TurboTax (WFH) Customer Service (Flexible Hours)
Remote greeter job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Greeter
Greeter job in Columbus, OH
Requirements
MINIMUM REQUIREMENTS:
Able to communicate (speak, read, and write) in English.
Legal age in the state to serve alcohol
Authorized to work in the United States
ADDITIONAL REQUIREMENTS:
Excellent customer service and people skills
In-depth knowledge of food sanitation and safety policies
Strong attention to detail
High energy levels
Ability to work in a team
Excellent verbal communication
PHYSICAL REQUIREMENTS:
Able to bend at the waist and lift items up to 50 lbs. to waist level.
Able to move items up to 50 lbs. for distances of up to 25 feet.
Able to remain standing and active for an 8-12 hour shift.
Able to hear, understand and respond to employees' and guests' requests in a loud environment.
Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift.
Patient Greeter
Greeter job in Columbus, OH
We are a Merion Village dental practice seeking a part-time patient greeter. Put our patients at ease with your warm welcome to our practice! Our greeters bring joy to our patients by connecting with them, presenting cookies and coffee for their comfort, and maintaining our beautiful welcome area.
Enjoy flexible hours and hosting patients to support our excellent standard of care.
Requirements
Friendly, upbeat personality.
Greeter
Greeter job in Columbus, OH
JOB PURPOSE: The primary purpose of this position is to positively represent the Buffalo Wild Wings Brand as a first point of contact for Guests. This role is responsible for ensuring Guests are seated in a timely matter, and that all Guest needs are managed with a sense of urgency in a friendly and helpful manner.
CORE JOB FUNCTIONS/RESPONSIBILITIES:
Provide friendly welcome to incoming guests by opening by opening the door and ensuring timely seating
Accurately communicate waiting times to Guests and maintain constant communication to ensure they updated in regards to their seating status and escort Guests to tables
Manage seating waitlist, seat guests in appropriate area to ensure they are comfortable and that a particular server does not have too many tables and monitor workflow
Notify guests of specials and promotions and that their server will be with them promptly
Assist with the assembling of takeout orders and answer telephones when necessary
Assist Servers with running food, bussing tables, and refilling drinks, but does not serve alcohol if under age 21
Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary
Respond to customer complaints and bring any issues to the attention of the manager
Thank guests as the leave and solicit feedback about the quality of service of they experienced, express hope that they will return to BWW in the future
OTHER JOB FUNCTIONS/RESPONSIBILITIES:
Assist Front of House Team Members
Bus and pre-bus tables and deliver food to guests when necessary
Other duties as assigned by supervisor
Knowledge/Skills:
Superior customer service and hospitality skills
Knowledgeable of proper sanitation, food safety, and security procedures
Knowledgeable of BWW food and beverage menus and ability to make suggestions to guests
Knowledgeable of current marketing promotions and up-coming events to inform guests
Excellent verbal communication and interpersonal skills in order to serve BWWs guests Skill in time management and organization with excellent attention to detail
Ability to take direction and execute team and company objectives
Basic mathematical skills with ability to handle money accurately process credit card transactions
Basic knowledge of Point of Sales systems
Conflict management skills, analytical skills, and high degree of emotional intelligence in order to recognize and solve problems that come with the position
Strong knowledge of commonly used concepts, practices, and procedures in restaurant environment
Required
Minimum 16 years of age (State Minor Labor Laws Supersede)
Preferred
Prior experience in restaurant or customer service role
JOB PURPOSE: The primary purpose of this position is to positively represent the Buffalo Wild Wings Brand as a first point of contact for Guests. This role is responsible for ensuring Guests are seated in a timely matter, and that all Guest needs are managed with a sense of urgency in a friendly and helpful manner.
