Gregory Poole jobs

PRIMARY FUNCTION: Perform in-depth and advance repairs and troubleshooting on the mechanical and electrical aspect of electrical power generation. Job specific - technician must be able to logically evaluate the job given to them in a timely, efficient manner. Be able to use mathematical formulas as a part of troubleshooting. Technician must be a consistent 85% productivity rate. Daily service report writing and time entry is a must in this position. Monitoring systems - Modbus, Ethernet, CAN Buss, upload/download files and parameters, posses above average computer skills Technician will be expected to be able to be on emergency call at their normal rotation along with the other switchgear/ups specialist for at least 7 days at a time. They must be accessible when needed except during regularly scheduled vacation, personnel business time off either by phone or pager. Must be at a skill level to comprehend logic of Caterpillar UPS systems and obtain the needed training for the products. Ability to effectively communicate with internal and external personnel and customers in written and verbal formats. Must be able to train end users on operation of equipment. Technician must be able to interpret and modify to as built conditions schematics on job sites and in manuals for jobs that they as assigned to. Must be able to interpret manuals for jobs that they are assigned. Technician must be aware and conscious of all safety factors revolving around circuits at high power levels. Must adhere to all company safety policies (i.e. EPG safety work policy, and others). Failure to do so can affect employment status. Must be proficient in identifying components in system which include but are not limited to modular system, processors, power supplies, I/O modules and communications modules. Ability to modify or fabricate product in order to meet job specific requirements. Attend Training courses relative to job positions as needed, monthly Pure Safety, notifying supervisor of training needs on an on going basis. EDUCATION: Must be a high school graduate with the below work experience. 4 Years of job specific military experience or a technical college graduate in diesel or electrical technology can off set the below work experiences by 2 years. WORK EXPERIENCE: External Candidates: Must have a minimum of 5 years direct experience with Automatic Transfer Switches. UPS and Switchgear experience very desirable. Internal Candidates: Must be a GPEC EPG Master Technician performer for at least 1 year. PHYSICAL: Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 137 pounds, as well as use mechanical hoist for heavier parts. Other: Possess or immediately obtain related mechanical/electrical hand tools that meet required divisional standard. Will work remotely with rare trips to dispatching office. Must be able to effectively write repair activities on customer work orders. Must have cognitive reasoning and problem solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; can work independently with minimal supervision. Ability to interface with customers (both internal & external) effectively and courteously. Technician must be safety conscience and comfortable with live circuits at very high power levels. Must be able to respond to customers EPG emergency needs during man-made or natural occurrences. Field Activity Must be able to daily operate a service vehicle and drive for extended periods to reach customer's locations. Conduct all business and social activities in a manner which reflects integrity and professional excellence. Additional: Field activities require a valid state drivers license (obtain within 30 days of hire a valid license within the state of GPEC's operation) AND posses a safe driving record, as outlined in our GPEC Motor Vehicle Policy. Some vehicles may require having or obtaining a valid Commercial Drivers License (CDL). Additional Prerequisite for Position: A candidate must: Be well versed in the electrical and mechanical aspect of electrical power generation. Being familiar with the diesel and gasoline / LP gas engines is a must. Process in-depth, advanced understanding and troubleshooting skills in the following systems: Lubrication, cooling, fuel systems (mechanical and electronic) Generators operations and applications (permanent magnet and self excited LP gas Generator Instrumentation Engine Instrumentation Load Banks Electrical actuators Industrial Communications Protocols Governors (mechanical and electronic) Un-interruptible Power Supplies (UPS) Battery charging systems Voltage regulation and power conditioning Surge Suppression and other associated electrical devices Electrical Safety, Lockout-Tagout Procedures KVAR and power factor controls Caterpillar (and other OEMs) engine controls Candidate must have had exposure to and be able to perform basic troubleshooting skills on the following systems: Surge Suppression and other associated electrical devices Industrial Communications Protocols (Modbus, Ethernet) Un-interruptible Power Supplies (UPS) Individual should be well versed in the electrical aspect of power generation regardless of the type of gear being worked on. Individual must demonstrate the ability to comprehend basic Automatic Transfer Switches , PLC based Industrial Controls, Electronic Engine Governors, Remote Monitoring Systems, Stored Energy Systems (UPS's), and Electrical Power Surge Suppression equipment. Additionally the individual should be proficient with various types of electronic test equipment such as Oscilloscopes, Digital Voltage Meters, Phasing Indication Meters, Harmonic Distortion Meters, Load Banks and Caterpillar test equipment. Demonstrate above average comprehension of electronic diagrams and flow charts. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Job Description Job Position: Portal Crane Technician Candidate can live anywhere is South East Are you interested in becoming an experienced Portal Crane Technician? Join Konecranes, one of the world's largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise that are comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment. Portal, or woodyard, cranes are large outdoor gantry cranes that supply wood to paper and lumber mills. This division of Konecranes focuses exclusively on these specialized and complex cranes that are crucial to the operation of our customer's processes. This role requires extensive travel throughout the southeast, with occasional travel to the Pacific Northwest and Maine. Must be able to travel for up to two weeks at a time. This role requires 100% travel. Career Development: We offer a defined career path for our Technicians to take control of their own future. Learn More, Earn More! Acquire knowledge both experientially and in formal educational settings, progressing through our Technician Levelling program. Enjoy the convenience of real-time tracking accessible through a dedicated app on your company-issued mobile device-an innovative feature facilitating continuous learning and career development. Principal Responsibilities: · Troubleshoot electrical, mechanical, and structural issues on-site. · Work with a team to make mechanical and structural repairs to woodyard cranes · Report findings of repairs to customers via an exit meeting and written reports. Must be able to communicate any defects and there severity in professional manner. Consult with customers on repair and safety issues, offering recommendations for improvement. · Document findings and recommend corrective actions, including safety notifications to customers. · Produce electronic documentation of inspections using company tools. Basic computer and Microsoft word skills required. Complete service reports and other required documents accurately and promptly. · Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI). · Maintain company-issued equipment, vehicles, and assets in proper working order. Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor. · Follow established safety rules and procedures, including customer guidelines. · Perform other responsibilities as assigned by the supervisor. Qualifications Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience. Experience: Minimum two (2) year experience involving mechanical and/or structural repairs. Prior experience with cranes is a plus. Rigging and/or welding experience is requirement. Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer, Additional Information Candidate can live anywhere in the Southeast USA - LA, MS, AL, GA, SC, NC, TN, or Northern FL Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc. Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check. Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more! Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks. Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service Konecranes moves what matters . Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category. Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

