Ground support agent jobs near me - 26 jobs

A chat support agent connects with customers through instant messaging on a business's website or mobile app. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving.Chat support agents typically work within a customer service platform or chat software that integrates with a business's customer relationship management (CRM) system. Customers can access chat support agents at any time through a web browser or in-app, using a pop-up chatbox.We are looking for a Live Chat Support Specialist to assist our customers with technical problems when using our products and services. responsibilities include: Becoming a brand or product expert. Chat support agents should have a thorough understanding of both the brand and the products. By cultivating in-depth knowledge, they can provide customers with reliable support throughout the purchasing process or troubleshoot any issues that arise. Maintaining live chat best practices. Live chat best practices include clear, correct writing and professional language. In addition, they involve responding to every customer query, making sure customers feel valued, and following up with customers post-chat. Providing pre- and post-sales support. Customers generally feel more confident in making a purchase when they can contact a chat support agent. With this in mind, chat support agents should carefully answer customer questions, provide clear and transparent details on the products, and patiently guide customers through the purchasing process.

Remote Agent Wanted | Work from Home | Start Immediately Remote Agent About the Role We're expanding our team and looking for driven, reliable Remote Agents who thrive in a flexible work environment. This role is perfect for self‑motivated individuals who enjoy helping people, staying organized, and working independently from anywhere in the world. Key Responsibilities Deliver exceptional customer support via email, chat, or phone Handle administrative and data entry tasks with accuracy Communicate clearly with clients and team members Solve problems independently while maintaining professionalism Contribute to a positive, supportive remote culture Ideal Candidate Strong communication skills (written & verbal) Organized, detail‑oriented, and proactive Reliable internet connection and personal computer/laptop Self‑starter with the ability to work independently Previous remote or customer service experience preferred Ready to begin immediately What We Offer 100% remote - work from anywhere 🌍 Flexible scheduling options Competitive pay with growth opportunities Training and ongoing support Inclusive, global team environment Apply Today Click Apply Now and our team will reach out within 24-48 hours to schedule a quick virtual interview. Start your new remote career this week.

Fetch is a fast-growing, venture-backed company transforming the way multifamily communities manage essential amenities. Founded to solve the challenges of package delivery, Fetch has expanded its offerings into four core services: Package Delivery, Valet Trash, Fetch Market, and Fetch Storage. From our local facilities, we ensure secure, convenient, direct-to-door delivery for residents while streamlining operations for property teams. Our valet trash service provides simple, community-wide waste solutions. Fetch Market offers direct-to-door 24/7 delivery of everyday essentials, giving residents unparalleled convenience. Fetch Storage extends our mission by offering secure, flexible storage options tailored to multifamily living. Operating in communities across the U.S., we are tackling complex logistical challenges every day, from last-mile delivery to amenity innovation, while creating seamless living experiences for residents and measurable value for property managers and owners. With substantial growth ahead, Fetch continues to shape the future of multifamily living by combining technology, logistics, and hospitality into one cohesive platform. As a Driver Support Associate, you will provide an unparalleled experience for our Drivers while investigating issues, providing solutions, and contributing to the success of Fetch's team. We are looking for someone with a passion for helping people and a love for finding creative solutions that drive customer satisfaction. You will become an expert on the Fetch process and platform, and be an advocate for the needs and concerns of our Delivery Partners. You will have the ability to learn multiple aspects of operations and sales, and be in a position that directly impacts the efficiency and long-term viability of the business.What You'll Do: Respond to delivery partner inquiries on Gladly via phone, e-mail, text, and live chat. Relay operational issues with local warehouse teams and operations managers. Troubleshoot technical problems and deliver clear outcomes and solutions. Prioritize tasks in a fast-paced and high pressure environment. Look for patterns in customer communications to create actionable feedback and enhance processes for the company as a whole. Communicate with a professional and friendly tone. What You'll Need: A passion for creating an amazing customer experience Demonstrate empathy, patience, and the ability to take initiative on doing the right thing for the customer The ability to adapt to resolve potentially difficult situations Strong analytical, listening, writing, and oral skills in English Ability to learn web-based user support applications quickly Dependable and punctual with time management skills Flexible schedule, willing to work weekends High level of comfort and familiarity with smartphone applications (iOS and Android) Undergraduate or equivalent degree preferred What We'll Deliver On: Competitive pay rates MedicalDentalVision insurance 401(k) AD&D/STD/LTDPaid time off We also pay weekly. At Fetch, we are always looking for awesome people to join our growing team. If you think you're the right fit for this position, apply today. We'd love to hear from you! Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital role in ensuring a positive gig worker experience by providing top-notch customer support through our chat system. With our innovative platform connecting gig workers to various staffing local businesses, you will have the opportunity to make a real impact in revolutionizing the gig staffing industry. At NoGigiddy, we prioritize our gig workers and aim to promote flexibility and convenience. Our dedication to improving the gig worker experience sets us apart, as we constantly explore new ways to create even more earning opportunities for gig workers. By joining our GigSquad, you will be part of a team that values your contribution and offers various paths for growth and development. Responsibilities Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system. Address and resolve gig workers' concerns, issues, or complaints with empathy and professionalism. Collaborate with other team members to ensure a seamless and efficient chat support experience for gig workers. Stay up-to-date with the features and functionalities of the NoGigiddy platform and our partner staffing apps. Assist gig workers in navigating the NoGigiddy platform and troubleshoot any technical issues they may encounter. Actively promote the benefits and features of NoGigiddy to gig workers to encourage engagement and participation. Document and escalate complex or unresolved queries to the appropriate departments for further assistance. Requirements Proven experience as a customer support agent or similar role, preferably in the gig economy or staffing industry. Excellent written and verbal communication skills, with the ability to communicate clearly and concisely. Strong multitasking and problem-solving skills, with the ability to navigate between multiple chat conversations efficiently. Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed. Proficient computer skills, including the ability to navigate software applications and work with chat support tools. Ability to work independently and remotely while maintaining a high level of productivity and focus. Flexibility to work during peak hours, including evenings and weekends, to provide support as needed.

