Greater Nashua Mental Health Center jobs in Nashua, NH

Full-time Description Greater Nashua Mental Health is looking for a Clinical Team Manager to clinically and administratively manage teams within the Community Support Services Department. Responsible for the Team's performance on KPI's, including productivity expectations and paperwork completion. Oversees the professional development of direct reports. Expands Evidence Based Clinical Practices within the department, spearheads and champions quality initiatives, and refines clinical practice guidelines, processes, and procedures within the department. Duties & Responsibilities: Provides weekly one (1) hour individual supervision to master's level therapists (four (4) to six (6) individuals). Completes all documentation of the supervision sessions in a timely manner Prepares for and facilitates weekly team meeting (1 hr), weekly Therapist meeting (1 hr) weekly Leadership Meeting (1 hr), weekly Community Based Services (CBS) staff meeting (1 hr), and Community Support Services (CSS) department meeting (1.5 hr every other month) Provides supervisory consult to team members as needed as well as ad hoc support to staff for crisis management including guidance around completing IEA's and CD revocations. Also provides supplemental counseling to members of clients' support systems (e.g., family members) Provides a minimum of six (6) hours per week of psychotherapy for individuals, groups, and/or families, as well as case management services Completes treatment plans, Adult Needs and Strength Assessments (ANSA) and Case Management Care Plans (CMCP) by the required due date listed in EMR and supports and monitors staff doing the same Completes all 6-month reviews within a two (2) week window at the end of each review period, and completes all other documentation within three (3) business days (with the first day being the dates of service/completion) and supports and monitors staff doing the same If working a hybrid schedule, maintains a standard schedule of working on site at a GNMH location 3 days (24 hours) a week Provides internship and/or licensure supervision, as appropriate based on credentials Performs other duties or special projects as required or as assigned Requirements Qualifications: Master's Degree in Counseling, Social Work, or related field Licensed or licensure eligible in NH 3 to 5 years related work experience Familiarity with community resources Excellent organizational skills Ability to coach / teach effectively Ability to lead and guide staff. Flexible, willing to learn, and anticipates the needs of self and staff Strong collaborating skills, and an ability to work effectively both independently and as part of a team Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive Excellent communication and interpersonal skills Ability to multitask, and be flexible with regard to workload and assignments Ability to problem solve and exercise judgment Knowledge of Microsoft Office products (Email, Word, EXCEL) Must possess a valid driver's license and automobile with liability insurance in the amount required by agency policy Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer

Full-time Description Greater Nashua Mental Health is seeking a highly motivated and detail-oriented Recruiter to join our HR team. This role is responsible for managing full-cycle recruitment, building strong partnerships with hiring managers, supporting internal mobility, and ensuring an exceptional candidate experience. The ideal candidate is proactive, collaborative, and committed to strengthening our talent pipeline and supporting organizational growth. Requirements Duties & Responsibilities: Full-Cycle Recruitment: Manages and facilitates the hiring process from recruitment to hire. Focuses on attracting high-quality talent while enhancing external visibility and supporting goals related to cost-per-hire and time-to-fill. Community & Event Engagement: Coordinates and participates in job fairs, career events, and community outreach initiatives to increase brand visibility and support hiring needs. Pipeline Development: Builds and manages talent pipelines for hard-to-fill roles through proactive sourcing, networking, and partnerships with colleges, staffing agencies, and professional associations. Collaboration with Hiring Managers: Works closely with hiring managers to understand and anticipate staffing needs, providing guidance to ensure recruitment processes are consistent, timely, and compliant with all applicable regulations. Internal Talent Support: Partners with managers on internal talent movement maintaining clear communication to support employee development and retention. Candidate Experience: Ensures a positive candidate experience through timely communication, clear expectations, and professional interactions. s & Materials: Develops and refines job descriptions and recruitment materials to accurately reflect responsibilities and organizational culture to attract qualified candidates. Compensation Review: Reviews and analyzes compensation for new hires to ensure alignment with agency policies, market standards, and internal equity. Provides recommendations that support fair and competitive hiring practices. Metrics & Reporting: Tracks and reports recruitment metrics to drive process improvements and support informed hiring decisions. Qualifications: · Associate's degree required, bachelor's degree preferred · PHR or SHRM-CP preferred · 3-5 years work experience · Knowledge of human resources laws and regulations. · Knowledge of full cycle recruitment process. · Strong organizational and project management skills. · Strong collaborating skills, and an ability to work effectively both independently and as part of a team. · Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive. · Excellent communication and interpersonal skills. · Ability to multitask, and be flexible regarding workload and assignments. · Ability to maintain confidentiality and exercise sound judgment. · Knowledge of Microsoft Office products (Email, Word, EXCEL) and HRIS/ATS systems.