GENERAL JOB DESCRIPTION The Senior Technician is a heavy equipment mechanic that specializes in the modernization and repairing of cranes. This position may perform routine maintenance, troubleshooting, repairs and upgrades; as well as solving complex problems when the crane malfunctions. This position must encompass self-sufficiency, leadership abilities, effective communication and professionalism in an effort to lead field technicians and be the liaison between HCSG management and customers. The Technician position works in a safety-first type of environment. HCSG is a 24/7 service company that requires technicians to be available on-call and provide after hour or even weekend services as required due to customer needs. DUTIES & RESPONSIBILITIES * Must be able to be on-call and provide after hour services as required. * Troubleshooting, repairing, inspecting, and upgrading industrial hoists and cranes in the field at customer locations. * Train and mentor field technicians * Perform OSHA required hoist and crane inspections and generating inspection reports and repair orders. * Communicate with the Service Manager and Branch Manager during the day so that work can be scheduled and completed on a daily basis. * Consult with customers regarding all repair and safety related issues and discuss recommendations that will assist the customer with improving their services. * Maintain all company issued equipment, vehicle, and assets in a safe and proper working order. * Operate tools, equipment, and vehicles in a safe and responsible manner. Notify immediate supervisor of any deficiencies. * Maintain supply of HCSG forms and miscellaneous materials in the company vehicle. * Maintain the ability to work with others in team environment. * Attend company provided trainings and seminars as required. * Participate in HCSG 5 Marks program * Other duties as assigned PHYSICAL DEMANDS The work is labor intensive. Must be able to lift up to 50lbs on a daily basis. Must be able to lift up to 100lbs on a rare basis. This position requires 90% of frequent climbing, balancing, stooping/crouching, overhead reaching, bending, squatting and prolonged standing and sitting. It requires occasional pushing, pulling, kneeling, and crawling. The position also involves great hand and eye coordination. Heights exceedingly over 50 feet from time to time are normal to incur on a daily basis to maintain a crane. Employee will be required to travel from time to time (20-50%) and must be willing to work various shifts to accommodate needs of HCSG branches and customers. This includes on-call and overtime. Travel out of town may be required at the discretion of the company. WORK ENVIRONMENT Work is normally performed inside or outside (pending customer requirements) with varying degrees of extreme hot and cold temperatures depending on the weather. During summer months, temperatures can exceed 120 degrees. This position will be frequently exposed to noise, heights, fumes, dust, and odors. MINIMUM QUALIFICATIONS * At least 5-7 years of crane repair & maintenance experience * At least 3-4 of years electrical and/or mechanical experience in lieu of crane repair & maintenance experience. * Must have a valid drivers license and acceptable driving record * Must always commit to working and driving safely * Must be willing to work off the ground at various heights * Must have basic computer skills to work with web-based crane inspection programs * Must be able to communicate well with others and work independently or as a team * Knowledge of hand tools and/or possess hand tools PREFERRED QUALIFICATIONS * Vocational/Technical training certificate Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.

