OTI Support Technician (On-Site)
Weldon, NC jobs
Purpose
This role is responsible for the Operational Technology Infrastructure (OTI) at Roseburg plant sites. The successful candidate will collaborate and innovate with customers and virtual team members to develop and implement network, server and client systems in support of the plant's manufacturing efforts. The reliability and performance of that infrastructure directly impacts the success of the mill. The OTI Support Technician will provide front line infrastructure support. The role is an on-site position that focuses to support end users, manage all OT related infrastructure at the mills, and provide effective OT systems to maintain manufacturing production targets for the facility.
Key Responsibilities
Follow all health and safety policies and programs
Maintain and troubleshoot site operations technology infrastructure, including servers, networking equipment, PLCs, HMIs, and other control system components
Provide technical support of site operations technology infrastructure
Implement improvements in systems capabilities that will increase the ability to meet customer requirements, including safe and reliable operations, and improve business competitiveness
As a member of a virtual team that spans all Roseburg locations in the US and Canada, work closely with the operations technology group on adherence to standards and participate in training as required
Develop and maintain documentation, and provide training for plant personnel on the manufacturing network system and components
Work with corporate IT staff and plant staff to support capital improvement projects as assigned
Perform other duties as assigned
Models company core values
Required Qualifications
Five (5) years of experience in administration of Windows workstations and servers
Associate's degree in Computer Science, Information Technology, Electrical or Mechanical Engineering or equivalent combination of education and/or experience
Demonstrated safety focus
Network skills: Route, Switch, Firewall/Security, Wireless, Circuit Management, VPN, general infrastructure, etc. (Cisco/Meraki)
Facilitation and problem-solving skills and the ability to learn new technologies in a fast-paced environment
Must be able to be on call for 24/7 manufacturing operations, including nights, weekends and holidays as required
Preferred Qualifications
Bachelor's degree (or higher) in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experience
Experience interfacing with or supporting infrastructure needs of a process-control environment
Experience with VMWare vSphere and VMWare Horizon and Wonderware Controls software
PLC Programming Experience/Allen Bradley
About Roseburg Forest Products
Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations.
At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals value safety, integrity, and excellence in all we do. From the mill to the forest to the office, you'll find opportunities to grow and contribute to a company that cares for people, communities, and the environment.
Learn more about who we are and what we do at *****************
Benefits at Roseburg
Roseburg offers a comprehensive and competitive benefits package to support the health, financial security, and well-being of our team members and their families. Key benefits include:
Bonus opportunities based on company and individual performance
401(k) with up to 4% company match and 3% automatic company contribution
Vacation starting at 3 weeks and 11 paid holidays per year
Company-sponsored medical, dental, and vision insurance
Company-paid life, AD&D, and long-term disability insurance options
Mental health benefits for the entire family, including 8 free annual sessions per person
Wellness programs and incentives, including biometric screenings & wellness challenges
Paid time away from work for illness or injury, as well as paid parental bonding time
Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options
Company match for charitable contributions
Education assistance and professional development support
Financial and retirement counseling
Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more!
AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS
Information Technology Support Specialist
Plano, TX jobs
IT Support Specialist (Full-Time, Onsite 4 Days / Remote 1 Day)
Schedule: 4 days onsite, 1 remote
Employment Type: Direct Hire - Client disclosed during screening
Compensation: $70,000 annually + full benefits
About the Role
We're looking for an IT Support Specialist who enjoys
hands-on problem solving
and thrives in a fast-moving, field-oriented environment. This is a highly visible role supporting active job sites, field crews, office staff, and a variety of technology across the organization. If you prefer real troubleshooting over queue-based ticket grinding, this is the kind of place where you'll make an immediate impact. You'll own issues from start to finish, work closely with teams on the ground, and keep the technical environment healthy, reliable, and efficient.
What You'll Do
Take full ownership of support issues from identification through resolution
Deliver excellent customer service with clear and confident communication
Install and configure computer hardware, software, systems, networks, printers, and related equipment
Diagnose and resolve technical issues across desktops, laptops, mobile devices, and network-connected systems
Perform routine maintenance and support scheduled upgrade cycles
Set up accounts, access permissions, and user configurations
Troubleshoot hardware, software, and basic networking problems
Repair equipment and replace components as needed
Maintain accurate inventory records for IT assets, equipment, and supplies
Coordinate with internal teams on escalations and complex issues
Ensure proper documentation and closure of all support activities
Assist with any additional IT-related tasks as assigned
Minimal after-hours work may occasionally be required
What You Bring
Strong troubleshooting and diagnostic skills
Experience supporting users in fast-paced, hands-on environments
Ability to communicate directly and professionally with diverse teams, including field crews and site personnel
Comfort working around active job sites and adapting to shifting priorities
Proven ability to work independently and take initiative
Familiarity with hardware repair, imaging, account setup, and common support tools
Ability to lift up to 50 lbs when working with equipment
Why This Role Stands Out
Direct influence and ownership-your work directly keeps the operation running
No massive call center queue or micromanagement
A tight-knit environment where practical problem solving is valued
A stable schedule with a balanced onsite/remote setup
Competitive pay for the level of autonomy and impact
How to Apply
If you're someone who enjoys variety, independence, and supporting teams that rely on technology to keep work moving, we'd love to hear from you.
Apply to this posting with your resume.
IT Support Technician
La Vergne, TN jobs
Duration: 12 Months Contract
Pay rate: $30/hr. on w2 without benefits
Shift times - Second shift hours: 4:30 pm - 1:00 am - OT: 4:30 pm - 2:30 am
Third Shift is M-F; 12.00 am to 07.00am
Job Description:
Our customer is seeking skilled NVIDIA server support technicians to join its team. You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment.