About us: Riverbend Community Mental Health is a private, nonprofit organization in central New Hampshire that provides specialized behavioral health and addiction treatment services for children, adolescents, adults, and families. We are seeking a dynamic and experienced Medical Director to join our team! The Medical Director is responsible for the operation of psychiatry services at Concord Hospital, the Emergency Department, and the 5 West Behavioral Health Unit. This oversight includes the provision of clinical care, staff supervision, fiscal accountability, risk management, and participation in short- and long-range service planning to meet the needs of the community. This position serves in both an administrative and clinical capacity, providing direct services to patients in the Behavioral Health sectors of Concord Hospital. The Director of Clinical Operations for Behavioral Health also shares a dyad leadership role for the Psychiatric Emergency Services team with the Program Director of Psychiatric Emergency Services. Additionally, this position works closely with the Nurse Manager of Behavioral Health Services at Concord Hospital. Salary: $260,000 - $290,000 Compensation is dependent on experience and credentials Essential Duties and Responsibilities: Provides direct services to Behavioral Health patients of CH Shares responsibility for providing services at 5 West, Emergency Department and for providing inpatient consultations. Provides emergency psychiatric evaluations to patients and coordinates with Emergency Services clinicians and care managers for ongoing disposition planning and safety recommendations. Provides acute psychopharmacological management. Orders, reviews, and interprets appropriate laboratory studies and medical tests essential to diagnoses and follow-up care. Makes appropriate referrals to medical physicians when active medical problems are identified. Collaborates with referring clinicians and referring medical physicians by providing relevant clinical data regarding diagnosis and disposition planning with the patient's consent. Coordinates with nursing staff or other relevant personnel regarding ongoing management and monitoring of acute patient care. Participates in the evening/weekend/holiday on-call rotation with other Riverbend providers. Call includes telephone and on-site availability to Riverbend ES Clinician in the Concord Hospital ER and to 5 West and weekend and holiday rounds at 5 West and Emergency Department. Baseline expectation is 16 weeks of call per year, though this number may vary upwards or downwards depending on the needs of the unit as determined by the CMO. The director of Clinical Operations works alongside a colleague, usually an APRN, during weekend call. Submits clinical documentation in a timely manner consistent with Concord Hospital and Riverbend legal and QA requirements. At request of medical/surgical providers or CMO, the Director of Clinical Operations shall participate in assessment and treatment of patients requiring Behavioral Health consultation throughout the medical/surgical units within the hospital. Leadership responsibilities to the Psychiatry team at CH Develop a positive atmosphere for the sake of excellence of patient care and successful work of the patient care team. Facilitate bidirectional communication between professional staff and medical leadership and administration. Promote physician engagement through physician rounding and other activities. Recruit new professional staff. Partners with the CMO to review, investigate, manage and report all complaints concerning providers arising from patients, medical staff, employees, or administration. Completion of core set of leadership development programs and additional programs as needed. Provide guidance to staff providers and connect them with resources to assist them in their growth as leaders. Proactively share best practices related to workflows, continuing education, engagement, and patient satisfaction with fellow leaders Attend meetings for medical, clinical, and administrative staff as required and requested by Concord Hospital. Work closely with the CMO to support the supervision of inpatient operations. Partner with emergency providers to ensure timely and high quality clinical care. Partner with Emergency Department and inpatient management/leadership to identify areas for improvement and efficiency. Support fiscal responsibility of all BH services at CH. Clinical services provided by Riverbend at Concord Hospital Establishes, monitors, and maintains psychiatric clinical pathways and protocols for client access, evaluation, treatment and timely disposition. Ensures the evaluations of the Psychiatric Team reflect high quality and thoughtful clinical care and timely disposition. Ensures the Psychiatric Team demonstrates the clinical expertise necessary to work effectively and efficiently with patients. Provides clinical consultations and to direct staff in clinical crises. Provides or makes arrangements for staff to receive clinical supervision to manage risks and to assist staff in the development of their clinical skills. Reviews data to support positive clinical outcomes, program development and efficiency. Establishes performance standards and quality of care indices. Develops new and innovative programming based on needs assessments, outcome data, research and industry standards. Collaborates with nurse manager to help streamline the effective and efficient delivery of care on the inpatient Behavioral Health Unit Participates, when available, in the multi-disciplinary morning huddle on all inpatients on 5-W with each provider on the unit. Provides training and leadership to the multidisciplinary team at inpatient behavioral health and outpatient in a bed pods around best practices for effective and efficient delivery of care to psychiatric patients. All of the above duties occur under supervision of the CMO for Riverbend Community Mental Health Requirements Education and/or Experience Requirements: Medical degree (MD or DNP) is required NH medical license is required Ability to be credentialed in their competency at Concord Hospital is required. Valid DEA certificate with prescriptive authority is required Valid driver's license and personal vehicle or access to a reasonable alternative is required Experience working in outpatient mental health and inpatient psychiatry is preferred. Experience treating patients with diverse clinical profiles and clinical co-morbidities is preferred. Experience with electronic medical records is preferred Essential Competencies: Communication Demonstrates clear, concise, and professional communication in all interactions, including the ability to convey complex information effectively to diverse audiences. Maintains open, respectful dialogue and fosters a collaborative environment. Critical Thinking Applies strong analytical skills to assess situations, identify problems, evaluate options, and make sound, informed decisions. Uses evidence-based approaches and anticipates potential challenges to ensure effective outcomes. Ethical Practice Upholds the highest standards of ethical conduct, confidentiality, integrity, and professionalism. Ensures compliance with legal, regulatory, and organizational guidelines while promoting a culture of trust and accountability. Leadership Exhibits strong leadership abilities, including motivating others, guiding teams through change, promoting a positive work culture, and modeling professional behavior. Demonstrates accountability and supports the ongoing development of staff. Ability to Work Independently and/or as Part of a Team Effectively manages responsibilities with minimal supervision while also contributing meaningfully to team goals. Demonstrates flexibility, collaboration, and a willingness to support colleagues to achieve shared objectives. Travel: Local travel to various work sites and other locations for meetings necessitated by job duties may be required. Why work at Riverbend? We offer a supportive work environment where your contributions truly matter. We offer opportunities for professional growth and development through our training and certification programs as well as tuition reimbursement. A chance to be part of a compassionate team dedicated to improving lives and promoting well-being. Benefits: We are committed to an employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance, which is why we offer such a comprehensive benefits package that includes health, dental, and vision, 403(b) retirement savings plan with match, generous paid time off, 8 paid holidays, tuition reimbursement, and more. If you are ready to take on a rewarding role in mental health support and meet the qualifications outlined above, we would love to hear from you. Join our team and be part of a company that values growth, innovation, and a supportive work environment. Equal Opportunity Employer: We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Salary Description $260,000 - $290,000

Full-time Description Greater Nashua Mental Health is looking for a Therapist to join our Adult Services team! The Therapist provides psychotherapy to a caseload of adults diagnosed with severe mental illness, with the goal to empower clients to lead full and satisfying lives. Delivers consultation and education to staff, other agencies, and the community. Meets with individuals primarily in a therapy office setting with occasional home and community-based outreach. Duties & Responsibilities: Provides individual, group, and family psychotherapy as applicable, as well as case management services, to clients for a percentage of time per week as appropriate for position and as directed by supervisor Completes all treatment plans, Adult Needs and Strength Assessments (ANSA), and Case Management Care Plans (CMCP) by due date listed in EMR Completes all Quarterly Reviews within a two-week window of the end date of the quarter being reviewed. Completes all other documentation within 3 business days (with first day being date of service/completion) Communicates professionally and effectively with colleagues, collateral contacts, supervisors, etc. regarding client care Prepares for and attends meetings, including team meetings (1x weekly), therapists' meeting (1x weekly), department meetings (monthly), supervision meetings (1x weekly), etc Manages and responds to email, voicemail, etc. in a timely and professional manner Performs other duties or special projects as required or as assigned Requirements Qualifications: Master's Degree in Counseling, Social Work, or related field Familiarity with community resources Ability to teach effectively Knowledge of and ability to use Microsoft Office products (Word, Outlook, Excel, etc.) Strong collaborating skills and an ability to work effectively both independently and as part of a team Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive Excellent communication and interpersonal skills Excellent organizational and time management skills Ability to manage multiple priorities and be flexible with regard to workload and assignments Ability to exercise sound judgment Must have active driver's license and automobile with liability insurance in the agency's minimum amounts Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer Salary Description: $54,438-$84,584

