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Operations Officer
Finability
Remote ground operations superintendent job
Job Title: Part-Time Operations Officer
Time Commitment: 20 hours per week
Compensation: $38.50/hour + $100/month stipend
Reports to: CEO
Growth Opportunity: Opportunity to transition to full-time in 2027 and grow into Director of Operations
About FinAbility
FinAbility is a high-growth, survivor-led nonprofit startup on a mission to empower survivors of domestic abuse to build lasting financial security and thrive. Since launching in 2021, we've supported tens of thousands of survivors through trauma-informed, empowerment-based programs including 1:1 financial mentorship and savings matching. We've also led banking system change and activation to increase survivor access to safe financial resources.
We're scrappy and entrepreneurial at heart, thoughtfully challenging traditional models of philanthropy and financial services. We also believe in doing this work with humility, integrity, and courage-always centering the voices and needs of survivors.
About the Role
FinAbility is seeking a highly organized, detail-oriented Part-Time Operations Officer to support the day-to-day operations that keep the organization running smoothly.
This is a fully remote role, but candidates must be based in the Portland metro area, as the position requires regular access to FinAbility's physical mailbox and support for locally rooted administrative needs.
This is FinAbility's first dedicated hire on the operations side. The role is designed for someone who can work very autonomously, bring strong foundational operations and administrative skills, and requires minimal day-to-day training or oversight. You'll work closely with the CEO to execute and maintain internal systems, support program operations, and ensure recurring processes stay on track.
This role is well-suited for someone who enjoys building structure, documenting processes, and providing reliable operational support in a growing organization.
Key Responsibilities (20 hrs/week)
Support day-to-day operational and administrative needs across the organization
Execute and maintain established workflows, systems, and internal processes
Document processes and draft SOPs in collaboration with the CEO
Identify opportunities to make internal processes more efficient, easier to maintain, and implement automations where valuable
Provide administrative and operational support for the Savings Match Program
Help ensure recurring monthly processes (e.g., reporting coordination, internal checklists) run smoothly and on time
Maintain calendars, trackers, and reminders for ongoing operational tasks
Provide light scheduling and logistical support for board meetings
Serve as FinAbility's Mail Custodian, ensuring mail is processed and properly retained
Qualifications
We welcome candidates from a variety of professional and lived experiences. The ideal candidate brings many of the following:
Lived experience as a survivor and/or a personal connection to our mission is highly valued
Prior experience in operations, administration, or organizational support roles
Strong organizational skills and exceptional attention to detail
Ability to operate independently and manage priorities with minimal oversight
Comfort executing and maintaining systems in a growing organization
Clear, thoughtful written communication skills
Ability to quickly learn and adapt to new technologies and software-as-a-service platforms
Entrepreneurial mindset and comfort navigating ambiguity
Benefits & Perks
$100/month remote work stipend
120 hrs of PTO (6 weeks) + 11 paid holidays
All-expenses-paid travel for major team gatherings and organizational events
Set your own schedule within core collaboration needs
Additional benefits and support can be discussed based on what you need to be successful
Clear growth pathway into a full-time Operations or Director of Operations role as FinAbility grows
How to Apply
This role is open until filled. To apply, please email your resume and a brief statement (100 words or less) describing why you'd be a great fit to ******************************.
$38.5 hourly 5d ago
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Sr. Campaign Operations Manager (Remote)
Cisco Systems Canada Co 4.8
Remote ground operations superintendent job
The application window is expected to close on: 12/31/25.
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
This role is open to locations in any Remote US city.
The Senior Campaign Operations Manager leads the team that powers campaign build and optimization across Cisco's Security Marketing organization. This leader owns the end-to-end campaign operations framework, from intake to launch to performance optimization, ensuring every program runs efficiently, accurately, and at scale.
They will guide a team of talented operations managers to execute best-in-class campaigns, partnering closely with other marketing teams, sales, and marketing technology to bring Cisco's stories to market with speed, precision, and impact.
What You'll Do
Lead and mentor a team of Campaign Operations Managers to deliver high-quality campaign builds and flawless execution across Eloqua, Salesforce, and related platforms.
Translate business goals into operational plans, including marketing campaign workflows and SLAs that improve velocity and accuracy.
Partner cross-functionally with marketing, marketing technology, and sales teams to define Go-to-market priorities, how to leverage automation and AI, and streamline demand generation processes.
Own campaign governance including quality control, testing, compliance, and performance reporting.
Troubleshoot and optimize across marketing automation, integrations, and lead flow from capture to MQL to opportunity.
Continuously improve processes and automation to simplify execution, reduce time-to-launch, and increase pipeline impact.
Provide strategic input to Marketing leadership on operational maturity, roadmap, and investment opportunities.
Champion team development, fostering collaboration, accountability, and a culture of continuous improvement.
Who You Are
A marketing operations leader who thrives at the intersection of process, technology, and business impact.
A systems thinker who balances precision with speed.
An empathetic, empowering people manager who builds trust and clarity across teams.
Minimum Qualifications
10 years experience in marketing automation, and sales or marketing operations systems
3+ years experience as a people leader
Highly Proficient in Marketing Automation
Preferred Qualifications
Experience managing projects with multiple language variations
A strong communicator who can simplify complexity and build alignment among stakeholders
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $196,000.00 to $247,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$196,000.00 - $284,100.00
Non-Metro New York state & Washington state:
$174,000.00 - $252,100.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$196k-284.1k yearly Auto-Apply 16d ago
Senior Manager, EAP Strategy & Operations
Headspace 4.7
Remote ground operations superintendent job
About the Senior Manager, EAP Strategy & Operations at Headspace:
The Senior Manager, EAP Strategy & Operations will lead the scoping, project management, and execution of our FY26 Employee Assistance Program (EAP) Optimization roadmap. This role will assume day-to-day operational ownership and will be accountable for translating strategy into execution across our core EAP partners. This role is highly cross-functional and execution-oriented, sitting at the intersection of partner management, operations, data, product, and go-to-market. The latter requires exceptionally strong skillsets across process optimization, account management, cross-functional collaboration, and strategic planning. The ideal candidate can flex up and down, driving strategy through execution of key projects while also setting KPIs, identifying and driving process improvements.
What you will do:
Partner & Account Management: Serve as the primary point of contact for external EAP partners, owning the day-to-day operational relationship and business outcomes
Build strong, trust-based relationships with partner leadership and operational teams to enable effective collaboration
Partner closely with Headspace leadership to identify, escalate, and resolve risks, serving as the ultimate accountable partner for the relationship
Lead recurring operational cadences including QBRs, readiness reviews, and escalation forums
Roadmap Development & Tracking:
Own the end-to-end EAP Partner Optimization roadmap, including quarterly and annual planning - as well as outcomes
Inform and translate FY26 strategic objectives into clear scopes, timelines, milestones, and success metrics
Identify and prioritize portfolio of optimization opportunities across multiple partners aligned to shared goals, including operational efficiency, quality, scalability, and global expansion.
Maintain a clear, executive-ready view of progress, risks, and tradeoffs
Execution & Project Management:
Drive scoping and execution of multiple complex, cross-functional initiatives that improve operational efficiency and partner integration; example of initiative portfolio includes: data sharing and reporting process optimization, reducing manual workflows, development of joint marketing and enablement materials with GTM and partner teams, member triage and escalation improvements across clinical and work-life services, global expansion evaluation
Operational Excellence & Scale:
Establish and refine operational frameworks, documentation, and role & responsibility models with partners - ultimately defining and owning the operating model Improve shared workflows, SLAs, and performance measurement across EAP service delivery
Ensure operational readiness for key FY26 milestones, launches, and global expansions, achieving outcomes
Identify opportunities to standardize, automate, and scale partner operations as the EAP footprint grows
Internal Enablement & Employer Support:
Serve as the operational owner for internal EAP enablement, ensuring Sales, Client Success, and Account Management teams are equipped to confidently position, support, and troubleshoot EAP offerings
Act as a primary escalation point for employer-facing EAP questions and issues, partnering with CS, Product, Clinical, and external partners to drive timely resolution
Own and maintain internal EAP documentation and sources of truth, including knowledge bases, FAQs, enablement materials, and tooling (e.g., EAP GPT)
Partner with GTM, Enablement, and CS Ops teams to deliver training, updates, and change communications related to EAP capabilities, partner changes, and process updates
Proactively identify gaps in internal understanding or tooling and drive improvements that reduce friction for employer-facing teams
What you will bring:
Required Skills:
7+ years of experience, ideally with domain expertise within Employee Assistance Programs (EAP) in innovation and/or strategic operations roles
Demonstrated track record with experience across 1 or more: partner operations, strategic operations, account management, innovation
Deep operational expertise with ability to set and achieve targets and develop cross-functional roadmaps; brings industry benchmarks and best practices to role
Ability to influence and effectively communicate with both internal and external senior leadership
People management experience and ability to motivate and drive operational teams
Analytical skill set, with ability to break down a problem into component parts, build a project plan against it, and manage end-to-end execution
Strong judgment, accountability and decision-making skill set
Nice to have: experience with technical integrations; operating in high-growth start-ups
Pay & Benefits:
The anticipated new hire base salary range for this full-time position is $118,800-$189,750 + equity + benefits.
Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate's location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training.
Your recruiter will provide more details on the specific salary range for your location during the hiring process.
At Headspace, base salary is but one component of our Total Rewards package. We're proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process.
About Headspace
Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that's effective, personalized, and truly accessible whenever and wherever they need it.
