Grinnell location! Picture yourself engaging with our diverse members, providing top-notch financial solutions, and being the face of C1st in the community. Benefits package includes: Education Reimbursement, PTO, Paid Volunteer Time, Sick Time, and an amazing 401K plan (10% company contribution). Community 1st Credit Union is proud to be consistently rated one of Iowa Top Workplaces. What would you do as a Teller As a new Part-Time Teller at Community 1st Credit Union, you can expect to engage directly with members through friendly and efficient service. Your day will revolve around processing transactions, such as deposits, withdrawals, and loan payments, while ensuring compliance with all financial regulations. You will also assist members in navigating their accounts, addressing inquiries, and providing personalized financial solutions. Your expected schedule consists of approximately 25-29 hours per week, allowing for a balance between work and personal life. This will include shifts during the week and 2-3 Saturdays each month, with Saturday hours concluding by noon. Embrace a role that keeps you active and engaged while fostering strong relationships within the community. Prepare to learn, grow, and make a significant impact each day! Does this sound like you? To thrive as a Part-Time Teller at Community 1st Credit Union, several key skills will set you up for success. Strong interpersonal skills are essential, as you'll be interacting with diverse members and fostering relationships built on trust and understanding. Excellent communication skills will help you convey financial information clearly and effectively, ensuring members feel informed and valued. Attention to detail is critical when processing transactions and maintaining accurate records. A member-centric attitude is a must; being passionate about helping others will enhance the overall member experience. Additionally, problem-solving skills will enable you to address member inquiries and concerns promptly and effectively. Finally, a willingness to learn and adapt in a fast-paced environment will ensure you consistently deliver high-quality service while contributing to the overall success of the team. Connect with our team today! At C1st, employees are not only encouraged to get involved in their communities - but they are also actively supported, as C1st offers paid volunteer time for all employees. If you're looking to join a team that makes a difference both at work and in the community, C1st is the place for you. Apply now and be part of a supportive team that values your skills and dedication!

Two Rivers Financial Group, Inc., through our wholly owned subsidiary of Two Rivers Bank & Trust offers financial solutions encompassing banking and wealth management services with locations in Ankeny, Burlington, Coralville, Des Moines, Fort Madison, Keokuk, Mediapolis, Mount Pleasant, Urbandale, West Burlington, and West Point, Iowa. We are not only committed to providing excellent customer service and financial expertise, but Two Rivers is also extremely passionate about volunteering and investing in the communities we serve. Two Rivers is confident you will find opportunities and rewards with our company - whether you are a seasoned financial service professional or someone looking to begin a new career. Surround yourself with innovative solutions and empowered coworkers. Come join the Two Rivers Team! POSITION PURPOSE The Teller is responsible for providing exceptional customer service while accurately and efficiently processing a variety of financial transactions. This role serves as the first point of contact for customers, ensuring a positive banking experience and adherence to all regulatory and security requirements. EDUCATION AND WORK EXPERIENCE * High School Diploma or Equivalent Preferred. * Cash handling Experience. * Customer Service Experience. SKILLS AND QUALIFICATIONS * General PC and peripherals. * Prior work experience in Microsoft Word and Outlook is preferred. * 10-key skills preferred. * Basic math skills preferred. * Exceptional customer service skills including written and verbal. * Exceptional relationship building skills. * Motivated, accurate and detail oriented. * Ability to maintain a high degree of discretion and confidentiality. * Professional appearance and demeanor. * Performs all transactions within the confines of all State and Federal laws and Company policies and procedures. * Ability to learn, follow and maintain company provided education concerning various compliance requirements. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Customer Service & Relationship Management * Greet customers promptly and professionally, providing assistance with banking needs. * Ensure positive interactions with customers and non-customers while performing routine financial transactions. * Respond to customer inquiries and resolve issues or refer to appropriate staff as needed. * Demonstrate proficiency in managing customer relationships and delivering exceptional service. * Always represent Two Rivers in a professional and positive manner. Transaction Processing & Accuracy * Process deposits, withdrawals, loan payments, and other transactions accurately and efficiently. * Handle complex transactions such as holds, CTRs, stop payments, overdrawn accounts, statement or transaction errors, and account closings. * Complete various customer service forms and functions as required. * Routinely balance transactions and verify cash totals without variances. * Balance cash drawer daily and maintain proper cash limits. Compliance & Risk Management * Verify customer identification and ensure compliance with security and regulatory requirements. * Perform duties in accordance with Two Rivers' policies and procedures, ensuring the highest standards of operational excellence. * Identify potentially fraudulent activity to help prevent loss to Two Rivers and its customers. * Maintain knowledge of bank