Full-time Description Our dynamic comprehensive community mental health center located in scenic New England is seeking a full-time Psychiatrist (BE/BC preferred) to join our medical staff. Responsibilities include providing psychiatric evaluations and ongoing psychiatric service and staff consultation in an adult outpatient clinic setting. It is a 40-hour work week with shared on-call responsibilities. Greater Nashua Mental Health is committed to incorporating evidence-based practices in our work. We are also committed to developing new initiatives to address unmet community needs using a treatment team approach. Nashua, NH is located approximately 45 minutes north of Boston, in tax free NH. Nashua and the surrounding communities are easily accessible to major airports, mountain and lake regions. We provide a collegial work setting and opportunities for professional growth. Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer Requirements Qualifications: Doctoral Degree Doctor of Medicine or Doctor of Osteopathy; Board Certification in Psychiatry (ABPN); NH Medical License; DEA Registration 1-2 years of work experience Trained and experienced in the practice of psychiatry, with additional experiences in geriatric psychiatry and community mental health setting.

Peer Support Specialist - Mobile Crisis Team Department: Mobile Crisis Team Reports to: Peer Support Team Leader Schedule: Full-time, 32 hours/week (Tuesday-Friday, 8:00 AM-4:00 PM) Pay: $16.30-$20.31/hour FLSA Status: Non-Exempt Work Environment: Office and community-based settings Position Overview The Peer Support Specialist plays a vital role in assisting individuals and families experiencing psychiatric crises, many of whom may have co-occurring substance use disorders. Working as part of a multidisciplinary Mobile Crisis Team, this position collaborates with clinicians, first responders, healthcare providers, and community partners to stabilize crises, reduce hospitalizations or incarcerations, and connect individuals to immediate community-based treatment and supports. Key Responsibilities Collaborate with a Master's-level clinician to provide on-site crisis intervention in various community settings. Serve as an advocate by bringing a client-centered, recovery-oriented perspective to the team. Use lived experience to promote hope, self-determination, and recovery. Assess individual needs and help identify appropriate community services and supports. Assist clients in accessing services promptly and effectively. Support interventions aimed at preventing unnecessary hospitalization or incarceration. Deliver recovery-focused services to foster self-care, illness self-management, and stability. Help clients develop daily living skills to maintain housing and prevent crises. Complete documentation and reports accurately and in a timely manner. Communicate consistently and effectively with team members and clients. Adhere to established ethical guidelines and maintain professional boundaries. Participate in staff meetings, supervision, and ongoing training. Maintain flexibility to respond to crisis needs outside of typical hours, as required. Obtain and maintain Peer Support Certification. Essential Competencies Strong communication and interpersonal skills Critical thinking and problem-solving abilities Ethical and professional practice Ability to work both independently and collaboratively Demonstrated lived experience with recovery and willingness to share that experience to support others Work Environment This position involves both office-based work and frequent engagement in community settings. The Peer Support Specialist must be comfortable working in dynamic environments and responding to individuals in various stages of crisis. Requirements Qualifications & Requirements Education and Experience High School diploma or equivalent required. Relevant work experience and/or college-level education in human services preferred. Lived experience with a willingness to share one's own recovery journey and successful management of mental health challenges required. Peer Support Certification endorsed by the State of New Hampshire, or willingness to pursue certification, required. Valid driver's license and proof of auto insurance required (or access to a reasonable transportation alternative). Training in crisis intervention as a Peer Support Specialist preferred. Knowledge, Skills, and Abilities Ability to read, write, and communicate fluently in English. Strong customer service skills and ability to engage respectfully with the public. Commitment to maintaining confidentiality and handling sensitive information appropriately. Ability to engage with clients and families with cultural and linguistic sensitivity. Strong organizational and time management skills; able to prioritize and meet deadlines under pressure. Ability to work effectively under periods of heavy workload or stress. Flexibility to manage frequent interruptions and respond to unexpected situations professionally. Sound judgment and problem-solving skills for assessing and responding to individual needs. Clear and objective communication skills, both verbal and written. Commitment to maintaining open communication, teamwork, and professionalism. Skilled in active listening and empathetic communication. Ability to adhere to agency quality assurance standards, including documentation timelines, accurate EMR entry, and clear, professional written work. Physical Demands Regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. Frequently required to stand, talk, and hear. Must be able to maintain regular and punctual attendance, in accordance with ADA, FMLA, and applicable standards. Travel Requirements Travel is required to client homes, community locations, state agencies, and other settings necessary to fulfill job duties. Additional Information This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties and activities may change at any time with or without notice to meet organizational needs. How to Apply Interested candidates are encouraged to submit a resume and cover letter outlining their lived experience with recovery and relevant qualifications. Salary Description $16.30-$20.31/hour

Full-time Description Greater Nashua Mental Health is looking for a full-time ASL/English Interpreter to join our Deaf & Hard of Hearing Services Team! This is an exciting opportunity to be a part of a dynamic team of diverse deaf mental health providers as well as mental health interpreters. The ASL/English Interpreter provides direct interpreting to ensure effective communication access between Deaf and Hard of Hearing employees and non-signing employees, GNMH clients as well as collateral contacts outside the Deaf & Hard of Hearing Services Team. Duties & Responsibilities: Provides effective English/American Sign Language (ASL) interpretation for staff of GNMH, including their interactions with non-signing clients and other GNMH staff, internal meetings, trainings, orientations and off-site meetings that GNMH staff are required to attend as part of their job duties and any additional activities that D/HH staff might participate in here at GNMH in accordance with state and federal accessibility laws and guidelines. Provides effective English/ASL interpretation for Deaf and Hard of Hearing clients of GNMH, including their appointments with non-signing staff, counseling sessions when determined by the clients' clinical teams, and any other meetings that D/HH clients and their family members may participate in here at GNMH in accordance with state and federal accessibility laws and guidelines. Supports the Language Access team in defining current and ongoing GNMH language access needs for clients and staff. Supports the Language Access team in creating and evaluating current processes and workflows across the Agency to ensure language is not a barrier to access and present solutions when necessary. When needed, supports the maintenance of schedules of staff and contracted interpreters; contacts affected parties in a timely manner when scheduling challenges arise. Serves as consultative resource and advocate on behalf of staff and clients who require language services and/or accessibility. Supports the Language Access Coordinator and Deaf Services Program Manager in evaluating and maintaining systems to support identification of clients that require language access. Reviews documentation of client interpreting services for accuracy. Reliable ability to travel statewide to interpret in a variety of community-based settings. Performs other duties or special projects as required or as assigned. Requirements Qualifications: Bachelor's degree in American Sign Language/English Interpreting or related field. NH Interpreting license. Fluency in American Sign Language with ability to express ideas clearly in ASL and spoken/written English. Competent in practicing relevant Codes of Professional Conduct, Codes of Ethics in daily work. In-depth knowledge of Deaf cultural norms. Willing to work within interpreting teams and with diverse communication and language skills among staff and clients. Flexible, willing to learn, and anticipates the needs of self and team. Knowledge/training in fundamentals of mental health interpreting is desired, however, specialized training opportunities will be available Knowledge of and ability to use Microsoft Office products and videoconferencing platforms (Teams, Word, Outlook, Excel, etc.). Strong collaborating skills, and an ability to work effectively both independently and as part of a team. Ability to be flexible with regard to workload and assignments. Ability to problem solve and exercise ethical judgment, including reaching out to supervisor and team to navigate challenging decisions. Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer

Full-time Description Greater Nashua Mental Health is looking for a full-time Maintenance Technician to join our Facilities Team! The Maintenance Technician performs general maintenance, cleanliness and repairs of GNMH property, equipment and grounds. Utilizes several trade skills such as light carpentry, plumbing, electrical, painting, roofing, and heating and cooling. Assists in courier services between GNMH properties. Understands and acts in accordance with safety and regulatory compliance standards. Duties & Responsibilities: Performs assigned day-to-day repairs, emergency and preventative maintenance, and completes maintenance and repair records, as required. Assists with troubleshooting and repairs of buildings and installed systems, to include plumbing systems, kitchen equipment, roofs, drains, and HVAC, and others as may be assigned or as directed by the Facilities Coordinator or Director of Facilities. Performs carpentry, furniture assembly, locksmith services, and plumbing tasks as needed or as directed by the Facilities Coordinator. Repairs drywall and paints walls as needed or as directed by the Facilities Coordinator. Performs landscaping and snow removal duties as needed. Performs routine and specialized janitorial duties as needed Utilizes electronic work ticket system (FMX) to obtain work orders and log daily activities May be required to work evening or weekend hours to complete time-sensitive projects Completes preventative maintenance on systems as scheduled and instructed. Assists with inter-office mail delivery and coordination of mail and package deliveries as needed. Performs other duties or special projects as required or as assigned. Requirements Qualifications: High School Diploma or GED equivalent required 1 to 2 years related working experience General knowledge of carpentry and mechanical systems Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding Ability to understand and carry out general instructions in standard situations Strong collaborating skills, and an ability to work effectively both independently and as part of a team Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive Excellent communication and interpersonal skills Ability to multitask, and be flexible with regard to workload and assignments Ability to problem solve and exercise judgment Motivated by a strong work ethic and possess a great attitude Knowledge of Microsoft Office products (Email, Word, EXCEL) Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer Salary Description: $15.88 - $23.82 per hour

Full-time Description Purpose: The Front Desk Associate is the first point of contact for patients and visitors. This role involves greeting patients and visitors, client check-in and check-out, collecting co-pays and deductibles, maintaining updated patient records, answering phones, providing administrative support, scheduling, and coordinating with providers and other staff. This position plays a crucial role in maintaining a welcoming and organized Front Office. Schedule: Monday-Friday 8am-5pm with a 1 hour unpaid lunch break. Pay: $16.30-$21.15/hour Essential Duties and Responsibilities: · Greeting patients and visitors while providing information and addressing initial inquiries · Appointment management which includes scheduling, rescheduling, managing appointment calendars, managing cancelation lists, and sending appointment reminders · Check in and check out of clients, including collection of co-pays, deductibles, back balances, client data, and insurance updates, providing any form needs to clients, and provider notification of arrival · Scanning of completed documentation into Charts · Answering and directing phone calls, taking messages, and communicating with staff and clients · Check clients in Medicaid system at regular intervals · Verification of Medicaid transportation and setup/documentation of interpreter services as needed · Follow front desk opening procedures including Incident-to-staff log, billing notes follow-up, paperwork setup, schedule setup, waitlist calls, and copay reminders · Process terminations including admin discharge form and all steps on checklist as needed · PCP letters as needed · Daily payment reconciliation · Annual paperwork including mailing, signature collection, tracking, and follow-up · Other duties as assigned Essential Competencies: · Communication · Critical Thinking · Ethical Practice · Ability to work independently and/or as part of a team Other knowledge, skills and abilities: Individuals must possess the knowledge, skills, and abilities necessary or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Individuals must possess the necessary physical requirements, with or without the aid of mechanical devices, to safely perform the essential functions of the job. · Demonstrated experience with front end workflows, scheduling, client intake, and administrative support functions · Demonstrated experience with cash handling best practices and workflows · Strong interpersonal and customer service skills with the ability to respond to clients and families in a compassionate and professional manner · Ability to deescalate and problem solve in real time with clients and staff · Excellent oral and written communication skills in English · Ability to multi-task and prioritize assignments under high pressure in a fast-paced environment · Work with frequent interruptions and respond appropriately to unexpected situations. · Professional and organized with a high attention to detail · The ability to maintain compliance with all company policies and procedures is required · The ability to handle sensitive information with the utmost confidentiality is required · Maintain open communication to foster an atmosphere of cooperation and professionalism. · Utilize active listening techniques · Knowledge of standard office equipment and software, including Word, Excel, Adobe Acrobat, PowerPoint, Outlook, and has the ability and willingness to learn new and/or proprietary applications as required. Employee may perform other duties as assigned. Requirements Education and/or Experience Requirements: · H.S Diploma or equivalent is required. · Two years' experience in an office environment is preferred. · Experience with health insurance billing procedures preferred. · Excellent analytical, organizational, interpersonal, oral, and written communication skills with attention to detail are required. · A valid driver's license and personal vehicle or access to a reasonable alternative is preferred. Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Travel: Local travel to Riverbend's various locations may be required for cross training and coverage Salary Description $16.30-$21.15/hr