At Headspace, our values aren't just what we believe, they're how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They're our shared commitment to building a more connected, human-centered team-one that's redefining how mental health care supports people today and for generations to come.
Why You'll Love Working Here:
A mission that matters-with impact you can see and feel
A culture that's collaborative, inclusive, and grounded in our values
The chance to shape what mental health care looks like next
Competitive pay and benefits that support your whole self
How we feel about Diversity, Equity, Inclusion and Belonging:
Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.
As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace.
Please inform our Talent team by filling out
this form
if you need any assistance completing any forms or to otherwise participate in the application or interview process.
Headspace participates in the
E-Verify Program
.
Privacy Statement
All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship.
As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment.
Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.
For how how we will use the personal information you provide as part of the application process, please see: ******************************************
#LI-Hybrid
$118.8k-189.8k yearly Auto-Apply 5d ago
Senior Operations Risk Manager
Affirm 4.7
Remote ground operations superintendent job
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We're looking for a strategic and analytically driven Senior Risk Strategy and Programs Manager to join the Operations team and lead the design of a robust, data-informed risk management framework. This role will partner closely with cross-functional teams across Product, Engineering, Legal, and Compliance to identify systemic operational risks, build feedback loops from incident and issue data, and drive prioritization of improvements that enhance the customer experience and reduce exposure.
This is a high-impact, builder role focused on proactively identifying risk signals, designing control strategies, and influencing senior stakeholders to embed risk mitigation into roadmap planning. If you thrive in ambiguity, can connect the dots between signals and systemic risk, and have a passion for customer advocacy through operational excellence-this is the role for you.
What You'll Do:
Design and own the servicing risk program, including frameworks for risk identification, measurement, and reporting.
Build structured feedback loops that synthesize data from incidents, issues, audits, and servicing outcomes to identify systemic risks and areas for improvement.
Translate risk signals into clear, data-backed narratives that influence prioritization across Product, Engineering, and Ops.
Develop risk models, dashboards, and reporting infrastructure to track exposure, trends, and mitigation progress over time.
Partner with Compliance, Legal, and Audit to ensure alignment on risk posture, regulatory expectations, and control coverage.
Define risk metrics tied to customer experience, agent outcomes, and business resilience-and ensure they're tracked consistently.
Act as a strategic thought partner in cross-functional forums to embed risk thinking into roadmap and process decisions.
Support the broader Ops Risk team by advising on root cause themes from incidents and issues, without directly owning incident/issue management.
Contribute to team development by mentoring peers and reinforcing a culture of proactive risk ownership and continuous improvement.
What We Look For:
10+ years of experience in operational risk, internal controls, or risk-related functions in a regulated or high-scale environment.
Demonstrated ownership of risk or controls programs with measurable impact on process, product, or customer outcomes.
Strong data skills, including hands-on SQL and dashboard/reporting development.
Experience working cross-functionally with Product, Engineering, Legal, Compliance, and Operations.
Exceptional communication and stakeholder engagement skills.
Familiarity with audit, issue management, or regulatory readiness programs is a plus-though this role is focused on proactive risk strategy, not incident response.
Pay Grade - L
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $125,000 - $175,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
$125k-175k yearly Auto-Apply 23d ago
Sr Manager, Clinical Pharmacy Operations
Point32Health
Remote ground operations superintendent job
Who We Are
Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it's at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.
We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.
Job Summary
Under the direction of the Director, Clinical Pharmacy Operations, the Senior Manager, Clinical Pharmacy Operations is responsible for managing a team focused on the execution of clinical pharmacy programs and strategies to mitigate cost, improve adherence, and maintain affordability. Leads the implementation and maintenance of evidenced based, cost-effective program for all lines of business in all market segments. Guides clinical pharmacy team in the implementation of clinical programs, aligned with enterprise goals, including medical cost reduction and administrative simplification for members and providers. Ensures compliance with state and federal regulatory and accreditation requirements in all geographies. Collaborates with PBM to optimize member experience and clinical outcomes. Directs support functions for the Pharmacy and Therapeutic's committee in collaboration with the pharmacy medical director. Leads and manages the work of the clinical pharmacy team, effectively delegating as appropriate and holding team members accountable for meeting deliverables and achieving results. Sets priorities and ensures that the key deliverables of the team stay on track.
Job Description
Key Responsibilities/Duties - what you will be doing (top five):
Lead the maintenance of enterprise formularies and pharmacy programs, for all lines of business and geographies. Lead the annual review of all formularies and clinical pharmacy strategies, including a competitive analysis, cost-benefit review of programs, and trend review by therapeutic class. Work with Pharmacy Benefit Manager (PBM) to monitor pharmacy spend and performance to identify opportunities for improved management. Ensure formulary management activities meet state and federal requirements.
Identify initiatives for medical cost reduction, administrative cost reduction and/or market competitiveness. Lead the business evaluation and implementation through collaboration and communication with other departments and stakeholders and Pharmacy TCOC (Total Cost of Care) team.
Represent clinical pharmacy interests at inter-departmental meetings and on project teams. Identify implications for Pharmacy Services department and facilitates/coordinates follow-up with others in the department. Disseminate information and provides periodic updates as needed.
Hire, train, supervise and evaluate the activities of the Clinical Pharmacy Team staff. Provide coaching, feedback, and direction to staff to insure the successful achievement of their goals and that of Point32Health. Prioritize projects and initiatives and support staff in the resolution of escalated issues. Serve as a role model for staff and foster a collaborative and team-based approach both within the Department and interdepartmentally. Effectively manage change and constant prioritization based on strategic and operating goals
Direct the research and analysis of identified problems and issues, the validation of findings and the development and communication of plans for problem resolution. Support staff in the identification and verification of problems and provide guidance in the development and implementation of appropriate solutions. Identify for the Director those issues of broader complexity and/or sensitivity which may require action by the Director and recommend solutions for those issues having broader complexity or ramifications.
Participate in and/or lead departmental and interdepartmental meetings, including but not limited to Pharmacy & Therapeutics Committee, Drug Coverage Committee, Specialty Pharmacy committees, and Pharmacy Compliance.
Oversees team compliance with all federal and state laws and accrediting bodies and keep abreast of marketplace developments and regulatory and licensing requirements as it relates to Clinical Pharmacy and formulary management.
Other duties and projects as assigned.
Qualifications - what you need to perform the job
Certification and Licensure
Licensed health care professional (e.g., PharmD, RPh or RN) with current unrestricted license in state of residence.
Education
Required (minimum): BS in Nursing, Doctorate degree in Pharmacy (PharmD), or Registered Pharmacist (RPh)
Preferred: Master's degree in business and/or health policy
Experience
Required (minimum): 8-10 years' to include 6 years' related experience in pharmacy, and 2 years of supervisory experience.
Preferred: 1 - 2 years' managed care or PBM work experience. Experience supervising in an office or clinical environment is desirable. Experience with multiple lines of business such as commercial, Medicare and Medicaid are desirable. Expertise in business process changes and leading people is also desirable.
Skill Requirements
Strong verbal and written communication skills
Work cooperatively as a team member across multiple levels within the organization
Results orientation - strives to meet business goals
Critical and Analytic thinking - must understand cause and effect, internal and external impact of business changes and Point32Health information systems
Comprehensive knowledge of health policy, sufficient to make decisions regarding Plan benefit structures and coverage issues.
Influencing others - particularly those outside of direct reporting relationships
Ability to define training needs, develop training materials and administer training to small groups.
Strong communications skills (formal and informal, written and verbal)
Coaching and Mentoring - primarily of direct reports, but also of others
Must have commitment to excellence in customer service
Considers creative alternatives to traditional/conventional practices and takes risk when appropriate to the situation.
Ability to handle multiple demands--must be able to balance multiple priorities
Complexity
Expert knowledge of the principles and practices of pharmaceutical science. Working knowledge of managed care and policy development.
Requires analytical ability, highly developed oral/written communication skills. Must be self-motivated and capable of working independently with minimal supervision. Must be capable of organizing, facilitating, and managing several projects simultaneously.
Requires a high degree of initiative and excellent judgment to make decisions regarding clinical pharmacy issues in an extremely complex and often politically charged environment.
Must be flexible and able to constantly review and reset priorities; often daily. Must be able to handle multiple projects simultaneously. Ability to appropriately identify emergency situations and follow through with the appropriate protocol.
Personal Contacts
Must be able to work independently as well as cooperatively as a team member. Excellent interpersonal skills, cross-departmental skills required; a high level of diplomacy is necessary to anticipate, analyze and effectively resolve difficult situations and politically sensitive concerns. Frequent communications with Point32Health staff.
Capable of communicating with physicians, pharmacists, and other health care specialists as well as a broad range of non-health care professionals. Ability to maintain harmonious working relationships and to communicate effectively both verbally and in writing with health care professional, other departments, network providers, state and federal regulatory and enforcement agencies, pharmaceutical manufacturers, and professional colleagues.
Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):
Ability and willingness to work irregular hours and to travel in state and out-of-state for job-related purposes, as necessary.
Must be able to work under normal office conditions and work from home as required. Occasional evening, weekend, early morning, or extended day work may be required.
Must hold a valid driver's license and have access to and ability to drive an automobile during regular working hours and irregular hours as required.
Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
May be required to work additional hours beyond standard work schedule.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.
Salary Range
$151,888.80 -$227,833.20
Compensation & Total Rewards Overview
The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.
Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
Medical, dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development, individual & family health, and financial health
For more details on our total rewards programs, visit ***********************************************
We welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_****************************
$151.9k-227.8k yearly Auto-Apply 15d ago
Senior Manager, Pipeline Operations
Tines
Remote ground operations superintendent job
Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results.
Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it's popular with security, IT, engineering, finance, and other security-focused teams.
At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We're excited about what's next, and we're looking for others to join us on our journey.
We're seeking an experienced leader to drive our Pipeline Operations team within Revenue Operations. In this role you will architect and scale our pipeline infrastructure, acting as the operational business partner for marketing, sales development, and product-led growth teams. This includes pipeline forecasting, marketing operations, funnel processes, reporting and planning and leading the individuals supporting marketing and SDR operations today.
This is a rare opportunity to design and run the pipeline and marketing operating model of a company doubling year over year. This is not a standard marketing ops position and it's focused on core revenue processes that drive real growth.
What you will be doing:
Design and Implement pipeline process and systems
Design and manage end-to-end pipeline architecture, including lead generation, routing, enrichment, scoring, and opportunity creation workflows
Own the technical stack for pipeline operations: marketing automation, enrichment tools, analytics platform while partnering with peers to drive enhancements in the CRM
Build and maintain lead routing logic and SLAs that ensures speed-to-lead
Implement and iterate on lead scoring models that balance demographic, firmographic, and behavioral signals
Build reporting and insights to scale pipeline 2x
Develop comprehensive attribution models that track marketing influence across the buyer journey and inform investment decisions
Build executive-level dashboards and reporting infrastructure that provide visibility into pipeline health, conversion metrics, and forecasting
Define and monitor key pipeline metrics (MQL→SQL conversion, velocity, win rates) and identify opportunities for improvement
Partner with data/analytics teams to ensure data integrity and create scalable reporting solutions
Act as a strategic business partner to Marketing & SDR and PLG leadership
Serve as the operational partner to the Head of Marketing, Head of Sales Development, and Head of Product-Led Growth
Translate business requirements into operational processes and system configurations
Lead pipeline planning, capacity modeling, and goal-setting processes across teams
Drive alignment on definitions, SLAs, and handoff processes between marketing, SDR, and sales teams
Team management
Recruit, onboard and develop a small team of analytical, systems builders with strong program management skills
Take the team from 1 to a 3 within the first 12 months
What you bring with you:
8+ years in marketing operations, sales operations, or revenue operations roles, with at least 3 years managing teams
Proven track record of scaling pipeline operations in high-growth environments
Expertise with CRM platforms (Salesforce preferred), marketing automation, lead enrichment and experience with AI SDR tools
Strong analytical skills with experience building attribution models, scoring frameworks, and pipeline reporting and planning
Demonstrated ability to manage complex, multi-touch lead lifecycle processes across PLG and traditional marketing motions
Excellent stakeholder management skills with ability to influence senior leaders
You can communicate simply, clearly, and directly - especially with senior leaders.
Strong project management capabilities; ability to manage multiple priorities and drive initiatives to completion
Bonus points:
Experience in cybersecurity, IT, or AI markets.
Experience supporting high-volume SDR orgs.
Experience building attribution models.
Experience implementing or scaling marketing analytics platforms.
Target Annual Compensation: $200k - $220k salary + equity
Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-SW1 #LI-JF1 #LI-Remote
At Tines, we're all about trying new things and taking the leap. If you're second-guessing your application, we hope you'll trust your gut and take the leap too! Applying for a new job isn't always easy, especially if you're thinking of a career pivot - but we're big believers in learning and growth here at Tines, so you've nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We'd love to hear from you.
Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.
$200k-220k yearly Auto-Apply 1d ago
Sr. Manager, Safety Operations / Case Management, Medical Safety and Risk Management
Agios Pharmaceuticals 4.5
Remote ground operations superintendent job
Sr. Manager, Safety Operations / Case Management, Medical Safety and Risk Management Who we are:At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture - one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve.
We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion - because our differences shape how we hire, collaborate, and innovate.
Our team's proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities.
Our commitment is more than scientific - it's deeply personal, grounded in the meaningful connections we have built.
To learn more, visit www.
agios.
com and follow Agios on LinkedIn and X.
The impact you will make:Agios Pharmaceuticals is searching for a dynamic Sr.
Manager, Safety Operations/Case Management to join our growing Medical Safety and Risk Management team.
We want someone who cares about this important work, and who's driven to connect to our mission of helping these patient communities.
The Sr.
Manager, Safety Operations / Case Management will be responsible for overseeing the execution of deliverables associated with case processing, expedited reporting and submission of designated aggregate safety reports, with a specialized focus on risk minimization activities required by global regulatory agencies such as the FDA and EMA.
This position ensures individual reports from all sources (spontaneous, literature, product/patient support programs, market research programs, clinical trials (pre-& post approval), medical information, call centers, commercial affiliates, partner companies, health authorities, post marketing commitment studies, etc.
) are collected, managed and reported according to Agios' global SOPs and global adverse event regulations and guidelines.
This position oversees case processing activities, processes, procedures, and interdepartmental projects involving safety data captured in the global safety database.
This position collaborates within MSRM and with other company functional areas and cross-functional teams, and interacts with CROs, vendors, partners, and study teams on all aspects of safety data collection and reporting.
What you will do:Contribute to the authoring, development, and ongoing maintenance of REMS materials Participate cross-functionally in the internal review of REMS assessment reports Conduct and monitor reconciliation activities related to the reporting of REMS safety events to AgiosTrack and ensure follow-up of specified safety events utilizing the Liver Adverse Event Report Form (LAERF) Ensure processing and expedited submission of safety events in accordance with REMS enhanced pharmacovigilance requirements Conduct and monitor reconciliation activities related to the reporting of REMS safety events to AgiosOrganize, direct and manage technical and human resources to efficiently support the capture and management of REMS safety data in accordance with FDA safety regulations and ICSRs in accordance with global regulations and standards Contribute to signaling and aggregate reporting activities of REMS and other safety data through ensuring quality and accuracy of individual cases through collaboration with Global Safety Sciences Ensure development and delivery of REMS-related training materials for case management vendor and safety operations team Support internal audits and external regulatory inspections related to REMS activities Contribute to safety database upgrades and configuration changes; perform user acceptance testing Collaborate internally and with vendors to establish and monitor key performance indicators (KPIs) that are relevant and in alignment with regulations/industry standards Provide subject matter expertise and collaborate with MSRM Standards, Compliance and Training colleagues, Pharmacovigilance Quality Assurance colleagues and vendors to ensure compliance with world-wide regulations for case quality and timely submissions Support MSRM and cross-functional compliance activities through the compilation and delivery of compliance metrics at required intervals/frequencies Represent the functional area in internal committees and with external parties (e.
g.
partners, regulatory agencies) Serve as a point of escalation for issue resolution Drive timely decisions and appropriately shift functional timelines, resources and priorities What you bring:BS/BA with health care professional (e.
g.
RN, pharmacist) or other life sciences experience Minimum of 3-5 years of relevant drug safety/pharmacovigilance experience Strong knowledge of FDA REMS requirements Knowledge of current industry standards and benchmarks Able to oversee and manage vendors Extensive experience with MedDRA and WhoDD coding dictionaries Experience with software-based drug safety systems (eg: ARGUS, ARISg) Excellent computer skills (MS Office) Advanced knowledge of US and EU pharmacovigilance regulations for development and marketed products Strong planning, process mapping, and organization skills Strong orientation to teamwork Strong negotiation skills to effectively drive discussions and decisions to achieve desired end-results Excellent written/verbal communication and interpersonal skills Preferred:Audit and/or inspection experience in REMS and/or pharmacovigilance Concerned that you don't check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other's differences and recognize that teams thrive when everyone brings their unique experiences to the table.
We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work.
If you're excited about this role but your previous experience doesn't align perfectly with the , we still encourage you to apply.
You may be just the right candidate for this role or another opening! Work Location:Location Agnostic: Work location for this role is based on employee's individual preference.
This role has the ability to be either remote in the US or hybrid in our Cambridge Headquarters.
Hybrid schedules vary but are generally less than 3 days per week onsite and hybrid employees are expected to live within commutable distance to our Cambridge Headquarters.
Remote employees work entirely from home except for attending Company sponsored events/ meetings.
For employees who choose to work remotely, travel may be required for certain company events commensurate to the above job description.
What we will give you:Deliberate Development.
Your professional growth as one of our top priorities.
Flexibility.
We're all about individual needs.
We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity.
When you're at your best, we're at our best.
Premium benefits package.
We invest in the health, wellbeing and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team.
For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website.
Competitive and equitable performance-based compensation.
This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance.
The current base salary range for this position is expected to be between $131,035 - $196,553 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.
Psychological safety.
We support an environment of fearlessness.
We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.
Commitment to diversity.
We strive to foster a welcoming workplace where everyone can thrive.
We're continuously looking to improve the inclusivity of our workforce.
Commitment to community.
We're an active participant in the communities that surround us - the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.
Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
About the Role
We are seeking a highly motivated and detail-oriented Senior Revenue Operations Manager to join our Revenue Operations team. In this pivotal role, you will be responsible for developing the Digital Customer Success program, and supporting our Onboarding / Customer Success teams by designing, implementing, and managing best-in-class operational processes. Your focus will be on driving effectiveness, productivity, and scalable growth strategies across the post-sales organization.
As a key partner to revenue-driving teams, you will take ownership of critical systems and workflows, champion process excellence, and contribute meaningfully to the company's go-to-market execution. This role is ideal for a proactive, data-driven operations professional with experience in fast-paced, product-led, high-growth environments.