Key Responsibilities:Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability.
Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components.
Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity.
Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability.
System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments.
Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network.
Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues.
Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure.
Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling.
Required Skills and Qualifications:Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience.
Proven experience working with NVIDIA servers or similar high-performance computing hardware.
Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems.
Familiarity with server operating systems (Linux, Windows Server) and server management tools.
Experience with server virtualization, data center management, and cloud-based environments.
Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.).
Proficiency with server diagnostics tools and hardware monitoring software.
Excellent troubleshooting and problem-solving skills with attention to detail.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel.
Preferred Qualifications:Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies.
Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments.
Knowledge of server management frameworks like IPMI, iLO, or similar.
IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus.
Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure.
Additional Information:
Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly.
Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities.
The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises.
The ideal candidate must demonstrate a high level of professionalism and have a positive and outgoing attitude. They should also be collaborative and thrive in a team-oriented environment
Global Services Tech Senior
Advance, NC jobs
Global Tech Services Engineering Senior
Build Your Career with Ashley
Join The #1 Furniture Company-Join The #1 Furniture Brand
Ashley Furniture Industries Inc. is the largest furniture manufacturer in the world. Established in 1945, Ashley offers one of the industry's broadest product assortments to retail partners in 123 countries.
Our IT team combines a skilled workforce, implements the most advanced equipment available, and incredible desire to support one of the most agile manufacturing and distribution operations in the industry!
Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business.
Apply today and find your home at Ashley!
Title: Global Tech Services Engineering Senior
Location: Onsite - Advance, NC
What Will You Do?
As a Global Tech Services Senior, you will serve as a technical expert individual contributor, directly executing and advancing our enterprise Global Tech Services management initiatives while collaborating with team members. This dynamic role requires deep technical expertise, focusing on implementing complex technical solutions and providing technical guidance to team members. You will work hands-on with complex systems, contributing significantly to code development, system architecture, and technical implementation while ensuring your work aligns with team objectives.
Your hands-on responsibilities include developing PowerShell scripts, engineering deployment solutions, and implementing advanced configurations across our MECM infrastructure and MDM platforms. While coordinating with team members and stakeholders, you'll maintain a primary focus on technical execution, solution architecture, and complex problem-solving. The position emphasizes strong technical contributions, including code development, technical documentation, and direct execution of challenging projects.
As a technical lead, you'll work extensively on operating system imaging, application packaging, and security implementations across multiple platforms (Windows, mac OS, Linux, iOS, Android). Your expertise in Microsoft Exchange, MECM, and various MDM solutions (Intune, Kanji, SOTI, Knox) will enable you to both execute complex technical solutions and provide guidance to team members. This role emphasizes maintaining advanced technical proficiency while sharing knowledge and promoting technical excellence through hands-on examples.
Primary Responsibilities:
Technical Leadership
Contribute as a technical SME for MECM administration
Execute strategic initiatives for the engineering team
Implement continuous improvements for Global Tech Services
Collaborate with vendors and stakeholders
Technical Execution
Configure and maintain MECM infrastructure, including system upgrades and migrations
Execute comprehensive software deployment strategies through Software Center
Develop application packaging, testing, and deployment processes
Implement system security, compliance, and patch management
Monitor and optimize system health and performance
Support a Microsoft Exchange environment
Develop and maintain cross-platform imaging solutions
Software Deployment & Package Management
Design and execute software deployment packages
Configure and optimize Software Center functionality and user experience
Implement packaging standards and quality control procedures
Create and maintain Windows application packaging
Develop PowerShell automation scripts
Execute deployment configurations and schedules
Implement testing protocols and validation procedures
Operations & Security
Implement security baselines and compliance standards
Support disaster recovery and business continuity planning
Create and maintain system documentation and standard operating procedures
Monitor and report on system metrics and KPIs
Execute device patching management
Configure mobile device management solutions
Technical Leadership Responsibilities:
Microsoft Endpoint Configuration Manager (MECM/SCCM) enterprise administration
Advanced Windows Server and Active Directory management
Device Patching Management:
Enterprise-wide patch deployment strategies
Vulnerability assessment and remediation
Compliance reporting and monitoring
Update ring management
Testing and validation procedures
Operating System Image Development & Engineering:
Windows OS platforms
mac OS environments
Linux distributions
Android tablet configurations
iOS device configurations
Mobile Device Management (MDM) Solutions:
Microsoft Intune
Kanji
SOTI MobiControl
Apple Business Manager
Samsung Knox
Microsoft Exchange Administration:
Server configuration and maintenance
Security and compliance management
Mail flow management
User administration
Hybrid deployment expertise
Advanced Windows Application Packaging:
Complex application packaging and testing
Advanced PowerShell script development
Custom deployment solutions
Application compatibility testing
Package troubleshooting and remediation
What Do You Need?
Bachelor's degree in Computer Science, Information Technology, or related field preferred
5+ years of hands-on IT operations experience
Strong technical mentorship skills with proven experience guiding technical team members
Knowledge of IT infrastructure, security protocols, and best practices
Excellence in technical project execution and resource utilization
Advanced analytical and problem-solving capabilities
Outstanding communication and cross-functional collaboration skills
Experience with IT service delivery and ITIL frameworks
Demonstrated ability to lead by technical example and serve as a subject matter expert
Track record of successful complex technical implementations and solutions delivery
Ability to travel domestically as needed
Flexibility to work extended hours when required
Strong commitment to ethics, integrity, and trust
Field Service Maintenance Technician
Greensboro, NC jobs
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.
· Independently performs maintenance as per industry standards.
· Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data.
· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
· Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry.
· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Extensive travel required. (Local, National). Applicants can live anywhere within the Continental U.S
Desirable KSAs:
· Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment.
· Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Auto-ApplyField Service Maintenance Technician
Burlington, NC jobs
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.
· Independently performs maintenance as per industry standards.
· Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data.
· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
· Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry.
· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Extensive travel required. (Local, National). Applicants can live anywhere within the Continental U.S
Desirable KSAs:
· Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment.
· Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Auto-ApplyField Service Maintenance Technician
Winston-Salem, NC jobs
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.
· Independently performs maintenance as per industry standards.
· Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data.
· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
· Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry.
· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Extensive travel required. (Local, National). Applicants can live anywhere within the Continental U.S
Desirable KSAs:
· Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment.
· Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Auto-ApplyField Service Maintenance Technician (Regional Travel)
Charlotte, NC jobs
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs competent break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to determine root cause of problem; dismantling devices to gain access to and remove defective parts; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; and performing troubleshooting and repair of electrical circuitry and mechanical systems.
· Identifies parts, supplies and repair items as necessary for equipment maintenance and repair.
· With minimal instruction, performs maintenance as per industry standards.
· Works with customer counterparts to execute maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, and applicable management systems.
· Performs routine processes with and within industrial control systems to troubleshoots and analyzes complex equipment, perform equipment maintenance, and to resolve equipment problems.
· Utilizes in-depth application of electrical, mechanical, and fluid power aptitude to troubleshoot and repair equipment.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Possesses working knowledge and experience regarding electrical, mechanical, and fluid power systems in related fields. Can analyze the problems, synthesize alternative solutions, and perform repairs
· Extensive travel required. (Local and/or National if interested).
Desirable KSAs:
· Experience in preventative maintenance techniques, precision measuring, mechanical alignments, and general maintenance of applicable process equipment.
· Exposure to programmable logic controllers, field devices, and electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Auto-ApplyIT Site Administrator
Ozark, AR jobs
Responsible for overseeing and maintaining the information technology infrastructure at a specific site or location within the organization and providing support remotely to other facilities when needed. Responsible for the day-to-day IT operations, providing technical support to end-users, ensuring network and system reliability, and coordinating with central IT teams to align on and implement IT policies and procedures.
Key Responsibilities
• Monitors and maintains site-specific infrastructure including servers, workstations, network equipment, and other hardware (i.e., switches, routers, access points, new hire equipment, etc.).
• Troubleshoots and resolves IT related problems reported by team members. Solves moderately complex problems utilizing resources, pre-defined solutions, good judgment, and expertise.
• Serves as the site's point of contact for IT related emergencies and participates in disaster recovery planning.
• Conducts hardware and software inventory management for the site. Collaborates with IT vendors for procurement, maintenance, and support of IT equipment and services.
• Installs, configures, upgrades, repairs, and troubleshoots operating systems, software applications, and hardware components. Coordinates equipment replacement when necessary.
• Efficiently oversees the IT service desk ticketing system, delivering excellent customer service through timely, courteous, and diligent responses and status updates on all service requests.
• Provides technical support to end-users, addressing hardware and software issues promptly. Assists users in understanding and adhering to IT policies and best practices.
• Enforces and ensures compliance with relevant regulations, industry standards, and IT security policies and procedures.
• Ensures the security and integrity of data through data management practices and system updates.
• Collaborates with the central IT team to implement network and system improvements. Utilizes technical expertise to enhance IT system efficiency across the organization.
• Develops and helps standardize and document solutions to IT issues. Ensures proper documentation for all IT systems, configurations, and procedures.
• Prepares reports on IT activities and incidents as required.
Minimum Qualifications (Educations & Experience)
• High school diploma, GED, or equivalent
• 3+ years or relevant experience or the knowledge, skills, and abilities to succeed in the role
Knowledge, Skills, and Abilities
Butterball Core Competencies
Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies:
• Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.
• Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.
• Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.
• Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.
• Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate.
Essential Knowledge, Skills, and Abilities
• Strong written and verbal communication and interpersonal skills
• Ability to create and maintain strong rapport with internal and external partners
• Detail-oriented with the capabilities of handling multiple priorities, tasks, and projects simultaneously
• Critical thinking, investigatory, and problem-solving abilities
• Solid business acumen with the ability to comprehend how IT influences various facets of the organization
• Firm knowledge of best practices in IT administration, Microsoft O365 products/services and ManageEngine
• Proven record of effectively utilizing IT incident ticketing systems to handle and prioritize requests
• Strong knowledge of computer hardware, operating systems, and software applications
• Proficient with Microsoft Suites (Teams, Word, Excel, PowerPoint, Outlook, etc.), network protocols, systems security, and troubleshooting
• Skilled in diverse types of computer hardware, software, peripherals and components, networking protocols and communications
Preferred Knowledge, Skills, and Abilities
• Associates or Bachelors in related field
• CompTIA A+ Certification
• Experience with ticketing systems such as SolarWinds Service Desk, ServiceNow, Zendesk, or Jira Service Management
Physical Demands
• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
Working Conditions & Travel Requirements
• Work will be performed in a variety of conditions including a climate-controlled office environment(s) and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment.
• The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection.
• Occasional travel may be required.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Field Service Maintenance Technician
Nashville, TN jobs
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.
· Independently performs maintenance as per industry standards.
· Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data.
· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
· Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry.
· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Extensive travel required. (Local, National). Applicants can live anywhere within the Continental U.S
Desirable KSAs:
· Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment.
· Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Auto-ApplyField Technician
San Antonio, TX jobs
**NO HOUSING, NO PER DIEM**
Helps to provide Tenaris Run Ready™ Services to customers, ensuring the correct use of Tenaris technology and service application. Ensures Tenaris and Industry standards are deployed in a safe and efficient manner.