Full-time Description Greater Nashua Mental Health is looking for a Second Shift Coordinator to join our Emergency Services team! The Coordinator works 2nd shift and weekend shifts to assist the Emergency Services Program Manager in all areas of management of Emergency Services Teams. The Coordinator oversees the 2nd shift operations of the ES team. Supports the hiring, training, and supervision of 2nd shift and weekend ES Clinicians and Crisis Support Specialists. Provides direct face to face crisis intervention contacts in the office, community, and hospital settings. Completes administrative tasks to help maintain and develop the Emergency Services Team. Duties & Responsibilities: Oversees the general operations of 2nd shift staff, including leading a daily deployment meeting, ensuring routine safety checks and van checks are conducted and documented, ensuring the shift log is continued from 1st shift, and other operational tasks Provides supervisory support to the Afterhours agency On Call Team and ACT Teams as needed Provides training, oversight, supervision and performance reviews to 2nd shift and Weekend ES Clinicians, Telehealth-clinician(s), Crisis Support Specialists, and Internship Staff Maintains knowledge of Emergency Services and the Rapid Response System as well as agency policies and procedures, and is familiar with other services provided within the agency and community Reviews ES evaluations and provides clinical feedback to staff Provides office based urgent care appointments and hospital discharges as directed by the ES Program Manager Participates in rapid response deployments into the community, as needed and directed by the ES Program Manager, to demonstrate leadership Participates in the Agency Afterhours On-Call and ES Supervisor On-Call Rotation Monitors the Rapid Response System to ensure GNMH teams are available and able to deploy regularly Performs other duties or special projects as required or as assigned Works second shift and at least 2 weekend shifts a month, as directed by the ES Program Manager Requirements Qualifications: Master's Degree in Psychology, Social Work, Mental Health Counseling or similar field Licensed NH LCMHC or LICSW preferred 3 to 5 years related work experience Knowledge of Crisis Intervention services, risk assessment/management, trauma informed care principles, and integrated treatment for co-occurring disorders Knowledge of NH involuntary admission criteria and conditional discharge revocation processes. Knowledge of family dynamics and systems theory Knowledge of Rapid Response Access point system Leadership ability in work setting Flexible, willing to learn, and anticipates the needs of self and staff Strong collaborating skills, and an ability to work effectively both independently and as part of a team Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive Excellent communication and interpersonal skills Demonstrated ability to interact with community stakeholders (e.g. school personnel, pediatricians) to promote department and agency programs Be flexible to work non-traditional shifts in order to staff this 24/7 program as needed Ability to coach/teach effectively Ability to multitask, and be flexible with regard to workload and assignments Ability to exercise judgment. Ability to problem solve and exercise judgment Ability to analyze and develop statistical data Strong organization skills and ability to see a project through timely Knowledge of Microsoft Office products (Email, Word, EXCEL) Must possess a valid driver's license and automobile with liability insurance in the amount required by agency policy Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer

Full-time Description Greater Nashua Mental Health is looking for a Quality Assurance Specialist to join our Quality and Corporate Compliance team! The Quality Assurance Specialist job directly supports the monitoring of GNMH performance improvement activities, quality improvement initiatives related to the Certified Community Behavioral Health Centers (CCBHC) standards, and adherence to State and Federal regulations. Responsible for ensuring the programs are completing all documentation in a timely and high-quality manner through various quality assurance activities and participates in agency committees and workgroups as needed to support and promote a culture of continuous quality improvement. Duties & Responsibilities: Supports and comply's with the CCBHC quality assurance standards Implements, and ensures efficiency of chart audits Supports the QA team in conducting audits and reviews/tracks data and documentation trends Supports the QA team in gathering statistical quality data Reviews data to detect areas for improvement. Elaborate, recommend, and support QA and CCBHC improvement actions Reports on results of quality activities Involved is supporting the QA team with all state audits and fidelity reviews Detect coaching/training needs and supports in the actions taken in accordance with these needs to ensure compliance with quality standards Supports in analyzing audit outcome data and carry out appropriate corrective procedures Works well both within a team and independently to accomplish CCBHC and QI projects to meet necessary and critical deadlines Able to complete other duties as assigned Requirements Qualifications: Associate's Degree, Bachelor's Degree in Human Services or relevant field is preferred 2 to 3 years related work experience Analytical skills Thoroughness Problem-solving and decision-making skills Customer service competency Ability to work within team Excellent verbal, oral presentation, and written communication skills Critical Thinker Strong analytical skills, with the ability to analyze and organize data Ability to work both in the office and remotely when needed Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer Salary Description: $19.56 - $29.34

Full-time Description Greater Nashua Mental Health is looking for a full-time Client Benefit Specialist to join our Access team! The Client Benefit Specialist is responsible for overall assessment and monitoring of client financial responsibility for all services received by GNMH and assists both clients and GNMH providers in determining optimal medical financial assistance eligibility and facilitates relevant application process. Liaises with assigned clinical team members to review client accounts and coverage status on regular basis and assists clinicians with the opening of Medicaid Spenddown accounts. Works in collaboration with the Revenue Cycle Department to work with clinicians on their assigned team to ensure proper credentialing and to correct system and coding errors that interfere with billing process. Duties & Responsibilities: Counsels and assesses eligibility uninsured clients for State and Federal medical financial assistance programs, such as disability determination, Medicaid eligibility, and benefits determinations Assists clients through the eligibility determination process and completion of necessary documentation whenever case managers are either unassigned or unable to do so Calculates cost of new or revised treatment plans, and reviews with clients their responsibility after all expected insurance and benefits are applied, and obtains client acknowledgement of GNMH financial policy Assesses clients for potential charity care based on GNMH charity care policies, and completes all required documentation Maintains positive working relationships with GNMH Clinical, Billing, and Client Access staff to ensure client financial information is accurate and up-to-date within the EMR system and addresses the client's financial needs while securing funding Attends clinical team meetings and works with clinicians and case managers to limit lapses in client insurance coverages and ensure services received are ordered and covered Completes, monitors, and ensures assigned clinical staff holds all necessary credentials Reviews processing error reports and works with clinical staff to obtain quick resolution Maintains knowledge of state and federal programs, and conducts or attends financial counseling training for GNMH staff relative to available programs and GNMH policy and procedures Answers phones and/or covers front-desk staff during times of excessive volume or staffing shortages Performs other duties or special projects as required or as assigned Requirements Qualifications: High School Diploma or GED equivalent required Knowledgeable of current Local and State agencies and their available benefit programs Knowledge of Microsoft Office products (Email, Word, EXCEL) Projects a friendly, positive, and professional attitude both in person and on the phone Ability to effectively deal with all levels of customers in a professional manner, utilizing strong customer service, interpersonal and listening skills Understands and respects the needs of the clients served at GNMH and is able to meet with them to determine their specific areas of need in a comfortable and objective manner Financial acumen related to personal finance and budgeting Strong collaborating skills, and an ability to work effectively both independently and as part of a team Effective oral/written communication skills necessary to clarify benefit details, requirements, and processes Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive Ability to multitask, and be flexible with regard to workload and assignments Ability to exercise judgment Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer Salary Description: $17.47 - $26.20 per hour

