Group account director vs client services director

The differences between group account directors and client services directors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 8-10 years to become a group account director, becoming a client services director takes usually requires 6-8 years. Additionally, a group account director has an average salary of $131,655, which is higher than the $117,337 average annual salary of a client services director.

The top three skills for a group account director include digital marketing, integrated marketing and account management. The most important skills for a client services director are client service, customer service, and business development.

Group account director vs client services director overview

	Group Account Director	Client Services Director
Yearly salary	$131,655	$117,337
Hourly rate	$63.30	$56.41
Growth rate	10%	5%
Number of jobs	112,122	103,218
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 80%	Bachelor's Degree, 74%
Average age	39	46
Years of experience	10	8

What does a group account director do?

Typically working at a company's accounting department, a group account director is primarily in charge of leading accounting teams and managing client accounts, ensuring efficiency in operations and client satisfaction. Among their responsibilities include developing and spearheading accounting programs and projects, resolving issues, and maintaining positive relationships with clients by providing them with advice in establishing objectives. Furthermore, a group account director must set goals and guidelines, encouraging the workforce to meet them while implementing the company's policies and regulations.

What does a client services director do?

A client services director is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements. Client services directors oversee project management procedures, identifying inconsistencies, and revising business plans to improve outputs and achieve client satisfaction. They also recommend cost-reduction techniques, as well as processes to maximize productivity and enhance the utilization of resources. A client services director coordinates with the clients for progress updates, as well as informing them of adjustments and opportunities for business development.

Group account director vs client services director salary

Group account directors and client services directors have different pay scales, as shown below.

	Group Account Director	Client Services Director
Average salary	$131,655	$117,337
Salary range	Between $85,000 And $202,000	Between $84,000 And $162,000
Highest paying City	San Francisco, CA	San Francisco, CA
Highest paying state	California	New Jersey
Best paying company	Sanofi US	First Republic Bank
Best paying industry	-	Technology

Differences between group account director and client services director education

There are a few differences between a group account director and a client services director in terms of educational background:

	Group Account Director	Client Services Director
Most common degree	Bachelor's Degree, 80%	Bachelor's Degree, 74%
Most common major	Business	Business
Most common college	University of Georgia	University of Southern California

Group account director vs client services director demographics

Here are the differences between group account directors' and client services directors' demographics:

	Group Account Director	Client Services Director
Average age	39	46
Gender ratio	Male, 53.4% Female, 46.6%	Male, 45.1% Female, 54.9%
Race ratio	Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	10%	7%

Differences between group account director and client services director duties and responsibilities

Group account director example responsibilities.

Supervise insurance billing maintenance and review all manage care contractual adjustments to ensure patients are billed correctly prior to self-pay transfer.
Plan and roll out multi-channel CRM programs and build multilingual websites.
Introduce agency proprietary tools (CRM, marketing automation applications, etc . )
Supervise insurance billing maintenance and review all manage care contractual adjustments to ensure patients are billed correctly prior to self-pay transfer.
Prepare and review budget, revenue, expense, payroll entries, invoices, and other documents.
Process payroll using several payroll-processing systems.

Client services director example responsibilities.

Manage both internal personnel and external vendor relationships for web development, SEO, and SEM projects.
Lead full cycle implementations of SaaS solution from requirements building, through application development, QA/UAT, and production migration.
Manage SLA agreements with major clients, ensuring that all stakeholders are in compliance with the provisions of the agreement.
Reconfigure and optimize Salesforce capabilities to better track and manage accounts.
Manage and facilitate new hire orientation, administer employment on-boarding process for contingent workforce, process and audit weekly contingent payroll.
Maintain effective fiscal management of caseload by accurately processing field payroll, monitoring caseload metrics and managing billing and pay rates.

Group account director vs client services director skills

Common group account director skills

Digital Marketing, 16%
Integrated Marketing, 6%
Account Management, 6%
Channel Marketing, 5%
Digital Strategy, 5%
Client Service, 4%

Common client services director skills

Client Service, 11%
Customer Service, 8%
Business Development, 7%
Excellent Interpersonal, 4%
Project Management, 4%
Healthcare, 4%

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Group Account Director
Group Account Director vs Client Services Director

Updated January 8, 2025

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