What You'll Do
Develop a Digital Customer Success program to engage with every customer at scale
Implement an actionable customer health score to reduce churn and improve NDR
Standardize customer metrics, create and manage corporate reporting assets
Optimize systems integrity, data quality, and operational processes with Revenue Operations cross-functional teams
Partner with GTM cross-functional partners to exceed corporate KPIs and OKRs
Qualifications and Experience required to apply for this role
5+ years working in a Customer Operations or related Revenue Operations role
3+ years experience working with executive level stakeholders
Proficient technical skills: Salesforce, Looker, SQL, Excel
Strong track record of building teams from the ground up; experienced with Digital / Customer Success, Account Management leaders
Product-led company experience
Early-stage, high-growth company experience
The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.
Annual Pay Range$165,000-$185,000 USDWe are AI Native
Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers-and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Why You'll Love Working at Apollo
At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core-we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive-Apollo is the place for you.
Learn more here!
$165k-185k yearly Auto-Apply 59d ago
Senior Manager, Customer Success Operations
Fieldguide
Remote ground operations superintendent job
About Us:
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses.
We're based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more.
We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth.
As an early stage start-up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide.
About the Role:
As a Senior Manager of Customer Success Operations at Fieldguide, you will own the systems, data, and processes that power a world-class Customer Success organization. You'll play a critical role in helping our CSMs operate with clarity, efficiency, and precision-enabling them to deliver meaningful outcomes for our customers at scale.
This is a highly strategic and cross-functional role, where you will partner closely with CS Leadership, RevOps, Product, and GTM Systems to ensure our platforms (Salesforce, Vitally, Amplitude, BigQuery, etc.) support an efficient, insights-driven customer journey.
You'll design and implement scalable playbooks, automated workflows, verified outcome tracking, and reporting frameworks that empower the CS team to drive retention, expansion, and customer health. If you're energized by building systems from the ground up, connecting data to decisions, and enabling teams to do their best work, we'd love to meet you.
What You'll Do:
Systems & Tooling: Partner with RevOps and GTM Systems to configure Vitally and Hubspot for CS needs: data model, health scoring, renewals, expansion, verified outcomes, and engagement tracking.
Systems & Tooling: Own and optimize CS tooling (Vitally, Google Slides/Sheets, Notion, etc.) to drive visibility, workflows, and automation.
Insights & Reporting: Build CS dashboards and reporting frameworks for GRR, NRR, health trends, pacing, verified outcomes, and renewal forecasts.
Insights & Reporting: Pull and synthesize data from multiple sources (Amplitude, BigQuery, Hubspot, Vitally) to build centralized Tableau dashboards that provide visibility into customer engagement, product adoption, and account health trends
Enablement & Change Management: Lead CS enablement strategy for onboarding, tool rollouts, new playbooks, and process changes.
Enablement & Change Management: Create and maintain internal documentation and self-service content to support knowledge sharing and team ramp.
Process Design & Optimization: Audit and streamline core CS workflows (onboarding, adoption, expansion, renewal).
Process Design & Optimization: Identify areas for automation, handoff improvement, and capacity unlock across CSM segments.
Cross-Functional Collaboration: Be the CS voice in cross-functional initiatives (Salesforce, product feedback loops, pricing/packaging impacts, etc.).
Cross-Functional Collaboration: Partner with Product, Sales, and Support to align the customer lifecycle and improve time-to-value and expansion motion.
What You Bring
5-8+ years of experience in Customer Success, CS Operations, RevOps, or similar roles, ideally in B2B SaaS
Track record of building CS systems and processes from scratch and driving measurable improvements in CS performance
Strong systems acumen with the ability to work across Salesforce, Amplitude, Vitally, BigQuery, and Tableau; you don't need to be an engineer, but you should know how to structure data and partner closely with RevOps or GTM Systems to drive automation and reporting
Proven ability to design repeatable playbooks, enable CS teams through change, and scale impact across a growing team
Exceptional program management and stakeholder communication skills
Passion for driving efficiency, clarity, and customer outcomes through great systems and design
Bonus Points If You Have:
You have relevant industry experience as a practitioner at an audit/advisory firm
More about Fieldguide:
Fieldguide is a values-based company. Our values are:
Fearless - Inspire & break down seemingly impossible walls.
Fast - Launch fast with excellence, iterate to perfection.
Lovable - Deliver happiness & 11 star experiences.
Owners - Execute & run the business with ownership.
Win-win - Create mutual value & earn trust for life.
Inclusive - Scale the best ideas with inclusive teams.
Some of our benefits include:
Competitive compensation packages with meaningful ownership
Flexible PTO
401k
Wellness benefits, including a bundle of free therapy sessions
Technology & Work from Home reimbursement
Flexible work schedules
$121k-176k yearly est. Auto-Apply 60d+ ago
Sr. Campaign Operations Manager - Lifecycle
Samsara 4.7
Remote ground operations superintendent job
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.
Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
About the role:
We are looking for a highly motivated and skilled Senior Campaign Operations Manager to join our global Marketing Operations team. This role is a vital part of our global operations delivery hub, focused on supporting our Marketing team across North America, Latin America, and EMEA. The successful candidate will be a key driver of growth and impact, responsible for developing and optimizing compelling, data-driven journeys that engage diverse audiences. Collaboration with cross-functional teams and the ability to innovate, optimize, and scale campaigns for exceptional results are essential for success in this role.
You will collaborate closely with the Customer and Lifecycle Marketing teams to implement customer journeys designed to engage customers throughout every stage, driving value and creating impactful moments. You will be the primary builder in our Iterable instance, moving beyond day-to-day execution to influence broader direction and ensure our technical systems anticipate future customer needs.
This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
You should apply if:
You want to impact the industries that run our world: Your efforts will result in real-world impact - helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
In this role, you will:
Build Compelling and Scalable Customer Journeys: Create, track, and improve on email marketing sequences and lead nurture tracks. Leverage marketing automation platforms (Iterable, Marketo) integrated with CRM systems (e.g., Salesforce) and data platforms (e.g., Hightouch as CDP) to ensure data consistency and effectiveness in campaign execution.
Drive Continuous Improvement: Enhance the efficiency and impact of campaign operations by consistently refining solutions and processes. Proactively identify and eliminate bottlenecks that impede the Lifecycle Marketing team's productivity, with a focus on implementing automation and/or AI solutions.
Collaborate Cross-Functionally: Partner with individuals across Marketing, Customer Success, BizTech, and beyond to align campaigns to business goals and strategies.
Keep a High Bar: Ensure content, audiences, and journeys are accurate and aligned with intended outcomes. Quality assurance must be applied to all assets and personalization.
Be Intellectually Honest: Analyze key metrics such as conversion rates, click-through rates, and ROI to provide data-driven recommendations to stakeholders for improved campaign performance.
Test and Iterate: Implement A/B testing and other experimentation techniques to improve campaign effectiveness. Catalogue and share learnings and codify best practices.
Embody our Values: Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
8+ years hands on email marketing, campaign operations or digital marketing experience, at a high growth B2B tech company.
Successful ownership of campaign execution in Iterable or similar marketing automation tooling (e.g. Marketo, Eloqua, Hubspot, Pardot) including managing intake process, audience segmentation, program build out, content production, and QA workflows.
Experience managing campaigns across multiple regions, ensuring localization and alignment with targets while maintaining globally consistent brand messaging.
Thorough understanding of email compliance regulations (e.g., GDPR, CAN-SPAM, CASL) and data privacy best practices.
Experience evaluating campaign performance metrics and using A/B testing, personalization, and content optimization to improve outcomes.
Passionate about leveraging technology to drive innovation and efficiency.
Highly organized with exceptional attention to detail.
Ability to evaluate and prioritize initiatives based upon context and expected ROI.
Strong written and verbal communication skills and great collaborator with cross-functional teams.
An ideal candidate also has:
Iterable certified (foundations or above) and Marketo certified (expert or above).
Intermediate to advanced user of Salesforce, Hightouch, Zoom, Contentful, and Splash.
Experience leveraging AI to increase efficiency and have built an agent.
Hands on experience with Copy.ai, Gumloop, Airtable AI, and Gemini is a big plus.
Proficiency with HTML and CSS.
Samsara's Compensation Philosophy: Samsara's compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.
We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market.
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$107,992-$163,350 USD
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
$108k-163.4k yearly Auto-Apply 15d ago
Senior Manager, Revenue Operations (Remote US)
Directive Consulting
Remote ground operations superintendent job
Directive Consulting is the leading B2B performance marketing agency that delivers real revenue-not just leads.
We use Customer Generation (a marketing methodology we developed) to cut through the noise. Forget MQLs-we're here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries.
We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns beyond expectations, sparking demand for bold, innovative brands. If you thrive on performance, love solving complex problems, and want your work actually to mean something, you'll fit right in.
But here's the fun part-we don't just deliver results; we're shaping the future of marketing. Ready to build something that breaks the mold?
About The Role
*Please note: internally, this role is titled Senior Manager, Revenue Operations*
We are seeking a Revenue Operations Senior Manager with strong operational, technical, and client-facing experience to help deliver world-class execution within our Marketing Operations and Revenue Operations practice. The ideal candidate brings 3-5+ years of client-facing RevOps, Marketing Ops, or program management experience, customer-side or agency-side, with a proven ability to manage cross-functional teams, own client relationships, and execute complex projects across Asana, Harvest, CRM/MAP platforms, and multi-channel revenue workflows.
