Greyhound Lines jobs in Boston, MA

Transdev in Boston, MA is seeking a Vehicle Safety Systems Supervisor Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. (DriveCam Supervisor) for its Boston Public Schools ("BPS") transportation contract. The DriveCam Supervisor assists with managing the overall DriveCam program at the Transdev-Boston Public Schools operation, which is designed to increase safety awareness and decrease accidents, near misses, and risky behavior. Transdev is proud to offer: Compensation package of $47,000.00 (minimum) - $58,234.38 per year (exempt). Benefits include: Vacation: minimum of 2 weeks Sick days: 5 days Holidays: 12 days; 9 standard and 3 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. Key Responsibilities: Assist the Senior Safety Manager in managing the DriveCam program and oversee all parties who are involved in the day-to-day DriveCam program. Ensure that designated staff are adequately trained in the viewing, coaching counselling, and where applicable, the training of Drivers with risky behaviors. Issue coaching and counseling to employees and recommend discipline pursuant to established Company policies to contribute to a culture of safety. Establish an interactive relationship with yard Managers/Assistant Managers and others in Operations regarding the removal of a Driver from service for purposes of retraining, event review, and/or discipline. Assign events/Drivers to specific Trainers, Managers and others for coaching/counselling and retraining. Ensure all coaching, counselling, training, and discipline are performed in a timely manner. Assist in the investigation of accidents, injuries, incidents, and inquiries. Report concerns and recommendations to the local senior management team in a timely manner. Report weekly or as directed on the status of Drivers, events, event categories, trending issues and other topics. Communicate with DriveCam team and Safety and Training team, and others involved in program activities. Ensure the timely transmission of information regarding serious safety issues, personal injury, potential liability, and other issues to appropriate persons. Issue communication through message boards, posters, handouts, promotions, and other media to emphasize the goals of the DriveCam program to our Drivers. Participate in meetings with local upper management and the client as necessary to loop them into the significance and impact of the DriveCam program, providing input and insight on how best to use the DriveCam program. Perform other duties as assigned or required. Qualifications: A high school diploma or equivalent (G.E.D.). Bachelor's degree in Business Administration, Logistics, Transportation, or a related field preferred. Possess a valid driver's license and maintain a satisfactory driving history. Three (3) years of experience in the transportation field, specifically in a passenger commercial driving environment. Supervisory or management experience preferred. Safety training/teaching experience preferred. Experience investigating accidents and incidents preferred. Experience as a bus driver preferred. Thorough knowledge of laws, ordinances and regulations underlying the transit operation. Excellent written and verbal communication skills; excellent presentation skills. Excellent customer service and interpersonal skills. Must be able to demonstrate poise, tact, diplomacy, and possess good judgment and discretion. Ability to effectively interact with and influence employees at all levels of the organization. Proficiency with Microsoft Word, Excel and PowerPoint programs. Ability to achieve competency in DriveCam use and review, and competency in using and presenting data in the form of graphs, charts, etc. Highly organized with the ability to handle multiple projects simultaneously while exceeding established goals and objectives. Must be detail oriented and possess effective time management skills. xevrcyc Ability to work with employees to resolve issues, to enhance their professional growth, and to ensure safety compliance. Travel requirement (as a percent):

Meet & greet outbound passengers at terminal entrance; determine service need and check luggage. When possible, direct passengers directly to gate and input checked baggage into baggage system. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous baggage handling experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Must be able to work outside in all weather conditions if requested. (Some indoor work) 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to read, understand and carry out instructions in English. 4. Ability to work from verbal and written instructions. 5. Ability to communicate in English clearly and concisely verbally and in written form. 6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 7. Must be able to lift, carry and/or hold up to 75 lbs. 8. Must pass pre-employment and random drug test. 9. Must pass pre-employment background check. 10. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Provides special service (courtesy chair/bags, carts, assistance with carry-on baggage) as requested 2. Provide general information to passengers, give directions and flight information. 3. Meet inbound flights as requested to provide special services to passengers 4. Meet and greet arriving passengers in claim area. Offer assistance in obtaining baggage and ground transportation. 5. Transport checked baggage from one location to the appropriate location. (i.e. baggage conveyor system) 6. Transport oversized pieces of luggage/other checked articles, to large to be sent on conveyor belt, directly to bag room via elevator, upon request of airline ticket counter personnel or when the supervisor deems it is in the best interest of the passengers. 7. Be neat and careful when handling other people's property, especially mobility aids and luggage. 8. Must be familiar with all Government/Client/Airport/Company regulations. 9. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 10. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 11. Attend meetings and in-services as required. 12. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Perform other duties as requested.

