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Grocery manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted expert

Dr. Kim Roberts

Below we've compiled a list of the most critical grocery manager skills. We ranked the top skills for grocery managers based on the percentage of resumes they appeared on. For example, 8.8% of grocery manager resumes contained basic math as a skill. Continue reading to find out what skills a grocery manager needs to be successful in the workplace.

15 grocery manager skills for your resume and career

1. Basic Math

Here's how grocery managers use basic math:

Operated pallet jacks, and used basic math.

2. Food Safety

Here's how grocery managers use food safety:

Obtained food safety certification as required for management.
Honored by numerous food safety school administration awards.

3. Role Model

A role model is a person with desirable qualities who inspires other people to emulate their example.

Here's how grocery managers use role model:

Serve as a role model to others instilling a positive attitude in his/her employees
Served as a role model for customer service.

4. Wine

Here's how grocery managers use wine:

Managed, the Dairy, Frozen, Grocery and Wine dept's.
Job duties include: Beer, wine and liquor, dairy, frozen foods, grocery and non-food grocery categories.

5. Math

Here's how grocery managers use math:

Use math that includes addition, subtraction, multiplication, division, decimals and fractions.
Career Advancement Program" Teaching math skills, schematics skills, ordering skills, and labor scheduling to new upcoming managers.

6. Cleanliness

Here's how grocery managers use cleanliness:

Revamped everything from store cleanliness to merchandising.
Maintain warehouse for organization and cleanliness.

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7. Customer Complaints

Here's how grocery managers use customer complaints:

Handled customer complaints and money discrepancies in office
Front End Manager Monitor customer preferences to determine focus of sales efforts Resolve customer complaints regarding sales and service.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how grocery managers use customer service:

Provide exceptional customer service and maintain professional demeanor while solving customer issues and providing a great shopping experience.
Ensured health/safety regulations, exceeded FDA and ADPH requirements while providing exemplary customer service and supervised associates.

9. Front End

Here's how grocery managers use front end:

Provided Management direction and execution for front end operations.
Maintained front end for maximum productivity.

10. Good Communication

Here's how grocery managers use good communication:

Possessed good communication skills and ability to seek new solutions to improve business effectiveness.

11. Store Operations

Here's how grocery managers use store operations:

Managed all store operations and grocery stocking during the overnight operations.
Managed retail store operations, grocery operations and inventory.

12. Store Management

Here's how grocery managers use store management:

Store Management Trainee (within company) Assisted in interviewing, hiring, training and coaching store team.
Provide the store management team with day to day direction, schedules, store priorities, and merchandising.

13. Inventory Control

Here's how grocery managers use inventory control:

Inventory Control Manager-Grocery Merchandiser-Frozen Food Manager-Freight Manager-Courtesy ClerkOTHER:
Supervised department operations in busy retail environment, resolved customer issues, facilitated sales and managed inventory control.

14. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how grocery managers use sales floor:

Monitored sales floor activities to ensure that customers received exemplary service and quality goods.
Work with third party food vendors for product distribution and sales floor display placement and design.

15. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how grocery managers use product knowledge:

Demonstrated product knowledge in selling seminars.
Work with staff to ensure adequate product knowledge to meet customers' needs.

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What skills help Grocery Managers find jobs?

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Dr. Kim Roberts

Professor of Operations Management, Website

Business professionals lead organizations by focused efforts that revolve around products/services, processes, and people. Business professionals work to ensure the firm's products and/or services meet customer expectations, with an eye toward an ever-changing market. They manage processes that produce or support the firm's products. This requires the ability to analyze data to make informed decisions, to drive continuous improvement, and to solve problems through critical thinking. Successful business professionals must also create climates that promote teamwork and foster collaboration.

Do you want to know more?

List of grocery manager skills to add to your resume

The most important skills for a grocery manager resume and required skills for a grocery manager to have include:

Basic Math
Food Safety
Role Model
Wine
Math
Cleanliness
Customer Complaints
Customer Service
Front End
Good Communication
Store Operations
Store Management
Inventory Control
Sales Floor
Product Knowledge
Frozen Food
Grocery Store

Customer Relations
Strong Customer Service
Performance Reviews
Store Sales
Pallet Jack
Merchandise Displays
Loss Prevention
Gross Profit
Store Displays
Unload Trucks
Stock Shelves
General Merchandise
Inventory Management
Groceries
Operational Processes
Store Inventory
Security Measures

POS
End Caps
Customer Inquiries
Bank Deposits
Store Associates
Cash Control
Stock Room
Company Sales
Sales Associates
Product Displays
In-Stock Position
Cash Drawers
Building Displays
DSD
Cash Registers

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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