You'll work closely with the COO, acting as both a strategic partner and an operational leader. This role requires a growth-minded operator who can manage team workflows, oversee client deliverables, surface cross-sell opportunities, and maintain deeply technical fluency across the RevOps ecosystem. You will lead day-to-day execution and take on client work as needed to ensure deadlines are met and client relationships thrive.
Key technical and operational competencies for this role include Asana project management, Harvest project tracking, analytics and platform expertise, lifecycle operations, cross-functional collaboration, and a proven ability to manage both people and processes that drive revenue impact.
You will support and lead your team on strategy and drive results for clients. This role will involve ongoing collaboration across multiple departments, people management, and critical client-facing interactions.
Managers play an essential role at Directive. They are directly responsible for both client and employee retention, and their performance is directly reflected in our P&L!
What you offer:
Managed teams for a minimum of 2-3 years in the past and have been working in the Operations space for at least 5 years
Demonstrated experience managing project workflows and building structured execution plans in Asana or project management tools
Strong fluency in Harvest or time tracking tools for project builds, time review, and operational accuracy
Deep expertise in one or more RevOps/MarOps platforms (HubSpot, Salesforce, Marketo, Pardot, etc.)
Ability to learn rapidly and dive into new tools, platforms, and architectures as needed
Proven ability to manage and prioritize multiple client relationships as both a primary and secondary point of contact
Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations
Strong cross-functional collaboration skills, particularly with Account Strategists/Directors to identify cross-sell opportunities
Excellent communication skills and the ability to influence Director-level stakeholders and clients
A proactive, detail-oriented, data-driven mindset with an ownership mentality
Roles & Responsibilities:
Team Management & Internal Operations
Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations.
Build and maintain Asana project plans, workflows, and task assignments
Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability
Lead weekly internal and client-facing leadership syncs, surfacing blockers, risks, and strategic recommendations
Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders when necessary
Client Ownership & Strategic Support
Own key client relationships as the primary or secondary point of contact, ensuring strategic alignment and operational excellence
Lean into client work when needed - supporting reviews, troubleshooting, and direct execution of RevOps deliverables.
Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure.
Translate technical insights into actionable, business-focused recommendations delivered through email, Slack, Zoom, and live presentations.
Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, RevOps, Paid Media, and Analytics.
Execution & Technical Delivery
Clients experience greater operational clarity, improved reporting accuracy, and stronger RevOps performance - reflected in NPS, retention, and renewals.
You regularly identify cross-sell opportunities and help expand client accounts through proactive RevOps roadmapping
You run your book of business efficiently, creating the conditions for additional team members to be hired to support the scale you've driven.
You mentor emerging team members, sharing playbooks, processes, and best practices to elevate the overall RevOps practice.
Here's what success looks like:
You effectively audit, scope and provide guidance on RevOps projects and retainers
You grow your client accounts through strategic RevOps roadmapping and cross-functional collaboration
Clients experience improved data accuracy, cleaner reporting, and better revenue insights, reflected in stronger NPS and retention rates
You reach a point of scale where we hire additional team members to support the client load you've grown
You mentor new hires, sharing technical processes and helping build our RevOps practice
What We Offer
🏠 We have a set living wage at Directive
🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents
Benefits to Support the Whole Person:
🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace
💪 Physical - Gympass
🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
💰 Financial - Traditional and Roth 401(k) with a 3% company match
🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time
🌴 Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership for fun and entertainment!
Work Environment Requirements
As a remote-first company, you'll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.
This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to *******************************.
Additional Information
At Directive, one of our core values is People First. We're committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
#LI-DC1
$113k-167k yearly est. Auto-Apply 4d ago
Senior Revenue Operations Manager
Kit 3.6
Remote ground operations superintendent job
Kit is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products - all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully - both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
The role
We're looking for a Senior Revenue Operations Manager to build the systems, processes, and insights that enable our go-to-market teams to operate efficiently and drive predictable revenue growth across product tiers as we grow from $50 to $100M ARR.
You will be Kit's first dedicated Revenue Operations hire, establishing the foundation for how we operate as we scale. You're a systems thinker who thrives on bringing order to complexity. Data is your north star, but you know how to translate insights into action. You're an expert in HubSpot and understand that technology is only as good as the processes and people behind it.
You combine analytical rigor with practical execution and cross-functional influence. You partner closely with Sales, Marketing, Finance, and Customer Success to shape both the "what" and the "how." You thrive in ambiguity, take ownership, and elevate the teams around you.
Your support system
You'll report to Dave Altarescu, Chief Revenue Officer, working as his strategic partner in driving operational excellence across our revenue functions. You'll collaborate with our Sales & Migrations team (5 people), Marketing team (9 people), and Creator Growth and Deliverability team (11 people), as well as Product, CX, Kit Ads, Finance, and Data teams.
You'll also have access to a network of operators across Kit for support and knowledge-sharing, and will start with a peer onboarding buddy who will help you navigate our systems, data landscape, and company culture.
What you'll do
First Week: Dive into our HubSpot instance and revenue tech stack, including Gong, Intercom, QuotaPath, and Omni. Understand our current CRM configuration, reporting infrastructure, and how data flows between systems. Map our product-led and sales-led growth motions. Take part in Get To Know You's to meet our distributed team and understand how revenue teams operate today.
First Month: Work through your personal onboarding plan. Conduct a thorough audit of our revenue operations, identifying bottlenecks, gaps, and opportunities as we scale our sales-led growth motion. Meet with stakeholders across Sales & Migrations, Marketing, Creator Growth and Deliverability, and Finance to understand their pain points and priorities. Document current processes and quick wins. Contribute to at least one process improvement or reporting enhancement.
First Six Months: Establish yourself as the go-to expert for revenue analytics across the Growth Org, using Hubspot as the centralized hub for tracking the customer funnel. Work with the Marketing, Business Development and Sales teams to establish playbooks and optimize lead generation, routing, and attribution between PLG and sales-led motions. Work with the Sales and Migration team to build sales dashboards that create momentum and support productivity. Enable Creator Growth Managers to track and influence expansion opportunities, both through Creator Pro upsell and leveraging subscriber-tier thresholds. Drive adoption of new workflows across teams. Build trusted partnerships with revenue leaders. Present insights and recommendations that influence strategic decisions about our go-to-market approach.
What will S.E.T. you up for success
Skills
Deep expertise with HubSpot, including administration, customization, workflow automation, and optimization across Sales Hub, Marketing Hub, and Service Hub
Strong proficiency with data analysis and visualization tools such as Excel/Google Sheets, Omni, or similar BI platforms
Experience with revenue tech stack tools such as Gong (conversation intelligence), Intercom (customer communication), and other sales/marketing platforms
Understanding of revenue metrics and operations fundamentals - from lead scoring and qualification to pipeline velocity to customer acquisition cost to expansion revenue
Ability to translate complex data into clear insights and actionable recommendations, with strong business acumen to understand how operational decisions impact revenue outcomes
Clear and concise communication skills, able to explain technical concepts to non-technical stakeholders and drive alignment across diverse teams
Experiences
Managing and optimizing HubSpot at scale, including data hygiene, workflow automation, integration management, and custom reporting
Building dashboards and reports that enable data-driven decision-making for sales, marketing, and leadership teams
Working in environments with both product-led growth and sales-led growth motions, understanding the operational nuances of each
Leading cross-functional projects that improved operational efficiency, data accuracy, or revenue predictability
Working in high-growth SaaS or subscription businesses where you've had to build or scale revenue operations processes
Championing solutions that demonstrated measurable impact on revenue metrics or operational efficiency
Traits
High agency and ability to work independently while collaborating effectively with stakeholders across the organization
Systems thinking mindset - you naturally see how pieces connect and can architect solutions that scale
Strong interest in AI and eagerness to experiment with tools that make revenue operations more efficient and effective
Comfort with ambiguity and the ability to bring structure to undefined problems - you're building something new here
Detail-oriented with a commitment to data accuracy, while maintaining perspective on the big picture
Embraces learning with growth mindset and demonstrated ability to master new tools and processes quickly
Nices to haves
You will stand out with:
Experience in creator economy, SaaS, or subscription businesses serving individual creators or small businesses
Advanced HubSpot certifications (HubSpot Revenue Operations or similar)
Proficiency with SQL for data analysis and custom reporting
Background with sales compensation, commission tracking, or revenue recognition processes
Familiarity with pricing strategy and packaging for tiered subscription models
Background in both B2C and B2B go-to-market motions
Experience working and closing deals as an Account Executive or Customer Success Manager
What won't set you up for success
Preferring to execute on established processes rather than building new systems from the ground up
Being uncomfortable making decisions with incomplete data or in the absence of clear precedent
Focusing purely on technical CRM configuration without understanding the business context and revenue impact
Working in silos rather than partnering across Sales, Marketing, and Customer Success teams
Needing extensive direction and hand-holding rather than taking ownership and running with initiatives
Viewing your role as "keeping the lights on" rather than proactively identifying and solving operational challenges
Working hours and location
We're 100% remote with team members across the globe. We work mostly on East Coast time-so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.
Compensation + perks + benefits
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at either a level 3 ($130,000) or level 4 ($159,000), out of five levels. Level is determined based on experience and our interview process.
Perks + benefits include:
Profit Sharing
Kit equity
401k with a 5% match
We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
$2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
Individual learning + development budget ($3,500/year)
Gender affirming benefits
Childcare benefit up to $3,000 annually
Twenty (20) days of paid time off during each year of employment
Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you're fully unplugged from work
Ten (10) paid holidays a year
Two weeks of paid sick time each year, including mental health + well being days
Twelve (12) weeks paid parental leave and flexible scheduling in your child's first year
Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season.