Responsible for comprehensive cleaning of assigned locations within the airport to client specifications. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older. 3. Must have reliable telephone and transportation. 4. Must have a High School Diploma or GED. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 50 lbs. 5. Must pass pre-employment and random drug test. 6. Must pass a pre-employment background check. 7. Must be able to read, write, understand and carry out instructions in English. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 10. Must have good hearing and vision. 11. May be required to work weekends, overnight shifts and holidays. 12. May be exposed to occasional loud noise levels. ESSENTIAL FUNCTIONS: 1. Thorough cleaning of assigned location, including as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean restrooms, add supplies, clean out garbage, clean windows, scrub, strip and or wax floors on a regular schedule. 2. Thorough cleaning of jet bridges, break rooms, ticket counters, office space and any other customer locations. 3. Leave notice for supervisor to re-order supply items that are running low. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 8. Attend meetings and in-services as required. 9. Utilize appropriate communications channels and maintain records, reports and files as required. 10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible. 11. Adhere to company policies and procedures and participate in achievement of company objectives. 12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 13. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Protect the property of the Client against loss and damage. Ensure the safety of personnel on the Client's property. Control access to restricted areas. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous experience in security, military, public contract preferred. 2. Must be 18 years of age or older. 3. Must have reliable telephone and transportation. 4. Must have HS diploma or GED. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 70 lbs. 5. Must have good hearing and vision. 6. May be exposed to occasional loud noise levels. 7. Must pass pre-employment and random drug test. 8. Must pass a pre-employment background check 9. Must be able to read, write, understand and carry out instructions in English. 10. Must be able to verbally direct in English. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 12. May be required to work weekends, overnight shifts and holidays. ESSENTIAL FUNCTIONS: 1. Prevent unauthorized individuals from gaining access to the guarded area. 2. Patrol area designated by client. 3. Ensure all persons/property entering and leaving he premises are properly authorized. 4. Immediately report any discrepancies, violations, incidents and concerns to the supervisor on duty. 5. Check-in vehicles (where applicable). 6. Never leave post without being properly relieved. 7. Answer telephones in a polite and professional manner. 8. Be able to operate a computer and access systems (where applicable). 9. Complete reports in detail and in a timely manner. 10. Must be familiar with all Governmental/Client/Company regulations. 11. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 12. Project a positive image and respond to inquiries from clients, staff and public in courteous manner. 13. Attend meetings and in-service as required. 14. Utilize appropriate communications channels and maintain records, report and files as required. 15. Must be in proper uniform or business attire as directed by company officials. 16. Identification badges must always be visible. 17. Adhere to company policies and procedures and participate in achievement of company objectives. 18. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 19. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

> Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/> Mechanical Technician - 90112219 - Boston Company: Amtrak Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. SUMMARY OF DUTIES: The Service Engineer applies electrical and/or mechanical expertise to troubleshoot, test and repair the systems and equipment related to the Amtrak's fleet, that includes electrical and diesel locomotives, coaches and trainsets. Leads and directs system and equipment Amtrak's QMP Technicians and provides troubleshooting training to them on various systems. The Service Engineer will be the main technical support for assigned geographical area. ESSENTIAL FUNCTIONS: * Operates the on-board diagnostic monitoring system of the equipment * Diagnoses cause of electronic, electrical, mechanical, hydraulic, and pneumatic systems malfunction or failure of the control equipment and its components in the trainsets using knowledge of trainsets, technical manuals, and troubleshooting instruments. * Troubleshoots malfunctions related to the equipment and proposes solutions or modifications to avoid future failures by working with the Maintenance Engineering Department. * Analyzes and interprets data collected after the revenue service and provides delays and technical reports at the end of their shift. * Trains Amtrak's QMP employees in proper troubleshooting techniques maintenance and repair procedures to HSR technicians. * May ride trains on a regular basis to determine enroute performance of control/mechanical systems and to assess dynamic state of system repairs. * Ability to work independently with minimal supervision. * Ability to collaboratively work with others in a teamwork environment. * Ability to effectively prioritize work and manage time. * Ability to lead and train others. * Ability to work extended hours and be on call and available on an emergency basis. * Ability to work-days, evenings, nights, weekends, and holidays to maintain 24-hour coverage. * Experience/ability to read schematics and interpret technical documents and instructions. * Demonstrated problem solving and analytical skills, including experience defining problems, collecting data, and drawing valid conclusions MINIMUM QUALIFICATIONS: * Bachelor's Degree in Engineering or Engineering Technology or equivalent combination of relevant experience, education, and training, * Demonstrated experience troubleshooting electrical, electronic and/or mechanical, hydraulic, and pneumatic systems using computerized diagnostic equipment. PREFERRED QUALIFICATIONS: * 3 or more years of relevant experience preferred * Proficient computer skills, including working knowledge of Microsoft Office - Outlook, Word, , PowerPoint and Projects. * Knowledge of FRA, FDA, and AAR Standards and Regulations. * Knowledge of high voltage electrical systems. * Technical and mechanical proficiency of diesel mechanical systems WORK ENVIRONMENT: * Will require both working inside and outside where temperatures may be below 55 degrees F or may exceed 90 degrees F. * Will require working alone and occasionally in either wet or dry conditions. * Will frequently be working on ladders, with moving vehicles, and with machinery. * Typically bends, stoops and crouches on a regular basis to diagnose equipment/systems or adjust setting on machinery. COMMUNICATIONS AND INTERPERSONAL SKILLS: * Must have excellent oral and written communication skills. PAY TRANSPARENCY: The salary for the Service Engineer II is $78,600-$101,844, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here. Requisition ID:164072 Posting Location(s):Massachusetts Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak. Job Family/Function:Mechanical Relocation Offered:No Travel Requirements:Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.. > Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/>