open to residents of the United States only. Remote Chat Support Agent Aniesispharma is a leading pharmaceutical company that specializes in the development and production of innovative and life-saving medications. With a mission to improve the health and well-being of people around the world, we are dedicated to providing high-quality products and exceptional customer service. Job Overview: We are seeking a highly motivated and skilled Remote Chat Support Agent to join our team. As a Remote Chat Support Agent, you will be responsible for providing excellent customer service to our clients through online chat support. This is a full-time, remote position that offers the flexibility to work from anywhere. Key Responsibilities: - Provide prompt and professional responses to customer inquiries through online chat support - Assist customers with product information, order inquiries, and technical issues - Troubleshoot and resolve customer complaints in a timely and efficient manner - Maintain accurate and detailed records of customer interactions - Collaborate with other team members to ensure consistent and high-quality customer service - Continuously strive to improve customer satisfaction and retention rates - Stay up-to-date with product knowledge and industry trends to better assist customers - Follow company policies and procedures to ensure compliance and confidentiality Requirements: - High school diploma or equivalent; college degree preferred - Minimum of 1 year experience in customer service, preferably in a remote or online setting - Excellent written and verbal communication skills - Strong problem-solving and multitasking abilities - Proficient in using online chat platforms and customer service software - Ability to work independently and in a team environment - Flexible schedule to accommodate customer needs - Strong attention to detail and organizational skills - Positive attitude and a passion for providing exceptional customer service Benefits: - Competitive salary - Comprehensive health, dental, and vision insurance - Paid time off and holidays - Remote work flexibility - Opportunities for career growth and development - Collaborative and supportive work environment If you are a self-starter with a passion for customer service and a desire to be a part of a dynamic and growing company, we encourage you to apply for this exciting opportunity. Join the Aniesispharma team and make a difference in the lives of people worldwide.

At Casebook PBC, our software makes people's lives better. Our company is committed to empowering community well-being through the delivery of adaptive, research-based and practice-driven technology. Designed to “help the helpers,” our innovative and award-winning SaaS solutions help improve outcomes in human services. We are continually expanding and updating the Casebook Platform in the hopes that our technology will reach a broader array of agencies, and that we will push the entire industry to innovate and aspire to a higher standard. We are a mission-driven company, and by joining, you'll be making that mission a reality. Job Description OVERVIEW: A team member at Casebook PBC plays a key role in advancing our mission to build technology that supports human services organizations and accelerates the end of poverty. They are dedicated to Casebook's vision of building and promoting the human services global operating system and exemplify Casebook's values while working collaboratively to achieve organizational goals. At Casebook, Customer Experience (CX) is central to how we serve our customers, and the Customer Support team is an essential part of CX. Customer Support Agents guide and troubleshoot with customers throughout their lifecycle, ensuring they can successfully use the Casebook platform in their critical day-to-day work serving vulnerable populations. The Customer Support Agent's top priority is to deliver quick, accurate, and personable support through chat, email, and virtual meetings. This includes managing a fast-paced ticket queue, documenting solutions and issues in Confluence, and escalating to Product or Engineering when necessary. As the voice of our platform, you will act as both an advocate for our users and a partner to internal teams, ensuring Casebook customers have the best possible experience. This is a demanding but rewarding role where no two days are the same. Our customers rely on Casebook to do meaningful work in their communities, and we are committed to providing them with responsive, reliable support every step of the way. CASEBOOK VALUES ● Impact: We strive to help improve the lives of vulnerable children, adults, families, and communities. ● Customer Commitment: We provide ground-breaking human services software products and exceptional customer experiences shaped by organizational needs and best practices. ● Teamwork: We collaborate with team members, customers, and other partners with mutual respect, encouraging meaningful relationships and open communication. ● Innovation: We find new ways to grow our product, company, and each other. ● Accountability: We accept responsibility for our actions, holding ourselves accountable for results. RESPONSIBILITIES: ● Provide thoughtful, personalized communication to explain how our product works and help troubleshoot issues via chat, email, and virtual meetings (Zoom/Google Meet). ● Effectively resolve customer inquiries in a considerate and timely manner while managing a fast-paced ticket queue. ● Investigate, replicate, and document customer issues clearly and concisely so that Product and Engineering can fully understand and resolve them. ● Identify when issues need to be escalated, and ensure escalation includes complete details (steps to reproduce, screenshots, system/browser details). ● Document fixes, troubleshooting steps, and best practices in Confluence, contributing to both customer-facing knowledge base articles and internal documentation. ● Create and maintain reusable snippets of response copy to keep customer communication consistent and efficient. ● Build and deepen product knowledge by using the Casebook platform daily and staying current with new features and releases. ● Collaborate with teammates to share knowledge, contribute to team goals, and support continuous improvement in processes and customer experience. Qualifications EDUCATION AND/OR EXPERIENCE: ● College degree or equivalent professional experience preferred ● 2+ years of experience in customer support REQUIRED TECHNICAL / OTHER SKILLS AND ABILITIES: ● You care deeply, genuinely, and passionately about customer support and about the role it plays in making our customers and company successful. You are willing to apply special effort when you see a high-priority situation or customer that needs an escalated resolution. ● You have prior experience doing live customer support by chat and ticketing systems (like Hubspot and Zendesk), and you know how to do it well. You know that every bit of work you do makes a real difference in making a customer happy. ● You understand the web and how it works. You're not necessarily writing and deploying your own JQuery-based, CSS-heavy responsive sites, but you have configured software and understand how setting and other variables can alter one customer's expected functionality from another. ● You know when something is over your head and are not afraid to ask for help. ● You are skilled at explaining technical problems succinctly and clearly. ● You are a naturally empathetic and articulate communicator. Strong organizational skills with the ability to manage multiple projects and priorities. Ability to work independently and as part of a team. Excellent communication skills, both verbal and written. Additional Information Compensation: $50,000 - 62,000 Salary + Equity + Benefits Demo of Casebook: **************************************