CORE JOB FUNCTIONS/RESPONSIBILITIES:
Provide friendly welcome to incoming guests by opening by opening the door and ensuring timely seating
Accurately communicate waiting times to Guests and maintain constant communication to ensure they updated in regards to their seating status and escort Guests to tables
Manage seating waitlist, seat guests in appropriate area to ensure they are comfortable and that a particular server does not have too many tables and monitor workflow
Notify guests of specials and promotions and that their server will be with them promptly
Assist with the assembling of takeout orders and answer telephones when necessary
Assist Servers with running food, bussing tables, and refilling drinks, but does not serve alcohol if under age 21
Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary
Respond to customer complaints and bring any issues to the attention of the manager
Thank guests as the leave and solicit feedback about the quality of service of they experienced, express hope that they will return to BWW in the future
OTHER JOB FUNCTIONS/RESPONSIBILITIES:
Assist Front of House Team Members
Bus and pre-bus tables and deliver food to guests when necessary
Other duties as assigned by supervisor
Knowledge/Skills:
Superior customer service and hospitality skills
Knowledgeable of proper sanitation, food safety, and security procedures
Knowledgeable of BWW food and beverage menus and ability to make suggestions to guests
Knowledgeable of current marketing promotions and up-coming events to inform guests
Excellent verbal communication and interpersonal skills in order to serve BWWs guests Skill in time management and organization with excellent attention to detail
Ability to take direction and execute team and company objectives
Basic mathematical skills with ability to handle money accurately process credit card transactions
Basic knowledge of Point of Sales systems
Conflict management skills, analytical skills, and high degree of emotional intelligence in order to recognize and solve problems that come with the position
Strong knowledge of commonly used concepts, practices, and procedures in restaurant environment
Required
Minimum 16 years of age (State Minor Labor Laws Supersede)
Preferred
Prior experience in restaurant or customer service role
Greeters / Hosts - Brassica Bexley
Greeter job in Columbus, OH
Job Description
Be the first smile guests see at one of the “Top Places to Eat in the Midwest”!
At Brassica, we believe great food brings people together, and it all starts with a warm welcome. As a Host/Greeter, you set the tone for every guest experience. You'll make people feel comfortable and excited to be here.
Working at Brassica isn't just a job, it's a chance to be part of a tight-knit team, support local growers, and help create something truly special.
If you're -
outgoing, friendly and love to connect with others
excited about real, local, organic ingredients and genuine hospitality
curious, eager to learn, and open to feedback
looking for a fun, meaningful place to start or grow your career
- then becoming a Brassica host and greeter might be the perfect job for you.
We want you to be successful here, and will support you with:
thorough training in our professional kitchen and on the service line
top-notch teammates who'll become close friends
an efficient, productive, positive work environment
Here's what you'd do:
welcome every guest with genuine warmth and enthusiasm
serve delicious food alongside a high-energy team
use the best ingredients, including foods from more than twenty Ohio producers
prepare our signature sandwiches and salads from scratch
show up on time (every time) looking like a polished pro, ready to pitch in and help out
move quickly, stand for six to eight hours per day, and lift 50 pounds
deliberate over whether to get chicken or falafel when it's time for your shift meal
And our team gets great benefits:
medical/dental/vision/life insurance
401(k)
paid vacation
healthy lifestyle reimbursement
free meal with every shift (pretty much everyone's favorite benefit)
endless opportunities to grow, challenge yourself, and have a good time doing it
All experience levels welcome.
We use eVerify to confirm U.S. Employment eligibility.
Greeter/Take-out Specialist
Greeter job in Springfield, OH
As a Fricker's hostess/greeter, you are the first and last person the guests will see during their visit. We are counting on you to make sure that first impression is excellent. As the last person they will see as they leave, it is up to you to make sure the guests leave happy!
Your job responsibilities include:
Greeting guests as they arrive and informing them of specials and events.
Thanking guests as they leave and inviting them back.
Managing a waiting list, seating guests, bussing tables, and assisting servers.
Answering phone calls
Entering carry out orders into the POS system, suggestive selling, ensuring orders are correct and handling money.
Assisting servers and managers throughout the dining room.
Making sure that every guest leaves happy!
What you can expect from us:
We will present you with the knowledge and skills needed to be successful.
We will constantly coach, teach and train you for your continued development.
We will provide honest, professional feedback on your performance.
