Post job

Greeter vs receptionist

The differences between greeters and receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a greeter and a receptionist. Additionally, a receptionist has an average salary of $30,571, which is higher than the $26,549 average annual salary of a greeter.

The top three skills for a greeter include cleanliness, professional appearance and customer complaints. The most important skills for a receptionist are patients, phone calls, and customer service.

Greeter vs receptionist overview

GreeterReceptionist
Yearly salary$26,549$30,571
Hourly rate$12.76$14.70
Growth rate--
Number of jobs7,18865,671
Job satisfaction-3
Most common degreeHigh School Diploma, 37%High School Diploma, 33%
Average age4242
Years of experience22

What does a greeter do?

A greeter is a person who greets and welcomes customers and clients into an establishment. Since their job mostly is to greet customers, greeters must possess a friendly and positive attitude. Greeters must be well informed about the establishment so that they can assist and answer the inquiries of customers. They may also be required to watch the entrance door and monitor the area for theft. Greeters may work in different establishments such as department stores, malls, and also churches.

What does a receptionist do?

Receptionists are employees assigned at the entrances or lobbies of offices. They welcome guests, check identification, issue visitor badges, attend to questions or inquiries, and direct guests to where they are supposed to go. They also receive general mail or packages, answer calls, and manage schedules. Receptionists perform various clerical or administrative functions as assigned by their supervisors. They should have good client relations skills.

Greeter vs receptionist salary

Greeters and receptionists have different pay scales, as shown below.

GreeterReceptionist
Average salary$26,549$30,571
Salary rangeBetween $20,000 And $33,000Between $24,000 And $38,000
Highest paying CityLos Angeles, CAWashington, DC
Highest paying stateCaliforniaMassachusetts
Best paying companyBertucci'sGensler
Best paying industryHospitalityFinance

Differences between greeter and receptionist education

There are a few differences between a greeter and a receptionist in terms of educational background:

GreeterReceptionist
Most common degreeHigh School Diploma, 37%High School Diploma, 33%
Most common majorBusinessBusiness
Most common college--

Greeter vs receptionist demographics

Here are the differences between greeters' and receptionists' demographics:

GreeterReceptionist
Average age4242
Gender ratioMale, 34.6% Female, 65.4%Male, 8.4% Female, 91.6%
Race ratioBlack or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 6.5% White, 55.8% American Indian and Alaska Native, 0.9%Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between greeter and receptionist duties and responsibilities

Greeter example responsibilities.

  • Exceed customers' expectations of service including making reservations, collecting payments and providing superior customer service.
  • Complete all aspects of POS transactions for handsets and accessories.
  • Greet and seat guests, wait tables, operate POS system cash register
  • Perform inventory control, monitor store-wide organization and cleanliness.
  • Maintain restaurant cleanliness, sanitation and ensure guests comfort.
  • Review reservations for guest's special request and special occasions and ensure effective implementation.
  • Show more

Receptionist example responsibilities.

  • Manage invoicing with QuickBooks, taking customer calls and helping with any issues, parts and equipment delivery/pickup/ordering.
  • Manage multiple employee/resident databases utilizing an EMR system.
  • Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
  • Manage desk operations for the YMCA, organizing and documenting members' payments and collating operational documents
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Bill patients for medical services provide by various doctors using ICD-9 and CPT-4 coding.
  • Show more

Greeter vs receptionist skills

Common greeter skills
  • Cleanliness, 13%
  • Professional Appearance, 12%
  • Customer Complaints, 7%
  • Patients, 7%
  • Reservations, 7%
  • Customer Issues, 6%
Common receptionist skills
  • Patients, 17%
  • Phone Calls, 14%
  • Customer Service, 9%
  • Data Entry, 9%
  • Telephone Calls, 8%
  • Front Desk, 8%

Browse office and administrative jobs