PRIMARY FUNCTION: The GP Academy Technical Trainer is responsible for delivering high-quality, hands-on training to new and experienced technicians across Gregory Poole's apprenticeship program, advanced Caterpillar technician training, and other technical development initiatives. This role requires a strong technical background, a passion for teaching, and the flexibility to cross-train in multiple disciplines. ESSENTIAL DUTIES: Instruction & Facilitation Deliver instructor-led training for the Gregory Poole Apprenticeship Program, focusing on foundational skills, safety, and equipment systems. Facilitate advanced Caterpillar technician training, including diagnostics, hydraulics, electronics, and powertrain systems. Crosstrain and deliver instruction in additional areas such as power systems, material handling, or emerging technologies (e.g., electric or autonomous equipment). Deliver training at least 3 days per week. Maintain a minimum instructor evaluation average score of 4.5. Curriculum Development & Customization Collaborate with subject matter experts, instructional designer and OEM professionals to develop and update training materials, lesson plans, and assessments. Customize content to meet the needs of different learner levels and business units. Ensure training content aligns with Caterpillar standards, industry certifications, and Gregory Poole's operational needs. Learner Support & Evaluation Provide coaching, mentorship, and performance feedback to learners. Assess learner progress through practical evaluations, written tests, and hands-on demonstrations. Serve as TCG (Technician Career Guide) task performance validator in support of technician development. Training Operations Maintain training equipment, tools, and classroom environments. Ensure compliance with safety standards and training protocols. Track attendance, certifications, and training records in the LMS. MINIMUM REQUIREMENTS: Education: Associate's or Bachelor's degree in Diesel Technology, Industrial Technology, or a related field (or equivalent experience). Work Experience: 4+ years of experience as a technician or technical trainer in heavy equipment, power systems, or related industries. Strong knowledge of Caterpillar equipment and systems preferred. Experience with instructional delivery, adult learning principles, and hands-on training. Excellent communication, facilitation, and interpersonal skills. Proficiency with Microsoft Office and Learning Management Systems (LMS). Physical: The job duties must be performed both in an office environment and in the field visiting and working at customer job sites. Must be able to lift and carry up to 50lbs (tools, parts). Frequent travel to branches to conduct employee and customer training. . The employee must be able to pass a non-regulated DOT physical to operate a truck and trailer combination up to 26,000 lbs. and have the physical capabilities to climb stairs and large pieces of mobile heavy equipment. The employee regularly works near moving mechanical parts and is exposed to risk of electrical shock. The employee frequently works in precarious places and in outside weather conditions and is exposed to wet/humid conditions, fumes, or airborne particles. The employee is occasionally exposed to extreme cold or heat. The noise level in the work environment may also be very loud. This function requires normal eyesight to read and interpret technical information, as well as hearing and speaking ability to communicate with personnel with GPEC, our suppliers and those employed by our customers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other: Caterpillar Instructor Accreditation or OEM training certifications strongly preferred; or gain certification within 6-12 months of hire date. Experience with eLearning tools or blended learning environments. MACS instructor certification and/or gain certification within 6-12 months of hire date. Ability to travel to multiple Gregory Poole locations as needed. Spanish fluency is a plus. Must hold a valid driver's license. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval. Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Main Duties & Responsibilities Primary Job Role Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment. Maintains a minimum set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications. Attends and successfully completes required technician training classes. Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs Works in the assigned area in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards. Research repair needs and order parts as needed. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times. Approaches work in a positive manner and maintains conduct that is supportive of the work Team. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Assists with maintaining proper facility appearance and shop conditions by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work. Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative. Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things. Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures. Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities. Company Overview In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has five facilities outside of Florida - The Carolinas, Georgia, & Texas- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,700 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications Education and Experience Formal Education High School diploma or GED Experience 1-5 years Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Not Required but Highly Desired Criteria Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs. Aerial Equipment and Heavy Duty Truck expereince Preferred. Updating of Knowledge Job requirements frequently change requiring re-training once or more per year. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires problem solving ability, established examples / guidance are not always available Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters. Working Environment Stress Load Occasional exposure to these stresses (less than 20% of the time). Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work. Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends. Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team) Physical Demands · "NA": Not Applicable · "O": Occasionally - (up to 3 hours/day) · "F": Frequently - (3-6 hours/day) · "C": Constantly - (6-8 hours/day) F: Climbing O: Balancing O: Stooping F: Kneeling F: Crouching F: Crawling F: Reaching C: Standing F: Sitting F: Walking O: Feeling F: Fingering F: Grasping F: Repetitive Motion C: Talking C: Hearing F: Pushing - Up to 25 lbs. F: Pulling - Up to 25 lbs. F: Lifting - Up to 25 lbs. O: Pushing - 26-50 lbs O: Pulling - 26-50 lbs. O: Lifting - 26-50 lbs. O: Pushing - Over 50 lbs. O: Pulling - Over 50 lbs. O: Lifting - Over 50 lbs. Environmental Conditions · "NA": Not Applicable · "O": Occasionally - (up to 3 hours/day) · "F": Frequently - (3-6 hours/day) · "C": Constantly - (6-8 hours/day) C: Inside conditions: Protection from weather but not necessarily from temperature change. O: Outside environmental conditions: No effective protection from weather. O: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. F: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. F: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level F: Vibration: Exposure to oscillating movements of the extremities of whole body. F: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. F: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. F: Oils: There is air and/or skin exposure to oils and other cutting fluids. O: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER Not ready to apply? Connect with us for general consideration.

PRIMARY FUNCTION: Administer the Construction Division warranty program in compliance with established vendor policies to assure maximum recovery of warranty expenses; provide on-going support and training for service personnel. Percent of Time Duty 27% Analyze all warranty work orders to determine warrantability of repair, accuracy and completeness of technical information provided and inclusion of necessary supporting documentation. Requires the ability to interpret failure information and a thorough understanding of the various systems. 35% Compile warranty claims using on-line computer warranty program. This process includes using component and job codes to accurately reflect labor required to perform repair. This requires detailed knowledge of equipment, Repair Time requirement guides and CAT codes. The process also includes providing vendor with a sufficient analysis of the failure, troubleshooting steps, and repair. Providing this information requires skills in negotiating. These skills are crucial to recouping the maximum warranty expenses. 5% Develop, plan, coordinate, schedule and implement training for GPEC service and warranty (weighted) personnel, service managers, mechanics. This includes training on vendor established warranty practices and procedures; use of CAT's PC program and accurate completion of SIMS reports and service reports. 7.5% Provide on-going daily guidance to Gregory Poole service and warranty personnel by maintaining up-to-date warranty guides, CAT service letter files, and extended coverage guidelines; and by being knowledgeable of current warranty statements and changing engine systems. 2.5% Work closely with vendor service representatives and other technical personnel to negotiate (weighted) policy reimbursement and to ensure fair participation by all involved MINIMUM REQUIREMENTS: Education: Two year college graduate with a minimum of two years administrative experience in service-related environment or High school graduate with minimum of three years administrative experience in service-related environment Work Experience: (See Education) Physical: Must be able to clearly communicate to others, especially in group facilitating and in writing. Must be able to use a PC for long periods. Other: Good verbal and composition skills. Accounting knowledge. Computer literate. Technical aptitude. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