Provides technical assistance at customer location with respect to Tenaris Connections Offload, Casing scan and tally using Tenaris Pipe Tracer Technology™ Application and generate digital tally to customer representative.
Supports and assists with Field Services equipment rental services which includes delivery and retrieval of tools and equipment from customer's location
Identify and ensures that the right requested rental tool is delivered or retrieved from customer's location and when applicable, generate proper documentation and service tickets.
Ensures proper housekeeping, inventory and maintaining of Field Services tools at the workshop, ensuring that tools delivered and retrieved from customer's location are properly cleaned, inspected and updated in the Tenaris Field Services Inventory Management System (FISE- IMS).
Competencies Required
Safety and Quality Oriented
Takes Responsibility
Attention to detail
Basic computer skills (Microsoft word, excel, etc.)
Demonstrate excellent customer service skills
Must be able to lift more than 30lbs
Experience with SAP a major plus
Valid Drivers License
Willingness to drive 100% of the time
#FISEApril2025
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance
Schedule:
10 hour shift
8 hour shift
Day shift
Monday to Friday
Overtime
Language:
English (Required)
Ability to Relocate:
Work Location: In person
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Willingness to travel:
100% (Required)
AI Engineering Intern, Computer Science
North Carolina jobs
Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
PTL Future Force Early Talent Development Program - Computer Science Engineer Internship
Location: Remote opportunity or onsite in Davidson, NC or Hampton, NJ
Business Unit: Power Tools and Lifting
Report to: SBU President and GM
Ingersoll Rand's Future Force Early Talent Development Program (ETDP) provides college juniors, seniors or graduate level students with challenging assignments within our Computer Science & Engineering function with intentions to become a permanent IR employee upon graduation. Our program is different because it has two consecutive summer internships and a permanent rotational engineering development program designed to support early career engineers through periodic, structured training and hands-on experiences. The program combines technical workshops, mentorship, and project-based learning to accelerate growth and prepare participants for future engineering functional roles such as; Computer Science, Mechatronics, Mechanical, Electrical, Systems and Software, R&D and Simulation learning.
Ingersoll Rand's Power Tool and Lifting internship program may begin with full-time or part-time (less than 30 hours per week) commencing immediately with a plan to go into Summer 2026 working full-time. This is a unique opportunity to work with the President of Power Tools and Lifting Division. We offer a lump sum housing stipend and a competitive starting hourly pay rate of $24.50 - $28.50 based on qualifications and experience.
To be a successful candidate for the PTL Future Force Program - Computer Science Engineer Internship, the qualifications and attributes outlined in the job description include:
Academic Requirements
Major: Pursuing a BS/BA in Computer Science Engineering.
Focus Areas: Strong emphasis on Artificial Intelligence (AI) and/or Cybersecurity.
GPA: Minimum 3.5 GPA at the time of application.
Technical Skills & Responsibilities
Assist in designing, developing, and testing AI models and algorithms
Understand the business model of the SBU and develop recommendations for utilizing AI to create efficiencies in the organization using AI tools.
Conduct research on emerging AI technologies: machine learning, deep learning, computer vision, NLP and deploy them in the organization while ensuring business case for the investments are delivered
Work closely with the key leadership team and ensure socialization of the initiatives, buy in and recommend course of action based on feedback from the team. Ability to work and influence senior leaders in the business.
Collaborate with cross-functional teams to integrate AI into product development.
Analyze large datasets to improve model performance.
Support development of AI prototypes and proof-of-concept applications.
Document and present technical findings.
Ensure ethical AI practices and data privacy compliance.
Program Commitment
Participate in two internship terms (preferably summer of junior and senior years). Potential to commence on a part time basis in October/November with a plan to increase involvement throughout the year.
Commit to 3 months minimum per internship.
Based on evaluations, transition into a permanent role within the company.
Personal Attributes
Resilience and adaptability, strong ambition to accelerate career with a fast-growing industrial company
Strong learning orientation-eager to acquire and apply new knowledge.
Demonstrated leadership skills-at least two examples (e.g., club officer, team captain, resident advisor).
Geographic flexibility during and after the program.
At Ingersoll Rand, we think and act like owners - of our business, our communities, our planet, and our health too. The Ingersoll Rand benefits program provides you with the tools and resources to take accountability for your health so that we can continue to help make life better.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************
AI Engineering Intern, Computer Science
Davidson, NC jobs
AI Engineering Intern, Computer Science BH Job ID: 3308 SF Job Req ID: 15843 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
PTL Future Force Early Talent Development Program - Computer Science Engineer Internship Location: Remote opportunity or onsite in Davidson, NC or Hampton, NJ Business Unit: Power Tools and Lifting Report to: SBU President and GM
Ingersoll Rand's Future Force Early Talent Development Program (ETDP) provides college juniors, seniors or graduate level students with challenging assignments within our Computer Science & Engineering function with intentions to become a permanent IR employee upon graduation. Our program is different because it has two consecutive summer internships and a permanent rotational engineering development program designed to support early career engineers through periodic, structured training and hands-on experiences. The program combines technical workshops, mentorship, and project-based learning to accelerate growth and prepare participants for future engineering functional roles such as; Computer Science, Mechatronics, Mechanical, Electrical, Systems and Software, R&D and Simulation learning.
Ingersoll Rand's Power Tool and Lifting internship program may begin with full-time or part-time (less than 30 hours per week) commencing immediately with a plan to go into Summer 2026 working full-time. This is a unique opportunity to work with the President of Power Tools and Lifting Division. We offer a lump sum housing stipend and a competitive starting hourly pay rate of $24.50 - $28.50 based on qualifications and experience.