Provide friendly and welcoming assistance as requested or required to customers wishing to check baggage through automated self-service technologies. Interpret government rules and requirements for domestic and international travel. Serve customers in a caring, efficient, and diplomatic manner. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Must be 18 years of age or older. 4. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to read, understand and carry out instructions in English. 4. Ability to work from verbal and written instructions. 5. Ability to communicate in English clearly and concisely verbally and in written form. 6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 7. Must be able to lift, carry and/or hold up to 75 lbs. 8. Must pass pre-employment and random drug test. 9. Must pass a Criminal Background check. 10. Must meet necessary requirements to obtain a security sensitive identification badge. 11. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Stand for extended periods of time within the Bag Drop check-in area to listen, comprehend, as questions and evaluate customer needs concerning checked baggage. 2. Comprehend and communicate up-to-date carry-on and checked baggage requirements. 3. Query passengers using FAA mandated security questions. 4. Verify customer identification as required by the FAA/TSA. 5. Visually verify proper placement of bag tags on self-tagged checked baggage. 6. Verify carry-on items meet carrier size requirements. 7. Activate bag tags by using automated electronic scanning device. 8. Verify weight of each checked item and collect baggage fees when applicable. 9. May be required to handle checked bags (lifting, weighing, placing on bag belt, etc.) 10. Affix printed bag tag from assigned podium printers. 11. Change stock in automated printers. 12. Complete required paperwork. 13. Fluency may be required in specific foreign language. 14. Consistently demonstrate welcoming and helpful behaviors throughout the performance of all tasks.

Transdev in Boston, MA is seeking a Labor Relations Manager for its Boston Public Schools transportation contract. The Labor Relations Manager provides support to the General Manager and Director of Human Resources on labor relations projects, priorities and issues. This role has responsibility for working jointly with Operations, Maintenance, Safety and Human Resources to help achieve objectives. Has a close working relationship with outside counsel to ensure consistency in language and interpretation of collective bargaining agreements. Transdev is proud to offer: + Compensation package of $86,000 to $100,000 annually Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 12 days; 9 standard and 3 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: + Manage labor relations program of the property jointly with the General Manager. + Research, compile, and prepare data for use in grievance hearings, arbitration proceedings, labor/management initiatives, collective bargaining negotiations, and MCAD/EEOC complaints. + Analyze collective bargaining agreements to develop interpretation of intent, spirit, and terms of contract to protect the best interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations. + Manage the grievance process and provide comprehensive responses to complaints, grievances, and arbitrations that support the Company's decision and comply with collective bargaining and regulatory guidelines. + Coordinate and schedule labor meetings, grievance and step hearings. + Attend grievance hearings, arbitrations, collective bargaining sessions and other labor meetings as needed. + Maintain updated grievance log and casefiles.Ensure compliance with grievance and arbitration deadlines and any corresponding action pursuant to the grievance. + Recommend Labor Relations practices, strategies, and objectives for the organization to the General Manager for the Boston Public Schools (BPS) property. + Track labor issues and follow-up to resolve items and concerns. + Handle and assist with union information requests.Act as a resource and liaison for labor-related inquires. + Develop and disseminate management reports, memos, letters, and other professional internal and external correspondence. + Submit standard monthly reports to the client. + Stay abreast of internal policies and procedures and regulations for accurate resolution of appeals, complaints, and grievances. + Understand legal requirements and governmental reporting regulations affecting HR/LR functions (e.g., Wage & Hour, FLSA, NLRA). Monitors & minimizes exposure of the company. + Maintain hard copy and digital library of collective bargaining agreements, Memorandum of Agreements, and wage rates. + Perform other administrative duties and special projects as assigned with special emphasis on Human Resources activities. Qualifications: + Bachelor's degree in human resources, law, or a related field. + Juris Doctor (JD) degree preferred. + Two (2) years of experience handling labor relations, human resources, legal, or business affairs issues in a unionized work environment. + Comprehensive knowledge of labor and organization theories, principles, practices and techniques. + Ability to understand sound negotiation and de-escalation principles. + Thorough knowledge of the basic laws, ordinances and regulations underlying the transit operation. + Ability to communicate with all levels of an organization in a clear, concise and professional manner in either verbal or written form. + Working knowledge of Microsoft Windows programs. + Possess analytical and problem-solving skills to research, coordinate efforts, interpret and apply policies, practices and guidelines. + Demonstrated good judgment and strong critical thinking skills. + Excellent interpersonal skills. + Ability to work proactively, independently and reliably under tight time frames in a fast-paced environment. + High level of organization, detail orientation and ability to time-manage across multiple deadlines. + Must be mature, flexible, intellectually alert and able to command the respect and confidence of union representatives. + Be self-motivated, quick-thinking, flexible, and able to juggle multiple and diverse responsibilities. + Must possess an active driver's license for travel. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Administrative / Clerical / Payroll / HR / Accounting Job Type: Full Time Req ID: 6803 Pay Group: ALA Cost Center: 167 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Transdev in Quincy, MA is hiring a Desktop Support Technician. The desktop support technician provides in person and remote support to employees and supports the System Administrator with IT projects and implementations. Transdev is proud to offer: + Competitive compensation package of minimum $25.75 hr - Maximum $32.00 hr Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 12 days; 8 standard, 4 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Manage day-to-day desktop operations by monitoring IT Requests from users to resolve issues and requests. Provide technical support for both local and remote users. Maintain and support PCs and Laptops in office and through remote connection. + Manage user accounts, groups, and distribution lists for multiple systems. Perform adding, changing, or disabling user accounts, or coordinate with appropriate agency for user account requests. This includes new hires, role changes, and terminations. + Maintain Inventory Tracking for hardware, software, and licenses. + Setup new PCs, laptops, and user devices for employees, including software installs, configuring, joining to network, naming, connections, and testing. + Perform software updates and hardware upgrades to PCs, laptops, and user devices. + Diagnose and resolve user software and hardware issues. Work with vendors to repair or replace hardware. Work with vendor support to resolve software issues. + Follow established Security Policies. Maintain EDR and SOC protection for user devices. + Support client VPN software and VPN accounts. Maintain user Internet filtering system through firewall and Bitdefender to ensure approved and secure website access. + Resolve basic connectivity issues for PCs, Laptops, and user devices, including network wired and wireless issues. Collaborate with IT team for advanced connectivity issues. + Utilize computer Imaging technology to deploy standard configurations and software to PCs and Laptops. + Complete projects assigned by IT Manager or IT Lead in a timely completion. + Embrace team efforts and support fellow IT team members to accomplish goals. Act as backup to IT Systems Admin where appropriate. Assist IT Systems Admin as needed. + Create documentation to provide user guidance for technology systems. + Follow Standard Operating Procedures for Helpdesk requests and issues. Qualifications: + 3+ years Hands-on experience deploying, upgrading, maintaining, and supporting desktop technology, laptops, user systems, user software, and user hardware in an enterprise environment. + 3+ years experience diagnosing and resolving hardware, software, and connectivity issues. This includes issues with user devices, security, networking, user accounts, wireless, and Windows. + 2+ years experience using Active Directory, DNS, and TCP/IP networks. This includes AD user account issues, permissions, and access. Also includes user access issues, permissions, and groups. + 2+ years experience supporting remote access for users with Remote Desktop Servers or similar technology. 2+ years experience supporting VPN Clients and computer Remote-Control software (like Teamviewer). + 2+ years experience with email communication issues, including Office 365 Apps. + Must be able to support and resolve basic networking and Wireless issues. Must be familiar with firewalls, switches, VLANs, and security. Proven ability to operate in a Helpdesk Scenario, following SLAs and SOPs to support remote and local user requests and issues. + Experience using Computer Imaging Technology to deploy user computers. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Must be able to work flexible schedules as needed. + Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities + Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please ClickHerefor CA Employee Privacy Policy Job Category: Information Technology (IT) Job Type: Full Time Req ID: 6813 Pay Group: NCD Cost Center: 601 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Responsible for servicing the Lavatory and Water systems on all types of aircraft. Requires that all persons servicing an aircraft have sufficient knowledge to properly understand the correct system operation, how to identify abnormal operations and how to properly service each system the employee is responsible for. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE Previous driving experience of tractor trailers, box trucks, buses, etc. preferred. Must be 18 years of age or older. Must have a home telephone. Must have reliable transportation. Must have a valid driver's license, commercial license preferred. Must have minimum of HS diploma or GED/Equivalent Required. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: Treat all information as confidential. Possess the tact to deal with all levels of employees and client representatives. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. Must be able to lift, carry, and/or hold up to 70 lbs. Physical exam may be required to confirm above. DMV check required. Must pass pre-employment and random drug test. Must be able to read, write, understand and carry out instructions in English. Pass a Criminal Background Check. Must be able to verbally direct in English. Must possess the necessary authorization to work in the U.S. from the Immigration and Naturalization Service (INS). 30-40% outside work. May be required to work weekends, overnight shifts and holidays. May be exposed to occasional loud noise levels. ESSENTIAL FUNCTIONS: The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Thorough servicing of the Lavatory and/or Water Systems of any assigned aircraft to company and/or client specifications and procedures to include but not limited to the following: Actively participate in the Safety Management System (SMS) Check the operation of the equipment, have and use all required safety equipment, plan your time effectively and follow all safety procedures of the company and client. For example, have chocks on the vehicle, back-up the vehicle carefully using mirrors and guide-man when necessary, before leaving the driver's seat, shift to neutral/park and apply parking brake. Complete the required comprehensive LAV/Water training program and complete all testing at the required levels. Report all aircraft strikes, accidents or incidents to the appropriate management person. Leave notice for supervisor to re-order supply items that are running low. Do all reports accurately and in a timely manner. Must be familiar with all FAA/ TSA/Airline/Company regulations. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.