What we expect from you:
A positive attitude.
To be in your proper uniform and looking sharp every shift.
To be flexible when necessary.
Continued effort towards your own development.
To follow company policies and procedures.
To be yourself and have FUN!!
Perks and Benefits
Flexible work schedule
Meal and clothing discounts
Free Birthday meal for you and your family
Holiday Pay
Rewards Program
Referral Program
Career growth opportunities
Healthcare and prescription options for eligible employees
Additional Information
Must have reliable transportation
Must be able to work various shifts
Must be authorized to work in the United States
Do you think you have what it takes to work at the home of Fun, Food, Sports and Spirits? If you do, click “Apply Now” and maybe you can be a part of our Frickin' Team!
Thank you for your interest in applying with Fricker's. We are always looking for great people and appreciate you taking the time to complete our application. If there are currently no immediate hiring needs, we will keep your information on file for future opportunities and contact qualified applicants at that time. Again, thank you for your time.
Entry Level Customer Service
Remote greeter job
Daily activities include inbound and outbound calls, setting appointments, making presentations to union members requesting our benefits, basic computer skills, completing necessary paperwork, quality control and leadership development.
Requirements:
Good verbal communication skills.
Have excellent customer relations and communication skills.
Optimistic and positive attitude with high energy
Interacts effectively with individuals and groups
Maintains a good rapport with customers
Customer service and/or customer sales experience preferred
Interacts effectively with all levels of management and employees
Is a team player
Legally authorized to work in the United States/Canada.
Benefits:
Full benefits
100% telecommuting
Flexible work schedule with option to work from home
Weekly pay and monthly performance-based bonuses
Chance to win a free trip for you and a guest to the Bahamas, Cancun, Las Vegas and other exciting locations for an annual company convention
Customer Service
Greeter job in Columbus, OH
Job DescriptionSalary:
Interview Gift Card : $100
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements
Should be available to work at least one weekend day.
Should be able to work in 1st or 2nd or 3rd shift
Customer Service and Assembly
Greeter job in Gahanna, OH
Martinizing's Dry cleaning looking for customer service /assembly position. Part Tiime 8:30am-2pm Monday-Fri
NO Weekends
Call ************ for immediate interview
Auto-ApplyOn-Call Guest Services Ambassador (In Room Dining) - The Langham, New York
Remote greeter job
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
The Langham, New York offers modern luxury on Fifth Avenue and is recognized for its genuine, personalized service in line with the culture and values of Langham Hospitality Group. The hotel boasts spacious guest rooms with views of the Empire State Building, The Gallery event space and fine dining at Ai Fiori.
For more information about the property, please visit: ******************************************************
The objective of the On-Call Guest Service Ambassador (In-Room Dining) is to provide friendly, courteous and professional in-room dining service to guests while maintaining high level of service as per Langham Hospitality Group and Forbes standards.
RESPONSIBILITIES AND JOB DUTIES:
Telephone Sales Agent:
Promptly answer guests' calls, announce any specials, promote menu items and answer questions regarding preparation methods. Menu knowledge is important.
Document orders; repeat items back to callers to ensure accuracy and quote expected arrival time per set standards with speed and accuracy.
Input order information into POS, allowing culinary staff to begin preparation; note any special requests clearly.
Assist service staff during peak periods by preparing service trays and generally assisting with all efforts to ensure prompt delivery.
Respond to guest complaints in a positive manner, negotiate a compromise and implement a solution satisfactory to the guest.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/ her attention corrective action could be taken when appropriate.
Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
Perform other duties as requested, such as special guest requests.
Report to duty as scheduled by direct supervisor according to operating hours.
Be fully versed in all service standards.
Server:
Knowledge of menu, as well as following setup procedures.
Delivery of food and beverage items as requested by guests and removal of soiled dishes in a timely manner in accordance to set standards.
Putting together a weekly order sheet of all items needed for the week.
Cleaning and maintaining a well-organized storeroom.
Properly rotating all stock items both in the storeroom as well as the carts.