Essential support services remain available, with teams coordinating to ensure coverage during this period
Four-week, paid sabbatical after five years with the team
Fantastic in-person or virtual retreats with the team twice a year
How to apply
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You'll hear from us either way. Here's what you can expect from the rest of our hiring process:
A phone screen with our recruiter
Hiring manager interview with Dave, our Chief Revenue Officer
Take-home assignment
Panel interviews with cross-functional stakeholders
We'll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We're imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn't apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
$130k-159k yearly Auto-Apply 39d ago
Sr. Manager, Commercial Operations
Csi Solar Co
Remote ground operations superintendent job
At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.
Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.
$106k-150k yearly est. Auto-Apply 60d+ ago
Senior Manager of Regulatory Documentation and Operations, Pulmovant
Pulmovant
Remote ground operations superintendent job
Pulmovant is a Roivant-backed clinical-stage biotechnology company developing innovative therapies for patients suffering from pulmonary diseases. Pulmovant's first program, mosliciguat is designed to provide an effective, once-daily, inhaled treatment option for patients with pulmonary hypertension (PH). Mosliciguat is a novel, potential first-in-class, sGC activator with a differentiated mechanism that may have broad applicability across the PH spectrum.
Mosliciguat has been extensively characterized across a robust Phase 1 program with 170 participants dosed to date including patients with PH in the Phase 1b ATMOS study which has produced highly compelling and clinically meaningful efficacy data, as well as a favorable safety profile. Enrollment in a phase 2 trial is ongoing.
As part of the Roivant family of companies, Pulmovant leverages the power of collaboration and innovation to drive progress.
For more information, please visit **************************
About Roivant:
Roivant specializes in developing transformative medicines at an accelerated pace through the launch of nimble biopharmaceutical and health technology entities, each meticulously tailored to address a specific medical need. Since its inception in 2014, Roivant has achieved the following critical milestones in support of its vision: built over 20 Vants; 12 consecutive positive Phase 3 trials; 8 FDA approvals; 5 successful IPOs; >$6B in capital raised; >$10B in global pharma partnerships and proceeds; and continued pipeline expansion across various modalities and therapeutic areas through in-licensing and acquisition of novel product candidates and technology platforms. In addition to a robust clinical stage pipeline, Roivant also incubates discovery-stage companies and health technology startups complementary to its biopharmaceutical business.
Position: Senior Manager of Regulatory Documentation and Operations
Summary:
The Senior Manager of Regulatory Documentation and Operations will be responsible for managing the documentation and regulatory operations infrastructure and overseeing with the regulatory publishing and document management needs for Pulmovant. This position in consultation and alignment with the SVP of regulatory affairs and quality is accountable for all regulatory operations activities. This includes regulatory document formatting and finalization, archiving, submissions planning, publishing, QC, and submissions. The role will require direct hands-on contributions. A successful candidate must have significant experience using Microsoft Word, Adobe PDF, Veeva RIM, and DocuBridge handling a variety of regulatory submissions from early phase through post-approval. US FDA experience is essential, global experience is strongly preferred.
Responsibilities:
Able and willing to do hands on document formatting and regulatory publishing.
Responsible for all documents and submissions to be error free from a regulatory validation standpoint with submissions made on time to meet any internal or external requirements.
Responsible and accountable for implementing SOPs and work processes for documentation, publishing, submissions and archiving.
Works with regulatory strategists and CMC strategists and project team members to execute the regulatory strategy.
Requirements:
BA/BS degree required with 7+ years of pharmaceutical industry experience with 5+ years in regulatory affairs
Knowledge of FDA submission expectations is required. Additional experience with ex-US is preferred.
Must be solution oriented.
Must be able to handle all aspects of regulatory operations (document and submission processing)
Must have solid experience using Word and PDF files utilizing Veeva RIM and DocuBridge systems
Have successfully completed IND and/or NDA/BLA submissions activities. Preferred if also handled medical device submissions and post-approval activities.
Highly collaborative team player who fosters open communication and facilitates mutual understanding and cooperation between all stakeholders.
Excellent verbal and written skills, allowing for an open and effective dialogue throughout the company.
Must be able to command respect from peers and capable of highly independent work as well as being a team player and role model.
Must be a highly motivated, decisive, and results-oriented individual with the flexibility and creativity to excel in and contribute to a rapidly growing company.
Pulmovant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We will not accept unsolicited resumes nor outreach from agencies. Please do not send agency resumes to our website or Roivant Sciences and affiliated employees. Thanks!
$106k-150k yearly est. Auto-Apply 3d ago
Senior Manager, Revenue Operations
Overstory
Remote ground operations superintendent job
The climate crisis is the defining challenge of our time-but it's also the greatest opportunity for innovation, and a challenge we're proud to take on. At Overstory, we're harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes.
The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change.
One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines.
That's where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we're helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid.
Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We're outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers-15 nationalities strong and growing. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good.
Join us to help us build a more resilient world together.
The role We are looking for a Senior Manager of Revenue Operations to build and scale our go-to-market operations across marketing, sales, and customer success. This is a critical role in ensuring our commercial engine runs efficiently, enabling predictable growth and data-driven decision making. You'll play a pivotal role in transforming how we grow - designing the systems and insights that power smarter decisions, accelerate revenue, and unlock our next stage of scale. You will own the strategy, systems, and reporting that underpin revenue generation - from marketing automation and lead routing to pipeline forecasting and process optimization. You'll collaborate closely with leaders in Sales, Marketing, Customer Success, and Finance to ensure alignment on metrics, process, and execution. What you'll do Strategy & Enablement
Drive alignment across GTM teams (Marketing, Sales, Customer Success) through shared KPIs, consistent definitions, and integrated processes and tools.
Identify bottlenecks and design scalable processes to support rapid growth in our GTM motion.
Partner with Finance to ensure consistent forecasting, revenue attribution, and territory design.
Build and maintain executive dashboards covering pipeline, bookings, churn, and customer lifecycle and health metrics.
Analyze data and provide actionable insights on GTM performance and recommend adjustments to strategy.
CRM & Systems Management
Own and administer our CRM (HubSpot), including user management, data integrity, integrations, and process automation.
Partner with GTM teams to design efficient lead, opportunity, and account management workflows.
Evaluate, implement, and optimize RevOps tools (e.g., HubSpot, Intercom, Zoominfo, Dovetail, Gong and other sales enablement tools) to drive productivity.
Forecasting & Pipeline Management
Develop and maintain robust forecasting to provide clear visibility into pipeline health, conversion and renewals rates, and revenue performance.
Establish operating cadences and run GTM planning cycles: support pipeline reviews, deal reviews, account prioritization, territory design, quota setting and and deal velocity analysis to ensure targets are met.
Marketing Operations
Own marketing operations, ensuring HubSpot automation, campaign attribution, and lead scoring models function seamlessly.
Work with marketing to improve lead quality and implement processes to improve funnel conversion efficiency.
Maintain dashboards and analytics to measure ROI on campaigns and channels.
About you
Expertise in HubSpot CRM (administration, automation, workflows, reporting).
Metrics fluency: Comfort with ABM KPIs (pipeline coverage, conversion rates, win rate, sales cycle, forecast accuracy; renewal/expansion).
Exposure to B2B business models, ideally in utilities, regulated industries, or account-based / sales-led growth environments.
Strong analytical and problem-solving skills; highly data-driven with an eye for process optimization.
Excellent communication and stakeholder management skills
Nice-to-haves
5-7 years of experience in revenue operations
Familiarity with additional systems (Salesforce, BI tools like Looker or Power BI, CPQ platforms)
Background in pricing operations, territory management, or customer success analytics.
Understanding of revenue recognition and collaboration with finance team
About our team
We are a group of 100 people from all over the world. Fifteen nationalities are represented in our team. We work remotely from nine different countries and we are looking for candidates that are also living and working in one of these countries: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Denmark, Switzerland, and Canada. We meet up once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration.
Diversity & Inclusion
We place enormous value on diversity and inclusion and strive to continually bring in people of all genders, races, creeds, ethnicities, abilities and backgrounds. We believe that the best ideas emerge when people with different perspectives and approaches work together on a problem.
We're always looking to diversify our team further, but we're proud of the fact that four out of the nine people on our leadership team are female, 46% of the overall team are female and 20% of the team are people of color. Our team speaks fifteen languages: English, Dutch, French, Spanish, German, Italian, Portuguese, Russian, Luxembourgish, Lithuanian, Bulgarian, Cantonese, Estonian, Danish and Korean.
Our values Tackling the climate crisis is our greatest mission.
We act with urgency.
Our curiosity fuels our growth.
We recognize that change is constant, and we find joy and power in exploration.
We're rooted in diversity.
Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences.
We care for each other.
We love the power of machines but we nurture each other as humans.
Trust is fundamental.
We assume the best in everyone, and we share ideas openly so that we have a positive impact.
_________________________________
Use of AI in Our Hiring Process
We sometimes use AI tools to support parts of our hiring process, such as helping us manage applications more efficiently or ensuring job descriptions are clear and inclusive. But don't worry, all hiring decisions are always made by people, not machines. Any data processed by AI is handled securely in line with GDPR and our Privacy Notice.
Redefine the future of customer experiences. One conversation at a time.
At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.
Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service , the technology we create, or the experiences we cultivate, connection is at the core of who we are.
If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.
We are seeking a highly motivated and data-driven Senior Revenue Operations Manager to support the strategic growth of our Mid-Market / Platform segments, consisting of both new business and upsell/retention motions.