Responsible for operating high lift trucks to transport and load catering supplies, cargo, and other materials to and from aircraft. This position requires a strong focus on safety, efficiency, and adherence to airport and company protocols. QUALIFICATIONS: EDUCATION AND EXPERIENCE: High School diploma or equivalent. Computer experience preferred. Previous customer service experience preferred. Must be 18 years of age or older. Must have reliable telephone and transportation. Must have valid driver's license. PERSONAL AND PHYSICAL REQUIREMENTS: Treat all information as confidential. Possess the tact to deal with all levels of situations, client representatives, employees and the public. Must be able to read, write, understand and carry out instructions in English. Ability to communicate in English clearly and concisely verbally and in written form. Must be detail-oriented and perform with minimal supervision. Must be able to handle multiple situations simultaneously. Must have excellent radio/telephone skills. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. Must be able to do repeated heavy lifting (up to 70 lbs.) for extended periods of time on a regular basis. Must be able to sit, stand, lift, and/or bend throughout shift. Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow. Must pass pre-employment and random drug tests. Must pass a Criminal Background check. Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). Must have clear driving record. PERFORMANCE RESPONSIBILITIES: Safely operate high lift trucks to load and unload catering supplies, cargo, and other materials to and from aircraft Adhere to all airport safety regulations and company policies Actively participate in the company's Safety Management System (SMS) Ensure proper placement and securement of loads to prevent damage during transport Conduct pre- and post-operation inspections of equipment to ensure it is in proper working condition Report any equipment malfunctions or safety hazards to the supervisor immediately Actively participate in the company's Safety Management System (SMS) Communicate effectively with ground operations staff, catering personnel, and flight crews to ensure timely and accurate deliveries Coordinate with other team members to optimize workflow and minimize delays Maintain accurate records of deliveries, including quantities, destinations, and any discrepancies Complete required documentation for tracking and reporting purposes. Provide courteous and professional service to all airport personnel and flight crews. Address any concerns or issues promptly and escalate to the supervisor when necessary. Other Duties as Assigned

.

Transdev is seeking a Director of Facilities to oversee the management, maintenance, and operational integrity of facilities supporting Boston Public Schools' transportation services. This senior-level role ensures that all facilities, bus yards, and equipment are safe, functional, and compliant while supporting the reliable operation of school transportation services. **Local travel around Boston, MA is required for this position. Transdev is proud to offer: * Competitive compensation package of minimum $106,000 - maximum $132,000 Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 12 days; 8 standard and 4 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Oversee the daily operations of Transdev-managed facilities serving BPS, including bus depots, maintenance garages, and administrative offices. + Manage preventive maintenance programs for buildings, grounds, and vehicle support infrastructure. + Supervise facilities staff, including maintenance technicians, custodians, and administrative personnel. + Ensure compliance with safety regulations, building codes, and organizational standards. + Coordinate with internal operations teams and external vendors to ensure timely completion of projects and maintenance work. + Develop and manage facilities budgets, procurement, and cost-control measures. + Monitor safety protocols for staff and transportation operations, including emergency preparedness plans. + Support strategic planning for future facility needs and capital improvement projects. + Maintain records and reporting on facility operations, compliance, and performance metrics. Qualifications: + Extensive experience in facilities management or operations leadership, preferably in transportation or large-scale service operations. + Strong project management, budgeting, and vendor negotiation skills. + Knowledge of building systems, including HVAC, electrical, plumbing, and general construction. + Thorough understanding of safety and regulatory compliance in operational facilities. + Excellent leadership, interpersonal, and communication skills. + Ability to plan strategically while managing daily operational demands. + Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field preferred. + Minimum of 5 years of senior-level facilities management experience, preferably in transportation or logistics environments. Reporting Structure: + Reports to: Regional Operations Manager or equivalent senior leadership at Transdev. + Direct Reports: Facilities staff, maintenance teams, and contractors as applicable. This role is ideal for a proactive, hands-on leader who can ensure safe, reliable, and efficient facilities to support Transdev's mission of providing high-quality transportation services for Boston Public Schools. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed + outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible + sloped ground or slippery and uneven surfaces + Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at + ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable + amounts of dust, vehicle fumes and noise Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ5 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Maintenance Management & Supervisory Job Type: Full Time Req ID: 6766 Pay Group: ALA Cost Center: 167 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Hiring Immediately - Safety and Training Manager Transdev Services, Inc. is seeking a Safety and Training Manager for its Boston Public Schools transportation contract. The Safety and Training Manager is responsible for administering all safety and training programs in accordance with established policies and procedures. The Safety and Training Manager's primary responsibilities will include working with Trainers in facilitating Driver training to include new hire training, post-accident/injury training, and refresher training. The Manager in union with the Director recommends, develops, and implements safety, training, and security programs; works with the team to respond to customer complaints; ensures that services are safe and secure; maintains and updates training calendar; monitors safety and training files; and responds to unpredictable crisis. Come join the largest private-sector operator of public transportation in North America, one that cares about its employees, passengers, and their communities. Why Work With Us? + $82,000 - $102,000 + Full time employment with work year-round - not just during the school year! + Medical, Dental and Vision! + Short/long term disability and life insurance! + Holiday pay! + Paid time off! + 401(K) with a Company match! + Employee assistance program! + Ability to advance your career! Responsibilities: + Supervises all scheduling and delivery of classroom and field training programs. + Develops and provides refresher training to current