policies, procedures, and compliance regulations. Sales & Cross-Selling * Proactively recognize and act on cross-selling opportunities by referring customers to appropriate products/services or personnel. * Recognize customer needs based on conversations and provide solutions. * Provide enhanced information about various bank products and services. * Sell appropriate financial products and services to maximize sales and fee income. * Gain and use every opportunity to grow personal knowledge of banking products and services. Branch Operations * Assist with branch operational tasks, including opening and closing procedures. * Complete various branch duties such as processing night drop, mail transactions, ATM balancing, and other operational tasks. * Participate in community events to demonstrate support for the Two Rivers culture. SCHEDULE/TRAVEL/STATUS * Non-Exempt * In-Branch Position (Non-Remote) * Some Travel Required Between Branches * Two Rivers reserves the right to move/relocate Teller on a temporary and/or permanent basis to any location within the Market based on staffing needs. NOTICE This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. Two Rivers reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. Two Rivers shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Join Our Team as a Teller at IHMVCU! IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, creating alignment with their goals and promoting continual growth. We are seeking a member-focused Teller with a passion for building lasting relationships and enhancing member satisfaction to join our team. We value strong interpersonal skills and welcome candidates of all professional backgrounds. If you excel at connecting with people and providing superior service, your experience will be a great match, even if you're new to the financial services industry. As a Teller, you will play a crucial role in creating a welcoming experience for members while providing accurate financial transactions and personalized solutions to member needs. This position is based at our DeWitt, IA, location, however regional travel to assist other branch locations may occasionally be required. Education and Experience: * High School Diploma or equivalent, additional education in finance, business or related field is a plus. * Relative experience in customer support, problem solving and providing quality service is preferred. * High level of integrity and commitment to exceptional member service with genuine desire to help others. * Ability to build rapport quickly, actively listen and develop strong member relationships. * Strong attention to detail skills and commitment to accuracy. * Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment. What are some of the day-to-day responsibilities of a Teller? * Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards. * Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently. * Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings. * Follow all cash, dual control and daily work documentation procedures, to include balancing all work and cash drawer daily. * The pay range for this position is $15.00-$16.00/hour. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity. Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. IHMVCU provides a healthy balance of benefits including resources and support: * Outstanding training; We are committed to learning new skills and growing personally & professionally * Competitive compensation * 401(k) with company match and profit sharing * Paid time off with paid holidays * Life Insurance * Paid Community Volunteering * Education reimbursement * Fitness reimbursement * Health insurance including dental and vision * Flexible Spending Accounts & Health Savings Accounts * Employee Assistance Program (EAP) * Access to fitness center We look forward to welcoming a new team member who shares our dedication to service and community. Move Up your career at IHMVCU with this great opportunity! Physical Requirements * Standing: Remaining upright on the feet, particularly for sustained periods of time. * Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. * Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. * Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. * Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. * Lifting Demands: Up to 50 lbs. * Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

Job Description Join Our Team as a Teller at IHMVCU! IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, creating alignment with their goals and promoting continual growth. We are seeking a member-focused Teller with a passion for building lasting relationships and enhancing member satisfaction to join our team. We value strong interpersonal skills and welcome candidates of all professional backgrounds. If you excel at connecting with people and providing superior service, your experience will be a great match, even if you're new to the financial services industry. As a Teller, you will play a crucial role in creating a welcoming experience for members while providing accurate financial transactions and personalized solutions to member needs. This position is based at our DeWitt, IA, location, however regional travel to assist other branch locations may occasionally be required. Education and Experience: High School Diploma or equivalent, additional education in finance, business or related field is a plus. Relative experience in customer support, problem solving and providing quality service is preferred. High level of integrity and commitment to exceptional member service with genuine desire to help others. Ability to build rapport quickly, actively listen and develop strong member relationships. Strong attention to detail skills and commitment to accuracy. Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment. What are some of the day-to-day responsibilities of a Teller? Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards. Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently. Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings. Follow all cash, dual control and daily work documentation procedures, to include balancing all work and cash drawer daily. The pay range for this position is $15.00-$16.00/hour. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity. Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. IHMVCU provides a healthy balance of benefits including resources and support: Outstanding training; We are committed to learning new skills and growing personally & professionally Competitive compensation 401(k) with company match and profit sharing Paid time off with paid holidays Life Insurance Paid Community Volunteering Education reimbursement Fitness reimbursement Health insurance including dental and vision Flexible Spending Accounts & Health Savings Accounts Employee Assistance Program (EAP) Access to fitness center We look forward to welcoming a new team member who shares our dedication to service and community. Move Up your career at IHMVCU with this great opportunity! Physical Requirements Standing: Remaining upright on the feet, particularly for sustained periods of time. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. Lifting Demands: Up to 50 lbs. Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

Two Rivers Financial Group, Inc., through our wholly owned subsidiary of Two Rivers Bank & Trust offers financial solutions encompassing banking and wealth management services with locations in Ankeny, Burlington, Coralville, Des Moines, Fort Madison, Keokuk, Mediapolis, Mount Pleasant, Urbandale, West Burlington, and West Point, Iowa. We are not only committed to providing excellent customer service and financial expertise, but Two Rivers is also extremely passionate about volunteering and investing in the communities we serve. Two Rivers is confident you will find opportunities and rewards with our company - whether you are a seasoned financial service professional or someone looking to begin a new career. Surround yourself with innovative solutions and empowered coworkers. Come join the Two Rivers Team! POSITION PURPOSE The Teller is responsible for providing exceptional customer service while accurately and efficiently processing a variety of financial transactions. This role serves as the first point of contact for customers, ensuring a positive banking experience and adherence to all regulatory and security requirements. EDUCATION AND WORK EXPERIENCE * High School Diploma or Equivalent Preferred. * Cash handling Experience. * Customer Service Experience. SKILLS AND QUALIFICATIONS * General PC and peripherals. * Prior work experience in Microsoft Word and Outlook is preferred. * 10-key skills preferred. * Basic math skills preferred. * Exceptional customer service skills including written and verbal. * Exceptional relationship building skills. * Motivated, accurate and detail oriented. * Ability to maintain a high degree of discretion and confidentiality. * Professional appearance and demeanor. * Performs all transactions within the confines of all State and Federal laws and Company policies and procedures. * Ability to learn, follow and maintain company provided education concerning various compliance requirements. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Customer Service & Relationship Management * Greet customers promptly and professionally, providing assistance with banking needs. * Ensure positive interactions with customers and non-customers while performing routine financial transactions. * Respond to customer inquiries and resolve issues or refer to appropriate staff as needed. * Demonstrate proficiency in managing customer relationships and delivering exceptional service. * Always represent Two Rivers in a professional and positive manner. Transaction Processing & Accuracy * Process deposits, withdrawals, loan payments, and other transactions accurately and efficiently. * Handle complex transactions such as holds, CTRs, stop payments, overdrawn accounts, statement or transaction errors, and account closings. * Complete various customer service forms and functions as required. * Routinely balance transactions and verify cash totals without variances. * Balance cash drawer daily and maintain proper cash limits. Compliance & Risk Management * Verify customer identification and ensure compliance with security and regulatory requirements. * Perform duties in accordance with Two Rivers' policies and procedures, ensuring the highest standards of operational excellence. * Identify potentially fraudulent activity to help prevent loss to Two Rivers and its customers. * Maintain knowledge of bank policies, procedures, and compliance regulations. Sales & Cross-Selling * Proactively recognize and act on cross-selling opportunities by referring customers to appropriate products/services or personnel. * Recognize customer needs based on conversations and provide solutions. * Provide enhanced information about various bank products and services. * Sell appropriate financial products and services to maximize sales and fee income. * Gain and use every opportunity to grow personal knowledge of banking products and services. Branch Operations * Assist with branch operational tasks, including opening and closing procedures. * Complete various branch duties such as processing night drop, mail transactions, ATM balancing, and other operational tasks. * Participate in community events to demonstrate support for the Two Rivers culture. SCHEDULE/TRAVEL/STATUS * Non-Exempt * In-Branch Position (Non-Remote) * Some Travel Required Between Branches * Two Rivers reserves the right to move/relocate Teller on a temporary and/or permanent basis to any location within the Market based on staffing needs. NOTICE This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. Two Rivers reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. Two Rivers shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Job