To be a successful candidate for the PTL Future Force Program - Computer Science Engineer Internship , the qualifications and attributes outlined in the job description include:
Academic Requirements
* Major : Pursuing a BS/BA in Computer Science Engineering .
* Focus Areas : Strong emphasis on Artificial Intelligence (AI) and/or Cybersecurity .
* GPA : Minimum 3.5 GPA at the time of application.
Technical Skills & Responsibilities
* Assist in designing, developing, and testing AI models and algorithms
* Understand the business model of the SBU and develop recommendations for utilizing AI to create efficiencies in the organization using AI tools .
* Conduct research on emerging AI technologies : machine learning, deep learning, computer vision, NLP and deploy them in the organization while ensuring business case for the investments are delivered
* Work closely with the key leadership team and ensure socialization of the initiatives, buy in and recommend course of action based on feedback from the team. Ability to work and influence senior leaders in the business.
* Collaborate with cross-functional teams to integrate AI into product development.
* Analyze large datasets to improve model performance.
* Support development of AI prototypes and proof-of-concept applications .
* Document and present technical findings.
* Ensure ethical AI practices and data privacy compliance .
Program Commitment
* Participate in two internship terms (preferably summer of junior and senior years). Potential to commence on a part time basis in October/November with a plan to increase involvement throughout the year.
* Commit to 3 months minimum per internship.
* Based on evaluations, transition into a permanent role within the company.
Personal Attributes
* Resilience and adaptability, strong ambition to accelerate career with a fast-growing industrial company
* Strong learning orientation -eager to acquire and apply new knowledge.
* Demonstrated leadership skills -at least two examples (e.g., club officer, team captain, resident advisor).
* Geographic flexibility during and after the program.
At Ingersoll Rand, we think and act like owners - of our business, our communities, our planet, and our health too. The Ingersoll Rand benefits program provides you with the tools and resources to take accountability for your health so that we can continue to help make life better.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************
Help Desk Technician
Little Rock, AR jobs
In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Company's PCs, printers, phones and
related equipment. At this time there are approximately 300 computers supported by Help Desk. This includes local users, remote location users and field support (off-site) users. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and basic duties.
ESSENTIAL FUNCTIONS STATEMENT(S)
Set up new computers or laptops with the appropriate software, hardware and network connectivity. This includes both fixed-location machines and laptops with either modem connections, hardwire networking or wireless networking.
Set up new users with their logins and file access permissions as dictated by their job description. Be able to explain the appropriate business use of the various software implemented at PerfectVision.
Physically move or install new or used workstations at the new employee location or obtain and issue portable (laptop) equipment for the user as needed or required by the job position
Assist in moving users from one physical location to another physical location on a continuing basis. All computer, phone, and peripheral equipment must be relocated as specified by “Move Request” forms.
Setup desk phones as needed.
Maintain awareness of workstation and printer maintenance needs. Assist in determining hardware upgrades or software updates as the environment dictates.
Maintain documentation concerning computers and peripherals as well as phone equipment. Records must be kept in a timely and accurate fashion; this is a critical demand of the job.
Maintain user electronic files, organize and assist users in file maintenance. Manage file space to maximize the available storage space and effective use of hardware.
Install and updated computer software as needed. Document the use and assignment of software licenses, insure appropriate usage. Maintain a constant vigil on company equipment to insure inappropriate software is not used or loaded.
Provide helpdesk support and resolve problems to the end user's satisfaction.
Monitor and respond quickly and effectively to requests received
through the IT helpdesk.
Monitor Service Desk for tickets assigned to the queue and process
first-in first-out based on priority.
Utilize and maintain the helpdesk tracking software.
Provides computer orientation to new and existing company staff.
Walk customer through new user orientation.
Maintain inventory of all equipment, software and software licenses.
Report issues to the Service Desk for escalation.
Manage PC set up and deployment for new employees using standard hardware, images, company issued phone equipment and software.
Assign users and computer to proper groups in Active Directory.
Maintain confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
Perform timely workstation hardware and software upgrades as required.
Perform other duties as assigned by management.
Regular and prompt attendance at work is a primary function and requirement of this position.