Checking the expiration dates on all items to ensure that all guests receive fresh products. Outdated items are to be removed immediately from guestrooms and storerooms and reported to the Supervisor or Banquet Chef.
Completing a guest room security check list. This will ensure that no rooms are left open.
Responsible for following the Key Procedure. This includes signing a “key issue form” stating that you acknowledge your responsibilities for the key issued to you and the procedure to be followed in the event of theft or lost key.
Help maintain the room service carts to ensure cleanliness, luxury presentation and functionality.
Attending all department meetings as well as all colleague meetings.
Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Other duties as assigned by direct supervisor.
PHYSICAL DEMANDS:
Activities include standing, reaching, bending, pushing, pulling, handling, grasping, lifting, carrying, seeing, hearing, talking, walking. Considerable repetitive motion of hands and wrists as pertaining to pouring of drinks from bottles and shaking with shakers.
Requires the ability to lift and carry objects weighing up to 50 pounds.
Standing for 90% of work shift is required
SPECIAL SKILLS REQUIRED:
Must have basic knowledge of food and beverages preparation.
Basic knowledge of POS systems, i.e. Micros.
Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers.
Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
Ability to read, speak and understand the English language in order to communicate with guests and other staff members.
Ability to remember and promote the variety of menu items.
Ability to work stand and work in confined spaces for long periods of time.
Ability to operate beverage equipment: coffeemaker, iced tea machine, etc.
EDUCATION REQUIRED:
Any combination of education, training or experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.
High school diploma preferred.
EXPERIENCE REQUIRED:
Prior Food and Beverage experience required.
Room Service experience in a luxury hotel preferred.
LICENSES OR CERTIFICATES:
TIPS certification a plus.
Ability to obtain any government required license or certificate.
CPR Certification and/or First Aid Training preferred.
Rate of pay: $27.20 per hour
EOE, including disability/vets
Auto-ApplyGuest Services / Host
Greeter job in Columbus, OH
Benefits:
Bonus based on performance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
THREE CREEKS KITCHEN + COCKTAILS is seeking a HOST worker to join our team!
Who are we? We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Through blending innovation, approachability, and exceptional service we strive to be more than a restaurant.
What is your role? As a HOST a great first impression is vital, you're responsible for making guests feel welcome, create memorable guest experiences, and maintain an expected level of organization, all while contributing to the restaurant's success.
Job Summary:
Our Associates are at the heart of everything we do. They bring energy, creativity, and a strong sense of teamwork to every shift. GUEST SERVICES plays a key role in creating an excellent first impression by warmly welcoming guests both over the phone and in person. They manage seating arrangements in the dining room, ensuring efficient service, guest satisfaction, and optimizing sales opportunities. Additionally, they handle reservations with care, coordinating bookings to balance guest flow and maintain a seamless dining experience.
Benefits/Perks:
Opportunities for career growth, all role promotions prioritized for in-house employees
Flexible Scheduling, and closed 7 major holidays!
20% dining discount off the entire menu
50% dining discount on shift
Starting pay $13.00-$16.00/hour
Certain associate meals
Motivations:
A genuine commitment and interest in Hospitality
A "Yes, and!" mentality toward Guests Services
An intentioned appreciation toward teamwork, family, and community
Responsibilities
Arrives for shifts promptly as scheduled and wears a clean, well-maintained uniform that meets restaurant standards.
Upholds positive hygiene and cleanliness practices throughout all work shifts.
Demonstrates hospitality by answering guest questions, addressing requests, and resolving complaints with a focus on guest satisfaction.
Collaborates with management and team members, offering help with tasks when needed, and provides constructive suggestions for improvement.
Adheres to all safety, health, and sanitation regulations at the national, state, and local levels, reporting unsafe conditions and properly handling materials and equipment.
Is familiar with the restaurant's emergency procedures.
Follows all duties, standards, and procedures outlined in the associate handbook.