PRIMARY FUNCTION: The Rental Branch Manager will manage the construction division's rental operations for a designated branch in a manner that promotes superior customer service, maintains efficient operations and maximizes profitability and return on assets. In addition to leading the Rental Development Program to train the next generation of GP Rental Associates. ESSENTIAL DUTIES: Operational Leadership Manages rental operations providing superior customer service and a "can do" attitude by maintaining a staff of well trained, highly motivated employees Manages rental inventory in a manner to maximize profitability and market penetration. Maintains proper inventory levels. Works with Rental Operations Manager on rental fleet retirement. Establishes and monitors procedures to ensure proper maintenance on rental units and manages costs to remain within acceptable levels. Develops and monitors processes to ensure proper billings, documentation and paper flow. Maintains adequate reporting system to establish benchmarks and tracks performance of rental fleet, i.e., maintenance costs, utilization and ROA. Manages expenses to achieve financial targets. Reviews monthly P&L statements for accuracy and takes appropriate corrective actions to improve operational income/profitability. Works with Rental Operations Manager in planning and developing rental equipment processes and support to provide superior customer satisfaction and maximize efficiencies. Group Leadership Provides daily and long-term leadership for the direct report associates to include but not be limited to the following activities: Interviewing and Hiring Coaching Rental Development Program Training and Developing Counseling and Disciplining Dismissing Site Administration Provides management for rental, hauling, and rental service. Manages general office business activities as needed. Establishes and monitors rental, hauling, and rental service goals and results including location condition, job and performance standards, time utilization and performance of associates, etc. Ensures operations are efficient. Evaluates overall quality of operational activities and implement actions to provide the best customer service while ensuring necessary profitability. Monitors all company property to ensure proper maintenance (i.e. vehicles, building, tooling, etc.) Ensures all required reports and operational bookkeeping is submitted in a timely manner. Ensures cash sale collection procedures are followed. Business development and management activities Develops and administers annual rental budgets and monitors expenditures to ensure the most cost-effective and efficient utilization of resources. (associates, fiscal, and capital) Conducts periodic customer site visits to promote rental and rental service activities. Informs sales representatives of new and used sales opportunities. Rental Coordination Manages or resolves customers' rental/sales complaints and problems to the best customer satisfaction level possible. Daily monitors equipment rental/sales schedule and immediately contacts customers with any schedule updates, modifications, or delivery problems. Informs sales and rental representatives of rental/sales fleet inventory, activity, and rates. Assists with telephone collection of past due rental/sales payments. Meets with customers to discuss, negotiate, and close rental/sales fleet sales that are within established guidelines. Equipment /Inventory Ensures rental/sales units are operational by coordinating repairs and maintenance with rental service technicians. Approves some equipment service work orders. Maintains current and accurate service records for each unit. Establishes and maintains rental fleet at approved inventory levels Maintains current inventory usage records and ensures accurate and timely billing. Bookkeeping/Invoicing Expedites customer credit applications in a timely manner allowing them to rent equipment. Opens, maintains, and closes work orders (i.e., look up customer account job and component codes, warranty status, enter into mainframe). Verifies, logs, codes, and processes billing/invoices. Issues, extends, and enters purchase orders for outside vendors. Occasionally writes correspondence, memos, quotes, records, reports, etc. MINIMUM REQUIREMENTS: Education: A four-year degree, preferably in business or marketing Work Experience: 5 years minimum experience in operational/service experience, preferably in rental equipment activities with 3 years group leadership. Physical: The ability to periodically travel, via car and/or airplane and stay overnight Other: Must have an intermediate skill level in using PC software, primarily MS Word, Excel and Access; Must have a valid driver's license with acceptable record; Must have excellent customer relations skills. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

Gregory Poole Equipment Company is a family founded, family owned, and family led organization. We care about our employees and communities and have for the last 74 plus years we have been in business. Please visit our About - Gregory Poole Lift Systems to explore how you align with our mission at Gregory Poole Equipment Company. PRIMARY FUNCTION: This is a sales manager position, managing a team that sells material handling equipment. Please see the requirements listed below. Plans and manages activities for the Lift Division staff leading to the profitable sales of Allied Equipment for appropriate geographical region. The Sales Manager will be responsible for the hands-on management and training of the sales force in order to increase market share while achieving profitability and customer satisfaction goals. The Sales Manager will interface with factory representatives to ensure good relations between the dealer and factory. Also, this manager will assist in the development and implementation of the annual business and marketing plans for the department. ESSENTIAL DUTIES: Planning Oversees the sales planning process, developing sales strategies and tactics that support short and long-range goals. Develops and obtains approval of sales marketing plans to increase business. Establishes market share and revenue projections along with pricing structures. Maintains records of sales activities, forecasts market trends, lost sales, and competitor information. Develops and obtains approval for the annual business plan and department budget. Monthly reviews and evaluates the operating P&L statement and implements corrective actions to meet future P&L goals. Directs inventory management relative to business needs and configurations. Sales/Marketing Provides hands-on, proactive leadership to the sales staff to ensure adequate progress toward the sales goals and objectives. Ensures professional development of quotations and proposals. Maintains a market awareness level to maximize the effectiveness of the field sales staff to a level acceptable to GPLS. Develops ongoing sales training process to address sales skills, time management, territory management, financial merchandising, product knowledge, competitive knowledge, etc. Assists in packaging of products and maximizing effectiveness of marketing plans. Factory Relations Interfaces with factory representatives to ensure competitive pricing, delivery, specifications and application requirements. Coordinates factory representatives visits to GPLS or customers. Monitors new products or services in our industry and customer industries to ensure that we maintain a competitive position in product offerings as well as customer needs and requirements. Group Leadership Provides daily and long-term leadership for the direct report associates to include but not be limited to the following activities: Interviewing and Hiring Coaching Training and Developing Counseling and Disciplining Dismissing MINIMUM REQUIREMENTS: Education: A four-year degree, preferably in business or marketing Work Experience: 5 years minimum experience in Lift equipment sales with at least 3 years in providing management leadership to other sales professionals Physical: The ability to periodically travel, via car and/or airplane and stay overnight Other: Must have an intermediate skill level in using PC software, primarily MS Word, Excel and Access This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

PRIMARY FUNCTION: The Master Engine Rebuild Technician is responsible for the set-up, disassembly/re-assembly, overhaul, and rebuild of Mack, Cummins, and/or Caterpillar diesel and natural gas-powered on-highway truck engines and related components. * Review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties. * Perform disassembly, inspection, rebuilding, and/or re-assembly of diesel and natural gas-powered on-highway truck engine systems and components, including but not limited to powertrain pumps, motors, and hydraulics components) in accordance with all prescribed quality and safety standards. * Research and determine the reusability of parts in accordance with published manufacturer guidelines. * Coordinate the ordering of replacement parts with a designated point of contact. * Test, measure, and adjust engine systems and components. Therein, identify the cause of failure through logical troubleshooting steps and failure analysis. * Prepare and submit detailed, complete, and legible service reports of all inspections and actions performed using prescribed forms and procedures in a timely manner. * Troubleshoot and test engines in the frame to determine the root cause of failure, and quote needed parts and labor to perform needed engine repairs. * Remove engines from vehicles as required to perform out-of-frame overhauls. * Install engines in vehicles after repairs and overhauls. * Perform post-installation testing, adjusting, and repairs as necessary. * Keep supervisor regularly apprised of the status of assigned work and assist in addressing customer questions and concerns. * Maintain work area, tools, and equipment to promote a clean and safe environment. * Keep up to date with developments in tooling, technologies, and systems. MINIMUM REQUIREMENTS: Education: Must have a high school education or GED. Work Experience: Eight years of experience with at least four years of experience as a service technician working on Caterpillar, Cummins, Detroit, Mack or similar on-highway truck engines. Diagnostic and troubleshooting experience with multiple engine types, models and manufacturers. Physical: Must be able to daily and repeatedly stoop, kneel, bend and climb beside, onto and underneath various equipment to perform diagnosis and repairs. Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 117 pounds, as well as use a mechanical hoist as needed. Other: Must be able to effectively write repair activities on customer work orders. Must have problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; Can work independently with minimal supervision. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

