Patient Access Representative jobs at Greenville Health & Rehab - 94 jobs

Inspire health. Serve with compassion. Be the difference. Receives and interviews patients to collect and verify pertinent demographic and financial data. Verifies insurance and initiates pre-authorization process when required. Collects required payments or makes necessary financial arrangements. Performs all assigned duties in a courteous and professional manner. May perform business office functions. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Interviews patient or other source (in accordance with HIPAA Guidelines) to secure information relative to financial status, demographic data and employment information. Enters accurate information into computer database, accesses Sovera to ensure the most recent insurance card is on file, and scans documents according to departmental guidelines. Follows up for incomplete and missing information. Verifies insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third-party payor. Information obtained through insurance verification must always be documented in the system. Assigns appropriate insurance plan from the third-party database; ensures insurance priorities are correct based on third-party requirements/ COB. Initiates pre-certification process as required according to Departmental Guidelines; obtains signed waiver for cases where pre-certification is required but not yet obtained. Obtains necessary signatures and other information on appropriate forms and documents as required including, but not limited to, Consent Form, Liability Assignment, and Waiver Letter. Receives payments and issues receipts, actively working toward collection goals. Maintains cash funds/verification logs and makes daily deposits according to departmental policies and procedures. Prepares and distributes appropriate reports, documents, and patient identification items as required. This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc. Communicates to patients their estimated financial responsibility. Requests payment prior to or at the time of service. Refers patients who may need extended terms to the Medical Services Payment Program and patients needing financial assistance to appropriate program. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High School diploma or equivalent OR post-high school diploma/highest degree earned Experience - Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Basic computer skills (word processing, spreadsheets, database, data entry) Knowledge of office equipment (fax/copier) Mathematical skills Registration and scheduling experience- Preferred Familiarity with medical terminology- Preferred Work Shift Day (United States of America) Location Richland Facility 7001 Corporate Department 70019236 Patient Access - Richland Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here. Responsible for the patient's initial contact. Register patients in the hospital ADT system, verify benefits, obtain and verify the validity of service request, initiate upfront collections. Ensures that patients are properly identified with ID band. Duties & Responsibilities Register patients in the hospital ADT systems by obtaining accurate demographic and insurance information. Ensure that appropriate forms are signed and scanned into the electronic medical record system. Verify the validity of Outpatient Service Request, if invalid, initiate the necessary steps to obtain a valid order. Verify insurance benefits and eligibility using insurance verification software and/or payer websites. Verify pre-certification is complete, if required. Place ID band on all patients after confirming the two hospital identifiers: patient name and date of birth. Identify any co-pays, deductibles and out-of-pocket amounts, and then initiate up front collections. Notify clinical area by phone, fax or by printing Outpatient Service Request to clinical area that the patient has arrived and completed registration. Qualifications High School diploma or GED. Excellent interpersonal and communication skills. Computer experience. Preferred Qualifications Medical terminology. Registration and/or admitting experience. Benefits* Medical Insurance & Wellness Offerings. Compensation, Retirement & Financial Planning. Free Financial Counseling. Work-Life Balance & Paid Time Off (PTO). Professional Development. For more information, please visit: anmed.org/careers/benefits *Varied benefits packages are available for positions with a 0.6 FTE or higher.

Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here. Responsible for the patient's initial contact. Register patients in the hospital ADT system, verify benefits, obtain and verify the validity of service request, initiate upfront collections. Ensures that patients are properly identified with ID band. Duties & Responsibilities Register patients in the hospital ADT systems by obtaining accurate demographic and insurance information. Ensure that appropriate forms are signed and scanned into the electronic medical record system. Verify the validity of Outpatient Service Request, if invalid, initiate the necessary steps to obtain a valid order. Verify insurance benefits and eligibility using insurance verification software and/or payer websites. Verify pre-certification is complete, if required. Place ID band on all patients after confirming the two hospital identifiers: patient name and date of birth. Identify any co-pays, deductibles and out-of-pocket amounts, and then initiate up front collections. Notify clinical area by phone, fax or by printing Outpatient Service Request to clinical area that the patient has arrived and completed registration. Qualifications High School diploma or GED. Excellent interpersonal and communication skills. Computer experience. Preferred Qualifications * Medical terminology. * Registration and/or admitting experience. Benefits* Medical Insurance & Wellness Offerings. Compensation, Retirement & Financial Planning. Free Financial Counseling. Work-Life Balance & Paid Time Off (PTO). Professional Development. For more information, please visit: anmed.org/careers/benefits Varied benefits packages are available for positions with a 0.6 FTE or higher.

Register outpatients to include pre-registration by telephone accurately and efficiently. Collects co-pays, deductibles and co-insurance deposits and accurately write receipts for payments. Ensures that all information necessary for accurate billing and reimbursement is entered into the system accurately. Communicates with patients and/or guests in a professional manner. Qualifications: High School diploma or GED with basic general office skills and computer word processing experience. Health care experience preferred with strong typing skills. Good interpersonal and communication skills required.

Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here. Duties & Responsibilities Serves as liaison between the practice, patient, surgery scheduling and other various hospital departments. Helps to facilitate medical record requests from patients, attorneys, and insurance companies. Qualifications Minimum education: must be a high school graduate or possess a GED. Use of typing, computer and other office skills in everyday job performance; one to two years' previous experience in a medical practice or medical setting, billing, filing, typing, preferred. Reimbursement of third-party carriers and other insurance knowledge also desired Knowledge of medical terminology, CPT and ICD-9 coding Benefits* Medical Insurance & Wellness Offerings Compensation, Retirement & Financial Planning Free Financial Counseling Work-Life Balance & Paid Time Off (PTO) Professional Development For more information, please visit: anmed.org/careers/benefits *Varied benefits packages are available to employees in positions with a 0.6 FTE or higher.

Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here. Duties & Responsibilities * Serves as liaison between the practice, patient, surgery scheduling and other various hospital departments. * Helps to facilitate medical record requests from patients, attorneys, and insurance companies. Qualifications * Minimum education: must be a high school graduate or possess a GED. * Use of typing, computer and other office skills in everyday job performance; one to two years' previous experience in a medical practice or medical setting, billing, filing, typing, preferred. * Reimbursement of third-party carriers and other insurance knowledge also desired Knowledge of medical terminology, CPT and ICD-9 coding Benefits* * Medical Insurance & Wellness Offerings * Compensation, Retirement & Financial Planning * Free Financial Counseling * Work-Life Balance & Paid Time Off (PTO) * Professional Development * For more information, please visit: anmed.org/careers/benefits * Varied benefits packages are available to employees in positions with a 0.6 FTE or higher.

Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here. Duties & Responsibilities Greet the public, answer the telephone, check in/register patients, check out/schedule follow-up appointments and collect payments. Maintain accurate and up-to-date patient information. Maintains copies and files of patient records and charts. Qualifications Minimum education: must be a high school graduate or possess a GED. Good interpersonal skills and communication skills General office skills Preferred Qualifications Medical office experience Medical terminology and insurance experience Efficiency in using internet/email, EHR and data entry Benefits* Medical Insurance & Wellness Offerings Compensation, Retirement & Financial Planning Free Financial Counseling Work-Life Balance & Paid Time Off (PTO) Professional Development For more information, please visit: anmed.org/careers/benefits *Varied benefits packages are available to employees in positions with a 0.6 FTE or higher.