employees. + Responds to accidents and determines preventability. + Creates accident and other reports utilizing WebRisk, LYTX DriveCam, Power BI, e-Learning, and other programs. + Delivers Employee Injury Control Program to new and current employees. + Reports workplace injuries to Workers' Compensation insurer. + Creates employee injury reports. + Ensures compliance with the Drug and Alcohol Policy, Safety Policies & Procedures, and other company protocols. + Ensures MIS reports are submitted in a timely manner. + Ensures all OSHA requirements are met. + Ensures all FMCSA and DOT regulations are met, if applicable. + Maintains a professional demeanor and appearance. + Handles multiple tasks accurately and effectively in a fast-paced environment. + Performs other duties as assigned. Education, Licensing, and Certifications Required: + A high school diploma or equivalent (G.E.D.). + Possess a valid driver's license and maintain a satisfactory driving history. Education, Licensing, and Certifications Preferred: + Bachelor's degree in Business Administration, Logistics, Transportation, or a related field preferred. Experience Required: + Five (5) years of experience in transportation, specifically in a DOT environment. + Two (2) years of experience in a supervisory or management position. Experience Preferred: + Safety training/teaching experience preferred. + Experience investigating accidents and incidents preferred. + Experience as a bus driver preferred. Skills and Knowledge Required: + Thorough knowledge of laws, ordinances and regulations underlying the transit operation. + Familiarity with defensive driving programs. + Excellent written and oral communication skills; excellent presentation skills. + Excellent customer service and interpersonal skills. + Proficiency with Microsoft Word, Excel and PowerPoint programs. Ability to utilize other programs such as WebRisk, LYTX DriveCam Power BI, e-Learning. + Highly organized with the ability to handle multiple projects simultaneously while exceeding established goals and objectives. + Must be able to demonstrate poise, tact, diplomacy, and possess good judgment and discretion. + Must possess ability to lead and motivate others. + Must be able to retrieve, generate, and process information in databases. + Must be detail oriented and possess effective time management skills. + Must be able to work as a member of the team and model safe behavior to others. + Ability to work with employees to resolve issues, to enhance their professional growth, and to ensure safety compliance. + Ability to interact professionally with internal and external customers on all levels and be able to work effectively with diverse groups. + Ability to effectively communicate with regulatory agencies, community organizations and others. + Ability to effectively interact with and influence employees at all levels of the organization. + Ability to handle sensitive and confidential information in an appropriate manner, and to effectively communicate with regulatory agencies, community organizations, and others on technical and sensitive matters. + Must become familiar with the transportation service area. Pre-Employment Requirements: + Must pass a drug test and criminal background check, including fingerprinting. Physical Demands: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. + Must be able to work shifts or flexible work schedules as needed. + 50% of work is accomplished indoors and in air conditioned or well-ventilated facilities. + Indoor work is accomplished in an office or a in a cubicle space equipped with a telephone and computer. + 50% of work is accomplished outdoors in various weather conditions, on or near vehicles, on and off Company property. + Must be able to maintain a presence at each property location at least once weekly. + Must be able to sit or stand for long periods of time. + Must be able to lift up to 25 lbs. + Considerable use of the arms, repetitive hand-wrist motion, much walking, stooping, reaching, climbing, lifting, balancing, and handling of materials. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Exposure to heavy traffic areas while performing the duties of the job. + Exposure to considerable amounts of dust, vehicle fumes, and noise. + Must be able to travel for Company training, meetings, or support missions. + Travel requirement (as a percent): 50% travel between property locations and for meetings and outside training. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The noise level in the environment is moderate. The job requirements and duties outlined in this document may be subject to change to meet the needs of each property location. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please ClickHerefor CA Employee Privacy Policy Job Category: Safety & Training Job Type: Full Time Req ID: 6642 Pay Group: ALA Cost Center: 167 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Meet inbound and outbound flights to provide services with wheelchairs, aisle chairs and to passengers needing special assistance QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Must be 18 years of age or older. 4. Must have a reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to read, understand and carry out instructions in English. 4. Ability to work from verbal and written instructions. 5. Ability to communicate in English clearly and concisely verbally and in written form. 6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 7. Must be able to lift, carry and/or hold up to 75 lbs. 8. Must pass pre-employment and random drug test. 9. Must complete a criminal background check. 10. Must meet necessary requirements to obtain a security sensitive identification badge. 11. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Actively participate in the Safety Management System (SMS) 2. Provide special assistance to passengers as requested. 3. Provide general information and directions to passengers. 4. Meet inbound arrivals as requested to provide special services (courtesy chairs, walk assistance through the terminal). 5. Check equipment thoroughly before use (wheels, locks, seats, back & footrests). 6. Lock wheels when assisting passengers in/out of courtesy chair. 7. Always use both hands when pushing courtesy chairs. 8. Always back chairs down inclines. 9. ALWAYS request assistance from another employee when transferring passenger from one chair to another (if passenger cannot transfer him/herself). 10. NEVER take a courtesy chair up/down a stairway or escalator. 11. Complete appropriate documentation in a timely manner. 12. Be neat and careful when handling other people's property, especially mobility aids and luggage. 13. Must be familiar with all Government/Client/Airport/Company regulations. 14. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 15. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 16. Attend meetings and in-services as required. 17. Utilize appropriate communications channels and maintain records, reports and files as required. 18. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 19. Identification badges must always be visible. 20. Adhere to company policies and procedures and participate in achievement of company objectives. 21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 22. Perform other duties as requested. 23. Comply with all safety requirements to include only using equipment that you have been trained on, immediately reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training.