Competency Statement(s)
Accountability - Acceptance of responsibility resulting in anticipation / prevention and problem-solving, which includes identifying problems and issues of varying complexities and finding effective solutions within few guidelines, inside and outside one's job, department or organization
Active Listening - Actively attend to, convey, and understand the comments and questions of others
Analytical Skills - Use thinking and reasoning to solve a problem
Autonomy - Work independently with minimal supervision
Business Acumen - Grasp and understand business concepts and issues
Communication - Actively attend to, convey, and understand the comments and questions of others; shaping and expressing ideas and information with others using the spoken word, as well as expressing ideas and opinions clearly in properly structured, well organized and grammatically correct reports or documents, utilizing language and terminology that is understandable for the reader
Computer Literacy - Effective and efficient use of computers in the working environment
Customer Focus - Knowing the internal and external customers' business needs and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction
Data Gathering and Analysis - Collecting, consolidating and correctly using relevant information; recognizing important information. Tracing possible causes of problems; searching for radical data/solutions
Detail Oriented - Pay attention to the minute details of a project or task
Ethical / Integrity - Demonstrate conduct conforming to a set of values and accepted standards; be truthful and be seen as credible in the workplace
Initiative - Spotting opportunities within your own circle of influence, anticipating on threats and acting on them; self-starting rather than waiting passively until the situation demands action
Interpersonal - Get along well with a variety of personalities and individuals; showing consideration for and maintaining good relations with others; acting calmly under stress and strain, and not being hasty or impetuous
Organized - Being organized or following a systematic method of performing a task
Persuasiveness - To present an idea or plan in a way that encourages others to adopt a certain stand
Problem Solving- Identify problems and issues of varying complexities and find effective solutions within few guidelines
Reliability - The trait of being dependable and trustworthy, which includes being at work during your scheduled times, arriving on-time and ready to perform job functions, and demonstrating accuracy with regards to assigned tasks
Safety and Security - Supports and complies with safety and security requirements
Sociability and Networking - Socializing effortlessly with other people at ease when approaching others or on social occasions and building relationships
Systems Analysis - Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes
Tactful - Show consideration for and maintain good relations with others
Teamwork - Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics
Technical Aptitude - Comprehend complex technical topics and specialized information
Time Management - Utilize the available time to organize, follow a systematic method of performing a task and complete work within given deadlines
EDUCATION
High School Graduate or General Education Degree (GED) required
Degree in related field or equivalent applicable work experience
EXPERIENCE
Two to four years of relevant technical experience
Two to four years of customer service training and / or experience are beneficial
Related experience and training in troubleshooting and providing help desk support
Experience communicating technical information to nontechnical personnel
COMPUTER SKILLS
Proficient in performing internal computer maintenance and software troubleshooting
Working experience using Windows 2007 and Windows 10
Working experience using Microsoft Office Suite
Working knowledge and ability to setup all aspects of a computer and workstation
Working knowledge of help desk software, databases and remote access control
Working knowledge of printers
Working knowledge of smart phones
Perform internal computer maintenance
Ability to discuss and solve computer problems via phone
CERTIFICATES AND LICENSES
None
OTHER REQUIREMENTS
Physically able to a climb ladder, work in elevated areas and confined spaces
Physically able to lift and carry computer monitors, workstations, and printers
Must be able to prioritize multiple jobs in an organized manner
Must have reliable daily transportation for local travel
Must be willing to fly to remote business locations as needed
Primary language used to perform this job is English
Compute Leader
Plano, TX jobs
Your Job The Compute Leader at Koch Technologies is responsible for driving the strategic vision, operational excellence, and innovation across the organization's Compute infrastructure which includes Linux, Windows, Storage, Backup/Recovery and Datacenter. This role leads a high-performing global team to deliver scalable, secure, and resilient Compute solutions that align with business outcomes, empower transformation, and rock-solid operations. The Compute Leader collaborates with cross-functional teams, senior leadership, the businesses and external partners to ensure the Compute environment supports current and future business needs.
Location: This role can be located in Wichita, KS / Plano, TX / Atlanta, GA and requires an onsite presence 5 days/week.
This role is not eligible for VISA sponsorship.
What You Will Do
Strategic Leadership: Develop and maintain the roadmap for Compute infrastructure, aligning with business objectives and long-term growth strategies.
Architecture & Rock-Solid Operations: Lead the operations of scalable, secure, and resilient Compute architecture, including cloud, virtualization, and data center solutions.
Innovation & Transformation: Stay ahead of industry trends and emerging technologies, fostering innovation through experimentation and adoption of best practices.
Team Development: Lead a global team of analysts, engineers and architects, fostering a culture of collaboration, continuous improvement, and technical excellence.
Develop Meaningful Business Connections: Partner with internal teams (Businesses, IT Operations, Product Owners, Security, etc.) and external vendors to drive strategic initiatives and ensure seamless execution.
Process Optimization and Modernization: Identify and implement process improvements, automation/modernization opportunities, and operational efficiencies to enhance reliability, scalability, performance, and cost-effectiveness.
Governance & Compliance: Ensure Compute environments adhere to security, compliance, and quality standards, supporting audits and risk management activities.
Performance Management: Present architecture strategies, product updates, and performance metrics to senior leadership and the businesses, driving accountability and transparency.
Strong Critical & Economic Thinking Skills - Demonstrated ability to think economically & strategically, drive transformation, optimize operations, and deliver business outcomes through technology, people and processes.
Who You Are (Basic Qualifications)
Demonstrated global leadership, communication, and stakeholder management skills.
Experience in Compute infrastructure, IT operations, or related technical leadership roles.
Proven track record in designing, implementing, and managing large-scale Compute environments (cloud, virtualization, data centers).
Strong knowledge of cloud technologies (AWS, Azure, GCP), virtualization platforms (VMware, Hyper-V), operating systems (Linux, Windows) and enterprise server/storage solutions.
Experience with automation frameworks (Ansible, Terraform, DevOps practices) and Infrastructure as Code (IaC).
What Will Put You Ahead
Experience leading global teams in a shared services environment
Ability to develop and implement operational processes and procedures.
Strong problem-solving, analytical, and strategic thinking abilities.
Familiarity with security by design, proactive management, and enhanced observability practices.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Who We Are
Koch creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs about 120,000 employees across the globe.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results .
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).
#LI-NK1
OTI Support Technician (On-Site)
Weldon, NC jobs
Purpose This role is responsible for the Operational Technology Infrastructure (OTI) at Roseburg plant sites. The successful candidate will collaborate and innovate with customers and virtual team members to develop and implement network, server and client systems in support of the plant's manufacturing efforts. The reliability and performance of that infrastructure directly impacts the success of the mill. The OTI Support Technician will provide front line infrastructure support. The role is an on-site position that focuses to support end users, manage all OT related infrastructure at the mills, and provide effective OT systems to maintain manufacturing production targets for the facility.