Job Requirements The Patient Access Representative position receives, coordinates and implements the initial patient experience by providing critical functions essential to ensuring proper clinical treatment, billing and reimbursement, patient satisfaction as well as efficient and accurate handling of the patient registration process. Minimum Requirements Education * High School diploma or equivalency Experience * One-year experience in healthcare access, customer service, and/or financial setting License/Registration/Certifications * N/A Preferred Requirements Preferred Education * Associates degree Preferred Experience * Three years of experience in healthcare access, customer service, and/or financial setting Preferred License/Registration/Certifications * N/A Core Job Responsibilities * Accurately completes a quality registration in the HIS system that maintains the integrity of demographic and financial information required for clinical and billing functions for every patient encounter * Responsible for utilization of time and management of work processes to ensure organizational and departmental expectations are met * Verification and review of insurance benefits and financial clearance for all payors at each encounter * Works in conjunction with the Centralized Referral Center to ensure prior authorizations have been obtained * Research and resolve all registration occurrences for demographic, clinical and insurance accuracy * Understands and adheres to state and federal regulations and system policies regarding compliance, integrity and ethical registration practices * Accurately complete patient estimate letter and attempt cash collection when applicable and process patient payments for account posting * Responsible for practicing AIDET in all customer/patient related encounters * Reviews and ensures that all medical orders are compliant and meet government and hospital guidelines as well as clinical protocols * Completes clinical screening for specified modalities to ensure patient safety * Ensures proper utilization of computer systems to facilitate efficient and effective workflow processes * Ability to obtain insurance eligibility and benefit information from payors via phone, RTE, or web in order to provide patient with estimated responsibility for services requested or rendered * Maintain an accurate cash drawer and functions related to cash drawer reconciliation and deposit * Performs other duties assigned by department supervisor or manager

Job Requirements The Patient Access Representative position receives, coordinates, and implements the initial patient experience by providing critical functions essential to ensuring proper clinical treatment, billing and reimbursement, patient satisfaction as well as efficient and accurate handling of the patient registration process. Minimum Requirements Education * High School Diploma or Equivalent Experience * Minimum 1-year experience in healthcare access, customer service, office and/or financial setting License/Registration/Certifications * N/A Preferred Requirements Preferred Education * Associate's Degree Preferred Experience * Minimum 3- years' experience in healthcare access, customer service, office and/or financial setting Preferred License/Registration/Certifications * N/A Core Job Responsibilities * Accurately completes a quality registration in the HIS system that maintains the integrity of demographic and financial information required for clinical and billing functions for every patient encounter * Responsible for utilization of time and management of work processes to ensure organizational and departmental expectations are met * Verification and review of insurance benefits and financial clearance for all payors at each encounter * Works in conjunction with the Centralized Referral Center to ensure prior authorizations have been obtained * Research and resolve all registration occurrences for demographic, clinical and insurance accuracy * Understands and adheres to state and federal regulations and system policies regarding compliance, integrity, and ethical registration practices * Accurately complete patient estimate letter and attempt cash collection when applicable and process patient payments for account posting * Responsible for practicing AIDET in all customer/patient related encounters * Reviews and ensures that all medical orders are compliant and meet government and hospital guidelines as well as clinical protocols * Completes clinical screening for specified modalities to ensure patient safety * Ensures proper utilization of computer systems to facilitate efficient and effective workflow processes * Performs other duties assigned by department supervisor or manager * Ability to obtain insurance eligibility and benefit information from payors via phone, RTE, or web in order to provide patient with estimated responsibility for services requested or rendered * Maintain an accurate cash drawer and functions related to cash drawer reconciliation and deposit * Excellent typing/keyboarding skills with a high degree of accuracy in inputting data * Ensures proper utilization of computer systems to facilitate efficient and effective workflow processes * Must possess excellent oral and written communication skills * Ability to complete detailed oriented work * Must possess a positive attitude and work well as part of a team as well as independently * Ability to maintain confidentiality and handle sensitive information * Perform other duties as assigned