This role serves as an essential partner to sales leadership and cross-functional stakeholders and is responsible for building scalable RevOps foundations, delivering actionable insights, and ensuring alignment across go-to-market functions.
The ideal candidate thrives in a builder environment, brings experience supporting complex sales motions, and can translate ambiguity into clear, repeatable operating models while leveraging automation and AI to increase productivity and impact.
Responsibilities
Own the end-to-end customer journey, aligning teams, processes, technology, data, and reporting across the spectrum
Lead as well as support the evolution of processes and GTM strategy in collaboration with business unit leadership
Provide day-to-day support to sales leaders and managers with tools, data, and processes to enable rep productivity and segment growth
Enable data-driven decisions by enhancing visibility into funnel metrics, customer health, and retention
Align GTM teams around shared processes, KPIs, and systems to improve operational leverage
Build and maintain accurate and actionable sales reports and dashboards using Salesforce and Sigma (or similar BI tools)
Analyze sales performance data to identify trends and recommend actionable insights for driving growth and efficiency
Support regular operating cadences including weekly forecasts, pipeline reviews, and monthly/quarterly business reviews
Partner with Sales Managers to drive adoption of reporting tools, systems, and standardized processes
Assist in quota setting, capacity planning, and monitoring key sales performance metrics
Collaborate cross-functionally to support strategic initiatives and ad hoc projects
Leverage automation and AI where appropriate to reduce manual effort and shift focus toward higher-value strategic work
Qualifications
Demonstrated experience building Revenue Operations foundations from scratch, including processes, reporting, forecasting, and system alignment
Demonstrated experience leading cross-functional transformation involving partners such as Sales Enablement, Finance, and Marketing Operations
7+ years of experience in Revenue Operations, Sales Operations, or a closely related GTM operations role supporting complex B2B sales motions
Demonstrated success supporting complex sales motions utilizing MEDDPICC or a similar sales methodology
Experience supporting both new business and upsell/retention motions
Strong analytical skills with a deep understanding of sales metrics and customer journey dynamics
Proven ability to take high-level direction and convert it into streamlined, scalable system and process builds
Advanced proficiency with Salesforce; experience with Sigma, Power BI, Tableau, or similar analytics tools
High proficiency in Excel, including pivot tables, advanced formulas, and data visualization
Strong communication skills with the ability to distill complex information into clear, actionable insights
Highly organized, adaptable, and able to manage multiple projects in a fast-paced, evolving environment
Curiosity and applied experience using AI or automation to increase productivity and operational leverage
A collaborative, growth-minded team player eager to learn and contribute across functions
Bachelor's Degree
Nextiva DNA (Core Competencies)
Nextiva's most successful team members share common traits and behaviors:
Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.
Total Rewards
Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.
Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.
The expected hiring range is $100,000 - $160,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.
Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
Insurance 💼 - Life, disability, and supplemental indemnity plans
Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives
Growth 🌱 - Access to ongoing learning and development opportunities and career advancement
At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!
Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS
.
#LI-MS1 #LI-Remote
Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.
Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.
$100k-160k yearly Auto-Apply 4d ago
Senior Pricing Strategy & Operations Manager
Kofax, Inc. 4.7
Remote ground operations superintendent job
Tracking Code 222237-973 Job Level Mid Career Category Product Management Type Full-Time/Regular Tungsten Automation is elevating its pricing discipline and investing in a more strategic, data-driven, and commercially aligned pricing function across its enterprise SaaS portfolio.
This is a critical role within Tungsten's Strategy and Growth Operations team, which drives alignment and execution of the company's strategic priorities across Product, Sales, Finance, and Go-To-Market functions. The role is responsible for designing and executing pricing strategies, leading the annual pricing process, building pricing analytics, and ensuring pricing decisions are implemented consistently and translate into measurable business impact.
This is a strategic, highly visible, and hands-on role, ideal for someone who can both create the pricing framework and execute it.
Key Responsibilities
1. Lead Pricing Strategy & Portfolio Design
* Develop product- and segment-specific pricing and packaging strategies across Tungsten's portfolio.
* Evaluate market trends, competitive insights, customer value drivers, and product performance.
* Partner with Product, Sales, and Finance on pricing structures for new offerings, product tiers, bundles, usage models, and data products.
2. Develop Insight-Led Pricing & Customer Value Analysis
* Analyze customer usage, transaction data, segmentation, and discounting behavior to surface pricing opportunities.
* Conduct customer and partner research to understand value drivers and willingness to pay.
* Support early value-based pricing pilots in partnership with Product and Finance.
3. Drive Commercial Execution & Enablement
* Ensure pricing strategies are adopted and executed effectively across Sales, Channel, Customer Success, and RevOps.
* Create enablement materials, deal guidance, ROI narratives, and pricing communications.
* Strengthen discount governance and support improvements in realized price and deal economics.
4. Improve Pricing Structure & Clarity
* Simplify and modernize pricing architecture to improve customer and partner understanding.
* Lead SKU rationalization, pricing structure improvements, and cross-portfolio consistency initiatives.
* Build repeatable pricing processes, templates, and governance mechanisms.
5. Provide Leadership within the Pricing Operations Cycle
* Run the annual pricing cycle, including modeling, analysis, cross-functional alignment, and field readiness.
* Partner with the Pricing Operations Lead to ensure pricing changes are accurately reflected in the Global Price List (GPL), CPQ, and go-to-market systems.
ABOUT OUR PLATFORM
Tungsten Automation's Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability-particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space.
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Required Experience
Required
* 7-12 years of experience in enterprise B2B software pricing.
* Hands-on experience designing SaaS pricing models, pricing frameworks, and packaging strategies.
* Strong financial and pricing modeling capability; expert with Excel or equivalent tools.
* Demonstrated success collaborating across Product, Sales, Finance, Channel, and RevOps.
* Ability to influence senior stakeholders through strong communication and structured problem-solving.
* Experience supporting or running an annual pricing cycle or similar cross-functional commercial process.
* Strong business judgment and commercial acumen; able to connect pricing strategy to revenue outcomes.
* Utilizes AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards
Preferred
* Experience in companies ranging from mid-market to large enterprise SaaS (e.g., ~$400M-$1B+).
* Prior exposure to value-based pricing frameworks or customer value analysis.
* Familiarity with channel/partner-driven businesses.
* MBA or equivalent advanced business training.
* Prior people leadership or mentoring experience.
Candidate Profile ("What Great Looks Like")
* A hybrid strategist-operator: strong conceptual thinker who is also highly execution-oriented.
* Thrives in cross-functional environments and excels at gaining alignment.
* Comfortable with ambiguity and skilled at introducing structure, clarity, and repeatable processes.
* Strong communicator with the ability to simplify complex pricing topics for diverse audiences.
* Action-oriented, commercially minded, and driven by measurable business impact.
Reporting & Interfaces
* Reports to: Sr. Director, Strategy & Development
* Collaborates with: Product, Sales, Channel, Finance, RevOps, Customer Success, Strategy, and GTM leadership
Skills & Knowledge
* Deep understanding of SaaS pricing and monetization models.
* Advanced analytical and financial modeling skills.
* Executive communication & presentation strength.
* Ability to manage multiple complex initiatives simultaneously.
* Strong critical thinking and structured problem-solving.
* Skills in prompting AI systems and assessing output quality
* Ability to leverage AI to ideate, develop, and scale to the needs of their department
The base salary range for this role, across the US, is $137,000 - $156,000. Your actual base pay within this range will be determined by your work location as well as skills, qualifications, experience, and relevant education/training. The range provided reflects only the base salary for the role and does not include benefits.
Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets
This position is located in Remote, United States. View the Google Map in full screen.
$137k-156k yearly 17d ago
Operations Superintendent
Sunrise Cooperative 3.7
Ground operations superintendent job in South Charleston, OH
SUMMARY: This position is responsible for learning, and executing the day-to-day operations of the agronomy location while leading and developing employees for the betterment of the customer owner.
Requirements
PRIMARY RESPONSIBILITIES:
· Work with Branch Manager as well as other Location Supervisors to lead and develop operations team members on a day-to-day basis.
· Ability to conduct periodic evaluations as well as year end reviews.
· Strong leadership, communication, computer, and organizational skills.
· Ability to perform custom application duties if needed.
· Ability to assist as a back up to operations and building managers.
· Strong ability to efficiently operate computer automated loadout systems.
· Be polite and courteous when working with fellow employees.
· Provide excellent customer service.
· Help facilitate the movement of products through the agronomy facilities.
SECONDARY RESPONSIBILITIES:
· Prepared to assist at other locations or divisions as designated and when approved by manager.
· Work alongside the Maintenance Supervisor to manage maintenance facility and equipment fleet, thoroughly and efficiently.
· Work alongside the Maintenance Supervisor to develop and teach employees the skills needed outside of the day to day operations.
· Maintain all equipment and facilities at high level while controlling maintenance and repair expenses.
· Work with location Office Manager to ensure accurate accounting of expenses.
· Ability to think critically to solve problems.
· Required to have a strong work ethic, dedication, and take pride in one's work.
· Agriculture background preferred but not required.
· Adhere to all company procedures as designated for above tasks.
· All other tasks and projects as assigned.
REQUIREMENTS:
· Ability to lift a minimum of 50 pounds.
· Ability to read, count, and write to accurately complete all documentation.
· Ability to work long varied hours/days as business dictates.
· Must obtain or currently hold a Class A CDL with medical card.
DISCLAIMER
The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Sunrise Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.
WORK AUTHORIZATION
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.