Description Join Community 1st Credit Union as a Full-Time Teller and become an integral part of our dynamic team at our Harlan branch. This role is not just about transactions; it's about crafting memorable member experiences and being a key problem solver for our valued members. Your passion for service will shine as you connect with members, build lasting relationships, and contribute to our reputation for excellence. Benefits package includes: Medical, Vision, Dental, Flexible Spending Account, Education Reimbursement, Life Insurance, PTO, Paid Volunteer Time, Sick Time, and an amazing 401K plan (10% company contribution). C1st is proud to consistently be rated as a Top Workplace in Iowa. What it's like to be a FULL-TIME TELLER As a Full-Time Teller at Community 1st Credit Union, you can expect a fast-paced and engaging workday filled with opportunities to interact with members. Your primary responsibilities will include processing transactions, assisting members with their accounts, and providing exceptional member service. You will assist with inquiries, answer questions, and resolve any issues that arise with a problem-solving mindset. Your typical schedule will include weekdays, with the expectation of working 2-3 Saturdays a month. Saturday schedules concluding by noon. When scheduled for a Saturday, you will enjoy time off during the week to ensure a balanced work/life experience. Embrace the excitement of contributing to a member-focused environment, where every day brings the chance to make a genuine impact in our members' lives! Would you be a great FULL-TIME TELLER? To thrive as a Full-Time Teller at Community 1st Credit Union, you'll need a unique blend of skills that foster a member-centric approach and drive excellence in service. Exceptional communication skills are essential, as you will engage with diverse members daily, helping them navigate their financial needs. Strong problem-solving abilities will empower you to tackle challenges efficiently and provide effective solutions that resonate with our community. Attention to detail is crucial for accurately processing transactions and minimizing errors. A friendly demeanor paired with a high level of professionalism will create a welcoming atmosphere for our members. Additionally, having a passion for continuous learning and innovation will help you adapt to new approaches in delivering financial solutions. Your energy and enthusiasm will not only enhance the member experience but also contribute to a high-performance team dedicated to integrity and connectedness! Our team needs you! At C1st, employees are not only encouraged to get involved in their communities - but they are also actively supported, as C1st offers paid volunteer time for all employees. If you're looking to join a team that makes a difference both at work and in the community, C1st is the place for you. If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!

Job Description Major Function: Serve as the initial contact between the customer and the bank. Responsible for assessing and handling customer's account needs, obtaining and processing customer account information. Ensure that each customer receives outstanding service by providing accurate information, building rapport, and processing all transactions as efficiently as possible. Balance daily work and teller drawer within given time frame and properly follow operational policies and procedures. Conduct accurate and efficient work related to operations including, but not limited to, exception item processing, daily account balancing, ATMs, returns, and stop payments. Answer questions or resolve complex problems on customer accounts. Handle telephone inquiries, responding to routine questions and directing calls to appropriate departments. Maintain a high level of product knowledge and demonstrate that knowledge by proactively meeting customer's needs through the use of personal selling techniques. Assist customers in the selection and opening of accounts to meet their financial needs; including checking, savings, certificates of deposits, IRAs, etc. Ensure compliance with all laws and regulations relating to all products offered by the Bank to retail customers. Assist other employees/departments/branches to promote teamwork and good communication. Promote a positive bank image through community involvement. Other duties as assigned. Requirements: Education & Experience Previous cash handling, customer service, and/or sales experience preferred. Knowledge, Skills & Abilities Basic computer literacy with knowledge of Microsoft Office (Word, Excel, Outlook). Demonstrated accuracy and attention to detail in previous work history. Excellent verbal and written communication skills. Ability to work independently. Basic mathematical skills. Excellent customer service skills. Excellent organization and time management skills. Work under pressure and perform several tasks simultaneously. Proven ability to resolve problems and effectively deal with challenging customer situations. Reporting to this position: No direct reports Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. The employee will frequently use and talk on the telephone and use a computer and other office equipment. Work environment: While performing the duties of this job, the employee is frequently, located inside an office building. The employee is also occasionally exposed to weather conditions prevalent at the time and may occasionally have to drive a vehicle. Hours: Monday-Friday 8:00am-4:30pm and rotating Saturdays 8:45am-12:00pm