We are looking for a full-time remote live chat support agent to join our team. The primary responsibility of this position is to provide support to customers via live chat. This will involve answering questions, resolving issues, and providing assistance with products and services. The ideal candidate will be able to work independently and as part of a team, be able to think critically and solve problems, and have a strong commitment to customer service. Responsibilities: Provide support to customers via live chat Answer questions, resolve issues, and provide assistance with products and services Work independently and as part of a team Think critically and solve problems Have a strong commitment to customer service Qualifications: Excellent written and verbal communication skills Proficiency in computer skills (MS Office, PLM, SAP basis) High school diploma

Vista Flight Support is a service provider to all operating partners within the Vista group. Vista clients have flown to over 1,900 airports in 96% of the world's countries, we have never done the same flight twice in 20 years. Vista Flight Support provides the operating and planning system as well as services related to flight preparation. These include flight and route planning, and trip support services ranging from all ground arrangements to permits and fuel for global Vista Members' fleet of aircraft. Much like the travel plans of Vista's clients, our horizons and resources are always expanding, which is why Vista Flight Support is seeking highly motivated Flight Support Agents to join our global team. You will be a member of one of the Vista Fight Support teams, working with Vista's operating partners across both FAA and EASA regulatory environments. Entering the business as a Flight Support Agent, you will have the opportunity to move internally across the Vista group in one of our Operator's OCC teams, or become specialized in-flight planning, training, Flight Planning Systems, or even grow towards management roles. No two days will be the same, your career with Vista Flight Support will be dynamic, challenging, and exciting. Responsibilities The Flight Support Agent's main role is to take care of all the operational aspects of logistics and ground services of each flight. Your duties will include, but are not limited to: Maintaining and updating Global View platform - Vista's proprietary Operations systems, to guarantee smooth communication with partner AOC`s Tactical team, Sales and Client Services; Arranging Ground Handling services, airport slots, and fuel for all flights as required by established procedures; Liaising with external providers (handling agents, FBOs, fuel suppliers, Civil Aviation Authorities, customs, etc.) concerning any ground services arrangements or operational requirements; Requesting overflight and landing permits for all flights as required by established procedures; Submitting flight, crew and passenger information to customs and border agencies; Provide the most accurate and actual information on the status of flights during the planning stage (e.g. flight times, fuel stop locations and potential issues en-route); Liaise and coordinate directly with the operating partners' Tactical Controllers on the status of the preparation and communicate all discrepancies and any non-standard preparation on a timely manner; Ensure that all the above is fulfilled efficiently, always within safety boundaries and with the client's satisfaction in mind at all times. Required Skills and Experience You're able to maintain accuracy, a strong attention to detail and deliver punctually even when working under pressure; Excellent English language skills that will enable you to communicate clearly with your stakeholders. In-depth knowledge of the Business Aviation environment ideally in Ground Operations, Flight Dispatch, or Flight Planning is preferrable. Our aim is to provide opportunities for growth, which is why we have revolutionized the way we provide long-term careers. With flexibility of movement through the Vista group, there is great opportunity to steer, develop and further shape your career. Our success is truly just taking off, if you want to be a part of our vision to innovate and work on a global scope, then apply today.

FTL Brokerage BDM (East Coast/ Mid West) $75,000 Base Salary, fully remote opportunity. My Client A family-owned International freight forwarder, They have been going for over 40 years with a wealth of experience in air freight and domestic FTL for SMB clients. They are now looking to grow out from their HQ in Missouri into other capital cities across the East Coast. My client prides themself on customer service so you will have no issue with maintaining business. The Ideal Candidate will be? - Minimum 5 years of Brokerage Sales experience. - New business hunter. - Expereince working in a non-asset brokerage. - Mode of transportation - Air freight AND/ OR Domestic FTL. - Proven track record of building/ managing a book of business over $50,000 GP. What's in it for you? 30% uncapped commission with a phenomenal operations support team to onboard and support your client base. Autonomous working culture.