Job Requirements Create a Smooth Start to Exceptional Heart Care - Join Spartanburg Regional! Are you passionate about delivering amazing patient experiences from the very first interaction? Spartanburg Regional Healthcare System is looking for a Patient Access Specialist to support our Outpatient Heart and Vascular Lab, ensuring patients receive efficient, accurate, and compassionate service during some of their most critical moments. About Spartanburg Regional Healthcare System Spartanburg Regional Healthcare System (SRHS) is a nationally recognized, locally focused health system serving Upstate South Carolina and surrounding communities. With multiple hospitals, physician practices, and specialty services, SRHS is committed to delivering exceptional, compassionate care. Our Outpatient Heart and Vascular Lab plays a vital role in saving lives and improving cardiovascular health, and the patient access team is essential to creating a seamless, supportive experience. Position Overview As a Patient Access Specialist for the Outpatient Heart and Vascular Lab, you will be the first point of contact for patients and families, performing essential functions that ensure accuracy in registration, insurance verification, billing, and patient safety. This role requires strong attention to detail, excellent communication skills, and the ability to navigate clinical and financial processes with confidence and compassion. What You Will Do * Complete comprehensive pre‑registration for sensitive cardiac procedures * Perform accurate patient registration and maintain integrity of demographic and financial data * Interpret and verify medical orders according to guidelines and clinical protocols * Conduct clinical screening for specified modalities to ensure patient safety * Obtain insurance eligibility and benefits to provide accurate cost estimates * Ensure all claim edits are correct for clean billing and reimbursement * Partner with referral and authorization teams to secure required approvals * Process and post patient payments, reconcile cash drawers, and manage deposits * Serve as a liaison across departments to support seamless patient flow * Assist with onboarding, cross‑training, and team development * Provide exceptional customer service using AIDET standards * Perform additional duties as assigned by leadership Minimum Requirements * Education: High school diploma or equivalency * Experience: * 3+ years in healthcare access and/or customer service * Strong understanding of insurance benefits and financial analysis * Working knowledge of CPT, HCPCS, and ICD‑10 coding * Solid Microsoft Office skills (Excel and Word required) Preferred Qualifications * Associate or bachelor's degree in Business or Healthcare * 4+ years experience in healthcare access or customer service * At least one year working in a financial environment * CHAA or CMIS certification Why Join Us? * Work in a life‑saving cardiac environment where accuracy and compassion matter * Collaborate with a highly skilled, supportive team * Contribute directly to patient experience and clinical success outcomes * Grow your career in a reputable, mission‑driven healthcare system Apply today and help us deliver exceptional care from the very first patient touchpoint at Spartanburg Regional Healthcare System!

