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Become A Grocery Manager

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Working As A Grocery Manager

  • Performing for or Working Directly with the Public
  • Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $82,000

    Average Salary

What Does A Grocery Manager Do At Safeway

* Champions corporate and division customer service programs to meet or exceed division customer service goals.
* Instills a culture of excellent customer service in the department and throughout the store
* Responsible for total store operations and directing associates throughout the store, as well as department managers, in the absence of or as needed by the Store Director (see Store Director job description).
* Primary duty is management of the Grocery Department.
* In that regard, plans, organizes and directs day-to-day operations of the Grocery department, including dairy and frozen food sections.
* Conducts daily inspections of all Grocery sections and initiates corrective measures to ensure compliance with product quality and product rotation standards.
* Maintains in stock conditions, and ensures compliance with code date standards; cleanliness, sanitation and safety standards; and security requirements.
* Controls pricing by following established division pricing guidelines, and ensuring compliance with the coupon and discount policies.
* Implements Company and Division operating and merchandising policies and practices.
* Controls merchandise shrink.
* Supervises and participates in store inventory counts.
* Establishes Grocery Department operating procedures as required for implementation of Company policies, Division directives and Store Director instructions.
* Implements emergency procedures in the event of equipment and computer software malfunctions or failure.
* Orders grocery product and maintains inventory levels according to Division directives.
* Supervises the processing of all reclamation.
* Maintains orderly and in stock conditions in back room, sales floor and all grocery department areas
* Supervises receiving, storing, stocking, pricing and merchandising of all Grocery products.
* May utilize hand trucks, pallet jacks and the bailer.
* Properly accounts for merchandise received.
* Handles positive customer and vendor relations.
* Engages in suggestive selling and other sales techniques.
* Monitors daily log sheet, purchase report, actual versus projected sales and labor.
* Prepares and displays appropriate product signage
* Under supervision of the Store Director, directs the work of all Grocery Department associates.
* Schedules Grocery Department associates to ensure adequate coverage and service levels.
* Directs, motivates, trains and participates in the hiring of all Grocery Department personnel.
* Ensures that all associates are instructed in the proper performance of work duties and are knowledgeable about Company policies and procedures.
* Monitors associate performance and effectively recommends personnel action such as hiring, firing, layoff, promotion, demotion, and disciplinary action.
* Builds and maintains associate morale.
* Resolves associate complaints where appropriate and reports action taken to the Store Director.
* Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination, etc., to the Store Director and assists in appropriate handling.
* Identifies and trains associates with high potential for advancement opportunities.
* Understands the store and Grocery Department Profit and Loss statement, and plans department promotions accordingly.
* Frequently communicates sales goals, department performance and sales opportunities to department associates to ensure positive results
* Answers and responds to incoming telephone calls appropriately.
* Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate
* Maintains confidentiality concerning associates, store sales, and Company information.
* Maintains accurate department records
* Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.
* Attends required training and sales meetings
* Provides feedback and recommendations to Store Director or District Manager and Division management teams on operational issues

What Does A Grocery Manager Do At Whole Foods Market

* Set and achieve the highest standards in retail execution.
* Model and provide our customers with outstanding customer service.
* Train and lead an outstanding team in a manner consistent with regional vision and standards.
* Implement and fully support all regional programs.
* Establish a positive work environment and maintain high team morale.
* Develop Associate Team Leaders and Supervisors as potential Team Leaders through a focused succession plan.
* Drive team productivity and achieve required margin and labor targets.
* Maintain well-stocked and beautifully merchandised department.
* Work all inventories as required, monitor inventory levels and utilize Store Ops.
* Program.
* Uphold all standards pertaining to cleanliness, Steri
* Tech and TCS programs.
* Be an active participant in the store leadership team.
* Communicate and maintain Team Member safety and security standards.
* Develop and maintain creative store layout and product merchandising.
* Establish collaborative and productive working relationships with others.
* Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.
* Operate and sanitize all equipment in a safe and proper manner.
* This job posting is intended to describe the general requirements for the performance of this job.
* It is not a complete statement of duties, responsibilities or requirements.
* Other duties not listed here may be assigned by leadership

What Does A Grocery Manager Do At Jewel-Osco

* From time to time the associate may be assigned duties and/or responsibilities in addition to or different than those set forth above.
* This job description, alone or considered together with other written or verbal statements of the Company or its representatives, is not a contract of employment, nor does it change the at-will status of any associate of Shaw’s

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Grocery Manager Demographics

Gender

Male

78.9%

Female

14.4%

Unknown

6.7%
Ethnicity

White

63.3%

Hispanic or Latino

14.9%

Black or African American

12.5%

Asian

5.8%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

67.6%

French

8.8%

Russian

4.4%

German

2.9%

Portuguese

1.5%

Finnish

1.5%

Greek

1.5%

Albanian

1.5%

Vietnamese

1.5%

Japanese

1.5%

Dari

1.5%

Armenian

1.5%

Urdu

1.5%

Polish

1.5%

Arabic

1.5%
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Grocery Manager Education

Schools

University of Phoenix

24.0%

Cornell University

9.8%

Kaplan University

5.1%

Tyler Junior College

4.3%

Pennsylvania State University

4.3%

Portland State University

3.9%

Northern Virginia Community College

3.9%

University of North Carolina at Greensboro

3.5%

Michigan State University

3.5%

The Academy

3.5%

Arizona State University

3.5%

University of Central Florida

3.5%

University of Louisiana at Lafayette

3.5%

Strayer University

3.5%

American InterContinental University

3.5%

Greenville Technical College

3.5%

Lansing Community College

3.1%

University of Washington

3.1%

Grambling State University

3.1%

Virginia Commonwealth University

3.1%
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Majors

Business

43.3%

Management

6.7%

Criminal Justice

6.5%

Accounting

5.2%

General Studies

4.9%

Computer Science

3.8%

Marketing

3.3%

Communication

3.0%

Psychology

2.9%

Education

2.2%

Liberal Arts

2.2%

Human Resources Management

2.2%

Finance

2.1%

Political Science

1.9%

Electrical Engineering

1.9%

Information Technology

1.8%

Computer Networking

1.5%

English

1.5%

History

1.5%

General Education, Specific Areas

1.5%
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Degrees

Other

37.3%

Bachelors

32.9%

Associate

17.9%

Certificate

4.8%

Masters

4.8%

Diploma

1.7%

License

0.4%

Doctorate

0.2%
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Top Skills for A Grocery Manager

  1. Customer Service
  2. New Merchandise
  3. Entire Grocery Department
You can check out examples of real life uses of top skills on resumes here:
  • Major Functions: Supervised multiple departments, managed customer service levels and inventory.
  • Planned merchandise displays to fit customers' shopping habits as well as highlighted new merchandise to lead to impulse buys.
  • Control Inventory levels for entire grocery department, verify receiving is accurate and costs are correct.
  • Managed store operations, produce and meat departments/Dry Grocery/Dairy/General Merchandise and Customer Service.
  • Obtained food safety certification as required for management.

How Would You Rate Working As a Grocery Manager?

Are you working as a Grocery Manager? Help us rate Grocery Manager as a Career.

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