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun. Why Blueprint? We are innovators. Motivators. Thought provokers. Our collective backgrounds bring diverse perspectives that enable us to consistently think differently. We want you to bring your biggest and best ideas to help positively impact our culture, clients, and the community around us. We believe in the importance of a healthy and happy team, which is why our benefits include full medical, dental and vision coverage, as well as paid time off, and 401k. What will I be doing? Blueprint is currently looking for a Customer (Billing) Support Agent (Hungarian fluency required) to be part of the team. The Customer (Billing) Support Agent is a professional individual contributor position that has a passion for helping better our customer experience. The Customer (Billing) Support Agent position is responsible for superior user support for our client's customers with a goal to exceed our client's expectations as well as the expectations of their users. This role displays a passion for providing an outstanding customer experience. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets within the established SLA and performance guidelines Respond to customer tickets with relevant information and directions in an organized and concise manner Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to diagnose and troubleshoot issues Communicate and explain information to the customer in writing with a focus on first-time resolution. Multitask between multiple tools and systems and apply information and knowledge to customer situations. Consistently meet and exceed customer satisfaction and productivity metrics Provide exceptional customer support and consistently meet and exceed performance SLA's within a fast-paced, structured, dynamic, and high- transaction environment. Coordinate internally with other teams as needed to provide feedback and help resolve issues May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries May be assigned to assist in other ticket queues as needed Be a champion of Blueprint's core values by amplifying those behaviors in the day to day Additional duties and special projects as assigned. Qualifications: A minimum of 1 year of customer service experience 1+ years in customer support and/or technical troubleshooting is strongly preferred Written and verbal fluency in English language required, must pass Language Assessment Test Written and verbal fluency in Hungarian required, must pass Language Assessment Test Comfortable using computers, proficient typing skills, and can perform initial level troubleshooting of computer and network issues Proficient with Microsoft Office Suite or related software. Skills/Abilities: Ability to follow established troubleshooting procedures, including use of appropriate resources and desktop tools Ability to function well in a high-paced, metric driven and at times stressful environment Have a customer focus mindset - career orientation towards customer service Excellent time management skills with a proven ability to meet deadlines Ability to apply critical thinking skills, conduct research and utilize resources to resolve customer inquiries Ability to receive and apply constructive feedback Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail. Some online game knowledge and experience preferred Work Environment: The work environment is usually a traditional office, indoor setting with no exposure to outside elements. This position may require a work schedule across weekends and holidays and may be subject to blackout dates which may include holidays where PTO is not approved. This position requires no travel. May work remotely based on adherence to the organization's work from home policy. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Physical Requirements: The employee is frequently required to sit at a workstation for extended and lengthy periods of time. The employee will occasionally walk; will frequently use hands to finger, handle, grasp or feel; and reach with hands, wrists, or arms in repetitive motions. The employee will frequently use fingers for manipulation of computers (laptop and desktops) and telephone equipment including continuous 10-key, handwriting, use of mouse (or alternative input device), use of keyboard (or alternative input device), or sporadic 10-Key, telephone or telephonic headsets. This position will also frequently use other office productivity tools such as the printer/scanner. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This position requires frequent use of a computer monitor and visual acuity to perform email responses, prepare and analyze data; transcribe; extensive reading and online communication. Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate's qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: ******************* Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)

Remote Hospitality Customer Advisor / Live Chat Support Agent Evolution Sports Group is a leading sports management company that specializes in providing top-notch hospitality services to sports events and tournaments worldwide. With a team of dedicated professionals, we strive to deliver exceptional customer experiences and create unforgettable memories for our clients. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Hospitality Customer Advisor / Live Chat Support Agent. In this role, you will be responsible for providing top-notch customer service to our clients through live chat support, ensuring their satisfaction and loyalty to our company. Key Responsibilities: - Respond to customer inquiries and resolve issues through live chat support in a timely and professional manner - Provide accurate and detailed information about our hospitality services, packages, and events to customers - Assist customers in making reservations, changes, and cancellations as needed - Handle and resolve customer complaints and escalate issues to the appropriate team members when necessary - Maintain a high level of knowledge about our company, services, and events to effectively assist customers - Collaborate with other team members to improve the overall customer experience and identify areas for improvement - Keep detailed records of customer interactions and transactions for future reference Qualifications: - Previous experience in customer service or hospitality is preferred - Excellent communication skills, both written and verbal - Ability to multitask and prioritize in a fast-paced environment - Strong problem-solving and conflict resolution skills - Proficient in using live chat and other communication tools - Knowledge of sports events and tournaments is a plus - Flexibility to work evenings, weekends, and holidays as needed Benefits: - Competitive salary and benefits package - Opportunities for career growth and development within the company - A dynamic and inclusive work environment - Complimentary access to sports events and tournaments - Training and support to enhance your skills and knowledge in the hospitality industry If you are passionate about providing exceptional customer service and have a love for sports, we would love to hear from you! Join our team at Evolution Sports Group and be a part of creating unforgettable experiences for our clients. Package Details Compensation & Bonuses Competitive Pay Rate: $40-$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position - U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3-6 months Company-sponsored certifications & skills training Internal mobility program - move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential

Job Title: Customer Support Travel Agent Join Vacation Advertiser - Where Travel Dreams Come True! Are you passionate about helping others? Do you love travel and enjoy providing exceptional service? At Vacation Advertiser, we inspire travelers to explore the world and help them book unforgettable experiences. Now, we're looking for a Customer Support Travel Agent who shares our passion for travel and people to join our growing team. As a Customer Support Travel Advisor, you'll be the voice of Vacation Advertiser, delivering friendly, helpful, professional experience to every customer-whether they're looking to plan their next getaway, need assistance with booking, or have a question about one of our services. What You'll Do: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Assist clients with booking travel arrangements and troubleshooting issues Provide detailed information about destinations, services, policies, and promotions Ensure customer satisfaction by resolving concerns quickly and effectively Collaborate with travel advisors, sales teams, and vendors to solve complex issues Maintain accurate customer records and follow company protocols What We're Looking For: 1+ years of experience in customer support, hospitality, or travel-related services Excellent communication and interpersonal skills Tech-savvy and comfortable using CRM platforms and booking tools Ability to stay calm and organized in a fast-paced environment Passion for travel and desire to help others plan incredible vacations A proactive attitude and strong problem-solving skills Must have an entrepreneur mindset! Preferred (but not required): Experience in the travel industry or familiarity with travel booking systems Knowledge of all-inclusive resorts, cruises, and European vacations Bilingual abilities (especially Spanish) Job Details: Job Status: Full-time or Part-time Schedule: Flexible with some preferred weekend availability Location: Remote (U.S.-based only) Perks: Travel discounts Training Work-from-home flexibility Opportunities for growth within the company Why Vacation Advertiser? Vacation Advertiser is more than a travel company-it's a community of travel lovers helping people create memories around the world. We believe in doing work that matters, supporting one another, and encouraging personal growth. If you want to be part of a fun, friendly, and purpose-driven company, we'd love to hear from you! Ready to Apply? We're excited to meet you! If you meet the qualifications and are passionate about customer support and travel, apply now. Please only apply if you meet the listed requirements.

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun. Why Blueprint? We are innovators. Motivators. Thought provokers. Our collective backgrounds bring diverse perspectives that enable us to consistently think differently. We want you to bring your biggest and best ideas to help positively impact our culture, clients, and the community around us. We believe in the importance of a healthy and happy team, which is why our benefits include full medical, dental and vision coverage, as well as paid time off, and 401k. What will I be doing? Blueprint is currently looking for a Customer (Billing) Support Agent (Hungarian fluency required) to be part of the team. The Customer (Billing) Support Agent is a professional individual contributor position that has a passion for helping better our customer experience. The Customer (Billing) Support Agent position is responsible for superior user support for our client's customers with a goal to exceed our client's expectations as well as the expectations of their users. This role displays a passion for providing an outstanding customer experience. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets within the established SLA and performance guidelines Respond to customer tickets with relevant information and directions in an organized and concise manner Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to diagnose and troubleshoot issues Communicate and explain information to the customer in writing with a focus on first-time resolution. Multitask between multiple tools and systems and apply information and knowledge to customer situations. Consistently meet and exceed customer satisfaction and productivity metrics Provide exceptional customer support and consistently meet and exceed performance SLA's within a fast-paced, structured, dynamic, and high- transaction environment. Coordinate internally with other teams as needed to provide feedback and help resolve issues May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries May be assigned to assist in other ticket queues as needed Be a champion of Blueprint's core values by amplifying those behaviors in the day to day Additional duties and special projects as assigned. Qualifications: A minimum of 1 year of customer service experience 1+ years in customer support and/or technical troubleshooting is strongly preferred Written and verbal fluency in English language required, must pass Language Assessment Test Written and verbal fluency in Hungarian required, must pass Language Assessment Test Comfortable using computers, proficient typing skills, and can perform initial level troubleshooting of computer and network issues Proficient with Microsoft Office Suite or related software. Skills/Abilities: Ability to follow established troubleshooting procedures, including use of appropriate resources and desktop tools Ability to function well in a high-paced, metric driven and at times stressful environment Have a customer focus mindset - career orientation towards customer service Excellent time management skills with a proven ability to meet deadlines Ability to apply critical thinking skills, conduct research and utilize resources to resolve customer inquiries Ability to receive and apply constructive feedback Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail. Some online game knowledge and experience preferred Work Environment: The work environment is usually a traditional office, indoor setting with no exposure to outside elements. This position may require a work schedule across weekends and holidays and may be subject to blackout dates which may include holidays where PTO is not approved. This position requires no travel. May work remotely based on adherence to the organization's work from home policy. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Physical Requirements: The employee is frequently required to sit at a workstation for extended and lengthy periods of time. The employee will occasionally walk; will frequently use hands to finger, handle, grasp or feel; and reach with hands, wrists, or arms in repetitive motions. The employee will frequently use fingers for manipulation of computers (laptop and desktops) and telephone equipment including continuous 10-key, handwriting, use of mouse (or alternative input device), use of keyboard (or alternative input device), or sporadic 10-Key, telephone or telephonic headsets. This position will also frequently use other office productivity tools such as the printer/scanner. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This position requires frequent use of a computer monitor and visual acuity to perform email responses, prepare and analyze data; transcribe; extensive reading and online communication. Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate's qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: ******************* Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)