Three Creeks Kitchen + Cocktails is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
Qualifications
Previous experience in food service, hospitality, or in the back of house
Ability to work well in a fast-paced environment
Excellent customer service and time management skills
Ability to work well in a team environment, and shows an eagerness to perform
Motivated to make an impact and personally contribute to the success of the restaurant
Compensation: $13.00 - $16.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
CLICK "FIND JOBS" ABOVE
Are you passionate about the art of hospitality and looking to join a dynamic team at a top-tier restaurant?
We are a new and exciting establishment specializing in New American cuisine, focusing on seafood, steak, sandwiches, and hand-crafted desserts. Our menu also features specialty and classic cocktails and a curated selection of local craft beers.
Located in a charming small-business neighborhood, our restaurant offers a refined yet natural aesthetic, blending green and metallic gold tones with live greenery, crystal glassware, and elegant chandeliers. With a large patio and a four seasons room designed for large parties and private events, we aim to provide a memorable dining experience for every guest.
We believe in creating not just a meal, but an experience. Our team is dedicated to exceptional service, meticulous attention to detail, and fostering a warm, inviting atmosphere. We are looking for individuals who share our passion and commitment to excellence.
Auto-ApplyGuest Services Staff - PromoWest - Columbus
Greeter job in Columbus, OH
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
GUEST SERVICES STAFF
GUEST SERVICES
SHOW OPERATIONS STAFF
USHER/TICKET TAKER
1. GUEST SERVICES STAFF
SUMMARY
Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.
PRIMARY RESPONSIBILITIES
Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.
Operate the various coat check rooms within established guidelines and procedures at the venue.
Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access).
Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly.
Seat guests and assist ADA patrons.
Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings.
Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
Monitor venue during guest arrival and exit to comply with fire department safety regulations.
Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
QUALIFICATIONS
A minimum education level of: High School Diploma or its equivalency
A minimum of 1-2 years of related work experience
Ability to work in varying conditions
Ability to lift 50 lbs. without assistance
Positive attitude with superior customer service skills
Ability to stand, walk, and climb stairs for long periods of time
PREFERENCES
Previous experience working in events and knowledge of the music industry preferred
Availability to work nights, weekends, and holidays as needed according to venue schedule.
2. SHOW OPERATIONS STAFF
SUMMARY
The Show Operations Staff will be responsible for both custodial and guest services support. This position will ensure cleanliness of pre-show and post-show common areas in addition to public areas throughout the event. The Show Operations Staff will also deliver optimal customer service by assisting with guest directions, guiding guests to exit points, escalating guest complaints when necessary, and provide guest seating support.
PRIMARY RESPONSIBILITIES
Responsible for pre-show and post-show cleaning of common areas (i.e. lobby, restrooms, elevators, seating, etc.) while maintaining and ensuring cleanliness in public areas throughout the event.
Assist with opening doors for crowd control, providing suite holder directions, managing bar lines, escalating guest complaints as necessary, in addition to guiding and directing guests to exit points and around any production load-out that may impact exits.
Provide reserved guest seating support such as setting chairs as needed, marking chairs for seating locations, directing guests to seat locations, and assisting ADA patrons while complying with facility/event ADA requirements.
QUALIFICATIONS
A minimum education level of: High School Diploma or its equivalency
A minimum of 1-3 years of related work experience.
Ability to work in varying conditions.
Excellent interpersonal and customer service skills.
Excellent verbal and written communication skills.
Ability to take direction and work well with others.
Ability to stand for extended periods of time and lift tables, chairs, etc.
Available to work nights, weekends, and holidays.
3. USHER/TICKET TAKER
SUMMARY
The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise.
PRIMARY RESPONSIBILITIES
Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s).
Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information.
Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements.
Display a calm and attentive demeanor when rectifying issues with guests.
Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area.
Control access points to prevent unauthorized entries.
Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager.
QUALIFICATIONS
A minimum education level of: High School Diploma or its equivalency
A minimum of 0-1 years of related work experience
Able to work efficiently in a fast-paced environment
Exemplify a strong commitment and willingness to provide excellent customer service
Maintain a neat, clean and professional appearance
Possess strong interpersonal and communication skills
Sound judgement; able to make sound decisions
Available to work evenings, weekends, and holidays
Payscale: $10 - $14
Bonus: This position is not eligible for a bonus under the current
bonus plan requirements.