Job Requirements The Patient Engagement Center is a fast-paced environment providing nurse triage to patients and handling a wide variety of patient and customer interactions and request for services through inbound and outbound calls. The Patient Engagement Center also assists Marketing with projects to shift payor mix and drive new business into the organization. Minimum Requirements Education * High School Graduate Experience * Skills in use of personal computer for word processing and database applications. * Strong typing skills 40wpm. License/Registration/Certifications * N/A Preferred Requirements Preferred Education * N/A Preferred Experience * Two years recent hospital or medical experience preferred. * Working knowledge of MS Outlook, Word and Excel preferred. * Three years customer service experience with strong interpersonal skills preferred. * Call Center experience preferred. Preferred License/Registration/Certifications * N/A Core Job Responsibilities * Manage large amounts of inbound and outbound calls accurately and efficiently. Collects information and responds to inquiries/questions from callers, physicians, hospital personnel and community service contracts in a professional and compassionate manner. * Strives for one-call resolution by identifying customers' needs, clarifying information, researching out issues, providing solutions and/or alternatives and routing calls appropriately. Notifies appropriate personnel if follow up is required. * Conduct telephonic outreaches for pre-screening high priority referrals that are time sensitive and self-referred potential clients of AccessHealth. Independently determine eligibility for AccessHealth via calculations using client financial information and the federal poverty guidelines. Accurately completes documentation in CareScope EMR. Provides alternate community resources to individuals who do not meet the qualifications for AccessHealth. * Collects patient information for Regional Nurse On-Call and routes appropriately in EMR. Able to recognize keywords from callers to identify potential emergency situations and takes appropriate action in escalating the call to improve clinical outcomes. Appropriately follows directives as given by supervisor and/or Registered Nurse. * Familiar with the general functionality and setup of MyChart patient portal to assist and educate patients in navigating through MyChart. Understanding when to escalate issues with individual MyChart accounts that require further attention from Coordinator and/or Epic team. * Appropriately and compassionately handle family/friends regarding death notifications for a patient of Home Health or Hospice. Successfully notifies on-call nurse for Home Health and Hospice for patients/family members. * Works in conjunction with the Marketing department to execute and achieve desired outcomes/goals for various CRM campaigns. Seize opportunities to educate callers on these various campaigns. * Appropriately answers the Patient Help Line and Comment Line regarding patient and/or family issues/concerns/complaints; collects data, enters in EMR and routes to Guest Services for follow up or immediately notifies appropriate hospital personnel to resolve inpatient issues/concerns/complaints. * Responsible for entering hourly updates regarding ED Wait Times in system that displays information on billboards throughout the community. * Appropriately recognizes the need for interpreting services for non-English speaking patients. Identifies the caller's preferred language and effectively utilizes the telephonic language line interpreting service to ensure that callers are provided information in a caring and consistent manner. This type of effective communication between patients and the health care organization is vital to achieving access to quality care and ensuring good health outcomes. * Responsible for paging physicians, nurses and other hospital personnel appropriately following after-hours protocols and on-call schedules. * Completes telephone encounters for patients by entering phone notes, medication refill requests and/or scheduling office appointments in EMR and routes encounters as appropriate. Provides appointment and general information within specified departmental guidelines. * Completes new patient requests forms and emails to appropriate physician offices. * Participate in community-wide efforts to promote health and wellness through education and screenings. * As requested, assists in short-term and long-term special projects as assigned by hospital administration. * Serves as the front desk for Immediate Care Center physician practices 24/7. Answer caller's questions and provide other information, as requested, to provide patient-focused service and a positive impression of the organization. * Works directly with patients in setting up and scheduling Clockwise MD appointments for Immediate Care Center practices. * Serves as the front desk and answering service for multiple Medical Group of the Carolinas physician network practices after-hours and on weekends. * Reviews and ensures that all medical orders are compliant and meet government and hospital guidelines as well as clinical protocols. Assists with entering orders from an established protocol. * Assists with entering, editing, and finalizing specified lab results that have been viewed by a Registered Nurse. Responsible for scanning and attaching documents to an existing order. * Assists with maintaining metrics for reporting. * Updates and maintains information in department data applications. * Familiar with mail merge in Word to print and mail out bulk letters. * Email HIPAA information via encryption to ensure patient privacy and to meet government and hospital guidelines. * Assists Registered Nurses; identifies and communicates issues/concerns to supervisor as appropriate and in a timely manner. * Ability to adapt to work that mandates frequent shifts in direction. * Ability to quickly learn and implement new processes and protocols for new service lines and projects. * Ability to adapt to changing workflow processes to meet the needs and goals of the organization. * Shows respect and sensitivity for cultural differences among customers and co-workers. * Clear understanding of departmental process flows, high level of customer service, and the ability to learn software technology required to support the staff and clients. * Must be able to use Microsoft Office. Able to learn and utilize Excel spreadsheets. Ability to learn and proficiently utilize two separate EMR software systems. * Excellent keyboarding/typing skills with a high degree of accuracy in inputting data. * Always maintains positive relationships and collaboration with all healthcare team members across the spectrum. * Must be able to prioritize. * Assist with the promotion of patient care access, delivery of care and follow up care. * Ability to maintain confidentiality and handle sensitive information. * Must possess a positive attitude and work well as part of a team and independently. * Performs other duties as assigned by supervisor.