Job DescriptionDescription: We're Squeeze, one of the fastest-growing companies in Utah and the leading Sales Experience company. We have been recently recognized with the Utah Top 100, UV 50, and Inc 500 awards. We offer sales support for companies in a variety of industries including financial services, tech, healthcare, mortgage, solar, and much more. With offices located in Orem UT, Logan UT, and Rexburg ID, we are currently looking to fill more sales support positions in your city as we continue to grow! Our hope is to help a driven, ambitious person, like yourself, earn a great income and give you the perfect jumpstart to your long-term career-whether that's with us (we are ALL about investing in our team members and providing growth opportunities) or stepping into another position within an industry you love. What will you do? Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying questions for the product or service they expressed interest in Making fast-paced calls for the duration of your shift (Phone calls last between 2-4 minutes) Using sales tactics, like rebutting, to assist customers in staying on the phone for the product or service they are interested in Become trained in high-demand industries such as Debt consolidation, Mortgage, Solar, Healthcare, Insurance, Tech, and/or other fields and express the benefits of these services to customers - and don't worry, in our organization, we teach you all you need to know through our training process “What's in it for me?” $12/hr base + uncapped commissions. The average pay is between $18-$20. Top earners make $25+ Great staff, dynamic work environment, team-oriented work, and growth opportunities within one of Utah's fastest growing companies Flexible scheduling PTO available 401(k) Daily, weekly, and quarterly spiffs and bonuses 6 major holidays off Health insurance/HSA option, Dental, and Vision for full-time employees Gain real-world experience and grow your career with us Internal leadership opportunities due to our massive growth Are you a fit? We are a performance-based company and strive to support each individual with the tools they need to be successful. Here are some qualities we are looking for in our ideal candidate to contribute to our culture: Minimum Qualifications: High school diploma or equivalent completed Must complete a successful background check Must be available to work at least 22 hours per week minimum (22 hrs-40 hrs/week) Hour of operation: Monday through Friday, 8am-6pm MST Must work 4-hour shifts at minimum, and be able to work 5 days a week Ability to answer inbound/outbound calls for duration of scheduled shift outside of designated breaks Ability to meet consistent attendance requirements Preferred Qualifications: Previous experience in any sales/support setting The desire to be part of a fast-growing company Positive attitude and outlook - be a force for good in our culture Hard-working, self-motivated, eager to learn ************************************* ********************** ********************************************************** ****************************************** Apply to learn more about this amazing opportunity at Squeeze! Requirements:

About Axiom: Axiom is transforming the legal services landscape by delivering innovative solutions ranging from individual secondees to fully integrated project teams that combine top-tier talent with cutting-edge technology. Join our innovative talent community and help drive impactful legal solutions to complex problems in various industries. Job Description: We are seeking an International Trade & Customs Compliance Professional to join our Trade team. This role focuses on import and customs compliance, U.S. trade regulations, and global sanctions frameworks. Candidates may come from compliance, trade operations, or regulatory backgrounds; a JD is not required. Responsibilities: Advise on U.S. Customs regulations, import classifications, tariffs, and trade audits. Support clients in developing and implementing compliance frameworks for import/export operations. Conduct internal reviews and risk assessments related to import/export activity and sanctions exposure. Collaborate with client stakeholders across industries - particularly semiconductors, manufacturing, and industrial sectors - to ensure operational and regulatory alignment. Assist with third-party due diligence and compliance with U.S. and U.K. sanctions regimes. Qualifications: 5+ years of experience in international trade compliance, customs operations, or regulatory trade programs. Deep understanding of U.S. import and customs laws, including tariff classification, valuation, and duty compliance. Familiarity with OFAC, BIS, and U.K. sanctions frameworks. Proven ability to provide practical guidance on trade compliance issues in a fast-paced environment. Non-legal professionals with hands-on import/customs experience encouraged to apply. Preferred Skills: Experience in semiconductors, manufacturing, or industrial sectors. Background in customs brokerage, import operations, or trade compliance programs. Strong analytical, communication, and stakeholder management skills. Ability to work effectively in a project-based, flexible engagement model. Compensation, Benefits & Location: This role offers a range of competitive compensation starting at $140,000 and a highly competitive benefits package in the alternative legal services marketplace that includes health benefits, 401K and more. Axiomites also get access to professional development resources and learning and development programs. Axiomites predominately work remotely, with the exception that some clients require on-site presence. Axiom is the global leader in high-caliber, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today's business landscape with best in breed alterative legal services. Axiom is a leader in diversity, inclusion, and social engagement. Diversity is core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom's legal department is Mansfield certified and is committed to considering at least 50% diverse candidates for leadership roles and outside counsel representation. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Learn more about working at Axiom. Equal Opportunity Employer: Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment. Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at ********************* and include "Applicant Accommodation" in the subject line. Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at **************************************** Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work. By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge. #LI-LC3