Benefits: Part-time: This position may be eligible for benefits (ACA
qualification).
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
Auto-ApplyFront Desk Host
Greeter job in Columbus, OH
We are seeking a professional and friendly Front Desk Host to join our dynamic team in our Columbus office. If you thrive in a fast-paced environment and love interacting with people, we want to hear from you!
Key Responsibilities:
Greet and welcome visitors in a friendly and professional manner.
Manage the front desk, ensuring that all calls, inquiries, and visitors are handled promptly and efficiently.
Maintain a positive, helpful attitude while directing guests to the appropriate personnel or departments.
Assist with scheduling appointments and managing conference room bookings.
Handle incoming and outgoing mail and packages.
Provide administrative support as needed, including data entry and document filing.
Ensure the front office area is clean, organized, and presentable at all times.
Collaborate with team members to ensure efficient office operations.
Qualifications:
Proven experience as a front desk representative, receptionist, or similar role.
Exceptional verbal and written communication skills.
Strong organisational skills and attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and work in a fast-paced environment.
Positive attitude and strong interpersonal skills.
Why Join Us?
Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and friendly work environment.
Convenient office location in Columbus, OH.
Front Desk/Host
Greeter job in Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $10.45 - $13.5 per hour
Salary Range:
10.45
-
13.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyGuest Service - Lead
Greeter job in Gahanna, OH
Under the supervision of the Recreation Supervisor, the Guest Service Lead position includes the following duties: * Assists the Recreation Supervisor in the daily operations of the aquatics facilities * Provides direct monitoring of Concession/Office Crew, and the quality of service being provided
* Independently responsible for desk, customer service, membership processing and concession operations at the aquatics site
* Ensures exceptional safety standards are maintained
* Reports to the Recreation Supervisor
* Guest Services Lead staff are required to be available the first week of May for training and pool set-up. The pools are open mid-May through Labor Day weekend. The Guest Service Lead-Aquatics staff are expected to be available throughout the entire season unless otherwise noted at hiring
* Leads with onsite supervision and communication; assists with scheduling, training and evaluating employees
* Serves as the main point of contact for guests while onsite at aquatics facilities, processing memberships, answering phones, selling gate admissions, preparing accurate deposits, and monitoring contractors
* Leads and maintains the promotion of excellent customer service standards at all levels of operations
* Implements and enforces the emergency action plans and facility safety policies
* Establishes and maintains effective working relationships with employees, supervisors, other agencies and the public
* Maintains the inventory of supplies and equipment in connection with the operation of the pool; assists Recreation Supervisor and co-workers in duties necessary for the proper upkeep and maintenance of the pool and pool grounds
* Maintains all necessary documentation for business, operations, program and staffing under the direction of the Recreation Supervisor
* Maintains proper pool staff certification requirements
* Provides program leadership through staff to organize, conduct and expand all programs including, but not limited to, the swim team, dive team, swim lessons and special events
* Regular, predictable, and punctual attendance is required
Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is a High School Diploma or equivalent required and One year of progressively responsible experience at a pool facility is preferred
Licensure or Certification Requirements
* Current American Red Cross CPR/AED for the Professional Rescuer, First Aid, and Administering Emergency Oxygen certificate required.
* Current American Red Cross Lifeguard, or a nationally recognized equivalent, certificate, preferred.
* Current ServSafe Food Handler Certification or ability to obtain before employment is required.
Other
* Minimum 18 years of age
* Evaluates the effectiveness of programs and services and makes recommendations on the modification of existing programs
* Maintains high standards of health and safety in all aquatics operations, adhering to industry standards at all times
* Maintains the facility in a clean and orderly fashion
* Attend and assist in facilitating all required pre- and in-service training
* Performs other tasks and duties as assigned
Knowledge, Skills, and Abilities
Knowledge of:
* Basic recreation principles
* Emergency procedures
* Foodservice regulations
* Thorough knowledge of computer applications and hardware related to the performance of the essential functions of the job, including recreation reservation and activity software.
