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Grocery supervisor skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical grocery supervisor skills. We ranked the top skills for grocery supervisors based on the percentage of resumes they appeared on. For example, 31.6% of grocery supervisor resumes contained management as a skill. Continue reading to find out what skills a grocery supervisor needs to be successful in the workplace.

15 grocery supervisor skills for your resume and career

1. Management

Here's how grocery supervisors use management:

Cooperated with management and department staff to regulate daily business plans.
Supervised teams of up to 60 unionized warehouse employees including training, performance management, and staff utilization.

2. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how grocery supervisors use product knowledge:

Assist customers on the floor and provide excellent customer service and product knowledge.
Completed regular training goals and attended several product seminars to improve product knowledge and increase opportunity to increase sales.

3. Food Safety

Here's how grocery supervisors use food safety:

Attained Food Safety Certification by achieving the highest score in-store for a written examination covering food safety in public-sales environments.
Maintain food safety provisions within the Demonstration Kitchen- and address and rectify any safety issues/concerns.

4. Groceries

Here's how grocery supervisors use groceries:

Participated in monthly period ending inventories Responsible for all consumables including dried groceries, and frozen foods
Ordered groceries and receive delivery trucks and separated all grocery products after receipt of delivery.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how grocery supervisors use customer service:

Performed duties at customer service desk including returned merchandise, taking and posting utility payments and sending/receiving western union transactions.
Provided direction and guidance to associates and provided exceptional customer service.

6. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how grocery supervisors use sales floor:

Order inventory for backroom and sales floor to ensure sales floor shelves stay stocked at all times.
Direct a team to maintain the sales floor and to replenish goods sold during store business hours.

7. Inventory Control

Here's how grocery supervisors use inventory control:

Supervised 125 union and non union employees in shipping, receiving and building maintenance and inventory control.
Inventory control, also kept clean work area at all customer locations.

8. Grocery Store

Here's how grocery supervisors use grocery store:

Maintained schedule for demo associates at various Dayton Grocery Stores.
Designed advertising pieces to promote restaurant and grocery store.

9. Front End

Here's how grocery supervisors use front end:

Performed opening responsibilities for the front end two days a week.
Trained all new employees on register (front end)

10. Staff Assignments

Here's how grocery supervisors use staff assignments:

Managed nightly operations, issued staff assignments and supervised night crew operations, while attending school at the University of Arizona.
Issued staff assignments and created production lists.

11. Customer Inquiries

Here's how grocery supervisors use customer inquiries:

Directed all customer inquiries to appropriate personnel.
Provided answers to customer inquiries regarding the store and its merchandise.

12. Customer Satisfaction

Here's how grocery supervisors use customer satisfaction:

Coordinate company assets and personnel to ensure customer satisfaction.
Assisted team leaders in all duties, by helping to develop operational systems to consistently improve efficiency and customer satisfaction.

13. Customer Complaints

Here's how grocery supervisors use customer complaints:

Address and handle customer complaints and or answering any questions to make sure they leave satisfied.
Supervised and delegated fellow team members while breaking down pallets Handled customer complaints and concerns.

14. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how grocery supervisors use ran:

Created displays; printed and ran tags/signs.
Have ran the general merchandise department to insure fully stocked by morning.

15. Store Management

Here's how grocery supervisors use store management:

Worked in partnership with store management to ensure operational excellence and reduce exposure to theft, through assessments and associate training/awareness.
Monitored sales staff performance communicating areas of improvement and areas of strength to Store Management during leadership meetings.

What skills help Grocery Supervisors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of grocery supervisor skills to add to your resume

The most important skills for a grocery supervisor resume and required skills for a grocery supervisor to have include:

Management
Product Knowledge
Food Safety
Groceries
Customer Service
Sales Floor
Inventory Control

Grocery Store
Front End
Staff Assignments
Customer Inquiries
Customer Satisfaction
Customer Complaints
RAN

Store Management
Inventory Management
Security Rules
Drive Sales
Product Displays

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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