Transport passengers via electric cart within airline terminal. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous service industry experience preferred. 3. Must be 18 years of age or older. 4. Must have a valid driver's license. 5. Must have reliable transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Ability to communicate clearly and concisely in English in both verbal and written communication. 2. Ability to work from verbal and written instructions. 3. Treat all information as confidential. 4. Must be able to lift, stoop, squat, push stand and/or bend throughout shift. 5. Must be able to pull, lift and push heavy objects. 6. Must pass pre-employment and random drug tests and a pre-employment criminal background check. 7. Meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 10. Must have clear driving record. PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with all Airlines/Company and airport regulations. 2. Deal courteously and tactfully with fellow employees, passengers, clients and the public. 3. Communicate effectively with others. 4. Communicates safety hazards and equipment problems to shift supervisor and management. 5. Provide transportation to passengers as requested. 6. Provide general information to passengers; give directions and flight information. 7. Always check equipment thoroughly before use (wheels, breaks, seats, radio) to insure equipment is functioning properly. 8. At the beginning of each shift fill out cart and radio log. 9. At the end of each shift turn in keys and radio to supervisor on duty. 10. Always park carts in assigned places. 11. SAFETY FIRST!!! Drive at a slow manageable speed. (Maximum speed should be no faster than a jogging pace.) 12. Drive with both hands on the wheel and sit in an upright position. LOOK PROFESSIONAL. 13. Seating must be limited to seven passengers or fewer. NEVER, allow a passenger to ride in a standing position in the baggage carrier or on the back bumper. 14. Assure that all body parts and baggage are inside the cart before proceeding. 15. "EXCUSE THE CART, PLEASE" is the only acceptable warning phrase to be used when approaching a pedestrian in the concourse. Never pass until you are sure they know of your presence. 16. You must always stop before entering and exiting a connecting building. 17. Never leave keys or radio on unattended cart. Lock cart if it will be out of your sight. 18. Charge carts at scheduled intervals. 19. If battery charge indicator is in the RED or shoots onto the RED, stop the cart immediately and contact the coordinator's office. 20. When cart is parked for charging, be sure the charging switch is on and verify that the plug is working. 21. Be aware of the Coordinator's Office signal lights (if applicable) 22. Always stop if a gate agent requests it. If you are on assignment, call another cart driver. 23. Never pass another moving cart. If you need to pass a stopped cart, announce "CART PASSING". The other Cart driver must acknowledge you. 24. Always keep one cart length between you and the cart in front of you at all times. NO TAILGATING. 25. Never leave unaccompanied minors unattended. 26. All cart incidents, regardless of severity, must be reported to the shift supervisor. 27. Always get off the cart to assist passengers. 28. NEVER SOLICIT TIPS. 29. May be required to dispatch carts as needed. 30. Always complete appropriate documentation. 31. Be neat and careful when handling other people's property, especially luggage. 32. Must be familiar with all FAA/Airline/Company regulations. 33. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 34. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 35. Attend meetings and inservices as required. 36. Utilize appropriate communications channels and maintain records, reports and files as required. 37. Must be attired in proper uniform as directed by company officials and identification badges must always be visible. 38. Adhere to company policies and procedures and participate in achievement of company objectives. 39. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 40. Perform other duties as requested.

Must be 18 years of age or older HS Diploma or GED Valid Driver's License (Must meet the G2 Company Driving Policy) One (1) years of front-line experience in a similar or related role Minimum one (1) year of lead or supervisory experience in a similar or related role Excellent verbal and written communication skills Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history Must have a reliable mode of communication and transportation PREFERRED EXPERIENCE: Experience in airport operations Airline or airport operations experience Leadership experience in the airline or airport operations experience PERSONAL AND PHYSICAL REQUIREMENTS Treat all information as confidential. Possesses the tact to deal with situations at all levels, client representatives, employees, and the public. Must be able to sit, stand, lift, and bend throughout shift. Must be willing and able to work in various climatic conditions including extreme heat and cold (over 100 to below 0), including high winds, rain, ice, and snow. Must be willing and able to cope with various non-routine situations, including, but not limited to, early/late flights, weather and mechanical delays, and passenger assistance, including accommodation/re-accommodation. Must pass pre-employment and random drug tests. Must be able to read, understand, and carry out instructions in English. Must meet requirements to obtain a security-sensitive identification badge. Must be able to direct in English verbally. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). Be able to resolve problem situations with passengers when necessary. PERFORMANCE RESPONSIBILITIES Oversee administrative staff and assign duties to direct reports Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime. Ensure implementation of the Safety Management System (SMS) Implement a safety plan for the station Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary Perform all duties of subordinate employees when necessary. Train/retrain all personnel in airline procedures, safety procedures, and company policies. Maintain good employee relations. Handle employee problems efficiently and effectively. Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. Adhere to company policies and procedures and participate in achieving company objectives. Monitor employee activity and adjust as needed. Handle off-schedule operations when the Manager is not available. Perform other duties as requested.