Skill in:
* Cash handling and procedures.
* Working with different age populations
* Conflict resolution
* Time management
Ability to:
* Work independently, while being able to lead and supervise others and meet deadlines. Adhere to regulations, policies, and procedures required by the State of Ohio, Franklin County Board of Health, the City of Gahanna, and all other regulatory/governing bodies.
* Experience and ability to lead and supervise others.
* Enforce safety regulations and emergency procedures.
* Understand and follow instructions from Pool Manager, Aquatics Coordinators, and Recreation Supervisor
Working Conditions:
* The employee is subject to inside and outside environment conditions, extreme cold, extreme heat, noise, vibration, hazards, and atmospheric conditions.
* This is heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects; work requires swimming, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions.
Guest Services Ambassador
Greeter job in Columbus, OH
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.
Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center.
ESSENTIAL DUTES AND RESPONSIBILITIES
Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries.
Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services.
Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance.
Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals.
Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff.
The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility.
Availability to work both evenings and daytime/morning shifts essential.
Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand.
Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction.
Embrace interacting with large groups or addressing individual guest needs.
Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details."
Be ready for all other duties that come your way-every day brings a new opportunity to shine!
QUALIFICATIONS
Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps.
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus.
SKILLS AND ABILITIES
Professional appearance
Strong interpersonal, oral, and written communication skills
Command of the English language, coupled with excellent telephone etiquette
Must have eye/hand coordination and manual dexterity.
Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors.
Must be able to work independently and maintain a positive attitude within a busy environment.
This position requires the ability to work effectively with diverse groups of people on all levels.
Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility.
This position requires the ability to respond politely to all individuals and work well as a collaborator.
Must be self-motivated, and flexible to immediate changes.
Excellent record of dependability and reliability
WORKING CONDITIONS
Indoor and outdoor environment with exposure to loud noise, heat, and cold.
PHYSICAL DEMANDS
This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
TO APPLY:
Visit: **************************************
Greater Columbus Convention Center
Attn: Human Resources
400 N High Street
Columbus, Ohio 43125
PHONE: ************
FAX: ************
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Auto-ApplyGuest Service Expert
Greeter job in Columbus, OH
Cashier (Guest Service Expert)
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Tip share-earn up to $2/hr. extra in tips
Get Paid $ to Refer your Friends*
50% of the best burgers around (or other menu options)
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off - vacation and sick**
401K match (21 and older)
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform and hat
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Cashier Responsibilities
Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will:
Greet guests with a smile! Responsible for welcoming new and repeat guests every visit
Promote a fun and positive work environment
Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
Be knowledgeable of all menu items so you can make meal suggestions & answer questions
Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program
Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect
Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit
Foster and value a safe work environment by following all personal and food safety and security standards
Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products
Ability to listen, communicate and work well with others in a busy restaurant environment
Values integrity and doing the right thing, even when no one is watching
Follow company cash policies to ensure minimal losses through theft or shortages
Upsell food items to all guests ordering through thoughtful suggestions
Follow company order accuracy procedures to ensure a happy guest and minimize waste
Cashier (GSE) Requirements
No experience necessary - we build better skills! Must successfully complete Smashburger training program
Must be 16 years old
Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs.
Show up on time to work variable hours/days, including nights, weekends, and holidays
Adhere to Smashburger uniform policy
Must successfully complete Smashburger training program
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
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Customer Service Attendant Supervisor
Greeter job in Marysville, OH
AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Customer Service Attendant Supervisor, Full-time. This position works Monday through Friday, 6:00am to 3:30pm.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Assists in the training and development of team members.
Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.
Reviews inventory and waste levels of accounts and makes recommendations.
Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action on a monthly basis
Completes monthly inventory action plans for team members
Generates reports for management to ensure profitability at accounts.
Verifies and signs off on timecards.
Visits accounts and meets with account representatives.
Leads and assists on projects assigned by the Operations Manager or Branch Manager
Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts.
Walks, bends, crouches, and climbs stairs.
Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.
Performs other duties as specified by management.
Requirements:
Inspects accounts weekly to ensure machines are clean, filling, and operating correctly.
Recruits trains, and retains team members.
Develops succession plans.
Operates accounts within labor guidelines.
Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption.
Attends weekly staff meetings.
Addresses customer inquiries/complaints within 24 hours.
Following all safety requirements at accounts, which may include personal protection equipment such as hard
hats, safety glasses, ear protection, etc.
Benefits:
A family culture and atmosphere
Competitive compensation
Company vehicle
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
Part-Time Guest Service Specialist
Greeter job in Westerville, OH
The Guest Service Specialist serves as the first point of contact for the guests and ensures that a high degree of quality services are being offered to them. We are looking for highly organized candidates with excellent people skills that will provide professional services in a courteous manner, assisting guests with inquires, problems, registration and complaints. To ensure success this person will be professional and pleasant in challenging situations, and take responsibility for satisfaction of guests from arrival to departure. Preferred candidates will be positive, pro-active and be skilled at multitasking in a fast paced environment.
WORK SCHEDULE- Weekday Evenings (4:30 PM - 9 PM), Saturday (shift varies between 8 AM - 8 PM), Sunday (shift varies between 10 AM - 6 PM).
Employee will report directly to the Facilities Supervisor. Employees may be asked to perform one or more of the following duties. Essential job functions may include, but are not limited to:
* Acting as an information source on various matters, keeping abreast with latest developments and changes within the Community Center.
* Greeting guests in a sincere and friendly manner and making them feel welcome.
* Anticipating and addressing guests' needs and resolving their problems and complaints appropriately, calmly and in a timely manner.
* Operating the phones and assisting with all inquiries.
* Collaborating and communicating with other internal departments to ensure guest satisfaction.
* Comply with Westerville Community Center procedures and safety policies.
* Be responsible for registering, and receiving payments from guests, for programs, activities, passes and daily admissions.
* Balancing cash drawer at the end of the shift following money handling procedures set by the department.
* Make sure that the guests remain satisfied and content with the services that are being offered, take feedback from the guests as to how services can be improved.
* Process credits, refunds and transfers for programs, activities and pass registrations.
* Acquire, through provided training, a working knowledge of RecTrac that is used daily.
To ensure success, a guest service specialist should be totally customer-centric and have good listening skills.
Have good problem solving skills with attention to detail.
Demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.
Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal staff as well as customers.
Outstanding written and verbal communication skills.
Being in a service oriented industry, the guest services specialist should be flexible to work shifts that are early morning,late evening, weekends and holidays.
Extensive knowledge and expertise with computers and money handling.
Education and Experience:
Candidate must have a high schools diploma and be at least 18 years of age. Training at an accredited institution and atleast two years of guest services experience is required.
Guest Service Expert
Greeter job in Westerville, OH
Cashier (Guest Service Expert)
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Tip share-earn up to $2/hr. extra in tips
Get Paid $ to Refer your Friends*
50% of the best burgers around (or other menu options)
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off - vacation and sick**
401K match (21 and older)
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform and hat
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Cashier Responsibilities
Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will:
Greet guests with a smile! Responsible for welcoming new and repeat guests every visit
Promote a fun and positive work environment
Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
Be knowledgeable of all menu items so you can make meal suggestions & answer questions
Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program
Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect
Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit
Foster and value a safe work environment by following all personal and food safety and security standards
Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products
Ability to listen, communicate and work well with others in a busy restaurant environment
Values integrity and doing the right thing, even when no one is watching
Follow company cash policies to ensure minimal losses through theft or shortages
Upsell food items to all guests ordering through thoughtful suggestions
Follow company order accuracy procedures to ensure a happy guest and minimize waste
Cashier (GSE) Requirements
No experience necessary - we build better skills! Must successfully complete Smashburger training program
Must be 16 years old
Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs.
Show up on time to work variable hours/days, including nights, weekends, and holidays
Adhere to Smashburger uniform policy
Must successfully complete Smashburger training program
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
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