PRIMARY FUNCTION: The primary function of this position is to troubleshoot, repair, rebuild, hydraulic cylinder parts & to restore equipment to proper operation. * Make the necessary preparations to perform work/repairs and comply with PPE requirements.-Use pallet jacks, lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.-Installs, replaces, re-builds, repairs, & tests parts/equipment.-Pressure washes & repaints components.-Use miscellaneous resources and computers to reference parts, get information about parts & enter data into record systems.-Use tools to disassemble/re assemble parts or equipment; lifts/carries parts; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs.-Use overhead hoists, lift devices, forklifts & other aides to move items out of trucks to locations for disassembly, repair, & reassembly.-Use powered equipment to do necessary grinding, honing, boring, drilling, & polishing, and make replacement parts or refurbish parts before re-assembly, reassembles & tests units, & paints finished units. MINIMUM REQUIREMENTS: Education: Must have a high school education or GED. Work Experience: Six years of experience with at least two years of experience on Cat or other similar equipment Physical: Must be able to daily and repeatedly stoop, kneel, bend and climb besides, onto and underneath various equipment to perform diagnosis and repairs. Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 90 pounds, as well as use mechanical hoist for heavier parts. Other: Must be able to effectively write repair activities on customer work orders. Must have cognitive reasoning and problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

PRIMARY FUNCTION: This position is responsible for managing the entire production effort for the EPG Garner shop operations service department, to include 10-20 technicians. Shop operations include maintenance and repairs on all types of equipment such as power generation equipment, industrial diesel engines and on highway trucks. This position ensures that technician productivity levels remain at 85% or above, while managing assigned personnel and equipment resources to maximize department production capabilities. In addition, this position is responsible for ensuring that technicians are fully trained and current on the latest technical support information to include as a minimum service letters, technical bulletins, and product/warranty updates. This position is responsible for enforcing department guidelines and procedures and assisting the Service Manager in establishing long-term business strategies and generating new business opportunities. ESSENTIAL DUTIES: Manages the daily production effort and communicates repair activities and progress to the customer. Coordinates with customer to obtain approval for repairs, advises the customer of any significant changes in the repair process or delays in scheduled commitments, and communicates repair authorizations back to the technician. Ensures initial and follow-up repair authorizations are approved and fully documented prior to beginning repair activity. Establishes priorities for all scheduled and unscheduled repair/maintenance activities. Directly supervises a shop technician work force of 10-20 personnel, ensuring productivity levels remain above 85%. Ensures all warranty repairs are performed in accordance with applicable warranty repair guidelines. Ensures all revenue repairs are performed in accordance with applicable department polices/procedures. Uses dealer business system N365 to open and close work orders. Completes initial review of service repair work orders and finalizes service support documentation for final invoicing. Coordinates with Field service and outside vendors for repairs/maintenance beyond our technical capabilities. Reviews and approves technician labor for posting to service calls / workorders. Receives, reviews, and briefs technicians on latest technical support information to include service letters, technical bulletins, and product/warranty updates. Provides technical repair diagnosis on problem solving with shop technicians. Manages tools/support equipment to ensure serviceability and availability. Ensures technicians receive the required training in support of the latest technological and product line improvements/enhancements. Coaches, directs, councils, and warns shop technicians, as well as, makes recommendations on hiring and firing to Service Manager. Assists the Service Manager in identifying and correcting any safety, operational, or training shortfalls. In addition, assists in developing the department's long-term business initiatives/strategies and advises of any potential problems that might negatively impact productivity levels or jeopardize customer relations. Manages expenditures to meet budget obligations. Assists Service Manager and Product Sales Support Representative in identifying and solidifying new service/business opportunities. Continuously evaluates and reviews daily operation for process improvement opportunities. Processes final invoice and collects payments from customer. Participates, supports and enforces company safety initiatives such as the safety mentor programs, pre-risk assessments, etc. Must have good communication skills to ensure high levels of customer satisfaction. Customer Relations - 30% Administrative - 15% Technical - 15% Supervision/Leadership - 40% MINIMUM REQUIREMENTS: Education: Associate's in applied science degree in Diesel Technology (or related field) and 5 years technical and supervisory experience. Bachelor's Degree is preferred. Work Experience: (See Above) Physical: Must be able to work for long periods while seated and using a PC. Must possess outstanding communication skills normally associated with managing the day-to-day activity of the service department either in-person or via the telephone. Other: Must possess a fundamental understanding of basic business concepts, as well as exceptional computer and administrative skills normally associated with managing a service department. Must possess outstanding leadership and interpersonal skills and be capable of executing decisions in support of the daily business operation. Must have a thorough understanding of the basic work order/administrative processes, department operating principles/guidelines, and long-term business initiatives/strategies. Needs intermediate mechanical and product knowledge. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