Key Responsibilities
* Follow all health and safety policies and programs
* Maintain and troubleshoot site operations technology infrastructure, including servers, networking equipment, PLCs, HMIs, and other control system components
* Provide technical support of site operations technology infrastructure
* Implement improvements in systems capabilities that will increase the ability to meet customer requirements, including safe and reliable operations, and improve business competitiveness
* As a member of a virtual team that spans all Roseburg locations in the US and Canada, work closely with the operations technology group on adherence to standards and participate in training as required
* Develop and maintain documentation, and provide training for plant personnel on the manufacturing network system and components
* Work with corporate IT staff and plant staff to support capital improvement projects as assigned
* Perform other duties as assigned
* Models company core values
Required Qualifications
* Five (5) years of experience in administration of Windows workstations and servers
* Associate's degree in Computer Science, Information Technology, Electrical or Mechanical Engineering or equivalent combination of education and/or experience
* Demonstrated safety focus
* Network skills: Route, Switch, Firewall/Security, Wireless, Circuit Management, VPN, general infrastructure, etc. (Cisco/Meraki)
* Facilitation and problem-solving skills and the ability to learn new technologies in a fast-paced environment
* Must be able to be on call for 24/7 manufacturing operations, including nights, weekends and holidays as required
Preferred Qualifications
* Bachelor's degree (or higher) in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experience
* Experience interfacing with or supporting infrastructure needs of a process-control environment
* Experience with VMWare vSphere and VMWare Horizon and Wonderware Controls software
* PLC Programming Experience/Allen Bradley
Customer Success & Technical Support Specialist
San Antonio, TX jobs
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry. By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities.
SPX Background
SPX Corporation (NYSE: SPXC) is, along with its subsidiaries, a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. HVAC solutions offered include cooling towers, residential and commercial boilers and comfort heating products. The detection and measurement products encompass underground locators and inspection equipment, fare collection systems, communication technologies and specialty lighting. Within the engineered solutions platform, SPX Corporation is a leading manufacturer of medium and large electrical transformers, as well as cooling towers and heat exchangers for industrial applications. With operations in 15 countries and approximately $1.5 billion in annual revenue, SPX offers a wide array of highly engineered products with strong brands. Based in Charlotte, North Carolina, SPX Corporation employs approximately 5,000 people worldwide.
Genfare Summary
Genfare is a fare collection technology provider in the detection and measurement segment within SPX Corporation. Our purpose is to simplify and positively impact the public transit rider experience with our agency partners. Genfare strives to drive growth in public transportation use, improve operational efficiency, reduce travel congestion and improve each rider's daily commute.
We are tackling several challenging trends occurring in the world, including: acceptance of all payment types, urbanization, digital transformation, real-time connectivity, end-to-end cybersecurity, and data analytics. Through collaboration with transit agencies and their partners, we provide fully integrated highly-efficient software, industry-leading hardware solutions, and services that enable fast, secure and accurate public transportation operating systems.
Working at Genfare opens doors to getting hands-on with cutting-edge fare collection technologies. Our culture is made up of team players who are driven and inspired problem solvers. At Genfare, you are part of a dynamic team that makes an impact on many of our nation's prominent transit agencies. Genfare welcomes you to discover the open opportunities on our team!
Position Overview
The Customer Success & Technical Support Specialist will serve as the primary onsite representative for Genfare at the San Antonio VIA Transit Agency, supporting the agency's point of sales operations utilizing Genfare's fare collection systems. This individual blends technical troubleshooting expertise with customer-facing skills, ensuring smooth operations and positive user experiences across VIA.
You will work alongside a team of passionate technologist to deliver the ultimate customer experience and continuously improve Genfare processes and product offerings. This is a tremendous opportunity to be a part of growing and evolving transit world.
Key Responsibilities
Serve as the dedicated onsite Genfare expert for all non-maintenance related fare collection systems, including the back office, retail and administrative point of sale (RPOS/APOS), fareboxes functionality.
Act as the primary point of contact for support inquiries related to fare collection hardware and software across all VIA Ticket Centers and partner retail outlets.
Conduct regular site visits to review hardware functionality, build relationships, provide one-on-one user training, and proactively identify and resolve potential issues.
Troubleshoot both onsite and remotely across a variety of technologies-physical POS hardware, web/software applications, payment processing, and backend administrative platforms.
Escalate complex issues as needed, providing thorough documentation and effective communication to internal technical support teams.
Maintain accurate records of site visits, system status, and support outcomes, contributing to continuous improvement feedback for both Genfare and VIA.
Manage and report out on account specific technical and customer satisfaction focused key performance indicators to internal and external stakeholders
Required Technical Skills & Experience
Proven experience in web-based application troubleshooting: quickly diagnose and resolve application issues affecting point-of-sale and back office operations.
Basic understanding of network architecture and troubleshooting: including knowledge of local and wide-area networks, Wi-Fi, firewalls, and connectivity issues typical in distributed retail or transit environments.
IoT device troubleshooting: hands-on capability working with connected fare collection and ticketing devices, including updating firmware, monitoring device status, and responding to communication failures.
Demonstrated point of sale (POS) troubleshooting, including experience with hardware peripherals like receipt printers, barcode scanners, card readers, and payment terminals.
Familiarity with payment processing systems: credit/debit, smart card, and mobile payment acceptance in retail or transit settings (nice to have, but not required).
Ability to interpret system reports, logs, diagnose error messages, and coordinate with remote support for advanced issues.
Comfort providing basic user and administrative device training, both in person and over the phone, to a variety of stakeholders, from retail managers to transit staff.
Additional Qualifications
Excellent interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences and foster strong relationships with local site managers and staff.
Highly organized, reliable, and able to work independently with minimal supervision.
Valid driver's license and reliable personal vehicle for local travel between VIA and third-party partner sites (eligible for mileage reimbursement).
