How To Become A Ground Crew: What It Is and Career Path

What is a ground crew and how to become one

Updated January 8, 2025

4 min read

The primary role of a ground crew is to ensure the safety and comfort of all passengers traveling through the airport. Within the airport terminal, they man the check-in counters that check departing passengers in for their flights. They also perform cabin services like cleaning and restocking to ensure that passengers are comfortable during their flights.

Outside the terminal, ground crews inspect the tarmac and take out any items found before the arrival or departure of the plane. Ground crews are also known as ground staff, and they work in the aviation industry. They are either avionics technicians, ramp agents, or flight dispatchers.

The job requires a diploma in administration or travel with a VCE certificate. Applicants must also have interpersonal, communication, multitasking, and computer skills. As expected, they must excel in customer care.

A ground crew makes an average salary of $27,650 per year, which is an hourly rate of $13.29. It often varies between $22,000 and $33,000.

ScoreGround CrewUS Average

Salary

2.6

Avg. Salary $33,390

Avg. Salary $59,228

Stability level

6.2

Growth rate 5%

Growth rate 0.3%

Diversity

9.9

Race

American Indian and Alaska Native 1.29%

Asian 1.66%

Black or African American 8.26%

Hispanic or Latino 18.69%

Unknown 3.76%

White 66.34%

Gender

female 10.70%

male 89.30%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress level

6.2

Stress level is manageable

7.1 - high

Complexity level

6.0

Complexity level is intermediate

7 - challenging

Work life balance

7.0

Work life balance is good

6.4 - fair

Key steps to become a ground crew

Explore ground crew education requirements

Most common ground crew degrees

Bachelor's

48.3 %

High School Diploma

26.6 %

Associate

15.0 %

Start to develop specific ground crew skills

Skills	Percentages
Mowing	22.21%
GRASS	14.47%
Snow Removal	6.58%
Safety Procedures	5.78%
General Upkeep	5.43%

Research ground crew duties and responsibilities

Manage the maintenance for all generators: small Honda 4000 and Onan 6500K's.
Used hand saws and hand pruners as well as motorized saws to manage tree cuttings on the ground.
Used rakes, shovels, pruning saws, brush trimmers, axes, and other equipment.
Collect debris and refuge from tree trimming and removal operations into piles using shovels, rakes, and other tools.

Prepare your ground crew resume

When your background is strong enough, you can start writing your ground crew resume.

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