PRIMARY FUNCTION: This person shall be responsible for the promotion, sales and engineering of new and used Industrial stationary Air Compressor systems and the ancillary equipment connected. The sales territory shall cover an agreed upon area between the A/C Sales Business development Manager and the Salesman. ESSENTIAL DUTIES Sales / Service ... 80% of Time Spent Make Regular Sales Calls on potential new business included but not limited to engineers/ consultants, mechanical contractors, general contractors, and utilities. Examines and analyze customer's needs, prepares specifications and design modifications pertinent to the proposed installation. Provide technical and sales support to these customers on a regular basis. This support should include promotional materials, detailed drawings, and installation guidance. Perform regular cold calls on new customers to expand the customer base. Work closely with Contracted Service Group to help promote service PM agreements and service work made available through the Service Dept. Keep Accurate Records of all Service agreements Sold. Provide support and maintain regular contact with all Gregory Poole customers ensuring residual business as well as new opportunities. Advise and be an integral part of business direction for Compressed Air Business Growth. Record Keeping and Administrative ... 20% of Time Spent Track all calls and report weekly call log to Compressed Air Business Development Manager. Manage comprehensive database of potential leads and existing customers through GPEC provided CRM. Complete monthly expense reports in a timely manner. MINIMUM REQUIREMENTS: Education: Must have a four year degree in mechanical or industrial engineering with five years of experience Additional Work Experience: Sales of at least 5 + years selling and supporting Flooded and or Oil Free Electric Air Compressors, blowers and industrial capital equipment. CAGI Training is beneficial Compressed Air Energy Auditor Certification is a plus but not required. Factory Trained with one or more major compressor manufactures. Physical: Must be able to sit for long periods using PC systems, reviewing sales information, developing engineering specifications and communication via a telephone or in person Must be able to routinely travel via a vehicle or air transportation with occasional overnight trips. Other: Must have advanced skill levels in using PC software, primarily MS Word, Excel and PowerPoint(Required). Must have a valid state driver's license with clean driving record. (Required) Mechanical Aptitude (Required) Self motivated with the ability to work with little supervision.(Required) This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

PRIMARY FUNCTION: This position is accountable to provide representation for the Company within an assigned territorial area to ensure effective customer relations and successful achievement of engine sales goals. Although this position supervises no other positions, the incumbent serves as the primary liaison between the Company and customers within assigned territory areas. In addition, the incumbent works closely with other EPG sales representatives, engineers, and sales staff, as well as, outside vendors for the purpose of exchanging customer and product information, participating in special marketing activities and providing other assistance that will further the success of the division as a whole. ESSENTIAL DUTIES: Provide and coordinate sales activities within assigned territory to obtain or exceed established volume, overall unit sales and gross revenues, and maximize profitability in accordance with division objectives. Monitor all sales activities within assigned territory to ensure that all lost sales are reported, including transaction prices when available, to facilitate the development of marketing plans and to maximize awareness levels of competitive sales activity. Maintain knowledge of product lines, service and support capabilities, and marketing programs and objectives relating to engine sales to ensure effective representation of the Company with customers. Establish and maintain effective working relationships with customers through personal visitation and other marketing activities to determine equipment needs and provide information concerning the availability of new, used, and rental products offered by the Company. Assist in the development of new marketing plans and strategies designed to enhance the overall success of the Power Systems Division of the Company. Provide continuing contact with customers after sale to respond to questions and technical problems, coordinate installation and start-ups, and keep management informed of customer concerns and/or problems. Implement division marketing programs designed to increase customer awareness of existing equipment and new product lines. Identify new customers for the Company and enhance market penetration and sales effectiveness within assigned territorial area. Prepare a variety of reports, summaries, and other information designed to provide accurate data to management regarding sales activities, customer contacts, expense accounting, and other information necessary to support or monitor sales effectiveness. Prepare and submit these reports in a timely manner to ensure that the required information is provided in accordance with established reporting deadlines. Confer with the Sales Manager to ensure all customer accounts within assigned territorial area are maintained and monitored in an acceptable manner to support sales activities. Manage expense allocations and sales promotional budgets to ensure proper usage and control, and accurately report the accounting of expenditures in accordance with division procedures. Maintain personal automobile used for business travel in a good state of repair and in a manner which reflects favorably upon the positive image of the Company. Report any business related accidents and/or damage to the Sales Manager immediately. Ensure that personal conduct is professional and reflects favorably upon Gregory Poole Power Systems at all times. MINIMUM REQUIREMENTS: Education: Four (4) year business/marketing or electrical engineering degree from an accredited college; or a high school graduate with at least four years of outside accounts power generation equipment sales experience. Work Experience: A college graduate must have at least three years of related outside technical, industrial or capital equipment sales experience; a high school must have direct power generation sales as outlined above. Physical: Can travel for extended periods daily with occasional overnight stays. Must be able to clearly communicate in person, by phone and in writing with customers. Other: Understands customer purchase motivations and sales cycle for preparing the bidding process for consultative sales. Have strong time management skills Must have intermediate PC skills preferably in Word, Excel and PowerPoint. Must have a valid appropriate state driver's license with acceptable driving record. Must be able to provide a vehicle to use daily for company business and will receive with appropriate business reimbursements for usage. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

This is a 2nd shift position from 2pm to 11 pm. (exact hours may be negotiable) that includes a $4.00/hr shift differential, a company truck, laptop and cell phone. PRIMARY FUNCTION: The primary function of this position is to perform advanced level preventative maintenance services to ensure customer equipment is operating at maximum efficiency and productivity. ESSENTIAL DUTIES: Change engine oil and filters, transmission oil and filters, hydraulic oil and filters, final drives and differential oils Lubricate all grease fittings Inspect and clean air induction system, replace air filters Inspect and make minor machine repairs Check for fluid leaks Inspect all hoses and belts Clean and/or change fuel filters Take fluid samples (engine, coolant, hydraulic, transmission, and final drives) Perform track adjustments/visual tracks inspections Inspect tires and valves, inflate to proper pressure Inspect hydraulic cylinders Inspect Ground Engaging Tools (Bucket teeth, cutting edges) Inspect braking systems Inspect safety equipment Maintain parts consignment MINIMUM REQUIREMENTS: Education: Must have a high school education or GED. Work Experience: Six (6) years of experience with at least two (2) years of experience on Caterpillar or other similar equipment; Must be proficient in at least two mechanical systems (i.e. transmissions, engines, hydraulics, etc.) for numerous model lines. Physical: Must be able to daily and repeatedly stoop, kneel, bend and climb onto and underneath various equipment to perform diagnosis and repairs. Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 100 pounds, and manually handle parts up to 100 pounds, as well as use mechanical hoist for heavier parts. Must be able to work in adverse weather. Other: Must be able to effectively document repair activities on customer work orders. Must have cognitive reasoning and problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have basic proficiency using P.C. base equipment and parts information; must work independently with minimal supervision. Field Activity: Must be able to daily operate an assigned service vehicle as well as be prequalified to operate under GPEC Fleet Policy Standards. The driver must be able to operate their assigned vehicle for extended periods in order to reach customer's locations. Must be able to effectively communicate using telephones to receive instructions and to provide service information. Must be able to effectively deal directly with customers at site locations in a professional manner. Additional: Field activities require a valid state driver's license (obtain within 30 days of hire a valid license within the state of GPEC's operation) AND possess a safe driving record which meets the safe driving standards outlined in the GPEC Fleet Policy. Operation of some vehicles will require a valid Commercial Driver's License (CDL), others may require that the driver possess a DOT medical certification. Some positions may require that you obtain a DOT medical certification before you are considered for the position. All positions that require driving for company business or within a Company Owned Vehicle will be held to the standards of the GPEC Fleet Policy. Compensation will be provided for working an alternate shift. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