Hiring immediately for IT Help Desk Technician Transdev is proud to offer: + Competitive compensation $60,000 to $65,000/year Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 8 days + Holidays: 12 days; 9 standard and 3 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical assistance and support to our internal users regarding computer systems, software, and hardware issues. You will respond to inquiries, diagnose and troubleshoot problems, and provide timely resolution to ensure maximum productivity. Additionally, you will assist in the maintenance and administration of IT systems and provide training and support to users as needed. This position will work closely with the IT Specialist to address all support related issues and provide recommendations for procedures or technology to enhance the monitoring and support. This position will assist with bus technology as assigned. RESPONSIBILITIES: + Provide first-line support and technical assistance to users via phone, email, or in person. + Diagnose and troubleshoot software, hardware, and network issues promptly and effectively. + Escalate unresolved issues to the appropriate IT personnel or external vendors for further investigation and resolution. + Install, configure, and maintain computer systems, peripherals, and software applications. + Perform routine maintenance tasks, such as updates, patches, and system backups. + Create and update technical documentation, user guides, and knowledge base articles. + Assist in the deployment and rollout of new hardware and software solutions. + Maintain and update local asset inventory. + Conduct training sessions and workshops to educate users on IT best practices and procedures. + Collaborate with other IT team members to improve processes and procedures. + Stay informed about emerging technologies and industry trends to enhance technical skills and knowledge. QUALIFICATIONS: + Proven experience working in a technical support role, preferably in an IT help desk environment. + Available to be on call 24/7 (Including Holidays) to assist in computer and network emergency situations. + Must be able to write system documentation for new and existing programs. + Ability to effectively help coordinate and manage system-wide computer interfaces a plus. + Must have the ability to prioritize and deal with time pressures and daily system problems. + Ability and willingness to learn applications and provide support. + Ability to support wireless technologies including phone and tablets. + Ability to support LAN phone technology. + Strong knowledge of computer hardware, software, and operating systems (Windows, mac OS, Linux). + Proficiency in troubleshooting common technical issues and providing timely resolutions. + Excellent communication and interpersonal skills, with a customer-focused approach. + Ability to prioritize and manage multiple tasks in a fast-paced environment. + Strong analytical and problem-solving skills with attention to detail. + Experience with remote support tools and ticketing systems. + IT certifications (e.g., Network+, CompTIA A+, Microsoft Certified Professional) are a plus. + Knowledge of networking concepts and protocols is desirable. PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by the employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. + 90% of work is accomplished indoors and in air conditioned or well-ventilated facilities. + 10% of work is accomplished outdoors, on buses or other vehicles or in the bus yard. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen + Must be able to lift fifty (50) pounds. PRE-EMPLOYMENT REQUIREMENTS: + Must submit to drug testing and a background check. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Information Technology (IT) Job Type: Full Time Req ID: 6446 Pay Group: ALA Cost Center: 167 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitorsticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and baggage service. Responsible for providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors. QUALIFICATIONS: EDUCATION AND EXPERIENCE High School diploma or equivalent. Computer experience necessary. Previous Customer Service experience preferred Must be 18 years of age or older. Must have a working telephone number for contact. Must have reliable telephone and transportation. PERSONAL AND PHYSICAL REQUIREMENTS: Treat all information as confidential. Possess the tact to deal with all levels of situations, client representatives, employees and the public. Ability to communicate clearly and concisely in verbal and written communication. Must be able to read, write, understand and carry out instructions in English. Must be able to stand/walk in terminal area throughout the scheduled shift. Must be able to consistently push, pull and lift 50 to 70 lbs. Must be able to carry oversized bags (ski bags, snow board bags, boot bags, etc.) 100 to 125 yards. Must pass pre-employment and random drug tests. Must complete a criminal background check. Must meet necessary requirements to obtain a security sensitive identification badge. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: Greet passengers, clients and airline personnel in a courteous and professional manner. Reads and understands letters and numbers in order to accurately pre-screen passenger tickets and determine city destination/gate locations (International & Domestic destinations) from reference documents. Provide general information to passengers, give directions and flight information. Actively particpate in the company's safety management system (SMS) Provide special services (courtesy chairs/bag carts) as required. Direct large pieces of luggage, pets and other checked articles too large to be dispatched in the baggage handling system to oversize. Summon the security supervisor and refer difficult or uncooperative passengers to security. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. Attend meetings and inservices as required. Utilize appropriate communications channels and maintain records, reports and files as required. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible. Adhere to company policies and procedures and participate in achievement of company objectives. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. Perform other duties as requested.