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Grocery cashier skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical grocery cashier skills. We ranked the top skills for grocery cashiers based on the percentage of resumes they appeared on. For example, 42.1% of grocery cashier resumes contained customer service as a skill. Continue reading to find out what skills a grocery cashier needs to be successful in the workplace.

15 grocery cashier skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how grocery cashiers use customer service:

Provide customer service, checking grocery items with accuracy, receive/disburse money transactions, process debit/credit transactions.
Worked in a fast-paced and demanding environment and developed customer service skills.

2. Basic Math

Here's how grocery cashiers use basic math:

Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy production.
Work accurately with numbers and basic mathematical calculations and explained store procedures to customers as needed.

3. Groceries

Here's how grocery cashiers use groceries:

Checked groceries, Worked in Jewelry Department, Zoning merchandise, Helped and assisted customers, repaired and changed watch batteries.
Full operation of cash register, money management, price checking, bagged groceries, verified checks and cashed out customers.

4. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how grocery cashiers use stock shelves:

Stock shelves and create displays using a vivid imagination with other employees in a given amount of time.
Verified shipments for accuracy, stock shelves, cases, racks, bin and tables with merchandise.

5. Front End

Here's how grocery cashiers use front end:

Follow all front end procedures as outlined in the cashier manual.
Worked in the front end as a cashier.

6. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how grocery cashiers use product knowledge:

Maintained the view of the displays, organized shelves, and performed general maintenance duties, assist guest with product knowledge.
Greet Customers/Customer Service/Standard Checkout Procedures/ Drive Sales/Maintain Product knowledge

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7. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how grocery cashiers use sales floor:

Pull grocery pallets onto sales floor and place product on sales floor.
Stocked the sales floor, I've also rang up customers at check out.

8. Cash Drawers

Here's how grocery cashiers use cash drawers:

Count money in cash drawers at the end of shifts to ensure accurate change was given.
Count cash drawers.Grocery: Stock all shelves.

9. Grocery Store

Here's how grocery cashiers use grocery store:

Operated cash register to itemize and total customer's purchases in grocery store.
Receive and disburse money in the grocery store.

10. Delivery Truck

Here's how grocery cashiers use delivery truck:

Unload pallets of product from the delivery trucks and stock the frozen, dairy, and grocery sections.
Unload delivery trucks/ stock product/ Set up of displays Resolve customer issues/Handle cash register transactions

11. Customer Complaints

Here's how grocery cashiers use customer complaints:

Maintained customer satisfaction through recognition of customer needs, leading to zero customer complaints and an overall improved customer experience.
Communicate effectively, i.e., managed customer complaints-inquiries, service delivery coordination, and facilitated tasks completion according to specifications.

12. Product Displays

Here's how grocery cashiers use product displays:

Develop in-store product displays while assisting front-end operation by checking-out purchases.

13. Electronic Scanner

Here's how grocery cashiers use electronic scanner:

Complete sale transactions using electronic scanners, cash registers, or related equipment.
Used electronic scanner to record price.

14. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how grocery cashiers use pos:

Worked in Grocery, Cosmetics, Drug Store & Bakery department; Bagger; Operated POS equpiment
Processed merchandise information through store computer system, POS register system and completed all required paperwork according to policy.

15. WIC

WIC is a special supplemental nutrition program for women, Infants, and Children (WIC). It is a federal assistance program of the Food and Nutrition Service (FNS) of the United States Department of Agriculture (USDA) for nutrition and healthcare of low-income pregnant women, breastfeeding women, and children under the age of five. The mission is to partner with other services that are vital to childhood and family well-being.

Here's how grocery cashiers use wic:

Performed Cashier duties; handling checks, WIC checks, cash and cards.
Followed procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers.

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What skills help Grocery Cashiers find jobs?

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List of grocery cashier skills to add to your resume

The most important skills for a grocery cashier resume and required skills for a grocery cashier to have include:

Customer Service
Basic Math
Groceries
Stock Shelves
Front End
Product Knowledge
Sales Floor
Cash Drawers
Grocery Store

Delivery Truck
Customer Complaints
Product Displays
Electronic Scanner
POS
WIC
Customer Orders
Inventory Control
Optical Price Scanners

Grocery Products
Cash Registers
Customer Relations
Stock Merchandise
Display Cases
Customer Transactions
Automatic Debits
Quality Customer Service

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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