Research Summary. Below we've compiled a list of the most important skills for a groom. We ranked the top skills based on the percentage of groom resumes they appeared on. For example, 71.4% of groom resumes contained pet as a skill. Let's find out what skills a groom actually needs in order to be successful in the workplace.

  • The most common hard skill for a groom is pet. 71.4% grooms have this skill on their resume.
  • The second most common hard skill for a groom is clipping appearing on 11.4% of resumes. The third most common is animal handling on 3.6% of resumes.
  • Three common soft skills for a groom are dexterity, listening skills and physical stamina.

Below we've compiled a list of the most important skills for a groom. We ranked the top skills based on the percentage of groom resumes they appeared on. For example, 71.4% of groom resumes contained pet as a skill. Let's find out what skills a groom actually needs in order to be successful in the workplace.

15 Essential Groom Skills For Your Resume And Career

1. PET

Here's how pet is used on groom resumes:
  • Determined pet name, destination, mode of travel, time and other data, following written and oral instructions.
  • Gathered information from pet owner regarding what services I would be performing for their pet during their time with me.
  • Utilized trimmers, razors and shears for upkeep of pet as determined by need as well as pet parent requests.
  • Check in pets discussing the expectations of the owners and building a trust relationship with the pet and their owner.
  • Approach and greet pet parents, providing quick and courteous service by learning about pets, and determining their needs.

2. Clipping

Here's how clipping is used on groom resumes:
  • Groomed cats including clipping and trimming, bathing, shed control treatments, nail trimming, and ear cleaning.
  • Follow owner's instructions and/or Breed Profiles/Standards when clipping or trimming an animal s coat.
  • Nail clipping, teeth cleaning, ear cleaning and anal glads suppressing.
  • Assisted professional groomer by clipping, trimming and bathing dogs
  • Groomed dogs/cats by clipping hair and nails.

3. Animal Handling

Here's how animal handling is used on groom resumes:
  • Cleaned, disinfected and maintained animal handling areas and veterinary services areas.
  • Assist groomer with animal handling and/or bathing when needed.
  • Assist the groomer with animal handling.
  • Provided Grooming Assistance to Primary Groomers Used correct animal handling techniques to ensure personal and animal safety
  • Wash dogs, nail trims, ear cleaning, drying, answering the phones, Animal handling and restraint

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4. Pet Care

Pet care is about taking care of the pet in terms of good food and safety, nourishment, exercise to medical attention. Professional pet care refers to the right professionals who can make animals healthy and comfortable. They offer a wide range of services from top vets, grooming, breeding, or boarding services.

Here's how pet care is used on groom resumes:
  • Certified Pet Care Expert, where I would take care of the animals that were for sale.
  • Complete knowledge of all the aspects of pet care.
  • Pet care, customer service, book keeping

5. Compassion

Here's how compassion is used on groom resumes:
  • Managed difficult situations and demonstrated compassion, and interest in the needs of our customers.
  • Showed compassion for both clients and their pets.
  • Groomed the pets Demonstrated care and compassion towards the pets Recorded and filed new records

6. Customer Satisfaction

Here's how customer satisfaction is used on groom resumes:
  • Safeguarded customer satisfaction by providing a clean and properly stocked aircraft.
  • Achieved high customer satisfaction ratings and written accommodations.
  • Connected with customers and upsell additional services as appropriate, consistently leading my team in sales and customer satisfaction.
  • Interacted with customers on the sales floor, assisting them and maintaining customer satisfaction.
  • Complete grooming to customer satisfaction in a timely manner.

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7. Book Appointments

Here's how book appointments is used on groom resumes:
  • Groom dogs to customer s satisfaction, answer telephones, book appointments, and cashier.
  • Clean shop book appointments and check animals in and out.
  • Book appointments and sale to customers according to goals.
  • Book appointments for grooming and/or other services.
  • Greet customers and book appointments.

8. Cleanliness

Here's how cleanliness is used on groom resumes:
  • Maintained cleanliness and organization of grooming shop.
  • Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
  • Assist with cleanliness and maintenance of property and equipment to promote both equine and human infection control and safety.
  • Maintain basic cleanliness of the salon as well as participate in cleaning at the end of the shift.
  • Maintained cleanliness in the salon to ensure a sanitary environment for animals and people.

9. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how scheduling appointments is used on groom resumes:
  • Operate and schedule appointments using Scheduling Appointments Manager.
  • Nail grinds, ear cleaning, bathing, grooming, scheduling appointments based on breed and groomer availability.
  • Handled Tours and Put away the animals *kept track of incoming animals, payment and scheduling appointments.
  • Answer incoming phone calls, scheduling appointments, lodging arrangements, and any additional questions.
  • Groomed dogs and preformed basic office jobs such as answering phone calls and scheduling appointments.

10. Reminder Calls

Reminder calls refer to any text, call, or mail sent with the intention of reminding someone about a particular task. This task's nature can range from the less urgent calls to ask for customer reviews or the more urgent ones like reminding a senior about a meeting.

Here's how reminder calls is used on groom resumes:
  • Answered phones, booked appointments, and completed reminder calls.
  • Checked in customers, made reminder calls and appointments.
  • Perform reminder calls for the next day s appointments.
  • Perform daily appointment reminder calls.
  • Check out customer, make reminder calls and set-up future appointments.

11. Coats

Here's how coats is used on groom resumes:
  • Maintained animal coats by shampoo/conditioning, combing, brushing, and trimming.
  • Groomed dogs, kept their coats in good condition.
  • Clipped coats on both cats and dogs.
  • Bathe and brush animals' coats.
  • Bathed, cut, comb, styled and blow-dry pets' coats, trim nails, clean ears.

12. Electric Clippers

Here's how electric clippers is used on groom resumes:
  • Clipped dogs' hair according to determined pattern, using electric clippers, comb and barber's shears.
  • Groomed animals using tools such as combs and brushes, electric clippers, barber's shears.
  • Clipped dog's hair according to determined pattern, using electric clippers, comb and barber's shears.
  • Shape a dog's coat with tools such as electric clippers and stripping knives.
  • Groomed animals using tools such as combs and brushes, electric clippers.

13. Customer Complaints

Here's how customer complaints is used on groom resumes:
  • Managed customer complaints and reconciliation.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Resolved customer complaints to the satisfaction of both the client and company.
  • Answer phones and customer questions, resolve customer complaints.
  • Handled customer complaints if needed.

14. Computer System

Here's how computer system is used on groom resumes:
  • Performed receptionist duties: scheduled and confirmed appointments, communicated with customers, and inputted customer s information in computer system.
  • Assisted with secretarial work including managing appointments in computer system and calling clients regarding follow-up appointments.
  • Utilize computer systems to enter/retrieve information and to input orders.
  • Bathe and dry dogs, check dogs in and out on the computer system and also take payments from customers.
  • Entered and updated client information in the salon computer system.

15. General Maintenance

General maintenance is the regular check-up and repairs of machinery, buildings, and other mechanical equipment. General maintenance is performed by repair workers who are skilled to handle the day-to-day defects produced in the machinery. General maintenance aims to make sure the items remain in the best operational conditions. Usually, a set of planned activities are performed regularly by an expert to monitor the maintenance.

Here's how general maintenance is used on groom resumes:
  • Assist senior groomers with rough grooming, wash and dry dogs, general maintenance of office.
  • Managed & General maintenance of Grooming shop.
  • Performed general maintenance and operations Developed good relationships with clients and their pets Mastered different stages of grooming and care for animals
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The eight most common skills based on Groom resumes in 2023.

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List Of Skills To Add To Your Groom Resume

According to recent trends, the most relevant groom Resume Keywords for your resume are:

  • PET
  • Clipping
  • Animal Handling
  • Pet Care
  • Compassion
  • Customer Satisfaction
  • Book Appointments
  • Cleanliness
  • Scheduling Appointments
  • Reminder Calls
  • Coats
  • Electric Clippers
  • Customer Complaints
  • Computer System
  • General Maintenance
  • Customer Service
  • Front Desk
  • Cash Registers
  • Dryers
  • Allergies
  • Clean Stalls
  • General Care
  • Animal Safety
  • Horse Care
  • Hair Cuts
  • Pet Parents
  • Clips
  • Nail Clippers
  • Blow Dry
  • Horse Shows
  • Clean Kennels
  • Race Horses

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Online Courses For Grooms

One of the best ways to acquire the skills needed to be a groom is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since grooms benefit from having skills like pet, clipping, and animal handling, we found courses that will help you improve these skills.

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