PRIMARY FUNCTION: Repair, rebuild and test Caterpillar components; primarily engines, transmissions and torque converters following established procedures and guidelines. Mon-Thurs 14:00- 00:30 Perform quality diagnosis, disassembly, inspection, repair/rebuild, and reassembly of components (engine, transmission, torque converter) using CAT specs and procedures. This may include failure analysis as required. Perform dynamometer and bench tests using CAT specs. Complete all required paperwork or electronic data entry in an accurate and timely manner. This may include service reports, daily time entry, warranty, or core information, etc. Maintain and utilize work areas, tools, and equipment to promote a clean and safe environment. Comply with established safety rules and regulations, including the proper use of PPE. Effectively participates as part of the team; leading and assisting where appropriate and requesting assistance when needed. Own and maintain required personal tools. Demonstrates and promotes Gregory Poole Equipment Company's core values of Commitment, Integrity, Teamwork, Excellence, and Safety. MINIMUM REQUIREMENTS: Education: Must have a high school education or GED. Certificate or associate degree from a community college or technical school is preferred. Work Experience: Four years of experience, knowledge of Caterpillar equipment is preferred. Or a combination of education and experience. Physical: Must be able to sit, stand, walk, read, talk, write, and hear to perform the essential functions of this job. Additionally, the individual must be able to occasionally lift and/or move up to 75 pounds. The following may be expected to be encountered: long periods of standing, working with oils and grease, noise, stooping, bending, squatting and exposure to seasonal heat and cold. Other: Ability to operate in a fast-paced environment that requires multitasking while maintaining a high level of organization. Must demonstrate good problem-solving skills, mechanical aptitude, excellent communication skills, and the ability to interpret machine/parts schematics. Proficiency with computers is desired. The ability to work (4) - 10-hour days, with overtime as needed. Must be able to effectively write repair activities on customer work orders. Must have cognitive reasoning and problem-solving skills to apply knowledge, written information, and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

PRIMARY FUNCTION: Responsible for assisting the Field Service Manager in the scheduling of all the Field Service Technicians while providing technical support through prompt accurate and courteous communications to all Internal and External Customers to achieve the best customer satisfaction possible. ESSENTIAL DUTIES: Customer Service * Assists the Field Service Manager in accepting and coordinating customer inquiries and requests for machines repair/service * Utilizes a Visual format to schedule all repairs by Field Service Technicians providing assignment and direction * Schedule service calls to Field Service Technicians providing direction to minimize needless travel and maximize efficiency * Perform follow-up phone calls to customers when necessary to support our 4 hour response time commitment * Monitor pending jobs to ensure promptness in completing job assignments and adequate communication to the customer * Schedule PM assignment to Field Service Technicians providing direction to minimize needless travel, maximize efficiency, and achieve a 90% completion * Advise your Group Leader of any significant activity or potential customer concerns, major shifts in work load, or time delays * Promote external and internal customer relations and good will by investigating customer concerns, researching and providing justification material when required, and communicating those findings promptly to all necessary personnel. Administrative * Opens all Field Service work orders providing complete and accurate information for Technicians in a timely manner. * Process all paperwork generated by the Field Service Team in a timely fashion completing the following tasks * Investigate and authorize credit based on authority and parameters set by the Credit Department * Review monthly the No Activity Work-in Progress report to maintain a minimum of 90% of all F/S work orders within a 10 day window * Coordinate the quoting process for all Field Service related requests. Review and approve all quotes to insure professionalism and timeless * Coordinate a Van Inspection Program to insure all vehicle are maintained in a clean, safe and efficient operating condition * Coordinate all F/S Van repair needs insuring that appropriate repair options are investigated and pursued to minimize down-time and expenses Technical * Provide technical support to the Technicians through coaching, researching, and providing direction to assist in the resolution of technical problems * Coordinate complex technical or factory contacts through your Group Leader or Technical Communicator Supervision * Set examples for others to follow to follow by demonstrating a conscientious effort to perform as a team leader, treating all in a fair and equal manner. * Works with Group Leaders as a team to provide written support for the Performance Reviews to each F/S Technician. UNIQUE DEPT. DUTIES Specific job objectives for individual departments MINIMUM REQUIRMENTS: Education: High School graduate or technical school graduate Work Experience: 3-6 years experience Physical: Other: Excellent communication skills This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval. Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