Ability to travel (
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
Technical Support Specialist
Fort Worth, TX jobs
Job Details Experienced Full Time 2 Year Degree $33.10 - $41.50 Hourly Up to 25% Swing ManufacturingDescription
The Technical Support Specialist plays a key role in delivering exceptional assistance to end users by ensuring timely resolution of service requests. This position is responsible for accurately documenting each step of the support process-from identifying and prioritizing issues to resolving them-while monitoring, tracking, and coordinating time spent on each request. As part of the Duravant Family of Companies, we proudly support global Diversity, Equity, and Inclusion initiatives and participate in Doing Good programs that strengthen our communities.
Compensation: We offer competitive compensation
Benefits: We have comprehensive benefit packages designed to support our employees' health, well-being, and financial security
Development: We have education and training programs which include an educational assistance program
Time Off: We offer paid holidays and paid time off
Driven Team Members: We have a cross-functional, collaborative environment, focused on delivering results
Core Values: Our core values are Teamwork, Respect, Integrity, Winning Spirit, and Sense of Urgency
Culture: We are driven by our number one asset - our employees, and their successes
Doing Good: We love to be active members of our community! We have several volunteer opportunities throughout the year.
KEY RESPONSIBILITIES & QUALIFICATIONS
Respond to technical support inquiries via phone and email, ensuring timely and courteous resolution.
Document service tickets accurately for tracking, analysis, and continuous improvement.
Assign, escalate, and follow up on issues per established policies and service level agreements.
Monitor and verify fixes; access resources such as updates, drivers, and knowledge bases to aid resolution.
Provide after-hours and occasional onsite support as scheduled.
Act as liaison between customers and internal teams (engineering, service, parts).
Communicate status updates to requestors throughout the resolution process.
Recommend training programs to improve end-user system literacy.
Create and publish technical bulletins for troubleshooting and setup assistance.
Adhere to safety and security procedures and report unsafe conditions.
Ability to work on and familiarity with multiple NPI systems and advanced PC knowledge
Familiarity with NPI Shared drive resources and how to access them
Ability to read, interpret schematics and machine drawings
Ability to conduct research into a wide range of issues as required
Ability to absorb and retain information quickly
Ability to present ideas in user-friendly language to non-technical staff and end users
Keen attention to detail
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Exceptional customer service orientation
Experience working in a team-oriented, collaborative environment
POSITION REQUIREMENTS:
EDUCATION: Technical or Associates Degree preferred
EXPERIENCE: 3+ years of in-field service experience or troubleshooting support for conveying equipment
Sound judgement
Effective interpersonal skills with ability to build relationships and interact with all levels of the organization
Strong analytical, problem solving, and decision-making skills
High degree of professionalism with strong communication. leadership skills and teamwork orientation
Computer skills: Limble, Sales Force, MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn ERP Systems (Syspro); Excel skills should be at the expert level with a high level of experience with pivot tables, VLOOKUP, etc.
Must be able to travel periodically
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to communicate. The employee is frequently required to stand, sit, and walk. Specific vision abilities required by this job include close vision and color vision.
IT Technician
Memphis, TN jobs
Job Details Entry Memphis - Memphis, TN Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Undisclosed Information TechnologyDescription
This position is responsible for providing basic computer and IT support for the location. This position is also responsible for performing general office duties as assigned.
The IT Technician will support users with installation and upgrades of basic hardware/software and networking components to meet personal computer needs; will diagnose and troubleshoot basic computer problems (software and hardware); will assist computer users with day to day operations, and will work with the corporate IT Manager to resolve technical problems and business critical projects as needed.
The IT Technician will maintain log of user & technical support issues & provide reports to management as required. Gather data & manage computer inventory on a consistent basis. Responsible for continuous maintenance on all computers/workstations, including but not limited to: hardware maintenance & repair,operating system clean-up & maintenance, Microsoft & other application maintenance & ensuring updates are installed properly. Participate in various IT infrastructure related projects, roll-outs and implementation as needed. Responsible for setting-up/configuring new computer inventory for individual users/departments as needed.
This is a full-time position with terrific benefits, including medical, dental, and 401(k) plans, paid vacation and personal leave, plus more. This is a Monday through Friday job, usually 8 am to 5 pm; some scheduling flexibility is required in order to fill in for/back up other positions during vacations, etc.
Qualifications
Qualified individuals will have a knowledge of basic computer and network security, including firewalls, Anti-Virus, Wireless Security. The IT Technician must be able to solve problems, maintain confidentiality, and possess a sense of urgency for time-sensitive tasks. The ability to multi-task across different areas of the business is important, and the successful candidate must be able to work cordially and professionally with other employees as well as customers. This is a role where attention to detail is essential.
The successful candidate must also be knowledgeable of Microsoft OS: Windows 7, Windows 8 and Windows 10; Microsoft Office: 2010, Office 365. Experience with iOS, Android, Windows Mobile devices.
Technical Support - Imaging Specialist
Oak Ridge, TN jobs
Job DescriptionTechnical Support TechnicianThis position provides preparation, imaging, configuration, and installation of software. Provide basic evaluation of computer functionality and be responsible for imaging of computers to load pre-configured operating systems and verification of correct hardware function (Windows and Mac).
Imaging new machines as well as reimaging older machines to be reused.
Qualifications:• Strong technical aptitude and laptop /PC troubleshooting skills.
• Fix issues with laptops that are being imaged.
• Ability to follow procedural steps.
• Attention to detail.
• Works well with other team members.
• Deadline and detail oriented.
• Willingness to learn.
Experience:• Microsoft Office: 1 year (Preferred)• Windows: 1 year (Preferred)• Mac: Basic understanding (will have the opportunity to learn more while in position.
• Software troubleshooting: 1 year (Preferred)