Two Rivers Financial Group, Inc., through our wholly owned subsidiary of Two Rivers Bank & Trust offers financial solutions encompassing banking and wealth management services with locations in Ankeny, Burlington, Coralville, Des Moines, Fort Madison, Keokuk, Mediapolis, Mount Pleasant, Urbandale, West Burlington, and West Point, Iowa. We are not only committed to providing excellent customer service and financial expertise, but Two Rivers is also extremely passionate about volunteering and investing in the communities we serve. Two Rivers is confident you will find opportunities and rewards with our company - whether you are a seasoned financial service professional or someone looking to begin a new career. Surround yourself with innovative solutions and empowered coworkers. Come join the Two Rivers Team! POSITION PURPOSE The Teller is responsible for providing exceptional customer service while accurately and efficiently processing a variety of financial transactions. This role serves as the first point of contact for customers, ensuring a positive banking experience and adherence to all regulatory and security requirements. EDUCATION AND WORK EXPERIENCE * High School Diploma or Equivalent Preferred. * Cash handling Experience. * Customer Service Experience. SKILLS AND QUALIFICATIONS * General PC and peripherals. * Prior work experience in Microsoft Word and Outlook is preferred. * 10-key skills preferred. * Basic math skills preferred. * Exceptional customer service skills including written and verbal. * Exceptional relationship building skills. * Motivated, accurate and detail oriented. * Ability to maintain a high degree of discretion and confidentiality. * Professional appearance and demeanor. * Performs all transactions within the confines of all State and Federal laws and Company policies and procedures. * Ability to learn, follow and maintain company provided education concerning various compliance requirements. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Customer Service & Relationship Management * Greet customers promptly and professionally, providing assistance with banking needs. * Ensure positive interactions with customers and non-customers while performing routine financial transactions. * Respond to customer inquiries and resolve issues or refer to appropriate staff as needed. * Demonstrate proficiency in managing customer relationships and delivering exceptional service. * Always represent Two Rivers in a professional and positive manner. Transaction Processing & Accuracy * Process deposits, withdrawals, loan payments, and other transactions accurately and efficiently. * Handle complex transactions such as holds, CTRs, stop payments, overdrawn accounts, statement or transaction errors, and account closings. * Complete various customer service forms and functions as required. * Routinely balance transactions and verify cash totals without variances. * Balance cash drawer daily and maintain proper cash limits. Compliance & Risk Management * Verify customer identification and ensure compliance with security and regulatory requirements. * Perform duties in accordance with Two Rivers' policies and procedures, ensuring the highest standards of operational excellence. * Identify potentially fraudulent activity to help prevent loss to Two Rivers and its customers. * Maintain knowledge of bank policies, procedures, and compliance regulations. Sales & Cross-Selling * Proactively recognize and act on cross-selling opportunities by referring customers to appropriate products/services or personnel. * Recognize customer needs based on conversations and provide solutions. * Provide enhanced information about various bank products and services. * Sell appropriate financial products and services to maximize sales and fee income. * Gain and use every opportunity to grow personal knowledge of banking products and services. Branch Operations * Assist with branch operational tasks, including opening and closing procedures. * Complete various branch duties such as processing night drop, mail transactions, ATM balancing, and other operational tasks. * Participate in community events to demonstrate support for the Two Rivers culture. SCHEDULE/TRAVEL/STATUS * Non-Exempt * In-Branch Position (Non-Remote) * Some Travel Required Between Branches * Two Rivers reserves the right to move/relocate Teller on a temporary and/or permanent basis to any location within the Market based on staffing needs. NOTICE This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. Two Rivers reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. Two Rivers shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Join Our Team as a Teller at IHMVCU! IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, creating alignment with their goals and promoting continual growth. We are seeking a member-focused Teller with a passion for building lasting relationships and enhancing member satisfaction to join our team. We value strong interpersonal skills and welcome candidates of all professional backgrounds. If you excel at connecting with people and providing superior service, your experience will be a great match, even if you're new to the financial services industry. As a Teller, you will play a crucial role in creating a welcoming experience for members while providing accurate financial transactions and personalized solutions to member needs. This position is based at our Davenport, IA, location, however regional travel to assist other branch locations may occasionally be required. Education and Experience: High School Diploma or equivalent, additional education in finance, business or related field is a plus. Relative experience in customer support, problem solving and providing quality service is preferred. High level of integrity and commitment to exceptional member service with genuine desire to help others. Ability to build rapport quickly, actively listen and develop strong member relationships. Strong attention to detail skills and commitment to accuracy. Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment. What are some of the day-to-day responsibilities of a Teller? Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards. Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently. Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings. Follow all cash, dual control and daily work documentation procedures, to include balancing all work and cash drawer daily. The pay range for this position is $15.00-$16.00/hour. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity. Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. IHMVCU provides a healthy balance of benefits including resources and support: Outstanding training; We are committed to learning new skills and growing personally & professionally Competitive compensation 401(k) with company match and profit sharing Paid time off with paid holidays Life Insurance Paid Community Volunteering Education reimbursement Fitness reimbursement Health insurance including dental and vision Flexible Spending Accounts & Health Savings Accounts Employee Assistance Program (EAP) Access to fitness center We look forward to welcoming a new team member who shares our dedication to service and community. Move Up your career at IHMVCU with this great opportunity! Physical Requirements Standing: Remaining upright on the feet, particularly for sustained periods of time. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. Lifting Demands: Up to 50 lbs. Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

Job Description Join Our Team as a Teller at IHMVCU! IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, creating alignment with their goals and promoting continual growth. We are seeking a member-focused Teller with a passion for building lasting relationships and enhancing member satisfaction to join our team. We value strong interpersonal skills and welcome candidates of all professional backgrounds. If you excel at connecting with people and providing superior service, your experience will be a great match, even if you're new to the financial services industry. As a Teller, you will play a crucial role in creating a welcoming experience for members while providing accurate financial transactions and personalized solutions to member needs. This position is based at our Davenport, IA, location, however regional travel to assist other branch locations may occasionally be required. Education and Experience: High School Diploma or equivalent, additional education in finance, business or related field is a plus. Relative experience in customer support, problem solving and providing quality service is preferred. High level of integrity and commitment to exceptional member service with genuine desire to help others. Ability to build rapport quickly, actively listen and develop strong member relationships. Strong attention to detail skills and commitment to accuracy. Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment. What are some of the day-to-day responsibilities of a Teller? Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards. Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently. Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings. Follow all cash, dual control and daily work documentation procedures, to include balancing all work and cash drawer daily. The pay range for this position is $15.00-$16.00/hour. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity. Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. IHMVCU provides a healthy balance of benefits including resources and support: Outstanding training; We are committed to learning new skills and growing personally & professionally Competitive compensation 401(k) with company match and profit sharing Paid time off with paid holidays Life Insurance Paid Community Volunteering Education reimbursement Fitness reimbursement Health insurance including dental and vision Flexible Spending Accounts & Health Savings Accounts Employee Assistance Program (EAP) Access to fitness center We look forward to welcoming a new team member who shares our dedication to service and community. Move Up your career at IHMVCU with this great opportunity! Physical Requirements Standing: Remaining upright on the feet, particularly for sustained periods of time. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm. Lifting Demands: Up to 50 lbs. Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

Two Rivers Financial Group, Inc., through our wholly owned subsidiary of Two Rivers Bank & Trust offers financial solutions encompassing banking and wealth management services with locations in Ankeny, Burlington, Coralville, Des Moines, Fort Madison, Keokuk, Mediapolis, Mount Pleasant, Urbandale, West Burlington, and West Point, Iowa. We are not only committed to providing excellent customer service and financial expertise, but Two Rivers is also extremely passionate about volunteering and investing in the communities we serve. Two Rivers is confident you will find opportunities and rewards with our company - whether you are a seasoned financial service professional or someone looking to begin a new career. Surround yourself with innovative solutions and empowered coworkers. Come join the Two Rivers Team! POSITION PURPOSE The Teller is responsible for providing exceptional customer service while accurately and efficiently processing a variety of financial transactions. This role serves as the first point of contact for customers, ensuring a positive banking experience and adherence to all regulatory and security requirements. EDUCATION AND WORK EXPERIENCE * High School Diploma or Equivalent Preferred. * Cash handling Experience. * Customer Service Experience. SKILLS AND QUALIFICATIONS * General PC and peripherals. * Prior work experience in Microsoft Word and Outlook is preferred. * 10-key skills preferred. * Basic math skills preferred. * Exceptional customer service skills including written and verbal. * Exceptional relationship building skills. * Motivated, accurate and detail oriented. * Ability to maintain a high degree of discretion and confidentiality. * Professional appearance and demeanor. * Performs all transactions within the confines of all State and Federal laws and Company policies and procedures. * Ability to learn, follow and maintain company provided education concerning various compliance requirements. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Customer Service & Relationship Management * Greet customers promptly and professionally, providing assistance with banking needs. * Ensure positive interactions with customers and non-customers while performing routine financial transactions. * Respond to customer inquiries and resolve issues or refer to appropriate staff as needed. * Demonstrate proficiency in managing customer relationships and delivering exceptional service. * Always represent Two Rivers in a professional and positive manner. Transaction Processing & Accuracy * Process deposits, withdrawals, loan payments, and other transactions accurately and efficiently. * Handle complex transactions such as holds, CTRs, stop payments, overdrawn accounts, statement or transaction errors, and account closings. * Complete various customer service forms and functions as required. * Routinely balance transactions and verify cash totals without variances. * Balance cash drawer daily and maintain proper cash limits. Compliance & Risk Management * Verify customer identification and ensure compliance with security and regulatory requirements. * Perform duties in accordance with Two Rivers' policies and procedures, ensuring the highest standards of operational excellence. * Identify potentially fraudulent activity to help prevent loss to Two Rivers and its customers. * Maintain knowledge of bank policies, procedures, and compliance regulations. Sales & Cross-Selling * Proactively recognize and act on cross-selling opportunities by referring customers to appropriate products/services or personnel. * Recognize customer needs based on conversations and provide solutions. * Provide enhanced information about various bank products and services. * Sell appropriate financial products and services to maximize sales and fee income. * Gain and use every opportunity to grow personal knowledge of banking products and services. Branch Operations * Assist with branch operational tasks, including opening and closing procedures. * Complete various branch duties such as processing night drop, mail transactions, ATM balancing, and other operational tasks. * Participate in community events to demonstrate support for the Two Rivers culture. SCHEDULE/TRAVEL/STATUS * Non-Exempt * In-Branch Position (Non-Remote) * Some Travel Required Between Branches * Two Rivers reserves the right to move/relocate Teller on a temporary and/or permanent basis to any location within the Market based on staffing needs. NOTICE This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. Two Rivers reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. Two Rivers shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

TITLE: Community Banker DEPARTMENT: Retail Banking The Community Banker is responsible for providing excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. The position will also answer client inquiries, resolve issues, and promote the bank's products and services that best meet the client's needs. ESSENTIAL FUNCTIONS: * Process client transactions in a professional and efficient manner while following established policies and procedures. * Accept payments for various financial transactions and ensure associated tasks are promptly and accurately processed. * Complete additional transactions including, but not limited to, issuing cashier's checks, certified checks, EE bond and money orders; processing stop payment orders and change orders; processing and issuing receipts on items left for collection, night drop and mail deposits. * Balance cash drawer according to established procedures and standards, paying special attention to reporting and collection of teller cash differences and operating losses. * Maintain the highest level of security by ensuring that security procedures are followed, and transactions are properly documented and recorded; complete IRS forms for large currency transaction reporting by following established procedures and ensuring compliance with federal regulation. * Uphold the confidentiality, integrity, and safekeeping of all sensitive client information, currency, coin, and other negotiable instruments. * Balance cash vault according to established procedures. * Process requests for foreign currency transactions. * Identify potential fraud accounts and take appropriate action to prevent loss. * Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner according to established procedures. * Follow all established procedures to ensure compliance with federal regulations. * Maintain basic understanding and knowledge of products and services and refer clients to the appropriate individuals. * Actively promote banking products and services to the community. * Answer client questions, address client concerns, and provide resolutions to inquiries. * May quote client deposit rates. * Collaborate with other team members to ensure a positive banking experience for all clients. * Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. * Assist with client outreach and demonstrate support for company culture. * Foster and preserve a culture of diversity, equity, and inclusion. * Additional duties and responsibilities may be required to support the company's mission and vision. QUALIFICATIONS: * High school diploma or equivalent required. * Previous banking, client service, or related field with cash handling experience. * Excellent client service skills. * Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. * Strong interpersonal and written communication capabilities. * Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. WORKING CONDITIONS: * Duties are performed in a professional office environment. * Requires travel to other bank locations. * Availability to work on Saturdays. * Overtime may be required. * Extended periods of standing and ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.