Handshake is recruiting Ticket Agents and Travel Clerk Professionals to contribute to an hourly, temporary AI research project-but there's no AI experience needed. In this program, you'll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model's understanding of your workplace tasks and language. The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise. Details The position is remote and asynchronous; work independently from wherever you are. The hours are flexible, with no minimum commitment, but most average 5-20 hrs The work includes developing prompts for AI models that reflect your field, and then evaluating responses. You'll learn new skills and contribute to how AI is used in your field Your placement into a project will be dependent on project availability-if you apply now and can't work on this project, more will be available soon. Qualifications You have at least 4 years of professional experience in one or more of the following types of work. The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models Process passenger documentation, assign boarding passes, and issue tickets, itineraries, and related travel documents Assist customers with reservations, route planning, accommodations, fares, and payments Maintain and update computerized inventories of passenger space and reservations Provide travel information, including schedules, connections, visa/medical requirements, and policies Support passengers during boarding and disembarking, including those requiring special assistance Handle baggage and cargo tasks, including checking, loading direction, and tracing lost or delayed baggage Communicate travel updates and announcements, and notify customers of changes or confirmations Promote travel services and destinations, distribute travel resources, and coordinate with hotels and travel operators You're able to participate in asynchronous work in partnership with leading AI labs. Application Process Create a Handshake account Upload your resume and verify your identity Get matched and onboarded into relevant projects Start working and earning Work authorization information F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school's requirements. STEM OPT is not supported. See our Help Center article for more information on what types of work authorizations are supported on Handshake AI.

Clerk Chat's mission is to make every business conversational. We are achieving this by building the leading messaging application, integrating AI where it matters, and crafting our own telecom infrastructure. It's big and bold and needs spirited adventurers to join our growing team. We've built Clerk Chat organically into a profitable business over the last 2 years. We're a team that believes in achieving your highest potential but not at the expense of work-life balance. That's why we have flexible vacation time, healthy quarterly bonuses, and creative freedom at the forefront. We're Silicon Valley-based entrepreneurs who have sold companies, gone through the exclusive HF0 AI residency, having previously built teams at Lucasfilms, Samsung, Netflix, DocuSign, and Series B+ Startups. What does a work environment look like at Clerk Chat? Clerk Chat is a hybrid team of in-office and remote employees. Our headquarters is based in San Francisco, just three blocks south of the Embarcadero BART station, making it easy to commute and stay connected. Our in-office team appreciates being in the office five days a week because it fosters real-time collaboration, builds stronger relationships, and helps us move faster. The remote team is strategically based around the US to provide the best experience for our customers and drive impact. This is an exciting time to join Clerk Chat. We're small enough that every individual has a big impact, but we're growing fast enough that there's tremendous room for career advancement. Who you are: As a Customer Support Agent, you will be the first point of contact for our users. You will become part of a collaborative team of 4 focused on making a positive impact on business communication. You have excellent communication skills and a knack for building relationships. You are proactive, resilient, and thrive in a fast-paced environment. What you will do: You will be the first point of contact for our customers by email and chat You will handle and coordinate product-specific inquiries, engaging with external stakeholders You will have the opportunity to think critically about and improve processes, with a focus on future growth and optimization. You will develop and continuously improve our customer journey You will closely collaborate with all departments to further improve our customer journey What you will need: You have 2-3 years of experience in a similar role at a fast-paced start-up. You are able to work both independently and collaboratively within a team. You have excellent communication skills and are comfortable speaking to all sorts of customers You are a creative problem solver - when you encounter issues you expedite resolution by offering your own potential fixes You are a self-starter with a proactive attitude and the mind-set to work in a start-up environment. We encourage all qualified candidates to apply! Our recruiting team will carefully review each resume, and we look forward to considering you for this opportunity. This role is open to remote candidates nationwide. However, if you are based in the San Francisco Bay Area, our policy requires in-person work from our office five days per week.