Job Requirements The Patient Access Representative position receives, coordinates and implements the initial patient experience by providing critical functions essential to ensuring proper clinical treatment, billing and reimbursement, patient satisfaction as well as efficient and accurate handling of the patient registration process. Minimum Requirements Education * High School diploma or equivalency Experience * One-year experience in healthcare access, customer service, and/or financial setting License/Registration/Certifications * N/A Preferred Requirements Preferred Education * Associates degree Preferred Experience * Three years of experience in healthcare access, customer service, and/or financial setting Preferred License/Registration/Certifications * N/A Core Job Responsibilities * Accurately completes a quality registration in the HIS system that maintains the integrity of demographic and financial information required for clinical and billing functions for every patient encounter * Responsible for utilization of time and management of work processes to ensure organizational and departmental expectations are met * Verification and review of insurance benefits and financial clearance for all payors at each encounter * Works in conjunction with the Centralized Referral Center to ensure prior authorizations have been obtained * Research and resolve all registration occurrences for demographic, clinical and insurance accuracy * Understands and adheres to state and federal regulations and system policies regarding compliance, integrity and ethical registration practices * Accurately complete patient estimate letter and attempt cash collection when applicable and process patient payments for account posting * Responsible for practicing AIDET in all customer/patient related encounters * Reviews and ensures that all medical orders are compliant and meet government and hospital guidelines as well as clinical protocols * Completes clinical screening for specified modalities to ensure patient safety * Ensures proper utilization of computer systems to facilitate efficient and effective workflow processes * Ability to obtain insurance eligibility and benefit information from payors via phone, RTE, or web in order to provide patient with estimated responsibility for services requested or rendered * Maintain an accurate cash drawer and functions related to cash drawer reconciliation and deposit * Performs other duties assigned by department supervisor or manager

Job Requirements This position is responsible for supporting the Manager/Director in the development, implementation, and adherence to all activities, policies, and procedures for business of applicable departments. This position is responsible for direct supervision of patient account, coding, and access staff. Ensures daily functions of charge capture, coding, export, review, edits, and eligibility are complete and accurate to maintain revenue integrity and compliance. This position should set the standard for excellence in work ethics and expect no less from staff members. This position is responsible for the effective relationship and performance accountability of specific areas of responsibility in the department. This position is responsible for measurement of strategic department goals in relation to expected performance measures. Development of proper reporting methods to evaluate and improve staff productivity will be a function of this position. This position should also have strong leadership and management skills and function well in a team environment. Handles employee complaints, grievances and provides resolutions as appropriate. This position reports directly to the Manager and maintains close and effective working relationships with Department Director, other manager (s), supervisors, and staff members in the department to promote efficient workflow. Minimum Requirements Education * High School diploma or equivalency Experience * Five or greater years of experience in healthcare access, customer service, office and /or financial setting * Or two or greater years of experience as Patient Access Specialist * Or two or greater years of experience in a leadership position License/Registration/Certifications * Certified Healthcare Access Associate (CHAA) (within three years of job classification change) Preferred Requirements Preferred Education * Associates or bachelor's degree in business or healthcare related field. Preferred Experience * Minimum three years of experience as Patient Access Specialist * Or minimum three years of experience in a leadership position