AAP/EEO STATEMENT
Sunrise Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Sunrise Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Sunrise Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sunrise Cooperative's employees to perform their job duties may result in discipline up to and including termination.
Potential hire will be required to pass a pre-employment drug screen.
$80k-122k yearly est. 15d ago
Senior Manager of Front-End Operations (Remote)
Non-Providers Careers 4.2
Remote ground operations superintendent job
The Senior Manager of Front-End RCM Operations leads the end-to-end patient access, financial clearance, coding, and charge entry functions with primary focus areas including insurance verification, medical necessity review, prior authorizations, patient financial communication, coding accuracy, and charge capture. This role ensures timely and accurate data entry, proper coding, compliant charge posting, and clean claim generation to minimize denials, accelerate reimbursement, and support an optimal patient experience. The leader drives team performance, optimizes workflows, implements policy and system enhancements, and collaborates cross-functionally across clinical, billing, and RCM departments to support organizational revenue goals.
This is a remote position. Candidates must live in one of the states where we currently operate: MD, DE, VA, NJ, PA, FL, AL, GA, SC, and TX.
Essential Duties and Responsibilities:
Establishes department goals focused on turnaround time, accuracy, first-pass approval rates, and clean claim rates.
Partners with Human Resources to develop staffing models, training plans, productivity standards, and KPI dashboards across all front-end, coding, and charge entry functions.
Promotes a performance-driven culture focused on accuracy, compliance, timeliness, and patient experience.
Partners with clinical leaders to ensure documentation completeness for timely payer review and accurate charge capture.
Oversees daily coding and charge entry operations to ensure timely, accurate, and compliant posting.
Ensures encounter forms, provider documentation, and clinical notes are complete and accurate for coding and charge posting.
Oversees coding workflows including CPT, ICD-10, and HCPCS accuracy in alignment with payer rules and compliance standards.
Collaborates with Providers, Coders, Billing, and Clinical teams to resolve coding discrepancies, missing charges, documentation gaps, and clearinghouse edits.
Monitors charge lag, coding turnaround time, reconciliation workflows, and missing charge queues to support clean claims and timely billing.
Develops and implement standardized SOPs, policies, and audit processes for front end, coding and charge entry.
Partners with Coding leadership (or serves as the coding lead where applicable) to ensure regulatory compliance and ongoing coder/provider education.
Works with IT and system administrators to optimize coding templates, charge entry workflows, automation tools, and system configurations.
Serves as the primary liaison for external vendors supporting eligibility, authorization, patient access, coding, or charge entry functions.
Leads vendor selection, onboarding, implementation, and ongoing performance evaluation.
Monitors vendor performance against SLAs and compliance standards.
Recommends optimizations to improve results, quality, and efficiency.
Oversees accuracy and timeliness of scheduling, demographic entry, insurance verification, benefit checks, and financial counseling.
Ensures prior authorizations are obtained for all required procedures and payers.
Collaborates with billing, coding, and collections to resolve front-end errors that impact claim submission and reimbursement.
Utilizes system tools (e.g., eligibility checks, authorization dashboards, charge capture worklists) to identify and correct data gaps.
Maintains compliance with federal and state regulations, industry standards, and payer policies.
Performs quality audits on registration accuracy, authorization documentation, coding accuracy, and charge posting.
Supports ongoing staff and provider education on coding rules, payer requirements, and documentation standards.
Tracks and report KPIs including registration accuracy, authorization turnaround time, coding accuracy, charge lag, POS collections, and eligibility denials.
Analyzes trends and collaborate with IT and RCM leadership to enhance workflows and system configurations.
Leads or participate in cross-functional revenue cycle improvement initiatives.
Provides data-driven insights to improve operational efficiency, coding compliance, and patient access metrics.
Checks and responds to work e-mail on a regular basis throughout the workday.
Participates in and complete all required trainings and in-services.
Other duties as assigned.
Minimum Qualifications:
Bachelor s degree in healthcare administration, business, or a related field of study WITH five (5) years of experience in Revenue Cycle Management with direct oversight of pre-certification, authorization, coding, or charge entry teams; OR an equivalent combination of education and/or experience.
Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
Must have strong, demonstrated experience with EHR/PM systems.
Must have excellent written and oral communication skills, including exceptional customer service.
Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
Must be able to work individually as well as within a team.
Must be able to follow both verbal and written instructions.
Must be able to work a flexible schedule.
Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
Must be able to multi-task and prioritize.
Must demonstrate extreme attention to detail.
Must possess strong organization skills.
Must be able to problem solve and use reasoning.
Must be able to meet predefined quality standards.
Must maintain and project a professional attitude and appearance at all time.
Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
Must possess strong leadership skills and be able to effectively manage and direct others.
All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.
Preferred Qualifications:
Experience with Athenahealth or similar EHR/PM systems
Coding Certification (e.g.: CPC, CCS, RHIT).
Experience managing third-party revenue cycle vendors.
Driving/Travel:
The employee must have reliable transportation. While the primary workplace may be closest to the employee s home, work assignments could be in any of the Company s locations.
Compensation and Benefits:
Pay Range: $105,000/Year - $115,000/year
PTO: Up to 120 hours in first year (pro-rated based on start date)
Holidays: 7 (New Year s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)
Retirement: 401(k) with employer match
Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family)
Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program
Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity
$105k-115k yearly 52d ago
Senior Revenue Operations Manager
Automattic 3.6
Remote ground operations superintendent job
At WooCommerce, we're on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform, and we're scaling how we support them.
Specifically, we're scaling our B2B merchant acquisition efforts and are looking for a Senior Revenue Operations Manager to help build our Revenue Operations function largely from the ground up. This role goes beyond optimizing what exists today: it involves designing systems, processes, and data foundations that don't yet fully exist, while ensuring they can scale thoughtfully over time.
You'll partner closely with Sales and Customer Success leadership as a trusted operational and analytical partner, helping establish the foundations that enable clear decision-making, effective execution, and predictable growth.
This is a senior individual contributor role with significant ownership and influence. Your work will directly shape how we operate today and how we scale going forward.
What You'll Do
First 90 days: Build core dashboards, identify process/data gaps, establish remediation plans.
First 180 days: Create capacity and territory models, map the full tech stack and integrations, define the attribution model.
First 12 months: Achieve predictable forecasting (within ±10%) and establish a scalable enablement foundation.
Day to day, Week to week, Month to month
Systems & Data Foundation
Own vendor relationships, tools, and integrations (Salesforce, Gong, ChiliPiper, etc.).
Establish data quality standards, access controls, and governance practices.
Build durable dashboards and ad hoc reporting that clearly answer “where are we vs. target?”
Perform ongoing process and data gap analysis, prioritizing practical improvements while keeping long-term scalability in mind.
Evaluate and implement technology or process improvements to support revenue growth.
CS & Sales Enablement
Operationalize CS function: customer health, churn prediction, renewal workflows, escalation paths, expansion playbooks.
Create rules of engagement between Sales and CS for complex GTM.
Build enablement function infrastructure (topics/process/schedule-not training delivery).
Strategic Revenue Support
Build tracking for strategic/payment partner merchants critical to NRR.
Analyze performance trends to guide strategy: win/loss, deal cycle length, seasonality, retention, segmentation bands, and customer bands.
Create capacity planning models based on pipeline velocity and customer growth.
Territory planning, quota setting, and compensation administration.
Support pricing and packaging changes with data and tracking.
Support mid-funnel pipeline reviews and Sales/CS QBRs.
Identify and surface GTM and CS inefficiencies through data analysis.
Build merchant health scoring, expansion potential tracking, and red-to-green workflows.
Design reporting that gives executives visibility, managers clarity, and reps actionable insights-from pipeline health to forecasting accuracy.
You Might Be a Fit If
You've built RevOps from scratch (6-8+ years of experience, including at least one 0→1 build or major foundation reset).
You're deeply data-driven, with a mindset of “if the data isn't there, how do we get it?”
You're comfortable speaking truth to power, using data to surface trade-offs and inform decisions, even when conversations are uncomfortable.
AI is a strength, not a buzzword-you can point to concrete examples of how you use it in your current role.
You're hands-on technically, with strong Salesforce experience (flows, integrations) and comfort working with data (e.g. SQL or Python), not just point-and-click tooling.
You know the RevOps tooling landscape, and have good judgment about what actually works at scale.
You're pragmatic and intentional, balancing short-term fixes with longer-term system design.
You can partner as an equal with revenue leaders, and communicate data-backed insights clearly to executive stakeholders.
What Good Looks Like
You can answer “where are we vs. Sales and CS targets?” quickly using trusted data.
Executives rely on ELT-ready dashboards that communicate complex business simply.
Core metrics (NRR, CAC, LTV, ASP, time to close, close rates) are clearly defined with documented data sources.
Salary range: $140,000-$200,000 USD. Please note that salary ranges are global, regardless of location, and we pay in local currency.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.
This isn't your typical work-from-home job-we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-Remote
About Automattic
Now in our 20th year, we're the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, Beeper, and more. We believe in making the web a better place.
We're a distributed company with more than 1400 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we're united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly-regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source, and the vast majority of our work is available under the GPL. Automattic is a Most Loved Company and Disability Confident Committed. (Here's what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.
If you need disability-related accommodations during the application or interview process, please fill out this form. We are committed to ensuring an accessible hiring process for all candidates.
To learn about how we handle your data, please review our Privacy Policy.
You can track your application status and more at MyGreenhouse.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Automattic participates in the E-Verify program in certain locations, as required by law.
$140k-200k yearly Auto-Apply 16d ago
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