Customer experience is different at Hello Innovation. We cut the red tape, ditch the corporate BS, and empower you to actually do what's right for people - not what's written in a script. This isn't your typical customer service job. It's a chance to help people, think creatively, learn fast, and deliver “wow” experiences without limits. This is a fully remote position, with full-time, part-time, and evening/weekend-only schedules available. ABOUT US At Hello Innovation, we're more than just a company; we're a force for change. As the parent company to an ever-growing portfolio of businesses, we're making the world a radically better place through meaningful innovation. Here, it's not about the daily grind; it's about making a real difference, challenging the norm, breaking boundaries, and rewriting what's possible. We started from scratch-no investors, no debt-just a relentless drive that has led us to impact over a billion lives through our products. And we're just getting started. We're an eclectic team of dreamers, creators and doers, united in our mission to deliver work that truly matters. If you're looking to be inspired, challenged and leave work every day knowing you did the best work of your life, you've come to the right place. ABOUT THE JOB This role is about people, not tickets. As a Customer Happiness Hero, you're not only empowered to make things right - you're trusted to deliver unforgettable “wow” experiences when customers need it most. You'll support customers during some of the most meaningful moments of their lives, bringing calm, clarity, and genuine care. You'll also be a vital part of our fast-growing eCommerce brand that touches millions, where you'll grow your customer experience skills and learn the operations and technology that power everything behind the scenes. You won't just answer inquiries - you'll help people in moments that truly matter. If you're ready to do work with impact, integrity, and heart, keep reading. ABOUT YOU You've mastered the art of communication. Whether you're writing an email, chatting online, or speaking with a customer, you choose your words with intention - warm when they need comfort, direct when they need clarity, and always grounded in genuine care. You're the Sherlock Holmes of human emotion. You read between the lines, sense what people need, and spot the real issue before it's spoken. You're a modern-day MacGyver. Throw a challenge your way and you'll find a thoughtful, creative way to make things right. You're comfortable with the unknown. You don't freeze when things get unclear - you stay curious, confident, and ready to figure it out. You get sh*t done…no babysitter required. You take initiative, follow through, and own outcomes from start to finish with pride and accountability. You're human-centered to your core. You're driven by connection, compassion, and the desire to make someone's day a little lighter. You bring order to chaos. When emotions run high and things get messy, you step in with steady energy and take control of the situation. You get it right, down to the last detail. Typos, loose ends, and unclear instructions don't stand a chance. You believe excellence lives in the small things. You're a learning animal. You're hungry for feedback, curious about how things work behind the scenes, and always looking for ways to do things smarter. Customer experience isn't a task-it's a calling. Leaving people better than you found them isn't just satisfying; it's who you are. YOUR RESPONSIBILITIES Serve as the point of contact between customers, our eCommerce platform, and product vendors - keeping communication clear, smooth, and proactive from start to finish. Own customer issues from start to finish by investigating details, coordinating with vendors, and ensuring resolutions that leave customers fully taken care of. Communicate with warmth, clarity, and professionalism across email, chat, and occasional phone interactions. Deliver unforgettable “wow” moments - making things right, solving problems creatively, and turning challenges into meaningful experiences. Collaborate with operations and vendor partners to troubleshoot issues, keep orders on track, and prevent future problems. Spot patterns, share insights, and propose improvements that help the team innovate, refine workflows, and elevate the customer experience. Maintain exceptional accuracy and attention to detail in communication, documentation, and follow-through. COMPENSATION & PERKS Meaningful work. Get paid to give a sh*t and make a real impact on people's lives when they need it most. Top of market pay. Along with a full benefits package including health, dental and 401k. We ignite you - that's right, you. We exist not only to deliver meaningful innovation, but to ignite and inspire the creative problem solver in you. Experience to prepare you for whatever career lies ahead. Including training and mentorship opportunities from some of world's top talent. A fun, come-as-you-are environment. Our team never stops pushing you to be the best that you can be and still makes time to have some fun. Flexible scheduling. We can work around your schedule, whether you're going to school, being a parent, or just living life to the fullest. Plus many more. Additional perks include daily catered lunches, team activities, paid holidays, bonuses and much more. Diversity isn't just a checkbox. At Hello Innovation, our eclectic team from all walks of life is our secret sauce to meaningful innovation. Needless to say, we are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

POWR is a leading website plugin platform used by hundreds of thousands of businesses worldwide. Our apps provide merchants with customizable, easy to use solutions to help them grow their businesses online through our various apps. Support at POWR is not just about answering tickets. We focus on solving real problems, helping users succeed, and actively contributing to retention, reviews, and revenue growth. Role Overview We are looking for a result driven Customer Support Agent based in LATAM to support our growing user base. This role plays a key part in handling email and messaging zendesk tickets, reducing response times, and supporting our revenue and retention goals. You will work closely with senior agents and help ensure users receive fast, accurate, and empathetic support. This position reports directly to the Customer Support Manager. This is a fully remote position. We are looking for a candidate in LATAM supporting Eastern/European time zones. Key Responsibilities Provide exceptional assistance to the incoming email and messaging tickets in Zendesk according to our SLAs and KPIs Troubleshoot technical and product-related issues across multiple platforms, including Wix and Shopify Follow internal playbooks, macros, and workflows to resolve issues efficiently Escalate complex cases with clear context and proper investigation Proactively follow up on open high-priority tickets to reduce user waiting time Maintain a high standard of communication and investigation quality End interactions when appropriate with a review request, upsell, or cross-sell, aligned with user needs Requirements Must-Have Based in LATAM and able to work 9am - 5pm EST Fluent written and spoken English 3+ year experience in SaaS customer support Hands-on experience supporting Wix and/or Shopify merchants is strongly preferred Strong problem-solving, communication and analytical skills Ability to investigate and explain technical concepts in simple, user-friendly language You have a strong work ethic and understand the bigger picture in every decision and support interaction. Nice to have: Experience with Live chat or Messaging support, preferably in Zendesk Basic understanding of HTML, CSS, or website plugins Experience contributing to sales, upsell, or retention efforts What Success Looks Like Consistently meeting response time and quality KPIs Helping reduce ticket backlog and wait times Clear, friendly, and helpful communication with users Positive CSAT and contribution to team revenue and review goals Strong collaboration with the Support team and alignment with POWR culture Compensation & Benefits $900 USD fixed per month + Performance based bonus Fully remote position Stable working hours aligned with EST 25 days of paid vacation per year Opportunity to grow within a performance-driven Support team