Full-time Description Greater Nashua Mental Health is looking for a Health Mentor to join our Integrated Care team! The Health Mentor provides evidence-based wellness interventions including goal-setting, fitness activities, basic nutrition, and smoking cessation to and education related to physical fitness, nutrition, and wellness to adults and teens with mental illness. Provides interventions in individual and group modalities in community-based settings. Duties & Responsibilities: Delivers interventions that promote and support healthy lifestyle habits including fitness, healthy nutrition, and smoking cessation with fidelity to the InSHAPE model. Provides individual and group-based direct service to program participants for a percentage of time per week as appropriate for position and as directed by supervisor, in community-based settings. Conducts and documents initial InSHAPE physical assessments and collects and documents vitals data within the first 30 days of participants' entry into the program and on a quarterly basis thereafter. Completes documentation in Electronic Health Record within timeframes specified by contracts and agency policy. Promotes engagement in the program through outreach and coordination with other members of a participant's treatment team. Works collaboratively with team members by attending weekly treatment team meetings and other meetings as assigned. Participates in individual supervision with the Director of Substance Use Disorder Services as well as coaching and mentoring from team leaders. Promotes the InSHAPE program by attending and participating in community events as a representative of the program. Performs other duties or special projects as required or as assigned. Requirements Qualifications: Bachelor's Degree in Health Science, Social Work, Rehabilitation Psychology, Education or related field Personal trainer certification within first year of employment Experience and/or training in motivational interviewing approaches. Fluency in Spanish strongly preferred Organizational and time-management skills Knowledge of Microsoft Office products (Email, Word, EXCEL) Strong collaborating skills, and an ability to work effectively both independently and as part of a team Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive Excellent communication and interpersonal skills Ability to multitask, and be flexible with regard to workload and assignments Ability to exercise judgement Must possess a valid driver's license and automobile with liability insurance in the amount required by agency policy Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer Salary Description: $18.50 -$24.00 per hour

Full-time Description Fulfill your purpose at CLM: ******************************************************** Center for Life Management (CLM) provides the area's most comprehensive array of outpatient mental healthcare. We offer innovative and evidence-based services that enhance the health and well-being of individuals and families. We partner with local and state-wide organizations to achieve our mission and together build stronger communities and greater awareness for whole health and wellness. Working as an integral member of the Information Technology (IT) Department, the IT Network and Systems Manager primary responsibility is addressing user concerns and technology systems and network concerns in the areas of, compliance, operations, security and disaster recovery. Supervisor for the positions responsible for user support associated with IT Network Systems and IT Security. Attend planning sessions, provide accurate information and recommendations in areas consistent with position responsibilities. All Duties and Responsibilities identified or assigned by supervisor performed in accordance with CLM (Center for Life Management) and ITS (Information and Technology Services) departmental policies and procedures. Represent CLM in a professional and appropriate manner in all settings. This is a full time, 40 hour per week position and is considered exempt in accordance with the Fair Labor Standards Act (FSLA). Major Functional Areas of Responsibilities Responsible for supervision of IT positions: User and Network Systems position and the IT Support User Security position. Support ITS staff in completion of their duties and provide coverage to address essential departmental responsibilities. Provide positive timely and appropriate assistance to staff working with CLM ITS tools and resources. Provide exceptional user-support, and escalate requests to the IT Development Manager. Coordinate services provided by vendor supports toward management of network system operations and security related duties. Enforce policy (e.g. report and remove unapproved applications, track and install software updates and patches). Supervise and complete Network and System Operation tasks setup, testing, monitoring, maintenance, and troubleshooting and ongoing improvement of local and remote technology resources, applications and network operations. Configure, monitor, troubleshoot, and maintain agency VOIP phone systems, ensure appropriate operation, messaging, use, and documentation, support, and coordinate approved position related vendor work. Supervise and complete User access management tasks; provide and manage secure passwords, secure folders for users/groups, establish/maintain controls to prevent unauthorized access, implement approved measures to increase data security, track and install security patches, monitor, manage, and report security issues. Maintain anti-theft processes/systems. Supervise and complete tasks to maintain up to date virus protection software/virus definitions, report and log instances of activity that increase risk to resources/systems, implement approved options to decrease virus risk. Supervise and complete tasks to maintain and monitor backup software, hardware, and media to ensure successful backup of user data, database systems, server and application files and images. Test and confirm backup and failover systems for hardware and applications and related recovery processes. Coordinate vendor supports used for realizing disaster recovery related responsibilities. Supervise and complete tasks to setup systems (pc, laptop, other devices) and application software consistent with policy. Maintain network security related to device and application management and network concerns. Management of Microsoft 365 cloud -based services; email, office-based applications, and skype. Monitor, troubleshoot and maintain LAN/WAN performance (e.g. wireless system operations). Setup and management of Microsoft SharePoint-based resources. Supervise and complete tasks to ensure security; identification, monitoring and management of risks. Identification, monitoring and implementation of risk mitigation strategies. Monitoring for, documenting and management of network and systems associated security incidents. Assist with management of VPN associated hardware and software to maintain secure operations. Supervise and complete tasks to monitor expenses that fall within position purview and notify supervisor of cost/savings issues. Collaborative involvement in departmental planning and operations. Network and System Projects Lead: responsibilities include primary IS contact on identified projects, planning, monitoring and keeping supervisor informed of status, making modifications as needed, project documentation, and realizing objectives within defined timelines. Coordinate vendors/supports associated with position associated projects or operations. Track, document and ensure compliance with position associated requirements (e.g. licensing). Maintain software library and hardware asset documentation (i.e. all agency software and hardware full life-cycle). Maintain hardware/network/application and process documentation. Benefits At Center for Life Management, we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include: Comprehensive health insurance (medical, dental, vision) Health Reimbursement Arrangement Flexible Spending Account Paid earned time (3 weeks in year one, caps at 6 weeks) Paid holidays (8) with bonus birthday holiday in your birth month 403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment Life Insurance paid by company Short- and Long-Term Disability paid by company Accidental Death and Dismemberment Insurance paid by company Employee Assistance Program (EAP), accessible to staff and their natural supports Company issued cell phone and laptop as needed for role Scholarship for professional advancement Mileage reimbursement for applicable positions On the job training and continuing education opportunities Rewarding and supportive work environment with excellent opportunities for career growth Meaningful relationships with your co-workers and the individuals we serve Flexible work schedule Teamwork, teamwork and more teamwork! The Center for Life Management has partnered with New England College to offer a Master's Degree! This is an exciting opportunity for CLM staff to earn a Master of Science in Clinical Mental Health Counseling (MS) degree in 3 years. Who's Eligible and What's Required: Must be a regular, full-time CLM employee in good standing for 9 months or more. Must hold a Bachelor's Degree. Must agree to a five (5) year commitment of full-time employment in good standing with the Center for Life Management (beginning from start date/year of Professional Development Program participation). Participants must maintain a B average to continue participation in the program. *Cost of tuition is covered by Center for Life Management *Employee is responsible for applicable taxable portion of tuition remission Join CLM and make your career dreams a reality! #CLMLP1 Requirements College and/or specialized training in information technology, experience in information technology, security, network and systems administration. Proficient with hardware, operating systems (Microsoft and iOS), applications, and networks. Expertise in cloud-based services for security applications, VOIP phone systems and Microsoft products (e.g. Office 365, SharePoint). Preference provided to those with project management experience. Strong interpersonal skills with ability to effectively communicate, both orally and written, technical information to others. Exceptional problem-solving skills and ability to manage competing projects while adhering to deadlines. Ability and desire to work as part of a team while also able to be self-directed and motivated in work. Ability to acquire and effectively execute new skills as needed according to evolving department needs.