Job Requirements The Patient Access Specialist position receives, coordinates and implements the initial patient experience by providing critical functions essential to ensuring proper clinical treatment, billing and reimbursement, patient satisfaction as well as efficient and accurate handling of the patient registration process. Minimum Requirements Education High School diploma or equivalency Experience * Minimum three years' experience in healthcare access and/or customer service * Emphasis on financial analysis of insurance benefits for up front collections * Focused knowledge with CPT, HCPCS and ICD-10 codes * Excellent understanding of insurance and medical terminology * Solid Microsoft Office skills required with a focus on Excel and Word License/Registration/Certifications * N/A Preferred Requirements Preferred Education * Associates or bachelor's degree in Business or Healthcare related field Preferred Experience * Minimum four + years - experience in healthcare access, customer service * Minimum one-year experience in a financial environment Preferred License/Registration/Certifications * Certified Healthcare Access Associate (CHAA) or Certified Medical Insurance Specialist (CMIS) Core Job Responsibilities * Assists with Onboarding of new associates * Cross training of current associates * Comprehensive Pre-Registration process for specified departments/modalities due to sensitive nature of patient clinical and/or financial needs and complication of required processes * Accurately completes a quality registration in the HIS system that maintains the integrity of demographic and financial information required for clinical and billing functions for every patient encounter * Understands and adheres to state and federal regulations and system policies regarding compliance, integrity and ethical registration practices. * Reviews and ensures that all medical orders are compliant and meet government and hospital guidelines as well as clinical protocols * Completes clinical screening for specified modalities to ensure patient safety * Ability to obtain insurance eligibility and benefit information from payors via phone, RTE, or web in order to provide patient with estimated responsibility for services requested or rendered * Responsible for all patient and claim edits for accuracy and compliance with all government and commercial carriers to ensure a clean claim submission * Works as a liaison with Centralized Referral Center or assigned entity to ensure prior-authorizations have been obtained to secure payment and prevent denials * Complete and/or process patient payments for account posting accuracy * Maintain an accurate cash drawer and functions related to cash drawer reconciliation and deposit * Responsible for practicing AIDET and all customer/patient related encounters * Performs other duties assigned by department supervisor or manager

Job Requirements The Patient Access Representative position receives, coordinates and implements the initial patient experience by providing critical functions essential to ensuring proper clinical treatment, billing and reimbursement, patient satisfaction as well as efficient and accurate handling of the patient registration process. Minimum Requirements Education * High School diploma or equivalency Experience * One-year experience in healthcare access, customer service, and/or financial setting License/Registration/Certifications * N/A Preferred Requirements Preferred Education * Associates degree Preferred Experience * Three years of experience in healthcare access, customer service, and/or financial setting Preferred License/Registration/Certifications * N/A Core Job Responsibilities * Accurately completes a quality registration in the HIS system that maintains the integrity of demographic and financial information required for clinical and billing functions for every patient encounter * Responsible for utilization of time and management of work processes to ensure organizational and departmental expectations are met * Verification and review of insurance benefits and financial clearance for all payors at each encounter * Works in conjunction with the Centralized Referral Center to ensure prior authorizations have been obtained * Research and resolve all registration occurrences for demographic, clinical and insurance accuracy * Understands and adheres to state and federal regulations and system policies regarding compliance, integrity and ethical registration practices * Accurately complete patient estimate letter and attempt cash collection when applicable and process patient payments for account posting * Responsible for practicing AIDET in all customer/patient related encounters * Reviews and ensures that all medical orders are compliant and meet government and hospital guidelines as well as clinical protocols * Completes clinical screening for specified modalities to ensure patient safety * Ensures proper utilization of computer systems to facilitate efficient and effective workflow processes * Ability to obtain insurance eligibility and benefit information from payors via phone, RTE, or web in order to provide patient with estimated responsibility for services requested or rendered * Maintain an accurate cash drawer and functions related to cash drawer reconciliation and deposit * Performs other duties assigned by department supervisor or manager