EQ - Rental Shop Technician PRIMARY FUNCTION: The primary function of this position is to perform advanced mechanical repairs and assembly on compact construction, aerial and allied equipment by troubleshooting and using various diagnostic equipment. * Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties. * Uses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of construction equipment. * Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired. * Uses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction equipment. * Uses miscellaneous resources and computers to reference parts, get information about parts & enter data into record systems. * Uses tools to disassemble/re assemble parts or equipment; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs. * Climbs up onto, under, & into vehicles to gain access to all parts of vehicle. * Uses overhead hoists, lift devices, forklifts & other aides to move items off vehicle (tracks, idler wheels, blades, etc.) & then to move parts to locations for disassembly, repair, then back to the vehicle for reassembly. * Performs inspections, do preventative maintenance, repair engines, power train, hydraulic and electrical components. * Uses power washers & spray paint equipment to clean & paint vehicle. * Uses instruments and computers to reprogram equipment controllers. MINIMUM REQUIREMENTS: Education: Must have a high school education or GED Work Experience: Requires four years of work experience with at least two years' experience with CAT equipment; Must be proficient in at least two mechanical systems (i.e. transmissions, engines, hydraulics, etc.) for numerous model lines. Physical: Must be able to daily and repeatedly stoop, kneel, bend and climb beside, onto and underneath various equipment to perform diagnosis and repairs; Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 112 pounds, as well as use mechanical hoist for heavier parts. Other: Must be able to effectively write repair activities on customer work orders; Must have cognitive reasoning and problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

GENERAL JOB DESCRIPTION The Senior Technician is a heavy equipment mechanic that specializes in the modernization and repairing of cranes. This position may perform routine maintenance, troubleshooting, repairs and upgrades; as well as solving complex problems when the crane malfunctions. This position must encompass self-sufficiency, leadership abilities, effective communication and professionalism in an effort to lead field technicians and be the liaison between HCSG management and customers. The Technician position works in a safety-first type of environment. HCSG is a 24/7 service company that requires technicians to be available on-call and provide after hour or even weekend services as required due to customer needs. DUTIES & RESPONSIBILITIES Must be able to be on-call and provide after hour services as required. Troubleshooting, repairing, inspecting, and upgrading industrial hoists and cranes in the field at customer locations. Train and mentor field technicians Perform OSHA required hoist and crane inspections and generating inspection reports and repair orders. Communicate with the Service Manager and Branch Manager during the day so that work can be scheduled and completed on a daily basis. Consult with customers regarding all repair and safety related issues and discuss recommendations that will assist the customer with improving their services. Maintain all company issued equipment, vehicle, and assets in a safe and proper working order. Operate tools, equipment, and vehicles in a safe and responsible manner. Notify immediate supervisor of any deficiencies. Maintain supply of HCSG forms and miscellaneous materials in the company vehicle. Maintain the ability to work with others in team environment. Attend company provided trainings and seminars as required. Participate in HCSG 5 Marks program Other duties as assigned PHYSICAL DEMANDS The work is labor intensive. Must be able to lift up to 50lbs on a daily basis. Must be able to lift up to 100lbs on a rare basis. This position requires 90% of frequent climbing, balancing, stooping/crouching, overhead reaching, bending, squatting and prolonged standing and sitting. It requires occasional pushing, pulling, kneeling, and crawling. The position also involves great hand and eye coordination. Heights exceedingly over 50 feet from time to time are normal to incur on a daily basis to maintain a crane. Employee will be required to travel from time to time (20-50%) and must be willing to work various shifts to accommodate needs of HCSG branches and customers. This includes on-call and overtime. Travel out of town may be required at the discretion of the company. WORK ENVIRONMENT Work is normally performed inside or outside (pending customer requirements) with varying degrees of extreme hot and cold temperatures depending on the weather. During summer months, temperatures can exceed 120 degrees. This position will be frequently exposed to noise, heights, fumes, dust, and odors. MINIMUM QUALIFICATIONS At least 5-7 years of crane repair & maintenance experience At least 3-4 of years electrical and/or mechanical experience in lieu of crane repair & maintenance experience. Must have a valid drivers license and acceptable driving record Must always commit to working and driving safely Must be willing to work off the ground at various heights Must have basic computer skills to work with web-based crane inspection programs Must be able to communicate well with others and work independently or as a team Knowledge of hand tools and/or possess hand tools PREFERRED QUALIFICATIONS Vocational/Technical training certificate Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.

PRIMARY FUNCTION: The primary function of this position is to troubleshoot, remove, install, replace, re-build, repair, & test parts/equipment on construction equipment at an expert as well as lead and coach other technicians. Bilingual (Spanish/English) Preferred ESSENTIAL DUTIES: Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties. Uses manuals, repair manuals, parts manuals, parts diagrams to perform independent troubleshooting and repair of construction equipment. Uses lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired. Uses hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction equipment. Be proficient at using resources and computers to reference parts, get information about parts & enter data into record systems. Uses tools to disassemble/re assemble parts or equipment; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs. Climbs up onto, under, & into vehicles to gain access to all parts of vehicle. Uses overhead hoists, lift devices, forklifts & other aides to move items off vehicle (tracks, idler wheels, blades, etc.) & then to move parts to locations for disassembly, repair, then back to the vehicle for reassembly. Proficient at performing inspections, do preventative maintenance, repair engine, power train, hydraulic and electrical components at an advance level on numerous model lines. Lift/carry and position ram used to remove idlers, unbolt idlers, remove them with Uses power washers & spray paint equipment to clean & paint vehicle. Uses instruments and computers to reprogram equipment controllers. LEADERSHIP DUTIES: Assists supervisor with performance appraisals. Coach, guide and develop technicians. Direct day to day job assignments and responsibilities for up to five or more technicians in squad. Work with squad members to ensure proper T/S techniques are used to ensure that the product we turn out is a true representation of the customers' and GPEC expectations. MINIMUM REQUIREMENTS: Education: Must have a high school education or GED. Work Experience: Eight years of Cat equipment experience. Fully understands all equipment systems (i.e. engines, hydraulics, electrical, sub-electrical, transmissions, etc.) for almost all equipment model lines. Physical: Must be able to daily and repeatedly stoop, kneel, bend and climb besides, onto and underneath various equipment to perform diagnosis and repairs; Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 100 pounds, as well as use mechanical hoist for heavier parts. Other: Must be able to effectively write repair activities on customer work orders; Must have cognitive reasoning and problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; Can work independently with minimal supervision. Ability to effectively communicate with others; provides training of other technicians, assigns work assignments, and promotes good customer service and resolves their problems. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.