Full-time Description About us: Riverbend Community Mental Health is a private, nonprofit organization in central New Hampshire that provides specialized behavioral health and addiction treatment services for children, adolescents, adults, and families. We currently have openings in our residential program for rehabilitation specialists and are seeking candidates who are passionate about the mental health field and are looking to join a team of dynamic and dedicated professionals! As a Residential Rehabilitation Specialist, you will help manage daily household tasks and provide support to individuals living with mental illness, assisting them in their recovery and helping them attain the goals they have set for themselves. Responsibilities of this position - Assisting with routine residential operations, including meal preparation and housekeeping. - Helping to manage activities and services for residents. - Supporting clients in achieving their personal goals. - Assisting residents with personal care in all areas of daily living activities (ADLs). - Dispensing medications to clients according to the State of NH He-M 1202 guidelines. - Ensuring the safety of residents and staff by responding to medical emergencies, psychiatric crises, threatening or aggressive behavior, and instances of treatment noncompliance, following established standards of practice. Requirements - Clear communication skills: Ability to articulate ideas clearly and effectively to foster understanding and collaboration with clients and colleagues. - Critical Thinking: Employ analytical skills to assess complex situations, make informed decisions, and develop innovative solutions. - Ethical standards: Uphold the highest standards of integrity and ethical behavior, ensuring that all interactions align with professional and moral guidelines. - Teamwork and Independence: Exhibit flexibility and adaptability, excelling both as an independent worker and a collaborative team member. - Strong communication, problem-solving, time management, and organizational skills are vital for success in this role. Education and Experience Requirements: - Bachelor's degree in Psychology, Social Work, Education, Rehabilitation, or Human Services is required. - A valid driver's license, personal vehicle, and auto insurance with minimum coverage of 100,00/300,00 are essential. - Flexibility to work various shifts, including weekends and holidays, allowing us to meet the needs of those we serve. - CPR certification is required, or a willingness to obtain certification as part of your professional development. - MOAB (Management of Aggressive Behavior) certification is necessary, or the ability to pursue this certification. - He-M 1202 (Medication Management) certification is required, or the capability to achieve this certification. Why work at Riverbend? - We offer a supportive work environment where your contributions truly matter. - We have many opportunities for professional growth and development through training and certification programs. - A chance to be part of a compassionate team dedicated to improving lives and promoting well-being. Benefits: We are committed to an employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance which is why we offer such a comprehensive benefits package that includes health, dental, and vision, 403(b) retirement savings plan with match, generous paid time off, 8 paid holidays, tuition reimbursement, and more. If you are ready to take on a rewarding role in mental health support and meet the qualifications outlined above, we would love to hear from you. Apply today and become a vital part of our mission to empower and uplift our community! Equal Opportunity Employer: We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Salary Description $18.22 - $24.00 per hour depending on experience

Full-time Description Greater Nashua Mental Health is looking for a full-time Therapist to join our Deaf & Hard of Hearing Services team! The Therapist provides direct treatment and case management services to mentally ill Deaf, hard-of-hearing, adults, children, and their families. Delivers consultation and education to staff, other agencies, and the community. Duties & Responsibilities: Provides culturally and linguistically appropriate services, such as individual, couples, family, and community-based to individuals who are Deaf and hard of hearing for a percentage of time per week as appropriate for position and as directed by supervisor. Facilitates a consumer-driven recovery focused model of patient care which consists of, but is not limited to, assessment, diagnosis, education, treatment planning, crisis planning and response, interagency collaboration, implementation of best practices, and discharge planning. Implements services in treatment plans as collaboratively developed with the client and the multi-disciplinary team utilizing appropriate, defined treatment interventions in accordance with evidence-based practices. Provides community-based services in accordance with specific prescribed needs in the care plan, which are developed collaboratively with clients, including, but not limited to, case management, functional support, advocacy, treatment coordination with other service providers internally and externally, and providing education to support Deaf and hard of hearing individuals. Ensures that the client's rights are upheld. Completes all treatment plans, Adult Needs and Strength Assessments (ANSA), and Case Management Care Plans (CMCP) by due date listed in EMR. Completes all Quarterly Reviews within a two-week window of the end date of the quarter being reviewed. Completes all other documentation within 3 business days (with first day being date of service/completion). Communicates professionally and effectively with colleagues, collateral contacts, supervisors, etc. regarding client care. Prepares for and attends meetings, including team meetings (1x weekly), therapists' meeting (1x weekly), department meetings (weekly), supervision meetings (1x weekly), etc. Supports the team in outreach, special projects, and the provision of consultation/education to GNMH employees, other agencies, and the community. Manages and responds to email, phone messages, etc. in a timely and professional manner. Performs other duties or special projects as required or as assigned. Requirements Qualifications: Master's Degree in Counseling, Social Work, or related field Clinical licensed preferred 1 to 2 years related work experience Fluent in American Sign Language (ASL) Knowledge of resources available to Deaf and hard of hearing population Familiarity with community resources Ability to teach effectively Knowledge of and ability to use Microsoft Office products (Word, Outlook, Excel, etc.) Strong collaborating skills and an ability to work effectively both independently and as part of a team Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive Excellent communication and interpersonal skills Excellent organizational and time management skills Ability to manage multiple priorities and be flexible with regard to workload and assignments Ability to exercise sound judgment Must possess a valid driver's license and automobile with liability insurance in the amount required by agency policy Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer Salary Description: $57,159 - $82,226