Job Requirements The Patient Access Representative position receives, coordinates and implements the initial patient experience by providing critical functions essential to ensuring proper clinical treatment, billing and reimbursement, patient satisfaction as well as efficient and accurate handling of the patient registration process. Minimum Requirements Education * High School diploma or equivalency Experience * One-year experience in healthcare access, customer service, and/or financial setting License/Registration/Certifications * N/A Preferred Requirements Preferred Education * Associates degree Preferred Experience * Three years of experience in healthcare access, customer service, and/or financial setting * Bilingual preferred. Preferred License/Registration/Certifications * N/A Core Job Responsibilities * Accurately completes a quality registration in the HIS system that maintains the integrity of demographic and financial information required for clinical and billing functions for every patient encounter * Responsible for utilization of time and management of work processes to ensure organizational and departmental expectations are met * Verification and review of insurance benefits and financial clearance for all payors at each encounter * Works in conjunction with the Centralized Referral Center to ensure prior authorizations have been obtained * Research and resolve all registration occurrences for demographic, clinical and insurance accuracy * Understands and adheres to state and federal regulations and system policies regarding compliance, integrity and ethical registration practices * Accurately complete patient estimate letter and attempt cash collection when applicable and process patient payments for account posting * Responsible for practicing AIDET in all customer/patient related encounters * Reviews and ensures that all medical orders are compliant and meet government and hospital guidelines as well as clinical protocols * Completes clinical screening for specified modalities to ensure patient safety * Ensures proper utilization of computer systems to facilitate efficient and effective workflow processes * Ability to obtain insurance eligibility and benefit information from payors via phone, RTE, or web in order to provide patient with estimated responsibility for services requested or rendered * Maintain an accurate cash drawer and functions related to cash drawer reconciliation and deposit * Performs other duties assigned by department supervisor or manager

Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here. Responsible for the patient's initial contact. Register patients in the hospital ADT system, verify benefits, obtain and verify the validity of service request, initiate upfront collections. Ensures that patients are properly identified with ID band. Duties & Responsibilities * Register patients in the hospital ADT systems by obtaining accurate demographic and insurance information. * Ensure that appropriate forms are signed and scanned into the electronic medical record system. * Verify the validity of Outpatient Service Request, if invalid, initiate the necessary steps to obtain a valid order. * Verify insurance benefits and eligibility using insurance verification software and/or payer websites. * Verify pre-certification is complete, if required. * Place ID band on all patients after confirming the two hospital identifiers: patient name and date of birth. * Identify any co-pays, deductibles and out-of-pocket amounts, and then initiate up front collections. * Notify clinical area by phone, fax or by printing Outpatient Service Request to clinical area that the patient has arrived and completed registration. Qualifications * High School diploma or GED. * Excellent interpersonal and communication skills. * Computer experience. Preferred Qualifications * Medical terminology. * Registration and/or admitting experience. Benefits* * Medical Insurance & Wellness Offerings. * Compensation, Retirement & Financial Planning. * Free Financial Counseling. * Work-Life Balance & Paid Time Off (PTO). * Professional Development. * For more information, please visit: anmed.org/careers/benefits * Varied benefits packages are available for positions with a 0.6 FTE or higher.

Register outpatients to include pre-registration by telephone accurately and efficiently. Collects co-pays, deductibles and co-insurance deposits and accurately write receipts for payments. Ensures that all information necessary for accurate billing and reimbursement is entered into the system accurately. Communicates with patients and/or guests in a professional manner. Qualifications: High School diploma or GED with basic general office skills and computer word processing experience. Health care experience preferred with strong typing skills. Good interpersonal and communication skills required.

Inspire health. Serve with compassion. Be the difference. Provides support in daily administrative operations. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements. Reassigns employees as necessary to cover required workload Resolves routine problems in business office. Oversees sorting and prioritizing of incoming mail Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction. Responsible for payroll documentation and processing Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to management for approval. Maintains adequate levels of office supplies. Conducts orientation and in-service training for support staff. May maintain petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement. May assist in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Qualifications Education - High School diploma or equivalent Experience - Two (2) years related experience In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Basic computer skills Data entry skills Knowledge of office equipment Mathematical skills Work Shift Day (United States of America) Location Seneca Medical Associates Facility 1080 Seneca Medical Associates Department 10806820 Rural Health Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.