Full-time Description Greater Nashua Mental Health is looking for a full-time Access Associate to join our team! The Access Associate assumes responsibility for all facets of front desk operations, including greeting and registering clients, answering phones, scheduling appointments, and performing general clerical and other duties as assigned. Confirms and updates all demographic and insurance information into the EMR for all clients and collects any copayments and/or payments due. Manages waiting room and overall client flow to ensure clients are attended to quickly and with respect. Flexibility in schedule, working some evenings until 7pm. Duties & Responsibilities: Checks in clients and verifies client demographic information and insurance coverage, and collects copayments, deductibles, and past-due balances Greets all scheduled and unscheduled visitors and directs them to the correct waiting area, or connects the visitor with the most appropriate staff member Monitors all traffic flow in the area, and keeps congestion at the front desk to essential personnel needed to perform front desk duties Communicates clearly and responds in a courteous, professional, and timely manner to clients, client's families, and staff requests, and provides the necessary information in order to deliver a high level of customer service Answers and screens all incoming phone calls, and directs callers to the appropriate staff member Opens and closes the building each morning/evenings, including unlocking and securing the door, turning on and off lights, powering on and off any equipment, and ensuring that all clients have left the building Maintains calendars for the conference rooms and other locations, where scheduling is necessary Maintains clinician's schedules when appropriate and assists clients in establishing next appointment Performs other duties or special projects as required or as assigned Requirements Qualifications: High School Diploma or GED equivalency required Projects a friendly, positive, and professional attitude both in person and on the phone Strong collaborating skills, and an ability to work effectively both independently and as part of a team Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive Excellent communication and interpersonal skills Proficient in managing multi-line phone systems Ability to multitask and be flexible about workload and assignments Ability to exercise judgment Knowledge of Microsoft Office products (Email, Word, EXCEL) Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer Salary Description: $13.11 - $18.03 per hour

Full-time Description Greater Nashua Mental Health is looking for a full-time Clinician to join our Emergency Services Team! The Clinician works with a team of professionals - including first responders, healthcare providers, and community-based agencies - to stabilize a psychiatric crisis, avoid hospitalization and/or incarceration, and initiate immediate community-based treatment. The Clinician performs evaluations both in office and in the community including homes, hospitals, community and mobile-based milieus. The Clinician provides therapeutic crisis intervention and stabilization to individuals/families in need, to prevent or reduce potential suicide, serious debilitation, violent behavior and decrease the need for hospitalization. The Clinician applies differential diagnostic skills, provides telephone triage, mental status assessments, communicates with collateral contacts with family supports, extended evaluations, resource screenings, referrals for psychiatric consults, and assessments for appropriate disposition. Duties & Responsibilities: Provides emergency crisis evaluations and all related service delivery requirements for youth, adult and geriatric populations in multiple settings, including hospitals, community-based settings in the region and/or on-site at GNMH locations. Utilizes a variety of Evidenced Based Practices (EBPs) and screening tools for risk assessment and crisis stabilization efforts. Formulates and initiates plan of action independently and/or in consultation with the client, Psychiatrist, Case Manager, and various other staff, as appropriate. Evaluates, conducts treatment planning, and provides support to internal GNMH programs, as it relates to crisis consultation and intervention. Provides assessment, treatment interventions and short-term crisis counseling and case management. Assesses the client's crisis state, immediate needs, and level of urgency, and selects the appropriate mode of intervention in relation to suicide risk, violence potential, current level of coping, mental status, support system, need for medication, crisis housing, brief hospitalization, IEA, or referral for outpatient treatment. Manages the acute phase of clients presenting in behavioral health crisis; assess, triage and refer clients to the appropriate services. Develops and maintain collaborative working relationships with hospital-based staff and other providers in order to effectively serve all clients in crisis. Maintains current working knowledge and use of all related, internal and external resources, policies, procedures, regulatory and compliance requirements necessary to effectively serve clients with quality care in multiple settings and with ever changing program needs. Answers telephone as needed and provides timely, appropriate assessment and determines next steps in support for clients with behavioral health needs. Willingness to transport clients as needed. Requirements Qualifications: Master's Degree in Clinical Mental Health Counseling, Social Work or related field. 1-2 years of related experience. Ability to form rapid rapport and interact with a broad range of clients, including severe and chronic populations. Strong collaborating skills and an ability to work effectively both independently and as part of a team. Must possess a valid driver's license and automobile with liability insurance in the amount required by agency policy Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer Salary Description: $54,438- $78,311

Full-time Description Greater Nashua Mental Health is looking for a full-time Therapist to join our Older Adult Services team! The Therapist provides psychotherapy to a caseload of older adults diagnosed with severe mental illness, with the goal to empower clients to lead full and satisfying lives. Delivers consultation and education to staff, other agencies, and the community. Meets with individuals in a therapy office setting, home, and community. Duties & Responsibilities: Provides individual, group, and family psychotherapy as applicable, as well as case management services, to clients for a percentage of time per week as appropriate for position and as directed by supervisor. Completes all treatment plans, Adult Needs and Strength Assessments (ANSA), and Case Management Care Plans (CMCP) by due date listed in EMR. Completes all Quarterly Reviews within a two-week window of the end date of the quarter being reviewed. Completes all other documentation within 3 business days (with first day being date of service/completion). Communicates professionally and effectively with colleagues, collateral contacts, supervisors, etc. regarding client care. Prepares for and attends meetings, including team meetings. Manages and respond to email, voicemail, etc. in a timely and professional manner. Performs other duties or special projects as required or as assigned Requirements Qualifications: Master's Degree in Counseling, Social Work, or related field Licensed or Licensure eligible in the state of NH Familiarity with community resources Ability to teach effectively Knowledge of and ability to use Microsoft Office products (Word, Outlook, Excel, etc.) Strong collaborating skills and an ability to work effectively both independently and as part of a team Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive Excellent communication and interpersonal skills Excellent organizational and time management skills Ability to manage multiple priorities and be flexible with regard to workload and assignments Ability to exercise sound judgment Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: • Choice of 2 health insurance plans • Health Reimbursement Arrangement • Health Plan Opt Out Benefit • Health Savings Account • Flexible Spending Account • Dental Insurance • Vision Insurance • Group Life and AD&D Insurance • Short and Long Term Disability • Accident & Critical Illness Insurances • 403b Retirement Plan with Agency Match • Employee Assistance Plan • Generous Earned Time Off • Paid Extended Sick Time • 10 Paid Holidays + your birthday! • Bereavement Leave • Tuition Reimbursement • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program Greater Nashua Mental Health is an Equal Opportunity Employer Salary Description: $54,438-$84,584